FTD Reviews

Thank you for sharing your experience with us. We’re glad to know that your thoughtful gesture brought comfort and appreciation to your friend during such a difficult time. If there's anything else we can do to assist you, please don't hesitate to reach out. We appreciate your trust in our service and look forward to being there for your floral needs in the future.

Your feedback is crucial and helps us improve our services moving forward.

Thank you for sharing your fantastic experience with us! We're thrilled to hear that the ordering process was seamless and that you were satisfied with both the product and delivery. It's wonderful to know that your orders brought joy to their recipients and that you found excellent value in our service. Your feedback is greatly appreciated, and we look forward to continuing to provide you with exceptional experiences in the future.

Thank you for taking the time to share your experience with us. We deeply regret the inconvenience and disappointment you faced with your recent order. Receiving the wrong flowers and experiencing a delay in delivery is not the level of service we strive to provide, and we sincerely apologize for any distress this may have caused.

Your feedback is crucial in helping us improve, and we assure you that we are reviewing what went wrong with this order to prevent similar issues in the future. We understand how frustrating multiple calls must have been, and we're committed to making this right.

Please contact our customer service team so we can address your concerns directly and explore how we can rectify this situation for you. Thank you for bringing this matter to our attention, and we hope to restore your confidence in our service.

We apologize for the distressing experience you encountered with your order. It is disappointing to hear that the bouquet did not meet your expectations and that the delivery timing and presentation fell short. We understand how important it is for special occasions to be celebrated as intended, and we're sorry for any embarrassment caused.

Regarding the communication and refund offer you received, we aim to resolve issues swiftly and to your satisfaction. It's concerning that this did not happen initially, and we are taking measures to ensure our service is more consistent. While a redelivery was completed on your order, a 30% refund off the merchandise cost was also processed to your payment method, which can take 1-3 business days to appear on your statement.

We appreciate your feedback and are committed to improving our processes. If there’s anything further we can do to address your concerns, please reach out. Your experience is important to us, and we wish to make things right.

We sincerely apologize for your disappointing experience. We completely understand your frustration, especially after paying for same-day delivery and requesting delivery by 2:00 PM, only for the flowers to arrive after 6:00 PM when the business was closed and be left outside.

We’re also very sorry that the bouquet delivered was significantly smaller and different from the arrangement you ordered. That is not the experience we want for our customers.

To make this right, we have issued a 50% refund of the product price, and a redelivery has been scheduled to arrive today, 9/8. We hope this replacement helps make up for the quality and delivery issues you experienced.

We truly apologize for the inconvenience and disappointment, and we appreciate you bringing this to our attention.

Thank you for sharing your experience with us. We sincerely apologize for the disappointment caused by the vase substitution without prior notification. We understand how important it is for all details to match what was advertised, especially when sending a thoughtful gift. While substitutions may occasionally occur, it is our goal to inform you in advance to ensure transparency with your order. Please reach out to our customer service team so we can address this issue directly and provide a solution that meets your expectations. Your feedback is invaluable to us, and it helps us enhance our service for future orders.

Thank you for sharing your experience with FTD. We apologize for the delay in your delivery but are glad to hear that our team promptly addressed it with a same-day credit. Your feedback is valuable to us as we strive to enhance our service. Please feel free to reach out if there's anything else we can do to assist you.

Thank you for sharing your wonderful experience with us! We're thrilled to hear that the bouquet met your expectations and arrived on time. Your satisfaction is our top priority, and we're delighted to know we could deliver as promised. We look forward to serving you again and helping make your future occasions just as special.

We sincerely apologize for the inconvenience caused by the early delivery and the short lifespan of the birthday flower arrangement. Delivering a product that brightens your occasion is important to us, and we’re sorry that this did not happen. Your feedback is valuable, and we would like to resolve this issue for you. Please reach out to our customer service team, and we will be happy to assist you further. Thank you for bringing this to our attention.

Thank you for sharing your experience with us. We understand your disappointment regarding the size of the floral arrangements and the delivery charges for each centerpiece. Our aim is to provide a seamless experience for special occasions like weddings, and we apologize for not meeting your expectations. We're also sorry to hear about the difficulties you experienced with our website. Your feedback is invaluable, and we will use it to improve our services. Please reach out to our customer service team so we can address your concerns directly and assist you further.

Thank you for sharing your experience with us. We're thrilled to hear that you found our website easy to navigate and that your checkout was seamless. It's fantastic to know that you've chosen FTD for a second time and would recommend our service. We're committed to providing a user-friendly experience, and your feedback is truly appreciated. We look forward to continuing to serve you with beautiful floral arrangements in the future!

Thank you for your thoughtful review. We’re delighted to hear that you admired the beauty and presentation of our flowers and that your arrangement arrived exactly as pictured and on time. We understand your concerns about the pricing, and we appreciate your feedback as we strive to balance quality with value. Your satisfaction is important to us, and we look forward to providing you with more beautiful arrangements in the future.

Thank you for sharing your experience with us. We sincerely apologize for the disappointment you encountered with both the floral arrangement and the greeting card. It's important to us that each design meets your expectations, especially considering your investment. We are actively working to prevent issues like this from happening and ensure that the visual representation of our products aligns more closely with the delivered arrangements. Furthermore, we understand your frustration regarding the greeting card upgrade and are looking into this matter to uphold the standards we promise. Please reach out to our customer service team so we can address these concerns directly and find a suitable way to make it right. Your feedback is highly valued and helps us improve our services.

Thank you for bringing this matter to our attention. We apologize for the unexpected change in your order and the quality of the flowers received. It’s disappointing to learn that the arrangement did not meet your expectations, especially with the flowers wilting sooner than expected. We strive to provide the best service possible, and understanding situations like yours helps us improve. Please reach out to our customer service team so we can address this issue and find a suitable solution for you. Your feedback is valuable to us, and we hope to restore your confidence in our service.

We are truly sorry for the disappointment and distress caused by your recent experience with our floral arrangement. We understand how important it was for the bouquet to reflect the beauty and sentiment you intended for your husband's aunt's special day. It is crucial for us to deliver arrangements that not only meet but exceed your expectations, and we deeply regret that this was not the case.

We acknowledge the substitution fell short and did not capture the premium quality you ordered. Your feedback regarding Kiss Floral, LLC has been noted, and we will address this issue to prevent future occurrences.

As for the partial refund you've received, we would like to offer further assistance to ensure this experience does not reflect future interactions with our service. Please reach out to our customer service team, and we'd be happy to discuss any additional steps we can take to make this right for you.

We appreciate you bringing this to our attention and sincerely apologize for the inconvenience and disappointment caused. Thank you for giving us the opportunity to address your concerns.

Thank you for sharing your experience. We're sorry to hear that the flowers arrived partially frozen and caused inconvenience. We strive to deliver our products in perfect condition, and it's disappointing to learn we fell short this time. Please reach out to our customer service team so we can make this right for you. Your satisfaction is important to us, and we appreciate the opportunity to resolve this issue.

Thank you for your wonderful feedback! We're thrilled to hear that you found the flowers both beautiful and reasonably priced. It's fantastic to know that they were delivered promptly and met your expectations. We look forward to serving you again and continuing to provide delightful floral experiences.

We sincerely apologize for the disappointment and frustration this delivery experience caused. We understand that you paid for same-day delivery and expected your flowers to arrive on the original delivery date of 8/22.

Our records show that delivery was attempted on 8/22, but unfortunately, no one was home to accept the delivery. The florist was not open the following day, Sunday, so they completed the redelivery on Monday.

We understand that this was not the experience you expected, especially after paying an additional same-day delivery fee. To make up for the inconvenience, we have refunded the additional same-day delivery fee to you.

We truly appreciate your understanding and are sorry again for the inconvenience.

We apologize for the inconvenience you experienced with your daughter's flower delivery. Leaving the arrangement in direct sunlight for several hours was not in line with our delivery standards and we understand your frustration. We are also sorry to hear about the misunderstanding in the refund amount that was processed. We have reviewed the order and can see that a 50% refund was issued off the product amount, which was $60 ($30 refund issued). Your feedback is invaluable and helps us improve our service. Thank you for bringing this to our attention.

Thank you for your kind words! We're thrilled to hear that you're always satisfied with the peonies on sale in June. We appreciate your request for more variety and will certainly pass your feedback along as we continue to expand our selections. We look forward to bringing you even more beautiful blooms in the future.

Thank you for sharing your positive experience with FTD. We're delighted to hear that you've found our website easy to use and that the anniversary arrangement met your expectations with its quality. Your continued trust in us means a lot, and we are thrilled to be a part of your special occasions. We look forward to serving you again in the future with more beautiful floral arrangements.

Thank you for choosing FTD and for sharing your positive experience with us! We're thrilled to hear that our website was easy to use and offered a wide selection of flowers to choose from, making your ordering process a breeze. We're honored to have been part of your gesture to brighten someone's recovery journey. Your kind words inspire us to continue providing user-friendly services for all our customers. We look forward to serving you again in the future!

Thank you for sharing your wonderful experience with FTD. It's delightful to hear that you could send a special Mother's Day gift internationally and that your mother-in-law enjoyed the flowers with growing bulbs. We're thrilled to be part of such thoughtful gestures and to provide a convenient option for sending flowers across borders. We look forward to helping you create more beautiful moments in the future!

Thank you for sharing your positive experience with FTD. We're delighted to hear that the vibrant colors of the arrangement stood out and that the recipient loved the flowers. It's wonderful to know that the delivery met your expectations and that the overall experience was seamless. We look forward to helping you create more beautiful moments in the future!

We are truly sorry for the distressing experience you encountered with your order. It's important to us that deliveries reflect the care and thoughtfulness intended, especially during such significant moments. We understand the frustration of not having the funeral spray delivered as promised, and we regret that our attempt to rectify the situation fell short of meeting your expectations.

We appreciate your feedback about the lack of empathy shown during your interaction with our customer service representative. This is not the level of service we strive to provide, and your input will help us improve our training and service. While we have processed a full refund, we know this does not make up for the disruption of your final wishes for your sister.

Please reach out to us if there’s anything further we can do to make amends. We appreciate you taking the time to share your experience, and we truly apologize for any additional distress this has caused.

Thank you for sharing your wonderful experience with FTD. We're thrilled to hear that the birthday arrangement was a perfect match for your boss's style and that the flowers arrived on time, even with the last-minute nature of the order. It's great to know that our website was easy to navigate, aiding in a smooth and efficient ordering process. We appreciate your understanding of our pricing in the current economic climate and are glad that you still found value in our service. Your recommendation means a lot to us, and we look forward to serving you and your team again in the future with more beautiful floral arrangements.

Thank you for choosing FTD for your floral needs and for your thoughtful feedback. We're delighted to hear that you find our arrangements appealing and that our website made the ordering process convenient for you. Being able to browse and select flowers from the comfort of your home is something we strive for, and we're glad that aspect of our service met your expectations. We look forward to the opportunity to serve you again in the future, and to continue providing floral arrangements that bring joy to your special occasions.

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with the delivery of your anniversary flowers. Ensuring timely and fresh deliveries is our priority, and we are sorry this was not met on your special day. We’re glad to hear the situation was partially resolved with a subsequent delivery, though we're disappointed the original flowers were not up to standard and that the upgrade was not as expected. We appreciate your understanding that this was due to our local florist partner. Please be assured we are addressing this issue with them to improve our service. If there is anything further we can do to make this right, please do not hesitate to contact us directly. Thank you for your patience and understanding.

Thank you for choosing FTD for your floral needs and for taking the time to share your experience. We're delighted to hear that you found the online process quick and easy, and that you were pleased with the quality, price, and timely delivery of the birthday arrangement for your daughter. Your satisfaction is important to us, and we’re thrilled that the arrangement met your expectations. We look forward to serving you again and continuing to deliver beautiful floral experiences.

Thank you for sharing your experience with us. We are sincerely sorry to hear about the disruption to your special occasion due to our inability to fulfill your order as promised. Placing an order well in advance should assure you of timely delivery, and we understand the frustration and inconvenience when this expectation isn't met.

Your feedback is incredibly important, and we are committed to finding a resolution. We would love to address this matter directly with you. Please contact our customer service team with your order details, so we can investigate this issue further and work towards making it right.

We appreciate your understanding and patience, and hope to have the opportunity to restore your confidence in our service.

Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our wide selection of flowers and the overall service. We apologize for the inconvenience with your last delivery not arriving as expected. Our team is committed to ensuring timely deliveries, and we appreciate your understanding. Your willingness to recommend FTD despite this issue is immensely valued, and we are eager to assist you with future orders to provide a seamless experience.

Thank you for sharing your delightful experience with us. We're thrilled to hear that the flowers arrived on time and that your sister loved them for her special 91st birthday. It's wonderful to know we could be part of such a memorable celebration. We look forward to helping you create more beautiful moments in the future.

Thank you for sharing your feedback with us. We're delighted to hear that you are happy with the product you received for your mother. We understand that the pricing of arrangements can sometimes be a concern, and we appreciate your candidness. Your suggestion to reserve our flowers for special occasions makes them even more meaningful, and we are honored to be a part of those moments. We value your insights and look forward to continuing to serve you with beautiful arrangements in the future.

Thank you for sharing your wonderful experience with FTD. We are delighted to hear that the flower delivery for your mother's birthday was a success and that she loved the arrangement. It's great to know that you found our service convenient and easy to use. Your kind words reinforce our commitment to providing quality and reliable service. We look forward to serving you again in the future for more special occasions!

Thank you for sharing your experience with us. I'm sorry to hear that the flowers you received did not match your expectations, especially given their significance as a gift for your friend. We understand how important it is for the arrangements to reflect your chosen preferences. While substitutions can sometimes occur, it’s crucial they align closely with the original selection. Your feedback is invaluable, and we’d like the opportunity to make this right. Please reach out to our customer service team so we can address your concerns directly. We hope to restore your confidence in us and ensure your future experiences are reflective of the high standards we strive to maintain.

Thank you for your wonderful feedback! We're thrilled to hear that your daughter-in-law was pleasantly surprised and delighted with the anniversary bouquet. The pink tinted water in the vase is a special touch, and we're glad it added to the overall experience. We appreciate your choice and look forward to creating more joyful moments with our floral arrangements in the future.

We sincerely apologize for the inconvenience you experienced with your recent order. We understand how important it was for your wife's birthday, and we're sorry for the delay in delivery, as well as the substitution of the bouquet you had originally selected. Please know that this is not the level of service we strive to provide and we regret any disappointment caused. We would appreciate the opportunity to make this right. Kindly reach out to our customer service team with your order details, so we can assist in resolving this matter to your satisfaction. Thank you for bringing this to our attention.

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found our selection great, pricing reasonable, and the overall shopping experience enjoyable. It's fantastic that your product arrived as expected and navigating our online platform was easy. Your feedback is highly appreciated, and we look forward to serving you again with continued convenience and quality.

I'm sorry to hear about your experience with your recent flower order. It’s concerning when the delivered bouquet doesn't match the expectations or the image you're familiar with. We aim to provide arrangements that delight our customers with their beauty and quality, and it's disappointing to learn that this was not the case. Please contact our customer service team, who will be more than willing to assist in resolving this matter and ensure your satisfaction. We appreciate your feedback and are committed to using it to improve our service.

Thank you for sharing your experience with us. We’re sorry to hear that you feel the flowers did not meet your expectations in terms of value. We strive to provide high-quality arrangements that offer value for money, and we regret we missed the mark for you. Your feedback is important to us, and we’d appreciate the opportunity to make this right. Please feel free to contact our customer service team for assistance. We hope to improve your experience in the future.

Thank you for sharing your delightful experience with us! We're thrilled to hear that your girlfriend loved the flowers and found them beautiful and fragrant. Although the arrangement didn't match the picture exactly, we're glad that it still met your expectations. Your feedback is invaluable to us, and we look forward to providing more memorable floral moments for you in the future!

Thank you for sharing your positive feedback with us! We're delighted to know that you found the flower selection to your liking and the pricing reasonable. It's always our goal to provide great value and satisfaction to our customers, and we look forward to serving you again in the future.

Thank you for sharing your experience with us. We're glad to hear the delivery timing met your expectations, but we're sorry to learn that the rainbow roses did not arrive in the best condition. We strive to ensure all our products are delivered fresh and beautiful. Please reach out to our customer service team, and we'll be happy to assist you in resolving this matter to your satisfaction by providing either a redelivery or compensation.

Thank you for sharing your experience with us. We sincerely apologize for the delay in the delivery and the discrepancy in the size and abundance of the flowers compared to what you expected. This is not the standard we aim for, and we understand the disappointment this has caused. Please reach out to our customer service team so we can address your concerns directly and work towards making things right. Your feedback is essential to us, and we're committed to improving your experience with our services.

We appreciate your feedback and sincerely apologize for the disappointment caused by the vase that accompanied your arrangement. It's crucial to us that our products match your expectations, and we're sorry for any inconvenience this has caused. Your input is valuable, and we want to ensure a better future experience for you. If there's anything further we can do to assist, please don't hesitate to reach out. Thank you for bringing this to our attention.

Thank you for your loyal patronage over the past 20 years. We're delighted to hear that your recent experience was a positive one, and that the local florist met your expectations. Your continued trust in FTD is truly valued, and we look forward to helping you celebrate more special moments in the future with our floral services.

Thank you for choosing us for your recent delivery. We’re thrilled to hear that your order was delivered swiftly despite placing it late in the day. Your experience is important to us, and we’re committed to providing quick and reliable service every time. We look forward to serving you again soon.

We sincerely apologize for the dissatisfaction you experienced with your recent floral order. We understand that receiving an arrangement that doesn't match what was advertised can be disheartening, especially when you've paid for a premium upgrade. We assure you that delivering high-quality products that meet our customers' expectations is our top priority.

It's important to us that substitutions due to availability do not compromise the overall quality and beauty of the arrangements. Your feedback is invaluable, and we are reviewing your case to understand where we fell short. We regret that our initial offer was insufficient and did not address your concerns satisfactorily.

Please reach out to our customer service team so we can discuss a more suitable resolution for your situation. We strive to restore your confidence in our brand and hope to have the opportunity to serve you better in the future. Thank you for bringing this to our attention.

We apologize for the disappointment you experienced with your recent order. It is important to us that every delivery meets our customers' expectations, and it’s clear we fell short this time. Please reach out to our customer service team with your order details so we can address this issue directly and work towards a resolution. Your feedback is vital in helping us improve our services. Thank you for bringing this matter to our attention.

Thank you for sharing your excellent experience with us! We're thrilled to hear that our service exceeded your expectations. Your satisfaction is our top priority, and it's wonderful to know that you are planning to use our services again. We look forward to serving you soon and providing the same outstanding service you enjoyed.

Thank you for sharing your experience with us. We're delighted to hear that you found the flowers lovely as usual. We understand your surprise at discovering you were working with FTD instead of a local florist. We're proud of our partnerships with local establishments to ensure quality and service you can trust. Your feedback is valuable, and we hope to serve you again with beautiful arrangements in the future.

Thank you for sharing your feedback with us. We apologize that the flowers you received did not meet your expectations based on the online photos. We strive to ensure our products match what is advertised, and we're sorry for any inconvenience this may have caused. Please reach out to our customer support team so we can address this issue and work towards a satisfactory resolution for you.

Thank you for sharing your positive experience with FTD! We're delighted to hear that you find our service easy to use and consistently reliable. It's wonderful to know that the arrangement was well-received and appreciated by the recipient. Your trust and repeated choice of FTD for flower deliveries mean a lot to us, and we look forward to continuing to serve you with beautiful floral arrangements and exceptional service.

Thank you for sharing your experience with us! We're delighted to hear that your mother was pleasantly surprised and loved what you sent through FTD. Providing joyful and memorable moments for you and your loved ones is what we strive for. We appreciate your trust in us and look forward to assisting you with future gifts!

Thank you for being a loyal customer of FTD for over a decade! We're thrilled to hear that you find our service easy to use, timely, and a good value. It's wonderful to know that your recent birthday arrangement was satisfactory. We apologize for the inconvenience caused by the leaking cold pack, but we're glad we could promptly rectify the issue with a replacement. Your continued trust and satisfaction are important to us, and we look forward to delivering more beautiful arrangements for your special occasions.

We sincerely apologize for this experience. We know how vital a delivery is for a memorial, and it's clear we let you down during such an important moment. Please reach out with your order number, so we can address this fully. Your feedback guides our improvements, and we're committed to resolving this matter quickly for you.

Thank you for taking the time to share your feedback about FTD. We're delighted to be your go-to choice for flower delivery and appreciate your loyalty. It's wonderful to hear you find our website user-friendly and enjoy our straightforward pricing and delivery tracking features. We acknowledge your thoughts on your recent order and appreciate your understanding, given it was a new selection for you. We strive to provide beautiful, accurate arrangements and are glad your previous experiences have been positive. We look forward to continuing to serve you with ease and reliability in the future.

Thank you for your positive feedback! We’re delighted to hear that both you and your aunt were pleased with the birthday arrangement. It's fantastic that the added benefit of earning frequent flyer miles on American Airlines enhances your experience with us. We appreciate your trust and look forward to assisting you with many more beautiful arrangements in the future!

Thank you for your kind words and for being a loyal customer of FTD over the years. We're thrilled to hear that our service has consistently met your expectations and that your floral arrangements have been both timely and beautiful. Your trust in us is truly appreciated, and we’re delighted that your recent orders, including the sympathy flowers, were delivered as planned. We look forward to continuing to provide you with exceptional service and quality in the future.

Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the variety of options available for your birthday flower arrangement. It's wonderful to know that our selection met your expectations. We look forward to helping you celebrate more special occasions in the future!

We truly apologize for the frustration caused by the errors with your order. Delivering the wrong item and messing up the message are not the standards we aim for, and we're sorry for any inconvenience this brought. Please reach out to our customer service team so we can address and rectify this for you promptly. Your feedback is incredibly valuable and helps greatly in our ongoing improvement. Thank you for sharing your experience.

Thank you for your loyalty and kind feedback! We're delighted to hear that you've been satisfied with the arrangements for various special occasions. It's wonderful to know that you find the selection process straightforward, and we hope to continue meeting your expectations with each order. We appreciate your trust and look forward to delivering more beautiful moments for you and your loved ones.

Thank you for your kind words and feedback about our customer service. We're glad to hear that the correction for your order was handled quickly and to your satisfaction. Ensuring you have a positive experience is our priority, and we’re pleased that we could address the mix-up effectively. We look forward to serving you again with the same dedication and attention to detail.

Thank you for your appreciation regarding our service. We're glad to hear our team could assist you promptly and fairly with your flower order. Your satisfaction is important to us, and we look forward to enchanting you with a perfect arrangement next time.

We are deeply sorry for your experience and sincerely apologize for failing to deliver your sympathy arrangement as promised. We understand how important it was for the flowers to arrive on time to honor your friend's grandfather, and we recognize the disappointment and embarrassment caused when both delivery attempts were missed.

This is not the level of service we strive to provide, and we take your feedback very seriously. While we've processed your refund, we understand that it does not make up for the missed opportunity to express your condolences during such an important time. If there is anyway we can make up for this experience, please reach out to our customer service team, and we'd be happy to assist.

We appreciate you taking the time to share your experience, as it helps us identify where we fell short and improve our processes. We sincerely regret that we let you and your group down, and we hope you'll accept our heartfelt apologies.

Thank you for choosing us again and for your thoughtful feedback. We're delighted that your second experience exceeded expectations and motivated your intention to recommend our service. Learning from your previous concern regarding delivery has been important to us. We’re thrilled to have earned your trust and look forward to consistently delivering excellence in the future.

We apologize for the disappointment with your anniversary bouquet and the frustration you encountered with our service. We strive for satisfaction with all orders and regret not meeting expectations in this case. Thank you for patiently engaging with Paypal for a refund. Your feedback on product detail and customer experience is crucial in our improvement efforts.

We're sorry to hear about your recent experience with the delay in your flower delivery. We understand your frustration when an order does not arrive as planned, especially without timely communication from us. Please contact our customer service team to further investigate this for you, and your feedback will help us improve our services and communication efforts in the future.

Thank you for sharing your experience. We're delighted to hear that the birthday bouquet was so well-received and pleased that the delivery was smooth and timely. Your recommendation truly means a lot to us. We look forward to being a part of your future celebrations with beautiful arrangements.

We apologize for the inconvenience caused by the timing of your delivery and for the incorrect fee charged. Delivering for an occasion like an anniversary is of high importance. Please email us your order number, and we'll investigate further and compensate for the error. Thank you for your patience and understanding.

We're truly sorry to hear about your troubling experience. We understand the importance of a timely and visually appealing floral delivery. We apologize if our responses were unsatisfactory and for any refund confusion you may have come across. We can confirm that a partial refund was indeed issued on July 5th to your original payment method. A redelivery was also scheduled and confirmed delivered on July 6th. We have requested proof of delivery from the florist and will keep you updated once received. We’re dedicated to resolving your concerns properly and regaining your trust.

Thank you for sharing your exceptional experience with FTD! We're delighted that our reliable service and creative seasonal selections have consistently met your needs, especially during key occasions. We're committed to maintaining high-quality and prompt deliveries, and it's great to know our customer service handled refund processes efficiently for any mix-ups. Your recommendation means a lot to us. We're grateful for your loyalty and aim to continue brightening your moments with our floral offerings. We look forward to serving you again soon!

Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and disappointment you experienced with your recent order.

We understand how upsetting it must have been to receive a delivery notification indicating that no one was available, especially when the delivery location is a 24-hour nursing center. We regret the inconvenience this caused and recognize that this fell short of the level of service you expected and deserved.

We want to let you know that your order has been fully refunded. Please allow 3–5 business days for the credit to appear on your original method of payment, depending on your financial institution.

We sincerely apologize for your experience and appreciate you taking the time to share your feedback. Your comments have been documented and will be shared with the appropriate teams as we continue working to improve our service.

Again, we are truly sorry for the inconvenience and disappointment this situation caused.

Thank you for sharing your positive experiences with FTD. We're delighted to hear that our website, cost, and delivery have consistently met your expectations. Your continued trust inspires us to keep delivering reliability for your floral needs. We look forward to being your go-to choice whenever you need a beautiful floral arrangement!

Thank you for your fantastic review! We're thrilled to learn that our exceptional flowers and arrangements meet your expectations every time. Our goal is to deliver standout experiences, and your feedback confirms we’re on the right track. It’s a privilege to assist you in sending thoughtful gestures to your clients. We appreciate your continued trust in us and look forward to serving you for more occasions in the future!

Thank you for your wonderful feedback! We're glad to hear you had an easy experience using FTD to celebrate your friend's 60th birthday. While we strive to match arrangements closely with special occasions, your input regarding our themed selections is valued. We're pleased you enjoyed the variety we offer beyond flowers. Delivering a visually appealing and timely experience is what we aim for. We look forward to assisting you with more memorable gifting in the future!

Thank you for your wonderful review! We're thrilled to hear you enjoy the beauty and timely delivery of our arrangements, and that the fun balloons and cute stuffed bear add to the experience. We're glad you appreciate the variety of containers that help personalize each gift. Your positive feedback inspires us to continue providing beautiful, memorable moments. We look forward to brightening more of your occasions with our offerings!

We are truly sorry for the issues you experienced with your recent order, especially during such a sensitive time. Receiving an arrangement that didn’t match your order is deeply unacceptable, and we regret the hardship with customer support for rectification. Your feedback is essential and will guide necessary improvements to prevent future occurrences. We have reviewed your order and are pleased to inform you that a partial refund was issued and a redelivery is on schedule to arrive today, July 21st.

I'm sorry to hear about your experience with the flower arrangement for your cousin. It’s disappointing when the delivered product doesn't match expectations. Our goal is to provide beautiful arrangements in good condition, with every detail addressed properly. Please contact our customer service to assist with this matter and work towards a satisfactory resolution. Your feedback will be used to improve our service, and we appreciate your patience while we address the issue.

Thank you for sharing your fantastic experience with FTD! We are thrilled to know that our flower arrangements for your parishioners have been positively received and appreciated. It's wonderful to hear that our website is user-friendly and you've found our arrangements delightful. We're honored to be part of your thoughtful initiative and look forward to continuing to serve your needs with care and quality.

Thank you for sharing your feedback. We're very sorry about the discrepancy with your recent order. It's important to us that deliveries reflect the special sentiments they're intended to convey. Your feedback on unexpected substitutions and quality concerns is being taken seriously. We're committed to addressing your concerns and ensuring you receive a resolution that respects your needs better. Please reach out to our customer service team to assist us in rectifying the situation for you swiftly.

Thank you for sharing your positive experience with FTD. We're thrilled to hear you appreciate our flower selection and same-day delivery option. It's wonderful customers like you that keep us motivated, and we look forward to continuing to meet your needs each month.

Thank you for your review and long-term trust in FTD. We're delighted that our easy ordering and reasonable pricing have consistently met your expectations over the years. Your recommendation and support truly mean a lot to us. We’re here to continue delivering dependable services, and we look forward to being your reliable choice for future floral needs.

We deeply apologize for your disappointing experience with our service. Delivering arrangements that convey the sentiment of special occasions like your aunt and uncle's anniversary appropriately is important to us. We're sincerely sorry that both the original and replacement arrangements did not meet expectations. Please reach out to our customer support so we can work to rectify this situation and ensure a satisfactory resolution. Your feedback is important and will be used to prevent similar occurrences in the future.

Thank you for your kind feedback! We're pleased to hear you found the ordering process convenient. Ensuring a seamless online experience is a top priority for us, and your positive review reinforces our efforts. We look forward to serving you again and continuing to make sending flowers easy and accessible!

Thank you for your glowing review and recommendation! We're delighted to hear that you found our flower arrangements beautiful and enduring, and that the delivery was smooth and timely. Creating a satisfying experience is our goal, and your positive feedback truly brightens our day. We look forward to helping you with more beautiful floral occasions in the future!

We appreciate your feedback regarding the delivery experience with FTD. We've noted your concerns and apologize for any inconvenience. Partnering with reliable florists is important to us, and we value delivering quality and timely service. We're here to help if any issues arise in the future. Thank you for bringing this to our attention.

We apologize for your recent experience. It's concerning to hear that the product didn’t match what was advertised. We’re committed to resolving this issue and improving your satisfaction. Please contact our customer service with your order details so we can address your concerns promptly and make things right. Thank you for bringing this to our attention.

Thank you for sharing your wonderful experience with FTD. We're thrilled to know that your gifts were lovely and perfect for celebrating your friends’ new joys. It's great to be part of such special moments, and we look forward to bringing more delight and happiness with future floral arrangements.

Thank you for being a loyal FTD customer and sharing your feedback. We're glad you've found us dependable with our deliveries, but we apologize for the disappointment regarding flower discrepancies in your orders. We appreciate your input and are actively working with our floral partners to improve accuracy. Please reach out to our customer service for assistance on your current or future orders as we aim to enhance your FTD experience further.

Thank you for your positive feedback on your recent experience with FTD. We're glad to hear our service was efficient both online and over the phone. We're happy that our support team could assist with your order change and that the bouquet looked beautiful upon delivery. We understand your concern regarding bouquet sizing during the selection process, and we appreciate your input as we strive to improve. We look forward to delighting you with our service and floral arrangements again in the future!

Thank you for sharing your positive experience with us! We're thrilled to hear that FTD was able to meet your floral needs quickly and efficiently. It's great to know that you found the arrangement beautiful and at a good price. We look forward to serving you again and bringing more joy with our floral creations!

Thank you for your thoughtful review! We're pleased to hear FTD has helped meet your employer's needs with convenient and quality floral options, despite higher pricing than you'd prefer. We appreciate your loyalty and your insightful perspective on our service. Your feedback inspires us to continue providing reliable and in-demand arrangements for every professional and personal celebration. We look forward to assisting you and delivering smiles in the future!

Thank you for your continued support and for trusting FTD to send flowers to Canada easily and quickly. We love hearing that our service has consistently impressed you over the years. Companies like us value satisfied customers, and feedback like yours keeps us going strong. We look forward to providing you with efficient, quality service in future orders.

Thank you for choosing FTD and sharing your positive experience with us! We're delighted to hear the flowers arrived on time and met your expectations. We appreciate your understanding and decision despite the urgent nature of your order. Your satisfaction encourages us to continue delivering timely and reliable service. We look forward to helping you with future floral needs!

Thank you for sharing your positive experience! It's wonderful to hear you were pleased with the order and received good feedback from the recipient. We appreciate your recommendation and are delighted to have met your expectations. We look forward to serving you and handling your future floral arrangements with the same care and attention.

Thank you for your feedback and for being willing to recommend us. We're glad you found our arrangements beautiful and your ordering process went smoothly. We understand it may have been concerning not to receive confirmation of the delivery. We always aim for clarity in every step. Communication tools like shipment confirmation can keep you informed, easing that uncertainty. We appreciate your understanding and are here to assure a positive experience every time.

Thank you for sharing your feedback. We're thrilled to hear you've been happy with the quality of our online floral arrangements. Your satisfaction is essential to us, and we’re glad to have met your expectations. We look forward to continuing to provide you with quality service in the future.

Thank you for sharing your positive experience with us! We're delighted that the floral arrangement matched your expectations for your special occasion, and it's wonderful to know you found the ordering process convenient through USAA. We appreciate your loyalty over the decades and look forward to bringing joy to more of your loved ones with our blooms in the future.

We are thrilled to hear your flowers arrived beautifully on such a special occasion for your daughter. It's great to know that the convenience and reliability of FTD resonated with you. Your satisfaction builds our commitment to delivering timely, beautiful arrangements every time. Thank you for entrusting us with your floral needs, and we look forward to serving you again in the future!

Thank you for choosing FTD for your anniversary celebration. We're pleased to hear the same-day delivery met your expectations, offering ease and convenience. We appreciate your feedback about the bouquet presentation. While it seems the lilies required more time to bloom, your input is important, and we will use it to enhance our service. Your recommendation means a lot to us!

Thank you for sharing your positive experience with FTD! We're delighted that your same-day delivery was smooth and that your friend loved her flowers. Our team is always here to assist and we're thrilled to have helped you through the process. We look forward to assisting with your mom's birthday flowers and impressing her just as well. Your feedback motivates us to continue our commitment to providing timely, quality service.

Thank you for your feedback! We’re delighted that you found using FTD convenient and that your flower arrangement met your expectations. Your willingness to recommend us means a lot and reinforces our commitment to providing reliable service and beautiful arrangements. We appreciate your support and look forward to assisting you again soon.

We're pleased to hear that our service representative could promptly address the issue with your flower delivery. Your experience is crucial to us, and we're glad the flowers arrived successfully in the end. Thank you for highlighting the exceptional support you received. We strive to maintain this level of service and look forward to assisting you with any future floral needs.

We sincerely apologize that your experience did not meet your expectations. We understand how disappointing this situation must have been, especially given the importance of your order.

After reviewing the delivery, we can confirm that we received proof of delivery showing the order was completed. We also spoke with the customer listed on the order, who confirmed that they had located the flowers.

Please note that the hospital's delivery policy does not allow delivery drivers beyond the reception area. As a result, all floral deliveries must be left with the reception desk or designated reception area in accordance with the hospital's procedures.

We appreciate your feedback regarding the delivery experience and the communication with the driver. We understand your concerns and will share them with our delivery partner as we continually work to improve our service.

Thank you for bringing your concerns to our attention.

Thank you for sharing your delightful experience with FTD! We're thrilled to know you appreciate our floral arrangements and that they've brought joy on important occasions like Mother's Day and your special event. It's great to hear our hydrangea collections matched your preferences and our delivery met your expectations. Your kind words motivate us to keep providing easy, reliable gift deliveries. We look forward to serving you again and continuing to bring happiness with our creations!

Thank you for sharing your delightful experience! We’re thrilled to hear that organizing floral arrangements based on house code colors brought happiness to your client. It's wonderful to know our online platform facilitated creating a customized display that aligns perfectly with Dior’s standards. We appreciate your feedback and look forward to supporting your floral needs in the future.

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Thank you for sharing your positive experience with FTD. We're pleased to hear that the flowers met your expectations during such an important time. It's heartening to know that our service provided comfort and helped express your sentiments. We appreciate your trust and look forward to serving you with dependable floral services in the future.

Thank you for sharing your positive experience with FTD. We're thrilled to know that the website met your needs, making it easy to select a big, beautiful, and colorful arrangement for your friend. Your kind words strengthen our aim to deliver simple yet delightful experiences with every floral choice. We appreciate your feedback and look forward to assisting you again with future floral gifts!

Thank you for sharing your enjoyable experience with FTD. We love hearing that our partnership with Skymiles and user-friendly site have enhanced your ordering experience over the years. It's wonderful to know your recent anniversary arrangement exceeded expectations in quality and delivery. Your enthusiastic encouragement for others to choose FTD inspires us to continue serving you with exceptional floral services in the future. We appreciate your dedication and look forward to creating more lovely arrangements for your special occasions.

Thank you for sharing your kind feedback regarding FTD's service and the assistance you received. We're delighted to hear that our team could help you select the perfect arrangement, and really appreciate the chance to be part of a special moment for you and your wife. It's wonderful to know that she loved the flowers and that you found value in our offerings. We look forward to continuing to serve you with memorable experiences in the future!

We appreciate your continued trust and enthusiasm for FTD over the years. It's wonderful to hear that the anniversary roses arrangement exceeded your expectations and made such an important occasion even more special. Your satisfaction is our greatest reward, and we look forward to crafting many more beautiful arrangements for your future celebrations. Thank you for choosing FTD!

Thank you for choosing FTD to express gratitude towards your patients. We are delighted to hear your positive experience and that the recipients loved their beautiful floral arrangements and timely delivery. It's wonderful to hear that our quick and easy ordering experience meets your needs. Your feedback encourages us to continually provide excellence and keep spreading more smiles through our service. We look forward to supporting your floral needs again!

Thank you for your kind words and recommendation! We're thrilled to hear you enjoyed the blue arrangement and found our service satisfying. It's always our goal to provide beautiful and thoughtful floral experiences. We appreciate your feedback and look forward to helping you create more cherished moments in the future.

Thank you for choosing FTD for your get well arrangement. We’re pleased our website made it easy to choose flowers for your investor in Norway, and that the bouquet of Alstroemeria matched your expectations beautifully. Your positive experience inspires us to provide a seamless service no matter the location. We appreciate your feedback and commitment to ensuring splendid deliveries for your recipients. We look forward to your next order!

Thank you for sharing your positive experience with FTD. We're thrilled to hear our website made ordering easy and that your recipient was pleased with the flowers. Your feedback reinforces our goal to deliver joy and satisfaction through our services. We look forward to assisting you with your floral needs again in the future!

Thank you for sharing your experience during such a significant time. We’re grateful that FTD played a part in making the process straightforward and delivering quality arrangements for your dad’s funeral. Knowing there were no delivery issues brings us satisfaction. Your positive feedback warms us and reinforces our commitment to providing outstanding service. We hope to assist you seamlessly in the future whenever you need us.

Thank you for sharing your experience with us. We're pleased you enjoy our variety and the convenience of ordering and shipping. We apologize for instances where the arrangements didn't meet your expectations but glad to hear our customer service could assist effectively. Your feedback helps us strive to improve, and knowing you're overall happy means a lot to us. We look forward to bringing more beauty with our flowers and providing great discounts like the 20% you've enjoyed.

Thank you for your wonderful review! We're overjoyed to hear that your fiancé's bouquet matched her personality and added to such a special celebration. It’s fantastic to know you found value in our pricing and the easy inclusion of Groupon. We truly appreciate your recommendation and look forward to brightening your future moments with our floral arrangements!

Thank you for your review. We're glad to hear the floral arrangement for the graduation event met your expectations. We understand, however, that pricing and delivery fees can be a concern. We're always striving to provide competitive rates. Your feedback is important to us, and we'll consider it for future pricing decisions to better serve our customers. If you have any other comments or questions, feel free to contact us. We aim to maintain an exceptional experience at all customer touchpoints.

Thank you for your feedback! We're delighted you found our website user-friendly and that the recipient was happy with the arrangement. We acknowledge your expectation regarding the size—a common concern with online images—and will work on providing clearer depictions. We appreciate the chance to serve you and value your input for further refinement. We anticipate making your future experiences even better!

Thank you for your continued support and for sharing your experiences with FTD. We're pleased to hear you're impressed with our quality and same-day delivery service. We apologize for the confusion with the navigation on our website. Your feedback is invaluable, and we'll use it to enhance our browsing features. We strive to continually improve your shopping experience and look forward to serving you again with seamless convenience.

Thank you for sharing your delightful experience with FTD. We're thrilled to hear that using our website makes ordering flowers convenient and that the arrangement exceeded your expectations. Knowing it brought such joy adds to our dedication to continue delivering exceptional service. We appreciate your acknowledgment of our evolution and your confidence in choosing FTD as your go-to florist. Looking forward to assisting you with more vibrant moments in the future!

Thank you for being a loyal customer for over 20 years and sharing your positive thoughts about our options and value. We strive to offer quality at a fair price and are pleased that you've benefited from our sales and discounts. Your feedback inspires us, and we're delighted to know of your satisfaction. We look forward to continuing to serve you with great quality products!

Thank you for your review. We're thrilled to know your experience with our graveside arrangement was smooth and met your standards for both quality and delivery. Your 5-star feedback is greatly appreciated and reinforces our commitment to creating reliable and beautiful floral solutions. We genuinely look forward to being trusted by you again in the future.

Thank you for highlighting your positive experiences with FTD. We're thrilled that our user-friendly website and the freshness of our arrangements have left a strong impression. Your appreciation of our decent pricing is very encouraging, and we're committed to consistently offering top-notch floral services. We look forward to continuing to delight you with our arrangements in the future!

Thank you for your steadfast trust in FTD for the past 15 years. We're thrilled to hear that the unique color arrangement and long-lasting beauty of our roses made a great impression. Your ongoing loyalty means a lot to us, and we’re delighted to consistently meet your expectations. We look forward to bringing more joy and remarkable experiences with each floral arrangement.

Thank you for your continued trust in FTD over the last five years. We're pleased that our partnership with MileagePlus and consistent delivery quality have met your expectations. It's wonderful to hear that our easy online process and product quality contribute to your customer satisfaction. We appreciate your loyalty and look forward to serving you with remarkable experiences in the future.

We're truly sorry to have let you down on such a significant occasion. Unexpectedly cancelling your husband's order late in the day was unacceptable, and we regret the trouble this caused during what should have been a joyful celebration. We've fully processed the refund, but understand your disappointment. Your feedback is important, as it will help us improve our processes and communication to better serve our customers in the future. If there is anything further we can do to make this up to you and your husband, please contact our customer service team.

Thank you for your glowing recommendation of FTD! We're delighted to know that the online ordering process and our arrangements exceeded your expectations, providing both value and lasting beauty. We're particularly pleased to hear that the roses brightened up your wife's workplace and stayed vibrant for so long. Your appreciation for our services motivates us to continue delivering exceptional experiences. We look forward to making more memorable moments for you in the future!

Thank you for sharing your delightful experience with us. We're thrilled that finding the perfect gift was uncomplicated, and the delivery met your expectations. It's wonderful to hear your recipient was greatly pleased with the fruit basket. Your feedback is extremely valuable for us, and we're glad we could make this occasion special. We look forward to helping you with more joyous gifts in the future!

Thank you for your enthusiastic recommendation of FTD! We’re delighted to hear that both our online platform and customer service met your expectations. It’s great to know that you're satisfied with the value we offer. Your kind words inspire us to continue delivering superb experiences to all our customers. We look forward to helping with your future flower-gifting needs!

Thank you for sharing your feedback. We sincerely apologize for the disappointment and frustration surrounding your sympathy flower order during such a difficult time.

We understand how important it was for the arrangement to be present for your family member's Celebration of Life, and we regret that our communication did not meet your expectations.

After reviewing the order, we confirmed that the florist was advised by an employee at the delivery location to deliver the arrangement on June 5, prior to the 12:00 PM Celebration of Life service, to ensure the flowers would be fresh and available for the event. However, we recognize that this was not clearly communicated to you, which understandably led to confusion and concern regarding the status of your order, which led to the cancellation with the florist.

We have processed a full refund for your order. Additionally, we have offered a complimentary floating order that may be used toward a future floral purchase.

Please accept our sincere condolences and apologies. We appreciate your feedback and the opportunity to address your concerns.

Thank you for your feedback. We're sorry to learn you were dissatisfied with the arrangement delivered against your order. This is dissatisfying to hear, and not the experience we wanted for you or honored your request with. Please reach out to our customer service team to help get your grievance resolved quickly and deliver the correct arrangement to the home of the family.

We apologize for your experiences and understand the frustration caused by the Mother’s Day delivery situation. Your feedback has been valuable to us at FTD, as we strive to improve our service quality, ensure accountability, and correct oversights swiftly. A member of our team has attempted to contact you by phone and email to offer a resolution. Please either contact us by phone or simply to respond to the email.

Thank you for sharing your feedback and loyalty to FTD. We appreciate your kind words and are happy to hear your satisfaction over the years. Your suggestion regarding a special thank-you gesture for our recurring customers is valuable, and we are committed to working on ideas for appreciation. We aim to continually enhance your experience and look forward to crafting more memorable moments for you and your loved ones in the future.

Thank you for sharing your experience with us. We're glad to hear you were pleased with the flowers and that your sister loved the arrangement. We understand the confusion you faced regarding the transaction on 1-800-Flowers' website. We aim to make our ordering system seamless, and we apologize for the mix-up. Your satisfaction is important to us, and if there's anything else we can do to assist, please don't hesitate to reach out.

Thank you for your ongoing trust and loyalty in FTD. We're delighted to hear that both orders received positive feedback and that you find ordering through our website convenient. Your recommendation is highly valued, and we're here to continue providing exceptional service for all your important occasions. We look forward to serving you again soon!

We apologize for your recent experience with our service. Ensuring high-quality flower deliveries in a timely manner is our top priority. It's clear we fell short this time, and we're committed to resolving this issue. Please contact our customer support with your order details, and we will work to find the best resolution possible. Your feedback is invaluable in improving our service. Thank you for bringing this to our attention.

Thank you for sharing your experience. We are thrilled to hear how much your mother loved her floral arrangement and that it exceeded your expectations. Your recommendation means a lot to us. We appreciate your feedback on the delivery process and will continue working on enhancing the tracking features to serve you better in the future. Looking forward to being a part of your next floral celebration!

Thank you for sharing your experience with FTD and for taking advantage of the USAA discount. We're pleased to know you were happy with the arrangement and service. We recognize your thoughts on the pricing and strive to deliver value alongside quality craftsmanship. We appreciate your feedback and look forward to serving you again in the future.

Thank you for being a loyal customer for so many years and for taking the time to share your experience. We appreciate your trust in us during such an important occasion.

We're glad to hear that your sympathy card message was delivered exactly as you intended. We also appreciate your understanding regarding the condition of the flowers. While warm weather can sometimes affect fresh arrangements during transit, we strive to ensure every bouquet arrives in excellent condition.

We apologize for the unexpected balloon that was included with the arrangement. While we're relieved that it did not cause any concern at the service, we understand that it was not appropriate for a memorial tribute and appreciate you bringing it to our attention. Your feedback helps us improve our processes and prevent similar mistakes in the future.

Thank you again for your continued support and for sharing your thoughtful feedback with us.

Thank you for your positive feedback about FTD. We're thrilled to hear that you've found our website user-friendly and convenient for sending flowers to your loved ones. It's wonderful that our photos accurately represent our offerings. We look forward to continuing to provide you with seamless and satisfying experiences.

Thank you for taking the time to share your feedback. We are very sorry to hear that the flowers you ordered for your wife's birthday did not meet your expectations.

We understand how disappointing it is to receive an arrangement that appears past its prime, especially for such an important occasion and for an order of this value. Please accept our sincere apologies for your experience.

We would like to clarify that we offer both florist-delivered arrangements and items that are shipped directly from our vendors via overnight delivery. The delivery method for each product is listed in the product description on our website so customers can choose the option that best fits their needs.

That said, regardless of the fulfillment method, we expect our products to arrive in excellent condition, and we regret that this was not the case with your order.

Please contact our Customer Service team with your order number so they can review the issue and work with you toward an appropriate resolution. We value your business and appreciate the opportunity to make this right.

Thank you again for bringing this matter to our attention.

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.