FTD Reviews

Thank you for sharing your experience with FTD. We appreciate your loyalty over the years and are glad that our services have consistently met your expectations. We’re sorry to hear that the recent arrangement didn’t measure up to your previous purchase. Seasonal and regional variations can sometimes affect floral availability. Nonetheless, your satisfaction is important to us, and we value your feedback as we strive for excellence. We hope to delight you with our overall selections in the future.

Thank you for your valuable feedback. We're delighted to hear that you find ordering with FTD easy and that our arrangements have consistently met your quality expectations. We appreciate your continued trust in us for your floral needs, and we look forward to serving you again in the future.

We sincerely apologize for the unfortunate experience and significant distress caused by the failed delivery on your mom's special day. It is deeply concerning to hear about the inability to complete the delivery and its impact compounded by the timing. We completely acknowledge the disappointment experienced, especially given the circumstances, and regret that our customer service did not adequately address your concerns during your calls. Providing excellent service and support to our customers is a top priority, and we assure you we are investigating this situation thoroughly. We are taking steps to ensure this doesn't happen again and are working to provide a resolution for your experience. We appreciate your feedback and are determined to ensure a different, effective conflict resolution approach going forward. Thank you for bringing this heartbreaking issue to our attention.

Thank you for sharing your feedback. It’s great to hear your mother enjoyed the flowers, but we're sorry to learn about the issue with the strawberries. This isn’t the quality we want for our customers, and we’d like to make it right. We have ensured that the order for the Happy Birthday Belgian Chocolate Covered Berry-Gram has been refunded in full. We appreciate your feedback and hope to improve your experience in the future.

We are truly sorry to hear about your experience with the flower delivery meant for your best friend. It's disheartening to know that the flowers were not delivered in the condition you expected, particularly on an occasion that meant so much to you both. This should not reflect our standards for quality, especially since it's not the first time you've faced such an issue within a short time.

We sincerely apologize for the distress this situation may have caused. Your satisfaction is extremely important to us, and we are committed to ensuring this does not happen again. Please reach out to our customer service team, so we can address this issue directly and make it right for you. Thank you for bringing this to our attention.

Thank you for sharing your positive experience with FTD. We're pleased to hear that you found the website easy to navigate and chose us for your gifting needs. Your endorsement of FTD as a good choice for sending gifts or recognition means a lot to us. We appreciate your support and look forward to helping you with future gifts, ensuring more special moments.

Thank you for choosing FTD to commemorate such a special occasion as your wedding anniversary. We're delighted that the delivery and the style of the 36 long-stem roses met your expectations. We apologize for the delivery team's oversight in not ringing the doorbell and appreciate your feedback. Your observations are important to us as we strive to enhance every aspect of our delivery service to prevent similar situations from occurring. We’re thrilled that the flowers were delivered safely and appreciate having been a part of such a memorable moment. Please feel free to reach out if there's anything we can do for you in the future.

Thank you for celebrating with FTD! We are thrilled to hear that the beautiful array of flowers your husband chose for your birthday exceeded your expectations and lasted so well, enhancing the occasion with their vibrant colors. Your kind words remind us of why celebrating special moments with our customers is so important. We appreciate your trust and look forward to bringing more joy with our floral offerings in the future.

Thank you for sharing your experience, and we sincerely apologize for the disappointment and inconvenience this caused, especially on such a significant day for your girlfriend. It’s concerning to hear about the issues with delivery and your challenges reaching support. This does not meet the standard of service we aim to provide. Rest assured, we're dedicated to investigating this matter to prevent similar occurrences in the future. Please feel free to reach out to our customer service team directly for a swift resolution. Your feedback is incredibly valuable, and we appreciate you bringing this to our attention.

Thank you for choosing FTD to send such a special gift for your friend's new baby. We're delighted to hear that our ordering process fit seamlessly into your busy schedule and that the deluxe arrangement delivered the quality and special touch you were looking for. Your satisfaction is very important to us, as is being part of the joyous moments in your life. We’re honored by your trust in FTD for this important occasion and look forward to helping make future celebrations just as memorable.

Thank you for sharing your feedback. We are so sorry to hear about the condition in which your plant arrived, and we understand how frustrating it must be to receive a live plant in less-than-ideal circumstances. Please accept our sincerest apologies for the careless delivery you’ve experienced.

We want to make sure that your future orders arrive in perfect condition, so if you noticed any damage to the plant itself or have concerns about its quality, please reach out to our customer service team. We’d love to assist you in resolving this issue and ensure your next experience is much smoother.

We appreciate your feedback, and thank you for bringing this to our attention.

Thank you for choosing FTD to celebrate your friend's new bundle of joy. We're delighted to hear that our selections met your expectations in both quality and price, and that the all-blue arrangement added the perfect touch to commemorate the arrival of a baby boy. Your positive feedback is greatly appreciated and encourages us to keep providing great options. We look forward to assisting you and bringing beauty to more special moments in the future.

Thank you for taking the time to share your feedback. I am truly sorry to hear about your disappointing experience with the flower arrangement you received. We understand how important it is for your order to reflect the quality and care that was promised, and it’s clear that we fell short in this instance.

We sincerely apologize for any frustration or disappointment this has caused. Please know that we take your concerns seriously and would love the opportunity to make things right. If you’re open to it, I encourage you to reach out to our customer service team so we can assist you further and explore how we can address the situation.

Again, we deeply regret that your experience wasn’t as expected, and we appreciate your feedback, as it helps us improve.

Thank you for sharing your positive experience with FTD. We’re delighted to know that each occasion with us has met your expectations, even if they are infrequent. Your kind feedback serves as encouragement for our team to continue delivering the same level of quality you’ve come to expect from us. We truly appreciate your trust and look forward to the opportunity to serve you again in the future. Thank you for choosing FTD!

Thank you for sharing your wonderful experience with FTD. We’re honored to be a part of your cherished celebrations over the years. It’s heartwarming to hear that we could contribute to your special occasions consistently with quality, variety, and timely service. We’re glad our regular reminders and personal touches, like your recent birthday arrangement upgrade, have met your and your wife’s expectations and brought joy. Your continued trust motivates us to maintain such high standards. We look forward to serving you on many more memorable occasions in the future!

We have reviewed the order in question, and we apologize that it was not delivered on the scheduled date of 4/13. We are currently doing an internal investigation to find out what went wrong and why it did not arrive on the correct date. We can confirm that a full refund was issued to the original payment method and a complimentary bouquet was sent out to your mother in law on 4/14. If she did not receive it, don't hesitate to let customer service know.

Thank you for sharing your delightful experience with FTD. We are thrilled to hear that the flowers impressed your cousin and contributed to a memorable moment! Knowing our arrangements were among the nicest she has ever received encourages us to continue providing exceptional quality across vast distances. We appreciate your kind words and are grateful for your trust in facilitating special occasions. We look forward to creating more joyous experiences for both you and your loved ones in the future!

Thank you for sharing your positive experience with FTD. We're thrilled to hear that our online platform provides a comfortable and convenient experience, allowing you to choose exactly how much you want to spend. It’s wonderful to know your mother-in-law is always happy with the flowers. We also appreciate your mention of our proactive communications to ensure a smooth delivery area process. Your feedback is invaluable, and we're committed to maintaining this level of service for future occasions. We look forward to helping you brighten more special moments!

Thank you for sharing your wonderful experience with us! We are thrilled to hear that the birthday flower arrangement exceeded your expectations in both appearance and quality. It's always our goal to provide memorable and satisfying floral arrangements for special occasions. Your positive feedback warms our hearts and motivates us to continue offering the high level of service you deserve. We truly appreciate your choice to entrust us with your floral needs and look forward to the opportunity to assist you with more memorable moments in the future.

Thank you for taking the time to share your delightful experience with FTD. We're thrilled to be a part of your thoughtful gesture. It's wonderful to hear that our website's user-friendly nature and diverse selection met your liking. We're equally pleased that you and your wife found the flowers so appealing before sending them to the chosen recipient. Your decision to choose us again really means a lot, and we're eager to serve your future floral needs with continued excellence.

We sincerely apologize for the delay and communication issues with your recent flower order. It's concerning to read about your experience, especially given the nature of the occasion. We understand the frustration caused by not having consistent communication or a resolution, particularly during such an important event. We are committed to identifying where our process failed and improve our systems to prevent this from happening in the future. Please reach out to our customer service with your order details so that we can adequately address this situation. Your feedback is invaluable, and we deeply appreciate you sharing your experience with us.

Thank you for sharing your experience with us! We're thrilled to hear that the arrangement you sent was well received. It's wonderful to know we've consistently met your expectations. We value loyal customers like you and look forward to being a part of your future floral celebrations.

Thank you for taking the time to share your experience. We sincerely apologize that the delivered arrangement did not match your expectations in terms of size and color. It is always our intent to faithfully reproduce the arrangements depicted online, and we're sorry it did not meet these standards. We value your loyalty as it seems this is the first time you’ve experienced such an issue with us. Please reach out to our customer service team with your order details so we can promptly address and resolve this matter for you. We appreciate the opportunity to make this right.

We regret to hear about your experience with the order you placed for a wake. It's vitally important to us that every detail in our offerings corresponds with what you saw at the time of your order, especially during crucial moments. We apologize for the plant's condition and the incorrect pot type that arrived, as it doesn't reflect our standards.

To further investigate and help resolve this situation, please reach out to our customer support team at your earliest convenience. Your feedback does not only allow us to address existing errors but also shines a light on improvements we need to implement. Thanks for bringing this to our visibility, and we assure you our goal is perpetual betterment in our services and product manifestation.

Thank you for sharing your recent experience with FTD. We're pleased to hear that the ordering process for the memorial arrangement was straightforward and met your expectations. We understand the desire for a special and distinct floral presentation, and your feedback is valuable as we continuously strive to offer more uniquely creative options. It's important to us that both the ordering process and the final product fulfill your needs effectively. We appreciate your trust and hope to bring the same efficient service in your future floral plans. If there's anything more we could help with, please feel free to let us know.

Thank you for sharing your experience with FTD. We're delighted to hear that you were pleased with the quick delivery and enjoyed the flower arrangement selected. It’s wonderful to know that the recipient liked the arrangement, and the photos confirmed your satisfaction. We truly appreciate your decision to choose FTD, and we’re here to help make any future floral endeavors just as successful. Looking forward to serving you again!

Thank you for taking the time to share your experience with FTD. We're thrilled to know that the flowers met your expectations and that the ordering process was both quick and hassle-free. It's wonderful to hear that you remain satisfied with our timely service. We appreciate your trust and look forward to being part of many more special occasions in the future. Thank you for choosing FTD!

Thank you for taking the time to share your positive experience with FTD. We're happy to hear that our user-friendly website helped make your purchasing process easy and that you were pleased with the arrangement of stargazer lilies and roses. We understand specialized arrangements can sometimes seem a bit pricey, and appreciate your understanding. Your feedback means a lot to us, and we’re inspired to keep providing high-quality floral arrangements. We look forward to helping you celebrate future occasions!

Thank you for taking the time to share your positive experience with FTD. We're delighted to hear that our service impressed the recipient and that the arrangement met your expectations. It's wonderful to know that the process was smooth and easy for you. Your long-term trust and appreciation with us motivate our team to consistently deliver satisfying outcomes. We look forward to continuing to serve you in the future with beautiful arrangements that make every moment special.

Thank you for sharing your positive experience with FTD. We're delighted to hear that our services continue to contribute to successful out-of-town floral deliveries. It's wonderful to know that both your birthday and get well arrangements met your expectations. We appreciate your trust in FTD and look forward to being part of more special moments in the future. Your satisfaction inspires us to maintain the highest level of quality and reliability. Thank you for choosing us!