fromyouflowers.com Reviews

Ordered through these folks because they promised next day delivery. The order was placed on Sunday for Monday delivery. Overpaid on shipping to ensure delivery next day. Monday came and the order was not delivered; Tuesday... still no delivery. Tuesday evening wrote to them about the order. Wednesday morning they decided to *maybe* get the order there on that day, this is after I told them the recipient would not be there on Wednesday. Their solution was 15% off the order... I paid more in shipping than the 15%. Totally unacceptable!! Not only did they not deliver on next day... They did not even try to deliver until I called and complained! This order prob never would have been delivered if I did not call. DO NOT USE THIS COMPANY!

I placed an order for a dozen roses to be sent to my girlfriend's job on Wed 7/29. They were ordered with same day delivery and given instructions that the business closes at 3pm. NO DELIVERY Tuesday. I asked for them to be redelivered Thurs to work but said she was going to be leaving at 1pm. NO DELIVERY. I then called at about 2pm to ask if they could be delivered to her home address later that day. They confirmed with the florist that they could be and that deliveries were done until 7pm. My girlfriend was home at 4pm waiting. I spoke to her at 7:20 and asked if they were delivered, still no delivery. I called these clowns back and asked for a new florist to try and deliver them to work again today (Fri 7/31) but let them know she was leaving work early to go out of town for the weekend. I was told they would "upgrade the order" and include an apology note. Guess what? They still weren't delivered.

Just spent an hour online trying to get a very clear code to work for the free delivery offer. Finally called and the representative said she did not understand why it was not working either. Put me on hold, came back and made me do the order over the phone. After she takes the entire order again after my having already had to enter in 3 other times online, she tells me the same total that the online order was giving me. The exact reason I called was because it wasn't giving me the discount. So now I have been on the phone with her for half an hour only to find out that they are not going to discount this very item that they solicited the free shipping to me online with in the first place.

I ordered flowers and plants for my boss’s father’s funeral 3 DAYS IN ADVANCE!!! They called me TODAY, 3 DAYS AFTER the funeral to inform me that the florist couldn't deliver the flowers!!! They had my cell phone # and office phone # and didn't bother to call me to let me know until 3 days after the funeral. (They say the florist had a personal emergency. I really don't care about that nor do I believe it after reading other reviews.) I cannot explain how infuriated I am. After I demanded an email sent immediately to me confirming my refund, a representative from the company had the nerve to call and offer me 50% off the order. I asked her if that’s why she called me and then told her absolutely not. There is no way I would ever do business with them ever, even if it was free. I'll deal with local florists only from now on. What a horrible lesson to learn.

Doing a search for local florists and same day delivery turns up "fromyouflowers" website. This is not suitable for sending to a patient in a hospital. The flowers appear to be shipped in a box without water from outside the country. The flowers are delivered to the hospital's kitchen or receiving area not the patient's room. It is shipped in a box that is difficult to open and the flowers need to be revived and assembled by the recipient. This would not be a problem if the website made that clear.

My husband ordered flowers to be delivered to my work. He ordered them online at 8:30am and was promised that they would arrive at 1pm. No flowers, called, no flowers at 2pm. Called, promised in transit now no later than 3pm. I waited an hour and a half in the lobby after work, no flowers. Went home. Called again. They said now in transit to home address go wait outside at apt office. Waited till 5. No flowers. Called, told us maybe as late as 9pm, but would give 20% discount, so deducted another $45 from our bank account. (Total of $110. and no flowers, but lots of lies about delivery truck currently being in transit). Took 4 days to get refund and still no flowers). What a great birthday. Emptying my bank account, causing transactions to bounce and no remorse from "From You Flowers" I sat at home for my birthday.