ConsumerAffairs Reviews

I submitted two complaints after trying to contact the manufacturer (Whirlpool) and you sat on them. Seems like you're not as advertised. One is waiting on Whirlpool for something and other is on hold.

I was having issues with an online company that had charged me for membership fees after I had cancelled the membership. The online company is sending me a refund. I'm very happy with the results and this forum gave me leverage.

Consumer Affairs works for PHH Mortgage because they put my review on hold because it doesn't meet their guidelines. **. I DON'T CARE. I AM 1000% TANKED over the mess my accounts is in. Consumer Affiairs only wants to pubish the 5 star reviews. PHH Mortgage is the scum of the earth and the public needs to know the crap they pull against mortgage holders and they need to be investigated and shut down.

I had an issue with a home warranty company, which will remain nameless, and after posting a review with ConsumerAffairs I got somebody's attention and the issue was resolved. Thank you ConsumerAffairs for your help, you made my day.

MY experience with ConsumerAffairs is that they "THINK" before they "ACT! It is thru dedicated honest research from quality, dependable consumer's actual trial and error research, use and review of any product/service or entity that Consumer Affairs reaches out to "ALL" possible resources prior to deciding if a rating is warranted by: (Consumer Affairs)!!! Alton **

I went online to Consumer Affairs to file a complaint against a company. Within 48 hours the company had reached out to me and wanted facts to rectify my issue with them. The company ended up taking full responsibility of the issue, I feel that with Consumer Affairs the company was in touch faster, and I received a better solution than talking to a representative. Thank You Consumer Affairs for being there.

Due to notifying Consumer Affairs my complaint was resolved in less than 24 hours. I was contacted by the company I issued the complaint the day after I submitted my review through consumer affairs and received a email from them stating it was resolved.

I was called by Consumer Affairs, unsolicited. They said I could edit my review before it was published. Instead they published it verbatim and gave me NO chance to edit it. My issue with the company I was complaining about was later resolved and I wanted to reflect that in a better comment but Consumer Affairs does not allow you to edit your own review.

I tried to teach my daughter that if you have the time to complain - you have the time to praise. :) I just found ConsumerAffairs a week or so ago and have used it twice now. Wonderful, user-friendly site with no problems encountered. Reviews have initiated quick response from company with which I've had a problem. Definitely a site worth using and recommending. :)

Companies notice reviews on ConsumerAffairs. I spent hours on the telephone trying to get the matter resolved directly with the company. As soon as I wrote a review about the company on ConsumerAffairs, I was contacted by the company and the matter was resolved to my satisfaction within 2 days.

I appreciate that consumers have a place to go just to voice an opinion by placing a review for experiences with companies. I believe that this is an excellent way for people to share each other's experiences, positive and negative: and I believe every consumer should consider taking advantage of being able to do this. Thank you to ConsumerAffairs for these opportunities. They are appreciated very much especially from consumers like me.

I wrote a review and had a response from the company in a matter of hours. They did not call like they said they would, but they did provide an avenue of communication. Thank You ConsumerAffairs for providing that avenue! I have claimed my situation resolved, at least for now. I believe the C.A. review held enough weight, the company listened. Thank You.

ConsumerAffairs Really Makes A Difference! I have written a few reviews on ConsumerAffairs.com and it has always been very helpful. I have resolved many of the issues and am very thankful. The site is easy to navigate and very user-friendly. I will definitely keep writing if needed and I recommend everyone do the same.

I HAVE WRITEN MANY REVIEWS IN THE PAST LONG AGO. I checked all my past reviews and see all of those review statuses are WAITING. I do not get any reason whatsoever why those are not posted. All my reviews are not posted. WHY?

ConsumerAffairs provided me the opportunity to resolve my conflict with hotel. Very unprecedented time with the current epidemic, CA gave platform for discussion with merchant, resulting in satisfaction. I wish all good luck and good health!

"ConsumerAffairs" holds itself out as a "Consumer News" resource "For life’s important purchases." They say, "Our experts can help you find the best products and services across 3,000 brands and companies." But, they suppress bad reviews about their "authorized partners." When the reviews of the "authorized partners" (DexYP) are negative, they say this: "Our moderation team has determined this review does not meet our guidelines for publishing." This is illegal for many reasons. It violates the Sherman Anti-Trust Act. It is false advertising. It violates the alter-ego laws of dozens of states. It is interstate fraud. If you are the person tasked with deleting this post, Baumgartner Law has already saved it, we will be deposing you, we will get ever other deleted post, and we will represent you free of charge against Consumer Affairs and DexYP. Whistleblower statutes protect you. 720-626-9418. Ask for Birk.

Good information on website but unable to print as needed. No help from CONTACT. Will not recommend Consumer Affairs as a good source of information til website problems are cleared up. Please make this process easier and useful.

Thanks to Consumer Affairs getting on it in a rapid manner, my issue with my timeshare company. It has been resolved. Full refunds are coming for my trading credits and exchange fees. I am really happy with the results.

Here is yet another company who wants your personal information for no apparent reason and then makes it nearly impossible for you to delete it if you change your mind or find out how many places have your personal information! This company unfairly keeps your personal information and sets you up for greater risk of ID theft.

Staff stayed on top of everything and fixed the mistakes I made. Everyone I dealt with was polite, always knew what to do next and very professional. They really kept in touch so I was able to correct my initial review. Very well organized site and fairly easy to navigate compared to some others.

You can't find Cricket Wireless? I find that impossible since I just read reviews on them! Cricket Wireless sucks and evidently so do you! I pay Cricket for unlimited data and text yet at the last week of the month they start cutting my internet and giving data warnings!

If it were not for Consumer Affairs, I would not have had a resolution with AHS regarding my washing machine. I am happy with the result that finally happened even though I have not received my check so that I can get my washer as of yet.

Consumer Affairs provided a venue for me to get my complaint out there to be heard and responded to. My complaint did elicit a positive response and I am grateful that your platform provided a way to make things right. Thank You.

I posted a review titled "unreliable and dishonest" yesterday based on my recent experience with the Bouqs Company. But it is NOT shown when someone searches for the Bouqs Company at ConsumerAffairs.com. It does show other 5 star reviews up to Feb 21. Does my review at ConsumerAffairs requires permission or screening from Bouqs? If so, my review would not be viewed by other consumers who do their research with consumeraffairs? Thanks.

This site is great! I had an issue with a company and got the run-around with company. I left a (truthful) review on Consumer Affairs and the company contacted me very promptly with a representative that was very helpful and same representative worked with me until my issue was resolved. I updated my review from initial 1 star rating to the full 5 stars after my experience with the rep that consumer affairs was able to have contact me. I would recommend anyone else getting lost in the cracks of a large Corp CSR to try using this site to get their attention and hopefully a resolution to their issue. Thanks Consumer Affairs!

You folks are amazing! After trying unsuccessfully for three months to receive a refund from McAfee for a product I did not order, I posted a complaint on your site this morning. They must monitor your site, because this afternoon I received a phone call from them promising me a full refund. Thank you so much!

Due to this site my voice was heard by the company that didn't listen before. I think is a very good website, fair in helping people like me to have their voice heard. Maybe needs more channels open towards the customers into the fields that have the most complains on this site. Very many thanks from me for the help provided.

When searching AKC Breeders there is often no name or no last name of the breeder, no kennel name etc. How are these reviews supposed to be useful? If readers are relying on Consumer Affairs to provide useful info so we can avoid bad AKC breeders then Consumer Affairs should name breeders and kennels.

I'm not going to go into detail about the issue itself, but what I will say is how posting that complaint with Consumer Affairs affected that issue. Within a couple of hours of posting a detailed complaint, I received phone calls and an email from a company representative. The issue was immediate addressed and resolved. I have never posted a complaint that was resolved so speedily as it was resolved filing on Consumer Affairs.

I registered with an email but review didn't show up. I had a 10 email correspondence with a rep (Stacy **) from Consumeraffairs.com and she did not answer any of my questions. Still can't access my first review and she still has not helped me.

I’m beyond grateful that this forum is available for consumers to get situations solved and in a timely manner. I was a prepaid a RushCard user lost my card and paid $30 expedited shipping! Well never got my card and they had to start an investigation and every time I called I got the run around telling me to wait it was being taken care of but no way to take out my money without the card is what I was told several times! I was so stressed because I had direct deposit and needed to pay bills I was about two have a second deposit without being able to get a $1. Well I left a review here and I immediately got a resolution in less than 24 hours!

I couldn't resolve my house issues with my builder after several months of struggling. The only thing I could do was to write a review about the builder on ConsumerAffairs. Within two days, the builder responded and offered to fix my house issues. In a week, my house issues were fixed. Thank you so much for creating this channel serving all and often time powerless customers and I was lucky to find this site. I will definitely spread my experience with ConsumerAffairs with all of my friends and family.

I am very happy with Consumer Affairs. They were very helpful in resolving my case. I was able to get a full refund. If I ever need help again, I know where to come. Please continue your good work for the consumers. Thank you.

Failure to release my last 2 reviews. What? Both my reviews were accurate without exaggerations. You chose to not allow either to be printed so people can tell how bad Mediacom is. I am a 70 year old, retired, independent businessman of high reputation in town. I tell it like it is. The service I received was so bad, there was really no need to exaggerate. Thanks a lot for your unfair acts on my behalf.

I have had nothing but good experiences with CA. It seems like when a report has been brought to their attention, businesses take notice. Response time is quick and the results are quick. I still have one or two hanging out there that seem to be a little slow in responding, but I am sure it will all work out. Thank you!

They did wonderful job of showing my displeasure and presenting me with a forum to share my experience. I do wish they would allow my response to original company as not only did the company not address me by correct name but never acknowledged they were at fault.

I found inaccurate and misleading reporting on this site and now I do not trust any information or reporting I receive from consumer affairs.com. They represent themselves as an honest reporter of information and the news but they are not. For example,on a recent story about moving in and out of states, they misrepresented the most moved out of state. It was actually California but they did not report this. I only found this out by going to the original report they were telling about. I am trying to unsubscribe from this unreliable site. I recommend that you also unsubscribe from this unreliable and untrustworthy source of misinformation.

Once I asked for help through CA, I received very quick contact from the company I was having issues with. Because of the information I was able to get from CA, my issue was resolved within 24hr. GREAT JOB CONSUMER AFFAIRS!!

Consumer Affairs worked as a great forum to get my issue resolved with a local tire distributor. Received great results with the help of ConsumerAffairs. I would highly recommend. Action on both consumer affairs and company's part was very responsive.

Unfortunately I had a poor experience with a Hotel chain, they were unresponsive and difficult when I was able to get a hold of anyone. A poor review on Consumer Affairs sure got their attention! Although their response was still slow, they were sure to resolve our issue.

Dispute of double charge of billing. Express Script said no. Thank you Consumer Affairs for getting the attention from Express Scripts to get the issue resolved quickly. We did have to fight with ES to get our funds returned. Consumer Affairs caught the attention of Express Scripts to resolved the issue. When a company withdraws funds from customer without the permission when there is a problem. Again Thank you Consumer Affairs for your integrity.

I would recommend using Consumer Affairs as a platform to air a grievance re a kitchen appliance. The insurance company contacted me immediately and we resolved the issue quickly. Without using consumer affairs I would probably not have had this positive outcome, so thank you.

Quick response on my issue. Richard was straightforward with the issue and his honesty made me feel really better. My issue was resolved and that was mattered. Thanks for everything. Happy New Year.

This business is bombarding my email with advertisements I didn’t ask for. They implied that they were with Sherpa Transport, but no. They have nothing to do with anything about shipping. Now I get advertisements about moving companies, warranties on my car. I don’t need that.

I had written a review previously and given a star of 1. I was upset because NS requires you to pay a 125 cancellation fee if you don’t get a 2nd month’s order. While I found several food items tasteless, some were pretty good. I just couldn’t continually pay what the plan cost. When I called customer service to cancel, I was not treated with respect nor did she try to help me. This played into my response. Consumer Affairs reached out to me on 12-28-2019 and was very kind. She helped resolve my problem. If you have problems with customer service you can bet consumer affairs will follow up with you. I appreciate knowing NS has this available to their customers. Thank you!

Thank you for allowing me to share my experience with other consumers. It is important to share feedback about our customer experiences, especially if they are horrible. Professionalism and courtesy must be shown to the customer. When a business or a seller uses bullying tactics and intimidation, that business must be reported. Thank you Consumer Affairs.

I am thrilled with Consumer Affairs. I had been trying to get my issue taken care of for a few weeks and thanks to Consumer Affairs, my problem was solved in a day! I will definitely use them in the future for reviews!

I came here reviewing the World Education Service. Why do you want to collect and store all my personal data? I still tolerated it, but why my phone number should be a mandatory field? That was when I hard aborted. A survey for any agency should not be used as a cover for collecting phone numbers for marketing purposes. This is a very unethical practice.

This site is supposed to allow you to voice a "LEGITIMATE" review of a company based on your personal experience BUT.... this awful site has made it their personal goal to put reviews on hold that don't fit their agenda! Find another site that actually cares to post reviews that help protect other consumers! #ConsumerAffairsSucks

I never imagined the power of a review on ConsumerAffairs.com to completely reverse a bad home warranty experience. But what I have worked on for months was resolved in a day through this incredible tool!

I am always impressed by this site and its help towards keeping companies honest. I use this site every time I am in need of information from actual customers and not just company fluff. Even though I have only made two reviews, with one successfully resolved; I feel this is the best place for consumers to assist each other in resolving matters that seem to be unresolvable with the companies themselves. One voice can be heard, as this site has shown over the years; and use of this site will help us all keep these companies honest. In a world where our money is desire but not always respected.

I struggled to get action from a company until I stumbled upon this website while trying to find out how to file a formal complaint with the company. I saw that they had been responding to other reviews and figured it can't hurt to try. Within a week a problem that I could not resolve over the phone was resolved. If I run into another issue with a vendor I will more than likely try to use this outlet if I am not getting anywhere than go through something like the BBB.

After writing a review on the Consumer Affairs website I got an immediate response from the company I was reviewing. Thanks to Consumer Affairs the issue was resolved with the company and I am now a happy consumer of said company again. Thank you Consumer Affairs! You rock!

After posting numerous reviews on consumeraffairs.com over several years only a couple have posted. Most just say on hold pending more reviews to publish page. How long do you have to wait to post a review? Maybe no one else is posting because they don't see a place for it to post their experience. And why is it if a review is denied consumeraffairs.com doesn't notify you or tell you why it's denied. Personally I believe the company is bias in what it allows to be posted or shown. But this is my last review.

Consumer Affairs offered to help find car warranties. After filling out, and submitting the forms, it said I was matched with warranties, then asked for my contact information. I'm not looking to be inundated with phone calls, and emails. I expected to have a few matches, that I could review, then make a decision. I deleted my request.

This review site is great! It was easy to create an account and post a reply after my review was responded to. The company that I posted an unfavorable review about contacted me immediately and my issue was resolved. Thank you ConsumerAffairs.com!!!

I tried working directly with Century Link to get a service added to my landline. Both Century Link agents I spoke with said I would have to upgrade my service and pay significantly more money per month. So that's when I complained on Consumer Affairs. A Century Link agent got in touch with me and worked to resolve my complaint, so I was able to add the service and just pay the added cost of the service without having to upgrade my landline basic plan. It's working and I'm happy and appreciate Century Link working with me. I really appreciate the fact that I could only get the desired result by working with Consumer Affairs first!

Wrote a comment about a Travel Agency while ago, never thought will have any effect. To my Awe & shock, after my review comments in ConsumerAffairs, got a call from the Travel Agency's Customer Service Dept. & resolved my issue. Highly recommended & trusted company. Happy holidays.

If you're having a problem with a company and you put a complaint on this website it sure gets their attention. In my case the company I was having a problem with responded to the complaint very quickly. It didn’t take them long to fix the problem, for now anyway. Only time will tell if it was a permanent fix..

I Commend this agency for a very positive result to my issues, by providing a platform for complaints against corporations trying to fraud individuals who may not have a voice otherwise. I am retired and found myself being taken advantage of by a large financial organization. Thanks to Consumer Affairs I can live retirement without financial stress.

A review company that gets the job done!!!! This platform was essential in resolving my issues with a company. I will be recommending this platform to everyone I know who doesn't know where to turn. I am truly grateful that this space exists to give the consumer a voice.

Got quick response from the company I was reviewing. This site helps call out businesses that do bad work. The reviews on other products also is very helpful. Glad I found this site. I will use it often in the future.

I wanted to thank ConsumerAffairs for being an avenue to help find an answer when all other avenues seem to be exhausted. Outstanding customer service when I reached out with a question. Within a few short hours I received an answer to my question.

I never write reviews even though I read all I can before I pick up a new service or product. I had such a bad experience with a service that I HAD to write to warn others. Within a day, the company had 2 separate reps call us. They dealt with the issue and were able to come to a resolution we were both ok with. We had already sent a dozen emails and called several times with no help in sight. I was honestly looking for a place to vent but this was a place that even the company we were having issues with was looking at! Our company called US!!! I will look to post more reviews because it really does help. The good and the bad!!! I am still really amazed that the company was on here looking. ConsumerAffairs.com is a great thing!!!!

Recently I posted reviews for two companies I had issues with Republic Services and Mediacom cable, right away I noticed my reviews on hold for days, then after many inquiries I was told they may post soon, depending on moderators opinion, then Stacy tells me not to talk bad about employees in my reviews! What is she talking about? Half of my complaints are out of control employees calling me P. O. S. And trash! Anyways they finally post and then right away both my reviews say resolution pending! That's such a lie! Nobody from either company ever contacted me to resolve anything! So today Nov. 15 I sent 4 messages to your co. For response, and was ignored all day.. Seem to me Consumer Affairs is working for their own interests and not for me the consumer..

Could not have been more satisfied without your help. I was getting nowhere with customer service at LG. I guess they respond better to you. All they did was dismiss me. I refused to give up and finally received a proper offer.

My previous dealings with ConsumerAffairs have oftentimes provided me with good and viable solutions to difficulties with merchants/vendors. I am very grateful for their professionalism, assistance and guidance.

I posted a experience about an issue with my bed. In a few days I was contacted by a manager, not a rep, and things got handled as they should! Thanks ConsumerAffairs and thank you Sleep Number for addressing my issues. Very happy????

MyLife. My experience jives with all but the first three on your website. I have to question the veracity of CONSUMER AFFAIRS site, with three reviews that are 5 star and ALL the rest are saying ZERO stars, how did the first three get verified as authentic reviews? Everywhere you do business it's "Let the Buyer Beware!"

Thank you so much, Consumer Affairs, for your invaluable assistance helping me come to a resolution with American Home Shield! You helped me to be fully reimbursed, and resolve my issue! Could not have done this on my own.

Consumer Affairs has completely changed its offerings. It has gone from a reliable, informative and credible source of information on a wide range of products. Access was easy. Just select the product you need information on and you would get a rating to guide you on reliability, pricing, ease of use, etc. Now, the interface is 'jazzed up', confusing and not user friendly. But what is most disconcerting is that it is now an 'infomercial' for Amazon. The products are not rated in a credible fashion; the offerings are 'sponsored'; the search for product reviews generate forms to fill out with personal address, e-mail address and guess what? You will be flooded with ads for the products you dared to seek information on. Sorry. You've destroyed a brand name by getting caught up in the Amazon frenzy. I'm out of here.

ConsumerAffairs seems to be a go-to site for airing complaints, as companies read and respond to this public display of issues. I appreciate the forum, enabling an elevated profile and better attention to get problems resolved.

ConsumerAffairs will post your review, sure. They give your review to the company and the company always responds, "Thank you for letting us know. We will contact you by email and work this out." The company responds by email by saying, "Too bad, so sad but look in your contract because we don’t cover or supply you with an exact match to your broken product" as I have discovered with American Home Shield. ConsumerAffairs won’t let you post the email response that you get. I have discovered that ConsumerAffairs gets paid by some of the companies that are reviewed to be image control. They are and have been sued And are still in suits for stacking the review deck against those that won’t pay for protection, so to speak. See this article **.

Resolved complaint with 1-800-Pack-Rat. I was extremely pleased with the quick response to my review that Consumer Affairs was able to attain. The company responded to their email regarding my experience and communication throughout the process was quick and easy. My complaint was resolved. Thank you.

I reviewed a service my family used and relayed an negative experience. Within one business day the CA reached out along with the original service provider to get a resolution squared away. This was an amazing service and they were able to get us back whole after the negative experience.

I didn’t expect any result from my review, rather I was just getting my complaint aired, and hopefully helping others obtain a realistic expectation of what to expect from a Nutrisystem purchase. But I was contacted by the vendor and received a partial refund. A pleasant surprise! Thanks!

I initially submitted a review concerning my LG refrigerator that quit working. LG contacted me and after a few weeks the refrigerator was repaired and I was reimbursed by LG for my loss of food. I am very happy I was able to communicate to LG via ConsumerAffairs.

I was very impressed the effectiveness of this site. Within a few hours I got a response from the company that I had a problem with. This site keep me informed as to when the company responded to messages that I sent them. I'm very happy to leave a 5 star review!

I appreciate how fast my concerns reached the company in question. By the next day, I received a response from the company. I appreciate how quick they jumped into action to get my concerns addressed. Thank you very much!!

Great service to know about, providing a forum for the "little guy" to be heard. The site was easy to navigate--even for a semiliterate computer guy like myself. Don't go away! America needs you! Okay, fine!

I been on your home page for an hour to view my complaint company response to my complaint. It is impossible to view it after I followed all your directions few times and why does it say can't view the response when I click on email to view the response.

Why was I limited to 199 characters, yet I see reviews that are longer/with more characters. I tried writing my experience and had to shorten it; however for this review it is stating I need more than 199 characters.

ConsumerAffairs lets you vent appropriately about the products and services you have experiences with. Moreover, the companies pay close attention to reviews on this site and follow up very quickly. I believe that my review on this site, in conjunction with several phone calls to LG, ultimately resolved my issue. Thank you ConsumerAffairs for helping whenever possible.

I highly recommend ConsumerAffairs, they carried out my complaint and connected me to the company's representatives who now responded better through the consumer affairs website. Good job and thank you.

I found Consumer affairs to be a great outlet for reviews and a great place to check reviews prior to buying certain items. Thank you for your prompt attention. It was nice knowing that someone would publish the truth so other can be aware of what is going on with a company.

I recently had a problem with my trash service to remove their receptacles after I cancelled service. Called their customer service department with no success. After I posted on ConsumerAffairs, the next day I was contacted by the trash service and one day later they removed my receptacles. Thank you ConsumerAffairs.

I had ordered flowers from an online flower company to be delivered and the arrangement looked nothing like the one I had ordered when it was initially delivered. ConsumerAffairs got in touch with the flower company and the flower company delivered a new arrangement that was beautiful. Thank you Consumer Affairs for your assistance!!

I am so happy with my experience on ConsumerAffairs. The company I reviewed was in contact with me on the same day I posted the review. They were able to resolve my issue and provide me with better customer service than I had previously experienced. I will tell everyone about this website.

I didn't expect someone to reach out to me less than 24 hours after I posted a review. I am very grateful and impressed at how quickly my issue was resolved. I was determined to never buy from X company again, but Richard at Consumer Affairs convinced me otherwise. He was very fair, informative, and kind. Thank you so much!

The manager called me promptly very nice and courteous. Resolved my issue in a timely manner. Wish everyone was like that. Thank you for your help on this matter. It has been a very difficult time with my dad passing.

I very rarely write a review of my experiences with any product or service. That being said, this is a review of a venue that provides consumers an opportunity to speak of their experiences and to hear back from the vendor. Every sheet of paper has two sides. Unlike many other review sites where you read just the review (some of which may have ulterior motives and be fake), ConsumerAffairs provides an objective and honest means for back-and-forth dialogue between vendor and customer. ConsumerAffairs website provides both of them with the means to present his/her own side of the story. The reader of a ConsumerAffairs' review and follow-ups can decide which side of the piece of paper to have most faith in. Good decisions are most often made based on good information. It's on the consumer these days to define what is 'good'. Many thanks to the team at ConsumerAffairs for providing such service to the community.

If the reviews are not getting printed, what help, if any, are you serving? You can cancel my account, I'll write to someone else that is not afraid to publish what is written. Cancel cancel, cancel cancel.

I was not able to get my query resolved through company's website and was very challenging for me to get things resolved. The day I wrote my query immediately company responded within 24 hours and query got resolved. I would request everyone to post complaints or feedback in case company is not responding on this platform to get quick results.

I had tried every way without result in over a month. I posted on the ConsumerAffairs and within 3 days I get the refund for the unauthorized charges to my credit card. Thank you the Consumer Affairs.

Bringing forth to the ConsumerAffairs website an issue involving a business, I found the initial process convenient and easy to get the process underway. The business replied, to my surprise, and the communication by ConsumerAffairs was adequate. I wanted to post an update to the initial positing and was unable to find how this was to be done. Making an update, for me, was as important as the initial posting.

My experience with ConsumerAffairs was Outstanding. They help us in resolving the issue very quickly and amicably. Our communication was faster and smoother. Would highly recommend to my family and friends.

I had concerns about a service. These concerns were communicated to the service provider and the service provider contacted me to resolve the concerns. The concerns were resolved expeditiously by the service provider satisfactorily.

ConsumerAffairs helped me so much knowing that I am disabled. I really appreciate them helping me because RushCard didn't do a damn thing for me at all. RushCard is sorry ** hell that's all. That's all. I don't have anything else to say. Sorry. ConsumerAffairs came through a lot for me.

Buyer beware! A site that provides a generic response that does not even fit what was written causes concern. When consumers are just a number then the number needs to find a position or place where they are valued. What a complete waste of time and energy.

I highly recommend using this site. It is very easy to use and puts you in direct contact with the companies that you are reviewing. The design is intuitive and simple. I plan to use this site in the future.

ConsumerAffairs provides the forum and stands-up for those of us who need help when business doesn't. In our case, for businesses that have poor warranty and even worse customer satisfaction policies, ConsumerAffairs takes the public stance that helps represent the public's position so business do the right thing instead of hiding behind their own policies. Thank you ConsumerAffairs!!!

I Think this service is amazing. Companies stand up and listen to reviews on here. I wrote a review, complaining about a company's cancellation policy and fees. Within a day the company contacted me and offered to refund of my cancellation fee. They wouldn’t offer me the refund when I complained, but did when faced with a review. Thank you Consumer Affairs.

Thanks to ConsumerAffairs, I had an excellent platform to voice my concerns. Within a very short amount of time, Gary from the customer public relations of Slomin's contacted me and was able to resolve the issue. Highly recommend anyone with issues/concerns/complaints/compliments to contact ConsumerAffairs in order to reach a quick and smooth resolution. Thanks. Fabiola

I have written 2 reviews, one of RBC and one of Dell, and just noticed that my reviews remain in moderation forever, never being posted. There is no way to contact Consumer Affairs for help, and they do not provide an email address. It is a complete waste of time. I am guessing that they get kickbacks from companies and that is why they pick and choose what (fake) reviews they do post.

My review of LG was negative, and the company responses were unhelpful and slow as molasses, taking days to get a simple comment back. When I made another public comment about the ConsumerAffairs process not working and my two attempts to contact them per their "At ConsumerAffairs we love to hear from both consumers and brands. Please never hesitate to Contact Us." invitation, I received no responses. It's now been 10 days since my last private response to LG and they have not responded. I'm complaining that ConsumerAffairs is not working at least for me and I would hope to hear from them to respond to the problems. After all, that's their business. Let's see how serious and transparent they are about challenges to their BRAND, to get feedback themselves and improve. The two messages I left (to the founder and Media dept) were ignored. I had high hopes. It's not what is promised.

I feel like they give you a place to go and see what others say about services you might be thinking of using. I like the fact that they contact the company and you actually get to communicate with the company if you have a issue. I will be checking this site for any future services I might need to see what the people are saying about the company or products. Thank you ConsumerAffairs for everything!

I tried for two weeks to get the ISP provider (Suddenlink) to correct problems with my internet installation. The result of repeated long conversations on the phone sometimes several a day was at the end of the day, silence. Nothing was done or offered to remedy the situation. It was the same answer, "It must be your equipment" or "We will set up an appointment for a tech", no tech. A tech did show up and blamed, you got it, my modem/router which had been checked prior to his visit, end result tech charge of $64.50. I sent a review of the ISP to Consumer Affairs. The company (Suddenlink) responded to my review. Within six days of the review Suddenlink had corrected all the problems and without a single phone call. I thank Consumer Affairs for the ability to contact Suddenlink through these reviews and effect the answer to my concerns.

You pick and choose what reviews to publish. It seems when the review is bad you do not publish it. You work for companies too. Most of the reviews are on hold because they represent the truth about Choice Home Warranty. Nothing wrong with telling the truth.

Very effective website which is professional and very helpful for consumers. Highly recommend! I want to thank Consumer Affairs for helping me solve my problem. Their website is easy to use and they follow-up to keep you apprised of the progress of publication of complaint.

I joined to get independent reviews and news about products, what is happening in our country and what products are recalled. Lately you have become just another advertising magazine. I just read the article for elderly products - I did not need you to advertise buying on Amazon.

I had reviews posted but now they are removed. Maybe because I posted a negative review of BBB? The BBB does not post negative reviews of companies so as far as a source to rely on for checking on the credibility of a company or any company they are worthless. Example my review and another is the one that was just in the news where this contractor was sentenced to 47 years for scamming I believe 88 people and still had an excellent rating and not one posted negative review on BBB’s website.

After watching old Western Movies where merchants traveled from town to town, or city to city, selling defect or bad medical products or good products to consumers who, if their hard-earned money was scammed, could only gossip to others about it, to date "ConsumerAffairs" is a much needed and much appreciated business for helping people get their money back or spread the word against businesses or corporations you attempt to destroy the system of trust.

Once my issue was published by you Vivint stepped up their game and resolved this issue. I appreciate the forum you provide. It is refreshing to have an unbiased site available for product reviews, product information and customer feedback untainted by advertising dollars. Thank you.

ConsumerAffairs is outstanding. This site has been a huge help in resolving issues with companies that are too big to follow the rules, even if it is their rules. The reviews I have written so far have prompted company responses that do lead to resolution.

Thank you so much for contacting and helping me.

First let me say kudos to CONSUMERAFFAIRS for the almost immediate response to my issue. Once I posted here, Green Dot Bank contacted me and addressed my query. Although I am still without funds as I must wait for a replacement card, I am pleased to have been given a time frame in which I can hope to receive my card. Thanks again CONSUMERAFFAIRS, for this online service.

Why is the phone number listed on your website 1 866 773-0221 out of service! I am trying to find out why my reviews were not forwarded as you do not state a reason. The mortgage company I am having multiple issues with hides behind a call center that seems to have a terrible call center that cannot resolve issues. I need to know what you want so I can talk to someone at PHH Mortgage Services other than their call center to correct issues.

When I had a problem with an electric company and wrote a review via the CA website, it was immediately handled by the offending company to my amazement and delight. The CA website makes it easy to give a thumbs up (or down!) to service and product providers we all have issue with one time or another. I'd heartily recommend using the CA website - the value to me was enormous.

This had already gone through without my doing so. So I guess I did not need to verify

My first experience with them. They appear to be upfront and like accurate information from you, the consumer. Feel that they are helpful. I’m pleased. Strongly believe we need as much pro, or con on products from actual users. Good or bad it helps us, the consumer.

"Thank you for reaching out! We can understand your concern, however, under ConsumerAffairs Terms of Use, we are not obligated to remove reviews." This is unfair to the reviewer as well as the business. If a matter has been resolved amicably between the business and the customer, there should at least be an option to update/edit/append some text to the old reviews if not the ability to delete them. Also this 'term of use' should have been spelled out louder and more clearly such that users of this website don't ever miss it and know what they are getting into.

ConsumerAffairs helped me resolve an issue with a financial services company that was not responding to my inquiries about some legal paperwork. The other reviews about this company had me concerned. I thought I would post a review before having an attorney send a demand letter. The response was quick and their escalation manager addressed my concerns in a reasonable time frame. I am very grateful for ConsumerAffairs helping resolve my issue and saving me time, money and stress.

I highly recommend ConsumerAffairs to resolve issues. ConsumerAffairs was able to resolve my issue in under a week, they got me a full credit which I was not expecting, this was the first time I've used them and I will definitely use them for any issue in the upcoming future, thank you for all your help, 5 stars for sure...

ConsumerAffairs gets your complaints directly to the corporate office so that they can be handled in a timely and professional matter. My issues were resolved in two days after giving my review and the company was very happy to help, thanks consumer affairs, I will be using your services in the future and recommending them family and friends.

By posting my unhappiness with the TIVO product, the company contacted me and we resolved the dispute by releasing me from my contract two months early. I would definitely recommend ConsumerAffairs and would use it again. Thanks!!

I have written many complaints about companies via Consumer Affairs, they refuse to post several saying they are out of compliance with their 'guidelines'. I read and reread the 'guidelines', not one was out of compliance. It appears to me they are getting paid off to leave off bad reviews. I am 100% they won't post this review either.

Your rating for Certegy check verification service is wrong. Most ALL reviews are only 1 star..they are that bad..but your company shows they are 4+ stars. When you filter by stars there is only one 5 star review and if you read it, it's actually meant to be 1 star. If you filter for 3, 4 stars etc. no results found. Although your disbursement shows different and is completely wrong. This is misrepresenting a bad company and should be corrected. I hope this is not the case for other companies on your site. Thank you.

ConsumerAffairs is a great forum to learn about other's experiences with products or companies. My issue with a cell phone company was resolved within 2 days of my post. I had no resolution from the company until they read my post. Thank you.

Although I experienced great difficulty getting through to anyone by telephone after receiving my first unsolicited Consumer Affairs review via email after I posted my experience on the website they responded the next day to answer my question and resolve my issue. Overall the process served to improve my satisfaction from my service provider but I can now see value in the service they provide as well. They just need to learn to answer the phone when folks try to call. Thank you for your prompt response and resolution. Overall 4/5 stars.

After spending several hours on the phone trying to get a warranty honored, I posted a negative review of the company on ConsumerAffairs. Less than 36 hours later, the company called me to make it right. They cut me a check that more than covers the claim, and lets me get a new device with a new warranty so I won't have to deal with the same issue again. I'm very thankful to ConsumerAffairs for providing this platform and making this possible. I'm pleased to see that reviewers (like me) can't change their original review - this means companies can't buy off people to remove bad reviews. But we can post an update after a resolution, so readers know the whole story. I will be checking ConsumerAffairs for reviews in the future. Thanks!

I highly recommend using ConsumerAffairs to help you resolve any problem you may encounter with a company you conduct business or services with. ConsumerAffairs is a good way to deal with any potential problems you may have with a company, especially when you cannot reach customer services! Thanks, ConsumerAffairs!

My problem got resolved by posting on Consumer Affairs. I really only wanted to vent and warn other people with my experience, but I was contacted about my problem by the company I reviewed and my issue was resolved within 48 hrs. If I have anymore issues with a company or experience some above and beyond service I will be sure to post here.

Excellent service. Keep up the good work guys. Without you guys these companies will rip us off and not think twice. With you guys they don't even have to think. Lol awesome service! And I look forward to using this in the near future.

After I placed a review on ConsumerAffairs with a problem I was having right away the store that I was having problems from took charge and resolved my problem. Thanks to ConsumerAffairs. So thank you. You really came through for me!!

I was able to resolve my issue with TORO by finding a number to call Customer Relations since their Customer Service did not help. Kevin resolved the issue promptly. As far as ConsumerAffairs goes, it's very nice to have a place where you can gather resource and complete reviews. ConsumerAffairs is an A+ organization.

Updated on 06/25/2019: I appreciate your help, but it is obvious that American Home Shield is not concerned about their service and product, but concerned about the star rating. They did not resolve or respond to anything. I called their customer service number when I got a bill for cancelling my contract with them. It took 3 calls to finally talk with someone that was willing to help. Keep in mind that the initial service call was done by a company that diagnosed the AC unit needing a $600 part and 15 lbs of freon. I called another company for a second opinion and thank goodness I did. Thank you for your response.

Thank you to ConsumerAffairs for doing such a great service. I have tried other websites in the past regarding various companies and never got a response. By using your site I did get a response. It was one that I did not expect.

I'm happy with my interaction with ConsumerAffairs! Whenever I emailed a question, I got a response in minutes! When I had one of my issues resolved with a company, I was given options on adding that online. It was so ready to do online. Thanks for all you do!

ConsumerAffairs is great to look at because you can research whether something is good or bad and see how a problem was resolved by a company. Customer service is a must for me and how easy problems can be resolved is paramount. I will keep recommending ConsumerAffairs to people that want verified reviewers and verified buyer comments on products and companies. Thumbs up.

I have attempted to publish many reviews of companies, using Consumer Affairs, but they seem to place almost ALL OF MY REVIEWS ON HOLD, and claim they do not meet the requirements to publish.… This is frustrating beyond explanation, because this is supposed to be a site to help people post a review about other organizations, and they have soo many nit-picky little rules about what can and cannot be published, that it almost feels like you are not allowed to write anything at all, except for the company's name, or your review will be denied.

Your service said that you have no information on the Hyundai Accent. My first Accent was a 2010, which I purchased used in 2015. It was a really great car and the dealership service was very good also. I moved to Sun Valley Idaho 1 month after I purchased it. I moved back to California about 6 months ago and I went to a Hyundai dealership to see what a newer one would cost. I got a great deal on a 2018 with less than 20,000 miles and it was $12,000 out the door. I have had the best experience with the dealership and the reliability, service, cost of any of the cars I have had since I got a car in 1981 when I was 16. I’m just really surprised that you didn’t have any information on the Hyundai Accent model which has been a Hyundai model for more than 15 years.

I commented on an issue that I had and because of ConsumerAffairs online we were able to come to a settlement. I hope now that the other negative review about Wyndham will come to fruition. Also reading the other reviews is helpful and you know you’re not alone.

I like thanks ConsumerAffairs.com for the great job they do, reaching companies and consumers (solved). The reviews are getting to the people, who makes a difference, in the companies. Well organize system.

I had all but given up and recovering my money from a gift card and then I posted a review on ConsumerAffairs. It took some time, but Green Dot's corporate office finally got involved and the matter was resolved. This would not have happened without the assistance from ConsumerAffairs. Thank you kindly!

I am receiving tons of junk mail after providing my email address and posting a complaint about another company online. Beware if you value your privacy. 3 stars because I did hear back from the other company. We will see if the other company resolves my issue.

I purchased a product which was not as advertised. Despite months of complaints to this company, they offered me a $12 refund for a vase on a $100 purchase. A week after I filed a complaint with ConsumerAffairs, I received a full refund.

You pick and chose on what you want to post. My review on AT&T was accurate but you don't want it seen. I think you are being biased with you reporting. If is true then print it. I would be the one liable if it was not true not you. Sounds like you are calling me a liar.

I typed up a very time-consuming review and the "captcha" timed out, then when I went to submit the review and I had to redo the captcha, it brought me back to the beginning and the review was lost. Man, I wonder how many reviews have gone lost this way, I bet a lot!

I am pleased that this company exists. I have just started reviewing some of the companies that I believe deserve reviews, and this is the only company that lets me review an entire corporation, and not just a single location. There are many MANY large companies that get away with absolute atrocious behavior, and deserve to be called out on it. At the same time, I try and give credit to where credit is due, and being able to review an ENTIRE CORPORATION is absolutely invaluable to me. In this world where a corporation can buy their way out of a one star rating on every social media platform and review website, this site seems to take the bias out of the face of a company, and help represent the consumer and not the company.

My mortgage company which was in the wrong read my complaint on ConsumerAffairs and that led to a solution. I had not complained anywhere else, yet, but I was prepared to go to any length to get the company to fix my perfect credit. The mortgage company fixed the problem solely due to my ConsumerAffairs complaint. Thank you ConsumerAffairs.

I recently posted a negative review concerning a transaction with a discount airline ticketing firm. Within a couple of days the offending ticket agency contacted me and offered a mutually acceptable resolution to my complaint. Obviously reviews on your site not only help consumers make informed purchasing decisions but are also monitored by the reviewed vendors. My issue was satisfactorily resolved and I believe in no small part due to the public forum you provide.

I keep trying to post a comment on various ConsumerAffairs topics, but just can't do it. I've changed my password and still can't post. It should be easy like other sites where there's a icon that says "Post" not log in and can't!

I would like to thank Tina of ConsumerAffairs for helping me with my complaint with Nutrisystem. The Nutrisystem customer service representatives wouldn't take time to listen to my complaint. I talked to more than 1 customer service rep at Nutrisystem and felt ignored. Tina with ConsumerAffairs not only listened, but wanted to rectify the situation. I would've never issued a complaint if it was my error. Thank you Tina for all your help!!!

Your consumeraffairs.com website does NOT Work Anymore! I have been writing reviews on to your website for years and NOW when I am entering "What Company Are You Reviewing", I NOW get a message In red that states "Please select an item in the list". What the HELL is going on? Seriously speaking! The website has always worked but NOW I can no longer publish reviews on it anymore. I did call up your phone number at: 800-351-3140 and it was also disconnected. Are YOU not in business anymore or what? Please let me know. Thank you.

We review regularly online because reviews from consumers (we HOPE are real) determine so much of our own shopping. And it seems public comments are one effective tool to get companies to understand the effects of their policies. We especially appreciate that Consumer Affairs adds an additional element of trustworthiness by signaling "verified" reviews--those from shoppers/consumers who've uploaded documents to prove our business with establishments being reviewed.

When I wrote about confusion with the Nutrisystem plans (ala carte) I didn't even realize I had written a review to ConsumerAffairs, I thought I was emailing Nutrisystem directly, but as a result I got great immediate service from Nutrisystem. Due to the ConsumerAffairs review we were able to clear things up and move forward. I think this is a good tool for keeping things honest and clear. People need to know the good and the bad before they buy. Thanks and keep up the good work, everything turned out well.

I appreciate how quickly ConsumerAffairs posted my review and the quick way in which this was resolved. I felt like I had a voice and that someone listened and reacted to my problem. Since my review was not a positive one I was afraid that it wouldn't get posted but the process worked so well that I was able to come to a good resolution to my frustrations I was feeling with the other company.

ConsumerAffairs was very helpful in resolving my dispute with Choice Home Warranty. The dispute was resolved to my satisfaction. ConsumerAffairs was good at contacting the company, notifying me of the company’s response, and tracking it to resolution.

Because of this website I was able to resolve a very frustrating experience I had with a company I was dealing with. Through this service I was finally able to get a helpful response from customer service rep from that company. Thank you so much.

While signing up for an account with the ConsumerAffairs website, the "Phone Number" field is marked as optional. Once you have created an account, however, any attempt to update your profile information will mark this field as required - preventing you from updating any information without providing a phone number. They also require a ZIP code for an account - which should not be associated with a physical location, but with a person. This makes managing honest information difficult for any transient persons. (Note: My "of **" location is not correct for this reason).

I don't feel that our problem with a vendor would have been resolved if I had not registered a complaint on the ConsumerAffairs website. It was within two days that the company contacted me to work through the billing issues we had. I had tried myself to resolve this for a couple of months! Way to go ConsumerAffairs! Will use this site going forward before I engage in any business contracts.

I had an issue with Mutual of Omaha not refunding my money since November 2018. When I posted an online review with ConsumerAffairs within one month the matter became resolved. Thank you ConsumerAffairs.

When unauthorized transactions appeared on our Wal-Mart card we immediately filed a dispute and were told the transactions were valid since the PIN# was used. Our money was just GONE and we were devastated. After writing a review on ConsumerAffairs.com regarding the incident, a representative reached out to us the VERY SAME DAY! Encouraging and supportive, they helped up re-open the dispute and also got our card secured from this happening again! After being left feeling violated by both the fraud and Wal-Mart MoneyCard's response to it, we finally felt believed and hopeful. You can't know what that meant to us. And today, our money was actually refunded to us. I am so happy we found ConsumerAffairs!!

Was grateful that people really care what you say about them. ConsumerAffairs levels the playing field. Everything happened real fast to get issue resolved after a review was posted. I will be the first to contact ConsumerAffairs if I ever have a problem with corporate America again. Thank you. Sic 'em.

What an excellent bridge between consumer and business. The power of public awareness is loud and proud on this site. Extremely please with how quickly it produced results. I did not expect such a prompt response from the business owner/representatives.

I was having one home warranty issue lingering on from almost 2 months. After starting a service request with the home warranty, no progress was made for 2 months. Then I rated the home warranty company and submitted my review at ConsumerAffairs. In my case, after that review, I was contacted by a courteous staff of the home warranty company and the issue got resolved in the following 2-3 weeks.

They stayed with me until my problem was resolved. Ok with all respond from company. They would not have respond with me without them. Hope they will be able to help others with their problems also. All companies should hold to the customer is always right. I think they are getting away with that.

I was exploring ConsumerAffairs and I came to enjoy the reading content. Rating this website I give it three stars. I was very pleased with the organized resources they had available and the how to guide making it easier to explore and find what you're looking for. I do feel the pages were a bit overcrowded making it slightly difficult to focus on the the article I was reading. Besides that I enjoyed the content.

I wrote a neg review out of frustration for a long standing nondefrosting problem on my higher end LG refrigerator. I'm amazed that LG saw it, and reached out to me, arranging a free service call and is fixing the problem past the warranty period. Thanks ConsumerAffairs!

I have called and texted SPRINT too many times to recall regarding their breach of contract - all to no avail. I submitted an online review regarding Sprint... and lo and behold, I got a response from them almost immediately. A first for them trying to reach out. Hopefully, after being allowed to respond to them via private message thru ConsumerAffairs.com I will get resolution and the money owed to me from Sprint. Can’t thank ConsumerAffairs.com enough. I will recommend this site to friends and family if they have an equally frustrating experience, or want to give a company a rave review. I will also be checking this site prior to purchasing big ticket items too. Much appreciated having a site where I feel I am being heard as well as being given a platform to express my experiences.

Updated on 04/06/2019: No Confidence in Your Review System. 4/6/2019 Yes you did print my response about your lawsuit, but you did NOT post the update concerning HOW (I) resolved my issue. And truth stands for itself, You did not solve my issue, you just used my Post to insert Ads. Yes, I certify that this Post is based on my own experience. And I maintain a copy of everything I Post.

Consumer Affairs resolved my issue completely, which I'm very happy about.

Filed a complaint on ConsumerAffairs about 2 payments lost by CenturyLink. CenturyLink responded! Not going into all the details but my situation has been resolved satisfactorily. Just should not have taken 17 months and 5 phone calls.

We had a problem with an insurance company and they were unwilling to resolve it, despite more than one customer service person saying they would. Once I filed a complaint with ConsumerAffairs, the company immediately contacted me to resolve the issue and we did. The phone company that provided the insurance was equally disappointed, and they were very happy that it was taken care of as well. The cell phone company rep actually told me he was proud of me for finding ConsumerAffairs and working it out. Thank you, ConsumerAffairs. You really helped us when we felt we have no alternative left.

I wrote my first review ever about a transaction that didn't result in satisfaction on my part. The Head Office of the company involved evidently monitors such things and within a day had gotten in touch with my local franchise. They in turn called me and they're working to see what can best be done. I couldn't have expected a faster or better result. I hope to have the time to participate more often in the process.

I filed a complaint with ConsumerAffairs about an online company that I was having a problem with and within 24 hours I received a positive response from ConsumerAffairs. I would recommend ConsumerAffairs and will keep them in mind if I have any future situations. Thank you ConsumerAffairs.

I came onto the website of ConsumerAffairs completely frustrated after not getting any real response from the business with which I was dealing. Using the ConsumerAffairs website was effortless. Within days of my review, the business contacted me and we reached a quick and amicable resolution. My review on ConsumerAffairs clearly got their attention and was of great assistance.

I do not believe Avast would have provided me a refund of $69.99 for an order never placed without having ConsumerAffairs involved. Too easy to ignore an individual. Thanks ConsumerAffairs for lending a consumer some weight.

Just signed up for this site and already there's dark UX patterns. https://darkpatterns.org/. Here you can see tactics of shady companies to keep users from deleting accounts by making it unnecessarily difficult. This leads to being able to say, "We have X many users on our platform" but I guarantee you a large portion of that is just folks who can't seem to find the delete button. I signed up to post a simple review but upon seeing the account page with no delete option, I knew I did not want to do any business with this type of company. Delete my account. Delete my data. Now. The fact that it's almost quicker to do this through your review process than your customer service line says all I need to know about the company.

I had a very disagreeable issue with another company. Never got a satisfying response. Got 3 rounds of the go around. Posted here and within days found a way to resolve my issue! Thank you so much ConsumerAffairs!!

With me writing in to ConsumerAffairs, the matter taken care of right away. Thank you, for the fast response, I got my money back in my account. I can't believe that a company can take your money right away but to refund the money it takes 12 working days to Refund you back. Not fair.

ConsumerAffairs censor too much to have much published. No need to try to inform public on a company Spirit airlines that is using bad business practices. I will find an another means to inform the public, since most things are censored. Thank you for time. Brad.

ConsumerAffairs was great, they work fast and my review was resolved in no time. Will use them again to check products before I buy or with a problem. Would recommend this company to anyone before you buy.

I was frustrated with my experience with a company, and took the opportunity to review it here, to at least shout my frustration with the bad behavior of the company *somewhere*. I was surprised to find that the company actually took the complaint seriously, showing that they care about the public image of reviews on this site! Now, unfortunately, the company overall did not behave well, even after getting in touch with me as a direct result of this review. But I got *more* and *better* response than I had been getting, as a direct result of posting here. I intend to become more active here as a result, because it seems at least like this site really is for "consumer affairs", and there's precious little of that elsewhere, it feels like.

It works. I am so delighted that I was able to have my issue with Vonage resolved using your website. Vonage actually credited my account using this website where their telephone customer service would not.

Good result from online review. After posting a negative review of a company based on my experience, the company I reviewed swiftly responded, assigned several representatives, who stayed on top of my issue and eventually resolved it to my satisfaction.

I posted about a company I had issues with, and thanks to ConsumerAffairs it was resolved. I appreciate the hard work ConsumerAffairs does. Thank you so much for helping in this matter. I will continue to use ConsumerAffairs.

I am trying to delete my account with ConsumerAffairs.com. I called the contact number but the only option was to leave a message. No callbacks. There is no place on the site that an account can be deleted.

I have never used any complaint site before and used ConsumerAffairs as my first. I am very pleased with the response time and the opportunity to complain about a product or company and also have the opportunity to rewrite a resolution whether positive or negative. Thank you ConsumerAffairs.

Excellent website for resolving our concerns regarding a trip refund of nearly $15,000.00. Our direct communication with the company left us frustrated at best and quite honestly - a bit angry. This venue allowed for open dialogue which the company clearly recognized and ultimately responded to.