ConsumerAffairs.com

Due to this site my voice was heard by the company that didn't listen before. I think is a very good website, fair in helping people like me to have their voice heard. Maybe needs more channels open towards the customers into the fields that have the most complains on this site. Very many thanks from me for the help provided.

I tried working directly with Century Link to get a service added to my landline. Both Century Link agents I spoke with said I would have to upgrade my service and pay significantly more money per month. So that's when I complained on Consumer Affairs. A Century Link agent got in touch with me and worked to resolve my complaint, so I was able to add the service and just pay the added cost of the service without having to upgrade my landline basic plan. It's working and I'm happy and appreciate Century Link working with me. I really appreciate the fact that I could only get the desired result by working with Consumer Affairs first!

Got quick response from the company I was reviewing. This site helps call out businesses that do bad work. The reviews on other products also is very helpful. Glad I found this site. I will use it often in the future.

I never write reviews even though I read all I can before I pick up a new service or product. I had such a bad experience with a service that I HAD to write to warn others. Within a day, the company had 2 separate reps call us. They dealt with the issue and were able to come to a resolution we were both ok with. We had already sent a dozen emails and called several times with no help in sight. I was honestly looking for a place to vent but this was a place that even the company we were having issues with was looking at! Our company called US!!! I will look to post more reviews because it really does help. The good and the bad!!! I am still really amazed that the company was on here looking. ConsumerAffairs.com is a great thing!!!!

I tried for two weeks to get the ISP provider (Suddenlink) to correct problems with my internet installation. The result of repeated long conversations on the phone sometimes several a day was at the end of the day, silence. Nothing was done or offered to remedy the situation. It was the same answer, "It must be your equipment" or "We will set up an appointment for a tech", no tech. A tech did show up and blamed, you got it, my modem/router which had been checked prior to his visit, end result tech charge of $64.50. I sent a review of the ISP to Consumer Affairs. The company (Suddenlink) responded to my review. Within six days of the review Suddenlink had corrected all the problems and without a single phone call. I thank Consumer Affairs for the ability to contact Suddenlink through these reviews and effect the answer to my concerns.

This site is great! I had an issue with a company and got the run-around with company. I left a (truthful) review on Consumer Affairs and the company contacted me very promptly with a representative that was very helpful and same representative worked with me until my issue was resolved. I updated my review from initial 1 star rating to the full 5 stars after my experience with the rep that consumer affairs was able to have contact me. I would recommend anyone else getting lost in the cracks of a large Corp CSR to try using this site to get their attention and hopefully a resolution to their issue. Thanks Consumer Affairs!

You folks are amazing! After trying unsuccessfully for three months to receive a refund from McAfee for a product I did not order, I posted a complaint on your site this morning. They must monitor your site, because this afternoon I received a phone call from them promising me a full refund. Thank you so much!

When searching AKC Breeders there is often no name or no last name of the breeder, no kennel name etc. How are these reviews supposed to be useful? If readers are relying on Consumer Affairs to provide useful info so we can avoid bad AKC breeders then Consumer Affairs should name breeders and kennels.

I'm not going to go into detail about the issue itself, but what I will say is how posting that complaint with Consumer Affairs affected that issue. Within a couple of hours of posting a detailed complaint, I received phone calls and an email from a company representative. The issue was immediate addressed and resolved. I have never posted a complaint that was resolved so speedily as it was resolved filing on Consumer Affairs.

I registered with an email but review didn't show up. I had a 10 email correspondence with a rep (Stacy **) from Consumeraffairs.com and she did not answer any of my questions. Still can't access my first review and she still has not helped me.