ConsumerAffairs.com

I had a recent experience with my homeowners warranty service which left me appalled at the level of service they provided on a claim I filed. The technician destroyed a wire to an outlet, left it unrepaired, then stated the wire was not secured to the home, when in essence he'd pulled it and disconnected from the home and couldn't reach the wire which was located in an exterior brick column. I filed a complaint. They followed up, provided a case manager who simply didn't follow up with me. I was with this warranty service for at least 7 years and a few other gotcha instances which left me a bit dissatisfied. I decided to make change and was recommended First American Home Warranty which I feel has a more robust and comprehensive service plan for our home. Thank you for recommending them. Glad we switched from Choice Home Warranty!

I had no idea how much information was missing from my settings. Hopefully this will make ads more relevant and meaningful. Overall experience was positive. The cookie setting are very easy to understand and the disclosures very easy to find. I did have a few problems with initial site navigation but the ease of use more than made up for it. I was able to easily make a decision on how I would like my ad experience presented to me.

I searched online for how to report a negative experience with Frontier Communications as they expand into the Santa Barbara market. And it's really with their choice of contractors running around with Frontier magnetic signs on their trucks. And I google-stumble on ConsumerAffairs.com, and see that, yes, people write reviews of Frontier here. And I see that Frontier does respond though most of what I see is "go contact our facebook team" which doesn't seem all that helpful. Still, it seems the most promising site. So I write my review. And Frontier responds very quickly. Within hours. Asks me to contact facebook social media. This still seems like PR control but there is human here who honestly seems to want to help. OK. I'll do it.

I was scammed out of over $100 by Rocket Mortgage. They lied to me to get my money. Because of my review on Consumer Affairs they gave my money back. If not for Consumer Affairs I would have lost possibly up to $500 which is what rocket mortgage took from me.

I seldom write bad reviews as I prefer writing good ones. But when I have a truly bad experience, I sometimes will let it be known. In this case, it was what could be called a particularly bad review. I received a response from the company almost immediately, and ended up speaking with 3 customer service people, one of whom followed up twice to ensure things were working smoothly. Unfortunately they were not. Shortly thereafter I received a phone call from a technical service person. We thought we had solved the issues, but unfortunately that did not turn out to be the case. He also followed up with me the day after we had spoken. Now that's what I would call not only good service, but exceptional service, especially in this day and age. It's just too bad the problems were unable to be fixed. The company certainly did try.

This is a review of ConsumerAffairs.com itself. I was looking at reviews of Travel Guard. Almost all were one star and negative reviews. I had scrolled through all 18 pages. Only a few were 3 and 5 star. But the summary of reviews by number of stars (the bar graph) showed many reviews with 3, 4, and 5 star ratings and few with one star. So what's the deal? I can't click on a row in the displayed graph for 5's for instance, and have it return those reviews like most every other site with this type of display. How can I believe the graph when the overwhelming number of reviews had a 1 star rating.

Do not use or respond to anything ConsumerAffairs sends you! They send your name and number out to multiple sales people who want to pressure you into signing up - the calls do not stop even when you tell these high pressure sales people you are not interested!!! And Consumer Affairs will not contact you when you reach out to them!!!

Consumer Affairs is just as bad as the rest of the ☆ companies. I looked up reviews for Fidelity Investment. This site starts w/ 5☆ reviews deceptively leads to all 1☆ reviews. You can tell fidelity paid.

I could not get Resolution from Physicians Mutual Dental Insurance - But by contacting Consumer Affairs I got resolution I believe. Will know for sure after 01 September 2022 if my Wells Fargo Bank USA is not auto pay electronically debited. But so far so good. Thank you Consumer Affairs Consumer Protection Agency (independent).

I wrote an honest review based on my experience with a company and it "did not meet the guidelines" so what is the point of the CA website?? To me it's totally worthless if you cannot post your real experience.