ConsumerAffairs.com

I rated ADT. They immediately acted on it after seeing review from Consumer Affairs. I am in my review site to remove or respond to their helpfulness only to find out that I cannot edit, delete or comment. Your team has decided it does not meet criteria to be posted. Yet somehow ADT and 750 (?) other have viewed my post.

Excellent service. Providing consumers with prompt communication methods with company's management to ensure fairness and resolve. My concerns were addressed almost immediately and we were able to come to an amicable resolution with VCF.

ConsumerAffairs was prompt and I was able to get a response from a company that I reviewed. I really appreciate their assistance and will use this website in the future. The review process was very easy to use.

Very satisfied with the manner in which our complaint was handled. Great mediator. Being that the complaint is public for all to see, it helps with getting help from an outside source where the public can view complaints and see how they are resolved. Thanks.

I was supposed to be assisted in deleting one of my reviews which was put on HOLD. That was yesterday. I was told it would be resolved this morning. Then I was told I had to wait for someone to call me. Meanwhile, my funds are not be no released because of Consumer Affairs not doing their job effectively. I don’t think they are protecting consumers. Now that I know how the system works.

ConsumerAffairs was a Big Help. I like the fact that you guys get the companies to respond to the complaints and post both sides. This is a great service. I would definitely use this website in the future if I have a need to so.

My review has been sitting there since September 21st. Waiting for a response. Also this site tends to surface all the five stars reviews and the one star ones are hidden. I wonder WHO is really writing the five stars reviews? Are you guys getting paid by these companies to do this? Is this a fake site?

I had a warranty issue that I was trying to resolve with the dealer's (Mattress Firm) website process, but the company twice denied my claim, although it was obvious to anyone who looked that the product had failed. The interactions between the company and me were progressing at a glacial pace, and the mattress was getting worse by the day. When I googled the problem, I discovered another complaint on the ConsumerAffairs.com website from a customer who had purchased the same model mattress about a month after I did, and was having the same problem as me.

I need to edit my review and there appears to be no option to do so. This is bad. If there is an option it's not easily find-able and that is bad. A simple "edit" button right next to the review in my list of reviews would be great.

The response was terrific from start to finish. My problem was resolved in less than 24 hrs. with no ifs, and or buts. Nutrisystem also responded very quickly with a fast and courteous response. Great customer service from both parties.

My friend recently went blind and his card broke in half. We had a terrible time with customer service intending to mail the replacement card to an old address. This was since he had no other access to money. The problem was the customer service number kept hanging up on us. Over and over. Could not even get a human being at the corporate office.

Wow! What a horrible website! You won't even allow someone to post a complaint unless they subscribe to your newsletter. Talk about extortion! I guess there are no neutral websites or agencies to help the average person in today's world.

Last week I wrote a review regarding my experience with Instant Checkmate, BeenVerified, and PeopleFinders. Because of that review and the help of ConsumerAffairs I was able to receive a long overdue refund from Instant Checkmate and BeenVerified. Everyone worked together and helped resolve the issues and I am very happy with the results. Although I am still waiting to hear from PeopleFinders the other 2 companies contacted me very quickly with a resolution. Thank you ConsumerAffairs for all of your help!

After posting a review on Consumeraffairs.com regarding my experience with a company, that company actually decided to finally try to make it right. Thanks to ConsumerAffairs, my voice was heard. I will be an avid reviewer!

I was very frustrated with my claim process with our auto insurance. Out of frustration, which was very valid and verified, I put my review on ConsumerAffairs.com. I could not believe how quickly, the insurance company responded to my review and how quickly a resolution was reached. Would this have eventually happened? I don't know. I had been in contact with our adjuster and took it up to the supervisor. All I do know is that I got a response quickly and I got the response I was hoping for. If ConsumerAffairs.com had a hand in expediting the response, I will continue to read reviews and post, the good and the bad. Thank you for the help with my issue.

Wells Fargo has been charging me numerous fees that was in fact an error on their behalf! After documenting the entire process on ConsumerAffairs Wells Fargo called me and told me that this was in fact an error in their part and they credited me $280 out of the $315 charged to me. Thank you again to ConsumerAffairs and to Brandon at Wells Fargo for making this right!

Sent in a question about why I'm getting a rate increase every 6 months. Wawanesa looked into it and came up with a slight decrease in the policy total. Their response was very quick and polite. I understand cost increases but to have them applied across the board results in some carrying others and it seems to pay to ask some questions.

This website is terrible. There's no registration link, the only way to register is AFTER writing a review, which makes no sense at all. Then, it makes you do a Google reCAPTCHA, which almost NEVER work well and I usually end up spending at least a few minutes on them before they finally allow me to proceed, TWICE, once for the review and again for the registration. I've been trying to register for over 10 minutes now, and at this rate it may never happen. I got to the second one and wasn't able to get it to work, so I came back to edit my review about it and, what do you know, it DIDN'T KEEP IT. So I had to retype it all. Whoever designed this site needs to look for a new job, preferably far away from computers.

ConsumerAffairs is an advocate for the business, not the consumer. ConsumerAffairs is paid by the business to mediate between the business and the consumer with a goal to have the consumer change their low "Star" rating to a higher "Star" rating. Don't be fooled by the ratings found on the ConsumerAffairs web-page, I imagine that they are drastically over-inflated.

"ON HOLD. Our moderation team has determined this review does not meet our guidelines for publishing." I wrote the truth about Net** Parts 1 and 2 and it was not published. Additionally, you failed to post my reply to the original report. Your job is to protect the CONSUMER and you failed.

I seriously don’t think my issue would have been resolved if it wasn’t for the intervention by ConsumerAffairs. I filed a complaint only because I felt I had reached the end of the line and everyone had done everything they could on my end to get my prescriptions filled by Express Scripts. Within 24 hours Express Scripts reaches out to me after hearing from ConsumerAffairs and within 3 days my prescriptions were filled and approved for the rest of my life. I’m not even sure how I ended up on ConsumerAffairs' website - but I am so happy I did! Thank you so much for your help, I appreciate it very very much.

I submitted a review of a product which has proven very unsatisfactory for the friend of mine who needs it. I bought a Jitterbug Flip, a phone designed and marketed for seniors, for a 95 year old friend. An earlier review of the selling company's unfriendly and misleading product pricing has been liked by over 30 people so far. My negative review of how the phone does not work for my friend has been put "On Hold" - apparently forever. Note indicates that review "doesn't meet requirements" for publication. My understanding is that too many published negative reviews may have the Brand withdraw their support for ConsumerAffairs for Brands. So much for honesty.

On rare occasions, I am unable to resolve a problem with a company through normal channels. Twice in the last year, I've gone to ConsumerAffairs for help and received a message from the company in a few days. Both problems were resolved to my satisfaction without dealing with human speedbumps/roadblocks. Great to know I have this last resort option!

What a fantastic service this organization provides. I thought for sure that after my concerns had fallen on deaf ears at my cell phone provider that I would simply be venting on this site for all to see. Guess what, that provider called me and we worked things out to my satisfaction after they saw my review. Thank you ConsumerAffairs!!!

This is a good resource for issues that need help resolving. If you just looking to leave a review or a dispute resolution, this is a great avenue for both options. I feel much better knowing I got the help I needed instead of letting it go and being upset and out money.

I had a recent problem with a large company that refused to reimburse me for a large sum of money I ended up spending outside of our contractual agreement. Within a day or two of posting my negative review of this company on the ConsumerAffairs website, the company was made aware of my poor review... I was contacted by that company and my issue was resolved to my satisfaction. This would not have happened without ConsumerAffairs. I strongly encourage everyone to use this tool if you can’t find resolution on your own.

I never knew about ConsumerAffairs until my TiVo stopped working (some apps wouldn't open). Call after call to TiVo techs was useless. Things changed dramatically after I wrote a very negative review of TiVo's lack of service to fix my problem. I actually received a phone call from a tech supervisor. I followed her advice and the problem as of now is fixed. Thanks, Consumer Affairs for our speedy protection of consumers. You are a A+ in my book.

I had written on here in response to an injustice done to me due to what transpired on 8/08/2018. As some have read the reviews it was a wrong that should have been righted. I'm here to tell you because of ConsumerAffairs stepping in and repeated attempts by myself and an advocate from my bank, InTown Suites has returned the money I had paid out. A big thank you for ConsumerAffairs for making this happen. If it were not for you guys I think it would have been a loss for this man since the money returned will help out on surgery that was performed this past Monday, so I say again thank you so much ConsumerAffairs for posting and helping out.

At first I couldn’t respond to my review on NDR, but after navigating the sign-up process I found it easy to respond and write other reviews. However, it would’ve been even easier if it prompted me to make an account before I wrote my first review.

There is an censor in action. Censors are evil. Only totalitarian countries and totalitarian activities censor. I prefer trustpilot.com which is based in Denmark because at Trustpilot my review is published immediately without any totalitarian censor.