ConsumerAffairs.com

They acted promptly and produced a positive outcome in 48 hours! I recommend to anyone experiencing a consumer issue. I am still amazed that they were able to deliver a positive outcome so quickly. #applause

I posted on here because I was having dispute with a company for over a month and was desperate to try anything. That same evening I posted here I found the Company's I was having an issue with, Community Board, and posted the issue there. Their agent reached out to me and to my relief, they resolved my problem with great satisfaction. It's nice to know there is a website I can come to in the future if I ever have a problem with another company or if I want to compliment a company.

I used Consumer Affairs to file a complaint against American Home Shield Home Warranty company. My refrigerator went out and I had to buy a new one. American Home Shield is a good company for the most part, their customer service is just impossible to communicate with. I spent two weeks trying to get reimbursed for the appliance. I was on hold on 6 or 7 separate occasions for well over two hours each time (12 to 14 hours) without ever talking to anyone. They owed me $2,190.00. for the new appliance. I put my complaint on Consumer affairs and within 4 or 5 days AHS contacted me! A first! I had my check in under a week. It would not have happened without contacting Consumer Affairs. Businesses do not like the bad publicity.

All my favorite stores in my town have closed. I'm at a loss as where to buy anything anymore. Consequently, I've been buying clothing and accessories online. I've been satisfied with most products from Amazon, but Amazon doesn't always have what I want. I'm skeptical of the quality of products I see online from vendors I've never heard of. I figured there needed to be a place where a person can go and read reviews from other customers about the quality of products and the service from online vendors.

I wrote a review a week ago relating to Western Union unethical business practices and the fact that that company was not refunding my money. I believe the only reason this matter was resolved timely, less than 2 days, is because of the review in Consumer Affairs. It had been almost a month that I had been having a challenging time with WU and it was literally 2 days after my review that I finally received my refund. I had no idea this is an almost immediate result-oriented forum but I'm very grateful. In 2015 I made a complaint to BBB about another merchant who pocketed my hard-earned money and refused to refund over $300. I even attempted to sue them but they were under some other third-party business entity which was not located. This is obviously where I should've made the complaint. I will definitely be utilizing this forum for any future conflicts but hoping it doesn't come to that.

This site was easy to use, and a great way to read about other consumer's experience with the company I was involved with. My review prompted a quick response from the company that I was doing business with and I was able to get a quick resolution from that interaction as a result of that communication. I will definitely use this site more frequently to learn about companies moving forward!

I recently reviewed a warranty company through Consumer Affairs and I am more than pleased with the service I received. I posted my review through the site and within days I had a resolution from the other company. Consumer Affairs handled my request, sent me email updates, and the entire process felt smooth and valuable. Thank to so much!

They waste my time with filling out forms then in so many words say I'm not able to receive help. I have been on the section 8 waiting list for 13 years. I'm 67 yrs old. Suffer with cellulitis. Homeless. Have vascular dementia. 18 months ago was struck and hit by a suv as a pedestrian. Injured at work 6 months ago. I still have not received my state disability insurance checks yet. I'm not going to waste any more tiime energy on worthless companies like Consumers Affairs filling out forms just to have them sell my personal information and then tell me, "Well you don't qualify."

I had a long standing, stubborn billing problem with RCN, the cable company. Within 24 hours of my posting a negative review of my experience, RCN resolved the dispute, for about $70, in my favor. This site works.

Nearly every single time I have searched for reviews of products on CA, the CA reviews don't come anywhere close to actual consumer reviews! Check out the 3.8 rating they gave to "Gentle Dental"--then count the actual reviews in every tier: 5-Star (3), 4-Star (0), 3-Star (0), 2-Star (11), 1-Star (80). 80 1-Star reviews! 11 2-Star reviews! No 3-Star reviews! No 4-Star reviews! And a measly 3—THREE—5-Star reviews! Do I seriously need to do the math for you? Okay—fine! (80x1=80) + (11x2=22) + (0x3=0) + (0x4=0) + (3x5=15) = 117/(80+11+0+0+3) = 117/94 = 1.2. Gentle Dental's Average Rating is actually just 1.2 Stars! How do they even stay in business? But more to the point—how do you even stay in business?