ConsumerAffairs.com

I love Consumer Affairs. I hate when I have to use it. As I usually only use it when I have a poor experience with a company or corporation. If I have anything good to say about my experience somewhere I review on the company’s website or Yelp. This is my last resort website and I like to call her my Safe Space. When I’m free to express my experiences and their outcomes as openly as I wish. They review things in a very timely manner, and post them in a timely manner. I truly love Consumer Affairs. ♥️

ConsumerAffairs is a great tool for communication between consumer and business. I received an email every time the company responded to my messages, and it was a great record of the dates and times of our exchanges. ConsumerAffairs helped me resolve my account issue promptly.

I experienced a problem involving a disputed charge from my alarm monitoring service. Initial attempts to resolve the issue with the alarm service failed. Posting my complaint on ConsumerAffairs immediately produced a response from the alarm company which led to resolution. Thanks ConsumerAffairs!

I feel ConsumerAffairs is on the right track to protect/help the consumer when products are purchased and does not work as expected. They are a good liaison between both parties and problems can usually be resolved... depending on the product and problem. I had a problem with a smoker and could not get in touch with the manufacturer to save my life. Numerous phone calls by myself and my wife, as well as using a form on their website to address issues... all avenues failed. I then went on to ConsumerAffairs to see what others were going through and if they had the same problem as I did. I then posted my problem, and within a week the manufacturer responded to the forum post and the problem was resolved. This is where to go for product issues! Good job ConsumerAffairs!!

I went back and forth with LA-Z-BOY for a year, on a piece of junk 1800.00 chair I bought. They would do NOTHING for me... UNTIL>>> A post on Consumer Affairs, and all of a sudden, after one year, they contacted me 4 times in only 5 hours! They still SUCK (LA-Z-BOY) but I would not have gotten eighteen hundred dollars back were it not for ConsumerAffairs.com. THANK YOU. And to anyone looking at LA-Z-BOY furniture... save your money and go elsewhere!

This is the first time I had seen this forum and I was so pleased to be able to use it. It allows others to come and look up something they might be interested in or have concerns about and see if they are validated or not. I will definitely come back to check on things and leave reviews if I need to.

ConsumerAffairs offers a platform for the individual consumer to share honest reviews that will be shared with the general public as well merchants/vendors. My most recent review was resolved within 24 hours of its posting.

Trying to cancel our order in the 3 day grace period. Thank you for your help in getting our order resolved with Blue World Pools. We really appreciate what you did and the help and support you provided.

Thank you! After filling my complaint with your company, I had a real person to call me. Something I couldn’t get on my own. Only problem I have is on the Star rating. Wish there was something between dissatisfied and satisfied for Green Dot. Wish I could have given a 2 1/2 stars. It’s impossible to talk to anyone once you have closed your account!

I recently had an issue with getting a claim paid by an automotive extended warranty company. I have had many experiences with many different warranty companies, as I am a automotive service professional but, none like the one I had been dealing with until very recently. It had taken weeks to get an authorized repair claim paid by them with a credit card as promised until I wrote a negative review about the experience on your website. Unfortunately, I think the same issues will continue for others that my have a much larger (cost wise) claim than mine but mine has been resolved as a direct result of my review. In fact, the warranty company representative asked if I would please remove my negative review after my claim was resolved and I agreed to do it. Thank you ConsumerAffairs!!!

Excellent Site for Consumers. After exhausting all avenues to resolve a problem with a consumer debit card, I found ConsumerAffairs online. After posting a review explaining my problem I was contacted by the card issuer. They were very helpful in getting the matter resolved to my satisfaction. I don't think that I would have gotten the matter resolved without them. I certainly would use them again.

I am disappointed with your organization!! I wrote an honest opinion is about JustFlowers and you refused to allow me to help others. That company is a fraud. In good faith, I purchased and prepaid for flowers that were never delivered, and were not delivered on the promised date. I am not the only consumer with the same complaint. Why not published mine?? Do you have stock in that company? Conflict of interest?? My review deserves to be published.

ConsumerAffairs helped resolve a problem I had with my home warranty company quickly and easily. Before posting my experience on this site, my claim had been stuck in limbo with no end in sight. No more than 24 hours after I posted a review of my experience, I was contacted directly by the company in question who was able to resolve my issue within a few days. Thanks for everything you do and for giving consumers a voice!

Consumer Affairs did not publish my review. Obviously Consumer Affairs is showing their bias and lack of integrity! Home warranties are a consumer rip off! The reviews posted on your website in reference to the home warranty company I wrote about earlier, for the most part are fake. Consumer Affairs appears to be a fraud also. I will be sure to post my opinion about you on other websites, including YouTube, Facebook, and many other forums. Have fun scraping your reputation off the pavement!

I gave a review about NewSouth Window Solutions on May 25th. I was a little ticked off that I have not been able to get their repairman out to fix my brand new windows and doors. I told Consumer Affairs that if NewSouth comes out and does the repairs to make them work like the rest of the windows and doors work - which is perfectly. I will up to five stars. Yet, when I wrote my new review and up my review to five stars I was denied because I did not meet the criteria. What is the criteria? NewSouth Windows Solutions did such great work except for my one complaint. Now it is fixed and like I told Consumer Affairs when they called that I would definitely up to FIVE STARS. Tell me now what is the criteria to get my new review in??

I shared my subscription with Weight Watchers experience on ConsumerAffairs' site and I was connected the same day with WW. Twenty four hours later my issue was solved, and the payment fully reimbursed. Thank you Consumer Affairs for providing a civilized space where a decent dialog is established, and quick solutions are found. Keep this great site working.

I was having a very frustrating experience with another company that I had ordered furniture from and getting nowhere with their "customer service" lines. I then posted my issue here on this site and got an immediate response from the company with an offer to look into my problem. Within about a week I had a positive resolution. I am very pleased with the outcome and I will be checking here in the future BEFORE I go shopping, because the reviews are quite eye opening and I trust that they are legitimate.

ConsumerAffairs provided me with the platform to be heard; which allowed me to share my unpleasant and negative experience with a company that failed to do what is right. ConsumerAffairs addressed my issue and the outcome will benefit both parties. You need ConsumerAffairs (the Reinforcement Team) on your side. Well done!

I had a very misleading experience with this company. Someone called me about my experience with another company, but made it seem as if they represented the other company. They were not clear that my response would be published on their website. They published a review for me, and I had to create an account with them (sharing my phone number, email, address) just to see the comment that I posted. After creating an account, I was not able to remove my comment from the site.

I received an email from Consumer Affairs a week after they called me for a review. I provided a my review, which was a positive review. Today I received an email from no-reply@consumeraffairs.com partially quoting my earlier review with hyperlinks to log in to my account and/or create an account. The last button was a hyperlink to Read the Response, when clicked it, I was required you to create an account, which required that I provide me personal information. After I filled everything in to create an account, and I logged on to the Consumer Affairs website and when I clicked on My Reviews, I was informed that I did not have any reviews. Sure feels like a SCAM to get my personal information.

I’ve submitted several reviews to warn the consumer of BUYER BEWARE...also sent in many pages of documents to prove the issues. Not one of the reviews have been posted for the consumer to read... I believe this Consumer Affairs is owned by these big businesses that want to pick only the few good reviews that are sent in. SUCH FRAUDULENT PRACTICES.

No questions. Hands down this is better than BBB. Consumer Affairs get resolution and not, "Oh call and see." If sup I think they actually try and come up with resolution as well. Nevertheless my situation is extremely severe and what I've been through. I'm so grateful.

This website provides an excellent opportunity to share experiences, both good and challenging, with companies and situations. The site also seems to be monitored closely by companies. Thank you for your service.

Wrote a huge review about ADT and while it said it was getting views but I searched high and low and couldn't see it. It then said that ADT responded and was waiting for my response but there was nothing there. I give up.

ConsumerAffairs.com was a huge help in resolving our issue with Hayneedle. We are so pleased with "Andrew" at Hayneedle for caring about our problem and working to make it right. Thank you ConsumerAffairs for getting us together with the right person at Hayneedle to find a solution to our complaint.

After MONTHS of calling the company and trying to get a resolution for a lost package, I finally posted a one star review on ConsumerAffairs. The company immediately responded to my review and I got an email that day saying my claim was approved and a resolution was being handled. The next day I received my missing package next day air. Thanks ConsumerAffairs!

In an age of indirect contact between patron and business employees, getting one's needs met as a consumer can feel like moving the Titanic. Impossible. ConsumerAffairs provides a platform to express satisfaction or dissatisfaction when circumstances warrant either. I appreciate the ease and opportunity to do so. Leaving a review here bypasses the long waits on the phone, the wading through multiple representatives to possibly speak with someone in authority. I left one review, and was contacted within hours by the company, and resolved the issue to my satisfaction, without tearing my hair out in frustration. I will return here in the future when the need arises. Thank you, CA.

A few weeks ago, I had a couple of positive experiences using American Home Shield. So, when they called asking me to review the contractors that performed the work I was happy to tell them about my positive experience. At the end of the interview they said they were going to publish it online. I didn't know that at the time, but I said sure why not? Anyway, fast forward to today, I get an email saying that American Home Shield responded to my review, but in order to see their response, I have go to Consumer Affairs website and create an account. Basically, give them ALL of MY information. And for what? To see a stupid generic response? Screw you? Why are you trying to farm my personal information? I call BS on you! Drop dead! You blew my positive experience, NOW, I just hate you! Late!

Thank you for giving us somewhere to go and share our experiences as paying consumers in an attempt at a resolution as well as to let other consumers know who and what to look out for. I wish I looked on your site prior to using Enterprise/National car rental and we would have never used them based on your verified buyers' low reviews. Lesson learned. We will look on your site from now on before we do business with a company we’ve never done business with before. Thank you.

Why would Consumer Affairs alter my Review? They edited it to suit somebody else's needs. My Review included the word "**" when describing MYSELF and that word was removed, why? It was relevant to the experience that I had with MoneyGram. Every single Foreign person had their transactions go straight through without any problems, that was what I personally observed. What is the problem with the truth?