ConsumerAffairs Reviews

Checking the pros and cons of the different companies' units and the different units available at the companies, along with the services offered, and cost and possible return policy helped me make my decision as to which would be the best choice for my 94 year old mother-in-law's safety. Thank you.

You are a trusted source for impartial reviews and I am thankful you are available to me as a resource that I can count on. Many is the day I would tell my wife all about it. She's dead now. I miss her. But I am managing to make my way forward.... Thanks to ConsumerAffairs.

The site was very interesting and very rapid in finding me programs. A little overwhelming so since I'm dealing with familial and health issues at the moment. I will take some time and review their suggestions over the next few weeks and make some type of decision or request more information.

I get thousands of emails every day and that could be a daunting task to merely sort through them. But, when I see the Community Affairs emails, I try to make sure that I don't miss it. To me, Consumer Affairs is one of the best, informative things to read and very helpful in the many ways.

Usually I will scan the Consumer Affairs newsletter for things that are of particular interest to me. I usually find at least one item. And sometimes many more that interest me. The reviews that interest me the most are product recalls and safety matters. Occasionally I will find none and in that case I will delete it. But I do look at them.

I really trust the reviews from Consumer Affairs. When I don't know about a specific topic I look to Consumer Affairs to help me make an informed decision. I think reading about a topic to make an informed decision is very important. There are so many commercials that don't really provide the details needed.

Never heard anything from Consumer Affairs regarding resolution with the complaint filed. The company I complained about has an extremely poor rating and continues to take advantage of consumers which needs to be addressed. They should no longer be in business. Please follow thru and make sure you're doing your due diligence and holding this company accountable.

They get companies especially big business to pay attention and address their customers' needs. We need someone fighting for us and it was totally worth my time to make a complaint. My issue was resolved and I was able to see I'm not the only person dealing with these issues.

They had me give all my personal information to see about a personal loan for a big purchase and all they did was give me information on debt consolidation. Now they have all my personal information and will be sharing that information with companies that buy it from them.

Spammed my inbox. Uncool. You should never do this to people. We don't have the time to keep checking and deleting emails all day. You should also know whenever someone says no to your spam to just leave us alone. Your service is a complete joke. If someone says no, they mean it. I told you before to take my name off of your system and you failed to do so. Leaving a review should not take this long either. No way should someone have to write a long review to get a point across either.

I was just trying to find basic info…not become open season on sales calls blowing up my phone. I just wanted to read comparisons. Instead I got a barrage of people trying to upsell me for days. I would never give you a shred of info again. It made it seem more like a phishing scam for my number to give to sellers than a legit information site. Never again.

Updated on 02/14/2024: I have never received a response to my last query regarding auto repair warranty companies. BBB doesn't rate any of these companies higher than a D rating. Their advertising makes false claims, numerous issues to their living up to what they promise. There is no way that they SAVE consumers money.

After giving all my info to compare auto warranties, the results came back with zero matches. No reason given. I have a 2015 Silverado, with 23,000 miles (I have a company vehicle for work use), in perfect shape and they couldn’t find a single match??? What a waste of time.

I received no real help at all. I think you took the business side and didn't listen to nothing I said in my complaint. You responded with what the business said and they had already told me that so you just copied and pasted. You guys were useless in my situation. Maybe it was just the person who was assigned to my complaint.

I have asthma and also allergies. The reviews were very detailed so I could make a choice for my needs. The reviews give what the purifier is best for. It also tells the filters used in each purifier. It gives fan speeds and how long it should be run. I also liked that it told the weight of the purifier if I want to move it to another room.

Asks for all of your info so they can provide a custom quote, then says no results found. But your phone starts ringing within minutes and never stops. If there were no results then why are 4 different companies calling? None of them can send me info online. Thanks anyway.

He was not very nice. I tried to explain that this wasn’t a good time and I was interested but he insisted in trying to explain more. He started then I became upset so he told me my reason was ridiculous. I will be ok for now. Please don’t contact me at the moment. Thanks and happy holidays to you all.

I received much helpful feedback on all the different types of warranties. I didn't know how many different types there were out there. I also was informed about which ones to avoid and ones that were recommended it was very helpful. I decided to purchase another vehicle so I'm not in need of a warranty at this time. Thank you, Rich.

Information I was looking for was readily available. It was a great help and the company I picked was awesome. I chose the top rated company. The ratings were most helpful and I would highly recommend using Consumer Affairs in research before going online to do your own search. Thank you for making my search easier and your ratings were spot on.

The presentations are great. It's very easy to choose. If you're looking for something whether it's an appliance or a car. The reviews are definitely needed by the people so that we can make a good judgment. Thank you very much. I have researched on your website and I've learned a lot. I wish in a couple incidences I would've come there first one I didn't. But I have learned the hard way to always look first find out what others are saying. See what the reviews are! Thank you so much.

I understand that you are a very good service for those who are shopping for large ticket items, but not so much for 'everyday' purchases. Instant cookers, sewing machines...etc. Thank you for the service that you do provide. I don't think we are a good fit. At this time, we will no longer be renewing our subscription. Thank you for your unbiased opinions on the more expensive items that you review.

Consumer Affairs is one of the sources I use for reviews of the products that I would like to get information on or plan to purchase. The site is easy to use and many product feedbacks are available. However, I found that some information I gather on consumer affairs, sometimes, is not complete or contradictory to the feedback or readily available information from public. As a result I get a feeling that Consumer Affairs product feedback come across as a promotion for some specific products and they ignore the experiences people have had with those products. In my opinion I get the feeling that Consumer Affairs may be associated with some manufacturers and I am not getting unbiased feedback.

Enjoying the articles and information. Helpful information. They asked me to submit a review to continue the emails. I especially like the "recall" information and articles. But the other tips are also very helpful.

ConsumerAffairs has aggregated a lot of useful information that's clearly written to help the broader public understand the pros and cons of what's out in the world. It's concise with little to no filler. The tools they offer are helpful to narrow down many choices into options that fit what you need.

I became tired of the incorrect information on solar. If you are retired or without earned income you do not get anything off solar. You get tax credits. Without earned income you get nothing. This was never part of any of the articles. Therefore you were not stating actual facts. The people who didn't research this got scammed. So I stopped reading because I had to fact check everything written.

You were absolutely no help in getting my problem corrected. That is as fair as I can be. You might as well shut the doors of this establishment. You were my last hope in accountability for this company who robbed me. Now when I see someone post "call Consumer Affairs," I say don't waste your time!

I was looking for information to choose the best company to help me with some kind of debt consolation loan or assistance. I was delighted with all the background information and reviews that you provide. I am happy to report that I found a company to work with and things are going well so far.

I originally came to ConsumerAffairs looking to warn others of the horrible experience with a company. I was not looking for any leverage or anything to be done. I had already exhausted all avenues sans legal. Even caught them lying to the BBB, and proved it. I was happy to find ConsumerAffairs to tell my story. ConsumerAffairs has put some thought into how their website is designed. Things are easy to find. I like how the date system works. I actually prefer ConsumerAffairs, coming here first, over things like Google or Yelp reviews. Thanks ConsumerAffairs!

I found your site to be very helpful in every way. It is good to keep informed on things like home warranties and various other things pertaining to every day living. The emails and such are very helpful especially for those of us that work alone and often do not have time to research things on our own. Would recommend this to anyone I know.

It's great to find something that is helpful with every day life and has tested products so you can make an informed decision on what you're looking for. I highly recommend ConsumerAffairs.com to anyone looking for home/life products that want tested items with pros and cons to help you get what you're looking for without wasting time and money!

What a great site for helping consumers have a voice. The consumer should have the power in a free market economy to combat the poor and at times, unlawful performance of companies. Some companies will do whatever they can to succeed, even if that hurts some consumers. This site helped me find others experiencing the same issues where I found advice, ideas, and support.

I filed a complaint. They blew it off. It was clear that they work for the companies being reviewed. No objectivity. Now, they won’t accept a short review and kicked me out. So you don’t need to read any of this as it’s just filler, sort of like their reviews. They want to drop me from getting their emails anymore, because for some time, I’ve sent them back or dumped them in spam, spam. The email address I’ve provided now will surely get the attention of the management.

Oh so this is the review? Mixed in with begging us for all of our personal info ConsumerAffairs? Slightly confused if this site itself is legitimate reporting illegitimate web sites... Sketchy people.

Don't disapprove consumers reviews just because they don't align with your view. I feel like there has been a lack of care and understanding when it comes to how much consumers pay for these products and how much time the consumer is drained with no end in sight. What is the point of this website if people can't share their experiences in detail when you don't approve of them?

I filed a long complaint, did not hear from Consumer Affairs for over 1 year, then got a email from them asking if the issue still existed and, if so, to answer a bunch of questions. Literally every answer was already contained in my original complaint. I would never use them again and will tell others to never even try to use this service because it's a complete waste of time.

Sorry to see you are leaving the internet, sham, I have relied on this site to keep me updated on what is and is not good for me. I will miss you. If you return I will again look forward to seeing your reviews of products and events. It is always sad when something like this has to fold..

ConsumerAffairs was very helpful in my situation with a stalker on Classmates.com. Thanks. My stalker Jo ** is in jail after she threatened me and my family with a semi automatic rifle. I haven't seen her or talked to her over 30 years, yet, her mental health and instability has her delusional and when she posted a threat, I got the Cincinnati Ohio police involved in an investigation. Thanks ConsumerAffairs, I appreciate your assistance in the matter.

I've found with my recent subscription that info provided in reviews is not accurate. It feels like there is now funding supporting ratings whether that is true or not. Customer service made excuses instead of corrections. If I need to proof read the research, I'll do my own. It's the same time investment. HEPA certification is important to those with breathing issues, not trivial.

It is important when we share information about a bad product. Yet most of the time, I do not even get a response. This makes it seem like Consumer Affairs is not the place to voice a complaint about a product. I have taken my voice elsewhere and have not been on the site in over a decade.

Dealings with your recommendations with CAR SHIELD Has been a nightmare. After several months of back and forth with them they have decided not to pay for parts they say are not done by a certified shop. Not certified mechanic but certified shop. They agreed to pay for rebuilt transmission after I refused to allow them to place a junkyard used trans w/ 128.k miles at a cost of 1.800. Cost to rebuild was 1.600 which I paid cause I was promised that when they paid the shop I would be reimbursed. Months after gathering receipt after receipt, signatures, addresses, zip code phone numbers and many petty request they have decided they were denying payment. Original agent who authorized rebuilding trans has never returned a call. If I didn't include one star you would not allow me to submit so Thank you again for your recommendations. You got a star undeserving.

ConsumerAffairs emails have been satisfactory when there's been articles of interest. When it comes to my emails I only check them once a week. Twice if I'm not too busy. I don't always read everything that Consumer Affairs reports on. Only what is of personal interest to me.

I used this to find a mover. Well, the one I started to use was not a good one. I looked on their website and got some information from the BBB and found out they had an F rating and trying to work with them has been a mess. All I want is a refund on this purchase.

I appreciate the ability to get good information before I make a major purchase. I trust Consumer Affairs to provide me with unbiased information. My most recent large purchase was hearing aids. Not only did I find the items themselves, but also who would provide me the best service for the cost. Thank you Consumer Affairs.

This is the first email I have received in quite some time. I did read them and found most of the info helpful especially with so many things changing almost on a daily basis.Please continue to keep me informed. I am trying to find a house to buy. My rent just increased by $276/mo and I'm on SSA. I'm not happy paying this particular LL this much for rent and nothing is any different in the apt. than when I moved in 12 yrs ago.

You ask for a review so here it is. You ought to be a free source, you tried to charge me. You ought to be posting bad reviews about companies so people KNOW. I don't like wasting my time. You've wasted my time on several occasions. If you're really about consumer affairs then all these aforementioned items matter.

I'd never utilized Consumer affairs as a problem solver personally. Given the opportunity to vent my problem I did it out of desperation. I couldn't believe within couple of hours I received response how to resolve this unsolvable problem which I quickly did. I had also quickly received email from named person in customer service (whose number was unavailable to me) as to how to resolve and/or contact her. Bottom line C.A. was on the job and had the wherewithal to get it done. Thank you SO much.

This article of October 19, 2023 is radically misleading! Medicare Advantage Plans severely limit a member's choice of Doctors. They attempt to move member's to "socialized medicine" through expansions in benefits, which are tempting to poor and ignorant persons. If you want your choice of the best Doctors - DO NOT SELECT A MEDICARE ADVANTAGE PLAN!

My reviews are not being approved and I am not being notified of what didn't meet ConsumerAffairs policy. Makes me wonder if the company I am reviewing is paying ConsumerAffairs' bills. My reviews that were not approved were within the guidelines. They were fair and honest even if there were negative. What is wrong with negative in a review. Negative reviews are probably the most useful review for the consumer. Glowing reviews are only useful for the company being reviewed.

The few members of your staff I had the pleasure of talking to were extremely helpful. Helped make my decision/s so much easier. After choosing one home warranty I found out locally it wasn't the best choice so your representative gave me 2 others to review. Which now I've switched to a new one. Thank you!

ConsumerAffairs.com found me an aftermarket warranty that I like. The guy I talked to gave me a number of choices. He was very thorough and zeroed in on what I wanted. I wound up with CARCHEX. The price was good. And I get tons of solicitations from everybody and their brother.

ConsumerAffairs.com's rep explained what the product was and that's what I was interested in. It was genuine. I got the information I needed.

Feeling that I can receive truthful opinions on this site, a guidance regarding best places to do business. In a day where suppliers and resellers are trying to cut corners at the expense of consumers, this kind of informed information is very important. Consumers can no longer afford to shell out money for inferior products and services.

The first time ConsumerAffairs contacted me, I was asked some questions about ADY Security Systems, and all the questions were negative. Then the call was disconnected. I thought it was just come company looking for dirt on ADT. The second time (a few days later) ConsumerAffairs contacted, I was able to get through the entirety of the survey, and I realized it was a legitimate company simply looking for customer input and feedback on whatever company they were inquiring about. They were professional, thorough, and non-partisan. I feel like they did a great job gathering information and facts and presented what I had to say about ADT accurately. I am quite happy with their performance.

I was online looking for a cost for a walk-in tub and the next thing I knew I got a phone call. The rep said they would have somebody out here soon to give me a rundown. I was surprised that it happened that quickly. This has happened a couple of times when I’ve gone online to ConsumerAffairs.com to do some research for things, and the minute I stop typing, I get a phone call that the person has seen something come through the internet and decided to contact me. It's efficient. They’re looking to make money and I’m looking for information. So, everything is a win-win situation.

I originally had a review posted without my knowledge by “Pissed Customer” that was 1 star. It covered several issues I had with Light in the Box because I could not get customer service. Light in the Box contacted me once they saw the review on Consumer Affairs and satisfactorily resolved the problem by issuing a refund without requiring return of related garments. Consumer Affairs does not provide the option to delete reviews. My current review is 4 stars because of the challenge I had in contacting and receiving customer service.

Consumer Affairs is straight-forward and effective. Therefore, I thank them for their services, for following through with a legitimate complaint that's presented to a company on behalf of a consumer. Good job.

First off, the link I followed advertised debt relief LOANS or debt consolidation LOANS. I followed your links and submitted information as directed. What a crock. I would have been better served if you had just said there is not a loan available. Instead I get referred to debt consolidation companies offering to consolidate my credit card debt into one low monthly payment. Sounds great until you read the fine print.

I searched for a "self loan" to rebuild my credit after being in the hospital for 14 months fighting Cancer. I went to Consumer Affairs (this site) to see some suggestions on where to get the loan that you basically, make payments on to build a savings account and it is reported as a loan. - Consumer Affairs gave a GREAT rating to Credit Karma's build a loan program, then I went to Credit Karma and looked at their customer reviews. BAD all ONE star, these poor people trusted before doing their research and lost thousands of dollars, Credit K wants people to have their paycheck into a card account? - then they locked up the account and people lost all the money they EARNED by WORKING HARD at their job!

Just like with job sites, negative reviews are deleted. So, when rating companies, just select 1 out of 5 stars and say something like, "I don't recommend this company". If you use names, if you sound "angry", if you're "complaining", your review will be deleted.

Well...You send me an email that says "hooray, your review has officially helped a fellow consumer!" What review....What company? I review a lot of stuff. Where do you get this information? Maybe you should share this information with me...You know, the person that left hundreds of reviews that "Officially help consumers"? Think about it....Wouldn't you want to know what review helped?

I'm trying to write a review about how horrible the post office is but your site is just as frustrating and useless. It says I must increase the size of my message??? This is a perfect example of why your site is horrible

This review is for the people at CONSUMER AFFAIRS, but since they’re above reproach to be reviewed themselves, I had to do it here. I wrote an acceptable review on Etsy, which you didn’t approve and refused to publish. It was not profane, didn’t include anyone’s personal info, or anything. Review was copied and pasted from Trustpilot and Google, who had no problem with it. You also refused to tell me what was wrong with it, or allowed me to change it. You also offer no customer service to remedy this problem, not unlike all of the companies with bad reviews on your own site. Putting you on blast wherever I can. Don’t trust the reviews from CONSUMER AFFAIRS, as they disallow the truth and believe in overstepping the guidelines of censorship. Zero stars.

I was researching if others are having similar problems with Verizon purchasing Tracfone, when I clicked on Consumer Affairs site. I'm angry that a three year old good review is at the top of the most recent review list, not once but twice! I didn't have any problems with Tracfone 3 years ago either, this was before Verizon purchased the company.

Came in to change my phone number and email address. No way to change my email address. Been dealing with Scammers associated with Gemini Bitcoin mining service. A former female chatter signed me up on the site with out telling me about. Then proceeded to request money from me. Total $600.00 from me. Stopped them from removing $1,500.00 from my bank account. Ones email address is GeminiRodney9@gmail.com. Real name Andrea J **. Believe to be pretending to work for Gemini. He even requested $400.00 twice from my Paypal. Canceled the first and reported him to Paypal the second time. The female her name was Jenna don't have any other information.

I recently had an experience with ConsumerAffairs and wanted to share my review. Overall, I found ConsumerAffairs to ** be a helpful platform for researching and resolving consumer issues, ConsumerAffairs provides a wide range of resources to help consumers make informed decisions. I particularly appreciated the buyer's guides and expert advice, which helped me choose products and services with confidence.

Stacy of ConsumerAffairs followed up with me concerning the complaint I filed against Montway Transport. She was helpful and listened and took notes of my case. I raised my rating on Montway to 3 stars.

Tried to read the "we did the research' for a general idea of cost. Forced me into giving valuable information and did not, in fact, display a cost. Instead of performing as advertised, you filled my spam folder with trash and NO ESTIMATES which is why I came here. I hate you and you are NOT valuable to me.

My reviews were found "unapproved". Excuse me! Who are these people protecting. A pissed review is a pissed review 'cause the company pissed off the consumer and a consumer has a right to free speech. Why is ConsumerAffairs reviews censuring us????

What does Consumer Affairs actually help the consumer with? I’ve given you multiple instances of companies doing what they shouldn’t do and I don’t hear anything from your company. How is that someone can get banned from a community center with no good excuse?? How can people credit cards get tampered with on a regular and I see all these people reaching out to you. Why?? What do you actually do beside read and comment to us what you don’t do.

I wrote my honest and truthful experience but you, ConsumerAffairs, seem you did not like my review. Should I praise Select? Would you then approve of it, although I provided you with evidence. It is 3 whole weeks and they still have not sent my check. What do you call this?

"Our moderation team has determined this review does not meet our guidelines for publishing." A generic response that provided no specifics. My review was based on proven facts and polite opinions. Failing to publish such is an indication of CA is not being as truthful as they say they are. Will CA answer any of the BBB 1 Star reviews?

I recently had the pleasure of utilizing the services of ConsumerAffairs, and I must say that my experience exceeded all expectations. As a meticulous consumer, I value transparency, reliability, and superior quality, and I found all these aspects in abundance with ConsumerAffairs.

Wouldn’t let me post review because their search couldn’t find company I wanted to review. (Advanced Cellular Service) company is in Arcata California and provides good service at very reasonable price.

Consumer Affairs grays out the password box in Account Settings. Can't be changed. Okay then, let's just delete the account and create a new one. Nope, can't delete it either. Irresponsible for a company whose business is pro-consumer.

I purchased a wig from a company that was sub par and was unable to even wear it. I tried to reason with them to no avail. Once I wrote a negative review about them, they responded right away and refunded my money. Thanks to Consumer Affairs I have a voice and am a happy consumer!

Caution! This company or entity sends out deceptive, scammy emails claiming there is a review response. They force you to create an account to read it. Then when you oblige, this deceptive, scammy company actually does not have anything whatsoever. It is all a sham.

You said you would help me find auto warranty, and I was interested - but then multiple companies are calling me and sending me emails. I did not ask for that level of intrusion. I will not ever follow your suggestions again.

ConsumerAffairs would not allow me to give a true and factual story on Nitro boat and white river marine. Everything I stated was true and correct and they refuse to publish it,, Not a reliable source for factual information

I used Consumer Affairs to try and find an extended warranty for my car. They claimed to have found two companies that would supply a warranty for my car. When I actually reached out to each of the companies, both declined me. What a waste of my time.

I am truly sick and tired of having to constantly delete your ** pop-ups. They stop me from progressing in my laptop work, I can't access apps or content until I clear your pop-ups off the screen. I delete one and it comes right back and I am sick of it. What the hell is wrong with you people? STOP HOGGING MY SCREEN WITH YOUR ** POP-UPS!!!

I have placed two complaints before! Conn's Appliances and Avas Flowers. They have HORRIBLE REVIEWS! More than thousands of horrible complaints! WHY do you people allow these business to remain active????

Don't bother writing reviews on this site. They must throw darts at a dartboard to decide which reviews get approved and which don't. I wrote a positive review of TD Ameritrade, a well known and respected financial site. I also made it clear that I have no affiliation with TD Ameritrade; I'm merely a satisfied user. But ConsumerAffairs.com wouldn't approve the review. Perhaps they're only looking for negative reviews.

Do not rely on anything on this referral site. They have done no checking. The "Referred" companies pay to be on this site. The quality companies can be quality-less, as was the case with 24 7 Logistic Services Movers. Consumeraffairs.Com should be ashamed to be affiliated with such a horrible company. Do not do not do not under any circumstances use 24 7 Logistic Services for your move. They will tear you down, along with your bank account and your belongings.

This website steers negative reviews for business partners to the business rather than approving posting it. This is not a genuine, equal review site. Other sites do not allow a business to influence the reviewer. Your feedback is published and viewable. Read the FAQ. Pay particular attention to the benefits provided to the business versus the reviewer. Make sure to copy your review so you can post it where people will actually be able to see it. The “Moderators” determine if your review will be published.

I regret signing up for this site and providing my personal information. I wrote a review which was straightforward, but it was not approved. No rationale was provided. Was it because the review was negative? Well I had a very negative experience with the company that I wrote a review about. Is this site even legit?

This Co uses a trusted name of another company with same name to seem like a reliable unbiased source. Yet READ - WHO WE ARE & and HOW WE MAKE MONEY. They are “authorized partners” with the companies you are reviewing. Why They reject many honest reviews, as they did mine. We will see test their transparency by seeing if they will publish this review. “We offer our website for free to consumers. We make money with our Authorized Partner Program. We have an authorized partner program for businesses who in turn pay us to participate. Those who participate are our “Authorized Partners.”"

Long process but great surveys. At first I was skeptical but after taking the surveys my confidence grew. I was sent to a couple of different sub surveys but hitting that back button brought me back to where I left off.

ConsumerAffairs.com is backing bad companies and taking your money whilst they are at it and they won't post honest but bad reviews of bad companies. They will just keep feeding companies that should have class action lawsuits against them. This place cannot be trusted at all. I am sure this won't be posted anywhere ever. Good luck listening to this site.

I sent a review on WellCare insurance and read every one of their reviews and 90% are 1 star, yet they give Wellcare a 3.8. Your programmers might want to pull out their 5th-grade math book on averaging.

I made a mistake of setting up a sign in here and if there is a way to avoid your alert spam I haven't seen it yet. I had to specify my browser to block your spam. I regret ever visiting your site as your behavior is parasitic and ironic in that regard.

Be aware that this is not Consumer Reports. This site says in the fine print that they receive compensation from companies when the user clicks links, submits forms, etc. The star listing is inaccurate.

I don't understand how Consumer Affairs has so many companies, i.e. Silver Singles scoring high reviews (4.5) when all the reviews are 1 or 2 stars. The review itself written on CA about Silver Singles praises the dating site but yet all the reviews are negative. How is that possible? Money must be changing hands.

They are amazing. They really support the facts and I love that. This place will always hold a special place in my life. They are amazing with what they do and they all deserve to be treated like they treat you with how is amazing

This is a review of ConsumerAffairs.com itself. I was looking at reviews of Travel Guard. Almost all were one star and negative reviews. I had scrolled through all 18 pages. Only a few were 3 and 5 star. But the summary of reviews by number of stars (the bar graph) showed many reviews with 3, 4, and 5 star ratings and few with one star. So what's the deal? I can't click on a row in the displayed graph for 5's for instance, and have it return those reviews like most every other site with this type of display. How can I believe the graph when the overwhelming number of reviews had a 1 star rating.

Do not use or respond to anything ConsumerAffairs sends you! They send your name and number out to multiple sales people who want to pressure you into signing up - the calls do not stop even when you tell these high pressure sales people you are not interested!!! And Consumer Affairs will not contact you when you reach out to them!!!

Consumer Affairs is just as bad as the rest of the ☆ companies. I looked up reviews for Fidelity Investment. This site starts w/ 5☆ reviews deceptively leads to all 1☆ reviews. You can tell fidelity paid.

I could not get Resolution from Physicians Mutual Dental Insurance - But by contacting Consumer Affairs I got resolution I believe. Will know for sure after 01 September 2022 if my Wells Fargo Bank USA is not auto pay electronically debited. But so far so good. Thank you Consumer Affairs Consumer Protection Agency (independent).

I wrote an honest review based on my experience with a company and it "did not meet the guidelines" so what is the point of the CA website?? To me it's totally worthless if you cannot post your real experience.

I had a recent experience with my homeowners warranty service which left me appalled at the level of service they provided on a claim I filed. The technician destroyed a wire to an outlet, left it unrepaired, then stated the wire was not secured to the home, when in essence he'd pulled it and disconnected from the home and couldn't reach the wire which was located in an exterior brick column. I filed a complaint. They followed up, provided a case manager who simply didn't follow up with me. I was with this warranty service for at least 7 years and a few other gotcha instances which left me a bit dissatisfied. I decided to make change and was recommended First American Home Warranty which I feel has a more robust and comprehensive service plan for our home. Thank you for recommending them. Glad we switched from Choice Home Warranty!

I put a post on here about a company and it was not completely positive (about HomeServe). I asked after I made the post why I could not see it. I was told they allow 2 weeks for the company you review 2 weeks to respond before they place your post about the company you review. It is well past the 2 week period and I want see what they had to say. AND I have now at ConsumerAffairs when I clicked on their LINK about reviews, I have left, it STATES you have not placed a review. Since they "MAYBE" compensated by companies seems they may not post negative reviews?

I had no idea how much information was missing from my settings. Hopefully this will make ads more relevant and meaningful. Overall experience was positive. The cookie setting are very easy to understand and the disclosures very easy to find. I did have a few problems with initial site navigation but the ease of use more than made up for it. I was able to easily make a decision on how I would like my ad experience presented to me.

Please do your homework. American Home Shield is the worst company and they are fraudulent. There are hundreds of bad reviews yet you ranked them high: something is wrong with that! I trusted your reviews until now. Bad call ConsumerAffairs.

Was looking for reviews on a Horribly rated company named Atlantic Broadband. The ratings box you show seems to suggest that most reviews are for 4 or 5 star rating. Not So. Further investigation by number of stars show less than full page for each of the levels from 2 stars up to 5 stars, a total of 4 pages for all of those stars. However, there are over 8 pages of one star evaluations of Atlantic Broadband as I already know from personal experience. It seems that someone or some reason leads your summary box of ratings to show the exact opposite situation. I see no reason to come back or recommend this site to anyone.

Consumer Affairs was a company I trusted, no longer. Consumer Affairs solicited Endurance insurance, who uses high pressure sales tactics. If you don't take the offer right then and there they will jack up rates. You can't get a quote and think about. I had to pay for everything out of pocket and now hope they reimburse me. I have lost all faith in Consumer Affairs!

I searched online for how to report a negative experience with Frontier Communications as they expand into the Santa Barbara market. And it's really with their choice of contractors running around with Frontier magnetic signs on their trucks. And I google-stumble on ConsumerAffairs.com, and see that, yes, people write reviews of Frontier here. And I see that Frontier does respond though most of what I see is "go contact our facebook team" which doesn't seem all that helpful. Still, it seems the most promising site. So I write my review. And Frontier responds very quickly. Within hours. Asks me to contact facebook social media. This still seems like PR control but there is human here who honestly seems to want to help. OK. I'll do it.

I asked for auto warranty comparisons and hesitated when asked for my phone number, but Consumer Affairs promised to MASK my number. The LIARS released my phone number. Terry ** ** on 4/19/22, info sent to Dreamlandquilts@gmail.com. You’ve shielded yourselves from complaints so this is all I can do. Stop the calls from the two companies you sent my info to after promising not to!!! I plan to send a complaint about this to the BBB you cowardly liars!

I was getting nowhere with a company to resolve an issue. But once you post a negative review, someone takes notice and took active steps to resolve my problem. I don't think I would have gotten anywhere without Consumer Affairs! Thank you!

You emailed me to read to a response from Pure Talk, I create an account, log in and I’m told I have no reviews posted. Not sure what the problem is but that’s 30 minutes I’ll never get back. Looking forward to hearing from you

Site allows homeowners to post false and untrue information. Before they post they should have to get both sides of the story. The reason people post here is they can post without retaliation. Most are unreasonable consumers that didn't finish paying or were difficult.

When I was searching to subscribe directly for your website, the first one who show up was a not secure one that my browser warned me about, just because of an extra letter S after the word consumer_affairs.com.

Consumer Affairs helps the little guy get noticed. With disputes you can feel not heard by big conglomerates. Consumer Affairs has helped me solve my issues with a couple of companies and I’m excited about utilizing them again for positive resolutions.

ConsumerAffairs.com is promoting a scammer company called Lightinthebox. I tried to warn anyone on this site, but the moderators won't allow it. Lightinthbox is a scam company and Consumeraffairs.com promotes them. I know this won't be posted and this is the last time I will ever use this site.

I am so glad to have found a review site that actually gets things done. I have made 2 reviews and got a reply from both companies and resolved all issues I had with them. I highly recommend this site if you need action on a problem.

During my warranty research I received a call from Consumer Affairs and was advised Carchex was a good company to choose, thanks to Consumer Affairs for their guidance in helping me choosing a good warranty company.

I appreciate the help Consumer Affairs gave in finding a resolution to my situation. They were able to help at a level that I would not have been able to achieve on my own. Once Consumer Affairs reached out to the business the resolution process was quick and easy.

This is one very excellent tool to have in your struggle to stop a company from taking advantage of you. Wonderful to be able to inform others of your experiences so that they can make an educated decision on rather to use a company or or not. That was my experience and why I gave it the rating I did.

I had a issue with a company and used this site to register a complaint. Within minutes my issue was resolved. I had made numerous calls to attempt a resolution with no avail. This site is great and I will definitely use it again.

I was scammed out of over $100 by Rocket Mortgage. They lied to me to get my money. Because of my review on Consumer Affairs they gave my money back. If not for Consumer Affairs I would have lost possibly up to $500 which is what rocket mortgage took from me.

"Our moderation team has determined this review does not meet our guidelines for publishing." WHY THE HELL NOT? Can't believe I wasted my time with you folks. Maybe my English isn't good enough, please enlighten me.

While the site did highlight, in absolutely no detail, the various options available, it did not go far enough. It required me to choose a contractor before understanding what is involved. It would be better if the site had a link to the manufacturer, not to a contractor.

Once I made a choice I don't need to argue with every vendor on your list why I didn't choose them. My "I picked someone already" should be enough to receive the courtesy of respecting my decision. And your criteria for who's better may not be the same as mine. I didn't want to cover everything but the kitchen sink - and the last thing I wanted to do was to spend my time with a used car salesman explaining my reasoning. And that includes you all.

Eager for all your important information but I had no problems until I got to the last step which was to “get my matches” but this site computes a “sorry, there was an issue” error. Nope, Scams like you are “the issue”.

After spending so much time trying to get a problem with my timeshare company without success, it was refreshing to post the facts on Consumer Affairs and very quickly get a resolution from my timeshare company. Thank you, Consumer Affairs, for making the impossible possible!

Thank you Consumer Affairs for your assistance. I'm grateful your website allowed me to revise/resolve my complaint with ease. Unlike BBB your system setup is user-friendly. I appreciate all you do. Keep up the great work.

I seldom write bad reviews as I prefer writing good ones. But when I have a truly bad experience, I sometimes will let it be known. In this case, it was what could be called a particularly bad review. I received a response from the company almost immediately, and ended up speaking with 3 customer service people, one of whom followed up twice to ensure things were working smoothly. Unfortunately they were not. Shortly thereafter I received a phone call from a technical service person. We thought we had solved the issues, but unfortunately that did not turn out to be the case. He also followed up with me the day after we had spoken. Now that's what I would call not only good service, but exceptional service, especially in this day and age. It's just too bad the problems were unable to be fixed. The company certainly did try.

I was having an issue with Choice Hotels Inc and I posted that issue on this website. Immediately I was contacted by Choice and the issue was resolved. This is an amazing resource and it worked awesome for me.

I tried calling Williams-Sonoma customer service and got no help. I then went to Consumer Affairs and also sent an email to the company. I got a resolution within 24 hours. I think that is great! This was the first time I've gotten help from Consumer Affairs and I will keep them in mind for the future. Thanks.

Thank you for helping me to resolve the issues I had in a quick and honest way!! The company responded immediately and everything was worked out. I'm also glad that I was able to update my review afterwards.

This review is about Consumer Affairs. They are dishonest in every way. They go where the money is. They can care less about what people think. Though this won't go through here but it will with Trustpilot and others. Someone has to keep a eye of these crocked review companies.

I explained my situation with a vendor and it gets rejected with NO explanation. My guess, you are working for 8x8 and choose not to be partial. Whatever ConsumerAffairs, now I know better about YOUR company's motive.

Updated on 11/13/2021: I could not get on your Private Response. Why does it have to be Private??? My review 10/09/2021 about your company. Process 24 to 72 hours. 5 days "holding period". 8 days top... Then why did it take Consumer Affairs 23 days to respond? I was not going to Respond, but I had a question that needed to be answered!!! "We only allow one Review per company." WHY???? If the company is no good and what tell the consumer is not True. The people out there need to know about them. Judgment is not Resolved...Please Stop sending anything. I do not Trust consumer affairs any more than I do Freedom Debt Relief.. And that is bad. 1 out of 5 a 0!!!! "We count on members to help consumers make well informed decisions about business or products." No you don't or you would share the Reviews we send...

These reviews were ONLY of companies that PAY CONSUMERAFFAIRS.COM for advertising. These are honest reviews and I wanted them made public. The private responses are unacceptable. How is a real review true and honest when all the details are kept private???? Only the ones that seem to be supporting this website will be deleted. After over 4500 views of my original review why must the entire thread be kept private. Now the company has stopped responding after proof of their mistakes however this website will not and refuses to make real news public. Sunrun is a paid sponsor of Consumeraffairs. Do your homework on both companies.

I had a problem with a prescription drug supplier and to my surprise a Consumer Affairs review did wonders to resolve the problem. The company responded to the dissatisfaction and indignation I had expressed at being charged for something that I could not use and so I would like to thank Consumer Affairs as well as the drug company.

This site is a joke! I'm sure this review along with others I've left on poor companies with poor and unethical services, will now be deleted too. Why are my reviews disappearing? Isn't that the point, that we get to review bad experiences too? Or do you just delete those as if they never happened? What a joke!

When I was making zero progress in communicating directly with my Solar company through the established methods, Consumer Affairs provide a means to communicate directly with a company representative that truly cared and could actually pull in the appropriate resources to repair my solar system. Big thumbs up!!

I love the info you provided, but couldn't print one page....all were blank???? This was the only site in my research that would not allow printing a copy of the info on the screen. Tried several times with same results...very frustrating.

Had issues with an online purchase. Telephone and emails inquiries to the company went unanswered from 8/13 until 8/24. Filed a complaint via Consumer Affairs on 8/26 and the company responded within 24hrs with a resolution that was satisfactory. Thank you Consumer Affairs. We could not have done this without your help!

I put a review on here to name and shame the poor service from a company in the US after purchasing an item from them that was shipped to the UK, although with the time scale this site may not have influenced the company to resolve the matter, it is still important for consumers to have a means of expressing their views about companies who do not perform or have bad customer service, and to warn others of any possible wrongdoing. Regards.

Placing my review on Consumer Affairs was very easy. What amazed me was that they contact the company being reviewed and try to facilitate a positive outcome (if the review was not good). I will definitely use Consumer Affairs again.

I was checking my email I seen Consumer Affairs has an email for me. It say How to choice car warranty. I am in a shopping of car warranty so I open it. There is a suggestion of what company I have to get warranty after I type in my vehicle information. To my surprise it was low price. I like it unfortunately I don't have my debit card yet. But for sure when I receive my debit card I come back to this site and buy the warranty for my car. Or I will call them now and negotiate to pay later.

I got a quick response from the company I wrote a review about and it was dealt with very fast. I am grateful for Consumer Affairs because if they had not been here, I would still be stuck with issues.

I'm trying to unsubscribe from this site and you are playing the redirect game. I hit the unsubscribe in my email and it sent me to a page asking questions. I rent an apartment. I don't want anymore emails.

Published review and wait for review for long time, but finally it was rejected with no described reason. Published review was about negative experience about known company but written in completely neutral manner. Looks like biased moderation. Can trust this service anymore.

I was trying to reach my phone company for 3 days - on hold or waiting for chat literally all day. Within 1 hour after I submitted a review to CA, the phone company replied to my message and offered to solve my problem.

I was told I could get an auto warranty and now I'm told no there was some issue!! I filled out everything I was asked and I feel they just wasted my time and energy and I'm not too happy. Bad business.

This site was easy to use, and a great way to read about other consumer's experience with the company I was involved with. My review prompted a quick response from the company that I was doing business with and I was able to get a quick resolution from that interaction as a result of that communication. I will definitely use this site more frequently to learn about companies moving forward!

I recently reviewed a warranty company through Consumer Affairs and I am more than pleased with the service I received. I posted my review through the site and within days I had a resolution from the other company. Consumer Affairs handled my request, sent me email updates, and the entire process felt smooth and valuable. Thank to so much!

They waste my time with filling out forms then in so many words say I'm not able to receive help. I have been on the section 8 waiting list for 13 years. I'm 67 yrs old. Suffer with cellulitis. Homeless. Have vascular dementia. 18 months ago was struck and hit by a suv as a pedestrian. Injured at work 6 months ago. I still have not received my state disability insurance checks yet. I'm not going to waste any more tiime energy on worthless companies like Consumers Affairs filling out forms just to have them sell my personal information and then tell me, "Well you don't qualify."

I had a long standing, stubborn billing problem with RCN, the cable company. Within 24 hours of my posting a negative review of my experience, RCN resolved the dispute, for about $70, in my favor. This site works.