CarParts.com Reviews

I ordered couple of parts for my old Honda Accord. The original parts from Honda including the labor for installation. We are going upwards of $800. The value of my car itself is not that high to spend $800 to fix couple of parts. So I started exploring options and came across Carparts.com. Initially, I was skeptical but eventually went ahead to order the parts I needed based on the assurance of fit to guarantee as well as return policy in case it doesn't work.

Found what I needed and received the product without delays. Price seemed to take in shipping costs compared with Amazon. Wide variety of parts and easy to use. Great way to find parts for older vehicles. I would recommend them to friends.

They saved the day. The body shop I was using couldn’t get the correct color of door handle because none of their approved vendors had it. Carparts.com had the part and it was delivered in a timely fashion. They kept me up-to-date on delivery via email. The door handle was the correct color and it works great! So happy with the service I received!

I highly recommend CarParts.com for your automotive needs. I recently inherited my Dad’s truck and with the awesome help of Carparts.com I am restoring it to perfection in honor of my Dad who passed. The customer service care, products and prices are outstanding. Thank you team Carparts.com for helping me honor my Dad with your professional business. -Luke

Got these headlight for my 2014 Ccion xb restoration and they look amazing. The Headlights are great. They fit perfectly and glass is free of scratches. All the screw locations lined up perfectly. Recommend.

I ordered a part I needed fast and chose CarParts.com because they gave a delivery time within my time frame of needing the part. They delayed the delivery three times because they waited too long to mail it for me to get it in time. I had to go elsewhere and get it locally, as well as pay more for the part. When I requested a refund because it arrived too late, they said I would have to pay for the return! I will NEVER order from them again.

I had a great experience at CarParts.com! The staff was friendly and really helpful. They helped me find the perfect car parts and answered all my questions. The prices were good, and I felt like they really cared about helping me. I definitely recommend this place if you're looking for car parts!

I placed my order, what I ordered was not in stock so they upgraded my order so it could be fulfilled. I was pleasantly surprised at this but then the shipment arrived. I only received 4 of the 6 I ordered and no spark plugs. The spark plugs, were apparently shipped from somewhere else (I never received an update on this until I talked to customer service). I have been waiting for these parts so I can get my vehicle running. When I talked with customer service and inquired about my order, I was told they could either cancel my order, wait for a investigation and they could send me the parts. They then said they had no other parts to send me so I could only cancel. So now I have had to wait 11 days to get my parts and now have to ship them back and find someone else to order from. Not impressed.

I ordered a kit (KIT-**) and wanted to get installed when it came, started to put parts in and the grill didn't come with retainer clips, called customer support, told me to source them locally and they would reimburse me for them... did as they said and got installed next day.. called back to customer support, had to argue for 30 mins to get them to pay for parts that I bought locally and was told would be reimbursed by first customer service rep....parts are all thinner plastic than OEM, but fit... I will probably source parts from another supplier next time.

I was charged an extra amount of 259.79$ on December 18th after my original purchase of 328.76$ on December 17th for shocks and struts 6 pc. I hope to receive my money soon. How else will I put on the shocks on. I need to pay my mechanic. If not I will have to file the bank for a temporary credit. I need my money asap. Now come to find out after digging for hours you guys have a long history of that with your clients. I have proof. I am very disappointed with the service!