CarParts.com Reviews

CarParts.com were able to get the driver's side & passenger's side 2008 Honda Accord Headlight Housings for a spectacular price and I had a friend install them for me and this my son's car finally has headlights that are clear! Honda Dealerships were going to charge me $975 to $1100 for each Headlight Housing & installation was another $250. I do not have a spare $2650 plus tax to spend on my son's 2008 Honda Accord. These Headlight Housings needed changing and as soon as possible.

Awesome customer service from CarParts team! I had a blower motor that I bought a few months ago and was finally able to install. It was making a clicking noise that didn’t go away. One phone call and Car Parts customer service representative had a replacement sent out the next day. You don’t find that kind of customer service everywhere. I’m 77 years old and was very impressed and thankful for the great customer support. Thank You.

I ordered from them for the first time when my wife's AC Compressor went out and the dealer wanted $1100 for the OEM. My mechanic actually said if you buy the part, I'll just charge you for labor so I googled and came across CarParts.com and ordered the product. Super Important to either use your VIN or make sure you give them as much details as the car (Year, Make, Model, Engine Size, Etc) because I did at first order the wrong part because I didn't choose "Sport".

My experience with CarParts was great! The customer service department is excellent. They go above and beyond, to make sure customers are satisfied! Assistance is given, anywhere it is requested. I will continue to shop at Carparts.com because of their outstanding support and customer service!

My experience was great but I’m still waiting on my refund to be posted to my credit card. I love shopping online with Carparts, never had to return a part until about 1 month ago, my refund hadn’t hit yet.

Shit company. Mislabels and sends the wrong parts and then won't take the return on a technicality on outside their return window when more than half the return window is waiting for the item to arrive. Absolutely garbage business.

I bought shocks for my Ford, received them, wrong part so I return them. Lo and behold it has to be within 30 days. I get that part but the hassle and time it took to get a return packing slip and to ship to them took over week to even get a response. Another week to get packing slip and twice as long to ship to them as it did to me so guess what 30 was up so I don’t get refunded. Just told, "Sorry." So I just ate 120 for their bs. I still never buy another part from them as you should think twice too.

Great quality part, great price, fast delivery. Highly recommend!

They got me for the last time. Pricing was good, but too good to be true. I'm a week past the scheduled delivery date and tracking update show "in delivery" which is what it has shown since the day after my order. If you want your part, don't buy here. You'll likely not get it anytime soon. You can't reach customer service (I'm sure on purpose) to resolve any issues.

Car parts.com is amazing. Omg. I love it so much; it is the best. I come here for most of my parts when I don’t need them right away.

They keep moving the delivery date, then they say parts weren't deliverable, yeah right, FedEx, UPS, USPS never have a problem. Man did I screw up ordering parts without checking them out. I have a disaster and can't get it resolved. Can't get an honest answer from these people.

They lie about shipping dates and don’t offer refunds. No customer service available.

First time we ever used them and probably the last. We got double billed. Total BS, so I'm out 900.00 doe 450.00 worth of parts until they decide to release the hold on the original charge.

Good parts at a good price. Bumper replacement improved the look of my vehicle greatly.

Quality parts and great prices, the delivery was fast with no damage to my order.