Carparts.com

After 22 years of use my original alternator started to fail, I knew I was going back with an AC Delco OEM alternator, but the prices were very high. Carparts.com had what I needed at a very fair price. The alternator is exactly like the original and is performing as expected. The process to return my core was painless and I'm very happy with company.

Updated on 12/22/2022: I recently wrote a review about Carparts.com where I gave five stars. I said in the review I received a van grill that would only partially attach to the van, but I also said I felt the issue was with metal on the van that had been bent due to a front end accident. I expected nothing further from this company. A customer service representative from the company contacted me to see if they could help, in case this was a product quality issue. After noting there appeared to be no quality issue, the company offered (at no cost to me) to switch to a different grill, or issue me a small credit. I felt a different grill would do no better, so I accepted the credit. I'm floored, since I expected none of this! While I do not purchase a lot of auto parts, as long as this company can get to me the parts I need, I think my days of scanning auto parts salvage yards are over.

Hi everyone, I would just like to tell you how well that I was treated at Carparts.com. I am almost 64 years old and most of my friends are restoring hotrods and old classic cars. Then there is me. I got real sick at 51 years old and had to retire. So my project is a 2003 Jeep Wrangler TJ. What a project right! Well my project is also my plow truck that I have to let my friend plow with because I have MD and I am unable to do it. I have never once charged anyone for plowing!! I came by Carparts.com by a friend who has a hot rod and said that I should try them. At first I did not listen and ordered one elsewhere. WHAT a mistake. They told me that I would have it in 2 weeks. It never came so I found a number and called them and was told to cancel my order and find one elsewhere. They could not get one.

Pros: brand new parts, warranty, guarantee, even shipping insurance, good prices, good selection, conveniently shop from home, save time, money, & energy hunting for the right parts.

Ordered a regulator with motor for my truck driver side electric windows. When selecting my part, I was asked for my VIN, it was revealed that I have a VIN for a Lariat crew cab and not an XLT Supercrew. This is probably what has caused a previous issue I had ordering a part from another website. Louise caught that and verified my need. I bought the vehicle brand new from the dealer, so I have no idea what caused that issue. I will definitely return to Carparts.com for future needs thanks to Louise's expertise and attention to detail.

I have bought a set of 4 engine mounts for my 2007 Toyota Corolla and this job has cost me so much time and extra money because the ones I bought from Carparts.com have only 1 that fit my car out of the 4. After attempting to leave a review for the product TWICE, it fails to show up on the product website and the only reviews on there are 5 and 4 star reviews which is why I bought the product.

Do not do business with this company. They will double charge you then not refund you the money when asked so far for over 2 weeks. They play around and give the, "Oh it takes 3-5 business days," well it has already been 14 business days. They love to play phone around the room with other associates there and make excuses over and over. They put a bunch of unauthorized charges through and proceed to play ignorant. I will be following up with fraud to DACS for them to proceed further.

I waited 2 weeks for a left and right fender well liner for the front wheels and revived one rear one, upon talking to customer service I was told nothing could be done but return it and wait for a refund. I asked if I could have the parts overnight shipped because it’s for a customer's car and I was told “we only refund not replace." Would rate zero stars if possible.

These guys are great. They shipped it fast, explained anything I didn't understand and helped me make sure and afford to get both pairs instead of just the one.. I will definitely use their services again!!

Purchased coolant tank for 986, a 4-5 hour job. Got done and tank failed. Because bought tank over 90 days, company won't warranty. I live in FL, working on car in summer was not option. Disappointed!