CarParts.com Reviews

We have ordered from this site many times, with no issues. We unfortunately, did have an issue with our last order being damaged but the CS team was extremely responsive & took care of it immediately. This is our absolute go to for any vehicle parts we need.

Found what I needed and received the product without delays. Price seemed to take in shipping costs compared with Amazon. Wide variety of parts and easy to use. Great way to find parts for older vehicles. I would recommend them to friends.

They saved the day. The body shop I was using couldn’t get the correct color of door handle because none of their approved vendors had it. Carparts.com had the part and it was delivered in a timely fashion. They kept me up-to-date on delivery via email. The door handle was the correct color and it works great! So happy with the service I received!

I highly recommend CarParts.com for your automotive needs. I recently inherited my Dad’s truck and with the awesome help of Carparts.com I am restoring it to perfection in honor of my Dad who passed. The customer service care, products and prices are outstanding. Thank you team Carparts.com for helping me honor my Dad with your professional business. -Luke

Got these headlight for my 2014 Ccion xb restoration and they look amazing. The Headlights are great. They fit perfectly and glass is free of scratches. All the screw locations lined up perfectly. Recommend.

Ordered grille. Did not fit. I was given runaround. Had to wait till I sent grille back then wait for refund then wait to order again. Can't drive to work because police will give tickets when lights and grille don't work right. Scammer. Sent me a Christian note but they don't walk what they talk.

Poor delivery timing. They tell you that your item will arrive about 3 days after purchase. Once you complete purchase you start receiving shipping delayed messages. Happened to me many times. Refund process is a mess.

I ordered a part for my vehicle on the suggestion of my son. He said that the parts did not normally take long so I should try them. The part I ordered sat in the UPS office, less than an hour away from my home for 4 days. I get a text from CarPart on the 4th day stating the part would not arrive for another 3 days. I could walk and get the part by then myself. This was very terrible business. I am losing hundreds of dollars without my vehicle. This company is the worst. If you cannot deliver then say that you cannot deliver. I was told 2 day delivery and now it's a week and a half. I will never refer anyone to this company. I will never spend another cent with this company. You should refund my money and send the part for free. So unprofessional. You get what you pay for and I paid for trashy business. They do not deserve any stars in my book.

I should have known better because of the price but the picture and description looked and sounded good. It said that this one fits my truck. When I received the package it looked like the right one but after my mechanic pulled the old mirror off the electrical connector was different. He said he could change their connector with the one on the old mirror and make it work. He did the change and reinstalled the mirror. It looked fine but when I drove off I noticed a distorted view in the middle of the mirror. The edges are fine but the middle of the mirror is distorted. It looks like it is not real glass. Due to the fact that we had to change out the electrical connector it is not returnable. It was priced cheap and now I know why.

!!!⚠ Alert!! Carparts is a classic example of being a scammer. As pointed out in different consumer protector agencies such as BBB and others, Carparts is a stupid scammer and nobody should trust them at all. When I purchased the item, the delivery day was set for Tuesday but today Fedex told me it is scheduled for Saturday. To discloses your address and other information to these scammers is very dangerous. Warn other people about these scammers and write review and expose them.