AutoAccessoriesGarage Reviews

Ordered a cargo mat for my Denali. Description was very confusing. Called customer service, they agreed that their description was confusing. Returned and they still charged me shipping and restock. Same as all the other reviews, will never shop here again.

NOT the quality WeatherTech floor mats I have for my other vehicle. I was shocked when my two front floor mats and the 1-piece 2nd floor mats for my Subaru Outback came in a single, lightweight box. They are thin, low quality and do not fit snug to the floor; allowing debris to fall behind and underneath.... defeating their intended purpose of keeping the carpets clean and dry. I pray they are not a trip hazard when getting in and out of the vehicle. Lesson learned... I did NOT get what I paid for! At best, these mats are a $75 value and not the $230 I paid!! Very disappointing!!

After multiple attempts to obtain warranty on my Tonneau cover over a 2-month period, I was rejected by Auto Accessories Garage - supplier, and Trident - manufacturer (Toughfold II); their reason - uneven weight distribution not specified on autoaccessoriesgarage website. A complaint email to BBB website 5 months later obviously convinced them my complaint was legit. A new cover was sent 2 weeks later.

They won’t let me return a product I purchased two months that will not fit. I didn’t even know that it didn’t fit at the time because I didn’t have the money or time to install it but yeah I wouldn’t recommend them. If you're not sure because it says it’s fits my car but it doesn’t and when I’ve been to other sites and had that issue they would after at least money for their store if not a refund.

I wish I had read all the reviews BEFORE purchasing from this company. You better like the product you order (buy it from another company first) because they charge you return shipping and a 15% restock fee. I buy a lot of stuff on-line and this is the first company I have run across that does this. My return ended up costing me $40. I did not like the product so I could either keep a product I do not like and will not use or spend $40. I will not buy another product from this company.... go directly to the manufacture and get it direct. It's actually cheaper....

They wanted charge me for return shipping and a restock which basically came to about half the price of the item I wanted to return. I'll stick to Amazon Prime from now on. I will not be buying anything from them in the future.

I was lied to! The lady told me it shipped yesterday the 16th. Also I was excited to have a new go-to for my auto needs but after ordering 10 days ago and it hasn't shipped. Not to mention being lied to. I do NOT think I will order from you again unless you can make this right! Thank you. Randy **

Horrible customer Service. Purchase a $1800 Bed cover, was traveling, they send wrong model, they refused to exchange. They sent it wrongly, they don't want take responsibility, told they can't replace. I have to stay with this product that does not fit my truck. This is ridiculously bad customer service. Do not order from this company.

Ordered fitted floor mats for my auto, they charged my card and yet they conveniently have no idea where the order is or when I will ever see my order. I am reporting this company to my credit card company as fraudulent.

It's been over 2 weeks now, my item purchase and paid in full, I had many follow ups with their team over the phone and via their website customer page, they still don't know if the item is actually in stock where now I suppose to have it in my hand. I recommend you stay away from them and try other reliable resources. This service is a joke. This is all they had to say every time I ask them about my purchase: "Thank you for the email inquiry. Once we get a better update on your order status we will keep you updated via email. We do apologize for the delay, Thank you for your patience. Have a nice day."