Car Computer Exchange Reviews
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About Car Computer Exchange
Car Computer Exchange refurbishes and supplies automotive electronic control units (ECUs). The company specializes in reprogramming and repairing ECUs for various vehicle makes and models. Its services include diagnostics, software updates and warranty coverage.
Car Computer Exchange Reviews
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Reviewed April 29, 2026
I received my component, installed it engine ran well. The transmission gave me four error codes. A check engine light, warning light came on. I’ve returned the unit to be reprogrammed and or replaced, waiting on replacement.
Reviewed April 28, 2026
I received my part. It was in perfect condition, and my vehicle runs perfectly. I will definitely advise people to order from here.
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Reviewed April 22, 2026
Quick service, ecm worked as it should. Will be using again.
Reviewed April 20, 2026
Great service. Easy process and will definitely use for in the future.
Reviewed April 20, 2026
Great. All expectations exceeded. Fit and look like stock.
Reviewed May 11, 2026
TERRIBLE COMPANY - NEVER DO BUSINESS WITH THEM. We also filed a BBB complaint, they have had over 300 complaints in the last couple years. They stole $518 from us. We were told we would receive a refund, never did get it and now they said it was denied.... READ reviews from the BBB or on Yelp - others have had similar issues after I looked a little deeper.
Reviewed April 29, 2026
I personally had very poor experience. I sent my ECM from my 2002 Cummins in for service and I received it back and installed it. 700 miles later it quit working so I sent it back and was told that it could not be repaired and my lifetime warranty was void because it was not repairable and I could not be reimbursed even though I had returned it within the 60. Very dishonest company.
Reviewed April 22, 2026
ECU looks new/refurbished, but hasn't solved the reported problem. OBDII reader indicated ECU failure. Further review forthcoming upon solving issue.
Reviewed April 21, 2026
Thumbs up. Fast delivery. Items works as expected.
Reviewed April 11, 2026
Horrible communication, horrible company, will make any excuses possible to screw people out of their money, I'll make sure everyone I know never uses this excuse of a company for anything.
Car Computer Exchange author review by ConsumerAffairs Research Team
Imperial Car Computer Exchange is an automotive computer parts supplier in Raleigh, North Carolina. They specialize in refurbishing and exchanging computers. Customers can order online and receive a programmed, ready-to-use computer in days.
Selection of products: Imperial Car Computer exchange specializes in computers for Dodge, Jeep and Chrysler vehicles but also carries a selection of parts for other makes including select models of Plymouth, Ford, Honda, Lexus and Toyota. They also offer select programming tools and battery chargers.
Free technical support: Because most computer parts are reprogrammed and ready to plug-and-play, customers can generally install the part themselves. If you have questions about the technical process while installing the part, you can call their representatives and receive customized support.
One year warranty for exchanges: Customers who opt to send in their old computer parts receive a free one-year warranty on their new or refurbished purchase. Imperial Car Computer Exchange provides a prepaid return shipping label to make the exchange process simple. If your new or refurbished computer fails within a year of exchange, they will replace it.
Payment options: Imperial Car Computer Exchange makes online shopping simple with several payment options. They accept all major credit cards, PayPal, wire transfer, check or money order. Contact the company through its website to ask about mailed payments.
Fast shipment: This company specializes in fast shipment: your purchase will be programmed, customized and shipped within 1 to 2 business days of your order. Because Imperial uses USPS Priority mail, if you are located in the continental United States, your shipment will arrive within days of your original order.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
Car Computer Exchange Company Information
- Company Name:
- Car Computer Exchange
- Company Type:
- Private
- Address:
- 602-D East Chatham St
- City:
- cary
- State/Province:
- NC
- Postal Code:
- 27511
- Country:
- United States
- Website:
- carcomputerexchange.com