Amazon.com Reviews

I work at an apartment community in Dallas, Tx. We have several residents who order from Amazon on a daily basis, including myself. Typically the ordering process is easy and you get your packages quick. Since hiring independent contractors to deliver these packages, the overall laziness is quite shameful. We have parcel lockers that our residents pay for for a reason. They know their belongings are secured and they can pick them up at any time.

I have been a long-term, regular Amazon customer and was very happy with amazon, but recently their delivery service has been a real headache! Amazon delivery agents have strange looking private business vans and they do not call or knock on the door, they just leave the packages in the porch. I have lost 2 packages already! FedEx delivery is also doing the same for amazon packages - they just leave them in the porch and it is gone by the time we realize and get it. I have stayed at home specifically because I was expecting a package and there was no knock, no call, nothing. I have to keep checking my orders all day long and rush to get it from the porch before someone steals it!

Amazon allows third party sellers to get by with false advertisement. For me I won't use Amazon again, but if you must do not order from other sellers. In my case I bought what was supposed to be 14 cases of pet food from Lucky Vitamin. I received 14 single cans. Do you want to pay twenty dollars a can? Amazon said they would question the seller. A week later the seller has yet to correct their page and Amazon does nothing. SHAME ON YOU AMAZON.

I ordered 4 tires. Two arrived. Then I got an email from Amazon saying the place they get them from ran out and no more were available. But the next day the 3rd arrived, so Amazon itself doesn't know what it's talking about. Then I didn't know if the 4th would arrive or not, so after waiting more than a week I realized it wasn't coming so I had to order it from Walmart.

There was a time when Amazon was the place to buy, sight unseen. Great prices and awesome customer service. No more. A. Their prices have risen over the past few years, to the point where you can often find better prices at Best Buy or Staples, or Walmart, and most important. B. Their customer service has gotten pathetic. They have cut reps and farmed the rest overseas. Useless canned scripted responses that show no understanding of the problem and lies and BS from this company is all you get. Every issue requires many communications, back and forth, and often BBB and AG complaints until you get it properly resolved. They don't pay their sellers what they owe, and lie and steal. Just a lowlife shady operation now.

I ordered eclipse glasses on Aug. 10 with 2-day shipping. It is now Aug. 19, the glasses have not arrived, and I checked my order, and now the glasses are due on Aug. 22, the day after the eclipse. When I contacted Amazon, they said they had a problem with the glasses and were reordering them. They are not even in stock. If I had known they were having a problem getting the glasses and shipping them to me, I would have gotten them at the Academy of Science in San Francisco, of which I am a member. At this late date, they are all sold out.

Amazon is "an out of this world online merchant." Super huge inventory, great return policy, excellent customer service and competitive prices. With a click of a few keys, I can have an order shipped to my door within a day or two... service that is unparalleled.

Overall, my experience has been good. But I have been price comparing, and I don't think Amazon has the best prices that I once thought they had. It is also hard to get anyone to talk with when you have a problem, but they are good about returning items. It's a very easy process.

Amazon is great and the best part about them is the return policy. Amazon Prime is so worth it. It comes to your door on 2 days and packed for shipping very efficiently.

A company that stands behind the products it sells. There are no problems with returns. The process is easy and fast. And if you can't find it for sale, at a good price, on Amazon the product probably doesn't exist.

I order a lot of products from Amazon. A wide range of things, from makeup, to fishing line, to sandals, to dog collars, to well you get the idea. In general the sellers are wonderful to deal with and as long as Amazon just does its normal routine function, it's wonderful too. The problem is when there is a problem. The first thing most people do, me included is go to the FAQs and try to find the answer. I don't seem to be able to find an answer to the majority of my questions, at the bottom it asks if you found what you read helpful, yes or no. If you select no, then you can write down why it wasn't helpful and submit it. Most sites would then take this information and help you.

I have had the most horrifying week trying to get a package from Amazon delivered. Stonewalled, lied to, insulted and talked to like I am a retarded 2-year old! Most of the Customer service reps do not understand or speak basic English! Sentences are pasted repeatedly outside of context and questions answered the same way. I am disabled and I was told to go fetch my package right after I informed the Customer Service Rep I am disabled and that's why I order online for home delivery. They refused to redeliver or deal with UPS and only offered a store credit as a refund. Why would I want to order from them again to go through the same hell! As of this moment, Amazon stole my money and the arrogance with which I was dismissed is appalling!

Good selection with fast shipping and pricing was competitive. No issue accepting a return when I ordered the wrong item. I regularly order through Amazon.

I really like Amazon, but the delivery does not always arrive on time! I would recommend Amazon every time!!! The thing I like most is that they usually always have everything I need and if they don't, they get it very fast!

Amazon is an amazing company. It is easy to search for what you need to purchase and with Amazon Prime I do not pay shipping. It works out great for me. My orders always come on time and if I ever have a problem Amazon is ready to work with me.

I love Amazon and I usually find everything and anything I'm looking for. They seem to know what I may like and show me as I'm looking or send me emails. I've also found things I didn't know existed. I have always had timely shipments or gifts sent without issue. The prices are good but shipping can be a hassle on some items but can be reduced if you buy more even at other shippers. If I want something bad enough, I’ll buy an extra item I was saving for later to avoid shipping charges that would have been higher. I love that I can save thousands of items for later and keep them operated by groups such as shoes, gifts and decor for home. I can also breakdown by rooms or by names of friends and family.

Amazon has a wide variety of items and a price range for most, with a choice for the price level in which the customer is interested. A description is helpful in choosing which product to purchase, with quality vs. price easy to determine.

I've had an Amazon account for ages. For the most part, I have been entirely pleased. However, a recent experience changed that. In 2016 I purchased a "Certified Refurbished" Seagate external drive from the PrimeDeals seller, which is an Amazon account, I assume. After the 90 day warranty point, the drive failed. I contacted Seagate, who said the drive was never intended to be resold. In fact, they consider them defective. That came directly from Seagate after they traced the information I provided. Every note on the seller's page indicates that Seagate has certified the drives. The seller is Quantum Networks. Beware of any "refurbished" items sold by Amazon, particularly from this seller.

We have now become a regular Amazon customer. The products offered are excellent and the price is more than competitive. The customer service is extraordinary. This is definitely the no hassle place to shop. If there is a problem and these are very few; they consider you a customer and in my case have solved it fast.

I have been an Amazon customer for a number of years and have spent thousands of pounds with them. Last week I ordered some seat covers for my Lexus RX450H. When they arrived the quality was poor and they were miles too small. When I asked to return them I was told that I would have to bear the cost of the return postage, well this is totally unreasonable as the items weren't as described and unfit for purpose. So I don't see why I should be out of pocket when I purchased the covers in good faith, Amazon have been no help under their A/Z guarantee which as far as I can see doesn't exist, when I tried to review the seller and the item giving my experience with the transaction, it was refused as I don't think Amazon is prepared to print negative reviews about themselves online. I am looking into suing the seller for the return postage as a matter of principle as I am not prepared to be bullied or conned.

I usually don't have too much of an issue when dealing with customer service, however today they told me it is no fault of their own that 2-day shipping can take 2 weeks to actually be delivered. It doesn't matter if it says to expect it next Wednesday, it can take however long they want as long as the product takes 2 days to ship from the time it has left their facility. So, if they take a month to hand it to their delivery team, then expect the product in one month and two days- that's what your prime membership buys you. Seems like false advertising to me.

I love Amazon. Great prices for everyone and large selection of products. But Amazon needs to improve their sizing chart for women, men and children. Their sizing charts are out of date. Most companies are from overseas. Their sizing is different there, than sizing in U.S.A. Trying to found the right size in girls for my granddaughter is very hard. My granddaughter is size 7 USA. She is small also for her age so getting the fit needed is hard sometimes. The product sometimes comes too small or big. I notice a lot of other people have the same problem. I wrote Amazon on the problem but nothing has changed.

I appreciated most of my shopping experience with Amazon; however, when it comes to the individual market sellers, there had been quite a few problems with my orders. Not enough accountability were held to give me confidence to order from the market sellers because I could not tell who is going to be reliable. Also, the shipping company, OnTrac, has been a big problem and Amazon continued to use its services even after reading many complaints about its horrible and unreliable services.

Always an enjoyable, convenient and superior online shopping experience with Amazon! Amazon sets a high standard for online shopping. As a die-hard online shopping enthusiast, I mainly do my shopping for almost everything online. Amazon surpasses in ease of use of the website, several options for easy check-out, fast delivery and convenient return policy. Some goods arrive in a day, and sometimes with free shipping. Customer service is bar none exceptional. Other online retailers ought to take a lesson.

I shop due to the ease of Prime shopping. I love the app and I compare it to Walmart every purchase. Amazon prices were competitive. However, lately my purchases have arrived later than expected.

Amazon provides excellent services, your packages arrive quickly and the return policy is good. Online ordering is also effective and I appreciate the quick service.

I created an account with ConsumerAffairs SOLELY to publicly state that Amazon has the ABSOLUTE WORST CUSTOMER SERVICE EVER. I wrote this review on their website for a gift that was never delivered and it took all of 10 seconds for me to get an email back that, "Your review could not be posted." So I will just have to do it here! This item (Graco baby dream glider) was registered for as a gift on my sister's baby registry and my aunt received email confirmation that it was delivered back in July. Well, it wasn't. Never was.

I am a Community Manager at an apartment community and for the 2nd time in the past 2 weeks Amazon delivery person left our resident's packages outside our leasing office because they were too lazy to deliver them to their customer's door. One delivery person literally stated that he is not delivering in the rain and that these Amazon customers can come outside our leasing office and fight for the packages. Ever since Amazon started using people off the street to deliver their packages the delivery service is awful. They are dressed unprofessionally and act rude. Also to try and resolve this over the phone is impossible. I have been transferred 4 times and didn't get anywhere and was not taken seriously. I am very disappointed in Amazon for letting this happen. Every single day they try to bring tons of packages into our leasing office without attempting delivery. P.S. Amazon we do not get paid to do your job.

On the times that I had a problem with a purchase, Amazon worked with me to see if we could make the product work and when we couldn't they issued the return product label immediately.

I order from Amazon frequently. The only trouble I have ever had was the keyboard stand I ordered when I ordered my Yamaha Keyboard. The Keyboard Stand was by Knox Keyboards and did not have the parts needed to assemble the stand. I reported it, and was offered another Knox Keyboard stand. I don't want that kind because they have gone out of business and there is no reason to think the next stand would have the right parts included for assembly.

Amazon is amazing. For me, it's the ultimate convenience in shopping. I don't have to leave the comfort of my home and they deliver the goods right to me. And you can track the product online so you know exactly what day to expect it. There are some items I wouldn't even know where to find in stores or which store to go to but I can look it up on Amazon and usually find it. My pet food is cheaper on Amazon than in PetSmart and I don't have to carry the product into the house because they deliver it right to me. And such a variety of products - they have more variety than the stores and each product has reviews about the product so you can get the details and the general feeling about the product from consumers. Those reviews really do help me determine which product to choose. Amazon is one of the most convenient things about modern shopping.

Amazing to place an order through Amazon, have it confirmed and the next day to also have it canceled by the vendor (not Amazon). Reason: Technical Problem. Oh, right, technical problems... like what? Post office was too far away? Nobody know and the vendor won't respond and Amazon says it's 3rd party and between the mysterious vendor and me. This is MY kind of business: profit without responsibility. Yep, we can and must do better than the jungle river.

Last week a made a order to be delivered in a Amazon Locker, since I could only collect on Saturday 19th. I placed on Thursday so on free shipping should be 5-8 business days to arrive. For my surprise Amazon is so efficient that my package has been update to deliver Tuesday 15th, with 3 days window to collect on locker I would not be able to reach, so I get in contact to Customer Service to reschedule the deliver to Thursday. That was yesterday and today for my surprise my request has been deleted from order details, and my order has been delivered already on locker. So, by Wednesday it will be no more there. I contact CS again, they did not explain why my request has been not taken and can´t do anything because the locker! Department can only reach by phone and at the moment I am outside US.

I'm very happy with Amazon purchases online. Never had a problem, got packages on time and will continue to purchase items from Amazon. Free shipping helps when you are a Prime member. It is worth the money.

It's unreal how much Amazon is in touch with customer service. They truly want my business and they make sure I want to do business with them. Smart. I feel appreciated and I will stay a good customer. It's nice to get good service when you're paying and I expect it.

I don't know if there's a way to make research and purchasing easier. My purchases have been completed as promised and have arrived in excellent condition. I have and use the Prime membership and find it to be a good value, at least at the present price.

Amazon is very convenient for me as I cannot walk around stores anymore. They have quite a variety of the item you are looking for. The prices are comparable to brick and mortar and I am a prime member, there are lots of perks that go with it.

I have been a happy customer of Amazon for a long time. The prices and availability of items are the best. The free shipping is a big perk of having Amazon Prime. I have purchased personal care items, household items, shoes and other things. I earn Amazon e-gift cards and codes from taking surveys online. They are great to use for things I need or want to buy.

I love Amazon deals, free and fast shipping and being able to read reviews about products to make a decision. With Amazon Prime there are so many benefits such as low cost videos, ebooks, etc.

I ordered a book on Amazon by a third-party seller. I received a three week window in which I would receive the book. This window kept changing every time I checked. I received no tracking information until I complained to Amazon and the seller. I received a tracking number with no estimated arrival date. The only information indicated was the item was in transit. I complained to Amazon and received an e-mail from a customer service representative assuring me that I would receive a refund and that he filed an A-Z claim for me.

I purchased an expensive router, with Amazon as the supplier, with free shipping. I live in Southern California, which is close to Amazon warehouses. Shipping Details: Thursday August 10, 2017 ordered item during night. Friday item not shipped - expected delivery date not shown. Saturday item not shipped. Tracking showed: Shipping date: Wednesday August 16. 'Expected' delivery date: August 17 to August 19. Item on hold from Friday August 11 to August 16. SIX DAYS ON HOLD!!!

I ordered an item and chose free shipping. I noticed the item did not leave the warehouse and ship out immediately. In fact I watched it for 7 days and the in-stock item never moved. Customer service stated they did not need to ship it by a certain day and they only needed to be within the estimated time frame for delivery. Very slow shipping took 9 days to ship from 90 miles away. Amazon waited to the last day to ship and it was in stock. I guess you have to pay a $100 to get good service with prime account. But not from any other vender. The item was about the same price all over the web. I'll think again before ordering or I'll just have to pay for the concierge service like my doctor tries to push on me.

Amazon used to be a great value with their 2-day shipping policy for Amazon Prime. It no longer is worth the price however as other stores are offering the same for no charge at same price. I'm keeping Kindle Prime and saving money.

I have been a prime member for years and if I receive a product that I don't want for any reason I can return it with free shipping and when buying the shipping is free, a win win.

Ordering on Amazon is always easy and convenient. When I run across an item I might want I often go look for it on Amazon. There are many categories and I have a few credit cards saved. I like one click ordering where I can use the same address and credit card and order quickly. The return process is easy for a majority of the sellers. However it is hard to get a hold of customer support.

Amazon's website is more comprehensive than others I've used. It navigates swiftly and smoothly including backing up. It really sets a high bar for other online retail wannabees. One wish is that it would be more robust on the account side as it is for retail sales. It has a pretty good selection of goods. It would be better if there were more items in "save & subscribe" and "pantry" programs.

Love the ease of shopping on Amazon. I'm a Prime member and it's worth every penny. Free and very quick shipping, free movies, books, and other perks. I love the fact I receive my orders within 1 to 2 days!

Amazon has a wide variety of listed deals... Some actual deals, some not. They are easy to deal with, have prompt delivery with Prime as well as regular, have great packaging and good customer service.

Great risk in security when you keep your credit card online at Amazon. Twice hacked and Amazon didn't care. Haven't purchased in 2+ years because of it.

Amazon is provided very bad services I have ever seen. And they even not contactable with their customers while order something from it and also provided wrong details while track something on it which we may have order from it.

I have been ordering from Amazon for several years and my experience has always been great. The items always arrive on time, in good condition and at a great price. Once, I received a CD from a reseller that was damaged and I was offered to swap it for a new one at no cost for shipping or replacement of the CD. I love Amazon's Prime membership because I can get items in two days without paying extra for it. The monthly fee is very cheap and also allows me to access free music.

Good prices, good selection, good shipping, good vendors, good products arrive on time and paying by credit card or PayPal is easy. The website is simple to navigate and descriptions of items is almost always complete.

I do try to avoid online shopping because of the delivery charge. However, this company does deliver within two days which is great especially when I ordered dog treats.

Seriously. Why would you have people that don't understand English, on the phone to help with complaints? I will not do business with people that outsource to countries that don't pay a living wage. Customer service means customer service. I was put on hold 4 times. Finally hung up.

I have been using Amazon for years, and it has been pleasant overall. Once, a show, that I purchased as a bundle to get the next day from when it first aired, was not available. I called Amazon, and they said it was because it was not given to them from the network. They quickly credited me a few bucks. But, more importantly, the representative admitted the error and got the ball rolling to contact the network and really solve the problem. He seemed thankful for bringing this to their attention. It felt nice to be heard and understood. It was also nice that this person had a next step action plan and put forth effort to help make up for the situation. I appreciate how this situation was handled, and I'm thankful for Amazon.

I have spent 5 hours to get someone to help me with an issue on their website. All my subscriptions were cancelled because of an "invalid shipping address" although it is the address that my items have been delivered during the last 5 years. Then, every time I call "customer service" I end up in Philippines and 99%of the time they have no idea what to do except for hanging up. This takes me to my next point: employees claim Amazon prohibits them from giving out their ID number, or name, or reference number or anything to identify them in case a customer wants to report them. After all, Amazon wants your money, not to hear about underperforming employees.

I love Amazon! I realize that they may not always have the lowest price, but you can trust and count on them. Their selection is all-inclusive, the shipping times are good, and the customer service is responsive and helpful. Also, returns are easy. Overall, there is no other site that I turn to so regularly.

Never had a problem with Amazon. Selection is good. Prices are good. Delivery was always as stated. Product is as described. Normally the description is as detailed as possible to make a proper decision. I like the name brand products that is delivered to my door for the same price if I were to go out and purchase it.

A great online order company. Amazon's website is easy to navigate to make your selections. Prime is the way to go, most of their items ship free and within a couple of days you have your order. Returns are easy and most are free.

I used to be an avid user of Amazon and Prime services, and really enjoyed my membership. The shipping was fast and accurate, and prices have always been competitive and reasonable. Over the course of the last 2 months, however, their service has gone completely downhill. I've placed about 6 orders within the last few weeks, and each and every single order has had an issue of some kind. The first problem I faced was with delivery. Items would be delivered to the completely wrong address, and my husband and I would have to actually walk around the apartment complex, searching for our package.

They are THE BEST bar none. They will go to the moon for their customers. We buy most needs from them even foreign, exotic foods. Also all electronics, gifts, appliances. They are the best. Customer service is beyond dedicated to the customer.

Amazon offers most anything you are looking to purchase and usually at a fair price. I will not spend the money to join Amazon Prime, but they often offer free shipping on certain items and shipments are received on time. Exchanges and/or refunds are usually very easy to make. I do wish they would offer a customer service phone number where they could be reached for questions or concerns.

Amazon is the leader in online shopping I feel. I order my item(s) and receive them quickly. Then, if I don't want the item, I can return it with no charge to me and with no hassle to me. I love this site.

I have never been unhappy with Amazon. They stand by their products. They have excellent original shows. Excellent videos. And they allow several methods to ship.

Until about two years ago, I would have rated Amazon a 5 but over the past two years, I've become increasingly plagued by false advertising, phony-baloney products and incredibly poor support from Amazon. A good many of the favorable "reviews" have proved bogus and my own negative reviews never seem to show up on the listings. And... Despite all the hype about getting the product "almost overnight", the majority of my purchases arrive weeks later (sometimes months later) or vanish altogether, even though "item delivered" is posted on the order site.

I ordered 2 shoehorns for $5 and was billed $162. I mailed them and they gave me a number to call but no answer. I've returned to sender but don't expect them to admit to receiving it. Bottom line is no product and billed for $162.

It is a great site. I can find things here that I can't find locally and nearly everything is cheaper, BUT, watch the shipping costs. Whenever I find something locally, I compare the online price including shipping with the local price and some of the time it is the same.

Started buying from Amazon when it was founded and have never regretted it. Most of the time has the best prices and always has the best delivery. Need to police the scammers a little better though.

The majority of times I can find the lowest price for items on Amazon. Ordering is simple after the first time of initially entering shipping and billing information, plus Amazon provides updates on shipping status prior to order delivery. The purchase of a Prime membership entitle one to free 2-day shipping which I love.

It's rare I have a bad experience and it's one of the best online sites. My only issue is with writing reviews. I have contacted Amazon with this problem I know just doesn't affect me. We all have a bad experience or product time to time. The thing is I'm an honest reviewer and sometimes my reviews went lost because they say it's "profane" which quite honestly I don't review ever using profanity. I feel they try to protect the seller from pulling out not the buyer.

They are so good. It only a matter of time before they bowl over Walmart. Customer service is what it should be. They strive to be on time with deliveries and returns are so simple... a cave man could do it.

I can usually find what I want in any category. Free shipping with Amazon Prime and easy return. You can also have gifts sent directly to family etc... and can keep an address book of frequent people you buy for.

Viewing products in Amazon.com is easy. There are good descriptions of products however they are not always as good as described. They do refund your money minus double shipping charges. If you buy from them and not through a third-party you're OK but not always through them can you buy. The shipping charges added makes prices over what you can buy elsewhere. Pay attention to prices and shop around!

I do all my online shopping at Amazon. They literally have everything I want and because I have Amazon Prime my shipping is free. It's hard for me to go out shopping because of disability but now all I have to do is order and it comes right to me. The pricing is very good and their shipping is very reliable.

I love to shop at Amazon online. They have such an amazing variety of items, from expensive to cheaper. Anytime they don't have what I need, within a week or two I will enquire again and I might find it this time. They seem very interested in keeping their customers content. Also, check their sales! You could be amazed.

I really like Amazon. Their delivery is quick. There is one down fall - if they have to source it to another company I have not had much luck with that. We were to receive the package by March 20th. I sent a notice to the company through Amazon and as of yesterday April 6th I have not heard from the company.

Amazon is as good as it gets when it comes to online retailers. The products arrive when promised and the prices are great. I've never been disappointed.

14 years we have been Amazon customers. They have the best selection at the best prices 90 percent of the time. Their delivery is seamless and Prime is an excellent value with many benefits.

When overseas products are defective it takes a little longer for compensation but Amazon was always willing to handle the dispute very professionally to this customer's satisfaction!

When you call in there's usually this long hold then a quick answer that doesn't pertain to anything. It just really frustrate me to the point to where I don't care how good the deal. I'm not shopping there.

There is no way to easily get help from Amazon. We have had problems downloading music and books, and spent an hour trying to access help. This is not the first experience with this problem. After finally connecting and "texting" with someone, they couldn't help. Shortly after we were "disconnected", and had to start over. There needs to be an easy way to obtain assistance when there is a problem. At this time I may let the time run out on my account and not sign up again! I'm ready to go back to purchasing "hard back" books and CDs.

I have been a customer of Amazon since 1999, and of Amazon Prime almost since its inception. I placed an order with Amazon for a small flag of the Bahamas for a special occasion. I was given a guaranteed delivery date which was missed. The flag delivered was of the country of Afghanistan. When I attempted to give feedback on this unhappy experience I received the following:

I ordered a new textbook for my son's college Statistics class and paid $186.44. What I received was a used textbook. How do I know it is used? The cover had marks all over it. The inside cover had a My Stat Lab label affixed to it with the access code scratched off and revealed, rendering the access code useless. Plus a copy of the previous owner's return label was in the back of the book complete with UPS Tracking #**.

Amazon is a great site. I belong to Prime and Kindle unlimited. The site is really easy to use and navigate. I buy from them at least a few times a month.

I can't say enough about Amazon. It has a two-day free shipping and everything is well packaged. The website is easy to navigate and if they don't have it, then it probably doesn't exist!

I buy chiefly used books thru Amazon. They always arrive in a timely manner, are in better condition than advertised, and are beautifully wrapped. It is so easy to order from them! The websites thoroughly delineate the book, providing reviews and other information that informs the purchase. Thank you Amazon!

Buying has been nothing but perfect. However, as a seller there is a lot to be desired. I've been scammed twice (refund with no return of merchandise) and customer support non-existent.

Prime shipping is a joke - false advertising. Ordered an item that said next day delivery (order by this time and receive next day). Placed order on Wed and expected it Thurs... it didn't arrive. Checked tracking and it says will receive on Monday... not even Friday. I called to complain and the rep tries to tell me (that's the suggested time) not even the true delivery time. I explained that they are false advertising!! I told them they need to take those promised delivery windows and change it to (best suggested time). I even typed in the item in again and it shows - receive by NEXT DAY. That's B.S. If I wanted to get that kind of response I would have ordered from eBay. You should not be showing a delivery window time if you can't guarantee it. This is also the reason I canceled Prime. I think I will just go back to eBay... with NO FEES.

Amazon is awesome. Reasonable prices, especially if you consider all options. Rental of textbooks is made super easy and the pricing saves you a lot of money. Also, lightning fast shipping! In addition, any time I have had to deal with customer services, they have been outstanding.

Amazon.com has become a household name in my home, unless we need to "Google" something. The site is dependable, cooperative when adjustments need to be made, and courteous in doing it.

It was my first time placing an order with Amazon. At first my phone kept jumping to another page so it did take me awhile to get what I wanted and secure my purchase. Overall my experience was okay. I was finally able to place the order and proceed to checkout. My item arrived when they said it would. So thanks Amazon.

Amazon provides excellent products, services and prices. They make it very easy to log in, locate the product(s) you're searching for, and quickly check-out. The customer is always kept aware of the tracking of each item as it ships, and usually it is delivered quicker than anticipated.

I've been a frequent customer of Amazon over five years and have never had bad experience with purchasing, customer service or even returning products. The availability of products are well noted in description and very informative. Before making purchase, I always research product beforehand then upon preponderance of evidence such as; quality, material, durability and value then browse many websites on price. Usually, I find that certain rare products can be found only at Amazon, such as Odorono (deodorant stick), Panasonic KX series phone landline. All in all, the above mentioned areas are the reasons why I continue to make purchases from Amazon.

I have been a customer of Amazon for many years and a Prime member for quite a few of those years. I find that Prime is a seriously good value with the free two day shipping and the amazing programming on Amazon video as well as the other services that go with Prime. Whenever I have had a problem... which is very rarely... I got the best customer service I had heard about. One time it was when an episode of the Walking Dead did not appear on the right day... The email I got (which I hate to say I deleted accidentally) stated my download would appear shortly but if it did not the zombie apocalypse may have happened and I might want to buy one of these... with a link leading to a crossbow of the same type used by Daryl Dixon.

I subscribed for Amazon Prime hoping I could watch movies and TV series for free just the way they are included in Netflix membership. However, none of my desired programs are available for free streaming in Amazon Prime! I either have to rent or buy them which is absolutely ridiculous. What did I exactly pay £79 for? I could buy or rent them without having a membership, couldn't I? I do not recommend Amazon Prime to anyone as all you will get is bunch of crap films and books you never want to watch or read. As for next day free delivery, it does not apply to all products and you have to pay the shipping cost of your purchase as usual. All in all, Amazon Prime membership is an absolute rip off.

I am going to tell you what happened and you can judge for yourself. I had just applied for an Amazon store card so I purchased a TV with it which was just under my limit. I signed up for a 30-day free trial of prime membership. Later I order some other things for the TV on a different card. A couple days later I received the wall mount in the mail. At this point I found out that the mount as well as all the other things were charged to my Amazon store card and that the TV I bought first was having the payment declined. So I spent 3 days on the phone with Amazon to get things straight.

I placed an order on July 29th for a product that I needed for a vacation starting August 3rd at 3 pm. The product is sold and fulfilled by Amazon. It was scheduled to be delivered on August 2nd by 8 pm. At 8:05 pm on August 2nd, I checked the Amazon website - it still listed that the product would be delivered by 8 pm that day. I copied the FedEx number and pasted it into a FedEx tracking website where I found that my package was in transit. I called FedEx to find out exactly what was going on. The nice person there told me that Amazon had printed the label on July 31st, but did not have the product available for pickup until August 1st at 6:30 pm. My package was now half the country away in Chicago and not expected to be delivered until August 3rd by 8 pm.

I use to love Amazon. A month ago I purchased a mattress from a third party seller. I trusted Amazon had checked the seller out and it was safe. A month later item has not arrived. Since then there have been 37 100-percent negative reviews for this seller who is no longer on Amazon. All buyers never received their item. Amazon customer service is horrible. They promised to let me reorder the mattress at the original price and refund the shipping charges I had paid. I have received partial refund for what was promised. Who needs Amazon and all this stress.

After shopping online on many sites, Amazon is the only site I use now for everything. The prices are great, customer service is always helpful and polite and I did purchase the prime shipping. Saves so much on shipping charges because that is how often I use them. To me, this is the best place to shop.

Have purchased hundreds of items from Amazon. The few things that I was disappointed with were very easily dealt with. The Prime membership is really good value if you use it as much as I do. Then you have the sales for Prime members also plus the music. The money I save on going back and forth to the alone pays for itself, never mind impulse buying.

I am very impressed by customer service as they are quite responsive. I have been a Prime member for many years and appreciate the service. I do worry if at some point, there will be only one store in the world: Amazon.

The only thing I don't like about daily deals is that they are for one day only. Otherwise, they are significantly lower prices on objects I am interested in having.

I can find almost anything I want on Amazon. I recently had a product that the manufacturer didn't honor their warranty. I called Amazon customer service, without a question, they refunded my money, after 9 months. You can't ask for a better company to do business with.

I have been a loyal customer at Amazon.com for 7 years. Never complained, never asked for help, never missed a payment on the Amazon.com credit card. I have purchased thousands of dollars of stuff over the years and I have been a Amazon Prime member for all 7 years. In June, 2017, my Amazon.com account was hacked. The person who hacked it used my Amazon store card to order a $400 item. The person used my billing address, but used a different address for delivery. A state across the country from myself. I would not have known this fraudulent charge happened if it were not for UPS sending a delivery confirmation to my email address.

Approximately 1 month ago an Amazon delivery truck was in my apartment complex's parking lot where my car was parked. In a parking spot at that. He was careless in the way he was driving and backed right up into the front end of my 2017 Honda Accord. He did not once apologize but rather stated that he simply just did not see it. He was arrogant and displayed not a single ounce of remorse for having caused an avoidable accident. Since then, Amazon has done little in the way of helping me resolve this issue. Clearly, I need my car serviced as half of my bumper is hanging off the front end. Because this is a 3rd party driver - meaning, he is employed by a delivery company that has a contract with Amazon - Amazon corporate now states that there is nothing they can do about the situation as it does not involve them directly and we need to speak with those involved on that company's end. Fine, I can deal with that.

Items that are not available anywhere else can be found here. Parts and other things included. Beware though of return shipping costs. I had to return an item they wrongly stated a fact about. Return shipping was more than item cost. Should have paid with PayPal. Free return shipping!

Today I placed a order on Amazon.com. Using a Amazon gift card. Alas, when I tried to use my other gift card, I find could not complete my order. I spoke to four different representatives, all to no avail. Apparently one cannot use two different GIFT cards to pay for their order! They will gladly take your personal credit card of choice and, ONLY another Amazon gift card. Which more than likely will be more than the remaining balance. So you are force to buy a another Amazon gift card (more than likely of a greater amount) to complete your transaction, or use your credit card and please remember to delete it on your Amazon account. Because, I can guarantee, you will be arbitrarily charge for something - anything down the road! They will contact you even.

I have been trying to resolve this issue with Amazon.com for over a month now and I cannot get anyone to help me on the phone or email. All I get are calls from a non-native English speaking reps who tell me they can't help, but a representative will email me in 24 hours. I either do not hear anything, or I get an email that has nothing to do with what I am complaining about. Because of their decision to block my seller account- I have lost access to my audible and Kindle.

It was a second time in row that I have seen Amazon don't delivery their products on time. First time it was with my friend now with me. I have ordered a phone of worth Rs 28000/- they took time of 5 days to deliver the same. Expected delivery date was 29th of July by 08:00 pm. I was expecting that it's good amount of time to delivery a product as I have received many international products in span of max 4 days time. It surprise me that no one came till 05:00 pm of 29th July then I called at customer care for any update. They told me that "we're sure your product will get delivered by today" but what exactly happened it didn't deliver till 08:00 pm then once again I called up at same number to check the status. There was an executive by the name of Bhaskar. What an irritating person he's.

I've been a customer with Amazon for many years, have also spent money to join prime and spent thousands of dollars ordering for my business and personal needs. They finally upset me in the way customer service handles issues and how they treat me as well as the prime being a waste of money because they don't deliver within two days or they find an excuse not to deliver and I've made complaints to my post office as well. Nobody speaks English in customer service. They outsource to other countries who have no people skills when dealing with customers and they could care less.

Took too long to deliver first box (ordered vitamins), was on vacation so had to cancel order. Now 2nd attempt to deliver (vitamins) and the box was delivered as promised but... I received 2 books and some locks that I have never seen or ordered in my life and the box was addressed to me. Amazon's response was, "um, oh, sorry about that". No attempt to find my package or offer a solution. Never happened to me after years of ordering so really baffled. Nice job Amazon, hope your customer service does not remain this horrible!!!

Well, I can't comment on the product I ordered because they haven't even sent it out yet. This is my review of their shipping practices. Typically, when you are told something takes 7-10 days to get to your door, it's because it has to make numerous stops on the way, coming from far away. I just noticed on my tracking information that they intend to wait 7 days before they even ship it. I am pretty sure there will be some reason it won't be here within the 3 days. They leave themselves to fulfill their promise to get it here by then.

I am Amazon Prime member. I bought things all the time. Lately, the issue that is concerning me is things read Prime. When you order them arriving day is almost 5 days instead of two. When spoken to a rep they give me all this runaround but never resolve my issue. Ended up canceling them. I was told the item is not available. I went and order the item again from Amazon, I paid 1 day delivered then all of the sudden the item is available to be guaranteed delivered in one day. That proved my theory "Amazon is doing scam to their prime members."

(s.....a), What is going on? I didn't getting anything from them yesterday. They told that pickup will be within 12hrs but pickup man telling that it's not our issue. The person is another one. What is this they are playing any games with customer or any?

I have had the worst experiences with Amazon recently. They are getting worse all the time. The Marketplace sellers are not verified or vetted by Amazon. I happened to order from one who never sends anything to the correct addresses, another whose product description was so far off it was laughable, another who sent the wrong items, and others who never sent anything at all. And watch your "subscribe and save" items. While I expected the price to go up after the first order, they've been going up BEFORE the first order was shipped. So the prices I thought I was getting the items for were doubled or tripled before I even got my first order. At least I found out in time to cancel, but it's really disappointing, and I'm sure, illegal.

I wanted to review a product but Amazon.com stated that because I have not yet spent $50 on their site and I am not an Amazon prime member that I cannot review products. Therefore my honest opinion doesn't count if I don't pay 10.99 a month and buy at least $50 of product from their site.

On July 15, 2017 I purchased a pair of Bluetooth headphones. On July 17, 2017 my American Express card showed a hold for the total amount of my purchase. On July 21, 2017 I received an email stating that my credit card was declined. Immediately I called Amazon to find out why they were again trying to charge my credit card for an amount they had already charged my card earlier in the week. No one knew why or what was going on but I was assured that the problem would be researched and resolved. Again on July 22nd my card was charged from the headphones which was now flagged as a fraudulent charge.

Up until recently, I had great experience with Amazon, almost everything I ordered would be there (and I buy most of my stuff online). However, lately Amazon has been screwing up every step of the way. Starting with 3-4-5 days needed to ship the order, messed up deliveries - tracking information is totally inconsistent, it may say that the item is shipped from the destination, then no updates for days, then it turns out it would be delayed for unknown period of time...

I have been ordering items on Amazon for years with no issues, until recently my order always shipped within a day or two. Lately all my packages are delayed up to 7 days before shipping. My mother has Prime. She recently ordered a product I ordered the day after me and received her item the next day where my item was not shipped for 5 more days. These tactics to get you to subscribe to Prime are disgusting and only make me realize I no longer need to use Amazon for anything. I do all my shopping online tens of thousands of dollars a year personal and business. Fyi all my items were being fulfilled by Amazon Distribution Center 45 minutes away from me.

I received a survey from Amazon because I placed an order. I completed the survey then was offered to purchase several different products and pay only shipping. I fell for it and ordered the face cream. I did not finish my order before my phone started to ring, people in and asking me to purchase more of this product, I said NO and I never confirmed my order. I checked my account and they has placed the order and added on another product. This is a total rip off. Now I have to watch my account because I am sure this company will continue to charge my account if I do not cancel by a certain number of days. DO NOT DO THE SURVEY.

I purchased this self-balancing scooter in Dec 2015 and didn't receive the item till January 2016. Months later the item no longer worked. I contacted Amazon and they put me in touch with the 3rd party. The 3rd party knew they had manufacturers defect with this item. They mailed me a month later the replacement parts and sent me links for the instructions. The links they sent me didn't work and the replacement parts and wiring were not matching. I asked Amazon to take the item back and because of the length of time going back and forth they said it was too late. I purchased this item not from the 3rd party and purchased it thru Amazon. This is a complicated electronic item and replacement items should not have to repair the item by the buyer.

I was waiting for my package 2 days even after the promised delivery date by Amazon though I am a prime customer but still I haven't been able to receive the package. This is the service Amazon is providing the customer with prime by fooling them and charging around RS.500 pa.

When trying to purchase things that I have purchased in the past, at the same address, I'm finding they have quit delivering some of those things, and they are impossible to find locally. There is no place to click and find a customer service representative. I have hearing problems, so don't do phone unless it is an emergency... Therefore e-mail is better for me. The lack of contact and the no longer shipping of products I've bought in the past are the problem. No recent order # but I did recently purchase a weed whacker and I'm happy with it, but can't get the lights or other things I've had shipped in the past. Alaska is NOT a foreign country.

In the last month or so I have had 3 deliveries not come as guaranteed with Amazon Prime 2 day delivery. The carrier indicated they had delivered two of the items - so we searched and no delivery. Then the carrier would deliver 1-2 days later. At first I figured it was an isolated incident so I did nothing. The second time I contacted Amazon to let them know. They said all the right words and offered me one free month of Amazon Prime. This last time I paid more to get it delivered in the two days. It was available cheaper from another seller, with free shipping but would take longer to get here so I opted to pay more as we needed it before leaving on vacation. The website and the order confirmation email said it would be here in two days. The carrier then emailed us and said it was on its way - but would arrive a day later than expected. No explanation, no apology.

I ordered an item on 18/07/2017 and as I have paid for Amazon Prime was expecting it to be delivered the next day. However this item won't be delivered 'til the end of the week. If an item is currently not in stock then make it clear on the website. I pay for this service and expect get what I pay for.

My wife and I are both paying for Prime memberships, but, are receiving sub-par service. We constantly have orders not arrive within the two days in which they should. When they drop the ball the least they could do is offer a small amount of compensation. After all, we're not receiving the level of service for which we're paying.

Last month Amazon Prime delivered an important package 2 days after promised. Their response, I need to send it back and I'll get a refund. That's it... This time, they delivered the wrong color item that was a gift and their response, I can send it back for a refund. I feel like there is no appreciation or good customer service on their behalf when they make a mistake. Very disappointing!

I have NEVER had an issue with Amazon as of this date. Customer service for me has always been stellar. Whenever I've had an issue with a return I've received prompt communication and service.

I'm a Prime member and Amazon has the worst shipping. First off, who wants to sit around on a Sunday for a package... really 8 pm at night? It's 9 pm and still no delivery... they do not have reliable drivers to deliver their packages. I'm at work at 5 am. There is no way I can wait for a midnight package which most likely will not be delivered today anyways. I'm starting to think that eBay, Jet and Yugster might be better ordering options at this point... at least they update the tracking to know what is going on! A very unsatisfied customer!!!

I have been a Prime member for several years now and find I use Amazon more and more. It's so convenient. The customer service, when needed, is excellent. I appreciate that I can add items to my cart from any computer or location and they are there when I get back to place an order. Amazon Video is superb, so many choices. I became a cord cutter a few months ago and have found most of the channels I enjoy are on Amazon.

The ease of the purchase was very smooth. I selected my item and how many I wanted. It gave me a estimated delivery date. Added my shipping info. Checkout. In two days I had my order. Looking forward to ordering again.

I'm an Amazon Prime member. The ease of ordering my products, the fast shipping and amazing customer service makes me continue my membership. Being able to track my shipments in a timely manner with ease definitely contributes to my rating of this online store.

It's easy to find virtually ANYTHING I need at the best price I can get on Amazon! Terrific search option and easy to compare different prices on the same item so you know you are getting the best deal! THANK YOU AMAZON! LOVE YOU!!

Amazon is Amazing!! I've been a Prime member for quite some time now and I think it's one of the best decisions I've ever made. Anyone new to the website should know, I'm praising Amazon not the other sellers that attach themselves to the website. Always ensure that you are looking at Amazon Prime options. Don't be fooled by what appears to be a lower price by other vendors. Sometimes, their S & H fees are more expensive than the product you're thinking about buying. Also, download the free Amazon app. When shopping for anything, do a quick check on Amazon for the same product. I've found that 8 out of 10 times, Amazon had a better price. The few times I've seen a better price than Amazon have been items on sale from Costco.

I always compare purchases made on Amazon. Usually they have the best prices. Sometimes you can find the item on Amazon when you can't find them anywhere else. Customer service is great. They really try hard to help where other places don't.

I have had a great experience with Amazon on every purchase I have made. I like the fact that you can save items for a later purchase and that the majority of the vendors maintain high levels of trust. I recently joined Amazon Prime which allows me to receive my purchases so much quicker.

As I buy tons of things from Amazon. There were 2 items that were defective. The first was a wrought iron gate which arrived all bent up. It was too heavy and cumbersome to return. I had it fixed instead at a cost of $60. (It was also the wrong color and had to be painted). Amazon never responded to my written requests for help. The second item was a vacuum cleaner (Bissell) which did not work. I wrote them 3 times and never received a response. I am disabled and could not pack that up and get it to the post office or return it in any way.

I got put on Prime without knowing it and got charged for it so I phoned them up and got it sorted but when I got my phone bill I had been charged 43 pounds 44 pence for an 11 min call. This is not good at all. The number that they have me is ** and they say that they can not do anything about it.

So Amazon Prime looked good and decided to try out the 30 day "free" trial. No indication that it anything but free for the first 30 days. I fully understand that after 30 days they can charge a 10.99 monthly fee. Imagine my surprise when my credit card was billed the next day for 10.99. So much for free! The effort to refund the charge is not worth the 11 bucks. Imagine if this was done with 1 million customers. A classic bait and switch. Leaves me feeling like I've been conned and am willing to pay full shipping price on the regular Amazon service just so these crooks don't have access to my credit card. Disgusted that a large company can do this with no repercussions.

As a Prime Member it more than makes up for the yearly cost. Order with Prime and it's free shipping. Order with Prime and my item(s) usually show up within 3 days, sometimes the next day. I no sooner order the item that I want and it's at my door faster than I can get out to a store and buy it (because I procrastinate).

It's very easy to shop and price compare - some items are more expensive so do your homework. With free shipping and returns on certain items, it makes shopping a breeze by allowing you to try things in the comfort of your home and returns are credited when you drop off package at UPS. Awesome!

I love shopping at Amazon because my kids have wish lists, and it makes things so much easier. Also I can have the gifts shipped without having to deal with the post office lines, etc. Amazon also has choices, so you don't have to have only one price on an item. Many have several choices, the gifts have always arrived on time and in excellent condition. In some cases they can be gift wrapped and have a card included.

I buy most non-fresh food items on Amazon. The site has always been easy to use and any disputes or issues I have are always dealt with fairly. I am a huge fan and have used the site since back when they only sold books. Highly recommended.

I really like shopping online with Amazon; however, I did not realize (nor could I find it) that the items ship separately, and though my checkout was all together, I searched for a year, looking for the files.

Amazon and Amazon Prime have provided a level of customer satisfaction that goes to a whole new level. Every contact I have had with customer service had been outstanding. They've made sure that I was completely satisfied and my concerns were addressed. Returns to shipping issues have been resolved always in my favor. I shop from Amazon for major purchases to dog treats. I am very pleased with the quality of their products and the service provided from Amazon. I have been a customer now for 6 months, I applied for the Amazon credit card which makes purchasing a breeze. They send emails when you purchase and when it ships. They give an expected time of delivery, everything has arrived as promised.

I love Amazon, great buys, fast delivery, which is nice. Returns are easy. I love the items I find and the 1 click option is nice. I like having to order it later, if I go over what I can afford, I can save the items for later and not have to search for them.

BROOKE LEWIS Fidget Spinner Spider Man Tri-Spinner Premium Hand Toy For Kids, Adults. Perfect For Stress Reducer, Relieve Anxiety, ADD, ADHD from Kat on July 14, 2017. Scam. I purchased the Brooke Lewis spiderman fidget spinner for my grandson. And used the tracker to track my order. It kept showing it was almost here then dropped out of sight. I tried to contact the seller and Amazon states they are out of their platform. It's not the money. It wasn't much. It was the look on my 6 year old grandson's face when I told him that it wasn't coming. Oh I bought a different one for him. It was the principle. Thinking twice about ordering from Amazon again. Can't trust the people that sell from them. It doesn't rate 1 star but Amazon would not allow me to send this until I rated it.

I have only once had to contact Amazon regarding a purchase that was not received. It was not the fault of Amazon, but something happened at the facility handling delivery... maybe lost or stolen. Amazon quickly credited my account in full and asked if I wanted a replacement. Any gift cards I have received are easily applied to purchases. Confirmations of orders are within seconds. I always receive items in excellent condition, aside from a couple coming from another site, selling through Amazon... but those were acceptable. Best shopping experience ever. Find things I can't find anywhere else!

This company offers a multitude of merchandise. They pay very close attention to customer feedback regarding products. Returns of merchandise that is defective is done swiftly and without a fight. Their prices are competitive. They offer free shipping with Prime membership. They also offer other benefits with the Prime membership. I would rather have the merchandise on my front porch than go to the mall.

I ordered a blow up pull out sofa bed. Delivery was on time. Blow up bed was defective. It has a leak. This is the first thing I have ever ordered that did not hold up. Otherwise I always have a great experience when ordering from Amazon.

I am an Amazon Prime member. Purchases are easy and fast. Variety is excellent. Sizes too. Better and more choices than those found in stores. No need to take the car: you order and a day, sometimes 2 days later, the item is at your front door.

I've been ordering a little more and it's worked out great and if there's any problem it gets fixed right away as it should. I've been dealing with La-Z-Boy for 5 months and it's like pulling teeth and spending a lot of money. Amazon is pretty reasonable and that's a good thing. Keep up the good work.

Amazon has been awesome! Every thing from the web site, to the time I receive my order in my hands. I've had a couple occasions where I wasn't shipped the item that I ordered, instead it was misleading in. They did offer to receive it back. However, ain't nobody got time for that.

The company is genius, pure and simple. Everything works. Ordering is easy, reviews are helpful, customer service is excellent, and provides great value and door to door delivery. But, they do advertise on Breitbart. That's not good.

Amazon truly believes in their mission statement. It was quite easy to place an order and pay for the merchandise on Amazon. If the merchandise is not satisfactory you can return all orders without questions asked.

I love shopping on Amazon. The website is easy to use; Amazon stands behind the purchases, they give you vendor options, and they are easy to reach in multiple methods if you encounter any problems. There is very little wasted time for the consumer between their shipping practices and their return practices.

I love shopping Amazon, and much more for the ability to read reviews and see what others say about products. Also love that I can use Amazon to compare products to see if I am getting the best price with good reviews. Amazon is my go to shopping for checking price, reviews, and availability. Amazon also provides suggestions that gives me the opportunity to see products that I am not aware of, products that I would not find in the brick and mortar stores. I love Amazon shopping and with the Prime membership, I enjoy the extra benefits that the membership has to offer, from free shipping, to streaming music and video.

The best overall place to purchase just about anything. Great service with fast shipping! I've never had a problem with a refund. Love Prime... it encourages me to buy thru Amazon and a great value. A well run business.

I love Amazon and always check Amazon before any purchase on any website. The reviews are a great check point although you have to be careful of some sellers. But the ease of use and quality photos make it very hard to beat when shopping online.

The variety of each category and the ability to compare was a huge plus. Customer service was prompt with answers to questions and very helpful. The shipping options gave me the opportunity to receive package fast without a huge variation in prices and for faster delivery options. I will definitely recommend to friend and family and will continue to make future purchases at Amazon. I look forward to it.

I have never had any problems with Amazon. The products I have purchased have always arrived on time, as described. The items are well priced. These facts are what most people look for, or should look for when making a purchase.

Amazon seems to have almost everything and you never leave home. Amazon Prime delivers your purchases immediately. Add to that, the availability of zillions of free videos online (connect your computer to HDI??) and watch on your real TV. What's not to love?

I'm on Amazon Prime so I always get free shipping. I've been ordering from Amazon for years. With all the orders I have purchased, I've had to send back a few. It's always a no hassle experience. Just print the label and send back. I usually get credit before the package is received.

Horrible delivery unless you are a Prime member. Amazon used to deliver orders in a timely manner. Now, if you are not a Prime member your order sits on the back burner until they are good and ready to ship it. They lie about the ship date and I'm pretty sure the items ordered are just sitting in a section at the warehouse marked "not a prime member" so they will take the longest time possible to get it to the customer. I've seen this multiple times and that's why I use eBay every chance I can to avoid shopping on Amazon.

I paid Rs 499 and became a Prime Membership to get Free one-day or two day delivery. I ordered a product under prime membership on 10th July 2017 and it was under Guaranteed two day delivery which was dated 12th July 2017. On 12th July afternoon when I called the Courier Agent he says it's raining at his area and he cannot come and will deliver the next day. When I told him that am a prime member and it's under guaranteed two day delivery then he said fine he will come come and deliver the parcel by 7 pm. The address which I mentioned was of my office and 6 pm it gets closed. I thought of waiting outside my office till 7 pm but I wanted to double check with the courier guy before waiting till 7 pm. When I called him for the 2nd time I realised he had deliberately made his number not reachable. I tried calling him for next half an hour and it was not reachable.

I have been extremely pleased with all of my purchases on Amazon. The website is easy to navigate and the products arrive on time. I returned one item and the entire process was quick and efficient. I have no problem recommending Amazon.

I have found Amazon to be quite easy and to have a great variety of choices when I am looking for items. When it comes to the customer service, I personally have had a great experience with the representatives. They are knowledgeable, fast to come to a solution and all the while polite while doing it. It looks good on them, Amazon, the company, as a whole. When shopping, Amazon is my first choice.

It is to easy to purchase items using the Amazon webpage. With the push of a button you can find purchase and ship within a reasonable amount of time. Amazon offers a Prime Shipping which requires membership and an annual fee which is expensive if you only use Prime once or twice.

When I decided to shop online Amazon was my first choice and I'm really glad because they have such a huge variety of what I was looking for not to mention their prices are very reasonable also. If I decide to buy online again I will go back to Amazon.

I bought a desk top tower and the product did not work; but the issue was resolved immediately. I did not have to pay shipping to return the item. This was a few years ago so I cannot recall the name of the company. They were willing to replace the item; but I chose to buy hands-on. I have made book purchases. No problems, returns are easy depending from whom you buy. I like that you can read reviews before buying. Amazon offers many discounts and promotion. I have not try any of them; but it does not mean that I will not; so far happy customer.

I have made many purchases from Amazon. Products are always available, offered at a good price, and there's a large variety of options. Delivery is quick and the products are well packaged. The return policy and process is effortless. They stand behind their products. Customer service is always helpful.

I have had few issues when dealing with Amazon. Their customer services is usually spot on and they respond to inquiries quickly. They also handle issues with their vendors promptly as well. No complaints, so far.

I'm now up to 7 late deliveries on Amazon Prime in 4 months. Each time I'm told to just wait for it to show up, offered a refund or a replacement order. If we are paying $99 a year, what good is it if our orders take 3-10 days to show up. After the 7th late order, and after canceling my prime renewal, I got a refund of my order and one free month of Prime. If you are experiencing the same issues, please let your voice be heard. Otherwise we are giving these guys $100 a year for the same delivery times we can get for free on eBay, Walmart, and other sites.

I booked Lenovo Phab2 Plus in Amazon. After 3 days product reached destination (checked in tracking option). Immediately I received msg from Amazon courier item undeliverable. Immediately I contact courier boy & said without any notification or any information how can you say undeliverable? That courier boy shouted on me & refuse to give the product. This is very bad service by Amazon courier. Later I contact customer care, they give some option like re order the product. Now they are telling out of stock of that material. "So we are refunding your amount." How worst this. Their problem but I am suffering. So I suggest don't buy from Amazon. Flipcart & Snapdeal are very fast & perfect delivers the product. So worst service. Don't buy from Amazon.

A subscription to Amazon.com has proven to be a very wise choice for me. Depending on your eligibility, Amazon was able to approve me for an $800.00 credit limit - online account which made purchases conveniently easy. Almost everything you can possibly need or want is made available through their online app. Shipping is quick as well, and if you subscribe to become an Amazon Prime member, this allows you even more shopping power throughout Amazon's shopping platform. I give Amazon a thumb’s up as one of the best online shopping platforms of the 21st century.

Our relationship with Amazon is great. Always had good product and good service. There is one problem I had with wish dot-com. They sent me two tee shirts that was three X and they did not feel it wouldn't fit no way so I won't do business with him ever again.

Best service ever. When an order is lost they next day air to you. This is something that I experienced 4 times in four years. The only problem is that you can't add to your order. You have to cancel the order and start again.

Amazon has what you want and as much as you want and even the brand you want. Customer service is the best I have ever worked with and I never felt that everything possible wasn't done to make me happy. The price of most things is as reasonable as you can get anywhere, and you don't need a car to go and get whatever you bought. Plus there are no impulse purchases which is a great thing. It's all good.

I find making purchases very easy. I'm disabled, so it's easy for me to go to Amazon and find what I want and will get it in a few days. The prices are about the same as in a store, but to me it's much easier to sit at my computer and purchase what I want in the ease of my own home.

At Amazon, I can find what I need at an amazing price! No gimmicks or high pressure sales. I put in the item I want to purchase and it appears on the screen. I place my order and I can track where it is at all times. I get an estimate for when my product will arrive. Thanks Amazon! You make shopping easy!

Amazon is great to work with and order from. Very helpful staff too. And if what you ordered doesn't work for you, just give them a call and most of the time it's a free return. Thank you Amazon - you're amazing!

Amazon is efficient above all things!!! The products are quality and the customer service is excellent! Any problems in ordering or delivery are taken care of swiftly and done with great courtesy!!! One of the best shopping experiences!!!

I'm reviewing Amazon. (Funny, Amazon wouldn't approve this review) I ordered this watch with a screen protector and rose gold colored watch band. So excited. Until... I looked at my bank account. One charge went through. A second charge is being held for 3 to 5 business days for an authorization hold. So, I now have no money for 3 to 5 business days. Had to cancel an appointment today. Supposed to go take my son to the dentist on day 5, so I hope it's back in my account. Amazon said it was because I used my card as a PINless debit card. What?? I did not have an option to choose how they ran it. They said this always happens. Huh? Never happened before, so my definition of always and Amazon's definition are totally different. I called customer service, and they looked up my account without my order number. They couldn't help and were rude.

This is regarding the slimy marketing tactic Amazon uses to trick customers into paying for a membership upon checkout without authorizing credit card payment or confirming the subscription amount being charged. Upon checkout the prompt asking to save money by signing up for Amazon Prime pops up, when a customer clicks to save and sign up. It is expected that we will be promoters to a page that gives us the price and also confirms the credit card authorization, but instead, they never confirm or give the customer notice of the price of the subscription or the instant and automatic charge to your card. This is very deceitful and inconvenient for struggling and low-income people who were not warned about the charge and never given an opportunity to confirm the amount or the proper card to debit. There are no details provided that give the customer notice about the subscription.

Amazon is a pimp. They are a great place to get good products but they prostitute others for their behalf and then abuse them. Let me explain... Did you know that many of the products sold on Amazon are from other companies who own their own products and list them on Amazon? Some of those businesses ship their items to Amazon who stores them in warehouses and then ships them for the seller, charges 25% or more to do so. Let's say a product sells for $100. Amazon charges the third party seller $25 plus shipping fees over and above the low shipping rate that they charge the buyer. The 3rd party pays for the extra shipping fees out of their profit.

So basically I'm reviewing Amazon on here because Amazon is like a tediously frustrating coworker, in that it's basically impossible to give it any kind of constructive feedback at all. I bought several items at once, a couple (almost a few) weeks ago! I was lured in by the prospect of 'free shipping'. Unsurprisingly, shipping was not free–as I live in Australia. Although I should mention that I was certainly surprised by the excessive cost of it all. Nevertheless, I proceeded with my purchase–the allure of cheap goods was too much for my feeble mind to resist. I was frustrated, however, when my consignment was split into three separate packages–and I was told that it could take up to three weeks to deliver my goods. Again I persisted with my purchase, thinking 'surely that's just for safety. No postage takes that long...' The first package arrived within a week. The second about a week later.

I tried to become a seller on Amazon. According to Amazon own policy, they claim they will not charge the new applicant bank account until the applicant is approved to sell on their platform. They went ahead charged me $39.99 immediately while I wasn't approved. When I contacted them, they quickly approved me and then within hours suspended my application. When I pressed them why, they sent me a list of unrealistic items to provide to get approved.

When I first signed on to Amazon I was very excited about the products that they sold. I even signed up for Amazon Prime because I thought it was helpful to get the free shipping. For the past year I have made purchases of different clothing items which are almost always shipped mainly from China and their products are almost always bad or cheap material, poorly made, and cut at least two sizes too small. This is deeply concerning for me being an American who shops and wears American sizes. I would prefer to buy American based products and purchase clothing that is fit American style.

Amazon provides a broad range of categories and many choices of goods within those categories. The descriptions and pictures are helpful. Deliveries are promptly fulfilled, carefully packaged and received in good order, in the area where requested. Thank you.

Just be careful when using third party sellers. Their warranties are not as good as purchases made from amazon. Be certain to read all warranty info from third parties, the A-Z investigation isn't always what it seems.

I have bought many many things from Amazon.com. I live very rural and it is so convenient to have whatever I need to be delivered to my door. Sometimes within 1 day. I have bought everything from toilet paper to bookcases and pet products. I will definitely continue to shop at Amazon!!

I love shopping on Amazon!! I have Amazon Prime so there is always 2 day shipping for free. The variety of products available is extraordinary. I have never had any problems with the app which is a great thing. I did all of my Christmas shopping at Amazon and am not likely to return to in-store shopping much anymore!!

It's always easy to buy through Amazon, I love reading the reviews on Amazon because you can learn so much, including if another product may be better. I will continue buying from Amazon, they're my go to place when looking for something I need.

Amazon has always had any product I am looking for and usually other matching products. I especially like the choice of buying new or used. The descriptions give me the info I need to make the right decision. I have not had a bad experience. Make sure you look at all the suggestions to find your best value. I have also always received my purchases promptly. Amazon is the first place I look when buying online.

I love everything about Amazon! I am a 73 year old handicapped widow. I appreciate having a simple easy internet site that meets nearly all my needs without having to travel 50 miles plus to obtain needed items for household and personal needs! Prices are good, products are of high quality and Prime shipping is wonderful. The Prime movies and TV shows are worth more than the Prime membership. I love the way everything is set up when searching for programs. I download music for free plus the 2 day free shipping. Amazon is my go to site when I am looking for products. Love to walk onto front porch in my night gown and bring my packages inside!

Enjoy shopping on Amazon! I have never had any problems. They have some items that are very different than other companies. They have items for everyone on your list. Amazon puts the customer first in orders and shipping! Thank you.

Usually I love Amazon. But their tech support is dismal. I bought a Echo Dot, and wanted to link it to the existing Spotify account in the house. They couldn't get their head around this, and we spent a long time dealing with whom the account is registered under. End result - I still can't connect. And they claimed they "helped" me.

I like that you can find a large variety of products on Amazon.com and that the desired items can be found at a multitude of different prices. I have always been able to find the products I have been looking for, and at reasonable prices too. But I dislike how sometimes purchased items take much longer to arrive at my house than they were supposed to. Also, I have heard of people getting scammed through Amazon, and not receiving the advertised products. But overall, my experience using Amazon was quite positive!

My grandchildren and I love the hammock. Buying it from Amazon was easy. It was also delivered fast. All parts were there and assembly was easy. It was one of the best buy!!! It hangs well, doesn't hold leaves that falls from the tree and it folds up into itself which is a very nice feature.

I'm a Amazon Prime member, but prior to that I received excellent service. I upgraded because of the great benefits of a Prime account. It's more than paid for itself. Customer service via email and phone has been good. Shipping always on time as promised. Returns credited immediately. I can find almost anything I need on Amazon. I check there first. Couldn't be happier.