Amazon.com Reviews

I have been a prime member for years and if I receive a product that I don't want for any reason I can return it with free shipping and when buying the shipping is free, a win win.

Amazon has a wide variety of listed deals... Some actual deals, some not. They are easy to deal with, have prompt delivery with Prime as well as regular, have great packaging and good customer service.

Ordering on Amazon is always easy and convenient. When I run across an item I might want I often go look for it on Amazon. There are many categories and I have a few credit cards saved. I like one click ordering where I can use the same address and credit card and order quickly. The return process is easy for a majority of the sellers. However it is hard to get a hold of customer support.

Amazon's website is more comprehensive than others I've used. It navigates swiftly and smoothly including backing up. It really sets a high bar for other online retail wannabees. One wish is that it would be more robust on the account side as it is for retail sales. It has a pretty good selection of goods. It would be better if there were more items in "save & subscribe" and "pantry" programs.

Amazon is provided very bad services I have ever seen. And they even not contactable with their customers while order something from it and also provided wrong details while track something on it which we may have order from it.

I have been ordering from Amazon for several years and my experience has always been great. The items always arrive on time, in good condition and at a great price. Once, I received a CD from a reseller that was damaged and I was offered to swap it for a new one at no cost for shipping or replacement of the CD. I love Amazon's Prime membership because I can get items in two days without paying extra for it. The monthly fee is very cheap and also allows me to access free music.

I do try to avoid online shopping because of the delivery charge. However, this company does deliver within two days which is great especially when I ordered dog treats.

Good prices, good selection, good shipping, good vendors, good products arrive on time and paying by credit card or PayPal is easy. The website is simple to navigate and descriptions of items is almost always complete.

Seriously. Why would you have people that don't understand English, on the phone to help with complaints? I will not do business with people that outsource to countries that don't pay a living wage. Customer service means customer service. I was put on hold 4 times. Finally hung up.

I have been using Amazon for years, and it has been pleasant overall. Once, a show, that I purchased as a bundle to get the next day from when it first aired, was not available. I called Amazon, and they said it was because it was not given to them from the network. They quickly credited me a few bucks. But, more importantly, the representative admitted the error and got the ball rolling to contact the network and really solve the problem. He seemed thankful for bringing this to their attention. It felt nice to be heard and understood. It was also nice that this person had a next step action plan and put forth effort to help make up for the situation. I appreciate how this situation was handled, and I'm thankful for Amazon.

I have spent 5 hours to get someone to help me with an issue on their website. All my subscriptions were cancelled because of an "invalid shipping address" although it is the address that my items have been delivered during the last 5 years. Then, every time I call "customer service" I end up in Philippines and 99%of the time they have no idea what to do except for hanging up. This takes me to my next point: employees claim Amazon prohibits them from giving out their ID number, or name, or reference number or anything to identify them in case a customer wants to report them. After all, Amazon wants your money, not to hear about underperforming employees.

Never had a problem with Amazon. Selection is good. Prices are good. Delivery was always as stated. Product is as described. Normally the description is as detailed as possible to make a proper decision. I like the name brand products that is delivered to my door for the same price if I were to go out and purchase it.

I love Amazon! I realize that they may not always have the lowest price, but you can trust and count on them. Their selection is all-inclusive, the shipping times are good, and the customer service is responsive and helpful. Also, returns are easy. Overall, there is no other site that I turn to so regularly.

A great online order company. Amazon's website is easy to navigate to make your selections. Prime is the way to go, most of their items ship free and within a couple of days you have your order. Returns are easy and most are free.

I used to be an avid user of Amazon and Prime services, and really enjoyed my membership. The shipping was fast and accurate, and prices have always been competitive and reasonable. Over the course of the last 2 months, however, their service has gone completely downhill. I've placed about 6 orders within the last few weeks, and each and every single order has had an issue of some kind. The first problem I faced was with delivery. Items would be delivered to the completely wrong address, and my husband and I would have to actually walk around the apartment complex, searching for our package.

Amazon is the leader in online shopping I feel. I order my item(s) and receive them quickly. Then, if I don't want the item, I can return it with no charge to me and with no hassle to me. I love this site.

I have never been unhappy with Amazon. They stand by their products. They have excellent original shows. Excellent videos. And they allow several methods to ship.

They are THE BEST bar none. They will go to the moon for their customers. We buy most needs from them even foreign, exotic foods. Also all electronics, gifts, appliances. They are the best. Customer service is beyond dedicated to the customer.

Amazon offers most anything you are looking to purchase and usually at a fair price. I will not spend the money to join Amazon Prime, but they often offer free shipping on certain items and shipments are received on time. Exchanges and/or refunds are usually very easy to make. I do wish they would offer a customer service phone number where they could be reached for questions or concerns.

I ordered 2 shoehorns for $5 and was billed $162. I mailed them and they gave me a number to call but no answer. I've returned to sender but don't expect them to admit to receiving it. Bottom line is no product and billed for $162.

Until about two years ago, I would have rated Amazon a 5 but over the past two years, I've become increasingly plagued by false advertising, phony-baloney products and incredibly poor support from Amazon. A good many of the favorable "reviews" have proved bogus and my own negative reviews never seem to show up on the listings. And... Despite all the hype about getting the product "almost overnight", the majority of my purchases arrive weeks later (sometimes months later) or vanish altogether, even though "item delivered" is posted on the order site.

It is a great site. I can find things here that I can't find locally and nearly everything is cheaper, BUT, watch the shipping costs. Whenever I find something locally, I compare the online price including shipping with the local price and some of the time it is the same.

I can usually find what I want in any category. Free shipping with Amazon Prime and easy return. You can also have gifts sent directly to family etc... and can keep an address book of frequent people you buy for.

Started buying from Amazon when it was founded and have never regretted it. Most of the time has the best prices and always has the best delivery. Need to police the scammers a little better though.

It's rare I have a bad experience and it's one of the best online sites. My only issue is with writing reviews. I have contacted Amazon with this problem I know just doesn't affect me. We all have a bad experience or product time to time. The thing is I'm an honest reviewer and sometimes my reviews went lost because they say it's "profane" which quite honestly I don't review ever using profanity. I feel they try to protect the seller from pulling out not the buyer.

They are so good. It only a matter of time before they bowl over Walmart. Customer service is what it should be. They strive to be on time with deliveries and returns are so simple... a cave man could do it.

The majority of times I can find the lowest price for items on Amazon. Ordering is simple after the first time of initially entering shipping and billing information, plus Amazon provides updates on shipping status prior to order delivery. The purchase of a Prime membership entitle one to free 2-day shipping which I love.

I really like Amazon. Their delivery is quick. There is one down fall - if they have to source it to another company I have not had much luck with that. We were to receive the package by March 20th. I sent a notice to the company through Amazon and as of yesterday April 6th I have not heard from the company.

I love to shop at Amazon online. They have such an amazing variety of items, from expensive to cheaper. Anytime they don't have what I need, within a week or two I will enquire again and I might find it this time. They seem very interested in keeping their customers content. Also, check their sales! You could be amazed.

I do all my online shopping at Amazon. They literally have everything I want and because I have Amazon Prime my shipping is free. It's hard for me to go out shopping because of disability but now all I have to do is order and it comes right to me. The pricing is very good and their shipping is very reliable.

Amazon is as good as it gets when it comes to online retailers. The products arrive when promised and the prices are great. I've never been disappointed.

Viewing products in Amazon.com is easy. There are good descriptions of products however they are not always as good as described. They do refund your money minus double shipping charges. If you buy from them and not through a third-party you're OK but not always through them can you buy. The shipping charges added makes prices over what you can buy elsewhere. Pay attention to prices and shop around!

When overseas products are defective it takes a little longer for compensation but Amazon was always willing to handle the dispute very professionally to this customer's satisfaction!

14 years we have been Amazon customers. They have the best selection at the best prices 90 percent of the time. Their delivery is seamless and Prime is an excellent value with many benefits.

When you call in there's usually this long hold then a quick answer that doesn't pertain to anything. It just really frustrate me to the point to where I don't care how good the deal. I'm not shopping there.

There is no way to easily get help from Amazon. We have had problems downloading music and books, and spent an hour trying to access help. This is not the first experience with this problem. After finally connecting and "texting" with someone, they couldn't help. Shortly after we were "disconnected", and had to start over. There needs to be an easy way to obtain assistance when there is a problem. At this time I may let the time run out on my account and not sign up again! I'm ready to go back to purchasing "hard back" books and CDs.

I have been a customer of Amazon since 1999, and of Amazon Prime almost since its inception. I placed an order with Amazon for a small flag of the Bahamas for a special occasion. I was given a guaranteed delivery date which was missed. The flag delivered was of the country of Afghanistan. When I attempted to give feedback on this unhappy experience I received the following:

I ordered a new textbook for my son's college Statistics class and paid $186.44. What I received was a used textbook. How do I know it is used? The cover had marks all over it. The inside cover had a My Stat Lab label affixed to it with the access code scratched off and revealed, rendering the access code useless. Plus a copy of the previous owner's return label was in the back of the book complete with UPS Tracking #**.

Amazon is a great site. I belong to Prime and Kindle unlimited. The site is really easy to use and navigate. I buy from them at least a few times a month.

I buy chiefly used books thru Amazon. They always arrive in a timely manner, are in better condition than advertised, and are beautifully wrapped. It is so easy to order from them! The websites thoroughly delineate the book, providing reviews and other information that informs the purchase. Thank you Amazon!

I can't say enough about Amazon. It has a two-day free shipping and everything is well packaged. The website is easy to navigate and if they don't have it, then it probably doesn't exist!

Buying has been nothing but perfect. However, as a seller there is a lot to be desired. I've been scammed twice (refund with no return of merchandise) and customer support non-existent.

Prime shipping is a joke - false advertising. Ordered an item that said next day delivery (order by this time and receive next day). Placed order on Wed and expected it Thurs... it didn't arrive. Checked tracking and it says will receive on Monday... not even Friday. I called to complain and the rep tries to tell me (that's the suggested time) not even the true delivery time. I explained that they are false advertising!! I told them they need to take those promised delivery windows and change it to (best suggested time). I even typed in the item in again and it shows - receive by NEXT DAY. That's B.S. If I wanted to get that kind of response I would have ordered from eBay. You should not be showing a delivery window time if you can't guarantee it. This is also the reason I canceled Prime. I think I will just go back to eBay... with NO FEES.

It was my first time placing an order with Amazon. At first my phone kept jumping to another page so it did take me awhile to get what I wanted and secure my purchase. Overall my experience was okay. I was finally able to place the order and proceed to checkout. My item arrived when they said it would. So thanks Amazon.

Amazon provides excellent products, services and prices. They make it very easy to log in, locate the product(s) you're searching for, and quickly check-out. The customer is always kept aware of the tracking of each item as it ships, and usually it is delivered quicker than anticipated.

Amazon.com has become a household name in my home, unless we need to "Google" something. The site is dependable, cooperative when adjustments need to be made, and courteous in doing it.

I've been a frequent customer of Amazon over five years and have never had bad experience with purchasing, customer service or even returning products. The availability of products are well noted in description and very informative. Before making purchase, I always research product beforehand then upon preponderance of evidence such as; quality, material, durability and value then browse many websites on price. Usually, I find that certain rare products can be found only at Amazon, such as Odorono (deodorant stick), Panasonic KX series phone landline. All in all, the above mentioned areas are the reasons why I continue to make purchases from Amazon.

Amazon is awesome. Reasonable prices, especially if you consider all options. Rental of textbooks is made super easy and the pricing saves you a lot of money. Also, lightning fast shipping! In addition, any time I have had to deal with customer services, they have been outstanding.

I have been a customer of Amazon for many years and a Prime member for quite a few of those years. I find that Prime is a seriously good value with the free two day shipping and the amazing programming on Amazon video as well as the other services that go with Prime. Whenever I have had a problem... which is very rarely... I got the best customer service I had heard about. One time it was when an episode of the Walking Dead did not appear on the right day... The email I got (which I hate to say I deleted accidentally) stated my download would appear shortly but if it did not the zombie apocalypse may have happened and I might want to buy one of these... with a link leading to a crossbow of the same type used by Daryl Dixon.

I subscribed for Amazon Prime hoping I could watch movies and TV series for free just the way they are included in Netflix membership. However, none of my desired programs are available for free streaming in Amazon Prime! I either have to rent or buy them which is absolutely ridiculous. What did I exactly pay £79 for? I could buy or rent them without having a membership, couldn't I? I do not recommend Amazon Prime to anyone as all you will get is bunch of crap films and books you never want to watch or read. As for next day free delivery, it does not apply to all products and you have to pay the shipping cost of your purchase as usual. All in all, Amazon Prime membership is an absolute rip off.

I am going to tell you what happened and you can judge for yourself. I had just applied for an Amazon store card so I purchased a TV with it which was just under my limit. I signed up for a 30-day free trial of prime membership. Later I order some other things for the TV on a different card. A couple days later I received the wall mount in the mail. At this point I found out that the mount as well as all the other things were charged to my Amazon store card and that the TV I bought first was having the payment declined. So I spent 3 days on the phone with Amazon to get things straight.

I placed an order on July 29th for a product that I needed for a vacation starting August 3rd at 3 pm. The product is sold and fulfilled by Amazon. It was scheduled to be delivered on August 2nd by 8 pm. At 8:05 pm on August 2nd, I checked the Amazon website - it still listed that the product would be delivered by 8 pm that day. I copied the FedEx number and pasted it into a FedEx tracking website where I found that my package was in transit. I called FedEx to find out exactly what was going on. The nice person there told me that Amazon had printed the label on July 31st, but did not have the product available for pickup until August 1st at 6:30 pm. My package was now half the country away in Chicago and not expected to be delivered until August 3rd by 8 pm.

I use to love Amazon. A month ago I purchased a mattress from a third party seller. I trusted Amazon had checked the seller out and it was safe. A month later item has not arrived. Since then there have been 37 100-percent negative reviews for this seller who is no longer on Amazon. All buyers never received their item. Amazon customer service is horrible. They promised to let me reorder the mattress at the original price and refund the shipping charges I had paid. I have received partial refund for what was promised. Who needs Amazon and all this stress.

After shopping online on many sites, Amazon is the only site I use now for everything. The prices are great, customer service is always helpful and polite and I did purchase the prime shipping. Saves so much on shipping charges because that is how often I use them. To me, this is the best place to shop.

I am very impressed by customer service as they are quite responsive. I have been a Prime member for many years and appreciate the service. I do worry if at some point, there will be only one store in the world: Amazon.

I can find almost anything I want on Amazon. I recently had a product that the manufacturer didn't honor their warranty. I called Amazon customer service, without a question, they refunded my money, after 9 months. You can't ask for a better company to do business with.

The only thing I don't like about daily deals is that they are for one day only. Otherwise, they are significantly lower prices on objects I am interested in having.

Have purchased hundreds of items from Amazon. The few things that I was disappointed with were very easily dealt with. The Prime membership is really good value if you use it as much as I do. Then you have the sales for Prime members also plus the music. The money I save on going back and forth to the alone pays for itself, never mind impulse buying.

I have been a loyal customer at Amazon.com for 7 years. Never complained, never asked for help, never missed a payment on the Amazon.com credit card. I have purchased thousands of dollars of stuff over the years and I have been a Amazon Prime member for all 7 years. In June, 2017, my Amazon.com account was hacked. The person who hacked it used my Amazon store card to order a $400 item. The person used my billing address, but used a different address for delivery. A state across the country from myself. I would not have known this fraudulent charge happened if it were not for UPS sending a delivery confirmation to my email address.

Approximately 1 month ago an Amazon delivery truck was in my apartment complex's parking lot where my car was parked. In a parking spot at that. He was careless in the way he was driving and backed right up into the front end of my 2017 Honda Accord. He did not once apologize but rather stated that he simply just did not see it. He was arrogant and displayed not a single ounce of remorse for having caused an avoidable accident. Since then, Amazon has done little in the way of helping me resolve this issue. Clearly, I need my car serviced as half of my bumper is hanging off the front end. Because this is a 3rd party driver - meaning, he is employed by a delivery company that has a contract with Amazon - Amazon corporate now states that there is nothing they can do about the situation as it does not involve them directly and we need to speak with those involved on that company's end. Fine, I can deal with that.

Items that are not available anywhere else can be found here. Parts and other things included. Beware though of return shipping costs. I had to return an item they wrongly stated a fact about. Return shipping was more than item cost. Should have paid with PayPal. Free return shipping!

Today I placed a order on Amazon.com. Using a Amazon gift card. Alas, when I tried to use my other gift card, I find could not complete my order. I spoke to four different representatives, all to no avail. Apparently one cannot use two different GIFT cards to pay for their order! They will gladly take your personal credit card of choice and, ONLY another Amazon gift card. Which more than likely will be more than the remaining balance. So you are force to buy a another Amazon gift card (more than likely of a greater amount) to complete your transaction, or use your credit card and please remember to delete it on your Amazon account. Because, I can guarantee, you will be arbitrarily charge for something - anything down the road! They will contact you even.

I have been trying to resolve this issue with Amazon.com for over a month now and I cannot get anyone to help me on the phone or email. All I get are calls from a non-native English speaking reps who tell me they can't help, but a representative will email me in 24 hours. I either do not hear anything, or I get an email that has nothing to do with what I am complaining about. Because of their decision to block my seller account- I have lost access to my audible and Kindle.

It was a second time in row that I have seen Amazon don't delivery their products on time. First time it was with my friend now with me. I have ordered a phone of worth Rs 28000/- they took time of 5 days to deliver the same. Expected delivery date was 29th of July by 08:00 pm. I was expecting that it's good amount of time to delivery a product as I have received many international products in span of max 4 days time. It surprise me that no one came till 05:00 pm of 29th July then I called at customer care for any update. They told me that "we're sure your product will get delivered by today" but what exactly happened it didn't deliver till 08:00 pm then once again I called up at same number to check the status. There was an executive by the name of Bhaskar. What an irritating person he's.

I've been a customer with Amazon for many years, have also spent money to join prime and spent thousands of dollars ordering for my business and personal needs. They finally upset me in the way customer service handles issues and how they treat me as well as the prime being a waste of money because they don't deliver within two days or they find an excuse not to deliver and I've made complaints to my post office as well. Nobody speaks English in customer service. They outsource to other countries who have no people skills when dealing with customers and they could care less.

Took too long to deliver first box (ordered vitamins), was on vacation so had to cancel order. Now 2nd attempt to deliver (vitamins) and the box was delivered as promised but... I received 2 books and some locks that I have never seen or ordered in my life and the box was addressed to me. Amazon's response was, "um, oh, sorry about that". No attempt to find my package or offer a solution. Never happened to me after years of ordering so really baffled. Nice job Amazon, hope your customer service does not remain this horrible!!!

Well, I can't comment on the product I ordered because they haven't even sent it out yet. This is my review of their shipping practices. Typically, when you are told something takes 7-10 days to get to your door, it's because it has to make numerous stops on the way, coming from far away. I just noticed on my tracking information that they intend to wait 7 days before they even ship it. I am pretty sure there will be some reason it won't be here within the 3 days. They leave themselves to fulfill their promise to get it here by then.

I am Amazon Prime member. I bought things all the time. Lately, the issue that is concerning me is things read Prime. When you order them arriving day is almost 5 days instead of two. When spoken to a rep they give me all this runaround but never resolve my issue. Ended up canceling them. I was told the item is not available. I went and order the item again from Amazon, I paid 1 day delivered then all of the sudden the item is available to be guaranteed delivered in one day. That proved my theory "Amazon is doing scam to their prime members."

(s.....a), What is going on? I didn't getting anything from them yesterday. They told that pickup will be within 12hrs but pickup man telling that it's not our issue. The person is another one. What is this they are playing any games with customer or any?

I have had the worst experiences with Amazon recently. They are getting worse all the time. The Marketplace sellers are not verified or vetted by Amazon. I happened to order from one who never sends anything to the correct addresses, another whose product description was so far off it was laughable, another who sent the wrong items, and others who never sent anything at all. And watch your "subscribe and save" items. While I expected the price to go up after the first order, they've been going up BEFORE the first order was shipped. So the prices I thought I was getting the items for were doubled or tripled before I even got my first order. At least I found out in time to cancel, but it's really disappointing, and I'm sure, illegal.

I wanted to review a product but Amazon.com stated that because I have not yet spent $50 on their site and I am not an Amazon prime member that I cannot review products. Therefore my honest opinion doesn't count if I don't pay 10.99 a month and buy at least $50 of product from their site.

On July 15, 2017 I purchased a pair of Bluetooth headphones. On July 17, 2017 my American Express card showed a hold for the total amount of my purchase. On July 21, 2017 I received an email stating that my credit card was declined. Immediately I called Amazon to find out why they were again trying to charge my credit card for an amount they had already charged my card earlier in the week. No one knew why or what was going on but I was assured that the problem would be researched and resolved. Again on July 22nd my card was charged from the headphones which was now flagged as a fraudulent charge.

Up until recently, I had great experience with Amazon, almost everything I ordered would be there (and I buy most of my stuff online). However, lately Amazon has been screwing up every step of the way. Starting with 3-4-5 days needed to ship the order, messed up deliveries - tracking information is totally inconsistent, it may say that the item is shipped from the destination, then no updates for days, then it turns out it would be delayed for unknown period of time...

I have been ordering items on Amazon for years with no issues, until recently my order always shipped within a day or two. Lately all my packages are delayed up to 7 days before shipping. My mother has Prime. She recently ordered a product I ordered the day after me and received her item the next day where my item was not shipped for 5 more days. These tactics to get you to subscribe to Prime are disgusting and only make me realize I no longer need to use Amazon for anything. I do all my shopping online tens of thousands of dollars a year personal and business. Fyi all my items were being fulfilled by Amazon Distribution Center 45 minutes away from me.

I received a survey from Amazon because I placed an order. I completed the survey then was offered to purchase several different products and pay only shipping. I fell for it and ordered the face cream. I did not finish my order before my phone started to ring, people in and asking me to purchase more of this product, I said NO and I never confirmed my order. I checked my account and they has placed the order and added on another product. This is a total rip off. Now I have to watch my account because I am sure this company will continue to charge my account if I do not cancel by a certain number of days. DO NOT DO THE SURVEY.

I purchased this self-balancing scooter in Dec 2015 and didn't receive the item till January 2016. Months later the item no longer worked. I contacted Amazon and they put me in touch with the 3rd party. The 3rd party knew they had manufacturers defect with this item. They mailed me a month later the replacement parts and sent me links for the instructions. The links they sent me didn't work and the replacement parts and wiring were not matching. I asked Amazon to take the item back and because of the length of time going back and forth they said it was too late. I purchased this item not from the 3rd party and purchased it thru Amazon. This is a complicated electronic item and replacement items should not have to repair the item by the buyer.

I was waiting for my package 2 days even after the promised delivery date by Amazon though I am a prime customer but still I haven't been able to receive the package. This is the service Amazon is providing the customer with prime by fooling them and charging around RS.500 pa.

When trying to purchase things that I have purchased in the past, at the same address, I'm finding they have quit delivering some of those things, and they are impossible to find locally. There is no place to click and find a customer service representative. I have hearing problems, so don't do phone unless it is an emergency... Therefore e-mail is better for me. The lack of contact and the no longer shipping of products I've bought in the past are the problem. No recent order # but I did recently purchase a weed whacker and I'm happy with it, but can't get the lights or other things I've had shipped in the past. Alaska is NOT a foreign country.

In the last month or so I have had 3 deliveries not come as guaranteed with Amazon Prime 2 day delivery. The carrier indicated they had delivered two of the items - so we searched and no delivery. Then the carrier would deliver 1-2 days later. At first I figured it was an isolated incident so I did nothing. The second time I contacted Amazon to let them know. They said all the right words and offered me one free month of Amazon Prime. This last time I paid more to get it delivered in the two days. It was available cheaper from another seller, with free shipping but would take longer to get here so I opted to pay more as we needed it before leaving on vacation. The website and the order confirmation email said it would be here in two days. The carrier then emailed us and said it was on its way - but would arrive a day later than expected. No explanation, no apology.

I ordered an item on 18/07/2017 and as I have paid for Amazon Prime was expecting it to be delivered the next day. However this item won't be delivered 'til the end of the week. If an item is currently not in stock then make it clear on the website. I pay for this service and expect get what I pay for.

My wife and I are both paying for Prime memberships, but, are receiving sub-par service. We constantly have orders not arrive within the two days in which they should. When they drop the ball the least they could do is offer a small amount of compensation. After all, we're not receiving the level of service for which we're paying.

Last month Amazon Prime delivered an important package 2 days after promised. Their response, I need to send it back and I'll get a refund. That's it... This time, they delivered the wrong color item that was a gift and their response, I can send it back for a refund. I feel like there is no appreciation or good customer service on their behalf when they make a mistake. Very disappointing!

I have NEVER had an issue with Amazon as of this date. Customer service for me has always been stellar. Whenever I've had an issue with a return I've received prompt communication and service.

I'm a Prime member and Amazon has the worst shipping. First off, who wants to sit around on a Sunday for a package... really 8 pm at night? It's 9 pm and still no delivery... they do not have reliable drivers to deliver their packages. I'm at work at 5 am. There is no way I can wait for a midnight package which most likely will not be delivered today anyways. I'm starting to think that eBay, Jet and Yugster might be better ordering options at this point... at least they update the tracking to know what is going on! A very unsatisfied customer!!!

I have been a Prime member for several years now and find I use Amazon more and more. It's so convenient. The customer service, when needed, is excellent. I appreciate that I can add items to my cart from any computer or location and they are there when I get back to place an order. Amazon Video is superb, so many choices. I became a cord cutter a few months ago and have found most of the channels I enjoy are on Amazon.

I'm an Amazon Prime member. The ease of ordering my products, the fast shipping and amazing customer service makes me continue my membership. Being able to track my shipments in a timely manner with ease definitely contributes to my rating of this online store.

I always compare purchases made on Amazon. Usually they have the best prices. Sometimes you can find the item on Amazon when you can't find them anywhere else. Customer service is great. They really try hard to help where other places don't.

Amazon is Amazing!! I've been a Prime member for quite some time now and I think it's one of the best decisions I've ever made. Anyone new to the website should know, I'm praising Amazon not the other sellers that attach themselves to the website. Always ensure that you are looking at Amazon Prime options. Don't be fooled by what appears to be a lower price by other vendors. Sometimes, their S & H fees are more expensive than the product you're thinking about buying. Also, download the free Amazon app. When shopping for anything, do a quick check on Amazon for the same product. I've found that 8 out of 10 times, Amazon had a better price. The few times I've seen a better price than Amazon have been items on sale from Costco.

The ease of the purchase was very smooth. I selected my item and how many I wanted. It gave me a estimated delivery date. Added my shipping info. Checkout. In two days I had my order. Looking forward to ordering again.

I have had a great experience with Amazon on every purchase I have made. I like the fact that you can save items for a later purchase and that the majority of the vendors maintain high levels of trust. I recently joined Amazon Prime which allows me to receive my purchases so much quicker.

It's easy to find virtually ANYTHING I need at the best price I can get on Amazon! Terrific search option and easy to compare different prices on the same item so you know you are getting the best deal! THANK YOU AMAZON! LOVE YOU!!

As I buy tons of things from Amazon. There were 2 items that were defective. The first was a wrought iron gate which arrived all bent up. It was too heavy and cumbersome to return. I had it fixed instead at a cost of $60. (It was also the wrong color and had to be painted). Amazon never responded to my written requests for help. The second item was a vacuum cleaner (Bissell) which did not work. I wrote them 3 times and never received a response. I am disabled and could not pack that up and get it to the post office or return it in any way.

I got put on Prime without knowing it and got charged for it so I phoned them up and got it sorted but when I got my phone bill I had been charged 43 pounds 44 pence for an 11 min call. This is not good at all. The number that they have me is ** and they say that they can not do anything about it.

So Amazon Prime looked good and decided to try out the 30 day "free" trial. No indication that it anything but free for the first 30 days. I fully understand that after 30 days they can charge a 10.99 monthly fee. Imagine my surprise when my credit card was billed the next day for 10.99. So much for free! The effort to refund the charge is not worth the 11 bucks. Imagine if this was done with 1 million customers. A classic bait and switch. Leaves me feeling like I've been conned and am willing to pay full shipping price on the regular Amazon service just so these crooks don't have access to my credit card. Disgusted that a large company can do this with no repercussions.

It's very easy to shop and price compare - some items are more expensive so do your homework. With free shipping and returns on certain items, it makes shopping a breeze by allowing you to try things in the comfort of your home and returns are credited when you drop off package at UPS. Awesome!

As a Prime Member it more than makes up for the yearly cost. Order with Prime and it's free shipping. Order with Prime and my item(s) usually show up within 3 days, sometimes the next day. I no sooner order the item that I want and it's at my door faster than I can get out to a store and buy it (because I procrastinate).

Amazon and Amazon Prime have provided a level of customer satisfaction that goes to a whole new level. Every contact I have had with customer service had been outstanding. They've made sure that I was completely satisfied and my concerns were addressed. Returns to shipping issues have been resolved always in my favor. I shop from Amazon for major purchases to dog treats. I am very pleased with the quality of their products and the service provided from Amazon. I have been a customer now for 6 months, I applied for the Amazon credit card which makes purchasing a breeze. They send emails when you purchase and when it ships. They give an expected time of delivery, everything has arrived as promised.

I really like shopping online with Amazon; however, I did not realize (nor could I find it) that the items ship separately, and though my checkout was all together, I searched for a year, looking for the files.

I buy most non-fresh food items on Amazon. The site has always been easy to use and any disputes or issues I have are always dealt with fairly. I am a huge fan and have used the site since back when they only sold books. Highly recommended.

I love shopping at Amazon because my kids have wish lists, and it makes things so much easier. Also I can have the gifts shipped without having to deal with the post office lines, etc. Amazon also has choices, so you don't have to have only one price on an item. Many have several choices, the gifts have always arrived on time and in excellent condition. In some cases they can be gift wrapped and have a card included.

I love Amazon, great buys, fast delivery, which is nice. Returns are easy. I love the items I find and the 1 click option is nice. I like having to order it later, if I go over what I can afford, I can save the items for later and not have to search for them.

BROOKE LEWIS Fidget Spinner Spider Man Tri-Spinner Premium Hand Toy For Kids, Adults. Perfect For Stress Reducer, Relieve Anxiety, ADD, ADHD from Kat on July 14, 2017. Scam. I purchased the Brooke Lewis spiderman fidget spinner for my grandson. And used the tracker to track my order. It kept showing it was almost here then dropped out of sight. I tried to contact the seller and Amazon states they are out of their platform. It's not the money. It wasn't much. It was the look on my 6 year old grandson's face when I told him that it wasn't coming. Oh I bought a different one for him. It was the principle. Thinking twice about ordering from Amazon again. Can't trust the people that sell from them. It doesn't rate 1 star but Amazon would not allow me to send this until I rated it.

The company is genius, pure and simple. Everything works. Ordering is easy, reviews are helpful, customer service is excellent, and provides great value and door to door delivery. But, they do advertise on Breitbart. That's not good.

This company offers a multitude of merchandise. They pay very close attention to customer feedback regarding products. Returns of merchandise that is defective is done swiftly and without a fight. Their prices are competitive. They offer free shipping with Prime membership. They also offer other benefits with the Prime membership. I would rather have the merchandise on my front porch than go to the mall.

I have only once had to contact Amazon regarding a purchase that was not received. It was not the fault of Amazon, but something happened at the facility handling delivery... maybe lost or stolen. Amazon quickly credited my account in full and asked if I wanted a replacement. Any gift cards I have received are easily applied to purchases. Confirmations of orders are within seconds. I always receive items in excellent condition, aside from a couple coming from another site, selling through Amazon... but those were acceptable. Best shopping experience ever. Find things I can't find anywhere else!

Amazon has been awesome! Every thing from the web site, to the time I receive my order in my hands. I've had a couple occasions where I wasn't shipped the item that I ordered, instead it was misleading in. They did offer to receive it back. However, ain't nobody got time for that.

I've been ordering a little more and it's worked out great and if there's any problem it gets fixed right away as it should. I've been dealing with La-Z-Boy for 5 months and it's like pulling teeth and spending a lot of money. Amazon is pretty reasonable and that's a good thing. Keep up the good work.

I ordered a blow up pull out sofa bed. Delivery was on time. Blow up bed was defective. It has a leak. This is the first thing I have ever ordered that did not hold up. Otherwise I always have a great experience when ordering from Amazon.

I am an Amazon Prime member. Purchases are easy and fast. Variety is excellent. Sizes too. Better and more choices than those found in stores. No need to take the car: you order and a day, sometimes 2 days later, the item is at your front door.

Amazon truly believes in their mission statement. It was quite easy to place an order and pay for the merchandise on Amazon. If the merchandise is not satisfactory you can return all orders without questions asked.

I have never had any problems with Amazon. The products I have purchased have always arrived on time, as described. The items are well priced. These facts are what most people look for, or should look for when making a purchase.

I love shopping on Amazon. The website is easy to use; Amazon stands behind the purchases, they give you vendor options, and they are easy to reach in multiple methods if you encounter any problems. There is very little wasted time for the consumer between their shipping practices and their return practices.

The variety of each category and the ability to compare was a huge plus. Customer service was prompt with answers to questions and very helpful. The shipping options gave me the opportunity to receive package fast without a huge variation in prices and for faster delivery options. I will definitely recommend to friend and family and will continue to make future purchases at Amazon. I look forward to it.

I love shopping Amazon, and much more for the ability to read reviews and see what others say about products. Also love that I can use Amazon to compare products to see if I am getting the best price with good reviews. Amazon is my go to shopping for checking price, reviews, and availability. Amazon also provides suggestions that gives me the opportunity to see products that I am not aware of, products that I would not find in the brick and mortar stores. I love Amazon shopping and with the Prime membership, I enjoy the extra benefits that the membership has to offer, from free shipping, to streaming music and video.

I love Amazon and always check Amazon before any purchase on any website. The reviews are a great check point although you have to be careful of some sellers. But the ease of use and quality photos make it very hard to beat when shopping online.

I'm on Amazon Prime so I always get free shipping. I've been ordering from Amazon for years. With all the orders I have purchased, I've had to send back a few. It's always a no hassle experience. Just print the label and send back. I usually get credit before the package is received.

Amazon seems to have almost everything and you never leave home. Amazon Prime delivers your purchases immediately. Add to that, the availability of zillions of free videos online (connect your computer to HDI??) and watch on your real TV. What's not to love?

The best overall place to purchase just about anything. Great service with fast shipping! I've never had a problem with a refund. Love Prime... it encourages me to buy thru Amazon and a great value. A well run business.

Horrible delivery unless you are a Prime member. Amazon used to deliver orders in a timely manner. Now, if you are not a Prime member your order sits on the back burner until they are good and ready to ship it. They lie about the ship date and I'm pretty sure the items ordered are just sitting in a section at the warehouse marked "not a prime member" so they will take the longest time possible to get it to the customer. I've seen this multiple times and that's why I use eBay every chance I can to avoid shopping on Amazon.

I paid Rs 499 and became a Prime Membership to get Free one-day or two day delivery. I ordered a product under prime membership on 10th July 2017 and it was under Guaranteed two day delivery which was dated 12th July 2017. On 12th July afternoon when I called the Courier Agent he says it's raining at his area and he cannot come and will deliver the next day. When I told him that am a prime member and it's under guaranteed two day delivery then he said fine he will come come and deliver the parcel by 7 pm. The address which I mentioned was of my office and 6 pm it gets closed. I thought of waiting outside my office till 7 pm but I wanted to double check with the courier guy before waiting till 7 pm. When I called him for the 2nd time I realised he had deliberately made his number not reachable. I tried calling him for next half an hour and it was not reachable.

I have found Amazon to be quite easy and to have a great variety of choices when I am looking for items. When it comes to the customer service, I personally have had a great experience with the representatives. They are knowledgeable, fast to come to a solution and all the while polite while doing it. It looks good on them, Amazon, the company, as a whole. When shopping, Amazon is my first choice.

It is to easy to purchase items using the Amazon webpage. With the push of a button you can find purchase and ship within a reasonable amount of time. Amazon offers a Prime Shipping which requires membership and an annual fee which is expensive if you only use Prime once or twice.

I have had few issues when dealing with Amazon. Their customer services is usually spot on and they respond to inquiries quickly. They also handle issues with their vendors promptly as well. No complaints, so far.

I have been extremely pleased with all of my purchases on Amazon. The website is easy to navigate and the products arrive on time. I returned one item and the entire process was quick and efficient. I have no problem recommending Amazon.

I bought a desk top tower and the product did not work; but the issue was resolved immediately. I did not have to pay shipping to return the item. This was a few years ago so I cannot recall the name of the company. They were willing to replace the item; but I chose to buy hands-on. I have made book purchases. No problems, returns are easy depending from whom you buy. I like that you can read reviews before buying. Amazon offers many discounts and promotion. I have not try any of them; but it does not mean that I will not; so far happy customer.

I have made many purchases from Amazon. Products are always available, offered at a good price, and there's a large variety of options. Delivery is quick and the products are well packaged. The return policy and process is effortless. They stand behind their products. Customer service is always helpful.

When I decided to shop online Amazon was my first choice and I'm really glad because they have such a huge variety of what I was looking for not to mention their prices are very reasonable also. If I decide to buy online again I will go back to Amazon.

I'm now up to 7 late deliveries on Amazon Prime in 4 months. Each time I'm told to just wait for it to show up, offered a refund or a replacement order. If we are paying $99 a year, what good is it if our orders take 3-10 days to show up. After the 7th late order, and after canceling my prime renewal, I got a refund of my order and one free month of Prime. If you are experiencing the same issues, please let your voice be heard. Otherwise we are giving these guys $100 a year for the same delivery times we can get for free on eBay, Walmart, and other sites.

I booked Lenovo Phab2 Plus in Amazon. After 3 days product reached destination (checked in tracking option). Immediately I received msg from Amazon courier item undeliverable. Immediately I contact courier boy & said without any notification or any information how can you say undeliverable? That courier boy shouted on me & refuse to give the product. This is very bad service by Amazon courier. Later I contact customer care, they give some option like re order the product. Now they are telling out of stock of that material. "So we are refunding your amount." How worst this. Their problem but I am suffering. So I suggest don't buy from Amazon. Flipcart & Snapdeal are very fast & perfect delivers the product. So worst service. Don't buy from Amazon.

Our relationship with Amazon is great. Always had good product and good service. There is one problem I had with wish dot-com. They sent me two tee shirts that was three X and they did not feel it wouldn't fit no way so I won't do business with him ever again.

Amazon is efficient above all things!!! The products are quality and the customer service is excellent! Any problems in ordering or delivery are taken care of swiftly and done with great courtesy!!! One of the best shopping experiences!!!

Amazon has what you want and as much as you want and even the brand you want. Customer service is the best I have ever worked with and I never felt that everything possible wasn't done to make me happy. The price of most things is as reasonable as you can get anywhere, and you don't need a car to go and get whatever you bought. Plus there are no impulse purchases which is a great thing. It's all good.

I find making purchases very easy. I'm disabled, so it's easy for me to go to Amazon and find what I want and will get it in a few days. The prices are about the same as in a store, but to me it's much easier to sit at my computer and purchase what I want in the ease of my own home.

Best service ever. When an order is lost they next day air to you. This is something that I experienced 4 times in four years. The only problem is that you can't add to your order. You have to cancel the order and start again.

A subscription to Amazon.com has proven to be a very wise choice for me. Depending on your eligibility, Amazon was able to approve me for an $800.00 credit limit - online account which made purchases conveniently easy. Almost everything you can possibly need or want is made available through their online app. Shipping is quick as well, and if you subscribe to become an Amazon Prime member, this allows you even more shopping power throughout Amazon's shopping platform. I give Amazon a thumb’s up as one of the best online shopping platforms of the 21st century.

At Amazon, I can find what I need at an amazing price! No gimmicks or high pressure sales. I put in the item I want to purchase and it appears on the screen. I place my order and I can track where it is at all times. I get an estimate for when my product will arrive. Thanks Amazon! You make shopping easy!

Amazon is great to work with and order from. Very helpful staff too. And if what you ordered doesn't work for you, just give them a call and most of the time it's a free return. Thank you Amazon - you're amazing!

I'm reviewing Amazon. (Funny, Amazon wouldn't approve this review) I ordered this watch with a screen protector and rose gold colored watch band. So excited. Until... I looked at my bank account. One charge went through. A second charge is being held for 3 to 5 business days for an authorization hold. So, I now have no money for 3 to 5 business days. Had to cancel an appointment today. Supposed to go take my son to the dentist on day 5, so I hope it's back in my account. Amazon said it was because I used my card as a PINless debit card. What?? I did not have an option to choose how they ran it. They said this always happens. Huh? Never happened before, so my definition of always and Amazon's definition are totally different. I called customer service, and they looked up my account without my order number. They couldn't help and were rude.

This is regarding the slimy marketing tactic Amazon uses to trick customers into paying for a membership upon checkout without authorizing credit card payment or confirming the subscription amount being charged. Upon checkout the prompt asking to save money by signing up for Amazon Prime pops up, when a customer clicks to save and sign up. It is expected that we will be promoters to a page that gives us the price and also confirms the credit card authorization, but instead, they never confirm or give the customer notice of the price of the subscription or the instant and automatic charge to your card. This is very deceitful and inconvenient for struggling and low-income people who were not warned about the charge and never given an opportunity to confirm the amount or the proper card to debit. There are no details provided that give the customer notice about the subscription.

Amazon is a pimp. They are a great place to get good products but they prostitute others for their behalf and then abuse them. Let me explain... Did you know that many of the products sold on Amazon are from other companies who own their own products and list them on Amazon? Some of those businesses ship their items to Amazon who stores them in warehouses and then ships them for the seller, charges 25% or more to do so. Let's say a product sells for $100. Amazon charges the third party seller $25 plus shipping fees over and above the low shipping rate that they charge the buyer. The 3rd party pays for the extra shipping fees out of their profit.

So basically I'm reviewing Amazon on here because Amazon is like a tediously frustrating coworker, in that it's basically impossible to give it any kind of constructive feedback at all. I bought several items at once, a couple (almost a few) weeks ago! I was lured in by the prospect of 'free shipping'. Unsurprisingly, shipping was not free–as I live in Australia. Although I should mention that I was certainly surprised by the excessive cost of it all. Nevertheless, I proceeded with my purchase–the allure of cheap goods was too much for my feeble mind to resist. I was frustrated, however, when my consignment was split into three separate packages–and I was told that it could take up to three weeks to deliver my goods. Again I persisted with my purchase, thinking 'surely that's just for safety. No postage takes that long...' The first package arrived within a week. The second about a week later.

I tried to become a seller on Amazon. According to Amazon own policy, they claim they will not charge the new applicant bank account until the applicant is approved to sell on their platform. They went ahead charged me $39.99 immediately while I wasn't approved. When I contacted them, they quickly approved me and then within hours suspended my application. When I pressed them why, they sent me a list of unrealistic items to provide to get approved.

When I first signed on to Amazon I was very excited about the products that they sold. I even signed up for Amazon Prime because I thought it was helpful to get the free shipping. For the past year I have made purchases of different clothing items which are almost always shipped mainly from China and their products are almost always bad or cheap material, poorly made, and cut at least two sizes too small. This is deeply concerning for me being an American who shops and wears American sizes. I would prefer to buy American based products and purchase clothing that is fit American style.

Just be careful when using third party sellers. Their warranties are not as good as purchases made from amazon. Be certain to read all warranty info from third parties, the A-Z investigation isn't always what it seems.

Enjoy shopping on Amazon! I have never had any problems. They have some items that are very different than other companies. They have items for everyone on your list. Amazon puts the customer first in orders and shipping! Thank you.

It's always easy to buy through Amazon, I love reading the reviews on Amazon because you can learn so much, including if another product may be better. I will continue buying from Amazon, they're my go to place when looking for something I need.

I love shopping on Amazon!! I have Amazon Prime so there is always 2 day shipping for free. The variety of products available is extraordinary. I have never had any problems with the app which is a great thing. I did all of my Christmas shopping at Amazon and am not likely to return to in-store shopping much anymore!!

I love everything about Amazon! I am a 73 year old handicapped widow. I appreciate having a simple easy internet site that meets nearly all my needs without having to travel 50 miles plus to obtain needed items for household and personal needs! Prices are good, products are of high quality and Prime shipping is wonderful. The Prime movies and TV shows are worth more than the Prime membership. I love the way everything is set up when searching for programs. I download music for free plus the 2 day free shipping. Amazon is my go to site when I am looking for products. Love to walk onto front porch in my night gown and bring my packages inside!

Amazon has always had any product I am looking for and usually other matching products. I especially like the choice of buying new or used. The descriptions give me the info I need to make the right decision. I have not had a bad experience. Make sure you look at all the suggestions to find your best value. I have also always received my purchases promptly. Amazon is the first place I look when buying online.

Amazon provides a broad range of categories and many choices of goods within those categories. The descriptions and pictures are helpful. Deliveries are promptly fulfilled, carefully packaged and received in good order, in the area where requested. Thank you.

I have bought many many things from Amazon.com. I live very rural and it is so convenient to have whatever I need to be delivered to my door. Sometimes within 1 day. I have bought everything from toilet paper to bookcases and pet products. I will definitely continue to shop at Amazon!!

Usually I love Amazon. But their tech support is dismal. I bought a Echo Dot, and wanted to link it to the existing Spotify account in the house. They couldn't get their head around this, and we spent a long time dealing with whom the account is registered under. End result - I still can't connect. And they claimed they "helped" me.

I like that you can find a large variety of products on Amazon.com and that the desired items can be found at a multitude of different prices. I have always been able to find the products I have been looking for, and at reasonable prices too. But I dislike how sometimes purchased items take much longer to arrive at my house than they were supposed to. Also, I have heard of people getting scammed through Amazon, and not receiving the advertised products. But overall, my experience using Amazon was quite positive!

I'm a Amazon Prime member, but prior to that I received excellent service. I upgraded because of the great benefits of a Prime account. It's more than paid for itself. Customer service via email and phone has been good. Shipping always on time as promised. Returns credited immediately. I can find almost anything I need on Amazon. I check there first. Couldn't be happier.

I love the 2 day shipping, the variety of things and that the gift cards don't ever expire. The selection of stuff is good, they have books and Sharpies for cheap. Some things are overpriced for the things I want. Or that sometimes it don't take 2 days to arrive. The prime pantry. I don't see why you have to pay 5.99 for shipping on it. It sucks. Overall, it's been amazing. My stuff almost always arrives on time and it is never broken or damage, if it was their return policy is amazing. They have great customer service too, I had a question about a gift card and they answered.

They have very good selection in most areas and free shipping plus an amazing variety of product available at one site with decent pictures and description for the most part. I like their very fast and easy checkout and also the easy way to correct orders before they are sent but not unusually long shipping times and easy returns. But I cannot convert gift cards to cash money and obtain specific information about certain products and their delivery.

I've been shopping Amazon going on nearly 20 years now. I've been very satisfied with the purchases I've made. Have I had problems occasionally, sure everyone does, but I'll tell what Amazon's customer service is top notch, and I've never been disappointed with the resolution. The ease of making a purchase is likely to become addictive, so you gotta make sure what's your doing before hitting the buy button. If a mistake is made Amazon makes it relatively easy to correct. Nuff said.

I like reading reviews on Amazon to judge if a product is worth purchasing. While realizing that everyone judges based on different criteria, I usually determine my purchases on this basis. I always review items I purchased honestly for that reason.

I like Amazon.com better than other sites. It is very quick and easy to find what you are looking for on there and I can find it at a decent price. Also, they have good delivery time and nothing is damaged. However, if something ever does go wrong, there are a lot of different steps you have to take in order to return the item. It would be a lot simpler if you could just print a return label and not have to call. It is hard sometimes to get someone to talk to about a problem.

I find great values on Amazon. I do shop & compare prices with eBay but, I find that Amazon's sellers have better value for the buck. They need to fix their search engine. Sometimes when I'm looking for something I bought before & type exactly what it is, nothing comes up.

Amazon has great product reviews great policy in return & great shipping. Customer care is awesome! I will continue to order from Amazon for a convenience timely manner and the cost has been greatly affordable to my pocket!

I like the amount of things you can find and buy at Amazon.com and I like to read the description of the products and actual reviews to the products. But I do not like that specifically for products sold by Amazon (not a other seller on Amazon.com) you must order at least 40 USD to get free shipping, this sometimes makes me not to order there. Besides that, my shopping experience has been good.

I like the variety of items I am able to find on Amazon.com. Also, it's always easy to find really low prices/great deals on whatever I am looking for. There are often things on Amazon.com that you won't find anywhere else, which is awesome. Overall, my experience using their site is always a positive one. They have a great product selection and a simple/quick/easy purchasing process. These are all things that give Amazon.com high satisfaction in my book.

It's a great site that has just about everything you could ever want. Easy to search and find what you want and what you like. I type in what type of product I want in the search bar and it loads that type of product for me to look at. I can then search through them and choose what I would like. As a member with Amazon Prime, I can get 2-day shipping, as well. I can also get 100% free shipping, and I get discounted and lower prices for being a prime member.

My grandchildren and I love the hammock. Buying it from Amazon was easy. It was also delivered fast. All parts were there and assembly was easy. It was one of the best buy!!! It hangs well, doesn't hold leaves that falls from the tree and it folds up into itself which is a very nice feature.

I have had good experiences and bad experiences shopping with Amazon. My first experience shopping was bad because the item I received was not what described as the product that I bought. It is easy to compare prices to other people who are selling items and to know whether the item is used or new. It is also easy to find books in hard or paperbacks and they offer bundles, deals and other suggestions. It's better than Craigslist. What I dislike though is they have items listed and you click on the link and it says out of stock or no longer available. Then you have to keep clicking around. Many items are listed on this site that are not for sale and do not give you a site to where you can purchase the needed item.

I have never had a problem with Amazon. If I have a problem with a product I contact them and it is taken care of, they have always been courteous and professional and helpful. They are always willing to help with any issues I have had.

I have been an Amazon customer since 2002 and a Prime customer since 2010. I am disabled so the idea of ordering just about everything I buy and having it delivered to my door is quite appealing. However, Amazon service has deteriorated significantly in the past couple of years. I have submitted Prime orders several times and then found that the orders were not shipped out for several days. I have submitted non-Prime vendor orders and the vendor has turned out to be running a scam -- not delivering what the site listed. I have been shorted on both Prime and vendor orders.

I purchased a Portable A/C Unit in February of 2017. I opened the package, plugged the unit in, left it on for 5 minutes, turned it off, put it back in the box. I wanted to make sure it worked and the A/C was cold. It was winter, so I didn't need it at the time. Well, June rolls around, 4 months later. I take the A/C out of the box, turn it on. let it run. The A/C now does not only not blow cold anymore, but it also blows water out of the vent, functions within the machine don't work, the "Water-Full" indicator light doesn't work. The "auto-drain" function, for the water reservoir tank, doesn't work.

Amazon has managed to accumulate a shopping collection that meets almost anyone's needs. I cared for my disabled mother and if I cannot get out of the house I just pull up Amazon and have them provide for my shopping needs, usually within two days.

They have fast delivery and shipped items are in great condition. They have an amazing assortment of items and purchase process was simple. There is nothing you could want that they don’t have. Customer service is phenomenal. I always get my products in 2 days with Amazon Prime. I absolutely love Amazon Prime, it’s their best feature. Everything about Amazon is great.

Amazon has always been pretty good place to shop... I like the product description which is usually very well detailed in nature. True product reviews from real customers helps me to decide in purchases and whether to buy it or not. Dislike having to use postal to return items. Don't really ever know who the seller really is and what kind of guarantee they have on their products. Also, I dislike that Amazon has higher prices than eBay and sometimes the shipping takes longer than it should... Shipping charges too high and Amazon Prime would cost me too much for my budget to be able to handle.

Amazon is my go to place for almost anything. I never had a bad experience. The shipping is fast, whatever you're looking for they have it and most likely cheaper than other competitors. Just compare the prices and products.

Never realized the true value of Amazon Prime until this past year. Most orders get to me in the two-day window as promised (which hardly happens these days)! Not only can I price shop, the variety of products available blows my mind! Amazon used to be "the enemy" while I worked at Barnes & Noble where very irate customers would swear allegiance to "The Big A." With the amazing customer service and ease of ordering, Amazon really rules the Internet.

I shop often on Amazon as do many of my friends. We appreciate the reviews from other customers, competitive pricing, the ease of purchase, fast delivery, and return when we made a mistake on a purchase. There times when I visit a retail store, when I need to see and feel a product I might like. But if I know what I want - Amazon is the answer. I'm 74 years old. I worked retail as a young woman. My 35 year old daughter worked retail out of high school. It's kind of sad that retail stores are closing their doors. My thinking is, retail stores neglected to step up to offer specialized products (but not at high prices), and they all moved to big malls - no longer the most pleasant shopping experience. We still need retail stores for major appliances, and automobiles, and clothing that is interesting but no longer for household items.

Amazon has so many items I like. It has all kinds of products in so many categories, all under one cyberroof. I love to shop for stylish dress shoes on this site. But I don't like their shipping and handling on certain items. They also do not reduce shipping and handling for buying more of the affected items. Also, they should reward you for shopping in bundles or volume. But it was so easy to shop and pick out your items according to color, size and style. The prices are so reasonable and with Prime shipping, it took only 2 days to receive the product.

I always use Amazon to search for products I need to help with my direct sales business because of great ease. They also have the best value for repetitively consumed products I use daily for sales. I always have the quickest delivery and best customer service if or whenever required! It's always a win-win.

Amazon.com has almost everything that a person could want from baby to old people, including household items to the smallest item, movie, book, and music. It also serves your TV purposes too. Amazon has Prime good prices and free shipping. Also, their customer service is always there to help. And they send out notifications when package sends. They also give you tracking numbers so you know when your package will arrive.

Amazon is a great website, easy to navigate, with free shipping, pictures to go with the prices, great sales and products. The returns are fast and simple, product selection is massive, so much to choose from. Couldn’t ask for a better online store to shop at. Won’t shop anywhere else after I shopped with them. Best online store by far. They are unbeatable.

Amazon always have good deals as well as free shipping on some items. They also have the Prime deals when shipping is free on all Prime items. Also shipping is usually fairly quick. I like that they tell you when your items have shipped and give you the option to group the items instead of shipping items one by one. But when things are in your cart it does not give you the exact total with tax and shipping. I would like to see my total and shipping in my cart like eBay does. Other than that, my overall experience at Amazon has been great. The customer service is awesome, purchasing is also easy and quick as long as your payment option is saved on file. It is an awesome website to shop on.

They have everything I could ever need or want. You can buy it new or used. The prices are phenomenal. Availability and delivery service is exceptional. They take care of me and my family. It is easy to buy, easy to return items, and delivery is fast. I like the free, next day delivery option since I am a member.

I love Amazon and it is very simple to access and run the site for me which I am not real computer savvy. I found that most of the products I have bought are of good quality except for 1. And they took that back, little questions but nothing unusual. Overall 9 stars.

On Amazon.com, I like that there are a variety of items to purchase. I've bought everything from books to luggage to a ukulele on this site. I also like the reviews that other customers can leave about their experience with products and companies that are selling on the site. Sometimes I wish that some hard to find items were on there or not sold out. I'm not sure, but if it doesn't already exist on the site, it could benefit from having a chat with customer service feature. But my overall experience with Amazon.com is positive. All things from product selection to purchasing to customer service are easy to use. I've never had to use customer service but if I did, it would be nice to have a chat feature for that. Purchasing is always easy because my information is saved on the site.

The best I like about Amazon is the worry-free shopping. I look for items that are offered in Amazon Prime and click on the buy button. The item is purchased and shipped to me in 2 days. I don't even think twice to buy from Amazon.

I love the Amazon shopping experience. It is so very easy for me to do as a disabled veteran. I find something that I like (well in fact MANY THINGS), I order them, and they arrive within 2 business days. The packaging of the items are great and the packages arrive in great shape. I am going into my 2nd year of Amazon Prime membership. Keep up the good work Amazon!

On July 7, 2017 I placed an order for over $200 in product as a Prime member. I chose specific products that had same day Prime delivery. Through the day I watched my account show it was shipped, in transit etc... Which should mean it's on a truck to my location. Well 9 PM came and went and still no delivery. Then it showed delivery anywhere between July 7th and July 11th. I am leaving in the early morning for a trip and needed several of those products for my trip. I reached out on July 8th to their chat service wanting them to locate have my items delivered today. Once I explained the issue the man from India said "We are just going to cancel and offer a full refund in this case". Ummm, NO. I need my products. Why in the world would that be your first and best answer?

Beware of Amazon (E-commerce). I have a very bad experience with amazon so just wanted to share my experience. One of my relative had ordered Moto G5 (mobile phone) @ 10999 INR. under the discounted price. The mode of payment was Cash on delivery. After 3 days the price was revised to 11999 INR. and the delivery boy refused to deliver the product by saying that price has been revised and you need to pay 1000 Extra. I talked to their customer care executives and seniors and they are also saying the same (to pay 1000 INR. Extra as the price has been revised to 11999 INR.).

Package of brake pads and rotors due to arrive between July 4-8. Order placed on June 28th but since I don't have Prime, it would take a few days for my items to arrive. Understood. One pair of brake pads was ordered via Amazon but fulfilled by another company. After placing my order, I noticed the company (Rock Bottom Auto) stated that people should confirm the orders placed via Amazon to ensure the items would fit their vehicle. So my brake pads had shipped from Rock Bottom Auto but I wrote them to confirm the brake pads would fit my car.

My orders are always right but if there is some kind of problem with the item their customer service dept. is great fixing the problem. If there is a 3rd party involved with your order Amazon helps you with them till it is resolved.

Currently, I do the majority of my shopping for personal and household goods online. Initially, I began shopping on Amazon for books in the late 1990s. As a single parent working full time with a child heavy involved in after school sports, cheer, and dance activities time to shop was limited. In addition, pricing was very important and being able to compare prices before purchasing was a huge advantage. I was also shopping on eBay, but many times I needed to make my purchase quickly and didn't have time to wait for an auction to end.

I have nothing but praise for my purchasing experience through Amazon. They have always helped and expedited any purchase I have made and followed up when I had any problems. Their process is simple and the results awesome.

With the product I wanted to get from Amazon, there was not much of a variety. It was basically all of the same things people were selling. But I managed to settle on something. Amazon is overrated. This causes the price of certain things to be higher than what they are actually worth. Also the shipping fees without Amazon Prime are quite expensive. Plus the shipping tracking does not work and it was annoying. However, what I liked about Amazon was the fact of Amazon Prime. It is affordable especially with the discounted price that they give to children and teens who are on school. That makes it way more easy to afford. The reason why I can keep buying from Amazon is because of how cheap things can be and the free shipping with Amazon Prime. Along with that the cost of the specific product were reasonable in price.

Amazon always had everything I have ordered in stock and it ships out quickly. Most of the time I receive my order before the actual delivery date. Everything is always well packed and I have never received a damaged product. I have always been very satisfied with my order and I will always shop there. I love shopping for books and they have such a large selection to choose from with fair prices. Their customer service department is friendly and knowledgeable, as well. I have never had a bad experience with Amazon.com. The one time I had to contact them was very satisfying and they solved the problem right away!! I would recommend Amazon to anyone who wants a fantastic shopping experience.

I consider Amazon #1 in all the mail order companies. I've been their customer for 10 years and not one item came back to me damaged or the wrong color! Every time I call and talk to a salesperson, they’re always in a cheerful mood.

I love the ease of shopping on Amazon and having the product delivered to me rather than spend hours of my time running around from store to store and not having the diversity of products available. By reading the product reviews on Amazon from verified purchasers I can make better informed buying decisions. With Amazon Prime I also have the convenience of free returns.

I love that they have a neat and organized website and you can find whatever you need. It's like an online Walmart. Amazon Prime comes with so many benefits. They have excellent name brands and they are very loyal. It is a global website so easy to use and you don't have to wait to get what you want. And they have some really reasonable prices on some things. There's only one thing about Amazon I don't like and that is some of the prices are too high. And some time when you sort from price low to high, they can sometimes don't have the item to fit what you need but otherwise I know it is a great company.

I enjoy the free 2-day shipping with Amazon Prime, the large selection they offer with all different items, the ease of purchasing products, and most of the time, the quick shipment. I also think it is nice to register there for a wedding. It makes shopping easy and a breeze. But there was a time I thought I bought a product in the US that would be shipped quickly, but it came 2 months later from China. I wish Amazon was more on top of these phony sellers.

Have always been able to find and purchase what I seek on the website. Shipping concerns are addressed by REAL customer service reps, and their follow-up through is exemplary. I have an issue having items delivered to my door due to thefts in the neighborhood. But for Christmas purchases, they were shipped to a secure lock box for pick-up. And most recently, the CSR had the local UPS branch hold our packages for pick-up, and we were notified they had arrived there.

Amazon.com is great and cheap. They really have the best prices and colors and styles and categories and selection of almost all goods in the world from any place in the world. I also love that I can get much free Amazon from Prime. Furthermore, I love free two day shipping on nearly anything I can think of.

I have purchased many items from Amazon and every single time I have received my purchase in a timely manner, been able to return if needed with pick up at my house, and have received very courteous and helpful service for my Kindle and Fire Stick!