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Weight Watchers Reviews

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About WW (Weight Watchers)

Formerly known as Weight Watchers, WW sells memberships that include online tracking, in-person meetings and one-on-one personal coaching. The app helps you track food intake and activity, find recipes, join local meetings and locate support within the online community. It also offers SmartPoints and FitPoints programs to help dieters stay on track.

Visit www.weightwatchers.com/us
Pros
  • SmartPoints Budget System
  • Digital WW app tracks progress
  • Personal support
Cons
  • In-person aid not always available
  • Most meals must be prepared at home

WW (Weight Watchers) Reviews

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    Page 5 Reviews 380 - 530
    Verified purchase
    Customer ServiceStaff

    Reviewed June 25, 2019

    Asked a lot of questions to determine I was me, one of which was my birth date. I was in an office setting and I don't need people knowing my age. I said I couldn't give that to her. She pushed, I said no, and she used my address to verify me. I was only calling to ask why my weight had not been entered. I couldn't get an answer out of the person weighing me, because I couldn't hear her. I asked her to speak up and she didn't. I think that is just the level she speaks at and that's ok. So I called and was put through an interrogation just to see if my weight had been recorded and connected to my app, because it wasn't showing.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We appreciate the time you have taken to reach out to us, Megan. Your safety and privacy are our number one concern and we want to ensure we look into this. A Resolution Team Specialist will reach out to you shortly. We look forward to assisting you.

    --WW Resolution Team--

    Verified purchase

    Reviewed June 25, 2019

    This is the easiest to follow life style plan I have ever tried. This is so versatile because it can work for anyone. It is very flexible so it fits any life style. This is not a diet but a way of life.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thanks for being a part of the WW Family, Nona!

    Verified purchase
    Price

    Reviewed June 24, 2019

    Like the point system. Cannot access app on my Tracfone. I put all entries online. Unable to post on connect. Cannot access any points I have accrued. Food products are overpriced. Membership is overpriced following introductory. Should offer incentives to remain on program.

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    Verified purchase
    Online & App

    Reviewed June 24, 2019

    The app has been a life saver for me. I have had a few problems with it though. One day my Fitbit would no sync, I tried to scan food and it kept flipping over to the exercise portion. I had to wait till the next day to enter my food. The only other thing that I would like to see with the app is an easier way to enter water. Thanks.

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    Verified purchase

    Reviewed June 24, 2019

    I have battled obesity most of my life. The first time I encountered WW I was in high school. I followed the plan and lost 40 lbs, but really didn’t get the whole life style change. Then I tried it two more times and was successful, but it seems life gets in the way and I go back to old habits. This time with WW online and all of the great recipes and support system, even if life happens, I know that I can reach my goal and stay there. Thank you Weight Watchers for always being there!!!

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    Online & App

    Reviewed June 24, 2019

    I've been using WW for a month now and have had a very good experience. I've already recommended the service to two friends, one of which said he's signing up this week. The only negative issue I've had is with the App not giving me the same amount of flexibility as using a desktop computer. Not everything shows up on my mobile app that shows up when I use a desktop. I have had to switch to a desktop to track certain things. Other than that issue I've been very happy with WW in the month since I signed up.

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    Verified purchase

    Reviewed June 24, 2019

    I like WW’s new program very much although I started off well but have begun to slide backwards. With graduations, birthdays, anniversaries. Charity dinner, installation dinner and summer barbecues the past couple of weeks, try as I might I have gained weight. It’s impossible to stay on track. Hopefully this is behind me but we’re leaving on a 3 week vacation next week so we’ll see.

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    Verified purchase

    Reviewed June 24, 2019

    l decided to join Weight Watchers when I gained 15 lbs. after quitting smoking. I tried to do it on my own, but only lost a few pounds and then I would put it right back on again. Since joining Weight Watchers not quite 3 weeks ago I have lost 9 lbs. I have never eaten a more healthy diet in my life. I also have so much more energy. The recipes are great and I love tracking everything on line. I bought the WW Smart Points cookbook which has so many great recipes! The weekly meetings are very inspirational and motivational as well. It's great to share recipes and get tips from others. The weekly weigh-in really makes me stay on track.

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    Verified purchase

    Reviewed June 24, 2019

    I have joined WW many times in the past 10 years. Each time I started, I would stay several months, do well, then fall off the wagon and give up. The last time I joined was October 2017. This is when the program stuck. Freestyle has made me a believer! I can still enjoy my normal lifestyle and make adjustments to my day for things I want. I love my Sunday group! The support from our leader and members has made a huge difference for me. There have been bumps along the way but I have learned that it's ok. Everyday/every meal is a fresh start just keep moving forward.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    You're doing spectacular, Eileen!

    Verified purchase

    Reviewed June 24, 2019

    I have been using WW Online and the app for about 2 1/2 months now! I love it and it really helps me to stay on track! I would totally recommend to a friend-in fact I have already done this on multiple occasions!

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    Verified purchase

    Reviewed June 24, 2019

    I spend much of my time in Tuscany, where it is way too easy to pack on the pounds without realizing it. I’ve used WW on and off since 1985 (30+ pounds ago) and the freestyle program travels back and forth with me without a hitch. I can enjoy anything I want within my daily points and have learned to modify local recipes so they are still delicious but a bit healthier. It’s not always easy, but is so worth it.

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    Customer ServiceOnline & App

    Reviewed June 24, 2019

    I've emailed my problem 3 times and each time I get a polite response but with unhelpful information. They appear to be sending me canned answers that do not address my problem. When I log in online I cannot get to my "Day" to enter Food, Activities or Weight, etc. I can do it through the App on my phone but many things I'd prefer to do on my laptop. My next step is to call the 800 number and try to have them walk me through the steps - not sure if I'm doing something wrong or my ID is messed up - but I do not get a tab option to track my progress.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We would love to assist you with logging into your account and our sincerest apologies for the trouble this has caused you, Karen. We will be in touch shortly to help.

    --WW Resolution Team--

    Verified purchase

    Reviewed June 24, 2019

    WW has been the most satisfying diet, "or way to eat program" I have ever experienced. I have lived through many, many programs or diets before. I love the Smart Point system and your very easy to use APP on my cell phone. This makes counting points User Friendly. The fact that the 0 pts allow so many different fruits and vegetables has made this a fulfilling meal plan. I guess the secret for me has been the fruits and vegetables, because I always craved them and, of course on carbohydrate diets they are usually off limits. I have also found the many recipes offered are easy to use and delicious. Losing 10 lbs, so far has been a wonderful surprise and very easy with no "being hungry" or feeling deprived.

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    Verified purchase

    Reviewed June 24, 2019

    I love Weight Watchers but my only complaint is how some foods I know are better for me are way higher in points. Like whole grain bread for 4 points per slice vs lite white bread for 1. Avocados? Crazy high.

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    Verified purchase
    Staff

    Reviewed June 24, 2019

    Weight Watchers is a wonderful program that I’m glad I joined. Following the program is easy and I don’t feel deprived. I enjoy the weekly sessions which I find informative and the staff makes me feel welcomed. I know I will achieve my goal of losing my excess weight and will learn to eat healthy.

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    Verified purchase

    Reviewed June 24, 2019

    Since starting Weight Watchers online on May 27th, I have had a great experience. Not only am I losing weight, I’m also changing lifelong, unhealthy habits. I am adjusting my relationship with food and balancing enjoyment and diligence. I can see myself at my goal weight. And for the first time, when I see other people thinner than me, I don’t feel jealous. I feel excited because I know I’ll get there. It’s changing my mindset and I am excited about my ability to stay on this plan for life.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    You're rocking Freestyle, Roxanne! Congrats on improving your life!

    Verified purchase
    Staff

    Reviewed June 24, 2019

    After a couple of years of gaining weight due to knee replacement surgery, I was still having difficulty getting around. I knew my eating had spiraled out of control and I had to do something or I would be in bug trouble. I had been looking into a few programs and then I went out to lunch for Mother's Day with my son and daughter-in-law. She looked fantastic! Her transformation was amazing, not that she hadn't been beautiful before she dropped the weight, but now she exuded confidence and beauty. I asked her what program she was following and she told me WW. I watched how she ordered carefully and she told me she found out the program easy to follow.

    So five weeks and 20 pounds ago, I decided to give it a shot myself. I have realized just how much I was overeating and the poor food choices I was making. This is the lifestyle change I had been looking for! I am eating less processed foods (almost none), finding it easy enough to prepare fresh meals and by not sitting down as soon as I get home, I find myself naturally moving more. My joints are feeling better, I am only a small percentage along my weight loss journey, but I am certainly happy I took the first step! Very happy for this program. The rewards are plentiful as well.

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    Verified purchase

    Reviewed June 24, 2019

    I am enjoying the new "me". I am finding your program something that I could live with daily. The only suggestion I would have is expand your list of points for different foods. I do not find some of my food choices.

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    Verified purchase
    Online & App

    Reviewed June 24, 2019

    Enjoy the meetings and learn from others who attend. I find the app time consuming and difficult to customize. I often cook and find entering recipes time consuming. If I could upload them, that would be great! I also modify food when I eat out, not eating the bread, bun, etc and find no way to accurately enter the modified points for that restaurant. Otherwise my experience in the first 40 days has been good.

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    Verified purchase

    Reviewed June 24, 2019

    Now & then my rollover are not added in correctly. For ex on Sat 6/22 I had 4 rollover points but the points were not added in on Sun 6/23. I have complained about this numerous times & it continues to happen.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for taking the time to reach out to us, Thora. We would love to look into this and resolve your concerns. A member of our Resolution Team will reach out to you shortly.

    --WW Resolution Team--

    Verified purchase
    Online & App

    Reviewed June 24, 2019

    I have been on the program since 5/14 and I have lost 11lbs. I absolutely love the ease of the app and the support from my Saturday morning group. Although it seems like my progress is slow, this is creating a lifestyle change.

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    Verified purchase

    Reviewed June 24, 2019

    I thought I ate healthy and exercised and that getting older just meant gaining weight. I am so thankful WW came into my life! The mental and physical results of losing weight have been such an unexpected and pleasant surprise!! I can’t believe it was possible!! I now have a much healthier relationship with food and am so proud of what I have accomplished with WW. I can’t say thank you enough!!!

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    Customer ServiceOnline & App

    Reviewed June 24, 2019

    Overall, Weight Watchers definitely works. I’ve been losing weight at a dramatic pace. Sticking to the plan is relatively easy if you have the will power. The app and the resources provided make calculating your points very easy. I enjoy the foods that I am eating and I honestly never feel hungry or deprived. I appreciate my food a lot more because I don’t feel lethargic after eating anymore because I do not overeat. Their ice cream is also awesome and I love some of the weight watchers recipes like the two ingredient pizza and their eggplant park recipe.

    The only thing I’m not happy with is the variability of the meetings. My home studio in Piscataway is great. They do everything they’re supposed to do and they just got the scanner to scan the barcode for my monthly pass. However, a meeting I went to at another location had several things wrong. This one was on the South Jersey/Philly area in Cherry Hill. First I had to have them plug in all of my information because they did not have a barcode scanner and thought it was kind of funny that I would even ask. That took some time. Then, the meeting never registered in my app as having occurred. Over a week later now it’s as though I never attended a meeting. I even got an email from WW saying, “We miss you.” Then the meeting took place in a dark room with no windows. The speaker did not really give anyone a chance to talk all that much. So again, extreme variability between franchises and studio locations. Otherwise, I love everything else about it

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    Price

    Reviewed June 24, 2019

    Not a fan of freestyle!! The old plan was so much better & I lost weight faster on it! Also, WW & their products are too expensive!! I am also not a fan of the meetings. I don't need a cheerleader for the program & how fabulous it is, obviously, I am already there!

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for taking the time to provide us with your feedback, Kathy. We have heard your concerns and they being forwarded to the appropriate teams for review and consideration. If at any time we can assist you on your wellness journey, please do not hesitate to reach out. We are committed to your success and we are always wishing you the very best on your wellness journey!

    --WW Resolution Team--

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    Sales & Marketing

    Reviewed June 24, 2019

    I am a member again, 3rd time. Am disappointed at lack of evening (7:00 or 8:00 PM) meetings. Otherwise have been happy with my results so far, especially like 0 point foods. The meetings now seem to have more focus on selling WW products, I could do without the sales emphasis, I already am paying for membership

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    Verified purchase
    Online & App

    Reviewed June 23, 2019

    I started the program 2 weeks ago and have lost 5 lbs so far. This program is very easy to follow. I never feel hungry or deprived. The app is wonderful. You can track your points, get good information as recipes, meditations and exercises for all levels. You can also share your experiences with others. Highly recommend!

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    You're doing wonderful, Laura!

    Verified purchase
    Staff

    Reviewed June 23, 2019

    My right knee has been in awful pain for way too long. I went to my orthopedic doctor and he told me I need a new knee. However, to make the surgery less difficult and healing easier he said I need to exercise on a stationary bike each day and lose weight! I've been so disgusted with how I look and so frightened by seeing the words "morbidly obese" on all my medical reports. I knew it was time to return to the what helped me to lose weight years ago - Weight Watchers. I joined online and vowed to attend the very next meeting - about a week away. The new WW was so amazing to me! So easy - a user friendly app - tracking my meals right on all my devices - zero point foods! Wow! It seemed too easy.

    I went to my first meeting on a Thursday morning in Southbury, CT and quickly found I was blessed to be part of the most amazing group of people with Debbie, the most charismatic and encouraging leader ever! And I lost 5 pounds on my own before my first weigh in!! I've been a part of the WW family for just three weeks and I've lost a total of 11+ pounds!! And it's been so comfortable and sensible! I love love love it! I'm also up to 30 minutes a day on the stationary bike per doctors orders and my knee feels better already!! I'm totally committed and I just know I'm going to be successful. Thank you WW! I'm feeling very blessed to have made the decision to come back to what really works to change the way I eat - WW!

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    Verified purchase
    Staff

    Reviewed June 23, 2019

    WW freestyle! So modern now!! I love everything about it! Going to the studio in Hoover location, the coaches are sooo Friendly!! This program is so encouraging & motivating. Fantastic articles..self compassion is my favorite!! Gotta Love Me!! 1st!! “Connect” is Awesome too! All our purposes are different but we All have the common goal to better ourselves rather health, appearance or both. I can see myself participating for years to come! Thanks for developing this social connection. Wellness will Win!

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    Verified purchase
    Staff

    Reviewed June 23, 2019

    When I commit to the program I always see results. WW encourages me to stay focused. WW recipes are tasty and satisfying. Coaches and staff are always helpful, knowledgeable and friendly. I have been following WW for 30 years and this new program is the best.

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    Verified purchase

    Reviewed June 23, 2019

    Free style vs old Weight Watchers. Weight Watchers has always been my program that always worked for me. The past 3 years have been awful, I keep rejoining, hoping it will work. I have not had any results, which is unsettling to say the least. Why can’t the old WW still be an option? Why can’t you let people choose if they want this new style with tons of free foods, or just a program proven to work? I am a lifetime member and can’t lose ten pounds on this. I follow the point system with very little or no results. Please bring back the old option and let people choose!

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Your concerns are very important to us and we appreciate you as a dedicated Lifetime member, Shauna. A Resolution Specialist will be in touch with you shortly to help. We appreciate your time and look forward to speaking with you.

    --WW Resolution Team--

    Verified purchase

    Reviewed June 23, 2019

    One of the benefits of WW has not only been loss of weight, but overall improvements of health. My blood sugar has gone from an average above over 200 to between 70 and 90. This is amazing and could just be saving my life. My blood pressure had dropped from a high of around 160 to an average of around 116. I never dreamed that I would get such a benefit. This is great!

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    Verified purchase

    Reviewed June 23, 2019

    I am 76 and decide I would try WW after seeing stories on TV. I am going on my 3rd week and have already lost 2 lbs just by being aware of what I eat. Thanks WW. Don’t know why I waited so long. It really is a lifestyle.

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    Reviewed June 23, 2019

    I've been following WW for two weeks - now into my third week. I'm not losing weight fast - about 1 pound a week - but that's fine. Slowly but surely wins the race! I like the fact that there are lots of foods I can have (the zero point ones, especially). I've gone over my allotted daily points a couple of times, but not by much. And many of the recipes look very good and I'm going to try them soon. I don't usually stick to weight loss programs, but this one is going well. I'm very hopeful! And I feel better - that's even more important.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    You're doing great on your wellness journey, Jana! Congrats on your accomplishments!

    Verified purchase

    Reviewed June 23, 2019

    I was afraid of freestyle at first, but I’ve been learning about good food, good fats and how to really enjoy those moments I decide to have an indulgence. I have a toddler that I am trying to be an example for. Watching him make good food decisions helps me know that I am making good decisions for my family.

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    Customer Service

    Reviewed June 23, 2019

    I recently rejoined after a short lapse of a few months. I went to a meeting to join and they could not recover my account. The meeting had nothing to do with the food plan but talked about gratitude. I got no pointers or tips regarding what to eat the next week. However I was given a recipe card and a free sample of cookies. After an hour long call to the 1-800 number they could not still recover my account. I could not stand to be on the phone any longer so joined the App only. The meetings should be about food as that is everyone's daily struggle. Also, when you weigh in NOTHING is said, good, bad or ugly. Also 15 people are in line behind you. I would like at least 2-3 minutes to talk with the worker, get tips for the next week and positive feedback or encouragement. Please change your format back to focusing on food and recipes and products. I get more info from Hungry Girl podcast about Trader Joe's or Costco.

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    Reviewed June 23, 2019

    A huge difference was made once I started tracking my points. I have adjusted my diet and not starved. And I have found freedom with new choices for zero point foods. I'm losing and satisfied at the same time. I couldn't imagine being more happy.

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    Reviewed June 23, 2019

    I have joined and stopped going to WW several times since I was 23. It was difficult for me to follow. With all the current changes made to the program, I thought I'd try one more time. The new program is AMAZING. Between the phone app and new list of zero point foods, I have been able to make it MY lifestyle change. The zero point food list is a game changer. I've lost more in a shorter period of time than ever before with WW.

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    Reviewed June 23, 2019

    Losing after 60. I was not sure this was possible. I have been doing great and eating well. Down 11 pounds in 5 weeks. Walking 15 minutes 2 times a day. Blood pressure is heading down. Very proud of how committed I am.

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    Verified purchase

    Reviewed June 23, 2019

    I have been on it for 6 weeks now and I love the program. I have lost 23 lbs. so far. I eat mostly lean cuisines and they help me eat a good variety. I am gone from the house on work days for 13 hours a day. So lean cuisine meals make dinner easy for me. I was telling my wife you guys really need to open restaurants in the major cities. Then we could enjoy eating out and the food would be Weight Watchers recipes with points on the menus.

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    Verified purchase

    Reviewed June 23, 2019

    I love WW online. It is helping me to lose weight and be healthier. I like the fact that I can track my weight, meals, and exercise. The online groups are a huge success, and have helped me stay consistent in my weight loss.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    It's great to hear you are enjoying WW! Thanks for your positive feedback!

    Verified purchase

    Reviewed June 23, 2019

    I joined on May 3rd. Within the first 2 weeks, I was elated to lose 10 pounds. I was super stoked. Since that first 2 weeks, I’ve gained every week. All while being diligent with my points. Very discouraging. I’m fairly active during the week as I average 18 to 21,000 steps per day. I also drink a minimum of 72 ounces of water every day. Weigh-in day is tomorrow. Not sure what I’ll do if the scale gives me more bad news.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Hi Trinity, we appreciate your dedication as a WW member. One of our Resolution team members will reach out to you to address all of your concerns. We look forward to speaking with you.

    --WW Resolution Team--

    Verified purchase

    Reviewed June 23, 2019

    I am excited to see my results in another month. I find that I am slowly losing weight, I wish I would see more but the little I have lost is keeping me going. I see others on the groups losing more and such little time, I wish I could get help from WW to see what I am doing wrong.

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    Verified purchase

    Reviewed June 23, 2019

    I absolutely love everything about the new WW program. It works and I dont feel at all deprived! I only with the app included a water tracker. I know that's an area that I need to work on, I'm sure others do as well. Overall, I love this program!!

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    Customer ServiceStaff

    Reviewed June 23, 2019

    I have been on WW for over 16 weeks now and have only lost 6 lbs. I have done everything that I was supposed to do; tracking, exercise and meetings. Nothing was working and even my girl at the meetings had no answers for me. I tried canceling my membership and was greeted by a very rude customer service rep who told me that I could cancel but that there was a fee in doing so. When I signed up I only request 6 months...I started in January. She even raised her voice at me. I finally hung up on her. I'm do discouraged and disappointed with WW. I feel as though they do not care about their customers and only the money. When all is said and done I will have sunk over $400 into this between the monthly fee and the products I bought from them. Just be aware when you sign up. Read, read, read. ☹

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Your health and wellness are our number one priority, Misty. Please know we are committed to your success and we would love the opportunity to speak with you. A member of our Resolution Team will reach out to you shortly. Thank you for your time.

    --WW Resolution Team--

    Verified purchase

    Reviewed June 20, 2019

    I’ve struggled with weight my entire life, I’ve lost 30lbs in the past but life catches up quick. I’m back now for about 2.5 months and I’ve lost the 30lbs I had lost before. The best part about WW is nothing is off limits, you can have ice cream and cake and cookies and still stay on track. WW is a tool that helps you eat how you should’ve been eating since day 1, they help you understand what your body needs to maintain or to continue losing. I owe my success and confidence to WW.

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    Reviewed June 18, 2019

    WW Reimagined/Freestyle program. I am not pleased with this program at all. Even though you get more 0 pt foods and weekly pts rollover; I have not been successful in the slightest. I don't prefer to use my weekly pts at all. Those were solely to be used on an emergency level. This helped me to keep things on track a lot.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Your health and wellness are so important to us, Khuyen. One of our Resolution Specialist's will reach out to you privately in hopes of helping. We look forward to speaking with you.

    --WW Resolution Team--

    Price

    Reviewed June 18, 2019

    I had a special four month membership. I attended classes but decided continuing wasn’t in the picture for me. At the end of my last class I told the woman at registration I would not be continuing. She looked up my account, typed information in, confirmed my credit card information, had me sign on a magnetic field and said we were done. They continued to charge my credit card. I finally contacted American Express and explained the situation. They reversed the charges. WW said I never canceled. I have no recourse and I feel WW lied not only to my credit card carrier but also to me. Shame on you WW.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We are so sorry to hear of your experience regarding your cancellation, Suzanne. A member of our Resolution Team will reach out to you shortly. We look forward to speaking with you.

    --WW Resolution Team--

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    Online & App

    Reviewed June 17, 2019

    When I eat at a restaurant, I generally have them leave off things like cheese or sour cream, so the app and method of calculating points is pretty difficult. You have to custom enter everything and it is tedious. Gained 12 pounds in first 2 weeks, and took 3 weeks to lose that and get back to normal. Higher A1C numbers and doctor recommended I leave WW and go back to just eating a low glycemic index diet. I’m glad others have success stories with WW, but didn’t work for me.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We truly appreciate your feedback and your dedication to giving WW a try. Please know that we are committed to your success and we are always here to help you on your journey. We would love to reach out to you and speak with you further regarding your experience. A member of our Resolution Team will reach out to you here. We look forward to speaking with you.

    --WW Resolution Team--

    Verified purchase

    Reviewed June 15, 2019

    I joined WW in March. I've struggled with sugar addiction for many, many years. My last EKG was not great. I'm 66 and have several health issues. Chronic kidney disease; my left hip has been replaced and revised twice, due to a birth defect; reconstruction surgery on both of my feet, which wasn't successful. My toes are numb from the surgery that makes my balance unsteady. And, I've managed to injure my AC ligament in my left shoulder.

    I've lost and gained the same 3 pounds for these 3 months and I can't get moving. Oprah's letter about numbers spoke to me. I can't get motivated. I used to be active. Now weights are out until my shoulder heals. I'm getting PT for that. My numbers need to improve greatly. I can't afford a trainer, which is probably what I need. We're retired and income is very limited. I want to be successful. 20 pounds is my goal and it should be easy but I'm just too tired. We're leaving to visit family on Tuesday for a month. I'm concerned of putting more weight on. And then there's the inadequacy of being around family members. I'm sure my story isn't unique and many have conquered their issues. I just don't know how to conquer mine. I want to be a success story and not a failure. Thank for allowing me to come to you for help. Best. Debra **

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We are always here to help you on your journey and we are committed to your success, Debra. One of our Resolution Specialist's will be in touch with you shortly to help. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed June 14, 2019

    I joined WW approximately 3 or 4 weeks ago. I love it! It took the first week or so to understand the app. I tell everyone about it. And I’ve lost 10 lbs.! I truly think this is a program I can live with. ❤️

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    Kelly increased rating by 2 stars.
    Customer ServiceOnline & AppStaff
    After a positive interaction with WW (Weight Watchers), Kelly increased their star rating on June 19, 2019.

    Updated review: June 19, 2019

    We are happy to hear your concerns were resolved, Kelly. If at any time you have further questions or concerns, please do not hesitate to reach out. We appreciate you and we wish you the very best on your wellness journey!

    --WW Resolution Team--

    Original Review: June 14, 2019

    I signed up for WW to try it out. I found the app to always be freezing and logging me out. I tried to cancel the day of the automated charge coming out and called to ask if they could cancel my membership and refund me since the transaction was that day and I had not used nor was I planning to use it again. The customer service rep was very rude. Kept trying to repeatedly convince me not to cancel for about 5 min. I asked to speak to her manager and was basically laughed at and told they can’t speak to me. She put me on hold for another 10 min and I told her I would continue to wait. After another 10 min they said I should continue to wait. I still have yet to speak to someone in charge. I would hope a company like Weight Watchers would have better customer service. Instead they were condescending and rude and laughed at my concerns. Stay away from this company!

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    Staff

    Reviewed June 12, 2019

    I have recently re-joined WW and am thoroughly enjoying it. The very first time I joined was approximately 1985 and have been on and off the program many times since then. I know it is the most successful program out there and it is 'all me' when it is not working. It is truly a lifestyle and you have to be on top of things all the time for it to work. The best part for me is that nothing is off limits, you just have to work around any poor choice you might make along the way. The other aspect that I am really enjoying is the coaching and support we receive through Connect. It is nice to follow people who have similar issues and share in each other's successes.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Congrats on your success and thank you for your dedication to WW, Kris!

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    Reviewed June 11, 2019

    I really do love the WW App. It is very easy to use, much better than other apps I have tried. I have lost 20 lbs since March of 2018 when I started. It was really hard to adjust my eating habits at first, but once I got the hang of it, I started to see a change. I get loads of compliments now! The reason why I gave 4 out of 5 stars is this, I am an App user only, and I do not get the little key rings and such for losing weight as I went. I do not think that is fair because I am very good at logging my meals and activities (except I just had surgery so logging activities lately!).

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    Reviewed June 11, 2019

    After being on one of the old Weight Watchers diets many years ago and then on different diets since then, I was skeptical if the Smart Points system would work well. I was pleasantly surprised (at age 73) how I was able to work it, using the app made it so easy.

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    Customer ServiceStaff

    Reviewed June 11, 2019

    I have always felt Weight Watchers was an up-front kinda company. They want you to be successful and teach you how to. Unfortunately their business marketing model is a greedy and fraudulent one of late. I had success on the plan but needed to cancel my membership due to financial concerns in August of 2018. I spoke to a kind representative on the phone and he said I was all squared away and my membership was cancelled. He then said he would give me 30 days free to see if I wanted to come back. The way I understood it, it was up to me to re-subscribe after that - HOWEVER - after the 30 days they began charging my bank account each month. I was not aware that I was being charged, should I be blamed for not checking my bank statement each month?

    In June of 2019 I noticed the charges and called completely confused and was told that it was my job to call back and cancel after the 30 days. What? Why would I call to cancel and then want to call 30 days later to cancel again?? The membership isn't THAT great! At first I was told I would not be refunded at all, after speaking to a supervisor I continued to argue my case until she offered 3 months, then 4 months and finally 6 months reimbursement. I am appreciative of the return of some of my money but I am disgusted with the model of luring someone to accept charges for something they don't want.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Your time is important and we appreciate you for bringing your concerns to our attention, Scott. A member of our Resolution Team will reach out to you privately in hopes of helping. We look forward to speaking with you.

    --WW Resolution Team--

    Reviewed June 11, 2019

    Daughter and I were doing great, then WW change program to Freestyle and it's been a disappointing struggle. On a FB WW support page I follow it appears those who started on Freestyle are doing great, however, a majority of those who had to switch to FS, are struggling to succeed. Not happy that WW changes their plan with no option to stay on program you joined on. Should be an option within the WW app.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We are sorry to hear you are not enjoying WW Freestyle, Cheryl. Please know that we are committed to your success. If at any time you have questions or concerns while following WW Freestyle, please do not hesitate to chat with a 24/7 Chat Agent within your Digital Tools. Your feedback is being forwarded to the appropriate teams for review. Best of luck on your wellness journey!

    --WW Resolution Team--

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    Reviewed June 11, 2019

    I signed up about six weeks ago because a coworker had good results. I understand points and easy to look up but no one explained anything, not weekly rollover tracking fitness, How much water to have. I have just had to try and figure out on my own.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We appreciate you for taking the time to reach out to us, Jennifer. We would like to the opportunity to assist you on your wellness journey. A member of our Resolution Team will reach out to you privately. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed June 10, 2019

    I have been on Weight Watchers diet for just a little under a month. At 72, healthy, active and 6 pounds gained this past year, I decided enough is enough. The gain followed the death of my brother, Jim. I found myself eating huge snacks at night when I have never been one to snack at night. I knew WW was the way to go. My daughter is my role model. She has been living Weight Watchers this past year and looks fantastic. So far, I have lost just over 5 lbs., clothes fit fine and I feel better. This is no longer a diet for me but a way of life making better choices, especially at night while snacking. Thank you.

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    Reviewed June 10, 2019

    I saw my primary care physician in April. She wasn't overly concerned with my weight but because I am Type 2 diabetic she suggested I eat healthier and said WW was the best plan out there for a healthy life style, I came straight home and joined. Best decision I have made in a long time. Tomorrow will be 7 weeks and I have lost, before weigh-in tomorrow, 12 lbs. Eating much healthier but still having a treat each day and very aware of what I purchase at grocery store. Love the bar code scan on WW website!!

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    Reviewed June 10, 2019

    I love the checks and balances (point system). It helps me to know what I should and should not be eating. Even though I don't always adhere to it, at least it's a constant reminder of where I am, and where I should be. I live in the country, so to speak, and the closest WW's outlet is 40-46 miles away. So, going to meetings is not a luxury for me. I have to admit, another problem I have is, I don't really have time, or the resources, to sat around and plan meals, so that is a hindrance as well. However, I intend to stick with it as long as I can, and try to become more knowledgeable of the system. I am also trying to get more effective at finding the right things to eat.

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    Reviewed June 10, 2019

    When using the food measurements on the mobile app I find the font to be very hard to read, it's too small. It would be very helpful to increase the size so these old eyes can read the measurements. Thank you!

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for taking the time to provide us with your feedback, Linda. A member of our Resolution Team will reach out to you shortly. We look forward to speaking with you.

    --WW Resolution Team--

    Customer Service

    Reviewed June 10, 2019

    I went thru the proper channels to cancel my membership before my 3 month trial was up. I received an email that my membership would be cancelled "but how about a free month on them". So I agreed to a free month, thinking I would not be charged. However, I was charged $19.95 for this. When I called customer service, they told me because I agreed to this, it reset my preferences and started the membership over again. They would not refund me the $19.95. This is just wrong - nowhere did it say if I agree to a free month would this restart me on the program. Very upset and feel I was just taken for $19.95 and nothing I can do about it.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We appreciate the time you have taken to reach out to us, Sandra. Our sincerest apologies for your experience regarding our free month offer. A member of our Resolution Team will reach out shortly. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed June 10, 2019

    I am starting my 6th week with WW and I am thrilled that I have lost 9.2 pounds! I did WW back in 2003 or so and as I got closer to goal weight there was no way to eat so few points. I absolutely love that this plan trains you to rely on whole foods and if I am hungry I have only myself to blame since I always have plenty of healthy zero points foods to eat! I can see how at the end of this journey I will know how to rely on lean proteins and fruits and vegetables with a few treats here and there. This is the way I want to eat for the rest of my life.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Way to go, Amanda! You're doing spectacular!

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    Reviewed June 10, 2019

    Need sodium count in WW App; scanner in app is only partially functional; I find lots of errant info posted in Connect part of app... Haven't found any way to report this to admins; have found wildly varying point counts for some items.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Your feedback is important to us and we want to ensure all of your concerns are resolved, Carol. A member of our Resolution Team will reach out to you here. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed June 10, 2019

    I am currently a Junior in college and have started WW about a month ago. I have never found or been on a program that has worked better for me and my lifestyle. I have struggled with my weight ever since I was a little kid but it has gotten to the point that I really wanted a lifestyle change. I have tried Keto, Paleo, Nutrisystem, Slim 4 Life, you name it I probably tried it. Nothing has worked as good as WW has for me. I never feel like i am on a diet. I can truly go out on dates and get what i want and still loose weight that week! It has taught me not just how to lose weight but how to eat right and what it looks like to be healthy but still get to live. I have told everyone I know about WW and have encouraged so many friends to try it because I personally think it is the only program that truly works and will keep the weight off.

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    Reviewed June 10, 2019

    When I see a WW recipe online I would like to try why don't you have a print symbol? I usually can print recipes I would like to try but this morning I read your article about filling foods. The article happened to include some wonderful salad recipes so I tried to print and could not. Really WW? To belong to WW is not cheap so we should not have to hand write a recipe we would like to try for our family. The other thing that needs improvement is building a recipe in the computer takes too long. Also older WW books with old points; there should be an easy way to update these to the new points?

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    Reviewed June 10, 2019

    The first time I joined Weight Watchers was back around 1980. I was about 25 lbs overweight and my goal weight was 123 lbs. I was a young adult. Back then you had to weigh and measure everything and eating out was difficult to calculate. I had to count servings of protein, fats, grains, dairy, organ meats and I can't remember what else. I lost all my weight and became a lifetime member. Fast forward through 2 marriages and 2 children later and my weight fluctuated over the years because I stopped attending meetings (currentluly referred to as workshops).

    Finally during the summer of 2016, I decided it was time for me to do something about my weight. I was at the heaviest in my life. 239.5 lbs, I was diagnosed with high cholesterol and being pre-diabetic. I started eating clean food, cutting out all added sugars and processed carbs and was able to drop 50 lbs. I got bored and switched to the KETO diet and dropped another 25 lbs. Then I realized, for me, that KETO wasn't sustainable for long term. It was difficult eating outside my home, without gaining weight. I decided to go back to Weight Watcher's, now called WW because I know it works and is sustainable for life.

    I rejoined on May 11th, have lost 8.8 lbs and am very happy with the choice I made. Going to workshops helps a lot. There is a freeing feeling to know that I am making better choices in the food I eat and how I live my life. I am no longer on cholesterol medication and I am no longer pre-diabetic. I have created a collage of photos that range from my high school yearbook photo through my 75 lb weight loss. Wellness truly Wins with WW!

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    Staff

    Reviewed June 10, 2019

    WW is so much easier to follow now and I have been successful. Weighing in weekly does help. I like the woman that runs the meeting. I have mentioned to friends and Family how easy the program is, how successful I have been.

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    Reviewed June 10, 2019

    I have really enjoyed attending the WW meetings and logging my food daily. I've lost 12 lbs in 5 weeks even with eating more than my daily points allowed on some days. However, I exercise and have linked my Fitbit to my WW account, and the exercise is key. For me, as a pre-diabetic, my nutritionist wants me to watch carbs and many of the 0 pt foods such as fruit are over my carb limit. Also, the packaged snacks and food that WW sells are too high in sugar and carbs for me, but I think they are ok for people that aren't pre-diabetic. My nutritionist wants me to avoid as many carbs as I can, but I have a hard time balancing the benefits (and low pts) of whole grains such as farro, brown rice, legumes etc. that WW allows and recommends w/the carbs. It would be wonderful if WW came up with a pre-diabetes plan b/c the reality is that 1 out of 3 Americans are pre-diabetic.

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    Reviewed June 10, 2019

    I finally decided to try the online membership. I have severe arthritis and need knee replacements but my doc won't do it until I lose some weight. I am ROCKING this program, happy to say! 20 lbs so far (not even 2 months) and counting, and tracking couldn't be easier. Two things I love are: I get to COOK (was a chef for many years), develop my own recipes, and my active lifestyle counts! I am a dog rescuer and gardener and those two things keep me in fitpoints each week. I am not a "joiner" generally so going to meetings did not appeal. So glad WW developed an online way to do the job! Thank you!

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    Reviewed June 10, 2019

    This is the first weight loss program I have ever tried and I’m VERY pleased. I really like the WW app and tracking my points for the each meal. It has really helped me to stay on track and most importantly, lose weight! I also really gained a lot from the weekly workshops. They have helped me to focus on 1 thing each week: protein, strength training, gratitude, etc. I’m also enjoying trying some of the recipes. Lastly, the snacks are yummy and also help me to incorporate treats and still stay on track.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    This is so great to hear, Ciza! Thanks for your feedback!

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    Reviewed June 10, 2019

    When I signed up, a free gift of a Welcome Kit was offered. When it never came, I was told I signed up for the wrong plan. I asked to have that corrected. I was told that offer was no longer available. It sounds like false advertising. I am disappointed in the company practices. I do like the program, but I don’t like to support companies with deceptive practices. I will decide to continue with the discounted period expires. It is a shame too. I do like the program, but you shouldn’t try to trick people.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We appreciate your feedback and your concerns are important to us, Kathy. We will be reaching out to you shortly in hopes of speaking with you.

    --WW Resolution Team--

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    Reviewed June 10, 2019

    I love all of the staff at my meeting... They are so helpful and check on you and keep you connected with facebook and text messages. I am down 9 pounds in 3 weeks. Very happy with my journey so far...

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    Reviewed June 10, 2019

    I’m enjoying the journey so far! I am consistently losing weight (sometimes slow, but still). I enjoy the app and trying to stay within the points for the day/week. It’s a fun challenge! And my mom and I have bonded over WW.

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    PriceStaff

    Reviewed June 9, 2019

    Long lines to weigh in. Our coach is constantly bad mouthing corporate WW’s policies with things like “they won’t let me have another person to help” and “they won’t let me behind the counter”. Food is way too expensive to buy. Items should be available in grocery store.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Your experience in your Studio are incredibly important to us and we sincerely apologize if we have dropped the ball, Dolores. A member of our Resolution Team will reach out to you shortly in hopes of providing you with a resolution. We look forward to assisting you.

    --WW Resolution Team--

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    Reviewed June 9, 2019

    I have been on WW for about 2 months, and love the freestyle program. I have lost almost 20 lbs. I do wish the app was a little more cooperative when I am in stores. It usually doesn't work! This makes it difficult to find new foods.

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    Reviewed June 9, 2019

    The food was delivered quickly and was all correct. Everything was good except the salt and vinegar chips. I like the ease of the website and how good most of the items taste. I wish the cookbooks had some recipes that are kid friendly so my whole family might eat them.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thanks for taking the time to leave us with your feedback, Kelli. Your concerns are being forwarded to the appropriate teams for review. We appreciate your dedication to WW and we are wishing you the very best on your wellness journey!

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    Reviewed June 9, 2019

    I have needed help with the app with numerous things and the chat is helpful! The operators get to me in a timely manner and help me every time! Very professional and polite!!! I am absolutely happy and will refer all my family and friends to Weight Watchers!!!

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    Reviewed June 9, 2019

    I am very impressed with the current quality of the program. The implementation of the app which is very user friendly is a major upgrade as it makes daily tracking so easy. The vast database of restaurant menus and foods again assists in the tracking which is central to weight loss success as making healthy choices ”on the go” is possible.

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    Reviewed June 9, 2019

    About 5 years ago I lost 50 pounds on Weight Watchers, but I gave up. Now I’m ready to work the program again and I’ve already lost 20 pounds in the first month! I know I can keep this up and I’m excited to do it.

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    Reviewed June 9, 2019

    Offers guidance for responsible eating in choices, portions, and variety of foods. Encourages food modifications in conjunction with behavioral changes such as exercise, socialization, and cognitive changes specific to building self-esteem and encourage positive thinking. I have used WW as my foremost program since my early 20's and continue to rely on the program utilizing updates and advances in weight management.

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    Reviewed June 9, 2019

    More exercising items need to be added for individuals that are not able to exercise but run a household. (Ironing, stripping and making beds). Grocery shopping, doing dishes. Love the scan option to get some items point value. I am very please with the convenience if this plan.

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    Reviewed June 9, 2019

    I’ve been using WW app only program for almost two months. I am losing .5-2 pounds per week without hunger. I have increased my energy level. I enjoy the Connect social media aspect of the program and have learned new health tips.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Woohoo, Brenda! That's great to hear! Congrats on your success!

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    Reviewed June 9, 2019

    With WW I can eat anything, I just have to track it. There is so much support, the leaders, the other members. You are not on this journey alone. You share your triumphs, your failures. You're encouraged, there are tips, recipes. It works.

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    Online & App

    Reviewed June 9, 2019

    I am just starting my journey. I find success in documenting my food intake and my activity. The online functionality is not consistently user friendly. When I use another member's points assigned for a product, the system does not always track points appropriately. Sometimes when I want to add a food, the app will auto move to the activity tab.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    We appreciate the time you have taken to bring your concerns to our attention, Sharleen. We would love to assist you and will be reaching out shortly. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed June 9, 2019

    I am very happy with WW and would recommend it to anyone. It works. As a person on limited income I cannot afford this month but I will be tracking and being award of what you eat is good. It works.

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    Reviewed June 9, 2019

    Tracking has been one of real reasons I had success at my age. It’s a program I can realistically live with. Although I could stand to lose more I have maintained keeping 100lbs off for about 4 years. Throughout life I always lost and gained twice back. I recognize I will always struggle but have found what works for me without being deprived.

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    Staff

    Reviewed June 9, 2019

    The staff are New London are personable and helpful. I would recommend them and the program. However, the first thing you see walking in the door is (what I thought) was a reception desk. Unfortunately, it was the weigh-in desk and I interrupted someone’s discussion when the leader made eye contact with me. There was another leader there who greeted me, but this layout is only obvious if you know it. I look forward to every success with the program. Thank you.

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    Reviewed June 9, 2019

    I gained weight from my 1st child and the weight continued. I thought I had no hope over the years because I never would get back to my weight before my son and that has been almost 32 years. Life through a lot of blows my way and I had food to comfort me. I lost about 30 pounds on Weight Watchers before it became digital and reverted back to my old eating habits when I had a fall and hurt my knees and could not get around for about 8 weeks. I have also gone on diets after that and lost and gained. I went through a horrific divorce that I thought I would never get over. Now that I am back with weight watchers I have planned to make this a way of life and weight watchers being digital will help me even more.

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    Online & App

    Reviewed June 9, 2019

    Overall experience is really good, although when I track activity through the app it locks into only being able to track activity later, even if I close and reopen the app. The only way to be able to log food afterward is if I restart my phone. If this issue gets fixed, I'd be able to rate more stars. Thanks.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for bringing your concerns to our attention, Rhonda. Our Engineers would like to get more information to resolve your concerns. We will reach out to you shortly.

    --WW Resolution Team--

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    Reviewed June 9, 2019

    While I’ve been really happy with WW, I wish there were electronic. Meetings. I was unable to make my meeting this week and I felt it messed w my mindset - would love an option for online meetings when I can’t make it to the real deal!

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for your feedback and suggestions, Sarah! This has been forwarded to the appropriate individuals within our organization for review. Best of luck on your continued success!

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    Reviewed June 9, 2019

    ]As I always say, I learn something new at every meeting, and it's quite often far more than just "Lose that weight." I'm doing well, and I love the new zeros and scanner, but still need my Monday night meetings at 5:30 with Anthony in Largo. I need the positivity.

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    Price

    Reviewed June 9, 2019

    To pay over $50.00 a month for a monthly pass is ridiculous! There is no way it should cost this much. You are NOT making this program accessible to everyone. When I first joined WW years ago it was $24.00 dollars a month. It is now double that!! My pay has not doubled and neither has anyone else's.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for taking the time to leave your concerns with us, Dawn. We would love the opportunity to speak with you further. A member of our Resolution Team will reach out to you privately. We look forward to assisting you.

    --WW Resolution Team--

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    Reviewed June 9, 2019

    I am happy with the app for the most part. The one thing that would make it better if we could put in the quantity of the food item instead of having to take the given. For example I eat healthy life bread. The point count is for 2 slices but I eat only one. This applies to other foods as well.

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    Reviewed June 9, 2019

    This is the second time my wife and I are doing WW. The first time around we did real good. This time around we are off to a good start. I love the freedom of the program. I am able to maintain my routine even while on vacation.

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    Reviewed June 9, 2019

    I had been a Weight Watchers member when I was in high school and in early college. I learned tools from each experience. But this time, it’s different! I’m gaining tools to pass to my 4 year old son! I want him to develop healthy habits from watching me. He is even eating more fruits and vegetables! I believe that WW is a beautiful community filled with inspiring stories, tips and tricks, and triumphs! I’m so blessed to be part of this community and be able to spread the word.

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    Online & App

    Reviewed June 9, 2019

    I love the Weight Watchers program! It has been such a blessing to me. I love that I can eat anything - as long as I count it. I have always failed at diets, but this is different. It’s a lifestyle. I’m so thankful that I started my only regret is not starting sooner. I love the app. It makes tracking so easy.

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    Staff

    Reviewed June 9, 2019

    I’m starting WW... again. This is the second time I have done it and I have been pleasantly surprised by the program changes in the last 10 years. Thank you for continuing to be supportive. The leaders continue to be great!

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    Customer Service

    Reviewed June 7, 2019

    Buyer beware: if you attempt to cancel there is a $39.99 cancellation fee, so watch out! EVEN if you signed up for a free trial there is a cancellation fee. And trust me the customer service for cancelling is terrible. Very rude and condescending.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for providing us with your feedback and experience, Tonya. We would like to look into your concerns further and provide you with a resolution. A member of our Resolution Team will reach out to you shortly. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed June 4, 2019

    When I came to WW in 2017 it was with the goal in mind to get healthy. It was time! My "Why?" was to be able to play with my grandchildren, enjoy my kids and travel and walk everywhere. My mindset was not the scale, but to eat mindfully healthy unprocessed food, with correct portions sizes and have an active, fun lifestyle. This is exactly what I have gained.

    Over the past two years, with studio meetings, my WW leader and the wonderful group I belong to, this has become a reality. I have lost over a 100 pounds and am still following and enjoying the Freestyle choices and using the WW App to track my foods. This has become my lifestyle, the way I will eat for all my days. This sensible plan works and I am forever grateful!

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    Response from WW (Weight Watchers)
    Wow, Sheila! We appreciate you taking the time to share this with us.

    We congratulate you on your successes and wish you continued progress on your wellness journey!

    -WW Resolution Team-

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    Staff

    Reviewed June 3, 2019

    My normal meeting is in Sharon Ct on Monday - for memorial day I either had to skip or go to a different meeting. I guess I'm spoiled by Sharon being such an amazing place - so dissatisfied. No one even said hi except for the person checking in, the 5:30 meeting started at 5:38 and at 6 pm everyone was standing up to leave... maybe it was just the day... maybe I'm just used to how Cathy runs meetings but I know I'll only go to Cathy meetings from now on!

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    Response from WW (Weight Watchers)
    Paula,
    Thank you for sharing your recent experiences with us.

    We apologize for any frustrations this may have caused you. A member of our Resolution Team will be reaching out to you privately to discuss your concerns and thoughts further.

    Best,

    WW Resolution Team

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    Reviewed June 2, 2019

    I am a returning member to WW, and this is my third time signing up. Upon signing up, I discovered that the best coach at my local WW Center was let go. Christine (**?) in Santa Rosa was THE BEST motivation, and was unexpectedly dismissed due to budget cuts (from what I understand). She was with WW for over 10 -years (maybe even 20), and was unceremoniously dismissed! The other leaders there are adequate, and nice, but letting go of such an inspirational force has been a challenge to my success.

    A couple of weeks ago I decided to try another meeting location near my work, hoping for another "Christine", only to be told at the end of the meeting that this longtime group was being cancelled due to not meeting the 16 minimum weekly participants (there were 12 that night). Again, I'm being shown by WW, that loyalty to their long-term employees AND established long-term groups are not the priority, but the profits that they can make. Oprah is fine and all, but it's the people "on the ground" are the real warriors of WW, and you've made some POOR choices affecting several hundred people who depend on excellent support, not just adequate. Please redirect what you spend celebrity endorsements, on the real people involved. I'm sure Oprah will be fine.

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    Response from WW (Weight Watchers)

    We truly appreciate your feedback, John, and thank you for taking the time to write to us about returning to a WW Wellness WorkShop where you have the kind of Wellness Coach that motivates you. A Resolution Specialist will be reaching out to you via private message soon.

    Best!

    WW Resolution Team

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    Reviewed June 2, 2019

    I love WW! Thanks for making things so much easier! Love the way of keeping track and points. Happy to say Im losing weight. I tried years ago without much luck. So happy I tried again. I have only been on here for 4 weeks and I am so happy.

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    Reviewed June 1, 2019

    I am a returning member having gone off track once I met goal previously. Since returning to WW, I'm down 10 lbs in 5 weeks. WW is truly the best, safest solution to long term healthy living. This time, I plan on being a WW for life!

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    Staff

    Reviewed June 1, 2019

    Another member and I attended the 6:00 pm meeting in Renton on Kent Kangley Road. 50+ min travel time, off work 4:45, arrived there 5:55. We’re 4th & 5th waiting to be weighed in. Personnel answering questions from someone about clothing, abdominal fat, etc. Personnel could see three waiting. I’m other end of line trying to catch her attention, never acknowledged. Meeting started, I asked if we could weigh in. Told we could just weigh in after. We all were unhappy personnel. Did ask other woman to step aside for a couple of min to get us through. Five of us finally weighed and disrupted mtg finding seats.

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    Response from WW (Weight Watchers)

    We appreciate your feedback and review, Roxy. We're sorry to hear of your recent experiences in your local WW Studio and will share your experience with the appropriate teams within our organization. A Resolution Specialist will be reaching out to you via private message here shortly to assist you further with ensuring everything is rectified. Wishing you the very best on your wellness journey.

    -WW Resolution Team-

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    Reviewed May 31, 2019

    So overall my experience at Burien so far has been awesome! Love Michael and the team there they have been so inspiring! I did experience one thing that bothered me- this week I had to go to another location because of the holiday - so my friend and I drove like the wind on Tuesday to go to an alternative location Kent. We arrived with about a minute to spare before meeting time. There was an existing line of three people waiting to weigh in. The person at the scale was talking to a potential new member and talking and talking.

    We cleared our throats trying to be unobtrusive to capture her attention she looked right at us and continued the conversation - all she had to to was say “I’m sorry - I have a line here - can I just weigh them in and then I can answer all your questions.” Instead she continued on till my friend stepped forward and asked, "Please can we get weighed in?" - Don’t know how long the folks in front of us had been waiting but the look on their faces said a while, but we almost didn’t stay for what was left of the meeting (at least half over) because we had to walk in front of everyone to sit down.

    As I was getting weighed in the person at the scale said we could have just gone in and sat down rather than interrupting the sale. A. I’m new and didn’t know that- why didn’t she pause her conversation and let us hanging out in line know that - I was just following the flow that I was told to do. B. If we had gone in without weighing the other couple wouldn’t have gotten their kudos for their weight loss - seems like a small thing but those pats on the back mean a lot as I’m sure you understand. I just think this could have been handled with better customer service and attitude.

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    Response from WW (Weight Watchers)

    Marni,

    We appreciate you taking the time to share your feedback and concerns. A Resolution Specialist will be reaching out to you privately to further discuss and assist you. We look forward to speaking with you. Best!

    -WW Resolution Team-

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    Reviewed May 30, 2019

    The app is easy to use. I don’t feel like I have to deny myself anything food related so my goal feels more attainable. The workshops help you see you’re not alone & weighing in helps with accountability. This is my 3rd time with WW.

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    Reviewed May 29, 2019

    I have struggled with weight issues since my teens, starting with my doctor who advised me that my ideal weight (according to weight charts) was 110 lbs. So that was always my goal, and eventually, I reached it by eating 800 calories or less per day. Needless to say, I could not maintain that weight and be healthy. So, I continued to struggle into my 60's, with my weight gradually increasing to 180 lbs. Fast forward to November 2018, when my sister told me we were going on Weight Watchers. I had tried WWs many years ago, with limited success. Keeping track of food points was too involved. I was totally blown away by the new WWs program. I lost 13 lbs over 4 months and then plateaued at 167. I stopped following the program, but kept including zero point foods in my diet.

    For the past few months, I have bounced around between 170 and 167 lbs. I am ready to refocus and start the weight loss process again. I love that I can move into a maintenance plan without much effort or thought (just being mindful of zero point foods). I also love the bar code scanner that lets you check food points when you're shopping. I can't tell you the number of products I didn't buy because the points-to-serving ratio was just too high. The online WWs daily tracking program is also beneficial. I find if I only do those 3 things: 1. focus on zero point foods, 2. check bar codes while shopping and 3. track my daily food intake on WWs online, I do lose weight. I love the recipes that are shared via the Team WW emails. So much useful information! Over the past 40+ years, I have tried innumerable different diet plans, and the new WWs is head and shoulders above the others!

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    Reviewed May 29, 2019

    I love the mobile application. It’s easy to enter meals and weekly weight. It makes me accountable which I need at times. Also I love you can view other members stories which motivates me. I have been dealing with weight issues all my life. I have found a lot of my issues come from inside my head

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    Response from WW (Weight Watchers)

    Yvette, congratulations on your successes! We're so happy to have you apart of our WW Family and wish you continued progress on your wellness journey!

    -WW Resolution Team-

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    Reviewed May 29, 2019

    Over the past year and a half, I have been committed to the WW freestyle plan and have lost over 60 lbs. I joined WW after having my second baby within two years and was 236.2 lbs. I had been overweight my entire adulthood and continued to gain weight throughout college, my first couple of years of marriage and again when we were adding to our family. I was so tired, uncomfortable and overall unhealthy. WW freestyle was easy to follow and I instantly saw results. My first goal was just fitting back into my size 18 pre-pregnancy jeans and when I accomplished that goal within the first month I realized I could commit and become the healthiest version of myself for my family. Over the past year and a half, I have accomplished things I wouldn't have even dreamed of just two years ago. I am a smaller size now than I was in high school and I have completed multiple 5k and 10k races. I am a whole new me and I love it!

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    Reviewed May 28, 2019

    I truly feel this way of life is the best for everyone!! It keeps you focused on your eating habits and mindful of the choices you make... I couldn't lose weight without this program!! I've only lost 12lbs in 5 weeks but I'm excited for the 50+ I'm going to lose!! With the help of WW.

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    Staff

    Reviewed May 28, 2019

    This is an excellent program and I am so glad that I went back to it again. It is a lifestyle, but quite a bit has changed with Weight Watchers. I think that you get to eat quite a bit differently than I remember it. There are quite a few items that are now zero points, whereas before they counted. I am really enjoying my food more because I am eating more nutrientously than before. I am feeling a great deal better, as a matter of fact, I went to the doctor a couple of weeks ago. I lost weight, my blood work came back with excellent results, and I am much healthier than I was before. My clothes fit better and I have noticed that I lost a couple of inches around the middle. So it is not just the weight lost, but it is also the inches that you lose. I just feel so beautiful and much more healthier than before and it is all to weight watchers.

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    Reviewed May 28, 2019

    Have been a WW member on and off since 2000. Love every version of the program, especially the current focus on wellness and mindset. Excellent support tools, both online and at the meetings. If you work the program, it works!

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    Reviewed May 28, 2019

    Not able to change my screen name. Did NOT realize when I comment on the "connect" my full name is there. Therefore I will NEVER post my before/after pics because it is my name. Didn’t realize it until I had commented on others postings. Really wish that could be changed! Love everything else!!!

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    Customer ServiceOnline & App

    Reviewed May 28, 2019

    I have been using the WW app since I joined WW two months ago. The app has been great. It's easy to use and really convenient since I am on the go every day. I have not had a positive experience with the WW Customer Service. I have emailed WW customer service, on two separate occasions, with questions I had regarding the weight charms, and I have not heard back from anyone. I have been emailing the email address listed on the website. I also called WW customer service and never got to speak to an actual person so my issue was never resolved. This has been the only frustrating aspect of my journey with WW.

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    Response from WW (Weight Watchers)

    We are so sorry to hear you have not been able to get in touch with us, Amanda. It is important to have your questions answered and to have support when needed. A member of our Resolution Team will be reaching out to you shortly. We look forward to answering all of your questions.

    --WW Resolution Team--

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    Reviewed May 28, 2019

    So far things have been going very well. I've lost almost 10 lbs. I'm very fit, training for lots of running races but WW has kept me on target with portion control, which I struggle with. I also thought I was a pretty healthy eater, but realized how much junk I actually consumed.

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    Reviewed May 28, 2019

    I joined in 2015 -- lost 65 lbs in 10 months -- kept it off for a year or so -- have not been able to get back to goal since. Join, then quit, then join then quit -- so many times, I cannot remember how many now.

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    Response from WW (Weight Watchers)

    Esther, congrats on your success and your dedication with your wellness journey! If at any time we can help you get back to goal, we would love to help. Please do not hesitate to reach out to us. Best of luck on your wellness journey!

    --WW Resolution Team--

    Customer Service

    Reviewed May 28, 2019

    The account department is horrible! I cancelled my membership in the beginning of April and had an email to confirm it and come to find out they never cancelled it. Now they’re saying I stayed on for some free thing but just took money from my account. I didn’t stay on. I had cancelled my account in April due to financial issues. They bounced my account and were horrible at fixing the issue. Now I will never join again due to how they handled my account currently. My account was cancelled in the beginning of April with an email confirmation and yet they continue to take money out of my account stating that I clicked for free month and then pay after that. Why would I do that when I was canceling because of financial issues not for anything else. Wished I had kept my email but I didn’t think I would need it.

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    Response from WW (Weight Watchers)

    Hi Kristti, thank you for taking the time to reach out to us. We are sorry to hear of your experience and we would love the opportunity to look into this. A member of our Resolution Team will be in touch with you shortly. We look forward to assisting you.

    --WW Resolution Team--

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    Online & App

    Reviewed May 28, 2019

    I've struggled to lose weight for a long time now. With Weight Watchers, I'm steadily losing almost 2 lbs per week! I love that it works like a budget--spend points by eating and earn points with exercise. The app is amazing in helping me stay on track and I love connecting with other members for inspiration and motivation!

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    Reviewed May 28, 2019

    I started my journey with WW on March 22, 2019. On May 24 2019 I weighed in 27.2 pounds lighter. I have given my 100% towards my weight loss journey. WW has been life changing for me and I cannot wait to see what the rest of this journey has for me. Thanks so much. Before I started I prayed that God would give me the strength and willpower to help me with this journey. I will have to say this has been life changing for me.

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    Reviewed May 28, 2019

    I've been on WW for 15 days and it's extremely easy! I love it! I hope I reach my goal, which I'm certainly determined to accomplish for sure. My biggest thing is that I need to get more active which is this weeks goal!

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    Online & App

    Reviewed May 27, 2019

    After gastric bypass surgery I was regaining 100 pounds at a steady clip. I had discovered a loophole: eat less but more often as nutrient absorption levels are diminished with the new stomach. WW is back in my life with an incredibly devised plan to bring me back around and in control -- still with plenty of food but in a controlled zone. The app is super. The studio atmosphere is conducive to sharing. I am impressed by the science of "points" vs. calories and am willing to learn the zero point list from A to Z.

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    Reviewed May 27, 2019

    Online Support - BAD. The person only read information that I already had! I’m not stupid - I had real questions but only got “canned” answers. Community - No one is talking. I mean REALLY talking. Only people posting pictures of how great they are. Look at me!! No one is talking about struggling, or frustration and IF they are - no one is responding.

    And WHY do I have to be within 10 points of my daily goal to be considered “healthy eating”? I’d have to add pizza at every meal to make that goal. How would that be healthy?? I feel like I am just thrown to the wind to figure this out. No help, no back-up, just “as long as you write it down - you’re fine!” Very disappointed and feel let down and left out.

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    Response from WW (Weight Watchers)

    DL, thank you for leaving your feedback. A member of our Resolution Team will reach out to you privately, here on Consumer Affairs, to help. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed May 27, 2019

    Joined WW in Londonderry NH. Leader is Priscilla. Worst meetings ever. Disorganized. Groups chatting. Favorites. Unengaged. Stand up against the wall. No focus. Asked a friend if she wanted to go with me. Unbeknownst to me she had been to this location in the past. She wanted to go but not if Priscilla was still there.

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    Response from WW (Weight Watchers)

    We want to ensure all of your concerns are addressed and resolved, Catherine. A member of our Resolution Team will reach out to you privately. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed May 27, 2019

    I have just recently rejoined WW. It surprised me at how much they have changed. There is a very strong emphasis on digital tools. This may be where the world is going, but in Lakeland, Florida, your population is not up with this method. I do not like using my phone for tracking or looking up foods. Without a printed list of the foods, it takes me twice the time to look them up on the computer and then, log them in. I am also disappointed that we do not receive many recipes during the workshop. It seems like ww wants the members to do all of the research.

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    Response from WW (Weight Watchers)

    We appreciate you for providing us with your feedback, Lora. As an attempt to remain paperless, all member tools and resources are located in their personalized account via the mobile app or website. Please know that your feedback is being forwarded to the appropriate teams for review. If you have any further concerns please do not hesitate to reach back out. Best of luck on your wellness journey!

    --WW Resolution Team--

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    Reviewed May 27, 2019

    Weight Watchers really makes you think about what you put into your body. Even though it doesn’t feel like you’re limited like other diets, you start making changes, and can tell in how you feel and look. Weight Watchers gives you the tools you need to be successful. I am online only, and would love to receive charms for my accomplishments. I’ve been told that online only members do, but so far I haven’t received anything yet!

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    Reviewed May 27, 2019

    I have been with Weight Watchers for about 6 weeks and I have lost a total of 3.5 pounds. I eat the correct amount of points daily and still have not had anymore weight come off. I like the program, but have had more success with high protein diets. Of course the weight comes back. I hope to lose another 10 pounds. Maybe since it’s taking a long time, I will keep it off.

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    Staff

    Reviewed May 27, 2019

    My wife decided WE needed to join Weight Watchers together. I am an over the road truck driver and eating “healthy” can be extremely hard sometimes. I have learned to make on the go meals, cut out the “bad” snacks and eat better for the long term. I am down almost 18 pounds in about 6 weeks and I am feeling better and better. It’s not rocket science but it can be hard to change years of habits. Just take it slow and don’t get discouraged, every pound is a victory.

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    Online & AppStaff

    Reviewed May 27, 2019

    I have to lose weight due to a health condition. After two months using WW app and participating in a local WW support group, I am well on my way to meeting my weight goal. The app has helped me to eat healthy and exercise and it is fun to use. Members and staff of the support groups in my area are awesome! We are supporting one another on this journey to great health! Thank you WW!!

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    Staff

    Reviewed May 27, 2019

    My studio in Hayden, ID is a positive and upbeat environment to attend a meeting. Tara (our leader) is friendly, knowledgeable and really is a great example of the WW brand. I really enjoy the Freestyle program and like the flexibility of it. Susan **

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    Response from WW (Weight Watchers)

    We are happy to hear you enjoy your Studio location and Wellness Coach, Susan! Best of luck on your wellness journey!

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    Reviewed May 27, 2019

    I joined Weight Watchers a little over a month ago. I have attended a workshop each week but not always on the same day or with the same coach. I am especially pleased with the coach on Tuesday mornings at the 9:30 workshop in Oconomowoc, WI. She gives great information and tips, is energetic and fun and really gets the group to engage in conversation. I always leave her workshops feeling good and positive about my progress or lack thereof. I have received both my 5 and 10 pound charms and and eager to earn the next one. My daughter is doing WW with me so we support one another and it certainly makes it more enjoyable and easier to stay on track.

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    Reviewed May 27, 2019

    I am so pleased in that once again I've joined WW and it has reminded me how important it is to watch what we eat and make the right choices to maintain a healthy weight. I have been under so much stress with an ailing husband and the death of a child that I simply lost sight of my weight and how I was eating. This is the third time I joined and each time I got to my desired weight. Thank you WW for helping on my new journey. Each week I am losing.

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    Online & App

    Reviewed May 27, 2019

    I am doing WW Online and I LOVE it! I never thought I would understand counting points, but I joined for my Health, and everything is so easy to understand! I have changed so many things about the way I eat and the amount I eat. I’m having GREAT success! I love Connect... that has been a great encouragement to me! I love EVERYTHING about the App. I contacted a coach with questions on how to track my Fit Pts., and she was so helpful! WW has made it so easy for me to succeed at my Lifestyle Change. Thank You, Merry.

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    Reviewed May 27, 2019

    I first joined WW in 2011 and was very successful with that plan. I rejoined this year and the new system is nowhere near as effective and I have over twice as many activity points per week as before.

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    Response from WW (Weight Watchers)

    Thank you for taking the time to leave your feedback with us, Shanna. We are forwarding your concerns to the appropriate individuals within our organization for review. If you have questions or need assistance, please do not hesitate to reach out to a 24/7 Chat Coach. We are committed to your success and we are wishing you the very best on your wellness journey!

    --WW Resolution Team--

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    Reviewed May 27, 2019

    I love WW. When I first walked in I felt welcomed and not judged. The meetings are a great support system. I appreciate the awards to keep us motivated. I love the app. It is reasonably priced. I've tried to make it on my own and I can't. So this will be a lifetime commitment for me.

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    Customer Service

    Reviewed May 27, 2019

    The 1st day was a disaster. I paid for my membership on-line, but the computer said that it had not been activated. After the meeting, I was on the phone with customer support for 2 hours; the issue was never resolved. I waited until 8:00 pm that evening and I contacted support again but this time via email. This woman sent me step by step instructions how to activate my membership. The end result, I was frustrated and exhausted. It should not be that difficult to join WW.

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    Response from WW (Weight Watchers)

    We appreciate the time you have taken to provide us with your experience, Jill. A member of our Resolution Team will be in touch with you shortly. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed May 27, 2019

    I’m down 16 pounds in 21 days with WW and sugar levels are down a whole lot. It helps with me food to eat and not to eat with scan bar. It’s helped a lot. My goal is 200 pounds which is 76 more pounds but I will get my goal with WW help.

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    Response from WW (Weight Watchers)

    Congrats on 16 lbs gone, Freddie! You will be at goal in no time!

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    Customer ServiceStaff

    Reviewed May 27, 2019

    I called and spoke to a rep and explained that I had been out of work and couldn’t afford the monthly $44.95 but I wanted to continue my membership with the digital and meetings at a discounted rate of like $89 for three months but was originally told that I couldn’t do that because I was a member. I thought that WW cared about the members but it came off to me that the only thing that they cared about was the almighty dollar. I was very upset. After all I was being honest and telling the company the truth which was difficult enough and was just asking for them to work with me. The first rep blatantly said no and then I spoke to another rep who took the time to listen and was able to work it out for me. That’s customer service but very upset with the company not caring about the members and their wellbeing.

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    Response from WW (Weight Watchers)

    Thank you for bringing your concerns and experience to our attention, Shawn. Our members health and wellness are our number one priority and we apologize if we have dropped the ball. A member of our Resolution Team will reach out to you shortly in hopes of helping. We look forward to speaking with you.

    --WW Resolution Team--

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    Reviewed May 27, 2019

    If you follow it, it works!! I lose weight on it and keep it off if I follow it. I highly recommend it to anyone wanting to lose at least 5 pounds and to keep yourself active. You can sync it with a scale and a FitBit.

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    Reviewed May 27, 2019

    WW has been the only diet program I have truly been able to see results on. As someone with a thyroid disorder the fact that I lost any weight was amazing, but the results I have had are beyond belief. I dont feel hungry all the time and I have the options to snack for 0 points if needed. It's helping me to make great choices and get healthier. I am very happy with WW.

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    Reviewed May 27, 2019

    I joined WW to loose weight and be healthy. I have a lot of health issues and arthritis is one of them that is my reason why. I love the support you get from the meetings at the workshop. I love the new recipes of WW. I have shared my love of WW and have had a friend joined off my better together link. I lost 12.4 pounds in 5 weeks!!

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    Reviewed May 26, 2019

    I am so happy with everything that I have experienced with WW at this point. I am in my 4th week and I love the app and the location in Mayfield Heights! Especially Gigi who is upbeat, and supportive always!

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    Reviewed May 26, 2019

    Overall the WW program has been a positive experience. I love the idea of not eliminating favorite foods, but showing you a healthier way to live and to be healthy. I do wish the app was more user friendly with more restaurants and local restaurant options to log foods. I’m using the online membership, but I do wish there was more guidance in the beginning to help jump start your journey and help answer any questions.

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    Response from WW (Weight Watchers)

    Our members help us to improve future products and services, Kristen. We truly appreciate the time you have taken to leave your feedback with us. Please know this is being forwarded to the appropriate teams for review. If you have anything further to add, please do not hesitate to reach out. Best of luck on your wellness journey!

    --WW Resolution Team--

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    Reviewed May 26, 2019

    Started program about three weeks ago... It's so simple... I find myself wanting to stay within my points when means I am eating healthy all day... I have lost 13 pounds already... Excited for weigh in tomorrow... Also the app is amazing... Scanning food allows me to shop for items that use less points... GO WW.

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    Response from WW (Weight Watchers)

    Congrats on your success, Rel! Best of luck on your wellness journey!

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    Reviewed May 26, 2019

    Loving my experience with WW. Very easy to use and track points. I just wish there was an easy way to track my water in the app, similar to how I can track it in my Fitbit app. Keep to the great work WW!!

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    Reviewed May 26, 2019

    Easy to follow and the app makes planning and staying on target simple. Love the list of no point foods! Can be followed at home and on the road seamlessly. The restaurant look up feature has tremendous variations in points so is hard to rely on but otherwise seems reliable. Would definitely and have recommended.

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    Reviewed May 26, 2019

    I do like to read members weight loss experiences but I find it unrealistic to show photos of losing close to 100 pounds with zero loose skin. Exercise cannot eliminate loose skin from that much weight!! If you started at 200 and send photos of half that weight with no loose skin you are not being realistic to other members.

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    WW (Weight Watchers)
    Response from WW (Weight Watchers)

    Thank you for taking the time to leave your feedback with us, Linda. We will ensure this is forwarded to the appropriate individuals within our organization for review. Best of luck on your wellness journey!

    --WW Resolution Team--

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    Customer Service

    Reviewed May 26, 2019

    Joining WW was the best thing I could have for myself. I’m still about to enjoy my favorite foods but in smaller portions. It’s easy to use I’m losing weight without even thinking about it too much. I’m substituting certain foods like rice and using cauliflower instead. I scan food before indulging in it. When I see the points it completely changes my mind. I’m not very active but I am making small choices that makes a difference like parking my car far from the main entrance to my job. I’m not looking for what they call it “the fat girl parking” anymore. I feel good and slowly regaining my fabulousness back. WW is a dream compare to the other so call diets out there. I would recommend everyone. It’s not just a weight loss plan it’s a lifestyle.

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    Reviewed May 26, 2019

    The program itself is excellent, healthy, and sustainable. I’ve slowly lost nearly 25 pounds and have been able to stick with it. Only 7 more to go to meet my original goal and then I’ll need to learn how to maintain.

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    Reviewed May 26, 2019

    I have been stuck at 175lbs for 10 years. I lost weight with Nutrisystem and Keto but when I stopped both diets I gained it back. WW has shown results and while I’m still losing, the point system, the accountability, and Connect has taught me a lot about what to eat and how much to get healthier and see real results. Connect has shown me that it works and keeps me motivated. WW is the best plan out there!

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    WW (Weight Watchers) Company Information

    Company Name:
    WW (Weight Watchers)
    Website:
    www.weightwatchers.com