Weight Watchers Reviews

WW Helps - Reminds Us Weight Loss is a Work in Progress. I first joined WW in 1972!! I have been a Lifetime Member since 2004 and yes, I am still FAT!! And I'm back it... trying to lose weight. I love WW!! My only complaint is that the Leaders push the products. They should be concerned about helping you with your weight loss not about selling products!

I have only been with WW about 1 1/2 months. I started WW in Burlington, NC (but am in the process of moving to Florida) and I had a great experience with Jackie and her staff! They were friendly and welcoming and I didn't feel uncomfortable at all!

I have just re-joined WW and am glad to be back. Sorry but the weigh in staff at my meetings talk over the moderator. (Sunday mornings in Danvers, MA). You can actually hear their personal conversations - they are not helping customers. Today the moderator Nancy actually had to tell them to be quiet. Very annoying.

I was with WW workshop for the first 3 months and was able to exercise in the pool then I went to the digital plan and I had an injury and can’t exercise and I’m using a walker... Waiting for an MRI to get a diagnosis of my problem an now I’m gaining and gaining... On medicine for pain and inflammation so I have to be really diligent about my points and it’s difficult with groceries etc can’t drive.

Staff speaker always cuts me off - I provided helpful tips about gyms in our area. The speaker down played LA Fitness and cut me off. Every week she does this about a business I mention. Switching meetings as a result. I don't feel welcome on Sundays anymore. I feel sorry for other members. I need to meet other coaches. Ones that are more open minded to LA Fitness. They do not compete with WW in no way at all. So I don't understand the problem. I hope other members do not have the same experience with this coach.

I really don't like the WW. But since I am committed to months I am stuck. I have used spark people in the past. I do prefer them to WW. After my 6 months I will NOT be rejoining. The app on my phone is not very user friendly. The web only helps me keep up with my points for the day.

Love the new point system. With so many zero point foods it is more flexible than ever. The scanner feature is a game changer!! Also love the recipe builder option too. One suggestion I have is that I wish there was an easy way to track water like there used to be though!

I am 53 years old. I had put on some weight and I knew I needed to do something. I then found out my son was getting married in November. I knew the time had come to do something to get healthy. I started on Weight Watchers 4 weeks ago. I am down 15 pounds. I truly feel better than I have in years. It was time for me to do something for me. I'm so glad I chose Weight Watchers.

Love my experience so far. So easy to follow and I’m losing weight and staying motivated. I’ve never been able to follow any program for more than a few days before and I’m into week three on Weight Watchers. I just convinced my husband to join as well.

Ordering from your site was easy. The order came in a timely manner with no problems. The only thing I didn't care for was the pepperoni sticks. Odd flavor and too small of a portion. The bars were all great. I wish I could buy this in stores to avoid shipping cost. I can't always afford a 75 dollar order to avoid shipping. So there will be a lot of time I won't order and will do without.

Digital program is great. Reached 3 weeks on the program and I love it. Used it in the 1980’s, but as a male, I didn’t enjoy going to the weekly weigh in meetings. Very liberating to register my points on the digital application. I can definitely see why I was 80 lbs overweight, especially eating out as much as I do.

I love the new WW. Took me a little while to shop for the right foods and consistently track. Now it’s routine. I’m signed up for digital because I can’t fit workshops into my crazy work schedule. Wish I understood the connectivity tools better.

Beware when you sign up. I have had repeated technical problems with their online program but they will charge $39.99 to quit! I can sign on through the app on my phone but when I try to use my PC it says no such person. Their program has many technical glitches - that make the program impossible to use.

My husband & I joined WW online program in the begging May 3 or 4. I used my credit card for both accounts. We created an account with their app and saw how the program really works. There is a lot of information you need to log in to track your points but also searching foods and drinks etc that for the both of us it took up way to much of our time out of our day that we felt instead of wasting our money or we should just cancel. I canceled our memberships the second maybe third day of using WW in the beginning of May. Both myself & my husband kept receiving emails that I decided to call to make double check That our memberships were canceled and I came to find out that my account was canceled but my husband's was not. Clearly their mistake.

Love WW. I had about 90lbs to lose when I joined and one month in I am down 10lbs. This is a lifestyle change and one I know I can stick to this time... I lost 140lbs the last time! So let’s do it again!!

I use the app daily; the scanner is a great tool for me. Tracking my exercise and meals helps me see what I am doing. The weight graph gives great visual reinforcement of my 'journey'. Debbie shares a lot of important information at our meetings and motivates and encourages us.

This is a big help with counting my points. I love the app but the problem on a couple things when I went through the tutorial tour it wouldn't go to the next page so I couldn't finish it and I can't track my activity. But the most important thing is counting my points for me. Thanks for that.

I really love this app. It is such a great tool to keep track of foods and weight loss. Also the Connect is great way to get inspiration and help. I've done WW for years off and on. I always come back and now you have improved it so much I really enjoy tracking. It has been such a great help to me! Thanks! Keep up the good work.

Overall the site is easy to work. Love the scanning of items in the store. Submitting recipes is too time consuming. Should be an easier way to enter all items of a recipe to see how many points it would be.

I joined 3/25/19 and I have already lost 19.6lbs. The recipes, support and app have made it so easy! I feel like this is something I know I can stick to and just keep losing. It helps you create a new lifestyle. It's not just a diet.

Have been extremely happy with WW. I have been a member since March 21, 2019 and have lost almost 22 pounds. The plan is easy to follow and I get lots of encouragement at the workshops. Looking forward to hitting 30 and 40 pounds.

I have been on Weight Watchers since memorial weekend 2016. In that space of time I have reached my goal weight, made life and had a baby. It's been a year since the baby and although the weight isn't coming off as fast as it did before I'm a healthier individual both physically and mentally because of ww. The program works to counter behavioral having that impact weight loss and that had made all the difference in my journey. Meetings are crucial to my success, at this point I'm 10 pounds from goal and can keep up with a very active 1 year old.

I'm an online Member only and I love the app. It is easy to use. I have several times chatted with a WW rep and each one have been easy to chat with and understanding. Always do pleasant and have always they have been able to help me out. WW is easy to use and I do NOT see it as a DIET. It's a great eating plan. I've learned that if you want to to use your points for dinner or lunch the best way to do that is Eat a healthy and almost a zero points meal. It's up to you how you use your points there is NO restriction. You just have to use the points that have been given to you. That's why it's NOT A DIET! I truly enjoy it. Thank you! Laura

I am vegan and have such a hard time finding new recipes to make. Please develop some or provide some ideas that don't include animal products. I only have 23 points a day and am trying to not use any by choosing the free options.

This is not the first time that I have joined WW, but this is the first time that I have really committed to the program. I've also found a studio where I'm really comfortable (Denville, NJ - Janine's meeting). I've tracked all my food (for the first time ever!), and because of all that, I'm seeing results that totally motivate me. I'm super excited about this new journey. After 4 weeks, I feel so much better about myself. I can't wait to continue and see what comes next...

I have been in the program for just over a month and so far it's been an easy program to work with. I have been tracking my progress and I think it's super easy since I am a number person. I have always been good at checking labels and watching the serving amounts but the information that I have learned with the phone app is how surprisingly certain foods we eat (due to sugar) that effects the daily amount allowed in program food amount allowed. This is why I have been able to lose weight without really trying. I will continue to follow program as long as possible.

Program definitely works, only fault is promotion deals never in TN. The refer a friend would have been nice to use since I joined right after each other. Disappointed we couldn't take advantage of that. Promotions on home page, but TN is always listed as not available. Just seems unfair we can't get any deals.

The WW app is something I enjoy using every day! I tried WW 15 years ago and had success but the weight crept back up. Then it was different with charts and writing down the food. With this new app it is so easy. I love the bar code scanner, use it while food shopping and at home. Some food that I used to think were a healthy choice I realize aren't. Zero point foods have made eating healthier so easy!

I have been struggling with my weight for quite a while! I would lose a couple, gain a few, continuously. I asked a friend who I knew worked for WW about joining for few months. She invited me to start WW for the 3 months free friends/family. This was the just what I needed to get myself back to eating healthy. I love the winning points! I am a competitive person and love getting the points for eating healthy and exercise!

Fifteen years ago I started picking up weight, about 6-7 lbs a year. After about 5 years I realized my weight was a problem and I no longer could lose pounds easily. After trying many weight loss methods, including keto, even if I was successful, I would gradually gain it and more back. I had learned nothing except how to deny myself for a period of time. The WW program makes me look at food differently. The points do the trick and I have seared in my mind the foods that are good for me and bad for me. I’m a winner now.

I was working on the requirements for my employer to cover $25 a paycheck towards my insurance premium. I was to complete one of three options, two of which were easy: a physical at my doctor's office or a class on good sleeping habits. With all the medications I was on, I could have chosen the physical and called it good. The third was a 3 month trial of Weight Watchers.

Really love the chat feature... We spend a month twice a year in a cabin in the Northwoods of Wisconsin without access to meetings, etc. Online chat has been a lifesaver for me. Have lost 11.4 lbs in a month.

Weight Watchers did cancel my membership as I requested and stopped the monthly billing.

I really love the app and seeing people support each other. I struggle with meetings. 1 because there are none near my home and 2 few that work for me time wise that are near work. Yet I am “required” to go to meetings that are not fun, helpful, relevant or interesting to me and I am having to drive 40min - 60 min one way to get to one that work with my schedule. How about opening some in needy areas like South LA that have varied times and dates?

I started on the freestyle plan at the end of March, and I am really loving the program! I have lost weight with weight watchers many times before, but have never reached goal. I gained the weight back and decided it was time to rejoin-again. I was very apprehensive about the new program--mainly because I really didn't want to learn a new system. But I know that WW tries to keep their program up to date and so I dove into the freestyle program. I really like the flexibility that all the 0 point foods give me and that it really helps me to eat less processed food and sugar.

WW is an extremely easy program to follow with some solid options you can take advantage of to ensure success. The app and availability for super simple food tracking are on the top of the list. The WW community is supportive and inventive with ideas, recipes, encouragement and success stories. WW also makes sense. This can be your healthy eating regime for life, there in no NO in food choices like some of the extreme diets that keep making their way around. It’s well balanced and places you in control of your choices.

I’m new still trying to figure this out. I have only lost 2 lbs in four weeks. But I am eating better and walking three miles per day. I do feel better. I hope to lose more weight. Maybe after I get the hang of counting points it will go better.

I am 67 and would like to lose weight; since retiring and going through menopause, I have gained weight. I tried WW before and did not succeed. WW has become easier to use and it is all of to each person to succeed. My daughter invited me to join WW; I was not excited about joining. My husband has joined WW since watching me lose a little weight. We are both trying and hoping to succeed. All of the people on the WW plans are encouraging and help me focus on my plan. Thank you.

Love the new freestyle program and the mobile app and the upc scanner. Got to the class and SpartanBJ, leader, was great on answering our questions and showing us how to redo receipes and how to do other things. Very valuable! I know if I make a bad choice I can redeem with zero point foods.

I've been using WW on and off since1980. I was most successful during the program then and again in 1987. Since then I've struggled but it could be a combination of life changes and program changes. In 1980 I went with my sister and it was more like a competition. I was also in high school. In 1987 I was getting married and I was having my dress made. Since I've moved into another State - not far but far enough that I did not have my friends and family nearby, I suffer from depression - then kids came along and the pounds packed on. I liked it better when I can check off on the list what I ate than seeing points going down each day. It is good to be able to eat anything but at times it is also dangerous. I prefer online now because the meetings do not seem personal anymore. Too many people, I liked the small close knit group that met in the church basements. I keep trying and maybe I will be successful again.

The app doesn't always record what I have entered, and I end up with incorrect totals at the end of the day. And then I have to look at my records for the day to see what did not register and it wastes alot of time and energy. Sometimes I don't catch it and am very insecure about using the app.

Very pleased with the program. Lots of good choices for healthy eating. I don't feel deprived at all. I needed to develop better habits and this program makes it easy. The phone app is simple, always at hand and has an endless supply of information. Recommended to friends and family.

This is a very flexible program that could transform into a new lifestyle concerning food and its role in my life. Smart phone point counting is such a help. Feel healthier and more energetic though I just started and have SUCH a long way to go.

My experience with Weight Watchers has been very good. I find that the tracking through my phone allows me to grocery shop and put the right things in the cart to keep me from going hungry. I enjoyed going to the meetings and hearing from others what they have been successful. I also find that connect option on the app very useful to stay motivated, especially when people share their before and after pictures. The last time I followed weight watchers and was successful was about 30 years ago. I had tried several times at work with no success. This time I am five weeks in and have lost 17 pounds. I feel the secret to my success is that I have God by my side and he is my motivator. Also this is probably the first time that I have honestly tracked because the app makes it so easy.

Weight Watchers is nothing but amazing! From their products to customer service to their lifestyle of eating to their employees! I love weight watchers! I make popcorn a few times a week using the popcorn popper! It’s the best. And I don’t have to measure because there is a line there for me!!!!

I’ve been on WW for 6 weeks. It’s been a good experience in learning what the right foods to eat are. My mom, my husband and myself started together, so it’s been nice to have the support (my brother joined a few weeks later as well). I’ve lost 10 lbs so far, but I can’t believe my full body transformation, and I’m realizing just how much food, not exercise makes that difference. The food search function on the app isn’t great. Sometimes the complete wrong thing pops up, even if you type in something you know is in there! The only other small disappointment is my brother got a key ring and charm for his weight loss, but my mom, husband and I never did. I was excited to hear you send these out because I thought it’s nice to keep us motivated. I was especially hoping for my husband. Otherwise, I’m enjoying the program and have a positive outlook for the future! Thanks WW!

I enjoy tracking because it's easy to do. I like zero points fruits and veggies and eggs because they are easy, convenient foods. It seems like less points are allotted per day, and my weight loss is slower than previous plans. I'm glad I can enter my activities manually because I don't do Fitbit. I can use as much or as little of the app as I'd like.

I’m losing but slowly. I like Connect which gives me connections with other members and their experiences. I like the emails with information about foods such as zero points foods. But I don’t really understand how the WW program works. I don’t understand how I eat foods with calories & not gain weight. I don’t like finding out that some members receive charms with online membership and others do not. I have lost 5 pounds but have not received one nor have I received a request for my address. It means something to me because it has been a struggle just to lose 5 lbs in 5 weeks. It is a tangible representation of the little success I have — will I receive it? I should have been told and not hear things just by chance in Connect. Do I use the points I get for activity or not. Can’t find an answer? I’ll stick with it for 6 months at least.

Can you please try and find a way to connect Samsung watches to fitness tracking. It seems the same available devices are there as there were 2 years ago. I have a Samsung frontier and unless I track through under armour apps, I can't track my daily steps.

I see other members receiving motivational charms. Although I have met several keychain criteria, I have not received a keychain charm in the mail. The incentive to stick with the program would be enhanced by sharing these rewards with all members.

I’ve joined and quit a few time over the years - quit mostly because of the renewal process for PEBB just seemed more time consuming than I wanted to deal with. Currently this is my 5th month have lost a little over 25 lbs - weigh in tomorrow - so hopefully more. I love the scanner and the restaurant & recipe features of the app. They simplify tracking for me.

Overall a great app, but I am having issues with updating my tagline and picture on my profile in Connect. I can change it, but it does not save. Sometimes the app crashes and I have to restart, which can be annoying. Thank you!

It was a bit confusing at first. I tried to find as much information as possible. I don’t feel like the the app was very helpful. I like the plan and the app, I would have liked more information. I’m still confused about a few things.

I LOVE WEIGHT WATCHERS SO FAR! The only thing I would have to say is that I see many online only members receiving "goal keychains"? And I'm down 14 pounds and haven't received anything. I would absolutely love to have something to show off to my friends! I just wonder why I haven't gotten anything. Makes me kinda sad and a little disappointed. Thank you.

If you follow the app and track you will lose weight. However the support from the workshops is incredibly lacking. The leader of the workshop I attended was not kind or welcoming. She encouraged a clique mentality of people who’d been attending for years and left no room for new people. I plan to cancel once my agreement is done because of the experience in meetings.

I love WW! I’m seeing results that I haven’t seen in years. But I wish you offered a student discount! Especially for the meetings. I would love to go but I don't have very much money. Offering a discount for college students would encourage more students to join and make it easier financially.

I am loving the WW online/app much better than going to meetings. I like the revamped plan with more zero points items and feel I am going to be way more successful than my try 8 years ago. I am not hungry and succeeding!

I love WW! The only thing is a friend started the same time and she got an awesome welcome pack and I didn’t. Otherwise everything is going great! I may try the in person meetings in a few months! Definitely spreading the word to people I know about the program.

My membership expired May 15th. However, I noticed on my bank statement that I was charged nearly $50 by Oprah Winfrey's Weight Watchers on that day! I called to find out why and they said it was in the terms of agreement on the app! I said, 'you mean the fine print' and the lady said, "it's not really fine"! Are you kidding me??? I was going to re-join later. Now, I will never re-join.

I signed up for a 6 month trial on January 2nd. By early February I decided that the program was not for me as I was only able to attend 2 meetings in January. I cancelled my membership on February 11th. I recently noticed that my credit card was still being charged $33/month. I called WW to request my money back and I was told that the chance to cancel and get my money back was within the 10 days after signing up. I think it's ridiculous that a program intended to be a "lifestyle change" only provides a 10 day window to determine if the program is right for you. How can anyone give the program an honest effort and decide within 10 days?! I think it's reprehensible that a large corporation continues to charge for products and services not being used and a 10 day "trial" period is despicable.

I tired this program for a few months. I was hopeful, but I was struggling as a vegetarian with dairy intolerances to eat healthy. My doctor said I was not eating enough to sustain myself and I needed to stop. When I called hoping for help they just kept rereading me the terms and conditions page that said there was a large cancellation fee. I’m aware, but how can a program with their motto and intentions have no respect for those it does not work with?

The program introduction promised an inexpensive and easy way to start. Once you are in the system you are not able to cancel right away even if you say that you don't like the program. It should be easy to cancel and just charge for a month trial or so. I am not sure why they are making it difficult to "try" the program and get out if you are not satisfied. They would have a lot more members otherwise.

NOTE: Do not, I repeat, DO NOT cancel your subscription through the website. WW will continue to charge you up until you physically call them. Extremely disappointed in their consumer practices and customer service.

Signed up from a free trial link. Realized after 4 days it wasn’t for me. I cancelled only to find each month $19.99 being taken out of my checking. Called and was told “it’s in the terms and conditions”. Never mind the link stating FREE TRIAL. Called around to a few friends who I had mistakenly referred when I started.. They did the same to them. Do yourself a favor and avoid WW all together! It’s a total scam! And please don’t refer anyone to this company! They only rob your friends.

I tried to cancel my account in November yet they have of course upscale and said that, "How about we just suspend your account for 6 months, we will not charge you and we will notify you when the charge is up." Well, none of this ever happened. Just one day a charge appeared on my card statement. When I called to dispute it, they said I am not eligible for refund. UNBELIEVABLE. Not only they did not give me heads up, they went ahead and just go ahead and charged card on file. I am beyond upset. Never will I go back and work with this company again.

After completing my trial, I received an email that my card had been declined. At that time I went online and canceled my subscription. Then I was charged on my card that was NEVER given any information for the card to them. I then call customer service TWICE!!! Kathy, one of the supervisors and she blatantly stated that she would not give me a refund because they are too desperate for the $20. I WILL NEVER RECOMMEND THIS COMPANY TO ANYONE!!!!

I joined WW on 4/12/2019 3 mo pass. I have been dealing with the death of my mom and her estate. As of today, 5/3/2019 I decided I was not mentally ready for WW as I was only able to attend 2 meeting in April. I am also dealing with personal illness. So I canceled tonight online only to see there was no refund for the remaining 2 months. My program ends 7/12/2019. It is very frustrating for me as I feel I'm being taken advantage of. Please reconsider. Thank you.

After a 3 month free trial, Weight Watchers kept charging our visa card for six months. The company refused to refund our money. They said that "too bad" there was no proof of a cancellation. Is there any recourse we can take to recover our money?

I have been a member off and on since 2008. WW always saved me when I "fell off the wagon". When the freestyle program came out a few years ago I ate as many 0 point foods as possible and I gained! Apparently too much Greek Yogurt, beans, fish and fruit will cause a weight gain! My issue was always portion control and the new WW program was no longer a good fit for me. I feel your "eat all you want" commercials are deceptive! If your membership is dropping, maybe this is why. Please get rid of Freestyle and bring back Momentum which was the best one!

Although they provide a great product, I had to cancel for financial reasons. I could hardly understand a representative. I was 1 to 2 days past the new mug because I did not think they would bill on a weekend. I could understand it if I was trying to cancel at the end of the month and asked for a credit, but I was not. Very disappointed and would not recommend due to the situation.

I had downloaded the app after receiving a link from a friend for one free month. In order to use this product for the free month I needed to enter my credit card information. After three days I stopped using the product. After 13 days I called to cancel and was told I would be charged $39.95 for cancel. When I explained that I did not like the product and was cancelling long before my free month had expired, I was told they are unable to not charge me. The representative actually told me it is "impossible" to not charge me, which I find hard to believe.

I was given a voucher number for my free temporary monthly pass. The activation site wouldn't let me set up an account at first. When it finally did it asked for a charge card number. I did everything to that point and had to step away. When I came back it had timed out. Now it won't recognize the activation code or my username or password. I called customer service 5 times. The 1st two times I was on hold per the recording and after waiting 20 minutes transferred to a weather cancellation line. This has now happened 3 times over the course of 4 days.

I joined WW March 2018. I was at my heaviest, feeling burnt out as a teacher. The week before I joined, my best friend got her wedding pictures back. I saw how I looked, and I knew something needed to change. I walked into a workshop that week, signed up and I am now down 35 pounds. More than the weight-loss, I am happy! I am active again— daily. I eat mindfully and I use food as fuel. WW really has given me tools to create lifelong choices. I still have a way to go to reach my goal, but I’m thankful for WW and love sharing with others about the success I’ve found!

I called Customer Service and when the person answered, I did not catch their name and they sounded like they were drunk. I asked to speak to someone else but she didn’t understand what I was saying. I asked her where they were located and she told me the Philippines. Please if we are English speaking people then we need to speak to someone that understands us and we understand them. Very frustrating....

So far I am loving the app! It really makes me feel accountable in taking charge of my health even on my bad days! Very user friendly! What I like most is being able to scan the foods while I’m grocery shopping.... It makes the difference between a good and bad food choice!

I went to a different meeting today and the person at the Ballard community center, Emily, was so judgemental and rude. I would like to share what happened as I hope she doesn’t make anyone else feel so horrible. I have been so upset by her and feel extremely discouraged. She told me that because I usually weigh in the afternoon, next time I’m going to have a big set back, especially because I’m going on vacation, and the tone she uses is extremely judgemental and condescending.

Today I attempted to cancel my WW subscription by phone as the website recommended. The WW employee who answered the phone (I will not list the name here, but have her name), was difficult to understand. After I gave her all of my information, I told her I wanted to cancel my subscription. She told me I would be charged a $39.00 fee. I am already a Life Member and have been for over 20 years. Your program is not set up for Life Members to use the website and program. I asked to speak to the supervisor there and she told me they were too busy with a high call volume. I asked to wait until she would be finished. I was put on hold. The attendant came back on line and told me the same thing, the supervisor was too busy with a high call volume. I will go ahead and cancel my credit card. I am very disappointed in the level of customer service and cannot speak positively about this experience to others.

I am very happy with the WW program. I lost 17 lbs so far. I am so aware now of everything I am eating and I have done a whole 360 degree turn in what I choose. I am more active now also. I'm looking forward to being healthier. WW is helping me every step of the way along with my friends who are doing it with me.

Since you asked for my opinion, privately, I've joined many times and lost interest after about 6 weeks. I think the program works and I appreciate the science behind the program. There are a few areas that I wish you would consider. I value my privacy and do not want to share my 'successes or failures' with the larger group. I’d appreciate respect for those of us who consider our weight and health to be personal matters. I share selectively with family and close friends but this is not an area I wish to be pushed into doing. Any and everything online can be hacked one way or another, and I've no confidence that personal information would not be taken by someone in the community and shared or published without my consent.

I've been a member of WW for a little over a month now and I love it! I do not have a lot of weight to lose overall, however I always try and maintain a healthy weight and lifestyle. I've found that social settings involving food and adult beverages on a regular basis makes it near impossible to do so! However WW gives enough structure to still remain social yet keep on track. Over the years, I've done Whole30, Keto, Paleo, Vegan, Intermittent Fasting, Adkins, Slim Fast... and all of them will give results of some sort, however it comes at the cost of restricting and cutting out whole food groups or even meals.

When you sign up, you are automatically billed every month even after your service is completed. When you call to cancel, they continue to bill you and will not refund anything. When you call customer service, they tell you that you signed a contract and will not refund any unused services. HORRIBLE customer service... "You've signed a contract," they say. Will never go back to WW!!!

I joined Weight Watchers six weeks ago at the advice of my doctor. After logging my food intake for one month, my doctor determined I was eating between 801,000 cal per day. I thought I was fine, because I never felt hungry. When I joined weight watchers, I felt that I was going to gain weight because I had never eaten that much food in one day. Lo and behold six weeks later I have lost a total of 15 pounds! I feel great! Although I do not notice my progress, other people have.

I love the community on WW. Connect has been a bit weird lately. Not allowing me to comment, however I enjoy talking with people about their journey. It is helpful and inspiring. I would love to receive charms despite being an online only user. I also live the recipes/restaurant section. It needs to be updated a bit more though. I find things no longer available on there. I often can't find newer foods though.

I love this new plan. Been on WW many years ago. Did well. This is so much better. Lost 18 lbs since March. Use zero points during the day. Breakfast has point but after that mostly zero points til night time. TV time I use some of them. Yesterday was Easter so I used my extra points. Don't do too well when I use extra points.

I had utilized WW about 15 years ago, just when the point system had started. Recently, I found myself at the highest body weight ever and decided it was time to take action. A friend recommended WW and so I joined. This new program is MUCH easier. And the online application is powerful. The ability to scan items assists me in purchasing items. This is my second week and I lost 3 pounds the first week! I feel good, never hungry, never feel like "I can't" eat something. The weight-in was fast and friendly. I did not stay for the meeting as meetings were not helpful to me last time.

WW has been amazing. The app is super easy to use and love all recipes and database of foods. It makes it very easy to track my food and points. My favorite thing is WW makes me accountable for what I am eating. I am responsible for my success - WW gives me to tools to reach my goal!

This is the easiest and most user friendly program that I have ever tried. It's also the first program that I have been able to be successful doing. I love the fact that you can basically eat anything but you have to budget and plan. Tracking makes the process doable and easy. I love all the recipes that are available and it makes tracking a breeze. All of the pre-figured points for so many items, including things at most restaurants. I am successful because the program is well thought out and so much support!!

I am not having much success with the freestyle program. While I understand that it is very successful for those already conditioned to control portion sizes, it is not geared for those of us who are new to the program. Please bring back the older program and give us a choice.

Fast shipping and packaged well. I appreciate the ability to shop online for WW tools and snacks. I live in a small city and we don’t always have the snacks I like available at our meetings. Thank you, WW, for keeping things simple.

I think they have a great product. My financial situation changed and I wanted to cancel. They auto-billed me on a Sunday. I called on Monday and they refused to credit account. I am now charged $44.95 and my membership is good thru 5/21/19. I will not be going and now I really have nothing good to say, as the last interaction has left such a bad taste in my mouth. What a waste of my money. I could see if I wanted to cancel in the middle of the month, or even a week in. I cannot stand companies that do business this way. So disappointed!!

Learning later in life to be more thoughtful about when, when and how much to eat. To chart food choices it has been a bit of a struggle as so many food choices are not easily available for tracking unless a user has created the choice.

I love this program. It has helped me realize that food doesn’t control me. I control food. I started my journey on November 2018 and have lost a total of 32 pounds. I have to say that it hasn’t been difficult at all. There are moments where I may feel despaired but going to meetings has helped me with my struggle. I totally recommend WW!

I have really enjoyed my on line experience with the new WW program. The app makes it easy to track my smart points... And the program is excellent. I am very satisfied. I receive weekly helpful hints, and encouragement from connecting with other members.

I enjoy the workshops. Our coach Dorothy always keeps them going and you leave feeling ready to face another week. We have a great core group who encourage each other. Weigh ins are quick and the ladies always smile and keep you up no matter what the scale says.

I consistently have problems logging into the app. Because of this, I did withdraw from WW for a few weeks. It is now occurring again. The app will periodically require me to log in to the app; it doesn't remember my password. Then it requires me to create a new password. That is where I am again. I've tried about 3 times with multiple requests for a reset. Very frustrating and I may just withdraw again.

I have had numerous chats with customer service regarding the inability to get my phone app to work. If you look at my acct you should see the endeavors that were made to get me hooked up. There seems to be confusion with my user name and password. After numerous tries to open up my phone app, the message said my membership had expired or needed to be activated. Because I could no longer get into my tracker screen to chat again, I went to the WW.com website to leave a message with anyone who could get me support to correct this mess. I'm very frustrated and need someone to help me get this corrected so I can track again and use my phone app. Please help!

My husband and I are doing WW Freestyle again. We learned a lot from our last attempt. One of the biggest things we learned is that we cannot use all of the points that are given to us and lose weight. I think it’s just way too much. Also, The hard thing about all the “0” point foods is that human nature wants to go overboard. We are going to the meetings this time which is great. The support is so helpful for us and we are both doing really well and losing. But we can’t follow the plan exactly as it is now or we would never lose.

This is my fourth time to do WeightWatchers and this new Zero Point Foods is the absolute best program they have ever had!! I am full and my desire for sweets or chips has gone away - best of all - I don't miss them.

I think the plan for WW is great, and I am steadily losing weight and inches with the plan. But the biggest thing that sets WW apart from other weight loss plans, is the opportunity to go to workshops with other amazing people going through the program right along with you. The exchange of tips, tricks, experiences, encouragement, support, and accountability is priceless. The people I've met in my workshop have truly become a second family to me. Which brings me to the one negative experience I'm having; The time of my workshop keeps changing. When I started, we met at 6:00 PM on Tuesdays. Shortly after I started, they added a second workshop at 4PM.

So far the program has help me stay focus while working on my goal to stay fit and lose weight. The weekly meeting are a plus, because it helps me stay connected with the other members in which we share ideas and encouragement. It's sad that the price of the program has gone up so much which is very difficult to afford when you are on a fix income. It will be ideally if there's a special for members to continue with the program at a lower price.

Absolutely love the app! Just wish there were more recipes on the app! More of a variety would be nice. But besides that, I am beyond happy with it! I love the feature of scanning items at the store. Makes it really easy to stay within my allotted points for the day.

WW has helped me to lose 7.7lbs in just 3 weeks. I have learned how to meal plan to better help me meet my goals. This is the first program I have been able to stick to. The Connect part of the app is my favorite part of it and helps me to stay motivated. I only wish Weight Watchers gave online members the recognition they give in-person members with the keychains.

I think the app is genius! I have been to WW over the years.. This freestyle has taught me of earing from the free menu and adding points on smaller yet satisfying quantities.... It has also helped me understand as how much I was consuming in the past... food I did not really need!... Seems like a small thing but for me just incredible to understand it as well as realizing it is up me if I want to be healthy the rest of my life.... It is not a diet!

WW has been a great experience so far. The meetings are fun and friendly. The WW App is FANTASTIC! I feel like I have been completely in control of my eating for the past month, and I am choosing to add more movements to my days. Credit needs to go to the Solera group as well for partnering with WW to assist diabetics and those of us who have been diagnosed as pre-diabetic. Both organizations rock!

I gained weight as I grew older due to inactivity and eating the wrong things, including drinking wine. Can't really increase my activity for health reasons but I strictly track everything I eat. Lost 11 pounds since I started WW. My doctor congratulated me! Never liked the meetings, although I know others really do. So I am working strictly through the Internet. I even am able to schedule wine into my points so I am not feeling deprived. Overall, I am happy with my progress and WW. It will be three weeks tomorrow and I'm looking forward to more weight loss.

I joined WW in early March and now almost 3 months I probably have lost 5lbs. I am in menopause therefore I keep gaining weight and having a hard time losing it. Kudos to all the women and men that have succeeded with losing weight. I will be cancelling my membership as I feel this isn't working out for me. Thank you.

Hello! I needed some help calculating activity points accurately, so tried the chat function on my app. Lynn responded quickly, gave me all of the information I needed, and was wonderful! Thank you for such a great experience! I have been using the online program for about three weeks so far and really love it!

The program is Super easy to follow. Well organized. Supportive online community. I’m Learning new habits to eat healthy. Lost 11 lbs in my first 2 weeks and never once felt hungry. The zero point foods are amazing. This couldn’t be any easier.

I would like to be able to alter pre-existing foods. For example, I don't get cheese on anything. When I got Goodcents the other night no cheese or condiments therefore saving calories. I would like to be able to choose my ingredients when eating out.

Went from digital to digital+workshops. Lost 10 lbs, working on next 7 to 10 lbs to reach goal. Whether you are very overweight or trying to lose only 20 lbs. and old or young this is a great program. It teaches you what to eat and how much you actually consume when you don’t track. One would not overfeed a baby or a child, why would we overeat ourselves?! Because we are not conscious of the food we ingest into the only body we are given. This is not a diet, it is the way we should treat our bodies.

I always have heard of WW and I have in my mind that was another diet regimen. However, I subscribed one month ago and it is a lifestyle change. I am really happy with the online app, the customer service and the easy that it is to cancel in the case I need it. Also the community chat really help to get positive and motivate you.

I have found Freestyle to be ineffective in weight loss. I lost all my weight on SmartPoints. Once Freestyle started I have stalled and have not lost any more weight. I am hoping 2020 brings changes that will more closely resemble SmartPoints again. Otherwise I will have to quit and find another way to lose the remainder of my weight.

I am no weight bearing due to a car accident. I tried to cancel my membership last month only to be told I would be charged an early termination fee. I have been a WE member for over two years and numerous times before this. I am truly disappointed in your termination policy. How dare you tell me I have to pay an early termination fee for something that is beyond my control! It’s bad enough that I cannot walk and then to be told that I have to continue to pay for a membership or pay to have it terminated. Shame on you WW! I will definitely not return! You should treat your customers better!

I am loving my journey for more than just weightloss results. I have lost 18 lbs since 1/28/19 which is amazing, but more importantly, I have gained a new outlook on health and life. This is to simply embrace and enjoy my journey. I am looking at how I feel instead of the scale. And I feel better every single day! Thank you WW for teaching me, inspiring me, and for possibilities. For with possibilities, anything can happen. Forever grateful, Denise

Don't bother using WW, they are not consumer friendly at all. I tried to cancel my membership in Dec after I got charged after having a 3 month promotion end. I had not used it for a while. I was offered 2 more free months and all I wanted to do was cancel. I did not use it and definitely did not need 2 more months. I declined but they said I took their offer then charged me 19.95 after the 2 month offer was up. I did not want their services anymore when I cancelled in Dec. They will NOT work with you. I asked for a supervisor, was told there was none available and to get me off the phone they told me one would call back. They never did. and PayPal sided with them, so be warned if you use PayPal - they will NOT have your back. I do not need a WW response as I am over fighting. Just want to warn any other consumer. I will never use WW or PayPal again.

The app is great. Needs fine tuning. You don’t explain what happens with fit points. I didn’t know what happens to banked points. Great tool. I lost 11 pounds. The app makes it easy to track food intake and points.

I am a long time WW member who selected online for a multitude of reasons. The set up was easy enough, and since I've done WW before, I was able to figure out the plan easily enough. There wasn't a lot of information to get started with, so it might have been tough if I was brand new. I gained weight my first week and was starving. Again, if I was a new member I would have quit. As a long-timer I knew that the process would work eventually. I don't fully understand why some foods are as high as they are, but I figure this will work eventually.

I have been following WW for the past 3 weeks and it is working, I've lost 9 pounds. The best parts of the new program and what makes it work for me are all the options of "free food". I do wish there were a few more foods added to list that are good for you such as avocados and nuts. I limit my intake of these good for you foods due to the high number count. Other than that, I really like the plan. I would have given it 5 stars, but I have a couple of issues with the app.

I love how the greeters are so cheerful and friendly with no judgments. They are willing to discuss questions and always encourage me. Our leader Julie is not only professional, but she is also fun and positive and knows how to acknowledge everyone who wants to speak. She recovers nicely from any errors and is always poised. She discusses the topic of the week and makes it relevant to us, challenging us to just try it this week.

I have been struggling with my weight forever and had finally reached my highest weight ever. I had tried the old Weight Watchers program a couple of times years ago and had some success, but just didn’t stick with it. After more failed attempts on my own, I finally decided to try the new WW. I have been using WW for just over 4 weeks now and I have already lost 24.8 lbs! I love the new app to track my food and it’s awesome being able to connect with other members any time. It’s like having encouragement and motivation 24/7! I couldn’t be any happier with my progress so far! The WW app and workshops are so helpful in keeping me motivated and on track. I already feel so much better mentally and physically!!

When I signed up for WW online I was so excited I could not wait for Tuesday for my first weigh in. When I got to the weigh in their computers were down and I was told it would be better if I came back another day. I was so upset, embarrassed, humiliated felt like everyone in the room was staring at me. I raced to my car and went back on my WW page and spoke to a coach and explained to her what had just happened and I wanted to cancel my subscription. I was asked did they asked me to stay for the meeting. No they didn't. We talked for awhile and I just want to say thank you to her, because I went back on Thursday morning and the trainer Cathy ** I think is her name. She is the best. She kept apologizing to me. Made me feel like I have been in her group forever.

The members and WW agents are very encouraging and helpful. And am very happy with the program. If there was one thing I don't like is there needs to be more consideration for those who have health issues that can not do the typical exercises.

I love this program. It’s about managing your food intake. All kinds of food, not just “diet” stuff. There is so much freedom to eat and enjoy what you want. Because you learn to moderate choices. The workshops are fantastic. I have learned so much about making healthier choices. Hats off to Christa!!! She is fantastic.

WW has many resources built into their program to get you past the point of diet “burn out” and settled into new habits. Longevity is the key to sustainable weight loss for most people. With their zero point foods, blue dots, fit points, smart point recipes, fast food remakes, restaurant guide, tips from the coaches, and connecting with other members, there is always some new strategy to focus on and stay engaged.

I was caught up in a rut. Feeling sorry for myself. Then one day I decided to change! I join Weight Watchers. Boy I’m glad I did! I’ve loss 65 lbs so far!! I beat diabetes!!! I feel and I look great!

I joined WW without a huge expectation of much because I've done different meal prepping and other crash diets, but this has seriously changed the game on a new healthy lifestyle. I can eat all the things I enjoy (healthier versions but all the same). I've been logging for 2 weeks straight, and am already almost 10 pounds down. It hasn't been hard to stick with at all, and having such a huge network like Connect helps me stay motivated and keep my eyes on the prize. The only thing I wish I got was the cute little charms (I'm online only so we get little "badges" in the app) because I love little things like that, and that visual would be even more motivating. I'm excited to see where this journey takes me! I have about 50 pounds to go to meet my "goal" but we'll see what happens when I get there!! Anything is possible!

I used to weigh 397.6 pounds, I had gastric bypass April 11, 2000. I now weigh 203.8 pounds, I have had a stroke within the last week. Only mild, but, the doctor said I have to lose weight and change my eating habits or I am going to have a bigger stroke. Weight watchers has worked for me before and I know it is going to work again.

I love the new WW Freestyle program. It is super easy to follow and the app is a great tool to keep me on track. I attend meetings every week and the leaders and helpers are very supportive whether I had a loss that week or not. Just an all around great team and great program.

Everyone is really nice and helpful. I really enjoy the meetings because it keeps me focus and the feedback from the other members are both encouraging and funny. The big bonus is that I am losing weight and enjoying it! This is the best thing that I have done for myself in a very long time.

It was easy enough to order the cookbook, and I was happy to see a mini version of the one I wanted. However, the shipping costs were too high. I love this new WW Reimagined Program. I've been lifetime since 1989 and this is the best program yet!

Love this Journal. I really like the fact that it is spiral bound. It stay together and is easy to open it also lays flat. It is just what I need to keep track of my eating habits and keep me accountable.

My only comment would be that the company incorporate into its application a meal planning program. I would like to see an electronic form that can be filled out on line vs. printing a form out and filling it out manually.

WW is the ONLY program that has ever worked for me to control my weight and NOT starve or feel deprived of food I like and enjoy. I am doing the program with the WW app and I am able to control my points very easily. Started weighing 229 and I am down 11 lbs in 3.5 weeks. I am Cuban and I LOVE to eat bread, tostones, rice, cafe con leche, croquetas and pastelitos and I have been able to control my cravings and also REWARD myself with a cafe con leche and cuban toast and some mariquitas and even croquetas. At 61 years young I am starting to eat SMART and healthy. Never too late to start. My husband also decided to join my journey so we are both watching our points and WALKING almost every day. Life is Good!!!

I have been struggling to maintain my weight at the range I prefer. I reached 15 pounds overweight when we returned from our cruise vacation in February. I started WW soon after the vacation. I was hesitant as I tried the phone app a few years ago and found it so cumbersome I quickly gave up. (Which is unlike me). This time I was so pleased to find the app easy to use and when I discovered the scanner was thrilled! I decided to not do the meetings, etc. but I did enjoy looking at the posts from other WW'ers and encouraging them and letting them encourage me. I am 2 pounds from my goal weight!!! I have definite plans on how to maintain once I officially end my subscription April 19 and will most definitely and have recommended to others. I do not have pictures but I feel better in my clothes and have more energy.

I have on so many occassions reported on the posts in connect. Why should I have to see pictures or people stand on their scales with their DISGUSTING, DIRTY TOENAILS AND FEET. And why the hell do I need to see pics people pretty much half naked to show their progress. I'm a fattie too so I'm not fat shaming or body shaming but for the love of god, please no posts of half naked people or feet!

I’ve enjoyed the app immensely. Really helps in making better choices. I try to pretrack before I eat something. The meetings have definitely helped keep me accountable. The one week I didn’t lose weight was on vacation, but I only gained a pound. Lost that and then some the next week!

I don’t know that I will renew. The app is fine to work with and tell you your point values. Rather easy to use. The customer support wasn’t good. They referred me to links I had already read and a community I already belonged to. Not helpful. I have not seen any results from the programs and this is month 3. Disappointing.

I started Weight Watchers Freestyle about a month ago and so far lost 24lbs so I'm very happy with that. I am very honest with everything I eat and so far it works. This is my first diet I've done and I choose Weight Watchers because I didn't want to try some gimmick diet and fail. So far so good.

You advertise all these "free" point foods. You should just say that they are mostly fruits and vegetables. If I had realized that I would never have joined. Your descriptions are confusing such as "a serving". What constitutes a serving? Some pizza slices are more points than others. Why not chose the one with the lowest number of points. A waste of my money.

Wonderful program which has helped me lose weight as long as you follow it. l have 15 lbs so far hopefully more as each week goes by. The point freestyle is very good. I love the meeting each week. That keeps me going.

Fantastic!!! Love Freestyle... gives me freedom! I needed to focus on nutrition and the program has provided me with realistic way of doing so. Really appreciate the mind body connection and attention to mindfulness. It's not about the scale. It's about incorporating lifestyle changes. Just wish I got the milestones with just online program.

I use WW app everyday and track fit points. It has been easy to use. I have referred a friend and that’s how I started to try it by a friend sending me a free month. In 6 weeks I’ve lost 18 lbs. I like that I can ask ques and chat with someone if needed. I have a busy life and this is only thing that’s worked for me. My lifestyle eating choices have become better but I feel I can still eat what I want with smaller portions.

I like using the point app, help me keep myself accountable. I have lost at least 2 lbs each week, except one and that was when me and hubby went away for the weekend... Too many temptations??? But I didn’t gain any??? All in all I find it easy to stay within my points even though I love to cook those good old fashion Southern comfort foods for the family. I really think by sticking to this I will achieve my goal.

You have certainly made this user friendly. The app is exactly what I needed to get going and holds me accountable each day. I love the "credit" earned for exercise. I also typically eat the same meal day over day so having the opportunity to save a meal, has been very helpful and efficient.

Very happy. I do the digital program and am very pleased. Other than a few bad apples on Connect it has been a wonderful and successful experience thus far. Although, I would recommend not letting pregnant woman post on Connect. I’ve seen at least three woman following the program while pregnant and posting stories about how they have measured all their food. It’s nuts and sends the wrong message to pregnant women.

I started the program approximately two months ago this week. At this point, I have lost 20 lbs following the plan and have used the WW apps on my phone and computer to stick to it. Having a few weekly extra points helps when I have special occasions or just go out with my wife to not feel restricted or guilty about having that Veal Parmesan. I do the cooking in our home and have used the receipt builder extensively to make our favorite meals and know where I need to change ingrediants to reduce the points.

I have tried WW in the past, several times. This time I bypassed the meetings because of arthritis on line. I absolutely love the new program. The 200 free foods makes you relax and you don't feel deprived. I've lost almost 12 pounds in a little over a month. I would recommend it to anyone.

I started on my Owen and lost 20 pounds but after that I just could not lose any more no matter what I did. I need help so I joined Weight Watchers and before I knew It I was losing again. Found out It Is what you eat, how much you eat and when you eat It. And be I don’t know Dave you got it in your pocket why didn’t let you come in here with it. Active at least 3 days a week.

The app allows me to plan my days so I know what I can have an try to avoid. So far I'm liking everything about Weight Watchers. Knowing the 200 free food items is a great help with planning meals. Being able to get points to exercise and things are awesome.

The recipes are very helpful. I have always cooked southern style. Also the aids to help keep my calories and activities are something I need. When I chatted with the coach she answered my question so I could understand. I would like if there was a section to chat with a dietitian as I have just been told I have diabetes 2.