Weight Watchers Reviews

The program is extremely easy to follow. This program is healthy and and works for all age. It is good for a lifetime. It is nutritionally balanced and works for everyone. It is a great lifestyle change.

I love the ease and flexibility of the WW plans! Each designed to fit different needs of individuals. I chose Purple plan that includes a great variety of different kinds of foods that are free. Have a craving? Purple let’s you have it in moderation with no guilt afterwards!! Fruit, potatoes, meats, you have a plethora of choices! Online WW is fun and easy to maneuver through with online support and several fun communities to join and share recipes. All I say is join and enjoy????

WW's new program is very easy to follow. I lost 20 pounds during the pandemic (when most people gained weight) and never felt hungry or deprived. I still enjoy things like ice cream, cake and wine. I just adjust the rest of my eating to accommodate those foods. I have been maintaining this weight for quite a while now. I recommend this diet very highly, mainly because you can eat regular food and do not have to buy products from them. The meetings are very worthwhile and so is the required monthly weigh ins.

This program allows you to eat whatever you want. Fish, poultry and eggs counts as zero points in the Blue plan, so you can load up on proteins and eat less carbs. Vegetable and fruit are also zero points.

WW let you eat regular food that you are making for the family, allows for eating out just to stay in Boundaries. Let’s you exercise how you like when you like. I feel it works good for a whole family including children.

Great program, I would like to be able to enter my own recipes and have something to modify it to make them healthier. I do like the recipes they have, it's nice to try new things. It also has great workout options.

This diet makes the most sense nutritionally. I am a Registered Nurse and with this diet plus 30 minutes of walking 3x a week, I was able to lose weight and keep it off...until I started eating sweets again.

I've used WW in the past and successfully lost the weight that I wanted to. It's an easy program to use and you can personalize it to meet your needs. I've put on a lot of weight and I'm going back to WW because I know it's going to work.

This is the most sensible program with reliable results. My only problem is that programs change too often — yearly or oftener, for the ostensible purpose of selling more calculators, guides, books and classes. I am one of the earliest members (1970) and have seen plans change so often that one wonders which is truly best. The weight invariably returns when you go back to normal living, but they will always welcome you back. Lifetime Member.

Over the years I have enrolled in Weight Watchers and have always had favorable results when I follow the program. The program has changed a lot since the early days and I really like the ease of using the WW app on my phone making tracking food super easy. It's always been a great program but now it's easier than ever to stay on track and get results while still indulging in some of your favorite foods. You just need to hold yourself accountable and the program does work!

Our Weight Watchers chocolate bars were delivered today by the post office, on Sunday at 11 am, they were left on the trash container on the other side of the garage. No one knocked or notified us that they were left there. My husband found them at 3 pm. ALL MELTED. RIDICULOUS. Nothing on the package indicated they shouldn't be left in the sun. I think you and post office are at fault. I want refunded or new ones sent properly. Thank you. Brenda **

I was able to lose 20 pounds or so twice by counting calories with the LoseIt! app, but then the third time around, it didn't work. I recently started the Weight Watchers (WW) program around 3 weeks ago to try a different approach. I didn't think it would work as I've been struggling with this on and off for a while. I expected that I was going to be hungry and only allowed to eat salads, since this was a diet. But to my surprise, I was already seeing results by the first week! I've been losing a pound/week pretty steadily and I'm still going to keep working towards my goal.

I have only been on WW for a little over a week and lost 10 lbs. The program itself works if you are committed to it. However, I am not computer savvy and was not able to participate in tracking and other online activities that young people today are second nature to. I joined a program for $3.34/wk and while it isn’t much, I really wasn’t using it. So today, I thought I’d cancel and after I receive my second COVID shot, attend in person weekly meetings in my town. Little did I realize that to cancel the online membership cost me $41. and change! That was only made known to me after I pressed the cancel option online. A call to the rep only got me an apology. So make sure you understand exactly if it will cost you anything if/when you want to cancel your membership.

In September of 2020 I cancelled my subscription online with Weight Watchers because I couldn't afford the luxury of this program. I was offered an additional 30 days for free before the subscriptions ends and took it. That offer is not to get an additional 30 days, it is only a credit for one month then they start charging again. Having time restraints I haven't been able to review all my charges every month. Here it is March of 2021 and find out they started charging again in October of 2020. I called them and the best they could do was offer me deals and two months of refunds. Not good! I should have gotten the entire six months. Not happy!

I joined WW on a buy 6 months get 3 months free promo. I only signed up for the app. It was $7 a month. After the 3 months they started billing my account nearly $25 a month just for using the app. When I contacted customer service they told me it was in the Terms of Agreement. On top of that they there was an undisclosed $40 early termination fee and the 6 month promo was considered a 9 month contract! Nowhere in their advert did they mention a contract. Seems ridiculous that WW would violating the public’s trust for a $100 profit. Of course the greater tragedy is betrayal of the public’s trust.

Thankfully I did not fall for any discount hooks – I just got stuck for 3 months. Too regimented and time consuming. There are other apps that require less time to record what you eat and not make you feel like a data entry clerk. Did I mention there was absolutely no results or benefit. Perhaps the recent name change is intended to distance from lousy performance and create a perception of a refresh. I would definitely want this experience again – it just did not work as I had hoped or thought it might. Mealtime should be pleasurable and relaxing – not another job.

I signed up for what I thought was 3 months, but forgot to check and box and now over 6 months and they will not allow me to cancel early or put on hold. So this has upset me and I refuse to ever use them again.

I wish that there was more options in my small community. Also need more options on foods at the store that are already marked because I don't like the counting points and most of the time I forget to put my points in also more restaurants need to have the points set up an their menus that would really be amazing.

I have been a lifetime member of WW for over 12 years. I faithfully have gone in every month for weigh ins. I have only missed 3 weigh ins in 12 years. I have maintained my goal weight as well. I now must purchase the APP and place my CC on file with a registration fee that will be "refunded". I am on digital overload. I just want to go and weigh in. I called customer service and there was no alternative. I am FORCED to set up an ACCOUNT. I am disappointed in the customer service for Lifetime members. The representative on the phone even checked with her manager “this is the policy”. She wished me luck in my health journey. Wow.. Just WOW.

I've tried a few weight loss programs but got really bored of them, very limited in what you can eat. I always go back to Weight Watchers because the program really does work. There isn't anything that you cannot eat, just in moderation and that's the key. In that way you'll never deprive yourself. I am a lifetime member of WW and at one time worked in one of their stores.

WW is the best Diet ever. It is not a diet, it is a new way of eating. You can eat any foods you want, you just have to count your points. Nothing is off limits, just have to be honest with yourself and count them in your daily points. WW will give you the tools to exceed. Not a diet per say, just a new lease on life and food!

The program is very easy to follow. Most importantly you eat the foods you love and you learn which ones need to be eaten in moderation and when you do eat them you know how to make cuts in other places. I tried Nutrisystem and it worked well when I ate their foods but it didn't teach me anything about the foods I would enjoy at a restaurant.

I learned about this place in my neighborhood but the food was pretty good for me too. Also if I need support for me and my family had diabetes’s to me know if I need support for me too.

This is a program for life not short term weight loss. It works and gives you a lot of resources to succeed including an online app, in person coaching sessions and plenty of menus. You eat real food and never need to eliminate foods completely.

The updated program is easy to follow with 3 choices on how you want to track your foods. There are virtual meetings that really support you. I dropped over 15 lbs easily. It is healthy and rewarding, with support from the coaches and people in the meetings. It's a real 'human' touch.

Weight watchers to me didn't work because I needed more hands on or help with my journey. I am disabled and depressed and if you can't stick with their plan it doesn't help much. Also it cost extra for the food and I couldn't affords that part of the plan so maybe that would also help someone who could buy the total package. It is not the worst but it is not the best either. Hope they continue with improving their program.

There is so much advertising, but not many real results from participants. They have commercials on television, numerous radio commercials, Oprah is a supporter and believer, other celebrities, including myself, have had ZERO results when complying with the program.

Weight Watchers provides team support and makes a variety of nutritional foods to choose from to effectively help in your weight loss goals. The choices are widely available with regard to food selection, without making you feel deprived of your favorite foods.

Weight Watchers is a diet that you can eat everything. You just have to learn to cut back on the "not so healthy" food items. You can have whatever you want. You just have to know the difference. Other programs you have to eat the food they supply. Not with WW. They have a point system you follow. You get a daily point allowance and many foods are zero points.

Easy to follow for good results. You can still have the things you love, just in smaller quantities. Exercise is a plus since it not only helps with loss, but can add daily points. With the app, you can check your points anywhere.

It seems WW has gone digital for the most part. This is good and bad. I do like that I can scan a food items label and know right then how many points a serving will count for but.... I miss the hard copy weight watcher program. In the past when I have received the hard copy it made tracking easier for me.

The program itself is great and easy to follow. The online I feel like there isn't the support as when you go to meetings. I would recommend the program. It's easy to follow and you get to a habit of eating that way and you know immediately how many points you have consumed and how many leftover. Don't forget to exercise too.

Weight Watchers works very well if you stick with the program and eat the recommended things! Make sure you go to the meeting as you will not only make new friends, but will learn different recipes. It is great emotional support also!

You are able to eat just about anything you would like in proportion. You learn to eat anywhere in any setting. You are able to plan ahead for occasions when you are going to indulge. You can customize to your wants, needs and likes. You have great community support not just on eating but for your whole body including exercise, meditation, cooking, recipes, relaxation, etc. It is a complete customized program for you.

I love the ease of finding real food I can enjoy and still lose weight. This is the healthiest meal plan for me. The points system is easy to understand. I have lost a healthy amount of weight on this plan.

I have been on WW for years & at best lost 5#.. for a while. They keep changing the program which makes your current cookbooks etc. out of date. When I started Keto - the complete opposite of WW - I lost 40# - that was a year ago & I am still at my goal weight...& it’s FREE!

There were not very many men in the program. I felt a bit intimidated by the all the women in the room. I would have felt a little more comfortable with a men's group rather than mixed company. It's much easier to do the program when you can discuss relative type obstacles that other men are having and how to overcome them from their suggestions. A little more one on one with the program leader would have felt more beneficial in getting results.

I realize it depends on the number of people who are attending the meeting with you, but being able to have someone on one time with the instructor to talk over your individual challenges would be nice. Not everyone is comfortable speaking to a group of strangers.

This is a great program for many reasons; support, evidence based strategies; but in the end; it's still a diet; and if you are not motivated to be on a diet; or if you have problems with emotional eating; this program may be a constant waste of money. Make sure you are willing to change your eating habits and address emotional eating with a professional prior to joining this program.

Love the accountability of everything you put in your mouth by counting points. There are also many items that are considered free foods so you have options when out of points. The online community is also helpful to keep you on the right track.

Lost 28 pounds, easy to use, helpful instructors, was very encouraged to continue plan by weighing in weekly, also git great tips from meetings as well as menu ideas. It's good to have weekly meetings to keep you motivated as well as held accountable. Get to see others strengths and weaknesses.

Signed up for the new Weight Watchers online expecting a food delivery. I never received the opportunity to purchase ay food products, I just received a Recipe book and a couple of gifts, the monthly subscription was approx $13 a month, so I called to cancel and was shocked to find that they would charge me $39 to cancel before Jan 21, 2021. Totally a rip off company. Buyer beware before you click any buttons on their website.

I can understand that in this period of Covid the services are not the same as before but a minimum is to answer to messages and emails, and I did not purchase an app but the WW service that I never received, therefore I want to cancel my registration and they agree but no. They say that I have to stay until February?! Even if the service is not provided!!? THIEVES, they are dishonest, so please do not subscribe!!!

In January 2019, I joined WWI under a special promotion, so I could encourage my mom (already a member), as she prepared for hip surgery. Upon joining, I agreed for WWI to make (3) consecutive monthly charges to my Visa debit card in the amount of $29.96. My account was charged in January, February and March, 2019. Needless to say, I was only able to attend 1 Weight Watcher's meeting.

Some years ago when I was member Weight Watchers was a good company. Now this WW has ruined it!!!! They have the absolute worst customer service I have ever experienced. It took them 3 weeks to even get my account able to sign in. So why did I even have it if I couldn't use it at all? They offered a $50 shopping code for their store with the membership. The code they sent me never worked!!!! When I tried to use the on life assistant she said to call b/c she knew nothing about that. NO help again!!! So I called several times and wait time was 28-37 minutes. Finally I got a person who had less than no customer service skills. I cancelled and strongly suggest you don't cause yourself the stress of joining this group!!!!

I joined in May for the 3 month free trial but never used the service. I attempted call all August long but the hold time was always over 60 minutes and no one came to the line. I emailed customer service, canceled the automatic payment through PayPal. I then get a charge on the debit card that is linked to PayPal but was never given to Weight Watchers. It's impossible to talk to anyone for a refund so my bank credited me back the money and is changing my card number just in case.

After hearing tons of success stories, I joined and followed the program to the letter for nearly 2 months. All I did was gain weight. After reaching out for extra guidance, I was told that the program doesn't work and it's not about the scales only non scale victories and inches. They want you to count calories, which is not a feature of the program. They want you to commit for 6 months, knowing that it doesn't work and charge early termination fees. Do yourself a favor and sign up for SparkPeople for free.

I belonged to WW for over a year, on the advice of two different friends whom don’t know each other in different states. Both of those friends were ‘lifers’ and had learned to maintain the weight they’re at. I found myself STARVING almost every day. And I only wanted to lose 30 pounds, not the 70 and 80 they did. I found it impossible to stick with the plan. And the measuring and weighing portions made it difficult to portion and prepare meals for 3 teenagers who didn’t want to be on a diet.

Program is pretty good but food is a little pricey. I'd prefer if I could try it on my own for a little while without the constant "support" you get from everyone on the same program. I know a lot of people rather do it as a group but I like the loner way. Program is amazing and well worth it!

I find their program way too intensive and time consuming. You are always having to check for points and free foods. Unless you eat pretty much the same thing most of the time, I find it too constrictive to always be checking everything I put into my mouth. Cost is not prohibitive.

Program works as long as you follow the guides and product. It’s a loss of weight but steady. Cost is a little expensive, but compares better than many other weight loss programs. Will highly recommend. Internet has all the Information needed and made easy to use.

I have the online app but I am having a hard time understanding the usage and the tools. I don't need more choices I need tell me what to do when and how much. Also for those of us that have allergies to certain foods not many substitutes given, besides vegan.

If you are determined to lose weight and follow the program and attend the very helpful classes, you will lose weight. It comes off slowly, but stays off. Of course the program is very easy to follow, including many foods that are zero points.

Great choices to eat. Not very hard to find. Very expensive. I highly recommend it, if you need a good thing to eat while losing weight. They have normal things to enjoy as if you weren’t trying to lose weight. Even tastes similar to things.

Depending on the leader, WW can be a terrific program. The people coaching have all reached their goal weight, and understand how difficult it is to lose! I have learned a lot and lost a lot, it takes time but it’s worth it.

I would never, ever choose another weight loss program. Because of the training in nutrition I've had in a registered nursing program, I trust the WW program to be a well-balanced, healthy diet. Anyone with common sense and some knowledge of nutrition would see the same. The WW program uses all the things necessary for a body to function at its optimum level. I highly recommend this program!

I have had my digital account for more than a year and I enjoyed it, but when it came time to cancel, I was charged two times after I cancelled. I finally got a live person who explained to me in a condescending tone that it was my fault for not keeping an email that I never received. I had a verification three times that my account was cancelled when I cancelled online. She would not refund my money. WW will make unauthorized charges on your credit card and have never give you a refund. They are thieves!!!!

I joined in Nov 2018. Didn’t like the plan so I canceled online. After taking a deep dive into my credit card miscellaneous charges, I came to noticed that I have been billed $19.95 a month for 30 MONTHS... That's $600. I was like, “what?!” They said they could only refund me three months. The reason it didn't cancel is because I needed to call to cancel. Cancelling online doesn't count??? I logged into this app maybe the first few weeks and never again. Why would they not send me an email to tell me to call to cancel after I canceled online if they needed to hear my voice. They didn't need to hear my voice when I signed up online??? Watch yourself - they will take your money!

It is literally impossible to CANCEL...IMPOSSIBLE! Their customer service contact is ridiculous, they make it hard. I cancelled, got a confirmation and they still continue to charge. I had to dispute it with PayPal. Let me say this, I've been on Weight Watchers several times in my life. The program itself is wonderful. But you would think I would learn my lesson not to trust them as far as cancelling memberships. I WILL NEVER SIGN UP FOR WEIGHT WATCHERS AGAIN!!!! I'm so disgusted!!!

Signed up for a plan that I thought was 4.99 a month but was charged almost 21 a month. In order to cancel there is an a 39.95 cancellation fee. This company is such a rip off! The app is definitely NOT worth 21 a month. It didn't have most of the food I eat and constantly froze! I did follow the plan for a month and had NO results. I'll never recommend this!

I signed up with Weight Watchers. I could not cancel their service. They are very hard to get out of their program once you are in their clutches. You don't need to sign up. All the recepies you need are easily found online.

I started Weight Watchers in early 2019 with a desire to get back on a healthy track along with some accountability in regard to my weight. I'm the kind of person that needs that weekly visit to the scale to keep some skin in the game, and the added community feel at the meetings (workshops they now call them) is helpful and supportive.

Absolutely do not sign up with this company. I live in a state where they have shut down all schools, restaurants, bars, etc because of Covid-19. Jobs are gone until who knows when. I contacted customer service to close my account in an effort to stretch my income as much as possible. I was told that an early cancelation would result in a $39 penalty. If people can't afford a monthly subscription why would you think they can afford a penalty. It is absolutely appalling. Do not sign up!

I joined the one month free promotion online after seeing the ads on t.v. and I was under the impression that if I didn't like it within the first free month, I'd be able to cancel to avoid paying for the 5 months beyond that. NOT THE CASE! I joined online on Dec. 28th then called to cancel on January 8th because the app was not what I expected and I knew I could get free recipes and idea on my own and I shouldn't be paying $41+ for something that is useless to me. The points system was not easy to follow and I'd rather count calories or keep a food journal. There was no food provided. What am I even going to be paying for, I asked myself?

There are SO MANY points values that are incorrect! For instance, when I scan an item, it may show one points value, and when I calculate it manually, it shows another! And when you look up the item in their system, who knows what you'll get. I've spent much time on the phone with WW detailing specific items (as I show in the example below), was even assigned case numbers several months ago, but nothing has been done about anything and nothing is ever corrected! They then told me to email customer service with these issues, and I have, but never a response from anyone either!

I joined WW online a while back and religiously tracked everything I ate. I was completely compliant with the plan. At the end of 30 days, I had lost one quarter of a pound. Since then I discovered eating a ketogenic diet works best as I have insulin resistance. I've lost 40 pounds in 2 1/2 mos and it didn't cost me a dime. I'm never hungry as I was on WW. If you have metabolic syndrome and feel you are insulin resistant, keto is the only way to go because it lowers your insulin levels. Insulin is a fat storing hormone. If you have high levels of insulin, your body cannot access your stored fat. I've gone from pre-diabetic to normal, lowered my blood pressure, have excellent cholesterol levels, and all my inflammation related symptoms have resolved. I have tons of energy and sleep better.

I have not cancelled yet and hope I do not have a problem after reading other reviews. The new WW has nothing new and the meetings I went to were boring and almost depressing. I think it's more of a social club for lonely people. Members said they had lost weight but 8 out of 7 people there were overweight AND they had been going for years. Weight Watchers has been around for a long time and I am sure it works for some but it's not for me. I just hope they keep their promise on my trial. They did extend my trial because I was sick for several weeks so that is a plus. If you can, try to attend a meeting without signing anything. You may have a different experience.

Do Not Join!!! WW is awful!! They are fraudulent in their charges. I was told my membership was for 2 months and was charged $41.61. Then was charged the same amount 1 month later. Then called to cancel the membership the very same morning I was charged and was told they would waive the $64.95 cancellation fee and was charged that on top of the $41.61. Do Not get caught up in this fraudulent company!!!

I signed up for the 30 day program through ww.com just to give it a try. I wasn't impressed with the program at all. I was hoping for some new, healthy meal ideas but found most of their recipes not at all appealing. Plus, I just really didn't like the program. It was not for me. So today I check my bank account and lo and behold, ww.com charged me for another month when I only signed up for 1 month. That is a VERY deceptive business practice which I find very shady. I know they were hoping for me to not notice and for them to just keep deducting money out of my account each month. I gave them 2 stars b/c I did receive excellent customer support from an agent who was very friendly and helpful in refunding my money. In my opinion, I was NOT impressed with ww.com one bit.

I joined in 2018. Didn’t like the new plan at all and called to cancel. Was told I would be charged 260 dollars early cancellation fee. I was like, “what?!” They said I signed up for 6 months, which I know I never would have done in the first place! I saw no receipts that I did any such thing. Then he said it must have been the site I picked. Why the hell would I do that and there was no mention of a cancellation fee!! If I had seen it, I would never have joined to begin with! I called many times to rectify this to no avail. Though I quit the program, they continued to charge me 55 a month for the six month. So either way, they were gonna get their 260 one way or the other. I would never recommend them to anyone, ever!! Please don’t respond with “I will have someone reach out to you.” Save your **.

I want to share my experience on WW. I signed up for 6months program and when my 6months came up the app stop working for me. So I thought my membership was canceled. But, surprise to me they continue charging me, app doesn't work but we will take your money. I called and the Supervisor argued with me and was worthless and lack customer service training. This makes me very sad because I did so well on the program and talked many friends into joining. But it's just a big rip-off scam, in the long run. I'm in retail and oversee over 25 stores and we would never treat anyone in this matter. I really don't need the $40 that I'm out but it's the principle of the matter. You want to believe that a company like WW is out to help people and would want them to return if needed. I would never ever recommend or even suggest this to anyone.

I emailed customer service immediately after joining due to a mistake on my username, they took 4 days to respond and I sent multiple requests. Then after finally corresponding with them they ignored my response and didn't help me fix the problem. Now I find out I'm not eligible for the next two milestone pendants. Guess I'm not paying them enough. Then I ask for tips on how to work through a plateau period and I get "I don't have any tips, just stick with it."

A bad leader can ruin the whole experience and I had the worst - I'm now an lifetime nonmember of WW. I'm not even going to mention that they charged my credit card when they weren't suppose to. Reached out for help with said leader and it fell on deaf ears. I'm done!!

WW refunded my $19.95 that shouldn't have taken in the 1st place. Thanks.

I bought a three month package which is not three months - it is eternal 'til you suddenly discover they are charging you $19.95 a month. I used them for three months and thought I was over and done with it. The credit card statement does not say Weight Watchers, it says intl-digital. My husband is a programmer, so I assumed it was some subscription he had. Upon discovering, I called to cancel and asked for a refund. I was told I could cancel, but refund? Nope. It is in the fine print that they charge until I cancel despite purchasing only a three month trial. I am disgusted that this company, supposedly into healthcare is obviously more about ripping people off. Would NEVER recommend such a company to anyone!!

Asked about cancelling membership. Told rep I was unaware that I was committed to 6 months. I thought it was a monthly plan I was on. She said in order for me to cancel they would charge me $39.99. I said I was going to review my plan and call my credit card to hold any more payments until I figure out what plan I actually signed up for.. I called my credit card company and they told me WW just tried to put a charge on my card for $39.99. I NEVER cancelled. She took it upon herself to charge my card before I had chance to review my membership. Very shady practice. I will never use or recommend ww to anyone.

Yet another company taking advantage of people with re-occurring charges. All I wanted was to try out the program for a couple of months. I prepaid for two months through my medical coverage. Then when I went to the WW I was required to create an online account. The process for creating an online account and downloading their app required me to give a credit card number so they could bill me for the third month (which I am not sure if I want at this time). Instead of them billing me if I wanted a third month, the burden is now mine to take action to prevent them from taking money out of my charge card. This has really irritated me and once my two months are up I am never coming back. They only care about their money and are not considerate to the people that are their customers. Give us a choice whether we want to be on a subscription or be billed and pay monthly. I wish I could give zero stars.

Last year in the middle of a winter depression, I decided to take control over my weight. I registered to Weight Watchers. I quickly realized that it is not for me and left. I was not aware of the fact that I needed to cancel my membership. They have billed me monthly for a year. I had no clue. They don't send you email, receipts, and on the credit card it shows as WW international. I called them and they were rude, stating that I click a box that indicating the billing would be automatic. It is shaky and un-ethical. Most of people I know had found weight watchers too useless in their attempt to lose weight, anyway.

A friend sent me a link to try Weight Watchers for a free month. Once I saw the fine print I should have not joined. I just wanted to try weight watchers for the month but I overlooked the fact it locks you in to a membership commitment which has a fee if you cancel early. If you DO NOT plan on continuing make sure you cancel within 5 days or else you are locked in to a three month commitment of $19.99 per month with no way out. I think this company is shady with all the fine print. Just let people try it and don't lock people in to something.

I Did write a review already in the box above. Can Someone Please help me!!!! The monies have been taken out of my Checking account! Please, Please Help me Get a Refund! Thank You! Starting October 3rd When I called them to cancel $134.85 is Owed to Me! Please Help Me!!!!

So here is the plus side of my experience with WW 4 months in and 20 lbs. down. This is a "Great" plan, I love the food choices (I love fruits & veggies, bread, tortillas, cakes etc.), I don't mind tracking (thought I would hate it), it keeps me accountable and shows me what I can eat and how much I can eat. If I miss a tracking, I log it in later in the day or update when I have time. I'm learning how to substitute good food, vegetable and proteins, carbs & fats and be satisfied, this is huge! WW has taught me to really look at what I eat, and I love that I can choose what I want. I will continue with this lifestyle change because IT WORKS!

I started the WW program several months ago and quickly realized that I was not using it at all. I called customer support to inform them that I was no longer interested in the program and was told that he would provide a "2-month credit." I asked what that meant exactly, and he explained that he was giving me credit with no further obligations. (I recall conversations with any billing department). I checked my account (exactly two months later) and see a charge for $44.95. I immediately contacted the company and even requested that they review the recording as I know what conversation took place. They tried to convince me that I agreed to have the extension with a promise to pay at the end. I did not. So, I am out of $44.95 for a program and I am not using. Automatic debits are the DEVIL because once they have your account information, you are obligated to pay whether you agree with the charges or not.

I joined WW as I had been a member previously with weight loss results, I unfortunately came into financial difficulties a month into my membership and asked to cancel (out of cooling period). I emailed on 3 separate occasions clearly identifying I have financial worries and simple could not afford the month costs, 3 separate emails explained that I had NO Option other than to continue paying until end of subscription April 2020. I cannot believe that a company that promotes well being doesn’t give a hoot about mental well-being of its customers. Very disappointing to see. You actually get a better financial management response from debt collectors!

If you have a major life change and are not able to pay your fee this company will not let you out of your contract without you having to pay the early out fee. Even if funds are not in the account they will still withdraw the funds and you have to pay overdraft fees. When you try to resolve the situation before it gets to that point they tell you they have no way to delete your card account number or cancel the withdrawal. No help at all or sympathy they just cause you to pay for something when there is no money to pay it with. Bad customer service and I will never join again or refer anyone to join.

I always light Weight Watchers Smart Ones TV dinners. I just recently bought two of my favorite tuna noodle and rice and beans. The rice and beans for some reason they put zucchini in it. I like zucchini but it was soggy and it added nothing to the dinner. And the tuna noodle casserole TV dinner was one of the worst things I've tasted in a long time. I am not sure why the changes were made but I can assure you I will not be buying anymore.

I've been on WW for about a month. I lost about 13 lbs. I'v been overweight all my life. I've tried Adkins but I gained my weight back on it. I've educated myself a little on food addiction.mOn this program you must know yourself. You also must know Sugar and fats is very addicting. You are given a bunch of points throughout the day and basically no food is off limits. Let me ask you Can you eat 1 Oreo? Can you really eat 1 oz of Wise potato chips? If you can then this program is the best for you "the way it's written." I tried the program years ago thinking wow I can lose weight and still have Cookies and chips, but it never worked. It didn't work for me not because it can't be done. It didn't work because I'm a sugar and Carbohydrate addict.

I was a long time WW member and cancelled because the $20/month was not worth the money because I wasn’t using the app. One or two months after cancelling I received a nice email from WW from the Chief Science Officer which addressed me as a “member of our extended family” and offered me 3 months free if I rejoin. So I read the nice letter and clicked the “I’m in!” Link to restart my membership. Well after a few weeks I decided it's not for me because I need a more stricter eating plan. I have Insulin Resistance and really need to control and count my fruit intake- but all fruit is “free” zero point food on WW. So I decided on another weight loss plan that helps me keep track of all carbs for now.

Today for second time I tried to cancel WW subscription by phone and I can not believe that it was not effective the first time and now they say that I have to pay an additional fee of 64 dollars. I will have to ahead and cancel my credit card. I am very disappointed.

My dad sent me a link to join for what seemed like a free trial. They could have been more clear that it was NOT a free trial, but instead a membership with the first month free. When cancelling, it gave me the option to pay $40 to cancel now or to pay $20 per month for two more months before cancelling, so $40 either way. I know it’s not much, but I just got a house and am paying an expensive mortgage. I’m not in a place where I can waste money unnecessarily like this. I used this system for less than two weeks, and it wasn’t for me (I’m too busy with work and school to try to keep track of everything I eat, especially the food I cook that’s harder to account for). I shouldn’t have to pay anything. I’m over it. Beware!!

I used WW online. I have been trying for months to extricate myself from WW, but every month they take another $24.95 from my iTunes account. I called again today and was finally told that there is language in what I agreed to that has a required minimum term to be completed—even though the pricing was specifically for a month to month plan! Sneaky, underhanded, lousy customer treatment. But ultimately my fault—lesson is that I need to read what I sign. Underhanded.

I went to cancel my membership on the first day I was billed. They would not refund for the month. I called, talked to 3 supervisors. One said they are not obligated to give a refund, the next said because of why I'm cancelling they can't give me a refund and the last said she would rather lose me as a member for life than give me a refund. This was all because I said I was leaving because I got a trainer. I would suggest trying other plans that are more customer service focused.

My teenage daughter signed up for a free month of WW, and did not realize she had only 5 days to cancel before she would be billed. We called WW on day 7, but they would not let her cancel without paying the $65! cancellation fee. WW should show a lot more flexibility, given these circumstances. They seemed uninterested in helping us and advised us to take it up with our bank.

I only used the online app to keep track of my daily intake and lost about 35lbs in 6 months. It’s easy to use and you can connect with friends to help with motivation. It was the easiest thing I’ve ever done to lose weight. It's not a diet; it’s a change in the way you prepare your food and the way you think. It’s a lifestyle!

I lost 80lbs on WW eating normal foods. Weight loss stayed for 7years with maintenance. Now I am 40 years older and it's much harder to lose weight.

Weight watchers may work for the obese but if you only need to lose 10-15 pounds, changing eating habits is not enough. Needs to be more well rounded.

I was close to 410 lbs. I started following the guidelines and going to the meetings. Being with others who were experiencing the same as yourself made it easier to share. I lost 100 lbs, the first 10 months. I have lost more weight but I had the gastric bypass.

I was a new mom and my daughter was about 9 months old when I started Weight Watchers with a friend. I learned how to lose weight with food I bought only on the outside perimeters of the grocery store, in other words with fresh ingredients. Also we were taught how to measure our food on a scale until it was easy to see a portion and know what it weighs without having to use a scale. I became a lifetime member and have kept my weight off to this day, my daughter is now in her 30s with children of her own.

My hubby told me my body was gross after having our third kiddo, lol. I can't say I disagreed! I had put on over 15 lbs and it had to come off fast. DH surprised me with a Weight Watchers membership for a "just because" gift! Haha most women I know were angry that he was making such a stink about it, they all said how great I looked, how they couldn't believe I was even pregnant, how they would be livid if their husbands ever gave them a weight loss tool for a gift. But to me and my family it was important, we knew I wasn't as fit as I could be. WW gave me the support I needed to battle through and shed the 15 lbs and then some! We tried some of the recipes but I mostly just followed the points system and the instructions for eating out on my own time. DH works a demanding job with high-end hedge fund clients so I get a lot of time to myself with the kiddos. We almost always liked the suggestions.

Weight Watchers may be quite good for people who are not very conversant with the science of health and who benefit from the social aspects of the weight loss program. However, their cost is much higher than many other programs and their online calculator is just awful. The dumbing down of WW begin several years ago. For me, it finally became useless. I have two online apps I use, one with calories and one with points. The basics are both free and much better than WW; the memberships are cheaper too.

I had tried every diet out there over many, many years and was never able to keep the weight off. In 2001 I joined WW recommended by a friend. I kept telling her it wouldn't work since so many others hadn't. I eventually joined and lost 48 lbs and have kept it off for 18 years. I now also include exercise in my life 4 to 5 days a week. I believe WW works because they teach you how to eat real food. Food that you will eat for the rest of your life.

Always changing points on foods does not stick with the same all the time. Claims that one way to eat something is a zero point and same ones have points. Depends on how you eat or drink it.

I did use Weight Watchers before and I did lose weight and it was nice to have lost the weight but when I went off the Weight Watchers I gained lots of weight back and that was not good for me. I hope to lose more weight in the coming months. That would be nice.

I lost a bit of weight at first but then it stopped and I didn't lose much afterwards. The food is a bit pricey and I wasn't that comfortable keeping track of my points. This diet is good for some people but didn't really work out for me.

I personally have used Weight Watchers in the past (6yrsago) and I lost about 30 pounds. I love having options, I love that you can eat what you want as long as you stay within your point system. I am currently back on Weight Watchers and my weight goal was 15 pounds. I have hit my goal in 6 weeks.. The support from the app is absolutely awesome. It is also gratifying to go to the meetings to also hear from other people and get some good advice along the way. I would definitely recommend Weight Watchers to someone else..

I have been a lifetime member of Weight Watchers (now called "WW") for over 40 years. Officially, you can attend meetings and have online tools for free as long as you keep within 2 pounds over your goal. When I go over goal, I just return to the basic program and get my weight back down. It is a lifestyle, a way of eating, and you can eat anything but you have to account for the points it will cost.

I participated for 3 months online and was very committed. I lot 13 #s, but this was not by sticking to the plan. I lost this weight by skipping a meal per day. You give lots of visual material, every recipe in the world, all the expensive tools to side purchase and of course more and more online foods. I am a smart person and not fooled by WW. If all so important Oprah couldn't lose weight, there has to be something wrong. I heard she netted 11 million dollars participating in your ad campaign last year which is pretty disgusting. You know what works? Eating 1200 cal or less of rainbow food. You are still charging me although I have cancelled my membership!

Weight Watchers is great for some people but what I have found is that they initially teach you to limit your calories but you can still eat anything you want as long as it’s within your calorie limit. However, you are now allowed to extend those calorie limits anytime you want so you can “cheat” when you feel you need to. Now I’m not complaining about this. Everyone has times where they want to eat what they want & have cheat foods. It’s normal. What I’m most concerned about is that they do not teach you about healthy eating. What foods fight cancer, which foods help certain parts of your body like your brain. I guess most diet plans don’t teach you these things. I want to know how my body works & what food helps what area of my body.

Weight Watchers is successful because they take all the guessing out of what you're eating. No special pills, shakes, or jumping through hoops. It makes you realize what you're eating and how much. I think keeping track of it makes you aware of the choices you're making. The pre-planning of your meals lets you know what's in your foods and can make/freeze in advance your meal plan. It even gives you hints of food to snack on. It's really the best weight loss plan on the market. You're eating real food. Not pre-packaged frozen (full of salt) meals.

The new program does not work as well as the old ones did. I am struggling to lose weight. Even though there is lots of zero point foods. Started in March only down 13 lbs. The old plan I believe it was points plus, I lost 50 lbs in 6 months.

I had to give them my credit card number even though I paid by check for 6 months. One month they charged me another $44.95. They refused to reimburse me. Another month they charged me an additional $19.95 for a digital subscription which is included in my monthly fee. They refused to reimburse me. Then they took all my WINS away (which I worked very hard to get) because I wanted my money back. Other people I know have also been charged twice. This is not acceptable for this company. Do you really need the money that bad that you are stealing from people?

I just started WW 2 weeks ago. I already lost 11 pounds. I’m never hungry. I’m not attending classes but strictly digital app. I love that there are zero-point foods that I can indulge in so that I’m never hungry. I should add that I’ve also started a fitness program so that probably helped with my weight loss, but if you’re really ready to lose weight, I highly recommend WW!

I joined 2/23/19. Called 3/23/19 to cancel the lazy rep did not cancel and said he would charge me the 2 months. I was quoted one amount for 2 remaining months and the company removed 44.95 from April-August I filed a Chp 7 4/16. The company was put on notice yet continued to illegally withdrawal the funds. Now the company refuses to refund my money. I spoke to a Joy and she transferred me to Jerry who is refusing to take the call based on the many times Joy had to interject and say sorry for the wait on hold I’m trying to connect to him. DO NOT JOIN this company. It is a lie. GO TO YOUR DOCTOR If you feel you are struggling with weight.

Unpleasant. I joined Weight Watchers on the job. If you decide not to re-join Weight Watchers cancel immediately or you will not get a refund for the monthly charge. I do not know the time frame. Weight Watchers should do a better job to remind members at the end of session to cancel if you do not plan to join. But at the end of the day it's about money for Weight Watchers. They are a business.

I've used Weight Watchers before and felt I needed to start tracking again, so I signed up for one of their offers. For the last two weeks, I've been unable to use the service successfully - I can only login via my phone, can't seem to log in online which is sometimes easier. So I decided I'd just track using a service my work company provides.

I was a member of Weight Watchers and did well losing weight. Then Freestyle was introduced and it was downhill from there. I started gaining weight. When I went to my meeting other members had the same experience and when questioned our leader told us that, of course, nothing is "free" and everything had to be eaten in moderation even though Freestyle is advertised as eating as much as you want of certain foods such as eggs (which never seemed like a very good idea), white chicken and turkey, tofu, etc., etc. Everything has calories, but that's not the way Freestyle is presented.

I cancelled the plan and then 3 days later was charged for the next month. There is no customer service phone number, there is no Contact Us form and there is no email or phone number shown on the website to reach out to get this (or any other issue) taken care of. I used the "chat with coach" option on the site which then "transferred me" to customer service. Apparently they want you to contact them this way. The person on the chat couldn't be more unhelpful. They adamantly insisted that I had signed a contract and was therefore obligated to pay for the PREVIOUS 3 months. They could not explain why I was being charged for future months if my obligation was for past months. After going in circles in chat for about 30 minutes, I called my bank and disputed the charge. Of course the chat transcript was never emailed to me.

I have been a WW member off and on over the past 25 years. Although it has been successful for me when I have stayed with the program, I fall off the wagon more often than not. While reconciling both of my checking accounts I realized that WW has been charging me from both of my accounts for the past 7 months. Why? I had never cancelled my last membership before I joined again in January 2019. I called WW and questioned this given the fact that my name, address, email address, etc. was identical on both WW accounts. I was told that my username was different on each account. I cancelled the one membership and was refunded for $44.95 for the past 7 months. I am glad that WW refunded me but feel that their computer system should have caught the double payment.

I have been on the program (digitally) for close to 5 weeks and I find this to be the simplest diet ever. The approach and recipes are fantastic and the logging of food and activity is really easy. I love that the emphasis is on healthy lifestyles rather than a full focus on weight loss. I feel so much better throughout the day eating right and I sleep very soundly.

This is not really a complaint, but more of initial constructive criticism. I just signed up for the digital program for 8 months. The app is very disappointing. It's boring. It lacks features. I use the MFP app here are there, and I just think their free version is doing backflips over the WW paid digital app. I guess I just expected more for such a highly reputable and successful company. But - maybe there's something in the works too, at least I hope. :)

I have earned over 6,000 Wellness Wins during the past 8 months. As soon as I earned 1,500, I redeemed them for WW food products 3 different times. I just earned another 1,500 Wins this week & was not allowed to redeem them for a WW food product. I called the support number & was told that I need to set my goals higher & look at different products. I think it is totally unfair that I cannot redeem my 1,500 Wins for ANY item I want at that tier level. I only want the WW food products!! None of the other items interest me. I have worked hard at tracking EVERYDAY!! I was offered a free month which is worth $44.94! I turned it down! Does that make any sense to offer me something worth $44.95 instead of letting me redeem my 1,500 Wins for $10 in products + $8.95 free shipping. IT MAKES NO SENSE!! I want to be able to redeem my 1,500 Wins for WW food products.

Beware. Weight Watchers local offices have sales practices that are deceptive. I was encouraged to take a trial membership of 3 months with the local (Lake Forest, Ca) office. At the time they verbally advised that I had purchased a trial program. Within the 90 day trial program I resisted the office and spoke with a representative advising them I was not interested in renewing the program. They did not advise me that 1) they could not change my membership or 2) I would have recurring charges after the trial period. I find that to be misleading marketing and have found the Weight Watchers does not respond to requests for refunds. I do not recommend that you choose to enter a contract with Weight Watchers based on the advice of their customer sales representatives.

Disgusting customer service! I signed up for trial period for 3 months, with no notifications, no emails, other than my original sign up email and no indication I even had an open account. My discounted 3 month turned into 3 more months of full prices and I've never even gone to a meeting...shame on them for not refunding me at least half of what I've paid them and misrepresenting their original offer. Would never recommend Weight Watchers to anyone...I'm furious!

My sister is 300 pounds and I have desperately been helping her try different diets, meal apps, even therapy to help her get to a healthier weight. I have been worried about her for years. I have heard of Weight Watchers and have heard a lot of success stories but I had been skeptical because ALL the people I know who have lost weight, typically gain it all back one way or another. Recently a close friend of mine did lose about 30 pounds (proud of him) so despite my skepticism, I signed my sister up HOPING she would learn something and we could get her on some path to getting healthier. My friend sent me a link for a 2 month Free trial so that was even more of a reason for me to sign her up because I thought - Great, I get to try it before we go in and spend all this money, especially because we had tried so many other things and spent so much money.