Nutrisystem Reviews

Well, the food arrived. Some was very good, most was average, too many inedible. Many of the microwaveable foods exploded in my microwave at half power, when they say to use high power. The food plan that came with it (never mentioned before) lists all these additional foods you must buy in order to fulfill all your nutritional needs. Now, this meant counting and weighing! And more money! And shopping!

They also send an exercise plan and some motivational garbage. (I work out, hard, 4 days a week -- they can keep their plan. I'm way beyond that.) Then you have to drink more water than today's guidelines tell you to. Well, I gained weight after four weeks, as I figured I would because they were telling me to eat about twice as much as I was eating before, while losing weight. So I called them and asked how to ship the remaining food back and get my refund. I was told to make a list of the food I was returning, put it in the box, keep a copy for myself, and mail it back to them. Then I was told they would figure out how much it was worth and would refund back that amount.

I repeated their promised guarantee of a full refund. The rep told me no, that is not what they meant! I asked how could I know if my shipping the food back would cost more than what I would receive from them. I was told that I just couldn't tell. I'd have to wait and see. I called again and told Christian, my counselor, ext. 5335, how livid I was and disgusted with the misrepresentation and that I planned to make it all as public as I could. I've never had a worse consumer experience. The ads are more than misleading.

I tried to call customer service to have some issues with the billing cleared up and waited -- seriously -- over an hour to get a human being on the line. I had in the meantime emailed my questions, but I just wanted for curiosity's sake to see how long it would take for someone to respond to the call. And there has been no response to my email. I am beginning to suspect that Nutrisystem in nothing but a large preservative-filled food factory with only one person handling phones and emails.

If you are a person who can apportion your food yourself, do it. If you cannot, join for the minimum possible and begin to eat your own foods rather than spend the money on Nutrisystem. You can buy healthier foods and go to your friends and family for support. Even if their support is .05 percent, it is still greater than anything I have gotten from Nutrisystem this past two months. I was desperate to lose weight and loved the IDEA of their approach. Unfortunately, that does not exist. Only high-priced foods for sale. If you are desperate to lose weight and want Nutrisystem to be there for you, don't hold your breath. Try Weight Watchers.