Nutrisystem Reviews
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About Nutrisystem
Nutrisystem is a weight loss and nutrition company for people who want to manage their weight, eat healthily and create new diet habits. Nutrisystem offers monthly meal plans and à la carte items, and it sells products on the company's website and through authorized retailers and distributors.
Visit www.nutrisystem.com- Meals shipped to your door
- Vegetarian and diabetic options
- Affordable
- No in-person support
Nutrisystem Reviews
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Reviewed May 7, 2014
Nutrisystem is a great system....but way too overpriced!!! Also all of the lunch/dinner meals give off a fishy smell!! !
Many thanks for the feedback, Megan. Thank you for providing us with details about your experience; we will use it as an opportunity to improve our products and services.
Kristen,Weight Loss Counseling
Reviewed May 7, 2014
There is no doubt that the program does work. I used it as a kick start for 3 months to get me on track and lose some weight for my daughter's upcoming wedding. I would definitely recommend Nutrisystem.
Thank you for taking the time to share your experience with others, Maria!
We’re happy to hear that you’re seeing great progress on the program before the big event! We’re happy to hear we were able to provide you with the diet solution you were seeking to kick start the weight loss!
Kristen, Weight Loss Counseling
Reviewed May 7, 2014
I don't think you want me to be explicit. The food is very greasy. The food causes diarrhea..... which is maybe how a person loses weight? It also causes intense gas. I thought it was very poor quality.
Reviewed May 6, 2014
I found Nutri-System to be a good diet experience because I like how easy it is to follow. The fact that I lost 4 1/2 lbs. in the first week was very encouraging. There were a few food items I did not care for in my first order, and it was very easy to change my order to things I liked for the second month. I reached my goal in two months, and will use food portion control to maintain my weight. If I need help I will not hesitate to shop Nutri-System a la carte menu.
Great feedback, Sandi!
We aim to provide the best diet solution for each client, and we’re so happy to hear you saw great results! Congratulations with reaching your goals on the plan, and best of luck with your continued success! Thanks again for sharing with others!
Kristen, Weight Loss Counseling
Reviewed May 6, 2014
NS is no longer a "program". It has become a way of life for me. At the age of 54 and physically unable to exercise, I lost an average of 1 lb per week since 2/13 until now 5/14--58 total with 20 more as my goal. I could have NEVER done this without the structure and life change NS has given me. I highly recommend NS.
We’re delighted to read your feedback about Nutrisystem, Joni!
We’re happy to hear we were able to provide you with the diet solution you were seeking! We genuinely appreciate the time you spent to share your experience with others. Congratulations on the 58 lbs and best of luck with your continued success!
Kristen, Weight Loss Counseling
Reviewed May 6, 2014
I started NS after months of hitting the gym hard and hit a plateau. Seemed like no matter what I tried the pounds just didn't want to come off. I tried NS. I started with Fast 5, and I lost 5 lbs!! Then I kept losing more gradually, the healthy way. One day I decided to try my old jeans on again. To my surprise... they fit and I even looked good in them! I have always had great service and support whenever I needed it. Would I recommend NS? YES!
We really appreciate your feedback, Sam!
Thank you for taking the time to share your experience with others. We’re happy to hear that you saw great progress! Congratulations on your 5 lbs during the Fast Five and your continued success, especially getting into those old jeans!
Kristen, Weight Loss Counseling
Reviewed May 6, 2014
This is the second time that I have turned to Nutrisystem to help me get back on track with my weight. The first time I lost 20 lbs. This time I had less to lose. I am down 10 lbs so far and would like to lose a couple more. So, obviously I believe in the program. The food is very tasty. The nutrients are combined in the way necessary to promote healthy weight loss (protein/fiber/fat/carbs). The portions also are sized appropriately. For some on the program for the first time, the smaller sized portions may be a difficult adjustment. But given a little time, the body does acclimate itself to the reduced amount of food. It does not take long to feel satisfied, if the program is followed correctly (the snacks are important).
The main drawback to Nutrisystem is the price point. The package fees are somewhat costly. The other corrective criticism that I have is, I would like to see the packages include fewer of the bars in the breakfast, lunch and dessert choices. I realize that many require a "grab and go" type of meal. However, with a few survey questions, it could be determined if that is required. I became quite tired of always having to resort to a bar for those meals. They are often quite sweet. Other than those two points, I would recommend Nutrisystem to anyone who is interested in achieving a healthy weight and lifestyle. Just as an FYI, I am a registered nurse and have worked as a Community Health Coach, with an emphasis on teaching my clients how to be healthier through making better food and exercise choices.
Great feedback, Susan!
Thank you so much for taking the time to share your experience with others! We’re happy to hear we were able to provide you with the diet solution you were seeking the second time around! As far as the drawback you have provided with price, we appreciate the opportunity to improve our products and services for our customers.
We appreciate the time you spent to share your feedback!
Kristen, Weight Loss Counseling
Reviewed May 4, 2014
I personally have no idea what happened. I was on Nutrisystem's main website. I wanted to order the $239.99 women's basic package. That's it. I saw the deal, thought about it. Went back on the site 5 hours later and the package all of a sudden was $259.99. I called in the customer service line. The site says to call 1-800-435-4074 and this guy picks up, says, "Nutrisystem. How can we help you?" I said I'd like to get the $239.99 package. He tries to verify my info by asking my name and phone number I'm calling from. He says a completely different name and number. Then he says the $239.99 package doesn't exist. Is this a person scamming the Nutrisystem website? If so this company better get on the ball because they have potentially lost me as a customer and I haven't even bought anything yet.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed May 1, 2014
I was fat, and there was no way of denying it. I had no energy and was out of breath when tying my shoes, and I had to lie down and suck on my stomach to button my jeans closed. I decided to use Nutrisystem. I was recently 273#, and tried to lose weight on my own. Within 9 weeks of starting Nutrisystem, I got down to 236, a 37# loss of ugly fat. Nutrisystem has taught me better self-control with their satisfying portions spread throughout the day, and the food is delicious. I could barely do 10 minutes on my recumbent exercise bicycle, and now breeze through 1 1/2 hours at top speed easily. I'm on the road to lose more weight and have lots of thanks to Nutrisystem for the encouragement and its practicality. Thank you, Nutrisystem. I'm a believer and will encourage others to use the program if they are suffering under their own weight.
Thomas, we genuinely appreciate the time you spend to share your feedback about the program!
Most importantly, congratulations on all of the success you have seen so far! At Nutrisystem, we aim to provide the best diet solution for each client, and we are happy to hear you have seen great progress!
Thanks for sharing your positive experience with others, and best of luck with your continued success!
Kristen,Weight Loss Counseling
Reviewed May 1, 2014
After suspecting that my wife's frozen order had thawed before being shipped, I contacted Jean ** at Customer Service. She agreed with our assessment, asked my wife to not eat any of the frozen food, and is shipping a replacement order. My wife and I were both very impressed with Nutrisystem's commitment to customer satisfaction.
Many thanks for the feedback, Peyton! Thank you for taking time to share with others details about positive experience with Jean! We appreciate every opportunity to continue to improve our products and our services, and we thank you again for sharing!
Kristen, Weight Loss Counseling
Reviewed May 1, 2014
I have a hard time losing weight and have tried everything. This is the only thing that has worked and I have kept it off for 8 years now. I want to lose an extra 20 pounds.
Many thanks for the feedback, Vicki!
We are so happy to hear that we were able to provide you with a diet solution that works with your lifestyle! Thanks for sharing your past experience with others, and welcome back to Nutrisystem! Best of luck to you!
Kristen,Weight Loss Counselor
Reviewed April 30, 2014
After my 3rd child, I found myself overweight and struggling to get back to the shape I once was in prior to having children. I was always an athlete, but whatever routines and exercises I tried never seemed to work. I had come across the Jump Start box at Walmart and bought it. After my 1st week I had lost 3 lbs and really enjoyed the food and the program. It was easy to fit in my busy life, being a single, full-time working mom of 3. I then bought the My Way Plan because I wanted the continued success. Within 5 weeks, I had lost 18lb (!) and dropped 2 dress sizes. The program teaches you how to eat healthy and right... NO GIMMICKS! I incorporated exercise (doing 30 mins a day 4-5 x a week). I have another 12lbs to go. It has never been this easy for me! I am back into the size I wore in College. Kudos to Nutrisystem for providing a program that offers delicious food, ease of use, and exceptional results! One of the best choices I made for myself by far!
Michele, we are thrilled to read your feedback about Nutrisystem!
We really aim to provide the best diet solution for each client, and we are so happy to hear that we were able to provide you with the diet solution you were looking for with your busy lifestyle! Congratulations on your results and best of luck with your continued success!
Thank you again for taking the time to share your experience with others!
Kristen,Weight Loss Counseling
Reviewed April 29, 2014
I needed to lose about 20 pounds so I decided to go on Nutri System. Over the last four months I lost the 20 pounds and 3 inches off my waist. You do need to exercise while on any diet. To succeed you need to follow the food recommendations and exercise. You should lose 5 pounds the first week, I did. Great diet to be on and it is healthy.
Darryl, we really appreciate the time you spent to share your feedback!
Congratulations on your 20 lbs weight loss! We aim to provide the best diet solution for each client, and we are so happy to hear that you have seen such great progress!
Kristen,Weight Loss Counseling
Reviewed April 29, 2014
I lost over 30 pounds! The plan worked for me because I was able to gain more knowledge of portion control. Also I realized I wasn't eating enough of the right foods at the right time. It was so easy and because of the process I have created better eating habits that I will be using for years to come. Thank you for a wonderful program.
Linda, many thanks for the feedback about Nutrisystem!
At Nutrisystem, we aim to provide the best diet solution for each client, and we are so happy to hear that we were able to provide you with the diet solution you were looking for! Congratulations on the 30 lbs and your better eating habits!
Thanks for sharing your experience with others!
Kristen,Weight Loss Counseling
Reviewed April 29, 2014
I lost 40 lbs and feel great. Great food and service!
Charlie, thank you for sharing your experience with others!
We aim to provide the best diet solution for each client and we're happy to hear that you have seen such great progress! Congratulations on the 40 lbs!
Kristen,Weight Loss Counseling
Reviewed April 29, 2014
I've been successful on other diet plans but this hands down the winner. About every 10 or 15 years my weights creeps-up to a point I'm uncomfortable. First diet - liquid shakes - worked okay but it was boring. The second try was Atkins, it works too but the diet gets old fast. Nutrisystem is balanced, varied, and tasty. I learned how to eat and how much to eat on this diet. Just great!
Thomas, we're delighted to read this feedback about Nutrisystem!
We are so happy to hear that we were able to provide you with the diet solution you were seeking and are comfortable with! Thanks for sharing your experience with others, and most importantly, congratulations on your progress!
Kristen,Weight Loss Counseling
Reviewed April 28, 2014
The meal plan was so easy to follow. After the first week of planning and getting used to the Nutrisystem way of eating, it became an automatic habit to continue it. Even after achieving my goal of losing 25 lbs.
Thanks, Ronald!
We're delighted to read your feedback about Nutrisystem! We are so happy to hear that we were able to provide you with the diet solution you were seeking to reach a 25 lb weight loss goal! Thanks for sharing your experience with others!
Kristen,Weight Loss Counseling
Reviewed April 27, 2014
It allowed my stomach to shrink and educated me on portion size. I have lost 12 pounds in five weeks and well on my way to my goal.
Thank you for your feedback, James!
We aim to provide the best diet solution for each client and we're happy to hear that you have seen such great progress! Keep up the great work and best of luck with achieving your goals!
Kristen,Weight Loss Counseling
Reviewed April 24, 2014
Nutrisystem gave me the tools to relearn portion control and started me in a direction of a healthier, more active lifestyle. I tell everyone that asks me about my success that it worked for me, because it was easy and included desserts.
Great feedback, Amie!
Thank you for sharing your positive experience with others! We are happy to hear that we were able to provide you with the diet solution you were seeking! Congratulations on your direction to a healthier, more active lifestyle!
Kristen,Weight Loss Counseling
Reviewed April 24, 2014
Thanks to Nutrisystem. I received three months of meals and shakes for free to be part of the Nutrisystem Nation Blogger Program. I started with the Fast 5 for one week, during which I lost 8 lbs. After that I followed the program except for a few days, and I lost a total of 23 lbs. It was an easy program to follow, and aside from the spicy meals (I don't eat spicy foods) everything was really good. My favorite meals tended to be the frozen ones, although the bars and shakes were delicious as well. The beauty of the program is that even though the portions are much smaller than what I was used to, I enjoyed the food and felt full after every meal. I would highly recommend this program to anyone looking to get a jump start on serious weight loss. (These words and opinions are mine.)
Marissa, thank you so much for sharing your positive experience with others!
We're delighted to read your feedback about Nutrisystem and your involvement in the Nutrisystem Nation Blogger Program! We're happy to hear that you have enjoyed most of your meals and thank you for feedback about spicier options. Congratulations on your weight loss and best of luck with continued success!
Kristen,Weight Loss Counseling
Reviewed April 23, 2014
Much lower than I hoped but overall I liked the program. Portion size was determined by size of meal, therefore, hard to accidentally cheat. 1200 calories was too much for me but I took out a couple of options each day and got it down to under 1000 calories and was able to lose 3-4 lbs per month.
Many thanks for the feedback, Winnona!
We aim to provide the best diet solution for each client and we are happy to hear about your weight loss progress! Thank you for providing us with feedback about your experience, and we appreciate the opportunity to improve our products and services.
Kristen,Weight Loss Counseling
Reviewed April 22, 2014
I set a goal of 30 lbs. I started with the fast five and was hungry for the first week but I did lose 7 lbs. As the program continued I lost about 2 lbs. per week and had fewer problems with hunger. I saw I would reach my goal around the end of the second month and called to end my program. Everything went well and I can go to my regular diet using what I learned on Nutrisystem.
Thanks, Randy!
We're delighted to read your feedback about Nutrisystem. Congratulations on your weight loss and best of luck with your game plan for maintenance! Thanks for sharing your experience with others!
Kristen,Weight Loss Counseling
Reviewed April 22, 2014
Started almost 3 months ago and have lost 30 lbs. That was my goal and it was easy. I enjoyed most of the food and supplemented with lots of yummy veggies. Regular exercise helped as well as proper rest and plenty of water. My new goal is to keep it off and stay in great shape. Thanks, Nutrisystem!
Annette, many thanks for the feedback!
We are so happy to hear that we were able to provide you with the diet solution you were seeking! Congratulations on the 30 lbs and keep up the great work! Thanks for sharing your experience with others.
Kristen,Weight Loss Counseling
Reviewed April 22, 2014
I love the plan. I was able to lose the weight I wanted. The food was ok to very good. I didn't think it was possible to eat only 1200 calories and not be hungry. It was so easy to follow and lose the weight. I do wish that there could be online coupons to get some $$ impact.
Many thanks for the feedback, Evelyn!
Thanks for sharing your experience with others! We aim to provide the best diet solution for each client, and we are happy to hear that you enjoyed your meals! We also appreciate the feedback about coupons and will use it to improve our products and services!
Kristen,Weight Loss Counseling
Reviewed April 21, 2014
It worked great for me. I'm a senior citizen (widower). The food is very good and healthy and easy to fix. It save a lot of time for me and served its purpose of weight loss - 10 lbs. which was my goal. It also changed my eating habits for the better. If I gain weight again I will come right back to Nutrisystem. Thank you very much.
Thanks for sharing, Robert!
We are happy to hear that we were able to provide you with the diet solution you were seeking for your lifestyle. Congratulations on your weight loss and your improved eating habits!
Kristen,Weight Loss Counseling
Reviewed April 21, 2014
I was very pleased with this plan. It was offered to me at a discount price while helped make it affordable and without this discount, I would not have purchased it. I feel the regular price is very high for the meals that are included. I found the prepackaged plan had too many items that were rated low on the website. I did lose the amount of weight that I wanted and the weight loss guidelines are accurate. All in all, I would recommend this plan to anyone who wanted to lose weight without counting points, calories or being hungry.
Great feedback, Dianne!
Thanks for sharing your experience with others! We aim to provide the best diet solution for each client, and we are happy to hear that you were pleased with the plan! Many thanks for the feedback about pricing as well, Dianne!
Kristen,Weight Loss Counseling
Reviewed April 21, 2014
I do not think all your reps are on the same page when selling NS. I canceled further orders on a temp. basis, but when I called to get another order, I was told because I only wanted packaged food and no frozen for a month, I was told I had to take more than a month. I think I should be able to decide if I need more than a month as I continue to try & lose weight. I just canceled with you because I was not told that with my first order.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed April 21, 2014
Being a physician, I knew all the answers but allowed my chaotic life to slowly add weight over the years. In medical school, I ran marathons during the early days of the Running Boom (late 1970s-early 1980s). My weight ... 155 at 5'8"! I looked more like a weightlifter who had lost his way and stumbled into a crowd of runners. However, over the years, I allowed my weight to reach a staggering 195! Oh, I still exercised - cycling/strength training - but my eating habits were not in my favor. I thought about Nutrisystem for years but never gave it a chance. That is until January 2014.
I was alone in an apartment with an empty fridge, cupboard and pantry, wondering when I could go buy my next 5-pound bag of dark chocolate peanut M&M's. I grabbed handfuls of my midsection - we're talking "pinch a foot" not "pinch an inch"- and said enough is enough! I went online and signed up for Nutrisystem because I needed someone to teach me how to eat. More importantly, I needed someone to teach me the right way to eat - how often, proportion size and how to KILL the cravings for the bad things that had become a part of my life.
I lost 20 pounds and now feel much better at 175. I continue to lose weight even though I've been off the Nutrisystem deliveries for 2 months. Will I ever reach 155 again? I don't think so, but that isn't what's important. What IS important is Nutrisystem challenged me to change bad habits and live a better life. Plus, the food was great ... Much better than what I would have prepared (Top Ramen and broccoli spear). Thanks Nutrisystem!!
Mark, we are thrilled to read your feedback about Nutrisystem!
We are so happy to hear that we were able to provide you with the diet solution you were seeking with your chaotic lifestyle. We aim to provide the best diet solution for each client, and we are so happy to hear you've seen great progress!
Thanks for sharing your experience with others! Keep up the great work!
Kristen,Weight Loss Counseling
Reviewed April 20, 2014
I have lost 35 lbs in 3 months. If you do what they tell you and eat their meals, you should lost weight. It work for me and I hope it work for you. I have 10 lbs more to go but I know it will happen. Just don't cheat. I have never been happier. I am 68 y/o, never felt better.
Thank you, Milton!
We are so happy to hear that we we were able to provide you with the diet solution you were seeking! Thanks for sharing your experience with others! Congratulations on the 35 lbs and good luck with your continued success!
Kristen,Weight Loss Counseling
Reviewed April 20, 2014
I did this diet 20 years ago and I repeat this experience because I appreciate how much it's easy. It's a diet for the lazy. You don't have to preoccupy yourself to do your eat, you just have to prepared vegetables....When you have kids, it's very perfect!
Thank you, Marie-Josee!
We're delighted to read your feedback about Nutrisystem! We are so happy to hear that we weer able to provide you with the diet solution you were seeking with your lifestyle! Thanks for sharing your experience with others!
Kristen,Weight Loss Counseling
Reviewed April 20, 2014
The program is a good one. My circumstances were such that I did not lose the weight that I set out to lose. I only lost 10 pounds and that was in the beginning. I got tired of the food pretty quickly. It wasn't as good as I had remembered from when I lost weight before on the program. I think, also, that it was annoying to try to select food only to find that what I liked had been discontinued and a lot of substitutions were sent along rather than what I had ordered because you were low on many of the snacks that I loved.
I was traveling a lot to help out with my grandchildren and so it was cumbersome to have to take things along. I could never take enough along to satisfy my cravings so that I ended up eating whatever was being served where I was staying. People were helpful when I called up but doing the selections was hard because sometimes I would select something only to have that item disappear from my screen while I was selecting something for a different meal. Your employees said they would be happy to help do the selections but doing that was cumbersome and sometimes you would be too busy to accommodate me when I called up to do the selection process when I was having trouble doing myself online.
I think you need to realize that your customers are busy people and having the time to invest in doing the selections is not always readily available. I would suggest that you offer a paper selection process and send along a selection sheet for the upcoming month along when the food sent. That way people like myself who find it difficult and cumbersome to do the selection online could just fill it out and fax or mail it to you for the upcoming month enough in advance to get it to you in time. I would have liked that option. I was also disappointed that from time to time, I would receive a survey questionnaire via my email. But I never got to fill one out because I couldn't do it right away and when I came back to do it, the survey was not available.
It is unrealistic of you to think that someone has immediately got the time to do a review (while babysitting young children). I wanted to give feedback but you took away that chance to do so by taking away that option for those of us too busy to do it within your timeline. Thanks for your help. I think it is basically a sound program but the food gets too monotonous.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed April 19, 2014
I was never told about extra charges if auto delivery was cancelled. The program is not working for me, so I decided to cancel. Besides the 75.00 charge the rep was arrogant, nasty and angry. Cut me short and hung up before I could finish. I would never recommend.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed April 19, 2014
I have tried this diet in the past (regular women's plan) and had some success but not a lot, good bored with the food. Variety was not there. Cost is very high and if you have a lot of weight to lose then the cost can run into the thousands, I am not sure how people do this but going into debt is something that I am not prepared to do with this diet. I have just been diagnosed with Type 2 Diabetes and so went on the women's diabetic plan. The foods just do not have a lot of taste and with my cancer meds and other meds it caused considerable problems with my bowels and stomach. Tried to upgrade to the Select plan thinking more variety in foods would help but that was not the case.
The constant worry of how to pay for this diet and seeing the balance go up every month combined with the problems it caused with my health just was not worth continuing with this diet. Nutrisystem is just not for me and I would not recommend it to anyone who has health issues. In my opinion it can do more harm than good and my doctors agree. YOU NEED to be very careful if you sign up for this diet plan. VERY VERY costly and can get very boring very fast. Weight Watchers is cheaper and has been around for years. Affordable and comes highly recommended by health care professionals.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible
Reviewed April 17, 2014
NS is a great program to help you start on your weight loss journey. Being on the program helped me to understand portion control and showed me that how I ate and in what amounts determined if I gained, lost or maintained weight. In addition to eating right and exercising (Zumba), I am progressing nicely towards my weight loss goal. It's great to get on the scale each week and see the numbers going down but it is even better to put on clothes and feel absolutely wonderful.
Great feedback, Paulette! Thank you!
At Nutrisystem we aim to provide the best diet solution for each client. We are genuinely happy to hear that you saw great progress on the plan, and we thank you for spending the time to share your experience with others! Congratulations on feeling wonderful, and best of luck with continued success!
Kristen,Weight Loss Counseling
Reviewed April 17, 2014
I found every part of my experience with Nutrisystem to be easy! Customer service initially answered all my questions and concerns and helped me place my first order. The food arrived promptly. The program was very easy to understand and to follow without feeling hungry or deprived. The food tasted great! Each month it was easy to adjust my order to meet my needs and preferences. After I reached my goal, it was easy to maintain a few weeks and to terminate my orders. Definitely made losing weight easy and painless!!
Teresa, many thanks for the feedback!
We are so happy to hear that we were able to provide you with the diet solution you were seeking! We appreciate the time you spent to share your positive experience with others based on the convenience and enjoyment of the Nutrisystem Program! We genuinely thank you!
Kristen,Weight Loss Counseling
Reviewed April 16, 2014
I have been on Nutrisystem for 3 months now. I have lost about 20 pounds and not only have I been able to lose weight but I'm learning important things like portion size and adding in lots of vegetables. If nothing else has worked for you, try Nutrisystem.
Donna, thank you for taking the time to share your experience with others!
We are so happy to hear that you have seen such great progress with Nutrisystem and that we have provided you with the diet solution you were seeking! Congratulations on being down 20 lbs and best of luck with your future success! We genuinely appreciate your feedback!
Kristen,Weight Loss Counseling
Updated review: April 19, 2014
I am happy that the company is using my feedback to improve their service and make it for sucessful for those in the future.
Original Review: April 16, 2014
The food was okay. I was sent exactly the same food for the three months that I reviewed which got boring really fast. I lost 5 pounds during the three months and because I received the exact same food, It caused me to easily be discouraged. Most of the food tasted good and my rep was really helpful; however if they offered more of a variety, I feel like I would have been more successful.
Many thanks for the feedback, Stephanie!
Thank you for bringing this to our attention. We apologize about your recent experience, and we will use this valuable feedback to improve our services. We sincerely apologize about your menu selection, Stephanie.
Kristen,Weight Loss Counseling
Reviewed April 16, 2014
I had always struggled with weight loss. I have 4 kids, so pregnancy kept adding on the pounds, and it kept getting harder and harder to get the weight off. When I began Nutrisystem, I was 155 lbs. My starting goal was to get down to 135 lbs. By my very last weigh-in, I had made my goal! I lost 20 lbs. Nutrisystem taught me how to portion my meals, drink more water, eat healthier, so that I could make my goal in a healthy, risk-free way. I now choose water and sugar-free drinks over soda, along with veggies over greasy chips. I'm very satisfied with this program!
We are thrilled to read your feedback about Nutrisystem, Kristin!
At Nutrisystem, we really aim to provide the best diet solution for each client, and we are so happy to hear that we were able to provide you with just that! Congratulations on being down 20 lbs! Thanks so much for sharing your positive experience with others!
Kristen,Weight Loss Counseling
Reviewed April 15, 2014
I have been on the program now for only one week and I am totally impressed with the taste of the food. I love the way everything is portioned out for you and the program is so easy to follow. I recommend it so far. I just have to make sure I lose weight off it now.
Many thanks for the feedback, Mary!
We aim to provide the best diet solution for each client, and we're really happy to hear that you're enjoying your new meals just one week in! Thank you for taking the time to share your positive experience with others!
Kristen,Weight Loss Counseling
Reviewed April 15, 2014
I really hesitated to start Nutrisystem at first because of the cost, and it took me a while to finally commit. I decided that I'd try it for a month or two and hoped it would "jump start" my weight loss, and help me to continue on my own, and it did just that! On two months of NS, I lost about 13 lbs, and then continued to lose on my own afterward! I'm down 17.6 lbs in 3 months and am SO happy!!!
Lisa, we're delighted to read your feedback about Nutrisystem!
Thank you so much for taking the time to share your positive experience with others! We're so happy to hear that you're seeing great progress with your weight loss! Keep up the great work!
Kristen,Weight Loss Counseling
Reviewed April 15, 2014
Dear Nutrisystem team, I have been on the program for 6 weeks and to date, have lost 22 pounds... I am 80 yrs. old and wanted to feel the best I can. Your program has me on the way. Thank you.
Congratulations, Everett! We're delighted to read your feedback about Nutrisystem and are so happy to hear that you're seeing progress! Keep up the great work!
Kristen,Weight Loss Counseling
Reviewed April 15, 2014
Consultation with counselor, Shirley ** - Shirley was extremely helpful, knowledgeable and most of all encouraging. I really benefit from having a person who understands what I am trying to do, asks the right questions and have the good solid solutions for everyday situations.
Thank you, Oneata! We appreciate the time you spent to share your positive feedback about your counselor! We're so pleased to hear that you were satisfied with your experience!
Kristen,Weight Loss Counseling
Reviewed April 14, 2014
When I first looked into it, I was leery of the program. It took me a while to decide to try the program. When I finally made the commitment, I was very motivated to lose the weight. I am very happy with how it has worked. I have lost 26 lbs. since I started Jan. 14. I have made the decision to not continue not because I was unhappy but because of financial reason. It was a scary decision. I am on a fixed income and other priorities were push ahead of the program. If there was any negative to Nutrisystem, it would be the cost. I still tell anyone that asks that the program works and that I was very happy with it. My goal was to lose 30 lbs. but now I will try for more. My doctor says I could go to 40 lbs. but no more. Thank you for helping me feel better, be more active and to look forward to the future.
Barb, we're delighted to read your feedback about Nutrisystem!
Thank you for taking the time to share you positive experience! Most importantly, congratulations on the 26 lbs (and counting)! We're so happy to hear we were able to provide you with the diet solution you were seeking. We thank you for making the decision to choose us!
Kristen,Weight Loss Counseling
Reviewed April 12, 2014
I tried to lose weight by trying different methods. I would only lose a few pounds and I was always hungry. I looked online for a plan that would be good for me. I chose Nutrisystem mainly because I was able to see the kinds of food I would be getting. I was pleased to find that the food was better than I thought it would be taste wise. I had great results in the first month and lost 17 lbs. I hit my target weight loss by the end of the second month.
Reviewed April 10, 2014
I enjoyed the frozen food very much but the others like lunch soups and other, I DID not like. I lost 8 pounds in 3 weeks.
We really appreciate your feedback, Emma! Congratulations on the 8 lbs! We thank you for taking the time to share your experience, and we appreciate the opportunity to improve our products and services!
Thanks again for your feedback!
Kristen,Weight Loss Counseling
Reviewed April 10, 2014
Nutrisystem was an easy and enjoyable way to reach my weight loss goals. The food was very good and the service was great. I lost almost 75 pounds in about a year and have kept it off for a year. Nutrisystem was the only program that had ever worked for me and I have tried a lot. Thank you Nutrisystem.
Cindy, we are delighted to read your feedback about Nutrisystem!
We're so happy to hear that we were able to provide you with the diet solution you were seeking! We genuinely appreciate you taking the time to share your positive experience and saw not only great weight loss results but enjoyed the service provided! Congratulations on the 75 lbs, and for keeping it off, Cindy!
Kristen,Weight Loss Counseling
Reviewed April 9, 2014
My goal to lose 20 pounds was achieved and surpassed! I have currently lost 23 pounds and have decided to go for 30! Once you get the hang of the program it is very easy to follow and convenient. I have already recommended it to two of my friends. My husband has also lost 22 lbs. on the program. My only suggestion would be for my particular taste the lunch selection wasn't very good. Also, it would be nice to be able to buy just breakfast & dinner items on the renewal program instead of having to continue to order 28 lunches. That is the reason I cancelled. Very good experience over all!
Great feeback, Pamela!
We genuinely appreciate the time you to took to share your experience with others, and we're happy to hear about your weight loss progress! As far as the menu selections and programs go, we thank you for providing that feedback and we appreciate the opportunity to improve our products and services. Thanks again, Pamela!
Kristen,Weight Loss Counseling
Reviewed April 8, 2014
For me, the key was/is "portion control" and keeping accurate track of calories; both of which are made easy by the Nutrisystem. Also, the entrees are well-spiced which I think helps to satisfy. I have used your system several years ago with similar results and although I intend to try and maintain my weight, if I need help in the future I'll be back.
Thank you, Fred!
We genuinely appreciate your feedback, and we're happy to hear we were able to provide you with the diet solution that you were seeking! Thank you for taking the time to share your experience with others!
Kristen,Weight Loss Counseling
Reviewed April 5, 2014
I was on the Nutrisystem Program for several months. For the first few months, the product helped me loose a few pounds, but I did not like many of the meals selected by the company. Some of the meals just were not as appealing or tasty as advertised, they also did not satisfy my hunger. I tried to choose desirable meals from the menu offered but received numerous substitutions, which in most cases I did not like. I continued trying to like the product, but I had a lot of difficulty with excessive gas, constipation and bloating.
When I received my last order I tried to stay with the product but just could not do so. I called Nutrisystems and requested information on returning the balance of the product on hand, but to my surprise, the CSR said that I was a few days too late on returning the product. As I had purchased quite a bit of product for several months, I consider this to be very poor customer service indeed. I still have the balance of my last order in the closet. I still wish to return it for credit.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed April 5, 2014
I was on the program twice. Overall I lost 40 pounds and lowered my blood sugar numbers, I am very happy with my results. Food is good and program is easy to do. Thanks.
Great feedback, Wayne!
We genuinely appreciate you taking the time to share you experience with others, and we congratulate you on your success! We're happy you've seen great progress and enjoyed your Nutrisystem meals!
Kristen,Weight Loss Counseling
Reviewed April 5, 2014
Nutrisystem enabled me to finally achieve the goal of weight loss that had eluded my annual New Year's resolutions to lose weight for years. I learned how to eat less, use portion control, and also it took the temptation to choose junk food away by providing a healthy alternative. I didn't have to choose. I just had to eat the good food! The weight just came off and I never felt deprived. I lost forty pounds and feel great! I need new clothes! I have been recommending Nutrisystem to friends. Thanks!
James, we are delighted to read your feedback about Nutrisystem!
We aim to provide the best diet solution for each client, and we are so happy to hear we were able to provide you with the one you were seeking! Congratulations on the 40 lbs of weight loss, James! Thank you for taking time to share your experience with others.
Kristen,Weight Loss Counseling
Reviewed April 4, 2014
I canceled this program after two shipments due to some dissatisfaction. When I signed up for the program, it was made to seem like the program and some exercise would be all I need to lose the weight. The price was high but if that is all I had to put out other than a couple of things such as milk, I would make it. I got the order which had been picked for me by my sales rep. I had informed him of an allergy I had but yet, there were foods in the box that I could not have due to that allergy. I then also started reading the included book about how to work the plan and found out that I would be needing to go out and buy a lot more food to supplement the program. This ended up being pricey on top of what I was already paying out for items that are little more than a $1 cup a noodle.
I decided to go ahead and try it a second month even though following the plan to the letter still left me feeling hungry and not really losing the weight. When I got the second shipment, the box was crushed. It was shipped to the incorrect address even though I had double checked what shipping address I had listed, and there were food in the box that I had not ordered once again that I could not eat due to allergies. I was extremely disappointed in this.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed April 4, 2014
"Fast 5" was really hard but now I'm almost done with week 2 and I feel great. I am on Day 11 and I'm 6.2 pounds down. I see and feel a difference. I have also been working out every single day. I have not missed a day since I started. I would definitely recommend Nutrisystem to anyone who struggles with portion control. I have started a blog that follows me through my journey with Nutrisystem step by step and reviews a lot of the foods that are given.
We appreciate your feedback, Carissa!
We're so happy too hear we were able to provide you with the diet solution you were seeking! Thank you for taking time to share your positive experience with others! Congratulations on your success so far and best of luck!
Kristen,Weight Loss Counseling
Reviewed April 4, 2014
It worked for me because everything was ready to eat. No measuring, no shopping, just go in cabinet and pick what you want to eat!
We're delighted to read your feedback about Nutrisystem, Debbie! We appreciate that time you spent to share your feedback with others, and we are happy to hear we were able to provide you with the diet solution you were seeking!
Kristen,Weight Loss Counseling
Reviewed April 3, 2014
You don't get much food, but in order to take off the weight, there have to be limitations. Bottom line is, eat less... move more. Worked for me because I followed the plan. When I would get stuck (still following the plan perfectly), I would call a counselor and they would give me tips. Before long, the scale was moving, SLOWLY. I do find that NS is expensive and sometimes hard to justify the price when losing only 1-2 lbs a week. Felt like I could have done the same thing, without paying the expensive NS price.
Many thanks for the feedback, Brenda!
At Nutrisystem, we aim to provide the best diet solution for each client, and we are happy to hear that you saw progress on the plan! We really appreciate the time you spent to share your positive experience with others!
Kristen,Weight Loss Counseling
Reviewed April 3, 2014
So far, I am satisfied with my progress. I am 5 weeks into the program and am losing at a steady rate. I am targeting to meet my goal by the end of June. I am satisfied with all the meal selections. However, I have an insomnia problem, so I am not able to sleep for long periods... That makes me snack more at the night hours. I try to use fruit or the packaged cheese puffs to stop the hunger. It seems to be working.
Thank you, Everett!
We genuinely appreciate it and we're happy to hear you're enjoying your meals! Thanks so much for taking the time to share your experience with others. We're happy to hear you're seeing great progress, too!
Kristen,Weight Loss Counseling
Reviewed April 1, 2014
I had an account with Nutrisystem a very long time ago that was canceled in November of 2012. In February 2014, my debit card was tagged for fraudulent activity. Can you guess who set the red flag off? Nutrisystem. I went completely vegan after Nutrisystem. I have no need for it. I didn't order it. I was advised on the phone by the fraud dept. that Nutrisystem had tried to run my card multiple times over a period of a month. But because I could not afford to cancel and wait for a new debit card, I had them release the card in hopes that it was an error that Nutrisystem caught. Big mistake. No new charges popped up on my account on March 18th, 2014 when they managed to pull $269.00 from my account. Funny, because up until that point they tried to charge over $300.
The first time I called, they couldn't find an account with my name other than my old account. Since it was clear that I closed my old account, I was told I would get a refund in 10 days. 10 days passed and I called again for a second time because I had not received my refund. This time I was told that they don't do refunds, and asked me why I didn't close my card and contact my bank. I told them my bank knew, and had froze my card because of them at one point. I offer to send them the bank statement showing they charged me... They say they didn't need it. They aren't giving me the refund. Basically in the end I was told to pound sand. They don't do refunds. Call my bank to get my money back.
My husband calls. He gets the same push back, only this time the rep says that they don't ever charge $269 for an order! That's something they don't do! Again, it's right there on the bank statement! My husband hangs up without a refund, too. (That was the short version of their phone call.) I called my bank who is now taking over and issuing my refund.
Bottom line: Whether or not this diet works is irrelevant. Any company with such shady business practices should not be allowed to operate. They are keeping money that they know does not belong to them and by doing so are essentially stealing. No company should run a debit card so much that your bank sees it as fraudulent activity. Especially when the cardholder never authorized charges! Nutrisystem did. The fact that they are making my bank fight the charges even though they are in the wrong goes to show how far they'll go to keep your money. My suggestion is that if you decide to go on Nutrisystem, close the card they ran as soon as you're done so that you don't receive these phantom charges. It's not worth the trouble fighting their rude customer service to get it back.
Good Afternoon Jenna,
I could not find an account under your name but did find one under James. According to the information on the account the last order was processed in 2012.I am taking this account to finance to do a search and find out where this card was used in our system.
You will hear from me soon.
Regards Jean SCustomer Service Supervisor
1-800-585-5483 x 5319
Reviewed April 1, 2014
Thank you a big help in showing me the types of food to accomplish my weight loss.
Jean, we're delighted to read your feedback about Nutrisystem! Thank you for taking time to share your positive experience! We're happy to hear you're seeing great progress!
Kristen,Weight Loss Counseling
Reviewed March 31, 2014
In my 11th week and I have lost over 21 pounds. Even though the food is better than expected, I recommend that you supplement your meals once a week with your own recipes. I have also found going out once a week and ordering from the "light" menus has been a tremendous boost as well. Now, I have found at least two meals I like, that are good for me, at many of my favorite restaurants. Hoping to lose another 5 pounds or so and then making the lifetime adjustment.
Great feedback, Brian!
Thank you for taking the time to share your experience with others. We're happy to hear you've seen over 21 lbs of weight loss!
Kristen,Weight Loss Counseling
Reviewed March 30, 2014
This is my second experience with Nutrisystem. This time I lost 39 pounds. It took a lot of Will Power to change the way I eat and exercie. At first, I lost the first 10 pounds with ease, then the weight loss was slow until I changed my lifestyle. My plan was to re-evaluate my food intake, "what" I was eating and "when". For my exercise I used an old DVD that Nutrisystem sent me four years ago when I first tried the plan. It's called the "Womans Walk" . I did the two mile walk seven days a week Monday through Saturday. I would weigh myself on Fridays. After the first six weeks the weight started to fall off and I could "See" my body change! The secret is to MOVE constantly. I would highly recommend the program! Thank You for giving me back my GIRLISH FIGURE!
Deborah, we are delighted to read your feedback about Nutrisystem!
Thank you so much for taking the time to share your positive experience! We aim to provide the best diet solution for each client, and are happy to hear you saw great progress! Congratulations on the 39 lbs, and keep up the great work!
Kristen,Weight Loss Counseling
Reviewed March 29, 2014
The Program works and works well. The worst part for me was the craving and with their protein bars and morning drinks, I was able to keep on track and lost over 10 pounds in 2 month with Exercise. The only complaint that I have was even when ordering specific items, substitutions would be made without notifying me of the changes.
We appreciate your feedback, Dorothy!
Thank you for taking the time to share your experience with others! We are happy to hear that you saw great progress and kept on track! As far as the substitutions in your orders we apologize and will use your feedback as an opportunity to improve our products and services. Thank you!
Kristen,Weight Loss Counseling
Reviewed March 26, 2014
I just called to cancel my order today, and was informed that because I am cancelling before receiving my second shipment I would be charged $82.49 as a result (the equivalent of the 20% discount I received for the initial order). I reviewed my initial receipt and Nutrisystem account details and there was nothing in either advising me of such a fee. Moreover, I do not recall ever being advised of such a charge up front. Can't help but think this seems ripe for a class action lawsuit.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed March 25, 2014
I am taking a break for NutriSystem. Got in a rut after a year. I always give myself a year or 2 break. The food is good, easy to prepare. Lost 20 pounds which makes me happy. And have kept it off.
Great feedback, Darlene!
Congratulations on your weight loss, and thank you for taking the time to share your experience with others. We aim to provide the best selection for your diet solution needs and are here for you in the future, Darlene!
Kristen,Weight Loss Counseling
Reviewed March 24, 2014
I followed your advice. I lost 27 lbs in 2 months, we eat out a lot and the eating out guide was a life saver. I have had 3 blood pressure pills cancelled because of my weight loss. If I start to gain weight I will reorder nutrisystem because I know it works.
Thomas, we are absolutely delighted to read your feedback about Nutrisystem!
Thank you so much for taking the time to share your positive experience with others! We aim to provide the best diet solution for each client. Congratulations on the 27 lbs of weight loss, and the success you have seen health-wise! Keep up the great work!
Kristen,Weight Loss Counseling
Reviewed March 23, 2014
I decided to cancel my account because I didn't love the food and I can cook for myself for a lot less money. I was notified that when I cancelled my account I would be charged $85.00 because it was no longer a recurring order. Seriously? Because I didn't like your product?
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed March 23, 2014
I started on Nutrisystem Jan. 1. In three months, I have lost 25 lbs. What I have learned the most is portion size. I am comfortably full not having eaten a huge plate of food and as Nutrisystem teaches eating 6 times a day. It couldn't have been easier.
Roger, thank you for taking the time to share your experience with others!
We are so happy to hear that we were able to provide you with the diet solution you were seeking! Congratulations on the 25 lbs of weight loss and developing great eating habits!
Kristen,Weight Loss Counseling
Reviewed March 23, 2014
Great experience. I changed my eating habits too. Eating so many more vegetables, less fruit, less protein, more what are they called the category with almonds or buttermilk. Oh and eating frequent small meals.
We appreciate your feedback, Susan!
At Nutrisystem we aim to provide the best diet solution for each client, and we're happy to hear about your experience! Congratulations on all of your new eating habits, and thank you for sharing your positive experience with others!
Kristen,Weight Loss Counseling
Reviewed March 22, 2014
Was very pleased with ordering process and every shipment arrived on time and was accurate. Enjoyed the website and anytime I called my questions were answered in a friendly professional manner. Met my goal loss.
Great feedback, Sandra!
We're delighted to read your feedback about Nutrisystem! We are happy to hear that you saw great progress on the program and met your goal! Thank you for sharing your experience with others, Sandra!
Kristen,Weight Loss Counseling
Reviewed March 20, 2014
I have lost over 40 pounds in two and a half months on Nutrisystem. I am the owner of a radio station and as part of my job I travel a lot of evenings broadcasting sporting events and don't have a lot of time to prepare meals. Nutrisystem was the perfect diet for me. Everything was prepared for me and easy to prepare and eat. The most important part is it taught me portion control, which is a problem I have had only eating two times a day. Now I eat five to six times a day and am never hungry, even running four to five miles a day.
Chris, we are thrilled to read your feedback about Nutrisystem!
Firstly, congratulations on your 40 lb weight loss in that period of time! At Nutrisystem we aim to provide each client the diet solution they were seeking, and we are delighted to hear that you have enjoyed the convenience and portion control of the meals, and have seen such great progress!
Congratulations and keep it up!Kristen, Weight Loss Counseling
Reviewed March 17, 2014
The program works very well for me. I would like to see more new food items in Basic and Core programs. Overall, I will use Nutrisystem again for healthy weight loss and have recommended it to my friends.
Rob, we're delighted to read this feedback about Nutrisystem!
Thanks so much for taking the time to share your positive experience with others! We appreciate your feedback as far as far as the food variety and take that as an opportunity to improve our products!
Thanks again for sharing with others!Kristen, Weight Loss Counseling
Reviewed March 17, 2014
This is a very easy program to be on. The food is very good and the variety is great. The staff at Nutrisystem was extremely helpful and knowledgeable.
Great feedback, Kathryn!
We are so happy to hear that we were able to provide you with the diet solution you were seeking! We're happy to hear you enjoyed your foods and the ease of the plan, and your staff here at Nutrisystem is always here to help!
Kristen, Weight Loss Counseling
Reviewed March 16, 2014
My husband and I have both reached our weight loss goals on Nutrisystem. I was especially pleased with the accuracy of our orders, excellent customer service, and the quality and variety of the food. Nutrisystem helped make it easy, and we both feel that now we have a better idea of proper portion size and will be able to maintain our weight. Thank you, Nutrisystem!
Thank YOU, Angela, to you and your husband for choosing Nutrisystem!
We appreciate your feedback and are delighted to hear that you have both reached your goal weight and enjoyed your meals! We genuinely appreciate you taking the time to share your positive experience with others and congratulate you again!
Kristen, Weight Loss Counseling
Reviewed March 16, 2014
Nutrisystem worked great for me. It's the only way I was able to lose the 20 pounds I wanted to lose. It's easy, reasonably priced if you consider what you pay for each meal and the food was mostly very good.
Great feedback, Sheila!
Thanks so much for taking the time to share your positive experience with others! We aim to provide the best diet solution for each client and we are so happy to hear that you enjoyed your meals and saw great progress! Congrats on the 20 lbs, Sheila!
Kristen, Weight Loss Counseling
Reviewed March 16, 2014
I wish I could still do the weekends off program. I would join Nutrisystem again. I simply can't afford $300-350 a month for food. I only have a $200 budget for food.
Great feedback, Kelli!
Sounds like Nutrisystem has worked for you in the past, and we would love to have a Counselor contact you within the next 48 hours to talk about your options. Thank you providing us with feedback about your experience!
Kristen, Weight Loss Counseling
Reviewed March 16, 2014
I have reached my goal and the Nutrisystem plan was so easy to follow. I didn't have to measure or count any points. Everything was so easy for me. Thank You!
Thank YOU, Elaine!
We genuinely appreciate you taking the time to share your experience with others, and we're delighted to hear that you've seen great progress! Congrats on reaching your goal!
Kristen, Weight Loss Counseling
Reviewed March 15, 2014
Excellent choice of foods, actually loved this diet and lost 35 lbs. I've now changed my eating habits and feel fantastic. The food tastes great and love the fact that you also get frozen foods. I did the auto delivery and it always came in time. I highly recommend this diet to anyone.
Kathleen, thank you so much for taking time to share your experience with others!
At Nutrisystem, we aim to provide the best diet solution for each of our clients, and we are genuinely delighted to hear you've seen great progress! Congratulations on your 35 lb weight loss, and we wish you the best of luck with your continued success!
Kristen, Weight Loss Counseling
Reviewed March 13, 2014
I joined the Nutrisystem program with the intention of losing 31 pounds in 8 weeks. As I enter my 8th week, I have lost 27 pounds and am looking to lose a few more by the end of the week. The system worked for me with little or no problems or starvation. I'd highly recommend this program to those who seriously want to lose weight.
Great feedback, Ron!
We are so happy to about the now the 27 lbs of weight loss! We really appreciate your feedback, and genuinely thank you for sharing your positive experience with others! Thanks for choosing Nutrisystem!
Kristen, Weight Loss Counseling
Reviewed March 12, 2014
It portions out what I eat. I can swap breakfast and dinner depending on my daily schedule. I can select what foods I get to eat. I can have some form of chocolate every day. If I skip a day to celebrate, I can resume the diet without much guilt and keep going. I have lost about 15 pounds in 5 weeks and still going.
Judy, we are delighted to read your feedback about Nutrisystem!
Thank you so much for taking the time to share your positive experience with others. We're happy to hear we were able to provide you with the diet solution you were seeking!
Congratulations on your 15 lb weight loss! Way to go!
Kristen, Weight Loss Counseling
Reviewed March 11, 2014
I lost 10 Pounds with a months’ worth of food. I have food for another month, so I hope to lose 10 more. The food is great, but I should have ordered more variety.
We appreciate your feedback, Monie!
Thank you for taking time to share your positive experience! We aim to provide the best diet solution for each client, and we are delighted to hear you've seen great results. Congratulations on your 10 lbs and good luck with your continued success!
Kristen, Weight Loss Counseling
Reviewed March 11, 2014
Your 5-day shakes were awful, unpalatable. I guess I needed more hands-on interactions with your consultants. Emails generally go unread. I don't know what I expected, but was not happy with your program. I have 2 months' worth of your food that will probably end up in the trash. Perhaps I had difficulty because I work nights and never knew what meal I should be eating. But, I was disappointed with your product.
Hello Stephanie,
We're sorry to hear that you weren't happy with your chosen meal options. We sincerely apologize and would like to make it up to you! One of our counselors has attempted to contact you and we would be happy to try again within the next few days to form a possible resolution.
Again, we sincerely apologize for any inconvenience that you had with your purchase.
Kristen, Weight Loss Counseling
Reviewed March 8, 2014
I subscribed for two months, and saw a decent change in the way my clothes fit. Although I do not own a scale at home, it was easy to tell, by the fit of my clothes, that I was losing inches - and THAT is what I wanted at the start of the program. I recommend trying it out. PS - although I feared the food would taste like cardboard, IT DID NOT, and I was happily surprised at the taste!!!!
Great feedback, Melody!
Thank you, we genuinely appreciate it and we're happy to hear that you enjoyed your meals and saw progress! We aim to provide the best diet solution for each client! Best of luck with your continued success!
Kristen, Weight Loss Counseling
Reviewed March 8, 2014
I found NutriSystem very easy to follow. The food was delicious and very seldom did I feel hungry. I have learned how to eat and lose weight and NOT skip meals as I have always done in the past when I have wanted to lose weight. I am keeping the weight off since stopping and would recommend this program to everyone.
Great feedback, Norma, and Congratulations!
At Nutrisystem we aim to provide the best diet solution for each client, and we are so happy to hear that you have seen progress on the plan with the meals! We genuinely appreciate you taking the time to share your positive experience with others!
Kristen, Weight Loss Counseling
Reviewed March 8, 2014
I have recommended Nutrisystem to others. The food was mostly good and I lost 13 pounds in 2 months. Directions for cooking were easy to follow, too. Thanks!
We appreciate your feedback, Terri!
We're happy to hear you were seeing great progress and also enjoyed your meals! Congratulations on the 13 lb weight loss, and best of luck with your continued success!
Kristen, Weight Loss Counseling
Reviewed March 7, 2014
I could not have lost this weight without the help and support of Nutrisystem. I had been overweight for almost 5 years. I needed something easy and good tasting. I got all that with Nutrisystem. I don't have time to go for weigh-ins, I have a scale right there in my bathroom. I also had the convenience of having dietary counselors available to answer my questions as needed. This is such a yummy and no-brainer program. It just doesn't get any better. Thank you Nutrisystem!
Nancy, we're delighted to read your feedback about Nutrisystem!
Thank you so much for taking the time to share your positive experience with others! We aim to provide the best diet solution for each client! We are really happy to hear that you have seen progress with the program and have enjoyed your meals. Thanks again, Nancy!
Kristen,Weight Loss Counseling
Reviewed March 7, 2014
Nutrisystem is incredible! I lost 25 pounds in 8 weeks!!! I would recommend NS to anyone that is serious about losing weight and learning how to eat healthy, they will teach you how to live better.
Paul, we are delighted to read your feedback about Nutrisystem!
Thank you so much for taking the time to share your positive experience with others! We genuinely appreciate it and we're so glad to hear that you have seen such great progress! Congratulations on your 25 lbs weight loss and best of luck with your continued success, Paul!
Kristen,Weight Loss Counseling
Reviewed March 5, 2014
My wife signed her & I up for the 2 month plan. We didn't realize a weight loss and much of the processed food wasn't good to the taste or for our health. Needless to say, we called and cancelled the program. However they charged us $89 to cancel and then continued to ship. We called again and they tried to say we only cancelled one order and gave us a return label. Then they charged us the full price again. I called for the refund and again they held back $89 claiming it's in their fine print. Said we could have returned first month's for a partial refund but didn't say that when we cancelled. We threw the stuff out and recommend others be careful with this company.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed March 4, 2014
I tried Nutrisystem and suffered Migraines from all the processed foods. Even though my told me to try it and see if it helps. Nutrisystem would not give me my money back because it was past the 30 days. They do not take any situation personal they make not exceptions. This company is supposed to help people but yet they don't even understand when a medical condition prohibits you from using their product. I am very disappointed in my decision to ever deal with this company at all. Stay away from them.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed March 4, 2014
I received a package for woman and I'm a man, and very different from the order that I made. I called two times, but I didn't receive any help, and the second operator was very rude. I put the order on the trash! Never, I'll order again from Nutrisystem.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Updated review: March 9, 2014
Nutrisystem was quick to respond and fix the situation. They have an amazing customer service department!!
Original Review: March 2, 2014
I was very excited to try the nutrisystem program, however I found many of the dinner foods unappealing and not very tasty. I am also unhappy with the amount of sodium and preservatives that the foods contain. While I enjoyed the breakfasts and snacks/desserts for the most part, I found myself feeling sluggish and very uncomfortable after eating the dinners and some of the lunches.
I would have severe problems with gas and bloating. Another unfortunate side effect for me was extreme water retention, probably due to the excessively high sodium levels in the foods. While I am sure this product works really well for others, it did not work for me. I will be canceling any future shipments tomorrow when their customer service department is open.
Hello Amy,
We sincerely apologize about your experience! We appreciate your feedback, and would like to make things right. We will schedule you someone from our Weight Loss Counseling Department to contact you within 48 hours to form a resolution.
Many thanks for the feedback, Amy! We appreciate this opportunity to improve our products and services.
Kristen, Weight Loss Counseling
Reviewed March 1, 2014
I am extremely satisfied with my experience with Nutrisystem. Other than not being a fan of beans, everything was good and easy to make. I have already recommended it to a few people that I know are interested in losing weight. I will definitely come back to the program if ever I need to in the future.
Great feedback, Tricia!
Thank you so much for taking time to share your positive experience! We genuinely appreciate it, and we're happy to hear that you are satisfied with the program and would recommend to others! Many thanks for the feedback!
Kristen, Weight Loss Counseling
Reviewed Feb. 28, 2014
I am very happy to get back to my size. I already lost 10.5 lbs and my clothes are looking good on me again. The food is good and there is a good variety to choose from.
Great feedback, Anne!
We are delighted to read about your positive experience with Nutrisystem! We aim to provide the best diet solution for each client, and we are happy to hear you're seeing great progress on the plan! Congratulations on those 10.5 lbs and best of luck with your continued success!
Kristen, Weight Loss Counseling
Reviewed Feb. 28, 2014
Honestly it's expensive and a little scary to make that kind of commitment to a diet. That being said my experience was fantastic. The food is really good and I'm a very picky eater. The first five in seven days was a little difficult and honestly I was afraid to step on the scale afterwards. But I lost 9 pounds in the first 7 days. Once you get to the actual 28 day program you get a lot more to eat and I usually ate every hour all day. My goal was 20 lbs and I figured it would take about two months. I lost 22 lbs in 34 days. I was amazed I didn't exercise much but I do have a pretty active job. I just received my second 28 days and I've already exceeded my goal. So now it was time to cancel and to be honest I thought it was going to be a hassle. To my surprise it was very quick and easy. They asked me how it worked for me, said it was cancelled and I received an email instantly showing it was cancelled. I would definitely recommend this program. Just a side note I did cheat on this diet a couple times and it still worked.
Rick, we are beyond delighted to read your feedback about Nutrisystem!
Thank you so very much for taking time to share your positive experience with others! We are so happy to hear that we were able to provide you with the diet solution you were seeking! We're happy to hear that you saw such great progress in your time on the program! Congratulations on reaching (and exceeding) your goals!
Kristen, Weight Loss Counseling
Reviewed Feb. 27, 2014
I have been using the Nutrisystem 5 day kit box I purchased at Walmart and have lost 10 pounds in 5 weeks on it. I love it, so easy and food is delicious. I like the "homestyle" choice the best. Thought I would never be able to lose due to menopause and slowed metabolism but I was wrong. Nutrisystem works! It really does! Worth every penny to me :)
Great feedback, Kathleen!
We are delighted to read about your experience, and congratulate you on your 10 lb weight loss! At Nutrisystem we aim to provide the best diet solution for each client, and we are so happy to hear you've seen great progress and enjoyed your meals-- even with our popular Walmart 5-Day Jumpstart Kit! Thanks again for sharing!
Kristen, Weight Loss Counseling
Reviewed Feb. 25, 2014
I am very happy with my resultant 20# weight loss. I now have set a 10# weight loss goal for my second Nutrisystem goal and am very confident I will achieve it. I feel you must have determination and a positive attitude to achieve your Nutrisystem goals.
Great feedback, Ron!
We're happy to hear about the 20 lbs of progress, and even happier to hear that we were able to provide you with the diet solution you were seeking! We genuinely appreciate you taking the time to share your positive experience!
Kristen, Weight Loss Counseling
Reviewed Feb. 24, 2014
Nutrisystem helped me get a jump start on weight loss and helped me start eating lots of little meals instead of large ones that made me gain weight. I love Nutrisystem!!
Great feedback, Dominoe!
Thank you for taking the time to share your experience with others! We aim to provide the best diet solution for each client, and and we are genuinely happy to hear you enjoyed your meals! Way to go!
Kristen, Weight Loss Counseling
Reviewed Feb. 24, 2014
I wanted to lose weight for a dream trip my husband and I were taking. I was so excited with my results!! Every week I would weigh in and was thrilled to see my weight go down! Thank you Nutrisystem!!
Barb, congratulations and thanks for the feedback!
Thank you for taking the time to share your positive experience with others! We're happy to hear that we were able to provide you with the diet solution you were seeking!
Kristen, Weight Loss Counseling
Reviewed Feb. 24, 2014
I began NS in March of 2013 at 178lbs. In March of 2014 I am 135lbs. I stopped eating NS pre-packaged foods at 6 months and eating from NS recipes and portion guides. I have continued to follow the NS eating guide and continue to have successful weight loss. I would like to get the 40 & 50lb bears but when I stopped ordering food from NS, I was locked out of the website. It was my understanding that NS was a lifetime community.
Candy, thank you so much for your feedback!
We appreciate you taking the time to share your experience and progress of your journey with others. We appreciate the opportunity to improve our products and services and we thank you for bringing this to our attention. Someone from our Counseling Department will be reach out to you soon to address your feedback.
Thanks again!Kristen, Weight Loss Counseling
Reviewed Feb. 24, 2014
I had been struggling with weight in middle age and I am a lifetime member of Weight Watchers, I was going to a gym 4 times a week with no changes on the scale! It was frustrating to say the least. My husband and I started Nutrisystem together. We are on it 5 weeks. He has lost over 15 lbs and I have lost over 10. Most of the food is very good and we feel satisfied! We would highly recommend this diet to anyone needing to lose weight.
We appreciate your feedback, Judith!
At Nutrisystem, we aim to provide the best diet solution for each client, and we are so glad to hear we provided you with that! We are so happy that you've seen such great progress with the plan! Thank you for taking the time to share your positive experience with others, Judith!
Kristen, Weight Loss Counseling
Reviewed Feb. 23, 2014
I have tried dieting on my own, but never succeeding. My problem was that I couldn't control how much food I out on my plate. After watching the commercials about Nutrisytem on t.v. numerous times, I decided to give it a try. Not only did it teach me the right portions of food to eat, I began losing weight the very first week! I was so excited!
I lost sixty pounds in ten months! I continued with the program for two more months until I felt I was ready to go on my own. So far, I have managed to keep the weight off, by watching what and how much I eat, along with exercise. The program really works and I would recommend it to anyone who wants to lose weight. Thank you Nutrisystem!
Janet, we are delighted to read your feedback about Nutrisystem!
Thank you so much for taking the time to share your experience with others. We are so happy to hear you saw such great progress. Congratulations on the 60 lb weight loss! We're very happy to hear we were able to provide you with the diet solution you were seeking!
Kristen, Weight Loss Counseling
Reviewed Feb. 23, 2014
I tried NutriSystem for several months and did lose weight very slowly as the diet doesn't fit my work schedule. However, the food gave me and my sister severe gas and has triggered both our bowel diseases to flare up. I do not recommend this food to anyone with any kind of bowel disease. The pain is not worth it.
Hello Shawna,
We sincerely apologize your experience! We appreciate your feedback and would like to make things right. We would like to schedule you someone from our Counseling Team to contact you within 48 hours to address your feedback.
Thank you in advance for your time and consideration,Kristen - Weight Loss Counseling
Reviewed Feb. 22, 2014
My goal was to lose 25 lbs, getting to 200 lbs. Everything went so well. I lost 40lbs and 5 inches from my waist. I am very pleased and even excited when I tell people how I did it. In addition, I learned a lot about portion control and food choices. [Bye-bye potato chips.] I highly recommend Nutrisystem.
Great feedback, Carl!
We are so delighted to read your feedback about Nutrisystem! We genuinely appreciate you taking the time to share your positive experience with others. Most importantly, congratulations on your weight loss success! We aim to provide the best diet solution for each client!
Kristen, Weight Loss Counseling
Reviewed Feb. 22, 2014
I had a very good experience with Nutrisystem. My biggest problem losing weight was portion control. This diet solved this problem for me. I did not over eat. I also did not get hungry. I canceled my order because I felt that I had overcome this issue. Also, Nutrisystem was a little over my food budget. However, like I said, I believe that I can now utilize the lesson I learned from your guidelines. I would recommend a trial of your products to friends. I lost 12 pounds in five weeks. If I find that I cannot control my portions I will restart your program.
Great feedback, Linda!
We appreciate the time you spend to share your feedback! We're happy to hear we were able to provide you with the diet solution you were seeking and congratulate you especially on the 12 lb weight loss as well as everything you have learned from the plan!
Kristen, Weight Loss Counseling
Reviewed Feb. 22, 2014
Nutrisystem sucks!! I paid $229.00 for my first shipment and all the foods are the same!! Repeats!! I guess $230.00 doesn't buy what it used to. I am hungry all the time, I don't think that's how it should work. When I canceled any future shipments, they charged me a cancellation fee of $61.50!! What!!? What a crock!! Will never do business with Nutrisystem again!! I can eat Lean Cuisine or Weight Watchers dinners and get better results. That's all I got. Sorry, but true.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 22, 2014
I had been struggling with losing the last ten pounds to reach my normal BMI. After my hip surgery, I decided that the convenience of Nutri-System would help me by not having to worry about preparing meals. It was so convenient having the three meals and snacks right at my finger tips and ready to go into the microwave. The food was good and nutritious. I didn't get hungry and was not tempted to cheat. I kept a list of my grams of protein and fiber. Adding an English muffin each day added only one hundred calories and the needed nutrients to meet my protein and fiber needs. This might be something you would consider as part of your plan. Overall, I would rate Nutri System as excellent.
Great feedback, Dolores! Thank you!
We genuinely appreciate you taking the time to share your positive experience with others! We are so happy to hear that we were able to provide you with the diet solution you were seeking! We aim to provide the best diet solution for each client and are delighted that you enjoyed the convenience of the meal plan!
Kristen, Weight Loss Counseling
Reviewed Feb. 22, 2014
Overall had a good experience with Nutrisystem. The food was good and I was able to determine which meals I liked best. Had great experiences with the customer service that was provided over the phone. If I felt like I needed to go back I would and know I would be successful again.
Thank you, Samantha!
We're delighted to read your feedback about Nutrisystem! We aim to provide the best diet solution for each client and are pleased to hear that you enjoyed your meals and experience. Thanks for taking the time to share with others!
Kristen, Weight Loss Counseling
Reviewed Feb. 22, 2014
My experience was a good one. Specifically, I learned that I need to change the types of foods that I eat and the frequency upon which I eat them. It was an enlightening experience.
Great feedback, Dave!
Thank you, we genuinely appreciate it and we're happy to hear you've enjoyed your meals! We appreciate you taking the time to share your positive experience with others!
Kristen, Weight Loss Counseling
Reviewed Feb. 22, 2014
I am a 66 year old male that was a bit overweight to the point of not feeling comfortable with myself and fitting into my clothes. Over the years I have always used the "Fit for life" diet which is mainly fruits and vegetables. It had always worked for me when in my 30's, 40's and into my 50's. When I reached my 60's I found I could no longer stick that type of diet. At the very start of last year I decided to stop eating carbs and to cut down my sugar intake. I lost 11 pounds in two months doing that but during the course of the year I put it all back plus. This year I decided to try the Nutrisystem diet and was pleasantly surprised by the taste of the food as well as the results I achieved. I lost 25 pounds in seven weeks. I feel and look so much better and I am much more comfortable getting around.
Congratulations, Patrick, and thank you for your feedback!
We aim to provide the best diet solution for each client! We genuinely appreciate you taking the time to share your positive experience with others and are so happy to hear you saw great progress and enjoyed your meals!
Kristen, Weight Loss Counseling
Reviewed Feb. 21, 2014
I was on but stopped using Nutrisystem about 10 months ago because we were moving to a new home. So now I have the time to get back on it. I wanted the same plan as before but they would not give me the same price that I had paid. I've talked to a few reps and each one said they couldn't match the price I had paid before. The last time I called they were only $6 off from reaching a deal with me and were supposed to check with a manager and get back to me. I had asked to speak to the manager and they refused saying they couldn't do anything different. So this is how they treat former customers? The food was good. I don't know if they offer the same as before as far as the food selection. But the one drawback had always been how expensive they were. That is why I won't pay anything more than what I had paid before. Good luck to everybody trying to get things resolved with them.
Good Evening Richard,
I have placed your new order. You should receive an email confirming your order. If you receive any items you do not like, just let me know and i will replace
Tomorrow on February 25th, 2014 i will send you a private email with all the details we discussed on the phone today.
Thank you for letting assist you in this matter
Regards,Jean S
Supervisor, Nutrisystem Inc
1-800-585-5483 x 5319
Reviewed Feb. 21, 2014
I was told that the food I could not eat would be replaced. I talked to a man called Jeff on 2/5/14. As so yet, I have still not received the replacements. They sat on my tea cart until this AM. I went almost a week without the lunches and dinners because they were way too spicy for me to eat. I cannot recommend such a company
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 21, 2014
A lot of the food was very good, like the white chili, pancakes, chicken breast, lunch pau noodles (not sure of spelling) and bagels. But some was just plain disgusting. I threw out the risotto, and did not like the cinnamon rolls or the turkey and stuffing. If a person sticks to the program and doesn't stray a lot then I believe one can lose weight. I stopped because of the expense and not being totally committed.
Many thanks for the feedback, Denise!
We appreciate the opportunity to improve our products and services, and if you're interested in help or a solution, we would be happy to schedule someone from our Counseling Department to contact you within 48 hours to address your feedback.
Thank you again for sharing your feedback!Kristen, Weight Loss Counseling
Reviewed Feb. 21, 2014
The Nutrisystem plan worked well for me. Lost 16 pounds in 2 months. Followed the plan very closely, logged all my food, exercise, etc online or on the phone app. I'm not a huge dessert person so didn't have many snacks.
Andrew, we are delighted to read your feedback about Nutrisystem!
We appreciate the time you took to share your experience with others, and congratulations on your 16 lb weight loss! We're happy to hear you saw great progress!
Kristen, Weight Loss Counseling
Reviewed Feb. 21, 2014
As others have noted, there is a fee (payback of discount on first box) if you cancel your second shipment and you have to pay for return shipping. Paid about $260 for first month and then canceled second month and had to pay about $90 in fees and shipping. Also took about 30 minutes to get it accomplished. I did not even realize there was a second shipment on the way until I received email that it was sent. It was an impulse buy because I was really excited about losing weight and not being hungry. Unfortunately I was hungry since I eat a lot and then to go on the fast five with it's very limited calories. I guess biggest complaint would be that I wish there was better understanding of what to expect with cancellations, automatic shipping and returns. I was willing to take the $260 investment to give it a shot but was disappointed in paying the extra $90 when it did not work for me.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 20, 2014
In my family I have several members that have Celiac disease (gluten intolerance). It would be nice to have a program for them. Because of the restrictions they have a hard time finding weight loss products.
Many thanks for your feedback, Melissa! We appreciate the opportunity to improve our products and services. We appreciate you taking the time to share your feedback!
Kristen, Weight Loss Counseling
Updated review: March 27, 2014
First I want to thank you for your response. I was shocked when Nutrisystem sent me the FAST 5 for free. I have tried the FAST 5 and it works. Thank you for your customer service and I love the food.
Original Review: Feb. 19, 2014
I just placed my order for Men's Core package using the Walmart link. I was told since I used the Walmart link I was not able to get the Fast 5 free. Was disappointed I could not get the Fast 5 Free and if I knew I couldn't I wouldn't have bought the Walmart starter pack. I was offered a $15 discount but was REALLY bummed I could not try the Fast 5 because I heard great reviews and wanted to try it. But other than that I will give the plan a shot.
Good Afternoon Braulio,
A happy customer is a successful customer.
if you ever need assistance; please don't hesitate to contact me.
Have a wonderful weekend
Jean
Reviewed Feb. 18, 2014
Nutrisystem taught me a lot about portion control and eating 6 small meals a day which I have carried over into a current vegan diet.
Great feedback, Beth!
We're delighted to read your feedback about Nutrisystem and thank you for taking the time to share your experience with others. We're happy to hear we were able to provide you with the diet solution you were seeking!
Kristen, Weight Loss Counseling
Reviewed Feb. 18, 2014
The foods that were decent have been discontinued. Most foods were bland and appeared to be high in sodium. Nutrisystem really does not teach you how to eat when you are done with the program.
Many thanks for the feedback, Dean!
We thank you for taking the time to provide us with this feedback about your experience and our products. We appreciate the opportunity to improve our products and our services.
Someone from our Counseling Team will be contacting you within the next 48 hours to address your feedback, Dean. Thank you!
Kristen, Weight Loss Counseling
Reviewed Feb. 17, 2014
A few days ago I responded to your email - The five day, weekends off plan, etc. I followed all of the online steps and never got processed. Did that twice. Next day, or two, tried again, same result. Corresponded with a counselor, asked a couple questions and was instructed to continue with my process for purchase. Nothing happened. Need some answers or please remove me from your email lists.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 17, 2014
41 lbs lost in 13 weeks. It is a great way to lose weight and I recommend it to my friends and family. I followed it and worked out 6 days a week and the weight came off quickly. I tend to put some weight back on and would buy a months food at a time if I didn't have to get it for at least 2 months to get a pricing special.
Pauline, we're delighted to read your feedback about Nutrisystem!
We aim to provide the best diet solution for each client, and we are delighted to hear that you've seen such great progress! Congratulations on the 41 lbs Pauline, and thanks for taking the time to share your experience with others!
Kristen, Weight Loss Counseling
Reviewed Feb. 15, 2014
This program is a hassle, hassle, hassle! Portions are smaller and calorie counts higher than what you can do on your own at the grocery store. I was starving all the time. Energizing shakes made me shaky. Frozen food arrived thawed and getting it replaced took an argument. Counseling consists of yelling at you if you don't follow their rules, even though it makes no difference. They're really going to tell you that weighing too often will make you gain weight! Or that an extra 10 calories a day of unapproved coffee creamer, when your total daily calories consumed is 1041, is the entire reason you gained weight! I can lose weight on larger portions of Special K, Lean Cuisine, etc., for a total daily calorie count of 1,000, without being hungry, and no one yells at me. :-) Am returning it for a refund. I'll have to see if that is a hassle, too! Go ahead, Nutrisystem, pipe in with how you're sorry to hear about my experience and you'll look into it! Yeah, sure!
Updated review: Feb. 17, 2014
Nutrisystem sent me a shipping label to return the food, which was all I had wanted.
Like I said, the system itself is fine, works on low calories and portion control.
The customer service rep sent me an email saying I was very rude on my call, and apparently didn't like that I wrote that lean cuisine meals are the same amount of calories. I wasn't trying to be rude to the rep, but probably did get a bit snippy when it became apparent they weren't going to help me with sending the product back.
Original Review: Feb. 14, 2014
The system itself was fine. I lost a few pounds right off the bat. The food was ok, not horrible. I plateaued after 2 weeks and realized I could purchase the freeze dried soups myself from Ralph's and save a ton of money. I cancelled back in November. Lo and behold, here it is in February and there is a $200+ charge to my card and a box at my door step. Customer service, much like everyone else here said, is awful. They said they cancelled it again (make sure you get a cancellation number!!) but told me I had to pay the $50 shipping to return the food even though it was their mistake. I do not recommend them at all. Customer service is awful. You can purchase lean cuisine meals for so much cheaper, they contain more and better food, and it will cost the same. Has the same amount of calories too.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 13, 2014
I started last week with the Fast Five program and stuck to the plan as described and lost 5.5 lbs in a week. Have now moved onto the program and on day 4. Great program for a weight loss plan. Food is good for a diet plan and you eat tons of other items. I can't even fit my dessert in each day. Would recommend!
Many thanks for the feedback, Dana!
Firstly, congratulations on the 5.5 lbs on the Fast 5! We're happy to hear we were able to provide you with the diet solution you were seeking and have seen great progress! Thanks for taking the time to share your positive experience with others, Dana!
Kristen, Weight Loss Counseling
Reviewed Feb. 13, 2014
Very easy to follow with great results. Takes all the guess work out of trying to lose weight and gave me the structure I needed.
Karmen, many thanks for the feedback!
We aim to provide the best diet selection for your diet solution needs and are pleased to hear that you enjoyed your meals and saw great progress! Thank you for sharing!
Kristen, Weight Loss Counseling
Reviewed Feb. 12, 2014
Weight loss using Nutri-System meals and following the Nutri-System diet plan really is a no-brainer. There is a wide variety of Nutri-System foods for ordering. Both frozen and ready-to-eat foods are available for ordering. You can be confident that these meals are easy to prepare, contain healthy ingredients, as well as, being quite tasty. You are guaranteed to lose weight when you follow Nutri-System's detailed daily meal planning and weight-loss regiment. The best thing about being on a Nutri-System weight loss program is it's easy and the food really is great tasting. I lost 40 pounds with Nutri-System and now Nutri-System will be helping me to maintain my new, healthy weight.
Great feedback, Barbara!
Thank you so much for taking time to share your positive experience with others! We are so happy to hear we were able to provide you with the diet solution you were seeking that fit your lifestyle! We're delighted to read that the convenience, taste, and of course results were promising for you. Congratulations on the 40 lb weight loss and your continued success, Barbara!
Kristen, Weight Loss Counseling
Reviewed Feb. 12, 2014
Understanding how certain food can affect our body and what it can do. I have learned a lot about portion control and what to stay away from. Look good and feel better about myself. I do recommend this diet and would go back if need arise.
Gloria, we're delighted to read your feedback about Nutrisystem!
We aim to provide the best diet selection for each client and are happy to hear that you've learned from the plan and would recommend to others! Thank you for taking the time to share your positive experience!
Kristen, Weight Loss Counseling
Reviewed Feb. 12, 2014
I had stop smoking 2 years ago and gain 40 lbs. I try everything to lose and I DID not succeed. I met a lady one day she had lost a lot and that's when she told me about nutrisystem. I started on the diet January 1 2014 and today is February 11 and I lost 23 lbs so I think this is great. I would recommended to my friend for sure. Thank you.
Thank you, Rollande!
We genuinely appreciate the time you spent to share this experience with others, and we're so happy to hear you're seeing great progress! We aim to provide the best diet solution for each client.
Congratulations on the 23 lbs, Rollande, and best of luck with your continued success!
Kristen, Weight Loss Counseling
Reviewed Feb. 10, 2014
I decided to try Nutrisystem after having my third child! The food was not bad but it was not the greatest! Customer service is absolutely awful with this company! Before paying such a great amount, I did a chat with a representative. Honestly they don't go into detail with what you'll receive and such. I ordered and thought I was supposed to get the fast five shakes as well. I never received them with my order so I called customer service to only be on hold for 30 mins and then to be told, "No, your package did not include that. Anything else?" I'm sorry after paying over 200.00 and waiting 30 mins to dismiss me so fast. I did email customer service and they shipped me the fast five.
I can't afford this anymore and to cancel you have to call them or email them. Another waste of time when you have kids and responsibilities. The response that I get back is, "We have reviewed your account and noticed that you have received only one order form Nutrisystem. Per our cancellation policy, if you decide to cancel your auto delivery program prior receiving your second consecutive order, you payment method on file will be charged the amount of discount which you received on your first order which is $82.49." Ha ha... I canceled my credit card...... the worst company ever!! My advice: read very carefully and just watch what you eat yourself.... It will taste better and cost less!
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 10, 2014
My experience has been totally positive. If you want a plan that definitely works, and if you can combine that with some discipline and exercise, you will lose weight properly and in a totally healthy fashion. A wide variety of foods will satisfy even some of the fussiest eaters, and the food is quality. Just do not expect to get a feast in a box. You will get good food, and good taste. Portion sizes and calorie counting are already taken care of for you! The snacks in between main meals easily gets me through the day without feeling the pangs of hunger. Many of them are like eating a good dessert and are satisfying. Expect to lose 5-10 in the first two weeks, and at least 2 per week thereafter if you stay strict with the plan. Exercise quickens the weight loss and your own discipline will surely make things happen.
What separates this plan from most is that it makes it SO easy for you. Entrees heat up in minutes, and you actually save time in the cooking process to do other things. Who can't use a little extra time? I'm a large man (250 lbs), and 57 years old. I needed to lose 30 lbs. I wanted to do this in 3 months. I started my plan Jan 1, and I am down 20lbs on Feb 10th. I work out at least 5 days a week for 30 minutes. I realize the next 10 will be much harder. With this plan, I know by the end of March, I will meet, or exceed my goal. I have zero doubt. Hope others join me! :)
Benny, we are so delighted to read this feedback!
Thank you so much for taking the time to share you positive experience with others! We aim to provide the best diet solution for each client, and we are so happy to hear about your progress!
We genuinely appreciate all of your feedback about the taste of the foods, the portion sizes and the convenience of the plan! Congratulations on your 20 lbs and keep up the great work!
Kristen, Weight Loss Counseling
Reviewed Feb. 9, 2014
I very much like to have this being I am always on the go and do not have time to do anything but heat and go. It fits my lifestyle to a tee.
Great feedback, Harold!
Thank you for taking the time to share your experience with others. We're happy to hear we were able to provide you with the diet solution you were seeking with your lifestyle!
Best of luck with your continued success on the plan, Harold!
Kristen, Weight Loss Counseling
Reviewed Feb. 8, 2014
I am a new Nutrisystem customer, joined to improve health and the convenience of the program. I am nearing the end of my third week on the program, really love the food and have lost weight according to their estimates. I am over all pleased. However, the company advertises the ability to adjust your order. This capability has been unavailable through their website for at least 10 days to my knowledge. They have placed no communication on their site. Meanwhile, customers spend considerable time seeking out this functionality. When I called their 800 number last week, they said it would up and running in a few days.
Today when I called, the rep said today was the first day they were experiencing issues and a ticket had been sent to their IT group. First, I do not appreciate lack of messaging on their website indicting customers should call the 800 for assistance in adjusting orders. Second, be honest about what is happening and the estimated time frame for resolution. I know this has been a problem for at least ten days and their service reps are saying this is the first day problems have been identified. Their product is not inexpensive and customers should be able to easily adjust an upcoming order. Service matters.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 8, 2014
I highly recommend the Nutrisystem. It worked for me in taking off 7 lbs. My only recommendation is to be more selective when ordering the initial Nutrisystem pkgs. I did not use some of the items that I would have gladly substituted with other Nutrisystem products.
Thank you, Philip! This is great feedback!
We aim to provide the best diet solution for each of our clients, and we are so happy to hear that you're seeing great progress! As far as variety goes, our records indicate that you were able to make changes to your second shipment going out, so we genuinely hope you enjoy more of the meals you love!
Thanks for taking the time to share your experience with others, Philip! Congratulations on the 7 lbs!
Kristen, Weight Loss Counseling
Reviewed Feb. 8, 2014
I liked most of the food which I was surprised how good it was for diet food. I have tried to lose on my own several times and without success. The plan was easy to follow I would recommend and would do again if needed. The reason for only 3 stars is price. I didn't like the having to commit to auto delivery to receive the discount. Also when you cancel, you lose the discount if you start over again.
Many thanks for the great feedback, Margie!
We are so pleased to hear that you were satisfied with the custom meal plan and enjoyed the taste of the foods! We thank you for providing feedback about the experience with your price, and see it as an opportunity to improve our products and services.
Someone from our Counseling Team will be reaching out to you in the next 48 hours to address your feedback, Margie.
Kristen, Weight Loss Counseling
Reviewed Feb. 8, 2014
I would highly recommend Nutrisystem. I have gained 10 lbs. over the last couple of years and have had no success losing it. I have lost 7 lbs. over the last 2 weeks. The first week was very difficult for me. I craved sugar all the time. Now I would love a sugary treat, but do not crave it. I love that my menu is planned...makes everything so much easier. I still have 2 more weeks to go and plan on keeping the weight off, using the Nutrisystem foods when I need to. I would also like to add that I am not starving on this diet and look forward to the dessert at the end of the day.
Barbara, we are delighted to read your feedback about Nutrisystem!
Thanks so much for taking the time to share your positive experience with others! We aim to provide the best diet solution for each client, and are so happy to hear that you have seen such great progress in only 2 weeks, and have enjoyed your meals.
Congratulations on those 7 lbs and best of luck with your continued success!
KristenWeight Loss Counseling
Reviewed Feb. 8, 2014
The basic program is good - the food, the education, the framework for diet discipline, etc. Customer service is abysmal and oriented toward revenue maximization. Orders were frequently shipped early or with improper contents. The system to delay shipments or changes orders is often ineffective. Most telling, it is very difficult to find out how to cancel your plan. It can't be done in any way I could easily (after 30 minutes on the web) find; it required a telephone call.
We will see if they bill or ship me anyway, and I have to spend more time on the phone avoiding excess billing. They have clearly bought into the "make it easy to sign up, hard to cancel" rather than delivering superior customer service and satisfaction. Include in your assessment of the cost of signing up, a significant amount of time and frustration working their system to avoid excess billing.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 8, 2014
I went on Nutrisystem for five full months. I dropped 49 lbs. More importantly my diabetes which was totally off the charts became within the range of 80/120 within a week after starting the program. Additionally Nutrisystem taught me portion control and how often to eat. I have tried every diet there is on the market. Nutrisystem is the only diet that has ever worked. I fully recommend it not only to lose weight but to conquer diabetes by keeping your sugar count under control.
Cliff, thank you so much for taking the time to share your experience with others!
Congratulations! 49 lbs, that's great! At Nutrisystem we aim to provide the best diet solution for each of our clients. We're happy to hear you've seen great progress both with your weight loss as well as your overall health!
KristenWeight Loss Counseling
Reviewed Feb. 7, 2014
And Nutrisystem really works! I have thyroid problems and losing weight has always been a problem. With Nutrisystem, I was able to lose the wait and the food is wonderful! I will recommend it to anyone who is really committed to get in shape and enjoy delicious food.
Luisa, we are delighted to read your feedback about Nutrisystem!
Thank you, we genuinely appreciate it and we are so happy to hear that you enjoyed your meals and saw such great progress! We're happy to hear we were able to provide you with the diet solution you were seeking!
KristenWeight Loss Counseling
Reviewed Feb. 7, 2014
I was going to start ordering since I got a good result last time I used your service, and I was expecting to get a good deal as a returning customer. I noticed some changes like paying additional $20 to have customize the meals!!! I chatted with your rep yesterday and he said I got no discount as a returning customer but only $20 off on my first order. It really disappointed me and I am not going to use this service again. Returning customers should get better deal to be encouraged to come back again.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 7, 2014
Nutrisystem works for me - I like too that you order and the shipment arrives - no meetings, no stores/centers to go to for food, etc, and reminders that a new order is due. All good. However, I had not been advised that there would be an extra fee to customize my order, and I was disappointed that I got many, too many breakfast and lunch bars, rather than other food options. But, food is tasty and I like that a counselor is available to help with program success.
Many thanks for the feedback, Joyce!
We're please to hear that you were satisfied with the meal plan and services, and take any other opportunity to improve our customization process and products. We aim to provide the best diet solution for each of our clients, and thank you for sharing your experience with others!
KristenWeight Loss Counseling
Reviewed Feb. 7, 2014
I lost 45 lbs with Nutrisystem in 4 months. The system works fantastic if followed properly and exercise is done regularly. The system teaches you to eat proper portions, to eat throughout the day and to eat the proper foods to fulfill your appetite and remain healthy in the process. I would highly recommend Nutrisystem to anyone; in fact, I already have 2 friends that have jumped on since they have seen my weight loss.
We're delighted to read your feedback about Nutrisystem, Sean!
Congratulations on the 45 lbs! We aim to provide the best selection for your diet solution needs, and we are genuinely happy to hear that this is the one you were seeking!
KristenWeight Loss Counseling
Reviewed Feb. 6, 2014
Nutrisystem's food is very good and I would recommend it as a good way to lose weight. The price is fair in comparison with prepackaged foods in the store. You can also choose your food and dietary needs.
We appreciate the feedback, Jodi!
Thank you, we genuinely appreciate it and are happy to hear that you enjoyed your selection of meals and saw progress! We aim to provide the best selection for you diet solution needs!
KristenWeight Loss Counseling
Reviewed Feb. 5, 2014
I'm very happy with my results. This is my last on the woman's core plan and ordered the transition meals to help me to wean myself off the program and also teach me how to eat and keep the weight off. I am feeling so good and have so much more energy.
Thank you, Anita!
We appreciate the time that you spent to share your feedback! We genuinely appreciate it and we're happy to hear that you saw progress! Congratulations on the weight loss and the added energy! Thanks again for sharing your positive experience with others!
KristenWeight Loss Counseling
Reviewed Feb. 5, 2014
Nutrisystem was a great experience for me personally. It was just what I needed at a time in my life when I didn't know what else to do. I have lost 32 lbs. and feel so much better. The prepared meals is what I really like. I live alone so didn't have anyone but myself to have to cook for. So just going to the freezer or cupboard made it ideal for me. The first couple of weeks were the hardest but after that I was very determined. It is really what worked for me. I did start to exercise also and forced myself to do so. And after a while it did become easier because you just add it into your daily routine. I would definitely recommend this changing lifestyle to anyone who needed it. Because it is a lifestyle change. Just learning to eat healthy. Thank you nutrisystem for your help and support.
We're delighted to read your feedback about Nutrisystem, Linda!
We appreciate the time you spent to share this experience with others. We're happy to hear we were able to provide you with the diet solution you were seeking!
Congratulations on your 32 lb weight loss, Linda! We thank you for your support and wish you the best of luck in the future!
KristenWeight Loss Counseling
Reviewed Feb. 5, 2014
The low fat content of Nutri-system food allows you to avoid hunger and loss weight at the same time. I lost 30 pounds and plan to lose 20 more. My only complaint would be too many bars as meal replacements. The actual foods are mostly appealing. I plan to order a-la-carte for the next 20 pounds. Thank you Nutri-system.
Great feedback, Jeanette!
We aim to provide the best selection for your diet solution needs! Congratulations on your 30 lbs of weight loss and best of luck with your continued 20 lbs success! Thank you for taking the time to share your positive experience with the Nutrisystem meals with others.
KristenWeight Loss Counseling
Reviewed Feb. 5, 2014
Forty seven years ago, on my 18th birthday, I was 162 pounds. Now, I was pushing 190 pounds and still gaining, even though I was trying to lose. After receiving a $5 discount coupon-card in the mail, to be applied toward the purchase of a five-day box of Nutrisystem meals available at Walmart, I decided I should give it a try. Immediately, within 72 hours, it was working. So excited, I wound up buying two more five-day Nutrisystem meal boxes before signing up and receiving my first monthly shipment. I quickly learned which meals and snacks were my favorite and refined my monthly orders accordingly. Within seven months I lost 25 pounds and retired from the system. Thank you Nutrisystem!
This is wonderful feedback, Keith! Thanks so much for sharing your positive experience with others!
At Nutrisystem we aim to provide the right diet solution for each of our clients and we are so happy that you enjoyed your meals and saw great progress! Best of luck with your continued success and congratulations on your 25 lb weight loss!
KristenWeight Loss Counseling
Reviewed Feb. 5, 2014
I didn't realize that you could eat too little and gain weight, but that what I was doing. I was eating only 1 meal a day and it was late at night just before I would go to bed. Nutra Systems got me on a schedule with balanced meals and in less than 3 months I lost 15 lbs. I have stopped at this point due to personal reasons, but do intend on returning later in the year....THANK YOU for getting me on the right track.
We appreciate your feedback, Rhonda! We're happy to hear that we were able to provide you with the diet solution you were seeking! We are delighted to read this feedback about getting on a more balanced meal schedule.
Congratulations on your 15 lb weight loss and best of luck to you with your continued success! Thanks for sharing with others!
KristenWeight Loss Counseling
Reviewed Feb. 4, 2014
My husband and I were on Nutrisystem together which made things much easier in our household. I needed a program that "did the work for me" and not one that I'd have to figure out calories, sodium, fat content, etc. Nutrisystem fit that description. We lost 50 pounds each!! Then 2012 hit. It was a horrible year for our family and having to drive back and forth from Northern Michigan to Southern Michigan numerous times and having to eat on the go just did not do either of us any good. Needless to say, we gained it all back. After watching our old BIG clothes coming back into the closet we finally got disgusted and said, "WE ARE GOING BACK TO NUTRISYSTEM BECAUSE THAT'S THE ONLY THING WE KNOW THAT WORKS FOR US!!"
We are now retired, have a motorhome, and travel from spring until just before deer hunting season starts. These meals are perfect to take camping. We have a small refrigerator so it's nice that we only have to have room for fruits, vegetables and dairy products. The cupboards are stocked with our Nutrisystem meals and they pack quite well. Since we do travel, we like to eat out from time to time at nice restaurants, but we've learned that it's ok. Even if we are a little naughty, tomorrow is a new day and we jump right back into our program. Nutrisystem is not like being in food prison. It works so well that once in a while..... we can allow someone else to bring food to us..... and we have no dishes to deal with either.
As we've aged, we realize that most of the specialists are right when they say it gets harder to lose weight the older we get. I have numerous health issues, but since working out in some fashion is very helpful to lose weight on the program, I am also doing myself a favor by working out for my health (and my husband). Hopefully, 2014 will be much nicer to us and we won't fall victim to the fast food fat that is so "convenient" as we travel the highways. Would I recommend Nutrisystem to others? I ALWAYS DO!!!!!
Karen, thank you so much for the feedback!
We really appreciate you taking the time to share your positive experience, and overall weight loss journey with others! We aim to provide the best diet solution for each of our client's needs, and it sounds like this was the perfect solution for you and your husband!
We are so excited you came back to Nutrisystem, Karen and wish you the best of luck with your continued success! We are delighted to read this feedback!
KristenWeight Loss Counseling
Reviewed Feb. 4, 2014
I have a busy lifestyle. Seems like I am always travelling somewhere or involved in some project! Nutrisystem afforded me a wonderful opportunity to have good food on the go! During the holidays, I sidetracked from the Nutrisystem meals and ate regular holiday food. Thanks to the good "training" on eating the right food in the right amount, I was able to maintain my weight loss! After the holidays, I went back on the program and reached my goal weight. I would recommend the program to anyone. It is easy, good food, and no calculations. Yeah for me!! Ready for spring and summer :)
Great feedback, Patt! Thank you so much for sharing this experience with others!
Nutrisystem aims to provide each of our clients the right diet solution, and we are delighted to hear that this is the one you were seeking with your lifestyle!
Many thanks for the feedback, and congratulations on reaching your goal weight! Best of luck to you with your future success of keeping it off!
KristenWeight Loss Counseling
Reviewed Feb. 4, 2014
I was looking to shed about 10-12 lbs thanks to winter bingeing and turning the big 4-0. I decided to try Nutrisystem and am completely satisfied. I lost it in a safe and healthy way. Everything that you should and shouldn't eat on this diet is planned out and very easy to follow. The food is good and yes, I looked forward to dessert the most :) That's right, dessert! Thanks Nutrisystem!
Thank you, Lori!
We appreciate your feedback and taking the time to share this positive experience with others! We're happy to hear that we were able to provide you with the diet solution you were seeking and you of course enjoyed your meals!
Thank YOU, Lori, for choosing Nutrisystem!
KristenWeight Loss Counseling
Reviewed Feb. 4, 2014
The concept is very seductive. Meals planned and measured for a month and sent to the individual. The food however, as should be expected is processed with who knows what preservatives! IN addition everything is was so sweet. While monk sugar is used as claimed it's still a processed sugar. Our bodies rejected it. It made us nauseated and dizzy. I am not sure how their national figures who have loads of money eat this food, but I am pretty sure they have different meals they eat. This is definitely not a healthy way to eat or lose weight. Nothing like fresh foods! Like many of the above reviews state, they are a little shady on their return. I had only had it one day and they were wanting to check if I could cancel my plan! They did cancel it.
We are sorry to hear that we have not met your expectations. We want to do everything we can to provide the best possible service to our customers. Please be assured that we are looking into this matter and will provide you with a resolution as quickly as possible.
Reviewed Feb. 3, 2014
I lost 36 lbs, and 35.5 inches on this program. I found it easy, tasty and successful! I recommend this to everyone! Currently there are three of my neighbors on the program. Don't wait, do it now.
Catherine, we're delighted to read your feedback about Nutrisystem!
We aim to provide the best diet solution for each client, and we are genuinely happy to hear that you have seen such great progress on the plan!
Congratulations on the 26 lb weight loss, and thank you for sharing your experience with others!
KristenWeight Loss Counseling
Reviewed Feb. 1, 2014
Service - phone and delivery were wonderful. Products however were too processed causing gas and constipation. No hunger. But just didn't feel like food was very nutritious.
Many thanks for the feedback, Janet.
We are very pleased to hear that you are satisfied with the service and delivery, but we are very sorry to hear that you weren't happy with your chosen meal options. We appreciate this opportunity to improve our products and services, and can't thank you enough.
Someone from our Counseling Team will be contacting you within 48 hours to hopefully help assist you, Janet.
Kristen, Weight Loss Counseling
Nutrisystem Company Information
- Company Name:
- Nutrisystem
- Website:
- www.nutrisystem.com
