Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 8 ratings


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8 Diet-to-Go Consumer Reviews and Complaints

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Rated with 1 star
Verified Reviewer
Original review: Dec. 13, 2018

I tried the meal plan, they are very bland and send you chicken for almost every day when you let the "chef " pick. They don't send you a reminder email or let you know what your meals will be so you get stuck with more chicken. When you call to cancel, you must call on a Monday or they will still charge you for the meals that they will deliver on Friday of that week, seems like a pretty desperate company to me! The meals made me nauseous and I experienced abdominal cramping and diarrhea. I would not recommend this company. Poor quality and terrible customer service. I threw the meals out as I think they are tainted in some way. Also a couple of the meals were not sealed adequately and leaked in the box.

9 people found this review helpful
Rated with 2 stars
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Verified Reviewer
Original review: Sept. 19, 2018

Great food but not good for the budget conscious. Pricing is roughly $180 to $200 for a man's calorie restricted diet meal 5-7 days for 2 meals per day. I can do way better on price by buying a few less calories when I go shopping weekly. I believe their business model is charge more for less food (but make the customer think it's for a good reason).

3 people found this review helpful
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Rated with 3 stars
Verified Reviewer
Original review: Aug. 30, 2018

I do Diet-to-Go. Food is good, but have to wait for meals to rotate, 5 weeks of meals. Told them that but it falls on deaf ears, so I go on hold, and shop the grocery store, lost business for them.

7 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Sept. 7, 2017

I just like the fact that you're able to order food and have it delivered to you because there's restaurants that don't deliver so I love being able to get those foods without having to actually get there. The ordering process is easy and I never had any issue with the deliver or with the food that they delivered to me. You're able to order food at a decent price and have them delivered right to you with good service. This company was one of the most highly rated meal delivery services out there and honestly I can see why after using their service for a couple of times and not having any complaints with them.

3 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Sept. 1, 2017

I select that particular daily service because it was recommended to me by my mom who happens to be diabetic. She appears to know what is best. The recommendations from someone who is close has a very huge impact on me especially when that person is undergoing some type of diet and is helping them with it. There are variety of meals that were included and the variables keeps eating interesting while living a healthy life style. The pictures included is a good representation as it captures my attention. There should be more alternatives even though dieting already seems limited enough and wish to have something more than greens. There should be some sort of table of contents to quickly go to the wanted pages. Everything about living a healthy lifestyle was very well emphasized. The prices for this service might be a little outstanding but it is beneficial.

8 people found this review helpful
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Rated with 4 stars
Verified Reviewer
Original review: Aug. 25, 2017

I like the quality of the food. It is delicious and it is low in calories so I can eat tasty food and maintain my diet. I see it as an amazing way to lose weight. It is simple, innovative and unique. I love this service and I love how good the food is. I would recommend it to all my friends if it was cheaper. The food is good but it is too costly. I only pay because it works but I feel that the company should make it cheaper. If that happens others can buy it also.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 24, 2017

Diet-to-Go gives me a very nice variety of unique and very delicious foods to try and eat. I like that the food in it it is very good for me. It is a very good service but sometimes some of the food that I receive it turns out that I actually don't like it very much but I like most of it that is sent out. The food is delivered very nicely. I feel that the service is very fast and well handled overall when it comes to food.

Be the first one to find this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Aug. 23, 2017

The Food meet my expectations, I would select this because when they served it to me... It was outstanding and lovable, I sound fat but it's worth it. I like how fast they're support is, they come quick, fast pace. Don't even have to worry about them being late, I love this meal delivery service and others should too. There's nothing bad about this meal delivery service, it's the best of the best and I think it could stand up in the future as well.

3 people found this review helpful
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Diet-to-Go expert review by ConsumerAffairs

Based in Lorton, Va., Diet-to-Go features meal plans to help customers meet weight-loss goals. It offers both fresh and frozen food options, with three different meal plans to accommodate various dietary needs.

  • Frozen or fresh: Diet-to-Go ships frozen meals to anywhere in the continental U.S., but it also offers three locations on the East Coast and two in California where customers can pick up fresh meals.

  • Three different plans: In addition to its main "Balance" plan, Diet-to-Go also offers a plan for diabetics and pre-diabetics and one low-carb plan.

  • Chef-prepared: The meals are planned and prepared by a chef for top-quality taste.

  • Customizable: The plans offer customization options so customers can swap in meals to suit their tastes.

  • High tech: You can sync up your plan with a FitBit or smartphone to more easily track calories.

  • Best for: Anyone trying to lose weight, those who prefer simpler options for meal plans and diabetics.

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ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

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