BODi Reviews
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About BODi
BODi offers science-backed supplements, nutrition solutions, digital fitness and weight management programs designed to help support a healthy lifestyle. Members have access to daily wellness and performance supplements, workout programs, meal planning tools and expert nutrition guidance. The company offers programs for a variety of fitness levels that can be streamed at home or on the go.
Visit www.bodi.com- Fitness and nutrition guidance
- Accessible through web and mobile devices
- Wide variety of programs
- Costly program upgrades
- No phone or email support (chat and text only)
Helpful Reviews
I started Beachbody and over the last year between diet and exercise, I'm down over 42 pounds. I'm in not the best shape of my life, but after having a baby, I literally cannot...
How does BODi work?
BODi offers a variety of products and services that help support your health goals, including premium supplements, personalized nutrition guidance and digital fitness programs. Participants can shop for BODi products such as Shakeology, Energize and Recover and access other daily wellness essentials, workout programs, meal plans and progress tracking through the BODi app.
BODi brands
There are several BODi brands. Each one has different benefits, such as workout videos and BODi meal plans.
- Shakeology: Shakeology is BODi's daily nutrition shake. Available in whey- and plant-based formulas, it's designed to help supplement daily nutrition.
- P90X: P90X is BODi’s advanced 90-day home fitness program that combines strength training, cardio, core and mobility.
- INSANITY: INSANITY is BODi's high-intensity interval training (HIIT) program. It features body-weight workouts that are efficient and equipment-free.
- BODi Fitness: BODi offers a comprehensive library of fitness programs featuring guided workout plans across strength, cardio, HIIT, yoga, Pilates, dance and recovery. Programs are available for beginners to advanced athletes and provide expert coaching and training.
BODi costs
| Program | Price | Duration |
|---|---|---|
| Shakeology | Retail price varies | N/A |
| P90X | $179 | 1 year |
| INSANITY | $179 | 1 year |
| BODi Fitness | $179 | 1 year |
BODi FAQ
What is BODi?
BODi is a health and wellness company offering supplements, nutrition products and fitness programs. BODi works to provide products and guidance that help you build lifelong healthy habits.
What are BODi’s supplement brands?
BODi’s supplement brands include Shakeology and P90X.
What does a BODi subscription include?
A BODi subscription includes thousands of workouts that you can stream online or through an app. It also includes additional program materials, nutritional guidance and community support.
Did BODi used to be called Beachbody?
Yes, BODi changed its name from Beachbody to BODi in 2023.
Still have questions?
Bottom line: Does BODi work?
BODi can be an effective tool for supporting overall wellness, daily nutrition, fitness and weight management when used consistently. By combining premium supplements with expert fitness programs and nutrition guidance, BODi helps users build healthy habits over time. Results vary based on factors such as your goals, activity level, nutrition and consistency.
BODi Reviews
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Popular Mentions
- 4,978,435 reviews on ConsumerAffairs are verified.
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- 4,978,435 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 26, 2019
I saw the previews for INSANITY, and that was my first program that I started with. And then, I saw Beachbody On Demand recently, so I tried the other programs and I like it. Right now, I'm on my fifth program. I'm doing Transform :20. I like to complete the whole program then try a new one, but I like how you can bounce back and forth if you want, to do a three-day session workout or do a Transform :20. I'm very satisfied with the results. My health is so much better. I used to be an avid runner but I haven't had as much time, so I just do the Beachbody program and it works really good.
Hi Alex,
Congratulations on the completion of some of our more challenging programs! That truly is an accomplishment and you should be proud of yourself. Thank you for taking a moment and letting us know of your success with our programs and the achievement of greater health.
Reviewed June 4, 2019
My parents used the Beachbody program growing up, and I use it now. It has proven results and I've seen it work. I use Beachbody On Demand and I really like it. I did CIZE and lost 5 pounds, and I've lost 5 pounds from another program too.
Hi Kelsey,
We are ecstatic to see that you are following in your parents footsteps and have lost 10 pounds from crushing CIZE and other Beachbody workoutds. That is great news and we see that you are keeping up the great work and have already started on a new program. Thank you for being apart of the Beachbody community and we look forward to hearing more about your success in the future.
Reviewed Sept. 18, 2026
I received my order today and when I opened my rope, one of the "ball" ends wasn't attached. I reached on the live chat and Lester made the process smooth and easy. We worked through attaching photos of what I received and he arranged for a replacement for the defective part. Lester made the transaction efficient and stressless. When I tried to do it without the live chat, my refund wasn't going to cover the cost and that was frustrating as it arrived defective, but Lester assured me that my replacement would be sent out right away and I would receive communication when it was on the way. Lester apologized for the inconvenience and he and I both agreed that it wasn't common for Bodi!! Thank you for turning a bummer reaction into a win!! Let's Go!!
Hello Bren,
We're sorry that your item arrived damaged. We're glad to hear that our agent was able to assist you quickly and process a replacement with ease. We truly appreciate your patience and understanding while we resolved this issue.
Sincerely,BODi Support
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Reviewed Sept. 2, 2026
I had to sort out an order that put through, cancel and a refund of $ hold. I do not like AI customer service. I was able to connect with a real person (Rexlin). Everything was sorted in mere minutes! I was able to do it all as I walked the dog and I have a recovering elbow from surgery. I love BODi, and have been a loyal client for years and years. Dealing with a real person makes the exchange so much easier and less frustrating. I had to postpone and cancel some orders due to tariffs and I still have product. Once everything gets resolved I will resubscribe. I do like this company and I appreciate the real connection. Less AI customer service more REAL people who understand. Bodi’s real people customer service has always been great. I haven’t had a bad interaction. You do yourself a disservice not highlighting the great people behind the scenes. They are wonderful.
Hello Sandy,
We’re so glad to hear that our agent was able to assist you with canceling your order and help resolve your concerns quickly. We truly appreciate your loyalty and support over the years, and it means a lot to know we were able to provide a positive experience. Thank you for being a valued customer!
Sincerely,BODi Support
Reviewed Aug. 11, 2026
BODi customer service exceeded my expectations by addressing all of my subscription questions and even anticipating several in advance of me asking them. Bargath was my representative, was very knowledgeable and did a thorough job. I was concerned about texting my concern but it was quick and seamless.
Hello Kevin,
It's wonderful to know that we were able to help address your subscription concerns and proactively provide additional information to ensure you had the clarity and support you needed. We’re delighted to hear that our texting option helped make your experience smooth and hassle-free. Thank you for being a valued part of our community. We truly appreciate your support and wish you all the best on your fitness journey.
Sincerely,BODi Support
Reviewed Aug. 6, 2026
I was unexpectedly locked out of my workouts when my three-year promotional subscription ran out without my knowledge. Instead of having to call in or wrestle with a web chat on a computer, I was able to resolve everything quickly right over text. Surya, the live agent, looked into my account immediately, explain the issue, and helped me get reconnected on top of that, Surya, sent over a current promotion with freebies and included a $20 coupon as a thank you for being a long time member. Super convenient, excellent customer service, and a huge appreciation for the seamless text support option!
Hello Tyler,
We're pleased that we were able to address your BODi access concerns and make your experience smooth. It is nice to hear that our text support option has made things easier and more convenient for you. Thank you for choosing to continue your fitness journey with us. We're excited to support you every step of the way!
Sincerely,BODi Support
Reviewed July 20, 2026
I had issues locating my order and I contacted BODI. I got the best help today and I found my product. Before I found it, I was offered a replacement and that made my day. Although I didn’t need it - it made my day knowing I would have been taken care of. Thank you for helping me today and being so kind.
Hello Yvonne,
We are delighted to hear that we were able to assist you with your missing order.We're also pleased that your concerns were successfully addressed and that a replacement order was offered to help resolve the situation. Thank you for giving us the opportunity to make things right, and we appreciate your patience throughout the process.
Sincerely,BODi Support
Reviewed Oct. 6, 2026
I needed to cancel some nutritional subscriptions, but they weren't showing up on my account. The agent quickly figured out the problem and cancelled the subscriptions for me. The agent was professional and pleasant. It was a positive experience.
Hello Tenza,
We're happy to know our agent was able to help with your cancellation request. It's wonderful to hear that your experience was a positive one, and we truly appreciate you taking the time to let us know.
Sincerely,BODi Support
Reviewed Oct. 5, 2026
I received help via text regarding an item missing from my delivery. Response was immediate and positive. They are shipping my item.
Hello Joann,
We're so glad our text support team was able to assist you quickly and provide a positive resolution. It's great to hear that your missing item is on its way. We appreciate your patience and hope you enjoy it once it arrives!
Sincerely,BODi Support
Reviewed Oct. 1, 2026
There was a double charge on my credit card for my annual renewal and I couldn't figure out why. Your chat agent, Lester, found it out right away! He fixed the issue and made it painless to get the refund. Appreciate his patience and assistance. Top-notch call!
Hello Gretchen,
It’s wonderful to hear that our agent was able to quickly identify the issue and resolve it with ease. We’re glad we could provide a smooth and positive experience for you!
Sincerely,BODi Support
Reviewed Oct. 1, 2026
Of the infrequent occasions that I’ve ever had need or reason to connect with the customer care team of BODi, they have always been absolutely stellar - quick, efficient and knowledgeable. Able to rectify anything timely and professionally - with a great attitude of service.
Hello Danielle,
Thank you so much for your valuable feedback! We're thrilled to hear that we were able to resolve your concerns quickly and efficiently. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience.
Sincerely,BODi Support
Reviewed Sept. 29, 2026
Theresa was very professional and helpful. Resolved the issue and answered all questions.
Hello Danitza,
We're so glad to know that our agent was able to help resolve your concern and provide the answers you needed. It was our pleasure to assist you.
Sincerely,BODi Support
Reviewed Sept. 25, 2026
I needed to be able to speak with a real person as opposed to AI. The rep was quick, efficient, and super helpful!
Hello Katie,
Thank you for taking the time to share your experience! It's wonderful to hear that our agent was able to assist you quickly and efficiently.
Sincerely,BODi Support
Reviewed Sept. 24, 2026
Wonderful help via text with renewing my subscription.
Hello Nicole,
We're so happy we were able to assist you via text and help with your subscription renewal. Thank you for allowing us the opportunity to support you!
Sincerely,BODi Support
Reviewed Sept. 22, 2026
I couldn’t change my order for my Shakeology online. An agent named Raul (I think) was able to do it for me. He was extremely helpful and professional.
Hello Patty,
We’re happy to know that our agent was able to assist you with your Shakeology order. Thank you for giving us the opportunity to help!
Sincerely,BODi Support
Reviewed Sept. 22, 2026
I needed to cancel a subscription and needed help in getting that taken care of. Balaji was very helpful in assisting me.
Hello Debbie,
We’re so glad we could assist you with your cancellation request. Thank you so much for taking the time to share your feedback.
Sincerely,BODi Support
Reviewed Sept. 22, 2026
Arokiya was very helpful. I was satisfied with the service I received.
Hello Adena,
We’re happy to hear that our agent was able to provide the assistance you needed. Thank you for sharing your feedback with us!
Sincerely,BODi Support
Reviewed Sept. 21, 2026
Rexlin was able to assist in detecting why my order was not received and able to have it reshipped! I’m so grateful to him! He’s was awesome!
Hello Lois,
We’re delighted that we were able to assist by sending a replacement order after your original order was not received. We appreciate your understanding and are happy we could help ensure you receive your products.
Sincerely,BODi Support
Reviewed Sept. 21, 2026
I ordered Shakeology and even though it said it had been delivered, I did not receive it. I reached out to Support via text and they offered to send a replacement. It was taken care of very quickly, and I really appreciated it. I am hopeful. My replacement order arrives quickly as I am excited to get started!
Hello Emily,
We’re so happy we could quickly get a replacement order on its way to you. We wish you all the best on your health and fitness journey and look forward to being a part of your continued success.
Sincerely,BODi Support
Reviewed Sept. 18, 2026
Horrible company and an incredibly frustrating auto-renewal policy. BODi needs to reconsider how it handles renewals. I purchased equipment from BODi in 2025 and received a free year of membership. I KNOW I canceled the membership immediately because I had no intention of renewing it. I removed my payment information because I did not want to be charged. Yet BODi charged a credit card I don't even use. I contacted BODi immediately after discovering the charge, only to be told I was beyond the 30-day refund window. This is not simply a customer who forgot to cancel. I canceled. I removed my payment information. I did not intend to renew. I was charged anyway, on a card I don't even use. And the renewal information was sent to an email address I don't use.
I can log into BODi using my personal email, but my membership is attached to a completely different email address. When I log into the account associated with that other email, I have to clear cookies and browsing history first. The home screen still shows the other email address—the one that apparently did not receive the renewal information. When so many customers report similar renewal and refund issues, perhaps the problem isn't customers failing to understand the policy. Perhaps the renewal process needs to change. I contacted BODi as soon as I discovered the unexpected charge, yet the response was essentially, “You're outside the 30 days.” No resolution. No empathy. Just the policy.
BODi, you have created a renewal process that may work well for the company, but in my experience, it does not work well for the customer. Anyone considering BODi should read the reviews carefully and understand the renewal process before providing payment information. The bottom line: I canceled, removed my payment information, did not intend to renew, and was still charged. When I asked for help, I was told there was nothing they could do. That is an incredibly disappointing way to treat a customer. BODi, you may have my money, but you've completely lost my trust. Customers deserve honesty and clear communication, too!!
Hello Cheryl,
Thank you for your patience while we completed a thorough review of your account and recent concerns. We understand how frustrating it can be to see an annual subscription renew when you believed you were accessing an account where the subscription was no longer active, and we appreciate the opportunity to clarify what happened.
Our review confirmed that on August 19, 2025, you purchased an annual BODi subscription. At the time of purchase, the subscription terms, including the auto-renewal feature, were presented and acknowledgment was required before the purchase could be completed.
We also want to clarify that BODi has not offered a self-service option to remove payment information from an account. We reviewed your interactions with our website and SMS text services, which are the available methods for managing or canceling a subscription, and our records do not show a prior cancellation request for the active annual subscription. Because a cancellation request was not received, the subscription remained active and renewed according to its terms.
We also found that the account you were attempting to access was not associated with the active BODi subscription. The pre-bill notification for the upcoming renewal was sent on July 18, 2026, to the email address associated with the active subscription.
We understand that this situation may have been confusing, particularly given the account access issue. We also reviewed your recent contacts with us regarding the renewal and provided information about our digital membership renewal policy, along with an opportunity to have your refund request reviewed a second time. Following that review, an alternative resolution was offered.
On September 17, 2026, you confirmed that you would like to accept the offer. We’re happy to confirm that a refund for the annual BODi subscription has now been processed.
Please allow up to 5 days for the refund to appear, depending on your financial institution
We appreciate your patience throughout this process and hope this resolution helps bring the matter to a close.
Sincerely,BODi Support
Reviewed Sept. 15, 2026
Agent was very helpful with my replacement order. Thank you.
Hello Trisha,
We’re so glad to hear that we were able to assist you with your replacement order. Thank you for taking the time to share your valuable feedback.
Sincerely,BODi Support
Reviewed Sept. 14, 2026
I received a broken BODi Rope, contacted Customer service through Text and was Helped Very Quickly. Customer support was helpful & got me a replacement on its way. Also gave me a 20.00 discount on next order. Extremely Satisfied with this company's customer service.
Hello Jennifer,
We're happy to hear that we were able to send a replacement after your item arrived damaged. Thank you for giving us the opportunity to assist you.
Sincerely,BODi Support
Reviewed Sept. 11, 2026
I had a pleasant interaction with Harihanna. I can’t remember if that’s her name spelled correctly. But she was helpful and professional.
Hello Todd,
We’re delighted to hear that our agent was able to assist you so helpfully with your inquiry. Thank you for taking the time to share your kind words.
Sincerely,BODi Support
Reviewed Sept. 10, 2026
Very helpful customer service and great programs to keep your lifestyle healthy.
Hello Erika,
We're thrilled to hear that you found our customer service helpful and that you're enjoying the programs. Wishing you continued success in reaching your health and lifestyle goals!
Sincerely,BODi Support
Reviewed Sept. 10, 2026
I don’t remember subscribing. But the person helped me cancel. Thanks!
Hello Pam,
We’re happy we could assist with your cancellation request. Thank you for taking the time to share your feedback. We truly appreciate it!
Sincerely,BODi Support
Reviewed Sept. 9, 2026
They will charge you for your annual renewal without warning you that they are going to do so. Then they will tell you it is against their policy to refund anything. Than they will force you to fill out a form promising you that will get you to a supervisor asap, but you'll just get a message saying someone will contact you within 10 days. Funny how these companies take your money in a split second but it takes weeks to refund something you never even authorized. I will NEVER use them again
Hello Stefani,
Thank you for contacting us. We've reviewed your recent contact regarding the renewal of your annual BODi subscription. As part of our response, we provided information about our digital membership renewal policy for your reference. We also provided a form to have a second review of your refund request, in which a response was provided to you.
Please note that we send a pre-renewal email approximately 30 days before each scheduled renewal date. This notification provides advance notice of the upcoming renewal and gives you the opportunity to manage or cancel your subscription before the renewal is processed.
We have confirmed that your annual BODi subscription has been canceled. You will continue to have full access to your membership benefits through September 05, 2027, and your subscription will not renew in the future.
As outlined in our Subscription Cancellation and Refund Policy, renewal payments are not eligible for a refund. For this reason, we are unable to issue a reimbursement for your recent renewal charge. Please note that the 31-day Money Back Guarantee applies only to an initial subscription purchase and does not apply to renewal payments.
If you have any additional questions, please don't hesitate to contact us.
Sincerely,BODi Support
Reviewed Sept. 9, 2026
Balaji was very helpful, fast and efficient when I needed assistance with my account.
Hello Rebecca,
Thank you for taking the time to share your experience! We're delighted to hear that our agent provided fast and helpful assistance when you needed support with your account. We appreciate your feedback and are grateful for the opportunity to assist you.
Sincerely,BODi Support
Reviewed Sept. 9, 2026
I had to cancel a subscription and add a new one and the agent walked me through the whole complicated thing without a problem. Nice to not be dealing with AI! (At least I think it wasn’t AI!)
Hello Jerry,
We're so glad our agent could help with your subscriptions. Thank you for your kind feedback. We appreciate your support and wish you continued success on your fitness and wellness journey!
Sincerely,BODi Support
Reviewed Sept. 8, 2026
Great customer service in French and English. A log of great choices of workouts.
Hello Marie-Lou,
We're so happy to hear you've had a great experience with our customer service in both French and English. It's also fantastic to know you're enjoying the wide variety of workout options available. We truly appreciate your support and are honored to be part of your fitness journey.
Sincerely,BODi Support
Reviewed Sept. 8, 2026
Great customer service, had a package go missing and they were able to send me a replacement, highly recommend their service and product.
Hello Matthew,
Thank you for your kind words! We're so glad we could help when your package went missing and get a replacement sent out quickly. Enjoy your product, and thank you for being part of our community!
Sincerely,BODi Support
Reviewed Sept. 7, 2026
Excellent customer service on Labor Day!!! I never thought BODi would be “open” and to get a human and not AI… Rep could not have been more helpful!!! I’m so impressed with how my text was answered and how personable the rep was!
Hello Elizabeth,
We're so happy to hear that we could assist you during the Labor Day holiday! Thank you for your kind words and continued support. We're honored to be part of your journey and wish you continued success on your fitness journey!
Sincerely,BODi Support
Reviewed Sept. 7, 2026
Amazing customer service to assist with my issue. Able to solve all my problems. Thank you!
Hello Amber,
We're glad our team was able to assist with your issue and help resolve all of your concerns. Thank you for your kind words and for taking the time to share your feedback. We truly appreciate your support!
Sincerely,BODi Support
Reviewed Sept. 7, 2026
The help is always fast and attentive. Any time I need it, you guys resolve it. Thank you!
Hello Erendira,
We're so glad to hear that we were able to resolve your concerns and provide the attentive support you deserved. Thank you for sharing your experience, and we truly appreciate the opportunity to assist you!
Sincerely,BODi Support
Reviewed Sept. 4, 2026
The person who helped me was very prompt and professional.
Hello Meredith,
We're happy to hear that our agent provided professional and helpful assistance with your inquiry. Thank you for being a valued member of our community, and we wish you all the best on your fitness journey!
Sincerely,BODi Support
Reviewed Sept. 3, 2026
Very prompt help and service from the customer service rep
Hello Jacqueline,
We're delighted to hear that you received prompt and helpful service from our representative. Thank you for taking the time to share your experience and for your continued support!
Sincerely,BODi Support
Reviewed Sept. 3, 2026
I spoke with Lester with my questions I had on my BODi app and he was outstanding and exceptional! He had a great deal of patience with me.
Hello Carrie,
We're so glad to hear that our agent was able to answer your questions and provide the support you needed. Thank you for your continued support and for being a valued part of our community!
Sincerely,BODi Support
Reviewed Sept. 3, 2026
Was trying to purchase the Belle Vitale complete kit from Canada and was having difficulties locating it on the Canadian site. Was chatting with the AI chat support who made me feel like an idiot when they kept saying I could purchase it in Canada and kept telling me ways to purchase it. This was 30 minutes of going back and forth before they finally put a live agent to chat with. Swetha was so helpful and pleasant to deal with. They actually made me want to keep dealing with BODi. I'm a little disappointed that the only way to purchase this fitness program is with a subscription and not as a stand alone.
Hello Aimee,
We’re truly sorry to hear about your experience with our virtual assistant and sincerely appreciate you taking the time to share your honest feedback with us. We're delighted to hear that our agent was able to assist you and provide a positive experience. Thank you for your continued support. We truly appreciate being part of your journey and wish you all the best as you continue toward your fitness goals.
Sincerely,BODi Support
Reviewed Sept. 2, 2026
Surya was great at finding my issue and resolving it. Thank you!
Hello William,
We're so glad to hear that we were able to quickly resolve your issue. We truly appreciate your kind words and are happy to know you had a positive experience.
Sincerely,BODi Support
Reviewed Sept. 2, 2026
I've used Beach Body (Bodi) for years now. Their customer service in the past was less than stellar. This time I used the text option and it worked great. He handled everything exactly how I hoped and I'm happy with the outcome.
Hello Bryan,
We’re thrilled to hear that the text option worked well for you and that our representative handled everything just as you had hoped. We thank you so much for your continued support!
Sincerely,BODi Support
Reviewed Sept. 2, 2026
Great and quick service, made it very easy to replace the broken product for me. Was very kind and nice. Very grateful for the help received today.
Hello Brianna,
We're happy we could make the replacement process quick and easy, and it's wonderful to know that our agent was able to assist you with kindness and care. We truly appreciate your support and are grateful for the opportunity to help!
Sincerely,BODi Support
Reviewed Sept. 2, 2026
Customer service was direct, efficient and helpful. No confusion, no delays, and handled my inquiry and beyond with professionalism.
Hello Natalie,
It’s wonderful to hear that we were able to assist you with your inquiry quickly and efficiently. Thank you for your continued support, and we wish you all the best on your fitness journey!
Sincerely,BODi Support
Reviewed Aug. 31, 2026
Customer service is terrible. The AI they use is horrible and their review process is even worse. Terrible business!!
Hello Laura,
Thank you for contacting us. We've reviewed your recent contact regarding the renewal of your annual BODi subscription. As part of our response, we provided information about our digital membership renewal policy for your reference. We also provided a form to have a second review of your refund request, in which a response was provided to you.
Please note that we send a pre-renewal email approximately 30 days before each scheduled renewal date. This notification provides advance notice of the upcoming renewal and gives you the opportunity to manage or cancel your subscription before the renewal is processed.
We have confirmed that your annual BODi subscription has been canceled. You will continue to have full access to your membership benefits through August 17, 2027, and your subscription will not renew in the future.
As outlined in our Subscription Cancellation and Refund Policy, renewal payments are not eligible for a refund. For this reason, we are unable to issue a reimbursement for your recent renewal charge. Please note that the 31-day Money Back Guarantee applies only to an initial subscription purchase and does not apply to renewal payments.
If you have any additional questions, please don't hesitate to contact us.
Sincerely,BODi Support
BODi Company Information
- Social media:
- Company Name:
- BODi
- Website:
- www.bodi.com
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