Beachbody

Beachbody Reviews

Beachbody Reviews
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About Beachbody

Beachbody is a leading provider of fitness, nutrition and weight loss programs. Its customers can choose from a wide variety of workout styles to reach their fitness goals. From active workouts to the Shakeology program, Beachbody’s programs are easily accessible and deliver results.

Pros & Cons

Pros
  • Exercise and diet guidance
  • Provides support and motivation
  • Wide variety of programs
Cons
  • Costly program upgrades

Featured Reviews

Verified
Spokane, WA

I started Beachbody and over the last year between diet and exercise, I'm down over 42 pounds. I'm in not the best shape of my life, but after having a baby, I literally cannot be...

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Verified
Burt, MI

I love Beachbody. I love the easy access. I love the shakes. I love my preworkout. I love being a coach. I would recommend it to anyone any day of the week. However … Beachbody n...

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What is Beachbody?

Beachbody’s weight loss programs motivate and encourage you to follow through with your health and fitness goals. One of Beachbody’s benefits is the emphasis on its community, which provides participants with an active support system. Another highlight is the Beachbody app. Through the app, users have easy access to workouts, meal plans and fitness tracking tools.

How does Beachbody work?

Beachbody offers a variety of products and services, but all of them share the same goal: to make weight loss easier. Participants sign up with a Beachbody coach who guides them through their weight loss journey. These coaches help them choose a program and find products that give them the results they want.

The Beachbody diet program is one of the company’s more popular services. Although there is no specific scientific study backing the program, the company based this diet on common weight loss principles. For instance, the 21 Day Fix eliminates added sugar and refined carbohydrates, which are known to contribute to weight gain.

Beachbody programs

There are several Beachbody programs. Each one has different benefits, such as workout videos and Beachbody meal plans.

  • 21 Day Fix: This weight loss program allows you to lose as many as 15 pounds in three weeks. The plan comes with workout DVDs and meal plan recipes that control your portions. The program typically costs around $70, but the price varies depending on the exact products you purchase.
  • Beachbody on Demand: Beachbody on Demand is a streaming service that gives you immediate access to the company’s meal and fitness programs along with support from a Beachbody coach. With this service, you can stream content anywhere with an internet connection. Subscribers also receive workout calendars and weight loss tracking tools. The service costs $99 a year, but there are short-term options available.
  • 2B Mindset: Beachbody’s 2B Mindset program focuses on helping you lose weight by showing you what you can eat instead of what you can't. The program comes with a 30-day meal plan, video recipes, recipe books and coaching to help you accomplish your goal. The starting cost for the 2B Mindset is $119.
  • Ultimate Portion Fix: This program expands the 21 Day Fix into 30 days and recommends Beachbody’s Shakeology products, fruits and vegetables. Like the 21 Day Fix, this program has you use containers to measure out your portions. Costs start at $74, and buyers get access to cooking videos, resources and the Beachbody community.
  • The Monthly Fix: While the Ultimate Portion Fix comes with 30 days of meal plans and support, the Monthly Fix takes things one step further. After you purchase the Ultimate Portion Fix, you can pay $19.95 a month to get 24/7 access to The Monthly Fix. This gives you FIXATE recipes, meal plans, check-ins and ongoing support from the community. Billing is automatic every month until you cancel.
  • Beachbody Ultimate Reset: Beachbody Ultimate Reset is a 21-day cleanse that eliminates bad foods and toxins from your diet. The base kit costs $199.95, which includes supplements designed to cleanse your body, a three-part nutrition plan and fitness tips.

Compare Beachbody costs

ProgramPriceDuration
21 Day Fix$7021 days
Beachbody on Demand$991 year
2B Mindset$11930 days
Ultimate Portion Fix$7430 days
The Monthly Fix$19.9530 days
Beachbody Ultimate Reset$199.9521 days

Beachbody FAQ

How much does Beachbody cost?

Beachbody’s programs start at approximately $60 for the 21 Day Fix base plan. However, the cost of Beachbody varies based on the program you choose and what other products you want.

How much is Beachbody on Demand?

Beachbody on Demand costs $99 for an annual subscription, $59 for a six-month membership and $38.87 for a three-month plan. The more you pay in advance, the more you save monthly.

How many workouts are on Beachbody on Demand?

Beachbody on Demand has more than 700 workouts, and the platform regularly adds new exercises.

How easy is it to follow the Beachbody diet?

Beachbody provides you with a variety of tools to simplify the diet and make it easier to follow. Beachbody’s community, resources and portion control tools all encourage you to stick to the program.

What’s the best Beachbody program for weight loss?

Beachbody’s 21 Day Fix is its most popular program for weight loss.

Does Beachbody work without Shakeology?

Beachbody recommends Shakeology with its programs, but it doesn’t require them. The most important thing to do is stick to your dietary guidelines as much as possible.

How much exercise does Beachbody require?

Beachbody’s 21 Day Fix requires 30 minutes of movement every day. Not all Beachbody programs require exercise, but they all suggest it.

How does Beachbody coaching work?

When you sign up for Beachbody, you get a coach. Their job is to share information about programs and products, then help you get the most from your purchases. They are not qualified personal trainers or nutritionists, but they do have extensive knowledge of Beachbody’s products.

Bottom line: Does Beachbody work?

Beachbody offers an extensive selection of products suited for long-term and short-term weight loss goals. Like any diet or exercise program, Beachbody only works if you follow the program. If you stick to the recommendations and guidelines, you are likely to get results. In fact, most Beachbody plans come with a satisfaction guarantee.

Beachbody Reviews

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    How do I know I can trust these reviews about Beachbody?
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    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Nov. 10, 2024

    Beachbody renews your subscription automatically annually and will claim to have sent you a reminder email along with claiming you read the email but in reality they do not send this reminder, and refuse to send proof of the notification and read receipt. If you try to cancel as a result of this surprise renewal, they refuse to refund your money and will use their auto renewal policy as their defense, even if it's the same day of the renewal. The only way of knowing of the renewal will be your credit card statement. NYS Law Chapter 20 Article 29-BB states a business shall notify a consumer of auto annual renewals 15-45 days of the renewal date and Beachbody does not do this. Look up this law in your state and be sure you don't leave your credit card with this company. There are hundreds of this complaint on this site and the Better Business Bureau website. Hopefully this will catch up with them one day.

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    Beachbody
    Response from Beachbody

    Hi Diane,

    We have confirmed that the annual BODi prebill email was sent to the email address on file on August 13, 2024. Our records show that the annual BODi prebill email was opened/viewed on August 13, 2024, prior to the next scheduled renewal. The subject is titled, “Your next year of results with BODi”. Your annual BODi membership renewed on September 14, 2024, and was cancelled on September 14, 2024.

    Your paid subscription is active until September 14, 2025.

    Sincerely,

    BODi Support

    Resolution In Progress

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      Reviewed Oct. 18, 2024

      Stay far far away. These people will overcharge you and refuse refund even after cancellation. Their products are terrible and all you are paying for is someone to tell you to do the same exercises you can look up and do on your own. Don’t waste your money!!

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      Response from Beachbody

      Hello Karen,

      During your enrollment, you opted into the terms & conditions that outlined this subscription will automatically renew annually until cancelled. Like all digital subscriptions, the renewal is not based on usage – it continues to renew until you cancel your subscription.

      Our records show that the annual BODi prebill was sent to your email address on file on September 11, 2024. This notification advised of the next renewal date and renewal price with a link to manage your membership.

      For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee.

      Your annual BODi membership renewed on October 13, 2024, and was cancelled on October 17, 2024. You will continue to have access until October 13, 2025.

      Sincerely,

      BODi Support

      Customer Service

      Reviewed Sept. 27, 2024

      I had the same problem with the auto-renew. I could swear I canceled my BODi subscription but they say I didn't. Tried to get money back less than 10 days into it. They refuse. Beachbody: instead of your lame canned response to everyone on here, how about reviewing and changing your unethical, poor business policy? Actually show you care about your customers, who are not robots and keep track of every "box checked" in every online payment. You lost another lifelong customer.

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      Online & AppStaff

      Reviewed Sept. 25, 2024

      My account was set to auto renew on September 16, 2024. On September 16, the very day it was set to auto renew. I went on the website and also called to cancel the auto renew. They would not allow me to cancel and insisted on charging me $178 because I was three hours late from the cut off. I’m unemployed and have no money. These people are crooks.

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      Customer Service

      Reviewed Sept. 20, 2024

      I went online to manage my BODi-On-Demand and cancel services. For some reason it did not get cancelled. When I got my bank statement and noticed it had been renewed automatically I called them. They said it has a 30 day refund policy. It was 2 days past. Only because I didn’t know it was renewed till I received my statement. I appealed the decision. After the appeal they still refused to give me a refund. I cannot and will not support this company anymore and if you have your cc on file with them I would remove it immediately.

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      Response from Beachbody

      Hello Pat,

      Upon reviewing your account, we have confirmed on September 08, 2024, you cancelled your Preferred Customer membership. During the “Preferred Customer” membership cancellation flow, you are presented with the option to keep certain subscriptions or cancel. Your Preferred Customer membership cancellation shows that you requested to keep the annual BODi membership active. This information can be confirmed on your Preferred Customer cancellation e-mail.

      Your annual BODi membership renewed on September 17, 2024. Our systems show the annual BODi prebill email was sent on August 16, 2024. The email was opened/viewed on August 16, 2024, and September 19, 2024.Your annual BODi membership was cancelled on September 19, 2024.

      For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Please view the following money back guarantee FAQ for additional details: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0.

      Sincerely,

      BODi

      Profile pic of the author.
      Verified purchase
      Customer Service

      Reviewed Sept. 15, 2024

      Terrible customer service and overall should not be renewing people's membership the way they are. It’s a clear problem, hints the over rating of 1 star for this company, I am surprised there isn’t a lawsuit against these people. I thought about renewing but not after their terrible customer service and unethical renewal policy.

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      Response from Beachbody

      Hello James,

      Upon reviewing your account, we have confirmed that you submitted a form requesting an exception. A response was provided to you on September 02, 2024.

      Our systems show the annual BODi prebill email was sent on July 01, 2024. Our records show that the email was opened/viewed on July 01, 2024, and July 23, 2024. At the time you had the ability to manage your memberships and subscriptions prior to the next scheduled renewal.

      For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money-back guarantee. Please view the following money back guarantee FAQ for additional details: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0.

      Sincerely,

      BODi

      Customer Service

      Reviewed Aug. 15, 2024

      I had a subscription to BODi for a couple of years, bought Shakeology, and several other products. I recently canceled my subscription way before my yearly renewal. They renewed my subscription anyways. I contacted customer service who told me I had to fill out a request for my money to be refunded. I did that and the results came in. Support reminded me of the boxes I checked, refused to refund me, and then said not to contact customer service because they couldn’t help me. They deducted $195 from my account and was very rude about it. Very poor customer service. They advertise that you can cancel anytime but that cancellation is not always full proof.

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      Response from Beachbody

      Hello Rachel,

      Upon reviewing your account, we have confirmed that on August 15, 2023, you purchased a Total Solution Pack. Your package included a monthly Shakeology subscription and an annual BODi membership.
      On February 28, 2024, you cancelled the monthly Shakeology subscription online via self-service.

      Because your annual BODi membership was not cancelled, it auto renewed per the Terms and Conditions that you opted into at enrollment.

      For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money back guarantee.

      For additional information on our MBG policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0.

      Sincerely,

      BODi

      Customer ServiceStaff

      Reviewed Aug. 15, 2024

      I should have read these reviews. I would never had signed up for this product. Today 8.15. I noticed my debit card was charged $179. My membership would have expired today 8.15 I haven't used my membership for over 1 year. Between my bad knee and my Mom's death I was not in the mental frame of mind to use the product.

      I called customer service 8.15, I was trying to explain to the rep I wanted a refund for my cancellation. She was talking over me, I could barely speak. I told her I didn't appreciate the way she was talking over me. I asked to speak to a Supervisor and she told me she was part of the escalation team and I could not speak to anyone else. She told me to fill out the form online explaining reading for cancellation which I did. Later today I received a response stating I was not entitled to a refund. Email stated they sent me an cancellation email in July. Check my email and I never received the email she was referring to. This is such a shady company. I will NEVER refer this company to anyone!!

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      Response from Beachbody

      Hello Jackie,

      BODi sends a prebill email approximately 30-days prior to the next scheduled renewal date to the email address on file. This notification advised of the next renewal date and renewal price with a link to manage your membership.

      Because your subscription was not cancelled prior to the next renewal, it auto renewed per the Terms and Conditions that you opted into at enrollment.

      For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money back guarantee.

      For additional information on our MBG policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0.

      Sincerely,

      BODi

      Verified purchase
      Customer ServiceStaff

      Reviewed Aug. 12, 2024

      I have been a Beachbody (BODI) member for several years. In November of 2023, I cancelled my subscription. The agent that I spoke to at the time said that my access would be deleted immediately, but there would be no refund and I would have to pay for the remainder of my subscription, which didn't end until August 2024. He then said he could re-instate my account, but would remove me from auto-renewal. It's now August of 2024, and surprise, surprise, BODI auto-renewed my account. I never received an email stating that this would happen.

      I've read enough reviews to see that this is not a standard auto-renewal letter sent from BODI. I never received the letter and I never read it, though BODI's bots will respond saying that you did. I called an agent a few days ago to tell them of the situation and she told me to fill out an exception form and that she had notes in my account from my previous cancellation and it would be no problem to get my refund. To no one's surprise, BODI rejected my exemption. Their business practices are unethical and illegal. In addition, you are unable to delete your account and unlink your credit card information, which is how they continue to auto-renew your account. I will be pursuing legal action and I encourage others to do the same.

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      Response from Beachbody

      Hello Stephanie,

      Upon reviewing your call interaction placed on November 25, 2023, the representative read the reinstatement disclaimer, which advised that your membership would renew if you do not cancel.

      Our systems show that a pre-bill notification for the next BODi annual renewal was sent to you on July 05, 2024. Our records show the email was opened/viewed on July 05, 2024.

      Because your subscription was not cancelled, it auto renewed per the Terms and Conditions that you opted into at enrollment.

      For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money back guarantee.

      For additional information on our MBG policy, please visit:

      https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0.

      Sincerely,

      BODi

      Price

      Reviewed Aug. 3, 2024

      I signed up for Beachbody in 2019 during pandemic. I canceled my subscription or so I thought on November 2020 and received confirmation of my cancellation but yet still get charged yearly the 200 dollars to use the videos which I have not used since 2020. To get a refund, you have to petition for it. The shakes are good, but not worth the high price.

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      Response from Beachbody

      Hello Norma,

      Upon reviewing your account, we have confirmed that in November of 2020, you cancelled your Shakeology subscription, Partner account and Nutrition Plus free trial. During our comprehensive review we investigated your interactions with our Website, Phone contacts, Chats, and SMS Text. These are all of the methods that can be used to cancel your BODi subscription. Our records indicate there were no previous cancellation requests received, thus the continued renewing of the subscription.

      Because your subscription was not cancelled, it auto renewed per the Terms and Conditions that you opted into at enrollment.

      For digital memberships, the 30-day money back guarantee only applies to the initial order date. Membership renewals are not eligible for a money back guarantee.

      For additional information on our MBG policy, please visit: https://faq.beachbody.com/app/answers/detail/a_id/259/catid/0/TLP/0.

      Sincerely,

      BODi

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