Jenny Craig Reviews

I've been using Jenny Craig for seven years 'cause I lose weight. The program is working as I expected and I stick to it completely until I lose weight. I love their pizzas. I'm a permanent resident in one State and non-resident in another. I go to both of their shops there and they're wonderful.

My mom went to Jenny Craig 20 years ago and she really wanted it. I decided to go with them and Whitney, Daniel, Lou and Greg were wonderful and very encouraging. They were also very positive and had good team work. I used Jenny Craig for a year and I lost 50 pounds. My stepfather got really ill and so I've been off Jenny Craig for a year and I've gained 77 pounds. I'm in the process of getting porcelain veneer implants so, when I get my teeth, I'll go back because I know this program works. In the meals that Jenny Craig provided, the Chicken Alfredo was my favorite and for breakfast, the Country Scramble. My favorite dessert was the Key Lime Pie and I also like the meatloaf. I'm on this whole Paleo diet right now and I'm trying to do things without doing Jenny Craig but it's not working as I want it to. I'm not losing the weight that I would like to lose and I know I can lose that weight with them.

I like the program with Jenny Craig and I’ve been doing it for years. It was very good with my personal consultant. We go in and discuss how the week went and then, we weigh and discuss what food we want. Then, she goes over what I ordered. I like all the meals but I wish they were a little cheaper. Other than that, the results have been very good and I’ve lost 33 pounds this time.

My experience with Jenny Craig has been good. I needed something that had the food provided because I was a college student and that would make it a lot easier. Jenny Craig was ranked higher so I went with them. It was easy to get the appointment and to start the program, and my personal consultants were very nice. I don’t know if I found them to be 100% necessary but I can see how it can be beneficial to other people that may be struggling with the program.

I've been going to Jenny Craig for 17 years now. Over the period of time, I've been up and down a lot, but it’s nice. I lose weight on the program and then I go off, and then I'll go back. I've had the same consultant and she has been very consistent and very good. The weekly visits go well with us. The food's good as well. I like the Salisbury steak and the snacks are really good.

I’ve been with Jenny Craig for years now and my experience with them has been great. I like that the food is prepared for me. I live a very busy lifestyle and I don’t care for all that measuring. I just take it out of the refrigerator and it’s there. I love the new meal. They have the penne and the breakfasts and I really enjoy each and every one of them. I told them that when I work out and I’m really on a diet, no matter what I have, it just tastes so good. I can’t have any tacos or anything that’s extra hot, so they know with my plan I’m really safe from all that. The lunches are loaded. But I do the meal plan that's mostly everything I get. I’m not a tuna person, so they know the same thing. But I love the chicken salad and the tomato. I also like baked potatoes. I’m really happy and I enjoy them all.

My previous experience with Jenny Craig was successful and this is my 5th time on it. I just gained my weight back and I knew that I could get good help from them. The same ladies that I worked with the last time are still working there now, and the weekly visits work pretty good. I’d go in, they ask me how I went, I weigh in and this time, I’ve lost about 31 pounds without a week yet where I gained weight. Sometimes I’d lose more than others but I always have a slight loss each week. It's as good as any diet program. However, it’s pretty expensive and I don’t think just anybody could afford it. I spend about $155 close to $160 a week and I would think that not everybody would be willing to spend that kind of money. Other than that, I’d definitely recommend them.

We tried other programs before and we thought we’d try Jenny Craig. We’ve been with them a couple of times but this time, we’ve been with them for about five months now. The counselor we have right now is the best one we’ve ever had. She’s great. The weekly visits are really important. It makes you accountable and you get some advice and kinda cheer you on, which is great. My husband lost 30 something and I’ve lost about 20 something. I’m slow because I’ve had knee replacements so I can’t do much exercise.

I have been with Jenny Craig for about four years now and it has been convenient to not have to worry about meal preps and calorie counting. While there's a handful of things that I don't like, all the meals are good and I made it to my goal. Also, all their reps over the years have been nice. Overall, the convenience of having Jenny Craig is nice but you still have a personal responsibility for getting to your goal and maintaining your weight.

I started with Jenny Craig a long time ago and at that time, I felt the weight loss program was the best thing to do. They explained the program and it was a very smooth process. Their consultants were helpful with their suggestions. But I've been on and off the program. The first time it went very well and I lost 75 pounds. But then gained weight back. I would recommend Jenny Craig to others. They stick to the program, they’re gonna lose weight.

Compared to other weight loss programs, Jenny Craig is convenient since the food is already prepared and I just need to add a few things. The program is easy to follow as it doesn't require a lot of work on my part. I have been using Jenny Craig for 10 years now and my interactions with them have always been positive. I've tried most of the meals on their menu just to see. But the taste doesn't remain consistent whenever they go to a different supplier. I used to like the chicken fettuccini but they might have changed the manufacturer of that now and I no longer like the taste of that. I would like to see more changes in the menu. Instead of changing two or three times a year, I would like to see other options throughout the year. Jenny Craig works. It's a very simple program to use and you see results. It's worth the try.

I've been on and off the Jenny Craig weight loss program for about six years. The first time that I reached out to them, my experience was excellent. The personal consultant was very good and very helpful. Last time, I began in January and I finished about 15 days ago. The result was good. I reached my goal. The menu plan was good and the frozen ones were excellent.

If I could give this company a zero star review, I would. I’ve been on the Jenny Craig diet in the past and was very pleased. The meals sent to me were not edible. They mixed very inexpensive foods such as bags of popcorn as if you were on their inexpensive option but you paid $700 for it. They explained their policy was to cancel 2nd order within 3 days to not be charged $99. After 3 days you must pay $99. Customer Service refuses to cancel 2nd order. Their reps read from a script and were not helpful. I was willing to pay the $99 to cancel but their response was to tell me that they listened to the recording and I could not cancel the order.

I've been a long-time customer of Jenny Craig. I had been successful in the past, but Jenny Craig changed the program. It's super expensive and it's not worth it. The people involved in the local centers are lovely and wonderful, but what the people from their headquarters are doing is ridiculous. They have a lot of things that make it difficult to do your own thing and I don't want to do it anymore. I’m no longer a fan.

My sister had gone on Jenny Craig before and I decide to with their program as it was already premade and I didn't have to measure and count. The interactions with the people at Jenny Craig were good. My sister and I both went together and we're still going in by the batch. Caitlyn, my personal consultant, is very good and I like her. She knows what I like or not. And she'll give me tips like sometimes, I mix the stuff around and she said that I can move the days but not move the stuff. She also gave me tips if I go off and then make better choices than others.

I have tried to cancel this program for some time. An unauthorized amount $360 was charged to my credit card. Now I'm after speaking to several people they would do a "ticket" cancelling my order from being delivered and refund my money. I am a lifetime member and was told I only would pay for the food. Corporate as Jen called it (credit department) said they don't show me as lifetime and I would have to pay $99 to cancel.

My husband had passed away and I wasn't eating properly. My daughter had done Jenny Craig a couple of years prior and she said the food was good. I've been trying a lot of different diets when I was younger and this just made it perfect for me because being a widow, I'm only cooking for one person and that was the easy choice. My personal consultant was very supportive and encouraging. I'm very upset that she has left the company. I had lost 50 pounds with her and she was amazing. Every week, she had a smile on her face. She never puts me down. She was in El Cajon and she moved to Mission Valley and I followed her. The company didn't treat her good so she left and got another position. And after she left, I stopped Jenny for a while.

I had a great experience the first time I joined Jenny Craig. The problem was that I wasn't taught what to eat when I finished the program. Is there a book or something that can help with this. I've just joined and I'm hoping my consultant will teach me this.

My husband and I are empty nesters and he doesn’t like the same food that I do. So when I saw Jenny Craig, it seemed a good fit for me. I went in and met with my assigned counselor. She talked to me, explained the programs and measured me. We talked about the different food selections, which were really good and pretty robust. There have been some dishes that I really liked and there have been some that I don’t, but I would never know until I've tried it.

A friend of mine, Lisa, goes to Jenny Craig and I've seen how it worked for her. She did awesome on it. I'm starting to have health issues with my legs and going there was the right thing for me to do. Also, I had a lot of setbacks over the years which were my fault. I've been in a car accident. Still, the girls at Jenny Craig are so wonderful. The ones where I go to back at New Jersey treated me very nicely. My personal consultant is absolutely wonderful. She talks to me and gives me the confidence to know that I could do this and keeps me strong.

I've only started my Jenny experience a few weeks ago. Results are decent. I have one major issue though. The only protein anytime/snacks available in my area are the peanut or cinnamon bar. Peanut does not agree with me, and cinnamon makes me throw up, so I've been choking down the Honey Peanut bar which has been leaving me in less than stellar condition. The menu boasts all these different options like a cookie dough bar and shakes, but I can't get them, and those options were the reason I joined in the first place, and I didn't find out they weren't available until after I'd already signed up. I'm not sure it's going to be worth it.

The first time I went to Jenny Craig was 30 years ago, and they’ve always been very positive. Their selection of foods is very good and I like the variety. It suits my taste just fine and I’m getting what I paid for. Although I understand that I’m paying for some overhead as far as the centers, I wish the cost was a bit less. I meet with my consultant and we usually look at the week ahead. Like right now, I have a flexible work schedule. I’m an independent contractor, so I’m traveling and I’m coming and going quite a bit. My consultant worked with me to try to figure out what are the days that are gonna be easy to stay on track and what are the days that are gonna be challenges. Sometimes, I customize the week based on knowing when I’m not gonna have access to a freezer and we’ll work with the options. Jenny Craig's program is very good and I’m very pleased with it. I get great results when I stick to the program.

I've been with Jenny Craig since '95 and I would order food off and on. I'd go for a couple of years and then, one of the kids would get married, so I go back again, trying to fit in the dress. Their food selection is pretty good and I’m always happy when they add something and change up the menu a bit. I have to take out my wine but I found it easy if I just have it on Wednesdays or on weekends. Cost-wise, it is what I’d spend if I went out to dinner a couple of times a week and I'm happy with the results this time.

Jenny Craig was some place convenient that I could walk into and get my food and not have to do it by mail or drive straight across town. 30 years ago, I joined them for the first time then I came back in 2014. I took another break and then I started back in January. My personal consultant and I discussed the plan including where I have problems and suggestions on how to get over it. She's very positive and she gives good suggestions. The overall quality of Jenny Craig's meals are good but they keep getting smaller.

I felt that Jenny Craig's food was better than other weight loss programs. The consultant was great and the company is fine. It’s going slow but that’s my fault. I’m not really good on the pasta dishes but some of them are okay. I don’t eat fish or shrimp and I’m allergic to that. I mostly like the things that are junk food, like a burrito or a hamburger. Other than that, the quality of the food has been very good. My daughter thinks it’s a good program and I would recommend it.

I’ve been with Jenny Craig twice and my first session was really great. I had an amazing consultant who was really helpful and motivating. Then I gained some weight back so I decided to rejoin and get organized. Now I’m on my second session and the consultant is mediocre. I think their people are overworked and unhappy. They have no interest or enthusiasm in what they do. They’re in-and-out, which is okay, it just makes sense because I don’t want a lot of fussy silliness.

I heard about Jenny Craig from my sister and then I just copied. I have been using Jenny Craig for about four years now. Their food is excellent. I like the turkey burgers the best. Also, I like our center and the people there are really good. Jenny Craig really works for me. Right now, I'm down 15 pounds from where I was and the only reason that I gained it back is I got off track but I maintain really well when I'm on it.

Jenny Craig’s program is so easy and convenient. I don't have to think, fret, or worry about it, or count calories or points or anything else. I just do it. I suffer from depression so I become pretty inactive every once in a while. And I'm very short in stature. So it's battle to not be too heavy for my height. The people are very encouraging and non-judgmental. No matter how bad it gets, they remain positive. And they don't berate you for having had a bad week. It's like having your mother there. Also, the meals are of excellent quality. I find the turkey and wild rice delicious.

I have been on Jenny Craig on and off for the last 25 years. They were very professional the first time I dealt with them and they were willing to have other people. I've been going on with the program straight for six months now and my personal consultant has been excellent. I like the structure of the weight-loss program and the weekly visits helped me in trying to achieve my goal. Sometimes, I would lose 100 pounds, but I increased 30. And next, I lost 70 pounds and I want to lose 30 pounds more. Their menu is effective, the food is healthy and what I like about it the most is they send it with the breakfast. I have a good experience and I see results with the program.

Jenny Craig was providing the food, which was the biggest thing for me, so I chose them. We had good consultants and then if it wasn’t a good fit for whatever reason, then I just requested another one. I gave myself a year to use it and the results have been good. I did some travelling so I went off, but I’m back on it now. I tried doing the travelling thing. I did have the meals with me and I used some of the part of it but I’m just not as disciplined yet when I'm on a vacation.

A friend was on Jenny Craig and referred me to them. Their program is simple and the food is already prepared. It's a good program if I'm using it and exercise about the same time. It's easy to follow, but it is a bit on the pricey side. Their people are on the ball as far as getting in touch with me and trying to keep me on the program. When I go in, they're empathetic and helped me to find solutions when I'm up against the wall. Usually, we talk first about what's usually going on and then talk about what my challenges were for the week, what my challenges will be for the upcoming week, what my goals are and if there are any questions I have while I'm trying to do any variety of the food.

Some years ago, I had a diagnosis of a psychiatric condition which is a controllable and acquired psychiatric condition. I had to undergo medical treatment. The medications that I was given produced effects which involved the change of conduct and one of the side effects was that it made me overeat. It affected the way where my body couldn’t control the emotions over food. So, I went under that treatment which was successful, but I ended up weighing about 269 pounds from the 177-166 pounds that I was at the beginning.

I joined JC in 2012 and had great success but had to quit when I was laid off from my job. I rejoined recently and was very annoyed to learn that I could no longer pick what I wanted to eat. Supposedly more than 3 substitutions affects the integrity of the diet but that is nonsense, I lost a lot of weight picking my own food. The food is not cheap, why should I pay premium prices for food I'm not crazy about. Also the staff should be warning clients that this is a very high fiber diet, the recommended amount of fiber is 25 grams per day, this diet has almost 3x that much, so no one should be surprised if they have stomach trouble. I will not stay on the diet as long as I had originally planned due to their new way of doing things.

This is my first time doing Jenny Craig and I love it. 6 weeks and I'm down almost 25 pounds. I love the food and the counselors are nice, down to earth women. I couldn't lose weight to save my life. After a few weeks I would usually come off and gorge. I don't feel deprived at all. I really love the food and daily desserts.

I'm very happy with the program. Just completed the rapid results weight loss program with good results. I was told by my consultant that the cost to continue purchasing food would be a $150 enrollment fee plus the cost of food. I would love to continue but I can't afford the enrollment fee. I just want to buy JC food weekly to maintain my weight loss! I was purchasing from the Lewisville Texas location.

I think for the most part thought the food was really good. I seemed to go about 200 calories over everyday because I was starving all the time. I did lose more weight than in previous times, just a little slower. To other reviewers, of course it is processed... it is frozen dinners. I actually saved money for groceries. The downfall is I don't like shakes, milk or any milk products and that was the majority of breakfast foods. I would join again in a minute if they would substitute... Checked a couple of times and they wouldn't without charging me extra... too bad.

Jenny Craig member since 2010 and maintained my membership over the years in case I needed it. This is my 3rd successful weight loss (24 lbs) on Jenny Craig and this time it's for keeps - I plan on continuing lunch breakfast with dinners on my own, and weekly appointments to stay on track. I'm 56 years old and my health demands that I keep it off.

I recently rejoined Jenny Craig after reading a publicity saying that I could rejoin for free and get $200.00 of food. I have had good results in the past so I thought it was a good idea. On my first appointment I let the person in charge know that I would prefer a vegetarian menu. I then realize the choice of food is very limited and I will have to repeat a lot of the food during the same week. I decided that in that case I would make a few changes to my menu. I am told only 3 changes are possible. Also I have to order absolutely everything that is in the weekly menu, snacks and desserts included if I want to get my discount, $17.00. The $200.00 are actually divided in several weeks. This was only disclosed after I had made my food order.

I ordered food on the Rapid Results. However apparently it’s wasn't the “right” food so my “consultant” instead of just working with what I got proceed to basically couldn’t help me. I thought this program was to help support and when you actually support someone Jenny Craig you work around the obstacles of that person!!! Thank you for wasting a good $300 and not helping me!!! I could have used the money for an actual weight loss company that could actually HELP ME!!!

I am a new client who enrolled in Rapid Results with my first shipment arriving Friday, April 20. I was told I could cancel the second shipment within three business days if the program was not suited for me. I did try the product and was not happy with the quality of the food, which I had no choice in selecting. Several of the packages were opened when they arrived (wrappers) and many of the items included items I don’t eat (pork, beef, onions, spices). The quality of the food was not what I expected as I am accustomed to eating fresh, healthy food and the meals were processed, frozen and resembled frozen TV dinners.

Expensive. Personal coach only ask; "are you drinking enough water?" Food is medium at best. Profit-driven. FB groups (owned by administrators and treated like they are a cult - do not question) do not allow any negative type question if perceived as such. Had emergency and could not continue but took my monthly amount for full year (after complaint the site; not corporate would refund only 2 months). Corporate is no help whatsoever; refers back to the individual site you originally signed up at. Go off the diet and bam; weight comes back like a storm. So you really must stay on it for life. Can you afford that? Discounts (I had one via my job) are very difficult to get applied and not as much as what it was supposed to be per my job information. Overall; do it yourself with frozen meals and lots of vegetables. Weigh your self once a week.

I just started back on Jenny Craig as of today and I was reading the ingredients in the foods, most are not gut or IBS friendly at all which is probably why so many people seem to have digestive issues when eating this food. Ingredients like fructose and sugar alcohols are not healthy for anyone with or without IBS, also whey protein is a much better option than soy. I would love to see Jenny Craig come out with a low fodmap menu plan.

I tried Jenny Craig about a year ago. When I first signed up I was very motivated and loved it. My coach was great and I looked forward to seeing her. About a month in, she left the location. The coaches who were left were less than desirable. One girl constantly gave a nasty attitude. If I ever called to change the appointment it was a huge problem for her. When I had to see her because there wasn’t many workers in there her advice would be “could you work out this week?” “What can you do to do better this week?” Not sure how this counts as health advice.

I have been a Jenny Craig client since 2007. I successfully lost 75 pounds on the program. Since my initial weight loss, have gone back periodically when I’m up 20 pounds, which happens every couple of years or so. My complaint is about Jenny Craig’s price increase to renew my program on an annual basis, and their process for renewals. I have to keep on top of my own renewal, there are no reminder noticed or a phone call to remind me that my program is up for renewal. In addition, the cost to renew is now $69! Quite an increase from $39, which I paid to renew the first several years. They should notify faithful clients about the increase in cost to renew at least 60 days prior to renewal. It’s just common courtesy!

I have been on Jenny Craig three times since 2015. I was very successful the first time. I just started my third round this past Tuesday. I’m curious though, each time I’ve started the program, the same day I start, I have to void and have bowel movements right away, the first day! Now I know that at the beginning with any weight loss you lose water retention but it usually occurs within the first week not the same day you start. What is in the product that stimulates your kidneys and bowels so quickly? And is it safe?

There are a lot of negative comments about Jenny Craig here... Does the company really listen? I did Jenny Craig back in the early 2005. I did lose weight within 3 months and was very happy, until they changed something with the menus and I was eating more fruit and more vegetables to volumize. But the calories ended up being a lot more and I stopped losing weight. I was not happy with their new system. Now I want to go back and I was told, by phone that they'd give me a discount on the food for returning. When I called the clinic, itself the consultant didn't know what I was talking about. It cost over 700 dollars a month to be on Jenny Craig; isn't this a bit extreme???

I have been a member of Jenny Craig for a while (inactive for a period). I went into the location, met with the consultant, was given the menu & wanted to substitute some items out (as I have done in the past) as seafood etc. I have never eaten & it was like pulling teeth & substituting is no longer allowed. I feel if I am spending $100.00 + per week, I should be able to pick as long as I eat their food. Secondly, I decided I would renew my membership. I called on February 26, 2018, was quoted a renewal price & called back 4 days late March 2, 2018 & the price had gone up & my current membership has not expired yet. Maybe I won't renew. Too many restrictions now!!

I’m in week 3 and down 10 lbs, 27 to go!! Food is good and counselor stays in touch, friendly and knowledgeable! Food orders come within 6 days! I need structure, plans and I need my food to measured out as to not overeat. The food is so easy to pack for the day which makes it so easy to just take with you wherever you go. I am never hungry. I do not crave sweets (and I’m a sugar addict). I find drinking my water is so easy! I feel better, I sleep better, more energy. I have done Nutrisystem and the food was horrible. Lasted 4 days. Couldn’t do it! I give Jenny 2 up.

Rejoined Jenny Craig in mid-late Jan. 2018 after moderate success in 2010. Had to quit in 2010 due to job loss. Fast forward to 2018 -- rejoined because of mobility issues. I realized that it took a long time for me to put on the weight and it would take a long time to get rid of it. I started "Rapid Results." I've since discovered that the consultant did not explain it to me correctly. Once I understood it, I found it too prescriptive and asked to be put on a different plan. Just finished my sixth "meeting" with my consultant, who once again hurried me through the meeting because she told me that she had a new client to meet with after me.

Joined in 2009, lost weight approx 48 pounds! My consultant then let me pick and choose meals and substitute my own meals in. We kept constant track of calories, sodium activity. Life happens and I gained weight back! My first consultation went well and I told her about my first time. Today the next consultant would not let me even discuss adding or substituting? I was ready to purchase some food products but she wanted me on whole program. Guess Jenny doesn’t want some of my money. Only all!!!

I have decided Jenny Craig is not worth it. If I didn’t have to spend time talking to the consultants I would consider buying the food. However the consultants do not tell me anything I don’t already know. Listening to them tell me the same thing over and over is enough to put me to sleep. I can also tell they want to make sure they get that expensive food order in. Of course the more food you buy the more money they make. I have gone to the Jenny Craig Center and over the phone. Over the phone is a joke. Really? They are only happy if you have lost weight and stuck to the program... so all you have to do is tell them what they want to hear. Yes, if you stick to the program, like any diet, you can lose weight. The food's not bad, however the weekly meetings are horrifying. If they change their policy and decide to let me buy the food without having listening to one of their consultants every week. I will be happy to place many orders.

I just started this program. Tomorrow will be my third week, this food is making me sick. Last night I woke with horrible pain in my stomach, something that has never happened before, only when I was in labor. Lol. Also a lot of money??? For bad food! So far I've lost 6 & 1/2 lbs. Don't think I can handle much more. Stay away. There are healthy ways to lose, like maybe a nutritionist. For the people who wrote great reviews, not sure I can believe, maybe they work for JC.

This is my second time at Jenny Craig. The first was in 1991, I lost 38 lbs in 8 weeks. This time I've lost 15 lbs in 17 days so far. All these people whining about the food quality and size are not really committed to losing weight. If you follow what they tell you to do and eat the food that you're supposed to eat there's no way you won't lose weight. Yes, the food is more expensive than McDonald's but then again you are getting balanced meals, low calories and control fat and carbs. Obviously that's not what you were getting in your previous diet on your own. If you can muster a little self control you will succeed. I have nothing but great things to say about the Jenny Craig system.

I order chicken fettuccine and got my order this last weekend. Twice, this week, the containers came out of the package in one piece. When I took it out of the microwave I didn't notice that one side of the container was missing and not to be found anywhere and so I must have ingested it. This happened again today and now I'm afraid to try anymore. I liked this service but they're using subpar materials.

This company is awful. PLEASE DO NOT SIGN UP FOR THIS WEIGHT LOSS PROGRAM! The food is barely edible. The portions are more than tiny. It is expensive. You do not lose the weight. Customer service is nasty. Other than that lol it's great! They have unnecessary rules. One being you're only allowed 4 substitutions per food order! What do they care if you pay for them. They only have to pack a different item. Ridiculous! Never mind for someone dieting with crummy food to choose from. I only have 10 pounds to lose. I can only imagine what if you had to be on this program for an extended period of time. Try anything else as this program is a sad joke.

My biggest problem, besides food price, is the change of consultants that happens every month. I just get a good feel with my consultant and then they move them around to another center and I'm back to starting all over again with a new person. I love the last consultant I had and now they moved her to another location and I feel like I don't want to do this all over again with a new person. In the last 4 months, I have had 4 different consultants. This program emphasis having someone you can talk and relate to as helping with your weight loss goal, but now does that even help when you get a new person all the time. The program does work, but I think, even though I am a life time member that it's time I do it without the Jenny Craig staff and expensive food.

I joined in January and in all honesty I thought by now I would have lost more than 20 lbs. I'm happy I've lost that much but in all honesty I think the food is my problem. I dislike more of the food than I like. I have had vomiting issues with certain foods (Chinese) and I find all of their products inconsistent. So one week I may like what's on my menu and the next week the product sucks (too much pepper or spices, veggies too much of something and none of something else). Their chocolate is crap and I've refused anything chocolate because it's a waste of calories.

Excellent experience. I have lost 50 lbs in 19 weeks. There are many good options to choose from and the meals are tasty and filling. Having a consultant to motivate you each week is a huge plus. I am pleased with the program.

I have used Jenny Craig three times in my life in three different locations: Joplin, MO in 2002, Woodbridge VA in 2013 and Mount Vernon OH in 2017. All of my consultants have been amazingly supportive, genuinely concerned, and knowledgeable. Jenny is one of only two programs that consistently achieve good results, as confirmed by major public studies. Jenny Craig food tastes better than the other program according to taste tests. I have successfully lost weight after pregnancies (after weaning my babies) and no one believes how many children I have because I am slim -- but it is all due to Jenny Craig!

I've been a member for years and over time have unfortunately become dissatisfied with JC. They keep throwing out tools that work (like forms that used to fold nicely and had room to write) and discontinuing popular foods in favor of (in my opinion) cheaper ingredient items. The last straw was losing the veggie sausage with pancakes. They keep tossing out vegetarian options. If you're on a restricted diet like me, you're going to spend your money at the store when you can't buy what you want at the center. So I buy vegetarian sausage patties and a box of mini pancakes at the store instead. Like MANY others, I don't like that they don't give you a receipt showing line item pricing. That's right, you get a receipt showing the total you spent that day but not one showing what each individual item cost. Why? Why not be honest like every other organization? Could it be because they don't want you to know what you're really spending???

I have been with Jenny Craig for several months now. All going fine until I ate a chicken burrito last night. Extreme food poisoning within 1.5 hours. Thought I was going to die. I am going to try to get my money back. I picked out the bell peppers and one also still had the sticker on it.

I have nothing but good things to say about Jenny Craig and my consultant. If you follow the program you will lose weight. I absolutely love the food I actually crave my meals. Seasoned so well. Everything is to die for. The deserts are wonderful. My favorite is the brownie. You feel satisfied because you're not lacking anything. Only thing extra to buy is fresh fruits and yogurts unless you do their anytime bars. Only drawback is cost. It is not inexpensive. I spend around $150.00 per week at Jenny. If you can afford it you won't be disappointed. Good luck on your weight loss and enjoy.

I needed to lose weight, I am a type 2 Diabetic. I called and signed up. I was not told that the 2 year contract would be over 299.99 and 216.72 plus food. The food made me sick and my sugar got so high. The food is not good. Do not join.

I don't have a positive experience to share. The food lack taste. They tried to compensate this issue by increasing the amount of pepper and spices which took a hit on my stomach. I couldn't tolerate the amount of spices they put in their foods. In general the food had an after taste that stayed in my mouth until the next meal. I wasted a lot of money buying different foods and trashing them because of irritants to my digestion. If you need to lose weight, consider investing in a dietitian. It has worked much better for me. This way I can carry on with my busy life, eating real food and be able to take the knowledge with me during my vacation and business trips.

I went on Jenny Craig for about 6 months many years ago and yes I did lose weight however I caused major damage to my gut health due to their foods being full of preservatives and chemicals. I would never recommend the Jenny Craig program.

I made an appointment online with Jenny Craig. My appointment was at 7 PM. I arrived 20 minutes early. There was no one at the reception. Shortly after, two people came to the front desk clearly laughing and joking around. I was greeted and advised my representative would be with me at 7 PM. I sat and waited thinking my representative was busy and would be with me as soon as possible. To my surprise, Stacy was one of the two people joking and chatting. Clearly my business was not important to this office. When I was called back Stacy was unprofessional. I asked for pricing and was told, "I'm getting to that." I walked out. This office is unprofessional and in no way would I ever go back to ANY Jenny Craig.

I first went to Jenny Craig in 1994 and lost 40 lbs in 8 months. Back then they had mandatory classes on nutrition, exercise, maintenance etc. I just went back last week again after 22 years and gaining back the weight after numerous back surgeries and the inability to exercise much. Things had changed, they no longer had the mandatory classes and the entire process has been streamlined. So far in week two, the food is small portions but filling and the weight is starting to go down very steadily. Most of the consultants there have been through the Jenny Craig weight loss program themselves, so they have their own stories. The staff has been great and seem to really be about your being successful. Yes, the food is extremely expensive, but you get what you pay for, well portioned foods which are fairly tasty.

I started JC back in 1994... Lost 60 lbs in 8 months. Even after having 2 kids going up and down. Here it is 2016 went back to lose 10 lbs. All went well. Great consultants. Great food. I have my fave choices of food. All the negative comments I have read. It's crazy. Yes it costs money. Nothing is free. You're paying for convenience as well as what you take away from learning to plan daily meals when on maintenance. If you aren't learning you aren't listening or engaging in the conversations with your consultant. I have no complaints... Do I wish the food was a little less, well of course... But it's a business they guarantee weight loss it works... I have lived it.

I joined JC in 2001 with my mom. Initially the experience was good but went downhill. I purchased a lifetime subscription because I felt it would give me more bang for my buck. The food was good and I was able to fill in gaps with store purchased foods. I lost 30 pounds and was quite happy with the result and recommended it to my friends. Over time the weight creeped up and I was back to Jenny. The second time the results were as good as the first (even though I followed it to the letter). Fast forward to 2007 and I tried another diet that worked, but as with other diets the weight came back. I eventually ended up having gastric bypass surgery and lost over 120 pounds, that wasn't without serious complications.

Even on the diabetic diet option, I had the worst blood sugar crash of my life, I was very ill at work, sweated through all my clothes and was very hot and shaky. Thank goodness I work in a hospital so help was there. When I asked for a refund of the $200 I paid for a year membership (you get 3 months free), the woman hemmed and hawed and finally said "no refunds after 3 days." I did find it in the small print. I was calling only 6 days from starting. I advise others to avoid this company, once they get your money they will find an excuse to keep it. 3 days is not long enough to find out if it's going to work for you. And read the small print, they have lots of disclaimers.

Joined in 2009 with lifetime membership. Had a pleasant experience with decent counselors and halfway decent food. Lost a bunch of weight. Went back this May to try to lose the weight I'd gained back, not as much as I'd lost in the first place! I felt like I was rushed in and out. The "counselor" did not ask me about myself, I didn't know whether she has used JC until I asked. There have been changes since I first joined, she did not address them until I asked. Then she told me the company had been bought out by one of the food giants and the food was more expensive, and not as good. After I paid I was almost pushed out the door. She remembered as an afterthought to give me the Getting Started book. I asked where were the CD's and everything that I had gotten before and she said the new company didn't care about that. Not an auspicious start.

I went to a Jenny Craig location to find out about joining. The counselor appointed to me basically read off what plans they offer and proceeded to take a food order for the week which amounted to over $100. I received no explanation of the plan and the food is not the healthiest (high in sodium) or very satisfying. I am going back to Weight Watchers as I know this plan works and is geared for lifetime success.

I order a trial 3-day food kit and it came with hairs inside the packaging. When I called them, they told me that they would send "the hairs" to a lab to confirm they were indeed hairs. Then they would maybe replace the little dressing sample that touched the hair. REALLY?! WHAT A JOKE. It is disgusting.

Hi. I joined JC in 2001 in their lose 10 kgs for $10 programme (at 75 kgs and 5 ft 6 they had told me I was considered obese). I lost about 8kgs without exercise and then stuck. By then I had found the food too expensive so I just chose my own maintenance programme. The consultant was ok but once when I "fell off the wagon" coz my partner was eating KFC before we went for groceries and I was starving [a.k.a mantra "never go shopping on an empty stomach" ;)] and I had the tiniest piece and fessed up - she went completely overboard about it. I needed encouragement to stay on track - not to be berated like a child!

I liked the consultant I had and I lost the weight I wanted to lose, but after that, when you go on Maintenance, there are no resources to help you keep the weight off! I joined J.C 12 years ago, on the Lifelong Plan, and back then, they had the pyramid scheme to help you keep track of what you should be eating. 2 fat, 4 veg, etc. Now on my second time around, there are no resources anymore to monitor your dietary intake. How are we supposed to keep track of what we are eating? I'm disappointed in the overall lack of support after you reach your weight loss goal. I don't want to have to buy J.C food forever!!

I've done the Jenny program a couple of times now and was able to lose the weight I wanted. I find the food to be fine, not all of it, but there's enough to keep me happy. The reason for the lower rating is that my most recent experience resulted in some, what I consider to be, unauthorized charges to my credit card. I told them when I signed up in June that I just wanted to be on the program until I lost the weight. Apparently they had me sign something authorizing them to keep charging my account even after I let them know I considered myself done with the program... a form I don't even have a copy of.

I've been going to Jenny Craig for a couple of months. I've been losing weight (yay). But several weeks ago I stuffed a half-eaten food into my bag and forgot all about it. I found it the other day..... and it had turned into mould-coloured POWDER. The food hadn't turned mouldy... it had completely turned to powder. What is IN their food???

Their services are a rip-off! I wasted $800 with no results! The food is bad and high in calories. They want to get rid of you in 10 minutes at every meeting. If you ask them any questions, they hand you over leaflets that you can take home and read. I have heard from few resources now that they are very prominent in getting fake positive reviewed which are not real. Beware, do not fall in their trap!

I have not used their products. Seems quick and easy but expensive. Have been reading about them recently and researching. But years ago a friend of mine got hired by one of the centers to claim she lost all her weight there when this was not the truth. She lost over 100 pds but not on their program. She had before and after pics and it wasn't even on their program. I don't know if this was just a few dishonest people or just the whole program? Anyway buy a 2.00 set of measuring cups, a scale, and read labels. You can do this yourself with some prep time each week. And have better results!

I bought a lifetime membership in 2008 and lost 27 lbs. Now I'm told it was 14 lol. I have been on and off JC for 4 years and each time I go back I am disappointed. The food is awful. When a restaurant cheaps out and changes suppliers they usually go under, and I think JC is heading that way. My current consultant bashes the company all the time and when she goes on Maternity later this year she is never going back, but she tells me she cares and I have to get my ** together. What a hypocrite. I went back in April 2015 to lose my last 20 lbs. I went off of Jenny for a year prior to have a break. I lost 7 lbs my first two weeks but then I got sick of the food. I am on Jenny this week but have made up my mind I am not wasting any more money on this lousy program. You really are just a number they don't care, the longer you are there the better for them, but if your weight loss slows down it looks bad for them.

I thought I was eating well and healthy but I learned on Jenny Craig my food portions were too big. After being trained on the proper portions of food and why I eat the way I did emotionally, I learned how to lose to weight. I kept the weight off for 8 years but now with menopause, I find myself eating out of control again. I am going back to Jenny Craig to get guidance again for this stage in my life at age 52. I have been overweight from age 19 to 44.

I started Jenny Craig and was not losing weight very fast, but that was ok. I went to my doctor and a Nutritionist and was told by both of them that I should not go below 150 lbs. When I went to Jenny they basically told me that I made my goal weight to be 145 lbs and I said yes but now I have seen my doctor and Nutritionist and they both agree that I SHOULD NOT GO BELOW 150 lbs. Jenny's food is laced with so much sodium and all processed food. It's ridiculous!!! So now Jenny won't give me 1/2 my money back and will not give me the 10% reduction on food, because according to them I didn't reach my goal weight!!! All Jenny cares about is the money. They do not really care about the client!!! I want to warn other consumers about how Jenny really works!!! People are better off just going an buying a Treadclimber. It's cheaper and then you have the Treadclimber for life and it's cheaper than going to Jenny Craig.

My experience with JC to-date has been wonderful. I am 56 years old and I have tried a lot of diets over the years. This one has worked for me. I have lost 33 lbs over less than 5 months. The consultants at my location are excellent and knowledgeable and willing to modify the plan to meet my needs. They are definitely about ME as an individual and not just about sales. I am now halfway to my goal and transitioning back to my own food. I recently "took back breakfast" and told them I would like to make my own dinners on weekends. They were totally fine with it! We will see how I do. I am absolutely committed to keep the weight off... and, losing even more.

Overall I had a good experience with Jenny Craig in Winnipeg on Regent Ave. I was at Five Guys in the same parking lot. I saw the Jenny Craig sign as I ate my oversized burger portions and took it as a sign to walk into Jenny Craig to see what it's all about. As soon as I walked in I felt welcomed. The manager ** spoke with me like I was her friend. I didn't feel judged. She gave me all information and there were no hidden cost.

I felt as though I had to write a review after seeing the program get bashed! This diet is easy to follow, the food tastes good, and it is satisfying. I don't know if anybody who wrote these reviews tried their primary competitor's foods, but it is inedible! The only thing about this program is that it is VERY expensive. I really can't afford to be on the program at this time, but felt as though the health and self-esteem benefits from it would be well worth the struggle of coming up with the money.

I lost 10 pounds in 4 weeks but you have to count calories (and exercise) if you want the steady weight loss they advertise but don't guarantee. They want you to follow the menu exactly and to leave the calorie counting to them, but if you do, you may find that you are consuming a lot more calories than you think. I counted calories for their 1200 calorie personalized menu, and even with their lowest calorie options, my calorie count was over 1300. Now I ignore the menu (and lie to my consultant!) and count calories. You will lose weight if you follow their menu too, just be prepared for a slower weight loss, which is what they want. It's a business. The longer you are on their program, the more products you buy and the more money they make. For me, it's money well spent. If you are disciplined enough to just count calories (which I am not), you could achieve the same results on your own.

I signed up for Jenny Craig. Waited on hold a LONG time as they instruct you to call to set up appointment with consultant to call you. They scheduled a consultant call. They never called me. I tried again to get through their phone lines -- It would either hang up on me or say, "Call volume too high right now." No one ever called me -- I had emailed in the meantime. When I finally got them on the phone, I had two months of $39 charges - FOR NOTHING, since I was not receiving services or using the website. The customer service rep would only refund $39, even though by her own admission, Jenny Craig had never had a consultant call me, as they promised to do. What a crappy experience.

I ordered the three day sample package to make sure I liked the food. Was suppose to receive the food today by UPS. Waited all day and called the company. They said UPS said they already delivered it. I didn’t get it and wasted my whole day waiting. Called the company back and said “I want a refund since I didn't get my food”. She told me that I couldn’t get refund because she was sure I would get my food. I explained I needed it today because the next day I will be working. I asked for another number or an extension to reach since she was no help. She would not give me one. If I don't get it by midnight I will be calling the credit card company for my money back. I'm so glad I didn’t sign a contract with them. The lack of customer service and help shows me this is not a good company to deal with.

I like the food and when I follow it I lose weight. When I signed up they offered 50. off food, 30 on your first order and 20. on the second order. I was not given the 20. off my 2nd order and they have given me so much hassle to make it right. Makes me much less interested in continuing their program. My consultant is nice but clearly more of a salesperson than a counselor. Watch your order and charges very closely.

I was very excited to join and in the first two weeks I lost 15 pounds. Ok so then I started swelling. I did not cheat AT all. Even ate UNDER my allowed 1500 calories a day. I did not lose anymore. I found that my consultant did not give me common sense knowledge and I even felt like she didn't even know what "daily limited food" even was. I still don't understand it. She didn't seem very helpful and just kept saying I was either salting my food or cheating. LOL have you seen the sodium in the boxes??? No way was I doing any of that. I paid 800 a month for this and some of the food was expired. I think I lost the fifteen initially because I cut back on my food intake. I don't think it’s a fluke program. But it's a bit crazy price wise and food wise.

I first joined JC in 1995, after the birth of my son - and it really worked, as long as I ate their food. Then in Dec of '95 I got pregnant with our daughter and went off of JC. Fast forward to July 2009 when my doctor told me my BMI categorized me as "obese" (I am 5'2 and weighed 166 lbs. and in all honesty, I cannot weigh less than 140 or I look skeletal. No kidding, I really DO weigh more than I appear to). Anyway, I wanted to lose 20 lbs so I went back to JC. They had no record of my prior membership, so I had to pay again. This was all during a time when I could afford it, so no big deal.

I signed up for the year program for $99 plus food. At the time of signing up I was told that I could change to the month-to-month program at any time and I'd get credit for the $99 or I could cancel and receive a refund for the $99. A week later I canceled the program completely and was told that I would get a refund check which would take up to 3 months. Well, 3 months later, and no refund. I went to the location where I signed up, and their computer showed the refund as "Pending." Still, no explanation on why I hadn't received my refund. I want my refund in full.

I understand what people are complaining of. I lost 70 pounds using jc and I also worked there in fresno, ca. I loved the program and the food. It is all about sales, I was there 12 years ago. You do get in trouble if you won't lie and push for sales. I hated it. The plan worked for me and I loved the vitamins and the food.

In 2009 I started on Jenny and although I did not reach my exact goal of 30 lbs I lost about 25 over a period of a year along with a personal trainor at the gym and I was feeling great. I could no longer afford the program as I was in college and financially struggling. I have since put on 30 lbs and have been back to Jenny for about 4 weeks and have cheated here and there because of the holidays but have only lost three pounds! I am beginning to feel discouraged but my consultant is flexible and works with me buying the food so I think I'll give it one more month.

I canceled the account and are still getting charges, wished I could give 0 stars. Horrible company, worse customer service in the world.

Joined 1 year ago with month to month program hoping to lose about 20 lb. As a consultant was very nice the rest of it was not so good. Food... frozen or not, mostly carbs. Vitamins... who gave them permission to sell it? Had a stomach pain after eating it. When I didn't show up for a week there was call every day to make me come back to buy more food. Eventually it was not so effective and I was told it is exercise I need. Well then I need no JC for it. When I decided to stop doing JC, I am attacked with calls and messages. I asked to be taken off call list but every time different person calls saying that there is no notes of my request. Overall impression is: food is with sodium, same like other foods in any grocery stores. Vitamins offered - who knows what it is. Consultants are not nutritionists but salespeople chasing goals. Would say more but...

I joined Jenny Craig in 1996 to lose weight before my wedding. I was a busy professional and didn't have time to shop/weigh/prepare my food. I can't remember what I paid but it was a good amount. I didn't meet my goal, but did take off enough weight to look good for the wedding. I didn't go back to Jenny until 2009, when two kids and a stressful job that paid nothing had me gain 25 lbs. I had to pay $50 per year to come back under my plan, but no monthly fee. I didn't think this was right, but I paid them. I was less successful with the plan but was slowly chipping away at the weight. My consultant was good at understanding when I couldn't afford to buy much food. The "cashier" though constantly complained about the food discount I got with the lifetime membership. Often said she couldn't put it in because the system made it impossible. Fortunately, my consultant knew how to game their system and make it work.

I only had 23 pounds to lose but wasn't doing well on my own. A co-worker had had good success on the JC program so I signed up. I was very surprised at the fee after the 30 day 'get started' promo. Anyway, I signed up. It took me a year to lose 23 pounds - crazy. I didn't cheat, was faithful to the food and the program. The food was ok, but I got tired of it very quickly. The frozen foods are ok but the non-frozen ones are horrible - not kidding - just horrible! In the end, I wanted to meet my one year at goal weight to get my 50% fee back. When I finally made it I found (as did Norma in Ontario below) that my maintenance wasn't being recorded as maintenance and so I might not get my 50% fee back. I expressed my extreme disappointment in person and pressed for my refund. I finally got it - Norma, don't give up. Overall, my advice is to learn to eat real food, not this packaged stuff. It's not good for you and it's really only the reduced calories that help you lose, not the personal support. The other comments say it's all about the sales and they are right.

Having done the JC program and losing a significant amount of weight, I decided to work for them. It was not what I expected at all. It's all about numbers. I had the good moments of getting clients to their goal weight and that made the job worthwhile. But working in a commission-based environment became annoying. Consultants are paid based on food sales. If a client doesn't buy a full week of food, you get in trouble with the manager and they want to know WHY they didn't buy a full week. Every consultant has a food quota they have to meet. It becomes competitive with fellow coworkers and some coworkers even try stealing your clients to get the commission.

Overall experience lost 6 pounds in 2 months. Spend almost $2000 and my coach never gave me the 2 books I was suppose to read. One week I lost 2-3 pounds, the other gain 6 pounds and so on. I ask about it and my coach cannot explained this yo-yo effect and kept saying That maybe I was cheating. I THINK it was high sodium food. I Learn something - LOOK for a health professional, a dietitian and stop wasting money on something that isn't natural. Losing weight doesn't have to be so expensive.

Many years ago I paid over $400.00 to Join Jenny Craig. It was marketed as a Lifetime membership. I didn't use the program much until 2009. The center I went to signed me up for a $49.00 activation fee. I used the program faithfully and did relatively well on it (didn't quite meet my goal). At that point, after three years, I decided to take a break. However, within six months I returned to Jenny only to find that my "Lifetime" membership never was a Lifetime membership and I was expected to pay the activation fee plus $20.00 a month. I fussed about it and was told the store manager would check into the matter. In fact, she called and left a message on my phone telling me she checked and that my original program had expired and she couldn't do anything about it. However, when I returned to visit with my consultant, she unknowingly let it slip that the manager had told her that I would have to accept the new plan. She had not checked into the reason.

I joined Jenny Craig at the very end of August, 2012. My goal was to lose about 40 lbs. I had no trouble losing the weight and by March of 2013 I had reached my goal. I didn't mind the food at all. Some was better than others but I hate to cook so this worked out fine for me.

I am a former employee and a member of Jenny Craig. I can personally say the plan never worked for me when I needed to lose weight. I have found many other far less expensive methods that work and work better. The food is HIGHLY processed and probably not the healthiest food. I did not feel good about consuming it. As a former employee I can tell you that (Nestle) Jenny Craig is not so much concerned about the members weight loss as they are about the continued purchase of their food items. Yes they are pleased when the occasional member has a success story.

I've been on program with no cheating for 4 weeks. I've lost 10 pounds so far. I had 40 to lose, 30 now. I have some stomach aches from all the fiber and veggies. Make sure you have a good fit with your counselor - that helps a lot. I had one dud but switched and have a great one now. The food is pricey but if you can afford it I'd say it's worth it.

I'm a 60-year-old woman with knee issues, consequently an inability to exercise regularly. Already overweight, I gained about 15 extra pounds after my knee injury. To try to get out of that vicious cycle, I decided to try Jenny Craig. I followed the plan 5 days a week, and 2 days I ate my own food. This was a HUGE drop in calories for me, and yet I was barely losing any weight. Each week I'd go in for my weigh-in and instead of losing a pound or pound and a half, I'd only lost a few ounces.

I'm a Lifetime Member of Jenny Craig. So I know how it has worked in the past. I told them I was having surgery. My husband would pick up my food. At this point they have not provided me with good service. All food was not given to me. Nothing explained to my husband about alternatives provided. I asked for the $80 off coupon and they would not let me use this. I can't walk, I'm on medication, I can't stand on my foot to weigh myself. I could only get $80 off if I had a 10-minute consultation with them every week. I had to keep explaining to them I had surgery. They do not provide service that is tailor made to help a person with a surgery. Yet on the advertisement they say they work with serious health conditions... I called to complain the first time, didn't get a call back. Called again, got a call back with the same runaround from Tanya in MN. Then called the online number, was put on hold for 23 min and my call was dropped. Called back to file a complaint with the regional director. Haven't heard back yet. Seriously, how hard is it to read a calendar with a menu on it and fill my order correctly? How hard is it to understand someone has had a surgery? Rude, uncaring, unproductive waste of my time.

I joined Jenny Craig out of desperation. I desperately need motivation, help with eating the right foods and an easy to follow diet, the allowed variety and good tasting meals. At the time I knew the food was expensive, but it was more so than I thought. Still the "personal coach that would take responsibility for my weight loss..." I bought the one-year platinum plan. My first coach was the manager. She was a closer, knew how to motivate and sell food. My second coach was a college student that only cared about her boyfriend and selling more food. Commission? My third coach was the best one. She was close to my age, had gone through many things that middle aged and beyond women endure... child birth, depression, illness, medications, life.

I belonged to Jenny for about 6 weeks or so. I suffered from sticker shock at the price, but thought "Oh well... at least I'll have personal coaching." Well, the meals are expensive and they become boring. A lot of meals are tomato-based, which is okay, but gets boring. I had 2 coaches. The first one talked about her wedding plans a lot, and the 2nd coach was very young and did not seem to know how to help motivate people. My biggest problem was motivation. Doesn't everyone have that problem in trying to reach a goal? I tried WW and was successful, except the meetings are boring. With JC, I thought the real difference would be in the coaching. But I gave up because I wanted to eat everyday food again and wasn't getting the help from my coach. Plus the amount of money I paid every week for food was about $100... It just became too expensive for something that wasn't working.

Counselor is always helpful and professional. I buy what I want, based on my travel schedule and manage still to lose weight. I have recently started to experience some gastric distress, and I realize that I had some expired food. My fault. It's been in my kitchen for months. Check the expiration dates!

Jenny fraudulently charged my credit card for $450 in goods and services I NEVER received from 12/7/13 through 3/21/14. Now I have to fight with them and VISA because some of the charges are over the time limit for VISA. It is credit card fraud.

I joined the Jenny Craig weight loss program on March 9. The staff at the West Chester PA office is friendly, helpful and courteous. Their food is very good - I had been on the program about 5-6 years ago. At the time, I recall that I had "gas," as did a friend of mine who joined with me, after I began eating the food, but it was not extreme so I didn't mind. I didn't stay on the program very long and had no complaints about it.

I went to their Mississauga Center to pick up my weekly food and at the end of the visit I am asked to pay a certain amount and NO itemized invoice is provided to me for me to know what I paid for products individually. If you can not provide me that, I am afraid I can't continue to buy stuff from you as I find this a fraudulent activity not to give proper information to the customer as it is my RIGHT to have it. I am sorry I will not buy any further food from you and will buy from store which gives me proper bill like Lawblaws or No Frills or any other. Your action shows that you have something to hide from customer. When the computer is calculating the amount, I do not see any reason not to give print out to the customer. I do not wish to deal with a FRAUD company. How do I get back my refund of my membership money as it was paid in good faith? I will look out for other program.

I first joined Jenny when I was a junior in high school. In 3 months I lost 25 pounds. On paper, I was still overweight but I had gone from a size 16 to a size 8. My doctor even said I was at an ideal weight due to my body makeup. But my counselor at Jenny insisted I was still 10 pounds overweight when looking at the national BMI chart. Even with my doctor's word the counselor's insisted I stay on program. I was on a "Teen Program" at the time and the deal was I would get half my money back if I hit goal. I wasn't sure at the time of signing up how it would work so I agreed with the BMI chart and made that my goal. But after trying for a month to lose those last 10 pounds, my parents and I decided enough was enough. We thought I had learned enough to do it on my own. But being a teenager and all that wasn't the case. Of course they never did give us half the money back because I didn't reach goal and wouldn't let me change it.

When working for Jenny Craig you must work, that is beneficial for the Center. That would mean if the Center is open on Christmas, you work it. Upper management has no respect for employees, regardless of how long you've been there. Communication does not exist and the pay is minimum wage. If you are in NEED of a job take advantage however for the longevity, it would only exist for high school graduates that don't know any better and for those without a family.

I worked my way up from the bottom in this company up to be the center director. I had great numbers. My clients and staff loved me and I loved them! I gave Jenny Craig everything I had! I put this company before my family, my children, everything! I got Cancer twice while with this company and they did not care. They harassed me about my hours about when I would have to go to dr appt even though I had some of the best numbers in my area. With all this said I still stayed and worked so hard for them.

As seniors, my wife and I have both been on Jenny Craig since last February. Just recently one of the employees there commented that we were suppose to receive the 10% senior discount. This occurred after we had spent a few thousand dollars with Jenny. Long story short the Center Director admitted she had overcharged us significantly (10%) and most recently for a few weeks credited us with a total of $100 but unfortunately that was not anywhere near the total overage. Today 9/19 2013 when we went in they told us they were through giving us credits and that was the final word from both of her Marketing Directors. So in summary they admitted to the overage but have decided that they will not cover it in future food purchases. With this type of customer treatment I expect Jenny to be in serious trouble soon. Seniors beware of the Keller, Texas Jenny Craig Store. Sounds like Jenny needs a senior class action suit to wake it up as well as a training session for all of its consultants on treating seniors fairly.

I am very angry and just wanted to comment on another review. I worked there for many years (won't say how long to try and protect my confidentiality). I loved my job and would still be there if it wasn't for the abusive environment. It wasn't always like that, well... maybe it has. They want staff to refer new employees. I WILL NEVER tell anyone I care about to work there at THIS time. It comes down to almost like high school who likes who since leaving I found out that the area manager had already approached another manager for my position as manager several months before. This was in the works shortly before or after the write ups even began disgusting!! I never got an exit interview either because either the intent is to get rid of senior employees (others have been or are being treated poorly as well) or they simply do not even care for their so-called valued staff. It seems many are now leaving to work for companies who appreciate hardworking, loyal, dedicated, caring staff. The sad thing is after the current area manager leaves, I'm sure that won't be long. She is young and has already left, then came back, then almost left again. She will have certainly changed the lives of many negatively...

I join Jenny Craig on December 2010 with a lifetime membership. By November 2011, I reach my goal and I decided that I have learned enough. So from that moment I will eat by myself. That's suppose to be the goal of the program. Last week more than a year later I claim Jenny Craig the half of my membership, because not only I stop gaining weight, I lost more than 90 pounds eating by myself and now I'm on the weight I suppose as stated in the medical tables (172 pounds, 5'10"). But Jenny Craig office said that because I lost more than 5 pounds under the weight that was my goal I will not receive the reimbursement. I'm sorry but that don't make sense to me or to anybody... Now tell me is this a Treat or a Trick! I was very happy with Jenny Craig until today. People ask me about weight all the time because my weight loss was amazing, but from now on I will tell this story to everybody and will not advise anybody to join Jenny Craig anymore.

I had first joined JC in Jan. 2003. I was a good consultant and on the program myself. I loved to see the client succeed and supported their efforts to lose weight and be fit. 2005...December, I was diagnosed with breast cancer. I felt that I needed to let the center director know. When I let her know in confidence of this serious health issue... She blabbed about it at our next staff meeting. Well, needless, to say, I did not appreciate her breaking the confidence I had in her to go to her with any further information. My client's began asking me, after I returned back to work, following my lumpectomy and radiation, "How are you feeling?" I said, "Fine and you..." They expressed their compassion for what I had been going through.

I paid what I thought was a one time initiation fee of $99.00 and $19.00 per month plus food cost. That is what was explained to me only to find out months later when I explained to my Jenny Craig representative in San Leandro, CA that for the Summer months I was on the go all the time and I did not have access to a microwave so I needed to drop out of the program for three to four months. At that time I was informed by the manager of that store that the only way that one time $99.00 remained one time is if you never and I mean never stop paying the $19.00 membership fee.

I have lost 8.2kgs on the JC programme and overall I'm happy with progress. However Jenny Craig is without a doubt a rip off. They will screw you for every possible cent if you let them. Last week I was given two incorrect meals because my consult got confused between Beef Lasagne and Beef Hot Pot. They tried to make ME pay to replace it. It was not my mistake. The other thing that is annoying is that soon I will be doing 2 days a week of my own meals, but I will still have to pay the same amount. I don't understand this. I pay $149 a week currently for 7 days worth of food. I will still pay $149 for 5 days. They say it's because I am already on a reduced rate. I'm on a reduced rate because I signed up for 5 year at considerable cost. At one point I had a number of leftover meals in my freezer (about $50 worth). I was not allowed to reduce my payment for that week and take less food with me.

I worked for the Jenny Craig company for 2 years now and just found out yesterday that the center that I'm working at will be closing in 2 weeks! The Jenny Craig company wants to try out the Jenny Online and the Jenny @ home approach which will be operated in California. This is a good example of how the Jenny Craig brand really doesn't care about their employees. We worked really hard to keep the clients coming in every week and to get screwed out of a job without warning is a very poor action on the corporate office. A lot of the clients love to come in and talk to their consultant face to face, and not to have the option anymore really shows that the company is really about making money instead of the client's needs! Sad.

I spend 480 dollars for a month, but decided it was not working well for me, so I called them and told them not send the second week of food, expecting to receive at least half of my food money back minus the signup fee of $49. However they came up with some lie that I paid them for shipment upfront. Therefore, I could not be reimbursed, which was only an excuse to steal more money from me. To make matters worse, after waiting two weeks for my refund of only $150, I finally got in touch with manager, Tamara **, who refused to allow me to speak with her supervisor telling me she was over all in charge, as if she owns Jenny Craig and denying me the right to go any further to complain about the loss of my money. As of now, I still do not have my refund.

I recently signed up with the Jenny Craig at home program. I had been looking for a home delivery program for meals and heard that theirs had a large selection to choose from. The person I spoke to on the phone when I was signing up was very nice and friendly. That's how they lure you in. She was so nice, in fact, that I got caught up in conversation with her and by the time we got off the phone, I had spent over $1,000! I had asked about their cancellation policy and was told it was three days from when my program started. It's my own fault, but I was under the assumption that my program would begin when my food arrived. I was wrong. I signed up on a Tuesday, received my food late on Thursday and started eating it on Friday. It is now Sunday.

Hello! My wife, Marjorie, has been using Jenny Craig, on and off for more years than I can remember. She has a disability so we tried the food by mail program for awhile. That became too expensive due to the shipping costs. She recently started back again at the Santa Clarita location on Boquet Canyon. We were shocked at not only how costly the food was, but also how poor the food quality was. My wife used to love their blueberry pancakes and sausage. This time, however, there was no evidence of blueberries and the sausage may as well have been cardboard. The personal pizza was a complete waste. The sweet and sour chicken was a soupy mess, with only 1 or 2 pieces of chicken. The chicken stuffed sandwich had little chicken.

The end of January, I went into a Jenny Craig in Torrance with a friend to inquire about the program. We were greeted by a woman at the desk who appeared to be weighing at least 100 lbs. over her healthy weight. Even though we had scheduled appointments, we sat in the lobby for at least 20 minutes. I'm not sure why we had to wait since there were no other customers present. Waiting only made us more aware of how many staff members were overweight. This would be okay in most other businesses, but at a place in the business of weight loss, it is not okay. My friend did not join the program and she is now considering Weight Watchers.

After reaching my weight loss goal using Jenny Craig, I was lured into rejoining Jenny Craig at $49.00 in order to benefit from the maintenance plan incentive of $200.00 if I maintained the said weight loss goal for 12 months. So I rejoined, went monthly for my weigh-ins and in April 2012, had maintained my goal weight for the required 12 months in order to receive $200.00. The center director assured me that it would only take 4-6 weeks to receive my incentive check. After 3 phone calls to my local center and confronting my weight loss counselor, they said they had to refile the paperwork again because there were errors. So on Aug. 8th, when I still hadn't received a check, I called again. I was assured the paperwork was being resubmitted again.

I got call at 8:45 a.m. EST from these idiots. I'm a single guy and have zero interest in Jenny Craig. I have not asked for info from these idiots. Why are they calling me unsolicited when I am on the national Do Not Call list!

I had opened 3 dinners, same night all freezers burned, one expired, really? We pay a lot for the food and when I called the manager in Valporaiso, she stated "I just opened one, it was freezer burned”. So as few days went by, all the freezer food was the same. I left her a message re: food and it’s now had been 3 weeks with no response. But if you were still on the program, they would call to get you into buying more food! I asked for my money back which adds up to $46.38 and still nothing! This place is a rip and you don’t stand behind your company!

I had an awful experience with Jenny Craig. It was high pressure to sign up and buy food right before Memorial Day weekend. I had death in family the next day and called the next week to cancel. I asked for money back on food ($149). It has now been over 5 months with no reimbursement. Lisa, the manager in Saugus, Massachusetts store, stay away from her. She's awful, unprofessional, and dishonest. I can't believe the runaround I've gotten.

When I enrolled, I got the royal treatment. I got offered coffee or water. Now that I'm a member, I asked for a cup of coffee and they tell me it's against their policy. Members can't have coffee, it's for employees only.

The Sunnyvale, California Jenny Craig Centre sucks! I enrolled a couple of weeks ago. The Centre director, Marcella (?), gave me the sales pitch and even offered to be my counselor. She was all attentive until she swiped my credit card.

I called Jenny Craig when I read about the 6 week special. I thought it would be great for me to help me jumpstart my usual healthy lifestyle which was shelved after my husband passed away. I told Heather that I have Meniere's disease which is affected by sodium and asked if the program would be alright for me. I was assured that it would be.

Basically I thought I was doing myself a favour and decided I wanted to lose weight. I looked into Jenny Craig as they supposedly had a discount through my employer. After much confusion I picked out a plan despite not understanding what the rep was talking about nor getting answers to any of my questions and like a blind sheep I gave them my billing information.I thought about what I could be doing with the $400+ I would be spending each month on food and decided I had made a complete mistake. I called on the second day as the customer agreement that was emailed to me specifically states that you have 2 days to cancel up until midnight on the 3 day. I never signed the agreement as I didn't agree with it at all and was able to see what the cost would be on paper.

I was just hired at a great company when Jenny ** called and offered me a consultant position. I have just started an online Master's in Nutrition and I thought it would be a great opportunity so I quit the fabulous job I'd just gotten and went off for training to another city.

Jenny Craig encourages customers to see their consultant as their partner in weight loss. In the case of my 77-year old mother, Jenny Craig was her partner in misery and a spiral of deteriorating health. "Lose 20lbs for $20" was what caught her eye. But after a visit on Aug. 6, 2010 at the Jenny Craig center in Langley, BC, that $20 quickly turned into $429 per week followed by a cost of $537.37 at the first visit. The consultant was great at selling us all the positive results, including a claim that she will lose 1-2lbs per week. This investment will pay itself back in less than 2 years, she claimed. As you can imagine, we were a little hesitant in changing the diet for a woman nearing 80; fearful that her health may pay the price for the sake of 20 pounds. After plenty of reassurance and a promise to discuss her diet with her family physician (which never happened), we felt comforted by the consultant and the years of experience and qualified nutritionists who we were promised would oversee my mother's diet plan.

The problem with Jenny Craig is its business model which creates two primary conflicts of interest. The first is between the Jenny Craig consultant and the consumer. The second is between the Jenny Craig consultant and Jenny Craig itself.

I needed to lose 15 pounds. I went in to our local Jenny Craig Center and was immediately pushed into a $500 life program and a weeks worth of JC food. I was told I could eat as much of the "nutrition bars" as I wanted and that I could expect these 15 pounds to fly off.

I signed up with the Jenny Craig weight loss program on 08/03/2010. The contract stated I had 3 business days to cancel. I cancelled after the second day after realizing that I could not afford this. The contract states they would issue a refund in 10 days. After sending them a letter and numerous phone calls to customer service, I have still not received a refund. I am a senior and I am being exposed to a great deal of stress from this company. Please help me!

After reading the complaints of others, I guess I have been scammed too. I signed up in good faith giving them my $692.00 but could never get my food on time, my consultant was good and I lost 8lbs even though my food came thawed every time, so after a month stupid as I was I signed up for another month for a cost of $672.00. the first shipment into the next month I got a call from Keila telling me to throw out my order because it was late as usual and they told me the next order would be shipped the next day (which was Friday) so I knew it wouldn't be there until Monday so when it came Monday I knew it wouldn't be fit to eat.

After reading the complaints of others, I guess I have been scammed too. I signed up in good faith giving them my $692.00 but could never get my food on time, my consultant was good and I lost 8lbs even though my food came thawed every time, so after a month stupid as I was I signed up for another month for a cost of $672.00. the first shipment into the next month I got a call from Keila telling me to throw out my order because it was late as usual and they told me the next order would be shipped the next day (which was Friday) so I knew it wouldn't be there until Monday so when it came Monday I knew it wouldn't be fit to eat.

I had made an appointment at this center wanting information on their diet program. I was completely blindsided into buying a membership/food by nothing but getting me on a vulnerable day. This is what their motive is! After giving them my visa "like an idiot", they charged almost $500.00 that night. I left without a receipt, nothing! I called the next morning wanting to cancel after coming to my senses! And I have yet to get my full refund! It’s taken over 30 days to get my money back. I have called and called and have been given excuses after excuses. The stress of this is adding to my already tremendous pain that I endure on a daily basis! Economically, this set back has caused me tremendous financial trouble and stress!

I joined 5/27/2010 but found the carb count was too high for me (insulin diabetic) so I called and cancelled the next day. I returned the books the following week and was told the paperwork for the refund had been processed. I called after four weeks and was told the refund takes 4-6 weeks. It's now going on seven weeks, no refund and the office manager and district manager say that accounts payable haven't returned their phone calls. I called JennyCraig on 7/14, no one has returned my call.

This is a follow-up on a report done on June 07, 2010. I finally received news from a representative named Jenny, stating that the football shaped black dropping on the side of the turkey burger was a food particle - not! Still, I didn't explain why there were spots chewed up on the burger. Also, they refused to give back refund, but they offered to give 10% off of future food orders. I will never eat any more of JC food.

Misrepresentation. Roz in the Sarasota Jenny Craig Center told me the only membership available was a "lifetime" membership for $360 or so. I told her I heard an ad for 20lbs, $20. She said no, this is the only one. I had let her know I was desperate and in a hurry, so she had me. They never gave me a copy of the membership. When I called her back 2-3 days later, she told me "you signed a contract". I then tried to go through customer service and was told several times I would get a call back. But no one ever called me back, except to ask for an order. I only had the same consultant 5-6 times and for the remainder of 8 weeks, had no consultant or some random person who called for my order.

I noticed something black on the little dish turkey burger comes on before opening package. After opening and picked up turkey burger, I noticed one side of burger had been chewed on and that was a mouse dropping on side of burger. The burger was returned and a report was made. I have not been contacted as of yet. I had just joined Jenny Craig on April 2, 2010 for a year. I do not want anymore Jenny Craig food!

I went to the center (as they call it) on Feb. 26, 2010 and joined. I got home and the more I thought about this, I came to the realization that this would not be cost effective for me at this time. Next day I went to the center and cancelled the membership. According to CT law, I have 3 days to do so. I filled out a paper with the dates and Christine filled in the amount to be refunded to me. We both signed the form and she has a copy and so do I. To date I have not been given back the full amount and this refund and it is 2 months that I am waiting. Note that as with others in this site, the call backs from Jenny Craig were far and few. Only when she would answer the phone did I get to talk to her and she lied about the refund each time, saying that the check was in the mail and it was not.

I joined the program, paid $497.00 at the initial visit believing that was the program fee and cost of food. After analyzing my bill when I got home I was charged an additional $90.00 for 5 books and 2 bags to carry my food home which was never explained. I brought my bill back with the books and bags the following week and was told that it was "included in the program price". However the items I mentioned above have a separate line on the bill. The center told me that is because these items are taxable however that is not true everything in Jenny Craig is taxable. There is also misrepresentation involved. When joining you are told you will have your own consultant. I had 3 different consultants in the 4 weeks I participated in the program.

On January 14, 2010, I joined the Jenny Craig on-line program. On January 15, I called back to cancel after I realized they misrepresented their program and shipping costs were $65.00! They said 7-10 days for a refund. The next day, the representative who signed me up for the program originally called me to confirm I wanted to cancel which is completely retarded. She said, she had to talk to me before she could release my order. I told her to release the order.

I bit into a Jenny Craig Pizza on the evening of the 30th May 2009, and felt something hard. I found that it was a small acupuncture magnet. I returned the pizza & magnet, with the box that it came in, to Jenny Craig on the Monday and was given a replacement meal. They replaced the meal. However, I no longer felt able to eat any of their meals, so ceased using my membership by June. Therefore, I paid for a year premium membership but only used 6 months. On top of this, it doesn't exactly make one feel comfortable in using any processed foods or in purchasing prepared food - perhaps this is reverse psychology on their part to assist in weight loss, who really knows! Anyway, my point is that they should at least, refund my membership fee, as a bare minimum! However, they have not responded to my requests for this (from those sent in July, until I phoned 2 weeks ago - and then only to say I had to deal with the person in High Park who is very aggressive and I refuse to deal with her).

I worked for Jenny Craig for sometime and I'm very upset with the way everything has turned out. I was a consultant for 3 years, top consultant in the country. My work product has been excellent, as recognized by the performances evaluations and awards I was given. I saw so many clients that they asked me to open up on Sunday because they wanted to use me as an example for the rest of the employees in the company. We opened up and now Jenny Craig opens up 7 days a week. I got promoted to a center director for five years; they sent me to the center that was doing really low number because I'm a very good sales person as well as being like by many, clients, managers and Jenny Craig herself wanted to meet me because she knew my reputation in her company.

On January 26, 2009, I purchased 6 months of vegetarian Jenny Direct food and a 1-year consultation program from Rick at Jenny Craig Direct on my Visa account. Now they refuse to give me my 6 months of food and stopped consultation calls and all help as agreed by them for me.

I have been a Platinum Lifetime member of Jenny Craig for the past 15 years. My mother, sister, and husband are also Platinum members for over 15 years. I have been attending the Bedford Centre for the past four months. I had purchased the Rewards Membership for the first time for $99.00 a few years ago and I have been renewing it ever since then. I pay $39.00 every November. The last time I paid was at the Carrollton Centre in 2008, and I was told that it would expire in November 2009. When I started going to the Bedford Centre in January, I was told that they did not take the Rewards membership. Later, I found out that they are still a part of Jenny Craig and they do take it. I spoke to Ginny and Sherri at the Bedford office and they verified my membership and put stickers on my folder. The last 4 visits had been fine and I have been getting my 10% discounts.

I feel like I was ripped off and lied to by your company. I had the oil changed on my 2005 Ford F150 with only 14,300 miles on it. The first thing that happened was they told me that they recommended I use synthetic blend oil. I asked specifically if the standard oil met the manufacturers specification. The girl that was inputting my order said that it did. I said to use the standard oil.

All my food came to me unfrozen and they told me to throw it out, second time unfrozen again, and food thrown out again. No one would call back, and they said I had a number that did not work. No counselors called and they have VERY horrible customer service. These products cost a lot of money that I am out for receiving nothing.

I called Jenny Craig on 7/18/06 to sign up for Jenny Craig and place an order. After a second phone call just minutes after the first I called to clarify a couple of things. I was then made aware that if I didn’t buy the food I couldn’t have a counselor. I immediately asked to cancel my order because it was too much for me. The lady told me they just placed the orders if I wanted to cancel I would have to call the corporate offices and she would give me the number. The number she gave me was 1-800-443-2331. I thanked her for her assistance, hung up and dialed the number for the corporate offices.

I signed up for Jenny Craing's online program on 2/12/04. I paid $670. with my Visa/ATM. I was promised that my food would be delivered, frozen, packed in dry ice on Tuesday 2/17/04 (FED EX. I was told that the food needed to be put in the freezer within 6 hours. By about 3:30, when nothing had been delivered, I called. It was not sent. I was told it would be delivered on Wednesday, 2/18. By around 3-3:30 on Wed, when no food had arrived, I called. I was told that the food was delivered at 9:24am, signed for by G. Stewart and left at the front desk. I informed them that I do not know a G. Stewart, and there isn't a front desk in my complex, AND that wherever the food was, it was now sitting out for 6 hours. I was told Fed ex will take care of it.