Jenny Craig Reviews

The only problem that I've had recently is that they're out of some foods. They weren't really sure if they were getting rid of the foods or if it was just a backorder kind of thing. The quesadillas is my absolute favorite and that's the one that they're out of. But everything else has been really great. I'm also a big pasta fan so the chicken carbonara, the chicken fettuccine and the ravioli are all amazing. In fact, there were foods that I missed whenever I wasn't on the diet anymore.

I'm in the 19th week and the menu plan has been good. I have a congestive heart failure so I have to be careful about my sodium intake. I have a cut-off of about 500 milligrams of sodium in a dish so my counselor gives me a substitute for anything that's gotten more sodium. She looks on her list to see what are suitable substitutes. The macaroni and cheese is one of my favorites even though that’s the only one that’s over 500 milligrams of sodium. I've been dieting all my life and I have not had macaroni and cheese in 25 years so it's really delightful to finally have it again. The lemon cake for dessert is very good for that category. The only thing that I don’t like as far as flavor is concerned is the peanut butter cookies. Somehow, they don’t taste like peanut butter to me.

The quality of food seems like the same quality as if I go to the grocery store and get some frozen dinner. The main thing about Jenny Craig for me is portion control. I would recommend it to others although it kinda depends on how serious they are about losing weight. But this is how I've done it. I've lost 23 pounds so that’s my success.

I've been with the program since January and I’ve only lost about 15 pounds. I’d like to get to at least 25. The weekly visit is taking me a little bit longer to lose weight because I take medication as what I went through with my dad. I’m also gonna be 70 next month and my metabolism is very slow that's why I work out so much. I am a gym junkie and so a lot of time, what I would lose, I gain in muscle. I also have an active social life and the summer is hard. We just came back from Phoenix and we’re going to my granddaughter’s bat mitzvah. Then in July, we’re going to Canada so it’s gonna be a tough road. However, losing a pound a week is still good. I’m in it for the long haul so as long as it takes.

The menu plan is very easy and useful to use. It’s nice to not have to worry about figuring out what I wanna eat for the week because I have a set plan to follow which makes working with it rather than having to work around it. Also, the meals have all been of very good quality and I’ve never had an issue with one before. My favorite is the lasagna.

Jenny Craig is a much more tightly controlled program nowadays and so we have a unique scenario. When we started 30 years ago, there was a little bit more leeway in terms of how we wanted to approach it. We wanted to have a little bit more individualized control over our menus rather than dealing with the menus that Jenny Craig laid forth for us. That's made it a little bit different and in some ways, we're aware of the fact that we probably could have lost more weight faster had we gone to the directed ways, but there was some dietary limitations with us and so it works out better this way. Fortunately, they've got no problem with allowing us to continue the individualized menus even though the program has changed for other consumers.

The quality of food has always been good. They have a couple of different styles of packaging and there's one specific style where sometimes the top plastic will tend to pop before the box is opened. So, we've had a couple of instances where some packaging was breached. But that never caused a loss of freshness or the contamination of food, so we're consistently happy. Also, when one eats the same relatively limited menu over and over for years, they think they'd get sick of it. It reminds us of the old Gary Larson's Far Side cartoon where a dog is getting fed, and he says, "Oh boy, dog food again." It's the same thing he has all the time, but it tastes good every time he has it. So, as a matter of fact, we were surprised because we both tend to enjoy the Jenny Craig food each time.

Drove to another center the next day after booking yet another appointment and because the other center rescheduled that appointment they did not meet with me. Finally booked a 3rd appointment and called to confirm and then the center called me later that evening to confirm again. If I was not a motivated person I would never use Jenny Craig based on their customer service but just need a kick start. Been on the diet for 2 days so early to provide feedback on any results.

The only thing is, you have to buy your own fruits and vegetables so it runs into quite bit of money per week. And while some of the meals that I've purchased from them were good, some were bad so we’ve switched to the ones I like. It's just that I want to be able to eat the meals that I want to eat and still get the same discount that I’m getting with the meals they choose for me to eat. They use a lot of peppers, like southwestern, and not as much downhome cooking as other kinds of meals, which I’d rather have. Other than that, I like my coaching advisor, and we’re about to get the meals straightened out like I like them. It’s a good experience overall.

The reps at Jenny Craig were warm and considerate. I set the arrangements up over the telephone and when I went in for my first meeting, my consultant who was also diabetic, was empathetic with what I was going through. Having a personal consultant made a huge difference. I have somebody readily available to answer my questions. Better even, I have a support system. If I wasn’t having a great week, she helped me through that, or if I hadn’t made the right substitute of food because of my schedule, she helped me through that. She’s so knowledgeable that it made all the difference in the world for me.

There was one meal, one of the new ones that came along that I didn't like. It wasn't the ranchero skillet, but it was one like that. But other than that, I’ve been able to eat the food well. Most of it, I like a lot. And even that which I don’t like a lot, it’s not unbearable. I love the reduced sodium and I can tell the difference. My joints felt a little stiffer. So, it really trained me to be able to make wise choices independent of the diet too. The three big things for me with Jenny Craig is that it's easy yet nutritious, that the portion sizes train you in how much you should be eating, and helps in resetting your hunger system.

Lastly, their consultants are crucial too. They have somebody there in your corner who can help you with your highs and lows, and who are informed. So far, I’ve lost 13 inches and 22.5 pounds, and I feel better. I feel that I'm back on my physical regimen, like walking and riding a road bike. I am out of town for the last two weeks because of the death of a friend, so I haven’t been there. But before I left, the people at Jenny Craig made me aware of what I should eat and how I should handle everything since I wouldn’t be able to use their food. And that was an encouragement too because I felt okay. I’m already developing a lifestyle that’s helping me do this on my own.

We started with the program in October and my husband met his goal within three months. I met mine a month ago, but I am still trying to lose more. I have so many favorites with the menu. There are some that I don’t like. There is one where it is a meal, but you don’t refrigerate it, and I thought it was kinda strange. Also I’ve never had the enchilada. I was curious to see what it was like, but they never have it.

I always stick to the same things, so I like a set menu. The funny thing is Wendy is trying to get me off of a certain menu, and that is what I like about her. I was not happy with certain weeks and she knew it. She said, “Well, let’s just change things around.” I love how Wendy recommends and suggests, but I get what I like to eat. She was able to get me to do a menu that I liked or picked. I am able to do that now that I’ve met my goal and eat my repetitive foods.

I have my favorites - my pot pies and my meatloaf. We also love the lava cake dessert and we are obsessed. My husband still eats it. Sometimes, my son eats the food. We enjoy everything -- breakfast, lunch, and dinner. Everything was delicious. I love the variety and the flavors of the food. There is nothing bland at all. We even have friends that are on the Jenny Craig program now because they’ve noticed the difference in us and they can’t believe it. I highly recommend Jenny Craig.

I started at a place here in Amarillo but then that was closed down. I then started getting my things through UPS. Also, I do conference calls where someone from Jenny Craig and I would talk about the diet and get my next order ready. The lady that I started with had a problem and was on leave and I got somebody else. I even had a guy talk to me one time. All the people I have talked to have been really helpful in getting me through the program and I have lost 25 pounds. However, I need to step out of the program every once in a while or I'd really go nuts. Outside of the program, I have gained a pound and a half and it ticked me off.

On the first day I went to Jenny Craig, there were two ladies at the branch and location and they were really helpful. The thing that struck me was that most people try and push you up the program and force you to join, but they didn't. They just stated the facts and also showed us the history of it and what exactly it entailed. They were very honest about everything, like the cost and the whole thing. They didn't hide anything. Sometimes, you join something, then you realize, after a while, that you are stuck with it. But Jenny Craig was very honest and open, and I like that. It gave me more confidence.

My personal consultant was very good and she gave me a lot of confidence. I could talk to her and she supported me throughout and really made me feel that I could do it. The weekly visits were awesome. It wasn't scary because I had done a program before and I would be all stressed out waiting to stand on the scale. With Jenny Craig, I didn't have that fear and it was very comfortable. It was only one week where I didn't lose anything, but my consultant was very encouraging and I had a very easy time. I just lost 20 pounds. I had initially set a goal of 20 pounds because I didn't wanna lose too much for the wedding, but I said I would come back. I can go back and lose 10 more pounds after. If I had followed more strictly, I would've reached this fast. I can eat out and I can still keep up, which was nice because it gives you a perspective of how much you can eat.

I like the food. It was tasty. I'm Indian and I like spices and I thought I would miss my food. I just eat a little at home, a spoonful here and there. The food is more Italian and now they introduced a lot of chicken food. There is no Indian food but the pasta and the turkey burger is really nice. I don't like a lot of the bread, but the breakfast was nice. All the desserts and snacks were good. I liked them, although it was done in a little less salt and pepper. I would add more pepper because I'm not the picky one.

What I do when preparing salad is put all the veggies in a bowl and I snack on it at work. I don't use dressing on it. Hopefully, it will be easy. The only disadvantage is the price and that would be the only way people kept away. It is a good program, nonetheless. I have a whole closet full of clothes that I can wear now. I have thyroid, too, so I couldn't lose weight without help, but I was really surprised that this program works so well.

Jenny Craig was worth the money and the time. The goal was not to keep me on their food the whole time. They had to push me to get off the planned meals and do it myself, which is good. They transitioned me off so that when I am not eating their food, it is not like I am gaining it all back. I just have to keep a consistent diet. I was happy with my experience with Jenny Craig and I tell everybody to do it.

The ladies I dealt with were very knowledgeable informative, and encouraging, and my adviser was very upbeat. Doing the program takes discipline and dedication, just like with anything, and with their encouragement during my weekly meetings, it was easy to stay focused and get the program done. Also, I'm cheap and Jenny Craig is expensive so I wanted to be done with the program as fast as I could. I stayed dedicated to the meal plans and took on lots of activities to lose weight faster.

I started in August two years ago and I did my final weigh-in in February. I was at 248 when I started and my goal was 190, and I lost 60 pounds. My lower back was such a mess before and since losing all the weight and being this active, that pain has been relieved. Jenny Craig helping me change my mindset was also a big thing that happened. Now that I have reached my goal and I'm not tied to Jenny Craig anymore, I'm still watching my calories and staying active. Overall, my experience was fantastic. Their program worked great for me. It did what I needed and wanted it to do. I would recommend them to anybody, and I already have to several people.

The meal plan has breakfast, lunch, dinner and snacks. Then, you supplement it with extra vegetables, dairy and fruit. For breakfast, I have a piece of fruit and dairy but I love my skinny lattes. I didn't want to give up my Starbucks, so the consultant found a way that I was able to work it in. She was great. I didn’t think I would like some of the food but I ended up loving it. I like French toast and I love pizza but you get used to portioning it. Also, the desserts were fabulous. The food was high-quality and the only thing that is hard is if you are going out to eat and you can't take your Jenny food with you. So, you have to make decisions and start thinking about what you can have. The consultant was good about helping me figure that out.

I signed up for the Rapid results. Needless to say, I did not lose even close to that number. I let customer service know... they said they’d just credit my account, and left it at that. They didn’t offer to send me the food right away, they didn’t offer any sort of discount or anything. So I placed my order for the next 2 weeks. This time, I said please no fish/tuna. Well, not only did it take a couple of weeks for them to even get in touch with me so I can place my order (I have a very busy schedule which I made them aware of from the beginning). But when I finally spoke with someone, they had no idea what was going on. Seemed lost. They took my credit card information, charged me for shipping which I wasn’t supposed to be charged for, no one even followed up... and when I received my order, they sent me the fish and the tuna! And I also still had items missing!!

I’m so frustrated! It’s been a horrible experience this time around! I left messages for customer service, and I even emailed the team lead. She emailed me back saying, "Contact customer service about this issue." That was it! Didn’t care! Although in the beginning when I first signed up, I got an email from a counselor, and also one from the team lead introducing herself and saying in her email... "I’d you need anything, please reach out and I will help you." HA! Yea... telling me to contact customer service isn’t HELPING! That’s called “passing the buck!!” I’m so disappointed, and so disgusted with the way customer service treated me.

The food is so expensive!!! You would think they’d have top-notch customer service. They used to!!! Years ago! Regardless, I feel like I should be reimbursed for the month of food I paid for... along with a free month of food (since I was missing most meals in each delivery) so I can actually follow the rapid results program!!! Some sort of restitution for the inconvenience and horrible customer service I received! So although the food is great and the program works, at this point, I would NOT recommend it due to the horrible communication and customer service. I don’t have that much time on my hands to be chasing them and playing phone tag because THEY messed up on my order... TWICE! I’m a busy person! I really don’t even have the extra time to write this review but I figured maybe it’d help someone else! Good luck to everyone!

When I was in the program before, I didn't have a set goal. I was just happy and satisfied with the weight loss and I just dropped off. This time, I'm focused to get to my goal because I have a tendency to get close and not get all the way. So far, I like most of the food selections. They're fine. While there are a couple of things that I don't prefer, I'm glad that we're able to substitute. The meal plan is redundant at this point but I add little things of my own to make it interesting while still staying within the plan. People have asked me because they see the weight loss and I've shared with them my experiences with Jenny Craig. They have a great program and it works with me because I don't have to think about what I'm going to cook. The meals are there. And it works for my family because there's just me and my husband.

Nonetheless, I've found it to be a very good experience all the way around. Your whole sense of well-being changes when you do set a goal and meet it. You have the feeling of success and that you look and feel the way that you want to. For a lot of us, your whole sense of happiness and well-being kinda revolve around those things. Maybe it shouldn't. But I can kinda tell that when I've gained weight, my whole personality becomes dimmed somehow.

I have had very good interactions with my personal consultant. Ana is someone that I primarily worked with and before her, there was one who left the location in Carson and went to Cedar Rapids. She was excellent too. They were very supportive and they really helped with getting me through it. The quality of the food was all very good too. It was tasty and well-balanced. It's not like one of the fad diets where you're going to eliminate one particular segment of food. At Jenny Craig, I didn't give up anything and once people have reached a goal, they are allowed to revert to eating the way they used to. Jenny Craig tries to instill healthy eating habit and yet they recognize that we all want a piece of that little cheesecake that they offer. It's so delicious. I also love their shakes. Those are absolutely delicious. I actually was a yogurt-eater and that's what I do now. I don't use the shakes but I have yogurt everyday.

It's a positive in that everything that you eat is based on the core of Jenny products. Anything else is typically a piece of fruit or something that isn't very much. For people who have a family, that's probably the difficult part because they have to prepare food for other people in their family. So there are expenses on top of what they spend for their family anyway. That's the only negative thing – the price. Not everybody has the means to be able to afford to do it. I didn't qualify for any of their promotions either. Since I had done it the one time before, I didn't really qualify for anything when I came and did it at this last time. On the other hand, they were able to a small amount off what they were sending.

At first my visits were good, but since my schedule started getting busy and busier especially with travel and work, it became hard for me to come in and especially stick to a diet. I had to stop it because I wasn't seeing much progress anymore and it wasn't going anywhere. Jenny Craig is running a deal for customers to come back, but because of the pricing, it makes me scared to come back.

Then, one of the reasons I got into Jenny Craig was their food. In what I have read online, it sounded like it was real food, not some kind of fake stuff, and good quality. I really liked being able to pick up a whole week’s worth of food in a bag as I didn't have to plan and I found it easy to stick to but upon getting the meals, they weren't as great as I thought they would be. They had way too many additives. Everything has soy and cheese in them, and I’m sensitive to both. I literally gutted it out for almost a year but at one point I couldn't stomach the food so I started picking and choosing more different meals. I lost 24 pounds, but it kinda stopped at about 18 pounds. It was really hard after that. I also had to get the food out of my system.

Someone asked me how can I eat those stuff. I told that person that if you tried it, you'd see that it's good. Although there are some things that I don't eat, like pork, everything else has been great. My husband loves the program for me and we both tell everybody that Jenny Craig is the best. I've been to Weight Watchers and while I did well, you tend to slide right back into your bad habits. Jenny Craig has the easiest program to follow. I love it.

As someone who has dieted my whole life and has a weight struggle on and off my whole adult life, this has been the easiest weight loss plan I’ve ever done by far. It’s almost like weight loss for dummies. I was a big fan of Weight Watchers and I lost a bunch of weight years ago with them. But with Jenny Craig, I like the fact they are more structured. They also have the food available and you don't have to do any thinking. I really like the food a lot. You’re eating things that you like as opposed to kale and grilled fish. They've gotten better too since the early '90s.

Also, your investment makes you more accountable. When you’re spending money, it makes you do better. I was like the poster child for Jenny Craig last year. I hit my goals and at one point, I was at 70 pounds in about 9 months so I had a lot of success. I’ve been keeping the weight off too. I’ve actually had several people join Jenny Craig as a result of my success. They’re just great here and they check in on you.

I lost about two pounds a week and I wasn’t expecting to lose weight as quickly as I did. Within the first couple of months, my doctor noticed immediately and asked how I was losing weight. I said that it was Jenny Craig. She said to keep it up. My doctor told me to lose 50 pounds and I thought that was crazy. Being able to walk was gonna be difficult if I didn’t lose 50 pounds and I didn’t think I could do it. However, within six to eight months, I ended up losing 60 pounds.

My first round was four months, January through April of 2018, and I lost 18 pounds. Then this round has been three months. I do the pre-fixed meal plan partially because it's cheaper. The preset menu includes breakfast, lunch, dinner and nighttime snack. You also get a granola bar in the middle of the day. You have fruit twice a day and you have veggie twice a day. There are some foods that I love and some foods that I hate but I don't have to think about it. They give me a printed menu. I stick it up on my pantry door and label the day of the week at the top of it. Then in the morning, I look and I know exactly what to pull out of my freezer when.

The food is not the best. It's not eating at a five-star restaurant every night. But it is not horrible. My favorite one is the cheeseburger. It is not the best cheeseburger I've ever eaten but I love it. Then for dinner, I love the mac and cheese. It's really good. It comes with broccoli and carrots, and I add extra broccoli. I also like the chicken, cheese and mashed potato. It tastes very much like comfort food. I put it over mashed cauliflower as my vegetable so it feels like I had more mashed potatoes. I have to get creative and follow the boards and the Pinterest pages but it's definitely easy to adjust to make it more filling than Nutrisystem or South Beach. That was one of the reasons why I chose Jenny Craig. There were more blogs that had already redone Jenny food to make it different.

The only thing that I would prefer is if you can either have the sweet snack option or a savory snack option. I would prefer to have a sweet snack every day rather than the popcorn or the ranch snacks. After dinner, if I'm trying not to have a glass of wine, it's easier if I know I get a sweet. But if I luck out and get corn chips, I want my wine.

Jenny Craig is not a miracle fix and it's not always the best thing. Sometimes you'll go get a piece of pizza and on Jenny Craig, you cannot eat out. Well, you can but it's not recommended. But Jenny Craig is easy and I would recommend to friends. My experience has been positive and besides, Jenny Craig has two different kinds of pizzas, a margherita and a pepperoni, and they're not bad.

However money continued to get tight, and I reached a point that I couldn't afford ANY Jenny food, but figured that I'd continue to see my consultant for encouragement. At this point I was notified by a regional manager that if I wasn't purchasing food, I'd have to reduce my in office appointments to about once per month, despite paying for a 2-year membership.

I understand that the company makes money off of the food that they sell, but if they can't even afford 15 minutes for me each week to try and encourage me, what's the point of even trying to stay on the program? I'm not asking for hours of time each week - just someone to weigh me in and hold me accountable, even if I'm not buying the products. Even when I can't afford the food, I wish I could rely on the company to encourage me, but clearly that membership fee is just a glorified Costco membership giving me the ability to buy food.

I've been on Jenny Craig twice and the first time was wonderful. I lost 45 pounds so that was awesome. I also changed my eating habits. I ate way more vegetables than I ever did before and I did lose weight. But I gained weight when I was off which is why I went back on. I did lose 17 pounds when I went back on Jenny Craig. But I had three different consultants and the first one was not accurate in the food that she told me. You can go on any weight loss program but with Jenny Craig, the consultant piece and the quality interaction are so important. Being really accurate is so important when really caring about people. The second consultant I had wasn't very nice either and although the third one was okay, by then, I was somewhat frustrated. That was when I left.

Another issue is that on the second time, I had essentially the same meals and I got tired of eating the same food. I also knew that when I have to go back to eating my own food, you can't get that kind of food out there in the world. It would be very difficult. I was completely dependent on Jenny Craig. So whenever I went off, I gained weight because I couldn't find that food.

Maryann was my counselor and she was very good. I have multiple sclerosis so setting some of the goals was a little harder for me because I would have to go on steroids and that really messes things up. She would work with me to try to balance that and be realistic in thinking that maybe I didn't lose as much the first time as I would because of the steroids but that I should keep on it. I needed the weekly visits, especially in the beginning. I made them on a Monday because that would make me be better on the weekend, which is when you usually go out to eat and then it's harder to be as diligent, smart and wise. But I don't want to make it good or bad. That's another thing I learned.

The other thing is to look at the portions. That was probably the biggest for me. Years ago, I had tried Nutrisystem and before I started with Jenny Craig, I knew that I needed something to help me do portion control and proper balance of meals. Now, when I go to a restaurant, I order a six or eight-ounce steak, whatever they have in that range, and as soon as it comes to my table, I cut the entire meal in half. I put it away in the box and take it home for another meal. The reason I don't wait until the end is because I'm usually going out because I'm with someone. Then we're gonna sit there talking. If the food sits on my plate, I will continue to eat it. It's human nature. Whereas if I cut it in half and I've already put it in the box to go home, I can finish what's on my plate and just relax with everybody.

I started at 215 and I got down to 183 but occasionally, I would dip under. I'm 184 today and I'll be 182 tomorrow. My final goal is to get under 180 but if I don't, I'm not gonna worry about it. I've gone from a size 22 to a size 14. Some people say they have to get to a certain number. But I never really said that. I was looking at how I looked in my clothes and feeling my body and what works for me. And a size 12 or 14, depending on the cut of the pants, is quite fine for me. And they had taken a before thing so now, I need my after picture.

I have even kept one pair of pants. When I'm having a particular need for the munchies, I get the pants out of the closet and I open them up. This was Maryann's idea. One side of me looks like it could fit in one side now and I say I don't wanna do that again then I just don't eat. I only had one issue with Jenny Craig. They have you eat that little bar they give. But I can't eat that because one of my issues is swallowing. It wouldn't get small enough for me.

But I liked the variety of the meal plans. They change a little bit each week. However, I'm allergic to onions and that made it a little hard because things that I would have enjoyed, such as the tuna, all have raw onion in them. I'm also not crazy about ravioli but I really liked some of the meat dishes, and you can swap them out. The personal consultant can look at which ones are comparable for what you need for your balance for the day. That worked very well for me.

I don’t typically buy breakfast from Jenny Craig though. I have Cheerios cereal, a banana and a cup of coffee. I basically have that same breakfast everyday and I've been having that breakfast pretty much for several years. So I’m okay with repetitiveness. I've found some things to do too. I was always pliable. I always tried something out, picked out which ones I liked and what I didn't like as much. That was enjoyable and all in all, it’s all pretty good quality. We would recommend Jenny Craig and I have. The program quieted a lot of the voices in my head. It's something that's simple to follow that was not going to result in any regret or associated guilt.

I met with Tanya once a week and she would do the weigh-in as well as the measurements for my waistline, bust and hips once a month. I also go there to get the food for the meal plan. I started at 152 pounds and went down to 140, then I stopped around December. I was on the program for almost a year. At some point, I wasn’t losing any weight. I had PCOS and insulin-resistance, so I didn’t wanna get anything too sweet when it came to the snacks and desserts. Tanya said it’s not gonna be effective and that I have to make some adjustments on it. I told her I was gonna do the keto and would probably come back to Jenny if I have to.

I like how convenient it was that I don’t even have to cook anything. I could just heat up the food, eat it, and then work out. So, the same meal all the time. I got the breakfast burrito and the egg scramble bowls. And then, the chicken tacos for lunch - that would be the chicken tender with the fries or the pasta. There were so many other options on there. It's just that there was that point where it may have been that I had to incorporate more exercise or had to adjust maybe the calories for the meal plan. Otherwise, I was very satisfied with the experience. Tanya was very helpful and she worked with me. Even when I had to see someone else because of her day off schedule, they were able to help me. That was very convenient. And when I was out of town, I would be able to see another consultant at other locations. They were very accommodating.

My only concern has been recently with the second of my reps leaving. I was never told in advance. I just arrived for my biweekly maintenance meeting and was met at the door by a complete stranger who told me that Anne was gone. It felt a little impersonal. All I was told was that the manager doesn’t like clients to know when someone’s leaving. My thought was I’m not a child and in some regard, maybe I deserved to be told. But my consultants have been great. The first one got a promotion within Jenny Craig and the second one recently took a job outside of the company. I’m now on my third consultant and she seemed really kind and friendly.

The menu plan is outstanding. It is very easy to follow and it has made life very easy for me. For my entrees, I particularly enjoy the meatloaf salisbury steak. I usually order two or three of those a week. I love the breakfast burritos and the cinnamon cake in the morning with coffee. For my lunches, I love the burgers and the chicken sandwiches, so I'm pretty set in my diet. I was a fast food eater, and the chicken sandwiches and the tacos made it really easy to maintain my preference in diet. I'm impressed with the quality of the meals. They're tasty. I just add a salad and I'm fine. They're very satisfying.

Even when I finish losing all my weight, I would still eat the food because it's good. Also, I love going to see Naveen. I see her every week. I don't have the room in my freezer to hold the food for two weeks, so I just go in every week and pick up a new batch of food. But I wish there was a way that I can order the food online, so I wouldn't have to go in, like with the Nutrisystem where you just order the food and you get it, and you don't have to go in. Jenny Craig is about 10 miles from my house, so it takes me about 20 minutes to get there and back. So it would be easier if the food just came to my house and I went in once a month.

I stopped in October of '18 as I had met all my goals and I’ve been in an amazing mood since then, which has been great. I had started in June and from June to October, I lost 45 pounds. It was really good. I just started with the food and I had awesome results. After three weeks, I had more energy so then I started a running program, and the combination of the two was very good.

For the most part, the food was fabulous. There were a couple things that I didn’t really care for but that’s just personal preference. I’m kinda picky when it comes to meat. So I didn’t really care for a lot of the meals that were meat-driven. But their hamburgers and their pizzas were great. They also had a chicken mix that you could put over a salad and I loved that. It's some type of Southwest blend. That was one of my favorites. Everything was just very flavorful and tasty. Everybody kept asking how my diet was going and it didn’t really show like I was on a diet. In terms of the shipments, everything was also on time and it was seamless. It happened almost automatically.

That was way back in July and it is currently January!! I am very upset... This could be a big part of the reason my weight loss has slowed so much. I have gone through emotional distress and paid nearly $150 a week for weeks on end and I had no idea I was eating too many calories for so long... Called Jenny Craig, they will do absolutely nothing about it at all!!! They are rude and they could care less about me.

The chicken is rubbery and tasteless! What is happening, Jenny? My turn to low calorie low-fat meals are now barely edible. Everything has decreased while cost continues to increase! THIS IS A PLEA: PLEASE JENNY... BRING BACK THE MEALS WHICH MADE YOU GREAT! Please do not continue on your horrible downhill journey!

Utilizing the menu plan doesn’t give me the flexibility to go off plan so, I like that. It figures it all out for me because if I had to choose everything myself, I would eat mac and cheese all day and every day which would defeat the purpose. I’m on a Type 2 plan, so I try everything once that’s on the plan and if I don’t like it, I sub it out the next time. I don’t like the soup and I don’t eat fish. I thought I would love the pasta, but I didn’t. I didn’t care for some of the food at all but most of it was very good. I like the meatloaf and mac and cheese. For breakfast, I like the scrambled or the omelets. Those are good because I like anything sweet.

The quality of the meals are good and they come packaged with the information on them. Since using Jenny Craig, I have lost 47 pounds and I have met my goal weight. I have reduction in some of my medications and my A1C is much lower. I feel better and I wanna move more. Jenny Craig requires some self-control on your own part but it sets you up for success. You just have to follow the plan.

My husband and I are retired so we travel a lot. I set goals for myself in between trips. We had a big trip in July and we were gone for two weeks. I didn’t go on a diet during those two weeks. Then we had another trip on the 1st of September. Overall, since before Thanksgiving, I have not been trying to diet and I’ve just been trying to maintain. I still go and get the Jenny Craig food, but I don’t eat that at every meal. I might eat it once a day or I’ll try to eat that when I’m trying to eat my breakfast every day. Or if we go out during the day, I try to come home and have just that for dinner.

Jenny Craig has really good food and the main thing I like about is it’s so convenient. It’s like a typical frozen food, but it’s fresher than anything you get in the grocery store. I’m a designer and I still design about three days a week. In the days that I go to the design office, I always take my Jenny Craig food because if I don’t, I’m too tempted. There’s always people bringing in pizza or hamburgers. Jenny Craig's meals are convenient to take with you to work. It’s also convenient when you come home, you’re tired, and you pop one of those in the microwave. It tastes good and there is not a lot of salt in it. Jenny Craig has been awesome for me. I’m 67, so it dawned on me at one point that I’ve gotta do this. I’m getting to the point where if I don’t do it now, I’ll never do it. I’ve had people tell me I look 20 years younger and it's been a great booster for my ego.

The consultants were very warm and helpful because I had some challenges. I got sick a couple of times and they had some good ideas about what to eat when I was sick, and what to eat when I had cravings. Lydia and Renee were amazing. They had great ideas, tips and tricks and so, I was able to do it. After six months, I lost the cravings. Then, at 11 months, I hit my maintenance and my goal which was going to the Bahamas and having a beach body. I’ve been doing weekly but I just transitioned to bi-weekly.

Jenny Craig has great food which was why I wanna keep going and buying it. I love the chicken ranch melt, the chicken teriyaki bowl, the Philly, chicken carbonara, ham and swiss baguette and the cheeseburger. I also like the chocolate cheesecake and all the snacks like the cheese curls, the cheese crisps and the tortilla chips. The ranch snaps are good and I like their shakes and bars. I kinda stopped eating the breakfast from them because I was able to find breakfast that are comparable in the grocery store.

It took a long time to start this new habit. It took me six months to get to where I had no cravings. In the beginning, I couldn’t sleep all night. I’d look at my clock every hour and think about when I can eat again. You have to stick with it, go to the consultations, eat the food and follow the directions. If you do all that, it will work. I’ve been telling my friends about Jenny Craig and I had a friend that joined. It was a big investment but it really works.

I’m on maintenance now. Usually, it’s whatever I want but they maintained me out. I did 4 weeks then 3 weeks, then 2 weeks, and then 1, and now it’s just once a month. My food favorites are the cheeseburger, lava cake, and most of the desserts. The quality of the meals is fine and does the trick. It fills me up and I stay full. For the most part, I’ve gotten to the goal that I wanted to get to every time I’ve gone on. It took me a couple of years to gain it all back, but then I could get it all back off again within a few months. So, I appreciate that.

Also, I never really felt a connection to the personal consultant. Basically, we would weigh and she would take my order. There wasn’t much else beyond that. I would have liked a little more encouragement though. There were times that I was frustrated and it didn’t seem like there was much support. I felt like she needed to get through the appointment to get to her next appointment. I’m not in the program anymore but the reason I stopped was purely financial. I wouldn’t recommend it to a lot of people either because it is pricey. But I was happy with the results. I had been on the program before and although I was not as happy with the results this time as the first time I did it, I’m also older now so it would take longer.

Since being on the program, I was losing weight consistently from April through the end of July and I lost 35 to 40 pounds. Then I went into a plateau wherein my weight stabilized and I had a hard time getting past that. Then the holidays came up and I'm hoping to get back on the weight losing track and follow the program consistently beginning in January. When I'm starting again on the program and have good dedication, it's easy for me to follow. But I've noticed that I lose my enthusiasm after about three months and I have to reestablish my commitment to the program. Maybe another menu set or some kind of rewards program or reduction in cost would be helpful in keeping me enthusiastic. I got $120 off and that was $10 a week, but then that ended and is something that could be extended.

I like their menu plan very much. I go on the diabetic plan and it's very good. I don't have those little bars that they provide, but I feel that their menu plan is very healthy. Throughout the day, I have breakfast, lunch, and dinner. I also have some healthy snack and a lot of times this is spring cheese, which is protein and is like cottage cheese. As for the dinners, I've had chicken carbonara and I love the meatloaf. The macaroni and cheese is a lunch that I really like. I also like the little baguette sandwich. For breakfast, I like the waffles and the French toast. I really like the little frittata, but I try to follow the menu. So far, the quality of the meals that I've purchased has been very good.

Since I've been meeting this gal weekly, I just order the food. I saw a lot on their menu while I'm in the center with her and she goes and packs it for me. It's been very convenient. And for the most part, I like their meals. Although some of them I'll try once but I won't probably eat again. The folks who are doing the development of the new products are more in tune with what's going on today. And I'm a pretty picky eater. For instance, when I have the Carbonara, I'll put the peas out because I don’t eat peas, but then I will eat something else.

Other than that, I like the gals at the center and they're not trying to tell me something that they don’t understand. Part of my issue before was with a little gal who had never had to diet in her whole life and she's telling me what I needed to do. I don’t have that now. I have people who are fighting the same battle and they understand where I'm coming from. And so, that has been helpful as well.

But overall, the flavor of the food is better and so is the volume. Also, the variety is better than it was. Then I have the ability to choose tortilla chips and that’s something that I needed in portion control because otherwise, I would eat the whole bag. So a lot of good things that have happened over the last few years at Jenny Craig and because of this, I would recommend them to everyone.

It's a good balanced program, which is very helpful. They’ve improved the quality of their food and I like it very much. It was very easy for me to effectively use their program because the food is so good, and appealing. Their food is high quality and varied. For other people dieting is not effective unless they make their own food but for people like me who is busy, Jenny Craig is very effective. I started online and then I switched over to going once every two weeks to one of their centers and interacting with them personally. I have recommended them to friends.

Other than that, the meals themselves are very, very good. And although I don't eat eggs since I'm allergic to it, I love the French toast. I also love the Philly cheese steak and the butternut squash ravioli. I like the lasagna too. There's a lot that I really like. I'm on maintenance, so I can pick what I like and I do it every week. The people that are the regular plan have a set thing for the first few weeks to help them really lose quickly. But for me, I pick what I like.

I eat regular foods during the week and I mix it. I love the cinnamon coffee cakes. That's probably one of my favorite desserts. They have lava and lemon cakes. That's what I look forward to as my treat at night and I don't look for other things because it's really satisfying. I have no reservations about Jenny Craig. In fact, I was on one of Jenny Craig's success stories. I'm 63 and nobody really believes that it's me since I look at least 10 years younger. We have a wall in there and they have the before and after pictures. The first thing that people notice is that we look so much younger.

I like the fact that the food, the breakfast, the lunch and the dinner, are all set up for you. So I just take it out of the freezer, warm it up and call it a day. I can't be bothered making special food and the quality is good. I'm very minimal about the foods that I eat. I eat the same thing everyday so I order the same thing every single week. I like the the cinnamon rolls, that bagel, the chocolate muffin and the bacon sandwich. Then for lunch and for the dinners, I like the hamburgers, the baked potato and the chicken carbonara. There are some things that could be a little bit more though. For instance, they have spaghetti and meatballs and lasagna. They should make the chicken parm too. They also have bars and a lot of desserts though. I like the cupcakes and the lava cakes.

The portions are great but it's like anything else. If you put a bowl of spaghetti in front of you, you're gonna eat the whole bowl if you're an addict. I eat the whole thing but I'm always hungry so I try to drink water. I'm not 500 pounds. But we addicts love our food. With Jenny Craig, the food is always in proportion to what they think you should eat and the number of calories in a day.

The last time I did the program, I was encouraged to eat out. I was told how to do so successfully. I was even told to have a glass of wine if that would help me. But this time, there's no allowances or leeway. I find it to be a flaw in the program and a flaw in the training of their people, and then ultimately a flaw in the success of their members. It would be best if the plan and the training incorporated how to have a life with Jenny Craig in it rather than this very ridiculous and restricted routine of, "You gotta sit in the house and eat all your meals."

I've been on the program since April 9th, and my result has been good. It's taking me a very long time. Once every six weeks, my Jenny Craig consultant gives me some kind of a motivation, but other than that, week to week, I'm on my own. I'm thrilled that I've lost weight. However, in terms of Jenny's assistance, I did all the heavy lifting. I'm not thrilled to a lot of the food choices. When I first started, I was told that I had to eat the 2018 menu exactly as it was printed. I didn't like the majority of the food choices, and I didn't wanna spend my money on food that I wouldn't eat. So I would just buy the foods that tasted good to me. But then I was told that I was not sticking to the plan, so I'm not gonna lose weight. But I did lose weight.

The menu was largely a southwestern flavored menu. It's spicy, it's tacos and fajitas and burritos. I live in the northeast, and we don't eat like that. I've had these complaints with Jenny Craig before. I have called before when I did this in 2006. I ate one meal in 2006 because there was only one choice that I found tasty. Unfortunately, they don't listen to the consumers who live in other parts of the country. But the turkey and wild rice is pretty good. I like the grilled chicken teriyaki, the broccoli and cheese stuffed potato, and the fish and chips is okay. I can tolerate the spaghetti and meatballs, and the lasagna. For breakfast, I only like the carbs. I buy the cinnamon buns, the coffee cake, the chocolate muffin, and the bagel. I live in New York. This is what Yankees eat.

I kept on the classic meal plan, where I choose my own food. The breakfasts are my favorite. But as far as individual meals for the other parts of the day, may favorite is the chicken marsala. It's the one that they out too much chicken at, so it's wonderful. I also like the lasagna. There was the new blue corn tortilla chips that really tasted good and I liked it. I thought it had too much salt, but when Barbara looked at it, it didn't have sodium. The food at Jenny Craig had good quality. It's not there to make you maintain your weight, it's there to help you lose your weight. If I'd gone off of the rails, I go back to Jenny Craig and get the weight off. I'm very satisfied with my experience.

With my first consultant, it was important for the both of us to do exercise and keep physically fit. We liked to talk about that each week and how it was an important part of losing weight. I really like the weekly visits with my consultant. It keeps me honest and it keeps me accountable. I'm a Type 2 diabetic and the first time I went, I had to get an okay with my doctor. The last time I came to Jenny Craig, I asked if I could have the form so I could take it to my doctor and I won't have to lose time, but they said that they didn't need to have the doctor's permission anymore. Then, they asked when I would like to start. It has worked out very well that way.

I like the meals at Jenny Craig. I have been with them this time for a little over a year and I'm planning with my last 5 pounds, but I don't want to declare a maintenance check because I don't wanna start losing what I've gained. I really like the food. There are a couple of meals I don't care for but just two or three out of the whole variety. I love adding broccoli to a lot of the creamy dishes like the carbonara and the frozen ravioli. I love their spaghetti and lasagna, and the turkey burger is my favorite.

I have a hard time getting people to think that this is the best way to go and I've had other people that decided not to make this choice. I've lost weight and they didn't. Jenny Craig is a good deal especially if you live alone. I figured it might be harder if you had to cook for the rest of your family, but if you're a single person and you're creating your own meals, it's really hard sometimes to decide what you're gonna eat and how much you're gonna make, but Jenny takes that away from you and you don't have to worry about it.

I love my counselor in San Antonio, Texas, at De Zavala and I have been successful at losing the weight. There has been some improvement in the food from before and I like to follow their weekly menus as it makes things easy but a lot of times, the place I go to does not have what is on the week’s menu. That aside, I highly recommend Jenny Craig if you're serious about losing weight and willing to do what it takes.

I absolutely love my consultant. Her name is Joyce. She's awesome. We had such a good time together. She was very down-to-earth and easy to talk to. She’s good at making practical suggestions. She got to know me personally and could relate with my lifestyle, so she could help me with the products better. I told her I was on-the-go a lot and I needed food that I could grab. Her attitude was very understanding.

Recently I used Jenny Craig for six months. I lost 25 pounds and I felt good. Most of the time I get excited with the food that I purchase from them. They were very good. You can pick and choose what you like and don’t like. It’s so convenient to have my meals delivered to my door. I’m in a rural area, and it’s very affordable for shipping. I also just got for the holidays. It’s too crazy to be finished with what I got now, so I thought I’d be back.

Sometimes I get tired of their food and I get hungry for home-cooked food. I told Joyce it would be really good if they came up with a protein-packed product that has fruit, crackers, cheese, and grapes. Something that’s just refrigerated that you could just take with you when you travel and you don’t have to have a microwave. That’s something that would really help me not snack when I’m traveling. But I wish there was a way to recycle the large Styrofoam containers that they send. I get their meals every two weeks, and that’s a lot of Styrofoam containers. The containers are so nice. I don’t want to throw them away but I don’t have a place to store them. It would be a good idea if there was some way we could send it back to them to recycle.

I started over a year ago but I’ve been on maintenance for the last several months, kinda off and on. I've lost 50 pounds and I’ve maintained it for the most part. I had some health issues going on in the summer so I went back on the program for four weeks. But now I’m back on maintenance again. So it’s been really successful. The model is really good and I’ve even recommended two people. I wouldn’t have been able to last in the program, especially with the health challenges I had, without the support of a consultant. And it’s not just her. There were other people in the branch too. They get to know you and the manager even phoned to say Merry Christmas to me. So it feels like a community and that’s so valuable.

There was the odd time that my consultant was away and there was one person who was really young and didn’t seem very understanding. It was not that she was wrong but it was difficult. I’m older and in my 60s. I needed somebody a little bit more mature. But for the most part, I’ve had two main consultants and they’ve been both really excellent. The weekly visit helps and very much so. It keeps me accountable for one thing. But it also helps me sort out different problems that I’d had with the diet or different strategies.

I also liked that there is some variety in the menu. I’m sad when my favorite things are gone but for the most part, I like it. I like the frozen stuff way better than the pantry stuff though. In terms of the meals, I’m not a fan. I’ve developed a bit of an allergy, perhaps to a preservative in the pantry ones. There are also a couple of things I’m allergic to in the menu. But for the most part, I’m not. In fact, they’re really quite tasty and there have been improvements since I started. They had redone some of them. The quality is quite good.

The cheeseburger was one of my favorites and it was stopped for a while but it is back now. So I was very happy to see that. I also really enjoy the honey peanut bars. But I understand that it’s gonna be changing in the future so that’s disappointing. I wish they wouldn't take away the honey peanut bars. I also really like the turkey and rice. I have a bit of trouble with the meatloaves and stuff like that that has sauce on it. But for the most part, it’s all very tasty. I like them all.

Jenny Craig is doing well but it seems like I’m doing everything. When I went in ’94, they seemed like they cared more about the individual person, not just making money off the food. But now it feels like I’m just a number. I can go and buy meals like theirs at about $5 cheaper per meal at Weight Watchers or Smart One. But if you don’t do it, you get out of a routine and that’s one thing good about it, Jenny Craig makes reminders to keep you on the program. The program costs a lot but it works as long as you’re on it. You have to be careful when you get off it and on the maintenance because if you just start eating like a normal person, you’ll gain your weight right back.

I started again with Jenny Craig in March, and I recently stopped. I'm broke, and for the amount of food, it's a little bit too expensive. The menu plan was not enough. I want more volume. I’m a volume eater. So, if you give me a piece of pizza with two pepperonis cut in half, I’m not happy. That don’t look like enough food for me. I would rather have more plain food. I would risk not have those two pieces of pepperoni and have more.

Their personal consultants were great. They were pleasant people. I can’t eat like normal people, and my failure is not reflective on them. I was able to do 800 calories a day, and I was able to lose weight. I was able to do that for two years. But at some point, I just stopped losing. Overall, I love Jenny Craig. It’s a really good program, and when I do it, I’m usually on target. I lost about 40 pounds. But then when I go off of it, I just gain it all back, plus more. But that’s in every diet, and it’s not just Jenny Craig.

I’ve enjoyed my personal consultant very much, too. In the beginning, she was not very friendly and I expected more. But since then, our interactions have gotten so much better. She turned out to be very nice. Additionally, Jenny Craig has very good quality food and I've enjoyed it very much. I’ve had a wonderful experience and I love Jenny Craig.

As for their food, there have been certain things that we like from their selection, so we've tried to stick to what we like. That doesn't matter if it's for a month or a couple of months. But, if you start staying in the program longer than that, it gets old and it seems that you've already eaten the same stuff. Nevertheless, we like Jenny Craig. When we went to them, I liked my counselors especially one in particular.

Even so, my program consultant, Monique, is very good. I see her once a week. Jenny Craig calls me every Thursday to make sure I’m still coming on Saturday. But a few years ago when I would go there my consultant would always call me and ask me if everything was okay, how I was doing, and if I had any challenges going on. I don’t get that contact anymore and that’s what I miss from the last time.

Jenny Craig's food tastes very good. I’ve tried Nutrisystem and Jenny Craig's meals taste a lot better, although they are more expensive than Nutrisystem. The price could be a lot lower than what it is. I also would like them to have some deals going where I can get something at a discount, like a sale at a grocery store. When I first came on, they gave me a few weeks of discounted food and then that stopped. Still, I would tell people that the Jenny Craig program works.

The only thing is that for people like me that are returning customers and have been loyal to the company, there should be a reward club or more discounts for the food would be great. That way, we would not feel like we have to stay away for one month because we don’t have the money for their menu because sometimes it can be expensive.

I still have 10 more pounds to lose, but I know that it’s gonna happen little by little. Everybody at my work has seen the change in me and I always tell them that my health and moods are better. When a friend of mine, who has also been a client of Jenny Craig, saw how much I lost, she decided to come back to Jenny Craig.

Talking with their consultants has been extremely good. They're very professional, but it's not like they're reading a script. They definitely personalize everything. I can tell when someone’s new because they sound a little bit like a robot and I’ve been very fortunate to have people who have been there quite some time. It's also nice to have a consultant that is non-judgmental and just kinda keeps encouraging even when I have fallen off the wagon. Since eating is all about what's in your head, food is what I turn to when I am under stress and the consultant understands that. I have recommended Jenny Craig.

Since using Jenny Craig, I’ve lost 65 pounds. My consultant, Jessica, calls me once a week because there’s no center in my location. We chat for a minute and I tell her how I did. She asks me if I had any challenges or if I have any challenges coming up the next week that she can help me plan for. I really wish there was a center in my area. I would much prefer to go in and pick up my food and not have to have it shipped. Also, I would like to meet with the person face-to-face and I really miss that. The closest center to my area is an hour away in Canton, Michigan. I had to go there once when they couldn't ship my food at the right time because of the holidays. At that time, I enjoyed being there with the person, even if Jessica is great on the phone.

Since using Jenny Craig, I’ve lost 65 pounds. People would see me and say that I was doing great and that I looked so different, and they would ask me what I was doing. I would tell them about Jenny Craig, but when I explained that it was all done over the phone and that I had to order my stuff and have it sent, I could tell that they lost interest.

But other than that, the food is good. Every other week, I order food to have it delivered. I do weeks one, two, three, and four. I eat everything they send me and some of my favorites are the simple ones. There might be one or two that are my least favorite and that’s because people like different foods, but they're all good. I like the bagel, the ham and cheese baguettes very much. I also like the breakfast burritos, the blueberry bars, and the barscotti. They all taste good.

My consultant, Monique, was fabulous. She has been an encouragement throughout any type of challenges that I might have. She checks in on me even now that I’m no longer part of the program. Jenny Craig has taught me how to eat properly, the right portion size, what type of nutritional values I should be looking for, the importance of physical activity, what kind of physical activity works best for me, and also, the triggers that make me go and reach for snacks because that is my weakness.

However, their meals have gotten really small. When I had it before, the portions were small, but they have gotten even smaller. Some of the food tasted okay but it wasn’t enough to feel like I was even satisfied. For example, the meatloaf back in the day may have been 4 ounces but now it looks like it's only 2 ounces. I was supplementing it with more salad, fruit, Anytime Bars and Shakes, stuff I didn’t particularly care for. I preferred to have the meal be more substantial than have all these additional snacky type things to go along with it. Other than that, for a frozen meal, their food was very tasty. I particularly enjoyed the meatloaf and I liked the merlot beef. I also enjoyed all of the breakfasts that I had and I've tried pretty much everything. I didn’t care for the bagel because it was just a plain bagel, and if I’m gonna have a bagel, I want something on it. Whenever that was on there, I just sub that out because that just didn’t work for me.

I liked my program better in the ‘90s, because in addition to getting the food and speaking with my consultant for 10 to 15 minutes, I had an educational piece that was missing this time. I pulled out all my old materials from the ‘90s and I refreshed myself on it. It wasn’t just getting the meals. For me, those two working together were essential for my success. The original program came with videos and audios. You visualize what your success was gonna look like and you even had groups. I didn’t go to the groups, but that was available if that was something you needed in addition and I thought it led to more success. So now, Jenny Craig is missing essential components for lifelong success. My sister went on Jenny, but she went on the program as it is today. All she did was eat the food and as soon as she stopped eating the food, she gained all the weight back. I never gained all my weight back because I learned how to eat.

This is where it went downhill FAST. I explained that I was no longer on Insulin and the manager Brenda walked in, clearly, my consultant felt like I was lying and they explained to me that I would HAVE TO be placed on the diabetic program. I explained VERY clearly I did not do well in the past on the diabetic program in fact that is one of the reasons I stopped Jenny Craig in the past. I explained what medicine I was taking and I was advised I would need a Dr's note. Um ok. This being a Sat I was not able to get a hold of my endocrinologist. So after a much heated debate on how I could NOT under no circumstances order from the classic menu which I always have. Apparently they did not want to be held liable and they needed my Dr's note to allow me to order from the classic menu.

As I looked over at the monitor I saw the last entry almost a year ago and it read 'patient advised feet swelling' and that hit home I remembered the diabetic program consisted of way more frozen foods than I was used to I tried to explain that to my consultant and to Brenda but that did not convince her and she advised I could only be sold the diabetic menu. I was very eager to start the program acquiesced and paid and took my food. I started on Jenny on Sun and by that evening after 3 frozen meals my feet were swollen and painful to the touch. I work at a hospital so I showed a few nurses and they advised me to contact Jenny. When I called, Brenda was not in. However Heather who was and was very upset that I interrupted her appointment to speak to Brenda advised to call back. I called the Jenny customer service line and spoke to Renee and she told me I did not need a Dr's note in fact that was an old practice and outdated.

When I signed up with Jenny a few years back I had signed a waiver saying I was fully aware of my condition and Jenny Craig was not liable and I was able to order from the classic menu. Renee was very efficient and advised she would call and have this sorted out and that I could contact Brenda and have this dealt with immediately. I waited a few hours and decided to call Brenda she was busy and returned my phone call 15 mins later which was fine. She looked up my account told me the same story she did before told me she could not replace my food and basically was unable to uphold or confirm what the call centre had told me. I was furious.

So I called another location as I knew of a manager Judith **. When I called I had Marjorie answer. I explained the situation and she seemed sympathetic and I felt finally someone was listening! She told me should would contact Judith ** and ask her what steps to take moving forward. I received Marjorie's phone call about 10 mins later and her advice to me was Jenny Craig was not the right fit for me and that I should try Weight Watchers. I almost dropped the phone. I sat there at my desk feeling deflated all this run around and I am told to do weight watchers! Marjorie apologized profusely told me she was caught in the middle and did not necessarily agree however this is what she was told by marketing director Judith ** and that if I wanted to have Judith call me back she could arrange that. Why on earth would I want Judith to call me back? To reinforce what she so callously told someone else to tell me?

As a marketing director I would have at the VERY LEAST this type of complaint warranted a personal phone call and explanation and hopefully a resolution. This was horrible. I called Jenny call centre once again as this was spiraling out of control and I spoke to Eric and he was sorry and so very helpful. I explained how desperate I was and how I needed to replace the food that was not working for me. I explained how I was given no choices no options and basically was forced into a program that I knew was not going to work. I know my body. I work closely with my health team. I understand what works for my body and what does not. But apparently that did not matter.

I get an elated phone call by Brenda explaining how she has spoken to her nutritionist and they will make a HUGE exception for ME to ALLOW me to order from the classic menu which I had ordered all along. I do not think she spoke to a nutritionist because if that was the case she would have spoken to someone the day I came in for my initial consultation with them.

When I questioned Brenda if she had any knowledge of diabetes she became so angry and told me to complain to whoever or whomever I wanted and that she has spent several hours with me which were a waste of her precious time. I was incredulous. When I asked her to replace my food she said absolutely not and I said there had to be some sort of compensation for the food I could not consume. I was not asking for money back. I was asking for my food to be replaced. It was a firm no and she made it very clear she did not care who I spoke to.

So I called the Jenny Craig call centre and she told me she would have Judith ** call me. Well she has not bothered to call as of yet. I want a fair resolution to this debacle. I work hard I know what works for me and no it is ABSOLUTELY NOT OK or enough to BULLY people into purchasing products or programs that do not agree with them without proper knowledge and the empathy to understand a certain individuals preference and their wishes. I wish I could let this go. But I know this program works! I know I can succeed on Jenny and I will not stop trying to have my case heard. Oh and by the way I got that note for you from the endo!

The person who packs the boxes should be doing their job to make sure everything is right. I paid lots of money for this service and they didn't do their job. Also I was lead to believe that I shouldn't stress out about this. Well, when a company takes my money for a product it is unacceptable to have so many problems. Also, one week corporate didn't ship my box until the day I was supposed to receive it. That meant I was without my food for two days. Thank you, but no thank you.

I didn't want to go back to the center because I didn't want someone again to tell me I should take a before picture. I also no time to go to a center. I work full time, etc. I asked if I could just order food and not go to center, I knew what to do. Then I got an email about Jenny Anywhere. The center I went to never told me and- I have a great counselor that doesn't take up time on the phone and since I started last Tue I am down 5.5 pounds in 5 days! Totally motivated again and am happy I can just talk to the counselor when I need to and order the food.

Thanks Jenny for Jenny Anywhere but I will never go back to the centers. I was also was annoyed because the mgr lost all my measurements and I had lost 15 inches on my chest, stomach and waist with no proof afterwards. Very annoying. I think I will be able to take it off again and then go on maintenance. I don't need to go to a center and if I gain it back have someone tell me I should take a before picture. I like how the online counselor takes very little of my time.

I like the new foods that Jenny Craig comes out with, and I think they should come out with new foods every month. I was always cooking something different all the time. There are some things that I don’t like, but I will eat them if I absolutely have to. There hasn’t been anything that I've totally turned my nose up at. My favorite is the turkey sausage and egg burrito. We just came back from a cruise, and they had a burrito bar out there that made breakfast burritos and the one from Jenny Craig is better. Also, I haven't had a problem with the quality of the meals. If I open something that’s stale, I just bring it back, and it gets replaced without a question or problem. Jenny Craig helped bring out my adventurous side because I no longer have to worry about weight restrictions with things. Moreover, I started out in a size 22, and I have on a pair of size 8 jeans today. I have recommended Jenny Craig to a couple of people.

I also like 98% of their food. I love the menu plan. I like the preset one, because then I don't have to think about making my own plan. That's probably the lazy way out but to me that works. I like the meatloaf and the Beef Merlot. I like the fish but they don't have a lot of fish so I wish they had more fish. I like the tuna and the chicken salad, because if I have an outing and I'm not sure what to do, I can take that with me. The baked potato is also good. The pizza is okay, but no matter how I fix it, the cheese and everything always melts on the plate. It's kind of a mess to clean up. But the chicken barbecue one is probably my least favorite. I also can't have chocolate and over 50% of their desserts are chocolate. So I get stuck eating a lot of the same desserts and same snacks a lot of the time. But I'm pretty happy right now. I started out at 205 and I'm down to 170. I'm tickled. I'm in a good place and I would recommend them.

If I'm doing this diet I don't want all the junk food bars and cakes and muffins. Once in a while is ok but not every day. We modified my menu to be healthier for me. It is outrageously expensive to get itty bitty portions and then empty sugar-laden calories to boot. We will see how this works out. I see it being successful only because I put my foot down on the junk food they offered me, I'm eating very small portions, their meals and I'm going to be drinking a lot of water. I'll report back after 1 month.

I met with the first consultant, but she told me right away that she was leaving for the next three months. So she wasn’t my consultant after two weeks. I was being bounced around from different consultants until I finally got one. Basically, I knew the program, but they told me about the new program and the rapid results. I was hesitant to try it at first but then I tried it.

Dianne, my consultant, is great. She always asks me about how my week went, and I tell her. Of course, if there are negatives, she gives me some kind of guidance for the following week what to do and what not to do. Also, the meals are great. They're very satisfying. The one complaint that I wanna say though is that the amounts of money that I pay each week is too expensive. I know that should break it down per meal. Everybody eats outside. Again, I think it could be a little bit more cost-effective for the members.

When it comes to food, I don’t like any of the beef. I'm not a big beef eater. There are beef and potatoes. But the cheeseburger is obviously nice. I'm also not a big fan of their steak and meatloaf. When I do get them, I would cringe when I'm about to eat it. I eat meat. I just don’t like it and the taste is not that great either. So I prefer the chicken and the turkey. I also wish that if the food has been refrigerated and not opened, the option to exchange it back for something else would be a good cost. It'd be cheaper for that week that I didn’t purchase all the meals. Just more of a discount program also like once you pass a certain weight. They used to have that program and it was nice.

My personal consultant, Katherine, is phenomenal. We talk about pitfalls and what to avoid. The last couple of weeks have been some kind of a plateau and I told her I'm not giving up and we'll work through it. What's nice about Jenny Craig is it's got people involved that have been through what you're going through so they kinda come back and explain to you really well. Whereas with other programs, you're not dealing with anybody -- you've got a 1800 number. With Jenny Craig, I have the encouragement every week losing weight. They ask me not to get disappointed if it wasn't as strong as I thought I was gonna be.

Also I don't wanna be in a center where everybody coming in is 18 years old. With Jenny Craig we've got men that come in to the center where I go. It's all ages, all shapes and sizes, and very respectful of everybody who gets in there. It's a great little spot. I have been happy with the place, the convenience and the food. I've been on a history of diets my entire life. I tried another diet program and I had to send them all back the food. It was inedible. But with Jenny Craig the food is absolutely delicious. I could live on this food the rest of my life. It's so good. I've lost around 25 pounds since I started the program. I started to get back my confidence. I'm feeling better about myself and as a result I'm feeling better about everybody around me. I'm liking the compliments I'm getting and my son told me how proud he is of me. My husband is also so supportive. He drives me to and from Jenny Craig every week to try again and said I'm doing great.

Right now, I'm on the express program. The menu is laid out for me and I follow. Probably, the only thing I dislike is the emphasis on some of the Mexican stuff, which I'm not a big fan of. But even then, you tell them what you like and what you don't like, and they work with your menu to give you substitutions. I come out of there and I'm all set for the week. The program is expensive, but for me, having tried out the things between gym memberships and other programs, this just works. It's worth every cent for me to get to where I wanna be.

However, there's a little bit of an issue with the time management. Most of the time, I don't get seen until 30 minutes after my appointment. They're so nice that they're trying to be flexible with taking people that walk in but then, it just affects the people that have appointments. Also, before, I could go and buy stuff online. If I wanted to, I could get the Anytime Bars or the dressings and stuff for when I travel. However, since they updated the website, I can't seem to find out how to buy those things that I used to get before and I cannot just go and buy two or three things.

The results are great and I'm at the weight that I wanted to be. I mentioned it to them and I wanted to end the program. I got done with the program before and I know how to maintain. I lost 120 pounds when I first did it and I kept them off for eight years until I got pregnant. I tried to tell them that I wanted to close it right now as it is, but it was not done. I'm planning to go and tell them I'm done but it's very hard for me as I don't live very close to the center. Other than that, their meals were all delicious and the program makes it very easy for people to learn because I think it's a learning experience. It's not something that you just buy the food, eat, and then you stop eating, and then you gain the weight again. I recommend Jenny Craig to everybody.

I didn't just wanna lose weight. I was trying to take the program with drinking a lot of water and exercise to get rid of all my wrinkles and the saggy stuff. The food was really interesting because I would savor the food and make it count. It was a really good experience because generally, I didn't expect the food to be decent at all. It was balanced and I liked it. The burger and the chicken are my favorites. I also loved the fajita bowls and the enchilada bowl.

Jenny Craig has been fantastic and I've lost 35 pounds. However, I miss my girl, Crystal. I went through this journey with her but one day I came back, and she was gone. She was no hassle and we would just laugh. She didn't drive me crazy with the goals. Also, I haven't gone in a couple of weeks and I kinda needed a break. I've been meaning to go back but I've been super busy with a lawsuit thing. Other than that, I love the program and it's really healthy. I would also keep going back to Jenny Craig as I wanted to win their contest and I have submitted my stuff. I love the program in my life. People think it's expensive, but it's not. For me, it was like, "Wow! I treat myself like a queen having these great meals three times a day." Jenny Craig is fantastic!

When I first went back to Jenny Craig, my experience talking to them was great. I loved the Burlington office and my interactions with my personal consultant were excellent. She was great. I went years ago and I had a very good experience in my own doing. I lost the weight, but I stopped going. I started going back after that, but something didn't click with the person I had. Then I lost interest and stopped going. I went back this time and talked to a woman. I needed someone that would go in and be excited about how I did in the past week. When I'd go and think it was going to be bad, I'd find out that it would be good and she was very excited for me. Also, I didn't want to be lectured and they had done that.

I've been going weekly now and my visits are still great. I've also lost 36 since rejoining. I was on vacation last week, so I skipped a week, but I'll be going back tomorrow. I stocked up on the food the week before and I asked her if I could start going every other week. She told me to hold off a little longer and I said that was fine and that it doesn't bother me. I enjoy seeing her and she gets excited when I come in. She is more of a friend to me.

I love their food. There are a good variety and a lot of new stuff since the first time I used it way back. And if there is something that I don't like, I can swap it out. My consultant immediately has a little list and she tells me that we can swap it out with another. It's fantastic. I love the pancakes and sausage for breakfast. I also love the cereal and the pizza is great too. Pizza night has always been Friday for me so I make sure that I eat that on Friday. The only thing though that I could not tolerate is the tuna and dill and I usually swap it out for the chicken salad and everything is fine. The meals’ quality is as good as anything that I would buy at the grocery and it's better than any other smart ones or anything else I've bought at the grocery. It is great for me because it is already prepackaged and pre-done. The flavor is good as well and I love it.

I like the addition of the shakes so that I don't have to eat yogurt every day for my dairy because I'm not a milk drinker. When I first started, I did the basic plan and didn't do the shakes but when I tried them, it was fantastic. I also love the pre-portioned vegetable on the side, like the broccoli and cheese, so that I don't always have to be eating a salad or steaming up a bag of vegetables.

I started the program at the end of April and I have lost 25 pounds and a lot of inches. I'm almost at my goal weight. I have four pounds to go and I don't want to get off because the food is so good. I have to maintain and do stuff for myself during the week. I get up at 5:00 am and I don’t go home until 7:30 pm. I go to bed fairly early and I don’t want to come home and cook. So, Jenny Craig is perfect for me right now and since it is almost over, I’m savoring every meal that I have. I love Jenny Craig and I have recommended it to a friend.

I love the new Rapid Results program. I stayed on the program 100% and I had better results this time. Even if I didn’t like something, I still ate it as it was perfectly balanced for that day and there was a reason it was on the menu. But years ago when I was on the Rapid Results program, they’d hand me a menu and ask if there was something that I didn't like and that I wanted to have a substitute for. I did a lot of substitutions which screwed up the menu. So when I came back this time, I gave them that feedback and they agreed with me. Now they're starting to clamp down on substitutions and they’ve been telling people too. Overall, Jenny Craig's menu plan is really good. If you follow it, it works. That’s why I always keep coming back. I’ve tried a lot of diets and Jenny Craig has the best food.

The last consultant I’ve been working with, Shannon, has been really good for me. She helped me a lot and she was good in guidance. I went through the program over six months. I'm 75 years old and it has been a great experience. I'm just about finishing up now. I made my goal, so I'm just trying to stay on track. I've lost over 60 pounds, so I was very, very happy. I've always been very comfortable with Jenny Craig. I've met my goals each time. I've always told all the people that I've talked with or have asked me about it that it has been wonderful for me and a lot of people heeded my advice and went that way too.

At one point, I actually talked my husband into joining with me because I thought that would motivate me to lose the weight. But of course, as men do, he made his goal weight rather quickly and he’s been maintaining it for years now. I, on the other hand, still hadn't gotten to my goal weight. Then my mom passed away and I thought, “You know what? I’m gonna do this. I am going to get to that goal weight. My health, that’s what matters. That’s what’s important.” And I did. I got to my goal weight and I did fairly well.

The summer months have been bad though. I just checked in and I’m one pound over. But I’m back on track and doing a full week of just Jenny. I’m determined to get right back to that goal weight and maintain. The people at Jenny Craig are all wonderful too. There were one or two that I wasn’t jelling with so I would just go to people that I felt more in sync with. And Becky, the manager, was really understanding

Jenny Craig also gives me good meal options although they can be better. I would love to see more organic options, especially when it comes to chicken or beef. I’d rather eat free-range chicken or grass-fed beef, and I would be willing to pay the extra, knowing that what I’m putting in my body is healthier. I don’t know where their beef comes from and that's why I tend to shy away from most of the beef meals. I wanna know that it comes from the USA. It would make me more apt to choose more beef products if I knew that. Even if you go to the grocery store, it might say grass-fed on the beef but some will say USA and others will say Uruguay. And I don’t want beef from Uruguay.

I would prefer more plant-based menus too, or more non-meat options. If I can get more non-meat options, I tend to do that more often than not, like meatless chili. Jenny Craig does a great turkey chili and they can just remove the turkey and put in more beans. Those are easier things so that they might reach a bigger market of people who are more conscious about that.

I have reached 55 and when you get into menopause, you gain weight. So I thought maybe I will also try the program so I went to Jenny Craig. I bought the food and it works. I enjoyed their pizzas, lasagnas, and popcorn. I like their breakfast with the coffee. And now, there are muffins. I don’t like mostly pork and the beef. I like to have chicken dishes or vegetarian. Also, Weight Watchers was very difficult for me and Jenny Craig was easy. The interactions with them were very good as well. They're all good people. The menu was also okay. Now, they have a different one. They are advertising that 16-pound in four weeks and that you have to have fasting for 12 hours. I was losing 2.5. That was normal for me. I have a thyroid problem as well.

The program with Jenny Craig has been very good and the people are very nice. You go there, they greet you, and all the people who works there all listen to list your request. I have been dealing with them for 15 years off and on. I have also recommended Jenny Craig to one of my friends. She's 58 and she lost 15 pounds. She's a physician too. She said she was on a diet. And the hospital have their nutrition thing, but she was not doing well. I told her that if she doesn’t have time to cook, she should go and buy the food from Jenny Craig. And she loved it. First, she joined Nutrisystem. The food was not good. Nutrisystem sent dry food for three months. So she's very happy with Jenny Craig, and I'm very happy too. I always recommend to people that if they need to lose weight, go to Jenny Craig.

I always find myself going back to Jenny Craig and this is my fourth visit back. My body responds to their program and it has been very successful for me. Plus, their food is very good and the menu plan teaches you how to eat in moderation and you don’t have to starve to death. I’m sure I could buy very comparable and a lot cheaper meals from other companies, but Jenny Craig's menu plan works, so why try to fix something that isn’t broken. I also follow the plan to the tee. I’m there for a reason, which is to lose a few more pounds, and I don’t usually go off of the menu. But if there is something that I don’t like, I tell Kelly that I won’t eat that, so I need to exchange it for something else and there is never a problem.

I like Kelly. She is very good and she knows that I’m there to get the job done. She knows that the program is gonna be successful and she encourages me that way. I don’t really need a lot of encouragement and I’m my own best critic. And if I get to the point where I feel that my body has responded to pretty much the way it was gonna be, I try a couple of different ways to go and Kelly helps me with that. If it works, that is good. If it doesn’t, we try something different. And sometimes, I’ll rearrange a menu or if I feel myself getting a little bit bored, I'll change things up. When I tell Kelly about it, she just goes with the flow and is not pushy. I keep a journal, too, so I always tell Kelly what I’ve been doing for the week.

Before, Jenny Craig had meetings and I went to a few of them when I first started. But after a while, I told my consultant that I wasn't going to them anymore because the people there truly depressed me and didn't motivate me. They were there to fool themselves and they thought that by eating a little bit, they could have a piece of cake everyday. They always had an excuse why they didn't lose weight and they didn't understand that going into the program requires total devotion.

As time has changed, the meetings were kind of put on the wayside. In fact, there were a lot of things that Jenny Craig changed. Back then, the program was a little harder because the calorie count was very low. When I first started it was 950 calories and that was almost a starvation diet. But I lost 30 pounds and it was fun to lose the weight, though it didn’t really teach you how to stick to it and eat because the menu was a lot different. Now, the menu plan is so easy to follow.

They got quite a bit of food and I like the flexibility. I bought a lot of pasta and grilled chicken sandwiches from them. They also got cheeseburgers and pretty much everything that you would ordinarily go to eat at a fast food. But their stuff is grilled and served in smaller portions. I love the turkey burger, too, and I could eat those every day. These days, there are so many programs that have a lot of shakes and boxed food. I also tried Nutrisystem and they had a lot of soups and smoothies but they didn't satisfy me. It was easy to sit down, make a little salad or have an extra bowl of some vegetables along with your meal and by the time you get done with that, you’re definitely full. But that is not the case with Jenny Craig.

If you wanna get healthy, you need to go to them. But going into the program is a commitment and you really got to be ready to do it. You’ve got to be realistic, too. If you’re not, then it’s not gonna work. You will struggle but unless you don’t like eating, maybe it is not what you need. Also, getting into their program is a little bit costly, so a lot of people can’t take advantage of that. But you can’t put a price tag on our health. If it is something that is gonna help you reach your goal, then you gotta bite the bullet. I tell people that if you’re gonna spend that much money, you’ve got to be ready to do the program.

So when I’m sitting in the waiting room to see Kelly and somebody new would ask me how the program works for me, I would tell them that I lost about 20 something pounds and that they just had to stick to the menu, learn what they can add and change things up. I also tell them that they've got to eat all of the food and not not eat. When my husband went on with me and being the male, they gave him a few extra hundred calories. Within a couple of weeks when he went back, he told them that he couldn't eat all of the food and they had to drop some of them. And he lost 15 pounds within a few weeks, so it worked for him, too and he is a believer.

For me, Jenny Craig has always been a godsend. If I gain 10 or 15 pounds back, I can always go back there and within a few weeks, lose the weight because their program puts me back on track. And I’ve appreciated them being there and letting me come back. So far, my friends see Jenny Craig's effect on me and my appearance and weight loss sells the program to them. They are amazed at how easy the weight comes off me.

My attitude has changed and I feel better since starting with Jenny Craig. I also go to Curves at least three times a week to go with my eating correctly. I have been on other weight loss programs but Jenny Craig is a lot better. Their food tastes good and I like their meals. There may be some things that I don't particularly care for and we just substitute them for something else. They have been good however, it is one of the expensive programs. That aside, my experience with them has been positive and I thank the good Lord that he gave me this last opportunity to make myself the best that I can be.

They have you eat cinnamon rolls for breakfast - totally empty carbs. Instead have an egg, slice of wheat toast and 1/2 apple. Same calories, but so much better for your health. That will cost you less than $1. Instead, you pay $3 for small unhealthy cinnamon rolls that don't provide any nutritional quality. Chicken in the meals is processed chunks. Who knows what else besides chicken is in those chunks. Compare the Jenny Craig soups with Campbells. You pay 4 times more for Jenny Craig than getting a can of soup at the store.

Their menu plan is great. It is not fine cuisine but it is edible and I’m fine with it. My all-time favorite is the cheesy potatoes. I would order that in a restaurant. I also love the enchilada bowl and the lava cakes. However, my progress has been slower than I expected. It gets a little slower to lose weight as you get older. But I'd recommend Jenny Craig.Also. It's expensive but not everybody is in a financial position to afford it which is kind of a shame. I wish there was a way to do this where it would be more accessible.

Since using the Jenny Craig program this time around, it's been great. I’ve lost 25 pounds and 17 inches and I’ve maintained it now for three months. So, we go back every week and I weigh in. I also have asthma and my breathing’s gotten better too. My cholesterol’s gone down 50 points as well. So, it’s been fabulous for me, health-wise and self-concept-wise. It’s just wonderful and life-changing.

The menu plan is good. But after a while, it gets boring because I'm eating the same food. There are certain foods that I like and I get them. Breakfast meal’s great and the desserts are fabulous. I’m very happy with the meals that I stick with and I’m able to maintain with those. But there are meals that I really don’t like and sometimes they discontinue meals that I really do like. But I'm successful and once I've hit goal, they’re not as rigid as far as having to follow an exact menu. So, that helps too. People have noticed my results and they ask me. And I will recommend Jenny Craig.

Pretty soon, I will have few choices if they continue to cheapen their meals. The customer service person suggested that I call and check on changed recipes before ordering. Wow! That's my responsibility? How about Jenny Craig be honest and forthright and tell the customer that the recipe has changed on the website. I don't know what my future is with JC. It's far too expensive to pay for poor quality food. If I wanted cardboard and rubbery tasting food, I can purchase that at the grocery store for a fraction of the cost.

I like the menu plans a lot. I love the chocolate cake and the lemon cake, and the cheesy chicken and mashed potatoes are my favorite dinner. They are of great quality. I just wish that the Key lime pie would come back because that was amazing. However, I don’t like a lot of the pantry items. They smell like MRE to me and I cannot deal with the pantry. The best results I had was in 2012. I just had a miscarriage and I was doing the gym. I lost 40 pounds and it was amazing.

Even though I’ve been traveling a lot, Jenny Craig's program was really easy and the food tastes better. Their meal plan was great and I liked the fact that I could pick and choose what I want. I liked going through it weekly and setting up my schedule. I live an hour from my work and it was great that I’m able to put the meals in the bag and take it with me, which kept me on track. I loved the ham and Swiss baguette, the breakfast sunshine sandwiches, the quiche thing, the meatloaf, the bagels, the pancakes, and the waffles. I also loved the desserts. The meals' quality has been consistently good. The woman I used, Sheryl, is phenomenal. She was easy to talk to and made the whole process really easy. I couldn’t have asked for anybody better.