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3x Buyer's Choice Award Winner

Roadway Moving Reviews

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Author picture
Edited by: Matt Zane
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Edited by: Jon Bortin

About Roadway Moving

Roadway Moving provides local, interstate and international moving services to both residential and commercial customers. It also offers packing, unpacking, furniture assembly/disassembly and storage. The company has over 15 years of experience in the industry and is registered with the Federal Motor Carrier Safety Administration (FMCSA).

Visit www.roadwaymoving.com
Pros
  • No subcontractors
  • Provides GPS tracking via the mobile app
  • Offers packing and furniture assembly services
Cons
  • No online quotes
  • Local moves only available in select locations

Roadway Moving Reviews

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Popular Mentions

    Our review standards

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    1 featured review

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 5 Reviews 375 - 525
    Verified purchase
    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed May 28, 2025

    I had an amazing experience with Roadway Moving! The team was professional, punctual, and handled all my belongings with great care. They made a typically stressful process feel smooth and easy. Communication was top-notch and I felt taken care of from start to finish. They moved my items into a storage unit and packed the unit as efficiently as possible. And they did it all in 3 hours somehow!! Highly recommend Roadway Moving to anyone looking for a reliable, stress-free move!

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for the great review!

    We're happy to hear the team made your move feel smooth and stress-free. Getting everything packed into storage efficiently, and in just three hours, is exactly the kind of experience we aim to deliver.

    We appreciate the recommendation and are glad you felt supported every step of the way!

    -The Roadway Moving Team

    Verified purchase
    Packing

    Reviewed May 22, 2025

    Roadway literally took off the stress from my moving experience! They did everything, from packing my clothes to wrapping all my furniture. They even reconnected my washer and dryer appliances. Everything arrived in perfect condition to my new place. Thank you for making my moving experience such a memorable one!

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for the kind words!

    We're so glad to hear the team made your move feel easy and took care of everything from start to finish. It’s great that everything arrived safely and that even the small details, like reconnecting your appliances, made a difference.

    We appreciate you choosing Roadway and are happy we could be part of a smooth and memorable move!

    -The Roadway Moving Team

    Verified purchase
    PriceMoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed May 22, 2025

    I think they're an incredibly professional group. Even when we did hit a slight snag, which I don't even recall what it was, it was remedied ASAP and to my satisfaction. The coordinator quoted me a price based on the information I supplied, as far as what I was moving and how many cubic feet that would take, and we moved on from there. It was pretty straightforward.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for the review! We're glad to hear the process felt clear from the start and that both crews delivered the level of professionalism you expected. It’s great to know that even when something came up, it was handled quickly and to your satisfaction. We appreciate the trust you placed in us and are glad we could support your move from beginning to end!

    -The Roadway Moving Team

    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamageOnline & AppPackingStaffEase of UseRatesValue

    Reviewed May 22, 2025

    I found Roadway Moving online. I was doing my research and I had Piece of Cake and another moving company. I was leaning towards Piece of Cake but the reviews weren't that great. It was $700 savings but I didn't want to take a risk. I also wanted our things to get there in one piece. I spoke at someone over at Roadway, and he sent me YouTube videos. He also let me know that Piece of Cake was under investigation.

    I set the move online, then they called me and we did everything over the phone. The move was from New York to New Jersey, about an hour's drive. We packed most of our things, but the gentlemen were very helpful and intuitive in trying to help us get more stuff into our boxes. They were professional, organized, and quick. We started at 9 o'clock in the morning, and by 4 o'clock, they unpacked everything in our New Jersey home. They went above and beyond, too. They put my 75-inch and 65-inch screen TVs in crates, not those flimsy boxes where they can crack.

    We're using Roadway Moving again. If we ever move again, I said I want the same crew coming to our home to pick up our stuff. Everything I asked them to do, they did. It was excellent service and they are off the charts. I would definitely recommend them to anybody. Matter of fact, I did to two of my other partners who were looking to move recently. You might pay a little bit more out of pocket 'cause they were the most expensive out of everybody, but if you cherish the things that you have in your home and you wanna get there in one piece, go with these guys.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you so much for your thoughtful and detailed review. We're glad you chose to trust Roadway despite the initial price difference and that we were able to provide the clarity and reassurance you needed to make that decision.

    It’s great to hear that the team delivered a smooth, efficient move from New York to New Jersey and handled everything with care, especially the extra packing and protection for your TVs. We take pride in going above and beyond to make sure every move feels seamless and secure, and it means a lot to know that came through in your experience.

    We truly appreciate the recommendation and your kind words about the entire process, from our website to the service on the day of the move. We'll be here whenever you're ready for your next one, and we’ll do our best to make sure you get that same great team again.

    Thanks again for choosing Roadway!

    -The Roadway Moving Team

    Verified purchase
    Punctuality & SpeedDamage

    Reviewed May 20, 2025

    When I heard Roadway Moving was coming to Chicago, I was THRILLED. I 100% get the hype behind it now that I've used them! They made my move SO easy and quick and were so careful and organized with my belongings. Not only that, they were FUN. They were given a 2-hour time block to move out of my high-rise and did it with EASE. Ulysses, Marcos, Alex and DJ are absolute rock stars and I would use them again 100x over!

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you so much for the amazing review!

    We’re excited to be in Chicago and even more excited to hear that your move went so smoothly. The team will be glad to know their effort didn’t go unnoticed. We’ll make sure your shoutout reaches Ulysses, Marcos, Alex, and DJ — they really are rock stars.

    We’d be happy to move you 100 more times (but hopefully not all at once). Thanks again for trusting Roadway!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedStaff

    Reviewed May 19, 2025

    I recently worked with Team Hugo **/ Alejandro ** from the moving company, and I couldn’t be more impressed! From start to finish, they were incredibly professional, disciplined, and efficient. They handled everything with such care and made the entire process fast, smooth, and completely stress-free. It’s rare to find movers who are not only hardworking but also so respectful, friendly, and organized. Hugo ** and Alejandro ** went above and beyond to ensure everything was done perfectly. I highly recommend them to anyone looking for a reliable, top-quality moving experience! 👏🏼👏🏼

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you so much for taking the time to share your experience!

    We're really glad to hear that the team made your move smooth and stress-free. We'll be sure to pass your kind words along to Hugo, Alejandro, and the rest of the crew; they’ll appreciate it.

    If you ever need us again in the future, we’ll be here. Thanks again for choosing Roadway!

    -The Roadway Moving Team

    Verified purchase
    MoversDamageStaffHonesty & Transparency

    Reviewed May 17, 2025

    I’m so excited that Roadway Moving is finally open in Chicago! I’ve always seen people using Roadway and now I completely understand why! It was hands down the easiest and most seamless move I’ve ever had. Julien, Edgar, and Miguel were absolutely amazing. They were kind, efficient, and incredibly attentive throughout the entire process. Moving can be so stressful, but thanks to them, our move day felt calm and completely under control. We honestly miss them already! They handled all of our belongings with such care, I even let them take my VERY sensitive plants with them in the truck! We live downtown in a high rise, and they were excellent and efficient with the 2-hour freight elevator time block that we were given at both our new and old apartments. I highly recommend Roadway to anyone looking for a smooth, professional moving experience.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you so much for the great feedback and for welcoming Roadway to Chicago!

    We're happy we met your expectations and that the team made your move feel smooth and stress-free. High-rise moves with tight elevator windows can be challenging, so it's great to hear everything was handled efficiently. We also appreciate the trust you showed by letting us take care of your plants.

    Wishing you all the best in your new home, and thank you for recommending us!

    -The Roadwat Moving Team

    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaff

    Reviewed May 17, 2025

    I booked Roadway for a relocation 3000 miles out of state. We did a video call and walked through what we were gonna be taking and then they gave us an estimate. They stuck to the estimate, which was awesome.

    We told them we were gonna be moving stuff into storage first before we moved into the house and they made sure to wrap everything extra well for us. They spent all day making sure that our stuff was taken care of.

    The drivers were fantastic and they really took care of us. They texted me when they were about to arrive. Then they called me when they were gonna be en route and when they were gonna arrive. They called after everything was done and made sure that we were happy.

    The whole process took a week and a half. They had some other moves, but it was more of a scheduling on our part. They probably could have moved stuff around, but that’s what worked for us. We will definitely be using the same company in the future.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for the thoughtful review!

    We're glad to hear the communication throughout the process met your expectations and that the crew delivered a smooth, reliable experience from start to finish. Sticking to the original estimate, especially over a multi-step move, is something we take seriously, and we’re happy it aligned with your schedule.

    It’s great to know our team took good care of your items and made the storage transition feel easy. We appreciate the kind words and look forward to helping again if you ever need us in the future.

    -The Roadway Moving Team

    Verified purchase
    PriceMoversQuote AccuracyPackingRatesTimelinessHonesty & Transparency

    Reviewed May 16, 2025

    Roadway Moving made my cross-country move so easy! They were efficient, communicative, and everything arrived in perfect condition. I had to set up a second move last-minute, and they accommodated me immediately—furniture was picked up the very next day. Even though it was already wrapped, they took the time to unwrap, inspect, and rewrap every piece to make sure it was extra secure for transport. Everything was straightforward from start to finish. They rebuilt and placed each item exactly where I wanted in my new home.
I’ve never done a full home move before, and their pricing and support honestly blew me away. I’m overjoyed with how smooth and stress-free the whole experience was. I highly recommend Roadway!

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you so much for your kind words and for trusting Roadway with such an important move!

    We're thrilled to hear that both your cross-country move and last-minute pickup went smoothly and that our team could provide the support and care you needed throughout the process. It means a lot to know that the pricing, communication, and handling met your expectations,especially for your first full home move. We appreciate your recommendation and wish you all the best in your new home!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesHonesty & Transparency

    Reviewed May 15, 2025

    We've used Roadway in the past and this time we moved one state across. The moving crew was fantastic. Considering that they had a long day, a lot of traffic and two locations to move from, they were extremely kind and flexible. We were very happy with them. I'm not sure that the sales rep fully listened to me, though, because we ended up with a lot of charges for things that we didn't need, like a walk-up. So I found that the sales representative was quite difficult to work with. But if it were just up to the move coordinator and the moving men, I would absolutely recommend it.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for sharing your experience with us. We're glad you came back to Roadway for your move, and even more so that the crew delivered the kind of service you expected; efficient, professional, and thoughtful throughout a long day. It's always good to hear when the team makes a real difference.

    We also recognize your concerns about the initial setup process. It’s clear that part of the experience didn’t meet expectations, and we appreciate you calling it out. Your feedback helps us improve, and we’re already reviewing how this was handled.

    While the move didn’t start off on the right foot, we’re proud the rest of the team brought it back on track. Thanks again for your trust and for giving a fair, honest view of the full experience.

    -The Roadway Moving Team

    Verified purchase
    MoversStaff

    Reviewed May 15, 2025

    EVERYTHING BETWEEN 9-5! The team of movers were so efficient & truly took the best care of everything! I had heavy furniture, glass furniture, mirrors, TVs you name it & everything arrived perfectly! I wasn't sure they would be able to do it all in one day & of course they were with time to spare! Truly the best kind of luxury to not have to lift any furniture during a move, it is already so stressful! Will be using them if I ever move again!

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for this awesome review!

    We’re glad the team was able to handle everything in one day and still give your items the care they deserved. It’s great to hear we helped take some of the stress out of the process, that’s exactly what we’re here for.

    We’ll be ready if you ever need us again!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceCoverageMoversPunctuality & SpeedPackingStaffRatesDamage Prevention

    Reviewed May 15, 2025

    The moving coordinator was great. He was on top of it. He checked in frequently to make sure that everything was going well and kept me updated on the timelines. He was in communication with me throughout the entire process. The movers were quick and very careful with my items. The only thing they didn't do was lay down floor protection mats, but it wasn't a big deal.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for choosing Roadway and for supporting a local business during your move, it means a lot to us. We're glad to hear your Move Coordinator kept things clear and organized and that the moving crew delivered a smooth experience.

    We appreciate you pointing out the floor protection detail as well. It's a helpful note, and we'll make sure it's addressed with the team.

    We're glad to know you’d recommend us, and we wish you all the best in your new chapter. If you ever need us again, we’re here for you!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedStaff

    Reviewed May 14, 2025

    I had such a seamless and stress-free move thanks to Roadway Moving. From start to finish, their team was incredibly efficient, professional, and handled all of my belongings with the utmost care. They arrived on time, worked quickly, and made the entire experience easy. I highly recommend them to anyone planning a move!

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    We really appreciate you taking the time to share your experince with us!

    It’s great to hear the move felt easy and stress-free on your end. The crew will be glad to know their effort showed. Thank you for the recommendation, and good luck settling into the new place!

    -The Roadway Moving Team

    Customer ServicePriceQuote Accuracy

    Reviewed March 5, 2025

    This company harasses you endlessly with text and phone calls. I was soliciting quotes December 2024, and once I found a company - I let the others know I no longer needed their services. This company has offshore callers or non English as a first language, using American sounding names like Nick **, and they call relentlessly, text multiple times per day, even after telling them you do not need their services. Pure harassment - do NOT engage with them.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Hi there,

    We’re sorry to hear about your experience. We take feedback like this seriously, and we’re committed to making sure our communication is respectful and not overwhelming.

    We’ve investigated on our end, but we couldn’t locate a record that matches your details. If you’re willing to share more information privately, we’d appreciate the chance to better understand what happened and address it. You can reach us at cs@roadwaymoving.com.

    Thanks again for bringing this to our attention.

    The Roadway Team

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    Roadway Moving Company Information

    Company Name:
    Roadway Moving
    Address:
    845 3rd Ave., 6th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10022
    Country:
    United States
    Website:
    www.roadwaymoving.com