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Roadway Moving Reviews

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Edited by: Matt Zane
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Edited by: Jon Bortin

About Roadway Moving

Roadway Moving provides local, interstate and international moving services to both residential and commercial customers. It also offers packing, unpacking, furniture assembly/disassembly and storage. The company has over 15 years of experience in the industry and is registered with the Federal Motor Carrier Safety Administration (FMCSA).

Pros
  • No subcontractors
  • Provides GPS tracking via the mobile app
  • Offers packing and furniture assembly services
Cons
  • No online quotes
  • Local moves only available in select locations

Roadway Moving Reviews

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    1 featured review
    How do I know I can trust these reviews about Roadway Moving?
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    Page 4 Reviews 265 - 465
    Verified purchase
    MoversDamagePacking

    Reviewed June 20, 2025

    This is my 3rd time using Roadway in the last year. This time I used them to move my sister out and she was shocked at how easy it was. We sat down and drank matcha while the movers packed up her 2 bedroom apartment and moved her into her new apartment in 3 hours. We’ve used other movers before or done it ourselves so she was shocked at how easy this was. They were so careful with all of our items and just made the day so easy. Highly recommend.

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    Roadway Moving
    Response from Roadway Moving

    Thank you, Shreya! We're so glad to hear this move was just as smooth as the others, and that your sister got to relax and enjoy her matcha while everything was taken care of. It’s always our goal to make moving feel easy and stress-free. We really appreciate you continuing to trust us and we’ll be here whenever you need us next.

    -The Roadway Moving Team

    Verified purchase
    MoversQuote AccuracyPackingStaff

    Reviewed June 19, 2025

    I genuinely can’t recommend Roadway Moving enough! This was the most seamless and stress free move I ever had. And that says a lot coming from someone who’s moved multiple times with a home full of carefully curated furniture and decor. The team was so professional, kind, and efficient from start to finish. They treated every single piece like it was their own and took such great care to wrap, handle, and transport everything safely. They communicated clearly throughout the day and truly made our move into our first home feel exciting instead of stressful and overwhelming. If you’re looking for a moving company you can fully trust I can't recommend them enough!!

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much, Michelle. We're really grateful for your kind words and thrilled to hear this was your most seamless move yet. It’s especially meaningful knowing how much care you put into your home and furniture — and we’re glad the team lived up to your expectations.

    Congratulations on your first home, and thank you again for trusting Roadway to be part of such an important moment!

    -The Roadway Moving Team

    Verified purchase
    MoversPackingStaff

    Reviewed June 16, 2025

    I used Roadway to move from NY to LA and they were absolutely amazing!! They packed everything for me. :0 I didn’t even need to lift a finger! So meticulous and smooth! The movers were also sooo helpful and nice BOTH WAYS!! I would 100% recommend for your next move. ~

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    Roadway Moving
    Response from Roadway Moving

    Thank you for the amazing feedback!

    We're so glad to hear your move from NY to LA went smoothly and that the team took great care of everything from start to finish. It's great to know you felt supported on both ends of the move.

    We truly appreciate the recommendation and wish you all the best in your new place!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedPackingStaff

    Reviewed June 14, 2025

    I booked Roadway Moving for a full pack move and the service was unreal! My apartment had not a single thing packed and items everywhere and they cleared out the whole thing in a few short hours. From the smallest glass to the largest table, everything was packed with care and wrapped perfectly! It was so quick and efficient!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for sharing this!

    We're so glad the team was able to take care of everything quickly and with care. Full pack moves can feel overwhelming, so it's great to hear that we made the process smooth and stress-free for you.

    We appreciate you choosing Roadway!

    -The Roadway Moving Team

    Verified purchase
    PriceMoversPunctuality & SpeedDamagePackingStaffValue

    Reviewed June 12, 2025

    Absolutely blown away by the team at Roadway! From start to finish, they were professional, efficient, and incredibly kind—turning what could’ve been a stressful move into a smooth, even enjoyable experience. They handled everything with such care and precision, from wrapping delicate pieces to navigating tight hallways without a scratch. They were punctual, communicative, and went above and beyond to make sure I felt supported the entire way. I’ve moved several times, and this was by far the best service I’ve ever received—worth every penny. I’ll be recommending Roadway to everyone I know!

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for this thoughtful review!

    We're thrilled to hear that the team helped make your move a smooth and positive experience. It means a lot to know you felt supported every step of the way. We take pride in handling each move with care and attention, and your feedback lets us know we’re on the right track.

    Thanks again for trusting us, and for the recommendation!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedPackingStaff

    Reviewed June 11, 2025

    This is my second time using Roadway - First time using Roadway - I had a last minute move from Michigan to South Florida, and we decided to use Roadway Moving to get us there. I appreciate how fast and responsive they were throughout the entire process. My second time using Roadway was a local move. When they picked up my belongings, they were extremely thorough with wrapping our pieces, which I could not be more grateful for! They were on time making the day that much easier! Thank you, Roadway!!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for coming back to us for your move!

    We’re glad to hear our team made both your long-distance and local moves easy and stress-free. We know how important it is to have your belongings handled with care, and we’re happy to hear you felt supported from start to finish. If you ever need us again, we’ll be here to help.

    Thanks again for choosing us!

    -The Roadway Moving Team

    Verified purchase
    MoversPackingStaff

    Reviewed June 11, 2025

    Roadway is the best moving service - they handle every step of the move from start to finish making it seamless for you. They packed up all of my boxes and furniture so carefully. The movers are also so kind and helpful. I am also using their storage services for the summer, so it was great to have it all done in one day! 10/10 Recommend! Read more at: **.

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for the kind words!

    We're really glad to hear that everything went smoothly and that our team took good care of your belongings. Being able to handle both your move and storage in one day is exactly the kind of service we work hard to provide.

    We appreciate the 10/10 and hope to help again whenever you need us!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedPackingStaff

    Reviewed June 10, 2025

    Had the best time with roadway! They are fast and efficient! I use them every move! 10/10. I didn’t have to lift a finger and they helped so much with amount of items that I had. It took them about 4 hours to pack up a whole apartment! If you're looking for movers for your next move I highly recommend Roadway! It’s made moving so much easier!

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for your kind words and for choosing Roadway for all your moves!

    We’re glad to hear everything went smoothly and that our team was able to make your move easy and stress-free. We know moving can be a lot, so it's great to hear we could help with all your items and get everything done quickly.

    We appreciate your recommendation and look forward to helping you again in the future!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceMoversPunctuality & SpeedDamageStaff

    Reviewed June 7, 2025

    The only movers I would ever think of calling! This was my second time using Roadway and would use them one hundred more times! They were so careful, fast, and efficient. I even had to change my move in date last minute and they were super flexible on a late notice. I would recommend to any friend or family. Also customer service was so nice and understanding.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for your incredible loyalty and this glowing review! We're truly honored to be your movers of choice for the second time and are thrilled to hear how much you appreciated our team's care, speed, and flexibility with your last-minute date change.

    It's especially rewarding to know our customer service made such a positive impression. Your recommendation to friends and family means the world to us that's the highest compliment we could receive!

    We look forward to serving you again for move number three (and beyond!). Wishing you all the best in your home.

    -The Roadway Moving Team

    Verified purchase
    Customer ServicePunctuality & SpeedPacking

    Reviewed June 6, 2025

    The customer service was excellent. They were very helpful. I had to change the date of my move just by a day, and they were very accommodating.

    Roadway was efficient. I didn’t have a lot of belongings, but from the time they arrived at the place I was moving out of to the time they reached where I was going, everything was very speedy and efficient, which I appreciated. It allowed me to start unpacking quickly.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for choosing Roadway Moving and for sharing your experience! We're so happy to hear your friend recommended us and that we could accommodate your move date change smoothly. It's wonderful knowing our team's efficiency from packing to unpacking helped you settle into your new place quickly.

    We really appreciate you trusting us with your move and hope you're enjoying your new space! Let us know if we can help with anything in the future.

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed June 6, 2025

    I was very impressed with Roadway Moving. They were professional, careful, fast and flexible.

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    Roadway Moving
    Response from Roadway Moving

    Thanks for the great feedback!

    We're really happy to hear our team took good care of your move and that everything went smoothly. It's especially nice to know our flexibility made a difference for you.

    We appreciate you choosing Roadway and hope you're settling in well!

    -The Roadway Moving Team

    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffRates

    Reviewed June 5, 2025

    Roadway Moving has good ratings. And then, besides that, they were new in Chicago. So, I knew that the trucks were gonna be fairly brand new and very clean with my things. The guys are very sharp. They're fast. They did everything nicely and perfectly. They didn't damage anything.

    As I've unpacked, all of my goods are in the shape just as they were when I packed them up in the box. So, I have no complaints. The customer service was nice and clear. I did everything verbally over the phone.

    Well, I'll just say the company is awesome. And keep up the good work is the only thing I can say. I recommend them to other people for sure. But I feel as if they need to adjust the price. They need to fix that because I paid $750 and those guys got done in an hour and 40 minutes.

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    Roadway Moving
    Response from Roadway Moving

    We truly appreciate you choosing Roadway Moving for your Chicago relocation and for sharing this thoughtful review. It's wonderful to hear our team delivered the professional, efficient service we pride ourselves on, and that your belongings arrived in perfect condition - that's always our top priority.

    Thank you for your honest feedback regarding the scheduling process and pricing. We're constantly evaluating our operations to improve the customer experience, and insights like yours are invaluable in this process. While we aim to provide competitive pricing that reflects our premium service, we'll certainly review your comments with our team.

    We're honored by your recommendation and thrilled that our care for your possessions and customer service met your expectations. Should you need moving services again in the future, we'd be grateful for the opportunity to provide you with that flawless five-star experience.

    -The Roadway Moving Team

    Verified purchase
    Customer ServicePriceMoversQuote AccuracyStaffRates

    Reviewed June 5, 2025

    A friend used Roadway for their move and we heard great things about them. We called and scheduled right away. The customer service was amazing. I loved the virtual quote where we had a Zoom session to go over everything. That was smart and super easy. We also had an incredible experience with their moving crew. They were nice, efficient and polite. They’re a 10 out of 10.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for taking the time to share your feedback!

    We're delighted to hear that our customer service team made the process easy with the virtual quote session and that our moving crew provided a seamless, efficient, and polite experience. Delivering a 5-star move is always our goal, and your kind words mean so much to us.

    We truly appreciate your trust in Roadway Moving and hope to assist you again in the future!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenanceStaffRates

    Reviewed June 5, 2025

    Roadway came with a great recommendation. I was listening to Mosley News and he was raving about it. He had made a move and he was saying to use his name to get a 10% discount. I thought I might as well try and see what they offer. I checked around other places and Roadway was the cheapest. Overall, my experience with them has been absolutely perfect. I had to keep changing my delivery date but everybody was wonderful.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for sharing your experience!

    We're glad to hear that the recommendation from Mosley News led you our way and that we were able to live up to your expectations.

    It's great to know the booking process was smooth, especially with the changes to your delivery date, and that our team was able to accommodate you every step of the way. We’re especially happy to hear that everything arrived safely and without damage—that peace of mind is exactly what we aim to provide.

    Thank you again for the recommendation. We appreciate the trust and hope to work with you again in the future!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceMoversPunctuality & Speed

    Reviewed June 5, 2025

    Scheduling the move was great, and everything went smoothly with Roadway Moving.

    Thanks for your vote!
    Roadway Moving
    Response from Roadway Moving

    Thank you for taking the time to share your experience!

    We're glad to hear that the process felt straightforward from the start and that our team delivered on the trust others had placed in us. It's great to know everything arrived in perfect condition and that the service lived up to the positive feedback you had heard.

    We appreciate the recommendation and hope to work with you again in the future!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceSales & MarketingPriceMoversPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaff

    Reviewed June 5, 2025

    I was doing a cross-country move, and didn’t wanna risk it. So, that’s why I chose Roadway Moving. Because their reviews looked incredible. And they did live up to what I read.

    My experience setting up the transport was smooth. I had some complications on my side. And I was gonna be in Seoul, South Korea for the time of delivery. And they worked with me to make sure that I felt comfortable in giving power of attorney over to a friend and explained everything. They were helpful when the original person I had organized to accept the delivery backed out a few days before. So, I had to change things. And they were patient and made sure I had all the information I needed to proceed and make sure that everything would happen smoothly.

    And the pick-up was great. It was a long, hot day, but the guys got it done. They even brought in a fourth member halfway through the day to make sure that it would get done on time. I got them lunch and tipped them all nicely. But they were all courteous. And I felt safe having them all in my space.

    Luckily, I didn’t have a huge budgetary restriction. My company paid for this. So, I can understand that it may not be within everybody’s price range. But it lived up to our expectations, and we got the bang for the buck. They may charge a little bit more, but everything was handled with care, and I didn’t have any broken items. And the customer service was incredible.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for such a thoughtful and detailed review!

    We're really glad our team could support you through a complex move and help make things run smoothly, especially with the added challenge of coordinating delivery while you were abroad.

    It's great to hear that the communication, flexibility, and care our team provided helped ease the process, even when plans had to change last minute. We also appreciate your kind words about the moving crew's effort and professionalism during a long and demanding day. Knowing you felt comfortable and taken care of means a lot to us.

    Thank you again for trusting Roadway with your cross-country move. We're glad the service lived up to your expectations and hope to be there for you again if you ever need us!

    -The Roadway Moving Team

    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPackingStaffRates

    Reviewed June 5, 2025

    I have seen Roadway Moving a lot on social media and they're a pretty popular moving company in the area that I live in. We were moving 'cause we wanted to live in a nicer space. Our new place is a mile and a half from our old one. Roadway were really good and thorough. They also made themselves available at all times, which was really helpful. It was definitely pricey, but they were really helpful, so that was not too bad.

    I felt like the movers really listened and wanted to help us as much as they could, even doing things like seeing the trash bag and being like, "Oh, we can take it down for you." Just really helpful and helping us clear out the space, which I really appreciated. I think they went above and beyond what they were asked to do. Definitely very efficient.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for taking the time to share this thoughtful review!

    We're glad to hear that our team made your move feel supported and stress-free, even for a short-distance relocation.

    It's great to know the planning and quoting process felt thorough and that the movers’ extra efforts made a real difference. Whether it was helping with unexpected tasks or being attentive throughout, we’re happy the experience stood out.

    We appreciate your honest feedback on pricing and are glad the level of service made it worthwhile.

    Thank you again for the recommendation, we're here whenever you need us!

    -The Roadway Moving Team

    Verified purchase
    MoversPackingStaff

    Reviewed June 4, 2025

    I absolutely love Roadway Moving and would 100% recommend. I use their full pack and move service and they completely packed, moved, and unpacked/rebuilt my furniture in just about 6 hours. The team is very professional and communicated clearly throughout the process. This is my 3rd time using Roadway, I've used both their moving and storage services, and I am going to continue using them going forward. Thanks, Roadway Moving for making the experience great!

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for your kind words and for trusting Roadway Moving with your move, not once but three times!

    We’re thrilled to hear that our team provided a seamless experience, from packing to unpacking, and that our communication met your expectations. Delivering efficient, professional service is our top priority, and it means the world to us that you’d recommend us to others.

    We truly appreciate your loyalty and look forward to assisting you with any future moving or storage needs.

    Thanks again for choosing Roadway Moving!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedPackingStaff

    Reviewed June 3, 2025

    I've moved around a lot, but Roadway Moving always makes my life 10 times easier. My mom flew in to help me move, but we were able to relax most of the day because the movers carefully packed away my clothing and furniture into my new home. Everything was set up in a single morning - They were so quick!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for sharing your experience!

    We're glad to hear that our team was able to take the pressure off and make the day easier for both you and your mom. It's great that you were able to relax while everything was handled quickly and with care.

    We appreciate your continued trust and are always here to make the next move just as smooth!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceMoversPunctuality & SpeedStaff

    Reviewed May 31, 2025

    I have nothing but incredible things to say about Roadway, I've used them for all my NYC moves and they have officially become my emotional support movers. 😂💙 I will never use another moving service, these guys are truly the best. Starting off with the amazing customer service the team provides: The concierge checks in every step of the way leading up to the move and during the actual move, the communication is 10/10. As for the movers, they always arrive promptly, ready to work and have the best attitudes! I've had a flawless move every single time l use Roadway and they actually make moving pleasant experience. I highly recommend Roadway to all of my friends, family and coworkers.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for such a thoughtful and genuine review!

    Being called your emotional support movers is something we take as a real compliment.

    We’re grateful that you continue to choose Roadway for your NYC moves and that our team has consistently made the process smooth and stress-free. From the concierge check-ins to the moving crew’s professionalism and attitude, it's great to hear that every part of the experience met your expectations.

    We appreciate your continued trust and the recommendations to your friends, family, and coworkers. Looking forward to helping with your next move whenever the time comes!

    -The Roadway Moving Team

    Verified purchase
    PriceMoversPackingStaff

    Reviewed May 29, 2025

    Roadway was great to utilize for my move. I had a lot of stuff and some expensive things as well. The team that came was great and professional. I told them which items I was concerned about and they definitely took extra care with those. They wrapped up everything with a lot of care and moved it into the truck efficiently. I would definitely recommend!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for the thoughtful review!

    We're glad to hear the team took great care of your belongings, especially the items you were most concerned about. It's important to us that you feel confident and supported throughout the move.

    We appreciate the recommendation and hope to work with you again in the future!

    -The Roadway Moving Team

    Verified purchase
    MoversPacking

    Reviewed May 29, 2025

    Roadway was such a joy to work with! My move made me anxious with minimal time to prepare and my movers either roadway OVER DELIVERED! They packed my entire closet and kitchen (the parts I dreaded most) and made the entire experience completely seamless. They are the BEST and I will use Roadway forever!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for such a heartfelt review!

    We're so glad we could ease the stress and take care of the parts you were dreading most. It’s great to hear the team over-delivered and made the experience seamless for you.

    We truly appreciate your trust and can’t wait to help with your next move whenever that time comes!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceMoversPunctuality & SpeedPackingStaff

    Reviewed May 28, 2025

    I had an amazing experience with Roadway Moving! The team was professional, punctual, and handled all my belongings with great care. They made a typically stressful process feel smooth and easy. Communication was top-notch and I felt taken care of from start to finish. They moved my items into a storage unit and packed the unit as efficiently as possible. And they did it all in 3 hours somehow!! Highly recommend Roadway Moving to anyone looking for a reliable, stress-free move!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for the great review!

    We're happy to hear the team made your move feel smooth and stress-free. Getting everything packed into storage efficiently, and in just three hours, is exactly the kind of experience we aim to deliver.

    We appreciate the recommendation and are glad you felt supported every step of the way!

    -The Roadway Moving Team

    Verified purchase
    Packing

    Reviewed May 22, 2025

    Roadway literally took off the stress from my moving experience! They did everything, from packing my clothes to wrapping all my furniture. They even reconnected my washer and dryer appliances. Everything arrived in perfect condition to my new place. Thank you for making my moving experience such a memorable one!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for the kind words!

    We're so glad to hear the team made your move feel easy and took care of everything from start to finish. It’s great that everything arrived safely and that even the small details, like reconnecting your appliances, made a difference.

    We appreciate you choosing Roadway and are happy we could be part of a smooth and memorable move!

    -The Roadway Moving Team

    Verified purchase
    PriceMoversQuote AccuracyPunctuality & SpeedStaff

    Reviewed May 22, 2025

    I think they're an incredibly professional group. Even when we did hit a slight snag, which I don't even recall what it was, it was remedied ASAP and to my satisfaction. The coordinator quoted me a price based on the information I supplied, as far as what I was moving and how many cubic feet that would take, and we moved on from there. It was pretty straightforward.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for the review! We're glad to hear the process felt clear from the start and that both crews delivered the level of professionalism you expected. It’s great to know that even when something came up, it was handled quickly and to your satisfaction. We appreciate the trust you placed in us and are glad we could support your move from beginning to end!

    -The Roadway Moving Team

    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamageOnline & AppPackingStaffEase of UseRatesValue

    Reviewed May 22, 2025

    I found Roadway Moving online. I was doing my research and I had Piece of Cake and another moving company. I was leaning towards Piece of Cake but the reviews weren't that great. It was $700 savings but I didn't want to take a risk. I also wanted our things to get there in one piece. I spoke at someone over at Roadway, and he sent me YouTube videos. He also let me know that Piece of Cake was under investigation.

    I set the move online, then they called me and we did everything over the phone. The move was from New York to New Jersey, about an hour's drive. We packed most of our things, but the gentlemen were very helpful and intuitive in trying to help us get more stuff into our boxes. They were professional, organized, and quick. We started at 9 o'clock in the morning, and by 4 o'clock, they unpacked everything in our New Jersey home. They went above and beyond, too. They put my 75-inch and 65-inch screen TVs in crates, not those flimsy boxes where they can crack.

    We're using Roadway Moving again. If we ever move again, I said I want the same crew coming to our home to pick up our stuff. Everything I asked them to do, they did. It was excellent service and they are off the charts. I would definitely recommend them to anybody. Matter of fact, I did to two of my other partners who were looking to move recently. You might pay a little bit more out of pocket 'cause they were the most expensive out of everybody, but if you cherish the things that you have in your home and you wanna get there in one piece, go with these guys.

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for your thoughtful and detailed review. We're glad you chose to trust Roadway despite the initial price difference and that we were able to provide the clarity and reassurance you needed to make that decision.

    It’s great to hear that the team delivered a smooth, efficient move from New York to New Jersey and handled everything with care, especially the extra packing and protection for your TVs. We take pride in going above and beyond to make sure every move feels seamless and secure, and it means a lot to know that came through in your experience.

    We truly appreciate the recommendation and your kind words about the entire process, from our website to the service on the day of the move. We'll be here whenever you're ready for your next one, and we’ll do our best to make sure you get that same great team again.

    Thanks again for choosing Roadway!

    -The Roadway Moving Team

    Verified purchase
    Punctuality & SpeedDamage

    Reviewed May 20, 2025

    When I heard Roadway Moving was coming to Chicago, I was THRILLED. I 100% get the hype behind it now that I've used them! They made my move SO easy and quick and were so careful and organized with my belongings. Not only that, they were FUN. They were given a 2-hour time block to move out of my high-rise and did it with EASE. Ulysses, Marcos, Alex and DJ are absolute rock stars and I would use them again 100x over!

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for the amazing review!

    We’re excited to be in Chicago and even more excited to hear that your move went so smoothly. The team will be glad to know their effort didn’t go unnoticed. We’ll make sure your shoutout reaches Ulysses, Marcos, Alex, and DJ — they really are rock stars.

    We’d be happy to move you 100 more times (but hopefully not all at once). Thanks again for trusting Roadway!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedStaff

    Reviewed May 19, 2025

    I recently worked with Team Hugo **/ Alejandro ** from the moving company, and I couldn’t be more impressed! From start to finish, they were incredibly professional, disciplined, and efficient. They handled everything with such care and made the entire process fast, smooth, and completely stress-free. It’s rare to find movers who are not only hardworking but also so respectful, friendly, and organized. Hugo ** and Alejandro ** went above and beyond to ensure everything was done perfectly. I highly recommend them to anyone looking for a reliable, top-quality moving experience! 👏🏼👏🏼

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for taking the time to share your experience!

    We're really glad to hear that the team made your move smooth and stress-free. We'll be sure to pass your kind words along to Hugo, Alejandro, and the rest of the crew; they’ll appreciate it.

    If you ever need us again in the future, we’ll be here. Thanks again for choosing Roadway!

    -The Roadway Moving Team

    Verified purchase
    MoversDamageStaffHonesty & Transparency

    Reviewed May 17, 2025

    I’m so excited that Roadway Moving is finally open in Chicago! I’ve always seen people using Roadway and now I completely understand why! It was hands down the easiest and most seamless move I’ve ever had. Julien, Edgar, and Miguel were absolutely amazing. They were kind, efficient, and incredibly attentive throughout the entire process. Moving can be so stressful, but thanks to them, our move day felt calm and completely under control. We honestly miss them already! They handled all of our belongings with such care, I even let them take my VERY sensitive plants with them in the truck! We live downtown in a high rise, and they were excellent and efficient with the 2-hour freight elevator time block that we were given at both our new and old apartments. I highly recommend Roadway to anyone looking for a smooth, professional moving experience.

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for the great feedback and for welcoming Roadway to Chicago!

    We're happy we met your expectations and that the team made your move feel smooth and stress-free. High-rise moves with tight elevator windows can be challenging, so it's great to hear everything was handled efficiently. We also appreciate the trust you showed by letting us take care of your plants.

    Wishing you all the best in your new home, and thank you for recommending us!

    -The Roadwat Moving Team

    Verified purchase
    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaff

    Reviewed May 17, 2025

    I booked Roadway for a relocation 3000 miles out of state. We did a video call and walked through what we were gonna be taking and then they gave us an estimate. They stuck to the estimate, which was awesome.

    We told them we were gonna be moving stuff into storage first before we moved into the house and they made sure to wrap everything extra well for us. They spent all day making sure that our stuff was taken care of.

    The drivers were fantastic and they really took care of us. They texted me when they were about to arrive. Then they called me when they were gonna be en route and when they were gonna arrive. They called after everything was done and made sure that we were happy.

    The whole process took a week and a half. They had some other moves, but it was more of a scheduling on our part. They probably could have moved stuff around, but that’s what worked for us. We will definitely be using the same company in the future.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for the thoughtful review!

    We're glad to hear the communication throughout the process met your expectations and that the crew delivered a smooth, reliable experience from start to finish. Sticking to the original estimate, especially over a multi-step move, is something we take seriously, and we’re happy it aligned with your schedule.

    It’s great to know our team took good care of your items and made the storage transition feel easy. We appreciate the kind words and look forward to helping again if you ever need us in the future.

    -The Roadway Moving Team

    Verified purchase
    PriceMoversQuote AccuracyPackingRatesTimelinessHonesty & Transparency

    Reviewed May 16, 2025

    Roadway Moving made my cross-country move so easy! They were efficient, communicative, and everything arrived in perfect condition. I had to set up a second move last-minute, and they accommodated me immediately—furniture was picked up the very next day. Even though it was already wrapped, they took the time to unwrap, inspect, and rewrap every piece to make sure it was extra secure for transport. Everything was straightforward from start to finish. They rebuilt and placed each item exactly where I wanted in my new home.
I’ve never done a full home move before, and their pricing and support honestly blew me away. I’m overjoyed with how smooth and stress-free the whole experience was. I highly recommend Roadway!

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    Roadway Moving
    Response from Roadway Moving

    Thank you so much for your kind words and for trusting Roadway with such an important move!

    We're thrilled to hear that both your cross-country move and last-minute pickup went smoothly and that our team could provide the support and care you needed throughout the process. It means a lot to know that the pricing, communication, and handling met your expectations,especially for your first full home move. We appreciate your recommendation and wish you all the best in your new home!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceContract & TermsSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedPackingStaffRatesHonesty & Transparency

    Reviewed May 15, 2025

    We've used Roadway in the past and this time we moved one state across. The moving crew was fantastic. Considering that they had a long day, a lot of traffic and two locations to move from, they were extremely kind and flexible. We were very happy with them. I'm not sure that the sales rep fully listened to me, though, because we ended up with a lot of charges for things that we didn't need, like a walk-up. So I found that the sales representative was quite difficult to work with. But if it were just up to the move coordinator and the moving men, I would absolutely recommend it.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for sharing your experience with us. We're glad you came back to Roadway for your move, and even more so that the crew delivered the kind of service you expected; efficient, professional, and thoughtful throughout a long day. It's always good to hear when the team makes a real difference.

    We also recognize your concerns about the initial setup process. It’s clear that part of the experience didn’t meet expectations, and we appreciate you calling it out. Your feedback helps us improve, and we’re already reviewing how this was handled.

    While the move didn’t start off on the right foot, we’re proud the rest of the team brought it back on track. Thanks again for your trust and for giving a fair, honest view of the full experience.

    -The Roadway Moving Team

    Verified purchase
    MoversStaff

    Reviewed May 15, 2025

    EVERYTHING BETWEEN 9-5! The team of movers were so efficient & truly took the best care of everything! I had heavy furniture, glass furniture, mirrors, TVs you name it & everything arrived perfectly! I wasn't sure they would be able to do it all in one day & of course they were with time to spare! Truly the best kind of luxury to not have to lift any furniture during a move, it is already so stressful! Will be using them if I ever move again!

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    Roadway Moving
    Response from Roadway Moving

    Thank you for this awesome review!

    We’re glad the team was able to handle everything in one day and still give your items the care they deserved. It’s great to hear we helped take some of the stress out of the process, that’s exactly what we’re here for.

    We’ll be ready if you ever need us again!

    -The Roadway Moving Team

    Verified purchase
    Customer ServiceCoverageMoversPunctuality & SpeedPackingStaffRatesDamage Prevention

    Reviewed May 15, 2025

    The moving coordinator was great. He was on top of it. He checked in frequently to make sure that everything was going well and kept me updated on the timelines. He was in communication with me throughout the entire process. The movers were quick and very careful with my items. The only thing they didn't do was lay down floor protection mats, but it wasn't a big deal.

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    Roadway Moving
    Response from Roadway Moving

    Thank you for choosing Roadway and for supporting a local business during your move, it means a lot to us. We're glad to hear your Move Coordinator kept things clear and organized and that the moving crew delivered a smooth experience.

    We appreciate you pointing out the floor protection detail as well. It's a helpful note, and we'll make sure it's addressed with the team.

    We're glad to know you’d recommend us, and we wish you all the best in your new chapter. If you ever need us again, we’re here for you!

    -The Roadway Moving Team

    Verified purchase
    MoversPunctuality & SpeedStaff

    Reviewed May 14, 2025

    I had such a seamless and stress-free move thanks to Roadway Moving. From start to finish, their team was incredibly efficient, professional, and handled all of my belongings with the utmost care. They arrived on time, worked quickly, and made the entire experience easy. I highly recommend them to anyone planning a move!

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    Roadway Moving
    Response from Roadway Moving

    We really appreciate you taking the time to share your experince with us!

    It’s great to hear the move felt easy and stress-free on your end. The crew will be glad to know their effort showed. Thank you for the recommendation, and good luck settling into the new place!

    -The Roadway Moving Team

    Customer ServicePriceQuote Accuracy

    Reviewed March 5, 2025

    This company harasses you endlessly with text and phone calls. I was soliciting quotes December 2024, and once I found a company - I let the others know I no longer needed their services. This company has offshore callers or non English as a first language, using American sounding names like Nick **, and they call relentlessly, text multiple times per day, even after telling them you do not need their services. Pure harassment - do NOT engage with them.

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    Roadway Moving
    Response from Roadway Moving

    Hi there,

    We’re sorry to hear about your experience. We take feedback like this seriously, and we’re committed to making sure our communication is respectful and not overwhelming.

    We’ve investigated on our end, but we couldn’t locate a record that matches your details. If you’re willing to share more information privately, we’d appreciate the chance to better understand what happened and address it. You can reach us at cs@roadwaymoving.com.

    Thanks again for bringing this to our attention.

    The Roadway Team

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    Roadway Moving Company Information

    Company Name:
    Roadway Moving
    Address:
    845 3rd Ave., 6th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10022
    Country:
    United States
    Website:
    www.roadwaymoving.com