Public Storage

Public storage 25988. Hi, I'm not a customer and this is so ironic. I got lost and Public Storage was my only Landmark. Just the other day I walked into the store and asked for directions to a dentist office nearby. Just so happened we attend the same orthodontist and she took the time to give me directions. Very patient, humble young lady. If I ever need to rent I will definitely choose Public Storage. Lori made the rest of my day less stressful.

I just upgraded my unit at this Public Storage. I had some questions and I talked to the day manager Christina. She answered all my questions, And was very polite and professional. I’ve had an occasion to talk to three of the managers here. Everyone has always been great. Willing to talk to you and help you out. If you need storage and you live in Westminster or Huntington Beach, this is one this store will give you a great service.

I have a storage unit at this location and it has really been a blessing having the nice lady at the desk Shelly help me with everything I needed. I never once had to ask a question because she was always one step ahead of me to fill me in on everything. I couldn't decide whether I wanted to rent here at first or the one down the street, but as soon as I arrived at this location, hands down This is where I wanted to rent. The place is kept really clean. Staff is really on point with customer service skills, And the prices are affordable!! I would definitely recommend this public storage to anyone -Deborah **-

Vanetta helped me a lot and made things so easy. She was also sweet carrying smile and a great woman in my opinion so if you are ever looking for a storage go to Public Storage on Applegate Way in Clarksville Indiana and ask for her.

I was treated very professional by Cici and Kenya at public storage in Houston, TX. They are great. I was behind on my bill but they didn't stop until my situation was rectified. I told them what was happening to me and my friend at the time. They figured out a way that I would have never thought of.

Beware they will charge you an admin fee of $29 after you cancel. You will not get a full refund. I purchased a medium storage for 100 and only received $75 in refund. I would not recommend it. Definitely will be go to Uhaul.

We moved 4 units from another facility to open them at Public Storage (PS) because they offered such a great rate. Little did we know that every six months they would increase the rate, by $30-$40 more per month on each unit! We had 3 smaller units side-by-side that were vandalized. We didn't have them insured. No locks were opened or broken. We asked PS about security, cameras, etc. They took NO responsibility even though it appeared to be an inside job or the perpetrators claimed over the top from a unit down the line or the unit right next to ours to gain access. PS wouldn't even check with the owners of the other units to see if there were any issues. PS suggested insurance for the future and moving to another area.

This company stands on "We Care" which is a LIE. They care about profit. My monthly rent increased incrementally "in these challenging times" increased from $278 to $376. This increase is total extortion.

I was shocked to see that it is very hard to contact any leaders or supervisor staff for Public Storage. I have been dealing with a major issue with the lock panel on my storage unit since March 2022. First, this storage location decided to cut locks on the 20th day and not the 30th day after the due date. I paid my bill on March 25th. I went to the storage on March 27 and had to put on a new lock on the unit and check my unit. I put my new lock on and then could not get it off. I went to the storage office and they came to check it with me. We took pictures and video to document the incident. The lock was stuck because they damaged it when they cut the panel.

Rented 2 units for my business from the previous company prior to them selling to Public Storage. Within 1 year of Public Storage taking over I had 2 rate increases nearly doubling the rent for both units. After I moved my inventory out of the 2 units I was then hit with a cleaning fee and threatened I would be charged the cleaning fee and additional month storage. Nothing was left in either unit and the only way I could get it cleaner is by mopping the concrete floor. Attempted to discuss with the local "manager" but she was very rude and combative.