American Van Lines Reviews

I was relocating for 1326 miles. I didn’t have to call the moving consultant very often, but she was there when I called. It took a while before I knew how soon they get to load me. Also, I had a little disagreement with the crew that helped me move about the washer and dryer. I told them that it was going and they said I didn’t. But, other than that, they got in, got to work and didn’t mess around. The cost ended up being more than I thought it would be but I also had more weight than I thought I was going to be shipping. Still, I was satisfied with the experience.

We relocated from Nevada to Texas. American Van Lines gave me a quote that was a little high but my experience with them had been positive. I enjoyed talking with the moving coordinator who assisted us. She was very good and very knowledgeable in everything. During the move, the crew took a lot of breaks like having a cigarette and they were a bit slow. But they were entertaining, courteous and professional. The driver was courteous and professional, too. I would recommend my friends to speak to American Van Lines and get a quote from them.

When moving things from storage in Arizona to Florida, the truck arrived at the storage unit with one person, the driver. My daughter was there waiting, and had hired two movers to take her things from the unit we shared to her own. We paid these two men separately from American Van Lines because we needed more than one person to load the heavy furniture. On the delivery everything was perfect. Three men were there to take the furniture into my home in Florida and did a great job. American Van Lines reimbursed me for the extra money and gave me even a bit more due to the mishap and inconvenience. I would go ahead and use this company again.

Setting up the move with American Van Lines worked smoothly and perfectly. But the truck was not big enough to put everything in so the crew had to do it in two shots. They had to return and then take whatever was left over. That was the only problem and that took a long time, from 8:00 in the morning until 9:00 p.m. But it was how they worked and that was okay. I would recommend them.

We just sold our house and moved out of state. The coordinator from American Van Lines was very nice. Also, the crew who picked up everything was very quick and efficient. They were very nice too.

I was living in Arizona and I had an accident where I fell down some stairs. I'm 73 years old, so I couldn't live alone anymore and my daughter lives in Florida. So, within a week, I had to make arrangements. I had a larger than 2,000-square home that needed to be packed immediately all by myself. I contacted American Van Lines and the sales rep called me back right away. It's one of the things I really appreciated about them. They were so prompt and very transparent. Their rep told me exactly what I was going to be paying for. He got me the estimate right away and he was very accommodating. I was really stressed out and they took a little stress out of it. I also requested that they accelerate the date without charging me extra and if they could pack for me, and they did it all.

I was checking around different van lines to see who would go the route I needed to go. I spoke with several different people a long time and they were not very accurate on charges. Plus they told me that we needed to get a shuttle which was $3,000 or $4,000 more. We didn’t need it and it was a hitch that we figured it out ourselves and cancelled the shuttle. The movers were great. They were respectful, friendly and cordial. They were very protective of the furniture and I have high remarks for them. The other hitch we had was on the right timing. American Van Lines gave me a window and we were always at the end of it. But I had a good experience and would recommend them.

We liked American Van Lines' cost and the availability for them to move us. My previous house sold much quicker than we thought. We thought we’d have at least a couple of months and they wanted us out in 28 days. We went through the house and surveyed everything that American Van Lines needed to move and where it was located. The movers needed to familiarize themselves with the house, the layout of all the boxes that I had and the furniture, which to take and which to leave, and everything went very smoothly. The crew who picked up the furniture was a hard worker. They were a lot of fun. We joked back and forth and it was nice out of a turbulent atmosphere of moving furniture.

I moved from Deerfield Beach to Tamarac, and the guy who scheduled the move was good. He told me how much and how long it was going to be, and it was pretty accurate. The American Van Lines price was pretty good when I considered the move right across the country. There were three men for the actual move and they were really good. I only packed my boxes and they packed everything else. Then they put all the boxes on the truck. It was pretty accurate, fast and reliable. Then when they set my furniture, they put it where I wanted them. They didn’t damage my furniture like some people do. It was a smooth move and the service was really good. I was very satisfied.

We relocated to North Carolina and American Van Lines were great. Dealing with their coordinator went very well and their moving crew was wonderful. We would recommend them.

The issues I had with American Van Lines have been resolved.

I went online and found that American Van Lines had the lowest price over other providers. Also their moving coordinator was very nice and helpful. It was a really good experience. Their moving crew was very helpful too and they were super fast. They really did a great job. It was perfect. I’ve already been referring them to other people and I’m going to use them again when I move.

When I was trying to find something on the internet to ship products from so far up north, American Van Lines came down to the moving companies that had coverage from the two locations that I needed to ship to. Their moving consultant was very helpful and got everything coordinated. At that time, the hurricane was coming through Florida so we had multiple conversations to make sure everything was straightforward and correct on the list. I called them three weeks prior to the actual move day and it all worked out fine. The individuals that picked up and dropped my household goods did a good job. They put some handprints on the wall but that's to be expected when moving stuff around. I was surprised I was able to get my household goods shipped and pulled out of storage in a timely fashion and they sent it to my house that Sunday.

I was moving about 30 miles from Apex, North Carolina to Sanford, North Carolina. I had already made an appointment with a different company, but American Van Lines offered a better price and a little better scheduling so, I switched. The rep who assisted me was awesome. She answered all my questions easily and was thorough in explaining everything.

My realtor knows the owner of American Van Lines in Florida. This company only had to move me for a mile as I live around the corner. They wrapped everything well and took care of everything extremely well. Nobody can do better. The service was great and I'm going to call them again when I'm ready to move out of the house. I’ve gone through a divorce and I'll be out by February. I would recommend them.

We were trying weeks in advance to get everything set for the move. The rep from American Van Lines was very nice and everything had been ironed out. I told my agent three or four weeks out that we needed to close on the morning of December 15th and to make sure that there's nothing that needs to be done. We had the idea that they could come that morning to get the furniture and then drop it off at the new house that afternoon, but then we found out that we couldn’t.

I have moved eight times and by far, my experience with American Van Lines was the best. Their moving coordinator was fabulous, thorough, concise and accurate. And the moving crew was professional, didn’t complain, showed up when they had to and did their job. They kept us in contact through the entire moving process as well.

I found American Van Lines on Better Business Bureau and I chose them because of the reviews and their rating. Everything was fine and I had good communication with the moving coordinator by phone and by email. I had to store for a period of time and when I was moving to Florida, we began to schedule the delivery but a hurricane came so we had to wait until it has left to proceed with the delivery so that got delayed. The only way to deal with it was to have a slower delivery. They showed up and they have their list of all the properties but the homeowner was not involved in boxing all the stuff and delivering them. The problem is when the boxes were coming off the truck, they have about five people doing it but there was nobody checking the inventory. Also, the homeowner has no idea of what was coming on and going off.

We were moving to our new house 17 miles away from where we lived and American Van Lines was recommended by a friend. The moving coordinator was good however, AVL could't guarantee a time window. I was not greatly happy about it but I understand those movers work that way. I was told in advance that I'd get a call the night before so they called and told me that they will be here between 4:00 to 6:00. It was not my choice but I was able to live with it. I was really pleased with the moving crew. They were fast and efficient. The biggest positive thing was that they guarantee about three men but they sent four so that made the move a lot faster. It took a total of four hours to do the transfer which was admirable. It included time on the parkway but not the unpacking of the contents. There was one thing that was cracked but it was not a big deal. Overall, we were pleased.

I had to move for work and American Van Lines gave me a good rate. Their reps were good and quick. My belongings also arrived on time and safe. I would recommend them.

My mother's 91 and we bought a home that would accommodate my husband, me and her. So we were consolidating two houses, my mother's and mine. We moved into the same neighborhood but to a different house. One of the reasons why I used American Van Lines was because the lady that referred them to me had used them for a move and she, at some time before, had lost a diamond watch in her house. John, the driver, found it and gave it to her so I knew they were honest and dependable.

We're retired and we wanted to be closer to our kids so we decided to move four hundred thirty eight miles and had American Van Lines move our larger pieces. They gave us a complete list and helped us get it together. Our coordinator was efficient and he kept us informed. I was happy with him. And the moving crew was really top-notch. Both of the guys worked really hard and were very careful. They did everything we asked and more and made the move easy. The crew was really exceptional and we liked working with them. We were happy with our move.

I retired and relocated to Williamsburg, Virginia. I went on the internet and I did some research to find out who the top moving companies were, and American Van Lines was at the top of the list. However, I got switched around a couple of times but nobody called to tell me I had a new coordinator. I found out on my own, which was not quite right. When I switched to the new coordinator, that person led me through the process, and that was okay. I didn’t have a lot of furniture to move, but I have a very expensive bedroom set. My bed is an electronic Tempur-Pedic, which is the main reason that I wanted to hire a professional moving company because I wanted to make sure that nothing was damaged. If anything happens to those units, they are very expensive to repair.

I knew that American Van Lines existed. When I was doing an internet search for movers, they were a known name. We moved from our house down in Mount Dora and once we sold it, moving stuff out became necessary. The first coordinator I talked to, Vicky, was awful. The move was long distance. We had just sold the old house and did not have a home here yet. A lot of coordination was needed in terms of the sale of our house and when they could pick up the goods. Plus, I had to be there when I wasn’t living in that house.

American Van Lines helped us complete a move from LA to Atlanta, Georgia. The consultant was very thorough and the price was very competitive. Plus, the driver was very professional. All in all, it was a good move.

American Van Lines' moving coordinator helped me get what I needed to be done. I moved from Missouri to Michigan and it took from Thursday until Sunday. The moving crew were four hours late because they were scheduled to show up between 9:00 and noon and they did not get there till 4:00 in the afternoon but they knew what they needed to do and got it done in a timely manner.

I had estimates from a couple of people to move my stuff but I didn't like it so, I re-chose. I asked my realtor and he gave me the number of American Van Lines. They were very respectful and very courteous when they came, and they handled my stuff with respect. I would recommend them.

American Van Lines was referred to me by a mutual friend who spoke very highly of them. I met with the salesman, Bryan, who came to my home and he was excellent. He took everything into account including all the rooms and my garage, and that was the end price. Also, the moving crew was awesome. They were three very hardworking young men and they did an incredible job overall. If they had a question, they asked and they treated everything very carefully. Everybody that I contacted with, beginning with Bryan, was great all the way through. I was especially impressed with the crew that was headed by a young man, who was a bit older than the other two gentlemen.

I choose according to how intelligent the people are who run an organization. The president of American Van Lines is my former student. He was highly disciplined and very intelligent, and the assistant was a former student, too. AVL was very careful and the communication among the employees with me was wonderful. The move was a five-hour move from South Florida to North Florida, and they picked things up in two different places. I was moving a lot of really unique stuff that was breakable. We had a hurricane and I didn't know what was going to happen, but that didn't stop them from working hard. Everything came perfectly and their price was great as well. My experience was exceptional.

I moved within the state. American Van Lines came out, did the estimate and the price was very reasonable. The guy was very nice and the movers came when they were supposed to. They were on time, very neat and they stacked everything great, nothing was broken. They did labels, too, so I could label everything.

American Van Lines committed and met our requested delivery date. Our goods arrived in great shape, which was to be expected due to the care they took in initially packaging it. They expressed regrets for being a bit vague initially, but we agreed that the hurricane that swept through Florida this past year played havoc with their schedules. The delivery team was very professional. While on the phone with their dispatcher they have extremely been polite, and called to le t me know the status and estimated time frequently.

I'm military and I move around a lot. I've purchased a new home 20 miles away and I used American Van Lines. The moving coordinator stayed on top of things and there was consistent communication between us. When the movers came in, they packed and moved their thing in a good amount of time. They were nice, friendly and professional. They made the move a lot easier and everything was great. If I had a chance to move again, I will probably be using American Van Lines. I would give others the description of my experience and tell them to contact American Van Lines, too.

American Van Lines is a brand name that people know and we had used them for a previous move too. My husband got a new job on the other side of Texas, which means that it's a two-day drive to get there. We had been hit by Harvey and one couldn't get into our town. We were supposed to fly out and find an apartment, but we couldn't do that since Airports were closed.

I was moving from NYC to Denver recently and as the date of my move was coming closer, I got more and more anxious about picking the right moving company. I did so much research, heard so many horror stories and got at least a half a dozen estimates. I ended up going with American Van Lines because they were the most responsive, very detail oriented and had excellent reviews on Consumer Affairs.

Our daughter had just moved and the company we went with was an absolute disaster. So, I was a little more cautious with our move. I found American Van Lines online and I talked with them several times because there seemed to be a communication issue with the actual date that we could move. We were selling our house in Florida and we were closing it out and then we were also closing out our house in Connecticut. And I had been very specific with the dates before we could move from Florida and before we could move in here and there. We went back and forth several times with them setting up pick up and delivery dates, but it was finally resolved. We had the same crew in Florida that we had here in Connecticut and the guys were great. Everything went very smoothly and everyone kept in touch with everybody and it worked out perfectly. American Van Lines is a very reputable company and I would definitely recommend them.

We hired them when we were moving close to family and the three moving guys were great. We had no problem and I would recommend American Van Lines highly.

I was having a reasonably, spatially complicated trip but it seemed like something American Van Lines would be able to do. Stuff were being moved from a place that I'm renting out and I had not seen what was moved. I had been renting that place off for a long time and a whole bunch of stuff wasn't there and the problem is I don't know whether the renters took it or if it just never got packed up. The most interesting that sort of fascinated American Van Lines' driver, who seemed like a nice guy, was that one of the beds came without the bed support and nobody could figure out why that was.

I sold the property and I have not replaced it with another property yet, so I had to store the furniture. American Van Lines was recommended to me by a real estate agent. The moving coordinator was very professional and made the experience very easy and pleasant. The team did a good job and the price was fair. I would definitely recommend American Van Lines.

I was shipping a vehicle and the shipper gave me the name of the company, American Van Lines. My interactions with the moving coordinator were great. However, we had some issues. We had to leave before the movers came in, so we had a friend who would stay at our place in Connecticut while they packed up. They left my whole washroom. I had an ironing board, brand-new iron, step stool, and all kinds of things in my washroom that never got moved.

We have family in Florida and we moved there. It was difficult contacting someone at American Van Lines. When I call, it goes to voicemail or I don't get a response. The first person that I talked to from American Van Lines did everything very quickly. However, it was hard to understand what she was talking about. After that, she was not available when I got some other people. The crew had to move all of the furniture and there were some delicate items. There was a piece of furniture that got scratched because one gentleman used a dolly. There were also a couple of instances of that with some different pieces as well but, as far as the dishes, there was nothing broken. They used a smaller truck and jammed everything in there. So, things were piled up especially the tools that my husband keeps in the garage. But the guys were good and took care of it.

My experience with American Van Lines was awesome and they were fantastic. I had two movers from American Van Lines and they were both excellent. The first move was from Illinois to Indiana and I moved in with my son for a little while. Then I got the second movers when I found a house for myself. My moving coordinator answered all my questions and told me what to expect. Our interaction was great and very simple. My experience with the moving consultant was very good and the crew was great. I can't believe how fast they did everything. Nothing was broken and I was totally amazed by the job they did. It was almost as if they were handling their own furniture and equipment. I would recommend them to anybody who I knew were moving.

I just retired from my job and was moving from Los Angeles to West Palm Beach. I got American Van Lines' services and their rep helped me find whatever I needed and answered all my questions. The quote they gave me was fair. I even asked my real estate guy about it and he also thought that it was a fair quote. I ended up paying less than that because they judged the weight a bit more than what it was.

I hired American Van Lines to move me from Sedona, AZ to Ashburn, Virginia. According to the contract, they had a 21 day delivery window to arrive at my house. They DID not make the delivery window. To compensate, they said that they would pay me a small fee for every day that the delivery was late. My belonging arrived 5 days after 21 days. The problem was that I only received 1/2 of the promised compensation. Customer service called me and sent a check overnight by FedEx to settle the move. It took over one month, but they finally delivered, as promised. In summary, everything else was fine. The movers were helpful and polite and I hope I never have to move across country again. No matter how good the movers are, it is still a hassle.

We moved from Tennessee to Massachusetts so my wife could be closer to her family. My wife did some online comparisons with different moving companies and when she called American Van Lines she got the best quote.The moving coordinator called to make sure everything was running smooth and everything did. Their moving crew showed up on time and they had a great demeanor. I was packing and they were packing and everybody got out of there on time. There were some things that got broken in transit but that's to be expected.

I sold my property to move in with my fiancé and found American Van Lines online to help with that. They were willing to assist me with moving and wrapping my furniture. They did everything. My experience with the moving crew was pleasant. They were on time and on task. It took about an hour and a half to get everything loaded up.

I was moving my family and the American Van Lines guy that came and did the bid was fantastic. He was really nice and responsive and he was upfront with the cost. It was not the most competitive bid, but he was very outspoken about the value that the crew brings and the company and giving me that extra confidence which was exactly what I experienced. The moving coordinator was great. We had several changes to add on a couple of mirror crates for some wall decor and that was done timely. On payment, I had a little bit of an issue with one of the credit cards. It was 6:00 at night on the day before they were supposed to come, and she was really responsive in going back and forth with me on it.

I wanted a new place and so I moved to a different area close to work. The moving consultant from American Van Lines was very nice and detailed. She was also very friendly and persistent which I liked because with my business schedule, it's hard for me to follow up as timely as I would like to sometimes. I called and made some changes in the move a number of times and she was able to adjust. She called back on a very consistent basis to make sure the move was still set, and there were no changes I needed to add or adjust on her end.

I was relocating and John, from American Van Lines, originally set the move up. He was very pleasant and he got the ball rolling for me. Then, I was assigned a coordinator who was Marcus. He was a little harder to get a hold of and to get answers from. He wasn't as easily available by phone and most of what I had to do was email. I was extremely nervous about it costing more than I thought it was going to cost and also because I had read some really terrible reviews. I ended up taking a lot of things out and my coordinator worked with me about four different price changes. But the balance was actually lower than what they quoted, so I was happy with that.

My company was moving so I had to move from Torrance to Plano. It was good dealing with the American Van Lines rep who assisted me. I had requested for packing service, so the moving crew packed, and it was a nice experience. It was during the hurricane time and the reps couldn’t contact the head office, but I told them that I had paid online. They didn’t create any fuss about having to get the money on hand before delivering my stuff and I appreciate that. I was also happy that the move took four days. On the other hand, the quote started at about $2,100, but the actual charge finally got up to $2,900. Apart from that, however, everything else was good in my experience with American Van Lines and if I had known about the change in fees earlier, it would have been better.

We bought a house and we got American Van Lines, which my brother runs, for the move. The team showed up on time, did what we asked them to do, and didn't make a mess. The crew that packed all my stuff up was very professional and courteous. There were one or two little things that were damaged, but it wasn’t a big deal. Everything was fine.

I was moving for a new job. American Van Lines helped me move from my old place to my new place. The moving coordinator was really nice and helpful. The moving crew was really nice too. They helped me pack out everything and they did it quickly. They were also very careful with my belongings. Everything was in place and it was really nice. I really liked the service.

At the age of 90, my mother who lives in Florida finally realized she needed to be up in New Jersey closer to her family. We got American Van Lines for the move. I went down there, met with the movers, had them pack up, and move her up near me. The driver was great and the crew was good. When I needed to find out when they would show up, the driver was the one who I was able to get a hold. I was very happy with the service that the guys gave. However, I kept getting passed to different people at the office and it turns out there was an issue. The truck was never weighed after it was loaded and after they dropped everything off. And it's frustrating because the move was by the weight. I was really upset that they didn't do it. I think the driver did it but they lost the paperwork in the office. So, I wound up having to pay a certain amount of money, like their minimum fee. I just had to pay it to put it behind us. I never knew what the actual cost was.

I was moving things from my old residence to a new location down in South Carolina. The moving coordinator was very consistent with her callbacks and follow-ups. She was also very helpful in terms of providing information about the delivery date or any type of updates that were needed. Everything was great. Also the moving crew was great. They were very helpful and knowledgeable. They were also very professional in terms of how they move the objects and were careful with the fragile items. The process took about a week and a half at most and I was satisfied. It was a solid overall professional move.

Those people at American Van Lines were excellent. We used them a few months ago and they were awesome. The coordinator was very thorough and asked us what exactly we thought about moving and where we were moving. She also gave us different options on whether we wanted them to pack up our things in boxes and we went with the box option. We got pretty much the full service and it made the move a lot easier. There was no way that we could have ever done that on our own even if we hired a couple of guys, rented the truck and packed things up. The crew contacted me the day before to let me know more or less what time to expect them then they showed up early in the morning on a Saturday. They were in uniform so my wife knew they were from American Van Lines. We opened the door and it was a four-man crew.

My sister had used American Van Lines once and she liked them. They were wonderful when I got their services to move from my house in Palm Coast, Florida to New Jersey and when I moved again from New Jersey back to Florida. I couldn’t decide where I wanted to live and I'm still undecided, and if I move again, I’ll call them again. The reps were terrific and everything was fine with them. The moving people were helpful, kind and considerate, and they were delightful and pleasant to deal with. Especially in the move from New Jersey to Florida, they were particularly wonderful people. They showed up on time and did a good job, and they even went out of their way in some circumstances. They did a very careful job of moving and nothing was broken.

American Van Lines did a good job and I had a good interaction with the moving coordinator as well as their crew.

This issue has been resolved.

I moved from Connecticut to California because of a new job and I had American Van Lines' services. Their crew was fine and they were on time, polite and friendly. My interactions with their moving consultant were good too. It has been an excellent experience. Everything went fine as expected.

We were moving cross-country. We checked with the company that had moved us locally when we lived in California. But they contracted that to another company who had horrible ratings so we wanted to go with a national company that’s well-known. American Van Lines gave us an estimate over the phone based on how many rooms and how big the house was. They also estimated certain items that were in the house that were probably heavy, and the estimate came out pretty close.

I used American Van Lines over a year ago and it was perfect. Their rep came over and talked to me and then we agreed on a price. Then they came over and brought some boxes and I helped pack a lot of the stuff. They packed the big stuff and moved it. They were very good to me and they helped me that I can't say anything bad about the company. The main thing that I was happy with was I happened to have moved three times in Florida in six years and this last move with American Van Lines there wasn't one piece of item missing. They were honest and fair. They kept their word and everything they said. They did everything to the tee. They were perfectly on time. The driver and his two helpers went beyond the call of duty to help me, because I'm older, to get it unpacked and where I wanted it. So I had no complaints at all and I would recommend them to anybody.

I’m changing jobs so I had to move about 800 miles away and I got American Van Lines. The experience was really good with the moving consultant but he underestimated the amount of stuff I had. American Van Lines couldn't get to the move, so they farmed it off to another contractor who brought his truck. But it was not enough to carry everything we had and they were going to charge me another $1,100 because they were going to have to rent a truck and then continue loading. I ended up renting a truck and driving it there myself. The guy that American Van Lines sent took some of the stuff, and I took the rest.

I moved from my apartment to another and got American Van Lines’ services. I had a good experience with the moving consultant and the movers who worked were very good. But when the truck left the building, they crashed the building.

We were relocating my grandparents to my parent's house and my experience with American Van Lines was positive. Their rate was very good, their reps were all perfectly nice and the moving crew was excellent. However, the moving consultant was unmemorable. Our biggest complaint was the three-day window of our booking which was really too wide. Other than that, it has been an efficient, smooth and painless experience.

We had a second home up in North Carolina and we've got it on the market and we were just moving some items from that place back down to Florida. Their moving coordinator was very good. She was easy to get a hold of and stayed in contact with me throughout the process. The crew during the move was very helpful. They showed up on time and did their job in a reasonable amount of time. Everything just went smoothly. I've done a lot of the packing myself with the fragile items. I packed in boxes and put in big red letters, breakable or fragile. They complied with whatever I asked them to do. Nothing ended up broken as I unpacked my stuff.

I needed to move for work so I looked for van lines online that had decent reviews. I wanted a major carrier so I searched on Google and it kept on coming back to American Van Lines. My moving coordinator was very helpful. It seemed like I could reach him anytime I wanted. He was very responsive and always available. The person who I worked with to estimate what was in my house was very thorough. The end pricing ended up being almost spot on due to her estimate of how much weight we would have.

I am writing this review to provide a forewarning to others. Like I did, you are doing as much research as possible in choosing which moving company to select. This review concerns our cross-country move from Los Angeles, CA to Brooklyn, NY last winter. I had originally intended to publish earlier, but the birth of a child and a serious injury ate up much of the past several months. Before I detail my experience for this review, let me qualify by stating in the last 29 years, I have previously moved from NYC to Chicago. From NYC to upstate NY. From NYC to Los Angeles. In addition, over many decades, members of my immediate family have moved from one state to another, crisscrossing the US. Not myself, nor any one of my relatives had anything to match my appalling experience. Before choosing American Van Lines from among a group I’d shortlisted, I did considerable research of my own.

American Van Lines has a good reputation and I know some people who have used them in the past. I got them for a move and they were really courteous throughout the whole process. There were no curveballs or any confusions. The crew was awesome and they were the same people who picked the stuff up and dropped it off. They were hilarious and we were bantering back and forth at each other while having a good time. The American Van Lines people were very nice but also had to be very careful because there was a lot of fragile stuff. They did a great job and I'm bought. I would recommend American Van Lines to anyone else and I'd probably use them if I were to move again.

I was relocating and found American Van Lines online. Our moving coordinator, Toni, assisted us with everything that we needed. During the move, the crew was very professional and worked in a timely manner. They showed up when they needed to and delivered in a reasonable time. The entire process took less than 5 days. I had a great experience with them.

We used American Van Lines for moving to our new house which was 10 minutes away from the old house. Renee, our coordinator was very helpful. One of our tabletops, glass tops or the outdoor furniture was left in the truck on the day of the move. That could have been delivered elsewhere by mistake so I was glad that they found it. And then, the person who was bringing it back on a certain day didn’t show up until a week later when I followed up. We had to make a couple of calls for them to bring it back. Other than that issue, I’m happy with everything. It all worked out.

I was moving and the guy from American Van Lines was easy to work with. Plus, Paul, the lead driver, and the other two members of the crew worked so hard. What they did was impressive and I appreciated it. My wife and I thought it was a good experience. They did what they said they were going to do, picked up when they said they were going to pick up and dropped off at the earliest date they said they could drop off.

My grown daughter, a single parent, and granddaughter need to move back to Arkansas, North Carolina and she needed help. I wasn't able physically or just time-wise, to get it down there and do it all myself so I had to figure out what was the best mix of her packing it and somebody else moving it. I got prices from two other companies and American Van Lines’ price was significantly lower. I also looked at the U-Haul option and American was probably about $500 maybe more than U-Haul. But at that time I figured the rental, the gas, the insurance, and everything else, and the plane ticket to get out there to pick up the U-Haul. So for 500 bucks and somebody to help load and unload stuff, that's a no-brainer.

I've used American Van Lines multiple times and I used them for my daughter's move to New York City. I had a good experience working with the moving coordinator and the moving crew did everything they needed to do. They were very courteous and very careful. They picked up the stuff, secured it, delivered it, and put it where I wanted them to. Excellent productivity and they did a great job. I get a little concerned about moving companies, but they were awesome. They were A+.

I called different moving companies and the American Van Lines reps were excellent. They were very helpful. Plus, the moving people were prompt, courteous and professional. They did an excellent job.

I searched online and read some reviews and then I found American Van Lines. It’s for a move from West Coast to East Coast, a two bedroom apartment move. I called them up for a quote and they gave me the quote pretty quickly and set up to pick up on all those things. The entire process was smooth except for few last-minute changes and when they started charging few things based on a distance between where the truck stops and where my house is located, and based on the distance anywhere from where the main door is located.

American Van Lines sent me a card in the mail then I called them up. I told their moving coordinator that I would have everything boxed up so all they had to do was to move the boxes. I also told him how many boxes would be in each room so it was very easy. The crew that we had during the move was excellent. They were moving and talking at the same time. American Van Lines did a very good job and I highly recommend them.

Six months ago, we used American Van Lines. I Googled them, then my wife and I decided to go with them because we saw a lot of good reviews. We had pleasant interactions with the moving coordinator all the time. I was informed if they had delays. The moving crew was excellent too.

I was moving cross country and a colleague of mine referred me to American Van Lines. They have provided service for the pickup, the delivery, and the destination during the time of booking. They were able to accommodate my request and walk me through the process. This was the first time I was doing the move and it was a long distance one as I was moving from Florida to California. Their reps were professional and they answered all the questions that I had. There were just one or two things and probably this is across the industry or the way it works. I was requesting if somebody could come and take a look at what I have, and that way there will be no surprises on the day of pickup.

It’s been a great experience with American Van Lines. They helped with the very hard move that I had. The rep who facilitated the move was great and wonderful. She did her job. She called me and kept telling me everything like when their crew was coming and what they were going to do. The movers were very good too. I have recommended this company to a lot of people I know.

American Van Lines did a really good job. I don't ever plan on moving again, but if I did, I would definitely contact them again. I had to make a couple of changes after the initial booking and the rep took care of them without any problem. Their moving crew was extremely good. They let me know when they'd be arriving and got there right on time. We had most of our stuff packed up and they had to pack up the large stuff, like the beds. They did really well when they packed them up.

We had a bad experience with another company that we've hired so I wanted to know if American Van Lines would hold to their bid and they did. We had a large move from Colorado to California and American Van Lines was on time and provided excellent service. Dwight, the driver, was very professional and helpful. The moving crew was also professional. There weren't any major damage in my belongings. I gave a recommendation of Dwight and the guy that coordinated the movers.

I had to move because of my job. The American Van Lines coordinator on the phone kept me in the loop and everything that he told me seemed to work out well. He did a good job. The driver and his staff who came in were very professional, did a great job as well, and showed up when they told me they’re going to show up. I couldn’t be more pleased. It was a good and positive experience.

I moved from outside New York City to Madison, Wisconsin, for work. The interactions with the consultant and the moving crew were good, and the crew was quick. American Van Lines was very helpful and friendly and went out of their way to make everything easy for me.

American Van Lines gave me a reasonable price and they were decent on the phone. Everything went fine with the moving coordinator and my questions were all answered. The company’s moving crew was good and quick-witted too. Everything worked out well with them. I’d recommend American Van Lines and if anybody wants to move, they should visit AVL.

I sold my house that I lived in for 40 years to move into a townhome. I got American Van Lines' services because the rep that I talked to on the phone told me how to communicate to them what I had and was very helpful since I've never moved before. I also compared prices and theirs was good. During the move, their crew did a good job. They answered any questions I had that moment and worked quickly. I had a very good experience with AVL and I would recommend them.

I retired and I got American Van Lines for my move as they’ve been around for years. Everything went nice and smooth with my moving coordinator and the crew for the move was awesome. Romeo and his partner were really friendly, easy to talk to and get along with, and did a bang-up job for me. I was ecstatic.

Everything was fine with American Van Lines. Their rate was still high but compared to the other companies, it was very competitive. Their crew during the move did a good job. American Van Lines should give a better time frame from pick up to delivery, but they have been helpful in a stressful time.

We had some stuff moved from our grandmother’s apartment in Ohio to my house in Iowa. I googled movers on the web and American Van Lines came up. Their moving coordinator was friendly. We had a unique move so she and her team worked with us as far as only doing certain things. They also helped with the pricing since it was based on the fact that it was just some pieces of furniture as opposed to moving a three-room apartment. Overall, American Van Lines was excellent and very efficient. Everything was great.

The moving coordinator was nice but I had an issue with them. When he set me up, I told him the day that my daughter had to move. He set it up for a Thursday and they were good about getting me set up for the pickup. I was living in West Virginia, and I was going to North Carolina for her graduation that weekend. They were nice and set it up for that day, but then I was going to be down there that weekend, so when they said that nobody was going to be home to receive the delivery, they were supposed to let me know. The night before they were to pick it up, they told me they were going to pick it up on Thursday, and deliver it to West Virginia on Friday. And I was going to be in North Carolina. So it was not a very good experience in that situation because I didn’t feel that they listened to me. I was very upset because I said I was not going to be home to accept the delivery.

A friend of mine inquired with American Van Lines and they gave him the best quote out of all the companies that he contacted. So he recommended them to me. When I called them, I got a really favorable quote within 20 minutes of the conversation and they were able to accommodate my work schedule so we decided to go with them. We already packed everything and moved the small items so they just moved our furniture. They were very quick and efficient. They were like clockwork and they finished the project in less time than they quoted me. They wanted to get the project done before the storm came in, so they brought in an extra hand and didn't charge me for his help. They were very good.

My brother passed away and I needed to move certain objects of his belongings to another state. It was a situation where I was taking care of the aftermath of his death and I used American Van Lines to move his belongings. There was not a lot of objects, but we had some difficult objects. We had a motorcycle and a generator. The experience was good. When I talked to my moving coordinator, he was very responsive and always very helpful. He answered my questions, was able to engage with me and understand the nature of the circumstances and what I was trying to do. The delivery crew was good. They were also responsive and very helpful. The communication was wonderful. Every step of the way, they were calling and telling me what was happening. So, it was great. I was very satisfied.

I got an advertisement from American Van Lines in the mail after my house went on the real estate market. The person I spoke with was so helpful and pleasant compared to the other places I called. The crew was friendly, efficient and professional. They showed up on time and the boxes were delivered when they said they would be. So, I'm very happy with my experience.

We were referred to American Van Lines by another van line because they didn’t want to do our move since it was too far. The moving coordinator and the moving consultant were one and the same person, and she was terrific, very helpful and had a very good personality. The crew during the move was also great. Those guys were really good and we really like them. They were good guys, had good personalities and did a good job in moving. American Van Lines is upfront about the cost and the timing as well. They put out a schedule and they kept their schedule, so our family is very pleased with them. We wouldn’t hesitate to use them again. It was, after all, a very rewarding professional experience.

When I listed my property, all the moving companies started sending postcards. Peter who was the man I had dealt with was the reason I went with American Van Lines because he was very informative and a very nice person, and I just felt comfortable with them. The only bad thing was that we moved the day after Christmas. Two guys called in sick and so they didn’t have enough movers. They didn’t finish our job in time. It was getting dark so we had to stay in a hotel because all our stuff was in the truck. We hadn’t planned it because we thought they were going to be done. But it was just a small inconvenience and they did a fine job. A few things were broken, but you kind of expect that, and it wasn’t anything near and dear to our hearts. I called them and they said, “Oh, well, too bad”. Nevertheless, I’ve recommended American Van Lines since then.

The moving coordinator was very enthusiastic and very professional, and it gave me a sense of confidence. I liked the crew that helped me during the move. However, there was a little bump in the service that I received because they were working with the apartment personnel in my building. Somehow, there was a misunderstanding between the building personnel and the crew as the crew needed to request access to the elevator when they needed it. They didn't do that and we ended up having to wait a lot longer for the elevator, not realizing what was going on.

I got divorced and moved from Houston to Brooksville, Florida, where my brother, the only family I have left, lives. I went to the Better Business Bureau and American Van Line was one of the recommended ones. I also got in touch with one of their rep and she was so good at selling me their service that I took it. They gave me a quote based on the boxes and things that but after they loaded the truck and checked everything, they gave me $300 back which was good. The person who did the move was very professional and delicate. I was so happy that they brought mats and took them inside the house before they started doing things inside. They kept the carpet clean and the new house has hardwood floors and they were very careful not to get anything dirty.

I contacted about three other moving companies, and American Van Lines had the best reviews online. They also kept me with the same person throughout. He was good and very knowledgeable. The other ones would transfer me to another person and their communication in between didn’t’ work out, and I got frustrated with them. The moving crew was great. I even tipped them because nothing was broken or missing. I moved from California to Portland, Oregon, and so I flew up and met them at my house. They were moving stuff when it was snowing. They did a great job and I would recommend them.

I got a new job so we moved from coast to coast and American Van Lines had my stuff where they needed to be. Their moving coordinator was really good and every time I had a question, he got back to us quickly. One guy took our information and the other one was our point of contact if there were issues along the way. He told us when the truck was going to be there, checked it periodically to make sure that we had the right weight amount and if we had to add or take anything off, he did it for us so our moving estimate would be updated in real time.

I would recommend American Van Lines. My interactions with them were good.

I moved up to a place closer to my work and I had a good experience with the moving consultant of American Van Lines. They were very helpful. The moving coordinator told me what they were going to do and he showed me the list of what I gave them when I asked for the quotation. I did my packing and sent for the furniture. They came on time, did the pick up and move to the other apartment, and they were able to finish within two hours.

The woman from the American Van Lines office called about five times and repeated the same things over and over again. I complained about that and they gave me somebody else. Now, the coordinator was great and then there were five people who handled the delivery. They were very professional and I'm very satisfied.

Somebody recommended American Van Lines and everything went smoothly until the day we moved out. Something happened and they showed up five hours later. I did not know ahead of time that there was going to be a delay and by the time we moved it was night time. Other than that, everything was fine. There was no damage to anything when they delivered the stuff from the warehouse.

My experience with American Van Lines was terrible. We had four different coordinators. The week before we left, we changed coordinators again and everything got lost in the transition. The driver came a day late and there weren't enough people. His trailer was broken down and he also said he got the flu and a cold. And then they broke a headboard and a dresser. I ended up going out buying a new dresser and bedroom furniture. We had to get a hotel and stay in there for five nights. The whole thing was a nightmare. I’ve got a claim on my desk but I’m not going to file it because it’s not worth the ache. The claim through the company was only going to pay $90 out of the $800 that the bed cost. I’m telling everybody not to use American Van Lines and I wouldn’t use them ever again.

My realtor recommended American Van Lines and a gentleman came and gave me an estimate. This move was back in February but it was after they left that I started going through stuff that I became a little unhappy. I had two Queen-sized beds and they reversed the frames. If he would have waited to put it together until I got there, I could have stopped it. But now I've got to get somebody to come in and undo them because they squeak. They also damaged the top of a hutch that I have that is well over six feet high.

My horrible experience started with the company calling me a few days before my scheduled pickup date. The date was changed because there were no drivers available. When the movers arrived one driver complained about how “inexperienced” the other mover was. Interesting the delivery movers made the same comments. To that end there were several items broken or missing. Specifically, lamps, picture frames, glasses covers for large pictures and bed frames were broken. All screws and metal structures from furniture dismantled by the movers were missing. Finally, my coffee table leg was broken when the mover was trying to determine how to dismantle the table. Consumers beware.

With American Van Lines, I would have to pay the extra if I was overweight, but if I was underweight, they would refund the difference. The coordinator was absolutely wonderful and the moving crew was fabulous. They busted their butts, packed everything up really well, and moved everything. They met us up here when they said they were going to and unpacked everything with no problems. American Van Lines made moving across the country painless and effortless.

We moved from several different places across the country and used American Van Lines before. I’ve done this three times. When we moved my wife’s mother from Southern Missouri to North Carolina, their coordinators were very helpful, straightforward and even recommended certain things and saved us money. And the two guys I worked with for the move were outstanding. They bent over backwards and were nice as they could be. We couldn’t have asked for any better guys to load and unload. They’re making money for American Van Lines so they need a raise.

Over a year ago, I shopped at all the different carriers that do house moving in my area. I asked for quotations and got different ones. Then a personable fellow whose name was Allen had a quotation that was below what other people offered. He was from American Van Lines. And since I was dealing with a national carrier, I believed they were all going to be in the same quality of service. I also wanted somebody I could trust and a big name meant something to me.

American Van Lines has been around for years and whenever I travel I see their van going down the road. So when I moved to Arizona, I went on the internet and hired them. They knew what they were talking about. They asked me the right questions and I got the right answers for them. I had an excellent experience with their moving consultant. Also, the moving coordinator lined me up for the days they would be here. They wanted me to count how many boxes I had, what kind of weight they were talking about and how much furniture I had, so they had some idea. Everything worked out well.

American Van Lines did an excellent job and I was a pleased customer. We did a local move to our new home after selling the old one. I love that the moving consultant was friendly, helpful and knowledgeable. Also, the moving coordinator was great, really good about scheduling, and quick to call me back when I needed a question answered. The actual crew who were in our house were nice, very considerate, careful, and they put big, old blankets down to move stuff on. Everything went smooth as requested and as they told me it would be.

I had a very good experience with American Van Lines. My husband and I retired, and we also retired from blizzards so we came to hurricanes. Brian was my coordinator and he was wonderful. He was very patient. I actually talked to him back in March when I first purchased my home in Florida and was still living in Connecticut. He called me promptly and he knew that I wasn't going to be moving for a while because I haven't sold my house yet. But he still called and explained everything.

We had a huge move to be near our friends and family. And because American Van Lines had good reviews, we used them and filled their truck completely. The quote we got was close to what I ended up paying, and they were able to accommodate our time window and it was amazing. They even moved up the day. Also, their moving consultant was great and helpful. Their crew was exceptional, fast and very efficient, and everything arrived in one piece. If we had to pick a company again, we would certainly pick American Van Lines. We were really pleased with them and we would recommend them to friends and family.

I was looking for somebody to help me with furniture and other family heirlooms across the country. I noticed American Van Lines when I did an internet search and I used them because of the service that I got from the person who helped me book my move. Also, I've seen their trucks around over the years. The movers were helpful and cheerful, and they worked hard. They cared about our stuff and they weren't rude when they dropped it off. However, I wasn't happy with the final move. The scheduling seemed fine upfront. And then, at the last minute, they couldn't find somebody to ship my stuff but they finally got a company that was willing to pick up the job and the folks showed up. They did the crating they needed to do and seemed fine the day the things were packed under the truck. But the unloading was less pleasing.

American Van Lines was great. My interactions with the moving coordinator went fast and well, and the moving crew was outstanding and friendly. My American Van Lines experience was pleasant and worry-free. We recommended them to another couple and they were very pleased.

I was moving from Louisiana to Florida and American Van Lines did exceptionally well. I got screwed by using a moving company once before because apparently, you need to have a moving company come out and look at your stuff and give you a quote which I did not do that the first time. It was the same thing with American Van lines. They also don't come out and give a quote but they've given me information. So, I took a chance in everything I read that they said they were going to do and I got confirmation when I spoke to somebody on the phone. They did exactly what they said they were going to do. They don't do all the crappy stuff that the other places do. I was very impressed with the moving crew. They were on time, polite and friendly. Nothing got damaged and everything showed up. It was a great experience and I would use them again.

It was a relocation and we packed the stuff up ourselves then we realized we hated doing it. That was a Friday and American Van Lines did it by Monday. They were really good and we were in a hurry too. The guys who loaded the stuff up were good too. It was a good experience and I'd recommend them.

American Van Lines was referred to me by somebody that I worked with. Her husband is in the real estate industry and I got to use Van Lines for several moves that he recommended as a realtor and used them personally. The second move I did with them, I had to deal with a personal issue. I had to get out of my place fast because of physical abuse and they were on top of it immediately. They were sympathetic to what I was going through.

American Van Lines gave me the best price after I’ve eliminated a bunch of stuff that includes the look of the truck, timing and the wanting to go a long distance. The coordinator was great and extremely helpful even after we got here and had some problems. The consultant was very thorough and answered all the questions that we had. He was actually kind of funny and I can still call him if I needed to since I have his name and number on my phone. We moved from a house in Florida to a storage unit here in Macon so it was different since the storage unit had to be filled out. The one guy brought the truck and together with another local guy they hired, they unloaded it. I was there to help a little bit because I brought a trailer up ahead of time and moved my tools.

I moved from Denver to San Antonio and American Van Lines was good, friendly, fair and worked well.

We went from Maryland to Florida nine months ago and everything was good. We asked AVL's moving rep if they were going to bring blankets and stuff like that and they said, "No problem." The crew was very good. It was two guys and they explained the procedure of how the move would work. They also said that it would not be transferred from one truck to another. It would come straight down here but it would stop somewhere in Tampa and they were exactly right. We checked back and forth and they were telling me how they make their trips. It was the same two guys who loaded our things that unloaded it, which was very nice. I would definitely recommend American Van Lines. Everything that they stated was fulfilled and the timing was great. Nothing was lost, ruined, or dented - everything was perfect. I would use them again.

It was the first time I used American Van Lines and it was for a cross-state move. At first, dealing with the coordinator was fine and it was more of the back-end, trying to find where our stuff was and when it was coming in. Some of the people were very nice and helpful. Others didn't return calls and hard to track down. But it's the normal average service.

During my relocation, I had an overall good experience with American Van Lines. I had different moving teams, one for pickup and one for delivery and they were nice. But at the time of delivery, I found some communication gap between me and the providers because they delivered on a weekend. But somehow, somebody contacted me on the phone and it got rectified. There were discrepancies at the time of delivery but everything was fine because they delivered with no items damaged and everything intact. I referred one of my colleagues to American Van Lines.

I've known about American Van Lines my whole life. The interactions with their moving coordinator went well. I've moved 20 times already and this time, in Georgia, the moving and packing crew was the best crew I ever had in my life. While in the California end, they were very good as well. My experience with American Van Lines was outstanding overall.

I retired and I was relocating out of state with my daughter. I was looking for a moving company through Google, read the reviews and went with American Van Lines. I've spoken to their coordinators and they were good. They gave me all the information and what to expect. The delivery guys were pleasant, very informative and very professional. They explained to me what they were doing and how the stuff would be stored into the unit. They came in, packed and moved things in a timely manner. They kept me abreast of all the details and when it got delayed, they called me and let me know that it was going to be delayed and explained to me why. Overall, everything was great.

I looked online for the highest rated moving company and American Van Lines was on the site that I found. Their coordinator was very good and the packers were wonderful too. However, we're told that it would take a short number of days to get our things to our destination but they came early in the given window. They got there a day before closing but we had found out that might happen, so we were prepared. We had asked the people whose home we were buying, through the Realtor, if we could get it early and we were able to get in the house early. And that was the only issue we had. The movers were really sweet and amazing fellows. And all in all, it was a good experience. Nothing was broken and missing. So, they did a fine job.

We relocated and we had three moving coordinators from American Van Lines. The two have been very on top of things and we’re still using one coordinator who is energetic and nice for our upcoming move. The crew was also great. We’ve been in touch with American Van Lines in the past and our expectations have been met each and every time.

We were relocating for family and American Van Lines walked me through everything. The crew was accommodating and personable. The driver and the lead person did a tremendous job. We had one issue 'cause we were moving a piano which was a little different and they helped us with that. And although we didn't utilize the services that they offered, they helped us with the services that we got. But there were three little things that we didn't notice were missing until we needed them. We felt they were on the truck but for some reason, we didn't get them. I made a phone call about that and I was told that somebody would contact me but I never heard another word from anybody. I just dropped the issue because the items were insignificant and not worth the effort. Other than that, they were efficient and on time.

The moving coordinator from American Van Lines was very good. We're downsizing and the crew was great. They did everything we asked and there were no damages on any of our furniture. It was a good experience and I was very happy. I'd use American Van Lines again.

American Van Lines is great. Their rep around town is really good. I had them about a year ago in November when I left from an apartment to own a house. They’re tremendous. The guys were very fragile doing my furniture, wrapping it. They were very calm and collective while they're moving everything. Khadija, the moving coordinator, was amazing. She'd tell me, "They're coming now. They're leaving now. They're doing this, they're doing that." She would call me during the day and say how they're doing. They were so polite and so on time. Nothing was as that good ever in my whole life. It's on point with everything. American Van Lines have been tremendous and very caring like they're moving their own furniture. I can't ask for better and I recommend them.

I sold my house and I was relocating. I went on the internet and got prices from three different places, but I used American Van Lines. Everything worked out well, and our experience was very positive and professional.

We have a lot of stuff in storage and the job relocation isn't quite complete yet, so we're still in limbo with the job. It's a very complicated move because American Van Lines is going to move us yet again soon. Being able to put things in storage was wonderful. American Van Lines' people did a great job and were very helpful and professional. I appreciated their help a lot. I was very pleased with everything about the whole process. The movers were very polite and seemed like they were very well-trained. If I have to move again, I would probably go back to them.

I used American Van Lines for retirement about six months ago. I did an internet search for moving van companies and I found them. The coordinator was pretty thorough and the crew was great. The driver was really professional - he told me everything that he was doing, what his crew was going to be doing and asked me if I needed anything special. They were all very good. I would definitely recommend the moving company to other people. If I needed to, I would use them again as well.

I was in North Carolina and I had to move to Massachusetts. I was just starting to do my research when I picked up something in the mail about American Van Lines. So, I put them in the list of people I should look into. The guy who organized the move all together was great and nice. He took care of everything. However, there was one little disconnect that happened. I had to move my stuff from my house, which I sold and I had to close on, into storage and I didn't know how long it's going to be in there. I had the same guy who coordinated all of this and then moved it out of storage up to Massachusetts. Some of the directions that were originally given were not passed on to the next group because when my things arrived up here, the bed was put on a lot of things.

I got American Van Lines when I had to move two miles because I sold my house. The process was done over the phone and the coordinator did a great job. It took about six hours to get the truck loaded and unloaded and there was great teamwork with the crew who helped me during the move. American Van Lines is expensive but I’d recommend them to a friend.

American Van Line's coordinator was very helpful. She was friendly and seemed to be pretty upbeat about the crew that was coming out to help with me. What I paid have been a little bit less than what she quoted me and that was nice. The movers were also very professional. They had a lead guy and he seemed to be on top of the other ones. They were all nice and asked questions, "Should we do this? Should we not do that?" When we got to our new house, he made sure that everybody paid attention to where we wanted things to go. It was an overall a good experience and I've recommended them to a few of our friends.

I bought a new house on the opposite side of town and had an excellent moving experience with American Van Lines. I liked the things that the moving consultant offered. He asked me about the rules, charges in the house and how much he had to pack. He was very courteous, too. The three young men who came to help me move were as nice as they could be and they treated me with great respect. I was very pleased.

American Van Lines gave me a good estimate over the phone that was very accurate. They were also able to work within my schedule because I was moving out of a condo that had restrictions. I already moved out my personal belongings and so the movers went in the condo with the supervision of my dad and helped pack up everything and move it without even me being there.

We were moving back to Philadelphia since selling our home in Florida. Most of our stuff was sold but we brought some personal stuff back and a lot of my own paintings, which they packed for me. The American Van Lines coordinator was very honest because when they picked up our stuff, they gave me credit since it didn’t weigh enough and I would have never known they over quoted it. The people who came were very nice and delivered when they can. They were also there the whole process. The crew delivered it very quickly and everything arrived in good condition. We had a great experience with American Van Lines.

Everybody from American Van Lines had the information I needed, and the people who assisted me were sensitive and thorough. Everything went smooth and easy. And if I had to make changes, they accommodated them. I needed a smaller truck to load it into a bigger truck because of where I lived, and where I was moving. The crew was on time, polite, and professional. Everything was good. And if I’d have to move again, I’ll call them.

I moved from Connecticut to Florida and used American Van Lines. I found them when I went online for movers. I also got several prices from different movers and American Van Lines was the most affordable and I was very impressed with them. They sent me emails, what to do, who to contact when moving and they called me a lot to keep me up to date. They stayed on top of everything. The movers were also terrific. They also contacted me and they knew exactly what they were doing. One of the guys who was logging in the boxes, we were both guessing how many boxes and he was really close. I was very impressed with them as well.

I built a house so I contacted American Van Lines for our move five months ago. We went with them because we were quoted $700 for one night with one truck but I ended with $1,210. The coordinator was good however, the process wasn't explained in the beginning. They knew exactly since I gave them the exact amount of furniture and rooms over the phone. The delivery team dropped some furniture pieces and broke a leg of one of my real expensive ones. I was also not acquainted with the different rates of insurance and they explained that they’re not going to pay very much on it. I'm in the process of turning it back to. Another thing, with one truckload, it shouldn't take them long given there were three guys. I wouldn't use American Van Lines again and we're not pleased with what happened with the quote. Their quote could have been a little bit closer to target.

I did a move and it went fine with their moving consultant I dealt with. Also, everything worked out well with the crew during the move. They were very professional and I’m happy with my experience.

My husband and I were moving from Buffalo, New York to Knoxville, Tennessee. Both of us are starting with our PhD programs. The quote we got from AVL was accurate and the actual payment came under the quote which was nice. However, towards the end when we actually had to move, it was a little confusing. There were some fluctuations in the dates and there were changes with the people who were handling our account various times.

Everything about the move went smoothly on with me and my daughter’s end. I took care of all the telephone work, payments and related things with American Van Lines. They did everything that they were supposed to do and I was happy with the move.

My oldest daughter had two twins out in Dallas, Texas and she called me and asked me to go there to be with them. I had no reason to stay in North Carolina so I packed up and left. I saw American Van Lines' commercial on TV and I wrote it down so that whenever I moved, I would give them a call. I met their young rep once when he came out and he talked to me. He did a great job and my stuff was done perfectly. There were hitches but that could not be avoided.

I had a work-related move from Durham, North Carolina to San Jose, California last November. American Van Lines had very good reviews so I used them. We had a moving coordinator who came to our house, looked up all the stuff, and then gave a quote. Then our coordinator saw me dispose of some of our items, so he adjusted our quote.

We moved from a house to an apartment in the next town, and we had a positive experience with American Van Lines. There seemed to be a lot of confusion between the salesperson and the moving coordinator in terms of the details of the move and the dates. It wasn't the end of the world but it wasn't crisp and clean either. The moving coordinator was very knowledgeable and hands-on, and the crew was on top of their stuff. It was a complicated move. And we went to three different places, so considering all things, it went pretty well. It was a good move.

American Van Lines is one company that could ship from Florida to Washington. I shipped some stuff to my son last year. The person who assisted me with the move answered every question and got everything lined up. He kept me informed of what was going on so it was easy. Even the drivers contacted me and told me where and when they were. They had a different local truck that went all the way across without any issues. I was surprised that everything went so smooth and made it to Washington within the time frame that they told me it would. American Van Lines was one of the better experiences I've had dealing with companies that do online and over the phone and never really meet.

I was moving from home to an apartment in the same city and my mother told me about American Van Lines. The coordinator was good, while the movers came on time. The movers and the coordinator were wonderful and professional. Everything went smoothly and it was done in a timely manner. Plus, nothing was broken. American Van Lines did exceptionally well. I will use them again and tell people about them.

I compared a lot of different reviews and American Van Lines was on the top. The estimate they gave me was very good and they were able to find what I requested. They were professional, friendly and polite. They were a little early and I had a very good experience with them.

I liked that American Van Lines is also headquartered in Florida where we are from. The price was very competitive and they were good about getting back to us. Other companies got back too late and one had a better price but were not as together. The intake person I spoke to was very thorough and we're back and forth a lot of times before we finally decided on our final deal. The lady who was assigned to our transaction made sure that it went well. The driver was awesome and professional. He got a crew from Sacramento who met him at the house and got everything disabled, packed and loaded into the van on a Sunday. They got everything well done on Monday. We had a plan to meet in Tennessee about a week later and we ended on a Friday. He was right on time.