American Van Lines Reviews

We were very happy with the service and quality of our move. The front office was very helpful and responsive, and the movers went above and beyond to ensure all was done to our satisfaction. We would highly recommend American Van Lines to others.

Your estimate was well below everyone else I spoke with. Your packers/driver were kind courteous and handled my things with care. I would highly recommend your service to any and everyone. Thank you for making a terribly stressful move a truly remarkable experience.

The moving coordinator from American Van Lines was very good, knowledgeable, polite and cordial. We moved across town from the west coast to the east coast to be on the beach, and there was one mover who was part of the group who did the least amount of work. He had a bit of an attitude but I spoke to the leader and he spoke to him, so they were very good for the most part. Unfortunately, about eight pieces of my furniture were damaged so I’m putting in a claim and I’m going to have to go through the claim process and deal with that. Overall I would use them again and I would recommend family members to use them. From the initial consultation to providing the boxes, they were very professional.

Great company, showed up on time, assessed what was going and got it done in less time than was estimated saving me money. I was alone so the unload was a bit overwhelming with stuff coming in so fast trying to direct traffic and unload wardrobe boxes but they even helped with that. Very satisfied with the whole operation from initial call and quote until completion and follow-up. Highly recommend these guys. Thanks.

My experience with American Van Lines couldn't have been better! From the scheduler to the manager to the movers, themselves, everyone was superb! They were not only efficient and effective, but friendly and helpful, as well... I thank you all for making my move as easy as possible!

This has been resolved. I received a check for $375 dollars and mailed the form that I needed to sign. The Customer Service Manager told me that I should be receiving a $50 dollar credit to the card that was used for my move. Thank you, American Van Lines.

The company was on time and efficient with the move. The employees were courteous and respectful of the premises and contents. They were very careful with packing and moving the items and offered reasonable, competitive rates. I highly recommend them to anyone looking for a local move.

AVL's moving coordinator was very nice. My husband was there for the move itself and I wasn't, but their people told me they were gonna notify me before the move and they did. They also told me they were gonna call me half an hour before they go there which they did as well. The people of American Van Lines were very professional from the beginning to the end. Everything was perfect, and nothing was damaged or broken too. I'd definitely recommend the company.

I had a very nice experience with American Van Lines. The moving coordinator gave me information that helped me decide to go with them. He was very helpful. The moving crew was very thorough, too. There were some things I didn't have in a box and they helped me put these into the box. The AVL people were very professional and came within the timeframe given. The only issue was that a bookshelf got broken, as well as my shampooer. But, other than that, everything was nice. I also recommended AVL to my daughter who's gonna move to Arizona.

I was aware of American Van Lines because I was in the military. However, I googled them when I was in Phila and did some price quotes with some other van lines, but eventually decided to go with American. The coordinator was really nice and he kept me abreast on everything. He sent me documents and we had to sign them online, and they had all this neat and progressive software which made it very convenient for me. We stayed in touch throughout the whole process. Even when the packers or the movers were there, I had to call him to ask a few questions and he was always very responsive. Plus the movers were very efficient, friendly, courteous and they moved fast. It was a great experience and I would certainly recommend them to friends.

I had a 100 mile move and I used American Van Lines. I was gonna go with Two Men And A Truck and American Van Lines gave me their initial price which was a little bit higher. But then, American Van Lines agreed to match Two Men And A Truck so I went with American Van Lines. They were able to help me understand that if it's an interstate move, there's a certain amount of money that's gonna be added to it 'cause it's not a local move. They were upfront about everything with their cost. I feel there's an even lower price but I understand there are also regulations against that.

The best moving experience ever!! Eddie, Anthony and Chris wrapped everything, took their time to make sure nothing broke and everything. Placed everything where I wanted it. Brian and Barbara called and checked in twice. It couldn't have been more perfect!!!

With American Van Lines's availability and pricing, I had them move my furniture. The rate they gave was fine. The moving coordinator was very efficient and the movers were very friendly and productive. They got everything done. They're very professional.

Very professional, accommodating, kind, great service all around. They did an excellent job!!! I will definitely use them again. From the sales person to the coordinator and movers, they were all on the same page. I unfortunately had to change my moving date three times and they had no problem at all!

I had a great experience with the movers - they were all friendly and helpful! I had no issue with the move. I will be recommending to family and friends. I moved from Palm Beach Gardens, Florida to Narragansett, Rhode Island and the moving truck came in a timely manner.

My financial adviser gave me American Van Lines' number, and the rep I spoke with was lovely and very informative. She helped me as we kept in contact through different things. The movers were great and efficient. Everything was perfect, and the things I've unpacked so far are all intact. I highly recommend them.

During our move to another state, the American Van Lines moving coordinators were knowledgeable and helpful. The moving crew were fine and they were very hardworking. And although we weren't real happy with the condition of some of the containers that we've had and with some of the furniture that got scratched or broken, we were happy with the overall move.

Thank you American Van Lines. Our move from Florida to Illinois went very smoothly and was completed as promised. The workers that picked up the furniture in Florida and the workers that delivered in Illinois were very friendly and courteous. Our moving coordinator Benjamin kept us informed throughout the process of moving. We appreciated that. We definitely will recommend American Van Lines. P.S. After everything was unwrapped and put in place, the delivery driver and I checked all the furniture and unfortunately we discovered two items were slightly damaged, he took pictures of the damage, I notified Benjamin and in a few minutes later I received a claims form.

The movers were terrific but I have to say if Jen didn't handle this I probably would have been delayed a week which was crucial since it was costing me $300 a day for storage. Jen you're a gem. Thanks a lot. The moving team got a lot of compliments from our residents and our staff being neat and prompt. No trash in the elevators or the walkways. Good job! I have been a customer for awhile, but the scheduling needs to be improved and yes I will continue to use American for my future moves.

Had a very positive experience with American Van Lines. Right from pickup to delivery, they handled the whole move very professionally. Appropriate packing and numbering was done and was delivered in 14 days (from CA to NC) with no damage to the furniture. Pricing was very reasonable too. Have already recommended them to a couple of my friends with impending move.

I found American Van Lines online. The reps I worked with were all excellent and seemed to know what they were doing. Everything went very smoothly. This is what we should expect from everybody these days and we don't seldom get it.

For the most part, our moving coordinator from American Van Lines was pretty good. Then he got moved to another position and things were a little bit dicey, but we were able to get through and communicate. Overall, it went smoothly. It's just that some people change positions in the company and they had to shuffle us around. Also, the crew was great. However, we had a couple of items that were damaged and we never heard anything back from them about that. We sent pictures of the items that were damaged. One of the items was inconsequential and the other one we're still able to use but it got torn and dirty and doesn't look as good as it used to.

The guys that handled our move were very courteous and professional. The entire process was seamless and stress-free. The estimate was accurate and the service was excellent. I would definitely consider using American Van Lines again in the future.

I have worked with MBM for a number of years. The last two projects had unique conditions to implement them. The crews were very professional and polite. The end-users were very complementary of the workers and the success of the work. I am very appreciative of the service received. Keep up the good work!!!

I was moving locally and American Van Lines was referred to me by a friend of the family who’s in the moving business. The moving coordinator who assisted with the purchase of the moving was Peter and he was terrific. He came out, gave an estimate, and looked at everything personally. He was very knowledgeable and fair. Someone else helped plan the details of the move and the experience was great.

I went with American Van Lines because my daughter had a bad experience with one of the other companies. The coordinator was very congenial and helpful. I was a little overcharged for the amount of stuff I had moved, but I know they have a standard price. It was an easygoing, trouble-free experience and I was very satisfied with them.

Good experience with every aspect. Movers were professional and quick. They helped with any issues that I had and made sure that all items were accounted for. Representatives were prompt with any questions and made sure to keep me up to date with the status of the move.

I was searching for a moving company online and American Van Lines seemed to be the most convenient for my purposes. The moving coordinator was very good and clear as to the procedure and services to be provided. He quoted me a price which was a little high but after actual weighing, it was reduced significantly so I was very pleased. Due to traffic, the crew came around 3 o'clock in the afternoon and because the elevators in our condominium do not allow move outs after 5 P.M., they were only allowed to pack until very late at night. They came back the next morning and so a one-day move turned to be a two-day move. But it was out of their control to reach here on time and we communicated about the situation. And their crew was also very polite, cautious and expedient. So in general, I'm satisfied with how everything turned out. They provided professional service as expected.

The two men who handled my move were courteous and efficient. It was raining on move in day and they put blankets all over my carpet and even put wrap around blankets on the corners of the walls. I was very please with the overall service of the movers and with the office staff. Thank you to all for a pleasant moving experience.

From booking to completion of my move I have found American Van Lines to be very professional. They called and reviewed my items before the move. My household items were delivered in the time frame they outlined with no damage. I would be happy to recommend them to a family member or friend.

The complete process was great - from the start to finish and all involved. Beginning with Patrick, Marcus and his follow ups and Dennis and his truck crew; all were great!! What a driver Dennis, how he maneuvers that huge truck is amazing.

The staff at American Van Lines has been nothing short of incredible. Between the original assessment, the follow-up calls, and the final move were all beyond my expectations. I always dread moving, but this really put my mind at ease and made the day in question a breeze.

We used American Van Lines for a long distance move. The lady who took our order was nice and professional and the guys who came out the day of the move were exceptionally good. The crew didn't ding any walls in the old and new place or bang up our furniture. They also gave us a timeline and worked within it. We liked them.

I was very satisfied with the professionalism your driver and his crew displayed. When my belongings arrived I was surprised to find only one small dent in a file cabinet out of my entire shipment. I would consider that a great accomplishment. This crew was terrific.

I recently enlisted the services of American Van Lines through a strong recommendation from my real estate agent with regards to a property in DelRay Beach, FLA. My introduction was through an excellent communicator named Brian ** who detailed all that would be happening from start to finish and he guided me along the way with the progress of the packing and shipping. In addition Barbara ** provided excellent status updates as the furniture and contents were moved. I was amazed that while given a 2 week window for delivery which was fine it ended up coming a week earlier. Who could beat that? When the driver and movers came they were very professional and personable. Despite being late due to being stuck in insane NYC traffic during holiday time they were in good spirits. We fully understood the reason for lateness which was not all that bad when all was said and done.

I knew American Van Lines, so I used them. I liked everybody that I worked with. Every person that I dealt with was very professional. The delivery people were fine. There was no slacking off. They did it as quickly as they could and as professionally as they could. I just have one concern though. When the guys showed up with the truck, they had some things they had to unload to get to our furniture, which was fine. I did not know that those were used mattresses. They were all in plastic but some of the plastics were torn and it concerned me. I didn't know where the used mattresses came from and it could be that it didn't come from this area. After that, I saw on television where this company goes around and gets mattresses. Some of them came from really bad places and they refurbished them. There were a few stains on some of those mattresses. They were used and they shouldn't have put them in with the furniture.

From the start of the inventory, loading and unloading we give AVL a rate of 5 star. The movers were polite and respectful. Barbara kept me informed every week until final delivery. My goods came in perfect condition. Thanks a mil!

I was moving a huge glass and very heavy dining room buffet from California to Washington. So, I started searching on the internet and different moving companies were responding. I appreciated that American Van Lines responded to my request very quickly and that they were able to answer all my questions. They were just really easy to work with. They gave me a good rate and I compared it to other companies and to the cost if I did it by myself. It was refreshing that they all spoke English and they were extremely cordial and respectful. They were very careful with the things that they moved. They had promised it on a certain date and it came a few days before that.

I wanted an easy move without a lot of problems which was why I went online and saw that American Van Lines was well-reviewed. The people who do the heavy lifting are at the core of the movers because they're the people that we spent hours with. It's good to have a good coordinator but the actual movers were underappreciated. How careful or reckless they are, how polite or not polite is a huge thing. They should be respected and paid well. They were definitely on the job, no nonsense and were conscientious. They kept unloading the truck and taking things wherever we said to take them.

My mom is 88, my dad had passed away, and she's always talking about her friends, our old neighbors, who lived down in the Carolinas. Then I found a really nice house there which we bought. Hence, we decided to move there and I looked for movers. Somebody suggested to check out American Van Lines so I googled them, spoke to the guy, and they took care of me right away. Anything that I needed answered, they answered. There were also no hidden things, they told me everything. I wish I would've called them sooner and had them do the complete move. I made the trip with three trucks myself when I could've had them do it for what it cost me.

Company was very responsive and flexible as my move date changed twice, then was able to accommodate a change on the day of my move. The movers were careful and did not damage a single piece of furniture. They asked where I wanted furniture placed in the new house and reassembled all items.

The driver and his team were efficient and courteous and were on time with the delivery of our furniture on a cross country move. The process of packing and moving is very stressful so it's important for all team members to be as proactive as they can be.

I was very satisfied. Great crew. No damages. What more do you want me to say? Courteous. Helpful. Patient. Enough already. If I had a problem I would have told you. Done Done Done. Moved. Moved. Moved. I'm here in my new home still unpacking. Only complaint. Very expensive.

The company worked to resolve our issue, thus we are are retracting our negative review.

I've known about American Van Lines for many years, so when I decided to make my move across several states, I thought of them. I also sought out Mayflower and other companies but American Van Lines had the better rate. My moving coordinator stayed in touch all the way, and anytime I had any questions, I was able to call her.

This is the best experience with a moving people that I have ever had. They were prompt, courteous and polite, fun and very helpful in loading my household into the truck in Texas. The delivery went just as well. They let me know when they would arrive and again they were prompt, fun, and fast and thorough in unloading the truck. Victoria was my main contact in the office and she also was wonderful in keeping me informed and helping me understand the process. I loved all the people that helped me with my move and I hope I have the opportunity to meet them again.

We wanted to get out of the Chicago winters and we had a seamless experience moving long distance with American Van Lines. The moving coordinator was really good, very upfront, and honest. She always got back to us with any questions that we had, knew what she was talking about, and wasn’t telling us one thing and then we turned around and found out something else later. We didn’t have anybody come over and walk through the house because she did it all for us. The crew worked harder than I would ever expect anybody to work. They did a phenomenal job for having just two people to do the job. Everything went great and we had the same movers move us once we got to the location. They moved the furniture back in, set things up, and were just as pleasant as could be. We didn’t have any issues with American Van Lines and they were great.

Great guys moving, and taking good care of all of my belongings. Very happy with my team. They were efficient and furniture came sooner than expected. They worked hard and did everything I asked. I would highly recommend American Van Lines. Exceeded my expectations.

My move was so smooth and easy. All employees were great to deal with - very thorough and professional. I moved from FL to MN and once I had my move in date my furniture arrived the day after I took possession of my new home. American's prices was very reasonable much lower than other companies. I would never move with anyone else.

I was watching Undercover Boss and it was an American Van Lines episode. I happened to be moving a month later so I figured why not give them a call. My moving coordinator was very thorough, asked me a lot of specific questions regarding my moving needs and the items, the rooms and the size of things just to get the best quote available. I would call and their reps would call me back promptly if they weren't able to answer. The moving crew packed most of my large items up and I had some boxes already ready to go for them. They were on time, moved fast, made sure everything was securely and properly packaged and they took their time to load things. They weren't rushing so they weren't mishandling anything. In fact, they did a great job handling all my items. American Van Lines was very professional and efficient. It was an overall pleasant experience.

American Van Lines kept me well informed throughout the move process. The move was well planned, and the movers were very professional. In short, everything went exactly as it was supposed to, and it happened right on the schedule that was discussed. Thanks American for a great moving experience!

Everyone that has helped to process this move has been great in accommodating me to make sure it went smoothly. Thanks a lot for everything. I will most definitely recommend this company to any and everyone. The customer service is great and the communication from them was priceless.

Very professional company. I have used this company multiple times because of their accurate and prompt service. The movers were very courteous, respectful and a very dedicated team. I will use this company for any further moving needs, and also would recommend to my friends and family.

I was a repeat customer of American Van Lines. I had requested for a quote online and I received a call. I gave them the list of items that I have and they provided me two quotes, one was the binding, the other one was by weight which is non-binding. With my last move, I had used the binding weight and I was satisfied with the experience I had. Even though it was $100 more than the non-binding weight but they did not change the rate and there were no hiccups at the time of delivery.

My wife and I got new jobs, needed to move from Texas to Wisconsin and American Van Lines had the highest rating. My moving coordinator was very good and helped me in certain things that I needed done. She also let me know what needed to be done so the move could be quicker. However, when we were scheduled to have a delivery, we told them on a certain day and they tried to advance it a week when we weren't even close to the house that we were moving into. So we had to reschedule everything then they gave us a rate and they overcharged us because they scheduled it way in advance.

My wife wasn’t real happy with one of the delivery crew because she said he seemed to be throwing things around. We had more fragile stuff and he was treating it just like they were any other boxes. She claims and said that she's seen a few things broken, but we haven’t built our house yet, so there’s no way we actually know for sure if anything’s broken. But other than that, the other three people were fine. They were real helpful. American Van Lines did everything they needed to do and they were pretty quick. But sometimes I thought they were rushing things.

Overall, the experience was good. I was impressed with the level of professionalism and how fast the crew packed and unpacked our stuff. The only thing is that it took a little longer than expected to get my stuff. I would definitely use this company again.

The gentleman who set up the move was courteous and the moving crew was also very nice. I have no complaints about them but I've used different moving companies and American Van Lines seemed a little pricey.

When I was getting ready to move, I did some research online and American Van Lines had the best reviews. Everyone from American Van Lines was pleasant and helpful. It was all very professional and everything that they said was going to happen, happened when it was supposed to. The two guys who helped me with my move were subcontracted but everything went as smoothly as I could have predicted that it would.

On time, professional and efficient. Did a great job on the move and were easy to work with. Did exactly what was in contract and went over and above in other areas. I'd recommend to anyone that is moving. Brian who quoted my price and the actual movers were great!

We were online looking up different movers that were going to go state-to-state. We had done a group of estimates and American Van Lines was in the ballpark. The people at American Van Lines we spoke with were wonderful. They kept in touch and they were timely. It worked out really well. I couldn't have been happier. I've had other movers when I had to move state-to-state but the guys that showed up were wonderful. They came in and got stuff done. They were on time, careful, and didn't make a mess anywhere. I had no mud or leaves. They were great. I couldn't believe how quickly they were in and out.

My early concerns with American Van Lines was a communication problem. I have since have resolved this issue fully, and happy the company made the effort to explain what happened. I will do a better job of listening next time.

The group of gentlemen that you sent to pack up and move me were EXCELLENT! They took their time in making sure that everything was properly packed, loaded and unloaded the next day. Even though I moved to a 3rd floor apartment, they were amazing and very diligent to make sure that all was delivered and unharmed. They were very pleasant and professional and I definitely would use them again.

Roaming who was the driver and loaded the boxes was extremely polite and efficient when he loaded our stuff. At destination, he was patient when the recipient went back to bed before driver could get papers signed. Also, Benjamin in customer service was also efficient and helpful.

It's all resolved to a satisfactory level.

I had a double move. I sold my house and moved everything in storage until I found a rental property. Then I moved from my rental property to my apartment. Everything was coordinated well by American Van Lines and they kept me informed. The crew was so good on the first move that I requested the same crew for the second move. They were also efficient and nothing was broken. I would use them again and give them the highest recommendation.

I've traveled with the military so I knew about American Van Lines. In essence, their customer service was really good although we had a bumpy start. But that was more 'cause I was very meticulous about my things. The guys were very professional. I had a bunch of bulky items and fragile ones, and the only thing that was broken was a cheap vase. But it was one that I had thrown in with some other stuff during my that last minute packing. The guy in charge of the move was really good. I moved from El Paso to Dallas-Fort Worth and he kept my stuff in the storage for a little while until I got into the home. American Van Lines did several great things for me.

My movers were very nice and helpful, definitely made the moving process earlier. Only things that bothered me was final price ended up being a few hundred over the estimate and later on, I found a lot of scuffs on the walls after they left (and this is a brand new luxury apartment so I'll end up paying for that when we move out). All in all, loved working with Toni to get it setup and my 2 movers were good guys. After seeing reviews of other movers in the area my 2 issues are really nothing compared to what other people have had so I'm happy.

American Van Lines was referred to me by a friend. The move was excellent. The driver and his workers were excellent. He wrapped my things. Though one of my shoe racks went missing, but it wasn't a big deal. Everything was good except for the coordinator. I spoke with one coordinator and then there was another later on. Originally, I got a quote which was fine and I agreed to it. And later on, we fixed the dates when they told me they couldn’t pick up on a Saturday. They also told me they'd deliver it within a window. Everything that was agreed upon looked good. I had made notes on plans.

I am very happy with American Van Lines and the way they came to my aid in settling the claim. Yesenia answered all my questions and was so kind and patient with me and all my questions. Being 75 sometimes I need things explained a couple of times.

Everybody at American Van Lines was very pleasant and professional. The moving consultant was very knowledgeable, straightforward and very helpful when things came up concerning scheduling and how to arrange payments upon delivery and all kinds of fees. I would recommend them.

Courteous staff. Responsive and hardworking. They arrived on time and finished the job with no problems. Peter ** was patient and took the time to review my estimate and offered a fair price. I would definitely use American Van Lines for my next move.

These guys worked hard and did not waste any time. They were professional and beat the estimated time. Would hire them again especially if they sent the same people. I hope they are well compensated for what they do. It was worth it to not have to do myself.

On time arrival, completed job on time and no damages. Everyone I was in contact with was very professional and completely thorough. I would recommend them with no hesitation. I feel I was very fortunate to find them and be able to trust them with my household goods.

I used American Van Lines for when I was moving close to my family. I texted and emailed with the moving coordinator during the purchasing process. This was my first time ever to hire a moving company and I'm very satisfied. They're very helpful. Everyone was very social and it was very effective. It was just wonderful. I'd definitely recommend this company.

I read American Van Lines website and saw that they had done some moves for some businesses in the community that I know of. I used to work in Florida and I know there's a lot of fraud there. So I was a little skeptical when I got them in Florida. I called the location to make sure they're a legitimate company and they were. My moving coordinator was great, was on top of things and always called me back. The moving crew was way on time and I didn't expect them to get there as early as they did. I figured I'd be sitting there until the end of the time window that they gave me but I wasn't. So I was able to get moved and get other stuff done that I needed to get done during the day. They also had to spend 15 minutes extra trying to fit my desk into my office.

The coordinator was very helpful and the moving consultant was knowledgeable, pleasant and courteous. Plus, the moving crew was efficient and quick. They were on time, and did what we asked for a fair price. I recommend American Van Lines.

The guys were right on time and super nice and polite. They answer all my questions and moved every in less than 4 hrs. and they were so efficient and careful with all of my possession. They made the move very easy.

The initial contact with Brian and the subsequent follow-ups by him and Barbara were courteous and professional. However, I don't have words to describe how truly great the team of movers were! They packed everything well (even my glass curio cabinet) and none of my items were broken. They too were courteous and professional and they worked very hard to ensure the packing, loading, and delivery went well. You must all be very proud to work with such an excellent team.

My move involved many stages. The first one was packing and loading the van which was done perfectly and then having to store all contents at their storage facility for three months. American Van Lines was very accommodating in setting up the delivery of my contents exactly when I requested and the workers delivered everything and helped to place items in the correct location and absolutely nothing was broken. I did require some touch up of furniture and this was done very quickly and professionally. I am a completely satisfied customer and would use this company again and would highly recommend it to others.

This move was by far the best move I have ever experienced. The movers were superior to other movers I have used. They were very professional and I got a refund on my move instead of them asking for more money. Everything went exactly as promised! American Van Lines definitely has my recommendation to any one moving. Thank you for such a awesome move!!!

This was a horrible experience for my family. We had Gloria give us a virtual binding rate of all of the items in my house. This was a flat rate based on the items list attached/Virtual onsite done to confirm accuracy. I will say that Gloria was very friendly and helpful during her estimate. We went through every room in the house. A week before our move American Van Lines called to tell us that they would not have a truck for our move. They put us in a terrible position. We had reserved the truck way in advance so we were shocked to find out a week before that they didn't have a truck. They reassured us that they would contract us out with a company and they would follow American Van Lines guidelines. We were told that we will have an 18 wheeler arrive on moving day and that there would be plenty of room for our furniture.

The moving consultant from American Van Lines was great. It was a small shipment for my son cross country and he was able to find a partial load so that the price would be lower. He called to give me updates and if I needed to know something, I called them and he got to me quickly. I was very pleased. The crew showed up on time. But when I went into the storage locker where they put the stuff, they threw everything in there a bit haphazard. Some of the stuff got a little scratched up and one of the chairs was broken. But it was a cheap old thing so it was no big deal. Nevertheless, I would use American Van Lines again.

My experience with American Van Lines has been good. I told the moving consultant what I wanted and she worked with us. The crew also knew that we were on a time schedule so, they were very efficient, friendly and comical. They didn't mess up our walls so they did a good job. All in all, we were pleased. They're somebody that I would be willing to use again and I would recommend them.

I was looking for vans online and there were several there. I left messages to be contacted and American Van Lines contacted me first. Marcus was the moving coordinator who assisted me with the purchase and he was very good. There were several people who contacted me to make sure that we got things correctly. They were all very good and helpful. The moving coordinator was excellent too. All of the planning and consulting side of things went extremely well, plus the move itself went well. The movers themselves were really fast, friendly, helpful, and terrific.

The moving coordinator from American Van Lines was friendly and pleasant. I was provided with a good rate, but the initial estimate that we were given was a lot less than what we ended up paying. It's something that they might want to improve on. Nevertheless, the person that planned the details of my move was nice and the moving crew was friendly and professional. It's a great and painless experience, the opposite of all the nightmare stories I've heard about moving companies.

What can I say? The guys were amazing--Jay & and his other two workers. They were awesome. I have never seen anyone work going up and down the stairs without touching the walls or the new stair rails that were recently put in. I definitely would recommend them over and over again. Amen.

Movers were excellent, very hard working people and did an excellent job protecting my furniture. Customer service was great too by following up with me consistently during process. Price was ok but can't complain because everything was well taken care of. Excellent job overall.

Your movers were fabulous. We had a lot of furniture to be moved here and there. They were both kind, considerate, and very flexible. They were also careful and professional in planning how to accomplish each piece of the move. They worked hard with a great attitude. We will never use any other moving company. You're the best!

American Van Lines was great! I was moving from Virginia to Ohio for a new job and their coordinator explained what they were going to do and what was expected of me. They let me know when the mover was coming and if I'm comfortable with what was going on. Their consultant kept me informed when the mover is coming for the pickup. The mover was right on time and the crew was very friendly and helpful. They kept me updated for every step and even helped me put some of the furniture back together. They were done with everything in one hour. The only thing that was a bit off is I had to do one payment and the other payment and the payment after the delivery but they kept calling me to do the final payment when my stuff weren't delivered yet. I didn't feel comfortable making the final payment until my stuff were already in my house. Other than that, I didn't have any big issue with them.

The delivery was made and my furniture was well taken care of. The men were polite and efficient. Appreciated the job they did. Highly recommend them. They moved my furniture from Dallas to Houston and even though they had mechanical trouble they pushed on and made the delivery. Tony - the lady I made the arrangements with was very professional too.

We hired American Van Lines to pack and move our house from Colorado to Georgia. The movers were very professional. They arrived on time and took care with all our items and asked us if they had any questions. We moved our stuff into storage at my in-laws house and they were accommodating with that as well since we weren't actually there to receive them. Overall it was a great experience! Thanks!!

My job location changed and I found American Van Lines on the internet. I got them for the move and they took care of our things and explained everything well to us. The moving crew was also very pleasant. I would recommend them.

The coordinator and the moving consultant from American Van Lines was very helpful. I didn't know how much space I would need and consultant explained to me whether it was done by weight or square footage on the truck. He gave me a detailed list so I could check off how many items I had which gave me a good idea of the weight. I like that it was the same crew that picked up my stuff and dropped it off and they were good. They were helpful and professional. However, they were not really good at communicating the pickup time. In the beginning, I was told that there would be a three-day window and they would tell me when the first day would be. But on that day, they didn't tell me anything. I was waiting until noon or later. Then I finally called them and they said that they were not gonna be there until the following day which was really inconvenient. But what was more frustrating is that they didn't even let me know.

My movers, Edward and Tyrone, were excellent. They were friendly and efficient and moved so fast!! They were a little late, which gave me more time to get things finished, but they more than made up for it in speed! I asked them to put all my garage boxes in my spare room, which is upstairs and they put all the boxes where I asked them! My last "professional" movers many years ago lost or stole some things of ours, so it was a relief to have a company that I knew from my childhood, Army moves. Thank you!!!

They made the moving process so much easier by providing excellent customer service and hard working movers. I had a million questions and customer service was patient and had great ideas and information throughout. Toni and Victoria and Denzel were especially excellent to work with.

My experience with American Van Lines was terrible. The pick up was fine and I asked that everything to be immediately sent. However I was stonewalled for over a month. Then, I was told on a Friday that my stuff would be here the next day, and then later that day I was told that my stuff still had not left North Carolina. I was left living in California with my kids for well over a month, living and eating on the floor like I had absolutely nothing. Every time I tried to get something done about it, nothing was done. They just kept dragging their feet.

It was a move from one house to another in the same village. They arrived in time. And finished promptly. All was fine except damaged wall in the old house when the headboard slipped to the floor. But not too much. A small scratch. Which we corrected easily.

Absolutely amazing! This company was flawless. One of, if not the most stressful part of moving is making sure you have the right moving company. Would definitely use this company again!!! Fabulous!! My sales person, Brian, was incredible. Brought me boxes and checked in on me several times. Kept in constant communication with me throughout the entire process. The crew were so professional. These guys KNOW what they are doing!

Danny and Leslie were prompt with arranging our move. They were very efficient and professional in the way they handled our business. The crew was efficient and cooperative in how they handled our office equipment and furniture. I would recommend them to others. I do feel that I needed to be on hand to make sure that the crew was careful in handling our office things.

I had a very positive experience with American Van Lines when I had to move for a job relocation. They were very knowledgeable and were willing to help me and answer all the questions I had. However, it was a little frustrating because when my mover came, they said that they probably overestimated the weight of everything so I was probably overpaying a little bit. But the quality of the service that I received evened that out.

The service I received was great. The movers were on time and quick. The prices were a bit high for the little amount that I had to move (the total move took under 90 minutes, but there was a 3 hour minimum). I inquired about this after the fact and received a $50 refund, which I thought was great. Overall, I am very satisfied with the service I received. One thing I do not like is the amount of emails and calls I've received about submitting my feedback. I am kind of only submitting this because I'm hoping it will make them stop.

I was moving across the country and AVL's moving coordinator was not very good with facts and information. He was very nice and factual but was a typical salesman. I felt like nobody was listening to the details when I'd call back and give them details. Nobody was taking the details and following through with them. And in the end, my move cost way more than what I was originally told. I kept going back and saying that I have more than what was originally thought to the person that was coordinating it after the salesman. I was told not to worry about it but I had to.

The coordinator came in and we looked around and she gave me a price. But we were under estimated. She told me that we would need three men and a van. She said, "Well it's a box truck and it holds 9000 pounds and you won't have anywhere near 9000 pounds." And we did because my husband and I had to rent a U-Haul the next day. The moving crew was was three guys and they were wonderful. We moved during a hurricane so it was a hard time to begin with. They wrapped everything. It did not get wet. And they were great, very friendly, moved nice and in a good pace. The guy that did the paperwork was awesome because he covered every day. I would definitely recommend them.

The communication throughout the entire process was great. I always received responses in a timely manner. Not only was the crew on time, but they arrived early. The move went very smooth and the guys were very efficient. I would certainly recommend you and will reach out again should we need any moving assistance in the future.

Outstanding teams both loading and unloading the trucks. All men were thorough, respectful, efficient. Everything was packed with care. The gentlemen were very pleasant to deal with. We would most certainly recommend American Van Lines to anyone looking for a moving company. Thanks for a very good experience.

Crew showed up on time and ready to work. They were polite and courteous throughout the whole process. Everything was packed, loaded, unloaded and set up in under the estimated time needed. Would use this company again and also recommend to anyone needing to move.

My daughter was moving from Wilmington with her premature little baby to our home so I could take care of him. She searched through the internet and found American Van Lines. They were responsive when I called them. The hurricane watch was out during the time before the move, and they kept me informed if it was gonna affect the move. The two guys who moved us were fantastic. My husband on the other end had the same experience. He felt that they were efficient and were so personable yet professional. They listened to us. We had to stay in the apartment up until the very end, and they took last those things that we need while we stay in the apartment. That was really good for, with the baby. Every aspect of the move, from beginning to end, was just awesome. We couldn't have asked for a better experience. I would totally recommend them and would certainly use them again if we had to move.

This was the best move experience besides the moving truck breaking down and putting us behind 3 hours. This was a big inconvenience and caused us to adjust our schedule. It would have been nice for a discount for this but I do understand the nature of the business.

Sales associate was excellent. Very prompt, professional and helpful. Move coordinator/customer service did not send information promised in a timely manner and did not return phone calls or emails prior to the move date. After calling to say they would be there in a half hour, movers arrived over an hour late (citing stopping for gas and getting lost), and had to be continually monitored to keep working (often found them talking in the truck). Did not seem to take much care with items, walls, door frames, etc. Paint chipped, walls, ceilings and door frames scratched.

I sold my house in South Carolina and wanted to move down to Florida. When I was looking to move, I went online, started going down the list poking into stuff for estimates on moving online and American Van Lines and Two Men and a Truck were the only two that responded. AVL's moving coordinators were great. Johnny was really terrific in helping me and making sure everything went well. And then Victoria who took up the chain of events afterward was really good, too. I really liked them both.

Overall my experience with American Van lines was good. At times I had a hard time getting in touch with a coordinator but overall they were receptive to my needs. Only thing that was annoying was the driver's constant reminders of taking care of the balance payment before the driver came in although I told the driver that I will be taking care of it before he came in to deliver. This sounded little unprofessional, but otherwise he was professional and his helper was professional too. I recommend this company to my friends for moving.

My dad had died suddenly, so we were having to clean out his house and he had a bunch of our stuff from our childhood that we didn't want to trash, so we had to find a way to ship it to our respective homes quickly. Pam and I googled, looked on Yelp, and cross checked a lot of different shippers. The original moving coordinator was Angie, she was super helpful, very available, did her best to help me get the best rate, and gave me her personal cellphone number if I had any questions. She made that really super stressful situation much, much easier.

My mom's gotten older so I took her from Georgia to Texas to come live with me. I asked people who they've used when moving and got AVL as a referral from a friend. I got online and made a request for a quote and AVL called me back almost immediately. They were friendly and gave me lots of good information so I went with them.

We had the best experience moving out from an apartment with American Van Lines. Excellent service! We had no damages on our furniture. They took care on every single item. Fast and clean service. We are sure on recommend American Van Lines to our friends.

I wanted a change of scenery so I moved. I used American Van Lines because I noticed that they had good reviews compared to other moving companies. Their moving coordinator was very helpful and knowledgeable. And if he didn't answer when I called, he'd return my call. I was with the moving crew the whole time, watching them and asking them questions. They were cordial and respectful. I was satisfied with the experience and will use AVL again.

We were relocating and everything went well with American Van Lines. Everybody there including my coordinator was very good. The moving crew was very nice and helpful too. They worked very hard and were very productive. I was happy with my experience. I'd recommend them and I'd move with them again.

I found the team of movers to be courteous and hard working. They were literally running up and down the stairs. The most fit bunch I have ever encountered. They just tried to please in every way, even though I had several requests. I would highly recommend this group.

It was wonderful. The guys bent over backwards to make sure I was happy. They were really nice when it turned out I had way more stuff than I thought I had. My stuff was picked up and delivered exactly as scheduled. I have no complaints at all.

This is the 4th time I have used American Van Lines. I have yet to be disappointed. I have only moved locally but the moving team always shows up on time and completed the move earlier than scheduled. This time was no different. The 3 movers were very professional and personable. They made everything very easy for me and I couldn't be more grateful. I have a very bad back and they went above and beyond for me when asked. The price has always been fair and reasonable and the office staff always reaches out to make sure everything is on schedule. I'll definitely be using them again.

We were looking for a professional moving company to move us from Fairhope Alabama to Roseburg Oregon. We had American Van Lines give us a quote. It was expensive but we knew we were going to be paying for professionalism and that's what we got. They couldn't move us on the day that we reserved but they were there a day later. They were efficient courteous and very professional. I would recommend American Van Lines for your next move.

I just moved from one city to another. American Van Lines' moving consultant was good, and kept me informed. I had no issues. The moving crew was very good. They were excellent, hardworking, very fast and did a good job. I knew I would get a good result. As a matter of fact, I need a local mover now but I decided instead of using a local mover, I went back to American Van Lines. It cost me quite a bit more but at least I know how they are and it was very good.

Attention to the details and very professional. Trusted advisor services - sales consultant approach. Very competitive and convenient rates. We were checking out other alternatives and providers in the market however American Van Lines really pay off!

The customer service that Nathan and Fred provided was absolutely excellent. They took on extra responsibilities of crating a large table glass and wall-size mirror and did it with a smile. The whole team was professional and would highly recommend American Van Lines to family and friends!

I did an in-state move. American Van Lines had good ratings and a fair number of ratings when I did a Google search. It was a good interaction with the moving coordinator but there are some things that could’ve gone better. He wasn’t clear on the dates and that caused some anxiety, but it all got worked out and wasn’t a big deal in the end. However, nobody came to give an assessment of the move ahead of time and the bigger problem was that it was extremely underbid. I had more stuff than they anticipated so it took a lot longer than anticipated.

My corporate relocation services contracted with American Van Lines. Their moving coordinator was excellent. It was cross country move from New York to California. The moving consultant who helped in planning all the details of the move was very thorough, flexible in what I needed, and willing to bend over backwards. It was a great experience. The moving crew had some challenges working with each other. There were some heated discussions among them, but they did a really good job. They were very productive.

The movers were fantastic. I believe Manny was the lead although I may not have the right name. They were friendly, informative, asked questions and provided information and were very fast. They were terrific and very professional! And the management by Marcus was excellent and the people I talked with in Fort Lupton were very good and helpful.

This company is absolutely terrible. They're a nightmare to work with and become so difficult to get in contact with after you submit the initial down payment. I moved fairly last minute from North Carolina to California and was pleased when they told me they could pick my things up a few days after I called. I had no problems with the pickup. The movers weren't very professional, but they got the job done and had my one-bedroom apartment loaded in their truck in about 2 hours. I did all the packing and they just loaded boxes and wrapped furniture.

The moving crew of American Van Lines was good and professional. There were also no issues with the moving coordinator and they were able to accommodate all my requests, too. The only issue that I have identified was they haven't informed me of the time that they were to deliver. They said after I give the confirmation day, from there it will take a week. But fortunately, I got it in two days.

The American Van Lines coordinator I spoke with was very thorough. The moving crew was very efficient, and there were no big surprises. The only slight problem I had was that the company subcontracts a lot of workers with their own trucks, and their truck had a little bit of a roof leak in it, so it got some of our boxes wet, but there was no damage. It would have been helpful if the company inspects or double checks their subcontractors' gear.

I never expected to have such an excellent experience using this type of service. Brian was extremely helpful and helped us make the right choice for our needs. The moving guys were jovial and so professional. They made what would have been a stressful experience into a fun one. We couldn't believe the price! Great job!!

My realtor referred me to American Van Lines. My experience with them was great. The moving crew was really fast and very careful. All things went very well. I'll call them if I have to move again, and I will refer them to a friend who wants to do it.

I called AVL and their price seemed reasonable. We dealt with the moving consultant on the phone and working with them was fine. Plus, the moving coordinator was great. They put my stuff into storage between moves. However, I paid for climate control storage and I don't think that's what I got. My furniture was in climate control storage, but I don't think the rest of my things were there. All of my spices were solid like they've been baked in a 400 degree oven for nine months. A lot of my plastic kitchen things fell apart, even my washer and dryer which were white were yellowed. By the time I realized it, too much time had gone by. I got completely screwed on that.

Move to Florida - I recently sold my house. The gentleman who packed my house were very friendly and helpful. Then the guys who delivered were rather amazing with how they were able to get everything in the storage unit. Watching the driver get that big truck out of the storage lot was an awesome thing to see. Both Johnny and Victoria were so very helpful and friendly. I sincerely appreciated all of the effort and time they spent helping me.

A friend hooked me up with American Van Lines, and my experience with them was very good. The consultant was excellent. The move was within five miles, and the moving crew was fast, courteous, and very careful.

My interaction with American Van Lines' moving coordinator was great. He was very professional. He made me feel very comfortable, answered all my questions and very detailed as to how the process was from start to finish. I spoke with the same few people throughout the whole process so I got really comfortable with them. Their moving crew were great, too. They were very fast. They got it out much quicker than expected. They wrapped everything that was breakable or prone to damage and everything arrived perfectly and on time.

The moving coordinator did great, and he was the best.The moving consultant was excellent. I drove the guy crazy because we had three different states in mind to move and it changed. I kept calling and emailing him, he was patient and awesome. Also, the moving crew were good, professional, and did what they were supposed to do. Overall, it was a great experience. I would definitely recommend American Van Lines.

I was moving from Huntersville to Gastonia and American Van Lines got the mileage wrong. They had it down on the contract as 10 miles, but it's more like 25 and they charged me an extra $100 for that at the last minute. But, the movers that they sent were phenomenal. I was very comfortable with them. They knew I was stressed and they reassured me that it was gonna be okay. They were really sweet and they even helped me decorate. I have recommended them to my neighbor who's also moving.

The moving coordinator who assisted me with the purchase was very good. Also, the consultant helped me very well, so they employed in all the required details. Even the moving crew was really good, so everything was perfect. I recommend American Van Lines.

I received this company through my realtor and I was very pleased. From beginning of picking up my furniture to the delivery. Brian ** was a complete and caring of the move start to finish. I would also like to mention the movers Aldo and his helper did a superb job. Would recommend this company for your move with no second thoughts.

We retired and relocated to a 55+ community. A friend of ours recommended American Van Lines. Their price was great compared to other prices we have gotten so we went with them. The moving coordinator we spoke with was business-like and friendly. The person who helped us with the planning of the move was good. When we had any questions after we made our decision, we just called him and he answered them. He also had somebody else call us with the answers. The moving crew was very good and professional. I would recommend them.

American Van Lines' coordinator was fine but the only thing I didn't like was that they couldn't give me a definite date when they were picking up or deliver which leaves us up in the air and we have no idea what's going on. Nonetheless, their moving crew were good.

We've used AVL in the past. We used them recently and I had a very good interaction with AVL's moving coordinator. The people who work for them do a good job and have excellent decorum. I'm very satisfied with them. We're gonna use them again.

Our move using American Van Lines was a good one and was done professionally. We moved some things to Pennsylvania and some things to Florida, where we moved permanently from the Midwest. I was satisfied with the services and everything was done according to the way they described to me how it would be done. The woman who I made the first arrangements with was in Cooper City, Florida and she was excellent. I like the fact that they notify when the move would be taking place. The crew was also pleasant and got the job done. When we arrived in Florida which was the day that they brought out our things here, there was a horrendous rainstorm but they were able to bring everything in without anything getting one bit wet so that was great.

Moving from Florida to Sparks, Nevada. The furniture and cartons were put on the trailer with care. When the furniture arrived in Sparks NV, it was removed with care. Items were placed where I told them to put it.

From my initial contact with the company to the final pick-up and delivery there was always someone available to answer questions or contact me with updates. The moving staff were excellent handling all the furniture.

Too many restrictions. Called to get a quote for a move from Alexandria, CA to Burlingame, CA, with a additional pick up in a private garage en route in WV. Was first told they need a three day window for pick up and then told they don't pick up en route in a different state. Woman seemed stressed. Goodbye. Next.

I had a job related move and contacted American Van Lines. However, they were not able to move by themselves. They had a second party who did the move for us and that was not a good experience. Everything was screwed up. I don’t think they were professional movers. They didn’t come on time, didn’t deliver on time and there was no method to indicate how many boxes they packed up, and it was a mess. There was no methodical listing of boxes so at least we can count the articles. The only thing I had trouble with was the movers. Also in the beginning, we were told of the cost but at the end, it was more than what we expected.

The moving coordinator was courteous and knowledgeable. Then the consultant did everything that we needed to do. We moved many times locally and internationally so I felt that he did a good job in terms of understanding our needs. Also, the crew were lovely. We had flood advisories and all sorts of things going on that day and it was a challenging move. There was great communication all the time and there were updates as to what we could or couldn’t do. They did a good job. I would definitely recommend American Van Lines.

The salesperson at American Van Lines was really good, however, the coordinator was poorly informed. She would just say stuff and it turned out not to be true. It was a problem and so I had to go back and forth to get accurate information. But their moving crews were outstanding in all ways and were nice to have in the house. There were a couple of local guys they picked up to help on the pickup end. One of them was having some health issues and was unable to do the stairs very well. But they were very perfect and they stuffed everything in the van. It was great and I would absolutely recommend them.

Great service with follow through. The movers were professional and the staff was courteous and on top of the details. Brian **, Barbara ** and Jairo were great! I would use them as a vendor during hurricanes again. I would also recommend to my owners in the building as an approved vendor.

I chose AVL because they had an appraiser come to my apartment to see what was being shipped, thus, giving me an accurate cost estimate. This individual was very helpful, cared about my things and made himself available whenever I needed clarification on several of my questions. Another representative gave me updates on a weekly basis while my things were in transit from Florida to California. Lastly, delivery to my new place was not possible using their big 50 feet rig, they were accommodating by transferring my things to a smaller truck and delivering on the original date, even if it was 7 pm when they arrived. It is a professional moving company with their own trucks, not brokered out to a total unknown. You deal with them from the beginning to the end.

We used American Van Lines, and the whole process went very well. I had several requests making sure they were careful with certain items, and they did a very good job. I was very pleased with every aspect of it. The moving consultant did a great job. The moving crew was right on their estimated time. In fact, they came in a few minutes earlier. They were very thorough. There were three guys and two of them were very customer-oriented. The other one did a good job as well. He was not very vocal in conversations, but it didn’t affect his work ethic at all. In essence, there were two moves because we had some stuff that we were moving to a storage unit for our son. They took the furniture and stuff to the storage unit and then went on to the new house, which was great.

I've used American Van Lines a couple of times and I referred them once to somebody I worked with. We've all had a very pleasurable experience each time. The moving crew wrapped everything, delivered my stuff, did what they said they were gonna do and I was happy. One little thing got broken but it's expected when people are moving a bunch of my stuff. Anybody else I spoke to were fine as well.

I talked to several different moving companies and the person from American Van Lines who helped me sounded like he knew what was going on and was glad to have my business. He was just really accommodating, very professional and very warm. The moving crew was also great. We’re a retired military couple and that was our 23rd move. We’ve been married almost 40 years. And for us, American Van Lines was in the top two for crews. They’re personable, funny and fun. They were working hard. It was so hot that day and they really did a good job and took care of our stuff.

I have used American Van Lines twice. The first time I had a flawless experience. The team was fantastic, Pat was the driver and his guys were professional, polite and did a great job on both ends of the trip. We moved out of state and they did a great job. The second move was a third party because I had a short lead time and they didn't have their own guys available. The team they sent did a good job and I didn't love the moving guy's attitude although they did a good job. My complaint was followed up thoroughly and in a very professional manner. I have moved many times and it is very difficult to find good movers these days. American Van Lines has proven itself to be the best I have found out there and I highly recommend them.

I joined a different company so I have an out of state move. I contacted American Van Lines and the moving coordinator was awesome. The movers were top-notch as well. My company kept moving the date, and the guy that I talked to everyday was really flexible. They’re good and I’d use them again.

I was very impressed from Scott, Ben and Jennifer... The driver Patrick is awesome. His helpers in New Jersey, very polite and careful and what poor Patrick had to go through because of Hurricane Mathew (I think) was amazing. When he arrived at my new home, very kind (it is one of the most stressful situations to go through. This is my last move and since my husband died, was very upset to leave home), very professional, hired the right people. They also very polite, kind and respectful to all of my belongings. Patrick is an asset to your company.

The first time I heard of American Van Lines was from a colleague in Maryland who used them and had no issues. I checked on the ConsumerAffairs site and they came up okay. I went to different companies and got quotes. One of the companies came very low so I was about to go with them, but then I talked to AVL and they came up with a good price. But things changed.

A robbery occurred at the house that I lived in before, and I couldn't live there anymore and needed to move. Price-wise, American Van Lines was within a few dollars of the estimates that I got from other transport companies. I got three estimates and they were all within $20 to $30 of each other. So, that lets customers know that there's no screwing around or they might not be getting another price, and nobody is taking advantage of them and charging them double because they don't know any better.

The coordinator was awesome. She was the reason why we went with American Van Lines and used them because they were very interested in us and they made sure we were okay as opposed to worrying about how much money they were going to get from the process. She reassured us not to worry and that they're the movers and to let them do their job. Everything was done and scheduled to the first coordinator so the second coordinator who worked directly with the movers very succinctly let us know the dates to expect the movers. They showed up, moved our stuff, brought it here, and we were good. They were unbelievably efficient and fantastic. It was a very smooth process. They were also very straightforward with their pricing. Everything came in where they said it was going to and nothing was damaged. Everything was expedient and done with care, so I give them all the highest regards I can.

I was organizing a move for my daughter from New York to California. I wanted to make sure that it's a big company that was well-known and in business for a long time because we didn’t want to have some fly-by-night one. American Van Lines' moving coordinator was very thorough and provided everything we needed. The moving consultant gave us all the pounds and there would be a credit at the end if the pound was all done. The moving crew was excellent. They had all the materials they needed for wrapping and they were very careful with breakables. They hustled and they were really good.

I would recommend AVL because they did an awesome job. They worked hard because I had a 10-room house but moved into a two-bedroom apartment. My only concern was my husband's wedding band inside the case of a Brad Paisley Christmas CD in a drawer was gone. I filled out a report but they said they never saw it. The ring could have fallen out but I didn't take the drawers out of the dresser and just put tape around them. But it's okay because he is paralyzed on the left side and can't wear it anyway.

I used American Van Lines when I relocated to another state. The moving crew, especially the driver, were amazing. It was the best part of my whole experience. They were fantastic in picking up my things and delivering them later that week. They worked magic. American Van Lines is a great company. I would recommend and use them again.

I asked the realtor to give me a recommendation and American Van Lines was one of them. We moved from the house I sold to an apartment. I wasn’t too happy with their moving crew. The first guy that came to the door said I had more boxes than expected and that was going to raise the price. I told him that there was no way. I got rid of a bunch of stuff. He said okay and went on from there. At the end of the move, I tipped the three guys that and gave $60 in change to one of the guys. He looked at it, put it down the table, and started counting it out one bill after the other without saying a word. He picked it up, counted it again and never said a word. I told my moving coordinator I don’t want that same crew back here.

I had an antique furniture that had to be moved from West Virginia to Texas. I had called an antique company to see if they knew any kind of a moving people that would handle that and they mentioned American Van Lines. My mother is 98 years and we had to move here to an assisted care place. We're moving my great grandmother's bed that was built in 1850 and this was some of the family heirlooms that she was using but could no longer fit into her place. My sister in West Virginia, where my mom was, had to take care of that end of the move and be there when they came to pick up the furniture. When the things arrived, I was the one that to handle that. There were some problems with my sister when she was told that they would be there. She had one phone call that did not leave a name or a number on her cellphone. She could tell somebody had called and figured it might be them but she never knew if that was them or not.

The movers from American Van Lines were quick, and they did a fantastic job. However, the call center portion wasn’t that great. The coordinator was fine the first time I met her. Past that, any time I tried to email her, I didn’t get too much response back. I had to reach them or leave messages and sometimes it was hard to get anyone to call me back.

I've used American Van Lines six times and they've been great ever since. The experience is very smooth, streamlined, easy, and efficient. Our coordinator for more than one move has been great. The moving crew is helpful and accommodating too. They come extra prepared to help me think of anything that I forgot, and they're very delicate with the furniture.

I did a Google search to see what are the top 10 van lines available and found American Van Lines to be one of the top. Their moving coordinator gave me a good and competitive rate and I surely appreciate him doing that. Towards the end of the time, they were saying that they own the truck, and don’t do a third-party deliveries and that’s how they’re different from all the other companies because other companies sublet the transaction to some third-party truck owners.

I used American Van Lines when I was moving due to work reasons. The delivery guys did the job pretty quickly. It took them minimal interference and by simply showing them the stuff, they were able to pick them up without any too much discussion. It's hassle-free.

Our experiences with American Van Lines were terrific. Everything was positive, and we were very pleased with the people we met. The moving crew was there early and were very good. However, on the way back, when they were actually delivering the furniture, the poor driver was by himself. My husband and I would just take off the wrappings but he basically did most of it himself. It all went well, but it was tough on him. But other than that, they stuck with their price, didn't play any game, and were good to deal with.

The three guys that moved us were excellent. They were professional, friendly, careful and quick. The price was by far the best I could find and to get such excellent service is very unusual. We are extremely satisfied. I would recommend MBM Moving to anyone.

The moving crew did well however from the beginning there were seven different answers to the same question. And the more people I talked to, I always got a different answer. It was confusing for a while. I felt that I was doing all the legwork to find out what was going on with my delivery. The truth of it is, they never do any of it. If I knew that, I wouldn't have to do any of it. And I don’t wanna blame the girl who initially came up because she really did a good job. And once I got hooked up with her, it was a phenomenal experience with American Van Lines. It was absolutely great.

I relocated my family and I used American Van Lines. Their reps were fine, but on the day of the move, it went a little slow. The crew took a lot of breaks and it was a very slow-going day. They were there for a long time. Everything was okay until we got our goods delivered. I have moved quite a few times and I experienced more damage to goods with that move than any other ever.

I did some research online to try to find someone to help. After talking to other moving companies, the rep from American Van Lines was the easiest to talk to and he made it easier for me than I thought it would be. The move was a house to house loading and unloading. The moving people were very helpful and quick. It was 100 degrees outside and they worked their butts off. I would definitely recommend American Van Lines. My parents will be moving across state so I recommended them.

Talking with the moving coordinator went well. We got along with the moving crew, too. They were very congenial and did a good job. A rather concerning time though, was when American Van Lines had us moving in at a different date than when we were scheduled for. There was a period before we would be able to move into our new house, and that date was confused for some reason. We eventually had to get them to rearrange some things and move us in on the date that we initially scheduled for. We also had some breakage involved with the move and we're in the process of putting together a claim for that.

American Van Lines' coordinator was very professional and their consultant was knowledgeable and courteous. Their movers were very efficient and overall, it was a very good experience. I would recommend American Van Lines.

I'm old and I had to move because I was handicapped. I was looking for a mover that could hold my things for a few days. My daughter found American Van Lines and she talked and emailed them. I was there during the discussion of the details of the move and the person in charge talked to me and was very accommodating. On the day of the move, the crew was on-time and moved quickly. We had a problem though since the glass door was broken but we didn’t notice it ‘til later, as far as it closing after that. So, I don’t know if it was the moving company or some other and we didn’t report it.

We were moving from one city to another, and the moving coordinator from American Van Lines was good. The moving crew didn't break anything too. However, they were considerably late when they arrived and that sent the whole move back. We ended up getting to our destination after dark.

Updated on 05/25/2020: I conducted a move back in 2016 and this company still hasn't paid me the reimbursement for my damages. The movers were not on time, damaged a large portion of my furniture and damaged my house while packing. Every time I called AVL, they straight up lied on when the movers would show up. In ANY settlement, they force you to sign a gag order from posting reviews. I paid over $700 for insurance and in order to get paid, they force you to sign documentation that says you can't write a review. DO NOT TRUST THEM. PLEASE READ ABOUT MOVERS FRAUD BEFORE SIGNING UP WITH AVL OR ANY OTHER COMPANY. They still owe me $1200. I chose not to sign the documentation because it seems really sketchy to have a customer pay for insurance and the only way they will pay you back is if you keep your mouth shut.

Working with the moving consultant was a little testy at the beginning but she was fine. She came around after she realized that I already talked to so many about all these things and that I had already given them the information, which was already on the computer. The moving crew was friendly and I felt comfortable with them taking my stuff. The move was just within the state so my only requirement was that they don't break my stuff, but they broke a couple of things.

I've been using American Van Lines for years and they're very reliable. They do what they say and the price is right. I used them again when I was moving offices and I had a very good experience with their moving coordinator. Everything was also smooth with their moving consultant. The moving crew was great, too. They cleaned up and were very efficient. I couldn’t ask for a better experience. I was very happy with their service and I have recommended American Van Lines to friends and family.

My brother used American Van Lines first. He recommended them to me and since then, I have used them for three times. Their people are extremely professional, punctual, came to our house and checked it all out to see what has to be moved. We were moving from two houses into one house so we had two trucks and both of them were amazing. The first day that they were supposed to move us, the deal fell through in the middle of the move and my realtor had ordered to stop the move. I was freaking out - the most stressful day of my life. They put everything back but they said not to worry about it and they stayed on the property for an hour in case things changed. We finally got everything to work out and they stayed late until 11 o’clock at night. They were awesome.

AVL's rep had a very good plan for when I moved. They were able to accommodate the schedule change I had. They packed everything well and ensured everything would be delivered in perfect condition. They did a good job and I was really satisfied with the experience we had.

This move was very easy and stress-free for me. The crew was respectful, professional, and courteous. They wrapped all my furniture and were very careful with all of it. They never stopped working until the loading and unloading was completed. They were communicative and kind. I will definitely use your company and the same crew again. Thank you.

The movers were courteous and respectful of our belongings. Sydney did a good job of coordinating the move with us. I do think that there does need to be more clarification about when stored goods can be delivered. I think that would help prepare customers should there be a delay.

I retired early and built a house 1,500 miles north. I'm moving from Western Florida to Indiana, and got American Van Lines for my move. The moving coordinator and the consultant were outstanding and superb. Compared to another moving coordinator I had before, it was a night and day difference. The consultant also spelled everything out in black and white. There was nothing to guess. If I had a question, he said, "Let me get right back to you on that," and he did.

My first choice basically bailed on me and told me they weren't gonna move me the day before. American Van Lines was my second choice and they said, "We will help you anytime we can." We like the person that I talked to initially. Overall, they were good and I'd recommend them.

I was looking for a company for my move. I already contacted a couple and had them give me an estimate, but I wasn't pleased with the way they are doing their business. I didn't understand how people from the other businesses could give you an estimate over the phone of what you had. I've heard worst stories about these companies shipping your merchandise to another place. They take it off the truck and put it on to another. By the time they get to you, they'll hold you a hostage until you pay some more money.

Brian, my moving coordinator from AVL, was pleasant, straightforward and efficient. They sent a three-man crew for the move. They got everything disassembled, loaded on a truck and into our house quickly. They were efficient with minimal damage. It took them three hours and they did a great job.

I was moved on 10/10/16 and I must say it was a great experience... they were thorough, fast, and courteous as well. If I ever move again or anyone I know I will most definitely recommend them. Thank you and thank you!!!

This was an office to office long distance move. Customer Service is lacking and often rude, hard to work with, nonresponsive once prepayment was made. Does not return phone calls or emails, promises credit and does not apply. The packers were great, going above expected with wrapping the furniture. The Estimator and packer both very efficient and easy to work with.

My experience with American Van Lines was magnificent. They picked up my household and delivered here in Austin, Texas, and everything was wonderful. The guys who did the uploading to the truck were very professional and very respectful.