American Van Lines Reviews

The reps were all wonderful at American Van Lines. They were quick and easy to work with. They always got back to me really fast with any question I had. The rep whom I worked with sent me emails back and forth to make sure I had answers. Also, they went out of their way to try and match the pricing of competitors. The moving crew was also great. They covered everything with blankets and they moved everything exactly where I asked them to.

Loved our movers, they made such a stressful situation so much fun! Smiles all day. Very professional and thorough. I would choose American Van Lines in the future without a doubt. Everything showed up undamaged and in perfect condition.

We have moved a lot, locally and out of state and have had minimal issues. That all changed with American Van Lines. I chose American Van Lines because of their great reviews on this site. I should have paid more attention to the reviewers stating the good reviews were bought and paid for. We booked the movers a month out and by the time the move date came, I had been reassigned to 4 different agents. I was assured that they are not a broker and use their own trucks and employees. I received a call about 5 days out from agent number 4 and we went over the manifest and made all necessary updates and I paid an additional deposit. We were given a moving date of 9/26/17 and made arrangements for our children. That morning came and went with no movers or phone calls. I had to call and was told that they couldn't get a truck to us that day and they would come the next day.

I was very pleased with the service as well as the customer service. Would highly recommend this company. They went the extra mile to ensure everything was 100%. The weather was a challenge yet all arrived in good condition. Moving is never fun but they made it less stressful.

I made a cross-country move and my moving coordinator from American Van Lines was there upon the pack up of my goods before I moved in and for delivering my goods as well. He was very responsive and the moving consultant was very helpful. The crew during my move was fantastic and very professional. I really loved my experience.

American Van Lines was rated highly online. When the representative I was talking to came out, I felt that it was going to be a good fit. During the move, we had to go two hours away within North Carolina to an apartment since our house was still being built. They had to drop off furniture to the house and then to the storage unit. Their moving crew was very good. They were six guys and they worked very fast. There was a whole house full of stuff, as well as garage stuff and they had to take Sleep Number beds down, which took a little time. While the move didn't take very long, some of the stuff that we purposely boxed ourselves went to the storage area that should have gone to the apartment. So, there was a little bit of confusion and we weren’t able to even find it out until we came to the apartment.

I called a couple of different places and American Van Lines could accommodate me the fastest when I was moving for my job. They were very organized as well. The rep was very nice over the phone and everything was quick and easy. My only concern would’ve been not knowing that there was a time lapse of when they pick up and can deliver. It would’ve been nice to know beforehand because I was hoping it would happen over the weekend and it didn’t have a week of time in between because I was moving from state to state.

Our lease was up and I was moving from one apartment to another. The American Van Lines coordinator followed-up and she made sure that everything was scheduled. She called me beforehand to make sure everything was okay. The consultant was also awesome. He was very friendly and when I spoke to him, it felt like he really had general care for our stuff. He explained everything and he went into all the details. I asked a lot of questions because the last time, I used FlatRate moving company to relocate, and they were horrible. He, on the other hand, was so patient and he really walked me through all the steps. I recently referred American Van Lines to somebody else that I know that's moving. I had a great experience with American Van Lines, and I will definitely use them again next time.

Workers and service was excellent. Cross-country moves can be extremely stressful, but American Van Lines made the process as smooth as it could be. All of my items arrived on time, with no damage whatsoever. Would definitely use them again for any future moves.

I placed a deposit in early June 2017 for a coast-to-coast move at the end of July 2017. American Van Lines lured me in with competitive pricing and a professional sales staff, but things quickly turned negative after I placed my deposit. American Van Lines backed out of the move after our agreed upon pick up date. They were difficult to reach and changed their plans leading up to the move, and they continued to change their estimated pick up time after the original pick up time had passed. Eventually, they cancelled completely, leaving all of our possessions with no place to go.

I want to say what an amazing job that Joe and Jonae did. The entire moving process was fabulous from beginning to end. Toni was amazing in setting everything up, Ashley was wonderful at keeping me informed about the schedule. The professionalism was stellar! This was the most smooth, and hassle free move I ever have. I highly recommend this company to anyone needing professional movers!

I was moving from Boynton Beach, Florida to Lake Worth in Florida. I did an online quote referral where I was given different companies. I asked for a more in-depth quote and American Van Lines came back with a favorable report so we hired them. The moving crew was very helpful and efficient. They arrived on time and everything was done very well. I would highly recommend them to a friend who’s thinking of moving. I also gave their contact information to our real estate agent when they were looking for a mover and she had them do it.

I had sold my home and bought another one 27 miles away. I’ve used moving companies before who have physically come and looked at all the stuff and did the quote so I was worried about doing the quote over the phone with American Van Lines. But everything worked out fine.Toni, the moving consultant who assisted me, was very knowledgeable and thorough. She did the quote and walked me through every step of the way. I had some concerns because I was leaving the country just prior to our move and she was aware of that. She came through with me once we got back just to confirm everything.

We moved from Florida to Chicago and everything went well. The rep, Barbara, was very helpful and personable, and her customer service was amazing. She was nice to talk and she was able to relate to moving and life events. The movers came in a timely fashion and were fast, knowledgeable and always cautious. They would note something we may want to prevent and they gave everybody options. We were able to relate with them well too. One of the guys was from Florida so we had a conversation about living in Florida. We noticed that one of the big boxes is missing and I opened a case with them. Other than that, American Van Lines was pretty good.

American Van Lines did a very good job. They set it up then the guys came, and everything got handled and delivered. The moving crew was great and courteous. They made sure everything got loaded in a safe manner and delivered it the same way they loaded it. Everything went well and we were happy with our experience. I recommend them.

I was looking online trying to get people’s opinions on a good mover for a good price when I found American Van Lines. I got a good feeling after I talked to them over the phone which I didn’t feel with the other moving companies. Their moving coordinator sounded like they knew what they were doing. They were friendly, professional, courteous and accommodating. We moved from Maryland to Florida and it was a little bit hairy for us, but they made it much smoother than it could’ve been. We had our house that we were moving from prepared to sell, and we were concerned that the move would beat things up. But, the moving crew was very careful and did not beat things up at all. We were told that the move could take as much as two weeks but they got down there in three days.

My experience with American Van Lines was excellent and I would tell others to call and work with them. They emailed me a very long list so that I could tell them what we were moving and then they were able to base on that for what they thought the weight would be to give us an estimate. They gave us time to decide then I called them back and said we were ready to go. They looked at where we were going to be delivering furniture versus where we were and agreed to the service. They also kept in touch with us the entire way. They answered all our questions, even from the road, and we were very pleased with the service. Even the moving crew was wonderful.

My two movers were very knowledgeable of their job, they were very professional and courteous. There were no broken or damaged items.They handled my move as if it were their own. They notified me when they were en route and arrived promptly and got instructions from me and begin loading the contents.

My old house wasn't sturdy enough for me and I was moving from Alabama to Tennessee. I’ve seen trucks for American Van Lines running up and down the highways for years but I still checked online to see which one had the best rating. I liked their absolute professionalism. We went through it room by room and the guy I first dealt with was one of the best people. He did a great job and he taught me about how to move furniture and how to catalog it. The moving guys also did an excellent job and I couldn’t be happier with them. There was a paint damage that was done while the truck was rolling but all I need to do is file a claim to get it straightened out. I’ve used another moving company before and they were not nearly as easy to deal with as American Van Lines. People should definitely use American Van Lines and they’ll take care of their business.

My experience with American Van Lines has been pretty good. The packer in Austin, Texas was very good and the removal of the things from the house was excellent. During the delivery, however, there was a light snow and they should have had more things to lay down to protect the carpet from their wet shoes. I was having to squat and be sure they didn’t get into any dirty snow and sweep it off and so forth. They also had to take our grand piano outside and slide it down the snow hill to get it into the house. That was the only option they had because they couldn’t take it down the stairs and it went fine. When I asked them if they were going to come and unpack the stuff since we had the TV and some pictures crated, they told me that it would be $1000. That was ridiculous since they just removed a few screws and they could have uncrated it easily. I wasn’t going to pay them $1000 so I uncrated them myself.

Both moves made by American Van Lines were no more than 15 miles. Before the first move, I told the guys that we just painted the walls and for them to be careful in moving the furniture along the walls, and the move went great. The guys were fairly friendly. But during the second move on the 20th, I had brand new walls that were marked up from the furniture movement. Plus, there were things moved out of storage that we specifically did not want to be moved out. We simply got an apology after they already came to the house rather than telling us that they’ll take it back. There was another issue when the delivery guys left our bedposts for our large master bed with headboard and footboard. Those were circular posts that come on and off. They left a couple of those on the truck and they called us to say they’ll bring it back the next day.

I just got married and we bought a house together. So, we had to sell her house and I have to get out of my house before I sell it. We moved all the stuff from my house to the new house. The moving coordinator from American Van Lines gave me a call and walked me through the process of what was in each room. I was able to go from room to room, telling her what big items I had. She told me how they were going to do things. By the end of it, she had a rough estimate of the weight that I have to move, and based on that, gave me some selections as far as how many people it might take and how quickly it could be done. We came up with a quote and everything sounded good.

Thank you for your service. I appreciated the customer service and the guys that moved me. They were kind and supportive of my move on January 5th, 2018. I was able to stay on budget and completed my entire pieces of furniture. The company was able to give me estimate beforehand.

We were retiring and moving to North Carolina and our realtors in Broker Town recommended Brian, an American Van Lines rep. He was very helpful and hands-on. He made all the arrangements and brought some boxes over. They came in and packed all our stuff up which took all day, but they got the stuff up when they promised it would be delivered. Our stuff was delivered to Virginia and the rest, we moved ourselves in a trailer. There were no damages, but there was a hiccup with the payment which they resolved.

We built our new house and we moved out of a rental, so I was looking for local movers online and I wanted a large reputable company. The American Van Lines moving coordinator was good. He didn't always have the right information that I gave him, though, and I had to repeat a couple of things but he was reachable and nice. The whole move took lesser time than what was estimated for it. This company got the job done in the time that they said they would and they got all of our stuff.

There was a couple of different people that I worked with at American Van Lines. I worked with someone initially out of Miami. We talked about the inventory and we discussed when it needed to be moved and how much that was going to be. I had to make a few adjustments to that and it went really well in terms of the ease of making those changes. Every time we chatted or made a change an email update was sent so I have the information.

American Van Lines was recommended by somebody. I was relocating to Florida from Ohio and the moving coordinator who assisted me with the purchase was excellent. The moving consultant was very good and very helpful, and the crew was terrific and very friendly. We were very pleased with them. They were very fast and very efficient. They did an excellent job of packing us and moving an awful lot of things. 1,100 miles and nothing was broken. The entire process was very good from the person who came to our home and estimated the job, all the way through to the coordinator and the movers themselves, who were excellent. I'd definitely recommend them.

I was in an apartment for two years and the apartment management office was not going to renew my lease. So I moved into an apartment that was very similar to the one that I was in because they were owned by the same property company. I called up American Van Lines a few days before the move to find out what the prices were. The gentleman on the phone was very cordial no matter how many times I called to ask questions. He was great and gave me all the information.

I was referred to American Van Lines by someone since I'd be moving 7 minutes away from my old place. The guys who came were very organized and got everything done in a timely manner. The only issue I had was that they damaged all the dresser and nightstands. We had them put a claim in which really didn’t help. It was $100 for me to repair it. Also, I talked to customer service and I talked to an employee who was listening to music the entire time which was rude because I was talking to him and it looked like he wasn't paying attention. On the other hand, the other two guys fixed my concern. The move took about 5 hours. I was happy with their outstanding customer service team and the management, too. We'll use them again.

I just relocated and American Van Lines’ pricing stood out to me in an online search. The moving coordinator, Bryan, was very good. At the time, he quoted me a price and when they delivered the furniture, that was the price. The crew was fine and it took them about six hours to move everything.

People should go to American Van Lines. They did what they said they were going to do when we had to come up with the estimate. We did a walk-through through the house on the phone and they went above and beyond. The moving coordinator called me a few times and made sure everything was okay. We set up the dates and everything went smooth. Nothing was broken and I have put everything in storage. They were there when they were supposed to be there and we had no issues. The moving crew was excellent and it was a good experience working with them. They were so nice I actually gave them a $300-tip.

I was renting, and then I purchased a house. So, I had to move about 10 miles away. I went with American Van Lines and everybody was helpful and friendly. Their moving crew worked hard, and we joked and caught up. They did everything they were supposed to, and did an excellent job. All of them were great, and I couldn’t ask for more. I would use American Van Lines again if I had to.

I moved for my job location change and everything went perfectly with American Van Lines. The coordinator was very good and the consultant was professional. The company met my expectations and they should keep on doing a good job. Everything was done on time without any damages and I'm happy with that.

I bought a new house and we moved about half a mile. My realtor knows one of American Van Lines' sales guys so I went with them. The movers did a beautiful job. They knew exactly how to move bigger pieces but when they took it off the truck and stored it for two months, there were a couple of pieces that were on the damaged side. And, their billing department doesn't seem to know what's going on because I kept telling them that we didn't have a date to move in. It was just a nightmare speaking to them and telling them to just bill me for the current month. They didn't seem to understand. Trying to schedule the move-in date was almost as hard as the billing department. Their rep wouldn't give me a day nor narrow it down to a time. They finally gave me, "Okay, we'll be there on that day." Overall, American Van Lines is affordable but frustrating.

American Van Lines is trustworthy and a good company. They give 100% and did even more than what we asked. My wife was the one talking to the crew during the move and it went well. Also, the moving coordinator did a lot for me and I got along with her.

I heard a lot of bad stories about other movers but my experience with American Van Lines ended up good and I was satisfied. Everything went well on the estimating level and the person who assisted me was so nice. When it came close to the moving date, American Van Lines wanted to add $300 more. I was relocating from Minnesota to Wisconsin, leaving an apartment and moving to another one, and because both buildings had elevators, they wanted to charge me more. I asked why but they didn't answer.

American Van Lines was recommended to me from my sister, and my husband and I couldn't be happier with the whole experience we had with them!!! This was our first big move, and from the very first contact with this company, I felt at ease and was confident we were in good hands. They walked me through the whole process, helped me estimate all the items we'd be moving, and kept in contact. Then there were the actual movers, who did an INCREDIBLE job of handling our stuff, numbering every item, wrapping and packing them up in such a way that nothing was damaged and we didn't lose anything! They went above and beyond handling our stuff, packing and unpacking it... I would HIGHLY recommend this company to anyone moving!!

I went to the Better Business Bureau site and pulled up a whole bunch of moving companies. I got three different quotes, and American Van Lines came in at the best price and also guaranteed delivery by a certain time so I went with them. I called them and the dispatch connected me with someone who scheduled an appointment to do a video phone call. I was in LA and they were in Florida. Then, they called me on the day and time they scheduled it for, so I walked around the house and showed them all the different items I was moving. I also showed them the street because we lived on a hill.

A friend of mine and I decided we were going to move. And so she sold her house and she had identified American Van Lines and used them. I ended up using them as well. Everything went smoothly and I was pleased. They were good on both ends. They got the job done and didn’t break anything. And when we moved it was a torrential downpour and these poor guys were hauling the stuff to the truck in pouring down rain so I felt sorry. I hope I will never move again but if do I would call them up again.

American Van Lines got back to me very quickly and their moving consultant was really good. The moving crew was nice and helpful too. I have nothing but good things to say about them. It was a great experience.

I was looking for moving companies and American Van Lines was the only one that would talk to me when I called. Everyone else just wanted us to fill out an online form. II'd never done a long-distance move, so I had no idea about the process. They were extremely helpful as far as going through the steps. I probably could have shopped around and maybe gotten a cheaper rate, but I liked the fact that they sat and talked to me on the phone.

I started to do some research online and American Van Lines had such good review when I looked at all the customer reviews and I was happy with it so I called them. I had also done several calls to several different companies, and American Van Lines had the best customer service. They were hands-on from the beginning so I dropped all the other companies that I was dealing with. I had a really good experience with them and I can't complain at all. The moving coordinator was so fantastic. In the beginning, there was someone else who started off but after they set it up, they told me that this other girl was going to coordinate. Every day, she called and was on top of everything and reassured me that nothing was going to be a problem. They were forthcoming with the account and the money and I didn't get any surprises. She followed through and every day, I got a phone call.

The very first person I talked to was a gentleman who was very patient as I was talking through the rooms of the house and describing what I had. He asked a lot of question so we got the estimate figured out and he was very good. Then there was supposed to be a moving coordinator to contact me when we were ready for the move with the information for the dates and the time but I never heard from anybody about that part. It was all right though because we had things worked out.

I sold my house so I downsized as I moved last November 2 from Miami which was quite far. My daughter-in-law used to work for American Van Lines a few years ago and so I used their services. The moving coordinator was excellent and so was everybody else I came across with. When I spoke on the phone with the lady that helped me set up the move, she was very thorough as to find out how many boxes I needed and all that. She asked me questions per room, what kind of furniture, and then about the breakables and pictures. It was very smooth once the movers got there. They had enough of the materials needed to pack since I asked for them to pack for me which they did well.

We were downsizing and moved from a location about 17 miles away. We went with American Van Lines as suggested by my real estate broker. Their sales representative was excellent and very attentive. He came back every time I had a question and made adjustments on pricing when applicable. The moving crew made note of anything we had that needed special attention and took care of it exactly as I had asked. We did a lot of our own packing and what we couldn't handle, like the paintings, mirrors and lamps, they did. They came and packed in a day, then took the truck and delivered the next morning. We got a 16-wheeler which carried 17-years worth of our stuff. Overall, it was a very good experience and their people were very responsive.

The people at American Van Lines were professional and the moving consultant was helpful and easy to work with. On the other hand, there were issues with scheduling the drop-off. And although the moving crew was fine during the pickup and delivery, they were the worst at packing and unpacking the boxes compared to any of my military moves. Things were not wrapped and minimal items were put in entire boxes that were not even necessary. They threw a bunch of miscellaneous stuff in so it was like they packed an empty box. A couple of things were broken and plants were shoved in so they got squished. My past experiences with other companies that I had worked with were far better.

I looked up online, read about American Van Lines and tried them out. Their packers were wonderful and everybody was great. However, I was given a two weeks window but I didn't hear from them in between until two or three days before when they were ready to go. I thought it was very short notice. They kept putting me off. I found that very difficult. Nonetheless, I would recommend it because I thought they were great.

The coordinator from American Van Lines was very personable, very nice and knew his stuff. He made sure we had enough boxes and even made 2 trips to our house to do that because his personal car was too small. Then he said that the fish inside my husband's car needed to be crated and I agreed because when we moved before, that was crated as well. He also said that the large TV needed to be crated. So we paid extra for the crates. But when the actual movers came, they had no crate. I was concerned about the fish but they said they would take care of it, and they did. It got here perfectly and the same thing happened with the TV.

My move from Charlotte to Fort Lauderdale was fabulous. The workers were very respectful and courteous which is important to me. They treated me the way I wanted to be treated. They wrapped everything well. Although, since American is using big semi-truck, my mover told me that if his truck wouldn’t fit into my building parking lot area, he would have to manually transfer all to a smaller box truck and that would be an extra $500 fee. I wish the coordinator told me ahead of time because moving was a stressful time plus hearing my driver tell me that it would cost $500. But I got lucky that it didn’t need to be transferred, although my cost was already around $4,000. The driver was doing his job but the staff people should have warned me and it must have been within the contract.

I moved to the country that was within 10 miles the end of September and we were very pleased with American Van Lines' final cost in comparison to other quotes we had gotten. Their moving coordinators were helpful, very friendly and professional. They gave me good advice on being prepared, got back to me when I called and they were very thorough. During the move, their crew was very fun, personable, hardworking and did a great job. We have a main house and we have a smaller, second living in the back so some things had to come to the main house and some had to go to the other house. The movers themselves worked it out and made sure things went to the right place. It was a very smooth moving experience. I even told a friend who just moved to call them.

I was relocating for 1326 miles. I didn’t have to call the moving consultant very often, but she was there when I called. It took a while before I knew how soon they get to load me. Also, I had a little disagreement with the crew that helped me move about the washer and dryer. I told them that it was going and they said I didn’t. But, other than that, they got in, got to work and didn’t mess around. The cost ended up being more than I thought it would be but I also had more weight than I thought I was going to be shipping. Still, I was satisfied with the experience.

We relocated from Nevada to Texas. American Van Lines gave me a quote that was a little high but my experience with them had been positive. I enjoyed talking with the moving coordinator who assisted us. She was very good and very knowledgeable in everything. During the move, the crew took a lot of breaks like having a cigarette and they were a bit slow. But they were entertaining, courteous and professional. The driver was courteous and professional, too. I would recommend my friends to speak to American Van Lines and get a quote from them.

When moving things from storage in Arizona to Florida, the truck arrived at the storage unit with one person, the driver. My daughter was there waiting, and had hired two movers to take her things from the unit we shared to her own. We paid these two men separately from American Van Lines because we needed more than one person to load the heavy furniture. On the delivery everything was perfect. Three men were there to take the furniture into my home in Florida and did a great job. American Van Lines reimbursed me for the extra money and gave me even a bit more due to the mishap and inconvenience. I would go ahead and use this company again.

Our American Van Lines rep was awesome. She was the only reason we got their services. She was personable, found out what we needed, and was aggressive to meet any quote that we got from anybody else. Then, the moving crew was also nice. They were swift and didn't waste time. We had to stop by a storage unit on the way to our new place to drop off a couple of things and the team leader was very accommodating. One of the guys took out some of the tracks of my son's drawers to make the moving easier. He told us that he would put them back on and tighten up the screws, but he didn't and just went and put the tracks in the drawer. We had to go back through and tighten up all the screws. There were also a few things that we had to reattach and bend back into place. But overall, we were satisfied with our experience.

I was living in Arizona and I had an accident where I fell down some stairs. I'm 73 years old, so I couldn't live alone anymore and my daughter lives in Florida. So, within a week, I had to make arrangements. I had a larger than 2,000-square home that needed to be packed immediately all by myself. I contacted American Van Lines and the sales rep called me back right away. It's one of the things I really appreciated about them. They were so prompt and very transparent. Their rep told me exactly what I was going to be paying for. He got me the estimate right away and he was very accommodating. I was really stressed out and they took a little stress out of it. I also requested that they accelerate the date without charging me extra and if they could pack for me, and they did it all.

Setting up the move with American Van Lines worked smoothly and perfectly. But the truck was not big enough to put everything in so the crew had to do it in two shots. They had to return and then take whatever was left over. That was the only problem and that took a long time, from 8:00 in the morning until 9:00 p.m. But it was how they worked and that was okay. I would recommend them.

We just sold our house and moved out of state. The coordinator from American Van Lines was very nice. Also, the crew who picked up everything was very quick and efficient. They were very nice too.

I was checking around different van lines to see who would go the route I needed to go. I spoke with several different people a long time and they were not very accurate on charges. Plus they told me that we needed to get a shuttle which was $3,000 or $4,000 more. We didn’t need it and it was a hitch that we figured it out ourselves and cancelled the shuttle. The movers were great. They were respectful, friendly and cordial. They were very protective of the furniture and I have high remarks for them. The other hitch we had was on the right timing. American Van Lines gave me a window and we were always at the end of it. But I had a good experience and would recommend them.

I moved from Deerfield Beach to Tamarac, and the guy who scheduled the move was good. He told me how much and how long it was going to be, and it was pretty accurate. The American Van Lines price was pretty good when I considered the move right across the country. There were three men for the actual move and they were really good. I only packed my boxes and they packed everything else. Then they put all the boxes on the truck. It was pretty accurate, fast and reliable. Then when they set my furniture, they put it where I wanted them. They didn’t damage my furniture like some people do. It was a smooth move and the service was really good. I was very satisfied.

We liked American Van Lines' cost and the availability for them to move us. My previous house sold much quicker than we thought. We thought we’d have at least a couple of months and they wanted us out in 28 days. We went through the house and surveyed everything that American Van Lines needed to move and where it was located. The movers needed to familiarize themselves with the house, the layout of all the boxes that I had and the furniture, which to take and which to leave, and everything went very smoothly. The crew who picked up the furniture was a hard worker. They were a lot of fun. We joked back and forth and it was nice out of a turbulent atmosphere of moving furniture.

The issues I had with American Van Lines have been resolved.

I went online and found that American Van Lines had the lowest price over other providers. Also their moving coordinator was very nice and helpful. It was a really good experience. Their moving crew was very helpful too and they were super fast. They really did a great job. It was perfect. I’ve already been referring them to other people and I’m going to use them again when I move.

We relocated to North Carolina and American Van Lines were great. Dealing with their coordinator went very well and their moving crew was wonderful. We would recommend them.

When I was trying to find something on the internet to ship products from so far up north, American Van Lines came down to the moving companies that had coverage from the two locations that I needed to ship to. Their moving consultant was very helpful and got everything coordinated. At that time, the hurricane was coming through Florida so we had multiple conversations to make sure everything was straightforward and correct on the list. I called them three weeks prior to the actual move day and it all worked out fine. The individuals that picked up and dropped my household goods did a good job. They put some handprints on the wall but that's to be expected when moving stuff around. I was surprised I was able to get my household goods shipped and pulled out of storage in a timely fashion and they sent it to my house that Sunday.

I was moving about 30 miles from Apex, North Carolina to Sanford, North Carolina. I had already made an appointment with a different company, but American Van Lines offered a better price and a little better scheduling so, I switched. The rep who assisted me was awesome. She answered all my questions easily and was thorough in explaining everything.

I have moved eight times and by far, my experience with American Van Lines was the best. Their moving coordinator was fabulous, thorough, concise and accurate. And the moving crew was professional, didn’t complain, showed up when they had to and did their job. They kept us in contact through the entire moving process as well.

My realtor knows the owner of American Van Lines in Florida. This company only had to move me for a mile as I live around the corner. They wrapped everything well and took care of everything extremely well. Nobody can do better. The service was great and I'm going to call them again when I'm ready to move out of the house. I’ve gone through a divorce and I'll be out by February. I would recommend them.

We were trying weeks in advance to get everything set for the move. The rep from American Van Lines was very nice and everything had been ironed out. I told my agent three or four weeks out that we needed to close on the morning of December 15th and to make sure that there's nothing that needs to be done. We had the idea that they could come that morning to get the furniture and then drop it off at the new house that afternoon, but then we found out that we couldn’t.

I found American Van Lines on Better Business Bureau and I chose them because of the reviews and their rating. Everything was fine and I had good communication with the moving coordinator by phone and by email. I had to store for a period of time and when I was moving to Florida, we began to schedule the delivery but a hurricane came so we had to wait until it has left to proceed with the delivery so that got delayed. The only way to deal with it was to have a slower delivery. They showed up and they have their list of all the properties but the homeowner was not involved in boxing all the stuff and delivering them. The problem is when the boxes were coming off the truck, they have about five people doing it but there was nobody checking the inventory. Also, the homeowner has no idea of what was coming on and going off.

We were moving to our new house 17 miles away from where we lived and American Van Lines was recommended by a friend. The moving coordinator was good however, AVL could't guarantee a time window. I was not greatly happy about it but I understand those movers work that way. I was told in advance that I'd get a call the night before so they called and told me that they will be here between 4:00 to 6:00. It was not my choice but I was able to live with it. I was really pleased with the moving crew. They were fast and efficient. The biggest positive thing was that they guarantee about three men but they sent four so that made the move a lot faster. It took a total of four hours to do the transfer which was admirable. It included time on the parkway but not the unpacking of the contents. There was one thing that was cracked but it was not a big deal. Overall, we were pleased.

I had to move for work and American Van Lines gave me a good rate. Their reps were good and quick. My belongings also arrived on time and safe. I would recommend them.

My mother's 91 and we bought a home that would accommodate my husband, me and her. So we were consolidating two houses, my mother's and mine. We moved into the same neighborhood but to a different house. One of the reasons why I used American Van Lines was because the lady that referred them to me had used them for a move and she, at some time before, had lost a diamond watch in her house. John, the driver, found it and gave it to her so I knew they were honest and dependable.

We're retired and we wanted to be closer to our kids so we decided to move four hundred thirty eight miles and had American Van Lines move our larger pieces. They gave us a complete list and helped us get it together. Our coordinator was efficient and he kept us informed. I was happy with him. And the moving crew was really top-notch. Both of the guys worked really hard and were very careful. They did everything we asked and more and made the move easy. The crew was really exceptional and we liked working with them. We were happy with our move.

I retired and relocated to Williamsburg, Virginia. I went on the internet and I did some research to find out who the top moving companies were, and American Van Lines was at the top of the list. However, I got switched around a couple of times but nobody called to tell me I had a new coordinator. I found out on my own, which was not quite right. When I switched to the new coordinator, that person led me through the process, and that was okay. I didn’t have a lot of furniture to move, but I have a very expensive bedroom set. My bed is an electronic Tempur-Pedic, which is the main reason that I wanted to hire a professional moving company because I wanted to make sure that nothing was damaged. If anything happens to those units, they are very expensive to repair.

I knew that American Van Lines existed. When I was doing an internet search for movers, they were a known name. We moved from our house down in Mount Dora and once we sold it, moving stuff out became necessary. The first coordinator I talked to, Vicky, was awful. The move was long distance. We had just sold the old house and did not have a home here yet. A lot of coordination was needed in terms of the sale of our house and when they could pick up the goods. Plus, I had to be there when I wasn’t living in that house.

American Van Lines helped us complete a move from LA to Atlanta, Georgia. The consultant was very thorough and the price was very competitive. Plus, the driver was very professional. All in all, it was a good move.

American Van Lines' moving coordinator helped me get what I needed to be done. I moved from Missouri to Michigan and it took from Thursday until Sunday. The moving crew were four hours late because they were scheduled to show up between 9:00 and noon and they did not get there till 4:00 in the afternoon but they knew what they needed to do and got it done in a timely manner.

I had estimates from a couple of people to move my stuff but I didn't like it so, I re-chose. I asked my realtor and he gave me the number of American Van Lines. They were very respectful and very courteous when they came, and they handled my stuff with respect. I would recommend them.

American Van Lines was referred to me by a mutual friend who spoke very highly of them. I met with the salesman, Bryan, who came to my home and he was excellent. He took everything into account including all the rooms and my garage, and that was the end price. Also, the moving crew was awesome. They were three very hardworking young men and they did an incredible job overall. If they had a question, they asked and they treated everything very carefully. Everybody that I contacted with, beginning with Bryan, was great all the way through. I was especially impressed with the crew that was headed by a young man, who was a bit older than the other two gentlemen.

I choose according to how intelligent the people are who run an organization. The president of American Van Lines is my former student. He was highly disciplined and very intelligent, and the assistant was a former student, too. AVL was very careful and the communication among the employees with me was wonderful. The move was a five-hour move from South Florida to North Florida, and they picked things up in two different places. I was moving a lot of really unique stuff that was breakable. We had a hurricane and I didn't know what was going to happen, but that didn't stop them from working hard. Everything came perfectly and their price was great as well. My experience was exceptional.

I moved within the state. American Van Lines came out, did the estimate and the price was very reasonable. The guy was very nice and the movers came when they were supposed to. They were on time, very neat and they stacked everything great, nothing was broken. They did labels, too, so I could label everything.

American Van Lines committed and met our requested delivery date. Our goods arrived in great shape, which was to be expected due to the care they took in initially packaging it. They expressed regrets for being a bit vague initially, but we agreed that the hurricane that swept through Florida this past year played havoc with their schedules. The delivery team was very professional. While on the phone with their dispatcher they have extremely been polite, and called to le t me know the status and estimated time frequently.

I'm military and I move around a lot. I've purchased a new home 20 miles away and I used American Van Lines. The moving coordinator stayed on top of things and there was consistent communication between us. When the movers came in, they packed and moved their thing in a good amount of time. They were nice, friendly and professional. They made the move a lot easier and everything was great. If I had a chance to move again, I will probably be using American Van Lines. I would give others the description of my experience and tell them to contact American Van Lines, too.

American Van Lines is a brand name that people know and we had used them for a previous move too. My husband got a new job on the other side of Texas, which means that it's a two-day drive to get there. We had been hit by Harvey and one couldn't get into our town. We were supposed to fly out and find an apartment, but we couldn't do that since Airports were closed.

I was moving from NYC to Denver recently and as the date of my move was coming closer, I got more and more anxious about picking the right moving company. I did so much research, heard so many horror stories and got at least a half a dozen estimates. I ended up going with American Van Lines because they were the most responsive, very detail oriented and had excellent reviews on Consumer Affairs.

Our daughter had just moved and the company we went with was an absolute disaster. So, I was a little more cautious with our move. I found American Van Lines online and I talked with them several times because there seemed to be a communication issue with the actual date that we could move. We were selling our house in Florida and we were closing it out and then we were also closing out our house in Connecticut. And I had been very specific with the dates before we could move from Florida and before we could move in here and there. We went back and forth several times with them setting up pick up and delivery dates, but it was finally resolved. We had the same crew in Florida that we had here in Connecticut and the guys were great. Everything went very smoothly and everyone kept in touch with everybody and it worked out perfectly. American Van Lines is a very reputable company and I would definitely recommend them.

I was having a reasonably, spatially complicated trip but it seemed like something American Van Lines would be able to do. Stuff were being moved from a place that I'm renting out and I had not seen what was moved. I had been renting that place off for a long time and a whole bunch of stuff wasn't there and the problem is I don't know whether the renters took it or if it just never got packed up. The most interesting that sort of fascinated American Van Lines' driver, who seemed like a nice guy, was that one of the beds came without the bed support and nobody could figure out why that was.

We hired them when we were moving close to family and the three moving guys were great. We had no problem and I would recommend American Van Lines highly.

I sold the property and I have not replaced it with another property yet, so I had to store the furniture. American Van Lines was recommended to me by a real estate agent. The moving coordinator was very professional and made the experience very easy and pleasant. The team did a good job and the price was fair. I would definitely recommend American Van Lines.

I was shipping a vehicle and the shipper gave me the name of the company, American Van Lines. My interactions with the moving coordinator were great. However, we had some issues. We had to leave before the movers came in, so we had a friend who would stay at our place in Connecticut while they packed up. They left my whole washroom. I had an ironing board, brand-new iron, step stool, and all kinds of things in my washroom that never got moved.

We have family in Florida and we moved there. It was difficult contacting someone at American Van Lines. When I call, it goes to voicemail or I don't get a response. The first person that I talked to from American Van Lines did everything very quickly. However, it was hard to understand what she was talking about. After that, she was not available when I got some other people. The crew had to move all of the furniture and there were some delicate items. There was a piece of furniture that got scratched because one gentleman used a dolly. There were also a couple of instances of that with some different pieces as well but, as far as the dishes, there was nothing broken. They used a smaller truck and jammed everything in there. So, things were piled up especially the tools that my husband keeps in the garage. But the guys were good and took care of it.

I just retired from my job and was moving from Los Angeles to West Palm Beach. I got American Van Lines' services and their rep helped me find whatever I needed and answered all my questions. The quote they gave me was fair. I even asked my real estate guy about it and he also thought that it was a fair quote. I ended up paying less than that because they judged the weight a bit more than what it was.

My experience with American Van Lines was awesome and they were fantastic. I had two movers from American Van Lines and they were both excellent. The first move was from Illinois to Indiana and I moved in with my son for a little while. Then I got the second movers when I found a house for myself. My moving coordinator answered all my questions and told me what to expect. Our interaction was great and very simple. My experience with the moving consultant was very good and the crew was great. I can't believe how fast they did everything. Nothing was broken and I was totally amazed by the job they did. It was almost as if they were handling their own furniture and equipment. I would recommend them to anybody who I knew were moving.

I hired American Van Lines to move me from Sedona, AZ to Ashburn, Virginia. According to the contract, they had a 21 day delivery window to arrive at my house. They DID not make the delivery window. To compensate, they said that they would pay me a small fee for every day that the delivery was late. My belonging arrived 5 days after 21 days. The problem was that I only received 1/2 of the promised compensation. Customer service called me and sent a check overnight by FedEx to settle the move. It took over one month, but they finally delivered, as promised. In summary, everything else was fine. The movers were helpful and polite and I hope I never have to move across country again. No matter how good the movers are, it is still a hassle.

We moved from Tennessee to Massachusetts so my wife could be closer to her family. My wife did some online comparisons with different moving companies and when she called American Van Lines she got the best quote.The moving coordinator called to make sure everything was running smooth and everything did. Their moving crew showed up on time and they had a great demeanor. I was packing and they were packing and everybody got out of there on time. There were some things that got broken in transit but that's to be expected.

I sold my property to move in with my fiancé and found American Van Lines online to help with that. They were willing to assist me with moving and wrapping my furniture. They did everything. My experience with the moving crew was pleasant. They were on time and on task. It took about an hour and a half to get everything loaded up.

I wanted a new place and so I moved to a different area close to work. The moving consultant from American Van Lines was very nice and detailed. She was also very friendly and persistent which I liked because with my business schedule, it's hard for me to follow up as timely as I would like to sometimes. I called and made some changes in the move a number of times and she was able to adjust. She called back on a very consistent basis to make sure the move was still set, and there were no changes I needed to add or adjust on her end.

I was moving my family and the American Van Lines guy that came and did the bid was fantastic. He was really nice and responsive and he was upfront with the cost. It was not the most competitive bid, but he was very outspoken about the value that the crew brings and the company and giving me that extra confidence which was exactly what I experienced. The moving coordinator was great. We had several changes to add on a couple of mirror crates for some wall decor and that was done timely. On payment, I had a little bit of an issue with one of the credit cards. It was 6:00 at night on the day before they were supposed to come, and she was really responsive in going back and forth with me on it.

I was relocating and John, from American Van Lines, originally set the move up. He was very pleasant and he got the ball rolling for me. Then, I was assigned a coordinator who was Marcus. He was a little harder to get a hold of and to get answers from. He wasn't as easily available by phone and most of what I had to do was email. I was extremely nervous about it costing more than I thought it was going to cost and also because I had read some really terrible reviews. I ended up taking a lot of things out and my coordinator worked with me about four different price changes. But the balance was actually lower than what they quoted, so I was happy with that.

My company was moving so I had to move from Torrance to Plano. It was good dealing with the American Van Lines rep who assisted me. I had requested for packing service, so the moving crew packed, and it was a nice experience. It was during the hurricane time and the reps couldn’t contact the head office, but I told them that I had paid online. They didn’t create any fuss about having to get the money on hand before delivering my stuff and I appreciate that. I was also happy that the move took four days. On the other hand, the quote started at about $2,100, but the actual charge finally got up to $2,900. Apart from that, however, everything else was good in my experience with American Van Lines and if I had known about the change in fees earlier, it would have been better.

We bought a house and we got American Van Lines, which my brother runs, for the move. The team showed up on time, did what we asked them to do, and didn't make a mess. The crew that packed all my stuff up was very professional and courteous. There were one or two little things that were damaged, but it wasn’t a big deal. Everything was fine.

I was moving for a new job. American Van Lines helped me move from my old place to my new place. The moving coordinator was really nice and helpful. The moving crew was really nice too. They helped me pack out everything and they did it quickly. They were also very careful with my belongings. Everything was in place and it was really nice. I really liked the service.

At the age of 90, my mother who lives in Florida finally realized she needed to be up in New Jersey closer to her family. We got American Van Lines for the move. I went down there, met with the movers, had them pack up, and move her up near me. The driver was great and the crew was good. When I needed to find out when they would show up, the driver was the one who I was able to get a hold. I was very happy with the service that the guys gave. However, I kept getting passed to different people at the office and it turns out there was an issue. The truck was never weighed after it was loaded and after they dropped everything off. And it's frustrating because the move was by the weight. I was really upset that they didn't do it. I think the driver did it but they lost the paperwork in the office. So, I wound up having to pay a certain amount of money, like their minimum fee. I just had to pay it to put it behind us. I never knew what the actual cost was.

I was moving things from my old residence to a new location down in South Carolina. The moving coordinator was very consistent with her callbacks and follow-ups. She was also very helpful in terms of providing information about the delivery date or any type of updates that were needed. Everything was great. Also the moving crew was great. They were very helpful and knowledgeable. They were also very professional in terms of how they move the objects and were careful with the fragile items. The process took about a week and a half at most and I was satisfied. It was a solid overall professional move.

Those people at American Van Lines were excellent. We used them a few months ago and they were awesome. The coordinator was very thorough and asked us what exactly we thought about moving and where we were moving. She also gave us different options on whether we wanted them to pack up our things in boxes and we went with the box option. We got pretty much the full service and it made the move a lot easier. There was no way that we could have ever done that on our own even if we hired a couple of guys, rented the truck and packed things up. The crew contacted me the day before to let me know more or less what time to expect them then they showed up early in the morning on a Saturday. They were in uniform so my wife knew they were from American Van Lines. We opened the door and it was a four-man crew.

My sister had used American Van Lines once and she liked them. They were wonderful when I got their services to move from my house in Palm Coast, Florida to New Jersey and when I moved again from New Jersey back to Florida. I couldn’t decide where I wanted to live and I'm still undecided, and if I move again, I’ll call them again. The reps were terrific and everything was fine with them. The moving people were helpful, kind and considerate, and they were delightful and pleasant to deal with. Especially in the move from New Jersey to Florida, they were particularly wonderful people. They showed up on time and did a good job, and they even went out of their way in some circumstances. They did a very careful job of moving and nothing was broken.

American Van Lines did a good job and I had a good interaction with the moving coordinator as well as their crew.

This issue has been resolved.

I moved from Connecticut to California because of a new job and I had American Van Lines' services. Their crew was fine and they were on time, polite and friendly. My interactions with their moving consultant were good too. It has been an excellent experience. Everything went fine as expected.

We were moving cross-country. We checked with the company that had moved us locally when we lived in California. But they contracted that to another company who had horrible ratings so we wanted to go with a national company that’s well-known. American Van Lines gave us an estimate over the phone based on how many rooms and how big the house was. They also estimated certain items that were in the house that were probably heavy, and the estimate came out pretty close.

I used American Van Lines over a year ago and it was perfect. Their rep came over and talked to me and then we agreed on a price. Then they came over and brought some boxes and I helped pack a lot of the stuff. They packed the big stuff and moved it. They were very good to me and they helped me that I can't say anything bad about the company. The main thing that I was happy with was I happened to have moved three times in Florida in six years and this last move with American Van Lines there wasn't one piece of item missing. They were honest and fair. They kept their word and everything they said. They did everything to the tee. They were perfectly on time. The driver and his two helpers went beyond the call of duty to help me, because I'm older, to get it unpacked and where I wanted it. So I had no complaints at all and I would recommend them to anybody.

I’m changing jobs so I had to move about 800 miles away and I got American Van Lines. The experience was really good with the moving consultant but he underestimated the amount of stuff I had. American Van Lines couldn't get to the move, so they farmed it off to another contractor who brought his truck. But it was not enough to carry everything we had and they were going to charge me another $1,100 because they were going to have to rent a truck and then continue loading. I ended up renting a truck and driving it there myself. The guy that American Van Lines sent took some of the stuff, and I took the rest.

I moved from my apartment to another and got American Van Lines’ services. I had a good experience with the moving consultant and the movers who worked were very good. But when the truck left the building, they crashed the building.

We were relocating my grandparents to my parent's house and my experience with American Van Lines was positive. Their rate was very good, their reps were all perfectly nice and the moving crew was excellent. However, the moving consultant was unmemorable. Our biggest complaint was the three-day window of our booking which was really too wide. Other than that, it has been an efficient, smooth and painless experience.

We had a second home up in North Carolina and we've got it on the market and we were just moving some items from that place back down to Florida. Their moving coordinator was very good. She was easy to get a hold of and stayed in contact with me throughout the process. The crew during the move was very helpful. They showed up on time and did their job in a reasonable amount of time. Everything just went smoothly. I've done a lot of the packing myself with the fragile items. I packed in boxes and put in big red letters, breakable or fragile. They complied with whatever I asked them to do. Nothing ended up broken as I unpacked my stuff.

I needed to move for work so I looked for van lines online that had decent reviews. I wanted a major carrier so I searched on Google and it kept on coming back to American Van Lines. My moving coordinator was very helpful. It seemed like I could reach him anytime I wanted. He was very responsive and always available. The person who I worked with to estimate what was in my house was very thorough. The end pricing ended up being almost spot on due to her estimate of how much weight we would have.

I am writing this review to provide a forewarning to others. Like I did, you are doing as much research as possible in choosing which moving company to select. This review concerns our cross-country move from Los Angeles, CA to Brooklyn, NY last winter. I had originally intended to publish earlier, but the birth of a child and a serious injury ate up much of the past several months. Before I detail my experience for this review, let me qualify by stating in the last 29 years, I have previously moved from NYC to Chicago. From NYC to upstate NY. From NYC to Los Angeles. In addition, over many decades, members of my immediate family have moved from one state to another, crisscrossing the US. Not myself, nor any one of my relatives had anything to match my appalling experience. Before choosing American Van Lines from among a group I’d shortlisted, I did considerable research of my own.

American Van Lines has a good reputation and I know some people who have used them in the past. I got them for a move and they were really courteous throughout the whole process. There were no curveballs or any confusions. The crew was awesome and they were the same people who picked the stuff up and dropped it off. They were hilarious and we were bantering back and forth at each other while having a good time. The American Van Lines people were very nice but also had to be very careful because there was a lot of fragile stuff. They did a great job and I'm bought. I would recommend American Van Lines to anyone else and I'd probably use them if I were to move again.

I was relocating and found American Van Lines online. Our moving coordinator, Toni, assisted us with everything that we needed. During the move, the crew was very professional and worked in a timely manner. They showed up when they needed to and delivered in a reasonable time. The entire process took less than 5 days. I had a great experience with them.

We used American Van Lines for moving to our new house which was 10 minutes away from the old house. Renee, our coordinator was very helpful. One of our tabletops, glass tops or the outdoor furniture was left in the truck on the day of the move. That could have been delivered elsewhere by mistake so I was glad that they found it. And then, the person who was bringing it back on a certain day didn’t show up until a week later when I followed up. We had to make a couple of calls for them to bring it back. Other than that issue, I’m happy with everything. It all worked out.

I was moving and the guy from American Van Lines was easy to work with. Plus, Paul, the lead driver, and the other two members of the crew worked so hard. What they did was impressive and I appreciated it. My wife and I thought it was a good experience. They did what they said they were going to do, picked up when they said they were going to pick up and dropped off at the earliest date they said they could drop off.

My grown daughter, a single parent, and granddaughter need to move back to Arkansas, North Carolina and she needed help. I wasn't able physically or just time-wise, to get it down there and do it all myself so I had to figure out what was the best mix of her packing it and somebody else moving it. I got prices from two other companies and American Van Lines’ price was significantly lower. I also looked at the U-Haul option and American was probably about $500 maybe more than U-Haul. But at that time I figured the rental, the gas, the insurance, and everything else, and the plane ticket to get out there to pick up the U-Haul. So for 500 bucks and somebody to help load and unload stuff, that's a no-brainer.

I called different moving companies and the American Van Lines reps were excellent. They were very helpful. Plus, the moving people were prompt, courteous and professional. They did an excellent job.

I've used American Van Lines multiple times and I used them for my daughter's move to New York City. I had a good experience working with the moving coordinator and the moving crew did everything they needed to do. They were very courteous and very careful. They picked up the stuff, secured it, delivered it, and put it where I wanted them to. Excellent productivity and they did a great job. I get a little concerned about moving companies, but they were awesome. They were A+.

I searched online and read some reviews and then I found American Van Lines. It’s for a move from West Coast to East Coast, a two bedroom apartment move. I called them up for a quote and they gave me the quote pretty quickly and set up to pick up on all those things. The entire process was smooth except for few last-minute changes and when they started charging few things based on a distance between where the truck stops and where my house is located, and based on the distance anywhere from where the main door is located.

American Van Lines sent me a card in the mail then I called them up. I told their moving coordinator that I would have everything boxed up so all they had to do was to move the boxes. I also told him how many boxes would be in each room so it was very easy. The crew that we had during the move was excellent. They were moving and talking at the same time. American Van Lines did a very good job and I highly recommend them.

Six months ago, we used American Van Lines. I Googled them, then my wife and I decided to go with them because we saw a lot of good reviews. We had pleasant interactions with the moving coordinator all the time. I was informed if they had delays. The moving crew was excellent too.

I was moving cross country and a colleague of mine referred me to American Van Lines. They have provided service for the pickup, the delivery, and the destination during the time of booking. They were able to accommodate my request and walk me through the process. This was the first time I was doing the move and it was a long distance one as I was moving from Florida to California. Their reps were professional and they answered all the questions that I had. There were just one or two things and probably this is across the industry or the way it works. I was requesting if somebody could come and take a look at what I have, and that way there will be no surprises on the day of pickup.

It’s been a great experience with American Van Lines. They helped with the very hard move that I had. The rep who facilitated the move was great and wonderful. She did her job. She called me and kept telling me everything like when their crew was coming and what they were going to do. The movers were very good too. I have recommended this company to a lot of people I know.

American Van Lines did a really good job. I don't ever plan on moving again, but if I did, I would definitely contact them again. I had to make a couple of changes after the initial booking and the rep took care of them without any problem. Their moving crew was extremely good. They let me know when they'd be arriving and got there right on time. We had most of our stuff packed up and they had to pack up the large stuff, like the beds. They did really well when they packed them up.

We had a bad experience with another company that we've hired so I wanted to know if American Van Lines would hold to their bid and they did. We had a large move from Colorado to California and American Van Lines was on time and provided excellent service. Dwight, the driver, was very professional and helpful. The moving crew was also professional. There weren't any major damage in my belongings. I gave a recommendation of Dwight and the guy that coordinated the movers.

I moved from outside New York City to Madison, Wisconsin, for work. The interactions with the consultant and the moving crew were good, and the crew was quick. American Van Lines was very helpful and friendly and went out of their way to make everything easy for me.

I had to move because of my job. The American Van Lines coordinator on the phone kept me in the loop and everything that he told me seemed to work out well. He did a good job. The driver and his staff who came in were very professional, did a great job as well, and showed up when they told me they’re going to show up. I couldn’t be more pleased. It was a good and positive experience.

I sold my house that I lived in for 40 years to move into a townhome. I got American Van Lines' services because the rep that I talked to on the phone told me how to communicate to them what I had and was very helpful since I've never moved before. I also compared prices and theirs was good. During the move, their crew did a good job. They answered any questions I had that moment and worked quickly. I had a very good experience with AVL and I would recommend them.

American Van Lines gave me a reasonable price and they were decent on the phone. Everything went fine with the moving coordinator and my questions were all answered. The company’s moving crew was good and quick-witted too. Everything worked out well with them. I’d recommend American Van Lines and if anybody wants to move, they should visit AVL.

I retired and I got American Van Lines for my move as they’ve been around for years. Everything went nice and smooth with my moving coordinator and the crew for the move was awesome. Romeo and his partner were really friendly, easy to talk to and get along with, and did a bang-up job for me. I was ecstatic.

Everything was fine with American Van Lines. Their rate was still high but compared to the other companies, it was very competitive. Their crew during the move did a good job. American Van Lines should give a better time frame from pick up to delivery, but they have been helpful in a stressful time.

The moving coordinator was nice but I had an issue with them. When he set me up, I told him the day that my daughter had to move. He set it up for a Thursday and they were good about getting me set up for the pickup. I was living in West Virginia, and I was going to North Carolina for her graduation that weekend. They were nice and set it up for that day, but then I was going to be down there that weekend, so when they said that nobody was going to be home to receive the delivery, they were supposed to let me know. The night before they were to pick it up, they told me they were going to pick it up on Thursday, and deliver it to West Virginia on Friday. And I was going to be in North Carolina. So it was not a very good experience in that situation because I didn’t feel that they listened to me. I was very upset because I said I was not going to be home to accept the delivery.

We had some stuff moved from our grandmother’s apartment in Ohio to my house in Iowa. I googled movers on the web and American Van Lines came up. Their moving coordinator was friendly. We had a unique move so she and her team worked with us as far as only doing certain things. They also helped with the pricing since it was based on the fact that it was just some pieces of furniture as opposed to moving a three-room apartment. Overall, American Van Lines was excellent and very efficient. Everything was great.

A friend of mine inquired with American Van Lines and they gave him the best quote out of all the companies that he contacted. So he recommended them to me. When I called them, I got a really favorable quote within 20 minutes of the conversation and they were able to accommodate my work schedule so we decided to go with them. We already packed everything and moved the small items so they just moved our furniture. They were very quick and efficient. They were like clockwork and they finished the project in less time than they quoted me. They wanted to get the project done before the storm came in, so they brought in an extra hand and didn't charge me for his help. They were very good.

My brother passed away and I needed to move certain objects of his belongings to another state. It was a situation where I was taking care of the aftermath of his death and I used American Van Lines to move his belongings. There was not a lot of objects, but we had some difficult objects. We had a motorcycle and a generator. The experience was good. When I talked to my moving coordinator, he was very responsive and always very helpful. He answered my questions, was able to engage with me and understand the nature of the circumstances and what I was trying to do. The delivery crew was good. They were also responsive and very helpful. The communication was wonderful. Every step of the way, they were calling and telling me what was happening. So, it was great. I was very satisfied.

I got an advertisement from American Van Lines in the mail after my house went on the real estate market. The person I spoke with was so helpful and pleasant compared to the other places I called. The crew was friendly, efficient and professional. They showed up on time and the boxes were delivered when they said they would be. So, I'm very happy with my experience.

When I listed my property, all the moving companies started sending postcards. Peter who was the man I had dealt with was the reason I went with American Van Lines because he was very informative and a very nice person, and I just felt comfortable with them. The only bad thing was that we moved the day after Christmas. Two guys called in sick and so they didn’t have enough movers. They didn’t finish our job in time. It was getting dark so we had to stay in a hotel because all our stuff was in the truck. We hadn’t planned it because we thought they were going to be done. But it was just a small inconvenience and they did a fine job. A few things were broken, but you kind of expect that, and it wasn’t anything near and dear to our hearts. I called them and they said, “Oh, well, too bad”. Nevertheless, I’ve recommended American Van Lines since then.

We were referred to American Van Lines by another van line because they didn’t want to do our move since it was too far. The moving coordinator and the moving consultant were one and the same person, and she was terrific, very helpful and had a very good personality. The crew during the move was also great. Those guys were really good and we really like them. They were good guys, had good personalities and did a good job in moving. American Van Lines is upfront about the cost and the timing as well. They put out a schedule and they kept their schedule, so our family is very pleased with them. We wouldn’t hesitate to use them again. It was, after all, a very rewarding professional experience.

The moving coordinator was very enthusiastic and very professional, and it gave me a sense of confidence. I liked the crew that helped me during the move. However, there was a little bump in the service that I received because they were working with the apartment personnel in my building. Somehow, there was a misunderstanding between the building personnel and the crew as the crew needed to request access to the elevator when they needed it. They didn't do that and we ended up having to wait a lot longer for the elevator, not realizing what was going on.

I got divorced and moved from Houston to Brooksville, Florida, where my brother, the only family I have left, lives. I went to the Better Business Bureau and American Van Line was one of the recommended ones. I also got in touch with one of their rep and she was so good at selling me their service that I took it. They gave me a quote based on the boxes and things that but after they loaded the truck and checked everything, they gave me $300 back which was good. The person who did the move was very professional and delicate. I was so happy that they brought mats and took them inside the house before they started doing things inside. They kept the carpet clean and the new house has hardwood floors and they were very careful not to get anything dirty.

I contacted about three other moving companies, and American Van Lines had the best reviews online. They also kept me with the same person throughout. He was good and very knowledgeable. The other ones would transfer me to another person and their communication in between didn’t’ work out, and I got frustrated with them. The moving crew was great. I even tipped them because nothing was broken or missing. I moved from California to Portland, Oregon, and so I flew up and met them at my house. They were moving stuff when it was snowing. They did a great job and I would recommend them.

I got a new job so we moved from coast to coast and American Van Lines had my stuff where they needed to be. Their moving coordinator was really good and every time I had a question, he got back to us quickly. One guy took our information and the other one was our point of contact if there were issues along the way. He told us when the truck was going to be there, checked it periodically to make sure that we had the right weight amount and if we had to add or take anything off, he did it for us so our moving estimate would be updated in real time.

I would recommend American Van Lines. My interactions with them were good.

I moved up to a place closer to my work and I had a good experience with the moving consultant of American Van Lines. They were very helpful. The moving coordinator told me what they were going to do and he showed me the list of what I gave them when I asked for the quotation. I did my packing and sent for the furniture. They came on time, did the pick up and move to the other apartment, and they were able to finish within two hours.