American Van Lines Reviews

American Van Lines worked great for me. They were on-time, quick and efficient. There was no hassle at all. So I recommend it. I was very satisfied. The moving coordinator was very knowledgeable and we got everything taken care of. The crew were dynamite. They were very good with all of our breakables. They took care of business. It was awesome and wasn’t hard.

We selected American Van Lines (AVL) due to the timely quote over the phone and the good online reviews (both Consumer Affairs and Google reviews). The sales agent went through contents in each rooms with me over the phone, and was able to provide an estimated household content weight and cost. The estimated cost was at the lower range shown in Moving.com, so I selected AVL based on the good reviews. The loading dates and delivery dates were provided in a time window in the estimate. This usually is not a issue, except our new condo in Denver has a more strict move-in/move-out procedure; that an appointment needs to be made ahead of time, over weekdays only. This complicated our unloading arrangement, but our AVL coordinator was doing his best to accommodate this requirement.

American Van Lines' moving coordinator was good and she reiterated a lot of things. The movers in San Diego until we got to Oklahoma City were professional. They were great, and they didn’t misconduct themselves, cuss and get on complaining. And there were three boxes that were not checked off on the sheet, and about five weeks later, the driver sent somebody from Dallas to come back to Oklahoma City to give us our remaining boxes. He was cordial enough to let me know he had the boxes. He had many households on his truck and I understood that he couldn't just bring them down and go back so he gave me a timeline. For the most part, it was fulfilled and everything was returned. And if I was moving again across state, I would call American Van Lines again.

There were 2 major issues with our move. First and biggest, they tried to cancel our move with less than a week's notice. Second, our belongings were late. Issue #1: mover cancellation. We booked our move in January 2018 for a load date of 3/12-3/14/18. When I called to provide the delivery address the week before our move was scheduled, I was told that something had come up with one of their trucks and, with less than a week's notice, they "wouldn't be able to service my move". Note - I had to call THEM to find this out. After many frantic phone calls (and us having to change multiple travel plans because we were flying to where our belongings were for pick-up), they were able to reschedule for later in the week.

We had done some shopping and went with American Van Lines based on the reference that I had received. The moving consultant came out at the house to do the estimate and he was very good. And the crew during the move worked quite long and didn’t rush. They didn’t do a poor job at packing as well. American Van Lines did an efficient job and everything arrived fine. Not a little thing was damaged.

I went online and read American Van Lines's reviews, and they seem to have a high rating. The moving coordinator was very good and the moving crew was very good as well. The only problem I had was that on the day of the delivery, I was given a couple of different dates. And then, they had to be changed at the last minute. So, I felt that there was a disconnect between the dispatcher and the driver as far as timelines. They came in before the last day that they stated, but there were four days of waiting around. But Dan tried very hard to keep us in the loop.

When I first talked to American Van Lines, they were really good. Then when they came to pick up all my goods from Arizona, it was excellent. They were really good people. They packed up everything, packed stuff neatly and marked the boxes. They were quick, they didn’t break anything and didn’t push anything around. And the hired help they had were really good. But when it came to unloading here in Maryland, it was a different story.

My move was from California to Texas and I looked online and filled something out from American Van Lines saying I was interested. They called and asked me about all the things that I had to move, and we walked through the house together on the phone. The first person that I talked to was the consultant, while the second person was my contact throughout that I could call anytime. The ones that moved us out were great, and the ones that moved us in were great as well. What I paid for was probably three times more than the estimate, but it was my fault since I didn’t tell them all the things that I had. Plus every moving company gives you a way lower estimate than what actually is the cost and that's incredibly frustrating.

A lot of people in this community have used American Van Lines and they were very well recommended. The price was right and they did a very good job. The person I dealt with was very good and accommodating. He came over in the weekend and brought me boxes. I have dealt with moving companies in the past and American Van Lines is probably the best one I ever used. I would use them again.

Everything went smooth with American Van Lines. They were very professional and got everything done in a timely manner. The moving coordinator was awesome because I had a change in my move about 15 times and she was stellar with it. The move was supposed to be 15 miles and then it ended up being like 40 miles. American Van Lines is a great moving company and I would book them.

We reviewed a bunch of moving companies, and the moving coordinator from American Van Lines was more professional than the other three I was talking to at the time. He made me feel comfortable, explained things, laid out cost, and explained the process. I had a very good talk with him and he helped me understand the process, the cost and options. The moving crew was good, very nice, very polite, very professional, hard working, very easy to get along with and very conscientious. They did a very good job. I would tell others to use American Van Lines. They were expensive but you get what you pay for.

American Van Lines staff is an A team of professionals. All my furniture and personal belongings were packed with care in my Washington DC home, placed into American Van Lines storage for over 6 months and delivered to my new Florida home with utmost care and consideration. Timing was as promised. Communication excellent. I would recommend this company to any person or company who is looking for stress free as possible moving experience.

We just completed a cross county move using American Van Lines. The crew on both ends of the move were amazing. I appreciated having a moving coordinator from their home office assigned to our move. She checked in periodically throughout the process to make sure things were going as planned. The moving team was extremely careful with our belongings. The only minor damage was to a headboard that proved extremely tricky to remove from an upper level bedroom. Everything was packed professionally and we only had to wait one day in our new state for our belongings to arrive. Every person we encountered was professional, kind and helpful. We highly recommend American Van Lines as a top notch moving company.

Very pleased with the professional and courteous handling of my move. Helpful from the beginning in arranging for the move to the pickup and delivery of my household items. Very mindful in packing and the handling of my articles during the start to the finish. If I could rate this move higher than a "5", I would gladly.

I got a couple of quotes from moving companies and American Van Lines had the same quote so, I just went ahead with them. Marcus, our moving coordinator, was initially good but he dropped the ball two or three times and I was unhappy with that. The first one was when I asked if our large mirror could be considered furniture and if they could wrap it up or sent separately. He said sure and told us to send him a photo to ask their quality assurance department. He said he would get back to me but he never did and we had to box up before the movers came. I just ignored it and the mover assisted us in moving it.

Couldn't ask for nicer guy than Brian in working out all the details for us. The crew that actually showed up were likewise a fabulous group of guys. They made everything so easy... and fun. Great sense of humor while doing a tough job. Thank you to all involved.

I worked with American Lines and the moving coordinator was good. The moving crew were also fast, efficient and did a good job. Everything was fine with the condition of the items when it arrived. So use them.

The experience leading up to our move was great, they communicated when they said they would. However, a couple of days into our move and once our stuff was already on the truck, things went sideways. They extended our delivery date the day before it was supposed to arrive AND charged our card the maximum moving amount!!! We kept asking for the weight of our items and they would not tell us! In addition, dealing with Esther ** was a nightmare, she was rude and would call with NO updated. DO NOT HIRE THEM!!!

I was happy with American Van Lines' service. The people who came to pack my things did a fantastic and wonderful job. I was very impressed. In everything from moving my stuff from the warehouse to my new place, the movers were very helpful and patient. However, there was some items that were damaged and some items were lost and have not yet been recovered. I'm particularly upset about my new bedroom set. Different pieces were damaged. There were gashes and scratches. I also have a TV stand where the glass shelves are missing. I can’t use the stand without replacing the glass shelf and I have to have them made. I filed a claim for my lost and damaged items. They sent help and told me what to do. Now I’m just waiting. Other than that, it was good.

Very professional move from start to finish. Would absolutely refer American to family and friends. Dishes were wrapped and packed properly. All furniture was properly wrapped. It was a small move and the entire move lasted only a few hours. Crew was polite.

Movers arrived on schedule and went right to work. Very friendly, helpful, and efficient. Definitely went the extra mile when certain items were not as prepared as they should have been. Truck arrived at the North East destination as promised (only a few days) and the cargo was offloaded quickly and efficiently. Have not opened every box yet but all looks in good shape; no damage to outer cartons.

We decided to get out of Asheville and move down to Maiden. American Van Lines had good reviews and when we paid for the service, it was all said and done. Their moving consultant was great, though their crew was a little hesitant at first. We actually made them lunch and they loosened up a little bit and were great to deal with. And overall, I didn't have any problem with American Van Lines.

I heard about American Van Lines from a real estate agent that sold our condo in Florida. Our moving coordinator, Brian, did a great job. We were satisfied 100%, except we just had an issue with one of our paintings. I guess when they wrapped it, they didn't wrap it tight enough which damaged the frame which we have a claim in for now. I did it at like the middle of March and they say they have 120 days to look at the claim. But the guys who packed and unpacked my stuff were great.

We decided to move to Colorado and enjoy it. Then we did a search on reputable moving companies and American Van Lines popped up. It was on a retirement site. Their moving consultant was very helpful. She called in to check on us to see if things are going well and if we had any questions and my questions got answered. However, it was clear that I was not familiar with moving terminology as the coordinator was. Sometimes, I had a hard time understanding what she was talking about. But the only complaint is I didn’t realize that once I contract to have my things moved, the moving coordinator moves on and passes it over to someone else. And I spent several times calling the coordinator and trying to get some questions answered but she never returned the call. And then I later found out it was because my account had been given to a customer care representative who worked very well.

I was surfing the web for moving companies. Two Men and a Truck came up first then American Van Lines was second. When I spoke to Two Men and a Truck, they wanted way too much money while American Van Lines was a lot cheaper, so I went with them. The rep I worked with answered all my questions. I told him what I had and he booked me up. I moved about 20 miles and he was very helpful. I told him what I needed and when I needed to do it and he got things done easily. The moving crew also bent over backwards for me and were very professional. I’ve recommended American Van Lines to others.

I was relocating to a different state and a colleague told me about American Van Lines. They’re very helpful and prompt in returning my calls, and I had no issues and no property damage. It’s good to go with them. I had a fair interaction with the rep and the driver was nice too. Everything went smooth and well and I would definitely recommend them to my other colleagues and friends.

These guys are so great, fast and reliable. They got my stuff moved from North Carolina to Florida in 1 day. No shady business or trying to change the price on you like what I heard happens with some other companies. Everyone from their customer service to their movers was very professional and competent. I highly recommend this company for anyone who is looking for a hassle free move.

I really recommend American Van Lines to anyone in need of movers. They were GREAT! Do yourselves a favor and let them handle it, was the best decision I did. If the scale was 1 thru 10 they'd be 11, honestly!

Very pleased with service; from the sales rep, account manager, and the crew that did the move. The gentlemen worked well together and did excellent work, the moving crew was professional and courteous; my husband and I were very pleased.

My wife did a bunch of research, but in the end, the prior reputation of American Van Lines especially the two positive moves by our son was how we ultimately settled on choosing them. The moving coordinator was very responsive. We talked regularly. I oftentimes had to play a bit of phone tag. But overall, as we finalized the estimates and make a few changes at the end, it worked out well.

The original movers that we've had made a deal that they couldn’t live up to and didn't want to give back the deposit, so when we switched to American Van Lines, I was very nervous. I was thinking that everything would go wrong. But Allan, our moving coordinator, was very good in taking care of everything. I was also very appreciative of the two gentlemen who did the packing up. They were wonderful. I've packed a lot of things myself, yet a lot was left and they packed up quickly and efficiently.

Don’t use this “mover”. Here’s the bottom line: they did a lousy job on my move, and tried to pay me off in exchange for keeping quiet—ie, not warning others like you. Now, in more detail: American Van Lines is actually a broker of moving services, which means they subcontract the actual move out to unknown entities over whom they have no quality control. It's the luck of the draw and I drew a nightmare.

I found American Van Lines through the internet. They contacted me and stayed in communication. Their moving crew was very good. If I move again I will definitely consider going back to them. Others should chat with American Van Lines and see if they would do the same for them as they did for me.

The moving coordinators of American Van Lines were responsive and very helpful. They talked to us about how much product we were going to move and they anticipated how much room we needed in the truck, and they were accurate with that. They were also very good about getting back to us. First, they gave us a window of three days for the truck to be here. Then we got a couple of days before they told us the definite time and day of the truck's arrival, within a window of a couple of hours, and that was very good. The movers were very friendly and nice. They worked hard and they kept working so their productivity was good. I've mentioned American Van Lines to the people in the organization that I work for.

On the pickup date, American Van Lines was a day late and they didn't keep me in the loop so we had some issues about that. All the movers were very nice but the whole coordination was bad because we were due to fly out on that day. It was nerve-wracking to not know we're going to get picked up. We tried to reach the moving coordinator staff but American Van Lines is on the East Coast in Florida and we're on the West Coast in Nevada. So because of the time difference, we were able to reach them very late after a lot of calls and not very happy voicemails I’ve left them. Finally, one of the managers reached out to us and they assured us that they're going to make it happen even if they have to buy us another plane ticket.

Communicative. Reliable. Professional. Friendly. I have been through 3 long haul moves in less than four years. If I ever move again, AVL will be the only moving company I work with. They partnered with me on every step in the process. My mover Tim, and his crew, treated me and my belongings like I was a member of their family. Overall, a very different experience than any other. Thank you AVL!!!

Everyone that I dealt with at AVL was courteous and professional. It made the entire process easy. Would recommend AVL to friends and family or anyone planning on making a move. If we move again would definitely use AVL again.

I’ve used American Van Lines' services in the past. This time, I had to move for work and my experience in speaking with their moving coordinators was good. They stayed in touch with me continually, making sure everything was going okay. My interaction with the moving crew was positive and I didn’t have any problems with them whatsoever. They were productive and always very helpful.

We were relocating and moving back from Virginia to Texas, and we did a web search trying to see who we could find. I talked to one person from American Van Lines when I was setting up initial conversations and using their app on my phone to walk around and show them the items in the house. He did a good estimate from walking around the house and explaining things as I went around. As the date came closer, I was contacted by another person who coordinated and kept me up to date on their arrival and how quick it would take them to drop my stuff off. That was pretty good as well, though he was a little difficult to reach from time to time. He didn't always pick up, and sometimes I ended up calling the main number and asking for them and somebody would go find them.

We were moving six miles just to downsize and my wife was looking for good moving companies and getting recommendations from neighbors. American Van Lines was competitive price-wise, and their moving coordinator was very friendly, helpful and cheerful. Also, the moving crew was very good, professional and quick. They moved very quickly, less than the maximum time that we were suggested.

The moving coordinator and moving crew of American Van Lines that helped us were good and professional. They couldn’t bring the things in my driveway from the beginning because the road is winding and there's a hill. And they basically said if we wanted to get it here we got to pay for that. What they have to do was rent a truck and park at some parking lot somewhere nearby our house. And we were going to have to transfer back and forth loading up things.

I'm in the military and when I asked around people directed me American Van Lines. The moving coordinator was very helpful, very direct and straightforward. Most of the items came from Pennsylvania to California. The primary means of communication was face to face on day one. And then if I had any issues or questions I called and that happened once. It was a little hard getting in and out of the area that I was at but I offered to help the moving crew just because from the truck to my house the moving crew had to basically go a city block with every single item. I'm overall happy with the service.

My realtor recommended American Van Lines. I've had a couple of moves and the most recent one from Florida went well. Everything went fine with the rep who assisted me. He was very personable, confident, and reassuring. During the move, the crew was good and conscientious, and they seemed to care. I paid $6,500 which is a lot of money and I went with American Van Lines even though their cost was higher, but the move turned out to be fine. They might be too expensive, but they were good.

The team was very organized and did a good job with the packing and our move. Ester in Customer Service was frequently contacting us to make sure we were aware of scheduling and timing for everything and she followed up on each phase of our move to make sure we were taken care of. Thanks American Van Lines! And thanks Ester!

American Van Lines was on a website recommending the best moving van companies. They were quite upfront with everything, very businesslike and no hidden fees. They sent me an inventory and I filled it out. I had done a lot of packing beforehand so it was pretty straightforward. During the move, the crew was very professional. They moved so fast that we had to try to catch up to get to the destination. I'd recommend American Van Lines.

My moving day went very well from beginning to end. Customer service and Brian reassured me I would have the size truck I requested and they did. The 4 gentlemen were very professional and did a terrific job. I would definitely recommend American Van Lines as my experience was a good one. Thank you.

Overall, I would recommend American Van Lines. When getting my initial quote, the representative was helpful and gave me all the information I needed. Then someone followed up a couple weeks later. The movers were excellent--professional, timely, and very nice. The only negative thing I would say is that I did not get a phone call to let me know of the date and time of the pickup--I had to call them myself to get that information. The movers dropped everything off 3 days later for a 500 mile move, which I thought was impressive! It was also a little tricky getting a time frame from American Van Lines of when the drop off would be--they just gave us the date and then later in the afternoon, we were finally given a drop-off time. (The movers had run into some bad snowstorms on the way, so it was understandable.)

We used American Van Lines back in the '80s to move and we used them again recently. They called, made appointments and told me when to expect everybody to show up. The moving crew did their business. I just sat around and waited for them to load the truck.

They kept us informed every step of the way, always returned our calls and advised us on our move. The moving men were quick and took care of our belongings. They called us before they arrived. Would recommend this company.

Delivery 222 Inman Lane NE - We checked in many times about the need to pack one day and load the next. The dispatcher told us not necessary. The night before the move they call to say they needed to move the pack and load (airline tickets were bought, animals booked on flights etc). After much complaining they finally packed and loaded same day. Driver was very pleasant. The packers, 3 brothers in Denver were very nice but did a terrible job in the pack and load.

We had a reasonably good experience with American Van Lines. I had a good driver but there were a couple of big dents on my French door refrigerator. And also they did some damage to the water or ice dispenser. And when I called the adjuster, she, in a very unsympathetic way, told me that I signed up for the lower level of insurance and even though each of those was going to cost me about $400 each I was only covered for something like $160. It wasn't what she told me but the way she told me so I wasn't happy with her. It was really curt and very short. And at that time when everything has already happened there was no need for her to be curt and short. She just needed to explain the rules and remind me of what I signed.

Marcus **, my main contact person, was unfailingly polite and helpful and kept me informed about everything. The movers were polite, cheerful, helpful and even did extra things to help me. I think your company is professional and dependable in the times you said for pickup and delivery. Thank you for a painless and excellent service.

I asked for the movers to come on Saturday the 24th. I was told they might arrive on the 25th, to which I stressed that I would be flying out on the 25th and wouldn't be available that day. When I called on the 23rd to update my inventory, I was told that I was scheduled on the 25th. Why I had to call to find this out is outrageous. I had to sign a POA over to my landlord because, as I had stressed before, I wasn't going to be around on the 25th. My plea seemed to have fallen on deaf ears.

I had used American Van Lines before so I used them again. My interactions with their reps were very good and I had a great time with the moving crew. However, I had a glass tabletop that was missing. All the while, I thought I left it at the apartment. So, I went back and looked twice. And then I thought it was left in the truck. I contacted them, talked to them three or four times and I sent about five emails, I even sent pictures. I have two glass-tops and I sent them a picture of one. I told them in the last email, which I sent yesterday, "If I need to go file a claim, that's fine. I'll go do it. But just tell me that. That's all I'm asking." They said, "Our claims department will get in touch with you," which is fine. If they're gonna do something, that's great too. But if not, at least I know. Other than that, everything was perfect.

I was relocating for a job promotion and the moving coordinator was very professional and reliable. He took me through the whole process of moving, and any questions I had, he always answered them. The mover was very friendly and professional too. He labeled all my furniture and organized it pretty well. If I told him to put it somewhere, he would put the furniture wherever I wanted to. He also put pads all over the stairs so the wooden floors wouldn’t get scratched. They did a great job when it came to taking care of not only my property, but the actual location itself. It was a great experience and if I have to move again in the future, I will be contacting American Van Lines for their services again.

The president of American Van Lines contacted me directly to work out a solution that was agreeable. We were fairly compensated for the issues, problems, and damages that occurred during the move. We received a personal apology from the president as well for all of the problems. Everything has been resolved to our satisfaction

On my move recently to Atlanta I experienced terrible customer service from my moving coordinator Marisol **. Part of the problem may be American's policy for giving large windows of time with only 24 hours notice of pick up and delivery. This made it very difficult for me to work and move. Marisol was not the least bit empathetic or helpful throughout the whole process. Just one example of this: I was told my belongings would be delivered on Friday March 16. She said she would call me on the 15th to confirm time. She never called and my belongings were not delivered until the 17th.

The moving coordinators from American Van Lines were prompt and answered all my questions and they had a game plan set up, so it all worked well. And the moving consultant was excellent. The crew was really good and professional and worked hard to get it done in a timely manner, and nothing was broken on the receiving end. So they did a really good job.

I had four people that I dealt with at American Van Lines. First, I dealt with the salesman. Then I was given a name of a moving coordinator who was there sometimes and sometimes not. And then I got another person. I got one to coordinate it down from Maryland to Florida and the second one from Florida to where we moved into. The experiences were all good and positive. The move went very well. Everyone was very pleasant and helpful. The crew that came out to Maryland to pick up our stuff was excellent. And the crew that moved us in from your warehouse to our current home in Tamarack was also excellent. They all did a great job.

This was one of the most positive moves I've had. I'm 75 years old and I was living in California by myself. I wanted to be close to my family and it was 3000 miles to Illinois. In the beginning, American Van Lines changed my coordinator three times and that confused me a little bit 'cause I wasn't sure who I was supposed to be talking to. But everyone I talked to did a good job. The crew was also pleasant. They did a very good job packing and they were careful with all my stuff.

My spouse was moving for a job, and my moving coordinator from American Van Lines was absolutely wonderful and a very nice lady. She was really friendly, very knowledgeable and she was always there if I had a question. It didn’t ever seem like she was frustrated because I usually ask a lot of questions. If she didn’t know something, she could find it and then she would contact me back.

We sold our house in Kentucky and bought a house in Florida. We used American Van Lines when we moved and our coordinator was good. But we did not get a phone call from her 24 hours prior to the movers coming here. She called us on a Thursday and said it was probably going to be Saturday that the furniture would be delivered, but she will call me back on Friday with a time. I waited on Friday to hear from her, but there was no call. So, I thought, "Okay. Well, maybe she forgot. We'll wait around Saturday. Furniture will be delivered Saturday." At about, 4 o'clock, there was no furniture and no call, so I called them. The guy who answered the phone said it would be Monday or Tuesday, and they were not sure yet but somebody would contact us back from there. On Monday, we stayed around all day. And didn't hear anything the rest of the day.

The 1st representative's communication at American Van Lines started out great then he stopped communicating with us after we made our 50% deposit payment. The next representative started off with excellent communication. As our delivery date approached we reached out to him with 3 emails and 2 voice mail messages to finalize the delivery details and we did not heard back from him. His supervisor did a great job of taking over with the delivery details. The reciprocal Delivery company, Glass City delivery, did a great job of delivering all of our furniture and boxes on time and without issue. Overall, we were still satisfied with the delivery from American Van Lines.

I was very happy with American Van Lines' service. My whole move went really well. They were having a bit of an issue with their computer when I was giving them the data. And then, they called me back twice about billing and they kept re-asking me about stuff. It was just me re-clarifying what was included in the move. But they were there early, which wasn’t a problem for me. It could have been to some people I imagine but it wasn’t for me. That kind of worked to my advantage. The billing was less than what they originally quoted by a thousand, and that was good. The movers were faster than I expected, too. They packaged everything really good and nothing was hurt. I saw one minor thing that was damaged but it was just a caster wheel on a file cabinet. The file cabinet was old.

Friendly and efficient service. Would definitely recommend your services to others. Have used your services in the past and definitely would again in the future. This was a local move and everything went smoothly. BRIAN was also very helpful with my move.

I bought a house in Colorado and I was moving things that I owned. I googled American Van Lines and because they take credit cards, I decided to use them. From what I'm reading, companies that take credit cards and not only just cash are more believable than other companies, and I got burned by that once before. They also usually own their trucks.

I moved from an apartment to a nice condo that's closer to the beach, and I went with American Van Lines based on the recommendation of a friend. The coordinator was very accommodating to my needs. The movers were also accommodating to everything I asked for and they did a good job. They wrapped everything up and padded everything really well. I had a company move me a couple other times before and they didn't wrap things up as good. Plus the movers from AVL were really quick. They showed up, I got them started and I left. I wasn’t even there most of the time. It was simple and they were clean. I got everything in the place now and it's been there for a couple of months and with no damages that I know of. Their service was also fairly priced. I'd recommend them.

My experience with AVL started in January 2016 when they moved my belongings from North Haven, CT to their FL storage facility. The two professionals on the CT move were efficient, careful, and courteous. The belongings were delivered out of the FL storage facility in March 2018 and this time were moved to my new location in Deerfield Beach, FL The three professionals (all different from the initial move) involved in this process carried out their duties in the same efficient, careful, and courteous manner as the the initial movers.

We relocated to a different area that was close to 300 miles away and overall, our experience with American Van Lines was really good. They left without putting one of the mirrors up on the dresser and I found a few things that have been damaged but there was nothing major. I even made a referral for someone else for a similar move to the same location.

I took a new job and moved from New York City to Virginia Beach. The issue I had with American Van Lines was getting our delivery date scheduled in conjunction with the closing date of my house. But the moving crew was awesome. They were a lot of fun and I really enjoyed working with them.

I never met the management staff, my realtor recommended AVL and I had a coordinator contact me to be sure the details were correct. I was an out of state resident but it did not matter. They arrived as promised and made easy work of the move. Nothing was damaged, and it was nice to arrive "home" to see everything in place. I was not present for much of the move because of schedule, but I wasn't needed. Great company! I've always moved myself previously, I don't plan to do it again without AVL

I went on a site where there was an advertisement on three men or truck and two men for $45 which I can't remember what they called. But next thing I knew, I was dealing with a different situation. It was American Van Lines with that other name on the truck and it ended up being far more with it right at a $1,000. If I had realized the expense was going to run up anywhere near that, I could have gotten somebody else with a clear contract from the very beginning. Also, it sounded like something where you were going to do a partial move. I ended up paying a fee that would have gotten us a total move where a lot of people come in and prepare and move everything. But instead, we only got not all of the bigger items moved.

When I first Googled moving companies I was worried. Among 4 companies I chose American Van Lines. Alan the moving estimator was polite, professional and knew his job well. The guy was there from the estimate to the day of moving. The moving crew was excellent, quick and knowledgeable of what they were doing - experienced. Theresa my moving coordinator played a vital role and was in touch from she took over even to the day after delivery. I was so satisfied that I had to courteously call both Alan and Theresa to thank them for an uneventful move, excellent, professional, reliable and affordable service. They are the BEST!

Every aspect of this move was positive for me. Marcus, my project contact was on the ball. Manny and the men he used were unbelievable! Very capable and did everything perfectly and quickly not to mention Manny was a real prince and accommodating. Price was exceptional and right on the nose as far as estimating and actual. There were no surprises at the end. I've recommended American Van Lines to everyone.

We sold our house and we were moving. We were getting quotes from the local moving company that had to drop three hours to get here which is a long drive and American Van Lines was cheaper. The first person I talked to was William when I schedule it and then, I talked to the moving coordinator with whom I went over and listed every piece of furniture that I wanted them to move. And the crew was very pleasant and they were hard workers. They were there at the time they said they would be. They went straight to work and got the work done. I was impressed with how fast they got everything loaded up into the track. Then, as we were finishing the move, the coordinator called to make sure everything was okay that day. She was great. Everything went smooth and when we build another home, we would call them to come move everything that they just moved. I would recommend American Van Lines.

I started researching for long distance moving companies and saw American Van Lines. Their rep got us sold on it. I talked to him, he got the move scheduled, and he took the first deposit. We needed to deposit half of the quoted amount and then pay the rest once we've moved. Their moving coordinator sent me some paperwork to sign to make sure the date was set. She was the one that got in touch with dispatch and told me when the movers would be there, what day and what time frame. During the move, she would call and make sure that everything was still going good and making sure the truck driver was staying in touch with me and all that. So, the interactions were really good. They were on top of things.

Move household and storage unit from upstate NY to FL. Schedule times were met, crew was helpful, friendly and very efficient. The initial order was by phone and online. Online is difficult for me but with staff help and patience the process was accomplished.

American Van Lines did a fantastic job! From the call center reps, to the packers, driver and unpackers, it went really well! Just watch the packers, we were not taking everything in our house and I had explained and marked what was to be packed. A few things that were not supposed to be packed were. I did catch it and they unpacked those items. The driver we had was the best! Not only did our stuff arrive in a timely manner, accounted for and unbroken, but he was the best packer of them all! Moving is very stressful, especially moving 1700 miles, but American Van Lines really helped reduce that stress.

I could not have asked for a better crew for my move. Thank you so much. I will definitely recommend you to others when they have a need for a moving company. Thanks again for making this experience such a positive one.

American Van Lines' service was excellent. Everything that they promised me they would do, they did it in a timely manner. The driver and his helper were excellent. They treated my stuff with total respect. I watched them pack it and they packed it perfectly. When they got to my destination, they unpacked it and set it up perfectly. It was a very good experience. I would recommend American Van Lines to anybody. If they can afford them, they should book them.

They did a great job helping me with my difficult interstate move! They took apart and put together my beds and dining table. They put everything in the right place. It was well organized by their lead man. I would use this team again!

My wife and I are extremely pleased with our experience with American Van Lines. All the personnel with whom we interacted impressed us with their courtesy, their commitment to delivering exceptional service, and their ability to move our belongings carefully and on time. Thanks to Peter, Ashley and the three men who did the actual moving. A wonderful job.

The folks at American Van Lines are very personable and professional; from calling to request a quote to the gentlemen that unpacked my furniture. Everyone was kind and had great customer service, especially my assigned agent, Marcus, who always kept me informed and answered all my questions. Furniture was timely delivered and placed exactly where I requested with care. I would certainly recommend them!

The American Van Lines representatives service was wonderful. Awan was so quick, professional and helpful to schedule the move. I called a few companies and he was the best. Sam made the entire process so smooth, easy, and stress-free. He was so patient, very friendly, and has such a calmed demeanor. What a wonderful person! The driver, Roderick, also a wonderful person, did an excellent job with the delivery, loading and unloading everything with so much care. All the furniture and other belongings were packed so well. He paid attention to every detail to ensure everything was correct. His helper in Columbus also did a great job unloading. I felt that everyone at this company I interacted with cared about me. They exceeded my expectations. I am grateful to American Van Lines for such a wonderful service. Thank you very much!

I moved from a two-bedroom apartment to a three-bedroom house and the locations were within the same five miles. It was a very local move. I did a little homework online and found American Van Lines. I was trying to hit a certain price and when I gave them my estimate, their price came right in the ballpark. The coordinator I talked to on the phone was very helpful and got back to me on a weekend. I was not expecting to hear back from them since I made the online inquiry on a Friday. But she got back to me on a Saturday and we had things in hand before business on Monday morning.

Professional team from start to finish. They offered a fair rate and were communicative through the process. Delivery and pick up was efficient and swift. Team answered all calls or returned them promptly. Items arrived intact. Definitely would use again.

I got a divorce and did a 10-mile move with American Van Lines almost a year ago. The movers did a fantastic job working within the three-hour window and they even went so far as to reassemble some bedroom furniture and cleaned up. They went beyond and above the call of duty because they were helpful and kind. They were also friendly and professional. The person who was in charge was fairly in charge of the rest of the crew and everyone did what they were supposed to do. Even the moving coordinator I dealt with prior to the move was fantastic. She explained everything over the phone and then I dropped off the paperwork and picked up boxes at the site. Everyone was just super. The move was seamless, perfect and hassle-free. They also honored a veteran’s discount, which I appreciated.

I sold my place and I wanted to get an apartment. The move wasn't very far and American Van Lines’ moving coordinator was very nice, efficient and informative. I also went to their office to pick up some boxes and that was a pleasant experience. The moving crew was okay too, but I didn’t like the way the driver handled our interactions. In almost the very first thing he said, he was begging for tips. People should not ask for tips though. You should earn them. If you get any, that’s fine but if you don’t, that ought to be fine too. He made an issue of it during the whole time we were moving and it got on my nerves. I didn’t like his inquisitive questions and he was even trying to sell his merchandise. He was too nosy and suggestive. I just wanted to move. Still, I gave a tip and I would use the company again. I had no problem with their rates and their service. I just wouldn't want that driver.

Very nice personnel & courteous movers (more than worth a generous tip... lol) relatively fast, careful. No damage. God bless. I would recommend this moving company to all. Ashley will guide you through the process.

Representative at the meeting for the was estimate quick and efficient. The moving crew was polite, careful, and as tidy as possible under the circumstances. Communication throughout the entire process excellent. I would recommend this company and use them again in the future.

I was so nervous about my move from California to Georgia. I had heard so many horror stories of how bad movers and moving companies were. Well, I am so glad that I didn't have a horrible experience. My mover Ricky was amazing and very helpful during the move. Adrienne was also very informative and kept me posted about every detail of the move. I would definitely recommend American Van Lines, in the future, to anyone that had any moving needs.

Movers were friendly and motivated to get done quickly. No complaints. Internal rep kept calling throughout the process to make sure everything was going smoothly. Have used this company twice now and will use again when I'm ready to move next time.

We were living in Pompano Beach and American Van Lines were a local company down there. They weren't a broker, so we decided to go with them because they were a legitimate moving company and they had a good price quote. Their reps were good overall. They kept in touch with us throughout the move and made sure that everything was accounted for. They locked us in at a good price and we ended up using them twice. One time, we had stuff missing but they were able to locate it and got it back to us in a timely manner.

Was extremely happy with the professionalism and courtesy of the movers from American Van Lines. They went above the call of duty to make sure we were satisfied with their service. The names of each mover was on the invoice. This indicated that the company values professionalism.

We recently used American Van Lines for a cross-country move from California to North Carolina. We had a very good experience with them right from when we booked them. The best part was the communication from Theresa throughout with all the updates was amazing. Ricky the pick up and drop-off person is one of the best professionals I have come across in the moving industry. Overall a very good experience, not only we got our stuff in a 10 days but also in a good condition. Thanks Ricky and American Van Lines for doing an amazing job.

I had a great experience with American Van Lines for my move in February 2018. Movers are highly professional, on time, and taking good care of my belongings. The customer representative (Marlico by pronunciation) is friendly, helpful, and highly professional handling all questions during the moving process. She walks extra steps to help me for a couple of unexpected changes in the middle of the move. I definitely will contact American Van Lines again if I am in need in the future. Thank you!

My experience with American Van Lines was wonderful. We relocated from the outer banks in North Carolina further South on the coast, just North of Myrtle Beach for business reasons. I went online and searched for moving companies. The lady from AVL was the most helpful and their rates were good, comparable to everybody else. But overall, I like their personal service and the personal touch which carried through all the way to moving to our new place. There was an honest desire to be helpful.

I used American Van Lines for a 10 miles move. The person who coordinated the move was very nice. We talked about my furniture and what I had, which was just boxes and a few furniture items and a bed that needed to be disassembled and then assembled back again. When the movers took all my furniture, they were in a big rush, and it wasn't a problem for I know there was a timeframe. But one of them used my bathroom and made a mess. And it took a good 20 minutes, so we had to wait for him.

The American Van Lines coordinator was informative and she kept me up-to-date on what was going on. I was there for the offload and the crew was great. As I was unloading boxes and putting stuff away, they were also taking the boxes out so they won't have to come out or I would have a whole bunch of trash. It was also the same crew that packed me up and delivered which is nice since I wasn't there. They have to say which room each box was in so I could tell them where to put it and they did a good job on that. There was a mirror that was damaged but it was nothing sentimental and they got it replaced.

The movers helped unhook washer and dryer, and boxed up some items for me, since I am handicapped. We did have to go out of my way in able to find a weigh station to weigh the loaded truck which added 50 miles to the trip. But overall, I'm pleased with the entire move and nothing was damaged.

I was shifting jobs and I was moving from North Carolina to New Jersey so I tried to find the best movers with backdoors and I ended up in American Van Lines. The moving coordinator got back to me with all the details that I needed so it was a pleasant experience. I also had another person who was my point of contact and the experience was good too. Those two emailed and called me to give updates every other day. They did the whole house move in a span of about five hours. I'd definitely recommend them.

My furniture was delivered to a consignment shop and the owner of the store called to say what an excellent job the movers did, how careful they were handling the furniture and was overall extremely happy with them and their professionalism.

I was relocated and my company, who has been dealing with American Van Lines, did everything for me. I've used them in the past in three of my other moves and they were always good so I was glad it was them this time too. One of their moving crew came over and did an evaluation. On the day of the move she came over to see if everything was okay and then once they moved the stuff, it was in storage for two months. And then, I called her to have it moved to the house and then she had it moved. The moving crew was fine. The garbage can got dented but it was no big deal. The items were fine when I got them back.

American Van Lines was expensive, but the service was great. I liked the guys on the Los Angeles end and the guys here. They were professional. It was a very good experience, overall.

Thank you for being so professional and getting things done in the right order and delivered within my delivery dates. I would definitely call you again if I ever move again and I definitely will recommend you to all my friends and neighbors!

No major problems with the move. Francisco & Junior were great workers. They loaded and unloaded very carefully, packed my stuff really carefully and were a pleasure to work with. Marcus, my customer service rep. was very helpful and answered all my questions very courteously. The only negative part of the experience was the timing. What day are we moving? When are they picking up? When are they delivering? Overall a good experience.

I moved from Las Vegas, New Mexico to Florida, which is 2000 miles and where I'm at now. I explained to the American Van Lines rep that I've never moved across the country like this and I was very nervous. This was a big move for me. They told me they'd take care of everything. I ordered the complete package. They were supposed to pack and unpack for me. When they initially set it up, their rep called me and said, "Well, your furniture might get there by the end of December." But that's not what I was initially told. They did manage to get it here by Christmas. I was very happy with their truck driver, Rick. He was very nice and very professional. He did everything that he could for me.

The movers were excellent as well as the customer service staff. The movers and customer service staff exhibited diligence and enthusiasm in what they do. I will definitely recommend their services to friends and family. Bravo to everyone for the job well done. Thanks.

I was extremely pleased with the service and the price was very reasonable. I did not feel like I was getting played like I did with other movers who gave estimates. I had great communication with the customer service rep from start to finish. The movers were very careful with lots of fragile items (art, lamps, etc). They took extra care not to bump or damage walls when moving large furniture items through tight corners or hallways. The team was friendly and they were great to work with. It was great having the same team for the unloading 5 days later. Highly recommend.

A great move. Everyone worked efficiently and were very pleasant. Eddie’s team did a good job. I would recommend this company to friends and would use them for future moves. Customer service goes a long way and they were great! Thanks to all.

Overall this was an excellent move. Specifically, our driver (Chuck) did an excellent job in providing us with an expedited delivery of all our household goods. Although the initial estimate was about 7000 lbs under the actual weight, Chuck was very accommodating in ensuring that all of our of items were loaded on time.

After coming back from vacation, we discovered that our hot water pipe burst. We had flooding and mold in our house. We needed to find a moving company that could pack up the contents of our house quickly. I spoke with Brian ** and he came over within 20 minutes to give us an estimate. The moving team was excellent. So sympathetic to our situation, professional, friendly and accommodating. I will recommend American Van Lines to everyone and would definitely use them again.

I called American Van Lines for a short move and the rep that I dealt with was excellent. Everything was perfect. There were no damages to the product and no damage into the new place. I'll use them again if I need to move again.

Initial experience with customer service was sketchy. The date we were given for movers to arrive for pick-up led to a no show. No notice was received about this until I called after waiting 3 1/2 hours. Our experience with American Van Lines was very good. Professional and thorough. We were very pleased with them at the beginning and the delivery end. End experience with customer service did improve.

The military booked American Van Lines for my move. The crew showed up at the house, started packing and finished in four hours. They were professional and fast. Upon delivery, I had an extra box that wasn’t mine but other than that, everything was good.

Don’t believe the biased high ratings for American Van Lines (AVL) seen online. AVL buys people’s silence if not 100% satisfied. To accept their “settlement offer”, you sign a contract saying you won’t say anything negative about the company. AVL caused over $8000 worth of damage to our belongings (not counting damage done to either house) for which they offered a settlement of $1483. The movers’ attitude was great. Whenever I tried to help box items or carry items to the truck, AVL repeatedly informed me that I paid them to do the work and I shouldn’t be doing anything. But one worker clogged our toilet. Rather than saying anything about it, he closed the door. I found the mess 2 DAYS later. I had to purchase another plunger to unclog the toilet. Also, items were not packed carefully (e.g., 1 sheet of paper between 2 glass pie pans). I was expecting an 18-wheeler to carry our belongings like we had before.

We needed to move so we called around to get quotes, and I was able to speak to Mike, the lead guy for American Van Lines. He obviously had worked there a long time. He was extremely efficient and right to the point. He was also super nice and he walked through everything with me over the phone. At that point, he was giving me a quote and there was no dancing around. The quote was comparable to a couple of other places but Mike was so good to work with, so we ultimately went with American Van Lines. We had a couple of other companies come over and give us some quotes but their people did not appear to sound like they knew what they were talking about even if they walked around our home.

We're moving from North Carolina to Texas for work. The moving consultant has been good. We're moving most of the stuff in the storage and then some to the apartment once we reached here. And so, scheduling-wise, it had been fine. The crew that came in NC to load the truck was good, especially the lead person who was extremely good and very efficient. However, we had a lot of issues with the crew that came in to unload the truck here in Frisco. There were four people and the lead person was constantly in an argument with the others on the team. Whenever I had questions for him I didn’t get straight answers and he always seemed to be rude.

The company was extremely responsive meeting tight timelines that had to be met. They were willing to apply additional resource when required. All timelines were met. The staff was friendly and extremely helpful. I would certainly consider them on another private move.

I was moving for work so I did some research online for a moving company and I came across American Van Lines as one of the high-rated companies to look for. I also spoke with a few friends and they said they’ve heard of AVL as one of the best ones. I had a decent interaction with their coordinator. She reached out to me right away to schedule the actual dates and let me know what I needed to prepare for. However, I did have some difficulty getting back to her at some points. But I understood later on that it was just a scheduling issue with her own schedule. Overall, I was satisfied with their service. The moving guys were absolutely fantastic. They were very thorough, they were on time and they did a great job. The actual delivery location was up two flights of stairs with no elevator and there were just two guys who did absolutely everything. The move was perfect and there was nothing broken.

The neighborhood I went to for surgery became very dangerous. After 3:30 I couldn’t even walk my dog. There were carjacking with guns right my front yard. This is on St. Charles Avenue, New Orleans in the Garden District. I've always wanted to live there but it got really bad especially towards Christmas. So, I had to get out of there.

From the point of contact for an estimate to storage and delivery, communication throughout the process was outstanding! The estimate quoted was right on the mark. The loaders/unloaders were professional, courteous and very efficient. Customer Service was outstanding. Samuel ** kept me informed and answered questions quickly alleviating any stress. Delivery was exactly on the date requested. Perfect.

We sold our house and bought a new one. The American Van Lines rep underestimated what we had and did not send a big truck but everything else was fine. My experience with the moving consultant was good. We had two different crews because we had to leave it on the truck for a couple of days because of the close on our home and we had to wait. The crew that moved us out of the house, it went smooth. There was no damage to the house and it was very easy. But then a different group with the same leader moved us into our new home and they cracked the step and put three dents on the wall. They were nice, but it was frustrating to have that. We're still dealing with that and we had to keep calling. It's a wood step and it's cracked in a brand new home.

Your prices are a little too high. The movers especially Mickey were nice. They informed us every step of the way. I think wearing belts to help lift heavy items would have made it much easier on them if they had used them.

I picked American Van Lines among the four different moving companies I pulled up. Their moving coordinator was excellent, she was very responsive. On the other hand, their moving crew was very good. They were very professional and we only had a couple little things that got damaged a little bit. Furthermore, their price was very competitive and I thought it was very good. We recommended American Van Lines to my next-door neighbor and they have already booked with them.

My husband is a pastor and we were moving to a new church in a new area. My husband called and set up the move with American Van Lines since we've used before. The whole move took most of a day and the timing was fine. However, the first move went a bit better than my recent one. Before, our piano got some rough treatment and a handle on another small little piece of furniture was broken. But this time, the piano didn’t do nearly as well. It had a chip off of the side and a knob was broken off the soundboard underneath the piano.

I wanted to move across town to a 55 plus community and our experience with American Van Lines was great and very worthwhile. Their reps have a great sense of humor, they were always on time and they knew how to handle the stress of somebody moving. Their moving coordinator and I got along great. She was always very forthright and always helpful trying to figure out how she could make this move the easiest. I didn’t have any problems with anybody.

I just can't say enough about the quality people that moved my belongings. A stressful event was made much more pleasurable by people who clearly knew their craft and were willing to help. From the moment I made the phone call I knew I had contacted the right company. I was extremely impressed as I watched my furniture being padded and packed. The crew even let me look inside the van to see how they packed the truck... Truly amazing! The unpack went just as smoothly on the delivery end. My driver was the absolute best! This was the first time I ever moved long distance. If I ever undertake this type of move again, you will be the only company I will ever need! Thanks so much!!!

We were getting ready to plan our move from Boca Raton, Florida to Central Florida in a town around Orlando, which was only a three-hour drive. I called a host of different people, and it turned out one of my good friends had just used American Van Lines. This was after I had contacted American Van Lines and set up with them, and it was a confirmation that it was a good company to deal with. My friend had the same experience even though her main representative was different from mine. The gentleman that serviced our account was spot on in every way. He came through whatever he said, and he made sure we had whatever was needed. There were certain pieces that were irreplaceable, and those were packaged well. One furniture was an Onyx mirrored bar. The Onyx came from Brazil, and it’s about 70 years old. I pointed them out, and the gentleman did an excellent job.

American Van Lines is professional. They weren't the best price from the multiple quotes that I got from other vendors, but they have a lot of experience in moving. I went down to one of their distribution centers and they were real. It wasn’t just two men and a truck. They had 20 trucks in their lot. My moving coordinator was very professional and accessible. We did an interesting quote because they charge by weight on a cross-city when I had to move from Charlotte to Raleigh. So, we did a fixed price based on weight and if it exceeded a certain weight amount it would be fixed at one amount. Otherwise, it would be a lower amount. The moving crew was on time and friendly.

We recently relocated from Chapel Hill, NC to San Diego, CA for my husband's new job and it being a long distance move, I was nervous and a bit stressed about the whole process, despite having moved several times before. I did some research on moving companies and read the reviews - some very positive and some real horror stories! I got three quotes and ended up going with American Van Lines, mainly because from the very start the customer service was excellent, although I also found their pricing to be competitive. I'd like to call out Toni **, the Moving Consultant I dealt with initially and Samuel **, my Moving Coordinator - both provided excellent follow-up and kept me well informed. I was never left wondering what was going on and my calls were always returned promptly.

The moving coordinator from American Van Lines was very professional and very well-spoken. It had been an extremely positive interaction with him. They also did a great job in keeping me in the loop throughout the process. The moving crew took care of my stuff. They were a great group. Plus, they were really good people. Lexus, the driver, was exceptional and a great employee. I will be telling my friends to hire American Van Lines especially Lexus.

NJ to GA Shipment - Overall good experience. Angela ** Quality Assurance Mgr really worked hard to keep me informed about my 2 shipments happening at the same time. She did a lot of coordination between driver and personal coordinator to ensure all the paperwork was handled quickly and accurately. Packer and driver Rigaberto was incredible! Worked alone, did the packing, wrapping and carrying 4 large pieces of furniture down 3 flights of stairs, then drove to GA and unloaded everything. Didn't hear much from Marcus ** personal coordinator, even after the truck broke down and the delivery was delayed 2 days.

I had to relocate two states away and so I went on my phone, Googled moving companies and called around. The salesman at American Van Lines sounded most professional, and they had all the services that were better than everybody else’s. The coordinator was just as professional as the salesman. I was very satisfied that she knew what she was doing and she covered everything.

I was looking at Two Men and a Truck and looking for like something that was more affordable that work out for me and my husband. American Van Lines was more affordable than other companies were asking for. I told my moving coordinator the things that I would need moved in the day. She immediately got back to me and told me that that would be no problem, that it would be two guys coming with a truck and that they would call me. And if I had any issues I could give her a call. They were really nice. They helped out a lot and it was really good. The driver and the crew were really good too. American Van Lines were really nice and friendly and they're way more affordable than Two Men and a Truck.

I had a work-related relocation and American Van Lines' moving coordinators were very professional and kept me updated on the progress through email and phone. The crew who moved our vehicle was courteous and professional as well. However, the vehicle had some small dings and nicks here. Also, I haven't received my barbeque grill and there's a bed frame here which belongs to somebody else. I tried to contact them by phone but I didn't get any callback. Other than that, I would still tell others that American Van Lines is a reliable and good moving company.

I did a job-related move from Illinois to California so it was a pretty lengthy move. The American Van Lines moving coordinator was clear but the movers did not show up the day they were supposed to. We had to come back to California and then fly back again for another day because the trucker did not show up. That was a weekend and I couldn’t really contact anyone. When I was finally able to speak to someone and the guy, Kevin, basically said, “We’re sorry that happened. We are going to give you some discount once everything is settled.” I said okay but I had no choice anyway. Then, after the move, I never heard from anybody. I tried calling a couple of times but I couldn’t even reach them. Their extension is either always full or there is no way to give a voicemail.

Almost a year ago, I needed to move from Doral to Miramar and asked American Van Lines for a quote. The coordinator gave me all the information and after reviewing the quote, I decided to go with them. The truck guys were very nice and on time. They helped me in the home with all the things, since I'm alone and a lady. They worked very hard and provided very good customer service. Moreover, none of the furniture was damaged.

Nice Move - Timely notifications and best of all no damage - not even a scratch to any of the furniture that had integral glass tops and doors. The furniture moved over 1500 miles of bumpy interstate highways and congested city streets.

Brian was incredibly professional. Ginger was amazing and kind in handling all the details of my move. Eddie and his crew were great. I would highly recommend this company to my friends for their moving needs. Thank you all for your hard work. I will be calling again in 6 months.

I received a good rate from American Van Lines based on the other quotes that I received. It was 100% accurate and was what I paid for. They told me that once they booked the service, it would be what it would be and barred me from doing something major like adding a significant amount of stuff. The gentleman who set up the move was great. I had about a month advance notice. I set up my initial move dates and times about a month before the move. The move was pretty straightforward, out of a ground level apartment into a house. The crew that did the packing was awesome. I have a wooden furniture my dad made and it's exceptionally nice. I could tell that they took care of it and they made sure that they packed each thing the right away. The guys were really nice and I enjoyed talking to them.

We moved from Florida to Las Vegas. The consultant from American Van Lines worked with me and gave me a range of dates they would pick up and they did. They also delivered within the window range that they gave us so everything worked out well. They were excellent from the quote to the coordinator. And then the crew was very helpful, careful with their goods and they worked hard. I also had total access to get ahold of people and ask them questions. Overall, I’d recommend American Van Lines to anybody and if anybody wanted a reference, I'd give them a 10.

We moved to a new neighborhood about five miles down the road and got American Van Lines to move our furniture. Initially, a different company quoted me something higher. And I talked to few other companies and someone else came in just a little lower. And then, American Van Lines was able to come even lower than that. The quote they gave me was good and very fair. The rep who assisted me was able to answer all my questions, and everything was simple and easy. The moving crew was very friendly too. They did a great job, and they were also able to answer any questions that we had. They did the wrapping of the furniture and they finished moving in a little less time than we had estimated. They were moving the entire day and the guys were able to get done an hour and a half earlier. It was a very easy experience. Everyone I worked with was great. If I happen to move again, I definitely would use them again.

I really liked the service and communication that I received. I was kept in the loop the whole way. They did what they said that they were going to do, they were very courteous and polite on the phone and in person. The driver was excellent and helpful.

We moved back from Florida to Pennsylvania and used American Van Lines. The delivery guys were good and did what we required. A desk was smashed and we were compensated for it, but regarding the missing item, they said that they didn't have work for it. Other than that, the overall experience with AVL was okay.

The team was Very professional upon arrival. They arrived when they said they would. They wrapped everything to keep it clean. They cleaned up after delivery. Would highly recommend to my family and friends. Fair price also. Will use again.

Robert quickly worked with me to obtain an initial cost estimate. Therese, my moving coordinator, was always there for my questions and provided polite, timely updates throughout the move. Angela made the QA phases quick and easy. And lastly Mannie and his team did a wonderful job to ensure my items were loaded and packed safely on their truck and delivered to the designated storage room. They all had upbeat and positive attitudes. Highly recommend this company!!

Everything about our move went smoothly, It was a good experience for us. Many thanks to our driver and crews, they were just great. We have unpacked most of our belongings, everything survived the move in perfect condition. Many thanks to all.

Difficulty of coordination in moving two houses into one was made simple by American Van Lines. The three gentlemen worked very well together and read each other's minds in what to do next. Not one issue found. The company is to be proud of their workmanship and loyalty to the job.

I used American Van Lines quite a bit when I was in the service and I was quite impressed with them. The interactions I had with the moving coordinator was fantastic and she explained in layman’s term and laid everything out for me. However, my recent experience with them was not good and I still have a claim on them now. The move started out great and the guys that handled it were fantastic. But from the storage to bringing it out to the residence, they smashed a table leg and my wife’s dining. I also got scratches on a lot of stuff in my living room and I don’t know what happened during storage. As a matter of fact, the driver was the one who informed me of the chair and the dining table.