Allied Van Lines Reviews

I can’t say enough… from start to finish, class company. Frank, our driver, was with us from start to finish, the 1200 miles A++++ They remained in excellent communication with us, from initial booking to destination. The care they took with our items was impressive, and absolutely everything arrived intact. We would recommend them to everyone looking for a moving company. Bar none.

I contracted with Allied for an Express move with a guaranteed delivery date. The original guaranteed date I was very given by the Move Coordinator who came to my residence to give me an estimate never made it onto the paperwork. The written guaranteed delivery date passed and no one could tell me when my delivery would be made. I was in contact with Allied daily. The day my delivery happened, I was given a 20-minute notice before they showed up. Two pieces of furniture were broken and unusable. The pickup date for my car was missed; the move coordinator forgot to file the paperwork. When the driver arrived to pick up the car, I was contacted and asked to meet him. I was in another state by then, so clearly that was not possible. The car arrived 2 weeks late.

Delayed, split move, crushed boxes, upside down boxes, broken items, broken furniture. Pick up was Aug 9, stored until they found a driver, we were not informed, delivery was Aug 19. Driver came back two days later to deliver big screen TV and a picture box he found that was missed! Second shipment was picked up Aug 19, we were not informed until the day before delivery (Aug 24) that it hadn’t even left California! The move is to Florida.

Showed up with the wrong size truck, needed 3 in the end. Unloaded to storage, then loaded to large truck a week after expected. Arrived a week after window promised and damaged/missing goods. Rough...

I was very happy with my moving experience. Bob ** and Sara ** were very helpful. The team who packed my dishes and glasses arrived on time and did a good job. Eloise ** and his team from Emrick’s did a great job… very friendly, professional, careful, and right on time.

Cindy was very helpful. When my items were going to come late, she went above and beyond to try communicate with the Atlanta local office in order to find a way to for me to receive my items sooner. I really appreciate all the work that Cindy did. Also very fair prices for the moving quote!

This guy went above and beyond to ensure I got the best service. All my stuff weren’t damaged and they got it in and out quickly as well. Next move. Then for sureeeee. Jose is the man! God bless Jose. Thank you man! Awesome service.

Romero and helper were fantastic. Caring, careful and kind. Romero definitely deserves a raise, at a time when people choose not to work or look for jobs, he is busting his butt for your company. He is a true example of a dedicated employee. Thank you for the great service. Cheryl **

The driver was sick (COVID), arrived 2 1/2 hrs late. First crew left. More people came in droves because of lateness. Driver sat in truck; no supervision. Delivery was a day late with new driver. Everything was rushed. Broken furniture and box contents because of poor packing. Unloading ruined some boxes. Furniture not reassembled properly. We’ve moved 18 times over 40 years. Hands down, this was the worst. We will tell anyone who asks to avoid Allied/Coleman.

We have used Allied for all of our residential moves since 2005. This last move will be the last time we use Allied. In June 2022, we contracted for 2 moves from our home in MO: half to SC and half to a new place in MO. We also contracted for help moving donations to the Salvation Army. As can happen, some of our items were damaged during the move to the new place in MO. We filed a small claim for those damaged items.

Professional accurate estimate, given by Coleman, the virtual estimate process was easy and seem less. Packing and moving team were awesome. Again professional, hardworking, clean, respectful, honest and nothing damaged or broken or lost. Continuous corporate follow up through the moving process to ensure we were happy with the move. Highly recommended.

I recently had a semi-long distance move. I was shocked when the company sent 60-70 year old men to move my family's large furniture and many boxes. Right away the movers complained about having to move heavy furniture down multiple sets of steps, but this was well known to the company when they sent out a rep for the quote. The guys were overall quite nice, but had complained on multiple occasions about how much stuff we have -- which was embarrassing. They were paid to do the job, so we did not appreciate some of their unprofessional commentary. It was not our fault the company didn't send younger men to help with the arduous move.

Great experience. David came to our house and gave us a quote, and he was great. We had a last minute moving issue and they helped us get thru it! Amazing customer service. Will use again for all our moving needs.

Everyone was friendly, kind and professional. My only suggestion is I wish They had direct contact with the drivers instead of using a random dispatcher. There were no damages to my items and they were very careful to pack everything safely.

Cross-country move from Atlanta, GA to Los Angeles, CA. Movers in GA arrived late, left behind a box on another floor of the building discovered after they left, poor communication with office in Atlanta regarding this issue. I am shipping it myself. Date range of 7/19 to 7/30 for delivery given but movers arrived in CA with no notice (supposed to get at least 24 hours notification). Driver had unprofessional attitude, poor communication. Lost items include dining room table legs, platform bed frame legs, damage included stains on sofa, and mattress, broken high-end lamp base, gouges on bed frame and bookcase. Now without dining table and a creaking and not stable bedframe while waiting for resolution of repair or settlement from Allied and told they can take 120 days. Sent an email to Allied Customer service, never received a response.

Carl, Brandon, and JJ did a fantastic job with our move. We could not be happier with the results. They were professional, punctual, courteous, and time conscious. We appreciate their help and will use and recommend their team in the future.

Excellent experience with Martin. He and his crew arrived on time, protected large pieces of furniture and moved it down three flights of stairs. Very, very careful on both the move-out and move in. Would recommend to anyone moving in Chicago area.

One of my best experiences with a moving company. The group that took care of me, led by Andrew were incredible from start to finish, beginning with Eileen **. They were my angels, helping me every bit of the way. I cannot say enough about them, particularly Andrew. Thank you all and God Bless!

See my email showing how we were treated by Allied, they left a box inside the closet and refused to deliver it, they broke a dresser and damaged the mechanism to handle the mattresses. We called several times about the box and they blamed us for signing the forms. Refusing to take responsibility for it.

Regrettably, I used Coleman/Allied Van Lines for my out-of-state move in June 2022. Overall, the experience was nightmarish and traumatic. More specifically, it was characterized by: 1) a lack of consistent and clear communication from the outset regarding my exact delivery date; 2) a failure to provide timely updates after my “pack, load, and haul” confirmed by David ** on June 9th unexpectedly changed into a “pack and load” on June 16th less than a week before my scheduled move; 3) a failure to adhere to the delivery date of June 24th confirmed on June 10th by David V. The shipment arrived July 12th, seventeen days late; 4) damaged leather and handcrafted solid wood furniture along with other items; 5) and a stolen television.

It started with the 3 gentlemen who picked up my furniture and household items. 2 hrs late and 1 was not suppose to be lifting. Never met driver like I was told I would when I signed contract. My stuff was sent to warehouse where it sat for a month before a driver could pick up. My coordinator never called me about delays and when I called her she had no info about my shipment. Lost a stool and was 17 days late with delivery. The whole experience was a 2 on the scale of 1-5. What I was told would happen if I chose Allied really never happened.

We had a wonderful experience with Allied movers. They were very responsive, accommodating, and kind. They explained everything clearly and were great about getting us the supplies needed. Our movers were amazing. They were quick and took great care of all of our items. They were also accommodating and kind. We really enjoyed working with them and can't recommend them enough.

We had an excellent experience working with Allied! Beginning with our initial discussions with James ** and Gene ** at Allied to our move coordinator Kourtney ** and the delivery team (Richard and Miguel) at Federalcos, the process was smooth and very professional! Thank you!!!!

Delivery was exceptional. Professional. On time delivery. Respectful of our home. Recliners came in good condition with the two pillows. Packed up all the shipping boxes and put it on the truck with them.

No one likes the process of moving. However, Jeff and his team were awesome. Great people, terrific pricing, and really showed care for our belongings. Definitely will call on them again for any future moves. I highly recommend Coleman Worldwide Moving in Plano, Texas.

The movers were on time on load day and called to figure out the parking and elevator for the building. They were very quick packing and loading and were able to work with my requests in my home. Only downside was a bit expensive moving to CA vs other companies but I had a great experience with Eric’s team.

Excellent job by Chad ** in California for organizing the move. He brought in a very good crew. The team was efficient and friendly as well. The move was done on schedule within the agreed time frame. The team in NC was very good as well.

A bit of inexperience for the help that was sent. My 65" TV that didn't get crated was attempted to be wrapped in just a moving pad with the stand still attached before I said something and brown wrapped it basically myself. Finding stuff broken such as my desktop monitor that was packed in a 4.5 carton with barely any extra packing paper for protection or support and not labeled correctly enough for loading properly in preventing this matter. Most of boxes were soft topped and wrinkled/smushed. There was no help sent for the driver at my temporary living residence so I was helping haul stuff in or the driver was carrying things by himself; which in turn led to more damage when a ceiling fan globe was shattered from it. The customer service was very good and everyone was nice and they took care of me otherwise, but I am nervous to see how everything that went into storage fares out to be honest.

In my opinion, Allied Van Lines does not put their emphasis on doing what is best for the customer. I was not told they would need to send a shuttle for the initial pick-up. Loading the shuttle initially meant my things were handled multiple times before getting on the delivery truck. Because Allied accepted more moves than they have trucks, the driver of my load had to disassemble much of my furniture as well as unpacked multiple boxes, exposing items to breakage, in order to fit my things on the truck. The crew who loaded my things on the initial shuttle truck were very unprofessional and their work ethic was sloppy. I felt they did not respect my things. They were not careful and diligent as they worked. The office personnel were very efficient and communicated well. I had expected to receive a similar experience with the movers, but I did not.

I was promised a phone call on Friday to let me know when my goods would be loaded on Monday. No call came and I could not reach anyone by email or phone all weekend. I finally reached someone Monday morning who mistakenly told me I was scheduled for Tuesday. I objected and she double checked and got me the information on expected arrival time for my Monday (SAME DAY!) pick up. Also, a piece of my furniture was badly damaged during loading because an inexperienced employee picked up a large piece that should've been taken apart.

Sergio and his team were great. They all worked so hard and efficiently. Moved out of state and so far I’ve seen no damage whatsoever. I give them 10 out of 5 stars!!! Everything in an approximately 4000 sf house was packed carefully and organized very well, and within 5 days I went from Texas to Florida. If in any doubt these are the guys to use.

Very communicative, spoke directly with the primary person during each stage of moving (scheduling the assessment, scheduling the pickup, updates from the driver, and a phone call during delivery). Efficient and quick pickup, and they were able to complete drop off at the new location even though I wasn’t present.

From the estimate through to final delivery we were impressed with the professionalism, the communication and the feeling that the team at Excel/Allied was with us every step of the way. We had some changes in our timing and the speed of the response to make the change happen was welcomed and appreciated the Excel teams' ability to accommodate. We would use and recommend this team again.

Waylan, Jerry, Seamus, Tammy, & Misty did an excellent job on my move. I had more stuff than time and was in a pickle. The Morse moving crew came thru! The ladies packed out the kitchen, while the men moved the already packed items.

We could not have been happier with all aspects of our move. Abigail ** was so helpful in answering all of our concerns and even providing some of the boxes we used, saving us money and keeping all of this perfectly good material out of landfill, for which I was grateful. The men who loaded the truck in Bluffton and the two that unloaded in Indian Head Park were beyond professional and accommodating. What a pleasure to do business with your team of professionals. AND, everything arrived in perfect condition. Thanks. Linda And John **

Great responsiveness during the pre-move, during, and post-move. The driver, Brian as well as the moving coordinator Chris ** kept us informed throughout the process. We will definitely be using them for our future moves and recommend to our friends and family.

Excellent service. Highly recommended. Thomas, Kyle and Colin were very professional. They helped to properly pack and load all my belongings. They were on time to start packing and loading all my belongings. I have used Allied in 2 of my moves and all great.

My cabinet was delivered without the proper resources needed for delivery. While it was rescheduled fairly quickly, it was still incorrect. The notification said 4 men and 3 were sent. The cabinet dinged walls and was itself dinged. The team was professional and courteous. However it would have been better for them to be aware of the item they were delivering and to have the team confirmed of 4 not 3.

We couldn’t be more happy with the efficiency of our move. The constant communication between us with Sina, Jeanie and our driver Adam. Excellent Team work and service. From the initial meeting with Jeanie to the end result of Adam delivering our items in Nevada, everything was excellent.

Everyone we came in contact with was professional, helpful, and friendly. The movers handled our belongings with great care, and all our things arrived in excellent condition. I couldn’t be happier or more satisfied and would recommend this company to everyone.

Highly do NOT recommend using Allied for any moves. When our things were delivered, a majority of our items had MOUSE POOP inside...even when we had perfectly sealed boxes with no food inside. Our belongings were in storage for less than a week, so the warehouse must be pretty dirty for this to happen. Further, when I tried contacting our customer service rep (Katie) about numerous issues she was unresponsive. I have 3 emails completely unanswered. Lastly, there are also missing pieces of belongings and one item was swapped completely. I hate to write this because the actual movers who came to my home were lovely, but everything else about the process has been very disappointing.

We researched most of the big interstate moving companies prior to selecting Allied. The horror stories from many reviews of other companies were frightening. Allied provided an in home guaranteed quote. They were flexible on dates and when moving day arrived the crew was on time and prepared. The move went like clock work and we were well taken care of. I would highly recommend Allied/Excel to anyone looking for a solid, honest moving company!

STAY FAR AWAY!! I really have no idea where to start. EVERYTHING went wrong. If you can picture the worst moving experience. That was it. One thing that I have to say is they used unrepeatable Spanish slang word among other derogatory words at my little sister thinking we didn't understand Spanish. Broke stuff, put gashes in the walls, were leaving and the place we moved into, most of them were sitting outside laughing rather than moving. Threw the furniture in one room on top of each other, they moved a table that had my gaming computer worth worth of 5k dropped it on the floor breaking it. They said they would bring boxes, they never did. Then said they would not take anything that was not in a box so they moved hardly anything. Luckily I had a Transit Van so we had move everything ourselves, it took up about 15 trips. They dumped all the clothes on the ground.

Everything went perfectly from start to finish. All workers were pleasant, efficient and courteous. Only one thing broken and I did it! Slightly expensive, but you get what you pay for. I would definitely recommend Dunbar to anyone.

From step 1 with Michael to Sena to Cole we couldn't have had a belter experience - thank you so much!!! They were there to answer ? Or whatever we needed- so nice to deal with competent people! We highly recommend them to friends and neighbors in need to a wonderful moving experience.

I was very disappointed with my overall experience. My furniture was picked up on time and brought to a local warehouse to be loaded for a cross-country move. I had an 11-day delivery window and my furniture didn't leave the warehouse until after my guaranteed window, as in it sat in a warehouse for 17 days. My furniture arrived 5 days late and I was left paying rent for an unusable apartment, which Allied refused to reimburse me for because "the delay didn't prevent me from taking possession of my home". When you pay the cost for the higher-end moving company, I expect to at least receive good customer service and acknowledgment that they did a poor job.

Amy ** makes an excellent representation for Allied. Initially I was going to get 3 estimates, but after meeting Amy I decided to go with Allied. She’s professional, knowledgeable and caring. She’s gone the extra mile and helped me so much. Travis and Rafael came to pack. They were professional, knowledgeable, courteous and hard working with great organizational skills. Very nice gentleman. They’ve taken the anxiety out of moving.

Service provided by Allied Van Lines was timely and efficient, and we are happy. The entire team worked well together and delivered the items on time. Thank you very much and we appreciate it. Keep up the good work. Convey our thanks to the entire team.

Very professional!!! Did an exceptional job!!! Would recommended using their services!!! They were very patient… Work diligently to ensure we were satisfied completely. Very nice guys. Came out on time!! Contact them ASAP. You will not be disappointed! Above and beyond!!!

They were 10 days late. Very unprofessional. Damages our gorgeous antique furniture. Don’t use this company, they are the worst. The driver was unprofessional texting me about problems with his water pump etc. I don’t care what the problem is just tell me when you’re going to arrive. When I pointed out the damage he tried to deflect and blame some warehouse. Entire process was ridiculous and terrible.

I was to have cert check to pay driver. Missed the bank on Saturday am. Banks closed on Sunday. Allied would not accept any wire transfer or personal checks. They got paid on Monday but charged me a penalty of 3% on 19k bill. They suck. Last time any of my family will use them. Driver and crews were great.

Friendly employees from the packers to the loaders. Faster delivery than expected. The original quote was within 500 dollars of the final bill, came in less than quoted. I would definitely recommend them to anyone. Would definitely use them again.

Terrible service with exception of sales guy. Movers were late. Had no organization of my goods. On delivery to storage unit items were randomly placed in one of two storage units. For example, parts to furniture were not kept together and may be in both storage units for a single piece of furniture. Also one furniture item was broken. I called the Allied rep while the movers were still there and now the claim is being denied due to not contacting them.

My entire experience from Chris, the salesperson, to Gary and Dillon, the men who moved me, was just the most pleasurable experience that one could hope for while going through such a stressful transition. They were consistently pleasant despite some very challenging logistics and weather conditions, as well as totally professional and respectful of me, the two properties and my belongings. The men worked so hard and the price was also quite reasonable, considering all things they had to go through - heavy rain, mud and ice and shuttling my stuff in smaller trucks to the tractor trailers that were too large to come to either house. They basically had to move everything twice on both ends of the move! What a bear of a job! I hope I never have to move again but, if I do, I would try to secure the same company and certainly these same men. They were awesome!

The first leg of our (Howard & Angela **) move was outstanding (Feb 21, 2022). Your crew arrived on time (early), introduced themselves and requested a walk-through of the house and garage. Upon their review, they worked like an Orchestra on rapping, moving, taping, and guiding furniture/boxes to the truck with a jovial spirit. It was an experience my wife and I wish we could have captured on video. They were very respectful and courteous and represented Allied in a very outstanding light. As we say in the Navy, Bravo Zulu (BZ) for your moving staff and company. We look forward to seeing your crew on the other end of our move. Please pass on my family and I appreciation for their outstanding service.

Large rug delivery. Great communication to confirm delivery time and day. Stayed in contact on day of delivery and professional when interacted in our home. So Very grateful for mask safety in home. We have at risk family members and it was one less thing to worry about. Thank you.

Crew was courteous, hardworking. I enjoy working with Ken and the moving crew. Very very good. This is the third time they have moved me over the last 25 years. Choose them. You won’t be sorry. Timely and very hardworking. Great crews.

We moved from Huntsville Alabama to Long Island NY in July of 2021. I was promised an expert crew in packing and that it would take two to three days to load and send the truck out. We made airline arrangements for ourselves according to this information so we could see the truck off properly. The crew that arrived was inexperienced and many items arrived damaged, wet and late. We had to incur the cost of changing flights back to NY two separate times. It took almost two weeks to receive our property.

Allied picked up household 11/08/2021. Moving from Michigan to Georgia. Guaranteed delivery 11/12/2021 - 11/20/2021. After paying someone to be at new address for the guaranteed delivery dates, Allied was a no show, no call. After several phone calls and emails, the household was repacked in large boxes, put on common carrier and sent to local storage co in Georgia to have delivered. Goods finally showed up 12/22/2021. Hired Allied because they guaranteed no brokers or outside shipping and a guaranteed delivery date. Received none of the guarantees. Of course the shipping fee had to be paid in full before they would finally deliver. They also stated $100 per day late fee. When I filed the claim for 32 days late, I was informed that section 306 and page 65 of their contract only allowed a $2,600 payment. The contract that I never received. Now no return phone calls or return email.

We had an excellent experience with moving. Michael ** with Brandon Transfer/ Allied gave us great advice and was so supportive by answering all of our questions prior to moving day. On moving day everyone showed up on time and took great care of all of our things. Brian, our driver was so professional and kept everything moving. The move in was the same- everyone on time and worked so hard to get everything where it needed to be. Great team and super movers!

We had an excellent experience with moving. Muchael ** with Brandon Transfer/ Allied gave us great advice and was so supportive by answering all of our questions prior to moving day. On moving day everyone showed up on time and took great care of all of our things. Brian, our driver was so professional and kept everything moving. The move in was the same- everyone on time and worked so hard to get everything where it needed to be. Great team and super movers!

Allied contracted driver didn't work with us to create a customer check-off sheet as required so we did not have our own itemized inventory list of our belongings. Driver did not use his own inventory list because, "the guys at the Arkansas warehouse who helped were supposed to do it." Over a dozen of our containers were lost at that location. Most were returned several months later by another driver "as a favor" to our original driver, not because Allied was bothering to manage our crisis. What didn't make it back to us was our large electronics box with thousands of dollars worth of our computer equipment including our custom desktop PC, monitors and numerous other devices. Any idea why that might be? The guys "helping" at the Arkansas warehouse might.

Dave ** was very professional. Unfortunately, someone at your end dropped the ball and couldn't get a truck for us even though you knew two months ahead of time when the move would be. As a result, we had to use a broker to find us a mover who turned out to be way less than professional. It cost us 2x what you estimated. I am a very dissatisfied non-customer. My ratings below are for Dave. I would give the company all zero stars.

Company was most concerned about getting paid the huge $14K bill. That’s what they did best. We paid for two days of packing and one for loading. But the packers showed up at 3 pm and left at 5:30 pm on day 1. On day 2 showed up at 2:30 and left at 6:30. We had to pack 75 boxes ourselves to be sure they could pack and load on day 3. They showed up at 11am and worked until 7:30pm, but got truck packed. The crew broke our toilet handle off, left their trash on our street, and ran over our street sign upon leaving, again not notifying anyone or fixing it. We’ve never been more tired and disappointed in a company and do not believe we got anywhere near the $14K in value for what we paid. The only positive is that our load was transferred to another truck and delivered to storage by a good driver, who communicated well, met me at storage as planned, and unloaded as expected. I would give him 5 stars.

I would highly recommend. My recent move went off perfectly. Staff was highly professional. Cost did not exceed estimate. Nothing was lost during the move. Five stars for everyone involved. Driver was the best having anticipated troubles with tight curving driveway at destination had ordered a box truck in advance to shuttle my stuff from the street. Awesome.

Last month, my sister-in-law and brother-in-law moved from Florida to New York, and, due to health issues, were unable to oversee the move themselves. They contracted with Allied/Coleman and their salesman, Jeffery **, was extremely supportive throughout the process. Since their plan was to move to their new home ahead of all of their belongings, they asked me to be with the packers on packing day, and with the movers on loading day. The packers, Billy and Desiree, arrived on time, looked over the house, and immediately got set up to begin working. Nothing in the entire house had been packed, so they had their work cut out for them. They both worked nonstop, were fast and efficient, and still took great care with all of the items they had to pack. They were awesome!

Both gentlemen came on time to pack my belongings. Team leader called to say that they would be delayed being stuck in traffic. Within 2 -1/2 hours they had packed up and loaded the truck for delivery to my residence in Fort Myers. Every item was packed with due care that it not break in transit. They arrived past 6pm, and unpacked all boxes and carted the empties away. All furniture items were unwrapped and placed in places within the residence per my instructions. Overall, I was thrilled to have Allied movers take care of this chore and will always call on them if I move again. My sincere thanks to Team Leader Emelio, and assistant Jim. They did an excellent job.

Still waiting for lost - now found couches to be shipped. One month and counting- no time frame and customer service has no authority to actually get results. So still waiting- Guess we’ll see if claims is any better. Claims filed Dec 17 - acknowledged on Dec 30. Some furniture repairs in process- no feedback on couches

Quoting process was smooth and easy to understand. Communication was great. Joey ** and his team were great to work with despite the snow on the loading and rain on the delivery. I would recommend Coleman Allied Van Lines to anyone making a move.

Was not impressed with Carey of Knoxville. Chris never called me back when he was supposed to. Also he was supposed to send me the paperwork by US Mail because I didn’t have computer access at the time... that never happened either. I was finally given the paperwork after everything was loaded in the truck. I won’t be recommending Carey Movers in the future.

50 years raising a family in one awesome community and home. Inexperienced, I received excellent advice on how to proceed, and eventual delivery, despite long delays. Excellent, compassionate, patient and very competent staff at Victory Van Corp were a true blessing in a very life changing experience.

Disgusting the lack of expertise and accountability this company has. Damaged multiple items and after a $15,000 move they are refusing to pay $800 worth of damages that they caused. They claim that since I did not alert them before the driver drove off that they can't determine when the damage is done. I would like to know how moving a 4 bedroom 3500 square foot home with items in boxes that can not be inspected until all items are open, how it's possible to at the time of them unloading the truck to catch every item and its condition. Considering my claim is minimal it’s very egregious that Allied wouldn’t take responsibility for the mistakes and lack of care done by their employees with my items!

Justin, Mike and Kevin were on time, they very professional and friendly. Justin, Mike and Kevin did an awesome job!! They took care of things as if it was theirs!! They even put down runners on the floor throughout the house so they wouldn’t get the carpets dirty unlike the crew who originally packed up my house

I selected Marathon Movers for two reasons-price and an agent with Allied, a national transportation company. Little did I know, their: customer service, communication, professionalism, and service were all top notch. The process was simple, smooth, and unencumbered. Even during the sales process, I felt reassured. I never had any doubt this would be a breeze. At every stage of the move, I was well informed. In fact, I was usually kept up to date by not only the office but the driver of my furnishings. My hats off to Kathy, Michelle, Chris and Peanut. Sorry, I can’t recall the three movers that pick up my belongings. They were GREAT too. By the way, not one item was broken during transportation. If I ever mover again, I will not hesitate to call Marathon Movers. I strongly recommend them to anyone on the move. Great value, great execution, great experience. Marathon Movers, they do moves the old fashion way-RIGHT!

Allied Van Lines/Reebie Storage and Moving of Chicago intentionally uses business practices that makes it impossible for them to be held responsible for missing goods. One-sided contracts are presented just before a scheduled move date, leaving the customer no option but to sign. Inventory and tracking are done in a manner which is unintelligible, using techniques that were obsolete 50 years ago. Bar codes are not used. UPS, Fedex and USPS track millions of packages; Allied/Reebie cannot track 300 boxes in a move. Customers are forced to sign for deliveries which they cannot verify.

Stanley kept me informed and engaged in move process. He and teammate were courteous. When I had questions or concerns Stanley answered them and backed up his responses with action. Handled my things as if he was packing his own cherished items. I was very, very pleased and would recommend to a friend or family member.

Lied to us, set up an appointment after receiving precise information about our move. They confirmed the appointment, then never showed up and never called to say they weren't coming. We stayed home from work to do inventory with their representative. When finally no one showed, we called to find out where they were...They then announced they decided our move wasn't far away enough for them to bother with us. (Our move was several hundred miles). What a complete lack of basic decency and consideration, never mind dishonesty! Stay away.

Unfortunately, I've had a really awful experience with Coleman/Allied when they moved me from Nashville to Los Angeles. There were nearly 30+ incidents that I had to reach out to customer service about, such as a mover not letting me know his mask broke and going maskless in my home (after informing the crew I have health conditions), a mover blowing his nose and not washing his hands afterward (I had to ask him to use hand sanitizer before touching my things), not notifying me when my items arrived in storage, losing 3 of my boxes, multiples boxes being crushed, my service provider in LA being switched without notifying me, not organizing or packing my immediate storage pick-up items correctly, and much more.

Juan ** and his crew were excellent. They were hardworking, careful, communicative and did an amazing job on a complex move involving a historic home. They deserve recognition and I would recommend them. They were also very professional and asked me questions when I’m doubt.

everyone from Allied in Naples Florida, was awesome… Starting with Tammie at the front desk. Steve ** coming to do my estimate and Bonita Springs… The Packers that came through to help me out. Everything was awesome in and out. I have to give it out to Rubin my driver… Help me load, drove the truck, and help me unload. Can’t remember his last name but he is from San Antonio. Thank you so much our way for making my move great. Thank you so much!!! Will definitely refer you to all my friends. Thank you so much… Desire

Very disappointed with the service I have been given. First all my stuff didn’t fit in the original trailer, I had to wait an extra day to get the rest of my stuff picked up. It has been two weeks and I still haven’t received the stuff that were left behind. I don’t get any updates and when I call, it seems like they are mad for me calling.

Dwight and his crew were awesome. Professional, courtesy, and very careful with our belongings. Dwight and crew are consummate professionals. We would recommend them to our friends and family. They were extremely pleasant to deal with. They were efficient, methodical and careful

All worked as it should, though it seemed the packing crew did not know what to pack. They required me to show them. I thought the initial walkthrough and estimate with the estimator gentleman did that, but apparently not. The packers, truck loaders, unloaders took up the slack and the whole thing worked.

I found Coleman Allied and would highly recommend. From quote, pickup, and delivery. They do what they say with followups. I contacted many moving companies-my advise is check reviews. You will be surprised. What you see and check out BBB. Rated-A+.

I recently used Allied to move from the Chicago area to Boise, ID. I was very happy with everyone I dealt with before, during, and after the move; they were all helpful and pleasant. Everything went smoothly and according to plan. My only issue is that a few items were slightly damaged. The damage was pointed out to me, not hidden, which I appreciated. I think the price was very fair for the amount of work that was done.

Awaiting a refund for extremely poor service received. In fact, our move still hasn't been completed. Your warehouse did not label our stored belongings and they are lost. What was delivered was mostly damaged! It took us WEEKS and multiple attempts via social media posts to get anyone there to answer a phone call or email. Due to Allied's incompetence, we are not yet moved into our new home and have incurred additional expenses as a result.

We had a very good experience. Everything arrived intact, nothing broken. The crew was really nice & very professional. We definitely would recommend them. Moving Van arrived here in Marana, AZ on 10/20/21. We came from Novato, CA.

Thanks reaching to me for the review. I am sorry to say that I am very disappointed with Siracusa Van Lines for a number of reasons:

I had Coleman Allied come to my house and make a thorough inventory of items to move from Lawrenceville, Ga to Austintown, Oh. Kelly ** went through the house and provided a quote on Nov 19, 2020. The quote was higher than others, but all seemed legit. We agreed the cost would be higher if the move happened after mid-May(busy season). About 10% increase. We paid for the BEST insurance available---full replacement cost for damages items. 9 months to submit claims if damage occurred. The "estimated" weight was 17,962 pounds!!

My movers were awesome quick and on time. Thank you so much for being gentle with my items and moving as fast you did. I would recommend them especially the team I had today. They took good care of my items and packed them in the truck neatly.

We used a moving broker to save money who turned out to be fraudulent costing us thousands of dollars and never getting our belongings out of the City of Tacoma.. After the police released our belongings, we contacted Alondra and George of Western Van & Storage who are agents for Allied Van & Storage. They treated us with courtesy and extreme professionalism with Alondra staying in contact with updates along the way. Both the Western and Allied moving crews showed very high levels of high quality customer service in handling and delivering our household goods. I give very high marks in recommending both companies if one has a moving need...

Move Coordinator Ashley ** did an outstanding job with getting the move scheduled and on track. Movers Chris and Mike did an exceptional job with packing and handling our belongings under stressful circumstances. Move Consultant Chris ** completely dropped the ball by not submitting our signed paperwork to the office to schedule the move despite having 19 days to do so. Ashley was remarkable in overcoming this blunder. Thank you again, Ashley!

My fifth move was a charm. The communication throughout the process was outstanding. Kim ** was kind and accommodating and I owe her a debt of gratitude for making the move happen sooner versus later. My belongings were treated with care. Masterfully orchestrated!

We used this packing and moving service through Reebie and Allied Van Lines for another long distance move in 2010. Both times everything went very smoothly— from the estimate to the customer service support, to the packers and the truck driver. Reebie has been in business for many many years and so they knew to call the city of Chicago and get a parking permit for the large truck. The 2 packers took a full day to package everything in our 2400 SF town home, and then the 4 loaders, including the truck driver spent 5 hours loading everything. We are expecting to receive our stuff in California in ~1 week. I would use this company again. Highly recommend!

Very slow and not thorough. Left numerous items that we or the movers had to pack the next day. Complained about the number of items that had to be packed and took constant breaks to go sit in the truck and vape.

Not sure just what to say. We have two broken dishes, one very good and the other good. Items that were in the desk were taken out and put in boxes. We were told that would not happen--what was in the drawers would stay there. We are still not sure about some other items which we cannot find. Most important we cannot use our piano properly. We were told that someone would be at both ends who knew how to handle it and this was not so.

Excellent service. Prompt and on time according to the schedule. Everything packed and taken care of safely and with care. They also advised me the best way to ship certain things and made available things to pack easier. Paperwork was simple and easy to complete.

Jack ** and the entire crew was excellent in moving my Family & I for our last move. I was serviced in 1 day vice 3 & had my HHG delivered the next day, thanks to their willingness to flex for me. Best service in a 24 year military career. Thank you Jack!!!!

Allied/Reliable did a good job with my very long distance move. My estimate was spot on. Everyone was on time. Nothing was broken. Everyone was responsive. I would use Allied/Reliable again and would recommended them to my friends and family.

The delivery men were so helpful and professional. They called to let me know they were on their way and then when they got to the community. I would suggest Arhaus to anyone. The professionalism and the customer service was fantastic. Thank you!

Movers placed tape directly on wood which damaged the wood when removed. Three boxes were damaged by a large amount of liquid (no rain either day of move). A box marked glassware/fragile arrived with holes gouged in the side. Movers lost the legs of our kitchen table which they removed. One of my daughter’s boxes was defaced by someone writing a disgusting word on top of it. Regretting hiring this company for the move.

Their moving driver and staffs just don't care about the things they're handling. They damaged my very expensive Italian furniture and floor lamps, and BANG & OLUFSEN speakers. Even the boxes were torn. No quality control at all. This was the biggest regret this year.

In the process of our move the movers Ray and Tim they were polite, efficient, made the whole experience comfortable. We had no worries in the whole process move. We had to have our belongings in storage for a week and we had no issues with that at all. We would highly recommend these Movers and Morse Co. to our family and friends.

Quick response, used their packing team, excellent work. Movers showed on time used extreme caution while wrapping furniture, all team members worked well together. We’ve used Allied movers in Reno before and had a great experience there as well. We will also be storing our stuff with Allied as we did before. “IF” we ever move again we will definitely use Allied again!

Thank you to Shawn and Becky for the wonderful care and customer service provided. Not only was your price quote the best one received out of 3 received - I can't imagine getting better customer service. Shawn and Becky hit it out of the park. Not only would I recommend to a friend - I DID recommend to a friend.

This was the best experience I have had with a relocation move. Fast friendly excellent service. The crew were very professional. My belongings were delivered when promised. Care was taken in the packing and loading to ensure every was secure. I would highly recommend Allied Van Lines!

Good experience all the way around. Communication was easy. Furniture delivery was on time, and the crew were professional. I would use them again given the option in the future. Truck arrived right at the beginning of my delivery window and set up was quick and efficient.

Moved from Oregon to Texas. The nice thing that we paid for was having the movers load and unload. They were all professional, helpful, and polite. Bryan ** was absolutely the best, ten star all the way. Sincerely, Don and Rosemary.

Trent and his crew helped us out when International Van Lines broke their contract with us by raising the price of our binding contract by 30%. This was not per the terms of the contract and happened 4 days period to our move! They also tried to delay the've, again, not per contract. Thank goodness for Jobbers. They could not have been more professional!

My movers were wonderful! Joe and Champ packed everything very carefully and respectfully. They answered all of my questions and were very responsive with pick up and drop off. My packers were wonderful as well and packed everything up safely. Thanks to Nashlee and Abigail for organizing and communicating!

Our entire experience with your team, including Mindy **, Mary **, and Kai ** and his team - Quail and Larry - was absolutely fantastic! You all came together to ensure that our move went smoothly and you all took such great care of us, and our things. Additionally, your 3rd party contractor, Bill **, also went above and beyond to ensure we were well set up. We are thrilled, and will absolutely recommend you to our friends and family. From the bottom of our hearts - thank you!!

We moved out of state from where we lived and had to store our furniture and personal property for a minimum of 10 days. We were told that the furniture would be stored in a Coleman warehouse in Beaufort SC. The furniture was stored in a moving truck and not in a warehouse. This truck was too heavy to move our belongings to our new home in Homestead Florida. The furniture was taken off that original truck and put into another larger truck for the move. We received many items that were broken or destroyed beyond repair. Some of our furniture was damaged and there is also structural damage to the inside of our new home

The project mgr Becky, the estimator Rusty, and the Driver Angel and his crew did an excellent job for us in our recent move from Richmond, VA to Marietta, Ohio. We highly recommend your company to our family, friends and others!

I got in touch with Allied Van Lines for my move from Detroit, MI to Fremont, CA in June 2021 and my experience has been very disappointing. First of all, my stuff was shipped in two separate containers, of which, one arrived a week later than the guaranteed delivery date and the other arrived 3 weeks later than the guaranteed delivery date. Moreover, the second shipment had a number of broken items (TV, TV stand, side table, book shelf and a couple of kitchen items inside the cartons) which was the biggest disappointment. As a result, I had to go through the headache of submitting multiple claims for damage and delays and also take the effort to purchase all the damaged items again.

The movers who did our loading were very timely and worked diligently and carefully with our belongings. However, the delivery experience was quite different. The delivery was very timely, it arrived about a week after loading, but our things were piled everywhere. We had to sort through all the boxes and move them around to put into the correct rooms ourselves. This is difficult for 2 older people! Several items were damaged, some had to be discarded. We have a large aluminum folding ladder that is missing, item # 365, pg. 5

The moving crew of Ray G, Steven N and Tim F truck ** arrive on time and started immediately to work. They proceeded in an orderly & efficient manner. They answered all questions & concerns that we had. They made this most difficult task as easy as they could. We would be very happy to have them make the delivery to our new home.

My experience with Allied- Coleman Movers was positive from my first phone conversation to the delivery of my moved items. My coordinator, Nashlee, was very helpful and kept me informed on the progress of my delivery throughout the process. Both the group of workers that packed and loaded the items and the three men who delivered and unloaded my belongings were dedicated workers. They worked hard the entire time they were at my home and at the final destination. They worked continuously without taking a break. I was very impressed. I would definitely recommend your company to someone looking to have a successful moving experience.

Nightmare. Packers arrived with one experienced individual and 2 clueless 18 year olds doing summer labour. Items were missed, valuable goods smashed, furniture broken and some items packed things they shouldn't. But it gets worse - Baileys uses 3rd party (MSS) for things like disconnecting fridge/washing machines, moving light fixtures and TVs. This firm failed to turn up both for packing and at destination, charges thousands for minor tasks, didn't have the right tools and had an aggressive poor attitude. Don't go near this hot mess. My experience was the absolute worst.

PLEASE READ BEFORE USING ALLIED!!!! First off, I have moved domestically and internationally via professional moving services more than 5 times in the past decade, and have never had a worse experience. I would STRONGLY ADVISE using anyone else, including doing the work yourself, as our experience ended up costing us much MUCH more than we paid for the service ($14,000 BTW...)

Allied was very good to work with, from the in-person estimate by their representative, through the packing phase through the moving phase. A shoutout to Kay ** for her enormous help and patience with me. A good value for the money and service received.

I hire Allied to move me from NC to NY. I had never used a moving company before and I figured that a large company would be reputable and care about their reputation. A broker came to my home to give me an estimate. She encouraged me to leave my belongings in my furniture drawers and cabinets, assuring me that all furniture would be wrapped and kept safe. I foolishly packed my valuables believing that they would not be touched. Other people have since told me that other moving companies photograph and record valuables. I packed everything very carefully. The NC crew seemed like they were doing a good job. They brought a small van, since my street was too small for the large truck. I believe my things were transported 2 more times until it was packed onto the large moving truck.

The move went very smoothly. The movers were very careful with our possessions and the driver was great to work with. All of ours things were delivered on a timely basis. I would recommend Berger Allied to use for a big move like ours.

Totally great experience with O'Briens team. I liked the service and professionalism. Good packaging materials, coordination and moving, everything was intact, safe without much of damage. We had on time delivery from the movers and they were pretty quick in setting up things for us.

We managed to communicate with the driver & helper even though they did not speak English. They did arrive late outside the window time. The guys positioned it exactly where we wanted it & moved old table for us because we tipped them. They accepted cool drinks as it was hot outside.

The two gentlemen were very respectful and good at bringing in the furniture and keeping everything neat and clean. They were quick and efficient. They moved items ahead of time and problem solved on how to get it in place and standing safely.

Our movers were quick, kind, and effective. They were both very professional even with our dogs running around. They taped our boxes and handled our stuff with care. Within minutes, they were well on their way. Overall, I had an awesome experience!

Our Arhaus Furniture was delivered on time, efficiently, and carefully. We really appreciated the crew's professionalism, good communication, and upbeat attitude. They arrived on time and were finished very quickly. And they called before they arrived to give us a good sense of when they would be there. The experience was wonderful overall.

Moving team was efficient, professional, and friendly. Try the preliminary meeting with Justin. Was informative and professional. Contact with Katy was also informative as she answered any question I had and kept me updated with regard to the arrival of the packers and transporters. Kenny also kept me informed about the arrival of my furniture and belongings. All in all moving was mainly stress free and professional.

I’m moving with a relocation company who uses Berger Allied. My total load was underestimated. It was supposed to take two days to pack and load but it took 3. The packers/movers were understaffed everyday and ran out of packaging materials, and had to rush and barely took breaks.. This led to them missing things and breaking things just in the packing phase. I have no confidence that all of my breakables won’t arrive in pieces.. There were also multiple mix ups on what was to go into storage and to a temporary location. I did not get everything that was supposed to come to the temporary location.

Very professional and polite. They were on time. The driver check to ensure there was no damage to the furniture. They also had on masks to protect me. I very much appreciated that. All trash was removed from my property and taken with them.

We had a few issues wrong with the sofa. They called us to address our concerns. They left a detailed message to have customer solution call us to address. We are pleased at how they handled the situation for us.

I recently moved a 3/2 home from FL to IL on June 3, 2021. Allied provided me with the best quote and reassurance of a smooth move. That was the furthest from what my actual experience was. Not only did their dispatcher, Bill from their Ft. Lauderdale, FL office, hit me with the "Balloon Affect" as he called it by charging me an extra $3,000 at the last minute because I had approximately 200 S.F. of items to add. He then proceeded to yell at me about not reading my contract when I questioned it. Not having a choice but to pay it upfront before the truck would come, the truck (A broker carrier called IMovers) sent a truck that was too small to take all of my items. They were never informed by Allied of the additional items, so my extra items was put to the curb. Then, although I was told I could pick my delivery date and could expect it to take up to 3 weeks from that date, the carrier later tried to charge me another $800 because I couldn't take it when they wanted me to.

We packed, stored and relocated with Allied affiliate Victory Van Lines of Alexandria, VA in 2019 and delivery in 2021. It was the worst move experience we have ever had (multiple international and US moves). After paying the requested amount to re-load their truck from their storage in Sterling, VA, they then requested additional money to deliver our goods or they wouldn't deliver (actual quote from their President). Their apparent mistake on calculating the weight 15 months later and then extorted additional money. Not only did they hold our home goods hostage but there has been an incredible amount of damage that also had obvious mold-related stains with additional damage. 3 months later and no resolution, no apology... NEVER USE THIS CARRIER!

First told we would be loaded the 28th, then change to 26 May. Our daughters and our loads were to be in one pod leaving May 31 to arrive the week of June 3. After that it was weeks when no one could track our belongings. We’re given for delivery dates to our apartment, no one ever showed. Final delivery came June 14 late in the day. Things were unloaded Helter skelter in the wrong rooms. Four of the items packed by the movers were damaged or lost. Only one dish we packed was broken. Our sofa was not set up to use the electricity or Wi-Fi, and it’s still not fixed. Our computer was broken, parts of two televisions missing, part of a lamp missing, all packed by the movers for which we paid extra. Chose Allied because we have always been satisfied. June 14 was way too late to receive housewares that should have been easily transferred. Never so frustrated with a move.

Very friendly and professional.. Knows how to deliver the product safely and in good condition. Assemble the product well. Definitely two thumbs up for the service rendered to the customers. Keep up the good service. I recommend the customers to use this Allied service to deliver their products at home.

Unorganized and unprofessional from start to finish. Lost and damaged boxes and items. Three weeks past delivery date. Stacy **, Mary ** and Jad ** ignored my questions and messages about delivery timelines and scheduling. Poor communication and customer service.

Very smooth. On time delivery of everything in our order. Professional and efficient gentlemen made the delivery with no issues. It was so smooth there really isn’t much more to say. The chairs were in perfect condition as well. Krista

My experience on Saturday, June 19th, was great! The three movers (wish I could remember their names) from Louisiana were the best. All three of them were professional and courteous. They made the move sooo easy by methodically handling my furniture, boxes and all my other items with care and expertise. These three gentlemen should be recognized for the excellent work they did. My sincere thanks to them and the entire Coleman (Allied) family.

No tracking despite advertised 24 hr tracking. Totally unresponsive during transit - despite constant attempts to multiple sources. Late delivery past delivery window and very poor rude attitude. They take your stuff and you can’t reach a human being after it leaves. They are very rude and the tracking tool says N/A whole time. No calls back during interstate cross country move. Very stressful trying to time arrival. Over a week in new home with no furniture and no status.

This is the worst moving company. I called for an estimate and a time was set up for the estimate. I accepted the time in an email. The rep confirmed the time in an email. NOT A WORD has been heard from them since. I never heard from anyone. The woman never answered my email asking where was the estimator. Nada. Nothing. Bad business, Pick another company. Reliable moving is UNRELIABLE.

Very good, fast, polite service. Good communication about pickup and delivery times. Answered all the questions I had in a timely manner. They offered to help set up some furniture they didn’t tear down originally, that was nice of them. Thank you.

I spent hours researching the best moving companies online, by phone, and with in-person visits and with virtual walk through appointments. I decided to pay the premium for a “reputable” firm like Allied. Unfortunately they sold me a bill of goods. The service was terrible and they could care less about my belongings. I was promised to meet my driver - never happened. I was promised that our belongings would be loaded on to the truck that would transport them to our final destination - instead 5 shuttle trucks were loaded. The shipment was 4 days late. I had another driver lined up to get out shipment delivered on time, and they didn’t care and refused to release the shipment. They never returned my calls. Just terrible service all around. Don’t be fooled; “Mees Moving and Storage” is an Allied franchisee that is managed by liars and con men. Do not do business with them.

Terrible packing, delays, theft. Sandra **, District Manager has been notified and is to get back to me with restitution. I have tried to contact Coleman American multiple times during the move to no avail. Please call me so we can discuss this issue.

This was a big move for our family, from TX to NC, and we have a lot of stuff. The movers on both ends were great - super professional and communicative. Only issue is that some of our items didn’t make it to the new house, even though we saw them get loaded onto the truck, and we didn’t realize it until everyone had left and all the paperwork was signed. Lesson learned: make sure all your inventory is there before signing anything.

The delivery guys were friendly & efficient. They unpacked the chairs carefully & placed them were I needed them to be. There were no issues with delivery of my kitchen chairs from Arhaus. They called the day before delivery & also 10 minutes out & I appreciated that.

Moving team was amazing. They worked 11 hours with only a 45 minute break. Took great care of our furniture and other belongings. Great communication as to what we wanted to move and the best way to protect it. They loaded the truck efficiently and in the best way to protect our belongings.

The gentlemen delivered my furniture professionally and with a white glove experience. I would call on Crate and Barrel again for outstanding service. They called 20 minutes before they arrived. They were careful removing the furniture from the crates and assembling the furniture, bringing the furniture inside and placing the furniture where I needed it.

The company was very responsive and helpful in scheduling and making sure I was ready for the move. Douglas, the mover was very professional and made sure all furniture was properly protected. They arrived and unloaded to where I requested things go. I would recommend them to anyone.

I’ve used other movers and from quote to unpacking these guys have been the best. Our mover however, was the best part of the experience. Relocating is super stressful but Mr. ** treated me so kindly and respectfully. He treated my things as if they were his own. At unpacking, he made sure everything was in its right place and that all of my boxes were easily accessible which made unpacking super efficient. Most importantly, not one thing was broken or damaged. I can’t recommend Mr. ** enough.

The moving crew lead by David was simply amazing to work with and took the extra time and precautions to ensure they were being careful with our possessions. The team was extremely polite and very professional and an absolute joy to work with! We have moved 3 times now cross-country, and this was by far the best experience we have ever had!