PublicRecordsData.us Reviews

Susan was very helpful and wonderful and assisted me in my search and address my account. I was issued a refund and account was closed. Susan was polite and courteous. I appreciate her help. Thank you.

Nancy was very fast at responding and helped resolve my issue. She explained the charges to me and assisted with the refund of the unauthorized charges and agreement I was not aware I entered Into. The website was not very clear and I signed up for an MRC I was not aware of. She helped understand and resolve the issue

Thank you for your quick response and for taking the time to understand my issue. I truly appreciate how promptly and professionally everything was handled from start to finish. It’s not always easy to find customer service that is both efficient and courteous, but your team demonstrated both qualities exceptionally well. The communication was clear, respectful, and reassuring, which made the entire process much less stressful than I anticipated.

I got the report expecting it to be $1 as advertised but apparently it signs you up (there isn’t another option) for a reoccurring charge for 1 year of access for $20 a month! I don’t want or need access of any other report, just this one, and was not happy to see this added charge pop on my credit card. Not impressed, do not use this website. I will say that when I went on chat to dispute this charge Shirley was very kind and helpful.

Found what I needed, was checking for criminal charges and I have none. Have been getting numerous calls from unknown number stating I have charges against me and these people are getting rude and threatening me as well.

I just spoke to a representative. Unfortunately I don’t have the party's name however he was extremely helpful and understood my request and was also very polite and taken care of what I needed. He’s a great asset to the company. Just by that quick response via chat.

Awesome customer service - very efficient and friendly. Had an issue and PUBLICRECORDSDATA.us fixed it fast. Really appreciate their speedy response and was able to resolve my issues within minutes - thanks!

I recently used this service for a specific search and needed to cancel my trial before the subscription continued. I contacted customer service and they were very helpful. They closed my account immediately and didn't give me any problems or high-pressure sales tactics. I received confirmation number **. I really appreciate the straightforward and professional help! Thanks Debra!

Customer service was so quick to help me with my issue, very prompt & knew exactly how to help me. Most support chats take at least 10 minutes to get anywhere; we were able to get my situation resolved in less than 5!

Charles was very helpful! I had a discrepancy with the charges and he helped me quickly and was very polite. He explained things clearly and let me know exactly what to expect. Best customer service experience I have had in a long time.. A+++

He was really helpful and was able to close my account and help with the charge to my credit card. It was quick and easy and the best customer service I ever experienced. Thank you!! I didn't catch the name of the representative but hopefully he can get tracked via conversation.

Steven was polite, quick, efficient, and professional during our brief encounter. If I were to ever need to apply for services and have any questions I would hope to encounter him again. The entire process of finding someone wasn't too difficult, just needed to finesse my search just a bit and found who I was looking for and the information I needed.

Support staff reached out to me in order to refund the subscription cost. Thank you, I appreciate it!