PublicRecordsData.us Reviews

PAMELA was amazing. Very helpful, and respectful. She is doing a wonderful job! Just thought someone should know. Although I am not satisfied with the accuracy of your service and the misleading terminology as to the actual price for the service. Which was 0% correct info. Also stating that there is a charge for a one time single report when a monthly package is what I was charged for is downright deceitful. At least your customer service representative acted in a professional manner.

Charles did an excellent job listening to my issue and settled it very fast! I appreciate it! Top tier customer service! I will be back if I ever have to look up further since I know that the customer service is fast and takes the customer issues seriously.

I have never really used PublicRecordsData.us and they charged me $30 monthly subscription. I contacted the customer support and Paul helped me right away and took care of my inquiries. It was smooth and easy process. Thanks Paul.

I was helped quickly and efficiently, I am very satisfied with the end result. I was a little upset that I got charged $31 when I was told that I was only getting charged $1 but the customer service was good.

I made a mistake when I ordered a property map. Paul resolved the problem immediately. Thank you, Paul, for making the solution quick and easy.

I keep getting charges on my acct for a service I was not signed up for. Robert was helpful and fixed the issue within minutes. I got a confirmation number for my canceled acct and hopefully will not be charged anymore.

They were able to help me so quickly instantly without asking questions! It only took a few seconds. Most efficient and kind customer service! I expected them to ask questions and interrogate me but nope!

Kimberly did amazing helping me. I accidentally subscribed and paid $30 but she gave me a refund and closed my account. I saw what I needed to see and I was accommodated. The service was very fast and I didn’t have any issues receiving help.

I subscribed to Publicrecordsdata.us not knowing what I would get from publicrecordsdata.us does. After a few recurring charges I decided to cancel my subscription. I am happy I have no problem in cancelling my subscription.

I had a great experience with this site. Their support team responded very quickly and made the refund process smooth and stress-free. I really appreciate the excellent service—10/10 recommend and I’ll definitely be coming back in the future!

I asked to have my account closed and it was handled quickly and efficiently. Thank you!

George assisted me with all of my needs very quickly and I appreciate that it was not time-consuming and he was very friendly and professional. He answered all of my questions and completed my request.

Ryan was incredibly helpful and knowledgeable. He quickly resolved my issue and was incredibly polite. Great customer service. I had a billing issue, Ryan walked me through the issue and how it could be resolved. Once I understood the process he took over and got it solved for me.

Thank you for the information and for the quick help and the easy end of subscription! You helped me so quickly in the chat boxes and not only did you send me updates on my account via email you sent them to my mail and I appreciate that.

Charles with Public Records Data, was a huge help and very quick to assist my concerns. I got the exact records I was looking for within 5 minutes. Public Records Data is able to assist with a variety of records. I will definitely use them again if I need access to anything else.

The chat help line folks were prompt and clearly answered by questions and took care of cancelling my subscription. I wish more websites had such helpful chat teams. I would recommend them to friends.

Carol is a kind, honest, and trustworthy person. He treats others with respect and is always willing to help when needed. In my experience, he has demonstrated integrity, reliability, and a strong sense of responsibility. I highly recommend Carol and believe he is a person of good character.

Kevin was very helpful in resolving my issue. I just needed a blue print and was told it would cost $1.00USD. My bank account showed that I was charged $31.00 for a full package report that I did not consent to. Kevin made it right.

I closed my account. I was not aware (maybe I didn't see it) of a 31.00 charge in excess of the one time charges of 9.00 and 7.00. When I reached out through the chat, I was told that the 31.00 was for a full report. I don't want any more charges so I had my account closed.

Robert was quick in handing my question. I appreciated his help.

Jerry was fantastic at helping me to cancel my account. He immediately did so upon me asking and it was resolved within less than 5 minutes. He also provided me as to what I was being charged for on my account and assured me I wouldn’t be any longer.

It’s rare that you receive great customer service and prompt responses. I have to say that this is probably one of the only sites that is amazing at responding and answering any questions. The site is easy to use, and I highly recommend. ⭐️⭐️⭐️⭐️⭐️

Katherine assisted me today over the chat and I was very pleased with her service. Very quick and helped me with exactly what I asked for. I was searching public records data and thought I would be charged $7, but then saw an additional $30 charge. I was going to let it go, but then I saw the next month another $30 charge. I reached out to cancel this charge and also asked for a refund since I didn't really know what these charges were for. Katherine quickly canceled the account and issued a refund, so I'm very happy about that.

Customer service was spot on! Any issues I ever have they are always available and eager to help figure out my issue. Great customer service! Would personally recommend this service to anyone as it is pretty much fail safe with the way they take care of you! Highly recommend!!

I signed up on May 15, 2026 trying to locate the owners of a business for which I was filing a small claim. Public Records was very helpful. I didn't realize I had signed up to be able to print reports and was charged another $30 that same day. I contacted Public Records today and chatted with Stephanie. She was very helpful in allowing me to close my account and she refunded the $30 charge. She was very helpful.

If you’re looking for more information than you could shake a stick at, these folks are the place. Questions are answered in an instant with very user friendly service. I would highly recommend any builder, real estate agent, or investor spend the tiny bit of money to have reports as thorough and put together as this.

Had a quick and great interaction with the support team. Took less than a few minutes to get my matter handled. They asked me what I needed and I requested a refund since it was less than 24 hours since I purchased a service. The request was handled and completed within a few minutes.

I needed to look up a record and I was willing to pay to lessen my family member worry. Did not think it was going to cost me 30. I did not want to sign up for anything on going so when they charged me again another 30, I reach out and they were able to help me cancel my account and process my refund. Please make sure to read and look at everything.

Confirmed my cancellation and refund very quickly! This is exactly what I needed. I was skeptical given that requesting refunds can sometimes be challenging.

Timothy was fantastic with helping cancel my subscription and refunded that $30 fee that magically showed up on my credit card today. I tried canceling via email, but I received no emails. Thank you Timothy for handling this for me.

Purchased a property report but was not fully disclosed the price. Live chat agent was wonderful and helped to resolve the issue. I appreciate the help that the agent gave. They were kind and understanding of the issue. They were able to reverse the fee that was not disclosed at the time of purchase.

I had a billing error that was quickly resolved to my satisfaction. So helpful and courteous, thank you so much!

My experience was generally positive, and the service fulfilled its intended purpose. The platform provided the information I was looking for, and the search functionality worked as expected. One thing to keep in mind is that it helps to be very specific when conducting searches, particularly when looking up individuals. Common names can generate multiple results, so providing additional details such as a middle name, location, or other identifying information can significantly improve accuracy and save time. Overall, the service was effective, easy to use, and delivered the information I needed.

Support was spot on. Canceled subscription fast. Saw 30$ charge for whatever reason so I thought it was something on top of the 7$ charge that was a bundle but it was a subscription. Nowhere tells you it is a subscription.

Awesome customer service. Wanted to close my account, not only did they close the account they issued me a refund. I was helped right away and was asked no questions. They just gave me exactly what I wanted.

Service was what I needed at the time, Agent Richard was very helpful. Appreciate his assistance with the service, to include the ease of being able to cancel the service since I obtained the data I needed at the time.

Kimberly helped me to close my account. I did not know that I would be charged a monthly fee when I originally researched the records of our new house. Thank you for making it easy to do this through chat, Kimberly! Only thumbs downing because it was sneaky the way that PublicRecords.com signed me up for a monthly program. Appreciate Kimberly helping me to get out of it.

My issue was resolved in less than three minutes; great customer service!!! My experience with the customer service rep was great.

The representative I chatted with was able to quickly and efficiently resolve my issue. I hadn’t realized when I first opened my account it would be a reoccurring fee. I was able to chat with a representative who helped to quickly resolve my problem.

I am very pleased with the time and effort Timothy put in and the attention to detail he displayed. I, as most people do, had forgotten about this account. Mr. ** was very helpful in canceling the service on my behalf. Give the man an accommodation for his diligence and attention to detail.

Refunded me in full.

Donna, did an excellent job taking care of mistake in the billing of my records account and refunded the mistake. Very promptly and efficiently, without painstaking questions and or problems. Easy to communicate and deal with her on line.

Quick and easy help with customer service. Ronald was efficient and kind with getting me the help that I needed.

Possibly just user error. Used this service once, not realizing opening this account would result in monthly charges of 30$. Contacted Customer Support through and they were very easy to work with and were able to close my account, even refunding the latest charge!! (And I was able to find who/what I was looking for the one time I used the site. :)

I did not realize I had signed up for an ongoing subscription being charged monthly. When I started my chat with Margaret, she was very efficient and got back to me promptly, resolved my problem, issued a credit to my bank card and canceled my subscription. Thank you.

Peter was very quick to resolve my issues. Made the help process seamless and was knowledgeable. Honestly the best no BS customer service I’ve received in years. The website is also easy to use and I was able to easily find the reports I was looking for.

Great experience. I just moved and needed a copy of my car registration. I signed up for this by mistake thinking I could get the record that way (my fault) and was issued a refund with no hassle. Good experience in the middle of a stressful move!

I needed a little assistance and went to use the chat option. I was fortunate enough to speak with Ashley who was tremendous! Very professional and took care of my issue perfectly! More people need to be like Ashley.!

I spent $1 for public information on someone. The information was not up to date because I knew for a fact there had been an arrest, yet it showed no arrest was made. They then hid a subscription in the payment I had no clue I was signing up for. I would have given a 1 star, but I was refunded with no problem.

Katherine was very prompt to respond and able to answer my question and to complete my request in a timely manner. She ensured that my account was taken cared of and provided substantial evidence of the document being closed.

I am very satisfied with the service I received. The response was quick, clear, and very helpful. Thanks to the support provided, I was able to resolve my problem in less than 5 minutes. The instructions were easy to follow, and the entire process was smooth and efficient. I truly appreciate the excellent customer service and the prompt assistance. Thank you for your professionalism and support. Keep up the great work!

I was overcharged for a public record report that I needed, I contacted customer support in regards to this matter, and Stephanie was able to assist me immediately. She found my account. Saw and issued a refund for the charges. Perfect customer service.

The system made starting an account a easy process, canceling account was just as easy and quick, live chat was quick and to the point no waiting or automated messages, worked great! No extra cancellation fee processing.

It's not as accurate as it is. Plus I think you guys did not explained the product and you guys tricked people and you guys charge us automatically without giving as warning that it is monthly pay. Which is a false advertisement and stealing to people money.

Frank was great help. I was overcharged by the site automatically. I agreed to $1. My bank account showed a pending $31 charge. Frank refunded the full amount right away. Issue was resolved smoothly.

I just wanted a one time report for a property. Didn't realize it was subscribing to an expensive monthly service that I did not even use for a one time report I already paid for. The customer service was fast and took care of everything I needed.

It was great to get support in less than few sec of the question.

I had an issue with my account on a Sunday, therefore I and had access the chat feature on the site. I chatted with Timothy about my problem. Within just a minute or two he had my issue resolved. He was very helpful.

I was really upset because money kept coming out of my account. But the person I chatted with really helped me. I appreciate that. The issue has been resolved and I am very happy about that. Also they agreed to refund some of my money which really make me relaxed and happy. Because I'm broke and was not aware money was going to keep coming out. So I was treated well and I'm relieved for the help I got. Thanks again.

There was a misunderstanding about the amount I was charged. I was overcharged and contacted customer service via chat. Your agent corrected it promptly and to my satisfaction. (A refund was issued immediately.) I appreciate the excellent customer service.

Good and fast service, thanks. Appreciate it. The service and attention were extraordinary and very fast; I received an immediate refund. Excellent service. The customer service was extraordinary and excellent; I would recommend them to many people.

Susan was an amazing assistant with what I needed. I had a few questions and she helped with all of them. She was polite and very knowledgeable about what I needed. The professionalism was great also.

My experience was wonderful! I was treated with respect and they handled it very well. I was responding regarding a refund and took no time at all for them to respond and get it to me. I would recommend. If you need to look up something this is the place to find out. It’s easy to find out what you want.

Susan was quick to respond and took care of what I needed within five minutes of my request. The website could be a bit more clear about what I was signing up for. I thought I was just paying $1 for a report but somehow I ended up with a $31 package that I don't need, thus where Susan came in to cancel it for me.

Great information that was needed and a wide range categories to choose from for searching. This is a great platform to use when attempting to look up hard to find information. You will be impressed with the accurate information.

The one issue I had was that the payment process was kind of unclear and despite only trying to pay for a single report (costing one dollar,) I ended up paying for a package (31 dollars.) In the end, after everything was cleared up with the assistance of the live chat, I was given a full refund. The entire issue only lasted a couple minutes before resolution due to the very efficient system. Overall, the payment plans were semi-confusing (which could also be on my part as well for maybe not fully understanding it) but the support afterwards makes me think that this is run with care.

Russell was very helpful and quick to respond. I wanted to cancel my account and took care of it quickly for me. Not much more to say it was quick and efficient. It’s ridiculous that I need to write more to submit this. I needed help he helped me end of story.

After a death in the family, we needed to find contacts for neighbors of a family member we could not get to answer in order to notify them. PublicRecordsData came through. When I had forgotten to cancel my subscription after the funeral, I was able to contact customer service easily to get my membership stopped instantly. This is a great service that I am grateful to know about.

The agent was good, but I don't know why I was being charged. Please check your website because I never tried to get a package. And thankfully, I realized I was being charged. I will not recommend this website because I feel that it takes advantage of people.

The agent was very helpful and immediately assisted me in the right direction getting a refund for an incorrect charge on my account. Very professional and understanding. Great service and I really appreciate it!

Customer support was very helpful via the chat. There was no wait to connect to someone and they addressed my request immediately. The entire communication to resolution took no more than 2 minutes. I am very happy with this experience.

Ryan was able to answer my questions and was very helpful. I am very thankful for the easy communication and overall experience with chat. It was easy to navigate with Ryan. Ryan made the experience very pleasant.

I received my refund very quickly. At first, I thought the cost was only $1.00, but somehow I was charged $31.00 for the first month. Then, in the second month, they charged me $30.00 again. I requested a refund for the second month, and they processed it quickly.

I reached out to cancel my account because I only went into it to find our mother's death certificate. My sister found it in her possession and so, I no longer needed it! Peter did an excellent job and handled the cancellation very quickly! I appreciate the expediency! Thank you! I was not able to upload my receipt.

Very easy to sign up and find what I needed. The prices are very fair, which is also very appreciated. I used the chat for customer service, and they were incredibly fast, kind and efficient. Highly recommend.

Agent helpful and professional. Agent helped me to get a refund and closed the account I never intended to create/open. I recommend this agent, but not this website. They offer a report for 1 dollar and after they charge 7 dollars for a PDF and 31 dollars for the report. What a rip-off.

Great website and overall easy experience, but make sure you pay close attention to the recurring charges or subscription settings when checking out. I didn’t realize I had signed up for ongoing charges at first, so that caught me off guard. That being said, once I noticed the issue, it was easy to contact them and get everything squared away. Customer service was responsive and helped resolve it without much hassle.

I was a little confused regarding the pricing. Somehow I thought it was a dollar and then realized it was a recurring $31 charge. I was being nosy for a minute, and don’t need an ongoing subscription. Dennis was helpful in getting my account cancelled. Thank you Dennis!

I wanted to cancel my subscription and it was done instantly and was treated very courteously. I would highly recommend this site to others. The reports are very detailed. One disadvantage is that when subscribing it is misleading about charges. I believed it was a one time purchase, but in actuality it charges your account daily.

I was impressed by the agent’s swift remedy to my request. My problem was resolved in seconds. The agent listened to my request and after providing my name and email my account was located. My request to close my account was actioned without delay, no explanation required. I appreciate immediate action and the respect for my privacy.

The representative provided excellent customer service. They were professional, patient, and helpful throughout the entire process. They took the time to answer my questions clearly and made sure my concerns were addressed. I appreciate their assistance and the positive experience they provided.

I contacted customer support through the chat option and received an immediate response. I reached out to cancel my account, and the entire process was completed in less than five minutes. The representative was efficient, helpful, and made the experience quick and hassle‑free.

I signed up expecting to purchase a $1 report, but the website's checkout flow made it very easy to unknowingly enroll in a recurring $31/month subscription. The subscription terms may technically be disclosed, but they were not presented clearly enough, and it felt like the design was intended to steer users into enrollment without fully realizing it.

When I was charged for a subscription, I didn’t realize I started, I wanted to cancel and be refunded. They were able to get everything resolved in 5 minutes. Debra and Andy were on top of making sure that I could get my refund and cancel my subscription

Anthony was a great help, very fast and friendly! I wanted to cancel my account to prevent further charges, and he understood and was able to help quickly. I like being able to request something and not being questioned about it, it was very easy to receive the assistance I needed.

Donna was an excellent help in resolving my issues. She got right to the point and had me squared away within 90 seconds of the beginning of our conversation. Very cordial and professional. Would be happy to work with her again. Thanks, Donna!

Katherine was extremely helpful. She found my information quickly and provided assistance to handle my concern. She asked appropriate questions to find out what I needed help with. Katherine was very knowledgable and was able to assist me with all of the questions I asked. She was polite and very professional.

Quick. I liked it it was early in the morning and usually this takes a lot of time but my agent was quick and precise.

They did provide the report I asked for, but they charged me many other times after for a subscription or something?? And there was no way for me to personally go in and remove my card info or cancel my account. I had to contact support and I really don’t think that’s very honest on their part. However they did refund me everything.

Please take your time using this site. Very useful and informative however the packaging and upselling can be misleading. I reached out to ask for a full refund and they processed it immediately which I am thankful for.

I received the report paid. Need no further reports so cancelled any further material. It took a total of maybe 3 minutes. It's been a long time since things went seamless on any chat I've ever been involved in.

Very quick and easy process to cancel. They were very helpful and easy. I would recommend. Easy process to sign up and I thought it would be hard to cancel since there isn't a option on the website but the chat feature was quick and easy.

The chat was fast and effective. My issues was addressed, understood and resolved quickly. The agent was respectful and clear in her writing. I wish more chats were as quick and effective as this one. Customer support was on point.

I appreciate the information, but not the multiple back-to-back charges. First, I had multiple charges for the same report. Also, there is nothing that indicated that my "package" of information would be a monthly charge.

Ashley at customer support helped me with my account and was very knowledgeable and helped with my account. She helped me closed my account since it was no longer needed. She also helped me issued a refund to my account.

Ruth was very helpful and helped me resolve my charges. But when I went to the internet to look free information on a death date, It showed a $1. I did not know it was going to charge me $31 for a package I didn’t even know I got. I thought I was only being charged a $1 for information

Amy understood my issue and resolved my problem quickly and efficiently. I had not wanted to sign up for a subscription and just wanted the $1 copy of my deed. I am very financially stressed right now, so I appreciated the help with this.

The service was easy to sign up and navigate. Once I had the information I needed, cancelling a recurring fee was easy through the chat. The only thing that would have made the experience better was to not have to sign up for recurring charges and had the option for a single record lookup.

I did not realize that I had opened an account where I would continually get charged. When the second charge came through, I got on a live chat with Ruth. She was amazing! She was quick and very nice. She closed my account to prevent future charges. I was VERY happy with the customer support from the company, specifically Ruth!

Thank you for the fast reply of my refund. I'll get it in 3-5 days and I can then wait on the sheriff's department to serve the petition to a relative member and then the courts will send me a letter as to the outcome and if need be go to court within then I hope 18 days or less. Thank you..

quick service and keeping my fingers crossed that account charges will stop right away. Representative did respond quickly and assured me that my account will not be charged any further. I look forward to not seeing anymore charges on my account. The document itself had a lot of details and information that I really needed in a timely manner. It will help if charges are not continuous since that can be deceptive.

I needed records for myself and the information was quick to acquire, easy to understand and the pricing was reasonable. Now, this part is my fault, I did not realize this was a recurring monthly bill (not too expensive) and only needed the service for some one-time information. I contacted their support team and within two minutes my refund was processed and my account was cancelled. The chat said that, "Russel" was who was helping me and he was very quick, concise, and polite. Thank you!

Your Representative was outstanding. They handled the task at hand with great precision and speediness. I appreciate them so much and thank you, thank you, thank you. I would highly recommend your customer service to all my friends and family. You are a guiding Force in helping others, a complete joy.

I ordered a public record report to find a recent death, and when the report wasn’t there I refunded my subscription and got the full amount refunded. The live chat feature was super helpful, and I wouldn’t definitely use this site again knowing I can won’t be scammed and can easily get my money refunded if I’m not satisfied or don’t use the service

This site helped me when I needed to find some information. I do not need it any longer. I looked online for a while, but when I came across this site, it helped. Once I received the report, it was detailed enough to use for our paperwork. I realized we do not need access to this site any longer. When I closed the account, customer service was great. Quick and to the point, which I appreciate.

My experience with the support I was provided with today was very good. I was treated with respect and willingness to be helped. Excellent customer service and I was assisted in everything I was needing. Thank you so much for your help, it was above and beyond.

George helped me with exactly what I needed and his response was fast and easy to understand. I am very happy with his support. I'm glad he was able to assist me in cancelling payments and didn't ask me too many questions. This is exactly what I wanted. Thank you.

My review is only based on my experience with the chatbot. My account was charged $31, and I did not recall agreeing to this charge. I simply asked to be refunded, and to close the account. My request was completed within 10 seconds.

I am very disappointed in this company. I signed up for what seemed to be advertised as obtaining one document for $1. Before I knew it, it kept trying to get me to agreed to pay more for more documents. I declined, left the website and today, li and behold, there was a $31 charge to my bank account. I felt scammed and am angry.

The site found the accurate address I was seeking in a very short amount of time. The customer service assistant fulfilled my request immediately, no questions asked. I was very impressed & completely satisfied.

First of all, I was not aware I had a subscription to this site. It seems to me it was done rather quickly without much explanation. When I did discover the ERROR I contacted customer service. They were very helpful in solving the problem and cancelling the subscription without any hassle.

I was given very quick and outstanding service. The representative helped solve my problem within minutes. I would recommend this representative for a raise.

Stephanie from customer support provided me with a 10/10 experience. She was fast to respond, helpful, and thoughtful. She went above and beyond at every turn to provide me with a great experience. In a time where chat services leave much to be desired, it was refreshing to get such a great experience. Thank you, Stephanie!

I just needed to know the date of a court case and was unaware that I would be charged so much money. I didn't even find out the information I needed from this, then I was charged $20 a monthly. I don't like that. I gave 3 stars for the quick way to close the account through the Live Chat. I was extremely satisfied with that. I was given a confirmation number and told there would be no further charges. That part was quick and easy.

I needed a comprehensive report for a vehicle via its VIN and was thoroughly impressed by how quickly and efficiently it was delivered. The report itself was incredibly detailed yet exceptionally easy to read and navigate. What truly set the experience apart, though, was the customer service; the team was remarkably cordial, attentive, and genuinely caring. It’s rare to find efficiency paired with such a delicate human touch.

This company relies on folks not checking their bank accounts for the $30 scam charge that isn’t made clear whatsoever upon sign up, which is blatant fraud. For those who do realize, they have a chat bot that fixes the issue quickly so folks will come on here and write good reviews about how their ‘issue’ was quickly resolved. The threefold issue - what are they doing with my credit card number now? I will most likely need a new card now.

I just had a chat with somebody and he solved the problem immediately, I had a pending charge from public records, and I didn’t know why. Went on the chat and he immediately close the account for me..

Didn't read the fine print so I thought I was only being charged $1.00 for a report, but then I realized I was charged $30.00. I only needed one report so I contacted customer support. They were very helpful and graciously gave me a refund since I do not need 720 reports which is what I was paying for. Glad I reached out to them. They also canceled my subscription with no problems. They said I will get a refund in 3-5 business days and also sent me an email verifying that. If I don't see the refund I will let you know.

Raymond was very helpful with my customer service request, and my purchase was informational. Raymond was very helpful with my customer service request, and my purchase was informational. Raymond was very helpful with my customer service request, and my purchase was informational.

She was extremely proficient and professional. I appreciate the swiftness of her actions. She was able to take care of business without any runaround.

I needed to get past financial information on a piece of property I own. For a very reasonable price I received exactly what I needed plus additional helpful information. The documents came as a text and, although I had some problem printing them, I got it done to my satisfaction.

Customer service was very easy to reach via chat and the response was quick and my need was resolved in less than 5 minutes!

Kimberly was very helpful in resolving my issue and was able to get me a refund! She helped me navigate the issue and was able to close my account and refund me the charge made to ensure there was no recurring charge.

Quick, efficient service. The information on the report was thorough. Just be sure you aren't subscribing to a monthly service accidentally... I did that, but Ashley with customer support helped me in 30 seconds, so I'm assuming it was "live" support and not a bot!

Very quick, simple and wonderful communication all through the entire interaction/conversation. Went straight to problem solving, no beating around the bush. He asked and delivered all in one, instead of the usual asking 21 questions and still not finding a resolution.

I used this service to do a little Search and found it most helpful. Be careful. You might learn more than your prepared for. It goes through records I hadn’t even thought of. Very thorough and complete let. Easy to read.

Your pricing strategy gives me pause, especially with AUTOMATIC recurring billing that needs to be cancelled immediately if I only want to check one house, but your representative was helpful with the cancellation.

Affordable reports. I mistakenly signed up for a plan and they were quick to refund me. We just needed one report on a house we were looking at. Nicholas was a great customer service rep that helped me process the refund.

When I went on the site, it stated the charge would be $1.00. I opted for PDF for $7.00. When I checked my credit card, it also showed another charge of $31.00, which I was not told about. When I called and asked about it. They said they would close the account, and no more charges, but didn't address the $31.00 charge. I had to ask for it specifically, and then they said they would refund it. I should receive back in 3-5 days. I don't know what this is, but you don't charge someone something and don't tell them about it. They quickly agreed to refund my money, but I shouldn't have been charged without mentioning it on the initial request. Luckily, I check all my accounts daily and caught it.

Associate Nancy assisted me with my request to close my account today. I asked her for the steps to close the account. Nancy took ownership of the call, offered to close the account for me, and provided a confirmation number. I was grateful for her assistance. Nancy also assured me that I would receive an email with the confirmation number showing that the account is now closed. This was a quick, efficient interaction and an excellent customer service interaction.

I needed a property report for the house my son lived in. He passed away and this was my final act on his behalf. I made a mistake and ordered a whole package deal. They were understanding and helpful and they promised to refund my payment. I will use them when I really need more info.

I was charged a fee I was not aware of when initially wanting a report. I accessed the chat right away and they were able to help me. I was issued a refund and was only charged for the comprehensive report. Thank you.

I noticed a $31 charge on my credit card. I did not authorize the charge, or want to open an account. I contacted customer support and they were able to close my account and refund me. Quick, easy, and great customer service.

Great work by these folks, got my report in a timely manner. There was a billing mix up that was resolved quickly and with a complete refund for the trouble. I really appreciate the team!

Ryan was amazing, he understood my concerns and assisted me with my needs without hassle or hesitation! I requested a refund and he was more than happy to help. The conversation was quick and the wait time was very minimal.

I was trying to close my account by myself, but I couldn't get the link to be sent to my email. Ryan was amazing and quick to help me out, it didn't even take him 5 minutes to find my account and close for me.

I was charged $31 instead of $1.00 for the 7 day trial or whatever it was that was $1.00. I checked my credit card and saw I was charged $31.00 instead of $1.00. This would have gotten you zero stars. However, I did a chat and your agent was able to quickly resolve the issue to my total satisfaction which is the reason for the five stars.

Very quick with customer support and resolved my issue.

Nancy was quick and proficient. I appreciated her instant help. She canceled my account immediately and with no issue. I used the application for what I needed it for and was done. I'd like to see this not be an automatic membership past use, but understand the need to make it so.

Wonderful service! I needed to verify some personal information. I successfully found what I needed in one place. No hassle, no longated excuses. Simple, short, to the point! Very professional and excellent customer service support!

Today I received great and efficient customer service and support from them. Simple detailed communication. They made the process easy and fast. I got my answer fast. They really care about their customers.

Quick easy access to information. But check your bank, that sneaky $1 becomes $7. Oh and you're automatically agreeing to a monthly service fee. But dang that customer service is efficient at refunding.

Promptly assisted me with all my needs. Answered all questions thoroughly. Very helpful and courteous. Would use again. Great service provided & very affordable. Very knowledgeable database & staff. Immediately took care of all of my concerns & promptly left me satisfied.

It was easy to see what's out there for me. I didn't like that I had to subscribe to a monthly fee though, just to see one report. But when I got on the live chat to cancel Frank easily canceled it for me, no hassle. Almost immediately I got the text it had been closed.

I thought I was getting charge a $1 turns out it was $31 but they canceled my acct and refunded me instantly. If I need them in the future I will for sure use them even an $31. Thank yall for your help in this matter. Great customer service!!

Customer service reps are great for this company. Super helpful and friendly. The product was easy to use but unfortunately for me wasn't exactly the info I was looking for. But for what it provided, it was a great user friendly service.

I did not realize this website was not the Arizona DMV when I was searching the owner of a black SUV that was sitting very weird and creepy in from of my house. When I walked by to go to get my mail, he laid down in the front seat. I got the license plate number and thought I had brought up the Arizona DMV website but it was your website. I immediately contacted you and the representative refunded the charge right away. Thank you very much for you quick resolution and refund.

The website was very simple to use. I put my request in within five minutes. I was able to have full records of the property I was searching for. I was also able to notice the land use of the property. The report was detailed and emailed me right away the report. Quick and thorough. Excellent service. Will recommend and use again.

I was very happy with the service because I was able to confirm that my husband didn’t have any parking tickets. However, I got charged $31 instead of $3. The silver lining is that when I reached out to the company and request requested a refund, they took care of it promptly. Jerry was so helpful and kind. The next time I ever need to get a public record again I will definitely use this site.

I had a problem in that I wanted to do a simple search to find out the assessed value of my house. From the website it appeared that I would be charged $1 for the search which I was willing to spend. I then saw that there was a $31 charge for a "report package". Susan, in customer service, did an excellent job in understanding my issue and was able to assist in getting the charge corrected.