Medical Alert Reviews

When we called Medical Alert, everybody was so courteous and helpful. My sister has been handicapped since birth and she’s now 72 years old, and she’s very forgetful and stumbles a lot. So, we thought it’d be nice to have a medical alert device in case if I’m not here, if she should fall or something, we can get her help. We've tested the button and the response time has been very fast. The customer service is on top of things. Sometimes, my sister will forget to charge it. And when it gets low, they call and remind her to put it on the charger, so that helps a lot. Medical Alert is a great service.

When I had fallen and broke my foot, my sister came down and helped me. We talked about Medical Alert, so I got it. Their customer service has been very helpful and nice. However, after I hadn't been falling and things were pretty good for quite a while so I called to stop the service. The gal said asked if I was sure I wanted to and said that things can just happen at any time. I said that I was sure. Then I fell and broke my foot again so I thought I'd better continue with it. The rep was nice to point out to me that I might need it. With it, if I fall and can't get up, I am able to press the button, which is nice. I haven't used it in a while, but it's a good safety thing to have. I wear it when I'm alone here in the house, but when I'm out with people and people are around, I don't wear it.

I am mostly living by myself and my family felt like I need to get the Medical Alert in case I fall. My device is working fine and I wear it when I'm out. With it, I feel much safer ‘cause if I have any problem, I can always mash it and I can get help. Also, the customer service team is wonderful and very nice.

When I tested my Medical Alert device in the past, their team responded pretty fast. I'm very thankful for it.

I was gonna go with another company, but I didn't like what was told to me. So, I kept looking and I came up with Medical Alert. I needed it because of my condition. It’s an excellent company and I like it very much. I’m glad I went with them.

When I first signed up, I had a problem because no matter how I moved, the button kept ringing. So, I called Medical Alert and reported it. They must have adjusted it because it has been fine ever since. They told me not to lay it down so, I hang it on my table and I haven’t had problems with it. I call in every month to make sure it's working properly. I used Medical Alert years ago and then I went to Florida. For six months, Medical Alert didn’t cover it and so, I canceled it. Then, when I got back here, I never thought about doing it again until I had a few mishaps myself. I'm glad to have it because I'm by myself, and I'm 77 and disabled so there is always a possibility that I could trip and fall. I feel more secure knowing I have something I can press if I have an emergency. When the button kept going off, they kept calling me right away. So, I know that I would get an immediate response.

I searched the companies on Google and looked at the benefits and prices, then I talked to a couple of people including the Medical Alert salesman and they were very patient with me because I was waiting. I got to the point where I’d be going into the shower myself which was the scariest. I haven’t fallen, but I’ve had issues. I figured, for me and for my kids’ peace of mind, it was good to have something around my neck in the shower. I had a seven-day-a-week aide coverage and I needed to wait till that was over ‘cause there was no need for me to pay for a device when I had somebody with me all the time so that’s how I came to Medical Alert.

My husband had a stroke and he can't get out of bed. In case anything would happen to me, he'd need to call for help and he would be stuck. We feel a little more confident knowing that he wears his Medical Alert device around his neck. He wears it all the time, day and night and has no problem with it.

I had ADT. I took up the GPS from them, but the pendant was too big and I just wasn’t comfortable. So, I still have the security system with them, but I have the Medical Alert too. I’ve talked to plenty of people about them and I mainly wanted it for the GPS. That was my big thing. The only issue I’ve had with it since then, and it’s major, is it is too sensitive. I keep getting calls. At the same time, I’m wondering if I hit my wrist on the chair while I’m sitting here, or if you drop the neck one, will it go off? And that’s okay because I understand that. I like the fact that it makes me feel safe. I was in Maine and I got a message from them last summer. So, that works.

I was dizzy every once in a while, and my family thought that I would be better off if I had something that lets someone know if I ever fell. I haven't, but just in case. I had the neckpiece that if I fell and wasn't able to do it. It was not comfortable and I didn't wear it, so I sent it back. The bracelet's okay though. I wear it all the time.

I live alone and I had fallen, and my son got on me to get a medical alert device. Medical Alert sent me two and one is supposed to be for if I fall. It’s supposed to detect more, but it's heavy. The other one is lighter and I like it, and I don’t even know I have it on. They come right on as soon as I push the button.

I was concerned about falling so I decided to get Medical Alert. The reps told me what everything was and it was fine with them.

Everybody at Medical Alert was fine. But I'm sending the device back. I haven't been happy with it. I thought that I would have more mobility with it. They have the wrist thing and I thought I would be able to just wear that when I left the house. But I found out that can't communicate so I still have to carry the main unit with me. I tried that one, carried it in my purse and I ended up setting it off by accident in my purse. I live on a farm, and if I have the wrist thing on and I go down to the barn and I accidentally bump it and set it off, I don't have any way from there to tell them that it was an accidental thing. I had maybe a half a dozen instances setting it off accidentally. I can alert people with it but I can't communicate. Things like that just bothered me. And so, I have a cellphone and I'm training myself to keep it with me which is gonna serve pretty much the same purpose.

I have a balance problem. And if I fall, I have a very difficult time standing up. After I took a fall, my son in California sent me a Medical Alert. With this device, as long as I'm within the 600-foot range, I'm fine. I feel safer. It's only good for a small range and I know that there are ones that have GPSes that are good for no matter where you go.

I have fallen a couple of times and I had no response from Medical Alert. Fortunately, I was not injured, but I don’t like to think of what might’ve happened had I been seriously injured. I wasn't satisfied with that. But other than the few times that Medical Alert has not responded, I’m satisfied with them as well as the people I've spoken with.

I feel safe with my Medical Alert because I live alone. My experience is going very well. My device is heavier than the one I had before. And this has a sensor in it where the other one didn't. In fact, I think it's too sensitive. I bend over or get anything out of the washing machine and it goes off. The time that I used it for myself, I was very satisfied. I had a terrible pain and I wanted to make sure it wasn't something that went away, and then I pushed it. And they were here in minutes. My son spoke to somebody there, and I'm waiting for a new one. This is only for my house, and he wanted it for the rest of the building and around. They said they were gonna send it out and I would get it in a few days.

I’m happy to have it. A couple of friends of mine have it as well. When I was in a different location, and I called in, Medical Alert couldn't find a location. Last year, I did get hooked up ‘til two days before I came back home. I had a very bad experience for them to connect me. I'm gonna be in Florida and I don't know whether or not I should tell them a week ahead that I’m gonna use the second relocation. But their customer service was good.

I have several neighbors that take good care of me, but I live alone. All of them kinda got together and said I would have to do something to take that off of their minds. They couldn't come running down every five minutes to see if I’m still upright. So, I agreed to getting a medical alert system. I value them greatly, so I kinda wanna do it and that keeps everything going together.

I'm 91 years old and my husband is two years older. When we decided we needed Medical Alert, he had fallen several times. The first time we used the button in an emergency, it was a bitter disappointment. I turned around, and when I did, I just fell. It was more like inner ear problem. Six weeks before that, they had called about buying a keyholder for the front door, which I ordered and put the set of keys in there. So, when I punched the button, Medical Alert called our son and daughter-in-law and that’s the routine. That was what they were supposed to do. And then call the fire department and the police.

I’ve had Medical Alert for about 12 years and so far, I haven’t had any problems with them. Their reps have all been nice. When I fell in the bathroom, I called them and they answered right away. Medical Alert is about $20 more expensive than others. And several times, I had thought of changing, but I hadn't because I’ve had good service from them.

My husband wasn’t well and I got the Medical Alert for him. But now, I really could use it because I’m very shaky, not doing well, and not balancing so good. So, I’m glad I have it. In case something happens, I will have someone to call. At the beginning, I didn't wear the device. But when I fell, I started wearing it more. It’s very annoying, but I wear it anyway. I feel more secure with it than when I didn’t have it. Recently, they sent me a new device and it kept on activating on its own. If I would press on it lightly, it would start the screaming. But they fixed it.

Eight days ago, I needed an ambulance and no one ever responded. I couldn't get an ambulance. I did it three different times and all three times, I had to call the fire department. Medical Alert team told me I wasn’t in satellite. But everything’s fine now. I’m in the hospital. I've had it for three months before that happened. They did regular testing on it but I don't know what they did and I don't care because I figured they don't care enough about me. I just won’t deal with it. And so, I told them to cancel it. I’m no longer willing to have it.

I got a Medical Alert based on word of mouth from friends. I just wear it at home and so far, the only trouble I have with it is it goes off every once in a while. It doesn't do that when it's hanging on the hook near my bed, but it does it when I'm wearing it. It's been doing it more than it did the first few years I had it. The Medical Alert team is very nice. They would come on and say, "How can we help you?" Then, I'd tell them, "It's a mistake."

I’m handicapped. I got the Medical Alert device and it's convenient.

In 2011, I had a heart attack and I haven't been sick since, but my sons wanted me to have the Medical Alert. So, I take the device with me when I go out because you'll never know. But to me, it takes a bit long for them to contact you once you call in or push the button. I'd be better off calling 911. Still, when I'm out, I have the Medical Alert device to carry around. It's a pendant and I have the watch that you can put on. And you have a little pack that you carry that is smaller than a deck of cards. If anything happens to you and you pushed the button, at least they know your medical history and they know where you are.

My mother lives alone and she’s elderly. She has the Medical Alert device and they call my sister in case anything happens. She always has nice things ti say about them. They call her promptly and speak clearly. For us, we feel much better knowing that if something happens, our mom is able to call somebody. So the sense of security for all of us is much better. One time, she fell and couldn’t get up and the response time when Medical Alert called called my sister was really good. But my mom said that she had to push the button several times for somebody to come answer the speaker.

I wanted something I could travel with in case my cellphone wasn’t working. I've had Medical Alert a little over two months and so far, it’s going good if I remember to call in every month. I answer the thing when I'm checking in and they're very courteous and friendly.

I live alone. My neighbor who has Medical Alert for his mother suggested it to me since I fell in my house and had a mild stroke. Anton, one of their reps, called me about this $10 a month insurance for the equipment. He guided me through this program wherein I have to call in once a month to tell their team that my device is still working. Thus far, I've had a good experience with Medical Alert and I'd recommend it to somebody who's alone and needs it.

I switched to Medical Alert since I could use this one anywhere. I'm wearing the one around my neck and I'm very comfortable. I have it on all the time.

I’m living alone and if I would fall in the building that I live in, there's no way anybody would hear me 'cause it's near soundproof. I figured that everybody is prone to falling some time in their life, and I didn’t want to take a chance on falling and laying there, especially if I didn’t have my phone with me and couldn’t call my kids. I haven’t had any problem with the team itself, but I do with my Medical Alert. The bracelet is so touchy. I was in the grocery store one time looking at stuff in the grocery, and it went off twice. I wasn’t doing anything in that grocery store that should have set it off. I just don’t wear it anymore. It just drives me nuts. It went off another time and I had the police department here. But it was my fault that I set it off, and my door was shut so I didn’t hear that they were asking me if I was okay. Their response doesn’t take any time at all. Overall I’m very satisfied with them.

It is my opinion that anyone who is looking for a alert system should stay far away from this company. That is, unless you enjoy being hassled by probable commission-hungry salespeople. I called this company, along with all the others, seeking information. I did not award my business to this company, but that did not stop them from bombarding me with unwanted sales calls. When you call for information, they have captured your number and have all the information they need to become serious pains in the southern region. I finally answered their sometimes three times daily phone calls because I recognized the number.

I'm living alone and I have difficulty getting around. A family member contacted Medical Alert and now that I have their device, my family feels more secure. I have the bracelet version of the device and it has been comfortable to wear. I keep it close behind when I'm in the shower. I recommend this to friends.

I had a stroke.I was going to the window to open my blinds, and next thing I know, I'm in the hospital. When I came home after my surgery, I had a nurse to come out, who suggested Medical Alert and put the order in for me. Thus far, I feel so secure with it. Having it has been great.

I live alone and I’d been thinking about getting a medical alert device for a long time before I bought Medical Alert. I've had it for several years and I’m very happy with the service. I tested it a couple days ago and their response was right away.

I've already returned my Medical Alert as it didn't work for me. The button kept falling out of the holder. Also, when I wore the thing around my neck, it would hang down and every time I'd lean to get something, that would set it off and then Medical Alert would call me and ask to know if I needed an ambulance. Also when I wore the arm part, somehow the button came out.

I was falling sometimes and I didn't have anything to alert people, and I decided maybe it was time I have one. Medical Alert was available to try, so that's what I did. I feel a little bit more secure at night when I get up. In case I would fall, I could call somebody.

I have Medical Alert on me all the time and it's the best. Sometimes the emergency starts, and they do that to test if it's working and I just stop it. It makes me feel more secure.

Right now I'm not using my Medical Alert because it's too heavy around my neck in the heat of the day and the humidity. In the wintertime when it's cooler, I'll be able to use it. It would be wonderful though if they ever take care of the weight problem. Other than that, I've never had any problems with it. When I used it, it didn’t impede me at all. I felt comfortable having it if I was out in the public, and if I didn’t have my cellphone, I would need it.

Medical Alert is great. Though I don't test is as often as I should, it works and they're quick to respond. I would recommend them overall.

I fell in my garden twice, and I was home by myself. I fractured my pelvis, and that’s when I decided to have Medical Alert. It makes me feel safer when I’m alone. I wear it all day, except at night when I take it off and put it by my bedside. I had a good experience with them when I needed them a couple of years ago. They’ve been polite.

Medical Alert sent me a new device but I don't think it's programmed. It's supposed to be, but I don't know how to do that. Still, thus far, Medical Alert has been pretty good.

My Medical Alert device didn't work. They sent me another one again and it didn’t work either. The first day the device would work but it never would thereafter. I could never get the device charged. I didn't want to pay for something I didn't get so I sent all of the devices back.

This has been the absolute worst experience I've ever had with a company. First off, they jerked me around for a week and then I finally get a unit and it doesn't work. Spent a total of 5 hours on the phone waiting to speak to someone. I left a message and no one ever called me back.They spend the next week calling my mother everyday to convince her not to cancel the defective product, upsetting my mother immensely.

I've had a really good experience with Medical Alert. When I fell and called Medical them, they sent somebody out. I feel much safer 'cause I have their device.

In the beginning of the year, I didn’t have an alert system. My daughter was with me but she went down to this other place for a couple of months. I put a plastic on my contour chair to sit down and it threw me down between the foot part and the seat part, and I couldn’t get out. Two days before that, I fell against my desk and hit my shoulder. So, when this happened, I couldn't pick myself up when I finally wiggled out of the chair. I was on the floor from 10 o’clock Friday night until 2 o’clock Saturday afternoon because I couldn’t lift myself up. When my daughter came over, she pulled me up and we went to the hospital where I stayed for a couple of days. I had to get a system and I didn’t have that before. Now, I couldn’t live alone for a month which forced me to get Medical Alert.

I've had a very good experience with Medical Alert. The other day, I fell and I had to use my button and called, and it was wonderful. A young woman came on right away and she kept with me. My husband was just outside but he didn’t have his phone, so they couldn’t call him. The young woman kept asking me if I was alright. I was very satisfied and it was wonderful knowing that somebody was checking up on me and making sure I was okay during that period of 5 or 10 minutes before the paramedics came. I felt very safe.

I’m in a wheelchair and I can’t walk that good. I have to have a walker to get from here to the bathroom or here to the vehicle to go to the doctor. And I have to use a manual wheelchair when I get somewhere. I’m wobbly. I don’t have good balance and I have fallen in the past. I’m accident prone. I had a whole bunch of accidents and it made me feel bad. I got a device from Medical Alert and I’ve had good success with it.

Everybody that we’ve talked to at Medical Alert has been really kind and courteous. They walked us through the stuff that we didn’t know. My grandmother had been falling and they told me that if she braces herself or tries to get up, it will reset the thing, which I didn’t know. Then they had me throw it and it went off. The rep explained the difference between the two over the phone, which actually made everything so much clearer. Having Medical Alert has given my grandmother more security. She is older. She’s 82 now and she was falling a lot. She was home by herself and we were all concerned. The device is comfortable for her too, although she hits it a lot and she keeps us running to turn it off. Still, we recommended it to my grandmother's sister and she has it now as well.

I was working on my paths in Maine and I did not have cell towers where my cellphone would answer. My family worried about me when I was out walking on my paths and we got a medical alert device. I’ve been using Medical Alert for three years and I’ve been very happy with it. I have pressed the button a couple of times by accident and the response was very good. The staff wanted to make sure I was alright and they made certain that I did not have anybody here that was bothering me. They have been very caring and I’m very satisfied. I have recommended Medical Alert to many people and I may possibly at the end of the year have it automatically go off if I fall. I know they do that service now.

When I've had to call Medical Alert, they've been a big help. They've been really nice. I wear it when I take a shower, but I don't wear it when I go away from the house because I know it's not covered. I'm always afraid of falling, and Medical Alert makes me feel safer. I'm very satisfied with my experience. I had mentioned Medical Alert to a couple of friends.

The Medical Alert is my first medical alert service and I've had no problem with it. It’s already paid for a year so I’m gonna keep it until then. The only thing I’m concerned about is, at my age, I found out I could get it free now. In using the device, I don't know that it's there. I set it off accidentally in the shower this morning and they called right away. It was very good.

These scam artists have ripped my 89 year old mother off for well over $3,000.00. They didn't send my mother a thing, got her credit card number via: a phone call, and continue charging her (going on 4 years) for NOTHING! I've call them and they have given me a huge runaround, talking to one person, then another, then another, one said send the device back I've told them she doesn't have their device. We've had to change her credit card number twice. That was two years ago and they still are sending her bills. She has terminal cancer. I'm going to have to report this scam corrupt corporation for SENIOR ABUSE! I'm done playing games with this greedy CORPORATION!

I live by myself and Medical Alert called me. Having the device, it's a lot easier because I’m out a lot and I have it around my neck all the time when I’m out. The device went off one time and the response time was okay. It's been a perfect experience.

I had an episode of not breathing in the middle of the night, and my son thought I should get a Medical Alert in case I’d have another one. I have it on, and if I need it, it’s there. It has given me confidence. I put it around my neck in the morning and it fits good. The only thing I don't like is the bracelet on the one I use at night. It’s a bugger to get on at night. They should change the band so that it’s easier to put on. But other than that their reps have been okay. When I have a question Medical Alert answers it.

My husband passed away in December and I live alone, so I felt like I needed a Medical Alert. I have to use a walker and I have a balance problem too. I haven't had to use it, but I've bumped it so many times. And their response time is okay, about a minute or two. I feel a lot more secure now that I have it.

When my husband passed away and I was gonna be alone, I decided to get a Medical Alert. Also, I’ve had a problem with falling a few times and I thought it would come in handy if somebody was to break in my house at night. I could use it to get some help. I always have it on my arm when I go to bed at night and I can use the bracelet better if I have to. One time, I walked out to my mailbox and I picked up a garbage can coming back. It got a little windy then the air caught in the can and set me down on the ground. I could not get up to save my life, so I happened to think about my Medical Alert bracelet and that was very pleasing to know that somebody was on their way to get me up. Right away, I heard the sirens coming my way, so they came straight out and lifted me up. I would recommend Medical Alert.

I live by myself and I have three children that thought it’d be advisable to have this Medical Alert device. I’m certainly glad that they convinced me to have it. I wasn’t comfortable with it at first because I never had anything around my neck before, but it’s comfortable. When I take a shower, I lay it right by the door of the shower and that’s the only time that I take it off. Once in the middle of the night, about 2:00 in the morning, I rolled over and I must have set the device off because their people were talking to me and I had a response immediately. They're right away and that's a good thing. I am very pleased with my unit.

I live by myself and I'm 86 years old. My daughter got this Medical Alert just in case I needed help with anything or if something happened. I know it works because not too long ago, my neighbor's cat came in, jumped up on and hit the button on my box. They came right on. I told them that I'm all right and there isn't anything wrong with me. When I go to bed, I just hang the necklace across my bedpost and if something would happen to me at night, I could just reach up and press the button. I'd recommend it to anybody.

I wear my Medical Alert all the time and I don't have any problem. I was 82 when I got it. I’m 86 now, and I live alone because I’m a widow, and it’s as caution to have a life alert. My daughters urged me to get it and I’m glad I did. I call in and check it every month and their staff has been very cooperative. They are knowledgeable and very kind. I would recommend it highly. I do all the time.

Wearing the Medical Alert device is a pain in the neck. When I put my pants on, it gets in the way. It’s just a little bit too long. But it’s something that if you have an emergency, you’re really glad that you have it on. I have accidentally set it off one time. I dropped it or handled it roughly, and I got a call that something was wrong. But I said I was just a little rough with it and the guy said okay.

I’m a high-risk patient and I’ve had a heart attack. I also have diabetes that I’m having trouble controlling and take several medications to try to counter that. One of the doctor’s offices I was going to put me in touch with Medical Alert and since I worry about having another heart attack, I decided to sign up with them. I have the system for a couple of years now and I’ve had very little contact with their reps. But they have been okay.

I fell and fractured my femur so my family thought it was time for me to have some device for protection. I researched it myself by looking at magazine articles and TV advertisements. Since I belong to AARP, I decided to go with the Medical Alert because the price was right. I have the necklace and the wristband. I take it off when I leave the apartment because I do not have the GPS. The wristband can be sort of bulky but I prefer the it to the necklace. When I was wearing the necklace, I pushed the button by accident and it started, and it was very efficient. It came right on. The people came on the line immediately. Then I had to call the company one time because I needed to go down to the hot tub and I completely forgot that I had the bracelet on. I sorta panicked. I asked them if the heat destroyed the effectiveness of the bracelet. We tested it and it was fine.

I’ve fallen quite a bit and it was a big relief that I had a Medical Alert that I could depend on. My sister has the Life Alert too and she’s the one that coaxed me into getting something like this 'cause I was really satisfied. I’m trying to watch myself when I do my own work here at the house. We like to go out and that’s usually when we have our mishaps. We haven’t even tested it yet. We were supposed to tap it and then on the other end, the people would call back. But I’m happy with it and would recommend it to my older friends. They would probably be interested in it.

I have fallen several times and I live by myself, so I thought I needed something like Medical Alert. I’ve accidentally set it off a few times and they've been very nice. My cat stepped on it once sitting on my lap and rolled over one time in bed on it and set it off. They called immediately and I told them that it was just an accident. However, I got a letter from Medical Alert a day before yesterday, saying that I had signed up for a product protection plan, and I don’t remember signing up for that at all. I called Mastercard and they didn’t know how to get a hold of them either. Still, I feel better having Medical Alert and everything’s been fine so far.

My children told me I needed to have a medical alert device and I've been real satisfied with Medical Alert. It works very good and it works perfectly for me. I take them with me when I leave and I have them in the same room with me all the time. I also usually wear something with a pocket so I can carry everything. So it's comfortable. I feel safer and at ease with it. The Medical Alert team was also helpful when I talked to them.

I’m happy with my Medical Alert. I had a situation where I woke up and couldn’t breathe so I pressed the button and they came quickly. This happened twice and the people were wonderful. However, I have problems when I take the button off. It gets caught on my clothes a lot of times and then it starts ringing. I have to tell Medical Alert that there’s no problem. But I’m trying to be careful and other than that, I have no problems. I still wear the button.

We've been with Medical Alert for at least five years now and I’m very happy that my husband and I both have it. It's been all that I had wanted. There were two times when I had to call the paramedics because I was having some chest pain, and that’s about what I had used my Medical Alert for. I had also had issues with falling but I had never used the alert system. I got up on my own and went about my business. Then I had a call one day from the system and they said they would like to update the one I had. That was how we got a new one. I’m a person who does things for herself but I should’ve also used it on times when I didn’t. I’m definitely aware of how it is now.

I had another medical alert device before and they said they were Medical Alert but I don’t think they were because I couldn’t get through to them. I had shingles and I got real sick, but when we tried pushing the button, there was no answer. Then the button went dead and when I tried to call the number I had for them, I kept getting this company, Medical Alert. So I decided I was just gonna get started with Medical Alert. I stopped the other one and got Medical Alert, and I've had no problems whatsoever. These guys care. With the other one, I didn’t feel like they cared if the device worked or not because they wouldn’t even call me.

A few days after I first got my Medical Alert, they wanted me to get another one in case I hit my head. But I told them I didn’t want another one. I couldn't afford to buy another one either. It would've been more money. Actually, I'm paying the six months up and then after six months, I'm to pay them something a month. The plan I was gonna get on is $24.95 a month. But I feel that I can use my Medical Alert if I need it. I was falling a lot and I had concerns with dizziness. My legs also swell all the time. I visited my doctor last Wednesday and they drained my legs of water. I've also been having trouble with my ears and when I went to the hospital emergency room this past Saturday, they said I have stones in my kidney. I'd also recommend Medical Alert to anyone.

My Medical Alert changed my sense of security. I am 75 years old and I live upstairs. I alone live here and if anything would happen, nobody is here with me. So that's why I got my Medical Alert. I just want to have it for security. I thought I would have to get it because you never know what can happen. But when I look at it, I say that if something is gonna happen, it's gonna happen. I wear the one on my wrist and I don't take it off. I wear it to go to work and I sleep with it at night. Sometimes, I will come downstairs and see the light on the button come on. Sometimes I'm at work when it goes off and I would call the home, trying to see if anybody is there. I would ask if they heard the Medical Alert button go off and they would say no. Then sometimes, as I come home from work, somebody might show up at the door and ask me if I'm okay. And whenever I've seen them, they were nice and very good.

My husband passed away and I was by myself, and the children didn’t want me to stay alone without something. I wear the Medical Alert device on my wrist since I get it tangled up if I wear it around my neck. I feel more secure that I’ve got it on my arm if I should fall. I recommend them to everybody I know.

I had a Jitterbug device before and I didn't like it so I called the insurance company. They said they will arrange it. On the 19th of December, I fell out in the carport. And I'm still suffering from it. I have three fractures in my pelvis. And then my back hurts me pretty bad. I can't do much. I'm on walker. So I figured I needed one. I've been checking and I like Medical Alert. I feel safe and satisfied with it. It's real good. It's okay wearing it. I just have trouble keeping up with it around my neck. I take it off at night and put it around my walker arm by my bed.

I had a serious heart attack which led me to getting a medical alert device from Medical Alert. I wear it and it's very comfortable. With it, I'm able to call someone if something happens. I accidentally set it off and when I did, a policeman came and my daughter called.

The first time I fell, I was putting my lawn tractor in the garden area where I keep it, and I put it in neutral. Then I jumped off and went to open the gate. Somewhere, another had jumped into gear and run over me, both on my legs. I was pinned between the tractor and the gate. I finally got a hold of the tractor and pulled myself up, and then I could open the gate. That time, I hurt my legs. Since then, I have fallen three times. I fell in the backyard mowing the grass and I couldn't get up, so I crawled across the driveway and pulled myself up to my motor home. With Medical Alert, I feel safe in my home with no problem. I got it hanging inside my t-shirt and I don't even notice it's there until I reach up. If I have to use it, all I have to do is reach out and touch it.

Horrible company - stay away. Sold me MobileElite with fall detection, then 'forgot' to include fall detection in package. Added fall detection when called but would only do as another charge to card and send gift card. Fall detection never received 'lost in shipping'. Decided they weren't a trustworthy company and sending unit back, they became very nasty when asked for return shipping and threatened to charge entire quarter even though sold as one month trial and the rest of three months cancellable at any time with unused portion refunded.

I got Medical Alert so that if I need it, I use it. I wear it around my neck and now I worry less because I know it's there whenever I need it.

I was by myself and getting older, and since getting Medical Alert, I feel that I have someone I can call when my child is not here. The device fits very well into my lifestyle and it's good to have.

I have two separate things from Medical Alert, one goes around my neck that's for in the house, and a wristwatch. You can push those in the house but they only work in the room where the major device is in. It won't work anywhere else in the house, so I don't even use them. Nonetheless, I used another medical alert service before and Medical Alert is better. They have insurance on all the equipment, and the other one didn't. The other one had shoddy equipment, so it broke from just regular use. When I sent it back, they charged me a bundle for the equipment, and it felt like I got ripped off.

I had my one device for two years and it was okay. But it became defective. It started to constantly put on a recording day and night saying, “Your device is now charging.” I got very nervous about that and I told the device's company about it, but they weren’t able to fix it. I called what I thought was another company, Medical Alert, and they told me they were the same company.

I have had two different kinds of devices in the past but I’m very happy with Medical Alert. Once I wanted the team to check it and for the next 15 minutes, I would be off and I said, “Hey, I could walk away from here” and they would put me offline for 15 minutes where they wouldn’t see if I fell or whatever. I would push the button and be there and they would tell me “This is a test,” and they won't cut me off for 15 minutes. Once we got that straight, that was fine. I feel secure. I test my device, right here, and I tell them, “This is a test.” Then they put it right back on and ready. If I turn away from it and fall or something, I’m ready for that. Wearing the device is a hassle, but I want it over not being able to have it. So, whatever the things that I don’t like about it, I’m happy that I have it because I feel comfortable and assured. I’m very satisfied.

My son got the Medical Alert device for me six months or so ago and it worked real good for me. I used it once. I was having seizures here at home and I pushed the button. They got ahold of my son and he called for the ambulance and took me to the hospital. The response time was very quick. The string really itches my neck though, and sometimes I put it on my pocket but I also wear it and it's no big deal.

I got Medical Alert after my husband died, and I've had it for 22 years. I feel very safe because I've already used it. If I hadn't had it, I would've been in a mess. I fell and broke two bones in my arm and one in my leg. The fire station's not too far from me, but they said they'd be here in five minutes. And sure enough, they were. They were very quick to come. I wear my device on my neck all the time. And I've worn it so long, if I took it off, I'd miss it. I'm very satisfied.

Any time I've had to use Medical Alert, I've had fast response. They have been very good. I've only used it a couple of times, and both times was due to the fact that I took an antibiotic for a urine infection, and it made me lose control of everything. I was hysterical. But I couldn't do anything. If somebody was in my position, I would recommend Medical Alert. I didn't think I would ever have to use it, but I'm glad I had it those times that I've had to. I understand that it might work just outside of the door or some place if I had to use them.

Having Medical Alert gives me a little more confidence that I could get help pretty quick. I’m living alone and I have medical problems. When I accidentally hit the button, Medical Alert calls me and I try to tell them right off that it was an accident, I didn’t mean to do it. I called in sincerely one time, and they reacted immediately. Somebody came here.

I’ve had my Medical Alert for about two years and their people are always really nice to me. Everything is okay whenever they call me. A lot of times I go around and sometimes, I make a mistake and they call me right on. I’m really satisfied with Medical Alert.

I've been living alone and so I got a Medical Alert device. I took off the black string that it has and I bought a silver chain so that it would look nicer. I got the GPS for it as well. When I had an emergency, I pressed my Medical Alert button and their team took care of everything.

I have a history of falls and I learned about the medical device on television. I got Medical Alert and I've had it now for 3 years. My experience with the company has been tremendous and there has been no problems at all. They are very cooperative and willing to meet my needs. I have fallen and their response time was excellent. The representatives have been very good whenever I dealt with them. I wear the device around my neck and it's fine. I don't even know it's there. It was a problem in the beginning with me because I would drop it, and I didn't realize that when I dropped it, I would set the system off. Now, I'm really careful how I handle it when I take it off my neck. I usually lay it flat on the kitchen table instead of hanging it over a chair. I don't drop it anymore too.

My daughter told me to get a Medical Alert device because she didn’t wanna worry about me when she’s out every day. I’ve tested my device a couple of times, and the response time was fine. I have my device around my neck every day. And I have the new kind that if I fall, it will call Medical Alert, and so I feel good having that around my neck every day. It’s comfortable. I have to learn how to adjust it so it’s up higher. I can’t have it sitting on my belly. I have to have it up higher than that. But on the side, there is a little widget thing that comes out and it’s got a little knob on the end, and I don’t know what it’s for. Sometimes, I have to stick it under my clothing because it irritates me a little bit. But if I wear certain clothing, it will cushion it and not make it rub on my skin.

I gave my wife her Medical Alert device years ago. She was having problems and Medical Alert was something to try out. She's got the wrist one and a button for around her neck, too. We had to use the device one time and the response time was very good.

If I fall, I like to be able to press a button and get help. I had a different service in the past but then when I accidentally hit their device and they said they'd be with me, it took too long. So, I switched to Medical Alert and thus far, their reps have been fine. Though they can answer a bit sooner, it has been a good feeling to know that I can get help in a few minutes.

I wear my Medical Alert device around my neck and I’ve gotten used to it now. It’s gone off a couple of times by accident and the Medical Alert team responded in an appropriate amount of time. They were pleasant to speak with, too.

I lost a leg and my relatives said that we need to have something which would allow me to give the alert in case I fall. I got Medical Alert and I don’t even know that I’m wearing it. Then I test it every eighth day of the month. I would alert them that I’m asking for the test and I haven't had any problem at all doing that.

My daughters kept telling me I'm gonna fall down and I wouldn't be able to get up. That's why I got the Medical Alert device. But my problem is with the necklace. I had to get the second thing because the first one wasn't working. It has some little stickers with numbers on and those irritated me down between my breast. Also, there is a little thing where you adjust the length of the necklace and it has that little thing sticking out there. That gets to my chest. But those things aside, the Medical Alert device is a good thing to have. I pushed the wrong thing one time by mistake and they were right there. They were okay to deal with too.

Medical Alert is really a good service. We’d definitely recommend it for somebody. Our mom is getting older and although I live in the home with her and most of the time, I can be here, I have grandkids and I gotta run around here and there on occasion. If something were to happen – if she would fall or get panicky for some kind of medical reason – she can press that button. We got it for everybody’s peace of mind and our mom is real happy with it. In fact, she just had it all re-certified and got a brand new unit. She hasn’t had to use it but it’s been really nice to have around when we’re not around. We've also tested it and it's very loud. Once a month, my sister or my daughter goes through it with my mom.

I got the Medical Alert device because of my husband. He was sick but he has passed on and I just kept it. I feel okay about wearing the device but I don’t wear it all the time. I haven’t had to use it as well but it’s there when I need it and if there’s something wrong. However, I was thinking about calling someone to cancel it because it is not working right. The light stays on and it says, “Power and trouble.” Then, a red light will come on sometimes. Still, my experience is very good and I'd recommend to somebody.

I've had my Medical Alert for so long now and although I hope I never have to use it, I’m glad I have it. I got it for protection and I wear it around my neck.

I've had very good experience with the team at Medical Alert. I feel secured because I have three devices I can work with. I use the one when I walk ‘cause it has a GPS on it, and it knows wherever I am if I fall down. In the house, I wear the bracelet. I don’t like the necklace dangling over my neck, so I have that on my bed post so I’m covered.

I’m afraid of falling and then can’t get up because I’m 91 years old. Everybody's gone a lot and a medical alert device was more of a security for them, knowing that I could get ahold of somebody. I make sure that it’s close to me. I feel a lot better when everyone is gone that I can have somebody if I needed it and quick. I have the thing that goes around the wrist. I have a little hard time getting that on being my fingers don’t work right. But I have the Medical Alert device to where it's hanging on my walker more than I have it around me. My son gets on me on that and says, "You have to have it in your pocket because there's a chance that might not be close to you." When you get to be 91, you'd feel safer when you got something like that around.

My niece got the Medical Alert device for me and I don’t like it. I'm too old to have Medical Alert. I don't go anywhere. I'm home and I got a nurse who comes in. So, there is nothing that I do. I appreciate it but she's afraid I would fall. I'm very careful though. I’ve always had the big one and I've had that for years. I only have to press it every month. That's all I'm supposed to do unless I'm sick or I have an emergency. I also got one hanging on my bed door. It’s sitting right behind me. I'm either here sitting in the living room where the big one is or in bed where the little one is. So, I don't need the button that goes around my neck. I'm always moving my arms, crocheting and reaching for things. I'm afraid I'm pushing the button for no need. Still, the experience with Medical Alert has been excellent. I showed it to my friends and I told them that if I cannot catch my breath, I push the button and the staff will come. I love that.

I couldn't afford Medical Alert. Though I've already returned my device, I liked them very well. When I had it, I wouldn't worry if I fell. I would only push it and somebody would be there to get me back up on my feet.

System was not working correctly during call. Was advised I would get two confirmation emails. No emails received. Why was fee taken twice? Poor communication and service from concierge service. Would appreciate information.

My mother's health has been steadily deteriorating because of a liver condition, so I decided to order medical alert in Oct, to give me some sort of insurance that she would be okay. In Dec, I called a few times to speak to an agent about our account, more specifically her wrist band. The customer service was terrible. I called 3 separate times and I was never able to get anyone on the phone. I would either get transferred to the voice mail for customer service or the department was closed. Jan 3, I decided to call the office again to cancel my subscription due to bad service. Long story short, my mom ended up falling and hitting her head, resulting in her being hospitalized for 3 days. Medical Alert then turns around and says, our devices do not work 100% of the time. Then what the heck am I paying for?

I had fell on the floor I was on from 10:00 in the morning till 10:00 at night. It was a long time and the neighbors knew something was wrong ‘cause they knew that I wouldn't read that late at night with my lights on and they were able to get to me. They're pretty good neighbors. And for two years now, I’ve had Medical Alert. I’m 80 years old, so I just take my time and don’t fall. But there has been a few times where I’ve put the nightgown and it starts hollering. Then I have to go answer the machine, and they always ask me who I am and if I am all right. I’ve always put the alert off by accident. Other than that, Medical Alert is a pretty good company. People should have them if they’re up in my age. You never know when you’re gonna go down.

Most crooked deal I've seen in a long time! The company cheated my 88 year old mother and then charged my Credit Card, her son, for another year on the third renewal all of a sudden. I've been waiting for over a week to get a refund and they keep saying it's been processed and put back to my card. My mother signed up for automatic renewal - taking advantage of an elderly woman - and they clearly had nothing signed by me to charge my card and did so fraudulently. I keep telling them that I did not give them authority to charge my card and they keep saying my mother signed up for automatic renewal - I say, "Then charge her not me," and they simply don't care. I've called 4 times and have confirmation numbers and they say they don't care about the conf # that they gave me. CROOKED place to do business. RUN away!

All these companies such as this, are ripoffs. Easy to get into, but when time you don't need them is not customer service you talk to but the collection dept and it does not do what they say they will do. They wait and bill you for another month and say you hadn't request anything. The only thing they send out is a label which I didn't get, once you get the label then you send back the equipment first then the companies cancel your account and charge you another billing. These companies are ran from but outside the US.

I’m getting clumsy and I’m afraid I might fall down. But when I didn't have my Medical Alert device for about a month, it quit working. I called them and they told me to send that old one back then they sent me a new one. They also told me to take it off when I go to bed because when I move around, that sets it off. But there were lots of times that I would forget and go to bed with it at home. Also, I work at a shop and I’m always laying down. I would be underneath the car working and when I roll over, that sets the device off. So finally, I just put it up. It's just too much trouble. I also called them once and they transferred me over to somebody else. I was gonna pay them for a year at the time but the rep was sarcastic with me so I hung up and threw the device in the drawer. I'm paying 40-something dollars a month but I don’t need it.

I had three friends who lived by themselves. One had a stroke and they didn’t find her for three days. One fell in her kitchen and nobody found her until the next morning. The other one fell in her garden and wasn’t found until the next morning. I thought I would need something so that I can notify if anything happens to me. In fact, I believe every woman or man who lives by himself should have something.

I wanted security and I feel very comfortable now that I have a Medical Alert device. I used it a couple of times when I first got it. I fell a couple of times. Medical Alert's response time was fine. I wish they'll quit calling and trying to sell me more services. Other than that, I would recommend it.

I’m 91 years old and I was in a wreck where I broke my neck, arms and both of my legs. I also fell on the bathroom and broke my hip and leg. A friend of mine has Medical Alert and they said it was good. I've had to use it several times about getting in and out of the bathtub. It wasn’t called in but my friends would be in the house and they would hear me talking. Then, they would come to my rescue. I haven’t had any problems with it and the company. They handled the situations really good but after a while, I couldn’t afford it. I needed something on me in case I fell and that would have cost even more, so I just had to quit.

I live by myself and my daughter put the Medical Alert device in. She wanted to feel that she can contact me and that was the only reason why I have it. But the one I'm wearing on my wrist slips around on my arm and I might cut a piece off of this one. Also, sometimes, I'm running and trying to do things and I hit it without even knowing. The other night, two policemen came. I thought somebody was breaking in. I turned on all of my lights and I saw them on their uniforms on in the hallway. It scared me a little bit but still, I haven't had any problems with the device.

My husband had dementia and I got the Medical Alert device mostly for him. He passed away, so then I took it over for myself. Being alone, I feel better that I have my device because if I should fall or even if someone tried to break in, I could still call for help. I have t around my neck and it seems to be working okay. I’ve pushed the button once when I had an emergency and they took me to the hospital and another time which I hit by mistake and set it off. They responded quickly. The only part that I don’t like about it, when I set it off, I had to hurry and go in the bedroom where it is and push the alarm thing. Despite that, I’d still recommend them.

I got my Medical Alert device for myself. I had fallen twice in one day, and I live alone. Though I can’t wear the device outside, it’s useful in my apartment right now. So in a way, I feel a little more secure knowing it’s there. I wear it on my wrist and for some reason the leather strap is uncomfortable, with the two thick beads in there which I’ve never figured out what it’s for. One thing that bothers me is that they called me one time wanting to know if I wanted more protection on there. I told them, “No,” and then I found out they went and put that protection on. Other than that, I’m happy with my experience.

I was falling a lot so I got the Medical Alert device. I used it for an emergency, and the team asked me if I was okay and if I was not physically hurt. I would fall and couldn't get up, and they would come to pick me up. They sent the ambulance and they had to bring me to hospital once. There was another time where they came and picked me up and then brought me to my chair where I sleep in, and they left.

I got the Medical Alert device and wear it on my neck which doesn't bother me because I have it in between my shirt and my undergarment. One time, I was having awful pain in my legs and I thought I had broken a hip. I used the Medical Alert device and the responders were very kind and polite. I'm very satisfied and I am glad to know that if something will happen, I can get help.

I've had a broken back, a broken shoulder twice, broken arm, artificial knees, and I walk with a walker. And I live alone now. So, I'm afraid to fall if I go out. I got a Medical Alert device and I fell going out, and I had to use it. The response time was great. The Medical Alert team also phone me continuously if it's down on battery. I'm happy with it. I would advise my friends to get Medical Alert if they needed it.

My husband was falling a lot. Most of the time, I was here and I could get help to get him up. However, sometimes, he would be out in the garden and I wouldn’t be here, so we thought it would be a good idea to get the Medical Alert for him. He didn’t like the bracelet because it would slide around to the underside of his arm and then, when he would go to get up such as in a recliner, he would cause the alert to go off. So, he decided that he was not gonna wear it anymore. So, part of the time, he wore it and part of the time, I wore the necklace which we also got, so I could call for help to help him. That was the original plan and then, when he got bad enough, we had to put him in the nursing home.

I found out my potassium levels and sodium levels dropped really low. When it drops really low, I get dizzy and fall down, and then I don’t know where I’m at. Somebody comes and finds me. I got a medical alert device just in case I fall down. The last time I fell, I was in a nursing home. I called Medical Alert then. They were nice. They explained the button and the charging system, the device that you have to keep on charge. But I didn’t realize that you gotta take that little device with you everywhere you go. You gotta put it in a case and put it in your pocket, or it’s not gonna work if you leave the house and go to the grocery store. It won’t work within 500 feet of the house, unless you got that little device with you.

The Medical Alert device was recommended to me so I got one. I wear it around my neck and at nighttime it is right above our bed or in the bed with me. I have used the help button before to check. So far, the alert device has been useful, although I haven’t had to use it a lot. But just knowing that I have it, if it is what it’s supposed to be, then I feel comfortable. If it does what they say, then it’s worth having. I am satisfied with it because it has been to me what it was recommended for.

I have recommended Medical Alert to several friends. My experience has been good. I have MS and I live alone and while I haven’t had to use the system, I have a very good sense of security since I've had it.

Anybody that is over 70 years old ought to have a Medical Alert. I've had one for a good while now. They talked me into stuff that I didn’t need though, like the thing if you fall. I can’t wear that thing. I've got to hang it on the side of my bed. On the other hand, I've had to use my Medical Alert one or two times, and it worked. I just needed to go to the hospital. There was also one time that it went off but I didn’t know it did and they showed up. Overall, I’m satisfied with my Medical Alert.

I'm 84 years old and I live by myself, so I decided to get a Medical Alert device. I got one over the phone and since getting it I've been wearing it around my neck during the day and on my wrist at night. I feel confident that I can get help if I need it.

I got Parkinson's and I kept on falling so I got a Medical Alert. One time, I pushed it by mistake and the response time was fast. I've had it for a month now and so far, I like it and it's doing fine.

I live alone and I’m 90 years old. I felt that I needed the Medical Alert in my house so I got one. When I tested it, they responded immediately. I’ve been very satisfied with it and it’s been good for me, so far.

I’ve had a couple of mishaps here and there, and on one of them, I wound up on the floor in my apartment. For five hours, I couldn't get up. Luckily, my neighbor finally came home. And after that, I was like, “I better get something.” I got a device from Medical Alert. It came with the lock for the door, and I gave each of my neighbors and my daughter a set of keys. So, they have the information that they need in case they have to get in to help me. I gave them the code, so they won’t have to break down the door. Medical Alert told me to test my device, so I test it every once in a while and it’s been working okay. They say, “Just a minute, we’re getting to you,” and then the man gets on the phone. Their response takes not more than five minutes. It could always be quicker. If you’re having a heart attack and they don’t answer right away, you would drop dead before they answer. But they usually seem to pick up fairly quickly.

I'm 87 years old and I live by myself, so I felt that I needed a medical alert device and I got one from Medical Alert. It's very comfortable. I'm very pleased with it and I will not get rid of it. But I wasn't good about wearing it till I fell. Fortunately, the day I fell I had it on so that convinced me that I need to wear it every day. The Medical Alert team was fabulous and I can't say enough good things about them. They were here in no time and that was great. But after they got me to the hospital, I stayed in a carrier for four hours so that wasn't great and I wasn't pleased with the hospital. But the people from Medical Alert that were with me were wonderful the whole time. I had an excellent experience with Medical Alert and I was very impressed with them.

I was thinking about getting a medical alert device for a long time, and then I fell and broke my hip. I got Medical Alert and my sense of security is better. I've hit the button accidentally once and they did respond, on the speaker thing. It's great to know what would happen. I'm just wondering if I should take that speaker thing with me when I leave the house by myself. Other than that, I wear the button around my neck and it's comfortable enough.

The Medical Alert device is good to have. When you fall in middle night, early morning or whatever the time is, they get to you quick. Most of the time, they have to take me to the hospital because the sugar don't go up quick. They're always there for me and they would do what they have to do. Also it doesn't take them a long time to come. Their office is nearby to me. I wear the button around my neck when I'm in the house. I don't wear it if I'm going anywhere. I have a different button that they gave me to wear if I'm going on the road. I live alone and I'm really happy to have them. If I didn't have them, maybe I would have died already.

When I was much younger, I had a lot of health problems. I'm 88 now and I've had Medical Alert for at least 20 years. I first got this neck one. I also have a bracelet one that I never wore. There wasn’t any reason to do it and they're very uncomfortable. They're almost 2.5 inches wide and very bulky. I've tried to replace this one, and evidently, they don't make that black cord that you can make short or it gets long to take off. The ones that they have now, you can't adjust them. But I'm happy with what I have now. I would definitely recommend them. I feel very, very, more confident in myself in knowing that I have something, or somebody that would come if I had a problem.

I’ve seen Medical Alert advertised in quite a few places and I thought it was a good recommendation seeing them advertised in drugstores than different places, but they never seemed to have them in stock. The reps were very good with the way they explained things to me when I was seeking it. They explained pretty well everything that I need to know about it. My husband has the wrist one on but I have the necklace as well. He likes the wrist one because it’s easier for him rather than the necklace. Any time we have had to use it, the response has been very good. My husband had fallen, so we needed an ambulance come help pick him up. The response time was within 20 minutes, which was very good considering where we are from Gravenhurst. I would recommend Medical Alert.

We’ve had quite a few calls by hitting the Medical Alert button accidentally, and their reps were very nice and understanding about it. The system works real good. They’ve been a real good company. I have had a problem about another company that called here, and they tried to tell me that my company was dropping the state of California because they were having’ a lot of problems with their system, and they got me to take them. I called my company and they said, “No way,” and that they had never said anything about dropping this state. They’ve been a real good company. If you need one take a Medical Alert.

A friend told me about Medical Alert. I have to be careful with it. I usually have it around my neck except when I wash or go to bed. One morning I didn’t take it off. I bumped it getting up and they answered right away. The response team was right there at my door. I would recommend Medical Alert highly. It's better to be safe than sorry.

Some friends and the family kept insisting that I get a Medical Alert device because I live alone. It’s not comfortable. I have to tuck it in my bra and when I wear it at night sometimes it strangles around my neck with the cord. I don’t like that part but I feel I need it more at night than in the daytime because I’m totally alone and in bed. If something happens, then I could push the button.

My son got me the Medical Alert for Christmas. When I set it off accidentally, they called my daughter-in-law first to get the key out here, and my son came up to see what was the matter. I like the device and I wear it all the time, except when I'm out. I’m very satisfied with Medical Alert. It has been working for as long as I've had it.

My 93 year old mother has had her Medical Alert button for a few years. She is still fairly active. Unfortunately she has accidentally pushed the button many times. While she in the house, she has been able to cancel the call when the machine calls "Emergency". However, she has pushed it, unknowingly, when she is outside and unable to hear the callback from her machine or phone. Thus a visit from emergency services!! Everything worked very well as far as response from a call at her residence, but we are wondering what we can do to prevent these accidental calls. Could there be a beeping from the pendant itself? Or at least a vibration when it is pushed? Ambulance drivers have been excellent and stated that it is good practice, but after three false alarms we don't want to push our luck! Any suggestions would be appreciated!

I had a medical alert device before with a company in Richmond. But they were gonna change and I never got back with them. So then my daughter got me hooked up with Medical Alert. I like the wrist band better than the necklace. I feel like if I would fall, I don’t know if I would remember to get the necklace off or not. The wrist band would always be handy. I've accidentally pressed the button two or three times, and Medical Alert would call on the phone and I would tell them that it was a mistake. I broke the arm band a while back and I called and told them that I needed another one. So they sent me the arm band and the necklace. But they didn’t charge me for it. My daughter had to do a reset on it when I got the new thing. She set it up and it’s in working order.

I would fall at night before and it was a shock when I’d wake up on the floor. I couldn’t figure out how I was falling. Maybe I was trying to get out bed but I wasn’t fully awake and down I’d go. But my Medical Alert has worked. Whenever I fell, I knew somebody would come and help me get up. The button did help. In about five times, I’ve had to call someone. First, I called my brother and my son but my son would sometimes cut his phone off and that didn’t help me. My brother also got to where he couldn’t lift that much. Medical Alert would call a fire department. The fire department guy would come and get me up by himself and set me back on the bed.

I had a different device before but I got a Medical Alert because it had a further range. I have it around my neck all the time. It's very light and I feel safer having it. I accidentally set it off one time. They called and wanted to know and they were a little incessant. They wanted to make sure I was okay. There was also a time that I fell and they were a distance but they got here as soon as they could. It worked out.

I live by myself and I fell a couple times. But since having Medical Alert if I fall, I would ring them. If I can’t leave a message, they can hear me. I pushed the button once to test it and they responded right away. I will recommend it to other people.

It is very hard to get any customer service on this product - it takes hours to get anyone on the phone, though the sales dept. is very aggressive. The button itself is in a piece of light plastic that is very shoddy. So they want to sell a warranty for the button in case of loss. Another way to get more money without providing service. Buyer beware.

My son was worried with me because I live by myself and he had Medical Alert before. I had fallen and he wanted to see if they could help me some. I wear it on a string around my neck and I’ve had it for years now. I really enjoy it because it really works with me.

I’ve had Medical Alert for several years. At the time I got it, it was the only one that could reach me. I've tested the button for a month and their response was okay. However, they should improve on communicating among themselves because one department does not know what the other department is doing.

Medical Alert's service has been okay. I've had them for five years now. I took that because I fell in the house and there was no way for me to call the ambulance or somebody because I didn’t have their number handy. I carried the button with me around the house because I’m afraid to walk alone. I walk with a cane and a walker, and I can’t go outside because I needed somebody to take care of me, to hold me.

I'm getting older and older, and a medical alert device is another helping hand. I accidentally pressed the button on my device, and the Medical Alert team contacted me right away. It was terrific and I was really surprised about that. Having the Medical Alert device is an absolutely necessity. You'll never know what your condition's gonna be or what you're gonna be able to do.

I had a lot of light-headed, dizziness, and I fell twice in my bathroom. I got a Medical Alert device and since I got it, I feel a little safe because I stay by myself. I test it to make sure it was working. But this is the second device that I've had to send back to Medical Alert because it wasn't keeping charge. If I take it off of the base and I hang it up, it'll only be like 10 minutes and it will be like, "Please charge" the little battery thing. The rep I talked to when I called was kinda rude. She was like, "Well, I told you, it was working." I had told her it wasn't keeping charge and I had to just keep charging it. But then, I got to talk to some guy and he told me he had seen another device that wouldn't stay in charge. He was very professional.

My husband died and I was ill so I got a Medical Alert. I've had it for six years now and I wear it around my neck. They called and told me that they had something that would be better working than this one and I got a new one but I haven’t used it since I got it. So far, I’ve used it for emergency about four times and every time, it was satisfactory. I fell in my bathtub a couple months ago and that was terrible. I was sitting in the bathtub for an hour and I couldn’t get out. I didn’t call immediately and when I did, they sent people over here and they got me out. Every time I’ve ever called them, the response time was quick. I think it’s because I live right off Route 34 and it’s an easy place for people to come.

I have heart failure and pulmonary hypertension. I was also falling an awful lot and fainting all the time. I decided to get a medical alert device and I went with Medical Alert. Having the device makes me feel better. However, there was a time when I tested it and the response time was a little slow. Also, if I go outside my perimeter, it's no good to me. I would like it to go with me where I go.

I'm getting up there in years and I'm gonna need something sooner or later. So, I got a Medical Alert device. I got the newest one that they have where if I fall, it'll go off by itself. I have had it tested and the team at Medical Alert answered. The response time was great.

My Medical Alert device is comfortable. I’ve had it for a while because if I’m alone, if something happens, I need to have somebody here. Everything’s been fine with the people at Medical Alert. I've used my device for testing, and they've responded to me right away.

I’m very disappointed with Medical Alert. No matter when you call or what department, everybody’s always busy and you’ve gotta wait. A lot of times, I hang up. It’s terrible. You also never get to talk to the same person. They put you on hold and then they say that the person you're looking for is not in the office that day. Or they would say that the person would call me back but I never had that happen either. I just hate to call there.

I'm by myself most of the time. I got a Medical Alert device and I wear it around my neck I have used it for emergency two or three times. They responded but I had to wait a while. It seemed like it was too long to be waiting before anybody said anything. But it was alright after we got connected. I’m satisfied with it and would recommend it to a friend.