Medical Alert Reviews

I live alone and I’m fine with Medical Alert. I pressed it only once by accident and I was satisfied with my experience. My sister’s also getting one.

I live alone and I can’t walk and everybody I know has convinced me to have Medical Alert. I keep the button attached to my wheelchair. At one time, I somehow hit the button while I was sleeping and when I woke up, everybody’s standing while looking at me. I’ve had a good experience with Medical Alert and I will recommend it to anybody because it’s really helpful.

My husband has Parkinson’s and rheumatoid arthritis. We got the Medical Alert device for him when he falls down. The Medical Alert team has been great but not the equipment. We got one box with an antenna that was supposed to pick up the signal from the AT&T cell towers where we live but the AT&T signal doesn’t come through very well. We switched for another box which is attached to the phone but we’re getting a lot of false alarms on that. At one false alarm, a sheriff got here before I could get anybody to answer the phone to cancel it. The people that I’ve talked to have been very knowledgeable but it’s difficult getting to them because I had to go through a very long phone tree.

Everybody has been bugging me and one night, Medical Alert’s advertisement fell off a magazine I opened. I bought it without being prepared though I asked what I needed to know such as if I could wear it at the park but I didn’t ask how far away the alert is good for. When I got that other piece of equipment, I realized that it didn’t cover me when I try to get to the mailbox. I have multiple sclerosis over 50 years and I walk when I can with two canes. But if I'm really bad, like now, I'm walking with what I call a tricycle walker which got a big wheel in the front and two little ones and they're quite portable. I also have what I call the lazy walker that has a seat on it. I have no strength so I can't get out in and out of the car.

My family wanted me to have Medical Alert and having it gives confidence. I wear it around my neck. I wear it all the time and it has worked fine. I've already used it once and I got their response right away.

I wear my Medical Alert on my neck and since having it, I'm more secured. Their reps are on time in answering whenever I touch it accidentally.

I wear my Medical Alert device around my neck. I’ve used it a couple of times and it’s good but sometimes, when I push the button it takes a little while for someone to get back to me. I would like them to speed everything up, if possible, and always have someone near the phone to talk to me if I need to.

I fell three times in the house so I called Medical Alert and they talked about the alert for falling. They sent me a bracelet and a neck thing but I'm a little disappointed. The sales rep was knowledgeable to answer the questions but he didn't tell me that I had to have a separate thing around my neck to register a fall. I got a call from a different person after I'd been set-up for over a month and I was told that I didn't get the fall alert, which was a different one and costs $35. When I got my bank statement, they had taken out $45 which was something that I didn’t want. They said they would refund it to me but they still haven’t done that. Medical Alert had me to call them to make sure that everything is working right and that there are no any issues with the unit itself, and I would definitely try to make sure that I call as often as I can remember. I seemed to have adapted to Medical Alert.

Medical Alert is better than my previous medical alert device. I’m working on my balance, and I move around a lot. I feel much more secure having Medical Alert. It has worked perfectly. They are always nice, cautious, and helpful.

I fell and broke my neck, and my children set me up with Medical Alert. The device is very good and I'm using it every day. It was a necessity and it's worked for me. It has helped me at least several times. Also, the emergency response that was provided was absolutely wonderful. My only problem is the wristband. I always have rashes in my hand and I cannot get that snapped. It's so difficult. I fight with it every night. Some nights I just leave it on my pillow because I can't get it on.

I got a device from Medical Alert because my husband insisted. I have Parkinson's and I have had a few falls. He felt maybe I needed it. It works very well in most circumstances, but not mine because I'm still up working with the horses and working with the dogs. If I would bend over to look under a chair, it would go off. The device is too sensitive for a busy person. My husband and I also think it was a waste of money. I haven't been wearing it and will not renew it.

I like my Medical Alert device, but it wasn't explained really well to me when I got it. I got three things - a big necklace, a smaller necklace, and a watch band that I wear at night. I fell one time and I couldn't get back up but my daughter was here and we talked about how come my bracelet hadn't went off. That was before we knew that it was only the big necklace that would go off if I fell. And that I was supposed to push it no matter what and I didn't know that. That was the only thing that was wrong when it was first sent to me. It was all set up, but it wasn't explained to me how to use it. And I pay an extra $10 a month because I'm diabetic. Nevertheless, I feel safer with it. If somebody is trying to get in my house, I could always push the button. It may not be the right help but might scare them off also. Every elderly person especially those who live alone should have a medical alert device.

I have accidentally set my Medical Alert off once when I was leaning over a fence and another time when I was reaching into a cupboard over my head. They responded very quickly. I was outside both times so I did not hear it inside. They immediately called the police and the ambulance and I was surprised when they arrived. I am at the age where it is very easy to trip and fall and I have recommended it several times because I have felt very confident with it, especially if you are just going to be needing it around your home.

I've had my Medical Alert for years now. I live alone and I'm 93 years old so I have it. My kids also thought that it would make them feel better too. When I used it, an ambulance was here in no time. I have recommended a couple friends of mine that are using them. However, they have taken out $30 out of my bank for something aside from my regular dues. I told them I didn't want it and they told me to check the bank. I've been handicapped with my foot and I hadn't had the chance to go to the bank. I'm very much disappointed with the $30, but otherwise, I've been happy with Medical Alert.

All my friends were telling me I needed the Medical Alert so I went over and got it. It’s my first device and I’ve had it for about two years now. My experience with the Medical Alert team has been fine and I feel more at ease because I have it.

The Medical Alert customer service is good, but I’ve noticed that they gave me different phone numbers and different ways to test my device. I also was misinformed. I was wearing the necklace for almost a month and it wasn’t even activated. Someone said they activated it and it wasn’t. This was a couple of months ago. It was right after I got it. I upgraded with the special offer because I live by myself. So, I have both the wristband and the necklace and it wasn’t even on. It kept blinking. I thought it was because of the monsoon season here in Arizona. The electricity was going out every day for a little while. It happened for about six days in a row, so I unplugged and reset it. Then I called and they said that I didn’t activate my necklace for the fall sensor.

I had quite a few falls so my daughter was concerned. My husband was bedridden and I was already using a walker. She signed me up for Medical Alert then they sent the equipment. I have set the alarm off several times since I got the fall button. I pulled my shirt off and it hit my chest and went off. If the button goes off they're there so I know it works. I wear the alert button around my neck and it says I have to wear it at night. I have a bladder problem and I get up during the night so my daughter told me to wear it. I try to wear a shirt with it so it won’t flap out. I'm here by myself now and I feel more confident with Medical Alert. I feel like if I need them I'll just push the button.

I had fallen twice, so I thought I should use and have Medical Alert. It’s easy to wear. I wear it around my neck and it gives me some comfort and more confidence to know that someone is available. And when I talk to the Medical Alert team, they’re very pleasant and helpful.

My Medical Alert goes off sometimes when I make a mistake and push it. And when it goes off, they come real quick and then talk to me about it and I tell them. I got up against the table and I had pushed the button too hard it went off. But I told them it was an accident. I had a different kind of medical alert device from the same company. I used to have a phone all the time. Then my daughter and son-in-law got this and brought it to me because they were concerned about me. I'm just living by myself and I had fallen at the yard one time. I told them I don’t need it but they said that I do so I’ve kept it for two years now. I wear it around my neck. It’s fine and I’d recommend it to friends.

I like Medical Alert's service but I'm not going to keep it. It's too costly and I don't have that kind of money to keep it paid. They want to take out insurance on it and I paid the $269 for it to start with for six months. I can't afford that. So, I'm going to have to send it back, and I'm not going to pay for that. I also don't like stuff hanging around my neck all the time. But it is fine. I'm satisfied with it as far as it goes.

I took two falls and I just finished nearly six months of hospital and rehab. I broke my ankle and had several operations because I got MRSA in the wound. It was the second time I had taken a fall, so a number of people close to me told me that I should get a Medical Alert device. I then went online and read about them and I thought that it was the best for what I needed. I put mine around my neck and at night I leave it on a nightstand. If I go the bathroom, I put it on. I put the one that I could talk into in my pocket and I charge it overnight.

I’ve had concerns with dizziness and falling down and I got the Medical Alert device. My experience with the team has been generally pretty good but occasionally, I couldn’t hear what they’re saying. With Medical Alert, I feel more comfortable being alone in the house when my wife goes someplace. I wear it only when I’m alone and I feel better with it.

I feel real good about having the Medical Alert device. It's comfortable and I sleep with it and I never take it off. When I get in to pool and exercise I even wear it there. I also wear it around the house but I have not had someone here to test it. I'm more apt to fall in the yard than anywhere else probably because it's rougher out there and I put the garbage on the street. I have a brick driveway, I could fall off that and I really should test it and see if it’ll work out there.

When I go out, I wear the Medical Alert watch on my arm. I also press the button when I check it. I feel really comfortable with it. If I go out in the yard, I don’t have to worry about somebody breaking into the house. Overall I am really happy with Medical Alert and I have recommended some of my neighbors to get it.

My boys were scared that I might fall. I had a girlfriend who died a year ago and she didn't have a medical alert device. She lied on her living room floor for about a day before somebody found her. My son ordered Medical Alert for me and I set it up. I have the device around my neck when I drive, but I take it off sometimes when I sleep because I'm scared I'm going to lie on it. One time, I didn't know I hit it. I heard the fire truck and I went to see which house the fire truck went to and they were all on my front porch. Nevertheless, I’m very satisfied with Medical Alert.

I was having problems falling and so I decided to get a Medical Alert device. I like it better than the other one I had before. I had to use my emergency button and their response was very quick. I had a good experience with them.

I fell a couple of times so I got a Medical Alert device. I haven't had to use it yet but I have accidentally hit the button on it a couple of times. Then when someone comes on the phone, it's a little bit loud which is all right since that's what it needs to be. It's comforting to have the Medical Alert and I'm satisfied with it.

I’m 92 and I live alone. My family doesn’t want me to be here without any help and opted that I have a Medical Alert device. I have the fall button too but 80% of the time I forgot to put that one on. My other one, I wear all the time except when I’m showering. I used it one time and it saved my life. I pushed the button, said I needed help and the emergency response was managed quickly. The medical people got here before my kids arrived so I’m very pleased. They talked me into using the fall button but I don’t think I need it. I use a walker and I just don’t fall, even before I had the walker. But I’ve got it, I’ll have it on someday and who knows, I will fall. I just checked in the other day and everything is fine with my system and Medical Alert. I would recommend them.

I’m alone but I’m all taken care of. I’ve got Medical Alert right here in my walker and it’s working all right. I know I have it, everything’s okay and I would recommend it.

I've been sick a few times and I’ve had a couple of falls so I decided to get a Medical Alert. But everything’s all right. I carry a cellphone with me all the time and all I do is call 911, but this thing is good to have also. I would recommend it to anybody who’s interested in it.

I climbed up on a chair and my foot slipped and I hit the floor. That's why my daughter wanted the Medical Alert for me. I have it on my neck everyday and I feel a little more independent. It has gone off accidentally when we forgot to charge it up and they called us. They asked if things were okay. They also called immediately when I needed them at that time when I was trying to get to the hot tub. They covered me up and asked if I'm all right. The rep came back and sat with me for a while because I was sliding all around in the bed. He told me to sit back because hitting the bumps made me slide. He held me until we got to the hospital. They were really nice to me and I'm satisfied with them.

I like my Medical Alert and I think it’s great. I have the alert system on my front door and I also wear the button around my neck but I have to take it off at night. My mother had one too and she had it through the hospital but I didn’t like them. I'm so dizzy and I'm not steady on my feet that’s why I have Medical Alert. I've fallen twice. The first time I used the emergency button was when I lay on the hallway and I could not get up. The Medical Alert team said they'd send help out. I also pushed the button the other day because my sister is here from Missouri and she's gonna stay here with me, and I can’t take care of her because I'm so dizzy and they’re very, very pleasant and they answer right away.

I fell a few times and so I got myself a Medical Alert device. My experience with the Medical Alert team has been fine and I’m satisfied with them.

I've moved to a good home but we have the Medical Alert because we like to have the radio on at night and that bothers the intercom system here. I wear it around my neck and I like it fine. It gets tangled but I can pull it over my head. I haven’t had to use it though but my caretaker always updates it every month and makes sure that it’s okay, and their reps were very good. My experience with Medical Alert has been well.

We've been pretty happy with Medical Alert. I keep it handy and it's right beside my bed. It gives me confidence. Thank goodness we haven't had to use it but I feel comfortable having it. If I need it, it's there.

Medical Alert puts my family at ease. It would put me at ease too if I had one that I could depend on and that I have to wear around my neck. I stopped using Medical Alert at one point because I don’t like the size of the wristband. I tried to use the necklace but it didn’t suit me at all. It drives me nuts. Nevertheless, the experience has been satisfactory and I'd recommend it to a friend. I've been happy with it though sometimes I feel like it's an expense I could do without, but I better not.

I've had a time or two when I used my Medical Alert and I'm comfortable with it as I'm living alone.

I have Medical Alert and I use it as I live alone. So far, it's been okay.

I live alone for years. And this is a wake-up call to the fact that I am older and more possible to fall so, I'm just taking a forward step to take care of me. This year, 2017, I finally made up my mind to take advantage of having Medical Alert But I haven't had to use it. Nothing has happened to me, where I'd have to push the button.

With my Medical Alert I can get around pretty good. It helps. It's on your mind that it's there. Although, you've got to remember you put it on so you don't push against it. And that's the trouble. You can push on it real easy without even knowing it, squash it on something. But I don't think I really want it anymore is that neck piece that goes off just by dropping it or if you fall without pushing the button if you wear that. A couple of times it went off. I laid it down maybe too hard or something. It's too sensitive for an active person. That would be good for a person who is tied down and could fall over really easy. But for me, it's no good because I don't use it anymore. I lay it on the side and use the original one. It's too sensitive. But if I ever needed it, I'm sure it'd help. But I'm way away from the house right now and it won't do me good. Around the house, it'd be okay.

I used Medical Alert about three times for my wife and the team at Medical Alert treated me alright. They were great the last time and I was satisfied. I felt good about their emergency response service. However, I don’t use the button that they sent me and they’re charging me $10 for it. I don’t wear it because I took it off one time and put it on the table and the alarm went off. I caught it that time. Then I was in the garage and I bend over a lot, working, and the fire department came. I checked the button and the light wasn’t flashing but they said they got an emergency call from here.

We’re very happy with Medical Alert. Thank God we haven’t needed it, but so far, so good. Everything is copacetic. Their reps have been extremely helpful. With my father having Medical Alert, I’m a lot less worried. We had to bring him into the hospital and now he’s in rehab, so he’s gotten some physical therapy. He’s also stronger and we’ve got the thumbs up from his physical therapist that he’ll be okay to be alone, but Medical Alert is an added layer of protection. We’ve wanted to do this for a long time but he’s been resistant.

I had an episode in the middle of the night where I evidently passed out and pushed the button, and the EMTs were here within 10 mins. My kids are less worried since I got Medical Alert. It works.

I feel good about Medical Alert and I'm glad that my daughter decided to get it for me. I both have a necklace and a wristband, and it's an inconvenience only because I'm wearing something that I'm not used to. Then when I leave, those are only good for a certain footage away. And so, when I go away from home, I have the pocket type that I stick in a pocket or a purse. Medical Alert's service has been wonderful and I appreciate it. When my daughter had to call concerning the wristband breaking in half, they were very good about replacing it. They’ve been very good.

I've had Medical Alert since the ’11 and they're always there when you need them. I'm 81 years old now and I'm still quite loving it because of my health. I have had five strokes and a heart attack. The first two times I used Medical Alert was because I accidentally pushed the button but I've gotten over that, finally. I've also recently gotten a fall button because I've had a TIA. I was on the floor wedged between the bathtub and the toilet, and it took me a while to come to but I didn't know how I got there or remember anything. So, I thought the next time something like that happened, it would be wise to have something in case I fell. It seems to work fine and I've always had almost immediate response, until yesterday.

I went to walk out to meet a car to go grocery shopping and my pacemaker went off on me when I was trying to cross the creek. Since using Medical Alert, I don’t worry about being out there anymore because I know that people will come and I can get a hold of them. The Medical Alert team responds very quickly when the machine goes off. I haven’t needed them but when the cat set it off and I didn’t know, they came. It's been an excellent experience with them. They give me relief and I’d recommend them.

I just purchased my Medical Alert device and I've been wearing it. It makes me feel safe and it's convenient. I recommend it.

On Sunday, September 17, 2017, my mother suffered a stroke. Thankfully we were with her. We pushed the Medical Alert Button and nobody came on! The base kept saying, EMERGENCY! EMERGENCY! Yet nobody came on to help us. My husband called 9-11 and they came out. She rushed to the hospital by ambulance with sirens going. When she got out of the hospital three days later, we tested her necklace and somebody came on. When we told them about our experience the dispatcher answer was, "Well... it's working now!" What if she had been alone? I am very disappointed with the service!

I signed up with Medical Alert and paid them the whole year in advance. The Medical Alert system hasn’t been bad and their team has been all right so far. I wanted to wear it on my wrist and I couldn’t really get that button in place so I put it in my bra. The alert buttons are okay and I'm glad to have Medical Alert in case of an emergency.

I'll be 98 so I feel as if I need some protection and where I live, I have some available help right away if I need it, but I live alone and I keep my own apartment. I have three daughters but none of them live within miles of where I do. They were concerned about me and also insisted I have something. I decided it was worth what I was paying a month to get a system up so that I would not be in my house without help. I've had Medical Alert for some years now and I hadn't any need to use it but I am very confident with it.

My daughter signed me up with Medical Alert so that I’d be safe and to be sure that I have somebody to fall back on when she's not here. And it’s been awesome. I wear it around my neck and I feel comfortable with it because I can hide it underneath my blouse. It makes me secure at what I do and I can depend on it. No matter if I go in the backyard or take a bath, I know if anything happens, I can just press my button. I set it off accidentally when I held a six pack of Coke against my chest and it pushed the button. The team contacted me right away and I told them the mistake I did. I haven't had any reason to call them but knowing I have it, I'm happy.

I’m almost 93 and my doctor insisted me to have an alert device in case I got dizzy. She and my children wanted to make sure that I have an alert system with me since I live alone. I purchased an alert device. I also got one medallion from Medical Alert for falling and had that tested a couple of days ago. I’ve had a couple of experiences where I happened to bump it and activated it right away. I told them it was an accident and that’s my biggest concern. Other than that I'm satisfied with Medical Alert. I put the alert device on at night since I have to get up and down a couple of times to the bathroom. I only wear the medallion during the day because that’s when I do more things. There is a bit of security knowing that I have Medical Alert and I have an alert system at the door so that if something should happen they can make access to the home in case I have an emergency.

I live by myself and then, last July, I fell and broke my hip. I had my cell phone and called my daughter and her husband to come and help me. They took me to the hospital and I had surgery the next morning. I’ve been through rehab and came home. My daughter got the Medical Alert that would protect me if I fall. A time or two, Medical Alert called and said that I accidentally set it off. But I usually wear it around my neck and just tuck it on the inside of my blouse so it won’t be able to bump against something when I'm working in the house. The instructions said that it wouldn’t go off like that, so we returned it. But I've been pleased with it.

Since using the Medical Alert, I haven't fallen down and that’s a good thing, but I'm more confident, too, that if I do fall, there will be somebody there to help me ASAP. I had a couple of fall downs in which one I fell in my utility room and nobody knew it. I was doing laundry and I tripped over something. I have Meniere’s and I don’t have very good balance. I knocked myself out, so I lied on the floor for about 45 minutes.

I'm 76, I live on my own since my husband died and I fell so I decided I needed Medical Alert. When I got it, the button was very temperamental. When it's on my body, I only have to lean against something and it will set off. So I sent away for a new button. When the new one arrived, I also got a card saying that I could have the mobile alert for when I am on the road. So I asked Medical Alert about it then sent for it. It came then I asked my son to come over from work and have a look at it. He said that was a bit silly for me to order but I told him that sometimes I have to go out on my own so I needed it. But he said I don't do that very often. When he opened the box, he took two bits out, looked at it, read the papers and we decided I didn't need it.

I would fall backward, forwards, and on my sides every now and then so I’m glad I have Medical Alert. The first person didn’t set it up right. The second person came over and made sure it was working so, I was happy with him. The alert button is in my bathrobe pocket which I usually wear all the time. I don’t have any complaints with Medical Alert.

Carol's got bad knees and is hard to walk. She was afraid that she might fall someday. If I was not around, she could be in trouble and she wanted some extra protection. She wears the Medical Alert device most of the time. I have to leave for an extended period of time, but if anything happens, she can hit the button.

My Medical Alert device is updated, and everything seems to be working pretty good for me. I wear it around my neck all the time, and then at bedtime, I put it right next to the bed. My family checks up on me every day anywhere. I'm still living alone but I'm trying to get people to come in during the day now. There was a time that I was losing my balance, and then I fell backward and couldn't get back up. I was wearing the alert button and I pushed it and the people were over here. Also, I had trouble the other night because I happen to lean against the counter and I turned it on. But I told the Medical Alert team that everything was okay. I would definitely recommend it.

I had a stroke then my kidney shutdown in my kidney dialysis, so I got Medical Alert. When my husband and roommate are gone, I put the device on. Otherwise, I don't put it on all day. But their reps are great. When the battery gets low, they call and let me know that it's not working right. They talked me through how to get a new one and get rid of my old one. So they were pretty good with the step by step instructions.

I'm 91 years old and I have a balance problem. I wear Medical Alert all day when I'm home and I feel safer. The Medical Alert reps check on me every now and then. I go on about my business the way I've always done and I take the device off when I shower or when I go out. Months ago, I fell on my way out of my driveway. I was all the way out to the curb and I had the medical alert device on, but I didn't use it because I didn't think it worked outside. When my daughter arrived, she grabbed it, came in, tried to use it, and it worked. She was mad at me because I didn't use it.

When my parents first wanted Medical Alert, they got it and it’s been all right since they’ve had it. My mother carries her button around with her all the time. They had to use it a couple of times before and the Medical Alert personnel responded quickly and have been professionals. The service has been great and the only thing I do is call once in a while to check the system.

My daughter lives with me, but sometimes I stumble and fall. I got a Medical Alert device and I use it around my neck, therefore if I needed it, it'd be right there. I still have it at night when I sleep because I have been known to fall off the bed sometimes. Also sometimes, I fear that I was going to fall, so I hold on real tight and be really careful. My device made me feel safer a little bit. It has gone off twice and the Medical Alert team said it was okay when I told them it was an accident.

I had another medical alert device and it was $10 a month more. So, I wanted to get it down cheaper and I did. I knocked $10 off when I got Medical Alert. I'm on oxygen, I stumble, and I live alone. That’s why I have it. It's for my safety. The device is convenient and it gives me peace of mind knowing that I have it. I wear it around my neck all the time but I'm forever bumping it and it's very sensitive. It's embarrassing because I try to be careful, but the first thing I notice, it's going off. The Medical Alert reps have all been very courteous every time they come on though. They tell me not to worry about pressing my device by mistake.

I live alone and I passed out in the bathtub. When I woke up, I was half in the bathtub and half out on the floor. I would’ve been in trouble if something broke and that’s when I decided I needed a medical alert device. I got Medical Alert and they’ve always been good. I’m careful, but I’m glad I have the device in case I fell. The only time it didn’t work was when I fell in the backyard and they said I was too far from the base. I wish it covered me more when I was away from the house, but overall, the service has been fine.

I live alone and when I thought it was time, I decided to be on the safe side and get Medical Alert. I tested the emergency button and the response time is not immediate, but it's not too long either.

I have been always satisfied with Medical Alert, except the last one I had. I misplaced the device, and they sent me a new one. I haven’t exposed it yet to the system. So, I can’t ring their number anymore because it’s not compatible. But every time I felt sick before, I push the button and they come on their line. And I tell them that I’m single and my age. Then they get in contact with 911. I'm in a retirement home and they dial the desk downstairs, then the desk people takes over. For me, it was quite fast. I feel safe and sure with Medical Alert. It's everything I expected it to be.

I’m pleased with Medical Alert. We got Medical Alert because we fear that one of us would fall and the other couldn’t hear. There was an incident where we had to use the service. I was at one side of the house and he was at the other and I needed him. However, I don’t like the chain around my neck. I have really sensitive skin so I wear the bracelet.

I have a Medical Alert necklace on all the time, and I feel safe with it. I used it once because my blood pressure was going so fast. I called Medical Alert and they responded quickly and professionally.

I've fallen a couple of times and my kids were really worried about me. I went with Medical Alert so that they wouldn't have to worry and I wouldn't have to worry either. I'm not crazy about the device hanging around my neck, though. I usually stick it inside my blouse but I have worn the device and it’ll tell if I fall, which is very comforting to me. It's been a positive and very helpful experience.

I had a similar experience to others. My father died, and we notified the company by phone, then returned the equipment ten days later, per their instructions. Two months later, they were still billing us for a monthly service charge. When I called to complain, and told the woman that I had proof that they had received the equipment, the woman said she would check the warehouse. Apparently, if you don't call to complain, they never bother to "check the warehouse", and simply keep billing the deceased customer. This is a horrible thing to do to a family that just lost a loved one. There are other medical alert companies. Avoid this one.

After my 86 year old mother fell twice, both times necessitating a trip to the emergency room, I looked into alert systems with fall detection for her. Medical Alert seemed to have good reviews so I ordered the system. When it came she found the pendant heavy and uncomfortable to wear. The alternative wrist monitor was flimsy and scratched her wrist. And it was then I discovered she had to wear a second device for the fall alert. They hype their no contract feature so I questioned the customer service rep several times about canceling if she didn't like it or didn't need it and was told to simply return the system and request a refund. We were supposed to receive a lockbox which never came even though I called and requested it again after the system came.

I purchased a Medical Alert ID bracelet. The ID bracelet rusted and fell apart in less than two months. One year later, the company charged me for a year of "services" without authorization. They claimed that by purchasing the original bracelet, I had automatically opted in to "services". They also claimed to have sent me a notice of the charge. This was not true. They agreed to cancel the account, but refused to refund the charges. I went to my credit card company to receive a refund and block Medical Alert from having access to my account in the future.

Friday night & Saturday morning, had trouble getting air when I tried to breathe. Finally pushed the alarm button on wrist unit. First responders (Fire Dept. and ambulance) arrived in less than 5 minutes. Transported to ER. Oxygen at 83%... pneumonia and COPD. Massive antibiotics and breathing apparatus. If not for Medical Alert/Mobile Help... could have died. Cannot recommend your service highly enough. You are a "guardian angel" for this 67-year old retired military lady!

My therapist prescribed a piece of medical equipment. They called leaving a message to call them a week later. I tried calling them 4xs each time the call was answered by a machine stating they would get back to me the next day. Each time they called they did not use the cell number I left them to reach me but called my home. 4xs they stated the order was in progress. I finally talked to someone. They stated that the doctor's order had not been signed and they were waiting for a new prescription.

My mother passed away trying to get help from medical alert. On January 23, 2016, my mother hit her Medical Alert button for the first time. The operator called out to my mother through the device and asked if she needed help. My mother tried to respond twice. Both times it was not clear, however, it was obvious she was trying to respond. After the second time, the operator heard my mother trying to respond. Although her response was unclear, the operator's tone clearly shows that she heard something and then she began asking if it was my mother. My mother also hit her button multiple times. I was told that the last time she hit it she kept hitting it.

My mother Died July 13. I called and cancelled the service and sent the equipment back in the box that I received it in. They continued to bill me for the service from Sept to Dec 2016. I contacted my bank and wrote a letter to stop payment. They have the equipment and I cancelled the service and they objected. Now they threaten my credit and you CANNOT get anyone to answer the phone or call you back. They will NOT cancel even if the patient is DEAD! It is hard enough to handle my mother dying and now this company makes it even worse. DO NOT GET THIS SERVICE BECAUSE YOU CANNOT CANCEL IT and your credit will be hurt.

I had fallen and broke my left shoulder and my right wrist. I also had to have knees operated on. My husband decided that I should have a Medical Alert device in case I fall again. Luckily, I have not needed it, but it's there when I need it. I like that I have the one with the receiver that I can bring with me when I go shopping. It helps. In the house, I'll wear my device when I'm not feeling well. Sometimes, I forget that it's there, but a lot of times, I put it on in case I'll need it. The Medical Alert is a very good idea and a very good thing to have especially if one is getting older and has medical or physical problems. Having the necklace or the watch won't make a person feel alone knowing that somebody can help sooner.

I carry my Medical Alert device with me because I've had a triple bypass. I have a heart condition and vertigo, although I haven't had to push the button other than testing it. I like that it is mobile and portable because the cable goes out a lot of times here, so if my device is hooked on a phone line and it goes out, I can push the button forever but still not get any help. And when I go up the street and all of a sudden something happens, I'm able to push the button because I am able to carry it with me. I'd recommend the company.

Medical Alert worked when my mother needed it. A few months ago, she had fallen and she knew I was at work. So she alerted the button and the guys from the fire department showed up. She wasn't injured but needed assistance getting back up off the ground, so the guys did that and it all worked out well. Once or twice, she leaned against it the wrong way and it activated, but it was a good thing that it worked. My mother is still a fall-risk and needs assistance using a walker when she's walking about, but she does manage much better than before through physical therapy.

Medical Alert team has been very good. My mother's 91, lives alone and has ambulatory needs and they've been prompt whenever she called. I'd recommend them!

A friend of mine had fallen and was hurt. When I told the story to my daughters, one of them decided I needed Medical Alert and purchased it for me. One of my friends had Medical Alert for a while and she was the one who mentioned it to me. My daughters don't live with me and I live alone. I'm not that well and I’m worried that I might fall as I have steps in my house. But I feel more comfortable with the device on. I wear it every day. When I go out, I use the device with my cellphone with me. But I don't carry the cellphone around so I wear Medical Alert around my neck if I'm in the house.

I feel comfortable wearing my Medical Alert. I needed one because if I fall, I can still get up all right, but if I couldn't get up, I'd be alone in the house for maybe days at a time because I don't have people checking in on me all the time. There was one funny experience but it says something about the quality of the product. I accidentally got mine into the washer and the dryer and it came off when I took off a shirt and the emergency people arrived at the door.

I am occasionally alone in my house and Medical Alert has been satisfactory. I've accidentally called them and they were there. They're always nice if I talk to them when I test my device.

My children are now less worried since I started using Medical Alert. I wear the bracelet at night because I'm always afraid that I won't be able to get out of bed the following morning.

I'm 78 years old, 70% disabled and rather dozens of things wrong with me. The incidents of falling down started increasing and I needed Medical Alert. I wear it around my neck or I'd have it sitting on a table next to me. I tested the device and it worked fine. Their team called in the telephone. I picked it up and told them it was just a test. They said, “Thank you very much.” I've been very satisfied with it even though I haven't used it yet.

We’re gonna discontinue using Medical Alert because Mitchell’s on hospice already. He wore it every day, but he never had to use it. The only concern we’re having now with Medical Alert is they tried to disconnect everything and the phone wouldn’t work anymore. The family put back together the Medical Alert implements just to get the phone to work, so they will be calling the company today or tomorrow to be walked through the process of being able to take the alert system off and still have a working telephone.

I'm 79 years old, I live alone and I had knee surgery. My daughter felt that it would be wise for me to have something in case of an emergency. Medical Alert is great and I wear it all the time. As they suggested, I wear it in the pool too. When I leave the house, I make sure that I can take the little GPS with me. I have to call in once a month and make sure that the device is active. Having an alert system makes me comfortable. If I do have a situation where I would need assistance, I have somebody to contact.

I have nothing but problems with Medical Alert. The problem started when someone called me up and said that there was a problem with my medical alert system and that I needed to send back the necklace. I said it's working fine. I tested it and it seemed to light fine. But they said there’s a problem with it and I had to send it back. I sent it back and they said I had to send them my other one. I did send it to them even though I purchased it from Costco, so it was mine, because they said that they can refurbish it and sell it to somebody else for $350 and if I didn’t send it to them, they’re going to charge me $10. So I sent it to them and then they sent me a bill that had $10 on it.

I have more peace of mind since using Medical Alert. I wear it around my neck and occasionally, the little yellow light flicks on and I hit clear. I assume everything is okay. The only problem I had was that my telephone system and the Medical Alert system got in each other's way recently. AT&T explained to me that the first of the call went through Medical Alert before personal calls came through, and I don't know yet why I was having trouble with it but it was fixed.

A friend of mine has Medical Alert, and she was able to give me some tips about it. I knew I had an ally in case I had some problems with it so that's why I chose it. One time I was opening up a jar of pickles, and set it off. I apologized and their team was so nice to me. They were so glad that there was nothing wrong. I feel so secure because I know I have it, particularly when I get in the shower. It’s also very comfortable I wouldn’t even know I have it on. I absolutely love it and I’m happy to have it.

I’ll be 91 this month but I’m very healthy. I wear the necklace and have the equipment of Medical Alert to please my children. Because even though I don’t have anything physically wrong with me at all, I could still trip and fall. And none of them live anywhere near me - they all live in other states so they worry about me. I know that when I check my equipment, call in, the team of Medical Alert is always connected. They’re always there. And if I do have an accident, I’ll be able to push my button. However, I received my annual bill and I didn’t remember it cost me that much.

I fell several times three years ago. I passed out at the parking lot and was in the hospital for six days. They thought it was my heart, but it was low blood pressure. I haven't done that since three years ago, and I'm thankful for that, but that's the main reason my son bought the medical alert device for me, because he was scared to death.

I was turning 82 years old and I live alone. I have a cousin who passed away at my age in her sleep and I spent some time with her children and talked about facing the future when one gets into their 80's and they're alone. It was a joint decision of my family and me to get a Medical Alert device for everybody's peace of mind. Within the next few months, I'm going to be living with one of them. But in the meantime, I feel perfectly safe because I know that if I need help, by just pushing a button, they would be here. Around the yard when I'm doing gardening, I have it on but there's no point in wearing it elsewhere. They have called and asked me if I wanted to upgrade to a device that would call for help if I was out shopping and I told them since I have a good cellphone, it goes with me everywhere.

I'm on my own and old, and I do have some health problems. I've had a couple of medical alert devices, then a young man from Medical Alert called and talked to me about it. I got one and I've been satisfied with it. Their reps were courteous, friendly, and helped me get what I needed. I wear my Medical Alert all the time - when I sleep and when I take a shower. Most of the times, I wear it around my neck and every so often, I wear the wrist bracelet.

When I test the Medical Alert Device, I'm fine with the people. And as far as Medical Alert responding when we call or I accidentally have hit the thing, they're immediately on it. When we've traveled, we've taken the product and they've told us what to do. However, I have a hard time getting a response back from a customer service person who's looking up information for me. That's the biggest complaint I have.

My husband died, and he made me promise I would get a medical alert device because I'm diabetic and have several health problems. My children also insisted upon it, so I gave everyone peace of mind. I have a wrist alarm from Medical Alert and it looks like those electronic watches that everybody has, so everyone thinks I'm just being healthy. I don't ever take it off. I'm very happy I have it and I wouldn't give it up. My great granddaughter who is three, thought that button was very attractive, so she pressed it. I called Medical Alert right away because that was the first time it had gone off and I didn't want the rescue people running, but it was a good test with the system as I haven't had to use it.

I got Medical Alert because the home device is only good if I'm at home and useless if I'm out walking somewhere else. I feel safer knowing that I can take the device with me so I can get help if I have an accident. I wear it the whole day every day. I used the wristband before but every time I turn around, I was activating the device since I'm too active. So I got the necklace and it works better. I wear the device under my brassiere so it doesn't ride up and get strangled. Medical Alert has been a good asset.

My husband has serious dementia and he was placed into a nursing home after I had a couple of mini-strokes. My kids didn't want me to be alone without some kind of protection. I now have MedicalAlert and I test the device once in a while to check. I also took it when I went to Florida, so I did an address change. Their staff answered my calls immediately and everything's been fine. I fixed the device like a bracelet. I took the bracelet one and I put a man's stretch bracelet on it. I put a few little stones on the top to give it a little bit of bling and I wear it all the time. I rarely take it off. People comment about it because it's certainly different.

I have accidentally hit my button about once every 10 days to two weeks so I run down and cancel it, but occasionally I don't make it in time and they'd come right on the speaker and ask if I need medical assistance. Then they'd ask me to identify myself and I have to reassure them that I'm fine. They're very pleasant, very courteous and it's just a mistake. Then one time I did fall down and it alerted them, but it was a very soft fall so I wasn't hurt. I feel very secure as an elderly woman living alone with marble staircase. It gives me a very good sense of security to have this around my neck all the time and I rarely take it off except to sleep at night. I've recommended it to friends.

I'm 92 years old and I have trouble with my legs. I have a walker and a cane so I need assistance sometimes. I was with a previous company and at one time, I fell in my front garden and was unable to get up. I pressed the button because I figured I was close to my house but nothing happened. I then changed to Medical Alert. I have their device that I wear around my neck, and if I press it, I get a response. I sometimes go to Florida in the winter and I needed something while I'm out there, and Medical Alert has it.

My son lives in California and he doesn't want to get any more freak calls. Also, my wife colluded with him because she goes to business and I'm home alone. So they felt they wanted somebody to take care of me. It's that Medical Alert. I usually test it once a month myself but I press the button and don't use the testing procedure that they suggest. I actually get a live person speaking good English and I've always had a courteous rep. However, if I drop the medallion that I wear, which is supposed to be for falling, it doesn't trigger the alarm. But sometimes, when I lay it down, 10 or 20 seconds later, it will give me a false report of falling. And that happens sometimes when I'm wearing it and sometimes when I'm not wearing it so I had that changed the first two months.

I live alone in my own home and I'm elderly, and a friend of mine from the Senior Citizens Center recommended Medical Alert. I then purchased it, and then, one of their representatives called to find out if I wanted to have the portable, handheld thing that is good anywhere. It would be a good thing to have, but I didn't find it useful since I have a cell phone. I'm on a fixed income and I don't like paying the fee.

I'm getting old, so needed to have a medical alert device. I wear it around my neck and I carry the little transmitter with me when I go out. It gives me peace of mind and a feeling of being safer with it.

I was falling a lot so my husband suggested that I get a Medical Alert. I looked into it and got the bracelet. I set it up myself and have no problem wearing it. It’s fantastic.

I wear my Medical Alert around my neck at all times. When I’ve used it, I really had some emergencies and every time had to be transported. I've used it nine times for the same thing and I like it because it's really efficient. It works outside in the community and not only in the house. It's not a government system. I've had a system in the past that only worked within 1,100 feet of the house but this one works nationwide. There were a few times when it didn't respond fast enough but when I called the testing number, the speed picked up a little bit.

I have a heart condition and I live alone so I got Medical Alert. It's very similar with ADT, which I had when I was in my home. I pressed the Medical Alert a couple of times now and they've called. They're very friendly and quick to respond.

Setting up the device by myself was good. The people I dealt with was very kind and explained everything, and told me if I had any question, they call periodically - they tell me when to test it and it's great. I'm very happy with Medical Alert. I feel safe with their device - it gave me the peace of mind that I needed.

In 2010, I had a bypass surgery so I got a Medical Alert. I have the necklace, wrist, and the pocket unit. The wrist and the necklace units are only good within a certain perimeter and the other one, if I touch it, it can get help wherever I am. The only complaint I have with Medical Alert was when I accidentally pressed the button Medical Alert came on but after it went off, it seemed to take a long time to get through to someone answering.

I wear my Medical Alert device around my neck while I'm in the house. It hits too easily though. But the few times that I accidentally hit it, the people at Medical Alert called me.

In a couple of weeks, on August 2nd, I will be 86 years old. I live by myself for the past 19 years since my husband passed away. I have a daughter who lives 15 minutes away from me but they have their own life. They come regularly and she calls me everyday, but I choose to do all my things myself. I get along and had no problems. However, I had fallen and fractured my pelvis, and couldn't get around, and my son said I need to have a medical alert system. I had a friend, Thelma who had the Medical Alert service and her grandson, Jason, evidently was a representative of Medical Alert in this area. So, Thelma called Jason right away and my son got the Medical Alert service for me immediately. As a matter of fact, my son renewed the contract with Medical Alert this year as his gift to me for Christmas.

My son got a Medical Alert for me and I have it wrapped around my neck all the time. Though I only used it once, I had a very good experience speaking with their team. They are very, very nice.

I haven't used my Medical Alert at all but I keep checking it once a month and I haven't had any problem so far. My interaction with their team was very good. I wear it around my neck when my husband's not home. I have just a few neighbors that I know and they know I'm home alone a lot but they're all alerted too. Everything's been going fine.

I was very sick at one point and was hospitalized. When I came out I'm on oxygen therapy so I need to have some medical alert device around. Medical Alert gives me a little peace of mind because they can call someone for me. I don't wear it around my neck, I'm just here in the house so I have it tied around the bed. Every time the alarm goes off, their team call me if it doesn't go back on right away. It's a good system.

I had a foot amputated and had a problem with my balance for a while. The Medical Alert is convenient to wear, unobtrusive and doesn’t get in the way.

I'm getting older and I got my Medical Alert before I had my hip replacement so that it would be in place in case I needed it while recuperating. I know that when it has fallen off of my neck somebody’s calling me within seconds to make sure I’m okay. I have to take it off during the day for it to charge and then put it on at night. I’m very pleased with the service.

My husband died and I refused to move. I'm living in the house myself and my family thought it was a better idea for me to have Medical Alert. I took the black rope off of it and put a gold chain on it. When I get up in the morning, I take that chain and put in on my bra. I wear the alert to my side, under my clothes. I take it off at night and put it on my nightstand. I have had good experience with it and have had several incidents where it went off because I was careless. I accidentally bumped it the wrong way and it went off but I didn’t need the service. They were there right away and very pleasant when they called.

My Medical Alert is working fine.However, the battery doesn't seem to last very long. I charge it on a cradle and sometimes it doesn't last much longer than four hours.

I have a Medical Alert which I wear on my wrist all the time. I’ve had it for about a year and I've used it once when I got something in my windpipe. I was choking and couldn’t get my air. I set the alarm off and got some help.

The people at Medical Alert keep in touch with me and have been very diligent about that. But since my problem has resolved itself, I don't think I need to continue with the program nor do I need it anymore. The thing is, the people I had on the list to call turned out to be not very available so that affected the status of the system. I have it in the living room where I could easily connect it, but if I did fall, it would be in the bedroom and hard to access it. Even though I could push my wristband button, that wouldn't do me very much good, because I'd have to crawl to the living room to access the communicator. I'm dissatisfied because it doesn't really meet my needs. Not that there's anything wrong with the system, but it's not very well suited for me.

I live by myself so I got a Medical Alert as preventive measure in case something happens. I had a case before which was classified as a stroke and it put me down for a while. I wear the device so that I could just punch a button and somebody becomes alerted immediately that I have a problem. I’ve got the wrist device and another one in the house where I can push the button if I need anything. They’re so inexpensive and it’s the safer thing to do. It should be mandatory to those who are older and living alone.

I'm 86 years old and I live with my son who is also a senior citizen. He had medical issues too. Medical Alert has been very helpful and easy to understand. It's a little necklace you wear around your neck, and so far it has enabled me to feel more comfortable and feel like there is help at hand if I need it. It has improved my life.

My wife has a heart condition for 20 years. Last August she went into cardiac arrest. Then we decided we better have a Medical Alert device. The first day we had the device, she had it on her waist in that little holder. Unbeknownst to us, she must’ve leaned on it and the button, and before I knew it, there was an EMT at the front door. I apologized and he said, “No. Just consider it practice.” But I was absolutely confident with the response time. I call in every month and test it. We live a little bit on the edge, but we haven't had any problems. This model has a GPS, so it's one that can search out anywhere we are. Sometimes she forgets to carry it because she's feeling okay, but I’m on her all the time to carry it, so she does.

I had a knee replacement, a cervical fusion, and a lumbar laminectomy and so far, I'm pleased with my Medical Alert. I really liked the equipment, especially the bracelet. It has the ability to track wherever I am in the United States. So, compared to other medical alert services, this is superior because of the GPS. But the bracelet malfunctions too often. Several times, the equipment just goes off without me causing it to. On Monday, I fell and I had the bracelet on but the call button was in my bag and the Medical Alert responded. I've fallen twice and because I had it, I was able to get help right away. I recommend it because of the GPS but I don’t like the way the bracelet is made and I have to wear a bracelet.

I'm getting older and I was afraid I might fall or not be able to get up and that's turned out to be true so I purchased a Medical Alert device. I carry it in a pocket of a jacket since the cord around my neck rubs too much. I've had an emergency twice. They hurried and answered all the questions I want an answer to. I feel secured having the device with me and I'm totally satisfied with the service.

I got the Medical Alert for my mother and now, I have less worries. It's easy to use and comfortable for her.

I had two accidents within two years, have a steel rod in my leg, I'm 73 and I needed medical device in the house. I have more peace of mind now that I have Medical Alert. It takes a while before they answer because it keeps saying "emergency, emergency", but eventually they come on the line and the ambulance driver arrives real quick. I'm happy to have it.

I live alone and all of a sudden I came down with COPD. I use the wristwatch and it's easy to carry it around. The Medical Alert team has also been fine. I'd recommend them.

My family had the concern which led me to get the Medical Alert device. Now they don't worry as long as they think I'm wearing the device. I wear it and I hardly know it's there. I'd recommend them to people who think they need it.

I moved from an area with flat ground and now it's hills. I'm afraid of walking around on the hills and getting injured and so I got Medical Alert which I can wear around my neck. I have a little bit of peace.

I used another device which I could wear around my neck. It was small enough and I could use it around the house, and they checked on me periodically. But I can only use it in the house and surrounding areas so I changed to Medical Alert. The device I have goes everywhere with me. I carry it in my purse when I go out. However, it's too bulky to wear around my neck, and the lanyard is too long so I really don't put it on when I'm around the house.

I have AFib (Atrial fibrillation) where I could have a stroke if I don't get help. So far, I'm happy with my Medical Alert. I have it on my credit, pay it and don't worry about it. I slept wearing it, which wasn’t a good idea, and it went off. I started hearing this loud voice and I was upstairs away from the box and I didn't know how long the guy was shouting at me. But finally, I woke up and realized what had happened. I went down and reassured him that I was okay. On a whole, I was very impressed that they were able to wake me out of that sound sleep. The only thing I'm concerned about is that I work outside in the garden and my device doesn't work everywhere.

I’m alone. My son and daughter-in-law live upstairs but they both work and they’re out a lot. I have macular degeneration and they wanted me to have a medical alert device so when they weren’t here and if something happened, they would know that there was a help going to come. So I got one before and the old company was fine, but they were out of the U.S. and it would go off in the middle of the night and I’d be sound asleep. When my contract was up, I then checked out Medical Alert and went with them. Since having it, the kids have lesser worries.

My husband falls down, and since using Medical Alert, I don't worry about him as much when I go out. He keeps it on all the time and it's been great. A couple of times he has pushed it by mistake and right away somebody came on, so that was very good.

My Medical Alert device is too heavy to wear around the neck, so I don't wear it. The wristband is white and I'm not going to wear a white band around my arm all day. I accidentally hit the button one time when I went to bed. Although they responded and were polite, I'm really not satisfied with the device.

We got Medical Alert for my husband. He had a stroke and last summer he went outside on the porch a couple of times when I told him not to go. I was home at that time fortunately. We have five steps and he fell twice within a week. He's unsteady on his feet. I leave him occasionally for a whole day but I make sure he's wearing the Medical Alert button. The button gives me more peace of mind when I leave him for the day.

I have trouble walking and I fell. I got stitches in my head and my daughter was worried so she made me get a medical alert. I've set it off accidentally and their reps have been very pleasant and arrived real fast. Now, my daughter feels a little better with me having it. On the other hand, the lanyard is a little too long and the device is a little on the heavy side.

I had an open-heart surgery and my heart wouldn't straighten up. I had three heart procedures in a row, but after the second one, my brother, sister, and stepdaughter said, “You shouldn't be living alone.” I said, “Well, I'm not gonna move yet, so I'll just get a panic button,” and got myself a Medical Alert. I was wishing a couple of times, when it gets real muggy and warm, that I had gotten a bracelet, so I can take the necklace off and wear the bracelet. But everything's got a day or two when it's not real comfortable. I've been really satisfied with Medical Alert and it's wonderful to know it's here. I also have less worries since I can carry it with me - especially at times when driving to church is not a very good thing unless I've got security that I can get a hold of somebody if my heart stops or messes up.

I wear my Medical Alert around my neck and it's too big. Also, it has to be charged for four hours every day, which means taking it off and putting it in the gadget. That makes no sense. I had another medical alert service before and I like them better, so I'm going back to them.

I live by myself and sometimes I’ll go all week and not even talk to anybody. My son was concerned that I would fall and nobody would know it for a long time so he signed me up for Medical Alert. I wear the device around my neck and it’s okay. However, the cord on it would come undone all the time. I would like to have it replaced but for some reason, it started holding together.

The Medical Alert team has been great. They were concerned, very helpful, pleasant and very polite. I was very concerned and they make sure I'm doing what I'm supposed to do as far as monitoring the machine and checking it. However, we had a little incident. I'm at my daughter's and it took them about an hour to get to where we were and they weren't very helpful at that time.

I usually go to church every morning and if I’m not there, people get worried and if I don’t answer the phone, they get even more worried. I’ve missed the mass then but I was just tired that night and didn’t get up in time. I had the pastor at the door and my sister-in-law on the phone. It alerted me to do something so that they all know that if something is going on, they’ll be the first to know and that I’ll be taken care of. Hence, I got the Medical Alert.

My Medical Alert button is always there and I’ve always got it on. I’ve used Medical Alert once and had no problems. When I pushed my button and the first person comes on then they start calling, it seems like it takes forever for them to answer the phone. But as what my family and friends tell me, when one falls and is sitting alone, having problems, afraid to might have been hurt and can’t get up, it makes one feel like everything takes long. But whatever I called them for wasn’t anything that serious anyway. I used to have another medical alert service which I got when I first broke my hip in ’06 and with it seems like I got a hold of somebody a lot faster than I do with Medical Alert. Because in Medical Alert, it just seems like the phone just rings and rings and rings before somebody answers it.

I purchased Medical Alert when my wife died because I was going to be alone. I carry it in my pocket and it's a comfort to have. I test it about every month and it works. It's necessary and I'm glad that I have it. I’ve had satisfactory experience with the Medical Alert team.

I live by myself and my doctor told me that if I ever fall, I’d break every bone in my body so I got a Medical Alert device. I can wear either the alert button necklace or the bracelet. However, whenever I wear the necklace then I can’t wear any other thing, so I use the bracelet when I go out. Their reps are very nice, and I am glad I have Medical Alert.

I live by myself. I then got a Medical Alert, and it's right by my bed. It fell on the floor once and my cleaning lady sucked it up with a vacuum cleaner. When the people sent by Medical Alert came, she couldn't understand their questions as she doesn't speak English, but everything they did was positive. So, I've had a very good experience with it.

I'm 75 years old and I live by myself in a secluded area. I got a Medical Alert device and I wear it on a fairly regular basis. I wear it when I'm outside because my house is located in a wooded area and I could be in my backyard dead for weeks and be rotted and nobody would ever find me. I know that’s gruesome, but that’s the way I look at it. I have one son who lives in Texas and one who lives relatively close to me, but if they called and didn’t get me they would assume that I have gone somewhere. Also, I don’t have anybody who visits me on a regular basis and if anybody drove by and didn’t see me, they wouldn’t know how to look for me. One reason I wanted a Medical Alert device is that if I was outside and something happened, I could manage the button if I was physically able.

My daughter looked at five medical alert service companies and we liked what Medical Alert had to offer and also their prices. The Medical Alert team is so sweet and understanding - off the charts kind. As we get older, we get clumsy, and I have fallen off the stairs. I have a lanyard that I wear around the house and once in awhile, I bump it and I hear a Medical Alert person talking to me so I have to come in and tell him that I'm okay and that I only dropped or hit the device on something. When electricity goes out in the country where we live, they always come and realize it's a power outage and that the device is always there so I don't have to worry about anything. It has really put my daughter next door and my son who lives in another town at ease. Medical Alert has my daughter's number so in case I fall and can't get to talk to them, they call her immediately.

I'm 81 years old and live alone, so I wanted some protection and help if I need it. I have two Medical Alert devices. I use one around my neck that is supposed to cover 400 feet around the house, and I have one for my purse that I can carry and will activate anywhere as long as it's on me. Medical Alert is probably more expensive than some of the others I looked at.

I needed a medical device because I was in bed and I started to turn over, my shoulder went out of place. I got it from Medical Alert and I used it for a while and then the machine wouldn't charge up. I called the team about that and they told me that my machine was not picking me up all the time anyway. They weren't getting the signal or I wasn’t getting the signal was what they said. They told me to return it that’s why I got rid of it. Another thing about Medical Alert that I did not like is it had to be charged up for a long time and the charge did not last that long. I don’t know if it’s the particular one I had was faulty or not, but I wanted something that I could use almost all the time because it’s been my luck that it was on the charger when I needed it. It would go off sometimes when it didn’t need to, but that was because I had moved some way or another.

The Medical Alert team has been helpful, pleasant, and caring. They had great response during emergency situations, like during the time I broke my hip. The help button is also comfortable to wear. I wouldn't be without this device. I was with Life Alert before, which was good too, but it was too expensive so I switched with Medical Alert.

We had Medical Alert for a year. When they called to get the renewal fee for another year, I cancelled. I realized after I hung up that I made a mistake and that was not a good idea, so I called back and reinstated. It's a little more calming having it.

My mother is 91, gets around with a walker, and lives by herself so we got her the Medical Alert device. I remind her once in a while that it's there in case she needs me, but she never takes it off. Thankfully, we've never had to use it but she accidentally hit the button one time. I visit her every day and occasionally, I'll walk in and the the trouble light is blinking and I'll hit “clear,” and it goes off, and that’s it but I don’t know what that means.

I have no problem with Medical Alert at all except that I've fallen twice and it didn't go off either time, yet I can be sitting in my chair and not touching it but it'll go off. I've hit it against the dishwasher and the washing machine and it went off both times. I got it because I fall a lot and I'm alone a lot during the day but the two times that I've fallen, I didn't push the button because someone was home both times. The button is neither comfortable nor uncomfortable to use, it's cumbersome. Nevertheless, the Medical Alert team was great during the times that I've spoken to them.

I'm pleased and very satisfied with Medical Alert. Everybody has been helpful, and I've had no problems with their device. They have given me good service and feeling of security.

I didn’t feel dependable before but I feel more comfortable now that I have Medical Alert. My sister-in-law had a problem and she had fallen and stayed on the floor for hours so I got it. A couple of times, I had mistakenly bumped it and they called to make sure I was okay. So far, thank God, I haven’t had to use it. I had already recommend Medical Alert but I never got a rebate that they told me they would send.

I have no trouble with my Medical Alert at all. It's unobtrusive and does its job. I use the saddle or the holster when I take it with me when I leave the house, and then I wear it around my neck in the house. I haven't had any reason to use it yet and hopefully I won't. I did set it off accidentally a couple of times and the man that answered the phone was very nice about it. I have recommended it several times to friends.

Medical Alert is excellent. I live alone and switch the alert systems on in the morning and when I go to bed. When I first got the alert system, I accidentally hit the button. I had my main piece of equipment in my car and when I hit the alert system, I was in the gym and the police came over checking on me so I was very impressed. I'm very well satisfied with the service, however, I've gotten three calls within the last six months saying I can add insurance of $20 or $25 for safe keeping and I don't appreciate those calls. But whenever I called to make sure my services are working, the Medical Alert team has been good. My brother has used the emergency button and their response has been fine, so that's very important.

I tripped over my cat one night, broke my glasses and got bruised from my one elbow right down to my toes. I went down hard and it was a bad experience. Then I got the $104.85 every three months from Medical Alert. I live in a very small place and it's never far from me if I haven't got it on. But the cord bothers me after a while when I got it around my neck. I also put it on the nightstand and sometimes I'll wear it to bed. It's been over a year and I don't want something to happen, but I carry my portable phone with me every room I go to, which is only three rooms. And so if needed, I would press 911, so it's answered.

My husband passed away. I now live alone and I'm 78 years old, so having Medical Alert is a good idea. It gives me peace of mind because all I have to do is push a button and somebody will be here. Since using it, I have less worries. I'm very satisfied with the service though I haven't had to use it.

My wife's in a memory care and I'm by myself. I wanted a medical alert device, so I don't kick off without being helped. If I fall or I couldn't get out of bed, I got one there, one in the bathroom and one on the kitchen island. I also got the deal where I got a real-estate padlock, and Medical Alert has the combination on record, so I'm all set. I installed and tested it. I've got two remotes - one around the neck which I don't wear, and one around my wrist which I set off accidentally. I could've yelled from wherever I've fallen if I was conscious, so I talked to the gentleman and apologized, and he said "no problem." The system works, and I have confidence in it.

I haven't had any problem with anybody at Medical Alert. I've had it for some years now and I'm very happy with it. I wear it on my wrist and it's comfortable and convenient. All I got to do is push the button. They could lower the price though, but I don't suppose they'll do that.

My husband told me to get a Medical Alert system and things have really calmed down since then. I think it’s just having something there if I need it. It’s great for me because I know when hubby is not home, I’ll just call the alert system and I’ve got someone there to advise or help me in any way. I really find it very helpful so I appreciate it. I feel quite safe with the system. It’s easy to use. It’s here whenever I need it and I’m smartening up. I don’t know whether it’s me or just having the machine here. At the beginning, I have used the help button because I was a little unsure of it.

Once in the middle of the night, I had to use my phone to call 911 and the emergency people were here promptly because the fire station is only two and half blocks away, and they were most helpful. But I decided after that that I needed to get Medical Alert so that I can carry it with me wherever I go and if I ever need it, I’ll be able to contact them. I got my new fall button but seldom wear it because every time I fall into my lift chair, it would go off. The Medical Alert team would keep asking if I've fallen and it would take me some time to get my lift chair up to get to it. They would wait, and I could get to it quick enough that they didn't need to send anybody, but they've been very nice to me. I also didn’t realize

I'm an elderly and I had a number of falls and broke a hip and a vertebra in the back just prior to using the service. Hard to relate to but I'm still active. I thought it was reasonable to get Medical Alert as it would definitely protect me when I'm out of the apartment. I also like the characteristics of their program. Not long after I had the device, I had a trip across the country. I was in the airport and for some reason, things were activated for several instances while I was still waiting in the airport and it was funny. I was asked if I had a problem and I explained no, everything is fine and that I don't need any services. Recently, I fell and I thought I might need to use the alert button. But then I realized, I was fine and I didn't need it. At both times, I felt confident and it was a comfort to know that it was right there with me and if the time came, when I would need it, it would activate.

I was falling every now and then, so my kids got me hooked up with Medical Alert. I don't particularly want it, but it does give me peace of mind. As long as I'm home where the base is, I wear it. But when I go anywhere, I don't wear it. It is working okay.

I'm turning 66 years old, and I had to go to a cardiologist who said I had a slight heart blockage. I live alone with two little dogs, and I worry about them if I drop dead of a heart attack. I have nobody to know they were in the house for however long, and that's primarily why I got Medical Alert. The help button is just like a little wristwatch. Is it comfortable and convenient if I ever need to use it, but, it's kind of ugly. I haven't had to use it yet, but I run the test on it, and it seems to be working fine. I'm happy with it.

I got sick in July of last year and since I live alone, I wouldn't be able to get a hold of anybody should I fall down and not able to get up. And so I got the Medical Alert system. There were a couple of times when I fell and the fall detector went off so somebody contacted me, but I was okay. With Medical Alert, I have less worry about living alone.

I had had some falls before and we felt that it was better to have Medical Alert available so I got one. Having this device made feel more independent especially if my husband has to be gone for any length of time like going to another town for a doctor’s appointment. However, since I wear it like a necklace, the string causes some irritation to the back of my neck. But other than that, I’m very satisfied. It’s reassuring to have it. Fortunately, I haven’t had to use it yet.

It was about time I got something to protect myself, so I bought a device from Medical Alert. I feel better having the device that I wear on my wrist all the time, and I only take it off when I shower. They say it's waterproof, but I take it off and put it right back. I also remove it at night and put it back on in the morning. I've had to use the wrist bracelet twice, and those times I had to be taken to the hospital. My device works as expected. I got help right away on both times I used it and everything went off very well. I feel that I have help whenever I would need it and get fast responses proven by the two times I've had to use it.

My children insisted that I get Medical Alert because I just got to be 90 years old and live alone. My alert button hangs around my neck and I don't even know it's there. I feel much safer using it. Their team is very efficient. I had to use the emergency button once and the emergency response service provided was absolutely wonderful and very professional. Everybody was right here quick. They took care of my problem and put me back on my feet.

My doctor recommended that I get Medical Alert because I live alone. I wear the necklace at night and I haven't had any episodes so I haven't had to use it yet, but the people at Medical Alert are very friendly and helpful. My cat stepped on the box a couple of times and they were very understanding of that. I would recommend it to a friend.

This has been resolved.

My parents in law moved in with us because they were unable to keep for themselves. My father-in-law got Alzheimer’s and my mother-in-law who is the primary caregiver had a stroke. I helped set up my father-in-law's Medical Alert system and everything's going good. It’s comfortable and easy to wear. It also makes us feel safer when we go out. Additionally, the Medical Alert team has been excellent and very helpful.

I had a lot of falls and thought I better get something with a GPS, so I got a Medical Alert. The team of Medical Alert was very helpful and pleasant. I have the device on my wrist and it is comfortable and easy to wear. Medical Alert gives me a sense of security and makes me less fearful.

I’ve had nothing but good results with Medical Alert. I feel very confident in it and I liked the price. Everybody has been kind and more than generous in helping me answer my questions. I had the bracelet but I find the pendant that hangs around the neck better. I had another provider before but with Medical Alert, I like the way that I’ve got just one pendant and I don’t have to have that other machine. If I'm in the car, I use the clip on my handbag right where I can put my hand on it. I would definitely recommend Medical Alert. I’ve had two friends to get it because they liked the way it was set up and how everything’s done.

We renewed for a second year in January with Medical Alert and their team was very good to us. We’re very confident that Medical Alert works. My mother has had a couple of accidents pressing it by mistake and right away they were calling and making sure everything is okay so we're satisfied with it right now.

When I purchased Medical Alert, they worked fast and I didn't have to wait. It went very well. The employees were very kind and they told us how to do it. But I haven't had to use it. My husband had a service that was just for the house. I kept telling him I wanted something that I could use all over, so I decided to get the Medical Alert. I needed to have something if my husband wasn't here. We have some very good neighbors that come over and help also, but I'm not a person that goes out because I'm in a wheelchair and I have Lymphedema. We had tested Medical Alert when it first came here and I received a phone call quite quickly. So far, I'm happy that I have it so I know that there's somebody out there that I can call on.

I live alone and thought getting Medical Alert would be a good idea. It's very easy to use though I've accidentally set it off three times. Their team members were very friendly and courteous. It's been a very positive experience and I'm very happy with it.

I like my Medical Alert device very much and I feel comfortable wearing it. I have both kinds of pendants. One, that if I fall and knock myself out, they respond and the other one is where I have to press the button if I fall. Fortunately, I’ve never had to use any of that but I was wearing one and sat down real quickly into a chair. All of a sudden, I hear, “Emergency! Emergency!” and they responded right away. So, I started wearing the other one instead so that if I move quickly, it doesn’t bother them. I wear it always when I’m home so if something happens or I fall, I'd feel safe and protected. So far, I haven’t had any need to call on them to take care of me but that could happen in the future. I’m also supposed to try it out every once in a while with them. I’ve really been negligent in doing that to make sure it’s working properly.

My wife has fallen a couple of times and we took her to the hospital by ambulance. Then, we got service from Medical Alert and their team was helpful and courteous. She wears her device around her neck and mine is on my dresser while the box is on our nightstand. Although we never had to use it, we feel safer now that we have it.

The team of Medical Alert has been very kind and nice. We’ve had a couple of calls where it’s gone off by mistake and they called and made sure that we are okay. My husband is going through some sicknesses and he was not very steady on his feet. He was falling a lot and I have always been that way. I don’t have a good sense of balance. We’re quite a way out. Although there’s a lot of traffic, but I don’t know if anybody would see somebody down and stop and pullover. So, having the Medical Alert is a good thing. My husband wears his device every day because he is outside a lot. We got the one that when he falls, it buzzes. So, he doesn’t have to push the button. We still have the older device where you have to push the button. We use that when we take a shower. They told me I can keep that to use for that purpose, so we do.

I’ve been well satisfied with Medical Alert. I’m here by myself with the two dogs after my husband passed away. But one dog is a little rambunctious and she has knocked me over a couple of times in the past. I have the device that goes around the neck and then the one on the wrist. One time, I went to close one of the drawers in the kitchen and I pushed the device. All of a sudden, I got an alert from whoever was on duty. Then another time, I was carrying something and the device around my neck hit it because I was bracing it against my chest, and the rep came back again. My daughter and I feel safer and more secure now that I have Medical Alert.

I'm very satisfied with my Medical Alert System. They help and give me whatever I need. I live in a senior community of at least 250 apartments and it seems that a few people have passed away only to be found a day or two later. So I decided to get one in case anything happens to me.

Before I got the Medical Alert machine, three or four times I had passed out when I came home. However, I haven't had any problems since I got the device so I haven't had to use it yet. I'm on a routine, have three days a week that I have to go for dialysis and it's four hours every session. It's no fun but apart from that, I got the machine as a precaution if anything happened because I live alone. I have one upstairs and one downstairs. I wear one for around the house and when I come home after dialysis, I put the other one on all night. I'm hoping that nothing happens but if it did, I know I've got it. So it gives me a bit more security. I'm very satisfied and on the day that anything should happen to me, I'm hoping that when I do press the button, it works.

I'm 87 years old who lives alone in an apartment in Wisconsin with poor balance and some back problems who occasionally uses a walker and a cane. I have a couple of friends who have Medical Alert so I decided to get one myself. I put the alert button around my neck and wear it under my shirt. Occasionally, I have to move it over because it scrapes. When I first got this, I had a lanyard that was extremely long and we adjusted it and it still didn't work so, they sent me a new one. I have two now and one is shortened up a bit so I don't hit it on tables and chairs especially on the countertop when I'm reaching for something. I know that if I'm in the car and have an accident, somebody's going to call the paramedics. I still put it on daily even when I have company.

I have a problem between my thigh and my hip and if I do not have something to walk on, I will fall. And since I have fallen, I have bad knees now and a little bit of bad back. My daughter takes care of me all the time and I figured not to bother her by getting a Medical Alert device. The only time I used it was when I was getting ready to bed and I pushed it. And the next thing I knew, somebody was knocking on my door about 8 o’clock at night and it was dark. I wouldn’t have answered had it not been that I saw the insignia on the man’s uniform. They came in and they were the nicest bunch of men. And so, then, I have a thing at the back door that has numbers on it so that they can get in. And then, the people would call when I do bump something, were very nice. I can’t find better people. I just apologize for bothering them. I’m stubborn and I have learned with carrying this thing to be more careful in not pushing it.

My husband has Post-polio Syndrome and it's causing him to have weak legs. We got Medical Alert when he fell and broke his arm. A lot of times, we just check where we are GPS-wise and Medical Alert is there to help us. Sometimes it takes them a few minutes but that's fine. The previous medical alert device we had couldn't go anywhere. My husband is more independent now that he has Medical Alert. His device is a wrist one and it works fine. I feel a lot better when I'm away and he's home by himself because I know that Medical Alert will be there to help him. We're comfortable and we enjoy Medical Alert. We don't worry and we're very satisfied.

Everybody from Medical Alert has been very nice. They've all been nice to my daughter when she filled the order when I bought it. The device is good to have and it's a good coverage, but I don't feel like I need it right now. It's still by my bed in the container, I never wore it, and I've been thinking about turning it back in. My children don't want me to, but I might turn it back in because I've got so many people around me who look after me. People are checking on me and someone looks after me, so I don't feel so afraid right now. I paid for the device for several months when I got it and it's time to pay again, and I try not to run my bills up. I'll give it some thought and see what I decide on. I would recommend it to people. In fact, I did recommend it to one of my neighbors.

I used to fall a lot so I got a Medical Alert. The device is very easy to use but, I’d like to find out how to turn the volume of the call. When it was hit accidentally, I did not hear the call on my main unit which was in the bedroom and the fire department was already at my door. My experience with Medical Alert has been very pleasant and comforting. I feel safer and they have been quick in responding which makes me feel better. I have helped someone else get a unit.

I had a spinal cord injury and my legs don't work right, so I am a huge fall risk but I am very independent. I still drive and take myself to the store, but I have to use the cane or a walker. And because I go on my own so much, my family decided I needed something that I could get some help if I found myself in a situation. With Medical Alert I feel safer when I'm alone, especially if I'm using the shower.

I fell down a lot and still do, but with Medical Alert, I've got some backup now and know there's going to be help to get me up. Their team has been very courteous, friendly and available every time I needed to call. I have used the device a couple of times already and the response from Medical Alert has been good. It took a while for the ambulance to get there, but it wasn't an emergency in either time. I wasn't hurt - I only couldn't get up from the floor - and wasn't any hurry. It has been excellent with Medical Alert.

I have severe back pain and had a spinal stimulator put in. One night, I was ready for bed and suddenly realized that my pulse had risen. But I thought, "It'll be all right." I went into the bathroom and all of a sudden, I went into respiratory arrest. I couldn't breathe. There was no air exchange at all. So I quickly turned off the stimulator. I had a magnet that I kept handy and stopped it. But that was all I could do. I pressed the Medical Alert button and was able to tell them I couldn't breathe. They came and a female paramedic checked my breathing. The next thing I knew, I woke up in the emergency room with a CPAP on my face. So I would have died if I did not have a Medical Alert with me.

I was recently widowed, living alone, and past 80 years old. I knew that I probably should have a medical alert system and once my daughter suggested that I get one, I did and I've been essentially very happy with it. However, it came with a big honkin'-lookin' black cord. I'm already 5'6" and the chain is so long, it would almost hit the pubic bone. So, I shortened it and tied a knot but it looks less than what I would like. I bought a very inexpensive chain but it makes my neck green so I need a chain that won’t do that.

When we were looking at different alert devices for my mom, Medical Alert seemed to be the best for us, so we went and bought their service. They always seemed professional, courteous, and answered any of our questions. My mom found the device comfortable to carry around with her. It's easy to use and she liked the one on the wrist. It also made her feel much more secure when weren't home. Everything was fine and I have recommended them. However, I returned it and I haven't gotten my check back because I paid for the year. They told me it would take a month, and it's been a little over.

If only my Medical Alert would work right. The first device I had helped when I had fallen and really cracked my head on my end table and bled all over. I kept pushing the button and when I finally got up for a minute to give them a chance to catch up, they said, "We have somebody on the way over there." They were very good as far as my using that.

When I first got the Medical Alert device I had not read the rules and I didn't know how to use it. There was some static on the TV at the time so I thought it was the alert thing that I had just put on and so I took it off and laid it down on the table. Then in a few minutes came the fire department. I shouldn't lay it down. I either should wear it or turn it off. Another incident happened. I was asleep and evidently, I pressed against it and the phone rang and they asked me if I was all right. I assumed I had pressed against it and it had gone off. I don't know how or why it would have done that, but it hasn't since. Also, several months ago I was in the shower and the phone rang and they wanted to know if I was all right. I said, "Yes" and they said, "Well, the alarm went off." I said I was in the shower. They had me go through some talking with the monitor on the stand, then they sent me a new one. I've been wearing it and so far, it's worked.

I like the way Medical Alert works. I haven’t had to use it yet but I’d lean up against it sometimes and it sets off, then they’d call me back to ask if everything is okay. I enjoy having it as it makes me feel secure. I don’t like it around my neck though. I need it on my arm. They shipped me another one but it's too small. Then they sent me another one and it’s still too small, except the first one was a black band and the second one was white and that’s not what I wanted. I wanted one big enough to go around my arm but I still hadn’t got it. Other than that, I'm very satisfied.

So far I've always been able to get up off the floor when I have fallen but I have my Medical Alert as a back-up, so that if I fall and can't get up, I'll have access to a medical team. It's like an insurance policy. I use it once a month to check the system and I've had no trouble when I call in. I wear the wristband, which I like a lot more than the thing that hangs around the neck.

I have recommended Medical Alert to a friend about three weeks ago. I'm very satisfied with it, this company is awesome. But I don't wear the necklace and I never take the one in the car with me because I forget. And I don't fall. It was my children who wanted me to do this. So I don't know if to just keep it or send it back.

It's been a weird year this year. I broke my back twice and so I have been probably more dependent to make sure that I have my Medical Alert system on. My husband works so it is my babysitter. And normally, I talk with someone. I haven't yet this month, but last month, I did. I would sit here and press the button and double-check that it's working because it's my lifeline. I feel safe with it. This last one I got allows me to go as far as out to the mailbox which I couldn't do with my previous system. This one has a much larger area that it can cover. It gives me a lot of freedom and I'm very pleased with it. The last time I had it, it was too large. But now, I wear it and I get along fine with it.