Medical Alert Reviews

I have pressed my Medical Alert by accident and their response time was wonderful. I work at the hospital, so I’m usually around plenty of emergency people, but I still got the device just in case. It makes me more confident and not worried. It is convenient and I feel protected.

I'm gonna be 90 while my wife is going to be 94 and I take care of her now. I got the Medical Alert device about six months ago and I've been very satisfied with it. It worked well. I’ve used it one time, then a lot of times when I hit the button accidentally, they came on and asked if everything was all right. Their reps have been really nice too.

I'm 71 years old, I live alone and I live in a strange neighborhood. Sometimes I'm in area or I'm at a point where I need help in case I do need help. I've used Medical Alert one time on my friend who has fell down and they had to call an ambulance. He didn't have his phone, and I didn't have my phone. But I keep it 'cause I do school walk, if I was walking there. And I go to different places and at least I wanna have something there. I like the service. I just hope I don't have to use it. I check my service every month and the response time has been 5-10 minutes, depending on where the ambulances were located.

When we tried to cancel the service that my mom had. It was a nightmare. Good luck ever getting someone on the phone, they almost never answer. After we sent the equipment back they still charged her for the following month. After multiple phone calls and the occasional live person to speak with, it took almost 3 months to get a refund and then they only refunded her for one month of service. Previously they called her and sold her a lock box for an additional monthly fee of $20, she had no idea what she was agreeing to and the name on the contract is my sister's, not her's. They had no business calling her and trying to sell her any additional services. That's elder abuse. I would not recommend this company to anyone.

I got a medical alert service because of my health, I had been in a coma, being at home by myself and just for emergencies. You never know. I usually keep it on my wrist. Medical Alert calls and asks me if I have been testing my system and I tell them I’m gonna do it. It makes me feel better. At least I know I can push the button if I have to.

My daughter wanted me to get a Medical Alert device. I have to test it every month. I call, they ask me if anything's wrong and I say, "No, I'm just testing my system up." The response time is good and the reps have been terrific.

I'm seriously considering dropping my Medical Alert. I don't use it and I can call 911 myself. I thought that Medical Alert or the other companies have their own team of ambulances. Instead, using the device has become a hassle. I pressed the button and their team called 911. Thereafter, 911 billed Medical Alert who then billed me. I have insurance for ambulance service, so then I have to fill out papers. Still, it will be much simpler for 911 to bill Blue Cross. Furthermore, I had instances of being scared while using the device. All of a sudden, the voice box talks and I think "who the hell is in the house?" Also, some of their people are not all that sure of their job. Nevertheless, they are nice people.

I lost my thing around my neck from Medical Alert. I've asked them to send me another one. However, that was a couple of weeks ago and I haven't received anything. Having the medical alert device makes it easier for me to get a hold of someone. I would just press the emergency number. I used to wear it all the time, even when I take a bath or shower.

I have a grandson who lives where I am and my kids decided I needed a medical alert device. The device is a necklace that I wear. With it, I know somebody's around if I need them. I'm definitely satisfied with it.

My mother and I called separately and were told to return the unit to cancel service. We did that. After waiting for a $150 refund, I called and they told me that I needed to request a refund after the unit was returned-otherwise no refund is processed. They of course did not tell us that we needed to call when they gave instructions regarding return. 45 days later, still no refund. I called again, was on hold for almost 30 minutes and was told we would get a refund in 72 hours... we will see. I am sure that most people pass away or the families are busy with a host of other medical issues when the units are returned & don't pursue refunds. I imagine they keep millions of dollars by these practices. It should be criminal!!!

The light on the base of my Medical Alert kept coming on all the time. I wore it around my neck and I wore the button next to my body. I called and their rep sent me another one. But this one is really sensitive. It is supposed to be worn on the outside and it is forever coming on, so I'm just afraid to wear it. I liked that when I went to church with the other one I could just stick it in my bra. But this one, I would be scared to death to do that because it would just cut loose.

Somebody called me on the telephone about four years ago about Medical Alert and we bought it. My wife and I were both unstable but I’m by myself now since my wife passed away in February. They gave me a good price and I pay $35 a month. I have the Medical Alert here at the house next to my telephone and next to the restroom so in case I fall down, I can reach up there and take it. So far, I haven’t had any emergencies but my balance is not the best so that could very well be in the future. A young guy called me here three weeks ago and he said they’re gonna call back and I didn’t know where that envelope was with that update, but I’ve got it right here, right now so I’m waiting for him to call me back. Their people are nice and very pleasant to talk to.

I have a Medical Alert for over three years now and it’s fine. I am not able to walk on my own. I’m getting over surgery and I fall. I've used the Medical Alert many times and it's very good. They respond to me in 10 minutes. When they call me, they ask me how I’m doing. I should also check on the system every once in a while so they know I’m connected. The only thing is that it’s extra if I want the alert system to work outside.

I have asthma, high blood pressure and I’m a diabetic. I don't have toes at all on my left side of my foot and on my right I’ve got three. I live by myself and I cannot drive myself anywhere so I got a Medical Alert. I get help more faster. I have the little wristband and the one put on my neck so if I fall I can get in touch with the emergency wagon. I feel safer with it.

If my father would fall, I would worry that he would not be able to get up. But now that he has the Medical Alert device, I feel better. He wears it around his neck and still has it on at night. He pushed the button one time and nothing happened. It was disconnected or something happened and he was not able to reach anybody at the time. So, he was on the floor until the caregiver came in in the morning. But as far as I know, that issue has been resolved. I would recommend Medical Alert.

I dropped the Medical Alert device on the floor the other day and it works. I accidentally dropped it, I got a response for it and I was satisfied with the response time. However, I don’t like having to take it off when I go to bed at night. When I had my old one, I can leave it on all the time. But this one, the instruction says take it off when you go to bed. That’s the only negative part of it. I’m happy with it and I’d recommend it.

I called up Medical Alert and ordered one. I sent back the new one they tried to send me with the fall detection but I still have the previous model. The Medical Alert people are fine when I call them but they're pushy when they call me. Other than that, I have the Medical Alert when I’m alone and I feel safer.

I got Medical Alert for my own peace of mind and my family’s as well and I’ve had it for five years. When I accidentally pushed the button, the alarm went off so I stopped what I was doing to turn it off. I wear it around my neck and I know that help is always there so I don’t worry. I'm just happy that I have it and I would advise anyone who is alone to have one.

I do a lot of walking on my own and my sister doesn't like that. I fell one time and she's afraid that I might fall again and be alone when that happens, so she got me a Medical Alert device. The button works fine for me and we're satisfied with it. My sister also tests it and so far, we have no problems.

My husband had died and he had a medical alert device which wasn't updated. He had the machine and it wasn't anything that he could ever use. Fortunately, he did have an aide who would take him out. But a few times, he didn't make it into the house. He had a walker in the house too and then he just fell a few times. So, we didn't think that machine worked very well. When he passed away, I thought about getting a medical alert device as I wasn't getting younger.

I’m getting older. I’m 85 now and my daughter said that I should have some security, so she got me a Medical Alert. I'm using it around my neck and it's comfortable. I keep it under my shirt and I know that I have it available. I’m satisfied with it.

I started service recently, with fall detection. From my home, test three times, first the call rang then shut off. 2nd it went thru & I told operator I was testing. Tried later third time and it rang then again disconnected. Next day I test it at my place of work a mile away, same results. 1 time the call went through and it worked, the other two times it rang and said it was finding my locations, then disconnected. Their network leaves me in life risk, I just had 3 mini strokes in the last week. Their equipment will not keep retrying, if you get serious sick, you have to be fully alert and remember to keep trying the button, see if it works, if not, move to another location try again, etc etc, UNTIL YOU GET THRU OR YOU ARE DEAD.

I fall a lot and my daughter thought it would be a very good idea to get a Medical Alert device. I’ve been very happy with them until they brought out this fall button for if you fall, it automatically gives an alert thing. I called them. I think they need to work it out a little better before they put it on market. The girl that talked to me into getting it didn’t give me instructions well or how. They said we have to wait a minute for it to take effect. I fell hard and it did not go off. This morning, I just barely test it on my phone and it went off. I don’t know how many times I had false calls because it’s very sensitive. So I’m not really happy with that.

My children live away from me, and I don’t have anybody around here, only friends. I live alone, and my children wanted to make sure that I have something 'cause I could fall. I'm 92 years old, and I'm doing the best I can. And I fell a couple years ago. I now have a Medical Alert and I wear it around my neck every day. I feel very comfortable with it and I'd recommend it. It's a good thing especially for people who live alone. It gives people a little bit of security and makes them feel better when they go to sleep at night.

I have my Medical Alert for about seven years now. I have the necklace that goes around my neck and it would pick up anywhere I am if I fell. The one that I had before would just reach out so far. I'm very happy and content with my device. One time, I used it when I was outside. I brought it out to the mailbox and coming back, I slipped and fell. My son was here and the Medical Alert team called an ambulance. They came and I was okay. I wasn’t hurt. I liked how Medical Alert responded and I would recommend them to any elderly person that has to be at home by themselves.

I have Medical Alert and when I needed their service, I talked to somebody on the speaker and they sent people out in 10 to 15 minutes. However, they didn't wanna take blame for when my Medical Alert wasn't working and I explained it to them. I spoke to a lady and she said she would credit me for it and that I would only have to pay $60 a month. I also explained to her that I do not want them all billing me for different things as I'm getting about 5 bills a month for different stuff. I don't want my bill like that and I want it all in one. She said, "Okay," but they called for some money, about $85. I asked what was going on and they don't want to acknowledge what I'm saying. What I want them to do is for me to send it back because I get tired of them calling me every day about the Medical Alert. Now, I don't want the Medical Alert and I want to go with another company.

I thank the Medical Alert service because it helps me good. I'm alone a lot because my husband works and goes out, and I got people but they're also doing other things. I like the Medical Alert very much and someone is always available if I need anybody. It's really good service and everything is going wonderful.

My husband was in the nursing home so I was left alone. I got a Medical Alert and it seems to be all right so I would keep it. And we haven't had any trouble with them. Now, I just found out that I have cancer and so my husband can use it.

I live alone, have had a stroke and only have a leg and an arm, and I fall down a lot once in a while. And having Medical Alert makes me feel a little bit safer. I had used the push button once a month and it worked. But one of the parts fell out and I talked to a guy from Medical Alert and he sent me a whole new button that I could wear around the neck and it was automatic. But I couldn't hook it up myself and it didn't work. Also, I got a friend on Medical Alert and their rep said I was gonna get a check, but I never got it. Other than that, Medical Alert is a winner.

I've had good experience with Medical Alert and I've been recommending it to some friends. I've had used it several times and I got help right quick. My interactions with the Medical Alert team have been fine. It's around my neck all the time and I feel safer.

I have Medical Alert and it was perfect in the few times that I've used it. The service was A1 and I'm very pleased with the choice I made.

I did some research on the internet and the price of Medical Alert was very reasonable. Plus, I like the interaction that I had with their team right from the beginning. It was very easy to e-mail them and get good quality information without having to spend a lot of time on the phone. The Medical Alert was mostly for my mother's husband broke his hip in December of 2016 and we purchased it in anticipation of him coming home. But, unfortunately, that didn’t work out. And now, although my mother is still independent and doing very well, she is here alone so we’re glad to have it. I live right next door to her but I go to work and she is home alone most evenings and nights. So, it’s a comfort to know that she has it and I feel better when I go to work.

I had the Medical Alert on my wrist for two years, but it's only been one time that I had to call and use it. It's my first medical alert service and I got it because I live alone and it's like having someone here to help me.

As I get older, I thought it might be possible that I should have something. So, I got the Medical Alert. The company itself is okay but I had a problem with the thing I wear around my neck. I pushed the button to test it and it said to call them if the test failed. When I tried to do that, it got the paramedics out here by mistake and I was embarrassed. Medical Alert's reps were nice though and I don't have any complaints. They said they were gonna send me a new button and right now, I'm waiting for it to come.

I’m 92 years old and I live alone. Also, I had fallen. It was not enough to injure myself, but enough to warn me that it might happen later, so I got the Medical Alert. I talked to a lady who added something on to the thing and she was very nice. I got the device around my neck and I haven’t had any trouble with it. My daughter comes in occasionally and she tested it three times. As far as I know on how it was supposed to work, their response time was very good.

I read up on several medical alert services and I picked Medical Alert. I used the device when I fell in the garage and their response time was fine. The one who came to get me couldn't find the door. He went to the east side of my house and there's no door but if he had just looked when he drove into the drive, he would have seen me lying in the garage at his way out but he didn't. But anyway, that was all right and he found me. So, the device works fine.

With my age mainly and if I fall, I need something for help, so I have a Medical Alert device. It’s a bracelet, not a necklace. I like it and I don’t like something flapping around my neck. I keep it on my wrist day and night, and I hardly remember that it’s there. I’m supposed to have it checked every month and I had the reps call once to check it. As far as I know, it’s working fine.

I live alone, and I garden a lot. I've got a hillside and I don’t wanna be up there on the hillside, and fall and break my leg. I then got a Medical Alert device. My kids are pretty close to me, and they come every day or every other day, but I could still be lying up there for 40 hours. I take the device off when I go somewhere 'cause I don’t want the string hanging around my neck. I've had also pressed the device accidentally when I was gardening, but that was the only time.

I’ve had wonderful experience with Medical Alert. I’ve had to use my device a couple of times and they came right away. I wear my device around my neck all the time even when I’m taking a shower, and I feel safer. But when I’m putting my clothes in the dryer or the washer, I bump it and it rings. The string is long and I had to try to tie it in a knot, but it’s all right. I recommended Medical Alert to one of my friends and so, she got one and she started wearing it, but she’d take it off when she takes a shower. And I said, “Oh. Please, Mabel. Don’t ever take that off. It’s waterproof. And what if you fell in the shower?” Medical Alert is good the way it is.

My experience with Medical Alert has been positive. I went with them because I was accustomed to hearing some of my friends and people discussing it and I thought that when you are alone, you would need an extra friend and Medical Alert was the friend. I always kept it within reaching distance. However, since I moved to a condominium with someone on call 24 hours downstairs on the desk because it is a senior residence, I don't have the device any longer. Nevertheless, having it sort of takes away a feeling of being alone. I was satisfied, and I'd recommend them.

Medical Alert is a very good thing to have and it could be lifesaving. I have the one in the pocket and the one I have on a necklace. While my day-to-day difficulties include falling, I feel more confident now that I have Medical Alert. I've had pleasant interactions with their team and I’m very satisfied with the experience with the button.

I'm getting older and I just decided to get a Medical Alert device for safety purposes. I've been using it for 10 years and I'm very satisfied. I feel very secured with it. I've used it four times and the team came very fast. I recommended Medical Alert to two people.

I got a Medical Alert device to be safe, so I would have a button to press if I fell and their team was very nice to me when I spoke with them.

I live alone so I decided to get a Medical Alert and I've had it for 11 years now. Anyone I've spoken to has been very helpful and nice. And their response time was very good. So far, I feel as safe as I did the first day and I have neighbors and friends to take care of me. But if I ever do need it, I can just push the button and I will be able to talk to somebody. However, I have a lot of issues with the new one. It's made out of Velcro and it sticks, it's not good. The other ones, I wear it around my wrist because I'm allergic to the one around my neck. And this Velcro keeps tearing apart and it's not half as good as the imitation leather was. Other than that, everything is fine.

I'm 82 years old and I have trouble with my legs and I could fall very easily so I got a MedicAlert. But I have a Medical Alert now which is $84.50 a month and it's much more expensive because the other one was $170 for six months. But Medical Alert is better because I have a fall system on this one. It has a pendant that has a fall sensor and a GPS. So, if I'm wearing it and I fall somewhere outside, somebody will come get me. I wore the bracelet all the time in the house because I'm by myself most of the time. In fact, I catch myself leaving the house with it still on my wrist and going places and it's not gonna work on that far distance but it's like wearing a wristwatch. You don't realize it's even there. What bothers me the worst is when I go take a shower in my old-fashioned tub, I feel insecure. But with this on my wrist, I feel much better.

I'm 89 years old and I'm not very strong. I'm using Medical Alert and it's comfortable. I wear it around my neck all the time. I put it on my neck in case I fall. The one that's mounted on the wall fell out of the wall but I had it taped back. When the hurricane came, the electricity stopped and everything went crazy. I tried to get a hold of somebody because the device was buzzing off. I also told them not to send somebody out. The person I talked with was a young man and he was very polite and nice. It worked out all right. I've recommended lots of times Medical Alert to others but they don't get it. I guess Medical Alert is expensive. But Medical Alert is really good. They're keeping up on all the things I need to hold on to.

My Medical Alert has worked very good for me. I have used it twice already since getting it last October. I got a walker given to me by the veterans and it has four wheels and brakes on the rear wheels and it folds up and I can sit down on it. If I turn around, stop it, I can sit down a little on its armrest. It is made from Carbon, so it's not even metal. I can get a hold of both sides and pick the thing straight up in the air. That's how wide it is.

Several years ago, I fell in the yard and I called my daughter and she said she couldn't get here for half an hour and the neighbors that were on my list weren't home. Medical Alert responded right away. Within 25 minutes, the fire department was here and I was on my way to the hospital. I live alone and the device is really worth it. I’ve only had to use it once but it’s giving me so much confidence. I wear it around my neck and I wear it all the time, night and day. I've worn it so long I don't even know that's in there. And I live in the country and I have a yard, and it gives me the confidence that I can go outside. I have recommended Medical Alert to people. I told to somebody the experience I had of getting help so quickly, and she has the device now. So, I felt pretty good about that 'cause just like I told her, I was recommending something that I had used and I knew it worked.

It is important especially for older people to have the Medical Alert device available to them. I was 88 years old when I got mine. I had both of my knees replaced at the same time, and my son-in-law and daughter insisted I have one. They set it up 10 years ago and for a long time, it had worked fine. I checked in periodically like the Medical Alert team had suggested that I do. But in the last six months, it seemed that there were more problems.

NEVER ENDING ROBO CALLS. I am really sure that these MEDICAL ALERT SYSTEMS robo calls are out to RIP OFF MEDICARE and nothing else. Yes they have been reported to federal and state no call programs with NO RESULT!

A few years ago, I fell and so my son and daughter decided that I should have a Medical Alert device. I don’t wear it now since I’ve been doing well but if I need it, I have one in my bedroom. It’s very good that I can fall back on it in case something happens. I have neighbors here that could use it. I don’t know if they have it but I could ask and find out and then tell them about it.

I bought a Medical Alert device after I had a stroke. I have one on my wrist and another around my neck, and I feel very confident. Once in a while, their team would check on me too and my interactions with them have been fine.

I live in this little town all by myself, so I thought a medical alert would be a good idea. I have Medical Alert and it's comfortable to know that they're there. I used it once and they responded in a matter of minutes. They contacted the ambulance and I was at the hospital real fast.

My mom's happy with her Medical Alert. She had a fall in January where she broke her wrist and it came in handy. Their response seemed pretty quick. I heard her yell and when I looked out the window, there was an ambulance here. They were here in 10 minutes if not sooner. I got her the device for her safety when I'm working and she feels a little safer using it. She also has peace of mind. She wears a pendant around her neck pretty much 24/7 and she's getting used to wearing oxygen with it. I have recommended Medical Alert to other people.

I am living alone and I got myself a Medical Alert device. Everything is okay and my experience with Medical Alert has been fine.

Medical Alert is excellent. Betty had about six strokes and that was why we got the button. We've had this probably in the ‘90s. She is also handicapped and her age was a factor as well. She usually wears the button around her neck. Last time they sent a button and they warned us to not have her wear it around her neck so low that it would swing. They told her to wear it inside her clothes instead. They also didn’t want her to wear it in bed because it would be tangled up. Other than that, Betty has fallen a few times and the team has been doing their job. They are polite and nice too.

I wear it when I shower in the morning, and then I hang it up somewhere because the string gets wet. I also usually have it around on the coffee table or somewhere like that where I can get to it. And then, at night I don’t wear it around my neck but I hang it right by my bed. I haven't had to use it myself but Medical Alert calls right away as soon as they get a signal. I got one for my daughter and it has been useful for her. I was gonna wait for her birthday, but I decided to give it to her right away. She fell one day, she had the thing around her neck and she pushed the button, then the paramedics came. Then she fell again the next day.

I've had the same Medical Alert device all the time. My daughter got it for me 10 years ago. She thought it would be good for me to have it. I wear it around my neck and I don't take it off. I live by myself and I've not had to use my device very much, but it's really good. I have the fall one too that if I fall or bump it really hard, it calls them. One time, I slid off a stool in the kitchen. I couldn’t get up and I just pushed it, and they came out and got me. I have something I can use if I need it and it's great.

I'm 96 years old and I live by myself all day. My son's here every night and thought I needed a Medical Alert during the day. Their reps were really good. They explained everything and I'm happy with it. I have used it once when I had trouble with the cold weather. The ambulance came after me and I went to the hospital. So far, the service has been doing fine. I'd tell my friends that they better get a Medical Alert too for safety. The cost seems to be fine and there's nobody to bug me. I just use it when I need it.

I live by myself and my children told me that I should get a Medical Alert. I wear the bracelet sometimes but I mostly wear the necklace. They were really good to me and I would recommend them. I would tell my friends to get a Medical Alert if they live by themselves and if their family is so far away to have somebody to help them. If they need help right away, they just push the button and the machine comes on, and they'd get help right away.

I live alone and my children were concerned so I needed a Medical Alert device. It’s around my neck and it’s fine. It’s a good thing to have if you need it and I would recommend it.

I had a head surgery and my lungs filled with fluid. They sent me home and I passed out one day. I live alone and my son had Medical Alert installed in my house. He said he wanted me to use it if I don't feel good because he was concerned. He has passed away but I felt that I might as well keep it. I continued with it and I've used it several times accidentally. Most of the time that it happened, I didn't realize that I had pushed it. But the response time was fine and they were very good. It feels very secure that I have it. I know that if I were to need it, they would respond quickly and I'm sure that would be of a great help. As soon as you don't answer that, they send everybody out. I've had police and paramedics.

The Medical Alert is fine. I either wear it around my neck or else, I'll put it in my pocket. A couple of times, I pressed it by accident. And they responded right away--within 10 seconds. Everybody at Medical Alert is friendly too.

Somebody gave me a Medical Alert and it makes me feel pretty safe.

My husband has the Medial Alert device for many years and he said it's good. He likes it and if I got out, he wears it around his neck.

I live alone. My son and daughter-in-law live fairly close but not where they can be here real quick. So, they got me a Medical Alert and it makes me feel a lot more secure. My experience with it has been marvelous and I would recommend it to anybody. I was sleeping in it and I read recently where I should not sleep in it because there was a possibility of choking. I still automatically leave it on, day and night, and I haven't had a problem with it. I can understand why there is a possibility of choking, but I'm not really in a position to where I'm totally flat since I've been sleeping on a recliner for several years now.

I live alone and I’m 93. I have the Medical Alert that just works at home because I don’t have a car. But then I advanced to the one that has something when you’re sleeping. It’s a newer version. I haven’t had any problems since I’ve had Medical Alert. I'm fine with it and I wear it around my neck.

I like my Medical Alert really well. I have it on my neck. And it's interesting to have one in case you need it in an emergency. I recommend Medical Alert highly.

I have an older Medical Alert device where I could push the button but I also have the new one now that if I fall, it’ll automatically alert somebody. I’m 87 year old and I’m home most of the time by myself but my son comes everyday and my sister lives close so I don't worry about not having somebody come in. If I go out with my sisters, I don't wear one but I never go out alone without one. I feel safer with it.

I have spent hours talking to unhelpful representatives (4) about a refund. A salesman talked my elderly mother into accepting devices that I (payee) did not order. My account was charged without my permission. I was promised a refund in January, 2018. None yet. If none by the end of March, I will discontinue and report to BBB and consumer protection agencies. Sickening to be taken advantage of.

I’ve used Medical Alert but nothing has happened. When I checked it one time, their team was quick and everything was fine. The device is also comfortable and I haven't had any problems.

The CPap - I have very good luck using the machine. Once in a while I find that I have trouble adapting to it at night. However, this doesn't happen very often. I do find that the strap has to be changed quite frequently due to stretching.

I was in basement washing my flower pots and while bending over sink I accidentally set button on. I heard phone ring, but being in basement I did not go upstairs to answer it. When I came up my son called me cause he had been called. An ambulance came out and I apologized to them but better it was a false call than if I had fallen they said. When I spoke to person at Medical Alert I mentioned to him the cord was too long and he said I could pull on it to shorten, but it does not have that type of cord so I just put a knot in it to short it and it does not go down so low.

I live alone and at 85, my legs are weak that if I fall, I couldn't get up. I fell once so I thought a Medical Alert device would be a good thing to have. I got the one that activates if I fall. When I wore my first one, I didn’t like it at all. It was so long and I was going to do away with it. When I talked to their rep, my daughter-in-law has made a little order but it’s a little bit heavier than the first one. So I usually have my original one on and it makes me feel a little better having it. I have hit it a couple of times when I didn’t mean to and on it comes but I just turn it off and it’s okay.

The team was diligent in following up and ensuring the unit was all set up correctly; and then they have followed up regularly to ensure that we are testing it regularly. Very professional and nice. An overall positive experience. Thank you very much!

Have one experience of use and you made me feel very calm and relaxed because you called and the help came very fast. Have set it off by accident a couple of times and again you were very understanding and pleasant. I tell my friends about you all the time and tell them of my experiences and give them your phone number. So happy to deal with you.

Medical Alert's team is in good shape with me. They've always treated me nice. I being at home most of the time by myself and in case I fall, all I got to do is hit my button and I'll get the service which I need. I wear my help button around my neck. And then, I have the large button that’s on my counter in the living room, where if I fall in the living room, all I do is hit on that button and I'd be able to get some attention with the exception of this month. I've hit it four times, it just said, “Medical Alert. Medical alert.” The operator would never come back online to say any more than, "Medical Alert." Other than that, they're a good organization to be with.

I started to live by myself. I also have a movement disorder. It's hard for me to walk around and I fall a lot. I wear the Medical Alert device around my neck. It isn't comfortable sometimes, but that's okay. Five years ago, I fell and couldn't get up. My friend who lives next door to me came in and saw me on the floor. She pressed the button and the paramedics came right away, and they took me to the hospital. I would recommend Medical Alert.

My husband's mother entered a nursing home in September, 2017. In November, 2017, the Medical Alert equipment was returned to Broomall, PA. It was received by Medical Alert on November 7, 2017. On December 29, 2017 her credit card was charged for $470.40, the annual fee for the Medical Alert Service. I have called twice, one in January 2017 and once in February 2017, spoke with a company representative, and was told that the refund credit would be processed "within 3 - 5 days" and that there was a "backlog in refunds". My mother-in-law just received her credit card billing statement, and the refund has still not been processed. I called and the Medical Alert phone system said to leave a message. What does it take to get a refund from this company??? A Pennsylvania customer.

The Medical Alert device is very comfortable and I feel secure with it during the day. I had mini strokes in the brain and my equilibrium was thrown all off. I was falling down the stairs and that was why I got the Medical Alert because my husband was at work. I've had it for so many years now and I've used the device for my husband twice. Once, he fell down the stairs and another time, he passed out upstairs and broke two hips. The response time was good because the fire department is only one block around the corner.

I feel safer with Medical Alert. I’m on oxygen and I wear the necklace, only taking it off at night since my box is right next to my bed. I check it once a month with them to make sure it’s working and so far it works okay. They seem to be fast in responding too. It's good to know that you have something you can depend on. I would recommend it.

I live alone, and I needed a medical alert service. Everybody told me that the Medical Alert was good, and someone set it up for me. I wear the Medical Alert all the time and I just don’t worry about my lifestyle. I’ve grown used to it and I don’t even know it’s there. Yesterday, I had to use my emergency help button but I didn’t hit it. My three friends and I were sitting at the table playing cards when I passed out, and they got help for me so fast. The response that Medical Alert gave me was wonderful and my friends were pretty impressed.

I am 86 years old. I’m losing my sight and I don’t hear well. I changed to the latest Medical Alert system and if I fall, it would go off automatically. That is one of the big reasons I got it. The box is in my bedroom and if I’m going down the stairs, I can’t hear it. If I don’t answer, Medical Alert people would come or get a hold of someone on my list.

The company took out 119.00 out of the bank without permission. When brought to their attention they agreed to refund the money and the 30.00 overdraft fees. All they have been doing is giving me the runaround and still have not refunded my money. Closed my contract with them but want my money.

My mom is 91 and she falls. When I go out, I would come right back, and the nurses told me that I had to be able to get away from the house without being so stressed and worried. They said I needed to have a break and that I needed help. And Medical Alert was one of the things that would be able to help me. We’ve had it for a year now and my mom has fallen and fallen but she refuses to use it. I told her that if she pushed that button, I would even hear the alarm and I could come find her. I try to make her wear the Medical Alert no matter what in case something happens.

Clara has a Medical Alert and she wears the button around her neck. She has an unsteady gait, she's 81 and sometimes by herself. We tested the button and the response of the Medical Alert team is fairly quick. They recently called her and talked to her about the one she can wear on her wrist and she can wear it anywhere, and it's supposed to work for her. They told her it would be $10. What she understood was they could send the device our for $10 and she didn't realize that they were going to be billing her another $10 every month for it. If she had known that, she would not have gotten it. She's not used it at all yet.

Falling on and off and not being in the best of health made me get a Medical Alert a couple of months ago. I thought I was getting a better one but I’m very disappointed in it. It keeps on going off on me even at times that I don't touch it. I don't like it and I’m ready to go back to my other one.

Medical Alert is the service that I call when I fall and I wear a little thing around my neck. My experience with them was very good. If I fall, I can't get up. There had been a couple of times when I had broken bones and other times when I just fell and didn't break anything, but I couldn't get up. But if I push the button on my little pendant, then almost immediately, for a small town, I'd get the fire department and the ambulance, and sometimes one of the deputy sheriffs. Their 15-20 minutes response is quite good. I haven't had to use it lately. It's probably been a year and a half since I've used it.

My wife had a stroke. Medical Alert was the cheapest at that time, so we got it. She's had it for three years now and the only problem we've had was with the fall alert. We ended up sending it back because the week we got it, we were having two false alarms a day, and we've never had false alarms with Medical Alert. Other than that, service has been well. Their response time has been very good. I would recommend them.

I hope this Medical Alert is going to work when I need it. My children suggested that I needed something because I’m old and I live alone. It’s a little button here that I wear around my neck all the time. I have it here in my house in the city and when I’m at the cottage as well. That's where I really need it because I'm alone up there. I have something to push if I have an emergency and I feel safer. I’m happy with Medical Alert.

Immediate response, was concerned and asked questions to make sure I was the right person and that I was okay. One incident was when I was in car with someone else driving and the seatbelt hit the alarm. Another incident I was at home and lifted something up to my chest and it hit the alarm. I appreciate the immediate response when the alarm button is hit.

I'm old and I can't get around anymore. So I got a Medical Alert and I've had it for a year now and it's comfortable.

Somebody got me a Medical Alert device, but I don't wear it. I tried to wear it for a while but I'm not happy with. It's not comfortable. The old one I had was much more comfortable and a little smaller, which I liked. I keep my Medical Alert device by the bed. I can walk a mile and a half every day with my dog. So, it's not something that I feel I need for, and I'd be happy to turn it in. But I'm trying to please my family.

I live alone and I turned 90 in January. I like being by myself. I have COPD and bad feet. My son lives across the street but he's not always home. My son and my daughter make sure that I have everything that I truly need. I have the Medical Alert and I feel safer. The people are very courteous when I talk with them. I wear it around my neck and that stays with me all the time. I sleep with it. I got a good phone by my bed too and I'm well fixed up. I've had the device a long time. But I was asleep one time and the bell went off but it didn't wake me up. The medics come out here because they didn't get any response. The Fire Department was here before you could bat an eye. My son was called but he got in here at the same time as the medical people. This was about 5 o'clock in the morning. They made sure I was okay so I was happy about that. I'd recommend Medical Alert to anybody.

I think I prefer the old style of button that I had to do manually, as this type is very sensitive to movement, though I do believe it would be more helpful in case of automatic notification due to a fall. As it is it sends out false need for help and because I am nearly deaf I can't respond on the base because I am not able to understand what is being said, I need the telephone with captioning, which I have on the above number.

I’ll be 91 in March and I have diabetes. I don’t walk too good so I’m on a walker in the house and I have Medical Alert here just for safety. I feel a lot safer just knowing that I just have to push the button if I need help. I’m in a seniors’ park and I don’t move too far away from the house. I have knocked it once on the counter in the kitchen and the buzz came on. Somebody in the park here told me to keep it on backwards, which I did, and I’ve never had that problem since. I’d leave it on at night and I have a shower with it on too. I never take it off. So far, I’m fine with it. I’ve never had to use it though. I’m lucky I’ve not fallen in the house or anything.

A friend talked me into getting a Medical Alert and so far, I'm doing all right with it. I've had it for several years. But for a while back, I accidentally would get it set off. So, I got scared I'd make it go off and then get a call. It's in my bedroom now. Nonetheless, I'm satisfied with them.

I have had some problems with my Medical Alert. Sometimes, I don’t have any trouble at all and other times, I seem to get it out of order. But it usually works. Sometimes, the cat steps on the machine and sets everything up. And I can explain to them that there’s nothing wrong. But if I lay the device that I wear on anything metal, it affects it. And any time I touch something metal, the Medical Alert goes off. I don’t understand why it’s going off when I haven’t fallen. If I wear it, put it on at night and then put it back on next morning, it may go off. The last time I’ve had it, it went off three or four times and I had not fallen at all. I think whatever I laid it down on affected the Medical Alert button. But I’m satisfied in having it and I would tell a friend to wear it if they’re at an age when they are worried about falling.

While I was in bed sitting up and watching TV, I took my Medical Alert necklace off and tossed it next to me. That was enough to get an alert and all of a sudden, I heard some beeping noises. I thought it was my house alarm so I got up and checked that. Then I heard a voice talking and I thought someone was in the house. Then the voice asked if I was all right and I told her I was. I explained to her how I tossed the necklace which must have triggered the device. It was a great experience.

I had fallen and I live alone. I decided it was a pretty good insurance to have a medical alert device and I've been with Medical Alert for six years now. I’ve been speaking with Kim and everything is good with her and me. I've used the device one time and I was satisfied with their service. Their response time was very good.

I'm 83 and I haven't fallen or anything but I would be a bit off balance sometimes. So, I thought I'd just try Medical Alert and see how it'd go with me. I got two Medical Alert. The latest one that I got was the one that would go off if you fall and I'm paying an extra $30 for it. The other one was the one you could sleep in which I'm comfortable with. Now, I wear it around my neck and I sleep in it. I'm so used to it that I'm having a hard time getting used to the new one. It's a waste of money because I'm not really using it. I might send it back after three months.

Theresa has rheumatoid arthritis pretty bad and she’s an amputee. So she spend most of the time in a wheel chair. She is prone to fall here lately and she’s had a few many strokes. I got a call last night from Medical Alert or somebody there that was offering a system that would work in long range. I ended up ordering the fall button a while back but I was gonna return it. Theresa has to take the one off at night and put the other one on, and she’s not able to do that. So I didn’t think that was going to work out although she did have a fall the other day. But she was able to push the button and get help. The fall button is probably okay. I had it paid for three months in advance. I might activate it and try for a little bit. Since using Medical Alert, I feel a little more at ease when I got to leave the house.

Everything is going pretty smooth with Medical Alert. I know that the device is working because a little bump and they've called me up and got in touch with me. The gentleman and lady I spoke with from time to time were very courteous and kind. One time, I was in the bathroom and it bumped against the counter for a minute. Then they were right on the ball wanting to know if I was okay. The device is very sensitive and I was wondering if it can be not so sensitive. But I'm glad that it goes off. So far, I'm satisfied with the experience. The Medical Alert device is a nice thing to have and all people, especially older people who live by themselves, should have one. It's a good protection.

I live alone and I fell in the basement one time and I couldn't get up out of there. I got the Medical Alert device and I've felt more at ease since. The response time is wonderful. If I get sick, I punch the button and the reps come to the phone, ask me if I need help and tell me that help is on its way. I enjoy it, it's great and I'd tell my friends to get it.

I work so many hours during the day away from home while my husband's home. He loves to do things outside so I mainly got a Medical Alert in case he had problems and if he's out working. Yet he doesn't always wear it. Right now, it keeps going off and on. The phone's messed up, the green light comes on and the red light's blinking. Other than that, if others really need Medical Alert then it's necessary.

I've put on the Medical Alert device for a number of years now. And when they have a new device out, I ordered it. But when it came, I wasn’t impressed. So I phoned them and I told them that I didn’t think the device was like it is when the salesperson was explaining what it did. The rep said that if I fall, I would still be heard. But I couldn’t figure it out. I’m not stupid but I like to know the ins and outs of things. And to this date, I still don’t know how it works. I thought body heat would turn this on. I couldn’t figure out the rep's explanation. The device was large and there's that little button. It would have been worn around my neck and I don’t want that. When you’re bent over, it’s hard enough. I’m very assertive and quick, and I’m almost ready to phone the Better Business Bureau. I told Medical Alert that I didn’t want the device and I wanted to return it. I wanted them to credit my credit card.

I like to garden and I fell a couple of times and I couldn’t get up. It was suggested that I get an alert. It took me about a week or two and then I decided to get a Medical Alert. Their rep was very courteous. You’re not supposed to wear it in bed and I always take it off. One night, I was very, very tired and I didn’t take it off. I must have been very restless that night and I hit the button. Their reps called and I said I was okay. I went back to bed and I kept hearing somebody talking but I couldn’t understand, I just kept sleeping. And then, I got up and I went to the bathroom.

I wear a device for heart murmur and I also have a Medical Alert that I'm very happy with. I have it around my neck and I keep setting it off when I lean against the table. One time I had it in my pocket when I was going into the bathroom then I put my hand in the pocket and it set if off. I keep hearing a man say, "Emergency." The Medical Alert team responds immediately and is very good. They're very clear, understandable, and they use my name saying, "Rita, Rita where are you? Do you need help?" That's very good. I was really annoyed with the device during the days it keeps going off but I should be really annoyed with myself. Then I had my son shorten the elastic material that I had it on, and I haven't had any episodes so it works out fine. Now, we have a safer feeling and I'm very satisfied with it.

I’m 94 and I have heart problems. I was in the hospital for two months and I felt I had to sell my home and move into an apartment. Then I got a Medical Alert device and I have it now for about two and a half years. Their reps were very nice. I would encourage my friends to get one.

I wear the Medical Alert device on my neck and I feel less worried having it. I'm satisfied with it. However, I pushed the button one time and nobody answered, and then the ambulance came. I told them that I didn't call an ambulance. I was just trying it out to see if it was working. Then they left, but the police had already come too. Another time I was at bingo, and I heard the police and an ambulance came to my house. They said that somebody pushed the button while the button was at home. They ordered me a button where all I have to do is talk and people would come out. But I sent it back because I could not adjust the neck piece. But when I sent it back, they had already taken $30 out of my bank account, and they never sent me my money back. I didn't even have it a week.

On my house alarm system, I have an emergency call and it's a choice of police or ambulance. I took the medical part of it where you can't respond to anybody. It's just you push the button who you wanted to send, emergency rescue or police, and I have that sort of as a backup. It's just comforting to have it and to know it's there. Then, my significant other talked about getting Medical Alert and my children were here and thought it was a good idea. We did and my partner who passed away a year ago would set it off when he sleeps at night. The response was right away and they were all very nice people that answered and ready to help us out.

I’m fine with my Medical Alert. So far, everybody's been nice and helpful. I’ve fallen a few times before I got my medical alert. It was my daughter that suggested I get it because my family either work or they’re too far to come and get me with no vehicle. However, the new button where it automatically records when you fall is really sensitive. I was bending over, even folding clothes, or changing my bed and the button went off by itself. So, I take it off if I’m going to do bending down and reaching or anything because it would send it off. This has happened three times, so I’m not really happy about the sensitivity of it. I understand, so I go in and try it for a while. But I don’t know at this point if I really want to keep it or just stick with my old one.

I've had the Medical Alert for a year now. I wear the device on my arm all the time in case I fell in my house and needed help since I'm by myself. I got one that I can wear around my neck but I'm short. If I put that thing around my neck, it comes down below my bustline, so I don’t use it too much unless I put it in my undergarment. I told Medical Alert that I should use the neck piece and I wish it could go out so many feet away from the house. Nonetheless, I'm satisfied with it.

Someone told me about Medical Alert and someone from Medical Alert called me. I wear the button around my neck, but it goes off when I move too much. I may not wear it when I'm really busy doing stuff like cleaning, as it has gone off twice already. Medical Alert goes off faster than the previous one I got. Then they'd call and check to see if I'm all right, and I say that I don't need help. Yet it is fine when I use it when I go somewhere. I live by myself and so I've used the button 3 times but I've been in the hospital 11 times. Once I hit the button, the Medical Alert team would get on the phone and talk to me until the ambulance gets here. Also, my problem now is that I feel bad when getting up in the morning and need help. The Medical Alert is good for me and I tell others that they're great. A friend will be calling them as she needs it now.

My husband has Parkinson's and I'm a diabetic. When I first joined Medical Alert, I was in Canada and I thought I would be paying Canadian funds. But I was mistaken because they were charging me US funds, so it made a big difference for the exchange. I called them after a year, and at first, it was so hard to get a hold of anybody to talk to. Then, at last, I found the right person and the right phone number to call. They were good, and they changed me over to Canadian, as far as I know. I'll know this year when I pay because I usually pay by the year. I test the device once a month, and their response time has been very good. If you have health problems, you should look into Medical Alert.

Medical Alert has been great. I've used it four times and every time I've called them, they've been wonderful. There has been a police car and an ambulance here within five minutes. I have to have mine turned on because my husband passed away two months ago and I'm alone now, and I'm not that healthy. I've also talked my sister into getting Medical Alert. She's 74 years old and she's got a boyfriend, and she's got kids in the house. She could be in front of her house or right out back in the house, and the store. She should absolutely have one.

The house I live in a small town of Wilmot, New Hampshire is on a side road, a half mile up from the town hall. My daughter and son-in-law bought this house when they were still working in Europe and wanted a home to come home to on vacations. After I retired, my kids asked me if I would move down to the house and kind of look after it because they at that time were still overseas. I've been here ever since and it was because I live by myself and reading something that I decided to get Medical Alert.

Our mother was with my brother, but he sleeps in the daytime and she's awake. We're spending more time with her now because she's 100 years old, but when we weren't here as much, I felt much better that she has Medical Alert. I talked to somebody about the new equipment for the falling and it was excellent. I was impressed with the rep's knowledge and her ability to answer questions and tell me things that I wasn't even thinking of. It was very professional and well done. I've been very happy with the whole system. It's easy to use.

My children don't live with me and they were worried about me falling and somebody not knowing. They wanted me to get a Medical Alert after my husband died. Also, I had a fall and I broke the ball out of the socket on the right side so I had to have an operation where they had to put another one in. And I was falling quite a bit because one leg is shorter than the other and I get unsteady really easy. So since having the device, I don't have to worry. And if I fall or have an accident, I know that somebody's going to be right here. As a matter of fact, some people up the street, a couple of houses away, have one too and her husband fell the other day. She said that he couldn't push the button but she did and the ambulance arrived.

My Medical Alert button is wonderful and I love it. I've used the button four times and somebody came on right away. Their people were very polite and very nice. They answered my questions and within three minutes, they were at the door. On the other hand I had to take it off since it keeps getting tangled up with a chain that I never take off but the device is not bothersome to me and it works good. I'm very satisfied and happy I got it.

Medical Alert is a nice, reassuring factor to have with you when you’re by yourself and would need help and couldn’t get to the phone. I’ve known about Medical Alert for years. My elderly mother had one and my mother-in-law also had one. I'm in my mid-70s and have balance problems from time to time. I'm usually home and not always with a companion. When I'm by myself and if something would happen, the Medical Alert would be a nice way to get in contact and I feel more secure having it. On occasion, when I would reset the button, the Medical Alert representatives were very congenial and helpful. The device gets in the way sometimes yet other than that, I’m satisfied.

My husband is alone sometimes. He’s 95 and I did not want him not to have access to getting help if he needed it. We have the Medical Alert and he doesn’t even bother with it. There's one on the table and we got the one that goes around his neck and one that goes on his wrist. He leaves them sitting in the bedroom as long as I'm home. If I'm going out and be out for a while, I make him put one of them on. I spoke to the Medical Alert team once to make sure the device was working. The reps were good. We are satisfied with Medical Alert although I paid the extra not long ago and it was not too cheap. Nevertheless, it's a good thing to have it, especially if you live alone.

I got a Medical Alert thinking I might need it. It gives a sense of security if I needed help. I leave it in the drawer and I probably should wear it.

I feel a bit more secure with Medical Alert. I wear it around my neck and it doesn't bother me too much, but I wish it had a different colored chain. I have gotten worse since I first got it and I'm using a walker now so I have it on continually. They responded very quickly when I dropped it a couple of times and set it off. I would recommend them.

My son picked out Medical Alert for me. I’m old and I needed a medical alert device. I wear it on my wrist and it's okay. One time, I had it in my pocket instead of on my arm and I mistakenly pressed the button. Their reps called me up and had me check in.

My Medical Alert is comfortable and I'm well pleased with it. The other day, I set the device off by mistake and there was somebody there right away asking me who I was and what was going on. Their reps were excellent in the way they treated me. Getting a Medical Alert device made good sense in case I fall down because it's just the wife and me who are in this apartment and also if I fall down out on the street and nobody has enough brains to call an ambulance. My experience has been excellent, so far.

I'd recommend Medical Alert highly except for using it during a power failure. I had a problem with my device about two years ago when we had a power failure and I pushed my little pendant. The rep was saying, "What is your emergency," but she wasn't receiving me saying that I had fallen on the floor and I couldn't get up because I have a mobility problem with my legs. So as soon as the power came back on, I said to the dispatcher that I've been responding but she said that they haven't been receiving other than when I pushed the button. I got the contract out and it said that it works regardless of a power failure. All the pages that came with it said that if I do not respond, they would automatically send aid. But it didn't work that time. And that was my only real problem.

I have problems when I fall down, If I'm alone, I'm up a creek paddling through it, but hubby is here now so it is okay because he helps me get up. The people at Medical Alert are great people, and they help me out a lot. They seem to speak okay, but the one person I had, I don't know if he was Spanish, his language was not too good. We still tried to talk to one another and we laughed. I feel safer with the Medical Alert device, although it is a little big on me. I wear in on my wrist, but when I'm doing the laundry, I set it on the side and I put it back after I finish laundry.

The people at Medical Alert are good. They are a nice bunch, and they seem to be on the ball and are really on the money. I have called them when necessary. I feel really satisfied with the situation up to what it can do for me, and it's a great situation for those that are in the city who are close to the headquarters -- they are all in Melville. In a regular situation, I would rate them top of the line. I'm glad I had to have it because it would have been a bad situation. However, there seems to be a problem of distance. I'm in a remote area and critical time means critical situations and I was in a critical place more than I was in a normal place. I pay $400 a month and they're right here and there's no distance between what I am paying and what they paying. So, they probably will have to fill in that situation. People will need Medical Alert because it's there, but I hope that nobody needs it and that people will be satisfied.

I got the Medical Alert after my husband passed away and it is handy to have somebody that I can call on right away. The people at Medical Alert who I’ve spoken to when I first got the device and took it out were fine. I carry it in my pocket and there was one time when I fell and was able to call somebody right quick. They took about 20 minutes but weather had been bad and the roads were slick.

I've had this Medical Alert device for about 10 years and this is the first time I've used it. It saved my life last week. I have a defibrillator pacemaker and my heart started pounding. It was like a bomb going off in my chest and I had that medical alert right by me on my wrist. I pressed it and within 10 minutes they were here. The ambulance came right away. I was in the hospital the whole week and they found out that I need a surgery and there's something else in my stomach going out but not my heart. Medical Alert is good and I'm thankful for that and to God. Also, their customer service was great. I've gotten some friends already to get a Medical Alert device and told them that this is like a preventive medicine.

My mother in law has been harassed on the phone for a month about a past due amount. The company has her credit card for billing so how can she be past due? Several calls made on her behalf and she is absolutely correct about this company - they are hard to reach as they are always "experiencing higher than normal phone activity". Very frustrating to the point we returned the equipment today at our cost of $30. We do not trust this company to cancel the account and stop billing, so the request to cancel was made on the phone, by fax and by mail/included with returned equipment.

I got two Medical Alert device and I have not had any problems with it so far. It has worked okay and their team was nice. I'm 84 years old and it's the best thing I've ever gotten. I'd tell others to go for Medical Alert.

Everybody from Medical Alert had been very sweet and nice to me when I called and got things going. I had another device before and I was happy with it at first, but things didn't work out because it was strictly for inside the house and didn't have an outside thing. With Medical Alert, I was able to use it outside and I wear it around my neck. I just have to remember that I have a little top and if I stoop, I have to be careful. But I adjusted to that right away. I feel very comfortable knowing that I have something with me if I have to have it.

I purchased two different kinds of Medical Alert devices and now, I'm sorry that I did so because I don't need it. I take it with me but I haven't really used it. I was going to call Medical Alert to cancel the other device because the rep talked me into a smaller one which I thought was a good idea if I fall. I was really surprised because this weekend, not only did they call me and leave a message, but they called my son and said there was something wrong with the battery. There wasn't anything wrong, I just didn't have it back in the socket. That was good that they did that and I feel more secure now that I have Medical Alert. I was just angry at myself for saddling myself up to something new to try but I would not be dissatisfied if it works. Medical Alert was supposed to send a $25 gift card to the person who recommended it to me but they never sent it to her and it's been four months now. Except for the card issue, all in all, I was satisfied.

My husband has Parkinson's disease and I wasn't always home so he needed a Medical Alert device. We had to use the device a couple of times and the Medical Alert team has been alright. My husband has fallen twice in two weeks and their response was good and quick. Also, last week, he pushed the button by mistake and they reacted right away. And I told them it was done by mistake.

I'm living in a senior's apartment, I'm 96 years old and I'm by myself. My daughter thought that I should have the Medical Alert button in case I fall. It is handy to have and I wear it around my neck or on my arm all the time. Once in a while their team calls, asks me sometimes if I have to change the batteries, and they are usually good.

I had a heart attack and now, I have COPD and I have arthritis at the base of my spine. I wear my Medical Alert button around my neck wherever I go. When my wife passed away, I was going to get rid of my Medical Alert but then I thought I am going to be here by myself so I continued with it. I had the old system which was not rigged up for a fall, and I had it updated. I had two emergencies and I had to go to the doctor. The Medical Alert team did what they were supposed to do. They called my son and let him know what was happening. And the EMS team came over. Everything worked pretty smoothly.

Everything has been fine with my Medical Alert. The other morning, for some reason, it came on and I didn’t know why. I hadn’t pushed anything. They asked if I was all right. They were very nice. They’re there when I need them. I fell several times in the past and I’m glad to have it in case I need it. It’s a good thing to have. It’s comfortable and I leave it on all night.

I got Medical Alert just in case I needed it and I check it day-to-day. I have it for a couple of years now and it's doing all right. It's an in-house alert and I got it lying around in the shower and one by me. One time, I've accidentally hit the device and the guys from Medical Alert got here in five minutes. I paid $49 a month for the old-time one and $100 for the one I have here a year ago and that's a little high. But I'm confident having it and I would recommend my friends to get the full-time Medical Alert.

I’m 96 and I’m alone so I need a medical alert device although I don’t like it. I had a chain put on my button because I didn’t like the ribbon. I never take the button off, except to charge it off at night to charge it. But I’m a worrier and I worry that my button isn’t going to work although it has worked fine. But I was misled one time four months ago. I was told that I couldn’t do something but then later on, somebody called me and wanted to sell me the same thing. I was really ticked off at that time because I really wanted it bad. That aside, Medical Alert is doing excellent and I have referred it to several people. If anybody is talking about medical alert devices, I always show mine and brag it up.

I got my Medical Alert device after my husband died. I felt uneasy about being alone and the device gave me confidence that I could get help in a hurry if I needed it. Once, I was unaware that I bumped the device and they came on the speaker wanting to help me, which startled me. So, I knew that it was very fragile as far as sensitive in picking up my request to get them here. The same thing happened to my sister-in-law. The vibration of a ball bouncing off her wall triggered the device. I, however, have returned the device since I'm moving to a nursing home. Medical Alert's reps, who were very courteous and understanding, encouraged me to keep it, but I'm not going to be able to.

I’m at a certain age and I keep falling. I thought so long not to have the Medical Alert device, but then I got it and I’m glad I did. I wear the device around my neck during the day and there’s no weight to it at all. I don’t even notice that I got it. I take it off at night and lay it on the table by my bed. Since having the device, I’m not afraid that I live alone. I used it one time and the responders were right here quickly, and they were all very polite and careful with me. I would recommend Medical Alert.

I have my Medical Alert device around my wrist, and it's comfortable and it's like a watch. I'm a senior and living alone and I got bad legs. I keep my device on me all the time when I'm here in the house. I feel safer because I only have to press the button and all my family is involved in a matter of a minute. The Medical Alert team is a good crowd to deal with. They've been really nice when I called them and always there to help. When I tested my device, their response time was good and fast. I would certainly stand by Medical Alert and let my friends know how good it would make them feel when they are living alone.

For most times I am by myself and I have fallen once two years ago so I got a medical alert device. I'm very happy that I have Medical Alert as it makes me feel more secure and protected. When I first got it, the police came and I told them I didn't push the button. I don't know how that happened. I wear my device on the wrist and around the neck sometimes. They told me not to wear it when I'm sleeping so I keep it on the headboard of my bed. I have a new button now and it's the newest one that they have. Medical Alert gives you a lot of protection and peace of mind.

Medical Alert called me one day and explained the product to me. I took it and I’ve had it for six years now. The one I have now comes on when I fall and I feel safer thinking that I've got something I could call if I needed to. I don’t like wearing it as the string that it's on is black and you can see it around my neck. It's not too good to look at but it's worth it to have that support. I've used it a time or two and the response time takes a little a while but they're not really close to me. Recently, they put it on testing for me and when I pushed the button, it made the noise that it's supposed to but I couldn’t hear their voice. That aside, I’ve had a good experience with them.

I want to be able to stay in my own home and my family has been pushing me to go somewhere. I haven’t fallen in years and I’m careful about what I do, and I don’t feel I needed the Medical Alert as much as my kids think I do. Getting it was a way to deflect them for a while, however, it’s not working the best for me since I’m a bit too active. I wear the necklace all the time night and day, but most of the time, I'm not sitting at home and it’s hard to carry it without it getting accidentally bumped all the time. The deputy came here since I couldn’t remember my password the first time, and it was embarrassing as hell.

I developed Parkinson's and I was prone to falling a lot, and I was living alone at one point in time so having a Medical Alert device was necessary. All I have to do is hit the button or drop the medallion I wear. I've used the device to call for an ambulance assistant and their response was fantastic. They kept me on the phone until the ambulance got here and they spoke to someone that was with the team.

I had to have something to get help when I needed it and we heard about Medical Alert. We’ve had it for so long now and we really have good service with them. When my husband was diseased, we used it quite a bit because I could not lift him when he fell. And I hit the button all the time if I put the button outside while I’m working or I’m trying to open something and it would go off. So, I turned it over where the button is next to my skin and this way, it does not go off if I hit it. But the response time from the reps is pretty quick. Also, it just works inside the house and I’m fine in the house but when I go out, I do not have it. And I wish it was altogether in one compartment, the one worn around the neck in the house and the one when going out in the car or yard. I’d tell people to get one if they’re by themselves or they are older people or with illness because we’ll never know when we’ll need it.

Medical Alert is worth having and anyone should have one. My nephew helped me install my device and it took him two seconds to do it. Then I got to thinking that I should have the lock on the door where anyone who knew the password could come in, so the same nephew came back to install it. So far, I've called Medical Alert twice and they brought me to the hospital. I've also called them three times about the tiny yellow light on the box that would come on and blink. They told me that my battery was working good and that I should just to go turn it off, so that's what I do.