Medical Alert Reviews

I’m fine with my Medical Alert. So far, everybody's been nice and helpful. I’ve fallen a few times before I got my medical alert. It was my daughter that suggested I get it because my family either work or they’re too far to come and get me with no vehicle. However, the new button where it automatically records when you fall is really sensitive. I was bending over, even folding clothes, or changing my bed and the button went off by itself. So, I take it off if I’m going to do bending down and reaching or anything because it would send it off. This has happened three times, so I’m not really happy about the sensitivity of it. I understand, so I go in and try it for a while. But I don’t know at this point if I really want to keep it or just stick with my old one.

I've had the Medical Alert for a year now. I wear the device on my arm all the time in case I fell in my house and needed help since I'm by myself. I got one that I can wear around my neck but I'm short. If I put that thing around my neck, it comes down below my bustline, so I don’t use it too much unless I put it in my undergarment. I told Medical Alert that I should use the neck piece and I wish it could go out so many feet away from the house. Nonetheless, I'm satisfied with it.

Someone told me about Medical Alert and someone from Medical Alert called me. I wear the button around my neck, but it goes off when I move too much. I may not wear it when I'm really busy doing stuff like cleaning, as it has gone off twice already. Medical Alert goes off faster than the previous one I got. Then they'd call and check to see if I'm all right, and I say that I don't need help. Yet it is fine when I use it when I go somewhere. I live by myself and so I've used the button 3 times but I've been in the hospital 11 times. Once I hit the button, the Medical Alert team would get on the phone and talk to me until the ambulance gets here. Also, my problem now is that I feel bad when getting up in the morning and need help. The Medical Alert is good for me and I tell others that they're great. A friend will be calling them as she needs it now.

My husband has Parkinson's and I'm a diabetic. When I first joined Medical Alert, I was in Canada and I thought I would be paying Canadian funds. But I was mistaken because they were charging me US funds, so it made a big difference for the exchange. I called them after a year, and at first, it was so hard to get a hold of anybody to talk to. Then, at last, I found the right person and the right phone number to call. They were good, and they changed me over to Canadian, as far as I know. I'll know this year when I pay because I usually pay by the year. I test the device once a month, and their response time has been very good. If you have health problems, you should look into Medical Alert.

Medical Alert has been great. I've used it four times and every time I've called them, they've been wonderful. There has been a police car and an ambulance here within five minutes. I have to have mine turned on because my husband passed away two months ago and I'm alone now, and I'm not that healthy. I've also talked my sister into getting Medical Alert. She's 74 years old and she's got a boyfriend, and she's got kids in the house. She could be in front of her house or right out back in the house, and the store. She should absolutely have one.

The house I live in a small town of Wilmot, New Hampshire is on a side road, a half mile up from the town hall. My daughter and son-in-law bought this house when they were still working in Europe and wanted a home to come home to on vacations. After I retired, my kids asked me if I would move down to the house and kind of look after it because they at that time were still overseas. I've been here ever since and it was because I live by myself and reading something that I decided to get Medical Alert.

Our mother was with my brother, but he sleeps in the daytime and she's awake. We're spending more time with her now because she's 100 years old, but when we weren't here as much, I felt much better that she has Medical Alert. I talked to somebody about the new equipment for the falling and it was excellent. I was impressed with the rep's knowledge and her ability to answer questions and tell me things that I wasn't even thinking of. It was very professional and well done. I've been very happy with the whole system. It's easy to use.

My children don't live with me and they were worried about me falling and somebody not knowing. They wanted me to get a Medical Alert after my husband died. Also, I had a fall and I broke the ball out of the socket on the right side so I had to have an operation where they had to put another one in. And I was falling quite a bit because one leg is shorter than the other and I get unsteady really easy. So since having the device, I don't have to worry. And if I fall or have an accident, I know that somebody's going to be right here. As a matter of fact, some people up the street, a couple of houses away, have one too and her husband fell the other day. She said that he couldn't push the button but she did and the ambulance arrived.

My Medical Alert button is wonderful and I love it. I've used the button four times and somebody came on right away. Their people were very polite and very nice. They answered my questions and within three minutes, they were at the door. On the other hand I had to take it off since it keeps getting tangled up with a chain that I never take off but the device is not bothersome to me and it works good. I'm very satisfied and happy I got it.

Medical Alert is a nice, reassuring factor to have with you when you’re by yourself and would need help and couldn’t get to the phone. I’ve known about Medical Alert for years. My elderly mother had one and my mother-in-law also had one. I'm in my mid-70s and have balance problems from time to time. I'm usually home and not always with a companion. When I'm by myself and if something would happen, the Medical Alert would be a nice way to get in contact and I feel more secure having it. On occasion, when I would reset the button, the Medical Alert representatives were very congenial and helpful. The device gets in the way sometimes yet other than that, I’m satisfied.

I got a Medical Alert thinking I might need it. It gives a sense of security if I needed help. I leave it in the drawer and I probably should wear it.

My husband is alone sometimes. He’s 95 and I did not want him not to have access to getting help if he needed it. We have the Medical Alert and he doesn’t even bother with it. There's one on the table and we got the one that goes around his neck and one that goes on his wrist. He leaves them sitting in the bedroom as long as I'm home. If I'm going out and be out for a while, I make him put one of them on. I spoke to the Medical Alert team once to make sure the device was working. The reps were good. We are satisfied with Medical Alert although I paid the extra not long ago and it was not too cheap. Nevertheless, it's a good thing to have it, especially if you live alone.

I feel a bit more secure with Medical Alert. I wear it around my neck and it doesn't bother me too much, but I wish it had a different colored chain. I have gotten worse since I first got it and I'm using a walker now so I have it on continually. They responded very quickly when I dropped it a couple of times and set it off. I would recommend them.

My son picked out Medical Alert for me. I’m old and I needed a medical alert device. I wear it on my wrist and it's okay. One time, I had it in my pocket instead of on my arm and I mistakenly pressed the button. Their reps called me up and had me check in.

My Medical Alert is comfortable and I'm well pleased with it. The other day, I set the device off by mistake and there was somebody there right away asking me who I was and what was going on. Their reps were excellent in the way they treated me. Getting a Medical Alert device made good sense in case I fall down because it's just the wife and me who are in this apartment and also if I fall down out on the street and nobody has enough brains to call an ambulance. My experience has been excellent, so far.

I'd recommend Medical Alert highly except for using it during a power failure. I had a problem with my device about two years ago when we had a power failure and I pushed my little pendant. The rep was saying, "What is your emergency," but she wasn't receiving me saying that I had fallen on the floor and I couldn't get up because I have a mobility problem with my legs. So as soon as the power came back on, I said to the dispatcher that I've been responding but she said that they haven't been receiving other than when I pushed the button. I got the contract out and it said that it works regardless of a power failure. All the pages that came with it said that if I do not respond, they would automatically send aid. But it didn't work that time. And that was my only real problem.

I have problems when I fall down, If I'm alone, I'm up a creek paddling through it, but hubby is here now so it is okay because he helps me get up. The people at Medical Alert are great people, and they help me out a lot. They seem to speak okay, but the one person I had, I don't know if he was Spanish, his language was not too good. We still tried to talk to one another and we laughed. I feel safer with the Medical Alert device, although it is a little big on me. I wear in on my wrist, but when I'm doing the laundry, I set it on the side and I put it back after I finish laundry.

The people at Medical Alert are good. They are a nice bunch, and they seem to be on the ball and are really on the money. I have called them when necessary. I feel really satisfied with the situation up to what it can do for me, and it's a great situation for those that are in the city who are close to the headquarters -- they are all in Melville. In a regular situation, I would rate them top of the line. I'm glad I had to have it because it would have been a bad situation. However, there seems to be a problem of distance. I'm in a remote area and critical time means critical situations and I was in a critical place more than I was in a normal place. I pay $400 a month and they're right here and there's no distance between what I am paying and what they paying. So, they probably will have to fill in that situation. People will need Medical Alert because it's there, but I hope that nobody needs it and that people will be satisfied.

I got the Medical Alert after my husband passed away and it is handy to have somebody that I can call on right away. The people at Medical Alert who I’ve spoken to when I first got the device and took it out were fine. I carry it in my pocket and there was one time when I fell and was able to call somebody right quick. They took about 20 minutes but weather had been bad and the roads were slick.

I've had this Medical Alert device for about 10 years and this is the first time I've used it. It saved my life last week. I have a defibrillator pacemaker and my heart started pounding. It was like a bomb going off in my chest and I had that medical alert right by me on my wrist. I pressed it and within 10 minutes they were here. The ambulance came right away. I was in the hospital the whole week and they found out that I need a surgery and there's something else in my stomach going out but not my heart. Medical Alert is good and I'm thankful for that and to God. Also, their customer service was great. I've gotten some friends already to get a Medical Alert device and told them that this is like a preventive medicine.

My mother in law has been harassed on the phone for a month about a past due amount. The company has her credit card for billing so how can she be past due? Several calls made on her behalf and she is absolutely correct about this company - they are hard to reach as they are always "experiencing higher than normal phone activity". Very frustrating to the point we returned the equipment today at our cost of $30. We do not trust this company to cancel the account and stop billing, so the request to cancel was made on the phone, by fax and by mail/included with returned equipment.

I got two Medical Alert device and I have not had any problems with it so far. It has worked okay and their team was nice. I'm 84 years old and it's the best thing I've ever gotten. I'd tell others to go for Medical Alert.

Everybody from Medical Alert had been very sweet and nice to me when I called and got things going. I had another device before and I was happy with it at first, but things didn't work out because it was strictly for inside the house and didn't have an outside thing. With Medical Alert, I was able to use it outside and I wear it around my neck. I just have to remember that I have a little top and if I stoop, I have to be careful. But I adjusted to that right away. I feel very comfortable knowing that I have something with me if I have to have it.

I purchased two different kinds of Medical Alert devices and now, I'm sorry that I did so because I don't need it. I take it with me but I haven't really used it. I was going to call Medical Alert to cancel the other device because the rep talked me into a smaller one which I thought was a good idea if I fall. I was really surprised because this weekend, not only did they call me and leave a message, but they called my son and said there was something wrong with the battery. There wasn't anything wrong, I just didn't have it back in the socket. That was good that they did that and I feel more secure now that I have Medical Alert. I was just angry at myself for saddling myself up to something new to try but I would not be dissatisfied if it works. Medical Alert was supposed to send a $25 gift card to the person who recommended it to me but they never sent it to her and it's been four months now. Except for the card issue, all in all, I was satisfied.

My husband has Parkinson's disease and I wasn't always home so he needed a Medical Alert device. We had to use the device a couple of times and the Medical Alert team has been alright. My husband has fallen twice in two weeks and their response was good and quick. Also, last week, he pushed the button by mistake and they reacted right away. And I told them it was done by mistake.

I'm living in a senior's apartment, I'm 96 years old and I'm by myself. My daughter thought that I should have the Medical Alert button in case I fall. It is handy to have and I wear it around my neck or on my arm all the time. Once in a while their team calls, asks me sometimes if I have to change the batteries, and they are usually good.

I had a heart attack and now, I have COPD and I have arthritis at the base of my spine. I wear my Medical Alert button around my neck wherever I go. When my wife passed away, I was going to get rid of my Medical Alert but then I thought I am going to be here by myself so I continued with it. I had the old system which was not rigged up for a fall, and I had it updated. I had two emergencies and I had to go to the doctor. The Medical Alert team did what they were supposed to do. They called my son and let him know what was happening. And the EMS team came over. Everything worked pretty smoothly.

Everything has been fine with my Medical Alert. The other morning, for some reason, it came on and I didn’t know why. I hadn’t pushed anything. They asked if I was all right. They were very nice. They’re there when I need them. I fell several times in the past and I’m glad to have it in case I need it. It’s a good thing to have. It’s comfortable and I leave it on all night.

I got Medical Alert just in case I needed it and I check it day-to-day. I have it for a couple of years now and it's doing all right. It's an in-house alert and I got it lying around in the shower and one by me. One time, I've accidentally hit the device and the guys from Medical Alert got here in five minutes. I paid $49 a month for the old-time one and $100 for the one I have here a year ago and that's a little high. But I'm confident having it and I would recommend my friends to get the full-time Medical Alert.

I’m 96 and I’m alone so I need a medical alert device although I don’t like it. I had a chain put on my button because I didn’t like the ribbon. I never take the button off, except to charge it off at night to charge it. But I’m a worrier and I worry that my button isn’t going to work although it has worked fine. But I was misled one time four months ago. I was told that I couldn’t do something but then later on, somebody called me and wanted to sell me the same thing. I was really ticked off at that time because I really wanted it bad. That aside, Medical Alert is doing excellent and I have referred it to several people. If anybody is talking about medical alert devices, I always show mine and brag it up.

I got my Medical Alert device after my husband died. I felt uneasy about being alone and the device gave me confidence that I could get help in a hurry if I needed it. Once, I was unaware that I bumped the device and they came on the speaker wanting to help me, which startled me. So, I knew that it was very fragile as far as sensitive in picking up my request to get them here. The same thing happened to my sister-in-law. The vibration of a ball bouncing off her wall triggered the device. I, however, have returned the device since I'm moving to a nursing home. Medical Alert's reps, who were very courteous and understanding, encouraged me to keep it, but I'm not going to be able to.

I have my Medical Alert device around my wrist, and it's comfortable and it's like a watch. I'm a senior and living alone and I got bad legs. I keep my device on me all the time when I'm here in the house. I feel safer because I only have to press the button and all my family is involved in a matter of a minute. The Medical Alert team is a good crowd to deal with. They've been really nice when I called them and always there to help. When I tested my device, their response time was good and fast. I would certainly stand by Medical Alert and let my friends know how good it would make them feel when they are living alone.

I’m at a certain age and I keep falling. I thought so long not to have the Medical Alert device, but then I got it and I’m glad I did. I wear the device around my neck during the day and there’s no weight to it at all. I don’t even notice that I got it. I take it off at night and lay it on the table by my bed. Since having the device, I’m not afraid that I live alone. I used it one time and the responders were right here quickly, and they were all very polite and careful with me. I would recommend Medical Alert.

Medical Alert called me one day and explained the product to me. I took it and I’ve had it for six years now. The one I have now comes on when I fall and I feel safer thinking that I've got something I could call if I needed to. I don’t like wearing it as the string that it's on is black and you can see it around my neck. It's not too good to look at but it's worth it to have that support. I've used it a time or two and the response time takes a little a while but they're not really close to me. Recently, they put it on testing for me and when I pushed the button, it made the noise that it's supposed to but I couldn’t hear their voice. That aside, I’ve had a good experience with them.

For most times I am by myself and I have fallen once two years ago so I got a medical alert device. I'm very happy that I have Medical Alert as it makes me feel more secure and protected. When I first got it, the police came and I told them I didn't push the button. I don't know how that happened. I wear my device on the wrist and around the neck sometimes. They told me not to wear it when I'm sleeping so I keep it on the headboard of my bed. I have a new button now and it's the newest one that they have. Medical Alert gives you a lot of protection and peace of mind.

I want to be able to stay in my own home and my family has been pushing me to go somewhere. I haven’t fallen in years and I’m careful about what I do, and I don’t feel I needed the Medical Alert as much as my kids think I do. Getting it was a way to deflect them for a while, however, it’s not working the best for me since I’m a bit too active. I wear the necklace all the time night and day, but most of the time, I'm not sitting at home and it’s hard to carry it without it getting accidentally bumped all the time. The deputy came here since I couldn’t remember my password the first time, and it was embarrassing as hell.

I had to have something to get help when I needed it and we heard about Medical Alert. We’ve had it for so long now and we really have good service with them. When my husband was diseased, we used it quite a bit because I could not lift him when he fell. And I hit the button all the time if I put the button outside while I’m working or I’m trying to open something and it would go off. So, I turned it over where the button is next to my skin and this way, it does not go off if I hit it. But the response time from the reps is pretty quick. Also, it just works inside the house and I’m fine in the house but when I go out, I do not have it. And I wish it was altogether in one compartment, the one worn around the neck in the house and the one when going out in the car or yard. I’d tell people to get one if they’re by themselves or they are older people or with illness because we’ll never know when we’ll need it.

I developed Parkinson's and I was prone to falling a lot, and I was living alone at one point in time so having a Medical Alert device was necessary. All I have to do is hit the button or drop the medallion I wear. I've used the device to call for an ambulance assistant and their response was fantastic. They kept me on the phone until the ambulance got here and they spoke to someone that was with the team.

Medical Alert is worth having and anyone should have one. My nephew helped me install my device and it took him two seconds to do it. Then I got to thinking that I should have the lock on the door where anyone who knew the password could come in, so the same nephew came back to install it. So far, I've called Medical Alert twice and they brought me to the hospital. I've also called them three times about the tiny yellow light on the box that would come on and blink. They told me that my battery was working good and that I should just to go turn it off, so that's what I do.

I have used the Medical Alert only a couple of times when they call me to test it. I'm alone so I have their device that I wear around my neck everyday. Sometimes I have it in my bedroom and I miss it. It's nice to have the device and I don’t have to worry about taking it off when I take a shower. Their customer service was good and they have everything I want. My Medical Alert is wonderful.

My husband passed away and my son in California didn’t want me to be by myself. He knew the things that could happen. Also, I’m just at home and my daughter lives with me but she works during the day. My son ordered Medical Alert for me. I just had my bracelet and then they recently sent a necklace in a package. My Medical Alert came in handy for me. Since using it, I feel a little more alert and if anything happens, I could contact somebody. I hit the button once when I was in my room. Medical Alert called me immediately and wanted to know if everything was okay. My daughter had been here by then, so she explained to them that it was a mistake. I’d recommend Medical Alert.

I had a fall and my sons were afraid that I'd fall again and hurt myself so they wanted me to get a Medical Alert. So far, I feel safer with it knowing that if I do fall, I'll get help right away. I've called them once and their reps were very nice.

My son found Medical Alert and asked me about it. Then he signed me up and and pays for it each month. I wear it around my neck all the time and everything is okay with it. It's comfortable and sensitive. When I accidentally pushed the button, Medical Alert responded within a couple of minutes. I would definitely encourage others to get one.

I'm very unsteady on my feet and I live in a retirement, but I'm here in my little apartment by myself all the time and they don't check on me so if I fell, I would just be here. Medical Alert makes my life better because I feel safer. I changed from a regular alert to the one where if I fall, it goes off. I wear the pendant and it’s fine. It makes me feel better although the only thing is I call when I don't mean to because I seem to bump it a little. I'm kind of clumsy and so, when I brush my teeth, I seem to bump it on the sink. But I'm getting better at watching it. The Medical Alert reps had been very helpful but the response has taken quite a while here lately. When I bumped it a couple of days ago, I came in to the big speaker here and I sat there for five minutes before they answered.

I live alone way out in the country and so I got a Medical Alert device. The reps have all been nice. I wear the device around my neck and I feel comfortable with it. I feel better knowing that if I fall, I can get some help. I’m perfectly happy with them and I would tell others about it.

My husband passed away over two and a half years ago and I have nobody at home with me so I got a Medical Alert. So far, I haven't really had to use it in any way, but it's a good feeling for me to know that it's there, that I have someone there for me if I need it. I had one phone call about six months ago and the lady was very informative. She asked me questions and said that I should test the unit to make sure that it's working. I've been away for a little while and I haven't tested it, but I'm sure that it's okay.

I was having a hip problem, so, I had a hip bone replaced. Then at one time, I fell down the stairs and my knee gave away on me. I was also laying there for a long time. So I thought that for my own safety I should get a lifeline. Overall, I've had a really good experience with Medical Alert. I wear the device on my wrist and around my neck. Since having it, I feel a lot safer in case I fall since I can always push it and have somebody come to me. It's also a very good thing to have when you're alone. I'm satisfied with their service, but I would like them to send me a bill when they take my payments so I can see what I'm paying for.

I got all this medical alert service since I became ill. I was diagnosed with having heart failure and it was the beginning of Medical Alert. I live alone and most people insisted that if you live alone you should have the Medical Alert buttons. The first one I’ve had I know it’s over a year going into the second year that I've had it and then the last one I have it for six months. I had wanted the 911 travel button so they told me to send the device to them and then they gave me the one with fall detection and it would be the same monthly fee and then I would have a different coverage.

I live by myself and I needed a medical alert device in case I should fall. And I have used my Medical Alert device once when I went outside in my backdoor to put something in my recycling and I fell. I immediately got help and went to the hospital by ambulance. Medical Alert's response time was very quick. When I called them, they got my daughter and she was here very quickly, too. She took care of everything.

My partner is a senior and she's living alone. She wears her Medical Alert device as a necklace and it has worked very well. She hasn't had to use it but it has been satisfactory and it gives a feeling of assurance that we can get help if we need it. I would recommend it.

Having a Medical Alert is a good idea and we have two. We're 90 years old so we feel we need some help, but we feel that we’re much younger and still mentally alert. I wear the device around my neck all the time just in case something happens since I was prone to falling at a time. The only experiences I’ve had with the Medical Alert were the ones where I’ve accidentally rolled over on it. If a person's balance is fairly good, then the Medical Alert is not needed. Still, I would tell my friends to go and get a Medical Alert device. It would make them feel more secure.

I'm 97 years old and I'm by myself. I've had Medical Alert for years and it serves the purpose. So far, the Medical Alert team has been very helpful and they were fine when I hit the button while I was feeling for it in the dark in the middle of the night. Overall, it works good and that's what I'm looking for. And I have recommended it many times to friends who are mostly by themselves.

I have heart issues so I needed a medical alert device. My experience with Medical Alert was good for awhile until I tested the unit one time and it took them at least 10 minutes to answer the call. The emergency service then took about 45 minutes. Then they ended up staying for a long while because we had to come from a long distance. I then told them to take me to Kaiser but they took me to UC Davis. UC Davis wouldn't treat me so they sent me to Kaiser. I also dropped my unit in water once and it stopped working. It took them two weeks to replace it.

I'm a widow and I have an apartment at my son's home but they travel a lot. Sometimes I'm by myself and although my daughter is not very far away, my son and daughter decided I needed some things that I could get some help with if they were not here. When I started using the Medical Alert device, I was not exactly sure what to do with it but now, it's a part of me. I wear it around my neck all the time and it's comfortable. The Medical Alert team has called on the phone sometimes but they're just checking and it goes off when I answer it. The problem is always with me. I'm deaf in one ear and I don’t hear very well out the other one so I have a problem understanding people sometimes. But everything has worked and I feel more competent and safer since I have the device when they're not here. I would definitely recommend Medical Alert. Elderly persons living by themselves or cannot get help right away ought to have it.

I live by myself and I’m very glad that I have a Medical Alert device at home. I feel much safer. I would definitely recommend Medical Alert to everyone who lives alone and who is in older age.

I have trouble walking and I’m home alone by myself since my children work. I’ve had the Medical Alert device for a while now and it gets sensitive sometimes and when I bump it into something, it goes off. Also, I’ve used it three times already. And the latest time I used it, they contacted me right away but it took 45 minutes before the people came and I was disappointed with that. But once they got here, they helped me up and made sure I was okay.

I’m 84 years old and I live by myself. I had fallen and even had to be taken to the hospital a few months ago. I decided that the best thing I could do for my own safety is to get one of these alerts so that if I fall again or even just needed somebody in the middle of the night, I could get help. A few months ago, I got the phone part of the Medical Alert. That thing that would alert them if I fall and it is very sensitive which is good but sometimes I get careless. What I’m doing at night is I don’t sleep with it on. I have the bracelet that I sleep on at night. That way, if I’m going to the bathroom, I can get some help if I fall.

My daughter was here when I broke my hip and she got Medical Alert for me. Medical Alert's team has tested the product and they have been very polite and very nice. I wear a bracelet type of thing and it is very satisfactory. My experience has been very good. Try Medical Alert and you will like it.

I'm healthy but my legs are aching and I'm a little older now. So, I need whatever protection I can get. Also, I have a 70-year-old aunt who lives in Europe. And she had fallen and could not reach her phone and laid there for two days and she died. It motivated me to get a medical alert device. I would not want to lay on the floor and not being able to reach a telephone. People could fall down the stairs and can't get up. So if a person lives alone, having Medical Alert is a good idea. I have Medical Alert's necklace as of now, and I feel assured and better with it. It's a better protection than without it.

My husband died and I live alone. My children live close to me and they kept nagging me to get a Medical Alert device. I wear my device on my arm. And it is great and I like it. I haven’t had a real emergency that I had to use it, but I test it once a month. And the Medical Alert team has been great. Medical Alert is so good if a person is alone. It gives a sense of security.

I've been happy with my Medical Alert, and I wear it around my neck all the time. My leg is weak sometimes and I might fall so I carry my device with me all the time. I like it and it helps me a lot when I need to use it.

My Medical Alert device is fine. I got it a few years ago and it is a sensible thing to have for an old lady living alone. Although I don’t wear the device, I'm glad I have it. It sits on my table and I would use it if I need to.

I fell in the bathtub once and my daughter said to get a Medical Alert device. I've gotten a lot weaker and my balance has been off more. The people from Medical Alert that I spoke to were very polite. They responded instantly and whenever I accidentally set it off, I hear them talking on that thing, then when I find out, I turn the device off. Knowing I have the Medical Alert is a big help, so far.

I called Medical Alert and got their device just in case I fall. Their response time was good when I tested it. I wear it around my neck and it's made me feel confident. I've had no troubles with it and I'm satisfied.

I got this Medical Alert bracelet and for some reason, it was sending off false alarms even though I wasn't doing anything. A lady by the name of Kim called me while I was on vacation in Phoenix and she said that I needed to buy the necklace. She said it would cost $45 so I went ahead and purchased it. I told her that I would not be back in San Antonio - my mailing address - for two weeks so I asked her to hold it until then.

I live in an apartment by myself, I’m 93 years old and I've had two heart attacks in my lifetime. That's why I have the Medical Alert device with me all the time. I keep it tucked in my brassiere and not dangling out where I will hit it. I hated that black chain they sent it with, though, but I have the lovely silver chain that I put it on that goes with the rest of my jewelry. I put it on a longer chain, so there's no drag on it at all. That makes it easier. I can tuck it into a brassiere and it stays there, and I know it's there. I can just touch it and it would go off but I'm very cautious. When I hug somebody, I hug by bending back. I have grandchildren that like to hug me, so I have to be very careful. Also, I don't wear it at night, but I have it right beside the bed. I have it on in the shower, and I've never had a problem. I don't have to wait for somebody to come and bathe me. I get in the shower by myself.

My father is coming close to 95 years old and we thought it was a good idea for him to have Medical Alert because he falls quite a bit and he usually needs help for that. I did the setup and testing for him. We are currently at our family cottage in British Columbia, but my father’s main address is in Alberta, and we go back and forth. With the exception of this last time, when I set it up, I notify Medical Alert that my dad is changing addresses and I do a test. It takes an unusually long time for their people to answer and I’ve noted that on more than one occasion. I hear the signal saying, “Dialing your call” and that happens usually for five times. Then, there is a pause and somebody comes on. I’m with my dad about 95% of the time but on occasion, he is on his own and if he needs it, somebody needs to answer it more quickly than what we’re getting from the testing.

My experience with Medical Alert has been very good. My kids had been wanting me to have one for a while and I think anybody, especially an elderly person who lives alone, should have one. I always wear it around my neck and test it every month.

I live alone and if I took a fall, it might be a while before my family member would try to contact me so it made sense for me to have a Medical Alert system. If I fell and couldn’t get to a phone, I have a button to push. I’ve had it for several years now and I wear it when I’m at home, though I don't think it works outside my home. Usually, I wear it around my neck but once in a while, I stick it in a robe pocket and it’s relatively convenient. I tested it a month ago and they responded in less than a minute. It seemed like it was off for a while, and a battery had to be replaced yesterday. They’re back on now and everything seems to be fine. I pay for the service once every three months and they’ve also brought their charge down a little bit to better compete with other companies offering a similar service. I would recommend them.

I needed a medical alert because of the probability of falling that comes with Parkinson's. Medical Alert's device fits right into my lifestyle. It also gives me a sense of security and I'm glad I have it. I love to ring my buzzer because the best-looking guys in Riverside come and look down on me. I’ve had them about three times and they’ve always been very good, kind, gentle and nice guys.

I live alone and I make sure that I have my Medical Alert on when I’m home and particularly when in the shower or in the bathroom. One day, we inadvertently set it off when we were moving the furniture. I didn’t get on fast enough to tell them it was just a false alarm. We got a quick response and they called the MEs. Plus, their reps were professional.

My husband and I are elderly. If he falls, I cannot pick him up. He's much heavier than I am so we wanted to be sure that if he was home alone and I was away, that he would have access to help. We've had the Medical Alert system for quite some time and we've used it at least three times. They responded right away and speaking to them was very pleasant. They're very helpful, knowledgeable about their product and I have no complaints. I feel less worried and more independent with the device. I'm very satisfied and we just got a new button that detects fall, so I'm happy with that. I would recommend Medical Alert.

My husband and I are in our 80s and he had a stroke. He would go walking and was afraid that if he fell, no one will know where he was. So, we got a medical alert as a matter of safety and to get our kids off our back. He has the device with him when he goes out. If he’s out in the yard or down the street, he has a way of contacting someone. I also wore it one day when I went for a walk. It works out great and it’s a security blanket. I like the little GPS thing that you carry in your pocket so that they can find you if you’re on a side street. You’re not confined to the house. While cleaning, the button got pressed accidentally. We told Medical Alert it was a false alarm so they put it down as a test, and their people were very helpful.

My mom lives with me and she's going to be 91 years old this week. When I go away, I worry, so I got the Medical Alert for her. If something would happen while I'm not here, she just has to push the button and they'll take care of it and they'll call me. We check the device periodically like we're supposed to, and when we go to the machine to test it, it tells us step by step, and somebody is there right away. They responded quickly. We got a new button recently. If she would fall, it would automatically go to an app to push it. She wears the device to make me feel better. She uses the necklace and she doesn't even realize it's there. I hope Medical Alert continues to do what it's supposed to do and if I really do need it, it's going to work.

I always test my Medical Alert device every month and their response was prompt. It said “connecting” a couple of times and the third time, the rep was on the line. Their people are very friendly. I'm disabled and sometimes I'm here by myself. Having the device gives me a little assurance. I like the wristband the best but I changed it to the necklace because of the fall. I’ve used the button when I needed the rescue squad and when I pushed it, I was sitting at my table and I could talk to them right through my machine. I also trained my five-year-old to use it if I'm actually down. She knows how to press the button and go through the machine. I like Medical Alert. I was out and I told two people about them in my neighborhood.

I have a risk of falling all the time. I get lightheaded and can't find the floor for a second or two. I wear my Medical Alert device around my neck all the time and unless I need it, I don't pay any attention to it. The only time I take it off is if I take a shower because I don't want to get a lot of water in it, although they said it's okay to get it wet. I wear my device to where the button on the side is next to my chest all the time. I’ve had Medical Alert for at least three years and have used it a couple of times when I fell and couldn't get up by myself. I had to call and get help for them to come get me up. It has worked fine every time I've needed it. And the response times for me have been good. I just had to push the button and in a minute, somebody came out.

Medical Alert’s service was fine and we didn't have any issues with them at all. My mother didn't need it prior to us scheduling to have the service. When she came home from surgery, it was clear that she was going to need additional assistance in the home by herself in case of falls. And so, we decided to invest in Medical Alert. We had comfort and security knowing that everything is fine. The only time that we actually used it was when we were setting it up to test to make sure it worked fine. We have recently stopped using it because she's not in the home anymore. She had the service for two months before having to no longer need it. It was a good service for the time that we had it and the customer service reps were very helpful and courteous to us.

We've had Medical Alert for seven years. We heard about it and I got it for my wife. She started wearing it because she wasn't doing the best in the world and I was working. But she never used it and she didn't wear it a whole lot. Then in 2015, before she had a stroke, I had her wearing it more. Then we got a wrist band here years ago because she was having trouble with the necklace. Three months ago, I got the one with the motion sensor on it. The new one is very sensitive and I make it go off quite a bit. I accidentally set it off the first night I had it. All I know was that when I was in the bed, I had to wake up and answer the phone and tell them that I was sorry. After that happened twice, I quit wearing it to the bed. Then I was getting out of the shower one day and noticed I couldn't wear it in the shower anymore. But I'm trying to wear it as much as I can.

My kids and I are glad I got Medical Alert. Living alone in a small town, I decided that it was a good insurance policy. If something happens, somebody could get in. I have the one that’s on my wrist rather than the necklace. I used the button accidentally one time I was out doing some work in the garage. They asked how I was and made sure I was all right. They explained that they had called my home phone then they called my cell phone. They were very pleasant. And I told them, I inadvertently hit the thing that I wear on my wrist when I was working and didn’t even realize it. But it was very good. Every time anybody has called, they’ve been very helpful.

I live alone and I have fallen twice last year. My daughter, who is my help provider, thought that it would be a wise thing to get the Medical Alert system. I got it for emergencies in case something happened and nowadays, if I'm going out, it’s a very good thing to have. It reacts out and I can use it when I’m out shopping too. It’s not just for house use. I test it once a month by pressing the button. Every time I talk to their reps about anything, they always say to check the device, check the fire alarm, or check this and they give me good advice. I would recommend Medical Alert.

My mom is independent but if someone isn't around and she needs help, then she would be able to get it through her Medical Alert. She has it for safety reasons and it also gives us a feeling of reassurance to know that she has it. She also knows that it's there if she needs to use it. But we've had some issues with the strap that she wears on her wrist. They had to send new ones but they didn't send one that was small enough for her wrist. It would fall right off of her wrist and apparently, one person had said that they couldn't really see on their screen exactly what size it is. We finally have one now that fits her though.

I'm soon to be 69. I'm also a Vietnam and Desert Storm veteran. I suffer from PTSD, Agent Orange from Vietnam, diabetes, and a number of other things. I'm not as young as I used to be. Being a diabetic, I can have a heart attack and if that happens then I'd like to have something with me. In case if I'm driving, I can pull off the side of the road and get medical help immediately instead of having to call 911. I also don't text on my phone. I was talking to some of my buddies with the VA and they had Medical Alert, and a couple of them had to use it. They said that the first responders were faster doing it that way than calling 911. The Medical Alert reps got me all set up and everything's good. I've also recommended the device to a bunch of my buddies.

I fell, broke my hip and was laid out in the garage for almost two hours before my husband found me. That's when I knew that was never going to happen to me again. I wear my Medical Alert all the time unless I'm leaving the house. I keep it in the bathroom and I put it on as soon as I come home. I wear it in the shower, too. I feel a little safer particularly when I'm out in the yard and if I fall, I know somebody will know.

I fell a couple of times and I called my neighbor and he came over. But he could not pick me up so he called another neighbor, and they got me up. I should have called Medical Alert, but I didn’t want to bother them. I had fallen before that, down the driveway, and I broke my cane. I also scratched my elbow. Again, I didn’t call Medical Alert and I should have. But when the alarm went off accidentally, they came up to the garage and they were very nice. I apologized for the accident so they left. All in all, having the device is worth the time and the effort. The next time I fall or can’t get up, I will definitely use it to call the emergency people.

My kids were worried about me since I'm living alone and I go out every day. I have the Medical Alert and I'm satisfied with what I have. I’m wearing the bracelet. It's comfortable, easy to use and doesn’t get in my way. Sometimes I hit it but I don't know I did and they always call.

My Medical Alert has been fine. I just checked in this morning about the big one they just sent me. I'm going to send it back and keep the smaller one that I had been using. Except when my grandson comes and stays with me, I live alone. My Medical Alert is shaped like an egg, white, thick, and has a black button on the back. It's also bulky and I don't like it. I wear it all day and although I don't wear it in the shower, I keep it close.

I was feeling faint a lot and when I was in the city, I had difficulty breathing so my son decided that I should have the Medical Alert device because he’s not always around. I wear it around my neck and put it on its little holder at night because if it's around my neck, there's every opportunity I'd roll on it. Then, the Medical Alert team would be calling and waking me up. The different times that I've mishandled it, they phoned within minutes, if not sooner. They were concerned and wanted to make sure that I was all right and I assured them that I was. I was just a little confused, though, one time because I've been thinking of getting the bracelet and they told me that it would be fine and that they could exchange it at no cost. But they sent me a bill for the amount that it would cost. Other than than, Medical Alert fits into my lifestyle and would tell others to see if it fits theirs.

Everything has been very nice with Medical Alert and everyone’s taking care of things in a good way. I’m living alone now and since I have had my Medical Alert, I don’t worry quite so much when I’m out alone. I wear it on my wrist and I’m comfortable with it. I have tested the button in the past and they came right back, and it has been good.

My Medical Alert device works fine and I like it. The reps are nice, but I wish they’d answer the phone more often. I call and call, and I don’t get an answer. I've tried calling during the best time of the day and that didn’t make any difference. However, the fire department is awesome and I love them. They’re here within 10 minutes at the most, but I have a key lock on the front of my door to hold my key so they can get in, and they don't seem to get that message when I call through Medical Alert. I have to tell them myself how to get into the house, so if I was out cold, it wouldn’t do me a bit of good.

I had vertigo really bad once and I fell on the ground and had a concussion so I got a medical alert device. I have Medical Alert and my experience with it is okay. However, it’s so big and uncomfortable to wear. I had to get a chain on it because the other strap was hurting my neck.

I'm 90 years old and I live alone so I thought it was time to to get a Medical Alert device. Their reps were lovely. They were very understanding and made sure I was okay when I accidentally dropped it. Plus they're very fast. In fact, I have to rush over and make sure to speak to them and tell I’m okay. I've been very pleased and I don't find the device uncomfortable at all. Overall, I feel more comfortable having it, because I know that I have somebody that I could call in an emergency.

I have the Life Protect 24/7 and it has lots of units with it which cost more money. I just received it in the mail and charged up the battery. The device is worn around my neck and I can bring it anywhere but it is big for my neck and it only goes 400 feet. So, if I leave the house to go anywhere, I had to take this other unit with me that goes on a charger. I wear it all the time although I never used it yet. And, I'm trying to decide which one of these units I want to keep.

I fell and I fractured my ankle about a year ago. I’ve had two knee replacements and I'm not very good at times on my feet. My daughter came up with the idea of purchasing this Medical Alert device, and I feel safe with it. It went off one time tight after I got it, and then the phone rang. I talked to the people from Medical Alert and they were friendly. I’m going to start wearing the watch though, since I’d rather wear that when I go out than I would the necklace. I would definitely recommend Medical Alert to others.

I have lived by myself and I have nobody around to stay with. The people put Medical Alert in here for extra security. I could call them in case I would fall and could not get up. I know that I have something and I can call right quick because of nobody around. I wear the alert button around my neck and sometimes I hit it by mistake. I have used it four times now and the Medical Alert team responded quickly. I could understand the words and it sounded all right to me. They would put me to a rescue squad and take me out to the hospital. Then they would check me out until I get there.

I’ve been very happy with Medical Alert. I got it after I had a back surgery and had been a lot incapacitated by myself if I’m home alone. Then, I had another back surgery since I’ve started the Medical Alert. So, I’m still having home health care people come in and help me in the shower. Having the button puts my husband's mind at ease because he feels he can leave the house and not have to worry quite as much. I wear the bracelet all the time since I didn’t like the medallion. I could hit it and it would go off too easily accidentally. The last time I really needed them, I was surprised that it took them more than a couple of minutes to respond. But my experience was satisfactory. Other than that, I hit the button only when I get a test notice from them.

I have macular degeneration and everywhere I go, I have to be with someone because they have to take me. I have also fallen down multiple times and had broken bones. In case of emergencies, I thought that my husband might be gone or in the wrong part of the house and couldn't hear me. So I wanted to have a way to let people know where I am. I got the Medical Alert and I wear it on my wrist when I'm in the house. There's no reason to wear it other than that because it doesn't do the signal that goes to other places.

My daughter and my neighbor insisted that I get a medical alert device. I’ve had Medical Alert a couple of years and my experience with them has been fine. Their team was terrific because they came right away. When I was cutting the grass, I must’ve hit the button on the handle of the mower but it wasn’t an emergency. I didn’t realize that I hit it until they came.

I live alone and when I told my son about Medical Alert, he asked me to send him all the information then he signed me up right away. I love being their customer and their service is great. I've had to use the button a lot of times for emergencies and they've always been there every time. I feel secure knowing that there's someone always there who would answer me and send someone to help me. But it made me angry that after I pushed the button and they've established that the paramedics needed to come to my residence, they phoned me back. Obviously, I couldn't get to a phone since I was laying on the floor. Other than that, Medical Alert is the most dependable thing I've ever had in my life and I have recommended it to others. I wish more people would take advantage of it.

I have very poor balance and I've had 10 falls since I moved to this particular town a year and a half ago. I walk with a cane but I still have to be very careful about falling because I’ve had some serious injuries that have led me to the emergency room or to surgery. It seems like I'm forgetting to lift my foot when I’m walking through the door of a store and they’ve got a raised platform out there that had been there ever since. Being on Medical Alert gives me a sense of security. The devices that I got in the program make me pay more attention to where I’m walking and what kind of terrain it is. If I’m walking on a sidewalk and then I’m stepping down onto the street, I have to have a hold of the cane in order to give me steadiness as I make that downward step.

I had a tumor in my brain and it led me to have seizures and a stroke. Plus my balance is off. I started out with with GreatCall, which was my husband’s account. When he passed away, I called them to put the account in my name and somebody called me. They said that I needed a new necklace since I'm by myself and I agreed. They sent me a new necklace but it was not compatible with the monitor that I had so they sent me a new one which was the Medical Alert device. I had to use it for an emergency one time, and they called on the telephone and they were there in minutes. It has been great and I feel safer knowing that I have Medical Alert.

I'm disabled and I've been with Medical Alert for so long. I feel the security that I have it although I've never had to use it over the years. I have accidentally pushed the button and the response time was very good. I like the device around my wrist rather than my neck, and for years, I've had the wrist. Medical Alert sent me both but I've always used the wrist one and the band was like a wristwatch. The last time the batteries went, I called up and they said they would send me a new one. The new band wasn’t the same kind, it was Velcro. I have very small wrists and when I tried the tightest it could be, it was dangling off my wrist and wasn't coming on. I called them and they said that's all they have now and that I could bring it to a jeweler, but when I looked at it, it's not made that way. It doesn’t have the little stick that goes in the holes of the watch so I had to resort to wearing the one around my neck, which I really don't like.

When I had spine surgery seven years ago, it left me unable to walk. I went to a nursing home for four months and then home help nurse came out. She said I would need a Medical Alert device and she helped to get it for me. I feel safe having it and it’s comfortable. I wear it every day and only take it off when I get to shower. I fell 16 times and had to use it to get someone to come help get me out of the floor. I was trying to get from my wheelchair into my reclining chair and every time I try to get up, I would fall.

My mom had a similar medical alert device from a different company and it helped her when she fell once. My husband had passed away and I was living alone out in the country so I thought I needed one. I have five acres and I'm outside a lot in the summer. Plus, we have rattlesnakes out here. My son lives out here now but he's not always in the same area of the property that I am in. It's possible that I could fall and having something that would alert somebody right away makes me feel more at ease. Medical Alert is comfortable and light. However, it gets in the way sometimes. When I was trying to open a bottle of soda I pushed too hard and it went off but everybody has been helpful.

I’m very satisfied with Medical Alert’s service and I have recommended it to three of my friends. I have the wrist device, as well as the pendant around my neck and I wear it most of the time. I tuck it down inside my sweater or whatever I’m wearing and it’s still available and I’m certain that should I need it, I could press it. I’ve had two accidental times a year ago when I broke my ankle and had a cast on. I had inadvertently set out my alarm and I knew my phone was ringing but I couldn’t get to the phone because the cast I had on my leg was non-weight bearing. It would take me a long time to get to a phone. All of a sudden, a man at my door and he had a key. They had gotten the alarm and sent the ambulance but I told them that I have set it up by accident. That gave me the realization that Medical Alert comes no matter what.

About five years ago, I had to be in a nursing home for a while. And then, when I came home, my son and daughter wanted me to get an alert in case I was by myself. So I got one from another provider and then I changed it to Medical Alert because if I was out somewhere, and something would happen, I could use it, instead of just here at home. I always put it on when I get up every morning. And I always have it close to my bed. I worry less and I know if I need it, it's here. It has been good for me and I felt better having it. I would recommend it.

I do live alone. I'm very healthy but I tripped and I fell down and broke my wrist and three ribs. My little two-year-old grandpa told me that it was time for me to get a Medical Alert so I did. My little two-year-old friend came over and says, "Push button." and he pushed it. The one that answered the Medical Alert was not amused, but that's okay.

My husband died in August and the kids wanted me to have Medical Alert in case I fall. It's alright and if I really needed it, it'd be fine. So far, I've never had problems with it and I'm satisfied with the device.

I got Medical Alert because I fall and then I can't get up. I've never pushed the button but I would like to push the button sometimes and make sure it works. I only put it on when I know I'm here by myself and my husband is playing golf, and I don't wear it every day when there are people in the house. It doesn't bother me at all when I wear it. I feel comfortable having it. It's good to have and I recommend it all to friends my age to get one because people I know have fallen.

I called Medical Alert a couple of times. It wasn't anything really serious, but I slipped in the bathtub. When I fell, I didn't have the necklace on. I was in the bathroom and my sister came in and she interacted for me. They wanted to know who she was and after explaining, they said the fireman will come. It was very rewarding. Also, I've slipped in my closet and I had to call them because I can't use my arms to bring myself up. They were here in no time at all and picked me up. They offered to take me to the hospital but it wasn't necessary. So I think it's wonderful. Every older person, a person who is ill or live by themselves should have it. It's a great thing and the team was excellent. I feel very independent with the device. My sister goes away once in a while and I'm left alone and I also have the little lock that I have on the door outside. I feel very comfortable with it and I would recommend Medical Alert to anyone.

My wife was put into a nursing home and my niece and other people said that since I'm alone all of the time, I should have a medical alert device just in case I have an accident. I signed up for Medical Alert and their rep told me that the buttons were recessed and there would be no chance of pushing them, but the buttons were certainly not like the man told me when he called.

My friend insisted for me to have a Medical Alert device. I wear it in the house and it was something to have when he was out of the house. It's very delicate that it went off three times for no reason at all. But whenever it goes off, the Medical Alert team responds straight away.

My kids, most especially my daughter, wanted me to have a Medical Alert device because I’m up and down the stairs. I had fallen once but I was able to get up. My daughter said I should get one of those buttons that rings when I fall so I got a Medical Alert device. I wear it around my neck and so far, I have no problem with it.

I fell and hurt myself badly. I also live alone so people were concerned about that so we got a Medical Alert device. I put it on as soon as I get up in the morning, and I feel safer with it that if something should happen, there's somebody there. I wear it as a necklace on a chain and it's light. I touched it by accident once and they called right away to see if I was okay. I like the system very much and I'm thankful for their great service.

My roommate and I both have balance problems, and we fall and can't get up, so we have to have somebody come in and help us get up. The Medical Alert is lightweight and I wear around my neck all the time. I have less worried and I've been very satisfied with the service we're getting. We've used it quite a bit and it's been wonderful. A voice on the machine says calling for help and then we explain what the problem is, which is falling usually. The response time is very good and they've been here in no time and helped us up.

My mother but she uses the Medical Alert only periodically when I can get her to put it on. I’m glad we have it but we probably won’t be using it much longer. She’s on hospice and when I am not around, I have a caregiver for her.

I live downstairs from my daughter and their family and she helped me sign up for Medical Alert. She said it was a good idea to get one of them after one time that they went away and couldn’t wake me up when they came back. I wear it like a necklace and I haven’t had to use it yet. But I had a bad experience with one rep about six weeks ago. We called about something that needed to be fixed and the rep said, “Well, hang up and try again.” She wasn’t ready to listen to me. I didn't know whether she couldn’t understand me or I couldn’t understand her. However, I felt guilty that I didn’t fill out on the card about having the door unlocked all the time. I'm thinking about getting a keypad on the door which will have a code so if somebody like the 911 crew has to come and it is locked, there will be no need for keys because they can get in with this code.

I'm very satisfied with my Medical Alert bracelet. I got it since I was falling a wee bit more than I should have. I'm still able to get up, do my housework, walk the dog and do everything but I know the alert is there if it’s needed. I would recommend it.

My husband wears his Medical Alert device all the time. Medical Alert phoned and said that they had an updated device which we got. My daughter has been talking to the people at Medical Alert and they've been okay. However, the new one costs more money.

I would recommend Medical Alert to anybody who’s having a problem with their health. I’m turning 87 and my blood pressure went to 197 last night. I just sat in my lazy chair and leaned back, and in about two hours, I got it down to about 135. But I feel very secure knowing I have the Medical Alert in case of emergency. It’s a little button on a string that I can wear around my neck.

I got the Medical Alert for my mother in law, and once received, she didn't want it, So I returned it, I paid a year in advance 604.89. It was received on 11/13/17, have the tracking number and who signed for it. I called about my refund on 11/20/17. They said they received it, and it takes 3 to 4 weeks for refund. It has been exactly 33 days, I called again today, and it still has not been refunded, the girl said she would expedite it. I asked to speak to a supervisor, she said she was on phone, and she would have her call me. She hasn't called. So please beware, they charge your card right away, but getting a refund is very very slow.

I read about Medical Alert and a friend of mine knew someone who had it and was happy with his. I live here alone that’s why I said I’d get one. I wear it all the time around my neck and I've used it a couple of times. Once was when I was ill and needed help, and the other time was when I fell and couldn't get up. The response was fast.

I'm 73 years old and I have broken two hips. I've also got arthritis and I have damage on my left side from shingles. My kids are far away from me so every time I don’t answer the phone they're driving 100 miles to see what's wrong so I just had to get Medical Alert. Since having the device, I don't worry as much about something happening. It's like having somebody with me. I wear it around my neck every day except when the kids are with me. They could make the chains or the string look a little bit better though. I call and check to make sure my Medical Alert is working good and they're very nice every time. They're ready to help me and they ask if I need anything and I would tell them that I'm just checking my alert system. If I feel that a friend needs one, I'd tell them that I like Medical Alert and I feel at peace when I have it.

My husband passed away three years ago and I was living alone back then. Medical Alert works well. I recently went on a more expensive plan because should I get knocked out when I fall, the device would automatically go on. However, one of the problems I have with my new pendant is it's very sensitive that if I lean over and press against something on my chest, it goes off. It has happened over a dozen times in two or three months. It goes off and then somebody comes on within a minute, and I tell them I'm okay. When the time comes to renew, I'm going back to the older device.

Medical Alert offered me a sense of security and I feel a lot better than I used to. I wear the alert button and it was a little smaller than a pack of cigarettes. I’ve had it long enough now that I’ve gotten used to it. When I leave the house, I always carry my GPS, because I work away from the house, or if I travel, I’ve got the chargeable unit on my belt and it follows my movements. I was supposed to be testing it monthly and when I did, it was working fine. Their response time was 15 seconds and they got Johnny on the spot. I’ve accidentally set it off three times, but I’ve managed to let them know that it was an accident and it got pushed in the study.

My husband is a real fall risk. We wanted a Medical Alert device in case he falls because we have a huge concrete driveway and I have ceramic tile floors. I also had a second one resent so that we had one for each of us. My husband's device keeps on going off and it has been going on ever since he got it. The last time it happened, he was sitting on the couch and had a newspaper in his hand reading it. The newspaper couldn't have set it off by hitting it because there's not enough strength or anything in the newspaper. And each time that it's gone off, he's either been laying down flat on the bed or watching TV. The only one-time we figured he might have hit it on the edge of the table when he was sitting there. They must have felt that it was defective because they sent me another one. The device gets in the way but it makes us feel comfortable. I'd recommend Medical Alert to a friend.

I live alone and being a senior, all of my friends said I've got to get something to let them know what's happening. I looked into Medical Alert and had such a good response from the first guy I spoke with that I decided that if they could be that pleasant then I would go and sign up. I fell three times and their response was immediate. It was really wonderful and I'm very happy with Medical Alert. They provide excellent customer service and it's a comfort to know that I have something that can get me assistance if I need it.

I came to live with my daughter 10 years ago and I had a heart condition. We have quite a large home to where you can’t hear from one room to another. I was by myself for a while around the house when the kids had things to do, and they both were working. I fell one time so I decided that I needed some security and I got a Medical Alert. I wear it 24/7. Last January, I fell in my bathroom at four o’clock in the morning on my birthday. When I hollered for the kids, I remembered to press my button and it reacted fast. It called us the emergency and reached out to the ambulance service. Our police called the house when the kids were already there helping me get up. I had no broken bones, but I hit my head and had a couple of black eyes. But otherwise, I’m doing good. It helped me quite a bit. If it hadn’t been for that and for me hollering for the kids, I would not have been here. I recommended Medical Alert to my friends.

Joan has had Medical Alert way before and, in our experience, the team responds quickly. She wears it comfortably on her wrist. I'd recommend them.

I'm 82 years old and I have severe arthritis and osteo. My heart is also getting old. I live alone and my closest relative is my son who’s three hours away so looking into Medical Alert was a good idea, in case I need them. I have been using their service for 3 years now and I had to use it at one point to get me to the emergency room. Their team’s response time was very good and they responded within five minutes. With Medical Alert, I enjoy my company, I have hobbies I look forward to and have friends that I have a meal with three times a week. I am confident that if I fall, it will be responded to if I'm wearing my button. I would recommend them.

I needed a medical alert device since I've been falling while I was walking for the last two years. I fell four times in 2016 and four times this year. The last time I fell was the last time I stopped walking with a walker and I’m in a wheelchair now. That last fall juggled everything loose and I've been having trouble the last two years with walking right. Apart from other ailments, I have a degenerative bone disease so some of the vertebrae in my spine are crammed down and the rest are bulging out at the back with a disc, and that’s why my legs don't work. My grandson and his wife used to get me up when I fell. I'm heavy-set and they'd lift me up a little bit and then I could scoot over towards the bed or into the chair. They'd pick me up by my arms and stick me in the chair. But the last time I fell, it was in the bathroom and there wasn’t much room to maneuver me anywhere.

I've been very satisfied with Medical Alert. I picked a number of different organizations and I mailed them for information and I ended up choosing Medical Alert. I'm 82 and my children insisted I get it because I still climb ladders to do things. They're in Pittsburg and in Maryland. This was a way of making sure I would be taken care of. Medical Alert calls me when my alarm goes off accidentally and their response time is very quick. They also talk me through at the end of the month when I try it to make sure it's working. Plus they're very courteous and concerned.

Before my husband passed away, he was not able to get out of bed and if he did, he could very nicely fall, so we got the Medical Alert for him. If he can't get up to help me if I fell, then that was the biggest push for getting it. I wear the device all the time except when I go to the swimming pool. I take it out and put it in the locker because there's enough people around if I should do something silly. As soon I could come out of the pool, I put it back on again. I've had good experiences and it's a comfort knowing Medical Alert. If I fell in the basement, I can't get the telephone, so I feel a little better about having it. I could push it and I hope they can hear it from the basement.

We've got the Medical Alert that you put on your wrist, and then we got one that you can put around your neck. And then finally, we got one on the wall where all you do is push the button and they call an ambulance. One time, my husband pushed the button as he was just trying it out and all at once, we had the cops out here to check on us. While we knew it worked, my husband was very embarrassed. But I'm very satisfied with Medical Alert. I'm glad to have it and I'm very glad of the service.

I had a stroke and a heart attack and I’ve been lucky so far. I try to be careful but I don’t want to just sit back and not do anything. If I sit still, I’ll eventually lose the little bit of strength I have so I want to maintain what I have. I also had an accident in ‘07 which caused me to have one of my legs cut in half. And after having to go into therapy, I learned to live with that. The hardest part was I was by myself when I had a fall. I needed something to help me to be alert. If I fall, I have no way of getting to where I need to get to when they’re trying to help me. They have to take my things and just scatter all over the place and it’d be hard for me to get in and out of an area. And that’s what made me really want a Medical Alert.

I'm diabetic and I have high blood pressure and I just recently had emergency heart surgery. So being here by myself, plus I'm unsteady on my feet, it's scary. With my Medical Alert I know someone will come and check. The device is comfortable and I wear it all the time around my neck. I have two buttons -- one of which goes to the alarm system.

I had hip surgery done and the nerve in my right hip got damaged. Sometimes I suffer with nerve pain that goes down to my leg. I was worried that if I fell, I probably couldn't get back up on my own. So, I got the necklace from Medical Alert and I wear it all the time. The only disadvantage is that it won’t work if I’m too far outside. But their team is knowledgeable and recently, they gave me a fall button which is a lot bigger than the other little one that I was having. Should anyone ask, I’d tell them what the Medical Alert does and how it would help them if they fall.

I'm 87 years old and I'm very healthy. But because of my age and that I'm alone my children told me to have a Medical Alert device. My daughter lives 10 minutes away but I could fall. Although I'm alone at least I have this device. I feel very confident with it. We own a jewelry store and they put a long silver chain with the device for me instead of the black thing. It looks better now. But I keep it usually under my clothes. When I'm in the house I have it on top. I wear it if I go in the yard. I'm still covered for that since I have it on while I do a little gardening.

I'm 89 years old and I live by myself in the country. One of my sons talked to Medical Alert and got me one of their products as a safety device. Having it helps my peace of mind a lot and my doctor said she's glad I have it. Otherwise, my children might not have allowed me to live in my home by myself. It's an assurance for them that I'm okay. It also enables me to live in a familiar situation as I thoroughly enjoy the quietness of my home and my independence in it. I'm happy for me.

I know my biggest problem is that I trip and fall. I have artificial knees and I got them 10 years ago. I live alone and I wondered if I don't have Medical Alert and if I fall down the stairs, I’ll be down the stairs for a long time. I will keep the wristband on longer than I should as opposed to wearing the necklace because, with the necklace, I could be picking up something and bang against it. Every month, I am supposed to push the button three times and make sure that somebody answers me then I should say it was just a test. And I hadn’t been doing that because I never really saw what it was I had to do. I set the alarm off and I quickly push the button so I knew it was working which is also why I haven’t had a lot of experience with it. I could get along without the device but that’s just when I get into trouble.

My mother has an account with them. 6 Months ago I sent them a letter to cancel. They never responded even after several phone calls about returning the unit. Now after more than 7 months, they are calling me and my husband for payment. I have offered to send the unit back but they keep telling me we have to make payment of $200.00 or they can't close the account. My mother is 93 years old and in a nursing home and cannot pay a bill that she does not owe. This company has said they will keep calling me and my husband even though we are not on the account. Very bad and unethical. Please do NOT do business with them.

I’ve fallen a lot and my children wanted me to get a Medical Alert. I wear it wherever I go and I hang it up at night so no child can reach. I’m bumping it once in a while and it's easy to go off. I depend on it and I feel confident with it. When I had an actual emergency, we needed it and I enjoy the emergency response they provided me. I have it for two years now and I'm very well satisfied with it. I'd have anybody that would be in my condition to have one.

I'm really afraid of falling. I fell in January and cracked my pelvis. But my husband was here so he called 911. After that, I got my Medical Alert service. So far, I'm satisfied with them and it is working okay. I got this new button a couple of months ago and if you fall, it goes off. I found it very sensitive though. So, I wear it inside-out and close to my body so that I don’t knock the button.

I am by myself a lot and I have a congestive heart failure so I got a Medical Alert. It's here in the house here and I feel okay having it available. I've used the button that comes with it to call in and check that it's working and their response was okay as well. Overall, my experience with the Medical Alert team was good.

I've had a yellow light blinking on my Medical Alert device close to a month. I've spoken to three or four representatives and asked them how to get this yellow light stopped and they've all given me different remedies. The latest remedy, I changed my thing to a full alert and I got a new pendant. The last rep told me my pendant was showing it's out of battery so I had to mail that back and I'm still waiting. I have done everything they've told me and it's still blinking, and I don't know what to do about it. Nonetheless, it's nice to know that I have the full one now so that if I have a fall, they detect it. I really think that I'm doing okay, but it's here as a precaution and that's really what I have it for. I wear it when I remember and it's right here beside my bed. I don't wear it all the time but I know I should and I have to get better at that.

I have mobility problems and balance issues and I feel more assured having the Medical Alert. Their team has been friendly and helpful too.

I got sick and I fell a couple of times. I went into the hospital and from then on, I needed to get something, so my kids decided I should have an alert. I’ve been using my Medical Alert device for only a short time, and I’ve pressed it by accident couple of times. They called me immediately which was very nice, but I really haven’t used it for an emergency. Now I have less independence and more worries because there are a lot of problems that I didn’t have before, like my arthritis and my knees, so my Medical Alert serves quite a lot of help. I wear it around my neck, and the one that I have has the bracelet to sleep with and that pops off in the middle of the night. The Medical Alert people have been very nice to me and always called me immediately even if I didn’t call them.

I’ve had Medical Alert for a long time and I feel more comfortable with it. Their team has been very nice and always polite and they've taken care of everything. One time, I pushed the device for the EMT and their response was very quick. I'd recommend it to others.

I appreciate Medical Alert but there are two things that are not functional in my life. One is my wife has dementia and if it was for her, she wouldn't know how to use it anyway. Two, I live in the mountains where there is almost no cellphone service. When I have it in the house, I have to keep it right next to the window. And so it's just a question of $600 a year for what? So, I have returned it. If I was living in a spot where I could use it and it would be reliable, that would be one thing. But I'm not. I would recommend it to a friend but not in the hills of Oregon, outside of where I'm at. I like the system where I can carry the receiver with me. I would love to have a system but it just doesn't do me any good.

When I used the Medical Alert, it was okay. I kept seeing it advertised and thought it would be something that would help me. I had it for four weeks and it helped with some of the things that I was doing so it was good. If I had it on my wrist and I’m in the kitchen cooking, it would get water all over, so I wore it around my neck instead. If something happened, all I have to do is use my button. So, I keep it with me. Now, I got this to help me and not to worry about trying to get somebody. I would recommend Medical Alert to some of my friends and my relatives.

My daughter wanted me to have Medical Alert since I had an issue with my heart previously. She wanted to make sure that I have some kind of medical protection. I'm alone and I am a long way from having medical services because I live seven miles out of town. I'll be 88 years old next month and I'm pleased and I feel comfortable having it. I wear it around my neck and tuck it into my bra and it's not noticeable. When I press the button to test it, it works. There was one time it didn’t because we had a power failure and it did something to it. I called the Medical Alert team about it and after a while, it started again. I told one of my dear friends about Medical Alert and how much I appreciated having it and how easy it is to use. She had another system that she didn’t like at all, so she sent it back and got the same one I have now.

I live alone and it's good to know that if I get into a situation where I need help I can get it at the press of a button. I feel more secure with Medical Alert. But recently I was looking into replacing it with a Canadian one that I was told would be cheaper. However when I spoke to the Medical Alert people they said they would lower the rate to match the Canadian one so it's all been quite good. The reps were quite knowledgeable and very helpful too. I've had a few false alarms as well but my experiences have all been good with Medical Alert.

I’m 80 years old living in my own house with my unmarried son. I took the Medical Alert for protection because sometimes I’m by myself when my son goes out. It's not something I need everyday but it's been all right as far as I'm concerned. They gave me what they said they’d give me.

I had a fall but not a serious one and that alerted me to try Medical Alert. With the device, I'm just more confident and I don't have to worry about if I were to fall. It has become a part of my lifestyle. I wear it around my neck when I'm awake and I wear the wristband when I'm asleep. I've had the device for about six months and it does what it’s supposed to do.

I test my mother's Medical Alert device occasionally. Medical Alert called one time because they thought my mother had fallen but she didn’t. She sat down and slid down on the floor. I went over and checked on her and everything was fine. Medical Alert called when she needed them. I don’t depend on it but it's nice to have it as a backup. My mother lives in a retirement home and she needs to earn the apartment. And she needed to submit all of her expenses for the year. She doesn’t have a credit card so Medical Alert bills my credit card. I pay it and then I take the money out of my mother’s account so I asked Medical Alert if I could have a statement sent to me because I can't give my credit card statement for my mom.

It took contact with the president of the company to get the check. He made it happen. thank you.

I needed something to grasp, crawl to or find if I had to fall. I'm satisfied with everything about Medical Alert except for the cost of doing nothing. I look at it and think about all the money that I've given them and I haven't needed it. I had it before in Maryland and I continued it when I moved here. I've been using it for three years. I have tested the button and the last time was about one month ago. But as soon as I asked them anything, they're on the job. For one week, I wore the bracelet. But I didn't have to use it. I was covering up a sore on my arm. There was something that had to be removed off my arm. It was not because of the device at all but it was hurting or bothering me there. Then I had the necklace. I've always used the necklace but I only use it if I go outside.

I wear my Medical Alert button around my neck and put it on every day, and my experience with it has been amazing. I've tested it a few times and the Medical Alert team replied promptly. As soon as I pressed it, somebody answered so I said I was just testing it. It's a good idea for anybody of advanced age to have a Medical Alert device. I'm in my 90’s, and if I fall, I would like to be able to get help quickly. I am not a worrier and I didn’t worry before I had it, but once I put it on, I worried less because I knew it was there and I could get immediate help.

My doctor wanted me to have Medical Alert. I live alone so he recommended it. And my interaction with Medical Alert turned out great. They were nice and informative. My Medical Alert device has been fine for me but I hope I never need it.

First let me say that my mom had Medical Alert for many years and thankfully only had to use it once and it worked as it was supposed to. I would not recommend this company for the reasons below. The problem is their customer service. Once I had a billing issue and the only reason it was resolved was because I posted a negative comment on social media. They were more than happy to help me then.

My Medical Alert works fine. If you go down and you got something, you can get people to come and assist you. My device is like a cell phone which I have on a lanyard and wear. It's part of my life now. Sometimes I would trigger the device but it’s mostly accidental and people have always responded. One time, the police showed up and they said that they got a call to come here. I told them that I accidentally triggered it and I didn’t realize that they were going to show up.

I’m a retired senior citizen and have been living alone for a while. I have a condition where I could possibly fall and I made a decision that I needed a medical alert device. Medical Alert was local here plus it was relatively inexpensive so I settled with them. I just put it on and feel comfortable with it. I don’t worry as much if I happen to have a problem that I can’t get help in a hurry. When I accidentally hit the button, they've called to check on me a couple of times so that’s always reassuring. The price though could be handled a bit better. But other than that, I would recommend Medical Alert.

I have the wristband and the one I wear around the neck. However, I don't use it very often because I'm not here most of the day. By the time I come home, I'm ready for bed and I don't wear it in bed because it's bulky and it's uncomfortable moving around. Also, it's a lot of money for me because I'm on my own supporting my husband in a home which I have to pay for, so I might hand my Medical Alert in.

I have Medical Alert for about two years now and it has helped me out a lot. My children got it for me but I've been paying for it. I test the button just when Medical Alert's reps would like to have it and they've responded well. Talking with their team has been great. I've used the device six times and I've never had a complaint about it. When I had an emergency, they sent somebody out right away. First, they called my son or my granddaughter, then they sent the fire department over here. I live about five blocks from the fire station. I've got a blind spot in my house and if I'm in there, I can't talk to my Medical Alert. They can't understand me or they can't hear me. But they'll send somebody out immediately anyway. I wear the device on my arm and having it makes me feel safer since I live by myself.

I live alone, I'm 85, and I have fallen. I have used the Medical Alert device twice and their response time is excellent and they came quickly. However, I'm not very pleased with my device. The bracelet that I wear keeps falling off my hand as it's too big. I called them up and I asked if they could send me another one. They told me no and that this is the only one they have that's compatible with the service I have. Also, when I pressed the button to check it out, I could barely hear them. I called them up to see if they could make it louder. They told me that it's just what it is and that if they don't hear me, then they'll telephone me. But that's not what I want. Their reps are very nice but I don't like the service.

My husband had a severe fall two years ago and again last year so his visiting nurse practitioner suggested that we get one of these buttons from Medical Alert. He stays in the house most of the time but I had felt secure with Medical Alert that he can smash the button if anything happens. We had a problem at the beginning when we had been told that we would have two buttons plus the GPS. It didn’t work that way so they had to redo it because we're both using the buttons. We needed two of the GPS kind and the first one they sent was just the original kit that had only one button and no GPS on it. That was a problem for a while but has already been solved. Then a month ago, we tried to check and the button couldn’t get all of the signals from our house but the team has been good and efficient. My daughter was the one who talked to them most and she said that the lady was very knowledgeable. There are no problems now.

My daughter was concerned because I live alone and I’m getting older. Before she went out and bought something, I went ahead and got Medical Alert. The pendant has been easy to use. Their people are very good at responding. I have the device that doesn’t reach out everywhere but in my immediate area. I feel very good about it and it gives me peace of mind.

I’m 95 years old and I live alone. And although I've always been independent, having the Medical Alert makes my family feel better because knowing that I was alone, they called me all the time to see if I was okay. Now, they don’t worry so much. I have it dangling on my neck and it's a little uncomfortable sometimes but it's fine. I had another device before from a little company but it was not good at all. I tested it and I was right. I looked at quite a few of these devices and I chose the Medical Alert because I had confidence that it would work.

I live alone and my family wanted me to have Medical Alert in case I fell or had an emergency. So, to keep them happy, I got one. I’ve tested it a couple of times and the instructions were very clear. They responded right away and we got the job done. I usually use the pendant because it’s easy. I just put it around my neck and I don’t see it. I had a knee replacement and it was good to know when I was recovering that I had the ability to get in touch with somebody in case I fell. It gives me peace of mind.

My experience with Medical Alert has been fine. Their team has been very efficient every time I needed them. Since using the device, my family doesn't worry about me anymore and I feel safer now living alone. I wear it around my neck and leave it on at night. I've used the buttons several times and the police station is just a mile away, so the only concern I have is that if I call it off, and it's not an emergency, the police are already there. Other than that, I have had no problems and I like them.

I’m glad to have the Medical Alert as I know it’s there when I need it. I live by myself and although I'm on a property where my sister lives, I still feel a lot more rested than if I were a long way away from family. I’m less worried and I feel safer. But I’m having a little problem right now and I talked to a lady last night because the power light keeps blinking. She said to wait about 72 hours, that it may be the battery and it may work itself out. If it doesn't, I am to call her back and they would replace the battery. Other than that, the Medical Alert people reps are very nice. One thing I still have to learn though is to check it ever so often to make sure it’s working.

The Medical Alert team tried to treat me nice but they lied to me, although it might have been accidental. When I got the system at first, everything went right. I set it off accidentally one time and people showed up by mistake. Then a couple of weeks ago, I fell out of my bed and the button went with me and I was upside down on top of it. It set an alert out and I heard my phone ring but couldn’t get to it because I was on the floor. Nobody showed up. I live by myself in an apartment downstairs from my son and I was lying on the floor for four hours before my son and daughter-in-law found me. I called Medical Alert the next day and I told them that I wanted to cancel.

My wife has multiple sclerosis. She hasn’t had any falling episodes for a long time which is good. I’m in and out of the house and I have a cellphone. If she’s adjacent to the house phone, she can get me. But if not, I figured that she should have a pendant regardless and in that way, she can get some help on its way. I always remind her if I'm leaving the house or anything like that to keep that pendant handy. I’m a retired firefighter EMT. If she calls 911 and tell her that, they get out here real quick. They’ve been out a couple of times. But we're kind of working it every which way to cover all the bases.