Medical Alert Reviews

Before, I can push the button and the operator comes on. Medical Alert upgraded the machine and now, they're saying I got to dial a number in order to get through to them. If I'm falling down on the floor, I ain’t got no time to be trying to dial a number. If I can dial a number, then I don't need them. I’d just call 911, and I can keep my money I'm sending to Medical Alert every year. I lost the bracelets and now I have the little computer machine. They told me I can carry it around with me and no matter where I am, I can still get through to them. At this point, I'm satisfied with it because I haven't had problems with it.

I feel better and happier since having Medical Alert. If something comes up, I can mash it in a minute. When I accidentally hit it, they called right away. With the new device, they can tell if I fall. Also, if it got hit, they’ll know and they’ll call right in a minute. Because last night when I was putting it on charge, they called. The reps that I talked to were nice. I had to use it one time and they sent people out right away and then took me right in the hospital.

I test the device every so often and it works good. The new one is a little small. I like the other button that went around your neck better, but that's okay. I got used to it. I had to use it one time. When I was in the bathroom, I fell and I couldn't get up. I was caught in a place where I couldn't get myself around to wiggle out. I pressed the button and the guy asked me what I needed. I told him I fell and I needed some help. In just a matter of a few minutes, the fire department came down and got me out.

I had a couple of false alarms while I was making my bed and they responded quickly.

I have had the device for about a year or so and the comfort and quality of it have been okay. I have tested it, but not within the last month or so because I've been extremely busy with work.

I test my device once a month and the representatives seem very friendly because they tell me what to do. I had a couple of bad falls back in June. They put me in a rehab place for about nine days and then a physical therapist came over and showed me some leg exercises to do one step like that.

If I'm in the kitchen and I fall, the emergency button of the other device that I would press is in the bedroom and that's inconvenient. I like that I got the necklace on my Medical Alert. It's wonderful to have because if I'm out walking, I just take it with me and press the button and help is right there. I referred it to a woman on the third floor and she bought one too. Then I will call this afternoon and have my device tested. They told me I should do that every month, and sometimes, I've skipped it. I've forgotten.

I had my Medical Alert for about a year and a half or so and I like the sense of security. I can call somebody if I have a problem, especially if I'm by myself. I hang it around my neck and I know it's there and I can push it when I need it. I forget to check in with it a lot of times and they'll call and tell me I need to check it on the machine. The whole experience was good.

Everything is all right with my wife's Medical Alert. She's had it for five years now. She had an emergency a couple of weeks ago and they were quick to come.

I like my Medical Alert device. I like that I can use it in the shower. I can keep it on for 24 hours, too. I like their price and their customer service is great. They call me when the battery is low. When I push a button, they respond right away. It's good in case I fall.

I live by myself, and Medical Alert has helped me in emergencies. I just used it Friday. I was making the bed, got dizzy and fell. I didn't try to call Medical Alert because I thought, “Oh, I'll just sit here for a minute.” But I hit my brace hold on something and it triggered the alarm which I didn't know.

I used my Medical Alert unintentionally once. I was in bed. I didn't know I rolled over and it set it off. And it was early in the morning. The next thing I heard was pounding on my door. And there were two police officers at my door who wanted to know if I was okay. I asked, “Why?" And he said, “Well, your medic alert went off, and you didn't answer. And they sent us.” I said, I was fine. So, at night, I put it on the nightstand beside me so I don't roll over on it anymore. I know it works. It makes me feel that not only that I'm in bed and I can't get out fast, if there would be a fire or somebody tried to break in, I can always press that. They would get that help for me. I appreciate it. I'm here most of the time by myself. And I just turned 84. So, it's a comfort to me to know that if I would fall or something and couldn't get up for it or something, what happened, there is something here that can help me.

Sometimes, I get a little disgusted because I feel Medical Alert forever pushes things on me. And it upsets me. I want them to ask me if I want anything added, not just think they heard me say yes and go right ahead. Also, the device is a little expensive. Other than that, I like it a lot.

I have an arm one, a shelf one, and a base. I test the button every month and the response is excellent. It makes me feel safer. Get one and use it the right way.

I only wear the device when I'm in the shower because it's too heavy for my neck, and it always needs charge anyway. But the reps all have been nice to me. I appreciate them.

When I first got this Medical Alert, I had a bracelet that I could wear that would buckle up. But this one, you have to snap it and I can't keep it snapped good. One time, I lost it because the snaps came undone. So, I would love to have one that buckles on my arm. The last time, they sent me a thing that hang around my neck and you have to snap it on. I used to keep it on all the time. It still has that long, stringy thing on there when I have to fasten it up. But I don't like that either.

I've had Medical Alert several years, and everything is fine. It's kind of an insurance policy, but I've never had to use it and I hope I never do.

The Medical Alert device gives me comfort to know that I have it.

I'm laying somewhere and Medical Alert comes and gets me up. They respond in 15 minutes to 25. They’ve done a fine job. If you have trouble getting above the floor, you'll need something to help you, and pressing the button helps.

The device isn't working right. It went off four or five times last week and I never touched it. Then, it didn't call anybody. My daughter is on my list and she said she didn't get a call. Medical Alert told me to keep it for two more months and gave me until November free but I might cancel when the two months are up. The bracelet sometimes bothers me and now I can hardly wear the necklace. It'll talk when I turn over it and I lay on it. I’m afraid it’ll go off on me.

Medical Alert called my daughter one time telling her that I was in trouble and I wasn't. That was not very favorable for their service so I was thinking about calling and finding out about a different service then. One of the things that I did not like about them also was when they told me to call in a certain number to have my set tested. I've done this a couple of times, and they don't call me back whether the test was right or not, and that's bad. They should let me know if everything was still working fine.

I wear my device and I feel safe when nobody's around, which is all the time. My husband’s been in and out of the hospital and while he was in there, I fell and broke my hip. My phone was on the table, and I had to crawl on my back with my fingers, trying to take the weight off of my hip to get to a phone. My son and my husband wanted me to get a device and that helps, more than anything, when you're alone.

So far, I’m enjoying my device. It’s nice to know that someone's there at all times with you. Even though I know that nobody is here, Medical Alert is still here. I need it because I get shortness of breath. Having the necklace makes me feel good. Somebody calls exactly right after I press it.

I like Medical Alert. The device works good when I test it and thinking of something might happen wrong and you're by yourself, this would be a lifesaver. It takes a lot of pressure off of you, and I wish that a lot more senior citizens will follow this method of keeping something handy that could save their lives.

The device is accurate, and I feel like somebody is with me at all times, because all I got to do is press that button. It feels safe.

I used my device once. I fell off my walker, landed on the floor, and I was glad that I had that button at the time. I pulled myself from the hallway, where I was, to the front door because I wasn't quite sure if the EMS would get in, but apparently, they have keys. There were four EMS people who came in and they were right on time. I was sitting on the floor and one guy looked down on me and asked, "How are you doing?" I said, "I look kind of stupid sitting on the floor." He said, "No, you're not looking stupid," but I felt stupid because I could not move my legs. I was trying to push my walker because I was coming out of the bedroom toward my couch, and I couldn't make it.

I wear the pendant, and I've been very satisfied with the service. One time I dropped it when I was getting dressed out of the shower, and immediately, someone called me. Also, everyone's been responsive to my questions. Overall, Medical Alert is there for me, so I would highly recommend it to anyone.

I wear the device around my neck, and it's a little heavy, but it's okay. Medical Alert is good to have, so I'd tell friends to get one. That's important, especially as you get old.

It's nice to have Medical Alert. When I fell, they responded in just a few seconds. I have a new device, and this is third one I've had. The necklace part is too long, and I've asked them to shorten it at least two inches, but they didn't.

I have a watch as well as a necklace, and I don't like anything around my neck, so usually, I wear the watch. It gives me more sense of getting help if I need it.

The only times that my Medical Alert has been used have been accidents, but I know it's working. As a matter of fact, I was just looking not an hour ago at the last time I checked to make sure it was working, and I hit it accidentally and set it going. That's happened twice in two years, and they've responded quickly. The first time, I was out in my car. When I drove in the driveway, the ambulance was right behind me. ‘Cause I wasn't here, they alerted other people. Apparently, they didn't get them, so they called the ambulance.

My device is working really well. I feel safe with it. Two weeks ago, I fell outside and I couldn't get up. So Medical Alert sent someone to help me get up.

I have a feeling of security with my Medical Alert device. When I test the device, a voice comes on to ask what the problem is and I tell them that I'm checking the device. They get to me over the device almost immediately. I've had a very good experience.

I have the Medical Alert device that goes around the neck and the one you wear on your wrist. They do great. I accidentally bumped the device and it went off. When that happens, it sounds the alert there on the box and customer service calls me right away. I feel very safe knowing I have Medical Alert.

Medical Alert has been great and I can be more independent now that I do have this. Otherwise, I wouldn't be living alone. I feel more secure that I have it. Once in a while, the device goes off by accident. I just push the button and cancel it out. Medical Alert puts up with me.

I've got the device on my wrist and it's never been off. I run my finger under it every once in a while to make sure it wasn’t out. The only thing I'm concerned about is if it goes off while I'm asleep, if I get tangled up in my covers. But if I did that, it would just be an accident. When my great grandson comes to visit, he tries it out to make sure it works. It says, “Emergency” for about five minutes and then the people call me on the phone and I tell them that it’s my great grandson that does that. It makes me embarrassed because I don't want to tie it up if it's a real emergency for somebody else needing it. But so far, I've been lucky and I haven't used it for myself. I always recommend it to anybody that I thought needed it.

I test the Medical Alert device once a month and the customer service team is very nice. I push the alert and they come on and ask me if this is an emergency. I tell them that I’m testing and they make sure that everything’s okay and ask me who I am. I tell them and I push the button to go off.

I got along fine with Medical Alert and it has kept me alive. It’s great but I never used it. There was one time that instead of using it, I called my granddaughter and she lives in Hermiston, which is about 150 miles from me. Then, I called the other granddaughter, which is only six miles from me. I told them I was dying so they called their father and the next thing I knew, he was right here in the living room and so was my daughter-in-law. What a time I had. They called the ambulance and I died going to the hospital. I left a deal that if I'm not savable, they should not work on me. I didn't want to have a burden on them. I said that if they could save me and I'm gonna be all right, keep me alive. So, they did. I've lived now three months since that happened and I'm thankful. I should have used Medical Alert and I did not because I didn’t want to have the ambulance come.

I’m glad I've got the Medical Alert device but I’m hoping I never have to use it.

I like the quality of the Medical Alert device. It’s been a long time that I’ve been on it and on my long walks, I take it with me. It keeps your mind off of things.

Someone came in and was talking about how important a Medical Alert is and what good it could do for me. I listened and I believed the person. Medical Alert sounded like it could benefit me in some way. So, I just decided to take a chance on it. It's a good thing to have if you need it.

The quality of my device is fine.

The Medical Alert team have always been polite and knows what they’re doing. I get in trouble because I lean up against the device at the table and set it off, or I drop and it goes off. Other than that, everything's alright and I feel very comfortable with my Medical Alert. I’ve used the button about six times and I just lay down on the floor until they got here.

My son got Medical Alert for me. I've taken over the payments of it. But they were concerned about me living alone, so he applied for it. I hit it once just going by a table, and a voice came on the machine. It was just an accident that I hit it. I just hit the clear button and I got no calls on it. So, it didn't even go through, so it's fine. But the service has been fine. And any of the representatives I've talked to have been polite and helpful.

Medical Alert called me yesterday about testing the device. I need to test it once a month and they are charging me $10 a month for it. The device is a pager around the neck and it gets in the way. You also have to watch that it doesn't hit something when you’re doing something. Other than that, I like it just fine.

I fell twice and I used my Medical Alert button. Help came within minutes and it was really fast. If you want to live for another day, it's better to have Medical Alert. If you don't have people visiting you on a daily basis that would be aware if you're not answering the door, your chances of dying on the floor would be 100%. Whereas if you had that thing around your neck that you could reach if you had to in an emergency, at least you know somebody is on their way.

I have COPD and I live alone. I should have something so that I could get ahold of somebody if can't find my kids. I've had Medical Alert for years and I just got a new one set up. I wear the device around my neck that goes everywhere. It's just the medallion is too big for me. Other than that, I like Medical Alert fine and I've been very happy with it. Customer service has been helpful and prompt. When I accidentally pushed the button or my cat jumped on my chest and pushed the button, they were quick and responsive.

I have a little more protection with Medical Alert so I went for the brand and I’ve had it for years. Every three months, I test the device and customer service is a little slow. It takes a couple of minutes. I had another company for a while and they were right on deck every time. It was a much better response time than Medical Alert. I also had some problems with it and it took them a couple of months. But once they got started on it, everything was taken care of. The machine I had was so old and I got a new one. The only thing was I got it in the mail and Medical Alert does not know that I have it. I pay 40 bucks a month for my Medical Alert and now, you can get it for $10 a month. That's quite a difference. I read all the stuff that came with it and it didn't say anything about the price going up after the second month. I would check around because there are a lot of different ones now.

I feel more secure with having this Medical Alert device. It was a good experience.

I live alone and I work in the yard a lot. If I'm in the bath, nobody knows it, so I love having my button on. It gives me much peace of mind at night because even if someone's breaking into my home and cuts the landline, I can always push my button. I'm not worried anymore about sounds or anything I hear. I know that I've got help quicker than a phone call. I always feel good even in the car 'cause wherever I go, it's going with me. If I end up at the end of the road or off the road, I know I can get help. I see it more not so much health but safety.

I'm glad to have my device even though I set it off a few times by accident. I'm only 4’10 and the garbage cans that we got are tall. I had a bag of newspapers and I braced it on my chest to get it up and over. Evidently, I set it off and didn't hear it because I was outside. Then I put the garbage in there, took it out to the road, come back in the house, then I got my coffee and I was walking past the front door, and they were out in front of my house. I felt so stupid telling them it was an accident.

I find the Medical Alert intrusive. I was sitting here one night, talking on the phone, and apparently, my hand hit the button. I was wearing one around the neck. And the next thing I know, the fire department was in my bedroom. Also, I barely even breathe on the one that I have and it goes off. Perhaps Medical Alert could make it a little tougher to accidentally hit it. I haven't had good experiences with it, but I realize, it's a necessary evil.

Every time we've tested the Medical Alert or a cat has walked on it, it seems to work. The response is 10 seconds at the most. People are polite and responsive. So, we've been pleased with it. She fell during this freeze and power outage way down here. The ambulance came, folks got in here, took care of her and took her to the hospital.

My Medical Alert has been working fine. My children feel safer if I have it and I can call for help. Medical Alert sent me a letter stating they are going to charge me $5 a month to insure my devices. That's a waste of money but my daughter said I should take it, so I will. On the whole, I feel much safer having these devices and I would recommend them.

There were a few times my Medical Alert went off when it shouldn't have. But for the most part, it has been pretty good. The one thing that upsets me is every so often, they call and want to add something else and keep adding to the expense. The last one was for protecting the equipment in case anything goes wrong. Other than that, Medical Alert is worthwhile to have.

My mother and I wanted protection when we are here by ourselves. We used the Medical Alert when my mother fell in the bathtub. She passed away a couple of weeks ago so I'm using the device now. It's very comfortable and I feel safer having it on me. The only thing was when I accidentally pushed this button, it took Medical Alert a long time to come to it. It was over five minutes.

I sent back my Medical Alert fall device because it wouldn't work for me. I can't wear it around my neck ‘cause I can't stand anything around my neck. If I’d lay down, it was choking me. I tried putting it around my wrist and that didn't work. For the extra money, I don't feel like I want it. But I got my regular Medical Alert bracelet and I'm happy with this.

My daughter-in-law insisted that I get Medical Alert. She said that they would know where I would be all the time if they needed to. The device is a pain at times. Wearing glasses with the thing on your face all the time is irritating. It would have been a lot easier if it had been a wristwatch. The device also flops out between the buttons of my shirt sometimes. When I bend over to pick something up off the floor, it sometimes falls out and I have to tuck it back in. I put up with those.

I'm very satisfied with Medical Alert. I haven't had to call for help but I have checked in to see if it's working. I feel safer with the device because I have something to call somebody. If I'm gonna fall, I can just mash the button.

My Medical Alert device is a good thing to have. It seems to be working. It's an assurance that if I need help, I have it. For instance, it wasn't working when I first got up here. I pressed the emergency button and nothing happened. Then somebody called me about 10 minutes late and asked me did I have an emergency. I told them I was testing my device. The rep said if it’s not working, I can always call them. I have two homes and I move in the summer. I always have to contact Medical Alert and make sure they have the right people to call and that they know that I've moved. The only thing is I got something in the mail recently about insurance. I didn't ask for that, and I don't want it.

When I signed up with Medical Alert, their team was polite. I put my device on, and if it doesn't get bumped, I forget I even got it on. If it gets bumped, it notifies me that a fall has been detected, then there will be a response and then the response says that they are locating my location. The device is very touchy, but I understand why. But there's so many times like putting laundry in the washer, and I just bend over and that comes down the least little bit and touches the top of the washer, and it will set off. There were times when Tyrus, my little dog, has bumped it, fell on me and made it go off. It's very very sensitive, but I appreciate that if I should fall or something should happen.

If I'm outside and feel like I'm gonna fall, my Medical Alert device is there to protect me. The reps are very friendly with us.

Medical Alert's reps have always been good. The last time they were out here, they didn't work this lock on the front door and they were pounding on the garage door. My neighbor came over here and they said they were about break to in. Other than that, I'd tell others that they'd better get the device because it's helped me out.

The reps from Medical Alert were very nice and they explained everything to me. My device is good to have because sometimes I'm alone. It'll go off if I fall and to me, it works perfectly.

Medical Alert device is good. Having the device, I feel more like I have somebody in the house with me. I feel safer with it. If I fall and can't get up, I can just smash the button. The only problem l have is sometimes I touch it and don't want to. I've accidentally set it off two or three times but they’ve been real nice to me when I tell them I'm sorry.

The device is not comfortable to wear but I carry it with me everywhere I go. It helps and the service is quick. You have to watch the device though. As soon as you bump it a little bit, it goes off. You have to handle it very carefully. Several times I had a call in and it was false because I didn't know I bumped it. But whenever I accidentally hit it, they respond right away. They always have to find out the location. They come in and I talk to them and tell them it's false alarm.

I feel a little more secure as long as I have my necklace on. When I take it off and walk out of the bathroom and don't have it on, it dawns on me I don't have that. So I have to get right back in there and get it on. But I'm very upset with Medical Alert. Number one, a fella called about March and said that for $5 or something more a month, I could do something else. He charged me for the whole three months on my bill. Then there was another charge on there, “Lock in this and the price won't raise.” That has already been taken out of my checking account which I am very much opposed to. So I cancelled that for everybody. Now, they're going to have to send me bills because of one person.

My Medical Alert is okay, except the new one that I have goes off awfully easy. The one representative I called advised me to wear it higher up. I'm short, so it was very low, so, every time I would sit, it would set it off ‘cause it's very sensitive. So, I moved it up to where she suggested and it's working much better. I feel much better now that I have it. My family also feels better ‘cause they worry that I would fall. It works ‘cause I fell one time and it went off. Their response was immediate. My son and my daughter called. They asked if I needed the paramedics. I didn't know for sure if I did or not, so I said, “Check me out.” So, they checked me out and everything was fine.

Medical Alert gives me the security to know that if anything happens to me, that I can summon some help. Even though I live in an apartment house where if I need help, and I can get to the phone, they have all my information as to where my children are. I feel a little bit more secure that I have this that I could use and especially with the newer one that I just bought, that helps me if I fall and I can't reach it. At least that would notify that I need help.

I'm very satisfied with Medical Alert. I am paying them lower. They are also here in a good timeframe. One time, they had to use the key in the lockbox and that was a good experience also. I really recommend Medical Alert.

I have to get a new Medical Alert because I washed mine in the washing machine. I was at my son's house and I know that it doesn't go that far. So I put it in my pocket. Then, it's in my pocket and I washed my clothes. They were wonderful. They told me it was covered. They're sending me a new one. So I'm just waiting. It's just been a couple of days. But I've been satisfied with it. I wear it every day because I live alone here with my dog.

My Medical Alert device is like a phone. I wear it on my waistband. I have the fall button as well. They said that it didn't detect falls, that I wasn't paying for fall detection, when it did detect falls. A couple of times, if I was at the doctor's, I would take the device off and put it in my purse. Then when I would leave the doctor's, I would go to the car and kind of drop my purse on to the seat of the car, and the thing would alarm. So it had detected that fall. I need to talk with them more about it to make sure I'm getting the protection because there were times when I fell and it didn't detect the fall. I tested it and it didn't detect that I had dropped it purposely. So I don't depend on that as much as I depend on the device that I can press the button and talk to someone. I carry that with me all the time. In fact, I take it to the shower with me and if I'm walking around the house, I keep it on the floor. In case I fall, then I can crawl over to it. I try to test it once a month and I get a response, usually, right away. I'm satisfied with it.

Anybody who lives alone, can fall or get hurt and not be able to get up for something. Then, you have Medical Alert hanging around your neck or on your wrist, and you can press a button and you get help. They've always been very polite when I have called.

I'm very happy to have my device. If I don't fall, that's good. If I fall, I’ll have that. When I had some trouble with the unit where it wasn't strong enough signal-wise, Medical Alert sent me a new one and it’s worked all right. When it's tested, it tests out.

We didn't have any problem with Medical Alert. We had an emergency a few years ago and it went fine.

I had to go to the VA today and it's 32 miles away, so I was glad that I had Medical Alert ​on me. I'd like something besides hanging it around my neck though. I had to put it in my pocket, and I was thinking that might set it off.

I don't like this black cord on my Medical Alert. I’ve had my granddaughter take it up for me, and then it worked its way back down loose and it’s down here on my stomach. That's the only complaint I have with it though. The times that I've had to use the device, it was accidental where I leaned against something and pushed the button. They called and wanted to know if I needed help, and I said, “No, I'm fine.”

I've used my Medical Alert three times. And each time, it took five minutes until somebody was here. The reps have been very polite and they’re right there when I push the button and need help. I got one for my wrist. I wear it all the time like a wristwatch. And I’ve been very happy with it. I told Medical Alert I wanted something I can take out about 1,000 feet, and they said they had one that was 800. I know it will reach 800 because I live about the second house off the main route. And I went into a stop sign at the main route, and they called me on it. And I talked to them. I’m satisfied with it. It has done everything I expected it to do.

My Medical Alert works well. We've been testing and it’s loud. I’m glad. I have asthma, high blood pressure, heart trouble, cardiovascular trouble and I've also had cancer. I have a watch and a necklace. This would be the best thing because I could just grab one or the other so somebody could get to me.

I had a problem one time with them taking the money right out of my check. But it got straightened out. Everything else, I haven't had much trouble with. I set the alarm off a few times and the Medical Alert team was very nice about that.

I have two Medical Alerts, the red and the white. About a month ago, I called them to check because I don't use the red one and I want to get rid of it. But it was already charged to me for the year, so I'll keep it this year, and next year we'll see. Other than that, when we'd hit the thing accidentally every once in a while and it would go off when it shouldn't go off, their reps were very nice about it. I also used it once for an emergency and they were very good.

My wife and I both have the Medical Alert necklace and we utilize it. I have fallen a couple of times and each time, I was immediately contacted by one of the staff. They were not serious falls. I was able to get back up and go on about business. I've also been making my monthly calls to Medical Alert and done updates. I've got it marked down on my calendar to call tomorrow. We're very satisfied with our Medical Alert. Everything is going along fine on our end.

I put my medical alert around my neck and the other one sits on the dresser. I have one I could fix the button to put in the thing. If I need the device, I use it. If I don't ever need it, I’ll never use it. I pay my bills and Medical Alert keeps the device open where I can get ahold of them. Customer service is nice and they answered me when I called.

Our mother is 93 years old and she can't walk anymore without assistance. That's why we got her the Medical Alert and my brother set it up for her. She likes the way the device hangs. Sometimes it bangs against the counter but that's her only complaint about it. Other than that, everything is good.

I return a system back to medical alert on May 17, 2021 with their label and they claim that it did not to the warehouse until May 28,2021 and then they were waiting for me to call again after they have received it to cancel so now they are telling me that it will take 30 days to get my refund. They is very poor business especially after they called me to get more money from me while I had the system.

I wear my Medical Alert device around my neck and I wear one on my wrist. They help me get by. They keep me safe. Right now, I’m experiencing technical difficulty because I have it plugged in, and I never could light it today. It went out. I’m going to call them and let them know. Overall, they’ve been wonderful. Everybody has been lovely. They call and they check on me. They make sure I push my device for testing, and make sure I’m okay. I liked it. It made me feel like family.

I mailed back the new device that Medical Alert sent me. I'm going back to my basic necklace and my wristband for my shower. The new device was too sensitive. In the evening, when I would fix my dinner, the locket would hit something. I decided that I'm too active for that sensitive program. But I like Medical Alert. I've used it for years. Service has been very good. The only thing that bothers me is I live in a big old two-story house and my shower is upstairs, and I wonder if they would be able to hear me if I were to fall in the shower and use my wristband. Other than that, everyone's been lovely.

We got Medical Alert late March. My husband is very ill and I didn't feel good for a few days. I told my husband when we went to bed that night, “Oh, I hope I feel better in the morning.” I woke up about 4 o'clock in the morning and could not get out of bed. I've tried off and on for two hours to get out of bed. I could raise up a little, and that was it. My hands and feet worked, but I couldn't get out of bed. My husband woke up and I said, “You need to call 911.” It ended up that my blood pressure was really low, and I had pneumonia and some other infection. I spent a few days in the hospital, and that really scared me. If I had been here alone, I would have just laid there and died. We decided to get Medical Alert.

I’m 84, I got arthritis in my feet and I have a hard time walking. And if I fall, I probably couldn't get to the phone. With Medical Alert, it's good for me to know that I’ll have somebody near if I need help really bad. It's good to know that if I fall or something and couldn't get up, I'd have my device to push and they’d be right here.

I feel safer with my device if there is nobody around. I would recommend Medical Alert.

I live by myself, and I just had hip surgery. I wear the Medical Alert pendant and go on with my life like I did before. If I fall and I'm unconscious, it will notify the emergency service.

When I test my Medical Alert, the people are very nice about it and always try to explain things to me. It's just that mine came with three buttons, the fall button, the risk button, and one that goes around the neck. I was wondering if I wear either or I have to have all of them. But I’ve been talking to others about it and hope they’ll purchase one.

My mother wears her Medical Alert on her wrist and it stays there all the time. It’s easy to operate, and the team is always on the phone. We're very satisfied.

The device is not comfortable. I don’t like to wear it, but I know that I’m safer doing that. I fell down the porch one time. I mashed the button and the rescue workers came about 30 minutes. I like them.

I feel much safer with my Medical Alert, especially at night, in case the boogeyman comes in, I have it right by the bed.

The team stinks. They're very poorly educated about the equipment. They want me to test every month. I called and asked a simple question, how do I test, 'cause the manual didn't tell either. The first girl told me to hold the button down for five seconds. Then she put me on to somebody else who said to call this certain phone number. I did that and they said that I was calling the wrong number. I then called the number that's on the back of my unit and they told me I was calling the wrong number, which was in the manual as well. They gave me the right one. I put it down on a Post-it note and put it beside my telephone because that's the only way I know what number to call to test my unit monthly.

The representatives have always been very good. It's just that I haven't talked to any of them for a long time because I've never needed the alert system. But it's always hanging around my neck in case I do.

The first week I had Medical Alert, I had two fault calls because I couldn't get to the room fast enough to cancel it. But since then, it's been okay. I'm wearing the bracelet now and it seems to work pretty good. The necklace was giving me the fault calls. Just by leaning against it, that would push the button off, so I have the necklace attached to my walker and I've got the wrist bracelet on. I feel double covered.

Getting everything set up was easy and customer service made everything clear. Having the device gives me peace of mind. I would advise others to take it too.

I've set the Medical Alert device off several times and their reps are super good people. I understand that the device doesn't reach very far away from my home and I'm satisfied with what I have because I don't go anywhere anyway. But I wish that I can talk to the device instead of going to my telephone. I really would have liked to have something that if I was out by myself, I would still have help.

The Medical Alert is working. I live alone and I'm sure that I have help when I need it. Last fall, I fell and fractured my knee. I had to call for help and the medics were here right away.

I had a heart attack and my kids would not let me come back home without the Medical Aler. I didn't want it to start with but they had already taken 300 and something out of the bank to pay for the whole year. But my children are happier about it. The device is on the table right here beside me. It just sits and minds its own business. I have the alert device and then I have the heart monitor because I have a pacemaker. There are all kinds of ways to them being notified. If somebody is having trouble, maybe having blackout spells or having trouble with their heart or something and they're living alone, Medical Alert may be a good idea for them to get. If they live in a bad section of town, it might be a good idea to have it as well.

I like the medical alert device I have right now compared to the one I had before. That one worked but it didn’t suit me. They also wanted to go up on the price and I wouldn’t go along with that. My Medical Alert now helps a lot and I carry it to get out and ride with my dog. I called their customer service to check it out and it’s working all right.

I feel safer with my Medical Alert. If I need help, they can call my daughters. I used it by mistake one time and the fire department came. I didn't even know I had called them. With the Medical Alert, is there is a main little box that you plug that's being charged and it's not too big. But then you carry your necklace and if you're outside, they can't hear you without the box. You have to carry the box with you too.

I'd be in the yard a lot when my husband’s not here and I needed something in case since I was a heart patient. I called Medical Alert and I didn't have any problem in getting the device. They changed it because I just had it for in the house, but I needed it for the outside and out areas. I feel somewhat better having this device. The other day, I was out in the yard and I fell over in an iron chair, and it was very old. I love the outside, and I was leaning over to the side, and the chair just eased on down to the ground. My husband was here and he helped me. But if he had not been here, I wouldn't have been able to get up. I had the medical device and that gave me more security. When I get up in the morning, I put it on. I always have it on. I just take it off at night when I go to bed.

It's good to have somebody that I can call in a hurry if I have to. I heard of people who fall and can't get up. They lay here until somebody misses them. That's a hard way to wait if you're hurt. Medical Alert is there is when I need them. If I push the button, I get connected to customer service in a minute or two and they ask what is wrong. If I need help, they send an ambulance or the police from my city. I'm pleased with Medical Alert.

My husband had three falls and there was not one of them that the alarm went off. It didn’t make any difference because I'm here, but the thing is that it did not go off at all. The Medical Alert team said, “Well, maybe ‘cause you have carpeting.” Our whole house is carpeted. So, that kinda leaves it a little weird. One fall was in the kitchen after that and that did not go off then either. Then the other night, we had a weird call. I was asleep. I sleep only 20 feet away from the box itself. I did not hear it. I did not hear the phone. The police were at the door and what woke me up was the knocking at the door, which I don't quite understand. I had to leave my husband alone one Saturday. I had to go to a funeral. I was gone maybe an hour and a half and he was in bed and knew I was going there. He fell getting dressed, and he was on the floor and couldn't get up. He just laid there until I got back. He never pushed the button because he doesn't think that it's necessary.

I used Medical Alert three times this year in January, February, and March when my husband had a hard time breathing. I like the quick response and I called 911 using the button. Help was here in four minutes. We’re just down the street from the services. And customer service was nice.

I got Medical Alert for my own protection. I live by myself and that was the best thing for me to do in case something happens. Most of the time I'm in the house and the device is right beside me. I only wear it when I go outside. With Medical Alert, it's like someone is in the house with me. Their customer service is also good.

I've had a terrible experience with Medical Alert. I have their device but I haven't needed it so it doesn't fit in my life. Also, Medical Alert keeps putting in and charging me for new stuff that I don't want and don't need.

I passed out and when my kids found me, they called Medical Alert. I was paralyzed from the neck down for 20 minutes. Medical Alert calls for help and I'm afraid not to have them. So far, I just put it around my neck. I charge it and test it once in a while. Customer service seems to respond quickly. The only thing is I'm wasting my money. They raised the price 10 bucks on me and I don't want to pay that.

I wear my Medical Alert device 24/7. I used it one time and it worked beautifully. I accidentally fell and I called them. They sent the help right out. The people who came were very helpful. I'm very pleased.

It's good to have Medical Alert here in my apartment. Sometimes it's good to have it when I'm not feeling well. When I test the device, I call a number, I just push the button, then test it for 15 minutes. If there's something wrong, they let me know about it.

I like my Medical Alert. It makes me feel safer so I can stay at home longer. The device works very well and the cost isn’t all that much for my safety. Whenever I had good luck, customer service always answered quickly and very courteously.

I tested my Medical Alert about a week or two ago when I had the old unit that had to be hooked to the telephone line. They sent me a new unit that I don't have to hook to the telephone line anymore. With how they tested before, they would have me speak into the mic. They would then play it back to make sure it worked. But last time I checked, it didn’t play back. That aside, everything’s been fine. The device hangs around my neck. I fell twice and each time, I was able to get ahold of my own phone and got my kids here to get me up. They can get here quicker than anybody else can.

I'm happy with my Medical Alert service. With it, I feel comfortable now. There's an 800 number on the box that I called once to test the device. I've been neglecting testing it because I am a little bit leery about using it. But the service person that came said not to worry and that I won't have the fire department coming if I press the device.

I'm 97 years old and I'm all alone and Medical Alert is a good thing for anyone to have when they're alone. I had times when I'd bend over something and push the button by accident and they would come here, but I didn't need anyone.

I feel more secure with Medical Alert and when wearing it, I don't notice it. If I ever hit the button by accident, they alert me right away.

I feel more secure having Medical Alert. I wear the necklace and I always tuck it down in my shirt, down in the front. The device could be a lot prettier.

The Medical Alert team is very helpful. I have the button that I wear on my neck. I'd tell my friends not to be afraid to use Medical Alert and that they'd be satisfied.

I feel more secure and safer having Medical Alert. The device works. I wear it every day and at night too. I wear the bracelet at night and the necklace in the day. I also paid some kind of insurance on it too in case something happened to it.

I was living mostly by myself and my kids talked me into getting Medical Alert. It's a wonderful idea and I wish more women have it 'cause it may help out a lot. Their reps told me a lot of stuff that I should know. I know that the device is there, so it gives me comfort.

Bought this system for my mom who has dementia. She wore the lanyard for a few months and then lost it. We paid monthly for years for nothing. Finally I called to cancel, and was told I owed $383 for the lost equipment. Ultimately they agreed to accept $300 and cancel our service. Larry ** repeatedly promised this would be final, and no one would contact us again from Medical Alert. I confirmed in emails to him. Later, I found the equipment and returned it and did not ask for a refund. But I've received multiple phone calls demanding the $83, and now multiple dunning letters. Each time I emailed Larry, who promised to make it stop. Do NOT do business with this company.

The pendant didn't work out because my mother couldn't wear while sleeping. So, we went to the wristband and that has helped. She has been doing okay with Medical Alert. We’ve had a couple of times where we had to call in for technical help with the batteries. Their team fixed us up with no problem.

Medical Alert had this small round one shown on the TV. That was the one I ordered but they gave me the big one. When I wear it on my neck, it is heavy. It's a long one and then if I go anywhere, I carry it in my handbag. Other than that, I feel comfortable since I've had it. If something happens, I can use it. Also, there are some people calling me all the time saying that I'm owing them money. One guy who sometimes called me didn't talk politely.

Medical Alert makes me feel safer but the device is very sensitive to falling. You have to be really careful. You can’t move at all really with it, and when you press the button, it goes off so much. Other than that, they definitely respond all the time. I feel bad because it has accidentally gone off so many times. But at least they were there asking if I needed help and that emergency could be on the way. Then, they would always ask me if there was anyone else there that I was with to reach out to someone for an emergency. So I’d rather for it to go off when I need it or when I don’t need it, instead of not going off when I really need it.

The Medical Alert is for my 91-year-old father-in-law. When he fell in the driveway, I used Medical Alert and I got help to come. We're not always like right there 'cause he's a very private man, even now with people living with him. When we have to go to appointments, he is still left alone for an hour or two. So it's nice to know that Medical Alert is there for him in the event that we have to leave because he won't allow any other family member in the house to help.

I'm not happy with this device that I'm using now. But it is better now because I talked to someone about the volume. I have TV in the bedroom where the battery charger is and then I couldn't even hear what they were saying. If I'm in the bedroom, I can hear it fine. But if I'm in the kitchen, there's no way I could hear it. The customer service reps were helpful. When I had to use the button, they were here before too long after I called. It went fairly well. They picked me up and then checked if I could walk. Everything was okay. And so, yes, it was okay.

I'm very comfortable having my Medical Alert. Every now and then, I get a call from Pennsylvania and the reps tell me to test the device. But I don't wear it because I'm afraid that I'd bump the button and their team will come storming in here to see what's wrong with me.

The reps and the device are alright. But, I tried to charge the unit and it won't charge. Also, when I push the button, nothing happens. I took insurance on the device and if anything happens they will cover it.

I'm proud to have Medical Alert. If I fall or if I get sick and nobody’s home with me, I can call. The police are gonna answer and they'll come and see what's going on. My daughter, Yvonne, always calls and makes sure everything is alright. Everything seems to be in good order. I recommend Medical Alert. I have nothing against any of it because everything had been nice for me.

I needed my Medical Alert since I trip and fall a lot. Having it is security because I'm by myself all the time.

One time, I put my device down on a table and and the controls went off. I was a little upset about that. I just laid it down on the backside of it and I didn't drop it. Other than that, I wear the device everyday and I'd rather not, but I've gotten used to it. At first, I really liked it and I recommended it to my friends. I told them that price-wise, it was good for what I was doing. But I didn't like that they changed the button and started charging me 10 more dollars. Now, they take it out of the yearly fund every year then every month, they take 10 more dollars out for this newer thing. But I didn't ask for the newer thing and that was their doing.

I have to charge my Medical Alert every night and I'm dissatisfied because of that. I didn't have to do that with the other device that I had before. I also saw in the ads on TV about another system that has a battery and the battery doesn't have to be charged. The battery is supposed to last 8 to 10 years but Medical Alert's doesn’t say that and my doctor told me that I needed the one where I didn't have to charge it all the time. There's another one that's running on the battery and when the man was out in the park and he fell, his device worked. And I don't know if mine would work like that or not.

I live by myself and Medical Alert makes me feel safe. I had pushed the button a couple of times by mistake and it went all right. I pushed it back and nobody had to come out. But it takes a while before they respond.

I only use Medical Alert when I really have to and I’m very careful of what I do. If I'm outside working, I bring it with me. I had an incident and the team was here when I called promptly, along with my notification people.

Medical Alert is the cheapest of the two that I've looked into. I do a lot of mechanical work, so I got to be very careful. I have set this thing off several times by leaning over a fender and working and the device hitting the button. Of course, you don't know you hit the button if you're not in the house where the thing is. So I got the police and the medical people here quite a few times already. Their response was within 5 to 10 minutes. I'm good with it except when it comes through 4 o'clock in the morning, beating on the door and the dog goes off and the lights are coming on. It makes you don't want to go back to bed.

I always had good service. Every time I ever hit the Medical Alert button or I use it sometimes, they're there and they're there to help me. They always got me help right away and they stayed on the line with me. There are some times that they overcharged me, but it has been settled.

Medical Alert got good equipment and they are easy to get ahold of. My mom would set off the alarm a couple of times and they were polite about calling. We let them know that it was just an accident and they just wanted to make sure everybody was okay, and they were really good about it. They sent us a button with the fall-down detector. My mom hasn't fallen down a lot but I'm really glad they did that. In case she does fall down, that will go off.

Medical Alert is very sensitive. That threw me at first. I have to be careful that I don't set it off, and I have numerous times. Fortunately, there's a button that allows you to cancel. But I feel safer with it all the way around. I recharge it at night to have it at my bedside. I like the whole thing about it.

Both my daughters feel relieved that I have Medical Alert. I don't wear it around my neck all the time because it gets in the way of everything. But it's always with me no matter where I go or what room I'm in. However, the first time it needed to be charged, it scared me. I didn’t know I was gonna have it talking to me. It said that my battery's low, I need to charge it and it was a woman's voice. I thought, “Where the heck's that coming from?”

I’ve been falling a little bit and I live alone. That’s why I have Medical Alert and I've been pretty well serviced with it. I fell and I pushed the button because I couldn’t get up. My son and granddaughter came at the same time. They came here a little bit before the ambulance got here. They were here right away. Medical Alert has been charging me for that necklace thing and I don't have one. It’s $30 that they need to give me credit for. But they got that straightened out.

My Medical Alert was helpful and wasn't cumbersome to have. I used it a couple times and I’m very pleased with it. They also responded within two minutes at least after I pushed the button. But one shouldn't overuse it. I am blind and I called one night because I thought there was a fire in the house. But it was fog because it was so humid outside.

I wear my Medical Alert on my neck all the time when I'm in the house and it makes me feel more secure. But sometimes, I'd hit into it then it would go off automatically. At the beginning, I didn't know what to do. But now, I know it's a mistake and there's the alert button on the box that I can push. On those times that I'd hit the device, their reps would respond very fast. Then a few weeks ago, a man called me and we had quite a conversation. He wanted to know how I was enjoying it and had lots of different questions. He was very pleasant.

I used a different medical alert service before, then I changed it to Medical Alert to get a cheaper monthly payment. At my age and living by myself, there was not much help in here. So, if something happened at night, I could use that. Since I got it, I don't worry so much about what's happening. It's great for any elderly person and even a younger person that has seizures.

I was having a rough time at walking around the house with my walker, so I wanted to get a Medical Alert. In case I fall, I have an equilibrium. When I pushed the button to test the device, it wouldn't hold for any length of time and it shut off. So, they gave me a number to call and by that way, they were able to help me with testing that out. Their team has been great. I wear the device around the neck and it's a little nuisance once in a while, but it is helpful in case I need it.

A few nights ago, I had my Medical Alert on in bed, which I don't usually do. I rolled over on it and something in it went off. Finally, after about three times and the alarm went off, it quit making noise and I went back to bed. But just as when I got back to bed, it happened three times again. Then on the fourth time, they said, “We're going to send 911 if you don’t answer.” But I had been pushing the button and telling them I didn't need it. That happened a couple of times and that was aggravating. But other than that, I'm highly satisfied with Medical Alert.

When Medical Alert's reps call, they're very polite and very professional. I wear the device around my wrists all the time and it's part of my lifestyle. It's been great.

Medical Alert is much better than what I had. It's great, because if I fall, it goes with me, where my other one didn’t. And when I can charge it, it tells me when it's charging. And when I put it on, it also tells me that it’s charging. I had to wear the whole, big button and everything else and that was heavy. But using it, I feel much better than I did. I’m all for Medical Alert. I would recommend it to anybody and I am well pleased with it.

The reason I got the Medical Alert device was that I fell. The rep was very nice. I was explained well. I wear the device around my neck. If I want to take a shower, I have to take it off. I was told to use it every month to try it out. I used it once and I poked it, but I wasn’t in a falling mood. But when I fell, I didn't have it anywhere near me. I had to go on my backside on a hard floor. It was a little difficult for me. I then pushed the alarm but I didn't get anything. I didn't know if Medical Alert called back or not. I'm going to change it. I'm gonna call the telephone company and get an answer service.