Medical Alert Reviews

Medical Alert seemed like a viable option. It was almost more than half the price less than Life Alert. Still did the same thing with it. I've been able to see that the basic response time is about the same as it was with Life Alert. We check it every first of the month. We press either the actual Medical Alert button or we push the button that is on my mom's pendant. The device has been reassuring. Also, the reps have been very courteous and professional, and able to answer questions I need.

The reps always do what they're supposed to do. But I got a phone call from them and they were trying to sell me something. I didn't have time to talk with them but they signed me up anyway. That was a little aggravating because I didn't finish the conversation and they were charging me anyway. I got my device as a precaution to have somebody that I could get in touch with that would get some help for me if I were to fall too far away from a phone. I don't take it off for anything except when taking a bath.

Medical Alert's team is always friendly and quick to respond. But the bigger device is uncomfortable. You can tell that people can tell that you got it on your chest. One lady thought it looked like a gun. But most of the time, you don't know it's on you.

I live alone and Medical Alert is convenient in an emergency. If I accidentally set the alarm off, I could push the cancel button. The reps are very cooperative.

Medical Alert is perfect for our parents. My dad had a bad COVID and my mom didn't know what to do. So, she hit the button and they dispatched 911 right away. It's amazing. It's worth every penny. I feel more secure.

Medical Alert is like insurance. If I have it, I wouldn't fall. But if I don't have it, I would fall. When I talked to the guy, he wanted $20 a month and I said that was not possible for me. He lowered it to 10. The fellow told me that I would get a new thing to put around my neck. I still have the old machine.

Medical Alert just called to check in and make sure the device works as well as to make sure my mother is happy. She's had this for a very long time and we've done well with it. She has used the device and it was a great experience. She likes the help button. She has it around her neck all day long and puts it right next to the bed at night. Should people need something like that, they should definitely go with Medical Alert.

Alice fell and broke her leg when she lived in California and Medical Alert’s response was good. She was only a couple of blocks from the fire department so they got there very quickly. We’re satisfied with Medical Alert though the price just keeps going up.

I call every month and put my Medical Alert on a test. Someone comes on, calls me by name and lets me know, "Go ahead and hang up the phone. Press your emergency button. In 13 minutes it will go back to the normal setting." I would recommend Medical Alert.

I have problems with my Medical Alert once in a while, but it works okay. When I first signed up, my experience was okay. Then they got some people in there that were kinda goofy, and the man took some of the benefits away from me, and he was difficult. He tried to push me. I had a lady come on, and she settled it all out. She got me set and I got her number. So, if I have any more problems, I gotta call her.

I took my two little dogs and my son's dogs to the groomers. He's got a big dog and that big dog hit the button of my Medical Alert. When I came home, the ambulance and the fire trucks were here. Another time, I also hit it accidentally. So far, my Medical Alert worked really well for me. It's very good.

When I put my Medical Alert on, I wear it all day. But I have to charge it every four hours. Sometimes, I don't do that. I forget. But I'm very happy to have it. It makes me feel secure.

I pressed the button because I couldn't get up. They came and picked me up.

I used my Medical Alert device to call the ambulance when I couldn't breathe and they came immediately. It was great.

I wear my Medical Alert around my neck all the time. It bothers me a little bit, but I'm getting used to it. Since having it, I feel safe. Everything's been fine.

The 1st of March, I fell and had to use Medical Alert to get the ambulance and everything went well. The police officer was here in minutes and the emergency unit came quickly also. It was in the middle of the night so they could get here a little faster. But I was very happy to hear from the police officer. I would have laid here for a long time before I could have gotten ahold of anybody because I broke my hip. So, it's the convenience of having that around your neck, to be able to punch it in. I was very happy with it. The response was great.

It pays to get the Medical Alert device. The reps are nice. One time I fell, they came and picked me up. I sent the one for the fall detection though. It kept going off. Bu I kept the other one.

One time, I was in my sleep, I may have laid on my Medical Alert device and I didn't know I had done that. There was a lady on the front porch. Instead of saying, “Medical Alert. Open the door,” she kept saying, “Open the door! Open the door!” I thought, “I am not gonna open this door.” She didn't identify herself. It really scared me to death. She kept standing on her toes. When I did look out to the right, I could see through the blind, but I couldn't see to the left where the driveway was. She didn't have an ambulance or something alerting anybody or me or anyone. Then I said, “I'm not gonna open this door. What do you want?” She did not answer. I guess she thought, “It must be her.” So, she gave it up. I didn't get a phone call or anything.

The device is comfortable and I like it. I wear it around my neck and I can use the bracelet anywhere. I've accidentally pressed the device twice and Medical Alert was good.

I had my daughter set her sippy cup or bottle close to my device and it turned over on it and pushed the button. Medical Alert got my caregiver, Norma. She was here at one o'clock in the morning. There were fire trucks and everything else too. I’m glad I got Medical Alert. I've got it right by my bed. The device works well and I would recommend it. I just forget to wear it. When I had my daughter, she would sneak and push it.

I was concerned about falling. I got a Medical Alert and I'm doing fine with it. Customer service explained everything like how to use the device if I had a problem. If I had questions, they answered them. When I tested the button, they responded right away.

I'm glad to have Medical Alert because I know that I would get help if I need it. A couple of times I hit the button by mistake, I had an immediate response and that's what I expect. When my husband fell down, I used the button to get the help rather than calling 911. I figured Medical Alert was faster. They came right away and had good help with it. I'm satisfied.

I like my Medical Alert. However, I wish it'd be a little smaller. But it's been a very good experience with their team. They always answer my questions.

The cost had gone up $5 after the first of the year which did not please me a lot. But other than that, everything is okay with Medical Alert and the service has been good. I wear the necklace type one and I like to wear it under my shirt. I find that it likes to stick to my skin sometimes especially if it's warm and that's kind of irritating. But I like the assurance that if something happens, I have that on me, and it's so simple to push a button.

I was afraid if I fell, I had no one in the house to help me and how would I call the EMTs for medical service? So I said, "Medical Alert would be perfect for me." After I shower, I get dressed, I put it on and wear it all day until I go to bed. And I charge it again. It gives me a sense of security. The only thing is they sent me the wrist one which is no good because it keeps opening up and falling down. It's a no snap, very cheap plastic wristband. The one I use all the time is the one that's on the white charger. I could take it to any place, in the car, out to a restaurant because I wear it. And if anything, I press a button and I get help. I called Medical Alert the other day because I was putting in the code for the lock box to remove it temporarily, and I couldn't get it open. The rep helped me over the phone. And it was wonderful.

I'm very close to Airport Road in Fall River and the fire department comes here. It doesn't take them five minutes to come to my apartment. However, I thought I was getting some place and this lady would call me back and explain whatever this $10 or $15 was. She never called me back and I couldn't get ahold of her. So, I just paid it when the Medical Alert bill came in. Also, the device is a nuisance. I don't like that hanging around my neck at night, but I keep it right on the night table. I could just reach it and it's there if I needed it. But it's a very heavy thing and it seems to be a lot of things that you have to plug in to make it work. And it's a waste of time because when I get in the shower, I never put that watch on either. Hopefully, I don't have to use it. It's too much anyway.

Everything is wonderful. When I check in, they're always there. They always got through to my son when I call and he always got here. I'm well-satisfied with my Medical Alert. It makes me feel like I'm protected. I'm really glad I have it.

My experience with the Medical Alert has been good. The new button I got is very sensitive. I can open a jar and it goes off. They would ask if it was an emergency and I would tell them it was just an accident. They've been very, very kind. The medical device is keeping me out of assisted living.

I just had my device replaced. They put a new one in for me. So far, Medical Alert has been fine. Every once in a while, it goes off by itself. But then I tell them that I didn't touch it. So they said it was just an error. Sometimes I'm right about five feet away from it and it scares the heck out of me when it comes because it's so loud.

My friend told me about Medical Alert at church. She is by herself and her son recommended that she get it. So I said it wouldn't be a bad idea for my husband and I to get it. I have kids here but you are not always able to get in touch with them. So, I feel safer with the device. When my husband is gone somewhere, I either wear the watch or put that thing around my neck. But I haven't had to use it, thank God. I’ve tested the device one time and Medical Alert called me and asked if I needed assistance. I told them we were just checking it. They were quick. I would recommend Medical Alert, especially if somebody's by their self.

I'd tell others to get Medical Alert. I wear it around my neck. We test it once a month. Their response time is very quick.

The reps presented themselves well. They were thorough in talking to me about things. I've found the instrument I have useful. I have a couple of people who have identified themselves and given their phone numbers and extensions, so I can quickly get to somebody if I'm puzzled by something.

I'm 100 years old and my doctor said I should have a Medical Alert device because I live alone. I got it and I decided to get the fall feature, too. But it was so sensitive that I ended up cancelling it. The device had gone off three times in two days. I was playing cards and I leaned against the table and it went off. My doctor said not to cancel the device with the fall feature because if I fall with the other device and I get knocked out, I can't get the Medical Alert people. I have to call them back and get the one with the fall feature.

Whenever I mash my button, their team calls me and I tell them everything is okay. I love my Medical Alert. Having the device makes me feel great. At least, I'm not by myself. It's good to have if you're in your 90's.

My Medical Alert button is with me all the time and I have it dangling on my walker. It's just a necklace hanging on your neck, so there's no problem. It's comfortable and very lightweight. Recently, they called asking something about my button not working and it turned out that I lost mine in a snow bank. So, they sent a new one. When my husband passed away, I used it on him. I needed someone to come right away, so I called 911 and I used my Medical Alert. He had one too, so I used his medical alert and they came very quickly.

I set my Medical Alert off two times in a few days. I didn't even know it went the first time, but I was so embarrassed. I had it on my arm, and we were playing games, and I didn't know what I did. Next thing I know, my son-in-law came here. I was in the dining room, we were playing games, and I thought, "Oh, my goodness." I solved the problem by using a chain. I had a locket on it, and I put it on there, and that works well. I put it so the button itself is against my skin. I just put it around my neck, and that works better than anything else that I had. People can even hardly tell the difference because it's black and it looks almost like some piece of jewelry. It's all right to have it. I feel a little bit more confident.

I have the device on my arm and when the edge of the robe closed on it, it made such a big noise. I jumped up in the air. I never got so scared in my life. It was so nice and loud. Before, I was wondering if it really works or not. Now I know it works. I'm satisfied.

When I fell and broke my hip 18 months ago outside, I pushed the button and they here right away because they were just down the street. I had to get another wristband a couple of weeks ago because the other one I had for a long while broke. So now, I'm using this one and I'm fine with it. I'm glad I have it. I'm more relaxed knowing that if I fall, I just gotta push my button and they'll come. That gives me and my sister a sense of security.

They've been on hand when I needed them and they responded immediately. I wear my chain night and day and I depend on Medical Alert all the time. I had passed out and hit my head on the floor. I slid to the part where my badge is and pressed the button. Immediately, they got in touch with me and I got the ambulance here. They got my husband up and he didn't even realize that I had fallen.

Medical Alert is a good thing to have around in case of an emergency. It makes you feel better knowing that you can pick that phone up or push a button and get some help.

I was living alone and I was afraid if I fall. My family kept pushing me to get Medical Alert. Now, I’m not alone, but it’s still a good thing to have when I go out. I feel safer having it. When I'm dressed up, it's a little awkward but it's okay. It’s not heavy or uncomfortable. I put it underneath my camisole. I like it because I can slip it inside something. It's really not that noticeable.

I’m satisfied with Medical Alert. I keep my bracelet on all the time except when I'm showering. The only problem I have is the band is elastic and it gets stretched out. Whenever I had the original system set up, I had the same problem. I had an elastic band that wore out. They sent me a replacement that buckled, more like a belt does. That was good until the new system came out. I had to return it along with the old system. I also forget to do the test thing once a month. Sometimes I will get a call to remind me of the testing.

I wear my Medical Alert every day. I feel more secure, if I fall I can call for help.

I thought it was a door that was open and I pushed it and, sure enough, I rang it and did a bad thing. I accidentally pushed the button and it chimed into the system. I apologized for that. I've already had one time when I accidentally hit the button. I finally have gotten used to wearing the wristband. I'm trying to wear that when I want to be careful with the button around my neck. I'm active for an almost 89-year-old and it gets in my way, and I really don't like the thing around my neck. But it’s made my family, especially my son, more comfortable, and even my friends. I highly recommend Medical Alert. I'm also really thankful that it's set up the way it is. It’s a national organization and they have all the information and it's not like just calling local 911.

My Medical Alert is fine and customer service reps have been wonderful. I know the device is here if I need it.

My mother is 95 years old and she wears the device around her neck. It’s fine. I live almost three hours away from her, so that was one of my concerns. So, Medical Alert makes me feel better.

I wear my Medical Alert around the neck. Sometimes, I don't realize I have it on. I fell one time and by the time I got up, I realized I could get up. I was in my house and getting my first aid stuff out. The firemen were at the door. I ended up I had a splinter in my hand. I could feel it, but I couldn't see it. They removed it. We all laughed about the emergency. And they left.

I wear Medical Alert when I go outside sometimes. It's good.

The reps explained everything and helped me decide what I wanted. I have the little square box that does everything. It has fall detection, and I can use it in the shower or wherever I go. I accidentally bumped it a couple times. Before I could turn around, there was somebody on there. But I don't like that I have to charge it every day. Otherwise, it talks to me and tells me that I have to charge it. I'd also rather have it a little slimmer. I'm supposed to test it once a month but I can't get it to where I can get to the party that's doing the test because every time I push the button like they said I should, I get the emergency system here. I don't know if I'm doing it wrong. You're supposed to be able to test it and get somebody on the other end that says that it's a test and not a medical emergency.

I've used Medical Alert a couple of times as I get dizzy sometimes. It's a good thing to have. I've had it many years.

I'm alone a lot, and I have Medical Alert in case I need it. I haven't had to use my device, but sometimes I get too close to it, hit it accidentally and it goes off. So, I know it works. I'm very happy with it. It gives me more security knowing that there's something I can do. In case I fall down, I can push the button.

The Medical Alert that I have is good. The reps set it up and explained what to do if I have a problem. People should get it if they need it.

The few times I've worn my Medical Alert, it seemed to be fine.

I wear a Medical Alert bracelet all the time. It makes me feel more secure since I'm with my little poodle and we are alone. I'm a happy camper at 85.

I've had to use it a couple of times and everything went fine. I just think they're too expensive. The last time I used them was last month. I had a heart attack and they came and took me to the hospital. Although, it took them a little while to get here. We had to call again and say I was in pain.

I've had Medical Alert for years and everybody's been very helpful and kind. When I would call to check in if everything's working, whoever is on the phone is happy that everything is doing well. Also, they tell me to call them right away the minute anything is a little odd or strange or I'm confused about something and to not wait. They do a good job.

Working with the customer service reps at Medical Alert has been pretty good. If I fall, I could just push a button and I'll get somebody.

The reps have been very nice. Wearing the Medical Alert is comfortable. I put it down inside my clothing so it's not noticeable unless somebody sees a string around my neck.

I live with my son and my daughter-in-law but they're not home, and they live downstairs and I live upstairs. So the Medical Alert helps me feel better if I trip and fall. The reps have all been very nice.

I fell and I pressed the button. Someone answered and EMS was there shortly. But my device has tape at the back of it and the corners are turning up and they scratch my skin. Other than that, the device gives me assurance that if I need help, I can press the button.

I enjoy my Medical Alert device. I'm happy to have it with me in case I fall. Once in a while, I hit it and it goes off. They answer me and I just tell them that it was a mistake. They're quick. I feel relieved.

I was sitting on the sofa and something just pulled me to the side. I thought I was having a stroke. I was wearing my Medical Alert, and then I pressed the button. But one bad thing was they were talking on the phone in the kitchen and I could not hear what they said. I just told them all the time, "Just get ahold of my daughter." I really did not want the ambulance to come. But the cops came and the ambulance with three people. I had my full mind and I could walk. I went with the ambulance, but my daughter could have taken me to the hospital because I was alerted. But I could not hear what they were saying in the other room. It would be nice if I could talk to them on the necklace so that I could hear them talk there.

I feel safer with my Medical Alert device. When I fell at home, I pushed it then they came by to pull me up. My only problem is I have to take it off at night because when I turn over and lie on it, it pushes the button then they call in and wanna know if I'm okay.

They really don't call to check-in. But if you call them, they answer. I also got something saying that they wanted to charge me another $10 for something. I didn't sign it, because I really don't want it. But I've always liked my Medical Alert. When I first got it, I must have touched something. All of a sudden, the police and firemen were here. They were very nice. They knew I was so startled. I would definitely recommend it.

I've been with them since 2008 and I have had no problem with my Medical Alert.

With Medical Alert, I can be home alone and feel all right.

The Medical Alert team is very good. Every time I need to, I call and they come.

The device has been fine. I've had to use it several times and they were here in a short while.

My Medical Alert device has gone off, and their response team was excellent.

So far, I haven't had any problems with my Medical Alert device. I just gotta be very careful because it goes off so easily. Overall, I'm satisfied with it.

Medical Alert's pricing is better than the other company that advertises on television. I wear the device half the amount of time that I'm awake. I assume that it works. That's the important part. When I test it, they're fast.

Elderly father fell and went unconscious. No alert was sent and no one responded yet this company upsold him for their ability to detect a fall or if he was unconscious (how is sleeping different I wonder...)! We cancelled and was told there would be no more charges, of course there was. Don't recommend.

I don't like wearing the necklace but I know I'd need it if I was down. I've used it once and the response time was good. The only thing I have problems with is trying to remember to call them once a month. It would be better if they call me because I forget.

I live by myself and my brother was nervous about it. He told me he was gonna get me a Medical Alert thing and he did. It's wonderful. If anything goes wrong, I get sick or whatever, I mash the button.

My husband wears it when I'm not here and it makes me feel better when I have to leave the house and leave him alone. When we test it, I either call the 800 number that's on the thing or I just press the button and tell them that it was a test. They answer right away.

I wore my Medical Alert necklace the first time, and I set it off. The watch keeps falling off my arm. I like the watch better than the necklace, but I think it should have a different way of latching because it gets caught on my clothes, and it comes off.

One time, I got really sick and I didn’t have anybody here with me. So, I pulled on my Medical Alert device. They asked who lives here and I told them that I have a son that lives right below me. They asked if he could get in and I told them he could. He’s got a key and he came up here. Then EMS came, brought a bunch of stuff in, and started checking me. They finally helped me some but I started to feel a bit better the next day. I'm satisfied with with Medical Alert. I wear it around my neck all the time. In case I might need it, I have it on me.

I'm 90 years old and I'm considerably very healthy. My mind comes and goes, but I have no aches or pains. I live adjacent to my daughter, but they're all gone to work. Having the Medical Alert device gives me security and peace of mind to know that if I go outside and I fall, I can just push that or it'll work automatically, hopefully. As of today, I've never had to use my Medical Alert device for an emergency, but I feel comfortable that it's there if I need it.

I wear my Medical Alert device around my neck. It's very comfortable. When I brought my groceries in today, I may have put some pressure on the button. Someone responded right away. It's just even though it was a false alarm, it took some time for them trying to find my location.

The Medical Alert device is okay. I know I got it in case I need it.

Until my granddaughter tied it shut, the Medical Alert went off quite often. The little hook on the bracelet would come undone. No special reason. Then I couldn't hook them by myself. So when someone came over, I would have them hook them. My granddaughter finally came up with the idea of hooking it and tying it shut. Also, the material that it's made of, when you work continually causes a slight rash. So I have to use a lotion under it. But they were very prompt with the phone calls when it would go off. But then again, I had to wait for a repeat call. Sometimes a couple of minutes. One time I didn't get the call answered but someone came into my house. They were very courteous and nice.

I've used my Medical Alert device frequently, and it's been very effective. They respond immediately.

I had an accident when I fell in the house. My good friend said to me that I should get one of those buttons to have that in play just in case it ever happened again. So we bought Medical Alert. I find it okay. It's not a lot of mess getting it on and off. It's easy for me to have that, it's like a string and you can adjust it. When I go to sleep at night, I sometimes take it off and I charge it then. Then I put it back on. Sometimes it goes off by mistake, but that's just a mistake. They redo it right away. We never really had any trouble with them. We were very happy about that.

I feel if something happens, I've got my Medical Alert device, and it always works out very well for me. I've had two emergencies that I had to ring my necklace. The response time was very good. With the first one I had, I fell in the hall between my bedroom and the hall, and I broke my femur then. I knew I could move, so I mashed my necklace. They came quickly and the EMS looked at my leg and sort of checked it. He said, "I'm afraid it's broken," and sure enough it was.

I’ve had a good experience with Medical Alert and even during the time when I accidentally pushed the button, it was okay.

I was trying to get out of the bed to go to the bathroom and I fell out. I just slid right off the bed. So, I pressed the button and right away, the reps came on. The Medical Alert button is so touchy though. I don't even know I touched it and it goes off. This morning, I had to go for physical therapy. So, I put the necklace and the bracelet on. But I took my garbage down to the basement before I left and it went off two times while I was getting down there. So, I'm happy with it, except that it’s too sensitive. But it’s better that I have that than be without it.

I'm by myself and my kids said that when I'm by myself, I really should have a Medical Alert device. That's what I did and I got it last spring. I had the necklace and I didn't like it. I sent the necklace back two weeks ago Monday because I’m not using it. Medical Alert sent me an envelope to send it back in. There was a note on it to call in a little over two weeks to make sure that it had gotten back.

I wear this big square thing all the time because I got a two-story house and I feel safer with that thing around my neck. Medical Alert programmed it for when I fall, but if I take it off and lay it down into the machine, sometimes it will go off. I just go to Medical Alert and tell them it's a false alarm. I press the button. It tells me, "Wait two seconds. Turn it off.” So, it's okay with me as long as it doesn't get too much with them. I wouldn't do without it. It’s like having another person in the house. It doesn't bother me. I also go out with it on and I don't remember I have it on.

When I fell and couldn't get up, they came in and helped me get up. They advised me as to what I should do and if I should get medical treatment. They were very good. They alert people that need help, which they did very swiftly. I was very grateful for that.

I've tripped the device that I didn't mean to but they’ve been real good in every direction. It gives you security to know that you got something there if you need it.

The Medical Alert response team is great. They take a while but they're usually right there. The last time, it was a little bit long. But it's average. I love the wristband and I like the necklace. I got everything that they told me I could use if I'm out somewhere but I've never used it.

I live alone here at home. If I know I'm gonna stay inside the house, I forget to wear my Medical Alert device. Other than that, I have to always figure out how to put it on. I have to stick it in my bra or I put it in a pocket because it's not very comfortable. In the beginning, everything was fine until I got that second call and they wanted to charge me $10 more if I wanted that watch thing. Then, they wanted to charge me $29 for insurance, which I already had. I said, "No, thank you," and we hung up, but they still charged me on my credit card. It took hours for me to get that money back. As far as the device, it works well. Not only do I feel secure, but so does my family for me. My grandson and my great-granddaughter are happy that I have it.

The Medical Alert has been helpful to me. But it's not comfortable for me to wear. I don't like the blank string hanging around my neck and that's the only thing I have with that. But, wearing it doesn't bother me because I pinned it in my bra and I don't have it dangling down. It's good to have. It made me feel more comfortable because if I fall, I know how to get some help.

I've used my Medical Alert and their response was very good. It does the job and it's very useful. But I think they put the price up pretty good. It went up $15 a month.

I had a different device before but it was not really monitored and the company would alert my sister. My sister takes care of my mother that's 103 years old and I didn't want to put that burden on her anymore. My daughter then got me a Medical Alert and since then, my sister is not bothered. The call goes straight to someone that's monitoring the device and they can call the fire department, which is about two blocks down from my house. So, when I get on the floor and I can't get up, I don't have to crawl to get the number for the fire department. They call for me and that's what I like about it. Also, the device is very good quality because, when I pressed something against me and it went off, their reps were spot on and came talking to me right away.

My Medical Alert device has grown on me now and since I got it, it's like I took a pill that protects me. I check it every month and their reps have been professional and helpful.

Medical Alert is a life-saving thing for me. I live alone and I realized I really need it. I would never do without it. I rate Medical Alert as one of the highest things in the world. That was the best thing that ever came out for senior citizens, older people, and anybody that really need it. I got sick one night, and all I had to do was push that button. I don't know how they got to my door that quickly. I was messing around and doing something, but they were here before I could do anything and I managed to stagger to get the door open. And before I could turn around, they were at my back door.

My Medical Alert is always on me in case I can't get up. Since having it, I have more confidence in not having a crisis. I haven't had any problems with it.

I can feel it when my Medical Alert goes on. I used it for the fourth time and that was 45 minutes.

I was having trouble with a sciatic nerve problem in my back. When I called the ambulance, they were here shortly. I'm satisfied with it.

I used my Medical Alert three times. I've fallen twice and I couldn't get up and I used my alert button and they came. The third one was I didn't feel good, so I called. One time, the first address was hard to find. So, that was understandable. I've had the experience of people looking, trying to find the address. But other than that, it's okay. Because now, it's an address that everybody knows. Several times, it went off by itself going, "medical alert, medical alert," and I didn't even touch it. I called the office and they fixed it. There was also one time when the battery was really low. It took all weekend before I got it back. But I'm comfortable with the device and I'm happy with it.

My device is fine and I'm used to it. My complaint lately is that when it goes off, the phone at home doesn’t ring. They leave a voicemail instead. I end up with an ambulance here but I'm perfectly fine. All I did was brush crumbs off my chest and I obviously hit the button. I am very confused. That aside, the response team is here in about 15 minutes and they're great. They’ve been out here so many times and they know me.

I have Medical Alert just in case of an emergency so that I could get someone quickly. I wear it under my blouse. I'm old but I don't want to be perceived as old. One time I fell. Considering we live half a block from the fire station, they were down here in about five minutes. This device is a failsafe measure. If you live with someone who cannot help you, if you need it, or if you live alone, this device would be good.

I wear my medical alert device around my neck all the time, and it's fine. I never take it off. I even take a shower with it.

Medical Alert has been mighty good to me. I love the people. Medical Alert does a wonderful job.

I've pushed the button once, and Medical Alert's response was within 15 minutes. I like the service very well. Although I am going to look into the prices, a few of companies that are closer to or maybe are even in Iowa. I heard that our Spencer Hospital has an alert system right here in town. So, I'm going to shop around and see what the prices are doing right now, because I have had a boost in taking on more things with the one that I have. I have direct withdrawal, so I only know if they have new things if I get a call, which I do get a call offering those. I've paid Medical Alert by the year ever since I got it, so I'm not sure what it costs a month. At 90, I might be better to go back to just paying monthly.

I have the device that goes around my neck and it's fine. I use it on the first of the month when I check in with them and their team is very nice.

The device is really annoying and dangly. It goes around my neck and I don't wear it all the time.

I try to wear my Medical Alert device all the time. Sometimes, I lay it on the table if I have to take a bath. About a month ago, I was lying on the couch, and I just laid it over on my coffee table there, but it went off. I couldn't understand why did it go off on me. i told the response team, “I ain’t even got it on.”

The latest time I talked to somebody about my Medical Alert, I got the problem solved. My Medical Alert is going off all the time and that was to the point where I just couldn't take it. Everything's okay with it now. Last November, I used it and I was very happy with it. But then, I got a call two months ago, and I'm not really happy with the one that I have now. I had just gotten one a couple of months ago. Someone called me and said, “You need one for a fall.” The last time I had it, I fell and they were here within 20 minutes. He said, “What kind do you have?” I said, “I have a round, black one with a blue center.” He said, “Oh, you won’t need that. You need an oval one.”

My Medical Alert device is good. I've used it twice for real emergencies and everything came through okay. One time, I fell in my backyard and I couldn't get up. So, the person came and got me up. I didn't injure myself at that time. The next time I fell and I couldn't get up, it was the same thing but I had broken my hip. Medical Alert was able to get me some help very promptly. The only thing about my device is that it has to be recharged quite a bit, and it has to be charged up quite frequently.

I've not been happy with Medical Alert. I think I made a mistake. I should have gone with another company. Part of it was the device doesn't want to work, and then they blame it on me. Then, I got an insurance thing against it and I have to pay $5 a month to protect it. It's ridiculous. The Medical Alert reps are nice but I'm old and they try to confuse me. I don't like having to be asked about different things. For a while, the test button on the back has a number to call. That number wouldn't work. They gave me some other numbers and I couldn't find them after I wrote them down. So, it's been one thing after another.

I like my device very much. It has saved my life twice. Their team has come when I need them and that's what I have it for. They've very prompt and they've been good for me.

The one I have is large and heavy and I have to carry it in my pocket. I don't wear it around my neck. Also, they went up in price. I've been paying $119 every three months. They said this month they're gonna out $45. I hope they don't keep going up because I won't be able to afford it. Other than that, they always answer. Sometimes, I accidentally punch the device and they'll call to see if I’m all right.

Medical Alert is wonderful and I'm satisfied with them. They are always here when I need them. One time, I went from the bathroom to my bedroom and I held on to my husband's swivel chair and when I held on to it, it moved. I went down on the floor and I couldn't get up. I pressed the button and their team got me up and put me in bed.

Medical Alert have have always answered if I’ve had to call 911 a couple of times. But it’s got to where I'm afraid to wear this neck thing. Every time I move, it goes off and I have to jump up, run to the phone, and tell them to not send nobody since there's nothing wrong. In fact, I’ve got it laying on my end table right now because I'm afraid I’ll hit it and make it go off. And I don't feel like running to the telephone and explaining to them. I have jumped up $15 a month before the coverage and they didn't tell me it was going up. The device has been sitting here for three-years and I can’t understand why they keep adding to it.

I have a watch on my arm and the other thing with me that's the size of a watch. I don't like that. I keep the Medical Alert on my arm and sometimes I hit it and it calls them and lets them know that they'll call me and ask me if I'm alright or if anybody is with me that needs help. The reps are courteous and they just put it in as a false alarm.

Medical Alert has helped me if I needed help. I'm more safe with it. I had a device that wasn't working right. They couldn't get any satellite connection. They checked it out and said that it wasn't picking up right. When I did my emergency check on it, I could hardly hear the voice on the thing. So they replaced it with a new one.

I would give this company zero stars if that was an option. My elderly mother lived by herself and fell back in April. She spent 12 hours on the floor before she was found by her neighbors. The company offered no explanation for the failure of their product other than that maybe a wire was loose. My mother suffered a subdural hematoma. She spent a week on the hospital, 2 weeks in rehab and died at the beginning of June. I called the company to cancel her service. They are now telling me I have to pay for service she didn't receive as well as a $450 for her lost equipment that someone must have mistakenly thrown out when they were cleaning out her apartment. Beware.

One time, I had a problem where I told Medical Alert it was not an emergency. My cat had walked on the button. It wasn't an emergency and the next thing came the ambulance, the fire department, and the police. It was really quick. I know as soon I got off the phone and there they were. I'm always afraid that I'm gonna hit the device accidentally, but it works.

I'm always bumping into the device and it goes off. It says, "A fall has been detected and we're contacting the emergency people." Then, I have to press down on the receiver part of it and it cancels the call. Because that happens a lot. It's very sensitive. I wear the button around my neck all the time when I'm home alone. It’s very comfortable and the quality is good. It tells me when it needs to be charged. Sometimes, it tells me right in the middle of the night, so I try to put it in the charger immediately. I have tested the device and that worked fine. You just press a button and the reps come on and I say, "I'm just testing the device." And they say, "Okay. That's fine." They answer me.

I've got an alert system with Medical Alert but I'm not happy with it because it keeps going up on me. They just told me that it was going up the next billing. Everything has gone well when I’ve used them. But I'm 92 years old and I don't like something that goes up $10 a year so I am working on trying to get something that’s not expensive.

I’m completely satisfied with Medical Alert. The device gives me comfort knowing that I got help if I need it right away. I do the testing every month with the reps and it’s good.

Someone calls to see if I need help if I accidentally push the button. A couple of times, mine got pushed accidentally. I don't know that I pushed it so I don’t know how long it took Medical Alert, but I reckon not very long. It surprised me that I have to pay so much for the device. But it’s alright. It fits into my everyday life and doesn’t bother me at all.

Medical Alert only took care of me right here on my property. I would have liked that when I was away from home, out in the community, and say, somebody grabbed my purse, I could push a button and it sounded an alert so that maybe somebody would help me. I sent the equipment back and I had a note with it saying that I didn't want to pay for it anymore. I called one day and talked to a gentleman, and we only had gotten started talking about this and he said there would be another type if I wanted to keep it. I had an emergency call and I said I would call him back but I didn't.

Medical Alert calls in to check monthly, makes sure the device is working and to add other services at a cause, which I don't appreciate. The reps try to push other services which cost more onto what we originally paid. The Medical Alert device is easy to use. My husband wears it like a watch or he’s got one that he can put around his neck. But he forgets that he can get in the shower with it on. He doesn't understand that and thinks he needs to take it off. He lost one of the devices and needed to get another one. And Medical Alert said they would send one but they didn't ever send one. So, that was something they didn’t do that they should have.

Medical Alert sent me another necklace. Why would they do that? This is a gray one, and I had a black-blue one. But I pressed the device to check with Medical Alert if it's working right. They were good.

I’m epileptic and I fall. I wear my device on my wrist, and I press it and Medical Alert asks me if I need help. What I have is a lift. So, the EMTs come, they pick me up, and that's the end of that.

My Medical Alert is great. It’s good to have.

My device serves me well, and I rely on it every day. The representatives have always been very courteous and kind.

I got the high alert and it's so sensitive. Just setting it down on the cabinet sets it off. But other than that, I’m quite satisfied with it. I have fallen several times and I like that it's available when I need it. If I fell and couldn't respond, they would come. The last time, I had a stroke less than three months ago and they responded within minutes.

I've accidentally hit the button many times and their response is very good and quick. I’m perfectly happy with Medical Alert.

The device is heavy but I like the quality. I like it now better than before when I had that thing that would go off too many times. I took that off because I don't wanna get accused of calling false emergencies.

With Medical Alert, I had the security of knowing it could find me if I ran off the road when I was traveling and now, I live in a care center and I have rooms where I can't get to an emergency call, which is why I have it. My experience with their team has been wonderful. But I wish they'd give us the choice of a nicer chain, so it looks like jewelry instead of a piece of cloth.

When alerted, it takes a few minutes for them to get on the line and bring up our account and ask the questions like, “Do you need help?” Other than that, the button is okay. It’s just a matter of getting used to it.

Working with their reps is fine. They sent me the big device and it sits on the counter. it's there when I need it.

The device works fine for me. I've used it three times and they were there in six minutes. I liked the timeframe because I didn't have to wait very long. Also wearing the device doesn't bother me.

Medical Alert is a good safety precaution. It puts my family at ease. The only thing I wish iis that it covered more territory. It can only do 600 feet from the station.

I liked the Medical Alert device a lot. I feel safer with it. If I'm in bedroom, the response is usually right away. When I was home, it went off when I was asleep but I'm happy with it.

I talked to someone from Medical Alert once and the conversation was good. There were no problems. The device makes me feel more secure.

With the nature of the program, the device is very limited, only for indoor use. And if anything happens and I’m away from home, I would have no coverage. But it’s working all right.

This thing goes off so many times, especially if I’m over the kitchen. One night, I just put on my nightgown. I pulled the device out of my nightgown and it went off. Other than that, it works good.

I was sitting in the kitchen, paying a bill, and I started to write a number on the check. I knew in my head what I needed to write, but my hand wouldn't function. I tried to call somebody. I could just push buttons and it would keep coming back, didn’t call and go through. I remembered that I just got out of the shower shortly before, and where I put that device on the desk drawers. I tried to get up, I could get up and I got to it, pushed the button. I could hear people talking and it was my neighbor talking to Medical Alert's people. They got an ambulance.

I fell on the back porch. I had the bracelet on and I pushed the alarm on it. It wasn't long, the fire truck and emergency car were here. And they got me up. The device worked great. I like it. You need to get one.

The device is like a security blanket for me. The problem is I keep setting off the device all the time. I call them at least once a day and it's been when I've had to speak with them.

I know how to use my Medical Alert. And I've had it for years. I wear my little necklace around my neck the all the time. I have a key and lock thing that I have with Medical Alert that has my number that they put in the lock. And the ambulance can get into the house if I would hit the alarm. It's there when I need it, which I’m thankful for.

I like my Medical Alert.

I'm very happy with Medical Alert. I check it once a month.

When set my Medical Alert up, it was a pleasant experience. I wear it around the neck, but it also has another thing that I wear on the belt. I'm satisfied with it.

I wear the bracelet because I'm on oxygen 24/7. If I have the necklace on, it gets caught into the tubing. When I first hooked my Medical Alert up, I didn't know I had to push the button. All of a sudden, they called and asked what the problem was. Then the police came pulling up. My grandson was on vacation, and he's one of my people to call. They called him with an emergency alert. He got panicky, so he called my daughter who lives in Pennsylvania.

I've had my Medical Alert device for almost seven years. I’ve got it around my neck, and one of the strings broke. I can’t figure out how to change it. I wish it would be up higher on my neck. I should have it replaced but I don’t want to pay for it. I don’t want to lose it either. When I fell and couldn’t get up, my daughter-in-law walked in about two minutes after I fell. I also had EMTs and a firetruck here. I had plenty of help. Once I hit that button, the people were here fast. I’m happy with it.

I've always felt very comfortable with Medical Alert and I wear it all the time. When I thought I was having a heart attack, I hit the button. They came and took me to the hospital. Everything was perfect. They were very business-like and comforting.

My mother has used Medical Alert a time or two, and it worked out fine. The response was very quick. The fire department was sent out and they helped her out. Their customer service has always been good.

I'm more comfortable with having Medical Alert. They respond immediately when I test it. I'm very happy with it. I have told someone and they got it. It gets in the way a little bit if I'm doing something, but it's okay. I have it on my wrist certain times of the day and I have it around my neck when I'm out with my flowers in the front of the house.

Medical Alert is good to have. However, this new necklace I've got is heavier than the other one and it loosens up by itself. It is annoying at night when I'm sleeping. I'll turn it on several times at night in my sleep. But this one’s better because it indicates your fall.

We're having good service with Medical Alert and we're satisfied.

I've had a false alarm once that I had to call in about. I pressed it accidentally. Medical Alert was quick to call. Is it possible to get a new thing to hang around my neck? Mine has become ratty-looking. Other than that, I'm comfortable with it.

I’d recommend Medical Alert for anyone who needs it. It gives my family some assurance.

I feel confident that I have the Medical Alert. It went off once when I hit it and they responded to me immediately. They were very helpful. I’ve already recommended people who have picked up on medical alert too.

My Medical Alert device is available when I need it. If I call them, they come right on immediately. They are excellent.

I had the device around my neck, but then I called and Medical Alert set me up one for my wrist. Now twice, I’ve hit it accidentally, and I hate to do that. My granddaughter's almost five and she got it one day and pushed it too. The response was real fast, and I told them it was a mistake. They were real nice about it. The reps tell me to do the check-in once a month, but I get busy, and they don't call either. I don't remember to do that and that makes me feel mad when I do remember it. Overall, I feel a lot better when I have the device, but I'm clear down in Springfield now and I didn't bring it with me. I knew it wasn’t gonna work here, and I’m babysitting two granddaughters. I talked to Medical Alert about one that I can take with me to other places, and they said I could and the extra cost wasn't a lot.

The monthly check-in is fine, but if I forget to charge the device, Medical Alert is always calling my son, and I don't like that. My son is the one that originally checked them for me, but I'm the one that's paying the bill.

So far, Medical Alert has been pretty good, and my son renewed it here a while back. I've also talked to people and told them about it, but they don't seem to be interested. Most of them have close relatives right by them, and they feel safe enough the way they are. I haven't had to use Medical Alert, but I've bumped it quite a few times, had false alarms, and they responded quick. I'm outside a lot, and where I live, it’s not smooth walking at all. I live out in the country by myself, and it's a mile from the nearest neighbor. So, I feel real comfortable with the device and I believe in it. If anything happened to me, I’d get use out of it and they'd be right here quick. Otherwise, I wouldn't get no help at all. I got a new device, because the other one seemed to not be holding the power on it, but when the voice comes on, it's really low like when my device is running low. It used to be high pitch.

I love Medical Alert. The reps came after I fell but they were as nice as they could be. I know some of the men who work there and they’re called the rescue squad. Matthews is the head and he knew me but I had forgotten him. A man called me and said they would send me a new necklace. I got it the other day and I gotta call in. I’m supposed to check in once a month with Medical Alert so that's what I do.

I've had the whole unit for 12 years, and Medical Alert's customer service has been all right. A couple weeks ago, I mashed my emergency button by mistake, and I had to let them know that it was not an emergency. The people in the office are very friendly and take care of situations if I have any. Everything is right on top, and everybody reports in on time. They were here on time in case I didn't get the alert.

I had Medical Alert installed in November 2013. I have reached out to them a couple of times, and they've been responsive and very nice. One time, I asked them to fix the one on the wall because one part of it was not working, and now, I have a new system. They gave me another button, and I haven't had it all that long, but it's pretty good and more than I want. They have it on my computer besides telling me that I didn't set the alarm on it. Accidentally, I hit the button I was wearing and they showed up at the door.

My Medical Alert device is wonderful. I got one that travels a long way and I can keep it on in the shower, too. Other ones didn't even take me to the barn. Everything's worked fine.

My sister had Medical Alert and she liked it really well. I also got one and it works well. I feel better having it. I feel a lot safer with it, too. I wear the wrist one because it seems better for me than the necklace. I fell last November, and they got the call and sent someone out. So, that was good. I passed out and I didn't know that I had fallen until the EMTs came.

I use the pendant, which I put on in the morning. One day, I was in the car and it fell onto the seat. They asked if I had any trouble and I explained that the device just fell. The response was good. But I'm not too happy with the company because they said they would take off the charge for six months and they never did that. Also, for the last couple of days, the medical device doesn't say it's charging when I plug it in for the night. It does charge, but it's not saying that.

I don't wear it anymore. It was doing too many false alarms and I got tired of it. It wasn’t malfunctioning but it was too easy to make it send an alarm. I just brush against it somehow and it would go off.

I fell one day last year on the sidewalk and before I hit the ground, Medical Alert answered. They helped me right away. That was the only time I’ve had to use it. But it came in handy. I really like it. It’s a lifesaver. I have the chain necklace and it rubs my neck raw a little bit. So I’m always wondering if they have any different kind.

My father has had Medical Alert for years. They check on it and see if it’s working okay and to make sure he’s testing it. They've been perfect.

I like the Medical Alert device. I pin it on my shirt. I set it off accidentally a few times and they were quick to respond. Everybody needs one when they get old.

My mother was alone in the home so we got her a Medical Alert device. We've had a couple of incidents that accidentally triggered it like when she bumped it undressing. Customer service called the house and my mother told them it was not an emergency. This device works fine and it's worthwhile. We've been satisfied with it. Everyone we've talked to has helped us resolve any issues that we've had.

My Medical Alert device is fantastic. It works anywhere. I've tested it in a number of places and cities far away, and it works. It works really great when you need it.

I got diagnosed with this SVT condition where my heart speeds up out of nowhere. One night, I was thinking that there must be something where I could push a little button and people could pinpoint where I'm at in case of an emergency. I looked it up and found Medical Alert. I've done a test once a month with them and they're pretty good. Some are faster than others. I keep the device in my house right now and I take it when I go on to that dead zone where there's a two-hour drive and there's nothing there. This is just in case something happens. Go with Medical Alert. I'm happy with it.

I hate all these chains around my neck but somebody said I could get the device for my wrist. I said that wouldn't work out with my small dog because he sits on my lap all the time. I’ve set off the button a couple of times and I told the response team that it was a mistake. I asked them if they could do my monthly check because of that call. They were nice. I've already recommended Medical Alert to a friend who is a lot younger than I am and she lives alone. But she hasn't made any response and doing anything. But it's okay.

I used the device once and Medical Alert's response time was excellent. I rely on it now, because I've had it for a few years, and I'd feel lost without it. I feel I'm very safe and if anything happened, it's there.

Medical Alert called me right after I got it, and I set things up myself. When I dropped it, it set off the fall alert and we've had it checked three times because of it. It's real sensitive. I haven't had to use my it, but that has a good signal. I had another medical alert, First Alert, and it was lousy because they only went on AT&T. I don't get AT&T, only about a mile from the house. The alert for in the house was good, but the outside alert didn't do me any good.

I use my Medical Alert from time to time, but I don't have it on 24/7. But I feel more comfortable having this device.

I wear the device around my neck, and it's fine. There are days when I'm more confident with it and days when I'm not. Still, when I've had to use the device, the reps were very nice.

I'm satisfied that I have my Medical Alert.

I was in the basement sorting some things and I fell and fractured my hip. I laid there 17 hours before my grandson found me. He called 911 and I've been recuperating ever since. Now, I'm wearing a Medical Alert device and I don't mind wearing it. Even though I haven't had to use it, I feel safe when I'm wearing it.

My washer and dryer is downstairs and I feel safer when I go down my steps with the Medical Alert on. I also have it hanging in the bathroom when I do the shower. I don't have a lot of money and I hate to pay that much but I feel that I need to have it. I used it for what I thought was emergency. I had a bad dizzy spell and dialed them because I was not even able to get up to go to the bathroom. They came out in no time and offered to take me to the hospital. Everybody's been very nice talking to me even when I have to test it. I test it once a month like I’m supposed to. Someone called me and tried to sell me the one where if I fall and might not be conscious, it would send the alarm. But when I read the instructions, it was not 100% so I sent that back.

My Medical Alert device is working. When I open something that’s really hard to open and I bring it toward my chest and get a better grip on it, I forget that I have that pendant down there under my shirt and I set it off unintentionally. I talked to them about that and say there’s no one here that needs help. I did take a fall a couple of weeks ago, and somebody came, and I got taken to the Emergency Room. It was good that I have the device. I didn’t want it, but it has proved itself. It’s been good to me.

I've been pleased with Medical Alert and I feel more confident now since having the device. I wish I didn't have to charge it all the time but I have a schedule worked out so that's no problem.

The Medical Alert device is a good thing to have. I used it one time and they called the ambulance for me. It didn't take long for me to get help.

The device is fine and when I checked to see if it works, it worked straight away.

Hersa is good with the device. She keeps it on all day and she hasn’t had any problems as far as using it.

Medical Alert is an excellent idea for people where they aren't really stable on their feet. It gave me the comfort of knowing if I had a situation, help was available. For anyone in my situation, I would highly recommend it.

They all worked when I pressed the button. It said, “Calling for help,” and a lady came on and talked to me. The only thing I didn't understand about the device is if I fall outside and press this button, I wouldn't be able to talk into the device by phone. Other than that, it's a good deal if someone is mainly confined inside their house.

I am happy with this device on my wrist. I like it better than the necklace because I wear this oxygen and the rope is tangled up around my neck. I accidentally hit the device last month and they contacted me pretty quick. But they were calling and I didn't know whether to answer or not because of these telemarketers who call every day. On the fourth call, I answered though and they asked if I was okay.

I wear my bracelet all the time. I keep the other one by the shower, but I haven’t had to use it, thank God. I feel safer since having the device. Because I’ve gotten where I lose my balance and I stagger around. I’m 81 years old. I have vertigo, bad back and bad knees.

I wear my Medical Alert down my neck and it’s not heavy at all.

The first Medical Alert device I had didn't go off when I fell. It was about a week ago that I had to send it back. I fell on the 9th of this month, and it didn’t go off. So, my son was very upset with me because I didn’t go to the doctor, and he was more upset because the device didn’t go off for the ambulance to come to take me to the hospital. I have a second one now and to my knowledge, it’s working right.

With the old device, before Medical Alert switched it over, I could wear that. But the one that they sent me, the disc in the center on the old one is contrast. The other one was concaved. And when I wore them on the last time, it beeped three times just from hitting against my chest or neck. But it's doing me no good anymore. I won't wear it, because it keeps going off. Somebody called me and wantsed to know if it's an emergency. I told him, "No." It's stupid. The one you wear on your arm, that rubber strap at the side is crap, also. I don't know who came up with this thing, but it's terrible. My wife still works and I'm 79 years old, so I figured, in my age, I could fall. And if I do, I can't get myself up. So, I would push the button so I could get some help. But I won’t use this damn device because it always goes off. And I'm seriously considering returning it to Medical Alert.

I have the wristband and the necklace thing. I use the wristband every day, because I can put it on and walk around the house. And it doesn't go any further than my house. But I don't use the necklace too much. I have it hanging in the bathroom on the towel rack. I use the wrist one, because I sleep with it too. I tested it yesterday. I had to make a test every month. It's a black band and it has holes in it and little knobs which go in the hole. And I have to go all the way to the end to put it in. My wrist is very tiny. It's a little difficult, but I manage. That's why I leave it on. If I get dressed up to go out someplace, I usually take it off and put my wristwatch on and take my phone. It went off once. I don't know why. It's a very loud, "Do you need help?" And I said, "No, no, no, everything's okay. I'm all right. It was an accident. I don't know what happened, but I'm fine." Medical Alert asked me what my name was, and I told them, "Joan **." And they said, "Oh, okay."

I wear the device like a necklace. It doesn't bother me. I'm satisfied and I feel safer at home by myself.

I woke up in the middle of the night and I couldn't inhale. That went on one night. The next night, it started again. I held down the panic button and they were Johnny-on-the-spot. Another time, I received a wristwatch that I could wear with the Medical Alert on it. I put it on and when I was polishing the wheels on my car, I heard an ambulance. They stopped at the end of my driveway and they said my device was going off. So, I quit wearing that. Other than that, it's a good thing. But for $600 a year, I don't really feel like I need it.

This is assurance that I have help if I needed. Customer service is fine. But I just got a bill for $15. I didn't understand what that was for because I paid for the six months.