Medical Alert Reviews

When I call Medical Alert, somebody comes quickly. They're courteous, friendly, very kind and considerate. I’ve fallen several times a year since I've had my device. It's been a godsend to me because when I fall down, I can't get up again. The necklace is more comfortable for me than the bracelet is, so that’s what I wear. It’s a wonderful thing when you live by yourself.

Medical Alert's staff has been really nice. As far as the device, it would be good if the pendant was a little smaller because it's kind of bulky sometimes, and it gets in the way hanging down. I hadn't really had to make contact but one time when I needed another emergency kit to go on my refrigerator. It was really effective because they sent me my new form right away. Overall, I feel safe having my Medical Alert around me knowing that I can use it in my house or out of my house.

I carry the device with me all the time. It's always working. I'm comfortable with it. I also feel good because I was told that if I fell or passed out or hurt myself, this device will notify the company.

I got it and it was used once accidentally. The therapist was here and she touched it. Their response was very good. I'm safe when I feel it’s here so I'm very happy.

Just having the device is a comfort. The potential is fabulous. Every month, I'm supposed to test it but I forget. But when they call me to see why I didn't test, they're lovely and very, very nice.

They respond real fast. I wear the device on my neck and it is comfortable.

I'm very happy with Medical Alert. I goofed up twice where I pressed the button at the wrong time and the people talk to me. One time, I had three policemen at my front door and it was embarrassing.

I pushed the device accidentally one time and it worked. I feel safe with it. I'm happy with it.

I have had excellent results with my Medical Alert. I've used it for an emergency and I asked them to please hurry because I didn't think I was gonna hold out much longer. Within a matter of minutes, they were here. They brought in the oxygen tank as soon as they could. They knew that I needed it.

I've knocked the device a couple of times by mistake and Medical Alert was very nice when I told them it was a mistake. After I first got the device, they called me to test it, and I tested it. So they told me to tell the guy on the other end that it was just a test. But whoever that was, failed to say it was a test. So all of a sudden, I had two fire trucks here and firemen at my door. We took care of that. But it went through and it worked. It's been a wonderful experience. But sometimes, the device is a pain in the neck because I'm short and it bothers me where it hangs. It gets caught in my underwear or on my bra sometimes. I can pull it up. But it pulls my neck down. Now, I got the device for falling down and I'm not too happy with it. I leaned against the sink and it went off. If I lifted my arms up, they came up too. So that's kind of a pain in the neck. But overall, I feel safer with Medical Alert. Every time I get in the shower, I feel much safer knowing I have it.

I had the device on my wrist but it was getting loose. So I had to call Medical Alert and tell them about it. I switched over to the one around the neck and it's much more comfortable. Medical Alert has given me much more security.

The bracelet is not good. It doesn't work. But I wear the one around my neck and it’s pretty good. I fell down one time and called Medical Alert and they came here in 14 minutes. It was real fast.

They're prompt.

I'm pleased with the Medical Alert and when I call in to get it checked, they're all very nice.

I don't have any problems with them but I forget to call them sometimes. I'm supposed to call them once a month for a test. They have a test button on the machine to talk to them and make sure the machine is working properly.

I've used the Medical Alert twice and I got paramedics to come over and help me up. It only took a few minutes to get ahold of somebody and then, 15 minutes for them to come in here. The device is good for me.

My Medical Alert device is very good. It makes you feel a little bit more comfortable when you're by yourself. I had to test it. I started off with the wristband and I was writing my checks and the alarm went off twice. I said, "Well, maybe I ought to have it around my neck instead of on my wrist. I shipped it over to the one. Just recently, they asked me if I would like to have one that alarms if you fall. So, I bought that and we tested it and it works. I would highly recommend Medical Alert because it does as is advertised. It helps you. It will get someone to help you when you can't help yourself. It's well worth the money if you can afford to do it.

My Medical Alert has been helpful. I live alone. So, it’s good to have it here in case something happens. I’ve accidentally hit it a couple of times and they've been on immediately. I've been pleased with it.

Medical Alert seemed easy to figure out and would take care of the things I needed and it has been. I'm comfortable with it and I'm satisfied with it. It's keeping me safe. They've also been very good. When I first got it, I had to take the time to read about it and find out what I had to do to get it started. But I just hung it up and forgot about it. They called because I hadn't made a payment and they were ready to send me another whole set if I needed it.

Their customer support has been very good, so far. My device was pushed a couple of times by mistake. One time, I dropped the button. Another time, my grandkids were visiting. The team responded immediately.

My Medical Alert device has been a nuisance. It's very delicate. Twice I have bumped it against the counter, and it went off. The people answered me, and I had to apologize for doing that. But other than that, I'm fine. It hangs around my neck, and it's no bother. I feel comfortable wearing it. If I need it, I know that it's there and I'll get help right away.

I didn't call and tell Medical Alert that we don't have a landline phone and they went and sent the merchandise. They had me so screwed up. I didn't know if I was coming or going. Finally, I got to talk to somebody that had some smarts and she told me that they were sending me another device. I haven't had to use the Medical Alert. I've had some falls, but my caretaker and husband picked me up. But I did use it when I fell out of bed accidentally and I had the fire department come.

I fell one day and I didn't hear my Medical Alert device go off, and I looked up, and here came an ambulance. The Medical Alert team called me to check and make sure it was okay because one time I wasn't using it at all. I went outside of the house and I wasn't wearing it. I decided to start wearing it again and it didn't go off as I thought it should.

The Medical Alert device is wonderful to have and I should be wearing it. However, I had trouble contacting them when I wanted to contact them.

My Medical Alert device has been wonderful. It's comfortable. It makes me feel very safe and confident. Everything was good with the reps. They helped me a lot. They've answered. They've come quickly.

I live alone now so I knew I needed the Medical Alert device because I walk my dogs in the woods. And I had to use it. I fell outside and it was 30 degrees. I cracked my shoulder and couldn't get up so the ambulance came for me because of Medical Alert. Once in a while though, they say that I can't get cellular connection. That happened when I fell but they realized that I needed help. Everything worked out great. The experience with Medical Alert was excellent.

My cats stepped on the instrument when I’ve got it down on the floor. So it made contact and they called me back and wanted to know if I was okay. So I got it tested that way. I've got the one where if I even fall down, it contacts them. I feel good about having it. The people are real nice and it's cheap enough.

Having my Medical Alert device is very reassuring, especially to my family. I had fallen and broke my ankle. So, I couldn't do anything by myself for a long time. I started to try to get more independent and my daughter told to me, "Okay, if you don't want anybody coming over to help you anymore, you have to do something for me. You need to get the alert." So, I did. I don't even realize I have it on all the time. I would highly recommend it. It's peace of mind for you and your family.

I've had the Medical Alert button for a couple of years. My husband passed away almost three years ago and I live alone. I'm 86 years old and I have my little doggy, and my concern is if I was to trip on something and fall, at least I know I have security around my neck. Doing housework, you can get your feet tangled up very easily. If I do that, then I have the button. I don't have to worry. I can just let it fall. Taking a bath, I took it off and I laid it down and it fell on the carpet and it went off immediately. So, that gives me more confidence in what I have around my neck. I have peace of mind whether I'm on the road or I'm at home or taking my doggy for a walk. If I see somebody fall and they don't have any way of contacting anybody, I have the button and I can always push that button and I know I get a medical response immediately.

I feel a lot safer with my Medical Alert device. I keep it on all the time I am in my house. But then, when I go to bed, I just hang it on one of my bedposts, and then put it right back on again. I have been wearing it continually. I wear it here too. But in these apartments, they have these emergency chords that you have to pull because they have to know where you are if you're ill and you need to be transported to the hospital, which they did and I was fine. But if I go and I leave Wallingford, I'm going to another state maybe for Easter day. I still will wear my Medical Alert and if I have a problem there, I will push my button. When I was in my house, I felt very safe because, when I pushed the button, somebody would talk to me. When I had a fall last year in my house in August, it was a very bad one and I got the help of a few people then because I was still living at home. Now, I'm not. My house was sold and I'm down at this facility now.

I'm very pleased with my Medical Alert device. The only thing is I tend to like to dress up and with the necklace, I have a black string hanging down when I might be wearing pearls or some very pretty necklace. I would prefer to be on my wrist or for it to be a pin it somewhere else. Another thing is if I wear it in the bra, it’s uncomfortable and I actually did get a pain in my breast. The device rubs my skin and it hurts me as there is a little rough edge there.

My Medical Alert device doesn't bother me when I've got it on. I'm comfortable wearing it. Sometimes if I'm washing dishes, I lean against a sink or something and it goes off. Someone checks on me if I'm all right. I feel safe with Medical Alert.

I fell and I went into the emergency room. They couldn't find anything wrong with me, so they gave me a bunch of drugs and sent me back home. Then I went to go to bed and fell in the bedroom. I broke my ribs and my shoulder, and made my brain bleed. I also broke my bracelet and whoever I talked to at Medical Alert said that in order to get a new one, it was going to be $500 or else I had to take out the insurance for 10 more dollars a month. So, they put an extra $10 on there and it's now 59 a month. I have the fall unit now, too. I have it when I go outside or if I'm going to be doing something in the house where I think I might fall. So, I wear it, too, but I wear the bracelet all the time. Sometimes the green light doesn't stay on after I take it off the charger, but other than that, Medical Alert's customer service has been good so far.

I keep the device around my neck all the time. I tested it when I got it set up and as soon as I tested it, it came right on. I assumed it was all right. But right after I got it, it started going on. It woke me up and it kind of scared me. But the customer service is fine to me. They just want to know if I'm all right or what's wrong. I'm enjoying the device. It's real good to me. It's helping me out. I don't have to be scared all the time that I'm gonna fall and nobody's gonna be here.

Every time I had to go to the hospital, I used the device. I had the device when I lived at the Cape. I was going to a hospital. But they went to the wrong place. So I had two ambulances come into the house. That was the only bad thing I had about it. For some reason, they had different addresses when I lived at the Cape. So there was a mistake on their part but I had to pay $250 for both ambulances. When the ambulance came, they took me to the wrong hospital. They took me to South Coast, which I never go to, instead of taking me to the one at the Cape. So I wasn't happy with that either. But Medical Alert was here real fast.

I had fallen in the past, and so I'm wearing my Medical Alert device around my neck. I feel safe. Whenever I test it, the response is very quick. Their customer service is good. I know they care about me and they help me out.

With Medical Alert, I feel like I'm not alone. I'd go somewhere, and I feel secure when I have this around my neck. My device is attractive. It's like a necklace with a thinga-majinga on the end. I feel good having it.

I'm pleased with Medical Alert. The team was very good. Since using Medical Alert, I'm somewhat more relaxed. I've got the button and the bracelet.

My Medical Alert device is really good and it helps out a lot. I fell and I had to go to the hospital and it worked really good. I pushed the button and the ambulance came out. It didn't take very long.

I'm very happy with Medical Alert. One day, I passed out. I was sitting on the bathroom floor covered with blood, and I didn't know how that happened. I called for my husband, but he was not here. I just pushed the button and three guys came. They knew how to get into the house and they got into the house and they took me to the hospital.

I put the watch on no matter where I go. I like it. My sister got one, too. She loves it.

With my Medical Alert device, I feel a little better that I can get outside help if I need to. Every now and then, someone will call and see how I am, and have I been okay. I appreciated that. It was very nice. I have a landline, and Medical Alert goes through that. I got a thing where they were gonna switch cordless phones, and they said, “Oh, you have to update them or they’ll be gone.” So, I called Medical Alert, and the rep was the sweetest person to ask about. I would recommend Medical Alert. It is kind of expensive, but it’s worth it to have peace of mind. I haven't had to use it, but I’m sure it would be good if I need it.

We used my Medical Alert device when we had a situation where my wife had fallen and she pushed the button. They came swiftly. If I hadn’t had it at that time, I don't know how things would have turned out. So, we're glad to have it, and I think everybody in their 80s like we are should have one of these things.

My husband and I are both up in age and our health isn't like it used to be. We have a lot of balance problems with neuropathy and had a couple of falls and decided that we really needed something. My husband's out at the pole barn a lot, and if something would happen to him up there, that was mainly why we decided to go with something. We're very pleased with Medical Alert. I like it just the way it is. I'm very comfortable wearing it and I feel secure. I usually call in once a month, and their customer service is very efficient. I'm very pleased with it. I would definitely recommend it.

I have a number that I call and it puts the device on test. I have talked to people from Philips several times and there's no problem. With the device, if I fall, I can get help. It's attached to me. When you push the button to call for help, you get a voice. I've gotten one of my friends to get one.

Barbara is pretty comfortable with her Medical Alert device. She's used to it. She takes it off to go to bed, and she puts it on in the morning when she wakes up. It sometimes goes off when she puts it on. Other than that, it's helpful to know that someone will come in case she falls. She fell and clicked it, and they came and they took her to the hospital. It has happened twice.

Medical Alert has been fine until I got the new thing that had the attachment on for falling. That was the biggest nuisance there was on the earth, and I'm sending it back. It’s too sensitive. And my equipment wasn’t working like it should be. For example, I was putting a t-shirt on last week, didn’t hear anything from the console. The phone rang, and it was the whole toll-free. They had already called my daughters, got them out of class, and nothing happened. And it has been time and time again with that kind of thing. Another time, I was making the bed. Those things, they don’t set it off. But the damn toll-free call, and my family gets the call. It’s ridiculous. I don’t want to do that anymore. I don’t like the situation that I got into with this new one, because it was call, call, call. And my kids' jobs were interfered with.

When I took out my Medical Alert, I put the yearly amount on my credit card. But when it came due again, not thinking of it being coming due, they went ahead and put it on my credit card without me even knowing it, that it was due. When they started, it was just a one-time thing. It was a credit card where I would have to go again with it. Other than that, everything works all right for me.

So far, I like my Medical Alert and I enjoy it. I am contented with it. It's very handy. Only sometimes, I was advised with my pendant that if I'm sleeping, I put it close by me. I might tap it while I'm sleeping. I touched that a few times and it went through. So I had to be very careful with that.

The device is working pretty nicely. Medical Alert responds right away when I accidentally hit it. If my light goes off, the device comes on and tells me to restore it.

Medical Alert is good. I spoke to a gentleman yesterday to get an update in my service, and he was very good.

Medical Alert customer service has done well. I've hit the button by accident two or three times, and they’ve always responded quickly.

The device is attractive, and I wear it all the time. I enjoy wearing it, and I'm very careful not to push the button. But I know that the only problem I have is when they say test it every month. I never get around to remembering that. Fortunately, I haven't had to use the device that much, but when I have used it, they called me, my son who was on the list to be called and another person who was supposed to be notified.

I have the Medical Alert and hang it around my neck. I was told every month to call, to check on this medical device. I did it once last month and I didn’t know what to do. When the reps said medical emergency, I thought, “Oh my goodness. I hope they’re not coming to my house and wanting to pick me up.” I just wanted to punch the button and tell them everything is okay. When I got the package for the medical device, I was not home. My daughter picked it up and did everything for me, but maybe she forgot to tell me what to do.

My daughter was here one time and we were checking my Medical Alert out to see if it was working. She said it took five minutes before anybody answered it. She wasn’t too happy with it doing that. So she wanted to check into it to see why it was doing that. But, they’d done something since she talked to them last Friday because they've called me every day or night this week to see if I had fallen.

I was prone to falling and every time I fell, I was always away from the pull cart. I had to crawl to the cart to pull it and get to my phone so, I thought I better get a Medical Alert so I can have it around me. I used the button once in an emergency and having it was a blessing. I had it around my neck and I could touch it and talk to somebody. The reps came and I didn’t have to crawl to my cell phone, which I usually use to call. I can’t wear the button on my neck because I had surgery and braced my neck. The button is on my arm and I like it on my wrist because I can take it anywhere. I go out and walk down the hall and I know it's there. But I try not to fall.

It's a good idea to have the button. I wear it around my neck, and it seems to be a little long, but I'm short. It works okay other than it went off when I dropped the house phone close to it and a couple of times in the past week, when I sat down in the chair. It seems to be real sensitive about picking up things and I understand. I need the device and I'm happy with it. The Medical Alert reps have been very nice to me too.

Alberta is doing good with Medical Alert. The Medical Alert team is good.

Years ago when I used this device, I didn't have problems. Now, I have trouble with it. If I put it around my neck, it's always hitting something and it’s going off. It's a little bit sensitive and I don't know what's causing it. I was telling my granddaughter about it and she thinks my son had this one done a little stronger because of my age. But then the customer service calls me right away and I'll have to say, “I'm okay.” I’m glad I've got it and I've got it sitting right here next to me because I'm by myself at 89. If I had it to go over, I would go to the wrist. I have seen the bracelet advertised. But with my age right now, I'm just going to keep what I've got because I've got my grandsons to take care of me.

When I first got the Medical Alert device, not being used to it, it came off my arm and fell a couple of times. My son would pick it up and put it down too hard. The reps would call right away, and I’d have to say that it wasn’t a real emergency and tell them what happened. Sometimes, the device bugs me around the neck so I wear the wrist one all the time. It took a while to get used to it because I have my wristwatch, the Medical Alert and medical ID all on the same arm. But now, I don't even feel it. Sometimes, we'll go out for an appointment, and I would look down, and I don’t take it off. Because when we go out, I usually lay it on the coffee table or the dinner table. So, I usually put it in my purse or the glove compartment.

I had Medical Alert but I didn't like it. I sent it back. It was supposed to be $20 or $30 a month but before the year was up, they raised it to $54 and they were gonna raise it again before the year was even up. It was also uncomfortable to wear around my neck. I tried different things but it never really worked. I don't feel that we need it. We have cellphones and other things and if I would fall down or pass out, somebody would find me.

Two weeks ago, I used Medical Alert and the reps were very slow to respond. I had to make two trips back and forth to the hospital, and the second time, I didn't think they’d ever get here. But I like the customer service as well as the quality of the device. It’s very accurate.

I didn't think too much of Medical Alert. It got corrected twice but every month or so, they were charging me, taking an extended warranty. But I didn't take any warranty and I didn't like them doing that to me. So, I wouldn't recommend them.

I've had the Medical Alert device for about nine months and I’ve used it two or three times. The reps respond every time I press the button. If I fall on the floor or something happens, I just press that button and then I hear on my box where it says, “Help! Help!”. I get a telephone call and I tell them. If somebody's here to talk for me, they will say what's going on. And within 15 minutes, I have somebody at the door. The Medical Alert device makes me feel secure. I’m 92 and I’m living alone, and I don't need to be afraid for anything. I know where I can get some help if I need it.

Medical Alert does a great job keeping up with me. I wear the device on my wrist all the time and I set it off a couple of times by mistake. They usually call me back and make sure I'm okay. One time, they sent someone out because I was outside and I didn't realize I had set it off. When they called, I wasn't there. The only thing about this service is they keep going up on the price.

Medical Alert has called me a couple of times to test it and that went very well. The device works great with me. It should be recommended to anybody that lives alone or that needs it.

Medical Alert is a good idea to do. The first time, I had a lot of trouble with customer service. But after that, the last time, I just dialed and that was fine. The reps were talking really clearly.

When I go to bed at night, if I need help, I can get it. It's a comfort to know that my Medical Alert is here for me.

I had a good experience with their team. Since using Medical Alert, I've fallen twice and they helped me get up. The emergency response is good.

So far, wearing the device has been fine.

I've tested the button a couple of times and they answered right away, so I'm very pleased with it. The device is good, especially if you live by yourself and have nobody around to help you. It makes you feel very satisfied and more comfortable to know that you got something there for you. I would recommend it to anyone that needed one.

If I fall and I can't get up, I press the button and the people come and help me up. But sometimes I have to wait a while. So they can come a little faster.

Their service is good because I've used it about three times. The first time that I used them I was outside watering my garden, and I tripped over a brick and fell down on the bricks and smashed the side of my face. I fell in a puddle of water. So I pressed the button and the fire department was the first one to show up. My face was twice as bad as normal. They sent me to the hospital to make sure I didn't crack my noodle.

I used them once when I thought I was having a heart attack. I pressed the button and they came. They checked me and they took me to the hospital. Then we followed it up from there. But everything has been fine since. The alert was fine.

I feel comfortable having the device. I've got it hanging around my neck, and if I have to have it, it's handy. When I got down on the floor in my bathroom and I could not get up, I used the device and Medical Alert got right on the situation and said they will be there as quick as they could get here. They were here in about 15 minutes. It was excellent. I usually have problems with my heart during the night so it's very important that I have the alert beside me.

My sister wears the Medical Alert all the time. She got the device 6 years ago and the quality is great. If she were to press the button around her neck, the device would go off. EMTs would come if she doesn't respond quickly. I am very satisfied.

The home/personal product is functioning properly and quick response, but unable to get the app functioning. This is a big issue as the website states app is included. Please be advised that this function is not readily/easily accessed.

I was having trouble with my Medical Alert button. I would charge it, and then a couple of hours later, it would say it needed to be charged again. They replaced it twice. I'm on the third button and everything's going good so far. With this new button, I only charge it for like half an hour every night. Overall, I'm happy with Medical Alert.

I don't have any problems as far as using my Medical Alert but I'm thinking about canceling it because I'm paying for something I don't need it. I also don't like that necklace. It's too sensitive. But I got the bracelet and it doesn't don't bother me.

I test my device once a month and I'm satisfied with it. Right now, customer service is pretty good. We had a little trouble because the device was too heavy for me. We sent it back but it took forever for them to get it. But that got straightened out.

The device is only good as long as I'm close to the system and in the house. In the good weather, I go outside and if I should fall there, it would be of no use. I've seen other things on television that you can use anywhere. But I'm glad I’ve got Medical Alert because I'm a widow and living alone right now.

The customer service has been excellent. By mistake, I pushed the button and the device went off. But when they called my daughter, they used an 800 number. So she never picked it up. It never said Medical Alert. So she never knew. I didn't like that. Other than that, I'm pleased with Medical Alert up to now.

I used Medical Alert one time when I couldn't get up. But all I got was "Emergency, emergency, emergency." They were to call my son at any time they got a call from me. He should get here before they would. But nobody called him. So Medical Alert didn't help me. I had the phone in my left hand and I texted my son. He called them and had to call the police to knock the door down, call an ambulance, and take me for emergency surgery. But I never heard from Medical Alert. So when I got feeling better and got out, I called Medical Alert and complained and they said, "Well, we'll give you two weeks."

I can afford Medical Alert. I used it when I fell and couldn't get up. I pushed the button and they answered then the medics came and picked me up.

I wouldn't be without Medical Alert. I feel safe with it. I know it's hanging around my neck if I need it. In fact, I have recommended it to my friends.

The Medical Alert team has been very cooperative. The only thing is I'm supposed to call in every month and sometimes I forget. It would be helpful if I had a notice or a wakeup call to remind me to call. Other than that, I'm satisfied.

I like my Medical Alert device. It's a very safe feature for me. I just wish sometimes that it wasn’t so heavy around my neck. But it is a good thing. When I test mine and I drop, they’re right there.

I'm happy with my Medical Alert system. It's there if I need it.

I've had a very good experience with Medical Alert. I just call and test with the team then I wear my device around my neck all the time.

When I use the button, I would wear it and the team would call me if I need to charge it or not, and I would let them know. When my button would go off, I would tell them that the device just went off by mistake. They said that I would just hold it down for about two or three minutes and then release it. I did that and it was okay then. Then, if I needed them, I would call them and they would ask me if I'm alright, what's going on, and if they need to send someone out. It wouldn't be that long that they would send someone to help me.

I've tested the device one time and the response was excellent. I feel more safe with it. They told me that it was $20 a month but when I got the bill, it was $40.

The Medical Alert agent I spoke with was nice. However, the device is a nuisance. It gets in the way of the seat belt and just about to turn it on every time I forget to unbuckle a seat belt.

If I'm going to be out away from where my family doesn't expect me, then I have the device with me and I feel more secure. It goes around my neck and I'm comfortable with it. I haven't tried it. But for the purpose that I got it for, it's fine so far.

I feel comfortable having this device. I wear it all the time. I don't wear it to bed, though. Every time it's gone off, I've dropped it or tested it, and the agents answered me. So far, so good.

It's a good idea to get Medical Alert. It makes me feel safer. The representatives have all been good too. Get one if you need it.

When I call the Medical Alert team, they help me. They know what they are doing and explain things in a way that I can understand. I like that I can keep my device near me. I wear something around my neck and carry the other part with me.

I set off the Medical Alert one night this week. It was an accident that I did it. It scared the living daylights out of me. I had this horrible noise in my living room. And at first, it didn't dawn on me what it was. Then I heard, "Eldene?" and my phone started to ring. So, I knew right away what it was. But so far, it's okay.

Medical Alert sent me another device. That’s what was so confusing to me. Maybe something was wrong with the original device and they just sent out everybody one instead of telling them what was wrong with it. My device used to go off all the time and I wouldn't even know what was going on. I look up and all the firetrucks would be out there. I tested my device last week and the rep said she called me back to see if something's wrong. The rep said she was gonna check and make sure it doesn't happen again. But that's all I've heard from them. She didn't call. This is the third week since I called. Other than that, it's a really good machine. Get one if you're my age and you need one.

I'm very pleased with it. One time I was doing laundry, I wasn’t aware that the alarm had gone off, but I got the message. Then a couple of times I was in the shower, I was not aware that it went off and immediately, my son and daughter started calling me because they had been informed that the alarm went off.

I went into the bathroom and sort of got dizzy. I fell on the floor and I couldn't get up. I pushed the button on my Medical Alert, and somebody came and helped me get up right. I would tell others to get Medical Alert. It works pretty well.

We used the device last November 4th. I was sick, so Medical Alert called the ambulance for me. They were here within 20 minutes. The first responders that live by us came way after the ambulance got here. Medical Alert has worked well for us.

I like my Medical Alert. If I fall outside or if I'm in the store or going any place and I fall, it wouldn't work. But I told others that they better get one too, if they need one.

I have my device around my neck in case I fall. I feel good when I'm out. The reps said I got to test it once a month, so I did that, and the response was very quick. If you’re living alone and you have a lot of problems, Medical Alert is good to have.

My Medical Alert is working though I haven't had any reason to play with it. I wear it around my neck so it doesn't go down in my bra and so far, I'm satisfied with it.

I've had the Medical Alert for about two months but I don't have to use it and I haven't had any problems. It's just that I am here in this senior citizens’ village and I decided to do it so that I wouldn't get these people all upset around here since I am alone. Where my hometown is, I have some in-laws, but that's about it. I figured I had to do something to make them feel at ease and I feel at ease myself.

I check my Medical Alert every now and then to see if it's working. If I push it like I'm supposed to push it, then right away, there'll be somebody who answers. Then I push to stop it because I don't need anything. I wear it all the time around my neck. I'm 87 right now, so I am slow on a lot of things and it comes in handy. If I need it, I know I have something.

I use the Medical Alert that goes around my neck and it's working. I also feel very good about their response when I used it.

I used my Medical Alert two or three times when I fell down and I couldn't get up. And I was here by myself. They came right away, took me in the ambulance, and they started working on me to check me out. It was good and I was very satisfied with it.

If I feel like I need my Medical Alert, I wear it. But I don't wear it all the time and I don't wear it to bed. It's hanging on my bed post. But it makes me feel better knowing it's there if I need it. Other than that, they advertised that it was 19.99 a month. However, it's 27.95 a month because there's a $5 fee for the receptacle here. Then, when I got my credit card bill, there was an $11 charge on that for insurance, which I thought was absolutely asinine. So I called them and I told them that I live on Social Security and I don't like surprises. I told them that I will not pay $11 a month for insurance on that because I have homeowners insurance. If it doesn't cover that, too bad. I wasn't charged on this month on my credit card, so apparently, they did take that off. But they were supposed to have credited me for the $11 I paid, which they didn't. I'm honest and I expect everybody else to be honest and when they're not, I’m going to call them on it.

I have the Medical Alert necklace and everything's fine. Everybody I dealt with was fine, too.

Medical Alert didn't explain things right because they said one price on TV to get everything, but then I got a bill for 36 something. I called about it and the lady told me to just disregard that and not to worry about it. Then I got a call a couple of days ago about another price. I asked why was it that high and the rep said because that was what I owe them. I asked if that included that $36 on payment and he said yes. So I don't understand why it's so much. It's really more than I can afford.

I wear my Medical Alert when I go out. I like it. People that live alone should have one just in case they fall and can't get up.

The device is kind of temperamental. It went off twice from just a little drop. It wasn't a fall or anything. Then the only problem is once I leave the house, I'm not covered. But that's all right. So far, so good. It's very comfortable.

I'm satisfied with my Medical Alert device. It's good.

I used my Medical Alert device recently when I fell and couldn't get up. They were prompt. My device is really nice. The only thing is this new box it is in needs to be just a bit bigger.

My experience with Medical Alert's reps was okay. I got the device in case I fall or something and I wear it every day.

Both my husband and I have a Medical Alert. My husband used his a lot of times because he has been in and out of nursing homes. Medical Alert wanted to send the old one out back but they charged us $222 because they thought we had the old one and they got both the devices back. But that was the only problem and I straightened out the bill.

I had a couple of falls in the apartment and I didn't have Medical Alert then. Now, I know what to do. I wear the device around my neck. I found a nice position to put it and it’s comfortable. The Medical Alert device is good to have and people should apply for one.

I've had Medical Alert for a long time and used the device 2 years ago when I lost balance. The rescue came over and picked me up. I disconnected because I was going to move out of the country but decided not to stay where I was going to go so I came back. I put a plan in the house and saw it was not necessary to have another alarm. The alarm doesn't work anymore so I went back to Medical Alert.

If I should happen to fall and nobody's around, I can get help through Medical Alert. I happened to accidentally set the alarm off here about a month ago, but I got it stopped before anything started as a result of it. I got a quick response from them in regards to it. It was an accident, so it didn't go any further. That was beneficial in regards to knowing that it worked.

It took a week for the device to be delivered, then I had to install it. Also, I had to send it back a week ago. It wasn't operating properly and Medical Alert sent me another one.

The satellite thing. One time, I was picking it up and moving it from my little table. I put it on my lap, but I held it up too high and I dropped it a bit and it set it off that quick. In the time before that, I forgot what I did, and it went off again. But the first time it did it, it took four minutes for Medical Alert to answer. And it was, "Well, I'm not having a heart attack." Because the machine kept saying, "We're trying to meet your location." And I felt, "Well, the old system they had, they knew where I live."

My son has to work during the day and I'm here by myself. And he wanted me to get one, but I never had to use it. The reps call once in a while and see if the device is okay. But I feel sometimes like it's a waste of money. Medical Alert started off charging me $22, then they started taking out five more. The last time I talked to them, they would go up 10 more dollars. It would be $39.39 all together and that is a lot of money for something I don't ever use. When I took it, they said it wouldn't go up. But it kept going up and I have never used it. Sometimes I feel like canceling it but it's good to have it in case I need it.

I was on the phone with somebody yesterday ordering a new bracelet and to make sure my payment was in. Once a month, I call in and let Medical Alert know everything is okay.

My daughter got Medical Alert for me. I haven't had that many phone calls with them, but I haven't had a problem. I even wear my device to bed. At this point in your life, you need to have something and I've been happy with Medical Alert so you should probably try it.

I am very happy with Medical Alert and my children are very pleased that I got it. I can even sleep better at night because I don't have to worry. If I feel something is not right or have an accident, I can call on them and they are very prompt to answer. I've made some boo-boos. I forget and bend my head over when I'm going to wash my face or in the bathroom and I have turned it on unexpectedly. But I'm getting more used to it now. Overall, I would recommend them.

My Medical Alert works fine. Their customer service reps call and check up on it.

I feel better and more secure with my device. Medical Alert tests me about once a month if I don't do it myself and they're nice about it. The only thing is that I bump the device every once in a while and they have to call me and then tell me if it's a bump or if it's an emergency.

Everything's been good with the reps. I feel comfortable and I know I have help right there. All I have to do is pick up my device and call.

The rep who did the water test was very upfront, honest and not pushy. The guy who installed my system blocked the access to my sprinkler system. I called and RainSoft was like, "We'll have him come out and move it right away." He was supposed to come that week but he didn't come until I called a second time. And then he came the following week. So, it was three weeks that my sprinkler system was blocked which isn't a really big deal.

I'm almost 92 years old and I wear the Medical Alert device all the time, except when I'm sleeping. I don't have a cellphone. So, if I'm driving and something happens, I can use it to call for help.

I'm stable but outside, I have fallen in the last year. And since my wife is deceased, I needed something to get in touch with people. I got the device with the fall detection. Everything is in one piece and I wear it around my neck. I like it better instead of having to carry the other piece in my pocket. I wear it every day and I take it off at night as well as when I shower. Medical Alert is satisfactory and it'll probably work if I need it. I have fallen with the other device on and I didn't lie there long enough for it to activate. So, I always wear it with the button in toward my belly so I don't bump against something and activate it because I've done that before.

I'm always afraid that I'm going to hit my Medical Alert button accidentally. I've done that a couple times putting it on or taking it off and laying it down. One time, I laid it down too hard. I took it off and just kind of tossed it onto the bed. It set off the alert. The response team is great. They're very understanding. The only thing is I fell out in my front yard and it didn't trigger the alarm. How is it that when I kind of tossed it onto the bed, it went off but when I fell in the front yard, it didn't go off.

The Medical Alert device is good. It's there when I need it. It's a good thing to have.

I talked to their rep about insurance on my equipment. I didn't want it. But they charged me for it. I called and the rep said that they would take it off.

I had to use Medical Alert one day because I almost passed out and I had to go to the hospital. I called and the reps came right away. The device hangs around my neck and I haven’t had to use it since that time. I've been satisfied with it.

I bought my Medical Alert so my son would be alerted if I fall. He thinks the device is alright. He wants me to keep it. My device is okay. It doesn't hurt me. I don't wear it very much, though, because I just don't want to. Overall, it hasn't proved up that it's worth anything.

I'm 84 years old and I live by myself. I'm also on some medication and it makes me dizzy a lot of times. My kids decided I needed a Medical Alert in case I fell and hurt myself. The device would give me a chance to get some help. The device doesn't bother me. In fact, I don't pay attention to it anymore. The only thing is I would be working or doing something and I would accidentally mash it. Other than that, I recommended Medical Alert to my sister and she got one. She lives by herself as well. Mine is good around the home while the one she got is for anywhere.

The Medical Alert representatives are very professional and helpful. They've been really good with me. Sometimes, my device is slow. Other times, it's not too bad. But it is not uncomfortable at all. I wear it in the outside and it hangs low. It is set up pretty simple. I'm wearing a wristband, which is more comfortable than anything else. When I am away from my main base, I do put the neck piece on. The comfort and everything else has been pretty darn good. There has been a couple of times when I thought that I got immense help with it.

Before, I can push the button and the operator comes on. Medical Alert upgraded the machine and now, they're saying I got to dial a number in order to get through to them. If I'm falling down on the floor, I ain’t got no time to be trying to dial a number. If I can dial a number, then I don't need them. I’d just call 911, and I can keep my money I'm sending to Medical Alert every year. I lost the bracelets and now I have the little computer machine. They told me I can carry it around with me and no matter where I am, I can still get through to them. At this point, I'm satisfied with it because I haven't had problems with it.

I feel better and happier since having Medical Alert. If something comes up, I can mash it in a minute. When I accidentally hit it, they called right away. With the new device, they can tell if I fall. Also, if it got hit, they’ll know and they’ll call right in a minute. Because last night when I was putting it on charge, they called. The reps that I talked to were nice. I had to use it one time and they sent people out right away and then took me right in the hospital.

I test the device every so often and it works good. The new one is a little small. I like the other button that went around your neck better, but that's okay. I got used to it. I had to use it one time. When I was in the bathroom, I fell and I couldn't get up. I was caught in a place where I couldn't get myself around to wiggle out. I pressed the button and the guy asked me what I needed. I told him I fell and I needed some help. In just a matter of a few minutes, the fire department came down and got me out.

I had a couple of false alarms while I was making my bed and they responded quickly.

I have had the device for about a year or so and the comfort and quality of it have been okay. I have tested it, but not within the last month or so because I've been extremely busy with work.

I test my device once a month and the representatives seem very friendly because they tell me what to do. I had a couple of bad falls back in June. They put me in a rehab place for about nine days and then a physical therapist came over and showed me some leg exercises to do one step like that.

If I'm in the kitchen and I fall, the emergency button of the other device that I would press is in the bedroom and that's inconvenient. I like that I got the necklace on my Medical Alert. It's wonderful to have because if I'm out walking, I just take it with me and press the button and help is right there. I referred it to a woman on the third floor and she bought one too. Then I will call this afternoon and have my device tested. They told me I should do that every month, and sometimes, I've skipped it. I've forgotten.

I had my Medical Alert for about a year and a half or so and I like the sense of security. I can call somebody if I have a problem, especially if I'm by myself. I hang it around my neck and I know it's there and I can push it when I need it. I forget to check in with it a lot of times and they'll call and tell me I need to check it on the machine. The whole experience was good.

Everything is all right with my wife's Medical Alert. She's had it for five years now. She had an emergency a couple of weeks ago and they were quick to come.

I like my Medical Alert device. I like that I can use it in the shower. I can keep it on for 24 hours, too. I like their price and their customer service is great. They call me when the battery is low. When I push a button, they respond right away. It's good in case I fall.

I live by myself, and Medical Alert has helped me in emergencies. I just used it Friday. I was making the bed, got dizzy and fell. I didn't try to call Medical Alert because I thought, “Oh, I'll just sit here for a minute.” But I hit my brace hold on something and it triggered the alarm which I didn't know.

I used my Medical Alert unintentionally once. I was in bed. I didn't know I rolled over and it set it off. And it was early in the morning. The next thing I heard was pounding on my door. And there were two police officers at my door who wanted to know if I was okay. I asked, “Why?" And he said, “Well, your medic alert went off, and you didn't answer. And they sent us.” I said, I was fine. So, at night, I put it on the nightstand beside me so I don't roll over on it anymore. I know it works. It makes me feel that not only that I'm in bed and I can't get out fast, if there would be a fire or somebody tried to break in, I can always press that. They would get that help for me. I appreciate it. I'm here most of the time by myself. And I just turned 84. So, it's a comfort to me to know that if I would fall or something and couldn't get up for it or something, what happened, there is something here that can help me.

Sometimes, I get a little disgusted because I feel Medical Alert forever pushes things on me. And it upsets me. I want them to ask me if I want anything added, not just think they heard me say yes and go right ahead. Also, the device is a little expensive. Other than that, I like it a lot.

I have an arm one, a shelf one, and a base. I test the button every month and the response is excellent. It makes me feel safer. Get one and use it the right way.

I only wear the device when I'm in the shower because it's too heavy for my neck, and it always needs charge anyway. But the reps all have been nice to me. I appreciate them.

When I first got this Medical Alert, I had a bracelet that I could wear that would buckle up. But this one, you have to snap it and I can't keep it snapped good. One time, I lost it because the snaps came undone. So, I would love to have one that buckles on my arm. The last time, they sent me a thing that hang around my neck and you have to snap it on. I used to keep it on all the time. It still has that long, stringy thing on there when I have to fasten it up. But I don't like that either.

I've had Medical Alert several years, and everything is fine. It's kind of an insurance policy, but I've never had to use it and I hope I never do.

The Medical Alert device gives me comfort to know that I have it.

I'm laying somewhere and Medical Alert comes and gets me up. They respond in 15 minutes to 25. They’ve done a fine job. If you have trouble getting above the floor, you'll need something to help you, and pressing the button helps.

The device isn't working right. It went off four or five times last week and I never touched it. Then, it didn't call anybody. My daughter is on my list and she said she didn't get a call. Medical Alert told me to keep it for two more months and gave me until November free but I might cancel when the two months are up. The bracelet sometimes bothers me and now I can hardly wear the necklace. It'll talk when I turn over it and I lay on it. I’m afraid it’ll go off on me.

Medical Alert called my daughter one time telling her that I was in trouble and I wasn't. That was not very favorable for their service so I was thinking about calling and finding out about a different service then. One of the things that I did not like about them also was when they told me to call in a certain number to have my set tested. I've done this a couple of times, and they don't call me back whether the test was right or not, and that's bad. They should let me know if everything was still working fine.

I wear my device and I feel safe when nobody's around, which is all the time. My husband’s been in and out of the hospital and while he was in there, I fell and broke my hip. My phone was on the table, and I had to crawl on my back with my fingers, trying to take the weight off of my hip to get to a phone. My son and my husband wanted me to get a device and that helps, more than anything, when you're alone.

So far, I’m enjoying my device. It’s nice to know that someone's there at all times with you. Even though I know that nobody is here, Medical Alert is still here. I need it because I get shortness of breath. Having the necklace makes me feel good. Somebody calls exactly right after I press it.

I like Medical Alert. The device works good when I test it and thinking of something might happen wrong and you're by yourself, this would be a lifesaver. It takes a lot of pressure off of you, and I wish that a lot more senior citizens will follow this method of keeping something handy that could save their lives.

The device is accurate, and I feel like somebody is with me at all times, because all I got to do is press that button. It feels safe.

I used my device once. I fell off my walker, landed on the floor, and I was glad that I had that button at the time. I pulled myself from the hallway, where I was, to the front door because I wasn't quite sure if the EMS would get in, but apparently, they have keys. There were four EMS people who came in and they were right on time. I was sitting on the floor and one guy looked down on me and asked, "How are you doing?" I said, "I look kind of stupid sitting on the floor." He said, "No, you're not looking stupid," but I felt stupid because I could not move my legs. I was trying to push my walker because I was coming out of the bedroom toward my couch, and I couldn't make it.

I wear the pendant, and I've been very satisfied with the service. One time I dropped it when I was getting dressed out of the shower, and immediately, someone called me. Also, everyone's been responsive to my questions. Overall, Medical Alert is there for me, so I would highly recommend it to anyone.

I wear the device around my neck, and it's a little heavy, but it's okay. Medical Alert is good to have, so I'd tell friends to get one. That's important, especially as you get old.

It's nice to have Medical Alert. When I fell, they responded in just a few seconds. I have a new device, and this is third one I've had. The necklace part is too long, and I've asked them to shorten it at least two inches, but they didn't.

I have a watch as well as a necklace, and I don't like anything around my neck, so usually, I wear the watch. It gives me more sense of getting help if I need it.

The only times that my Medical Alert has been used have been accidents, but I know it's working. As a matter of fact, I was just looking not an hour ago at the last time I checked to make sure it was working, and I hit it accidentally and set it going. That's happened twice in two years, and they've responded quickly. The first time, I was out in my car. When I drove in the driveway, the ambulance was right behind me. ‘Cause I wasn't here, they alerted other people. Apparently, they didn't get them, so they called the ambulance.

My device is working really well. I feel safe with it. Two weeks ago, I fell outside and I couldn't get up. So Medical Alert sent someone to help me get up.

I have a feeling of security with my Medical Alert device. When I test the device, a voice comes on to ask what the problem is and I tell them that I'm checking the device. They get to me over the device almost immediately. I've had a very good experience.

I have the Medical Alert device that goes around the neck and the one you wear on your wrist. They do great. I accidentally bumped the device and it went off. When that happens, it sounds the alert there on the box and customer service calls me right away. I feel very safe knowing I have Medical Alert.

Medical Alert has been great and I can be more independent now that I do have this. Otherwise, I wouldn't be living alone. I feel more secure that I have it. Once in a while, the device goes off by accident. I just push the button and cancel it out. Medical Alert puts up with me.

I've got the device on my wrist and it's never been off. I run my finger under it every once in a while to make sure it wasn’t out. The only thing I'm concerned about is if it goes off while I'm asleep, if I get tangled up in my covers. But if I did that, it would just be an accident. When my great grandson comes to visit, he tries it out to make sure it works. It says, “Emergency” for about five minutes and then the people call me on the phone and I tell them that it’s my great grandson that does that. It makes me embarrassed because I don't want to tie it up if it's a real emergency for somebody else needing it. But so far, I've been lucky and I haven't used it for myself. I always recommend it to anybody that I thought needed it.

I test the Medical Alert device once a month and the customer service team is very nice. I push the alert and they come on and ask me if this is an emergency. I tell them that I’m testing and they make sure that everything’s okay and ask me who I am. I tell them and I push the button to go off.

I got along fine with Medical Alert and it has kept me alive. It’s great but I never used it. There was one time that instead of using it, I called my granddaughter and she lives in Hermiston, which is about 150 miles from me. Then, I called the other granddaughter, which is only six miles from me. I told them I was dying so they called their father and the next thing I knew, he was right here in the living room and so was my daughter-in-law. What a time I had. They called the ambulance and I died going to the hospital. I left a deal that if I'm not savable, they should not work on me. I didn't want to have a burden on them. I said that if they could save me and I'm gonna be all right, keep me alive. So, they did. I've lived now three months since that happened and I'm thankful. I should have used Medical Alert and I did not because I didn’t want to have the ambulance come.

I’m glad I've got the Medical Alert device but I’m hoping I never have to use it.

I like the quality of the Medical Alert device. It’s been a long time that I’ve been on it and on my long walks, I take it with me. It keeps your mind off of things.

Someone came in and was talking about how important a Medical Alert is and what good it could do for me. I listened and I believed the person. Medical Alert sounded like it could benefit me in some way. So, I just decided to take a chance on it. It's a good thing to have if you need it.

The quality of my device is fine.

The Medical Alert team have always been polite and knows what they’re doing. I get in trouble because I lean up against the device at the table and set it off, or I drop and it goes off. Other than that, everything's alright and I feel very comfortable with my Medical Alert. I’ve used the button about six times and I just lay down on the floor until they got here.

My son got Medical Alert for me. I've taken over the payments of it. But they were concerned about me living alone, so he applied for it. I hit it once just going by a table, and a voice came on the machine. It was just an accident that I hit it. I just hit the clear button and I got no calls on it. So, it didn't even go through, so it's fine. But the service has been fine. And any of the representatives I've talked to have been polite and helpful.

Medical Alert called me yesterday about testing the device. I need to test it once a month and they are charging me $10 a month for it. The device is a pager around the neck and it gets in the way. You also have to watch that it doesn't hit something when you’re doing something. Other than that, I like it just fine.

I fell twice and I used my Medical Alert button. Help came within minutes and it was really fast. If you want to live for another day, it's better to have Medical Alert. If you don't have people visiting you on a daily basis that would be aware if you're not answering the door, your chances of dying on the floor would be 100%. Whereas if you had that thing around your neck that you could reach if you had to in an emergency, at least you know somebody is on their way.

I have COPD and I live alone. I should have something so that I could get ahold of somebody if can't find my kids. I've had Medical Alert for years and I just got a new one set up. I wear the device around my neck that goes everywhere. It's just the medallion is too big for me. Other than that, I like Medical Alert fine and I've been very happy with it. Customer service has been helpful and prompt. When I accidentally pushed the button or my cat jumped on my chest and pushed the button, they were quick and responsive.

I have a little more protection with Medical Alert so I went for the brand and I’ve had it for years. Every three months, I test the device and customer service is a little slow. It takes a couple of minutes. I had another company for a while and they were right on deck every time. It was a much better response time than Medical Alert. I also had some problems with it and it took them a couple of months. But once they got started on it, everything was taken care of. The machine I had was so old and I got a new one. The only thing was I got it in the mail and Medical Alert does not know that I have it. I pay 40 bucks a month for my Medical Alert and now, you can get it for $10 a month. That's quite a difference. I read all the stuff that came with it and it didn't say anything about the price going up after the second month. I would check around because there are a lot of different ones now.

I feel more secure with having this Medical Alert device. It was a good experience.

I live alone and I work in the yard a lot. If I'm in the bath, nobody knows it, so I love having my button on. It gives me much peace of mind at night because even if someone's breaking into my home and cuts the landline, I can always push my button. I'm not worried anymore about sounds or anything I hear. I know that I've got help quicker than a phone call. I always feel good even in the car 'cause wherever I go, it's going with me. If I end up at the end of the road or off the road, I know I can get help. I see it more not so much health but safety.

I'm glad to have my device even though I set it off a few times by accident. I'm only 4’10 and the garbage cans that we got are tall. I had a bag of newspapers and I braced it on my chest to get it up and over. Evidently, I set it off and didn't hear it because I was outside. Then I put the garbage in there, took it out to the road, come back in the house, then I got my coffee and I was walking past the front door, and they were out in front of my house. I felt so stupid telling them it was an accident.

I find the Medical Alert intrusive. I was sitting here one night, talking on the phone, and apparently, my hand hit the button. I was wearing one around the neck. And the next thing I know, the fire department was in my bedroom. Also, I barely even breathe on the one that I have and it goes off. Perhaps Medical Alert could make it a little tougher to accidentally hit it. I haven't had good experiences with it, but I realize, it's a necessary evil.

Every time we've tested the Medical Alert or a cat has walked on it, it seems to work. The response is 10 seconds at the most. People are polite and responsive. So, we've been pleased with it. She fell during this freeze and power outage way down here. The ambulance came, folks got in here, took care of her and took her to the hospital.

My Medical Alert has been working fine. My children feel safer if I have it and I can call for help. Medical Alert sent me a letter stating they are going to charge me $5 a month to insure my devices. That's a waste of money but my daughter said I should take it, so I will. On the whole, I feel much safer having these devices and I would recommend them.

There were a few times my Medical Alert went off when it shouldn't have. But for the most part, it has been pretty good. The one thing that upsets me is every so often, they call and want to add something else and keep adding to the expense. The last one was for protecting the equipment in case anything goes wrong. Other than that, Medical Alert is worthwhile to have.

My mother and I wanted protection when we are here by ourselves. We used the Medical Alert when my mother fell in the bathtub. She passed away a couple of weeks ago so I'm using the device now. It's very comfortable and I feel safer having it on me. The only thing was when I accidentally pushed this button, it took Medical Alert a long time to come to it. It was over five minutes.

I sent back my Medical Alert fall device because it wouldn't work for me. I can't wear it around my neck ‘cause I can't stand anything around my neck. If I’d lay down, it was choking me. I tried putting it around my wrist and that didn't work. For the extra money, I don't feel like I want it. But I got my regular Medical Alert bracelet and I'm happy with this.

My daughter-in-law insisted that I get Medical Alert. She said that they would know where I would be all the time if they needed to. The device is a pain at times. Wearing glasses with the thing on your face all the time is irritating. It would have been a lot easier if it had been a wristwatch. The device also flops out between the buttons of my shirt sometimes. When I bend over to pick something up off the floor, it sometimes falls out and I have to tuck it back in. I put up with those.

I'm very satisfied with Medical Alert. I haven't had to call for help but I have checked in to see if it's working. I feel safer with the device because I have something to call somebody. If I'm gonna fall, I can just mash the button.

My Medical Alert device is a good thing to have. It seems to be working. It's an assurance that if I need help, I have it. For instance, it wasn't working when I first got up here. I pressed the emergency button and nothing happened. Then somebody called me about 10 minutes late and asked me did I have an emergency. I told them I was testing my device. The rep said if it’s not working, I can always call them. I have two homes and I move in the summer. I always have to contact Medical Alert and make sure they have the right people to call and that they know that I've moved. The only thing is I got something in the mail recently about insurance. I didn't ask for that, and I don't want it.

When I signed up with Medical Alert, their team was polite. I put my device on, and if it doesn't get bumped, I forget I even got it on. If it gets bumped, it notifies me that a fall has been detected, then there will be a response and then the response says that they are locating my location. The device is very touchy, but I understand why. But there's so many times like putting laundry in the washer, and I just bend over and that comes down the least little bit and touches the top of the washer, and it will set off. There were times when Tyrus, my little dog, has bumped it, fell on me and made it go off. It's very very sensitive, but I appreciate that if I should fall or something should happen.