Medical Alert Reviews

Working with them has been good. The device is a little hard to get used to but I've been used to it. I've had to use it twice. A week ago, I fell and my sugar was low. The device went off and the paramedics took care of me. One Saturday, I didn't know where I was supposed to get out of bed. I got between the pushcart I use and I couldn't get up the bed. I slid down the mattress to the floor and the device went off. Their team came and helped me up. My sugar was low so they got me some orange juice. My daughter got the alert too and she fixed the peanut butter and jelly sandwich. With the device, it's handy to know that if I fall, it's gonna go off.

Medical Alert seemed like a viable option. It was almost more than half the price less than Life Alert. Still did the same thing with it. I've been able to see that the basic response time is about the same as it was with Life Alert. We check it every first of the month. We press either the actual Medical Alert button or we push the button that is on my mom's pendant. The device has been reassuring. Also, the reps have been very courteous and professional, and able to answer questions I need.

The reps always do what they're supposed to do. But I got a phone call from them and they were trying to sell me something. I didn't have time to talk with them but they signed me up anyway. That was a little aggravating because I didn't finish the conversation and they were charging me anyway. I got my device as a precaution to have somebody that I could get in touch with that would get some help for me if I were to fall too far away from a phone. I don't take it off for anything except when taking a bath.

Medical Alert's team is always friendly and quick to respond. But the bigger device is uncomfortable. You can tell that people can tell that you got it on your chest. One lady thought it looked like a gun. But most of the time, you don't know it's on you.

I live alone and Medical Alert is convenient in an emergency. If I accidentally set the alarm off, I could push the cancel button. The reps are very cooperative.

Medical Alert is perfect for our parents. My dad had a bad COVID and my mom didn't know what to do. So, she hit the button and they dispatched 911 right away. It's amazing. It's worth every penny. I feel more secure.

Medical Alert is like insurance. If I have it, I wouldn't fall. But if I don't have it, I would fall. When I talked to the guy, he wanted $20 a month and I said that was not possible for me. He lowered it to 10. The fellow told me that I would get a new thing to put around my neck. I still have the old machine.

Medical Alert just called to check in and make sure the device works as well as to make sure my mother is happy. She's had this for a very long time and we've done well with it. She has used the device and it was a great experience. She likes the help button. She has it around her neck all day long and puts it right next to the bed at night. Should people need something like that, they should definitely go with Medical Alert.

Alice fell and broke her leg when she lived in California and Medical Alert’s response was good. She was only a couple of blocks from the fire department so they got there very quickly. We’re satisfied with Medical Alert though the price just keeps going up.

I call every month and put my Medical Alert on a test. Someone comes on, calls me by name and lets me know, "Go ahead and hang up the phone. Press your emergency button. In 13 minutes it will go back to the normal setting." I would recommend Medical Alert.

I have problems with my Medical Alert once in a while, but it works okay. When I first signed up, my experience was okay. Then they got some people in there that were kinda goofy, and the man took some of the benefits away from me, and he was difficult. He tried to push me. I had a lady come on, and she settled it all out. She got me set and I got her number. So, if I have any more problems, I gotta call her.

I took my two little dogs and my son's dogs to the groomers. He's got a big dog and that big dog hit the button of my Medical Alert. When I came home, the ambulance and the fire trucks were here. Another time, I also hit it accidentally. So far, my Medical Alert worked really well for me. It's very good.

When I put my Medical Alert on, I wear it all day. But I have to charge it every four hours. Sometimes, I don't do that. I forget. But I'm very happy to have it. It makes me feel secure.

I pressed the button because I couldn't get up. They came and picked me up.

I used my Medical Alert device to call the ambulance when I couldn't breathe and they came immediately. It was great.

I wear my Medical Alert around my neck all the time. It bothers me a little bit, but I'm getting used to it. Since having it, I feel safe. Everything's been fine.

The 1st of March, I fell and had to use Medical Alert to get the ambulance and everything went well. The police officer was here in minutes and the emergency unit came quickly also. It was in the middle of the night so they could get here a little faster. But I was very happy to hear from the police officer. I would have laid here for a long time before I could have gotten ahold of anybody because I broke my hip. So, it's the convenience of having that around your neck, to be able to punch it in. I was very happy with it. The response was great.

It pays to get the Medical Alert device. The reps are nice. One time I fell, they came and picked me up. I sent the one for the fall detection though. It kept going off. Bu I kept the other one.

One time, I was in my sleep, I may have laid on my Medical Alert device and I didn't know I had done that. There was a lady on the front porch. Instead of saying, “Medical Alert. Open the door,” she kept saying, “Open the door! Open the door!” I thought, “I am not gonna open this door.” She didn't identify herself. It really scared me to death. She kept standing on her toes. When I did look out to the right, I could see through the blind, but I couldn't see to the left where the driveway was. She didn't have an ambulance or something alerting anybody or me or anyone. Then I said, “I'm not gonna open this door. What do you want?” She did not answer. I guess she thought, “It must be her.” So, she gave it up. I didn't get a phone call or anything.

The device is comfortable and I like it. I wear it around my neck and I can use the bracelet anywhere. I've accidentally pressed the device twice and Medical Alert was good.

I had my daughter set her sippy cup or bottle close to my device and it turned over on it and pushed the button. Medical Alert got my caregiver, Norma. She was here at one o'clock in the morning. There were fire trucks and everything else too. I’m glad I got Medical Alert. I've got it right by my bed. The device works well and I would recommend it. I just forget to wear it. When I had my daughter, she would sneak and push it.

I was concerned about falling. I got a Medical Alert and I'm doing fine with it. Customer service explained everything like how to use the device if I had a problem. If I had questions, they answered them. When I tested the button, they responded right away.

I'm glad to have Medical Alert because I know that I would get help if I need it. A couple of times I hit the button by mistake, I had an immediate response and that's what I expect. When my husband fell down, I used the button to get the help rather than calling 911. I figured Medical Alert was faster. They came right away and had good help with it. I'm satisfied.

I like my Medical Alert. However, I wish it'd be a little smaller. But it's been a very good experience with their team. They always answer my questions.

The cost had gone up $5 after the first of the year which did not please me a lot. But other than that, everything is okay with Medical Alert and the service has been good. I wear the necklace type one and I like to wear it under my shirt. I find that it likes to stick to my skin sometimes especially if it's warm and that's kind of irritating. But I like the assurance that if something happens, I have that on me, and it's so simple to push a button.

I was afraid if I fell, I had no one in the house to help me and how would I call the EMTs for medical service? So I said, "Medical Alert would be perfect for me." After I shower, I get dressed, I put it on and wear it all day until I go to bed. And I charge it again. It gives me a sense of security. The only thing is they sent me the wrist one which is no good because it keeps opening up and falling down. It's a no snap, very cheap plastic wristband. The one I use all the time is the one that's on the white charger. I could take it to any place, in the car, out to a restaurant because I wear it. And if anything, I press a button and I get help. I called Medical Alert the other day because I was putting in the code for the lock box to remove it temporarily, and I couldn't get it open. The rep helped me over the phone. And it was wonderful.

I'm very close to Airport Road in Fall River and the fire department comes here. It doesn't take them five minutes to come to my apartment. However, I thought I was getting some place and this lady would call me back and explain whatever this $10 or $15 was. She never called me back and I couldn't get ahold of her. So, I just paid it when the Medical Alert bill came in. Also, the device is a nuisance. I don't like that hanging around my neck at night, but I keep it right on the night table. I could just reach it and it's there if I needed it. But it's a very heavy thing and it seems to be a lot of things that you have to plug in to make it work. And it's a waste of time because when I get in the shower, I never put that watch on either. Hopefully, I don't have to use it. It's too much anyway.

Everything is wonderful. When I check in, they're always there. They always got through to my son when I call and he always got here. I'm well-satisfied with my Medical Alert. It makes me feel like I'm protected. I'm really glad I have it.

My experience with the Medical Alert has been good. The new button I got is very sensitive. I can open a jar and it goes off. They would ask if it was an emergency and I would tell them it was just an accident. They've been very, very kind. The medical device is keeping me out of assisted living.

I just had my device replaced. They put a new one in for me. So far, Medical Alert has been fine. Every once in a while, it goes off by itself. But then I tell them that I didn't touch it. So they said it was just an error. Sometimes I'm right about five feet away from it and it scares the heck out of me when it comes because it's so loud.

My friend told me about Medical Alert at church. She is by herself and her son recommended that she get it. So I said it wouldn't be a bad idea for my husband and I to get it. I have kids here but you are not always able to get in touch with them. So, I feel safer with the device. When my husband is gone somewhere, I either wear the watch or put that thing around my neck. But I haven't had to use it, thank God. I’ve tested the device one time and Medical Alert called me and asked if I needed assistance. I told them we were just checking it. They were quick. I would recommend Medical Alert, especially if somebody's by their self.

I'd tell others to get Medical Alert. I wear it around my neck. We test it once a month. Their response time is very quick.

The reps presented themselves well. They were thorough in talking to me about things. I've found the instrument I have useful. I have a couple of people who have identified themselves and given their phone numbers and extensions, so I can quickly get to somebody if I'm puzzled by something.

I'm 100 years old and my doctor said I should have a Medical Alert device because I live alone. I got it and I decided to get the fall feature, too. But it was so sensitive that I ended up cancelling it. The device had gone off three times in two days. I was playing cards and I leaned against the table and it went off. My doctor said not to cancel the device with the fall feature because if I fall with the other device and I get knocked out, I can't get the Medical Alert people. I have to call them back and get the one with the fall feature.

Whenever I mash my button, their team calls me and I tell them everything is okay. I love my Medical Alert. Having the device makes me feel great. At least, I'm not by myself. It's good to have if you're in your 90's.

My Medical Alert button is with me all the time and I have it dangling on my walker. It's just a necklace hanging on your neck, so there's no problem. It's comfortable and very lightweight. Recently, they called asking something about my button not working and it turned out that I lost mine in a snow bank. So, they sent a new one. When my husband passed away, I used it on him. I needed someone to come right away, so I called 911 and I used my Medical Alert. He had one too, so I used his medical alert and they came very quickly.

I set my Medical Alert off two times in a few days. I didn't even know it went the first time, but I was so embarrassed. I had it on my arm, and we were playing games, and I didn't know what I did. Next thing I know, my son-in-law came here. I was in the dining room, we were playing games, and I thought, "Oh, my goodness." I solved the problem by using a chain. I had a locket on it, and I put it on there, and that works well. I put it so the button itself is against my skin. I just put it around my neck, and that works better than anything else that I had. People can even hardly tell the difference because it's black and it looks almost like some piece of jewelry. It's all right to have it. I feel a little bit more confident.

I have the device on my arm and when the edge of the robe closed on it, it made such a big noise. I jumped up in the air. I never got so scared in my life. It was so nice and loud. Before, I was wondering if it really works or not. Now I know it works. I'm satisfied.

When I fell and broke my hip 18 months ago outside, I pushed the button and they here right away because they were just down the street. I had to get another wristband a couple of weeks ago because the other one I had for a long while broke. So now, I'm using this one and I'm fine with it. I'm glad I have it. I'm more relaxed knowing that if I fall, I just gotta push my button and they'll come. That gives me and my sister a sense of security.

They've been on hand when I needed them and they responded immediately. I wear my chain night and day and I depend on Medical Alert all the time. I had passed out and hit my head on the floor. I slid to the part where my badge is and pressed the button. Immediately, they got in touch with me and I got the ambulance here. They got my husband up and he didn't even realize that I had fallen.