Jitterbug Smart Reviews

My other cellphone that I had for many years was pretty outdated so I needed an update. However, I’m kind of illiterate when it comes to all this stuff, so I just use my Jitterbug like I did my other one. I don’t use too much of the features of it as there’s just that few things that I use. But I would recommend Jitterbug.

I like the Jitterbug phone. It’s nice and the price was cheaper than AT&T. I was paying $40 more. The only thing is that sometimes, I don’t get the message from people till a day or two later. They call, leave a message, but they don’t show up and then a day or two later I get it. I don’t know why it does that once in a while. Nonetheless I like that it’s modern. I used to have a slider and it’s antiquated. It’s easier to text on this phone. The quality of pictures are way better when you want to send a picture.

My husband and I are both senior citizens. My husband has failing eyesight, and we needed something that we could see easily. We’ve had the Jitterbug Touch for about four months now. It’s very user-friendly and it was easy to learn how to use it. A couple of times, I called GreatCall, who is our provider, and customer service was just phenomenal. We live in a pretty remote area and we can’t use our phone in the house. We have a poor signal area here, and we also have a metal roof. But we can text and do everything, go on the internet. Yesterday, we were out in the car and I used it with my sunglasses on, there’s bright sunshine and I could still see it really easy. This is my fourth cellphone and this is way above anything I’ve had before, including an Apple. It’s really a nice phone.

I'm one of those elderly people that got stuck into a scam and don’t know how to get out of it. When I first got my Jitterbug Smart, GreatCall's reps helped me set it up halfway. Back then, it was 3:00 in my time and I didn’t know what time zone they were in, but suddenly the call ended while they were setting me up with the e-mail address to receive stuff. They went offline and I never could get them back again. I tried to fix it up but I never got it working so I've never really been able to use the phone. That was five months ago, and when I got them back later, it was too late.

It was time to upgrade to a smartphone and I didn’t want another flip phone. My husband ordered a Jitterbug Touch for me as a gift and I've had it for a year or so. This is my first smartphone and it wasn’t difficult learning how to use it. I use it for texting and phone calls. I like that I get my email from one of my accounts on it and it’s nice that weather reports come down on it too, but I don’t like surfing the internet on it and I’m not young and I have no desire to do Twitter.

I don't like my Jitterbug Touch experience. Right from the beginning when I signed up for it this kid rattle off so fast that I didn't have a chance to answer. My daughter sat with me because I had my phone's speakers on and he said that I had to have that medical thing where you push the button and you can get a hold of somebody. I was writing stuff down and he kept rattling. So far I get phone calls but I can go a week or two without even anybody calling me to make it worth $47. And that medical alert is $26.

I use my Jitterbug Touch twice or three times a month at the most. I'm disabled and I just use it when I go to the doctor’s office. I only wanted to call another company but my husband said I should look at Jitterbug just in case. Using it is confusing sometimes, like when trying to get back and forth to the home page and this other page on the phone. I didn’t even know how to answer it so I had to look up and read how to do that kind of stuff. I also don't use the internet at all. But I like that I don't have to charge it as much as my other phone. It lasts me if I'm out for half a day at the most. I'll have to look at the talking version because that’s about all I can do. I can't do the hand thing when I'm texting.

I'm 76 and I wanted a new phone. I thought that maybe the Jitterbug would be easier to use than my old phone, which I didn't really know how to use. Jitterbug is also cheaper and their customer service reps were very good. I did have some problems at first but they were very patient and got everything worked out. The number that they gave my phone belonged to somebody else. I didn’t know what to do and called Jitterbug back. Finally, after a couple of months, they said that they'll give me a new number and won't charge me for it. In the end, it worked out just fine.

I bought Jitterbug Smart because I liked its price. I called Rite Aid since they're supposed to have it but they didn't so I had to go through the telephone system to get one sent to me. I'm 72 right now and I mainly use it as an emergency phone since I travel a lot. I like it because it's small. However I wish it has a buzzer because sometimes I feel its vibration from my feet to my head but I can't hear it. Also, Jitterbug keeps changing. When I got something figured out it changes. So I don't know what am I doing wrong with by changing the set up and all the other little stuff because I can't hear it on my left side but I can hear it on my right side. They sent me a book but as I've said it keeps changing. Sometimes, it says that I just press the button and answer so I do but it doesn't work. And they said, slide your finger across, slide it and it works. Now press it, sliding the thing and sometimes it works and sometimes it don't.

I got my Jitterbug Touch last summer. I have it in my car so that I have it when I drive around. Everybody says I could use this as the same as the computer but I don't know how to use it. I’ve got names in it, but I never used it to talk on. I'm 92 and it's frustrating. I hope they have a better unit for my age than what I have now.

I had a small phone and I wasn't quite happy with it, so my son and I went to look at different ones. We saw the Jitterbug and they had a small one, and I said, "If I'm going to get another one, I'd rather have a large one". When I got it, it was about the time that I had a bad fall so I hadn't even tried to learn how to use it. I've had to have 24-hour help around since then. I haven’t been using it like I should because I couldn’t but I’m happy with it and I’m learning how to use it. I have put in certain people’s phone numbers, like my children's, in there and I just hit a button to show their name and phone number. In retrospect, I wish I had kept the small one because this one's large and I almost have to use a purse to carry it in. Other than that, it is fine.

I'm 85 years old so I'm hesitant with the new technology and I'm not as alert as I used to be, but I like my Jitterbug Smart phone. My daughter showed me how to use it, so I didn’t have to do much contacting with the Jitterbug representatives. Everything was fine in my interactions with them. The camera is easy to use and I like it, and I also like the recording feature. But I don't like to talk much on the phone, so I don’t use my Jitterbug phone that much and I use it only if I'm going out, to keep in touch with anybody dropping me off or whenever it's needed.

I'm a very disappointed user. I have completed two phone calls and that's been with somebody sitting with me and saying, "Okay, this is what you need to do." I'm unable to use the Jitterbug phone by myself and so it sits in a box, I don't even have it charged anymore. I've had it over a year. It was given to me as a Mother's Day gift in 2016. All we do is pay and I use no minutes. They need to have better instructions for seniors. I am a senior and I've had little computer experience. Right now I'm sitting here doing emails. I'm able to do emails but I've not been trained to do very expensive technical work. The information isn't organized in such a way that I can look at it and go step by step. They try to do that but it's not well done.

We’ve been looking for something for our mom for quite a while because she was having trouble with her cellphone. When we first got Jitterbug, the reps were very helpful. I really like the fact that it has the emergency call button. And it has a GPS in it so if she needs help, we can track her. And that’s what first caught our eyes because we were going to get one of those call buttons but it was so heavy and she had to wear it around her neck. So, this is much easier and lighter. And she doesn’t have to be in her home to push the button, she can be anywhere. The sizes of the buttons are also large and can be very easily read.

I've had Jitterbug Touch for a long time. I got it when they told us their numbers got big. All of my friends have one too. We're old, and when you’re old, you need big numbers. We need it when we're in traffic, or if we're out someplace and have a problem with our car, I just call 911 for help and they’re there. It always works and I like it. In addition, Jitterbug's customer service team is so nice. They have been very good to me. And I'm very happy with them.

I've been setting up this phone for my 93 year old mother in a nursing home. I was not prepared for the number of screen changes or changes she needs just to get into it. Swiping, keyboard switches so you have both numbers and letters before you can use it is a lot to learn for a first time smartphone user not used to a keyboard at all! Is there an update to make it easier or a way to bypass the system? I wasn't expecting this many steps just to make a phone call!

I thought that I didn't need a smartphone but I saw the Jitterbug Touch in every cousin and at AARP so I got it. I never had a smartphone and it's hard to get to understand how to operate it really good. I use Facebook and the weather app, and things like that but not much. I got some photos in there too and I like that the pictures are clear. I also like the phone's size and the keypad's size. So far, it's working all right for me.

My son takes care of everything for me. He got everything I needed including the Jitterbug Touch phone. Since I'm in a nursing home, he puts it in here and I just use it when he calls me once in a while.

I really enjoy Jitterbug Touch because it's easy to use. It's also more efficient and I can use it better than the one I had. I only use my cell phone when I'm away from home. I take it with me if I go both to shop and go to the doctor, or go out to eat. Anytime I'm on the highway, it's also with me. The reps were really nice when I called them one time.

I purchased a Jitterbug Touch and I thought it would be user-friendly. I use it but I have a love-hate relationship with it. My children were after me to get a phone that does everything but make coffee and I don't really need that. I'm not really adventurous. I'm almost afraid of smartphones because if you pressed the wrong buttons, things happen beyond your control and I hate that. Same thing with my big TV. I'm scared of it so I just stay in the channels that I know. I liked my little flip-phone because it was easy. The thing that bugs me with the new phone is that I haven't even mastered answering that phone yet. You have to put your finger on a symbol and pull it down to the right which I think is stupid. I don't get that many calls on it because I mostly carry it for emergencies and if I need to deal with my daughters or grandchildren. I'm going to get rid of it in time and go back to a flip-phone that takes good pictures.

I got my Jitterbug since I board my dog for the kennel when we go away and I want to be able to speak to the kennel people and watch my dog on Facebook. I also do a lot of texting on it and I like it very much to be able to do that. I don't use it as much as most people do for phone calls. I use my Jitterbug when I travel but I use my landline phone mostly at home. I like the size of the Jitterbug and the size of the print is very nice. I had a TracFone before but I wasn't happy and didn't do much with it. I was reading about the Jitterbug phone and I've seen advertisements and I thought of trying it to see if I like it. My daughter-in-law helped me set up my Jitterbug and handled everything with the customer service team over the computer. She made it simple by doing most of the labor for me. I'm very happy with the Jitterbug and I do more with it. I would absolutely recommend it.

The Jitterbug does what I wanted it to do and I have known persons who owned one already. I use my Jitterbug for occasional telephoning and a few other things like keeping records of photographs and other things that I want to store. I had a small wireless phone, but the Jitterbug has many other functions besides telephoning.

I’m 84 and I thought the Jitterbug Smart was simple and easier for an older person but I’m not catching it too great. It’s hard to remember all the steps to take and I don’t use it enough either. I’m in a retirement home and it’s not giving me real good reception here in my room. I have my regular phone too in my room and I use that most of the time. I used to have a small flip thing and I knew how to use that one. But I like the fact that I can take pictures with the Jitterbug Smart and the flashlight on it helps me as well. I have things to learn on it yet, like the GPS, but the instructions have to be a little clearer. It’s different on the phone than what the book tells me and that’s what was confusing to me.

Jitterbug Touch is much simple than others. But I need personal help in using it and I haven't given it my very topnotch effort because I have a land telephone and I automatically go to that one. I mainly carry Jitterbug with me for emergencies. I don’t use it much but I'm satisfied with it.

I'm old and going blind in one eye and the Jitterbug Touch phone helps me out a lot because I don't spell very good. I have a daughter who lives in Madison so I text her. I also text my other daughter. Additionally, the customer service team at Jitterbug are very friendly and helpful. Overall, I'm very happy with it and I have already recommended it to a friend.

I can just touch a number and call somebody on the East Coast with my Jitterbug Touch. But I've been having a little trouble with it. It doesn't want to shut off sometimes. If I can get it fixed I kind of like it.

I had a flip phone and I got it replaced by a smartphone. I still haven't figured out how it works. I can't raise the volume either by pressing the side button up or down. I'm not very happy with it and I hardly use it at all.

I was with T-Mobile, but I couldn't get service from them when I moved from California to Wisconsin so I got Jitterbug Smart. I went with it because I could get it through Sears and I had a Sears credit card. I also like the five-star thing it has which helps you get found if you're lost. I've never used it but it has good reception. I use my Jitterbug for emergencies and it works. However, I liked the Samsung I had through T-Mobile better. I had 400 minutes on it and it was only $50 a year. Now, I have to pay $35 a month and it's not the cheapest plan I could get. But the Jitterbug is bigger and easier to see and whenever I call in, their reps help me and walk me through everything, which is nice. I would recommend it.

The Jitterbug Touch was within my price range and circumstances. It was also a lot better than the cell phone I had before because of the ease of using it. When the phone died from lack of being charged, their rep walked me through the process of getting it recharged and functioning again. She made it very easy to work with and to resolve the problem that I had.

My wife has COPD and things went badly for us. We bought a Jitterbug so we could get help if we needed it and to use on trips. It worked great when I used it a couple of times. I would recommend them.

I have been very satisfied with Jitterbug Touch’s service and the phone. Their customer service team has always been very helpful. And I also like the cost. Jitterbug does it all very well and I'd recommend them.

I like my Jitterbug Smart. I prefer it over my flip phone and to me, it's a great technological advancement. However, I find that it has a lot of apps that I will never use. I also would like to spend less than the money that I'm spending, which is $40 a month, because I don't use it to that extent. All I wanted was a phone that I could just do texts on so that I keep my eye on my grandchildren. But I like that when I have a problem and I call GreatCall, they are extremely helpful. They're very patient, explanatory, very easy to understand and they fix the problem for me. I already have recommended Jitterbug Smart to friends and they have gone and bought them already.

I'm a little older and I find that other phones are a little hard mechanically to work. A friend told me about Jitterbug Touch which has big buttons and is more simplified. It's much better for me compared to the cell phone I used before that was much more difficult to operate. I use the Jitterbug more frequently for making phone calls and primarily for emergencies. And the times that I needed help, their customer service was responsive. I'm very happy that Jitterbug services people who are a bit older so we don't get left behind in the mix of things.

I have a lot of things that I want to put in my Jitterbug Touch but I can’t because I can’t figure out how to work the thing. I'm an older lady and I can’t work all these new electronic things. I have talked to whatever number it is that came with the phone and the reps were very nice and pleasant. They’ve tried to help me but I just don’t understand it. So, my daughter-in-law is going to show me how to work it sometime around Thanksgiving. It will get better when I learn how to use it.

I'm not really happy with my Jitterbug. There are times that it will start dialing even if it's just lying on the counter with no one around it. It's not operating like I feel like it should. It's also a little too touchy. I can get close to a number and it'll occasionally hit it before I've had the chance to even punch it. I don't use the phone much, but when I do use it, it hasn't been too good. But the experience hasn't been all that bad either.

I got myself a brand new telephone last Christmas and I don't know how to use it. People have tried to show me how to use it, but I'm so slow. My sister told me to get a Jitterbug Smart and that all I have to do is put the number that I want to call and it calls. I've got a phone at home that I can use, too. My son said that I needed a phone in the car in case it breaks down and I need to call out. The little phone I had for about 14 years fit in my palm but I was getting tired of its little bitty keys. Now, my Jitterbug has nice and big keys. I carry it in my vehicle all the time in case I need something. It's easy to use and I really like it. It also works when I want it to.

Our Jitterbug Touch works fine and I have it all the time. I know how to check the messages and my husband uses the internet. We called their customer service a time or two for various things and although it took a while to get a hold of them, we had a good result. I have recommended Jitterbug Touch to my best friend.

When I chose Jitterbug Touch over other cell phones, it looked like it would be easier to use. But other than make and receive calls, I haven’t been able to use it. I thought I could use it as an internet access but there isn’t enough information that comes with it to let me know what I need to do to set it up and do what I want to do with it.

I had an old Jitterbug flip top for a long time. And when my husband died and I moved from Paris to Plano with my daughter, they suggested that I get a Jitterbug Touch. I’m not young and although it took me a while, I’ve learned to use it pretty well and I’m enjoying it. I like it a lot and it’s so much easier for me to use than the other one that I had.

I decided that the Jitterbug Touch was what I needed when my house burned and I lost all of my other possessions. I'm not too good on computers so I was afraid at first to buy it. But I like the Jitterbug Touch and I wouldn't take nothing for it because it holds my cellphone numbers better than anything else and I don’t have to repeat them to myself all the time.

I needed a phone and the Jitterbug Touch was reasonable so I bought it. I just use it for a call when I fall but I hit the wrong button all the time and that 911 keeps coming up. Other than that, it's been doing all right.

I hate Jitterbug. It’s very difficult to use. Nothing ever comes up on the phone the same twice. Sometimes I can’t even find out how to answer it. It reverts back to where it was when I left off instead of coming up the same. When the phone rings I’d like to be able to pick it up and answer it and not to come up with maybe something that I did three or four days ago. To me it’s a pain in the neck. And when you’re talking with somebody today they always say. “Hit 1 for this,” and I can’t do that on this phone.

The magazine ad of Jitterbug phone said it was easy to use and this was what stuck out for me that I liked, and I found this to be true. I’ve still got some things to learn about using my Jitterbug phone, but I’ve learned more than I thought I would. Having a smart phone is different for me since I didn't have one before or a phone that would do what it does. I like the camera feature and, more than that, I like that I can receive photos through text messages. Once, when I was having car trouble, the customer service reps even contacted the car service for me and that was good.

My father had a small flip phone before but it was just too small to see. He wanted something with a bigger display. Jitterbug Touch is more satisfactory. He’s not a big cellphone user but he likes the Jitterbug Touch more because it’s larger and easier to see.

I bought my Jitterbug Touch at Best Buy, however, it never works and I never was able to use it. At first, I thought it would be the best thing for me at that time. I'm 84 years old and recuperating from my tumor surgery. I liked the Jitterbug because it had that emergency but I couldn’t get it to work so I went back to the store and they were too busy. They didn't know how to use it either so they couldn't help. Since I thought it was going to be okay, I threw the receipt away so now I couldn't return it. I’m unhappy with this. I wouldn't recommend it to anybody.

I like my Jitterbug Touch. It's easy to use once it gets set up. It is a lot easier than any other smartphones and it's smart enough for me. In fact, it's probably too smart. I don't use it very much though but I use it to call. Their customer service team was very helpful. I called them once and answered my questions.

I live where the electric is off quite often. I have no phone and being 85 years old is scary. All my kids have cellphones and my daughter said Jitterbug looks good for me. I saw it in a magazine and thought this might be easier for me to handle, so she signed me up and I've had it for a year or less. I live with the book that came with it and I've learned a lot. When I don’t know what's happening, I get my book out and start reading it. My great grandchildren use their cell all the time and know more about them than I do, so if I want to know something, I call one of them and they’ll clue me in right away. I have taken pictures of the baseball team when they were going for the series and I've got that on my photo album. I send texts, make calls and use the apps, including the weather thing, and I love Jitterbug. I have kids who live out of town, so it's very handy and I have recommended it. I live in a development and I've told people it's a great product to own.

I had a wonderful phone before - it was an LTE and I loved it. I could get Uber and I had no trouble with it, but my neighbor broke it. I ordered Jitterbug Touch because I needed Uber. After I bought it, the reps said I had to use Lyft which was too expensive. I'm a mile and a half from a convenience store, and it cost me $19 one way when I took Lyft. I called back and said I'd take off $40 for GreatCall. I've already got a system with the State of Ohio and I've been here 60 years. I told them not charge me for that and they didn't. But when I had trouble with the phone, they sent me another phone and started billing me for GreatCall even though I never used it. I canceled Jitterbug almost a year ago because I had so much trouble with it. I was very dissatisfied. My sister-in-law also had it up in Michigan, and she also said it was horrible and she got rid of it. Jitterbug was a pain in the neck and I'll never go back to that.

I had a machine with a 5Star that was given to me for free and the Jitterbug Touch had the 5Star too. They're both good because I usually spend more time at home. But when I go up with my kids or out with some friends, the Jitterbug would be better because I can carry it with me. The other day, I tried to learn some of the features but I punched some buttons and erased a bunch of stuff. I'm trying to fix it the way it was but I can't. Other than that, I'm very satisfied with the phone and so far, I like it.

I had trouble with cellphone and it was said that I can get an alarm on Jitterbug Touch and can get a phone card and that it's a lot better than all these other phones I’ve tried. I said, “Okay. Well, I'll try this,” so I went to Walmart. The customer service there said, “Oh, you'll love it, you'll love it and you'll get service.” And she said, “Oh, you'll get service in Chidester.” I said, “Okay, good deal.” I got excited and thought well because I had Verizon for a long time and had service out here with Verizon without any problems.

I used another cellphone provider before with my daughter but it was $84 a month so I got off that. I thought Jitterbug Touch was inexpensive because it was advertised as $19.95 but after they got through with me, I had to pay $34 a month. I don't use it much. I just have it when I go to a doctor and when I'm on the road. I'm 82 and I like to have something in case of an emergency and so I carry it with me. When I get ready to go, I put it in my purse, get in my car, go where I'm going and come on back. And then I take it off and plug it back in. I wouldn't recommend them to anyone because they say one thing and then when you get it, it's another.

I saw Jitterbug Touch in a magazine and it looked like it would be a lot and it would be nice. So, I got it but I just couldn’t work it and it drove me nuts. Nobody else could and I also showed it to my friends who didn’t like and wouldn't have it as well. I could be get the phone bill but I couldn’t do the next step, and I didn’t even use and want the internet. I started a little bit one time then I didn't like messing with it. Sometimes the phone went well with what I was trying to do and then next time, it would just bounce all over the place. We took the phone back and I talked to customer service about it and told them that I couldn't catch on to any of it, got aggravated and didn't need that much of the cellphone. They were great, understanding and they helped me. I also told them that I should take the other one which was smaller and more my side. I could also use it for safety.

I had a flip phone before and that's easy stuff. Now, the Jitterbug Touch is our only cellphone and I find it more confusing. We're older and we're dinosaurs. Half the time I don't carry it so if I needed to call my husband at the store like I see a lot of people doing, I know he doesn't have it on him. We basically only take it in the car with us for emergency. I don't want to be on the phone all the time anyway. It's hard for us to learn all the stuff or care that I learn and I'm as familiar with it as I want to be. I can see where texting can come in handy though. I texted my daughter the other day and she was shocked so she kept texting me. But I'd sooner talk on the telephone to somebody if I needed an answer for something.

I had a flip phone before, which was just a phone that you could call on and wasn't really a smartphone, and I wanted a more exotic type of phone so I got a Jitterbug Touch. It's worked out really well and I like it very much. It takes good pictures and I can send them to my computer. I'm happy with it. Once, I accidentally pushed the 5Star button on it and a gal answered me. She asked me if there was any problem and I told her that I pushed the button by mistake.

I got kids who tell me that I have to stay home as I'm too old. But I finally told them that I would put a phone in my pickup truck so that if I have any trouble, I can call or if they want to call me, I can answer the phone. I'm not really a cellphone person but the Jitterbug Touch is a great thing to have and it makes me a little more happy to have something that I can use. It's on all the time and I use it for emergencies only. I even called my daughter once to see how it worked. I get a bill once a month and I pay it via money order. Jitterbug Touch is a good company.

For several years, I've always had Jitterbug. My old Jitterbug flip phone worked beautifully but it died so I got a Jitterbug Touch. The size of the Jitterbug Touch looks good and I've had it for six months but I just have it plugged in. For an old person, learning all the new bells and whistles is not easy and I forget them as soon as I learn them. I should have gone with the old flip phone but I thought the touch one would be nice and I just haven't taken the time to learn how to use it. One of these days my girls are going to come and we're going to work on how to do it.

I'm using the Jitterbug mainly for phone calls. I've had it for a while now and I like the photo options it gives me. I spoke to their customer service and I've been very well pleased with what they've done. Their attitude has been great until the very last time. I had my sister-in-law talking to customer service since I didn't understand what was going on with the phone. She seemed to think that the guy on the phone was not really happy with us. Other than that, I've had really good service from them and someday, I'll get to know the whole phone.

Jitterbug Touch was something my mother was interested in because she felt like it would be easier to use. Their advertisement claims that it’d be easier for seniors to use, and it is. She doesn’t use it much but it gives her peace of mind. If she’s out and she needs her phone, she’s got it. She’s had the Jitterbug for about six months now and it’s been very helpful.

I had a flip phone with a smaller keypad and I needed a cellphone that has a bigger one. I got my daughter to order a Jitterbug Touch for me ‘cause she’s more computer savvy than I am and I like it much more than my old phone. It is easy to use and I use it more ‘cause I use it for texting. However, I don't really use its Facebook feature and stuff like that since they take so much bandwidth so I use my computer for those.

I am not happy with my Jitterbug Touch and it’s not satisfactory. I have a 2011 Verizon flip phone which is easier to use but I should be up to date so I wanted a smartphone and something I could take pictures with. The customer service was able to answer all my questions. I had a cousin who was very skilled with these technical things. She asked questions and customer service answered very well. But the Jitterbug Touch loses power really fast and I have to plug it in every night which I don't have to do with my flip phone. My family members couldn't figure out why it loses power so much. I’m also paying for an extra expense that I don't need. What I'm paying per month is a lot more than what they advertised for the smartphone. So I'm not happy paying all these money every month.

I had a previous provider and I was very disappointed in their service. So, I went to GreatCall, which is Verizon, and they offered Jitterbug Touch. I tried the iPhone thing, but being technologically ignorant, it was more than I can handle. Jitterbug Touch is simple and I appreciate it. It's fine for what I need. I use it for everyday phone calls or going online to check something on Google. They have good customer service but I live in a rural area where I don’t have cellphone service and I got to drive five miles down the road just to get a cellphone signal.

I like the Jitterbug, but they need to put a little more about how to turn it on. We're seniors and need a phone that might work real easy without a lot of complications. It's there, but your screen goes blank and if you don’t remember and you're old you might say, "Well what do I do now?" So that was the problem. Someone younger had to help and the younger people look at it as though I don’t know how to turn this thing on. Some people that helped had to get online to the company.

My experience with the Jitterbug Touch has been great. I had Verizon and the Jitterbug's better. My Jitterbug has a bigger screen so I can see it better, and it’s got all the features like going online and texting. It's a good phone and it's good to have in case of emergency, but I also use it here at home. And even though I had a phone, my kids wanted me to get the Jitterbug because I can press the 5Star button for a nurse or a doctor if I need one.

I’m very happy with the Jitterbug Smart. I had gotten my father one several years ago when he had to go to a nursing home. I was with Verizon for 30 years and their rates just kept going up. And since my husband and I are now on a fixed income I thought I am not paying Verizon anymore and decided to purchase a Jitterbug Smart for myself. I had the dinosaur flip-top and then I got the smartphone which I absolutely love.

I saw Jitterbug Touch as being so easily used but I didn't investigate further to see what else it would do. It's a little flip phone and it just has the bare essentials. I wanted it to be like my sister's phone wherein I could go and look up answers to questions. But the Jitterbug doesn't do that and I'm not enjoying it. I'm not even using it but I'm still paying for it every month. I would love to hear that they had cut me off or not billing me anymore. But I didn't want to ask it because I've been so foolish to order it in the first place.

My family kept telling me that I needed a phone even though I already had one with another provider. I decided to go with Jitterbug because I kept seeing they had rated edge, very reasonably priced, and all the good stuff you get. However, I’m on one of the cheap plans which is $13 but I couldn’t text or do anything and in order to get anything that I could use, it would cost me around $80. It’s a nothing plan. The only thing that I use it for is when I’m in the grocery store and my wife calls me to say that she forgot to tell me to get something. I only called one of my brothers one time using it since I have owned it. I’m thinking seriously about just cancelling it and go to one of the other providers I’ve already talked to that I can get much better service for 20 bucks.

Our friend had a Jitterbug Touch and I thought that it would work really well for my sister. However, she liked her old phone better than Jitterbug. It took my sister a long time to get used to it and like it because she had some issues with it at first. She called the company a few times and had a tough time getting things straightened out. But it was fine once it got worked out.

It wasn’t difficult to get signed up with Jitterbug. I just called them on the phone, and they were knowledgeable and able to answer questions. I have the Jitterbug with me all the time. I’ve had bad minutes but they would not admit it. Other than that, there's nothing I dislike about Jitterbug.

I looked at the ad on the retirement magazine which showed the picture of the Jitterbug Touch and all its benefits and the charges. The systems are easy to use and understand. It’s great for older people but my mother has problems with the procedures. The screen and the lettering are large enough but she gets out of sequence. She’s not using the phone a lot. But since having it, she feels more confident when she’s left by herself. But she had a normal telephone before and she doesn’t care for any cell phones. She forgets where she puts it as well as plugging it in to charge it. It’s also very frustrating to do texting because the style is you get too many letters and it’s a little difficult for texting, so she doesn’t do that. But so far, dealing with the customer service team has been excellent and the paperwork that comes to me with all that information is right on time and easily understood.

Total nightmare! Voicemails don't record, volume is so low I have to use the speaker and still press it to my ear. I called their support service and they tried their best to fix the problem. Ended up having to send me a new phone. I lost all my contacts, pictures, etc., so had to start over again. Now 2 months later, same problems! They were able to get the voicemail to work if I call in each time instead of going through the voicemail icon. The volume is still a problem. Even my daughter who has no hearing problems says it's not very loud and uses the speaker. What a disappointment. Wish I'd never bought it phone!

I was offered a free Jitterbug phone. I conferred with my oldest daughter and she let me do it. I had this phone for a couple of years now but I hardly ever use it. Even so, I'd certainly recommend it.

I'm 88-1/2 and I decided that I could handle a Jitterbug Touch cellphone. But it's not as easy as I thought, and I wish it rang louder for me to cancel my other phone. I'm getting more comfortable with it, though, and I have all my boys' numbers in it. The phone is very good, and when there was a tornado in this area, I liked that the alert rang really loud for me. There are things that I got to figure out more. I put the two boys' names off the contact, but there's nothing there now. But I found out on the phone call record that if you touch a name that's on the record, it dials. And I was looking at my caller ID and I also found out that I was getting a hold of the boys when I didn't want them. The phone is great for a younger person and it wasn't for me, but I just paid for it for now. I just have to learn a little bit more about it.

I got a regular Jitterbug phone for my wife, and she liked it. And I wanted to try a smartphone, so I tried the Jitterbug Touch. I like it but it's a little too smart for me. It is easier to work than the other one I had, though, and I use it more. I got another telephone and I'm keeping it until I get used to the Jitterbug a bit more. Also, the Jitterbug Touch could be a little louder, but, otherwise, it's okay.

I cracked the screen on my other phone and my friend have this regular flip-top Jitterbug phone and likes it, so I thought of getting one, too. I was always on a flip phone at first and it wasn't anything like this Jitterbug. I like it but it takes some time to get used to it. I've touched the emergency-type part a couple of times accidentally and they called and told me where I was at and asked if everything was all right. It's been pretty good service. Also, I do a lot of mechanical work out in the garage and take a lot of pictures of the stuff before I tear it apart, and the Jitterbug is always handy and it works.

I have my cell phone in the car with me and only use it for emergencies. I retired a little over a year ago and I didn't want to pay $80 a month for a cellphone that I hardly ever use. I wanted something for emergency calls that would be a reasonable cost for me so I got a Jitterbug Smart. I like the fact that it has larger letters because I'm at an age and it would be nice not to throw my glasses on every time I use it. It's an excellent phone for seniors with all the little features that it has. And they now have the OneTouch deal that's like a medical alert and all kinds of things combined. They've hit the seniors market very well from a marketing perspective, and it’s been a very simple way to do business with them. Everything has gone very smoothly and I would certainly recommend Jitterbug Smart to anyone.

I'm a senior and my daughter gave me a Jitterbug phone for Christmas last year. She thought it would be easier switching from my flip phone to the Jitterbug. But I actually gave the phone to my daughter as I’m frustrated with it. The phone is formatted in an easy to learn way and was easier to use but my old Motorola phone had excellent reception and always could make contact all the time. Jitterbug should get more cell towers going so the customers get better reception. Work on that and they may have a winning product but not right now for me.

I wanted to change my previous phone and I purchased a Jitterbug Touch. It's my third one and I've had it for a year now. It's a whole lot different from the other ones I had and I like it better. I only use it if I'm going out to the store and I need to call my wife back home. I could use it for long distance calls, but otherwise, I have a house phone inside the house. I also take it with me going to my daughter’s house in Palm Coast and in the car, my wife can call my daughter and let her know how far we are from her house. Whenever we had hurricanes and storms and the lights are out in my house, I'm seeing the phone and the names that flash in the phone and everything. I really enjoy it and I'm happy with what I have.

Jitterbug Touch hit the 5Star button anywhere I was at and the monthly price was good so I decided to contact them. Jitterbug Touch says that the phone is easy to use, but I don’t find it much easier to use than any other cellphone. I have to move around on it and you have to keep it charged like you do any cellphone. It’s also not greater than the other one I had but just I'm okay with it. The Jitterbug Touch makes me feel safer though. I keep it within reach to make sure I've got it more than I did with my other one because it does make me feel safer.

We wanted a phone in case something happens on the road. The Jitterbug Touch is all right but my husband hardly uses it and wishes he had gotten a different one. It has too many things on it that he doesn’t use and can't use. We had one of those little flip phones, and I was happy with it. It was good enough for me. I did a lot with it and I could even make reservations on airlines and different things, which is all I needed. But overall, the Jitterbug is good, readable, and it has a few things that I am able to use.

When a phone call comes in on my Jitterbug, and I pick it up to answer it, I've got to hit a white button or icon in the middle. I move it to the side and I get a blue phone, and then I hit that and it answers the call. But sometimes the phone picks up signals when I’m reaching across it, and then the phone brings up a screen and it doesn't give me any way to get back to answer the incoming call. And when I get text messages and I’m through with it, I cannot determine how to delete old calls in my call history. Also, the phone itself is a bit too long and it's hard to get a case to hook it onto my belt. I bought the phone at Best Buy and I've been to Walmart Sam's Club but I haven’t found any Jitterbug especially-made cases.

I've always read about Jitterbug Touch in the paper. I had a TracFone Android phone but I sent it back because the chip they keep sending me was always wrong. When I saw that Jitterbug came out with Android smartphones, I decided to give them a try thinking it's bound to be simple enough for me to understand and use. Indeed, it is simple enough for older people who don't know the rigmarole of stuff. However, it's very slow to come on and to respond from page to page. If I want to go to Google or Facebook, it goes around in a circle and takes forever.

I needed a cellphone when I go places because I'm alone. My sister heard about the Jitterbug Touch and because it has big numbers, I got that. I have that 5-star thing on it too and so far, my experience has been enlightening. The first time I used the phone, I was apprehensive because I was unsure. I'm electronically illiterate and I live here in Tulsa by myself. When I go to see my sister in Arizona, she tries to help me with the phone but it's not enough. I don't know how to get my texts and my voicemail, and how to get on the internet. But it's not the phone's fault. It's my fault because I'm blind. I can't send texts because I can't see the keyboard and when I'm dialing, the screen goes black and I lose my dial pad. I need someone to help me learn how to go through with stuff.

I have the small Jitterbug and I mostly use it. But I also got the Jitterbug Touch which has more options. I wanted to have a smartphone and be able to get either the Uber or Lyft service. Right now, I still have to read through the booklet some more.

I had a TracFone but when it became obsolete, they sent me another phone that was almost impossible for me to use. So I knew I had to have something else because I wanted to carry a phone and the Jitterbug Touch was much better. A friend of mine set it up for me but when I got home, I needed some more information so I called the number and a woman answered. She said she would stick with me as long as I needed the information and I commended on her patience. I asked if they were hired only because they have terrific patience with people and she said they just like people. She was willing to answer any questions that I had and she was delightful to talk to.

My daughter got Jitterbug for me. We got it because they said it was easy to operate. I don’t use the cell phone often because I have a landline but when I used it, it was a little difficult to understand. Jitterbug should make it less difficult to understand, especially the email portion.

We saw Jitterbug Touch in ads in the AARP magazine and some other magazines. It claimed to be simple and had a touchpad that was big enough that I could manage. The phone met my expectations pretty much and it certainly is easier to use than what I had before. I text my children now which I never used to because I didn’t have a keyboard. I use the Jitterbug phone mostly for emergencies and when I'm away from the house. The Jitterbug team has been fabulous every time I've had a question. I was trying to send some pictures to my grandson and I couldn’t get them to go and their people spent probably an hour and a half on the phone with me trying to work this out.

I needed a new phone and the price of the Jitterbug was right. I’ve only had to deal with CS once and I had a good experience. My Jitterbug phone is working fine for what I need. I'm satisfied.

I got my Jitterbug Touch from Best Buy and it is nice. The phone stayed with me all the time and sometimes when somebody calls me, it would turn to somewhere else when I answer. I had to call back some of the people sometimes because the call didn't stay stable. The Jitterbug Touch is not easy for me to navigate and I'm not satisfied with it. I can't recommend it to my friends because I'm having this situation.

My wife has Jitterbug Touch that she got through AARP. It was a little cheaper than what she had. It’s something the kids call us. She uses it and she's satisfied with it. I haven't heard her complain about it so she seems to like it pretty well.

I like Jitterbug better than my old cell phone because it does what I want it to do. My experience with it has been very good.

I got a Jitterbug after I talked to some other people who had one and were very satisfied with it. The only problem I have with my Jitterbug is that the battery goes down real quick so I called their customer service reps. They talked very good to me and gave me some ideas on what to do with charging my batteries.

It's cheaper to use Jitterbug. I like it better than AT&T which was what we previously had. I also like getting everything through with the Jitterbug but I don't know how to text and I got a lot to learn with this flat phone. Also, I don't like the flat phone. I always had a flip phone and this one is heavy. When you put it in your purse and put over your shoulder you wonder what in the devil you got in your pocket that's so heavy. I'm wondering if I can get everything that I do on the flat phone with the flip phone. Other than that I'm satisfied with it. I take it with me in my car. I read Facebook a lot and that's convenient to do on my Jitterbug. I also got most everything there that I use. Plus, everyone I have spoken to at Jitterbug has been great. When I was having problems I called and they were so nice. That was when I first got it and they walked me through all the steps and so I was really satisfied with that.

I like the Jitterbug Smart a lot because the pictures are easier to see compared to the other little phone I have, although the other one fits in my pocket. I could hear a little better and I can do Facebook, which I couldn’t do with the other phone. Overall, I'm more satisfied with Jitterbug than I am with the other.

I'm not used to my Jitterbug phone yet but I like it very much.

I bought Jitterbug Touch because it was supposed to be easy to use for someone my age. I had a real simple one -- a little flip phone. It's an alright phone but it's more than what I needed and I've got a different phone now.

Jitterbug Touch is alright. It's sufficient and it's there when I need it. When I'm making a call or looking at the ones that called, it's very quick to respond.

Jitterbug Smart is simpler for older people like myself who is not educated into it. It’s very easy for us to use. My husband has a different phone and Jitterbug has the same features. I’ve had Jitterbug Touch for over a year but I can’t use it everyday because we don’t have a tower in our area. I have to go into town to use it a lot. I spoke to a representative three weeks ago since I lost my card that they had on file, and it went very well. He took care of it right there and it was straightened out.

I needed a cellphone and a friend of mine had a Jitterbug and said it was great. I've got my Jitterbug for about a year now but I am so frustrated with it. First of all, I’ve never heard the phone ring and I did not know that it was on vibrate. Secondly, I can never find my messages. I can’t find things when I want them. I have never spoken to the customer service rep because every time I tried to call them I was put on hold or I was told to call back at another time or they would call me back or they have kept me on the line for a long time. I was not satisfied. Yet my friend tells me to call them and that they’re very nice, they’re very kind and that they’ll explain everything. Meanwhile, I’ve never called them again.

I have bought three phones over the years....each time they promise new and improved with better battery. And better reception etc etc etc. Each time is worse and worse and worse. I put a hammer to them each time and throw in the trash. Do not fall for this product. Do not waste your money like me.

I had broken my other phone and I needed to get one in the meantime. I enjoy using my Jitterbug as a second phone at this time and it’s nice to have a larger phone because I can see things. However, I couldn’t carry the Jitterbug in my pocket, so I have another flip phone which I prefer because I can carry it in my pocket. I’m not dissatisfied with my Jitterbug at all. It’s nice to have it along in case I lose my little one.

My father is old and I needed a simple and easy cell phone for him to use. He had a previous phone from a different provider but the Jitterbug phone is a little easier for him to use. He’s starting to get too old to even use the Jitterbug and he’s starting to get confused by that one, too, but it’s user-friendly. My interactions with the reps have been really good, and they’re very informative and helpful. Sometimes, the line gets busy and you have to wait, but that’s with every company. My dad went over his minutes and his bill increased that I wish that there was some kind of alert in place. Actually, there was and they didn’t notify me, so I was a little bummed about that. I know another older lady who had the same situation happen to her. Her bill ended up quadrupling and she didn’t realize that that was going to happen. For old people on a fixed income, that’s a real chunk of money. But overall, I think Jitterbug Smart is the best company for older people.

My daughters were the ones that had all the information about Jitterbug and were the ones that set me up with it. I have a landline that I use all the time but with the Jitterbug, I have it in my purse and by my bedside. I use my Jitterbug very seldom but I really like it. So far, I'm happy and I highly recommend them to anybody who's interested in a cellphone, especially at my age.

I read about Jitterbug Touch from the AARP magazine and it said it costs $17 but it turned out to be $35. I tried another carrier before but it's harder to use, and when you called to ask for information, they got somebody from who-knows-where that could hardly speak English. I've never called anybody on the Jitterbug Touch but I read the book and tried to do what it said. There's nothing that needs changing, and I just need to read some more and do a little more investigating.

My wife kept harping at me to get a cell phone but I didn’t want to get one of them expensive, fancy ones. I’m not really an electronic-type of person but my wife knows how to put the peoples' names in my Jitterbug and all I do is use it for a phone. Having it is more convenient because if I go to town and forget something, I can call my wife.

My kids thought I needed to get rid of my flip phone so I got the Jitterbug Touch but it's harder to use. I'm 84 years old and I'm not one that is going to be on the internet because I don't care about all that stuff. I just want to make and answer calls. My husband has Parkinson's and we're both pretty confined to home. I have help that comes in five days a week and I get out some. I don't go anywhere but to Walmart and here in Murray so I'm not concerned about getting stranded. But Jitterbug has been fine overall.

I looked at the Jitterbug Touch on a Sunday paper, and it said that you can hear real good with it because it's got a special hearing and large keys if you can't see. I can't hear or see, so it's perfect for me. I love the phone, its service and everything about it. I've watched the videos to learn how to use it and I've had nothing but good experience from the team. However, I drop calls if I’m in the house and I have to do them outside. And that only happens here but if I were anywhere else, I don’t drop calls. I don’t know if it’s just a lousy cell signal. Other than that, it is a great phone and I’ve never been happier. It’s just perfect. I never had a better phone.

I was in an accident and had another phone. The numbers were so small that I couldn’t even see to dial 911. Also, our eyesight's starting to get a little weaker so we needed something with big numbers, and we got a Jitterbug Touch. I rarely use it, but it's nice to have in case I need it. It’s 100% better than the previous one. It’s a much better service than I had before and a lot of better customer service out of any people that I've asked for help. Plus a cheap phone is better. I love my Jitterbug Touch. It’s really exceptional.

We just started using Jitterbug Touch. My wife lost it and we found it the other day so she's going to use it. However, she doesn’t talk very much and 200 minutes is plenty of minutes. We had a different cellphone before it and this is really good in comparison. The phone is living up to its advertisement.

I had a phone that was too complicated so I looked for another phone then I talked to somebody who had a Jitterbug. I figured I might as well get one and I did. I got the Jitterbug Touch and I don't use it often but when I do, it works good. I put it in my carrier and carry it on my belt. That way, I don’t lose it. The Jitterbug is a smartphone for dumb people. It's easy to use and convenient. I live in a gated community and since people have seen me use mine, they have also signed up and bought from Jitterbug. The Jitterbug team has been fantastic too. They did a good job and made the process easy.

I needed a cellphone that was a little bit larger in size and I purchased a Jitterbug Touch. The toughest thing about the phone is its marketing strategy. For a while, I couldn't find any place that had it. Walmart and Sears didn't know what I was talking about. Then one day, I was at Best Buy and I saw a Jitterbug phone on the rack. It was an item like a USB cord that didn’t do much for the store's bottom line and the guys didn’t do anything about them. Instead, they try to sell products like Samsung or things that have more features which I'm not really into. I like things to last and are easy to use. I also like something that is useful in my daily life and don’t cost a whole lot.

We had a little flip phone from T-Mobile and it worked fine but it was hard to use and it’s hard to see the numbers. It was so tiny that it really was a nuisance. Then I saw Jitterbug Touch advertised in AARP and it looked like a good deal. It’s easy to use with big numbers and a big screen, and it was cheap enough at $20 or $70 a month. We ordered it and got it, and away we went. The Jitterbug’s better than the old one but I’m not a techie guy and I don’t use it any more than I did with the flip phone.

I'm 93 years old and I don't have the knowledge other people have and Jitterbug made it a lot easier for me. I love the phone. I enjoyed but I like to have a little smaller phone if possible because it's a little larger than the ordinary one that people carry around. It's hard for me to carry in my pocket and I'm always afraid of losing it. But it's so much better than my old phone. It's easier to look up things.

My previous phone had small letters and I had a hard time seeing them. I wanted a phone that had big numbers on it and Jitterbug has those for older people. When we bought my Jitterbug Touch, my daughter was with me but I got sick to my stomach when we were talking to the reps so she took care of it. She works two jobs and she really doesn't have much time to tell me how to use it. When she does, it's so fast that I forget what she said. The Jitterbug is a little expensive and it wasn’t the best that I thought it was. If I make the call or if somebody calls me, I have to pay and I can't afford that.

Most phones that I've had had such tiny figures that I can't touch them. I've had a cellphone since 1985 and the best phone I ever had was a Motorola TAC 3000. It had better reception and it had numbers that I could press individually. It also had very good sound quality. Compared to that, my Jitterbug Touch has big numbers on it. It is easy to read and easy to control. It does not have good sound quality but has a lot more applications than they had back in 1985. Most apps weren't even available back then. I use the Jitterbug to make and receive calls. I also use several applications on it and for information on Google.

I first saw the Jitterbug Touch phone in the AARP book and the price made me buy it. The advertisement said it was easy to use but when I received it I found out it was not. I'm still trying to learn how to use all the apps, set up my voice mail and answer all my calls. The biggest problem I have with this phone was receiving my messages and that's why I need to talk to someone regarding that. But I like it and I would recommend it to my friends because it has large letters. I wouldn't change to another phone because I can just find out how to operate this one.

I'm a person who doesn't use my phone that much except to call if I'm stranded on the road. I had a track phone that would be able to get help if the car broke down. But there were restrictions in certain places like no power or no reception. I'm 82 years old and even as I grow older I'd like to be active. I walk a mile or two a day sometimes on wooded road. I like nature so I'm walking places where there isn’t a lot of people around and my daughter didn't like that I couldn't reach somebody. Jitterbug Touch had a medical help system and that’s the reason she bought it for me. She feels better and I am not afraid to go for a walk because I know I can push the 5star and get help. I feel more confident on what I'm doing and I'm not afraid to go out alone.

I’ve been one of Jitterbug's clients for many years. I used to have an old phone and it's little one that didn’t have too many things. I used to use it to call my friends or when I am in my car that I need to stop and to call. But I heard about Uber and they told me that I cannot call Uber on my phone. So I got in touch with the company and now I have the new phone that they have. It's very nice but the problem is, I am 79 years old, I have been retired for over 10 years and I don’t know how to operate that phone. I am spending money monthly on a phone that I hardly use and I am debating whether I should return the phone and get the old-fashioned one or I should keep it. But I am over ashamed when my friends realized that I don’t know how to use that phone.

I’m in my 80s and I asked for a Jitterbug Touch phone as a Christmas present. The smartphone was a little complicated at first and I wanted my flip phone back. But my son-in-law helped me and I’m getting used to it now. I really like it. The customer service have all been very helpful. I had one problem when I added an app. I was over at my daughter’s house and used the app but I didn’t realize that if I used it without my Wi-Fi, I was in trouble as it used up all my minutes and they cost me a little. Customer service helped me with that and it was all straightened out. I don't have to worry about it anymore. Overall, I enjoy having the Jitterbug.

I ordered my Jitterbug Smart through Sears. I was ordering the smartphone but they sent Jitterbug instead so I re-ordered and got the smartphone. I like the smartphone better. It is bigger and better compared to my previous cellphone. I got it for emergencies. I use it if I take it in the car with me and I have trouble with my car. I also told my niece about it and they got one. It's a good phone.

It seemed that all of my friends had a Jitterbug so I purchased one for myself. I would highly recommend it.

I wanted to upgrade my phone so I got a Jitterbug Smart. Compared to my old phone, this phone has a lot more applications to use and I get more information other than just the telephone. I'm just trying to learn how to use it and I'm not that savvy. Nevertheless, I've had a pleasant experience overall with Jitterbug and I'd recommend them.

I wanted something simple and I didn't want to get a fancy phone because I don't need one. I had a flip phone where I could never find the text feature and the pictures. Compared to that, it's easier to find things on the Jitterbug Touch and I really love it. My kids sometimes text me on it. They want me to keep in touch and keep the phone with me for safety. I also got CNN on it and now I have something else to do when I'm out like if I forget a book. I would recommend it because it's easy to see the buttons and everything on it. Plus, it's not difficult to use the camera and I've taken more pictures with it. I've only had it this summer and I know I'll get more into it as I use it.

I get the AARP magazine and saw the Jitterbug Touch advertised in there. I had another smart phone which was very difficult to use, and I like the Jitterbug better. I occasionally text and I find that to be easy. However, I set up my email on it and I get a lot of spam emails which are a pain in the neck. I found that I can’t delete them on the Jitterbug. They just keep coming back. I was told that I should call the help desk but the last time I called, I was on hold for such a long time that I finally gave up. I have now taken the email off of the phone but I can't get the old email messages off of there. Overall, Jitterbug is easier to use compared to other smart phones and it has everything that I need.

I got the Jitterbug Touch mainly because of its reasonable price but it is making me dumber than a rock. I had a flip phone before and I'm thinking of going back. There’s so much about Jitterbug Touch that I don’t know and can’t comprehend. I love it as far as pictures I got but it’s big and bulky and I can’t keep it in my pocket. It’s a wonderful phone if you know how to take advantage of all the programs that are in it. I’d recommend it to a younger person who knows high tech stuff because older people need something more simple.

My husband and I had other contracts with other providers but every time I turned around there was another fee and what I was paying AT&T was absolutely ridiculous. Plus, half the time I never had any cell service. When my husband’s phone went, he got a Jitterbug flip phone. He is old school and he likes the old-fashioned flip phone because he doesn't text, though he's learnt how to take pictures.

I had a little flip-top phone and I can hardly text on it. It has little teeny letters on it. I could get on Google but I mostly use it for calling and texting. And so I decided to go with Jitterbug. I hardly ever use the megabytes but I used it last month when I was looking up something. But they put a stop on it for me. Their customer service has been great. My husband was looking up on something over the phone and then it turned off and the customer rep was so nice. It took an hour getting it all straightened. Also the last customer service girl I talked to was really helpful. I’m very satisfied with Jitterbug.

My daughter gave me Jitterbug and she set it up for me. I previously had a tiny cellphone and the Jitterbug phone is a lot better. I only use it for Uber, though I occasionally use it for email if I'm out some place and also for some of my contacts. But it's a very good piece of equipment especially for older people and I've recommended it.

I cancelled my old Jitterbug and got the Jitterbug Touch. It had more options on it and has the feature where if I push the button, I'll immediately get help if I'm falling or something. The previous phone I had was small and I could put it in my pocket, but the Jitterbug Touch is about two inches by four inches and I can't carry it around with me that easily.

I bought a Jitterbug for emergencies or when I'm in the hospital. I got too much service because I just use phone calls and not any kind of texting. I had also gotten the emergency button feature but I removed it because I was trying to reduce my bill per month. I have found that if I run into any difficulty, I have my phone and I can call someone. It has worked when I needed it and I'm very pleased with its service. I've already recommended it to my sister and some other people.

My kids put me on their plan and I was using whatever it is that the super computer or cell phone people were using. My children kept supplying me with state-of-the-art cell phones which I broke so badly, they had to send them back to the company. I'm not a techie and I don’t have that kind of mindset. I have a landline which I use mostly. I gave Jitterbug a try and it's something more appropriate for me than the super techie stuff. It functions and I can do the basics. I could turn it on and off easily and call my local friends. I wish I were more disciplined to really attack it and get the true benefit from it, but I'm not focusing on trying to learn or expand my knowledge at this point. At least I have a phone and that makes my children happy.

I figured that I needed an emergency phone because if the electricity goes off, my landline phone doesn't work. There was a lady at church who passed away and so I bought her Jitterbug Touch cellphone. I only use it for emergencies. Although I've got the features on it, such as the one for taking pictures, I don't use these features and I don't take incoming calls too. I'm not dissatisfied with my Jitterbug Touch phone. It’s just that I don’t know that much about its features.

We liked the screen of the Jitterbug Touch phone, its ease of use, and being able to know what buttons to push. I previously had a different cellphone with just a slide-out, little keyboard. Compared to that phone, my Jitterbug Touch phone is much better and a lot bigger, and has a keyboard that's easier to use. I'm very happy with my Jitterbug Touch phone. I can now do texting with my kids and grandkids, though I never did much in the way of texting before. I had a very good experience with Jitterbug and I would recommend them.

I'm 85, my memory is not the best and I didn't use my Jitterbug Touch that often. It's beautiful and great. I'm also satisfied with it but I forget in between where it’s at and when I went to use it again, I had to get the book out. Everybody else who I showed it to could work it except me. I got frustrated with it so I decided to go ahead with the cellphones. I got them for my husband and myself and soon as they arrive in the mail, I will cancel the smartphone.

I was unsatisfied with the phone that I had before. There was no way to get anything that I wanted with my server at a reasonable cost with the service that I wanted which was less than what most people want. It was a flip phone and I couldn’t get smart phone service that was going to cost me less than $60 or so a month for services that I wasn’t going to use. Jitterbug Smart is a whole lot better. It's so much easier to handle text messages because the screen is bigger and I don’t have to hit the same number two or three times in order to get that letter. It also has a really simple interface and I like it. But I get more calls from people who I haven't initiated calls from than I get from family and friends. I would like for them to have some way to block the calls I don’t want to receive. We are on the “Do not call” list but that doesn’t seem to make a whole lot of difference. But I have recommended it to friends.

I use both Verizon and Jitterbug. Jitterbug costs me less compared to Verizon but the contract with Verizon expires in September so I want to let it go. Also, the reception with Jitterbug is better. Sometimes Verizon goes out of service on me when I'm behind the hill. I use Jitterbug all day but it's too big to carry in the pocket. It's long and wide and I couldn't put it anywhere except in my truck. I would rather have a smaller phone that I can fit in my pocket.

My Jitterbug Touch was a gift and it's the same as any other phone I would pick up. I hardly use it and I have other things that I use, but I'd recommend Jitterbug.

I used to have a simple pocket cell phone which I never find when I needed them. It’s also easy to use but when I look for previous messages, mailing and so forth, I have difficulty pulling things up. And if somebody sends me a text, once I can get it on the screen, I can read it, but I can't necessarily find them and put them into place. My wife and I bought two Jitterbug Touch phones but my wife has started to use hers more and she will probably get better accustomed to it. However, she has a little difficulty with any cellphone because she only has hearing in one ear. And so, hearing on a cellphone usually doesn't come through as sharp as needed for her to get good communication.

I'm a senior citizen and I need a phone that's comfortable for my age so I got the Jitterbug Touch. My previous cellphone was a little payphone from Family Dollar and with Jitterbug, there is no comparison. I have yet to set the Jitterbug up since I was afraid to try and put everything in use. But I'm using it and as far as I can tell, it's going to be exactly what I need. I really like it and it's great especially for senior citizens. Plus their customer service is very good. They even called to help me set things up, but I was busy so I said I’d call them back. They were really helpful about that. Overall I'd recommend Jitterbug.

I got Jitterbug Touch as a Christmas present from my children. I'm 85 years old, so they think they have to get me a Google to talk to me and a phone that I can use. I like that I got all the numbers in it and I can see it. We have a nice ring to it but a lot of times, I get cut off. My flip phone is a lot easier for me to use. It was bugging me when I first got the Jitterbug. The phone is a little bit complicated but I'm getting used to it. When I went to California to see my grandson play baseball, I couldn't get it to work the way I wanted to. So, I was very fortunate I was on the 14th floor because I couldn't open the door wall, otherwise, it would have been in the street. But I still have it and as long as I know how to use it and I can push and get my calls out and receive them, I'm okay. I never had to use the medical alert feature on the phone but it gives reassurance for me and the kids.

I like the Jitterbug Touch. I know how to use it and it's capable of a lot of things I know how to use.

I'm enjoying my Jitterbug Smart. It’s the first cellphone I ever had and I got it because of the size of the screen. It has been great for me and my family is able to keep up with me.

I've had a cellphone for some time but I did not devote time to learning how to use it. Then I saw Jitterbug advertised in a magazine and it looked like something I would be able to manage. I've had it for a while and I haven't used it like I should, but from what I see, it's going to be very easy to use. I'm looking forward to having a pleasant experience with it because I am not savvy when it comes to technology. When I got the Jitterbug and was trying to set it up, their reps were very patient with me. They would would have continued to try to help me but I was the one that gave up. The phone also has a GreatCall feature but I need to call them to get that off because I had gotten the GreatCall medical alert device three years before I got the phone.

I got the Jitterbug Touch as a gift. I know that I can call, but that didn’t appeal to me. I also find the book that came with it somewhat lacking. The first time I looked at the book for a phone, it blew my mind and I didn’t know what they were talking about. The Jitterbug I have is not the same as my husband’s. This one is too big for a pocket and enormous for a purse. Besides, if something is closed up in a purse, how do you hear it?

I had an old phone and all I did with it was call and receive calls. I needed a new one and my daughter thought that the Jitterbug Touch would be ideal for me. She got it for me, but my experience with my Jitterbug Touch has been unpleasant. I wanted a smaller phone than what the Jitterbug is - one that would fit in my pocket better. Another thing that I was really discouraged with is the picture. I thought I could get better pictures with the Jitterbug Touch but that wasn't the case. I got better pictures on my little phone that I had. Other people could take the same picture I was taking and their screens would be nice and clear. And mine was not vibrant. So, I quit taking pictures unless it was something that I just had to have a picture of.

I bought a Jitterbug Touch because they said it was easy to use. When I called to order the phone and set it up, the customer service team was great. They were so friendly and knowledgeable.

I saw the Jitterbug Smart ad in the AARP magazine. Mom had a stroke and I wanted her to have an emergency way of getting help if she needed it. Before using Jitterbug, she had a usual cell phone but it wasn’t a smartphone. She carries the Jitterbug with her. She plays the brain games, which she enjoys. It gives her a little more confidence knowing that if she got into trouble, she could push the button for help or she could call me. She's able to call people when she needs to. It works for my mother and that's good.

I have a visual impairment and due to the large size of the Jitterbug Touch, I decided to get one. I am interested in the feature on having a smartphone and medical alert service available. But this Jitterbug is much harder for me. I'm still learning on how to use it and I cannot swipe on the phone or scroll on it with my fingertip or a stylus.

My wife and I are in our seventies and live in assisted care, and my wife is vision-impaired, with glaucoma and macular degeneration. I did a lot of research on the internet because I don’t buy anything unless I research it thoroughly, and I decided that the Jitterbug Touch phone was exactly what my wife needed, and I was right. She only has it so that her friends can call her and she can hit speed dial to call her friends. We got her that phone because she can make the letters and numbers really big on the screen so she can see them when somebody calls in and the dialing numbers on the phone are big, too, when she uses the speed dial to call out

I’m elderly and my skills with cell phones and computers are limited. But I like Jitterbug very much. I use it mainly for phone calls and for summoning ride sharing services like Uber. I was not able to have apps on my previous phone. Jitterbug has been very reliable and helpful. Also, the price was very reasonable and I had a very pleasant experience with their customer service team.

My daughter ordered the Jitterbug Touch for me because the flip phone that I had before wasn’t working. The Jitterbug has more features on it. I haven’t gotten used to it yet, but their service team tells you exactly what to do, how to do it, when to do it and everything else.

I am not up there electronically and Jitterbug seems to be very easy to use. I’m not disappointed with it at all. I wanted a telephone for emergencies in case I needed some help when I wasn’t at home and Jitterbug is handy and just what I needed. It's nice to have Jitterbug with me if I remember it.

I had a flip-top cell phone but it’s totally different because it’s old. The Jitterbug Touch that I have now is easier to use. I wanted it for texting mostly and taking pictures. It's doing what I wanted to do and I'm happy with it. Plus, the pictures are great. The customer service team helped me out a lot. I've already recommended Jitterbug.

I figured Jitterbug Touch was a good deal because of the features and the pricing. Also, I used a different cell phone before and it doesn’t compare at all. I use my Jitterbug more or less for an emergency type of thing and it's good for email. There’s still a lot I’ve got to learn about it but I like it.

I used an old fashioned flip phone before and it doesn't do anything. The Jitterbug Touch had bigger numbers and it's a lot better than my previous phone as it allows me to take pictures of my grandkids. I've also been doing a lot more texting since I got it. However, when someone calls me, I get a circular thing which I move over to the side to answer the call or a white section on top that says "Answer". Still, when I press "Answer", it won't answer the call. It’s aggravating when you can’t answer when someone calls, and then you have to look up the number and call them back. Also, I'd like the letters to be a bit bigger on the keyboard because lots of times when I'm texting, I want to hit a certain letter but I'm hitting the one right next to it. If I turn the phone sideways, they're bigger but it would be wonderful if they could make them even bigger. Nevertheless, I like the Jitterbug and I would recommend it.

I used to have an old Samsung but it's no longer available through AT&T and the buttons on it were too small. I like to be able to text easier because I have a hearing impaired child. So I went to Best Buy to get Jitterbug's flip phone, but the rep told me the Jitterbug smartphone was so easy to use now. He went through all of the steps and it’s really simple to use so I took it home. The letters come right up on the screen, where in the flip phone, you’re using numbers with letters. Also, the numbers are bigger with the smartphone.

I thought the Jitterbug Touch was going to be cheaper than the AT&T flip phone that I had, but I'm actually paying the same. They have data and voicemail on there. They're two items I pay extra for. My Jitterbug Touch has more options on it. Although it's rather heavy and very touch sensitive that I often end up calling my daughter when I pause too long at her name, it's easier to read. I fiddle around with it sometimes and try to practice or work things out and I'm pleased with it.

I used to have a fliptop phone and the kids made fun of me. I used it to make a call and use it in the car in case I have an emergency on the road. It was also possible to text but it would take forever so it was just not worth it. Although making calls is still what I use the Jitterbug Touch for, it has been much better. It’s very easy and doable. It's even larger and it looks like a real smartphone. I have great niece and nephews who are toddlers now and I’d like to take pictures. Plus, I use it to text all the time which is what I wanted it for.

The Jitterbug Touch is easier to answer than the previous phone I had. I just hit the 1, 2, 3. My previous phone was similar to that, but I'd swipe it and every time I did, I ended up cutting the line off. I also like that the Jitterbug has bigger buttons. It also has voice-activated text which I feel I haven’t gotten the hang of even though I've had it for a year. I called the customer service team and asked how to get internet using this phone as I didn't see Chrome. They explained it and were helpful with that. Every now and then I wish I had gotten the Jitterbug Flip instead of this one, but this is a nice phone to have and I’m very satisfied with it.

My daughter bought me a Jitterbug Touch but I'm old and I like my old phone. It was a flip phone and it was small. Jitterbug was a little big and a little heavy. Still I went on with it and use it when I need it. I've gotten used to Jitterbug. It's easy to use and nice enough. Overall, I'm very satisfied.

I saw Jitterbug Touch in an advertisement in the Sunday paper. I didn’t have a cellphone and my daughter kept trying to convince me to get one so I went ahead and called them. When I first got set up, there were a couple of questions I had and the customer service team was very helpful and guided me through it very simply. I was intimidated at first but it was easier than I imagined so I’m glad I went through with it. It’s cool, easy to operate, and comes in handy with the texting. I did a little bit of the pictures but I’m not into that. I use it more for texting, googling and the internet, like for Amazon or eBay. Before and after work, I’ll check on it and see if there’re any texts or messages. Overall, Jitterbug is very easy to work with and I love it. I have recommended it to others and one of them is looking into it while the other one bought it.

I had a Blackberry but I wanted a smartphone so I bought a Jitterbug Touch cell phone. Their monthly payment is all right. I've had it now for nine months and I'm still learning how to use it. I taught myself but I haven't mastered it yet. I learned how to find Pandora Music since I liked that app and I also like being able to see my emails. Overall, the Jitterbug cell phone is all right.

My Jitterbug Touch is working fine and it's good to have it. I saw it in a newspaper and bought it because it was inexpensive. It's also an inexpensive way to have a telephone. I use it to call and use the calculator. Jitterbug Touch makes me feel like I've learned a little bit more about technology. I'm very satisfied with it and I would recommend it.

Jitterbug is designed for mature people. We like its features and the pricing so we bought it. But we have trouble using all the different functions that it has. We're reluctant to use it because we don't know how to use it. We simply have to practice using it.

I'm going to be 92 and my hearing is not good. I still drive and when I go in the car, I needed to have a phone I could carry with me so that I could call my family if I needed them. In the ads, they kept saying it was simple so I ordered the Jitterbug Smart myself. My son-in-law set it up and it is easier to call my family. He put all their names on it. If I call my daughter Pam in Texas, it will say, "Pam" and then it will say "Pam Call". And then if I enter, it will say "Call home" "Call work". It will call wherever she might be and I can punch that in. And then the family uses the camera a lot because my grandson in Chicago had a baby and they can send that.

I had an Android from another carrier before, but I switched to Jitterbug Touch. It has everything that I wanted. It has the biggest screen and also has medical alert service for safety purposes. I'm diabetic, and I depend on it in case I would run into trouble.

I wanted it for emergencies if I'm out on the road or something like that. It does anything you'd want from it.

My husband is old and can't figure out cell phones. He had one of the little flip phones with tiny little buttons on it and he's got big fat fingers. I thought the Jitterbug would be a nice option for him and I went with a smartphone because I was trying to get him a little updated with the rest of the world. However, it wasn't a good idea. I recorded my voice saying "Text message" and put that on his phone as he was never hearing the little ding that it would do when he'd get a text message. It would just start shouting out "Text message," and then it would say, "Star 86" which would call voicemail when he'd hit it but there was never a voicemail there. It just went off constantly, like every few minutes and it will still start going like that even after he would read the messages. I tried to tell him that it kept reminding him because he's not reading or listening to his messages.

I like Jitterbug Touch because it has big keys, and is bigger than the regular phone. I got it after my husband passed away. However, I'm paying $48 for it, which is high as I don't use it often because I have a bit of a hard time seeing it due to my bad eyes. But it's still nice to have it in emergency situations. I was glad I have it when our house phone went out here not long ago and I didn't know how I was going to get a word to anyone to get it done. I had this phone and so I called the next door neighbor and she got the phone fixed for me. It's a nice phone and I would recommend it to anyone.

A friend of mine from church told me about Jitterbug. She really liked hers and it was reasonable. I wanted my husband to have one and he wanted one that he could get on the internet with. The customer service team at Jitterbug helped set it up. The phone is nice and the picture quality is really good. My husband goes off a lot on the four-wheeler or in the tractor and at least now he has a phone and I can keep up with him. I've recommended them.

The price of Jitterbug Touch's was fair. I like the idea that you can buy what you need as far as the hours and minutes and I especially like the fact where you can pick what you want as far as how many texts. I'm not a heavy user. I've used other cell phones before and this beats them all in a way. The customer service team was awesome, very friendly and I can understand them but I didn’t wait for them. I typed in major numbers and it was up and running before I was even really ready for it. Also, with the voicemail, sometimes I have to put in passwords but this was ready to go. The minute I typed in that number that comes in the package, it was functional. I thought I had to do more on my end.

The Jitterbug Smart is a good little phone. I have a friend that had the regular flip phone before I got the Smart. They are happy with theirs so I thought I'd try. I thought everything in the Jitterbug Touch was going to be in larger print and it's why I purchased it. I pay $47 a month and it has a medical alert service. I'm fine with it 'cause there might come a time when I would feel good having it. I'd recommend it to somebody.

I have a lot of trouble with the computer and thought the smartphone would be easier. I wouldn’t have to be dragging it out all the time and I could learn things little by little. I had a prepaid flip phone that I use for emergency call outs, and if I was away from home, I could get a call on it. That’s what I'm doing with Jitterbug right now. I like the flip top, but the smartphone is not bad either. For what I use it for, it works fine. I still have trouble with a lot of it, but I have kids who can show me some of the other stuff. Every once in a while, we come up with something that I wanna do. When my son was adopting a dog and wanted pictures of the backyard, I had trouble with the camera and called somebody from customer service to help me. He was patient and took me step by step, but I didn't finish and had to cancel because my son was calling back on the other phone.

I was informed that Jitterbug Touch phone was simple for older people so I got one. The reading aspect of it was fine but the phone didn't always seem to fall into places like I had hoped it would. It was a not too good experience with the Jitterbug phone.

The Jitterbug looks like it would be easy to use and they said it was easy to use. It has all those big things on the phone of it and I thought, "Oh, this looks just like what a 75-year old woman who's got some memory problems needs." So, I bought it anyway. I didn't use it very often. I was on Republic Wire on this and I was having a problem with that phone. I just got that straightened out today.

My daughter brought the Jitterbug Touch for me but she should've consulted me a little bit more. All I needed the phone for was if I went out and I needed to get a taxi but other than that, I really I don’t use it. I tried to call the taxi service to come pick me up after my doctor's appointment, and I couldn't figure out how to do it. I sat there and cried like a silly fool. And then I went to one of the offices and a lady helped me and the taxi came.

The Jitterbug Touch advertisement made it look like it’s easy to use but I don’t think it's that easy. First of all, I don’t like the internet. I’m not on it or on Facebook. But it’s not the phone, it’s me. I like my dual SIM phone. I tried the camera as well but it wasn’t for me. I’m not using the phone and I can’t see paying that money every month for something I’m not using. And that’s exactly what it’s doing. It’s just sitting there. Whenever I can, I could cancel it. But they told me they couldn’t shut it off and I had to wait until the 7th. But my interaction with their team was fine. I’m keeping my phone if I decide to change my mind in the future.

I heard someone else who had a Jitterbug and liked it, so I thought I’d try it. I don't use a phone a lot but I liked what I had with it. I had a heart attack on the 6th and was in the hospital. We had company off and on but I lost my phone. I’ve looked all over the house. I went through every box, every bag, every drawer, at least four times. I’m bound and determined, it’s going to be somewhere but I cannot find it. I was for looking for it because I kept getting the bills. I don’t think any company took it because I’ve got the box with the instructions, the other parts and everything that goes with it, but I don’t have the phone. I can’t do any delving on the features right now. I have no problem with the price of the phone every month but I hate to get the bill every month.

Aside from needing another phone, price was also a consideration for getting a Jitterbug Touch. I've had several cellphones and I like the Jitterbug phone. So far, my Jitterbug phone has been okay for me for what I use it for. It's more beneficial for my work because I work outside a lot, and it's been very helpful in that respect. Also, there are good features on it that I didn't have before.

I switched from a Jitterbug flip to their smartphone, the Jitterbug Touch. I could never hear very well on the Jitterbug and it's still hard for me to text because I'm not used to it. I'm always hitting the wrong letter but that's me, not the phone. The phone is nothing fancy, not an iPhone but for an older person, it's excellent.

Terrible experience with this new smartphone. I received a "new" smartphone that had texts on it, Google "bloat-ware", and I returned it the day after I received it. I spent almost a full hour asking questions before I purchased it. The other issues I had with it, was it was HEAVY, difficult to switch views like go from phone to e-mail, and I had to have a bazillion passwords. I had a set of passwords for the account, and one for the phone. I bought the "5" key with it that was a medical alert, or emergency button, and I had separate customer numbers for that. Too much to remember when you really need help, and are under pressure.

I had the same cellphone for many years then my cousin bought and sent me a Jitterbug phone as a gift. It does a lot more things than my old cellphone. I’m not really a computer person, so it took a little getting used to on my part and I was always looking up things in the manual. But I like it! I can take pictures with it and do all different things that I didn’t do much with the other phone I had. I’m still learning about it and my daughter-in-law was helping me. She had taken pictures of the children and she was putting a whole bunch of them on the phone for me which was very nice so I could look at them whenever I want. It was a little bit above my comprehension because I was never into it that much. My husband had the computer and he sat in front of it all the time, but that wasn’t for me.

The girls wanted me to get a Jitterbug Touch where I could text on. However, I don’t like my it. I don’t text much and I have a lot of calls dropped and I don’t understand why. One person said they called me 20 times and they couldn't get to me. I had one of those flip top cellphones before and it works a lot better. Also, it bothers me that the phone is so sensitive. I rotate the numbers and go to flip it up and it'll just dial that number. It does that a lot of times and I've called my granddaughter a few times at night when she's in bed. My brother got a Jitterbug too and when I talked to him one time, he was having trouble with it. I hope he has better luck with it than I did.

I'm 85 years old and I needed to be concerned about the possibility of needing some emergency help. I've read about Jitterbug Touch in the AARP monthly newsletter and I bought it because it has the 5Star emergency call on it. I didn't have the ability to text with the previous phone, and now I can. It's also more convenient than folding up a phone and it is serving my needs adequately. However I don't use my phone all that much. I called their customer service and to revise my level of service which was unlimited calls and texts. The experience has been satisfactory and they were knowledgeable.

My husband had a medical issue or concern and I bought a Jitterbug Touch for his Christmas. He had like four phones before including a sim phone, two iPhones and one of those MetroPCS basic phones. They were all touchscreen phones and all of them were very confusing. There’s too much you could do. But the Jitterbug was user-friendly, has good tutorial services, has all the apps loaded in an easy to follow way, it’s no cluttered information, and has emergency services options.

Another older family member was using the initial Jitterbug and recommended it. But when I went over to their store, I decided getting the Touch rather than the initial. It was my attempt to being modern and safe. My two little grandchildren enjoy using it and I continue to use it at a more modest elderly level. It's very good and I feel safer having it. It more than meets my needs and it's comforting. With my Jitterbug Touch, it's very easy for me to keep in touch with the family. The touch system works well and the pictures that I received on it are fine. There are other additions like the brain games and they could be fun but my responsibility at home is such that I don't have the opportunity to do those things. I've also been in contact with Jitterbug's customer service team three times and they're available and as professional as they could be. I'm glad I made the choice and I'm very satisfied with my Jitterbug. I also recommend it highly.

Jitterbug Smart is good to have if you’re out and have trouble, mostly because of the larger photo area that you could see. However, I don’t find any phone easy to use and they’re very aggravating to me, but I can understand the Jitterbug’s manual.

I had a flip phone and wanted to upgrade it. It was given to me by my son and he was paying for it. I'm a senior citizen and I don’t have a whole lot of money so I went with Jitterbug Touch because of the price. I enjoy Jitterbug. It is a nice phone and I like it.

I was choosing between Jitterbug Touch and another carrier but I liked the idea of the 5Star with Jitterbug. So no matter where I am, I can get help if I push the 5Star. It's always nice to know that I have that. I called their customer service for the setup and they gave me some steps that I had to do that’s on the phone. Once I got that done, the phone said "call" so I called customer service again and they continued to set up the phone for me. That’s where I set up my passwords, etc. It was a very easy process and the phone is self-explanatory. When I push the button for it to come on and I unlock it, all the information is on the left side of the screen. It says phone, text messages, camera, photo album, urgent care. I can call in if I push the 5Star button.

Jitterbug Touch is bigger and easier to hold. When I was first trying to get started with it, I called Jitterbug's customer service and I had a couple of questions. They spent a long time with me on the phone answering everything the best they could. I could not get it to shut off, and it was because I would hold it too long instead of just tapping it. The phone seems kind of complicated though and I don’t use it a whole lot. I'm older and I've never had a cell phone so it's all new stuff with me. But I like the Google on it for different questions. We use it to get directions to places, etc. I'm very satisfied with the parts of my Jitterbug Touch that I use.

I like my experience with Jitterbug. It's much better than my old phone and it's a lot easier to use. But I’m not one that uses it a whole lot. I use it just to make a call once in a while or my daughter checking with me but I've started using it a little bit more than I used to. Also once in a while, I’ll pull up the internet and look at something on that or google something. Overall, my experience with Jitterbug has been excellent and I'm going to stay with them.

I had a smartphone before but I couldn’t operate it very well. I read a Jitterbug ad in an AARP magazine that said it was made for seniors and since I am a senior, I decided to try it. I like it, though I don’t play with it like a lot of people do. I basically call people and answer calls with it. I don’t know how to use part of what's on it plus my plan doesn't have enough data that I can fool around with without racking up a bill. One time I was using too much data and I couldn’t understand why when I was just calling and answering calls. I called their customer service team and they were able to tell me how to clear certain things off the phone so that it wasn’t using that much. They’ve always been able to help me. Overall, I'm satisfied with their service and their customer service team.

When I replaced my phone I had for years, I got a phone that had tiny letters and I couldn’t text with it. So, I wanted one that was larger and easier to use. The Jitterbug Touch phone is 100% better. I bought it mostly for when we’re out on the road. I’m rural and I live in a valley, so we don’t get service at our home. But I didn’t have a good experience with their reps. When I bought the phone at Best Buy in the nearby shopping mall, the rep set it up for $45 a month. Since there were times that I've never used the phone the whole month, I called GreatCall and they said they would give me the $9.95 plan. But they didn’t change my plan. It’s been two months since I've had it that I haven’t even used it.

I wanted a phone that's relatively easy to use as I mainly want something in case of emergencies and so I got Jitterbug Touch. I was also looking into buying that because I have a new cat and I've been taking pictures of it with my older cat to send it to my friends. When I set up the phone, there were a couple of things that I wasn’t sure how to do so I called the customer service people to ask about it and they don't seem to mind, which was one of the things I like best about the phone. They're very knowledgeable, helpful and patient, unlike some other places I call. For that alone, their customer service is so good and I would recommend it to people.

Jitterbug sounded pretty good to me so I bought one. I don't really use it all the time but I'm very satisfied with my Jitterbug. I use it to make calls if a car breaks down or if I needed doctor's appointment.

The reason I am writing this review is to alert other senior citizens about the Jitterbug Smart and the poor customer service. This was my first smartphone. I had quite a few questions, but each time I spoke to an agent, he or she was rushed, impatient, and rude. I am a teacher and as alert and bright as anyone else. There is no excuse for their behavior. I sent back the phone as the last straw after getting lewd texts from strangers telling me they saw my picture on Facebook. I am not on Facebook. The phone was more trouble than it was worth.

My neighbor got me interested in Jitterbug. They had one of the little pocket and button type cellphone which they use when they travel. We had a power outage but people around us within a couple of three blocks had power. My neighbor's wife got a Jitterbug and called the power company. I asked her about the phone and she told me to check with Jitterbug and they're happy with it. The phone is a little too small for me that I can lose it really easy. Also, I'm in a retirement stage and my hands are a little bit on the disabled side. I'd like the touch-type phone since pushing buttons is really hard for me to do. Jitterbug came out with bigger ones and I got one. They had the phone set up when I got it and everything has been working perfect on it. I dropped the phone once right after I got it and the case came in half. I picked it back up gently, bridge it back together and pop it back together. It still worked.

I don’t think a person of my age should have to worry about having to do so many things to turn the Jitterbug Touch on. When you turn on the switch where it comes on, you still have to go down to the bottom of the screen and touch the big circles. If you’re in a hurry and you have an emergency, by the time you get all of that done, it takes too long. Also, the scroll on it is not large enough. I thought it was going to be the kind that you can enlarge and you can go ahead and see it easily. People at my age group that have eye problems are not satisfied with that size.

My niece sent for a Jitterbug Touch and she liked it so I figured I would buy one. The price was better than a lot of the other phones. Other phones do a little more but I wouldn't want to pay $400 for it. I bought it especially for emergencies. I keep my Jitterbug in my purse but I got the bigger one so my purse is heavier. I carry it because I travel alone and in the middle of winter, I don’t want to be stuck in the field trying to get my car going, or go shopping and be stuck in the parking lot when my car doesn't start. Being a single woman, I need somebody to call. I have AAA but if I don't have a phone, I can't get them either. I'm 80 years old and I can do everything that a 40-year-old could do, but I still don’t want to be stranded someplace without help. With the Jitterbug, I feel safer.

I was tired of land service and I decided to use Jitterbug Touch. I didn’t want to get a cell phone but my sons and my daughters said I should have it. So, I got it. It serves its purpose. I’m 84 years old and I don't play any games. I like my phone and I like the service. I only use it when I have to make a phone call. I talked to the customer service rep and they treated me good and it was all fine. They helped me so I could work with the bank and take out my check so, I won’t have to worry about the bill when due. I wanted to get a copy of the bill so I’ll know that they got their money. And if I have any problems, I can call them. I wanted to have proof and I had them send me a bill. I would recommend Jitterbug. I have a beautiful service with them. I have no complaints with it and I haven’t had to call anybody for service.