Jitterbug Smart Reviews

I was with AT&T before but switched to the Jitterbug Touch due to the price. We just use it when we go somewhere and it’s serving us well. I've told people about it, mainly about the cost.

I like the flip phone I had so I decided to get one that was a little more complicated. I got a Jitterbug Touch and I still don't understand the whole thing. It has a lot more features and it's more advanced than my flip phone. I haven't learned how to use everything but the camera's fun to use. I'm very satisfied and happy with the product.

I saw Jitterbug Touch on a magazine ad and it looked like something I could use. I got it six months ago and got it with full of instructions but I couldn't figure out how to use it. I ordered it for the cellphone and then I wanted the internet. But I couldn't even get it to be a telephone and I haven't spoken with anyone at Jitterbug. I'm paying for it every month but I'm not getting the use. I'm dissatisfied. I'm gonna write on their invoice to cancel and send it back. In the meantime, I'm using my cellphone before using Jitterbug

I had an old flip phone so I thought it was time to upgrade. I then got a Jitterbug Touch, which is a good phone, but I'm not really happy with it since I only got one gigabyte of data unlike other companies like MetroPCS who offer a lot more with almost the same money. With $40 I can get a free phone and 4 gigabytes a line. Also, I don't run out of other stuff and I've always had a problem since I got with Google. It's not what I thought it would be. And when my phone went dead, I called their customer service team, but I was not happy that it took me three quarters of an hour to get my phone up and running.

I got a Jitterbug Touch from Best Buy, and the only reason I bought that phone was because one day, somebody went through our neighborhood with a gravel truck with the box up and he knocked out all the wires, taking down five telephone poles and electric. I went to them and they said it's going to be a long time before it was going to be restored, so I went and bought the Jitterbug. By the time we got home, they already had the line hooked back up again, so I just take the the phone and use it for emergency. However, there's oil inside the screen about the size of a silver dollar. I should've taken it back right away but I just left it alone.

My son thought that I should have a Jitterbug Touch and so that's what I got. However, I'm not really into this thing. I have always had a cellphone, but I'm not one of those people who go around talking on the cellphone all the time. I only used my cellphone to call when I had an emergency or I really needed to do something. I gave nobody my cellphone number because I never had it on. I don't use it very often and it's not very important to me. But what I have seen on the Jitterbug Touch is fine with me, and I think it must be a very good product.

I had Verizon and I was not happy with it. It was very expensive so I got a Jitterbug that is less money. I had to call a couple of times and they helped me out with how to use the phone. The folks that I've talked to have been very helpful and were very much on the ball. They were very willing to answer whatever questions I had and in a very pleasant manner. The phone is fine but it's difficult to use. I'm 85 years old and I don't know how to pull up all the things that are on it. It's just that I'm too old to learn new tricks. I'm thinking about getting a regular phone because all I need is a phone for people to call me.

This is the first time I ever used a Jitterbug but I like it a lot. It was through word-of-mouth that I heard about it. The phone is more advanced to me but it's easy to use and read. One time I called about my bill and it went well.

I can't use my Jitterbug too well. I have my pictures and I can make a call. However, I don't answer a call too good, but I'm getting used to it. Also, we never hooked up the OnStar. We were in a hurry and whoever my son was talking to said that we can always call back another time. It says I have brain games on there, but they’re also not hooked up. So, there were things that were needed to be checked over by somebody who understands it. For an old lady that isn’t computer-smart, I thought Jitterbug would be so simple. But I wasn’t getting it right away. Also, the phone is very heavy and big. And a lot of people have said the same thing with them. As soon as I put it in my pocketbook, it’s so heavy compared to my little one. I would have rather just kept my old phone. I'm not dissatisfied but I wouldn't tell others to go and get one.

The Jitterbug Touch advertising is incorrect because they showed the phone for $19.95 a month, but the first bill I got was for $51 and some cents even though I hadn't used the phone. I had to call them back about it and then they said that they'll take off minutes. But when I called my daughter-in-law, she said that what she have right now is not very much by way of minutes. So, I'm paying $30.38 for a phone I haven't used which is crazy. So to me, it's fraud. And then I saw some ads later on that was less than the $19.95 per month for Jitterbug.

I can't use my Jitterbug Touch that much because I don’t get any signal from where I live. When I called and ordered it, that’s the first thing I asked because I’ve had one before but I couldn’t get a signal on it. I gave the zip code and they said I'd have signal here. I can go about 4 miles in 2 directions and get a signal, but I can't get it at my house.

My husband got the Jitterbug Touch for both of us. It's supposed to be simple and we were looking for a simple plan. We had two phones so when my husband passed away, I called them. The young man told me that he would discontinue the service on my husband's phone and he was very pleasant and very nice. However, I noticed in the bill the other day that I'm getting charged for voicemail but I'm not getting any voicemail on my Jitterbug. I've had several friends try to make it work but they all failed. I don't know what to do about it but I haven't called it in to customer service.

I had a previous phone before but I wanted to get a larger version so I got Jitterbug. It's better and easier to dial with it but I don't use it very much at all and I probably need to cut down on the number of minutes I'm paying for. But when I did a little pocket dialing a couple of times, they thought I was dying and their response was quick.

I purchased a Jitterbug Touch from the Sears store, called in and activated it from home. Activation was easy and since then, I've liked to have it with me when I'm out in case I need it for emergencies. I enjoy my Jitterbug Touch very much and I think it's very reliable. Overall, I’m very satisfied with it.

My wife had a smartphone and it was costing around $90 a month. We're both retired, and don't text and do all the stuff that one has to buy with a package to get a smartphone. We changed to Jitterbug because of the cost difference and now we're only paying $30 a month instead of 90. The Jitterbug does what we want it to do. It's really easy to use and cheap.

Jitterbug gives me a sense of knowing that if I need to make a call to the 911 alarm system, it's there for me. I chose it for the alarm button. The person that I talked to when I ordered the phone was very courteous and helpful.

I needed an emergency call system and I had tried Great Touch and several others and could not get one to work down here. I'm in a very low cell phone reception place. In the meantime, my daughter-in-law who lives on the same property way up in the country within one mile from mehad antennas put on her Verizon. She could get WiFi, so, better cell phone reception. I am able to get it and I'm able to use the Jitterbug Smart outside but not inside my house. I can only use it when I'm on the road but it certainly is better than not having any.

My Jitterbug phone is okay and it's a really good phone. I used AT&T before, and my Jitterbug phone is a lot easier to see. I've got low vision, so it really helps me there. I appreciate it and I'd recommend it to a friend. However, I don't get very good reception with it. I've talked to the Jitterbug guys about this, but it still didn't help much. With the other phone, I got really good reception. I wish I could get better reception with my Jitterbug phone.

I saw Jitterbug Touch on the paper advertised at 25% off and thought it's for me being in my 80's. Their customer service team was very helpful. I got a smartphone but the numbers were so small and I have glaucoma so my Jitterbug phone made it much easier for me to see. I've had no problem making phone calls, but I'm having difficulty answering them. I haven't got used to that since my kids and my friends usually call me on the landline and nobody else has the number except our family. Also, when I get a call it doesn't connect. By the time I get a phone call I've lost them.

I first heard about Jitterbug Touch from a friend of mine who had it. I mainly use it to make and receive calls and I still haven't learned to do some things on it, plus I'm retired now so I don't use it as much as when I worked. But I like it and I would recommend it.

Old people use the Jitterbug phone a lot. I had so much trouble typing with my slide phone before, because my fingers won't hit the buttons right. But Jitterbug has a bigger screen and it's easier to type a text. I forget from one day to the next how to work it, but overall I had a good experience.

Their price is what made me purchase with Jitterbug. It works just fine. Their service team is always friendly and helpful. I have no problems with them at all.

I understand Jitterbug a little better than my previous cellphone and their customer service team has always been friendly and knowledgeable.

The Jitterbug Touch is a little too big to keep in the pocket. I prefer the flip phone that I had before because it was small and it fit in my pocket. The Jitterbug works but I would like something a little smaller.

The phone is too big for me and it's hard to carry around. At first, I had the wrong number and it's a nuisance. Also, I have a lot of people texting me and I don’t know who the hell they are.

I had a TracFone before but the Jitterbug Touch offers more options. I needed that kind of phone and it seemed like a good one to purchase. Also, I had friends that had purchased the other variety of Jitterbug that’s why I went ahead and got one. I would recommend it to a friend and though I'm unfamiliar with this kind of phone, once I become more accustomed to it that would be good for me.

I've had Jitterbug for quite a while now and I use it most exclusively for cellphone. I'm 90 years old and I don't have a lot of things that I need to investigate or keep track of, but it's nice to have it because it always has the correct time and date and the weather shows up on it. I needed something different than the old flip phones, which sometimes gave me trouble and did not always sound good. I also thought it would be easier to navigate the Jitterbug than my old flip phone, but I found out that there's a lot of things I'm still learning about it. But it's easier to read it and it seems like it's always been very clear. Also, I can adjust the volume easier on it and the speaker phone on it works better than it ever did on my other phones.

Jitterbug was sold as something very easy to understand and designed for seniors who did not have that much experience with smart phones. I don’t use it as much as I could because I don’t have the opportunity or the need to use the features. For example, if I’m lost, I don’t know how to figure out where I am exactly. That’s a feature that I’d have to figure out. I’ve also had some icons that I couldn’t get off of my screen and I had to get somebody to help me get them off of there. For us poor seniors Jitterbug needs to give us an icon dictionary. The only other thing is that I went to send a picture and I got charged extra for sending it. Again, it’s not a function that I use very much so I wasn’t sure exactly what I was doing. So there are a lot of functions on that machine that I could probably use if I knew how they worked.

I keep my Jitterbug as an emergency phone and I'm happy what I use it for. It also seems to be helpful for my needs. I like the bigger buttons and the ability to take pictures of anything. It looks like something that will be easy for me to handle and it has more features than my previous phone. It's also good to know that the medical alert feature is there. I recommend it.

I love my Jitterbug Touch and I like everything about it. I ordered it when I saw it in the magazine. I had a TracFone before, and the Jitterbug Touch is so much better. The customer service reps have been great. They were very informative, had answers for everything, and were polite and nice to talk to and Jitterbug had a plan that would fit me. I use my Jitterbug Touch a little more than I did my other cellphone. However, I'm pretty old and I don't use the texting at all. But I have used the camera and I like it. We went shopping for a lawnmower and I had my Jitterbug Touch with me. So, I took pictures of a couple of different kinds of lawnmowers to help us decide, and that was a good thing.

I was fooling around with my Jitterbug when I got it. Maybe I was using Google and I was running it up and didn't realize it. Then someone called me and said, You're running up a $100 bill." I thought, "Oh, my gosh. I can't do this." I didn't know what I'd do but when I told them that I just bought it and was fooling around with it they said, "We'll lower that fee." So they did then. So I am paying about $53 a month for my cell phone. I've used it to phone our family and I use the texting. I also like the calculator, I use that a lot. But there's a lot of apps on it that I don't use. I thought that may bring the cost of the monthly fee down if I don't use those apps. I'd like to get that down to $30. But when I spoke their rep, I don't think she told me how to get it down. So I must learn to use it right. $53 is just a little much for me.

My husband and I are in our 70's. We thought it was a good idea to have a cell phone because we don't live in the city or if we're in a vehicle, we might need help. Jitterbug has all the nice features including being able to take pictures. I just can't remember how to use all of them. It's depressing to have it and not to be able to use all of it. Sometimes my husband and I can't even turn the stupid phone on. Then, I find out that if I take the free case off I can finally turn it on. It's been frustrating.

I only take my Jitterbug with me when I have to travel. I use the map on it but I haven't navigated on that very well. I also thought that the phone is going to be pretty simple and it has a bigger screen, but they have different pop-ups that ask me to sign up and I just ignore them.

I have a bad heart and since I need to keep in touch with people, my wife got me a Jitterbug Touch. It's a lot better than my previous phone, wherein the line kept breaking up so people couldn't understand me. Also, the battery of my old phone could not be kept charged. So I like Jitterbug Touch a lot better and I’d recommend it.

I got a stage five renal disease, and I'm afraid I'd fall down because I stumble a lot anyway. I got the Jitterbug because I figured it would be easier if I got my phone on me all the time. All I had to do is hit the 5Star, and they'd know where I was at. The phone is easy to use and has big numbers. I don’t text very much but I do more than just use the phone, like take pictures. It's been working perfectly until recently where it won't ring in and the calls go right to voicemail. I've looked at the whole book and I can't figure out how to get it right. I'm going to let my niece do it.

Jitterbug always do the things that I want it to but at times, it seems to have a mind of its own. For example, after I finish a call, I would try to hit the end call button and it doesn’t shut down. I have to keep pushing the on-off switch on the side ‘til it finally decides to cooperate. I haven't called tech support about it because it's not serious enough, but I've had to call tech support a couple of times before and those people have busted their left ear to get me what I needed done. Overall, I'm satisfied with Jitterbug. If I was not, I would've scrapped it even for the low price of $36 month.

Jitterbug Touch seems to have a better distance outreach than my previous phone. It's easier to operate and its simplicity was one of the reasons I purchased it. It's been good so far, In fact, I got another one ordered.

The Jitterbug Touch looked like it’d be simple that I could use so I got one. And then I became very sick and I haven’t been able to use it for quite awhile. I'm still paying for it and I'm going to take some more lessons on how to use it and then get back to it.

I had a Katana flip phone, but because its fonts are so small, going on to the internet was a hassle. I also have to wait before I even reach a website to search because I could not get a signal in certain areas on the neighborhood. So I was totally frustrated and wasn't satisfied with my previous provider. At that point, I decided I’m going to pick up a smart phone. But I wanted one that was easy to read and had a bigger font because I have a hard time seeing close up. So I got my Jitterbug Touch and so far, I'm loving it and I’ve already recommended it to others. The font is large so it’s not overwhelming for me. I also like that I can go on the internet and get instant answers to my questions and the call is always good. There’s no place that I cannot get a signal. The price is right, too. We were paying nuts for unlimited access but now we’re just paying for what we do a little bit of the time so it’s a perfect match for us.

I'm really enjoying my Jitterbug and I'm satisfied with it. My niece thought it would be easy for me to use and she recommended it to me. I bought it at a store in Louisiana and the people there were really helpful. I really didn’t like the phone I was using before since it's paid by the minutes. Jitterbug is neater and more compact so it's easy to use. It's also better since it's easy to carry in my purse.

The phone I had before was little, so I needed a new one. Having the big buttons on the Jitterbug sounded good to me so I purchased one. The big buttons are easy to work with and their rep was friendly and able to answer all my questions.

We’ve had so much bad experience with other phone companies, so we decided to purchase the Jitterbug Touch. We used to be on AT&T, but they kept charging us for stuff we never purchased. The Jitterbug customer service people are very good. Anytime I call them, they’ll do whatever I ask them. I don’t quite understand my Jitterbug yet, but I have the function keys where I could call the Jitterbug team, and they help me really well when I call them. My Jitterbug works all the time. All the other phones we had always messed up and block out every once in a while. My wife feels that what we are paying is a little high for what we're getting, but still, I am thinking about getting another Jitterbug phone and give my wife mine because all I use is Jitterbug voice for telephone calls, and she uses it on everything.

The first Jitterbug I had was an open faced phone and not a smart phone. But I liked its big letters and the volume was clearer than the flip. When I saw the Jitterbug Smart on TV, I decided to get it and I love it. It’s got the big screen and letters. I also like the medical alert feature. I’m a single man and I live by myself and if something happens, all I have to do is push that button. Also, I talked to the reps a couple of times and they were nice and they answered everything I wanted to know. I recommend Jitterbug.

I have a landline, but my sister was pointing out that it would be good to have a cellphone as well to take in the car or if the other phone doesn't work, I would have a backup telephone so we got a Jitterbug but I don't really use it too much. I haven't quite advanced into the new age and I'm somehow more comfortable talking on my landline. But I feel a little more confident since having Jitterbug. I've had situations where I had to use Jitterbug because the other phone wasn't functioning so it has come in handy about three times.

So far, everything is all right with my Jitterbug Touch. However, I would like to do more on it, it's just that I haven’t taken the time to do so. Nonetheless, I can see my icons in my Jitterbug Touch and I know when it would burn heat, and I can always go back in the history and see the number if anybody called. So far, I've been very satisfied with it.

I can't really get out, so I thought I'd try Jitterbug Touch but I don’t fully understand this smartphone. I have a flip phone before that I could keep in my pocket but I can't with this one. Nevertheless, their customer service team were okay.

I live alone and I'm old so I needed some type of means of calling. But I could not get the other phone that the government gives anymore. I do have a phone service through cable and but if the cable was out, I wouldn't be able to contact anybody so I needed some type of cellphone. It's a convenience that I know I need so I chose to get a Jitterbug Touch, but I'm not happy I did. It's too much for me to try to figure out what to do. I'm not doing it right and it's not coming out right. But it was nice for my kids and grandchildren to be able to send me pictures and things of that type. But as far as using it myself, it's a bit complicated for me to remember all the stuff. The government phone was better because it was simple and easy for me to use. I'm satisfied as far as what Jitterbug provides but overall, I feel like I'm paying more than I need to.

Jitterbug was the very first cell phone I ever had. But I don't have it anymore since the buttons were too small for my hands. When I had it, the cell phone made me comfortable going someplace. I got it because it didn't seem to be as complicated as other telephones. And if I would have car trouble or I had to call my husband for help or anything, then I would use it. Their staff always seem to be polite and nice. They always try to help with whatever problem we were having. The only reason I didn't like the Jitterbug was because the buttons were too small for my hand. Also, we paid for our minutes in advance which was fine but you couldn't carry over what you didn't use. If you don't use your minutes and you paid for them, you should be able to carry them over. But I like the Jitterbug. I think it was good for senior citizens except for the buttons.

I like my Jitterbug Touch a lot better than the phone that I had before, and although I've been having problems with it, I got one problem resolved a couple of months ago. When my Jitterbug rings, I'm supposed to put my finger on the green light on the screen that goes from left to right to answer the phone, but it wasn’t working. So, I called and I spoke with one of the Jitterbug representatives who ended up telling me that what they would do is to change it for me so all I'd have to do now is push the button on the front of the phone to answer it. So, that’s what I've been doing and it's working fine. Also, I've noticed that within the last four weeks, it seems the battery is not lasting as long, and I've gotten in the habit of putting it back on the charger around noontime for a couple of hours. It's not a problem, though. In fact, I wouldn’t hesitate to recommend Jitterbug to anybody. I'd even recommend it to a stranger.

I'm 82 years old. I don't see and hear well. I saw the big numerals of Jitterbug Touch in the magazine and I thought, "Oh, I could see that." Everything's big in it and I'm getting used to it. I use Jitterbug Touch about every day. I check to see who sends me a message and what's on it. I've had to call the Jitterbug Touch customer service team a few times to ask for help and they've been helpful. I was not sure I could learn to master an intricate phone, but I check the book sometimes but bit by bit and day by day I'm getting a little better.

I've had my Jitterbug for a good six months. I use my smart phone, particularly the text messages, and it’s charged up each day, although I'm not a high user of the phone and I'm not glued to it every second of my life. I have a new granddaughter now, so I have photos and a photo album, and that’s really great stuff. It's pretty cool to have the smart phone because it replaces having to sit at your desktop PC. You've got your internet that you can work with at the palm of your hand, and there's a whole series of apps on that phone that you can deal with, and you can go to the app store and get all these other stuff.

I'm still learning how to use my Jitterbug but I like it and I'm finding that I’m going to need a pendant because I fell and I only had the phone. The Jitterbug phone was out of reach and my house phone was in reach so I got that. Right now, the phone is not working. I can’t receive or make calls. I’ve been in rehab because of the fall and there was no service there so that might have had something to do with it. I haven't tried calling Jitterbug to reactivate the phone, but every time I interacted with them, they were always friendly and knowledgeable.

I'm 85 years old and I don't see or hear too well, so my daughter got me a Jitterbug Touch and I've been perfectly satisfied with it. I used a flip phone with Verizon before and the Jitterbug is totally different from it because with the flip phone that I had, I could only text and make phone calls on it. With Jitterbug when I go out to eat, I take my cellphone with me, get on the internet and do things I couldn't do with my little flip phone. I really like that I can get on the internet because if I'm out and I want to go to Facebook or anywhere, I just take my phone out and go. It is also much easier to read because it's even bigger than the regular smart phones. It's also easier to text with it. I tried to call the Jitterbug reps between Christmas and New Year and I never got anybody, but that was probably because it was a holiday and it was so slow. But the time I did call them, everything went real smooth.

Jitterbug Touch looked like something that I wanted and it's not real expensive. When I first got it, I called them and the staff walked me through how to get it to work. They were real friendly and helpful. And the phone is working real well. It has just about everything on it that I need and a lot of things on it that I don't need. I'm real confident in it. I charge it, take it off the charger when it charges and take it anywhere I go in case of emergency. I'm glad I read about it and got it. It's very easy to use.

I needed a better phone so I decided to get a Jitterbug Touch. It's much easier with better connection and I can get more distance with it. I haven’t had it that long but my granddaughter is helping me because I wanted to get more confident with it and use it more. Nevertheless, I'm very satisfied with them.

I lost my husband three years ago and since he’s passed away, I've decided that it’s my turn to live now. I know what I want out of life and I know what I'm gonna do. I am turning 80 in August and I needed to have an alert button. I decided to get a Jitterbug since it has the emergency button. I’m satisfied with it. It does what I want although I’m not a big user of it. I carry it but I don’t use it that much. But anybody that uses it a lot would enjoy it as much because it’s simpler to use than a regular phone.

I'm 80 years old and I don’t ever use a cellphone but I decided I needed one because my wife died this year and I'm by myself. So, I got a Jitterbug Touch. It was cheap but I only use it for emergency calls. My daughter called customer service not long ago and they were able to answer everything. It had the reduced price, reduced start or emergency calls on it.

I used to have a program that was charging me quite a bit of money and we wanted something different, so we got a Jitterbug but I’m not all that happy with it. We don’t use the internet and we don’t do eBay, Facebook or any of that and yet every time we turned around we were going over on our data and nobody could possibly tell my why that was. Up to now I still don’t have answers to my questions. We have Google, evidently, and whenever Google decides to update it uses our data and we don’t have a choice. We can’t take Google off our phone, it’s the operating system.

I've been a Jitterbug user for years. My brother tried to get me interested in using AT&T, but the price was too high for me, so I switched back and I'm glad that they had a smartphone that I could use. The Jitterbug team seemed excellent, as usual, in finding out what I need to know. However, I had a flip phone before with them where I could press zero and it would automatically go to their customer service, and I don't know if it still does that on the newer phone. Because if it doesn't, then I won't be interested. I tried that once on a smartphone and it didn't do that. But I like it anyway, as it's a smartphone like other brands, and is cheaper for the different plans that they have.

When I ordered the phone for my 90 year old father, they said I can speak for him and order for him since he was hard of hearing. You have 30 days to return, no questions asked. Great! Took the money out of the account and sent phone. My dad couldn't get the hang of using a touchscreen so I called to send it back. I immediately got why? I explained why. "Well would you like to trade it for another." "No thank you." "Oh, you aren't (my dad's name)." He has to verify.

I went into the store to get just the cellphone which was all I wanted, but they didn't have this, so I settled for the Jitterbug Touch, a big, three and a half inches by six inches rectangular thing. It was Christmas and I was going to be on the road. When I talked to this guy who was setting me up with the telephone number, he said that he was doing me a big favor and putting it in so all I have to do is press one button, and then I'll get complete coverage and help if I have an accident but that's at a price that I cannot pay, and I'm getting very disgusted with them.

My husband has the less complex version of Jitterbug and he's very happy with it so I decided to try out the Jitterbug Touch. My experience has not been good with it. I use my older antiquated cellphone, which responds more quickly and continues to function well, in far greater preference to the Jitterbug. My problems with the Jitterbug included trying to get things entered and to have it stay in the phone memory. I had entered all the data that I needed including phone numbers, names and addresses, and it won't stay in the phone for me. The other interesting issue that we had with it right from the get-go was that the whole thing seems to be needing Wi-Fi connection, which I have. My husband and I knew what the password was for that but it took us forever to get that thing to work with us. So I was re-entering stuff all the time. Even the phone number of my sister whom I talk with once a day, would not appear in my phone the next time I call her.

I was hunting for a new cellphone and decided to try Jitterbug. I had to cut back on my expenses and that one was cheaper than a lot of others. The only trouble I've had with my Jitterbug phone lately is that, every now and then, it would have a message that they're shutting down on my phone. I've already called them about this matter after it happened the first time because when they shut down on my Jitterbug phone, I couldn't even call on it, and I had to use my landline phone and call them from there to see what that meant and why they shut down.

I received a recorded voicemail from GreatCall I was over my data usage even though I am on their highest plan. I have been trying to call/email them for three days. The Customer Service number 1-800-733-6632 has a recording "we are experiencing higher than normal call volume please call back later" and hangs up on me. I have called different days/different times and receive the same message. I attempted to email them twice but get an error message and the email won't go through. I better not get charged extra fees or this phone goes in the trash.

I had a cellphone before, but it was expensive and I only use five or ten minutes a month. I was paying too much, so I got a Jitterbug, which I use for emergency calls. It's cheaper. I had trouble setting it up at first, but it worked out in the end and I'd recommend it.

I would recommend Jitterbug. I use mine mainly for emergency when I go shopping or go away from home. I go by myself and in case something happens to me, I can push the red button on it. I'm using it for about five months and I'm satisfied with it.

I like my Jitterbug. Its face is so much simpler than other phones. I've looked at a lot of my friends' phones and they have all these little symbols on it which I haven't learned to use. But with Jitterbug, I just have that first list to go to. However, I've never really been able to use all of its capacities. The reps helped me to some degree, but I've been getting help from friends and gradually learning it. I live alone and I feel more comfortable knowing that I have it because if anything happens, I can get in touch with somebody.

I used to have GreatCall's call button hanging around my neck and it was very heavy and hot because of the GPS feature. Then when I saw the ads, I decided to get Jitterbug. It's not as convenient as the call button because I have to carry it in my pocket all the time, and if I fall and become unconscious, there would be no way that I could hit the button. But the other aspects of the Jitterbug are positive. I use it to call the same people and I use it a little more often to text because I didn't text with my old phone. I am 87 years old and I live alone, and I feel safer with it. I've never fallen and had to use a 5 Star button, but it gives me more confidence. It's very convenient and I have recommended it to a couple of friends.

I have an aunt that had a stroke and she would’ve never been able to use a phone that had either touchtone or little buttons, so we got her a Jitterbug. I had her on my Verizon plan before and they had nothing that she would have been able to use. The Jitterbug is a great phone and it works really well. It’s easier for her to use and it’s pretty straightforward. She had another stroke since we got the cell phone but it's still easy for her to use it. Jitterbug was everything they said they were. They were simple and fast, and there wasn’t a bunch of hidden charges that I was going to have to pay later that supposedly were disclosed to me.

This phone is described as incredibly easy. When I purchased it via phone, I set up a billing account with name and password. When we received the phone we had to set up a gmail account for my father-in-law with another password. Then when the phone did not activate correctly, we called (waiting 30 minutes or more for all phone calls) and were told to set up a separate on-line account from the billing account: completely separate name and password!!! Three different passwords and still no active phone. Finally, the number that the sales rep said was portable at purchase would not be released by AT&T. When we finally gathered what we needed from At&t transfer the number, it turns out that data cannot be transferred!!! Waste of time and money, and an overall extremely frustrating experience! Returning this phone.

I still haven't learned how to use Jitterbug completely. I think I wiped out some apps or symbols at the top of the first line on a unit, but I read the book. I'm having an eye problem, so I haven't been able to really delve into it. They just told me information that's required to utilize it to its full extent. But it's been handy and my other land line is not doing very well. So I'm really basing everything that I'm doing on the Jitterbug. I had an AT&T Samsung unit before and it went bad and I had a lot of problems. I used to drive a lot and I require a mobile unit and it was very effective till it gave up the ghost. I recently had open heart surgery, and I'm recovering from it so I haven't been able to drive at this point and haven't been really able to utilize Jitterbug very much. I use it almost on a daily basis to call people. It's a very good unit and I like it. I'll be happier when I'm able to utilize it fully.

My kids made me get the Jitterbug Touch. I really didn't care about having a cellphone, but I wanted to have one just like everybody else. Its emergency features are really nice. I always take it with me when I go to the store, and I go to about five or six different stores. It makes me feel safer. Also, my neighbor put some music on there for me which was really cool. I can go sit anywhere and play my music if I wanted. I've told a couple of older people that I know how nice it is and I let them look at it.

I had an open heart surgery about a year and a half ago, and I went with Jitterbug Touch for their 5Star Program. If I'm on a trip, it could follow me everywhere and I could get some help in case I had a problem. This one is much nicer, easier to use and has more features than the older model I had before. I haven't learned how to use it yet, but I do a little texting when I'm on a trip to my daughters. I'm 74 years old and in pretty good health other than my heart, but I play tennis with a bunch of guys. I recommended it to them for the 5Star system. It's good to have one in case I'm not at home and something happens.

I had an AT&T Samsung flip phone which was 2G. However, they sent a message that at the end of December this year those phones will no longer be any good and I had to get 3G or above. I got the Jitterbug Touch and it's better because it doesn't have the little buttons that I have to keep pushing for the letters. Its larger print is easier to use.

My Jitterbug Touch phone is nice and handy. It's an important thing in my life now because I had a stroke and my daughter said I needed a cellphone. I take it wherever I go and if I fall down or something else happens, I have the cellphone to get hold of somebody. When I put it my pocket, it turns on when I don't want it to turn on. But other than that, I enjoy it.

I had a TracFone and it was a pain in the tush to go get the card and pay for it, and to enter the numbers. I then decided that’s not the phone for me and I bought a Jitterbug Touch phone which is a hundred percent better. But I lost my book on how to work the phone. All I got is the little, tiny one that I started off with. And I don't know how to do the rest of the stuff that's on this phone. I'm going to be able to do more things when I learn how to do it and I'm going to see my daughter and grandson who are going to do me a lot of teaching because there's a lot of the stuff in the phone that I don't know how to do like putting the channel in and it’ll be able to get the weather or how it can get the traffic pattern.

I love Jitterbug Touch. I've known about it from different articles with different things I get from different people all the time as well as through the mail. I still have my other phone which I really enjoy but I got Jitterbug because I’m a senior. It’s very easy to use and it's nice and big so it's for a lot of other people who have sight problems to be able to see the buttons. I am also able to do a lot more with Jitterbug because it’s a smartphone, but I’m still new to it and I'm going through things from time to time. I really like it, though. I like the pictures because they’re nice and big and I love that it has so many different features. I like to speak to it and it types for me. It’s wonderful that way. I can set up dates on different things so I really like that. The service team has been real good and I really haven’t had to call them very much but as a matter of fact, I’ve hit the button wrong for when I need them. At any rate, I have no negativity about it at all.

I got a Jitterbug Touch because I thought it would be simpler than having a flip phone where I had to get it out and flip open before I could answer. I’m a computer/cell phone illiterate but I wanted to try the Jitterbug Touch. I thought it’d be easier, but it’s really not. Aside from playing with my phone quite a bit, all I do is call and answer the phone. But I'm really not happy with it and I wish I had kept my flip phone. But my wife likes me to have the phone in case I’m out and need her for something. I’ve got Jitterbug's minimum plan and it’s 200 minutes a month, but I don't use it a lot. 27 minutes was the most I’ve ever used.

I wasn't happy with my old phone. My new Jitterbug is more expensive, but it's better. The only thing I don't like about it is that it doesn't hold a charge very long. If I leave it on for six or seven hours, I have to recharge it again. I don't know if it's just my unit or if they're all like that, but that's my complaint.

I was looking for a smartphone for my dad that would be more user-friendly than the standard Androids. He's had flip phones and another smartphone, but he wanted something that has as few steps as possible to call someone or to look something up. The Jitterbug is much better than his previous smartphone as it's more intuitive and he's gotten a lot more use out of it. I'm acting as my dad's tech support too, and we haven't had any problems. Initially, he used it just to make phone calls. But then, he got more curious about Googling things and started using it more for that, Facebook, and his emails. My dad and I have been very happy with his Jitterbug.

I'm 87 years old and my kids wanted me to have a phone. I got a Jitterbug Touch phone but it doesn't hold a charge very long. I can charge it up to 100% and the next day, even if I haven't used it, it goes down. It should stay up if I’m not using it. I only need to use it once in a while but it shouldn't go down that fast in another day. I'm dissatisfied with it. Other than that, the phone is all right but I have to keep it on the charger. I've had phones before that worked very good and lasted a charge.

My wife had an open heart surgery and she only had 25 percent of her heart left and pacemaker. She couldn't drive so I made her get a Jitterbug Touch cellphone. However she had it turned off when they left the house. I didn't care when she's around the house because we got a landline. Then, she passed away and 10 years after, I kept seeing the advertisement for these phones about a big discount that ended on the 26th of December. I just called the store on the 26th and ordered it that way and got it through the mail. Then, they set it up. Before it, I had to write a check and send it in. Now, I just give them a credit number and then they automatically deduct it every month. I am satisfied with the Jitterbug Touch experience

I don't like the Jitterbug Touch phone. It seems like it beeps all the time. When I go to see it, because I think a text is coming through, there's nothing coming through. I'm not happy with it. It's losing the battery power too now. It was fully charged last night then when I got it in the morning, it was dead. And another thing also, I had to go out and put it on the charger in the car, and that didn't do anything for it.

I just got the Jitterbug Touch for emergencies. The phone looked easy and I could see good with it. It's better than my old phone but I don't like the pricing plans. The ad said one thing but when I called it was a different thing. It was hard to get through them because of red tape.

I've had Jitterbug now for about a year and a half, and I like the 5Star. But when I charge it now, it doesn't charge all the way to 100%. It goes to about 94% to 96%. Other than that, everything worked real good.

We were under contract with another service when Verizon had bought it out. Then we just rode out that contract but Verizon hadn't been good for us, so we went to GreatCall. They worked really hard with what we needed and sent me the Jitterbug Touch. We're still learning to use the Jitterbug, but we really like it because we can just hit the text button and say, "Send the text to so and so" and it will. We can send pictures when we want to and also put different ringtones on it for different people, so we're aware who is calling us.

iPhones are very complicated and Jitterbug simplifies everything. My first few months with Jitterbug was pretty good. But now, it sometimes turns off by itself while on the phone, cutting off my communication, then it turns back on. Or, somebody would call me and then it will go right to voicemail, or it will ring once or twice and then that's it. I would have to call the person back because I didn't get to the call fast enough. Sometimes it slows down. I called them for that and was advised to turn off my phone when I'm charging. I did that then turn it back on and then it was normal again. The thing is, I might get an emergency call at night from a family member. I can't just turn it off. Also, I bought one of those selfie sticks and we can't seem to make it work on my Jitterbug. I'm satisfied with my experience and if I didn't have all those glitches with it, I would recommend it to anybody.

I was looking for something a little cheaper than what I had been used to, and Jitterbug is not cheaper and I'm not too happy with it. I only bought the phone for emergency use and it works when I want to use it. However, Jitterbug is charging me for usage for data when all I'm doing is trying to put the names of my phonebook in it. All of a sudden, I get a bill of $57 for usage and about 20 bucks for that data usage. I hadn't talked to three people since I've had it. I'm used to the old flip base phone that I can call a number and hang up, and I was stupid to ever get a better phone.

I only carry my Jitterbug Touch for safety purposes and I don't have it on all the time. I almost wanted to go back to my previous phone as well. But it was a little cheaper than with the AT&T flip phone that I had. I've tried to tough it out and I do mainly calls with it. It’s handy too especially one time when my cable for my landline was out for half the day. So, it's handy to have it when something like that happens. I've gotten accustomed to it and I don't do near the things that I probably could do with it but I don't want to. And I would not recommend it to someone who is not technically savvy. But my overall experience with Jitterbug was satisfactory.

I'm old and my kids told me about Jitterbug Touch. The iPhone that I had before had a lot more stuff on it but I didn't use it very much. I text and call using it but if I get it too close to my face, it shuts off. The Jitterbug Touch is easier to use and my son showed me how to text using it. I use it a lot more and it works for me. However, I wasn't told that they had a bigger phone. I called and tried to get a bigger one but I couldn't 'cause I had already been using this one. Another thing that I have against Jitterbug is if I use the phone very much, it doesn't stay charged. Other than those, it's been a fine experience and I recommended one to my son.

I just had a regular cell phone for receiving calls and emergency situations, but then I decided to get a smartphone that had all the bells and whistles so to speak. It's not difficult to use, however, it loses power if it comes on and then all of a sudden it's down from 100 to 75 without even touching it. It's very sensitive. When it's plugged in and I have it turned off, the phone would automatically come on if someone calls me and it stays on and won't turn off. Then I'm losing minutes after that without me realizing that it was on and someone had called. Also, I had to charge it every single day, unlike my previous one which I only recharge every three or four days. Other than that, I'm satisfied with Jitterbug Smart.

My mom was so excited and after fighting me to get a jitterbug instead of a iPhone I caved. Wrong move. We spent 1 1/2 hrs on the phone trying to get activated. She was so depressed about it she had me return it to Best Buy! They kept forwarding us to numerous people. No one knew what to do. Their advertising staff is horrible. Is the data all we need or do we pay extra for the medical part. Please say that on your ads!!! From what we gathered we have to buy 2 plans. Sheesh!!! Sick of these phone plans that screw the elderly.

I saw Jitterbug on TV and it sounded real good like even I could run it. It said, "Any old idiot can run it well," but I'm a proof they're wrong there and I haven't got anything to work but the phone so far. I still use my old phone and I use this Jitterbug about half the time because it's so sensitive. My fingers don't match the buttons so I get the wrong numbers in half the time. I had the Flip phone and it worked easier for me. It seems like the Jitterbug Smart is more of an effort to use than the old one we had. It's overly simple. This phone is a piece of junk and I didn't like it. I'm dissatisfied and I'd rate it very poorly because I misdial way too easy.

I've had the old Jitterbug for years because I'm deaf and it has a really good hearing system in it. I also liked the large keypads. Their customer service has been good. I've used them once or twice when I needed help setting up a phonebook and stuff like that and they were helpful and friendly to me. However, everybody was giving me a hard time because people were trying to send me texts and I didn't have text on that phone. A lot of my friends and family were picking on me saying that I needed to move into the next century. So, I finally broke down and did and got a Jitterbug Touch. My wife also has one and she is text savvy. So, she uses a lot of that texting and stuff like that with my daughter.

Before using Jitterbug, we used another mobile phone for each car. The old phone is physically a lot easier to handle. It's a small phone, but it has given us a couple of little problems. The Jitterbug phone is much easier to store information and to do texting with. It's more versatile. Also, their customer service team has been good. It's been a satisfactory experience.

Everybody in my family kept wanting me to do an upgrade from my regular flip phone. Now, the Jitterbug Touch I have is a lot better and easier to manage. It's ten times better than my previous one, though it took me a little time getting used to it. I have nothing but good things to say about their customer service at the beginning. However, I'm gonna try to get a hold of them to help me figure out how to get rid of my logs section that I'd thought I have deleted. But other than that, it's most certainly nothing horrific by itself. I'm still learning to use the phone, so I'm satisfied with what I have right now.

I'm an old lady and Jitterbug Touch was advertised as being easy to use. Their customer service team did very nice, although I tried to call them several times last week and they were busy all the time. They kept telling me to call after 5 o'clock, but I'm out here in California so that's a little bit disappointing. Another thing that's annoying is that I have to plug it in every day, though this is true for all these smartphones with batteries not lasting very long. But even though I have the data off to preserve the power, I still need to charge it at least once a day.

I had Straight Talk and the talk data; I saw that's off of data and not that I needed. My old phone had expired and the Jitterbug customer service team said they could still give me the same number. However, I had to renew the old phone because I couldn't, but Jitterbug reimbursed me for that.

I was gonna get a better rate with another company for my home phone. When I went to do that, they were not supposed to have already taken my home phone number, but they did. And when they took my home phone number, it went to the other place and I had decided against doing it from that place because they transported the number anyway. Therefore, I could not get it back without paying a fee. I decided that I don't want it anymore, gave up my heat on it and regretted it from that day. But when I got a mail from Jitterbug, I called them right away and got their touchscreen smartphone. I've been having a lot of trouble this year falling. I've been admitted to the hospital 13 times and I can't live like this. So I needed protection and I feel that I have it now with Jitterbug.

My Jitterbug Touch phone is nice to travel with. Their customer service team helped me out. I went with them because they take my payment from my checking account and I don't have to spend money every month.

I went for Jitterbug because of the price. I had an iPhone and I didn't like it at all because I didn't have any reception on it. I live down in South Texas on the coast and AT&T kept telling me for months and months they were putting more towers in and doing this and doing that. They finally gave me three months free, but it didn't do you any good if you can't get in or out on it. If I drive a mile away we're in a dead zone for AT&T so I finally sold it for $50. It wasn't worth a hoot so Jitterbug is better where we live. I'm very happy with Jitterbug, but I don't use it for much more than just talking on it. The only drawback I do see to it is the battery goes down fast. I have to charge it every day. But overall, it was a good experience and I recommend it.

My husband gave me a Jitterbug Touch that I don't like, as it's not a simple phone that I would like to use. I don't like all the added stuff. I want a plain little telephone that I don't have to put in a case, and that I could carry with me for emergencies. I don't want to stay on it and click away like other people do, and I don't talk that much on a telephone. I use it when I have to, but I'd rather have a different telephone.

I saw an ad in the newspaper which said the Jitterbug was simple to use, and that’s what I was interested in. I had a flip phone before, but I wanted to get email and I couldn't with it. I like the additional features from the Jitterbug. Whenever I have a problem, I call up and the rep walks me through it, and their response has been pretty helpful. We had a little class for iPhone and one for Android, and I found my Jitterbug phone was unique in the class. I wasn't pulling up the same things as other people, which was a bit of a problem. I also wish I knew more about the possibilities on the phone. I use my Jitterbug mainly for phone calls and I use the map thing and email. I don't know how to use texting, so my experience is somewhat limited because of my inability to fully understand all I can do with it.

I was using the Jitterbug Touch, but I don't like it because I couldn't figure it out, so I traded with my husband, though he's not real tickled with it either. We purchased it because it has larger numbers and I thought I was getting the same smartphone that my sister-in-law had. I have used the original Jitterbug. It's the little black one and I'm pleased with it. It was simple and I can figure that out. What's frustrating is that the Jitterbug Touch didn't do some of the things that I had hoped it would. It's harder for me to use. I still am not sure on how to answer calls with it, so I just gave up because I think I'm answering a call and I thought I was getting there, but all of a sudden it all disappears and then it leaves me.

We have Jitterbug Touch but we're not yet knowledgeable about using it. We got a phone book and I've used that a bit to reach people that I want to talk to at the time. I am trying to get myself going on working further into the book and on the phone. We also haven't done anything with the camera. We try to work with the phone and see what I could develop there. We're not too moxie on this new stuff but we like it. We're jealous of our friends who are active with their iPhones but I think there's a lot of things that they do with their phones that we could also do with our Jitterbug Touch. We have recommended it to a friend.

I had a Jitterbug a couple of years ago and I liked it. It was the small, regular phone and it was so much simpler and easier to use. All of a sudden, my son got me a Jitterbug Touch and it gets a little complicated sometimes. I could e-mail, text and do all that stuff with it but I don't understand all that. However I want it because of the 5Star button. I have to carry the phone around all the time ‘cause I need it for the medical alert button. Otherwise, everything else is all right with it.

I wanted a new life alert wearable for my mom that would work anywhere. So, I purchased the Jitterbug smart phone and the new Lively wearable from Sears. It says on the product box "must be used with a smart phone and smart phone must be within 150 ft of device". However, the Lively device does not work with Great Call's Jitterbug smart phone. No one tells you that until you call to activate the lively device. Great Call says they are working on it, but don't have a time frame. So I spent a few days teaching my mom how to use her new Jitterbug smart phone. She may like the phone, but we are totally disappointed in the overall purchase because now I have a wearable that doesn't work... yet or possibly if ever. For now will keep her life alert system and see if she likes her new smart phone and is able to use it. Big Fluffy Bummer.

I don't understand how to use Jitterbug Touch. Like the other day, we were doing something and we realized that it was writing and we were talking to it. We didn't know it did that. I'm 83 and the main reason I got it was because I wanted to learn to use apps because I know I'm gonna have to use Uber and I haven't tried to do that. It should be simpler. I take it out and try to make sure it's off and it never works. I can be in a terrible emergency and it wouldn't work because it just always runs down. I also don't know how to take pictures.

Jitterbug Touch was easy. I don't use the phone like a younger person, it's not attached to my ear every minute of the day. It's just there in case something happens or I need it. Their customer service people were very good, especially when I first got the phone. They helped me out with my questions. I'm very satisfied with Jitterbug. If somebody would ask me to switch, I'd probably say no.

I would recommend Jitterbug Smart. It's helpful although I don't use it that much.

I had a different phone before Jitterbug but it finally gave out after a few drops. Dialing on Jitterbug is better than that old phone though. However I'm not using the Jitterbug phone as much as I thought I would, I only used it once or twice in between billings. I think it's because of the casing. The rubber case on one side is okay but it's a darn nuisance having to push around to get the phone started. The casing also doesn't cover the other side of the phone from scratches.

The Jitterbug is fine. I found out about it through an AARP bulletin and I like their pricing, however I'm hardly using it. I just keep it on hand so it's a stand-by thing for me. But, I've loved being in contact with customer service. I'm happy with the arrangement, in general.

The low price was why I got a Jitterbug phone. I also liked how it worked and that it has bigger buttons on it. Actually, I want to get a small, hand-held Jitterbug phone for my husband, too. It's been really beautiful with Jitterbug. It was very easy to get processed and done. I had service the same day that I got it. Their customer service was awesome. We were with US Cellular before, but they were charging me way too much. My Jitterbug works just as good as my previous phone did. The only problem that I don't like is that I have to charge it everyday.

I needed a cellular connection that was as inexpensive as I could obtain since I make and receive very few phone calls, and I get my email on my computer and don't use all of a phone's extra features. I like the Jitterbug phone a great deal and I tell everybody about it. I also like the company, they're wonderful people. They have helped me in situations where I got confused in the use and they were gracious. I'm an assistant at a living facility where there are older people and they're a bit afraid of cellphones. They don't have cellphones and I tried to persuade a few of them.

I had a plain little phone and I wanted something more. I got Jitterbug and its medical feature was important. I enjoy the phone and I have learned how to take pictures and see those pictures. Then I learned how to text but lately I hadn't been able to do it so I'll start all over again. My son paid for the thing to wear around my neck. One time, I fell in the yard, but I do feel safer with a cellphone so I can get help. I have it close to me. In addition, the customer service team called and I asked them how to get rid of the texts off the phone and they told me and I did it. They were real nice and they told me exactly how to do it.

First I am constantly worried about overage fees, I Apr day have to pay $30.00 more a month than I did with my prepaid phone and that at least had unlimited data. Every time I want to use my phone I have to enter a password, as it won't allow me to use necessary applications without a locked screen activated. In writing this review I have had to back up and force it to accept what I was writing. This isn't spell check, this is word changing. Really the only thing I like about this phone is the screen size.

I was upset with my other carrier and I've starting looking for something that wasn't as complicated as their phones were. So, I got a Jitterbug Touch. It's simpler than my old phone and it's working.

I bought my Jitterbug in Best Buy and though it has older technology, it was shiny, nice, and new. However, I'm not crazy about my Jitterbug. I've had lots of phones and I usually adapt pretty well to them. But with Jitterbug, I've found greater difficulties than usual. I find that I end the call without me touching anything but then the phone calls them back, which I'm very frustrated with. Also, I have to swipe the green line five or six times to answer a call and lots of times it just cuts off the call. I don't know if it's because I'm a little older so my finger gets smoother or if this phone wants something gravelly to go over it. I just feel like I need to sit down with somebody. Maybe I need to go to Best Buy and have them work with me a bit. I haven't even signed up for the health care stuff.

I bought a Jitterbug due to its simplicity. I don't need video, music, movies, and all that games. I just wanted something simple that would do what I wanted. I had a Cat phone before but I really like this Jitterbug phone. The emergency medical feature is a good component of the phone. I've recommended it to other people for that reason, though I don't use that feature. The keyboard is also not that much bigger than other things. Plus, I'm finding the use of the camera a little bit awkward compared to an iPhone due to the controls and buttons. The purpose of so many cellphones is to keep adding more bells and whistles to appeal to more people. For someone like myself, I use my computers for all those things. For my phone, I want it to do the real working things I need it to do, so the Jitterbug is absolutely perfect. It meets all my needs for keeping in touch with people, sharing photographs, and using Facebook. It's really excellent and I've shown it to a lot of people.

I used to have a cellphone I hated because it was too small, had dropped calls, and didn't fit my needs. I got Jitterbug Touch and it was larger, easier to read, and it's also simple. I'm still learning the phone. I have tried to set up a different ringtone for email and text messages, so I know one from the other. And I haven't figured that out yet. It's in the book but I haven't had time to fiddle around with it.

My wife and I are old and I was concerned of her being separated as much as we are. We use our Jitterbug phones primarily for emergency reasons, but I have also used it to talk to my son who's 340 miles away. I've got names of my contacts so I can call them at the push of a button and that's helped me a whole lot. My wife does most of the driving so when she goes away from home and I'm here, she carries the phone with her so we can stay in contact. I'm not using it to the extent that I can but I'm trying to learn how.

I got Jitterbug Touch from AARP magazine and I wanted to get it for the medical alert button on it. I've got a phone for message purpose and it's not something that I use everyday although it helps when I need to send a text message. The Jitterbug customer service team answered my question ok when I first bought the phone but the guy who sold me the phone told me I was authorized a free phone. Then when I went to get my free phone, they said I had to pay $50 for it. So I said, "They're greedy." I might keep it, I might not keep it. Also, I live out in the country and my reception and hearing aren't all that great. Sometimes I can't make calls or send a text message.

Jitterbug Touch is expensive, but I really like the phone. I got it for the extra minutes that I thought I was having. However, we've had some medical problems here and I'm going to call them and see if I could get it a little cheaper. I don't use it a lot. I take it with me when I travel to call AAA or whatever I need to do. I sure would recommend them to a friend.

I got a Jitterbug for its competitive pricing and the medical deal. However, sometimes when people call me, I don't get the call, so I've been thinking about going back to the cheaper phone. I don't use my Jitterbug that much for everything but I'm satisfied with it.

I've had my Jitterbug since February and I love everything about it. I had AT&T before and their rates were not as good as the Jitterbug smartphone. Then when we called AT&T, we had to go through so many changes to get someone. The only time that I'd have to call Jitterbug was when I misplaced my book. I've been too busy but I need my book to learn how to retrieve a call when I'm on another call. Those are a few features on there. When I called Jitterbug for help, they were right there for me. The whole service is excellent. I also love the way the bill comes out and it explains everything. There's not a lot of four or five sheets telling me things I don't understand. It's very explanatory. All in all, I'm totally satisfied with Jitterbug.

Jitterbug Touch is a little bit bulky, which is my only objection with the phone. I purchased it for its medical alert feature and competitive price. I also had an excellent experience with the Jitterbug Touch customer service team.

My husband had Jitterbug before he passed away. And when I used the Jitterbug Touch phone, I’ve been very satisfied with it. Their customer service team has been helpful. I have recommended Jitterbug to several other people.

The Jitterbug's price seemed reasonable and that's important for an elderly. I always have it with me when I leave the house though I don't use it a lot. I'm a little hard of hearing, but I can hear alright on it. I like how a person can take good pictures with it. I haven't been up on the second floor of the house for a couple of years because of my arthritis, but my daughter went up and took pictures up and down, so I could see how it was looking up there, and that was helpful. However, I have to plug the phone in every night or every other night. It's not perfect, but it's better than my previous one. It's a little bigger, so the keys are bigger, and I can see on it better.

We're not on the phone a lot, but for the purpose that we got the Jitterbug Touch, we've been satisfied with it. We got it for its medical alert feature especially to take it with us when we travel. I've had no trouble with the phone and we use it all the time.

I asked for a Jitterbug but it's by Samsung and I'm scared sick with all of what's happening with that company. I'm a little bit worried about the whole Samsung phone exploding. Additionally, the phone itself is very touchy. All one has got to do is breathe on it and it changes something on the phone. I'm also not very adept at all the things it can do. I'm not using the camera and any other thing than just receiving phone calls. The one that I like is the fact that it stayed with my old phone number. Also, their customer service team helped me out when I needed them.

I saw Jitterbug in an AARP magazine. A friend of mine also saw it and she bought hers first. I waited until she had it a couple of months and said she really liked it so I said, "Okay, I'll do it too. In that way, we'll both know what we're doing." I like my Jitterbug although I don't use it as much as other people use it because I don't do a lot of texting or I don't go in and use my other apps and things like that. I usually use it for the phone and if I need to, I use the other stuff. There was a tremendous amount of difference between this and my old phone because it was an old flip phone with no data or anything on it. And Jitterbug came with a booklet to tell you exactly what you were to do. I count that to be one of the primary reasons I got it. I like to have written material in front of me instead of having to go the computer to look. I found it to be a most helpful thing.

I loved my Jitterbug. It was a lot cheaper and I was very satisfied with it but I'm not using it anymore. I couldn't do as much with it. I couldn't go online and get games. I also wanted one with a speaker because I was having a hard time with my hearing. I'd still recommend Jitterbug to an older person though. It's a very good phone if what one wants is to just sit down and call somebody or bring it along with them in case of emergency. It's got everything on it.

I didn't like my old phone because it was very confusing for me. Jitterbug was advertised as very user friendly and that's exactly what I was looking for. And it is indeed a lot easier to use. Anytime I had a question, their reps were phenomenal and very patient because I'm hearing impaired. I've already shown my Jitterbug to one of my friends and told her that she would just love it.

I had ordered the Jitterbug Flip phone for my parents. And then, I was so impressed with the company that I called to see if they had a smartphone. The Jitterbug is much better than my old phone which wasn't a smartphone. Also, the team at Jitterbug is excellent. They're always very responsive. And I like the fact that I don't have to sign a contract and that I could change my plan month by month if I wanted which is the whole reason that I moved over to them. It's all been a very positive experience and I had referred other people to them as well.

My son had a TracFone before but the phone broke long ago and we can't reach them online nor by phone. Our son is autistic and it's very important that he has a portable phone so that he can take it with him. He doesn't live in a very nice neighborhood and since Jitterbug Touch is simple, he is making use of it. He has no trouble navigating once he has a written manual and he's very good at that. The phone is easy to operate and it's wonderful. It's been very good so far and we haven't had any problems at all. Our computer will be the contact point so our son's taking over most of that in its last year. And every time I'm with him, I hear an alarm which reminds him to take his medication.

Jitterbug is good, and I'm enjoying it. The only thing I'm having problems with, unless I am in a completely darkened area, is it’s hard to see my screen face. If I'm in my car, I can't see what's going on at all.

My daughter got Jitterbug Touch for me for Christmas but I still have to ask help from her when I wanna use it. She is very technology adept. It's just me and there's nothing wrong with the phone. I hope it could be easier. I had an antique car phone many years ago and I worked at a school. One time there was an accident on campus and it was nice that I had a portable phone because I used it. I don't even use it then but I always take it with me when I'm out in the car somewhere that I might need a phone.

I wanted to have a phone to use when I go out in case anything happen but I forget my Jitterbug Touch half the time. I'm 80 years old and I got so many things to remember that I can hardly remember any of them. This phone is not doing me much good but only because I hardly use it. I still keep it for the safety's sake so I could call my daughter if I have to. I'd recommend it. If the people use it, it's good.

I had a flip phone and it wasn't very easy to text from that and I was getting a lot of texts from people. So I decided to get a smart phone as it seems an easy phone for me to use. The Jitterbug Smart phone I have seems okay and I like it well enough. However, I'm not really happy with the fact that I can be on the phone talking to someone and then the phone shuts off, reboots on its own and then cuts off. That's happened 10 times since I've had the phone.

I like the Touch better, but you download all these addresses and you can't use the phone because it says the touchscreen is not in use. Lately, I can't use the touchscreen until about 11 in the morning. It's weird. I can't use it when I need it because I don't always carry an address book around. So if they can fix that where I can access my phonebook in the morning then I would appreciate it.

I had AT&T but couldn't get service at my house so I took Jitterbug Smart. I still don't have good service out here but I have two bars up and I can talk when I want to, and that's better than I had before. I also had a flip phone before and now I've got the smart phone which I like way better. Their customer service was helpful when I called them. Jitterbug Smart is good and I'd recommend them to a friend.

We were on our teenage daughter's plan which was kind of expensive because all of a sudden everything was used up and we couldn't use the phone. It would cost me $20 more. So, we'd been wanting to get on to something on our own. We got a card in the mail advertising the Jitterbug Touch so we looked at it and investigated it on the computer and decided we like it. I said, "Why not go for it?" So we did, and it's better than our other phone which was small. I've not had a problem with it and my husband can handle it better. We're happy with it and would definitely recommend them!

I thought that Jitterbug was a pretty good phone to have. However, I've been thinking about canceling it altogether because I really don't use it that much. I downloaded my PayPal on it and I wanted to use that. I also wanted the text message but it's too expensive for me as I'm on a fixed income. I have a landline and I'm thinking of using it mainly because I don't use the PayPal that much as I need to have data.

I called to order a Jitterbug Smart Five phone, realized it would be too expensive so the sales rep, Rick, told me the Smart Phone Three would be a better choice for me. I was concerned about the size and he stated it would be about one half inch smaller than the Five. We discussed the plan and I paid for two day shipping. When I received the phone I was appalled at the small size. I called customer service and this agent was very helpful. I was going to upgrade to the Smart Five at a reduced price. When we went back over my plan, Rick did not give me the plan we had agreed on so I cancelled the entire deal and am returning the phone.

My Jitterbug was a gift. I also have a cellphone and I still use it but I prefer Jitterbug. I feel like I can do more with it. Their customer service reps have been wonderful and so patient. I've called them many times and in fact I'm going tomorrow to a special session to learn more about the phone. I would recommend it. It's not an iPad but it's good enough for me.

I'm 88 years old and I had a different system but it didn't work for me. I figured that Jitterbug would work better and it did. It is easier to keep up with the phone than the one which you had to wear around your neck. I go to RV rallies and camping with my camping club in different places that I might have an emergency so I have the phone. I want Jitterbug for the safety feature and if I did have a problem, I could push the button. I got a case with it and I keep it in there most of the time. I carry it a lot in my front pocket and sometimes I wear it on my belt. The other day, I left it in the car seat and it got hot in it. It wouldn't work until I turned the air conditioner on and it cooled off. As far as I'm concerned, it's a great phone and I am happy with it. I would recommend it to a friend.

My Jitterbug Touch was quite a lot cheaper than the rest and it's working pretty good. However, everybody is calling me all the time and I have to carry it with me. It's convenient but I hate carrying it all the time. With my home phone, I can just go out and leave it. Nevertheless, I'm satisfied and I haven't had any problems with my Jitterbug.

Jitterbug Touch looked easy to use and it was what I needed at the time. I kept falling and I live alone so I needed quick access to medical help. It was that feature that sold me on it. So we went ahead and got the smart phone from Rite Aid. It's worth it knowing that it's there. I used a prepaid Tracfone before but it didn't have any kind of special features so I like Jitterbug better. With it, I'm able to stay in touch with my grandchildren by texting.

The sim card of my old Motorola flip top phone was no longer viable, and my children were saying, "Hey, Mom, you've got to get something to be able to text, and so we can text you." So, I decided to go for the Jitterbug smartphone because it was the most economical way to go. I dealt with the Jitterbug service team when ordering the phone, and then I got the book, and everything went fine. My payment automatically comes out of my checking account. It's very easy.

My girlfriend had a Jitterbug Touch, and when I had a stroke and couldn't use my phone, my son went and got me a Jitterbug, too. The phone that I had before was small and I couldn't see the names and numbers on it, so the Jitterbug Touch works out much better. However, when I was not able to function really good at a time, the phone was too sensitive when I called somebody.