Jitterbug Smart Reviews

I wanted to use Uber so I decided to get a Jitterbug phone. It has big numbers, it's easy to use and I'm learning to send and receive emails. Sending texts is great and I want to learn that more. I can see why the kids like it. I also like the camera. There are other things I want to use it for but I don't know how to do that. I have signed up for a course at the senior citizen's center so, when they schedule another course, I'm going to go take it. AARP sets a course every so often and they're teaching to use the Jitterbug. I'm really excited about my phone and I've recommended it. I've got a friend who's thinking about getting one, too. So, whenever we get time and get together, she's going to go get one. It's a great phone and any older person that has never had one would love it.

I'm old and I don't understand a lot of things. I wanted a simple phone for emergencies and so I got a Jitterbug at Best Buy. That place was very helpful. Since getting the Jitterbug, I've had it on me all the time.

I had another phone which went bad on me. It was from another carrier. The Jitterbug Touch is the only phone GreatCall uses and it's a great improvement compared to my previous phone. It does everything I need it to do. Maybe it is not as fancy as some, but it works in every way. It’s a very good beginning phone.

I'm very illiterate about all of this stuff and I wanted one that I figured was easier to use. I've had three cell phones prior to having Jitterbug and the one I had before seemed a little bit easier. I’m very ignorant about the Jitterbug but I’m finally learning to do some of the features. I’m starting to take pictures now and know how to change the pictures and make them bigger. Finally, I have never texted before because when I wanted to know something I wanted to talk to somebody. But I finally learned how to text. However, I don't use the Jitterbug a lot so I’ve lost the ability to use it again. Very few people have my number, probably not over half a dozen. We’ve got a landline, but we don’t have the long distance on it at all so the main thing I like is that I just use my phone.

I’ve been seeing Jitterbug Touch advertised in magazines and I like its emergency factor. I was using a another carrier's flip phone before and I was looking for a phone that’s bigger. Although I don’t use a lot of the features, I needed the phone and the text messaging feature. So last year at Christmas time, I had some extra money and bought a Jitterbug Touch cell phone for myself. It is affordable for me as long as I stay under my limit. I like the Jitterbug Touch phone a lot. It has a big screen and large numbers and letters. I also like the emergency button. I accidentally push that occasionally and then realize it before Jitterbug Touch reps catch it, so I always try to set it down.

My husband bought a smartphone but he doesn’t quite know how to use it. It's the same case with other old people. I'm not so good at that sort of thing either. A telephone is a telephone as far as old people are concerned. I am an old woman and I wanted a simple phone. I bought Jitterbug because I had read all the things about it and it seems like an appropriate one for me and it's simple to use. Somebody said something about a phone to me once and I said I have an old people’s phone. He said, “Oh, like my grandma has.” So that's good for old people. Jitterbug is designed for those who are not a telephone person like myself, but telephone people would love this just as much.

The thing I like about the Jitterbug Touch is if I need to call my wife, I can hit one button and the next button I hit is for the phone ringing. I had a flip phone which I didn’t use and there was another one where you need to hit a different button to get to what you need, which is a bit time consuming because I don’t use it a lot compared to my grandchildren or even my wife. They can go right through it and I forget so it takes me a little while to get things going but the Jitterbug Touch is simple to operate. This is what I was looking for. Something simple without having to use it three, four, five times a day to familiarize yourself with your phone. I got mine and use it once or twice a day. I’m 83 years old and memory's a little lousy but this thing here makes it simple to get what I want.

I only use the Jitterbug phone for emergency and it’s pretty good. I like that phone and would recommend it.

My experience with Jitterbug was so far very satisfactory. It's easy to use and the price was right. It has Wi-Fi, Facebook and email on it so, that’s convenient, unlike my previous phone which didn't have Wi-Fi, GPS and email. Also, whenever I've called, Jitterbug's customer service people have been really helpful. I’d recommend Jitterbug.

I hardly ever use my Jitterbug Touch because it’s too complicated for me. I wanted to learn how to text but I’m having a lot of trouble using it. I had a stroke so I’m having a lot of trouble with stuff. I use my old AT&T flip phone all the time now but I'm hoping that I’ll learn how to use my Jitterbug Touch someday. Hopefully, my son and his kids will come from New Jersey and teach me a little bit on how to use it. Otherwise, I’ll give it away to one of them.

I wanted a smartphone and I thought Jitterbug Touch might had the best one because I’ve seen their advertisements. The other phone I had was a T-Mobile and it was a regular phone for calling out and calling in. I was a bit frustrated with the phone I got from Jitterbug to begin with. There’s a lot of things I still don’t know, but I’m learning and I’m enjoying it. I mostly have it for the purpose of having a phone that I need and something that I can get to if I need it.

Their customer service representatives have always been very nice and helpful. But I’m dissatisfied and it’s mostly my fault because it’s not what I want. It’s for somebody that wants more out of it than I do. The only thing I wanted it for was to have it in the car with me. I thought if I really liked it but I don’t. It hasn’t been successful for me. I wanted to do a simple thing, ring and let me answer it and make a phone call.

I’ve tried a couple other providers before but nothing that was very satisfying. Then, Jitterbug was cheaper and it seemed to work good. There was no reason not to do it. I'm definitely using it more frequently and it's quite easy to use. It’s been working just fine and I’m happy with it.

I like the idea of buying a Jitterbug Touch. It seemed like a good phone to get. However, I'm not using it very much and I have to ask my kids to use it. But, I know Jitterbug will be great once I start using it. I plug it every night and I unplug it every morning. And then I use a walk around phone that we have in the house because I’m not out that much.

I have found Jitterbug Touch to be good so I got one. However, I like it less compared to my flip phone before because I can't figure out how to answer it and how to hang it up at the time when somebody called. But we don't get many calls so I'll figure it out sooner or later. Nonetheless, it has been a good experience.

We were using Verizon and had two phones but we lived in the country and they couldn't cover us, yet we still had the phones because we travelled. The cost was not helpful to us because we were older and didn't use it a lot. When I saw the ad of Jitterbug Smart, the main thing for me was the cost and simplicity of it so I went with them. I have gotten two at the beginning, but my husband isn't well and I cut it down to one. It has the same coverage as Verizon so I'm very happy with it. I haven't compared it to anything but Verizon. I use it a lot. I reach out to them for a couple of reasons but mainly it was for additional help such as getting a number and an address if I need to find a store or alphabetize my caller list.

My mother would take off and I don't know how to get a hold of her and she’d walk in the town. So, I thought it’d be good to get her a phone. I purchased the Jitterbug Touch phone for her and I thought it would help us but she gets a little confused about how to use it. Sometimes, she gets a little confused about where she went or where she was at, at one point. She has good and bad days and she’s doing much better now but I’ve been thinking of canceling it because she does not use it at all. She takes off walking not carrying a purse or have the phone with her.

I needed a new cellphone and Jitterbug phone was simple, easy to use, and has large numbers, so I decided to purchase one. I like Jitterbug Smart better compared to the last phone I had. I use it primarily for long distance calls and it’s fine. It’s also very simple to use and dependable.

Since I’m a senior citizen, I thought it would be easier but my experience with Jitterbug has not been good. It’s a lot more complicated because this is my first smartphone and the others were just flip phones which are very simple to operate. Also, it is so sensitive. You barely touch it and it does something else other than what you wanted it to do. But I was ready for a smartphone. I love sitting at my kitchen table and making long-distance phone calls with no problem rather than having to go upstairs and get service. That’s the nicest part and we were in Colorado Springs, so that part is an advantage.

I’m 70 years old and I had a flip phone. I was trying to text my grandkids on it and they kept telling me that I needed another phone. So, my son told me I could try the Jitterbug Touch because it seems really simple. I got a Jitterbug Touch and it’s much better. It's much easier to text with it because with the little flip phone I had, I had to go to the ABC to text something and it took forever. I'm also taking more pictures now. However, sometimes when I put the Jitterbug phone in and out of my purse, I push things that I don’t want to push like Urgent Care. I’ve done it twice and I didn’t mean to because of the little red dot. Also, recently my pictures from my text weren’t going through. I wasn’t receiving and I couldn’t send them. So I called the service and they walked me through it. Something was turned off because I’m always pushing buttons trying to learn new things.

I always had my other cellphone so I haven’t used my Jitterbug phone in a long time. Nevertheless, I would recommend Jitterbug to a friend.

I used another carrier and Sprint before and when I travel for vacation, these two didn't have coverage and I was in a dead zone. When I was looking around, it looked like Jitterbug used Verizon. I like it better because of the coverage and everything works fine for me. My daughter also got Jitterbug and when we go up to see her, we both got empty service where she lived. But all we got to do is go down the mountain a little bit and we both got good service. Jitterbug is easy to use and I like it. I use it mainly for emergencies and I don’t give out my cell phone number because of my limited minutes.

I always saw the Jitterbug flip phone on TV and I wanted it. I never had a phone before. I'm 70 years old and everybody thought I needed a phone. My granddaughter gave me the Jitterbug Touch that I have now, but I couldn't text and use it as I have arthritis and it's too difficult for me. But the customer service was very nice. I thought I could do the texting or speaking, but I could not, so they took that off and they were very good. However, I just don't think I got the right phone. I got to have the flip one where you just dial the numbers and on and off. But overall, this Jitterbug Touch is a very nice phone.

I saw Jitterbug Touch in the AARP magazine. It appeared to be cheap but when I got into it, it was more expensive than it was advertised in the paper. There were add-ons that the phone people usually do. Also, when I first got it, I got a tremendous bill for downloading my email and I thought it was free. I was intending to download an app regarding my hearing aid which will allow me to control my hearing aid with the phone. I purchased Jitterbug for an emergency in the car and I haven't had any emergencies. I got in touch with their customer service team when they first set it up and we got it to work. It seems like Jitterbug was a simpler thing than it really is too. But, I wouldn't recommend Jitterbug Touch to a friend because other phones offer much more.

I’m 80 years old and my eye sight’s so bad. And since Jitterbug Touch had a larger print, I decided to purchase one. However, I have difficulty figuring out how to answer it. They’ve also got games on there but I have no idea how to play them. It came with a paper but it doesn’t tell you much.

If this phone is suppose to be for seniors, it is a joke. I run a business and have more the 7 phones and NONE of them have been as difficult as this one was to set up for my parents. I finally gave up and cancelled it and put my parents on my account. I spent over 6 hours on the phone trying to get it set up before I just told them to cancel the whole mess. P.S. Don't take the SIM card out and put it back in, because the phone doesn't work then... And it voids your warranty. I have taken SIM cards in and out of every phone I owned and never heard of that one before!!!!

The previous cell phone I had was a knock off that I didn't want to spend much for it, and it's very complicated. Then, my daughter said to get Jitterbug with the internet. She thought that for something I'm not that interested in, it wouldn't have been so bad. I did it because I thought I might learn how to use it but I feel like I bought a little bit more than I needed it. I would like to have the Jitterbug without the system because I don't need the stuff and I feel like I'm being charge way too much for the amount that I use per month.

I wanted a cheaper cellphone than an Apple or Samsung that comes with a cheaper service plan. Apple and Samsung would have been $700 but Jitterbug was about $110. Also, I was able to get a cheaper monthly plan than I could have with Verizon or AT&T. The Jitterbug works good and has a lot more capabilities because I had a Motorola flip phone before and it didn't have text or data with it.

I bought Jitterbug phones for me and my husband. He's not a real phone-phone kind of person, but when he goes out, he takes it with him. So, in case he has to call somewhere, he can. I thought it would be a good deal because they have bigger letters, etc. but I don’t like it. In fact, I don’t use the phone that much and I’ve got where I don’t even bother carrying mine at all. So, I probably will just cancel it and I’m going to get another phone like I had before, a Sony, which I liked better.

I’m a Senior and the other cellphone that I had before Jitterbug was simpler to use. It was just a phone and that's all I need. I don't like Jitterbug because it’s confusing for me. But, I'll recommend it to a friend. It's just that I don't use it very often.

My daughter used to work for Verizon Wireless and she got me my first cell phone. It worked really well and I used it for quite a while. I was familiar with the Verizon phone but the battery got bad and then you couldn't replace it so the phone wasn't good anymore. My daughter was also paying for that phone and I don't want her to do that so I decided to switch to Jitterbug. However, there are some days that I didn't turn it on because I mostly use the landline. And the only thing that worried me after I got it is when people started talking about phones like Samsung catching fires.

I had AT&T and was ready for a new phone. I wanted to go with the Jitterbug 5 for its medical alert feature. The other reason I went with this one instead of the flip phone, which I should have done, is I can use a Bluetooth with this one. I can't drive like these people with the phone to the ear. However, the problem I'm having with it is if I don't turn it off completely, I can't touch anything because if I do, it'll make that phone call. I put it down and then I'll go and do something and poof, I'm making a phone call. But I'm not dissatisfied with it. It's fine. It's a phone and that's what I needed. It has a lot of features that I can do but I'm just not into the stuff.

Jitterbug Touch is supposed to be easier for us seniors. But, I find it more complicated. We had a flip top phone before and that was easy to use. Our lifestyle has been busy now so we've been using the Jitterbug pretty much. However, I've been having problems with it. Maybe I'm not thinking the way it thinks. We don't cooperate with each other. I'm trying to get a text message and it jumps to a different screen. Sometimes when I get a text, it doesn't even signal that I got one. It came one time and a couple of minutes later, I got a text and I didn't even know I received it because it didn't ring. I only knew it when I checked the phone and saw a text. On the whole, I'm dissatisfied with Jitterbug Touch.

I'm almost 85 years old and I need a little entertainment so I got a Jitterbug. I used to have Sprint but I like Jitterbug much better. I use my Jitterbug mostly for texting and Facebook but I'm afraid to do some things because it might cost me more. I don't want to pay more than I'm paying already because we have to watch our bills now that we're older. But I really enjoy my Jitterbug and their customer service team was very helpful and nice when I had some kind of problem with it so I appreciated that. I have recommended Jitterbug to a couple of other friends.

Our landline was a problem and we had to get a new one but it was a month or so to get a new one. I have a friend who has a Jitterbug Touch and it looks like a good thing because it’s larger and I could see the numbers. My son set up part of it, but he did a little bit at a time because it takes a while to learn how to do it. I can make phone calls with it but I’m having trouble with texting because I can’t see the thing that says send. It doesn’t show up for me. He was also trying to teach me how to take pictures but I would like to be able to use the internet.

I wanted a cell phone that I could take pictures with and in case I need it on the road. I don't use the cellphone that much though. But I really like Jitterbug and I'd represent it to a friend. Anytime I talk to their representatives when I was ordering it, they were real helpful and courteous. I never had problems.

My older sister had a Jitterbug Touch phone. Since she was satisfied with it, I thought I could be too so I decided to get one. I have the Jitterbug phone for convenience to take with me when I go out and to use in case of an emergency. It also covers any need you have, which is the big part. I would highly recommend it. I was also satisfied with the interactions I had with their customer service team.

I had a little flip phone for years then thought it was time to get up to the latest technology instead of just the regular house phone. The flip phone is so simple that I can pick it up and turn it on and dial the number and I'm off and running. With the Jitterbug Touch, my wife and I both get confused on what to do and how to do things. We’re up some years and when we're trying to do texting since one of our children texts us and we try to text them back, it's after four or five tries before we finally succeed to do it. So many different screens pop up on us and we both wonder how we got on there and sometimes we don't know what they are. I'd be better off if I could trade this thing in for a simple phone to dial and I'm not even much into this sort of thing. It takes pictures but sometimes we don't know how to save those pictures. Nonetheless, all we need a phone for is to talk to people.

Jitterbug Touch works good. I went with it because it sounded a hell of a lot better than anything else that I had and by far it turned out to be the best. I bought it so that if I get in trouble around town and I need a flat tire change or something like that, I got a phone with me. And if I'm traveling, then I've got a phone to call whoever I'm gonna go see. I can press the button and the numbers come up and I can dial the number. But with the other phone, it took me 15 minutes to figure it out. So I've recommended Jitterbug to several people. Overall, it was a very good experience.

A lot of times my daughter doesn’t answer the phone so I got a Jitterbug to be able to text her. I decided to get a Jitterbug because of its simplicity. Although compared to the TracFone that I had from Verizon before, the Jitterbug does not get the reception that I did with Verizon. I lose reception down in my basement, which is pretty common around here. But otherwise, it compares good with everything. Customer service was always professional and courteous. When I contacted them before because I couldn’t figure out why I was using data, the lady on the phone explained and taught me how to shut it off. I like my Jitterbug. In fact, my wife is thinking about getting a flip phone, so I have to get back online to know what they cost.

Jitterbug Touch works well and I find it easier to use. If I had any questions, I’d call up their customer service about how to do things. It’s a very good service. They are very patient, and I never feel rushed and burdensome.

Jitterbug was in the AARP book and I just liked the looks of it. It is my second or third phone and I like it a lot better than my other phones. I also use it for long distance calls. And I just have it around in case I need it. I'd recommend it to a friend.

I’ve had Jitterbug for several years. My mother did before me and then after she passed, I decided to upgrade it to Jitterbug Touch. I use it as an emergency phone. I’m glad to have it available for me.

I had one of the little beginner Jitterbugs, I just wanted to give it a trial. Then my niece convinced me that I really, really wanted it and bought the Jitterbug Touch for my birthday. I use it for texting and email, and there's one game I'm hooked on. I had to call for tech support one time and after we went through hours and hours of dealing with me and not knowing quite what I was doing and thinking everything I did was wrong, Comcast came through and completely redid my wiring in the house, and I have not a problem since. The tech guys were patient and very helpful throughout it all. They were wonderful.

Jitterbug Touch is the easiest phone I’ve ever found to use. I've seen an ad for it in AARP magazine. I had Verizon for about 15 years and I wanted something with a keyboard, so I got something with a keyboard. But it was impossible to use and I could hardly ever even figure out to answer or make a phone call. So, I said, "Okay. I'm going to try this Jitterbug." I just went and got one. Their customer service team was very helpful when I was first setting Jitterbug up. I’ve been happy with it. I make one call a month and I just have it on hand for emergencies. I just wished I've not been paying for that stupid star and I will never ever use that. I need to get that canceled, but that's my fault. I just haven't called them up to do it.

I'm not very techy and I never went on the computer to set up a password, so when Jitterbug said that it was good for seniors, I thought this should be a good way to start. When the customer service team set me up with the phone, I felt like their service was great. I just haven't re-contacted them for help. I would say the biggest change has been just the texting and I've gotten used to it which has been a very positive thing. I learned how to text which I never did before when I used a prepaid phone called TracFone. I still have it though because sometimes it will pick up signal better than the other depending on where I am. I can text anywhere with Jitterbug but I'm having issues with their reception. I also wanted to change my program with Jitterbug. When I first got my phone, they said I'm not locked in so I want to do that.

My old phone was no longer available at AT&T so I decided to get Jitterbug. Also, they had the emergency number on there and I wanted a cheap phone. It's very difficult to turn off but I don't use the phone for anything except emergency.

I have no problem with the Jitterbug Touch except the instruction book is only good for somebody that had these phones. This all new to me. A lot of things does not work and a lot of stuff on this phone I have no idea about. A better instruction manual for the basics for a guy like me who owns it for the first time would be good. There is a lot of stuff on the face of the phone that is not even in the book. An example is when I turn the phone on, it comes up with a lock device. I can't get off with that lock device because there are about four pictures across the bottom of the phone and I have absolutely no idea why they're there. There are no pictures in the book explaining why they're there and it’s just crazy. Sometimes I touch it and nothing happens. So, I touch something else and something else comes on. But I like the phone though. When I have it working, I have no problem with it. I would recommend it.

I used to have a little flip-top phone before using Jitterbug. My friends had Jitterbug and the way they were talking about it, I figured I would like it, too. So I went on and gave it a try. It has a lot more features and I use it more than I did the other one but mostly just for calling. It's been a good experience and I'm satisfied with it. I've already recommended it to some of my friends.

I had a phone through AARP. They were good and I don’t have anything against them, but I needed something simpler. I’m not a high tech person and I’m almost 70 years old. I saw the Jitterbug Touch on commercials and it’s good for casual use. I don’t use it day-to-day and it may be two or three weeks before I even pick it up, but it’s a good phone and I like it. It’s convenient and I use it to call people if I need them to come and take me somewhere. Also, their service team was good. I called them about a couple of things and they responded and did what I asked them. Overall, I’m very satisfied.

Jitterbug Touch is supposed to be easy for senior citizens so I got one. It's a smartphone, but I only use it for making calls and receiving mails. They had to program it and dealing with them has been good. They were friendly, knowledgeable and helpful. My old service provider, which I hardly even use, complained that they had to reprogram it, so I decided to get a different one and my experience with Jitterbug has been satisfactory to me.

I like the Jitterbug better than my old Motorola flip phone. It has more features and I play games with it. Plus, I have a Wi-Fi now in the house and so I sit here and do things on it instead of going on my regular, bigger computer. I thought it was gonna be very simple and it can be, but the more curious I was, the more deeper I got into it, and I found out that there's a lot more things than I thought. At some point I had my memory full and I didn't know how to get apps off in there. The tech support team helped me a lot. Every time I call, they help me. I have some problems now and then but I would recommend them.

I liked that the Jitterbug had the 5Star medical alert feature when I saw it on TV. Before Jitterbug, I owned a flip phone. But I'm not a big talker on the phone. I only use it for necessary stuff, when I go to the doctors or call to make an appointment. I don't do a lot of stuff - navigating, internet, games or whatever. Half of the time I forget and leave it at home and go on about my business. So, I'd rather have the flip phone. It suits my purpose, to make a call or receive a call.

I get the AARP newsletter each month and I'd seen Jitterbug advertised for quite a while. Then recently, I spoke with a friend who told me that he has a Jitterbug and it's absolutely wonderful. I made up my mind to get one but instead of the flip open phone, I decided I wanted the larger version and it's a touchscreen. It's like having a computer and everything I'd like to know right in my hands as opposed to having a telephone, and that’s really what drew me to it. I want to get a little more familiar with this new piece of technology because I am really a dinosaur. I have a very limited vision and I have magnifiers that I use for reading the "how to's" and it's a little more time-consuming than it might normally be. I'm working my way through the instructions and I always feel that if I am really stuck, I can call customer service and really get a really great response. They're very helpful.

I was using an old-fashioned flip cell phone, and wanted a simple and easy smartphone, so I decided to reach out to Jitterbug. The Jitterbug Touch phone I received has a lot more features than my old phone. It is also easy to use though I'm still learning it. Because I'm fairly good at doing things on the computer, I thought I'd be able to work my way through the phone. However, I wasn't. So, I called Jitterbug and a tech clerk pleasantly walked me through everything. He was extremely friendly, and he assisted in getting the number from my old cell phone transferred for me. It was easier to store and retrieve phone numbers using the Jitterbug. Additionally, I have a lot of nieces and nephews who prefer to communicate by texting. I wanted to be able to text and the Jitterbug has helped me with that. And so, I use it a lot.

My husband and I were not big telephone people so we've always used TracFones which were very inexpensive. We just had it to keep up with each other because at that time, he was working. But he had passed away now and because my children live in another city, they wanted something for me to be able to get help in case something happened. My daughter then gave me Jitterbug for Christmas.

I heard about Jitterbug Touch on the television. It's a cellphone that got bigger numbers and it's okay. Their customer service professionals were good too.

My wife's got the Jitterbug, which is a smaller flip phone. Plus it's a little bit reasonable than our phone was at that time, price-wise. And everything has been fine, so far. But I'm not too smart on this new smartphone. I drive for a company and I use it to get back in touch with the company when I need to.

My children kept saying I needed a Jitterbug to carry with me all the time. It's my first cell phone and it's been fine. However, I do get phone calls all the time that I don't answer and I don't know who they're from. Nevertheless, I'm glad to have it because now I have finally learned how to text and that's been a big help.

I'm having a lot of problems with the Jitterbug Touch. I don't know how to do anything with it. And I'm very disappointed because when I first called for it, Kevin said, "You won't have any problem at all. The instructions are very easy. There's only three pages." Well, I got it and it's a couple books. I've been sitting, waiting on that phone. I can't use it. So, I haven't made any phone calls.

My wife and I wanted primarily a texting phone and Jitterbug answered our need for that. With the larger keys and visibility of the screen, my wife is able to see and use it better. My wife can now text and it does everything we want as far as what a phone is doing. We also realized it has smartphone capabilities but we chose not to buy a data plan with it. I used an LG through US Cellular before and as far as the service goes, I'm very surprised that the GreatCall service is just as good as US Cellular. I've had US Cellular for 10 years or more and I could take US Cellular out in the mountains and have coverage. A lot of other services have lots of dead spots and I never found a dead spot with US Cellular. And now I've never found one with GreatCall either. It's much better than I hoped for and I'm very happy with it.

The cell phone I had before didn't have all of the features that Jitterbug has. If I wanted to text, the board is limited so I got three characters just for one letter. With the Jitterbug, I've got the whole keyboard and that is easier. But my main problem now is that I'm not spending enough time to become acquainted with it. According to the way it was advertised, it should be easy to manage for a senior. I'm 87 and I thought I could handle it but I haven't been really able to use it like I want to. So I called the customer service once to see if there were hardcopy instructions that they could send that I could look at but I didn't get the assistance. But the phone is okay and it's easy to navigate. It's just me. I have to become more dedicated to using it and that's what I plan to do. So far, I'm satisfied with the experience and the phone is highly recommended.

I thought I was going to be able to do better, but my experience with Jitterbug hasn’t been good. I’ll be 75 next month and I’m electronically challenged, so it’s so hard for me to learn this. I’ve had it for soon to be a year, and basically, all I can do is call out and call in. I’ve been trying to learn to text and that’s the reason I wanted a phone that has a keyboard that I could pull up. And I let the phone go all the way down, and when it has zero charge, it was acting crazy. After I got it recharged, it said reboot. I said, “Hey, reboot the phone.” But it gave an explanation of something done with the volume control that rebooted it. So it’s harder than any phone I’ve ever had to learn how to use.

My wife likes Jitterbug Smart. She decided that she'd try it on account that she was on a prepaid system before. And the price was down low enough to have a service like that. I work overseas a lot and call her on it. It's a way I can run her down when she's not at home. However, she's still getting some weird calls on it from people dialing the wrong number. Other than that, Jitterbug Smart is a good cell phone.

I had a Samsung before and it was kinda hard to use. With Jitterbug Touch, it was easier. However, I tried to send a picture in a text and I couldn't succeed. Also, Jitterbug had my bill wrong but the people at Jitterbug were friendly and they got that issue resolved quickly.

Both my husband and I have the simpler Jitterbug phones. We had Samsung for a while and they were too complicated and so we went easier. I didn't need all the features of a fancy smartphone. So, I'm happy with this. It's been a good little phone. I text my daughters on it and make some phone calls. Usually, I use the house phone if we're home. But it's nice to have it knowing that my husband can contact me when I'm away from home. But it's nice to have it knowing that my husband can contact me when I'm away from home. Now, I'm a little more comfortable texting and I'm happy with it.

Michele: I'm not honestly sure. I think it depends on the plan. I think it's mostly when you call someone is when it takes your minutes. I think if an incoming call I have my home phone as another phone and I used to have a flip top. It was so tiny and I was looking for a seven-inch cover to put it in but I have looked and I can't find one around here so I gave up on that deal. Then, I found Jitterbug Touch on an AARP magazine and I liked it because it wasn't a flip over. I usually use it when I go out shopping or if I'm out and I need help.

It is very much easier to see the numbers on my Jitterbug Touch. They are bigger and things are clearer to see. I don't use the phone that often but I've not had a problem with it. I have it in case of an emergency and my experiences with it have been good. If one of my kids shows me what to do, I know how to do it. Like my son called the other day asking if my phone was on. I told him no and he asked me to turn it on as he sent me a picture. So then I did and pretty soon the phone dinged. I told him that and he asked me to press such and such and I could see the picture that he sent me. And then a lot of times, I just read along the directions on the instruction booklet and then try to do what it says. And so that tells me a lot. I previously had another phone and Jitterbug is much nicer and a lot better. The other one, I didn't know how to do anything on it and it was small.

The price offered by Jitterbug was cheaper than what we are getting through Sprint. It's also a better phone. It's bigger and has a lot more features on it. My wife had a flip phone before and she definitely likes the Jitterbug Touch because it gives her a lot more options and things she can do. She's on it all the time now. However, I thought that the price was gonna be a little bit less a month than it is. That's the impression I got talking to the representative but it was not as cheap as I thought it was gonna be. I was quoted about $45 but the bill is coming in at $60 something. But I was okay with the service and it's been a good experience with Jitterbug. I'm happy because my wife's happy. Happy wife, happy life.

Being 80 years old, I'm not as computer literate as the younger ones are, and I thought that the Jitterbug looked like a system that I could easily use when I saw it in the AARP magazine. And so at first, I got the flip phone, then the smartphone. The flip phone was sometimes easier to use but I like the features on the smartphone that I have. I can text and I like the way the photos turn out. I've had it for quite a while and I've enjoyed it. It would be nice though if when a person calls in, the Jitterbug Touch would not only give the number but the name because at my age, I sometimes don't know who the numbers belong to but I do know the name. I know my significant other has a phone and it tells the name of the person calling which is handy for him. Nevertheless, I've been pleased enough to stay with the phone. I'd recommend it. It's usually very satisfactory. I just don't want the cost to go up.

The Jitterbug touch interested me, particularly the bigger one and not the folding model because my husband is troubled with punching the buttons on the tiny ones. And I was dissatisfied with Verizon and the fact that each bill suddenly kept going up. The iPhone itself wasn't bad, it was the Verizon contract. And when the contract was up, I decided not to renew it and went with the Jitterbug. It has taken some getting used to but a major plus for Jitterbug is the information booklet. It's not only readable because of the size of the print, it's crystal clear on almost any question you might come up with. It's definitely more user friendly. I got one with the iPhone, too, and I had to use a magnifying glass to read it.

Jitterbug Touch was cheaper than some of the other ones. I never used a cellphone and I haven’t figured it out yet but our kids think we need them so we have them. I take it with me if I remember.

I had another carrier's phone and every time I tried to turn it on, it turns on and shut itself off. One day I got very mad at it and threw it. Then I called Jitterbug. It was very good with the team at Jitterbug. My main question was whether the Jitterbug phone was easy to turn on and off, and it is. I have no problem with that. Compared to my older phone, my Jitterbug phone is easier to use, and I can see it without putting my glasses on. But I use my Jitterbug phone very seldom. I only take it with me when there might be an emergency. I should test it once to make sure that it works.

We had a good experience with Jitterbug Touch. When I turn it on, you see everything to use, everything up to date, everything is in the right procedure. Alfred has used it about one or two times. They bought it for him, but he doesnt use it and he's here sometimes for days and doesn't charge. He has Alzheimers and he’s not equipped with the technology. But there's nothing wrong with the phone otherwise.

Getting Jitterbug over the phone was probably my first mistake. I saw their ad in the AARP magazine and I'm by myself quite a bit and that 5-star appealed to me and I had some things I wanted to get pictures of and send them. So there were two things that I wanted to get done with it and so I just ordered it. But it won't let me answer. I slide and nothing happens for two or three times and then it goes to that notification screen. But it isn’t like that every time and that’s what's so aggravating. I need somebody that can physically show me but I can't find any stores around here to handle this. However I haven’t called Jitterbug to let them know about the issue.

After seeing an advertisement of Jitterbug in the magazine, I decided to buy one. Since having the phone, I've never had a problem with it and I feel like I'm safe as far as having the phone handy, in case I need it right away.

I used to have the phone from Walmart. Then my girlfriend heard about the Jitterbug Touch phone and she said, "You're better off with this because it's got that emergency thing. If anything happens to you, just push this button and it dials 911." So, I got the Jitterbug Touch phone and I usually carry it all the time with me. I have the Bluetooth in the car. My Jitterbug Touch phone is easy to use. My girlfriend put all my contacts in there. If I need to call somebody, I just look up that person and push the button.

I purchased the Jitterbug as I couldn't see and it was larger. Compared to the cell phone I had before, this one is better all the way around 'cause I can see the buttons. It offered me everything I wanted at the time and I use it to call my daughter. My experience with Jitterbug has been all right and I would recommend it to my friends 'cause they're suffering with the same problems I'm suffering with.

I drive by myself and I need something along so in case I have trouble, I can call somebody to come help me. I got Jitterbug Touch and I like the big front on it where I can read better. And I have the 5Star Responder on it so they know where they can find me. I tell everybody about Jitterbug.

I'm not happy with my Jitterbug Touch and I've been using it less and less. I have the phone turned up as high as it will go but I still can't hear on the phone nor hear it ring. Despite having a hearing problem, I can still hear even though I don't have hearing aids. I got an expensive phone and I hate to get another one. Still, I'm going to.

I got a letter from Jitterbug in the mail and I decided to try it a while. I signed up, got the phone, then I ordered a cover for it. Everything's been working good so far and I will recommend them.

I got my 97-year old mother a Jitterbug because it was simple and she wanted a smart phone. It's nice to have it for back up. But for its intended purpose, it's a little bit lost on her. But the Jitterbug representative that I interacted with when I set up the account was nice. Everything's been fine.

The Jitterbug phone is so advanced that I really don't like it. It's smarter than I am and I cannot figure out how to use all of it or any of it. I was actually thinking about taking it back and getting another one that's not as evolved. But I'm sure that the things I can't figure out are in the phone and that it's me, not them. I would recommend Jitterbug if you were intelligent enough to use it. It is a good phone and it's interesting, but I need more time or I haven't yet decided what I am going to do to figure it all out before I give up completely with it.

When I went down to North Hills in Holland, Kentucky with my other phone, I could not get a signal so I looked on a map. It showed what Jitterbug would cover and it covered what I wanted. Jitterbug's much better than my previous phone.

I had seen Jitterbug Touch in AARP Magazine and it looked simple because it had all the apps on the face. I'm up in age a little bit and that appealed to me because the only phone I ever had just made and took calls, and so I wasn’t up on all the apps and how to work them. A friend of mine convinced me to get a phone that I could text on and we could text back and forth and it did that so I ordered it. I had ordered a couple of phones and sent them back because they were just too over my head, but this one was simple enough with a little assistance from some of my friends. I haven't mastered it but I've been able to use it. I do text now, but not a whole lot. And I've added more people to my itinerary now. It's been easy and handy with Jitterbug Touch.

My kids gave me a Jitterbug Touch. I've had it for quite a while now and it's been fine. I take it with me all the time and although I don't use it that often, it's a comfort to have a phone available. I appreciate having it with me at all times and knowing it's there when I need it. I'd recommend it to a friend.

I was in need of a new cellphone and Jitterbug was on the AARP magazine that I get. I like that everything is large on the Jitterbug. I had a stroke and my sight is not as clear as it used to be. Since I got my Jitterbug, it's easier to read. I can make a telephone call if I get to the app that tells me where the telephone is. I love my Jitterbug Touch, but it seems that I can't use it like I would like to. I can't get the hang of using it and can't use it well. I was wondering if there was some place close I could go to learn to use it, or if I knew someone else who had one like it who could teach me how to use it. But I'm satisfied with it. And if I learned how to use it, I'd be really fine with it.

I saw Jitterbug Touch advertised and I thought that that was simple, do what it said it was for elderly people. So, I figured that was what I needed. But I don't use it for a lot of things. I just keep it and use it when it rings. I've been playing the Solitaire on it at night after I've finished my calls. I also noticed the storm alert last night. It kept blabbing in there because they said we had a storm.

I was with AT&T before but switched to the Jitterbug Touch due to the price. We just use it when we go somewhere and it’s serving us well. I've told people about it, mainly about the cost.

I like the flip phone I had so I decided to get one that was a little more complicated. I got a Jitterbug Touch and I still don't understand the whole thing. It has a lot more features and it's more advanced than my flip phone. I haven't learned how to use everything but the camera's fun to use. I'm very satisfied and happy with the product.

I saw Jitterbug Touch on a magazine ad and it looked like something I could use. I got it six months ago and got it with full of instructions but I couldn't figure out how to use it. I ordered it for the cellphone and then I wanted the internet. But I couldn't even get it to be a telephone and I haven't spoken with anyone at Jitterbug. I'm paying for it every month but I'm not getting the use. I'm dissatisfied. I'm gonna write on their invoice to cancel and send it back. In the meantime, I'm using my cellphone before using Jitterbug

I had an old flip phone so I thought it was time to upgrade. I then got a Jitterbug Touch, which is a good phone, but I'm not really happy with it since I only got one gigabyte of data unlike other companies like MetroPCS who offer a lot more with almost the same money. With $40 I can get a free phone and 4 gigabytes a line. Also, I don't run out of other stuff and I've always had a problem since I got with Google. It's not what I thought it would be. And when my phone went dead, I called their customer service team, but I was not happy that it took me three quarters of an hour to get my phone up and running.

I got a Jitterbug Touch from Best Buy, and the only reason I bought that phone was because one day, somebody went through our neighborhood with a gravel truck with the box up and he knocked out all the wires, taking down five telephone poles and electric. I went to them and they said it's going to be a long time before it was going to be restored, so I went and bought the Jitterbug. By the time we got home, they already had the line hooked back up again, so I just take the the phone and use it for emergency. However, there's oil inside the screen about the size of a silver dollar. I should've taken it back right away but I just left it alone.

My son thought that I should have a Jitterbug Touch and so that's what I got. However, I'm not really into this thing. I have always had a cellphone, but I'm not one of those people who go around talking on the cellphone all the time. I only used my cellphone to call when I had an emergency or I really needed to do something. I gave nobody my cellphone number because I never had it on. I don't use it very often and it's not very important to me. But what I have seen on the Jitterbug Touch is fine with me, and I think it must be a very good product.

I had Verizon and I was not happy with it. It was very expensive so I got a Jitterbug that is less money. I had to call a couple of times and they helped me out with how to use the phone. The folks that I've talked to have been very helpful and were very much on the ball. They were very willing to answer whatever questions I had and in a very pleasant manner. The phone is fine but it's difficult to use. I'm 85 years old and I don't know how to pull up all the things that are on it. It's just that I'm too old to learn new tricks. I'm thinking about getting a regular phone because all I need is a phone for people to call me.

This is the first time I ever used a Jitterbug but I like it a lot. It was through word-of-mouth that I heard about it. The phone is more advanced to me but it's easy to use and read. One time I called about my bill and it went well.

I can't use my Jitterbug too well. I have my pictures and I can make a call. However, I don't answer a call too good, but I'm getting used to it. Also, we never hooked up the OnStar. We were in a hurry and whoever my son was talking to said that we can always call back another time. It says I have brain games on there, but they’re also not hooked up. So, there were things that were needed to be checked over by somebody who understands it. For an old lady that isn’t computer-smart, I thought Jitterbug would be so simple. But I wasn’t getting it right away. Also, the phone is very heavy and big. And a lot of people have said the same thing with them. As soon as I put it in my pocketbook, it’s so heavy compared to my little one. I would have rather just kept my old phone. I'm not dissatisfied but I wouldn't tell others to go and get one.

The Jitterbug Touch advertising is incorrect because they showed the phone for $19.95 a month, but the first bill I got was for $51 and some cents even though I hadn't used the phone. I had to call them back about it and then they said that they'll take off minutes. But when I called my daughter-in-law, she said that what she have right now is not very much by way of minutes. So, I'm paying $30.38 for a phone I haven't used which is crazy. So to me, it's fraud. And then I saw some ads later on that was less than the $19.95 per month for Jitterbug.

I can't use my Jitterbug Touch that much because I don’t get any signal from where I live. When I called and ordered it, that’s the first thing I asked because I’ve had one before but I couldn’t get a signal on it. I gave the zip code and they said I'd have signal here. I can go about 4 miles in 2 directions and get a signal, but I can't get it at my house.

My husband got the Jitterbug Touch for both of us. It's supposed to be simple and we were looking for a simple plan. We had two phones so when my husband passed away, I called them. The young man told me that he would discontinue the service on my husband's phone and he was very pleasant and very nice. However, I noticed in the bill the other day that I'm getting charged for voicemail but I'm not getting any voicemail on my Jitterbug. I've had several friends try to make it work but they all failed. I don't know what to do about it but I haven't called it in to customer service.

I had a previous phone before but I wanted to get a larger version so I got Jitterbug. It's better and easier to dial with it but I don't use it very much at all and I probably need to cut down on the number of minutes I'm paying for. But when I did a little pocket dialing a couple of times, they thought I was dying and their response was quick.

I purchased a Jitterbug Touch from the Sears store, called in and activated it from home. Activation was easy and since then, I've liked to have it with me when I'm out in case I need it for emergencies. I enjoy my Jitterbug Touch very much and I think it's very reliable. Overall, I’m very satisfied with it.

My wife had a smartphone and it was costing around $90 a month. We're both retired, and don't text and do all the stuff that one has to buy with a package to get a smartphone. We changed to Jitterbug because of the cost difference and now we're only paying $30 a month instead of 90. The Jitterbug does what we want it to do. It's really easy to use and cheap.

Jitterbug gives me a sense of knowing that if I need to make a call to the 911 alarm system, it's there for me. I chose it for the alarm button. The person that I talked to when I ordered the phone was very courteous and helpful.

I needed an emergency call system and I had tried Great Touch and several others and could not get one to work down here. I'm in a very low cell phone reception place. In the meantime, my daughter-in-law who lives on the same property way up in the country within one mile from mehad antennas put on her Verizon. She could get WiFi, so, better cell phone reception. I am able to get it and I'm able to use the Jitterbug Smart outside but not inside my house. I can only use it when I'm on the road but it certainly is better than not having any.

My Jitterbug phone is okay and it's a really good phone. I used AT&T before, and my Jitterbug phone is a lot easier to see. I've got low vision, so it really helps me there. I appreciate it and I'd recommend it to a friend. However, I don't get very good reception with it. I've talked to the Jitterbug guys about this, but it still didn't help much. With the other phone, I got really good reception. I wish I could get better reception with my Jitterbug phone.

I saw Jitterbug Touch on the paper advertised at 25% off and thought it's for me being in my 80's. Their customer service team was very helpful. I got a smartphone but the numbers were so small and I have glaucoma so my Jitterbug phone made it much easier for me to see. I've had no problem making phone calls, but I'm having difficulty answering them. I haven't got used to that since my kids and my friends usually call me on the landline and nobody else has the number except our family. Also, when I get a call it doesn't connect. By the time I get a phone call I've lost them.

I first heard about Jitterbug Touch from a friend of mine who had it. I mainly use it to make and receive calls and I still haven't learned to do some things on it, plus I'm retired now so I don't use it as much as when I worked. But I like it and I would recommend it.

Old people use the Jitterbug phone a lot. I had so much trouble typing with my slide phone before, because my fingers won't hit the buttons right. But Jitterbug has a bigger screen and it's easier to type a text. I forget from one day to the next how to work it, but overall I had a good experience.

Their price is what made me purchase with Jitterbug. It works just fine. Their service team is always friendly and helpful. I have no problems with them at all.

I understand Jitterbug a little better than my previous cellphone and their customer service team has always been friendly and knowledgeable.

The Jitterbug Touch is a little too big to keep in the pocket. I prefer the flip phone that I had before because it was small and it fit in my pocket. The Jitterbug works but I would like something a little smaller.

The phone is too big for me and it's hard to carry around. At first, I had the wrong number and it's a nuisance. Also, I have a lot of people texting me and I don’t know who the hell they are.

I had a TracFone before but the Jitterbug Touch offers more options. I needed that kind of phone and it seemed like a good one to purchase. Also, I had friends that had purchased the other variety of Jitterbug that’s why I went ahead and got one. I would recommend it to a friend and though I'm unfamiliar with this kind of phone, once I become more accustomed to it that would be good for me.

I've had Jitterbug for quite a while now and I use it most exclusively for cellphone. I'm 90 years old and I don't have a lot of things that I need to investigate or keep track of, but it's nice to have it because it always has the correct time and date and the weather shows up on it. I needed something different than the old flip phones, which sometimes gave me trouble and did not always sound good. I also thought it would be easier to navigate the Jitterbug than my old flip phone, but I found out that there's a lot of things I'm still learning about it. But it's easier to read it and it seems like it's always been very clear. Also, I can adjust the volume easier on it and the speaker phone on it works better than it ever did on my other phones.

Jitterbug was sold as something very easy to understand and designed for seniors who did not have that much experience with smart phones. I don’t use it as much as I could because I don’t have the opportunity or the need to use the features. For example, if I’m lost, I don’t know how to figure out where I am exactly. That’s a feature that I’d have to figure out. I’ve also had some icons that I couldn’t get off of my screen and I had to get somebody to help me get them off of there. For us poor seniors Jitterbug needs to give us an icon dictionary. The only other thing is that I went to send a picture and I got charged extra for sending it. Again, it’s not a function that I use very much so I wasn’t sure exactly what I was doing. So there are a lot of functions on that machine that I could probably use if I knew how they worked.

I keep my Jitterbug as an emergency phone and I'm happy what I use it for. It also seems to be helpful for my needs. I like the bigger buttons and the ability to take pictures of anything. It looks like something that will be easy for me to handle and it has more features than my previous phone. It's also good to know that the medical alert feature is there. I recommend it.

I love my Jitterbug Touch and I like everything about it. I ordered it when I saw it in the magazine. I had a TracFone before, and the Jitterbug Touch is so much better. The customer service reps have been great. They were very informative, had answers for everything, and were polite and nice to talk to and Jitterbug had a plan that would fit me. I use my Jitterbug Touch a little more than I did my other cellphone. However, I'm pretty old and I don't use the texting at all. But I have used the camera and I like it. We went shopping for a lawnmower and I had my Jitterbug Touch with me. So, I took pictures of a couple of different kinds of lawnmowers to help us decide, and that was a good thing.

I was fooling around with my Jitterbug when I got it. Maybe I was using Google and I was running it up and didn't realize it. Then someone called me and said, You're running up a $100 bill." I thought, "Oh, my gosh. I can't do this." I didn't know what I'd do but when I told them that I just bought it and was fooling around with it they said, "We'll lower that fee." So they did then. So I am paying about $53 a month for my cell phone. I've used it to phone our family and I use the texting. I also like the calculator, I use that a lot. But there's a lot of apps on it that I don't use. I thought that may bring the cost of the monthly fee down if I don't use those apps. I'd like to get that down to $30. But when I spoke their rep, I don't think she told me how to get it down. So I must learn to use it right. $53 is just a little much for me.

My husband and I are in our 70's. We thought it was a good idea to have a cell phone because we don't live in the city or if we're in a vehicle, we might need help. Jitterbug has all the nice features including being able to take pictures. I just can't remember how to use all of them. It's depressing to have it and not to be able to use all of it. Sometimes my husband and I can't even turn the stupid phone on. Then, I find out that if I take the free case off I can finally turn it on. It's been frustrating.

I only take my Jitterbug with me when I have to travel. I use the map on it but I haven't navigated on that very well. I also thought that the phone is going to be pretty simple and it has a bigger screen, but they have different pop-ups that ask me to sign up and I just ignore them.

I have a bad heart and since I need to keep in touch with people, my wife got me a Jitterbug Touch. It's a lot better than my previous phone, wherein the line kept breaking up so people couldn't understand me. Also, the battery of my old phone could not be kept charged. So I like Jitterbug Touch a lot better and I’d recommend it.

I got a stage five renal disease, and I'm afraid I'd fall down because I stumble a lot anyway. I got the Jitterbug because I figured it would be easier if I got my phone on me all the time. All I had to do is hit the 5Star, and they'd know where I was at. The phone is easy to use and has big numbers. I don’t text very much but I do more than just use the phone, like take pictures. It's been working perfectly until recently where it won't ring in and the calls go right to voicemail. I've looked at the whole book and I can't figure out how to get it right. I'm going to let my niece do it.

Jitterbug always do the things that I want it to but at times, it seems to have a mind of its own. For example, after I finish a call, I would try to hit the end call button and it doesn’t shut down. I have to keep pushing the on-off switch on the side ‘til it finally decides to cooperate. I haven't called tech support about it because it's not serious enough, but I've had to call tech support a couple of times before and those people have busted their left ear to get me what I needed done. Overall, I'm satisfied with Jitterbug. If I was not, I would've scrapped it even for the low price of $36 month.

The Jitterbug Touch looked like it’d be simple that I could use so I got one. And then I became very sick and I haven’t been able to use it for quite awhile. I'm still paying for it and I'm going to take some more lessons on how to use it and then get back to it.

Jitterbug Touch seems to have a better distance outreach than my previous phone. It's easier to operate and its simplicity was one of the reasons I purchased it. It's been good so far, In fact, I got another one ordered.

I had a Katana flip phone, but because its fonts are so small, going on to the internet was a hassle. I also have to wait before I even reach a website to search because I could not get a signal in certain areas on the neighborhood. So I was totally frustrated and wasn't satisfied with my previous provider. At that point, I decided I’m going to pick up a smart phone. But I wanted one that was easy to read and had a bigger font because I have a hard time seeing close up. So I got my Jitterbug Touch and so far, I'm loving it and I’ve already recommended it to others. The font is large so it’s not overwhelming for me. I also like that I can go on the internet and get instant answers to my questions and the call is always good. There’s no place that I cannot get a signal. The price is right, too. We were paying nuts for unlimited access but now we’re just paying for what we do a little bit of the time so it’s a perfect match for us.

I'm really enjoying my Jitterbug and I'm satisfied with it. My niece thought it would be easy for me to use and she recommended it to me. I bought it at a store in Louisiana and the people there were really helpful. I really didn’t like the phone I was using before since it's paid by the minutes. Jitterbug is neater and more compact so it's easy to use. It's also better since it's easy to carry in my purse.

The phone I had before was little, so I needed a new one. Having the big buttons on the Jitterbug sounded good to me so I purchased one. The big buttons are easy to work with and their rep was friendly and able to answer all my questions.

We’ve had so much bad experience with other phone companies, so we decided to purchase the Jitterbug Touch. We used to be on AT&T, but they kept charging us for stuff we never purchased. The Jitterbug customer service people are very good. Anytime I call them, they’ll do whatever I ask them. I don’t quite understand my Jitterbug yet, but I have the function keys where I could call the Jitterbug team, and they help me really well when I call them. My Jitterbug works all the time. All the other phones we had always messed up and block out every once in a while. My wife feels that what we are paying is a little high for what we're getting, but still, I am thinking about getting another Jitterbug phone and give my wife mine because all I use is Jitterbug voice for telephone calls, and she uses it on everything.

The first Jitterbug I had was an open faced phone and not a smart phone. But I liked its big letters and the volume was clearer than the flip. When I saw the Jitterbug Smart on TV, I decided to get it and I love it. It’s got the big screen and letters. I also like the medical alert feature. I’m a single man and I live by myself and if something happens, all I have to do is push that button. Also, I talked to the reps a couple of times and they were nice and they answered everything I wanted to know. I recommend Jitterbug.

I have a landline, but my sister was pointing out that it would be good to have a cellphone as well to take in the car or if the other phone doesn't work, I would have a backup telephone so we got a Jitterbug but I don't really use it too much. I haven't quite advanced into the new age and I'm somehow more comfortable talking on my landline. But I feel a little more confident since having Jitterbug. I've had situations where I had to use Jitterbug because the other phone wasn't functioning so it has come in handy about three times.

So far, everything is all right with my Jitterbug Touch. However, I would like to do more on it, it's just that I haven’t taken the time to do so. Nonetheless, I can see my icons in my Jitterbug Touch and I know when it would burn heat, and I can always go back in the history and see the number if anybody called. So far, I've been very satisfied with it.

I can't really get out, so I thought I'd try Jitterbug Touch but I don’t fully understand this smartphone. I have a flip phone before that I could keep in my pocket but I can't with this one. Nevertheless, their customer service team were okay.

I live alone and I'm old so I needed some type of means of calling. But I could not get the other phone that the government gives anymore. I do have a phone service through cable and but if the cable was out, I wouldn't be able to contact anybody so I needed some type of cellphone. It's a convenience that I know I need so I chose to get a Jitterbug Touch, but I'm not happy I did. It's too much for me to try to figure out what to do. I'm not doing it right and it's not coming out right. But it was nice for my kids and grandchildren to be able to send me pictures and things of that type. But as far as using it myself, it's a bit complicated for me to remember all the stuff. The government phone was better because it was simple and easy for me to use. I'm satisfied as far as what Jitterbug provides but overall, I feel like I'm paying more than I need to.

Jitterbug was the very first cell phone I ever had. But I don't have it anymore since the buttons were too small for my hands. When I had it, the cell phone made me comfortable going someplace. I got it because it didn't seem to be as complicated as other telephones. And if I would have car trouble or I had to call my husband for help or anything, then I would use it. Their staff always seem to be polite and nice. They always try to help with whatever problem we were having. The only reason I didn't like the Jitterbug was because the buttons were too small for my hand. Also, we paid for our minutes in advance which was fine but you couldn't carry over what you didn't use. If you don't use your minutes and you paid for them, you should be able to carry them over. But I like the Jitterbug. I think it was good for senior citizens except for the buttons.

I like my Jitterbug Touch a lot better than the phone that I had before, and although I've been having problems with it, I got one problem resolved a couple of months ago. When my Jitterbug rings, I'm supposed to put my finger on the green light on the screen that goes from left to right to answer the phone, but it wasn’t working. So, I called and I spoke with one of the Jitterbug representatives who ended up telling me that what they would do is to change it for me so all I'd have to do now is push the button on the front of the phone to answer it. So, that’s what I've been doing and it's working fine. Also, I've noticed that within the last four weeks, it seems the battery is not lasting as long, and I've gotten in the habit of putting it back on the charger around noontime for a couple of hours. It's not a problem, though. In fact, I wouldn’t hesitate to recommend Jitterbug to anybody. I'd even recommend it to a stranger.

I'm 82 years old. I don't see and hear well. I saw the big numerals of Jitterbug Touch in the magazine and I thought, "Oh, I could see that." Everything's big in it and I'm getting used to it. I use Jitterbug Touch about every day. I check to see who sends me a message and what's on it. I've had to call the Jitterbug Touch customer service team a few times to ask for help and they've been helpful. I was not sure I could learn to master an intricate phone, but I check the book sometimes but bit by bit and day by day I'm getting a little better.

I've had my Jitterbug for a good six months. I use my smart phone, particularly the text messages, and it’s charged up each day, although I'm not a high user of the phone and I'm not glued to it every second of my life. I have a new granddaughter now, so I have photos and a photo album, and that’s really great stuff. It's pretty cool to have the smart phone because it replaces having to sit at your desktop PC. You've got your internet that you can work with at the palm of your hand, and there's a whole series of apps on that phone that you can deal with, and you can go to the app store and get all these other stuff.

I'm still learning how to use my Jitterbug but I like it and I'm finding that I’m going to need a pendant because I fell and I only had the phone. The Jitterbug phone was out of reach and my house phone was in reach so I got that. Right now, the phone is not working. I can’t receive or make calls. I’ve been in rehab because of the fall and there was no service there so that might have had something to do with it. I haven't tried calling Jitterbug to reactivate the phone, but every time I interacted with them, they were always friendly and knowledgeable.

I'm 85 years old and I don't see or hear too well, so my daughter got me a Jitterbug Touch and I've been perfectly satisfied with it. I used a flip phone with Verizon before and the Jitterbug is totally different from it because with the flip phone that I had, I could only text and make phone calls on it. With Jitterbug when I go out to eat, I take my cellphone with me, get on the internet and do things I couldn't do with my little flip phone. I really like that I can get on the internet because if I'm out and I want to go to Facebook or anywhere, I just take my phone out and go. It is also much easier to read because it's even bigger than the regular smart phones. It's also easier to text with it. I tried to call the Jitterbug reps between Christmas and New Year and I never got anybody, but that was probably because it was a holiday and it was so slow. But the time I did call them, everything went real smooth.

Jitterbug Touch looked like something that I wanted and it's not real expensive. When I first got it, I called them and the staff walked me through how to get it to work. They were real friendly and helpful. And the phone is working real well. It has just about everything on it that I need and a lot of things on it that I don't need. I'm real confident in it. I charge it, take it off the charger when it charges and take it anywhere I go in case of emergency. I'm glad I read about it and got it. It's very easy to use.

I needed a better phone so I decided to get a Jitterbug Touch. It's much easier with better connection and I can get more distance with it. I haven’t had it that long but my granddaughter is helping me because I wanted to get more confident with it and use it more. Nevertheless, I'm very satisfied with them.

I lost my husband three years ago and since he’s passed away, I've decided that it’s my turn to live now. I know what I want out of life and I know what I'm gonna do. I am turning 80 in August and I needed to have an alert button. I decided to get a Jitterbug since it has the emergency button. I’m satisfied with it. It does what I want although I’m not a big user of it. I carry it but I don’t use it that much. But anybody that uses it a lot would enjoy it as much because it’s simpler to use than a regular phone.

I'm 80 years old and I don’t ever use a cellphone but I decided I needed one because my wife died this year and I'm by myself. So, I got a Jitterbug Touch. It was cheap but I only use it for emergency calls. My daughter called customer service not long ago and they were able to answer everything. It had the reduced price, reduced start or emergency calls on it.

I used to have a program that was charging me quite a bit of money and we wanted something different, so we got a Jitterbug but I’m not all that happy with it. We don’t use the internet and we don’t do eBay, Facebook or any of that and yet every time we turned around we were going over on our data and nobody could possibly tell my why that was. Up to now I still don’t have answers to my questions. We have Google, evidently, and whenever Google decides to update it uses our data and we don’t have a choice. We can’t take Google off our phone, it’s the operating system.

I've been a Jitterbug user for years. My brother tried to get me interested in using AT&T, but the price was too high for me, so I switched back and I'm glad that they had a smartphone that I could use. The Jitterbug team seemed excellent, as usual, in finding out what I need to know. However, I had a flip phone before with them where I could press zero and it would automatically go to their customer service, and I don't know if it still does that on the newer phone. Because if it doesn't, then I won't be interested. I tried that once on a smartphone and it didn't do that. But I like it anyway, as it's a smartphone like other brands, and is cheaper for the different plans that they have.

When I ordered the phone for my 90 year old father, they said I can speak for him and order for him since he was hard of hearing. You have 30 days to return, no questions asked. Great! Took the money out of the account and sent phone. My dad couldn't get the hang of using a touchscreen so I called to send it back. I immediately got why? I explained why. "Well would you like to trade it for another." "No thank you." "Oh, you aren't (my dad's name)." He has to verify.

I went into the store to get just the cellphone which was all I wanted, but they didn't have this, so I settled for the Jitterbug Touch, a big, three and a half inches by six inches rectangular thing. It was Christmas and I was going to be on the road. When I talked to this guy who was setting me up with the telephone number, he said that he was doing me a big favor and putting it in so all I have to do is press one button, and then I'll get complete coverage and help if I have an accident but that's at a price that I cannot pay, and I'm getting very disgusted with them.

My husband has the less complex version of Jitterbug and he's very happy with it so I decided to try out the Jitterbug Touch. My experience has not been good with it. I use my older antiquated cellphone, which responds more quickly and continues to function well, in far greater preference to the Jitterbug. My problems with the Jitterbug included trying to get things entered and to have it stay in the phone memory. I had entered all the data that I needed including phone numbers, names and addresses, and it won't stay in the phone for me. The other interesting issue that we had with it right from the get-go was that the whole thing seems to be needing Wi-Fi connection, which I have. My husband and I knew what the password was for that but it took us forever to get that thing to work with us. So I was re-entering stuff all the time. Even the phone number of my sister whom I talk with once a day, would not appear in my phone the next time I call her.

I was hunting for a new cellphone and decided to try Jitterbug. I had to cut back on my expenses and that one was cheaper than a lot of others. The only trouble I've had with my Jitterbug phone lately is that, every now and then, it would have a message that they're shutting down on my phone. I've already called them about this matter after it happened the first time because when they shut down on my Jitterbug phone, I couldn't even call on it, and I had to use my landline phone and call them from there to see what that meant and why they shut down.

I received a recorded voicemail from GreatCall I was over my data usage even though I am on their highest plan. I have been trying to call/email them for three days. The Customer Service number 1-800-733-6632 has a recording "we are experiencing higher than normal call volume please call back later" and hangs up on me. I have called different days/different times and receive the same message. I attempted to email them twice but get an error message and the email won't go through. I better not get charged extra fees or this phone goes in the trash.

I had a cellphone before, but it was expensive and I only use five or ten minutes a month. I was paying too much, so I got a Jitterbug, which I use for emergency calls. It's cheaper. I had trouble setting it up at first, but it worked out in the end and I'd recommend it.

I would recommend Jitterbug. I use mine mainly for emergency when I go shopping or go away from home. I go by myself and in case something happens to me, I can push the red button on it. I'm using it for about five months and I'm satisfied with it.

I like my Jitterbug. Its face is so much simpler than other phones. I've looked at a lot of my friends' phones and they have all these little symbols on it which I haven't learned to use. But with Jitterbug, I just have that first list to go to. However, I've never really been able to use all of its capacities. The reps helped me to some degree, but I've been getting help from friends and gradually learning it. I live alone and I feel more comfortable knowing that I have it because if anything happens, I can get in touch with somebody.

I used to have GreatCall's call button hanging around my neck and it was very heavy and hot because of the GPS feature. Then when I saw the ads, I decided to get Jitterbug. It's not as convenient as the call button because I have to carry it in my pocket all the time, and if I fall and become unconscious, there would be no way that I could hit the button. But the other aspects of the Jitterbug are positive. I use it to call the same people and I use it a little more often to text because I didn't text with my old phone. I am 87 years old and I live alone, and I feel safer with it. I've never fallen and had to use a 5 Star button, but it gives me more confidence. It's very convenient and I have recommended it to a couple of friends.

I have an aunt that had a stroke and she would’ve never been able to use a phone that had either touchtone or little buttons, so we got her a Jitterbug. I had her on my Verizon plan before and they had nothing that she would have been able to use. The Jitterbug is a great phone and it works really well. It’s easier for her to use and it’s pretty straightforward. She had another stroke since we got the cell phone but it's still easy for her to use it. Jitterbug was everything they said they were. They were simple and fast, and there wasn’t a bunch of hidden charges that I was going to have to pay later that supposedly were disclosed to me.

This phone is described as incredibly easy. When I purchased it via phone, I set up a billing account with name and password. When we received the phone we had to set up a gmail account for my father-in-law with another password. Then when the phone did not activate correctly, we called (waiting 30 minutes or more for all phone calls) and were told to set up a separate on-line account from the billing account: completely separate name and password!!! Three different passwords and still no active phone. Finally, the number that the sales rep said was portable at purchase would not be released by AT&T. When we finally gathered what we needed from At&t transfer the number, it turns out that data cannot be transferred!!! Waste of time and money, and an overall extremely frustrating experience! Returning this phone.

I still haven't learned how to use Jitterbug completely. I think I wiped out some apps or symbols at the top of the first line on a unit, but I read the book. I'm having an eye problem, so I haven't been able to really delve into it. They just told me information that's required to utilize it to its full extent. But it's been handy and my other land line is not doing very well. So I'm really basing everything that I'm doing on the Jitterbug. I had an AT&T Samsung unit before and it went bad and I had a lot of problems. I used to drive a lot and I require a mobile unit and it was very effective till it gave up the ghost. I recently had open heart surgery, and I'm recovering from it so I haven't been able to drive at this point and haven't been really able to utilize Jitterbug very much. I use it almost on a daily basis to call people. It's a very good unit and I like it. I'll be happier when I'm able to utilize it fully.

My kids made me get the Jitterbug Touch. I really didn't care about having a cellphone, but I wanted to have one just like everybody else. Its emergency features are really nice. I always take it with me when I go to the store, and I go to about five or six different stores. It makes me feel safer. Also, my neighbor put some music on there for me which was really cool. I can go sit anywhere and play my music if I wanted. I've told a couple of older people that I know how nice it is and I let them look at it.

I had an open heart surgery about a year and a half ago, and I went with Jitterbug Touch for their 5Star Program. If I'm on a trip, it could follow me everywhere and I could get some help in case I had a problem. This one is much nicer, easier to use and has more features than the older model I had before. I haven't learned how to use it yet, but I do a little texting when I'm on a trip to my daughters. I'm 74 years old and in pretty good health other than my heart, but I play tennis with a bunch of guys. I recommended it to them for the 5Star system. It's good to have one in case I'm not at home and something happens.

I had an AT&T Samsung flip phone which was 2G. However, they sent a message that at the end of December this year those phones will no longer be any good and I had to get 3G or above. I got the Jitterbug Touch and it's better because it doesn't have the little buttons that I have to keep pushing for the letters. Its larger print is easier to use.

My Jitterbug Touch phone is nice and handy. It's an important thing in my life now because I had a stroke and my daughter said I needed a cellphone. I take it wherever I go and if I fall down or something else happens, I have the cellphone to get hold of somebody. When I put it my pocket, it turns on when I don't want it to turn on. But other than that, I enjoy it.

I had a TracFone and it was a pain in the tush to go get the card and pay for it, and to enter the numbers. I then decided that’s not the phone for me and I bought a Jitterbug Touch phone which is a hundred percent better. But I lost my book on how to work the phone. All I got is the little, tiny one that I started off with. And I don't know how to do the rest of the stuff that's on this phone. I'm going to be able to do more things when I learn how to do it and I'm going to see my daughter and grandson who are going to do me a lot of teaching because there's a lot of the stuff in the phone that I don't know how to do like putting the channel in and it’ll be able to get the weather or how it can get the traffic pattern.

I love Jitterbug Touch. I've known about it from different articles with different things I get from different people all the time as well as through the mail. I still have my other phone which I really enjoy but I got Jitterbug because I’m a senior. It’s very easy to use and it's nice and big so it's for a lot of other people who have sight problems to be able to see the buttons. I am also able to do a lot more with Jitterbug because it’s a smartphone, but I’m still new to it and I'm going through things from time to time. I really like it, though. I like the pictures because they’re nice and big and I love that it has so many different features. I like to speak to it and it types for me. It’s wonderful that way. I can set up dates on different things so I really like that. The service team has been real good and I really haven’t had to call them very much but as a matter of fact, I’ve hit the button wrong for when I need them. At any rate, I have no negativity about it at all.

I got a Jitterbug Touch because I thought it would be simpler than having a flip phone where I had to get it out and flip open before I could answer. I’m a computer/cell phone illiterate but I wanted to try the Jitterbug Touch. I thought it’d be easier, but it’s really not. Aside from playing with my phone quite a bit, all I do is call and answer the phone. But I'm really not happy with it and I wish I had kept my flip phone. But my wife likes me to have the phone in case I’m out and need her for something. I’ve got Jitterbug's minimum plan and it’s 200 minutes a month, but I don't use it a lot. 27 minutes was the most I’ve ever used.

I wasn't happy with my old phone. My new Jitterbug is more expensive, but it's better. The only thing I don't like about it is that it doesn't hold a charge very long. If I leave it on for six or seven hours, I have to recharge it again. I don't know if it's just my unit or if they're all like that, but that's my complaint.

I was looking for a smartphone for my dad that would be more user-friendly than the standard Androids. He's had flip phones and another smartphone, but he wanted something that has as few steps as possible to call someone or to look something up. The Jitterbug is much better than his previous smartphone as it's more intuitive and he's gotten a lot more use out of it. I'm acting as my dad's tech support too, and we haven't had any problems. Initially, he used it just to make phone calls. But then, he got more curious about Googling things and started using it more for that, Facebook, and his emails. My dad and I have been very happy with his Jitterbug.

I'm 87 years old and my kids wanted me to have a phone. I got a Jitterbug Touch phone but it doesn't hold a charge very long. I can charge it up to 100% and the next day, even if I haven't used it, it goes down. It should stay up if I’m not using it. I only need to use it once in a while but it shouldn't go down that fast in another day. I'm dissatisfied with it. Other than that, the phone is all right but I have to keep it on the charger. I've had phones before that worked very good and lasted a charge.

My wife had an open heart surgery and she only had 25 percent of her heart left and pacemaker. She couldn't drive so I made her get a Jitterbug Touch cellphone. However she had it turned off when they left the house. I didn't care when she's around the house because we got a landline. Then, she passed away and 10 years after, I kept seeing the advertisement for these phones about a big discount that ended on the 26th of December. I just called the store on the 26th and ordered it that way and got it through the mail. Then, they set it up. Before it, I had to write a check and send it in. Now, I just give them a credit number and then they automatically deduct it every month. I am satisfied with the Jitterbug Touch experience

I don't like the Jitterbug Touch phone. It seems like it beeps all the time. When I go to see it, because I think a text is coming through, there's nothing coming through. I'm not happy with it. It's losing the battery power too now. It was fully charged last night then when I got it in the morning, it was dead. And another thing also, I had to go out and put it on the charger in the car, and that didn't do anything for it.

I just got the Jitterbug Touch for emergencies. The phone looked easy and I could see good with it. It's better than my old phone but I don't like the pricing plans. The ad said one thing but when I called it was a different thing. It was hard to get through them because of red tape.

I've had Jitterbug now for about a year and a half, and I like the 5Star. But when I charge it now, it doesn't charge all the way to 100%. It goes to about 94% to 96%. Other than that, everything worked real good.

We were under contract with another service when Verizon had bought it out. Then we just rode out that contract but Verizon hadn't been good for us, so we went to GreatCall. They worked really hard with what we needed and sent me the Jitterbug Touch. We're still learning to use the Jitterbug, but we really like it because we can just hit the text button and say, "Send the text to so and so" and it will. We can send pictures when we want to and also put different ringtones on it for different people, so we're aware who is calling us.

iPhones are very complicated and Jitterbug simplifies everything. My first few months with Jitterbug was pretty good. But now, it sometimes turns off by itself while on the phone, cutting off my communication, then it turns back on. Or, somebody would call me and then it will go right to voicemail, or it will ring once or twice and then that's it. I would have to call the person back because I didn't get to the call fast enough. Sometimes it slows down. I called them for that and was advised to turn off my phone when I'm charging. I did that then turn it back on and then it was normal again. The thing is, I might get an emergency call at night from a family member. I can't just turn it off. Also, I bought one of those selfie sticks and we can't seem to make it work on my Jitterbug. I'm satisfied with my experience and if I didn't have all those glitches with it, I would recommend it to anybody.

I was looking for something a little cheaper than what I had been used to, and Jitterbug is not cheaper and I'm not too happy with it. I only bought the phone for emergency use and it works when I want to use it. However, Jitterbug is charging me for usage for data when all I'm doing is trying to put the names of my phonebook in it. All of a sudden, I get a bill of $57 for usage and about 20 bucks for that data usage. I hadn't talked to three people since I've had it. I'm used to the old flip base phone that I can call a number and hang up, and I was stupid to ever get a better phone.

I only carry my Jitterbug Touch for safety purposes and I don't have it on all the time. I almost wanted to go back to my previous phone as well. But it was a little cheaper than with the AT&T flip phone that I had. I've tried to tough it out and I do mainly calls with it. It’s handy too especially one time when my cable for my landline was out for half the day. So, it's handy to have it when something like that happens. I've gotten accustomed to it and I don't do near the things that I probably could do with it but I don't want to. And I would not recommend it to someone who is not technically savvy. But my overall experience with Jitterbug was satisfactory.

I'm old and my kids told me about Jitterbug Touch. The iPhone that I had before had a lot more stuff on it but I didn't use it very much. I text and call using it but if I get it too close to my face, it shuts off. The Jitterbug Touch is easier to use and my son showed me how to text using it. I use it a lot more and it works for me. However, I wasn't told that they had a bigger phone. I called and tried to get a bigger one but I couldn't 'cause I had already been using this one. Another thing that I have against Jitterbug is if I use the phone very much, it doesn't stay charged. Other than those, it's been a fine experience and I recommended one to my son.

I just had a regular cell phone for receiving calls and emergency situations, but then I decided to get a smartphone that had all the bells and whistles so to speak. It's not difficult to use, however, it loses power if it comes on and then all of a sudden it's down from 100 to 75 without even touching it. It's very sensitive. When it's plugged in and I have it turned off, the phone would automatically come on if someone calls me and it stays on and won't turn off. Then I'm losing minutes after that without me realizing that it was on and someone had called. Also, I had to charge it every single day, unlike my previous one which I only recharge every three or four days. Other than that, I'm satisfied with Jitterbug Smart.

My mom was so excited and after fighting me to get a jitterbug instead of a iPhone I caved. Wrong move. We spent 1 1/2 hrs on the phone trying to get activated. She was so depressed about it she had me return it to Best Buy! They kept forwarding us to numerous people. No one knew what to do. Their advertising staff is horrible. Is the data all we need or do we pay extra for the medical part. Please say that on your ads!!! From what we gathered we have to buy 2 plans. Sheesh!!! Sick of these phone plans that screw the elderly.

I saw Jitterbug on TV and it sounded real good like even I could run it. It said, "Any old idiot can run it well," but I'm a proof they're wrong there and I haven't got anything to work but the phone so far. I still use my old phone and I use this Jitterbug about half the time because it's so sensitive. My fingers don't match the buttons so I get the wrong numbers in half the time. I had the Flip phone and it worked easier for me. It seems like the Jitterbug Smart is more of an effort to use than the old one we had. It's overly simple. This phone is a piece of junk and I didn't like it. I'm dissatisfied and I'd rate it very poorly because I misdial way too easy.

I've had the old Jitterbug for years because I'm deaf and it has a really good hearing system in it. I also liked the large keypads. Their customer service has been good. I've used them once or twice when I needed help setting up a phonebook and stuff like that and they were helpful and friendly to me. However, everybody was giving me a hard time because people were trying to send me texts and I didn't have text on that phone. A lot of my friends and family were picking on me saying that I needed to move into the next century. So, I finally broke down and did and got a Jitterbug Touch. My wife also has one and she is text savvy. So, she uses a lot of that texting and stuff like that with my daughter.

Everybody in my family kept wanting me to do an upgrade from my regular flip phone. Now, the Jitterbug Touch I have is a lot better and easier to manage. It's ten times better than my previous one, though it took me a little time getting used to it. I have nothing but good things to say about their customer service at the beginning. However, I'm gonna try to get a hold of them to help me figure out how to get rid of my logs section that I'd thought I have deleted. But other than that, it's most certainly nothing horrific by itself. I'm still learning to use the phone, so I'm satisfied with what I have right now.

Before using Jitterbug, we used another mobile phone for each car. The old phone is physically a lot easier to handle. It's a small phone, but it has given us a couple of little problems. The Jitterbug phone is much easier to store information and to do texting with. It's more versatile. Also, their customer service team has been good. It's been a satisfactory experience.

I'm an old lady and Jitterbug Touch was advertised as being easy to use. Their customer service team did very nice, although I tried to call them several times last week and they were busy all the time. They kept telling me to call after 5 o'clock, but I'm out here in California so that's a little bit disappointing. Another thing that's annoying is that I have to plug it in every day, though this is true for all these smartphones with batteries not lasting very long. But even though I have the data off to preserve the power, I still need to charge it at least once a day.

I had Straight Talk and the talk data; I saw that's off of data and not that I needed. My old phone had expired and the Jitterbug customer service team said they could still give me the same number. However, I had to renew the old phone because I couldn't, but Jitterbug reimbursed me for that.

I was gonna get a better rate with another company for my home phone. When I went to do that, they were not supposed to have already taken my home phone number, but they did. And when they took my home phone number, it went to the other place and I had decided against doing it from that place because they transported the number anyway. Therefore, I could not get it back without paying a fee. I decided that I don't want it anymore, gave up my heat on it and regretted it from that day. But when I got a mail from Jitterbug, I called them right away and got their touchscreen smartphone. I've been having a lot of trouble this year falling. I've been admitted to the hospital 13 times and I can't live like this. So I needed protection and I feel that I have it now with Jitterbug.

My Jitterbug Touch phone is nice to travel with. Their customer service team helped me out. I went with them because they take my payment from my checking account and I don't have to spend money every month.

I went for Jitterbug because of the price. I had an iPhone and I didn't like it at all because I didn't have any reception on it. I live down in South Texas on the coast and AT&T kept telling me for months and months they were putting more towers in and doing this and doing that. They finally gave me three months free, but it didn't do you any good if you can't get in or out on it. If I drive a mile away we're in a dead zone for AT&T so I finally sold it for $50. It wasn't worth a hoot so Jitterbug is better where we live. I'm very happy with Jitterbug, but I don't use it for much more than just talking on it. The only drawback I do see to it is the battery goes down fast. I have to charge it every day. But overall, it was a good experience and I recommend it.

My husband gave me a Jitterbug Touch that I don't like, as it's not a simple phone that I would like to use. I don't like all the added stuff. I want a plain little telephone that I don't have to put in a case, and that I could carry with me for emergencies. I don't want to stay on it and click away like other people do, and I don't talk that much on a telephone. I use it when I have to, but I'd rather have a different telephone.

I saw an ad in the newspaper which said the Jitterbug was simple to use, and that’s what I was interested in. I had a flip phone before, but I wanted to get email and I couldn't with it. I like the additional features from the Jitterbug. Whenever I have a problem, I call up and the rep walks me through it, and their response has been pretty helpful. We had a little class for iPhone and one for Android, and I found my Jitterbug phone was unique in the class. I wasn't pulling up the same things as other people, which was a bit of a problem. I also wish I knew more about the possibilities on the phone. I use my Jitterbug mainly for phone calls and I use the map thing and email. I don't know how to use texting, so my experience is somewhat limited because of my inability to fully understand all I can do with it.

I was using the Jitterbug Touch, but I don't like it because I couldn't figure it out, so I traded with my husband, though he's not real tickled with it either. We purchased it because it has larger numbers and I thought I was getting the same smartphone that my sister-in-law had. I have used the original Jitterbug. It's the little black one and I'm pleased with it. It was simple and I can figure that out. What's frustrating is that the Jitterbug Touch didn't do some of the things that I had hoped it would. It's harder for me to use. I still am not sure on how to answer calls with it, so I just gave up because I think I'm answering a call and I thought I was getting there, but all of a sudden it all disappears and then it leaves me.

We have Jitterbug Touch but we're not yet knowledgeable about using it. We got a phone book and I've used that a bit to reach people that I want to talk to at the time. I am trying to get myself going on working further into the book and on the phone. We also haven't done anything with the camera. We try to work with the phone and see what I could develop there. We're not too moxie on this new stuff but we like it. We're jealous of our friends who are active with their iPhones but I think there's a lot of things that they do with their phones that we could also do with our Jitterbug Touch. We have recommended it to a friend.

I had a Jitterbug a couple of years ago and I liked it. It was the small, regular phone and it was so much simpler and easier to use. All of a sudden, my son got me a Jitterbug Touch and it gets a little complicated sometimes. I could e-mail, text and do all that stuff with it but I don't understand all that. However I want it because of the 5Star button. I have to carry the phone around all the time ‘cause I need it for the medical alert button. Otherwise, everything else is all right with it.

I wanted a new life alert wearable for my mom that would work anywhere. So, I purchased the Jitterbug smart phone and the new Lively wearable from Sears. It says on the product box "must be used with a smart phone and smart phone must be within 150 ft of device". However, the Lively device does not work with Great Call's Jitterbug smart phone. No one tells you that until you call to activate the lively device. Great Call says they are working on it, but don't have a time frame. So I spent a few days teaching my mom how to use her new Jitterbug smart phone. She may like the phone, but we are totally disappointed in the overall purchase because now I have a wearable that doesn't work... yet or possibly if ever. For now will keep her life alert system and see if she likes her new smart phone and is able to use it. Big Fluffy Bummer.

I don't understand how to use Jitterbug Touch. Like the other day, we were doing something and we realized that it was writing and we were talking to it. We didn't know it did that. I'm 83 and the main reason I got it was because I wanted to learn to use apps because I know I'm gonna have to use Uber and I haven't tried to do that. It should be simpler. I take it out and try to make sure it's off and it never works. I can be in a terrible emergency and it wouldn't work because it just always runs down. I also don't know how to take pictures.

Jitterbug Touch was easy. I don't use the phone like a younger person, it's not attached to my ear every minute of the day. It's just there in case something happens or I need it. Their customer service people were very good, especially when I first got the phone. They helped me out with my questions. I'm very satisfied with Jitterbug. If somebody would ask me to switch, I'd probably say no.

I would recommend Jitterbug Smart. It's helpful although I don't use it that much.

The Jitterbug is fine. I found out about it through an AARP bulletin and I like their pricing, however I'm hardly using it. I just keep it on hand so it's a stand-by thing for me. But, I've loved being in contact with customer service. I'm happy with the arrangement, in general.

I had a different phone before Jitterbug but it finally gave out after a few drops. Dialing on Jitterbug is better than that old phone though. However I'm not using the Jitterbug phone as much as I thought I would, I only used it once or twice in between billings. I think it's because of the casing. The rubber case on one side is okay but it's a darn nuisance having to push around to get the phone started. The casing also doesn't cover the other side of the phone from scratches.