Jitterbug Smart Reviews

I got Jitterbug Touch as a Christmas present from my children. I'm 85 years old, so they think they have to get me a Google to talk to me and a phone that I can use. I like that I got all the numbers in it and I can see it. We have a nice ring to it but a lot of times, I get cut off. My flip phone is a lot easier for me to use. It was bugging me when I first got the Jitterbug. The phone is a little bit complicated but I'm getting used to it. When I went to California to see my grandson play baseball, I couldn't get it to work the way I wanted to. So, I was very fortunate I was on the 14th floor because I couldn't open the door wall, otherwise, it would have been in the street. But I still have it and as long as I know how to use it and I can push and get my calls out and receive them, I'm okay. I never had to use the medical alert feature on the phone but it gives reassurance for me and the kids.

I like the Jitterbug Touch. I know how to use it and it's capable of a lot of things I know how to use.

I'm enjoying my Jitterbug Smart. It’s the first cellphone I ever had and I got it because of the size of the screen. It has been great for me and my family is able to keep up with me.

I've had a cellphone for some time but I did not devote time to learning how to use it. Then I saw Jitterbug advertised in a magazine and it looked like something I would be able to manage. I've had it for a while and I haven't used it like I should, but from what I see, it's going to be very easy to use. I'm looking forward to having a pleasant experience with it because I am not savvy when it comes to technology. When I got the Jitterbug and was trying to set it up, their reps were very patient with me. They would would have continued to try to help me but I was the one that gave up. The phone also has a GreatCall feature but I need to call them to get that off because I had gotten the GreatCall medical alert device three years before I got the phone.

I got the Jitterbug Touch as a gift. I know that I can call, but that didn’t appeal to me. I also find the book that came with it somewhat lacking. The first time I looked at the book for a phone, it blew my mind and I didn’t know what they were talking about. The Jitterbug I have is not the same as my husband’s. This one is too big for a pocket and enormous for a purse. Besides, if something is closed up in a purse, how do you hear it?

I had an old phone and all I did with it was call and receive calls. I needed a new one and my daughter thought that the Jitterbug Touch would be ideal for me. She got it for me, but my experience with my Jitterbug Touch has been unpleasant. I wanted a smaller phone than what the Jitterbug is - one that would fit in my pocket better. Another thing that I was really discouraged with is the picture. I thought I could get better pictures with the Jitterbug Touch but that wasn't the case. I got better pictures on my little phone that I had. Other people could take the same picture I was taking and their screens would be nice and clear. And mine was not vibrant. So, I quit taking pictures unless it was something that I just had to have a picture of.

I bought a Jitterbug Touch because they said it was easy to use. When I called to order the phone and set it up, the customer service team was great. They were so friendly and knowledgeable.

I saw the Jitterbug Smart ad in the AARP magazine. Mom had a stroke and I wanted her to have an emergency way of getting help if she needed it. Before using Jitterbug, she had a usual cell phone but it wasn’t a smartphone. She carries the Jitterbug with her. She plays the brain games, which she enjoys. It gives her a little more confidence knowing that if she got into trouble, she could push the button for help or she could call me. She's able to call people when she needs to. It works for my mother and that's good.

I have a visual impairment and due to the large size of the Jitterbug Touch, I decided to get one. I am interested in the feature on having a smartphone and medical alert service available. But this Jitterbug is much harder for me. I'm still learning on how to use it and I cannot swipe on the phone or scroll on it with my fingertip or a stylus.

My wife and I are in our seventies and live in assisted care, and my wife is vision-impaired, with glaucoma and macular degeneration. I did a lot of research on the internet because I don’t buy anything unless I research it thoroughly, and I decided that the Jitterbug Touch phone was exactly what my wife needed, and I was right. She only has it so that her friends can call her and she can hit speed dial to call her friends. We got her that phone because she can make the letters and numbers really big on the screen so she can see them when somebody calls in and the dialing numbers on the phone are big, too, when she uses the speed dial to call out

I’m elderly and my skills with cell phones and computers are limited. But I like Jitterbug very much. I use it mainly for phone calls and for summoning ride sharing services like Uber. I was not able to have apps on my previous phone. Jitterbug has been very reliable and helpful. Also, the price was very reasonable and I had a very pleasant experience with their customer service team.

My daughter ordered the Jitterbug Touch for me because the flip phone that I had before wasn’t working. The Jitterbug has more features on it. I haven’t gotten used to it yet, but their service team tells you exactly what to do, how to do it, when to do it and everything else.

I am not up there electronically and Jitterbug seems to be very easy to use. I’m not disappointed with it at all. I wanted a telephone for emergencies in case I needed some help when I wasn’t at home and Jitterbug is handy and just what I needed. It's nice to have Jitterbug with me if I remember it.

I had a flip-top cell phone but it’s totally different because it’s old. The Jitterbug Touch that I have now is easier to use. I wanted it for texting mostly and taking pictures. It's doing what I wanted to do and I'm happy with it. Plus, the pictures are great. The customer service team helped me out a lot. I've already recommended Jitterbug.

I figured Jitterbug Touch was a good deal because of the features and the pricing. Also, I used a different cell phone before and it doesn’t compare at all. I use my Jitterbug more or less for an emergency type of thing and it's good for email. There’s still a lot I’ve got to learn about it but I like it.

I used an old fashioned flip phone before and it doesn't do anything. The Jitterbug Touch had bigger numbers and it's a lot better than my previous phone as it allows me to take pictures of my grandkids. I've also been doing a lot more texting since I got it. However, when someone calls me, I get a circular thing which I move over to the side to answer the call or a white section on top that says "Answer". Still, when I press "Answer", it won't answer the call. It’s aggravating when you can’t answer when someone calls, and then you have to look up the number and call them back. Also, I'd like the letters to be a bit bigger on the keyboard because lots of times when I'm texting, I want to hit a certain letter but I'm hitting the one right next to it. If I turn the phone sideways, they're bigger but it would be wonderful if they could make them even bigger. Nevertheless, I like the Jitterbug and I would recommend it.

I thought the Jitterbug Touch was going to be cheaper than the AT&T flip phone that I had, but I'm actually paying the same. They have data and voicemail on there. They're two items I pay extra for. My Jitterbug Touch has more options on it. Although it's rather heavy and very touch sensitive that I often end up calling my daughter when I pause too long at her name, it's easier to read. I fiddle around with it sometimes and try to practice or work things out and I'm pleased with it.

I used to have an old Samsung but it's no longer available through AT&T and the buttons on it were too small. I like to be able to text easier because I have a hearing impaired child. So I went to Best Buy to get Jitterbug's flip phone, but the rep told me the Jitterbug smartphone was so easy to use now. He went through all of the steps and it’s really simple to use so I took it home. The letters come right up on the screen, where in the flip phone, you’re using numbers with letters. Also, the numbers are bigger with the smartphone.

I used to have a fliptop phone and the kids made fun of me. I used it to make a call and use it in the car in case I have an emergency on the road. It was also possible to text but it would take forever so it was just not worth it. Although making calls is still what I use the Jitterbug Touch for, it has been much better. It’s very easy and doable. It's even larger and it looks like a real smartphone. I have great niece and nephews who are toddlers now and I’d like to take pictures. Plus, I use it to text all the time which is what I wanted it for.

The Jitterbug Touch is easier to answer than the previous phone I had. I just hit the 1, 2, 3. My previous phone was similar to that, but I'd swipe it and every time I did, I ended up cutting the line off. I also like that the Jitterbug has bigger buttons. It also has voice-activated text which I feel I haven’t gotten the hang of even though I've had it for a year. I called the customer service team and asked how to get internet using this phone as I didn't see Chrome. They explained it and were helpful with that. Every now and then I wish I had gotten the Jitterbug Flip instead of this one, but this is a nice phone to have and I’m very satisfied with it.

My daughter bought me a Jitterbug Touch but I'm old and I like my old phone. It was a flip phone and it was small. Jitterbug was a little big and a little heavy. Still I went on with it and use it when I need it. I've gotten used to Jitterbug. It's easy to use and nice enough. Overall, I'm very satisfied.

I had a Blackberry but I wanted a smartphone so I bought a Jitterbug Touch cell phone. Their monthly payment is all right. I've had it now for nine months and I'm still learning how to use it. I taught myself but I haven't mastered it yet. I learned how to find Pandora Music since I liked that app and I also like being able to see my emails. Overall, the Jitterbug cell phone is all right.

I saw Jitterbug Touch in an advertisement in the Sunday paper. I didn’t have a cellphone and my daughter kept trying to convince me to get one so I went ahead and called them. When I first got set up, there were a couple of questions I had and the customer service team was very helpful and guided me through it very simply. I was intimidated at first but it was easier than I imagined so I’m glad I went through with it. It’s cool, easy to operate, and comes in handy with the texting. I did a little bit of the pictures but I’m not into that. I use it more for texting, googling and the internet, like for Amazon or eBay. Before and after work, I’ll check on it and see if there’re any texts or messages. Overall, Jitterbug is very easy to work with and I love it. I have recommended it to others and one of them is looking into it while the other one bought it.

My Jitterbug Touch is working fine and it's good to have it. I saw it in a newspaper and bought it because it was inexpensive. It's also an inexpensive way to have a telephone. I use it to call and use the calculator. Jitterbug Touch makes me feel like I've learned a little bit more about technology. I'm very satisfied with it and I would recommend it.

Jitterbug is designed for mature people. We like its features and the pricing so we bought it. But we have trouble using all the different functions that it has. We're reluctant to use it because we don't know how to use it. We simply have to practice using it.

I'm going to be 92 and my hearing is not good. I still drive and when I go in the car, I needed to have a phone I could carry with me so that I could call my family if I needed them. In the ads, they kept saying it was simple so I ordered the Jitterbug Smart myself. My son-in-law set it up and it is easier to call my family. He put all their names on it. If I call my daughter Pam in Texas, it will say, "Pam" and then it will say "Pam Call". And then if I enter, it will say "Call home" "Call work". It will call wherever she might be and I can punch that in. And then the family uses the camera a lot because my grandson in Chicago had a baby and they can send that.

I had an Android from another carrier before, but I switched to Jitterbug Touch. It has everything that I wanted. It has the biggest screen and also has medical alert service for safety purposes. I'm diabetic, and I depend on it in case I would run into trouble.

I wanted it for emergencies if I'm out on the road or something like that. It does anything you'd want from it.

I like Jitterbug Touch because it has big keys, and is bigger than the regular phone. I got it after my husband passed away. However, I'm paying $48 for it, which is high as I don't use it often because I have a bit of a hard time seeing it due to my bad eyes. But it's still nice to have it in emergency situations. I was glad I have it when our house phone went out here not long ago and I didn't know how I was going to get a word to anyone to get it done. I had this phone and so I called the next door neighbor and she got the phone fixed for me. It's a nice phone and I would recommend it to anyone.

My husband is old and can't figure out cell phones. He had one of the little flip phones with tiny little buttons on it and he's got big fat fingers. I thought the Jitterbug would be a nice option for him and I went with a smartphone because I was trying to get him a little updated with the rest of the world. However, it wasn't a good idea. I recorded my voice saying "Text message" and put that on his phone as he was never hearing the little ding that it would do when he'd get a text message. It would just start shouting out "Text message," and then it would say, "Star 86" which would call voicemail when he'd hit it but there was never a voicemail there. It just went off constantly, like every few minutes and it will still start going like that even after he would read the messages. I tried to tell him that it kept reminding him because he's not reading or listening to his messages.

A friend of mine from church told me about Jitterbug. She really liked hers and it was reasonable. I wanted my husband to have one and he wanted one that he could get on the internet with. The customer service team at Jitterbug helped set it up. The phone is nice and the picture quality is really good. My husband goes off a lot on the four-wheeler or in the tractor and at least now he has a phone and I can keep up with him. I've recommended them.

The price of Jitterbug Touch's was fair. I like the idea that you can buy what you need as far as the hours and minutes and I especially like the fact where you can pick what you want as far as how many texts. I'm not a heavy user. I've used other cell phones before and this beats them all in a way. The customer service team was awesome, very friendly and I can understand them but I didn’t wait for them. I typed in major numbers and it was up and running before I was even really ready for it. Also, with the voicemail, sometimes I have to put in passwords but this was ready to go. The minute I typed in that number that comes in the package, it was functional. I thought I had to do more on my end.

The Jitterbug Smart is a good little phone. I have a friend that had the regular flip phone before I got the Smart. They are happy with theirs so I thought I'd try. I thought everything in the Jitterbug Touch was going to be in larger print and it's why I purchased it. I pay $47 a month and it has a medical alert service. I'm fine with it 'cause there might come a time when I would feel good having it. I'd recommend it to somebody.

I have a lot of trouble with the computer and thought the smartphone would be easier. I wouldn’t have to be dragging it out all the time and I could learn things little by little. I had a prepaid flip phone that I use for emergency call outs, and if I was away from home, I could get a call on it. That’s what I'm doing with Jitterbug right now. I like the flip top, but the smartphone is not bad either. For what I use it for, it works fine. I still have trouble with a lot of it, but I have kids who can show me some of the other stuff. Every once in a while, we come up with something that I wanna do. When my son was adopting a dog and wanted pictures of the backyard, I had trouble with the camera and called somebody from customer service to help me. He was patient and took me step by step, but I didn't finish and had to cancel because my son was calling back on the other phone.

I was informed that Jitterbug Touch phone was simple for older people so I got one. The reading aspect of it was fine but the phone didn't always seem to fall into places like I had hoped it would. It was a not too good experience with the Jitterbug phone.

The Jitterbug looks like it would be easy to use and they said it was easy to use. It has all those big things on the phone of it and I thought, "Oh, this looks just like what a 75-year old woman who's got some memory problems needs." So, I bought it anyway. I didn't use it very often. I was on Republic Wire on this and I was having a problem with that phone. I just got that straightened out today.

My daughter brought the Jitterbug Touch for me but she should've consulted me a little bit more. All I needed the phone for was if I went out and I needed to get a taxi but other than that, I really I don’t use it. I tried to call the taxi service to come pick me up after my doctor's appointment, and I couldn't figure out how to do it. I sat there and cried like a silly fool. And then I went to one of the offices and a lady helped me and the taxi came.

The Jitterbug Touch advertisement made it look like it’s easy to use but I don’t think it's that easy. First of all, I don’t like the internet. I’m not on it or on Facebook. But it’s not the phone, it’s me. I like my dual SIM phone. I tried the camera as well but it wasn’t for me. I’m not using the phone and I can’t see paying that money every month for something I’m not using. And that’s exactly what it’s doing. It’s just sitting there. Whenever I can, I could cancel it. But they told me they couldn’t shut it off and I had to wait until the 7th. But my interaction with their team was fine. I’m keeping my phone if I decide to change my mind in the future.

I heard someone else who had a Jitterbug and liked it, so I thought I’d try it. I don't use a phone a lot but I liked what I had with it. I had a heart attack on the 6th and was in the hospital. We had company off and on but I lost my phone. I’ve looked all over the house. I went through every box, every bag, every drawer, at least four times. I’m bound and determined, it’s going to be somewhere but I cannot find it. I was for looking for it because I kept getting the bills. I don’t think any company took it because I’ve got the box with the instructions, the other parts and everything that goes with it, but I don’t have the phone. I can’t do any delving on the features right now. I have no problem with the price of the phone every month but I hate to get the bill every month.

Aside from needing another phone, price was also a consideration for getting a Jitterbug Touch. I've had several cellphones and I like the Jitterbug phone. So far, my Jitterbug phone has been okay for me for what I use it for. It's more beneficial for my work because I work outside a lot, and it's been very helpful in that respect. Also, there are good features on it that I didn't have before.

I switched from a Jitterbug flip to their smartphone, the Jitterbug Touch. I could never hear very well on the Jitterbug and it's still hard for me to text because I'm not used to it. I'm always hitting the wrong letter but that's me, not the phone. The phone is nothing fancy, not an iPhone but for an older person, it's excellent.

Terrible experience with this new smartphone. I received a "new" smartphone that had texts on it, Google "bloat-ware", and I returned it the day after I received it. I spent almost a full hour asking questions before I purchased it. The other issues I had with it, was it was HEAVY, difficult to switch views like go from phone to e-mail, and I had to have a bazillion passwords. I had a set of passwords for the account, and one for the phone. I bought the "5" key with it that was a medical alert, or emergency button, and I had separate customer numbers for that. Too much to remember when you really need help, and are under pressure.

I had the same cellphone for many years then my cousin bought and sent me a Jitterbug phone as a gift. It does a lot more things than my old cellphone. I’m not really a computer person, so it took a little getting used to on my part and I was always looking up things in the manual. But I like it! I can take pictures with it and do all different things that I didn’t do much with the other phone I had. I’m still learning about it and my daughter-in-law was helping me. She had taken pictures of the children and she was putting a whole bunch of them on the phone for me which was very nice so I could look at them whenever I want. It was a little bit above my comprehension because I was never into it that much. My husband had the computer and he sat in front of it all the time, but that wasn’t for me.

The girls wanted me to get a Jitterbug Touch where I could text on. However, I don’t like my it. I don’t text much and I have a lot of calls dropped and I don’t understand why. One person said they called me 20 times and they couldn't get to me. I had one of those flip top cellphones before and it works a lot better. Also, it bothers me that the phone is so sensitive. I rotate the numbers and go to flip it up and it'll just dial that number. It does that a lot of times and I've called my granddaughter a few times at night when she's in bed. My brother got a Jitterbug too and when I talked to him one time, he was having trouble with it. I hope he has better luck with it than I did.

I'm 85 years old and I needed to be concerned about the possibility of needing some emergency help. I've read about Jitterbug Touch in the AARP monthly newsletter and I bought it because it has the 5Star emergency call on it. I didn't have the ability to text with the previous phone, and now I can. It's also more convenient than folding up a phone and it is serving my needs adequately. However I don't use my phone all that much. I called their customer service and to revise my level of service which was unlimited calls and texts. The experience has been satisfactory and they were knowledgeable.

My husband had a medical issue or concern and I bought a Jitterbug Touch for his Christmas. He had like four phones before including a sim phone, two iPhones and one of those MetroPCS basic phones. They were all touchscreen phones and all of them were very confusing. There’s too much you could do. But the Jitterbug was user-friendly, has good tutorial services, has all the apps loaded in an easy to follow way, it’s no cluttered information, and has emergency services options.

Another older family member was using the initial Jitterbug and recommended it. But when I went over to their store, I decided getting the Touch rather than the initial. It was my attempt to being modern and safe. My two little grandchildren enjoy using it and I continue to use it at a more modest elderly level. It's very good and I feel safer having it. It more than meets my needs and it's comforting. With my Jitterbug Touch, it's very easy for me to keep in touch with the family. The touch system works well and the pictures that I received on it are fine. There are other additions like the brain games and they could be fun but my responsibility at home is such that I don't have the opportunity to do those things. I've also been in contact with Jitterbug's customer service team three times and they're available and as professional as they could be. I'm glad I made the choice and I'm very satisfied with my Jitterbug. I also recommend it highly.

Jitterbug Smart is good to have if you’re out and have trouble, mostly because of the larger photo area that you could see. However, I don’t find any phone easy to use and they’re very aggravating to me, but I can understand the Jitterbug’s manual.

I had a flip phone and wanted to upgrade it. It was given to me by my son and he was paying for it. I'm a senior citizen and I don’t have a whole lot of money so I went with Jitterbug Touch because of the price. I enjoy Jitterbug. It is a nice phone and I like it.

I was choosing between Jitterbug Touch and another carrier but I liked the idea of the 5Star with Jitterbug. So no matter where I am, I can get help if I push the 5Star. It's always nice to know that I have that. I called their customer service for the setup and they gave me some steps that I had to do that’s on the phone. Once I got that done, the phone said "call" so I called customer service again and they continued to set up the phone for me. That’s where I set up my passwords, etc. It was a very easy process and the phone is self-explanatory. When I push the button for it to come on and I unlock it, all the information is on the left side of the screen. It says phone, text messages, camera, photo album, urgent care. I can call in if I push the 5Star button.

Jitterbug Touch is bigger and easier to hold. When I was first trying to get started with it, I called Jitterbug's customer service and I had a couple of questions. They spent a long time with me on the phone answering everything the best they could. I could not get it to shut off, and it was because I would hold it too long instead of just tapping it. The phone seems kind of complicated though and I don’t use it a whole lot. I'm older and I've never had a cell phone so it's all new stuff with me. But I like the Google on it for different questions. We use it to get directions to places, etc. I'm very satisfied with the parts of my Jitterbug Touch that I use.

I like my experience with Jitterbug. It's much better than my old phone and it's a lot easier to use. But I’m not one that uses it a whole lot. I use it just to make a call once in a while or my daughter checking with me but I've started using it a little bit more than I used to. Also once in a while, I’ll pull up the internet and look at something on that or google something. Overall, my experience with Jitterbug has been excellent and I'm going to stay with them.

I had a smartphone before but I couldn’t operate it very well. I read a Jitterbug ad in an AARP magazine that said it was made for seniors and since I am a senior, I decided to try it. I like it, though I don’t play with it like a lot of people do. I basically call people and answer calls with it. I don’t know how to use part of what's on it plus my plan doesn't have enough data that I can fool around with without racking up a bill. One time I was using too much data and I couldn’t understand why when I was just calling and answering calls. I called their customer service team and they were able to tell me how to clear certain things off the phone so that it wasn’t using that much. They’ve always been able to help me. Overall, I'm satisfied with their service and their customer service team.

When I replaced my phone I had for years, I got a phone that had tiny letters and I couldn’t text with it. So, I wanted one that was larger and easier to use. The Jitterbug Touch phone is 100% better. I bought it mostly for when we’re out on the road. I’m rural and I live in a valley, so we don’t get service at our home. But I didn’t have a good experience with their reps. When I bought the phone at Best Buy in the nearby shopping mall, the rep set it up for $45 a month. Since there were times that I've never used the phone the whole month, I called GreatCall and they said they would give me the $9.95 plan. But they didn’t change my plan. It’s been two months since I've had it that I haven’t even used it.

I wanted a phone that's relatively easy to use as I mainly want something in case of emergencies and so I got Jitterbug Touch. I was also looking into buying that because I have a new cat and I've been taking pictures of it with my older cat to send it to my friends. When I set up the phone, there were a couple of things that I wasn’t sure how to do so I called the customer service people to ask about it and they don't seem to mind, which was one of the things I like best about the phone. They're very knowledgeable, helpful and patient, unlike some other places I call. For that alone, their customer service is so good and I would recommend it to people.

Jitterbug sounded pretty good to me so I bought one. I don't really use it all the time but I'm very satisfied with my Jitterbug. I use it to make calls if a car breaks down or if I needed doctor's appointment.

The reason I am writing this review is to alert other senior citizens about the Jitterbug Smart and the poor customer service. This was my first smartphone. I had quite a few questions, but each time I spoke to an agent, he or she was rushed, impatient, and rude. I am a teacher and as alert and bright as anyone else. There is no excuse for their behavior. I sent back the phone as the last straw after getting lewd texts from strangers telling me they saw my picture on Facebook. I am not on Facebook. The phone was more trouble than it was worth.

My neighbor got me interested in Jitterbug. They had one of the little pocket and button type cellphone which they use when they travel. We had a power outage but people around us within a couple of three blocks had power. My neighbor's wife got a Jitterbug and called the power company. I asked her about the phone and she told me to check with Jitterbug and they're happy with it. The phone is a little too small for me that I can lose it really easy. Also, I'm in a retirement stage and my hands are a little bit on the disabled side. I'd like the touch-type phone since pushing buttons is really hard for me to do. Jitterbug came out with bigger ones and I got one. They had the phone set up when I got it and everything has been working perfect on it. I dropped the phone once right after I got it and the case came in half. I picked it back up gently, bridge it back together and pop it back together. It still worked.

I don’t think a person of my age should have to worry about having to do so many things to turn the Jitterbug Touch on. When you turn on the switch where it comes on, you still have to go down to the bottom of the screen and touch the big circles. If you’re in a hurry and you have an emergency, by the time you get all of that done, it takes too long. Also, the scroll on it is not large enough. I thought it was going to be the kind that you can enlarge and you can go ahead and see it easily. People at my age group that have eye problems are not satisfied with that size.

My niece sent for a Jitterbug Touch and she liked it so I figured I would buy one. The price was better than a lot of the other phones. Other phones do a little more but I wouldn't want to pay $400 for it. I bought it especially for emergencies. I keep my Jitterbug in my purse but I got the bigger one so my purse is heavier. I carry it because I travel alone and in the middle of winter, I don’t want to be stuck in the field trying to get my car going, or go shopping and be stuck in the parking lot when my car doesn't start. Being a single woman, I need somebody to call. I have AAA but if I don't have a phone, I can't get them either. I'm 80 years old and I can do everything that a 40-year-old could do, but I still don’t want to be stranded someplace without help. With the Jitterbug, I feel safer.

I was tired of land service and I decided to use Jitterbug Touch. I didn’t want to get a cell phone but my sons and my daughters said I should have it. So, I got it. It serves its purpose. I’m 84 years old and I don't play any games. I like my phone and I like the service. I only use it when I have to make a phone call. I talked to the customer service rep and they treated me good and it was all fine. They helped me so I could work with the bank and take out my check so, I won’t have to worry about the bill when due. I wanted to get a copy of the bill so I’ll know that they got their money. And if I have any problems, I can call them. I wanted to have proof and I had them send me a bill. I would recommend Jitterbug. I have a beautiful service with them. I have no complaints with it and I haven’t had to call anybody for service.

I was having some difficulty on the regular cell phone. I’m old, the mid-80s, so my wife decided that this Jitterbug would be easier and I’ve enjoyed it. It is easier than most of them and more logical, for some reason. When it comes to price, this device is a little bit less and within the range compared to the cell phone. Their customer service is excellent. I don’t contact them very often but if I got into a function, I phone them and they cleared it up. I don’t use the Jitterbug a lot but I do contact relatives in coastal cities here in California. I use it at a fair amount of time and sometimes over serious matters like an accident. Overall, the Jitterbug is logical, it has a working order that’s not too difficult to master and I’m very satisfied with it.

I wanted to use Uber so I decided to get a Jitterbug phone. It has big numbers, it's easy to use and I'm learning to send and receive emails. Sending texts is great and I want to learn that more. I can see why the kids like it. I also like the camera. There are other things I want to use it for but I don't know how to do that. I have signed up for a course at the senior citizen's center so, when they schedule another course, I'm going to go take it. AARP sets a course every so often and they're teaching to use the Jitterbug. I'm really excited about my phone and I've recommended it. I've got a friend who's thinking about getting one, too. So, whenever we get time and get together, she's going to go get one. It's a great phone and any older person that has never had one would love it.

I'm old and I don't understand a lot of things. I wanted a simple phone for emergencies and so I got a Jitterbug at Best Buy. That place was very helpful. Since getting the Jitterbug, I've had it on me all the time.

I had another phone which went bad on me. It was from another carrier. The Jitterbug Touch is the only phone GreatCall uses and it's a great improvement compared to my previous phone. It does everything I need it to do. Maybe it is not as fancy as some, but it works in every way. It’s a very good beginning phone.

I'm very illiterate about all of this stuff and I wanted one that I figured was easier to use. I've had three cell phones prior to having Jitterbug and the one I had before seemed a little bit easier. I’m very ignorant about the Jitterbug but I’m finally learning to do some of the features. I’m starting to take pictures now and know how to change the pictures and make them bigger. Finally, I have never texted before because when I wanted to know something I wanted to talk to somebody. But I finally learned how to text. However, I don't use the Jitterbug a lot so I’ve lost the ability to use it again. Very few people have my number, probably not over half a dozen. We’ve got a landline, but we don’t have the long distance on it at all so the main thing I like is that I just use my phone.

I’ve been seeing Jitterbug Touch advertised in magazines and I like its emergency factor. I was using a another carrier's flip phone before and I was looking for a phone that’s bigger. Although I don’t use a lot of the features, I needed the phone and the text messaging feature. So last year at Christmas time, I had some extra money and bought a Jitterbug Touch cell phone for myself. It is affordable for me as long as I stay under my limit. I like the Jitterbug Touch phone a lot. It has a big screen and large numbers and letters. I also like the emergency button. I accidentally push that occasionally and then realize it before Jitterbug Touch reps catch it, so I always try to set it down.

My husband bought a smartphone but he doesn’t quite know how to use it. It's the same case with other old people. I'm not so good at that sort of thing either. A telephone is a telephone as far as old people are concerned. I am an old woman and I wanted a simple phone. I bought Jitterbug because I had read all the things about it and it seems like an appropriate one for me and it's simple to use. Somebody said something about a phone to me once and I said I have an old people’s phone. He said, “Oh, like my grandma has.” So that's good for old people. Jitterbug is designed for those who are not a telephone person like myself, but telephone people would love this just as much.

The thing I like about the Jitterbug Touch is if I need to call my wife, I can hit one button and the next button I hit is for the phone ringing. I had a flip phone which I didn’t use and there was another one where you need to hit a different button to get to what you need, which is a bit time consuming because I don’t use it a lot compared to my grandchildren or even my wife. They can go right through it and I forget so it takes me a little while to get things going but the Jitterbug Touch is simple to operate. This is what I was looking for. Something simple without having to use it three, four, five times a day to familiarize yourself with your phone. I got mine and use it once or twice a day. I’m 83 years old and memory's a little lousy but this thing here makes it simple to get what I want.

I only use the Jitterbug phone for emergency and it’s pretty good. I like that phone and would recommend it.

My experience with Jitterbug was so far very satisfactory. It's easy to use and the price was right. It has Wi-Fi, Facebook and email on it so, that’s convenient, unlike my previous phone which didn't have Wi-Fi, GPS and email. Also, whenever I've called, Jitterbug's customer service people have been really helpful. I’d recommend Jitterbug.

I hardly ever use my Jitterbug Touch because it’s too complicated for me. I wanted to learn how to text but I’m having a lot of trouble using it. I had a stroke so I’m having a lot of trouble with stuff. I use my old AT&T flip phone all the time now but I'm hoping that I’ll learn how to use my Jitterbug Touch someday. Hopefully, my son and his kids will come from New Jersey and teach me a little bit on how to use it. Otherwise, I’ll give it away to one of them.

I wanted a smartphone and I thought Jitterbug Touch might had the best one because I’ve seen their advertisements. The other phone I had was a T-Mobile and it was a regular phone for calling out and calling in. I was a bit frustrated with the phone I got from Jitterbug to begin with. There’s a lot of things I still don’t know, but I’m learning and I’m enjoying it. I mostly have it for the purpose of having a phone that I need and something that I can get to if I need it.

Their customer service representatives have always been very nice and helpful. But I’m dissatisfied and it’s mostly my fault because it’s not what I want. It’s for somebody that wants more out of it than I do. The only thing I wanted it for was to have it in the car with me. I thought if I really liked it but I don’t. It hasn’t been successful for me. I wanted to do a simple thing, ring and let me answer it and make a phone call.

I’ve tried a couple other providers before but nothing that was very satisfying. Then, Jitterbug was cheaper and it seemed to work good. There was no reason not to do it. I'm definitely using it more frequently and it's quite easy to use. It’s been working just fine and I’m happy with it.

I like the idea of buying a Jitterbug Touch. It seemed like a good phone to get. However, I'm not using it very much and I have to ask my kids to use it. But, I know Jitterbug will be great once I start using it. I plug it every night and I unplug it every morning. And then I use a walk around phone that we have in the house because I’m not out that much.

I have found Jitterbug Touch to be good so I got one. However, I like it less compared to my flip phone before because I can't figure out how to answer it and how to hang it up at the time when somebody called. But we don't get many calls so I'll figure it out sooner or later. Nonetheless, it has been a good experience.

We were using Verizon and had two phones but we lived in the country and they couldn't cover us, yet we still had the phones because we travelled. The cost was not helpful to us because we were older and didn't use it a lot. When I saw the ad of Jitterbug Smart, the main thing for me was the cost and simplicity of it so I went with them. I have gotten two at the beginning, but my husband isn't well and I cut it down to one. It has the same coverage as Verizon so I'm very happy with it. I haven't compared it to anything but Verizon. I use it a lot. I reach out to them for a couple of reasons but mainly it was for additional help such as getting a number and an address if I need to find a store or alphabetize my caller list.

My mother would take off and I don't know how to get a hold of her and she’d walk in the town. So, I thought it’d be good to get her a phone. I purchased the Jitterbug Touch phone for her and I thought it would help us but she gets a little confused about how to use it. Sometimes, she gets a little confused about where she went or where she was at, at one point. She has good and bad days and she’s doing much better now but I’ve been thinking of canceling it because she does not use it at all. She takes off walking not carrying a purse or have the phone with her.

I needed a new cellphone and Jitterbug phone was simple, easy to use, and has large numbers, so I decided to purchase one. I like Jitterbug Smart better compared to the last phone I had. I use it primarily for long distance calls and it’s fine. It’s also very simple to use and dependable.

Since I’m a senior citizen, I thought it would be easier but my experience with Jitterbug has not been good. It’s a lot more complicated because this is my first smartphone and the others were just flip phones which are very simple to operate. Also, it is so sensitive. You barely touch it and it does something else other than what you wanted it to do. But I was ready for a smartphone. I love sitting at my kitchen table and making long-distance phone calls with no problem rather than having to go upstairs and get service. That’s the nicest part and we were in Colorado Springs, so that part is an advantage.

I’m 70 years old and I had a flip phone. I was trying to text my grandkids on it and they kept telling me that I needed another phone. So, my son told me I could try the Jitterbug Touch because it seems really simple. I got a Jitterbug Touch and it’s much better. It's much easier to text with it because with the little flip phone I had, I had to go to the ABC to text something and it took forever. I'm also taking more pictures now. However, sometimes when I put the Jitterbug phone in and out of my purse, I push things that I don’t want to push like Urgent Care. I’ve done it twice and I didn’t mean to because of the little red dot. Also, recently my pictures from my text weren’t going through. I wasn’t receiving and I couldn’t send them. So I called the service and they walked me through it. Something was turned off because I’m always pushing buttons trying to learn new things.

I always had my other cellphone so I haven’t used my Jitterbug phone in a long time. Nevertheless, I would recommend Jitterbug to a friend.

I used another carrier and Sprint before and when I travel for vacation, these two didn't have coverage and I was in a dead zone. When I was looking around, it looked like Jitterbug used Verizon. I like it better because of the coverage and everything works fine for me. My daughter also got Jitterbug and when we go up to see her, we both got empty service where she lived. But all we got to do is go down the mountain a little bit and we both got good service. Jitterbug is easy to use and I like it. I use it mainly for emergencies and I don’t give out my cell phone number because of my limited minutes.

I always saw the Jitterbug flip phone on TV and I wanted it. I never had a phone before. I'm 70 years old and everybody thought I needed a phone. My granddaughter gave me the Jitterbug Touch that I have now, but I couldn't text and use it as I have arthritis and it's too difficult for me. But the customer service was very nice. I thought I could do the texting or speaking, but I could not, so they took that off and they were very good. However, I just don't think I got the right phone. I got to have the flip one where you just dial the numbers and on and off. But overall, this Jitterbug Touch is a very nice phone.

I saw Jitterbug Touch in the AARP magazine. It appeared to be cheap but when I got into it, it was more expensive than it was advertised in the paper. There were add-ons that the phone people usually do. Also, when I first got it, I got a tremendous bill for downloading my email and I thought it was free. I was intending to download an app regarding my hearing aid which will allow me to control my hearing aid with the phone. I purchased Jitterbug for an emergency in the car and I haven't had any emergencies. I got in touch with their customer service team when they first set it up and we got it to work. It seems like Jitterbug was a simpler thing than it really is too. But, I wouldn't recommend Jitterbug Touch to a friend because other phones offer much more.

I’m 80 years old and my eye sight’s so bad. And since Jitterbug Touch had a larger print, I decided to purchase one. However, I have difficulty figuring out how to answer it. They’ve also got games on there but I have no idea how to play them. It came with a paper but it doesn’t tell you much.

If this phone is suppose to be for seniors, it is a joke. I run a business and have more the 7 phones and NONE of them have been as difficult as this one was to set up for my parents. I finally gave up and cancelled it and put my parents on my account. I spent over 6 hours on the phone trying to get it set up before I just told them to cancel the whole mess. P.S. Don't take the SIM card out and put it back in, because the phone doesn't work then... And it voids your warranty. I have taken SIM cards in and out of every phone I owned and never heard of that one before!!!!

The previous cell phone I had was a knock off that I didn't want to spend much for it, and it's very complicated. Then, my daughter said to get Jitterbug with the internet. She thought that for something I'm not that interested in, it wouldn't have been so bad. I did it because I thought I might learn how to use it but I feel like I bought a little bit more than I needed it. I would like to have the Jitterbug without the system because I don't need the stuff and I feel like I'm being charge way too much for the amount that I use per month.

I wanted a cheaper cellphone than an Apple or Samsung that comes with a cheaper service plan. Apple and Samsung would have been $700 but Jitterbug was about $110. Also, I was able to get a cheaper monthly plan than I could have with Verizon or AT&T. The Jitterbug works good and has a lot more capabilities because I had a Motorola flip phone before and it didn't have text or data with it.

I bought Jitterbug phones for me and my husband. He's not a real phone-phone kind of person, but when he goes out, he takes it with him. So, in case he has to call somewhere, he can. I thought it would be a good deal because they have bigger letters, etc. but I don’t like it. In fact, I don’t use the phone that much and I’ve got where I don’t even bother carrying mine at all. So, I probably will just cancel it and I’m going to get another phone like I had before, a Sony, which I liked better.

I’m a Senior and the other cellphone that I had before Jitterbug was simpler to use. It was just a phone and that's all I need. I don't like Jitterbug because it’s confusing for me. But, I'll recommend it to a friend. It's just that I don't use it very often.

My daughter used to work for Verizon Wireless and she got me my first cell phone. It worked really well and I used it for quite a while. I was familiar with the Verizon phone but the battery got bad and then you couldn't replace it so the phone wasn't good anymore. My daughter was also paying for that phone and I don't want her to do that so I decided to switch to Jitterbug. However, there are some days that I didn't turn it on because I mostly use the landline. And the only thing that worried me after I got it is when people started talking about phones like Samsung catching fires.

I had AT&T and was ready for a new phone. I wanted to go with the Jitterbug 5 for its medical alert feature. The other reason I went with this one instead of the flip phone, which I should have done, is I can use a Bluetooth with this one. I can't drive like these people with the phone to the ear. However, the problem I'm having with it is if I don't turn it off completely, I can't touch anything because if I do, it'll make that phone call. I put it down and then I'll go and do something and poof, I'm making a phone call. But I'm not dissatisfied with it. It's fine. It's a phone and that's what I needed. It has a lot of features that I can do but I'm just not into the stuff.

Jitterbug Touch is supposed to be easier for us seniors. But, I find it more complicated. We had a flip top phone before and that was easy to use. Our lifestyle has been busy now so we've been using the Jitterbug pretty much. However, I've been having problems with it. Maybe I'm not thinking the way it thinks. We don't cooperate with each other. I'm trying to get a text message and it jumps to a different screen. Sometimes when I get a text, it doesn't even signal that I got one. It came one time and a couple of minutes later, I got a text and I didn't even know I received it because it didn't ring. I only knew it when I checked the phone and saw a text. On the whole, I'm dissatisfied with Jitterbug Touch.

I'm almost 85 years old and I need a little entertainment so I got a Jitterbug. I used to have Sprint but I like Jitterbug much better. I use my Jitterbug mostly for texting and Facebook but I'm afraid to do some things because it might cost me more. I don't want to pay more than I'm paying already because we have to watch our bills now that we're older. But I really enjoy my Jitterbug and their customer service team was very helpful and nice when I had some kind of problem with it so I appreciated that. I have recommended Jitterbug to a couple of other friends.

Our landline was a problem and we had to get a new one but it was a month or so to get a new one. I have a friend who has a Jitterbug Touch and it looks like a good thing because it’s larger and I could see the numbers. My son set up part of it, but he did a little bit at a time because it takes a while to learn how to do it. I can make phone calls with it but I’m having trouble with texting because I can’t see the thing that says send. It doesn’t show up for me. He was also trying to teach me how to take pictures but I would like to be able to use the internet.

I wanted a cell phone that I could take pictures with and in case I need it on the road. I don't use the cellphone that much though. But I really like Jitterbug and I'd represent it to a friend. Anytime I talk to their representatives when I was ordering it, they were real helpful and courteous. I never had problems.

I had a little flip phone for years then thought it was time to get up to the latest technology instead of just the regular house phone. The flip phone is so simple that I can pick it up and turn it on and dial the number and I'm off and running. With the Jitterbug Touch, my wife and I both get confused on what to do and how to do things. We’re up some years and when we're trying to do texting since one of our children texts us and we try to text them back, it's after four or five tries before we finally succeed to do it. So many different screens pop up on us and we both wonder how we got on there and sometimes we don't know what they are. I'd be better off if I could trade this thing in for a simple phone to dial and I'm not even much into this sort of thing. It takes pictures but sometimes we don't know how to save those pictures. Nonetheless, all we need a phone for is to talk to people.

My older sister had a Jitterbug Touch phone. Since she was satisfied with it, I thought I could be too so I decided to get one. I have the Jitterbug phone for convenience to take with me when I go out and to use in case of an emergency. It also covers any need you have, which is the big part. I would highly recommend it. I was also satisfied with the interactions I had with their customer service team.

Jitterbug Touch works good. I went with it because it sounded a hell of a lot better than anything else that I had and by far it turned out to be the best. I bought it so that if I get in trouble around town and I need a flat tire change or something like that, I got a phone with me. And if I'm traveling, then I've got a phone to call whoever I'm gonna go see. I can press the button and the numbers come up and I can dial the number. But with the other phone, it took me 15 minutes to figure it out. So I've recommended Jitterbug to several people. Overall, it was a very good experience.

A lot of times my daughter doesn’t answer the phone so I got a Jitterbug to be able to text her. I decided to get a Jitterbug because of its simplicity. Although compared to the TracFone that I had from Verizon before, the Jitterbug does not get the reception that I did with Verizon. I lose reception down in my basement, which is pretty common around here. But otherwise, it compares good with everything. Customer service was always professional and courteous. When I contacted them before because I couldn’t figure out why I was using data, the lady on the phone explained and taught me how to shut it off. I like my Jitterbug. In fact, my wife is thinking about getting a flip phone, so I have to get back online to know what they cost.

Jitterbug Touch works well and I find it easier to use. If I had any questions, I’d call up their customer service about how to do things. It’s a very good service. They are very patient, and I never feel rushed and burdensome.

Jitterbug was in the AARP book and I just liked the looks of it. It is my second or third phone and I like it a lot better than my other phones. I also use it for long distance calls. And I just have it around in case I need it. I'd recommend it to a friend.

I had one of the little beginner Jitterbugs, I just wanted to give it a trial. Then my niece convinced me that I really, really wanted it and bought the Jitterbug Touch for my birthday. I use it for texting and email, and there's one game I'm hooked on. I had to call for tech support one time and after we went through hours and hours of dealing with me and not knowing quite what I was doing and thinking everything I did was wrong, Comcast came through and completely redid my wiring in the house, and I have not a problem since. The tech guys were patient and very helpful throughout it all. They were wonderful.

I’ve had Jitterbug for several years. My mother did before me and then after she passed, I decided to upgrade it to Jitterbug Touch. I use it as an emergency phone. I’m glad to have it available for me.

Jitterbug Touch is the easiest phone I’ve ever found to use. I've seen an ad for it in AARP magazine. I had Verizon for about 15 years and I wanted something with a keyboard, so I got something with a keyboard. But it was impossible to use and I could hardly ever even figure out to answer or make a phone call. So, I said, "Okay. I'm going to try this Jitterbug." I just went and got one. Their customer service team was very helpful when I was first setting Jitterbug up. I’ve been happy with it. I make one call a month and I just have it on hand for emergencies. I just wished I've not been paying for that stupid star and I will never ever use that. I need to get that canceled, but that's my fault. I just haven't called them up to do it.

My old phone was no longer available at AT&T so I decided to get Jitterbug. Also, they had the emergency number on there and I wanted a cheap phone. It's very difficult to turn off but I don't use the phone for anything except emergency.

I'm not very techy and I never went on the computer to set up a password, so when Jitterbug said that it was good for seniors, I thought this should be a good way to start. When the customer service team set me up with the phone, I felt like their service was great. I just haven't re-contacted them for help. I would say the biggest change has been just the texting and I've gotten used to it which has been a very positive thing. I learned how to text which I never did before when I used a prepaid phone called TracFone. I still have it though because sometimes it will pick up signal better than the other depending on where I am. I can text anywhere with Jitterbug but I'm having issues with their reception. I also wanted to change my program with Jitterbug. When I first got my phone, they said I'm not locked in so I want to do that.

I have no problem with the Jitterbug Touch except the instruction book is only good for somebody that had these phones. This all new to me. A lot of things does not work and a lot of stuff on this phone I have no idea about. A better instruction manual for the basics for a guy like me who owns it for the first time would be good. There is a lot of stuff on the face of the phone that is not even in the book. An example is when I turn the phone on, it comes up with a lock device. I can't get off with that lock device because there are about four pictures across the bottom of the phone and I have absolutely no idea why they're there. There are no pictures in the book explaining why they're there and it’s just crazy. Sometimes I touch it and nothing happens. So, I touch something else and something else comes on. But I like the phone though. When I have it working, I have no problem with it. I would recommend it.

I used to have a little flip-top phone before using Jitterbug. My friends had Jitterbug and the way they were talking about it, I figured I would like it, too. So I went on and gave it a try. It has a lot more features and I use it more than I did the other one but mostly just for calling. It's been a good experience and I'm satisfied with it. I've already recommended it to some of my friends.

I had a phone through AARP. They were good and I don’t have anything against them, but I needed something simpler. I’m not a high tech person and I’m almost 70 years old. I saw the Jitterbug Touch on commercials and it’s good for casual use. I don’t use it day-to-day and it may be two or three weeks before I even pick it up, but it’s a good phone and I like it. It’s convenient and I use it to call people if I need them to come and take me somewhere. Also, their service team was good. I called them about a couple of things and they responded and did what I asked them. Overall, I’m very satisfied.

Jitterbug Touch is supposed to be easy for senior citizens so I got one. It's a smartphone, but I only use it for making calls and receiving mails. They had to program it and dealing with them has been good. They were friendly, knowledgeable and helpful. My old service provider, which I hardly even use, complained that they had to reprogram it, so I decided to get a different one and my experience with Jitterbug has been satisfactory to me.

I like the Jitterbug better than my old Motorola flip phone. It has more features and I play games with it. Plus, I have a Wi-Fi now in the house and so I sit here and do things on it instead of going on my regular, bigger computer. I thought it was gonna be very simple and it can be, but the more curious I was, the more deeper I got into it, and I found out that there's a lot more things than I thought. At some point I had my memory full and I didn't know how to get apps off in there. The tech support team helped me a lot. Every time I call, they help me. I have some problems now and then but I would recommend them.

I liked that the Jitterbug had the 5Star medical alert feature when I saw it on TV. Before Jitterbug, I owned a flip phone. But I'm not a big talker on the phone. I only use it for necessary stuff, when I go to the doctors or call to make an appointment. I don't do a lot of stuff - navigating, internet, games or whatever. Half of the time I forget and leave it at home and go on about my business. So, I'd rather have the flip phone. It suits my purpose, to make a call or receive a call.

I get the AARP newsletter each month and I'd seen Jitterbug advertised for quite a while. Then recently, I spoke with a friend who told me that he has a Jitterbug and it's absolutely wonderful. I made up my mind to get one but instead of the flip open phone, I decided I wanted the larger version and it's a touchscreen. It's like having a computer and everything I'd like to know right in my hands as opposed to having a telephone, and that’s really what drew me to it. I want to get a little more familiar with this new piece of technology because I am really a dinosaur. I have a very limited vision and I have magnifiers that I use for reading the "how to's" and it's a little more time-consuming than it might normally be. I'm working my way through the instructions and I always feel that if I am really stuck, I can call customer service and really get a really great response. They're very helpful.

I was using an old-fashioned flip cell phone, and wanted a simple and easy smartphone, so I decided to reach out to Jitterbug. The Jitterbug Touch phone I received has a lot more features than my old phone. It is also easy to use though I'm still learning it. Because I'm fairly good at doing things on the computer, I thought I'd be able to work my way through the phone. However, I wasn't. So, I called Jitterbug and a tech clerk pleasantly walked me through everything. He was extremely friendly, and he assisted in getting the number from my old cell phone transferred for me. It was easier to store and retrieve phone numbers using the Jitterbug. Additionally, I have a lot of nieces and nephews who prefer to communicate by texting. I wanted to be able to text and the Jitterbug has helped me with that. And so, I use it a lot.

My husband and I were not big telephone people so we've always used TracFones which were very inexpensive. We just had it to keep up with each other because at that time, he was working. But he had passed away now and because my children live in another city, they wanted something for me to be able to get help in case something happened. My daughter then gave me Jitterbug for Christmas.

I heard about Jitterbug Touch on the television. It's a cellphone that got bigger numbers and it's okay. Their customer service professionals were good too.

My wife's got the Jitterbug, which is a smaller flip phone. Plus it's a little bit reasonable than our phone was at that time, price-wise. And everything has been fine, so far. But I'm not too smart on this new smartphone. I drive for a company and I use it to get back in touch with the company when I need to.

My children kept saying I needed a Jitterbug to carry with me all the time. It's my first cell phone and it's been fine. However, I do get phone calls all the time that I don't answer and I don't know who they're from. Nevertheless, I'm glad to have it because now I have finally learned how to text and that's been a big help.

I'm having a lot of problems with the Jitterbug Touch. I don't know how to do anything with it. And I'm very disappointed because when I first called for it, Kevin said, "You won't have any problem at all. The instructions are very easy. There's only three pages." Well, I got it and it's a couple books. I've been sitting, waiting on that phone. I can't use it. So, I haven't made any phone calls.

My wife and I wanted primarily a texting phone and Jitterbug answered our need for that. With the larger keys and visibility of the screen, my wife is able to see and use it better. My wife can now text and it does everything we want as far as what a phone is doing. We also realized it has smartphone capabilities but we chose not to buy a data plan with it. I used an LG through US Cellular before and as far as the service goes, I'm very surprised that the GreatCall service is just as good as US Cellular. I've had US Cellular for 10 years or more and I could take US Cellular out in the mountains and have coverage. A lot of other services have lots of dead spots and I never found a dead spot with US Cellular. And now I've never found one with GreatCall either. It's much better than I hoped for and I'm very happy with it.

The cell phone I had before didn't have all of the features that Jitterbug has. If I wanted to text, the board is limited so I got three characters just for one letter. With the Jitterbug, I've got the whole keyboard and that is easier. But my main problem now is that I'm not spending enough time to become acquainted with it. According to the way it was advertised, it should be easy to manage for a senior. I'm 87 and I thought I could handle it but I haven't been really able to use it like I want to. So I called the customer service once to see if there were hardcopy instructions that they could send that I could look at but I didn't get the assistance. But the phone is okay and it's easy to navigate. It's just me. I have to become more dedicated to using it and that's what I plan to do. So far, I'm satisfied with the experience and the phone is highly recommended.

I thought I was going to be able to do better, but my experience with Jitterbug hasn’t been good. I’ll be 75 next month and I’m electronically challenged, so it’s so hard for me to learn this. I’ve had it for soon to be a year, and basically, all I can do is call out and call in. I’ve been trying to learn to text and that’s the reason I wanted a phone that has a keyboard that I could pull up. And I let the phone go all the way down, and when it has zero charge, it was acting crazy. After I got it recharged, it said reboot. I said, “Hey, reboot the phone.” But it gave an explanation of something done with the volume control that rebooted it. So it’s harder than any phone I’ve ever had to learn how to use.

My wife likes Jitterbug Smart. She decided that she'd try it on account that she was on a prepaid system before. And the price was down low enough to have a service like that. I work overseas a lot and call her on it. It's a way I can run her down when she's not at home. However, she's still getting some weird calls on it from people dialing the wrong number. Other than that, Jitterbug Smart is a good cell phone.

I had a Samsung before and it was kinda hard to use. With Jitterbug Touch, it was easier. However, I tried to send a picture in a text and I couldn't succeed. Also, Jitterbug had my bill wrong but the people at Jitterbug were friendly and they got that issue resolved quickly.

Both my husband and I have the simpler Jitterbug phones. We had Samsung for a while and they were too complicated and so we went easier. I didn't need all the features of a fancy smartphone. So, I'm happy with this. It's been a good little phone. I text my daughters on it and make some phone calls. Usually, I use the house phone if we're home. But it's nice to have it knowing that my husband can contact me when I'm away from home. But it's nice to have it knowing that my husband can contact me when I'm away from home. Now, I'm a little more comfortable texting and I'm happy with it.

Michele: I'm not honestly sure. I think it depends on the plan. I think it's mostly when you call someone is when it takes your minutes. I think if an incoming call I have my home phone as another phone and I used to have a flip top. It was so tiny and I was looking for a seven-inch cover to put it in but I have looked and I can't find one around here so I gave up on that deal. Then, I found Jitterbug Touch on an AARP magazine and I liked it because it wasn't a flip over. I usually use it when I go out shopping or if I'm out and I need help.

It is very much easier to see the numbers on my Jitterbug Touch. They are bigger and things are clearer to see. I don't use the phone that often but I've not had a problem with it. I have it in case of an emergency and my experiences with it have been good. If one of my kids shows me what to do, I know how to do it. Like my son called the other day asking if my phone was on. I told him no and he asked me to turn it on as he sent me a picture. So then I did and pretty soon the phone dinged. I told him that and he asked me to press such and such and I could see the picture that he sent me. And then a lot of times, I just read along the directions on the instruction booklet and then try to do what it says. And so that tells me a lot. I previously had another phone and Jitterbug is much nicer and a lot better. The other one, I didn't know how to do anything on it and it was small.

The price offered by Jitterbug was cheaper than what we are getting through Sprint. It's also a better phone. It's bigger and has a lot more features on it. My wife had a flip phone before and she definitely likes the Jitterbug Touch because it gives her a lot more options and things she can do. She's on it all the time now. However, I thought that the price was gonna be a little bit less a month than it is. That's the impression I got talking to the representative but it was not as cheap as I thought it was gonna be. I was quoted about $45 but the bill is coming in at $60 something. But I was okay with the service and it's been a good experience with Jitterbug. I'm happy because my wife's happy. Happy wife, happy life.

Being 80 years old, I'm not as computer literate as the younger ones are, and I thought that the Jitterbug looked like a system that I could easily use when I saw it in the AARP magazine. And so at first, I got the flip phone, then the smartphone. The flip phone was sometimes easier to use but I like the features on the smartphone that I have. I can text and I like the way the photos turn out. I've had it for quite a while and I've enjoyed it. It would be nice though if when a person calls in, the Jitterbug Touch would not only give the number but the name because at my age, I sometimes don't know who the numbers belong to but I do know the name. I know my significant other has a phone and it tells the name of the person calling which is handy for him. Nevertheless, I've been pleased enough to stay with the phone. I'd recommend it. It's usually very satisfactory. I just don't want the cost to go up.

The Jitterbug touch interested me, particularly the bigger one and not the folding model because my husband is troubled with punching the buttons on the tiny ones. And I was dissatisfied with Verizon and the fact that each bill suddenly kept going up. The iPhone itself wasn't bad, it was the Verizon contract. And when the contract was up, I decided not to renew it and went with the Jitterbug. It has taken some getting used to but a major plus for Jitterbug is the information booklet. It's not only readable because of the size of the print, it's crystal clear on almost any question you might come up with. It's definitely more user friendly. I got one with the iPhone, too, and I had to use a magnifying glass to read it.

Jitterbug Touch was cheaper than some of the other ones. I never used a cellphone and I haven’t figured it out yet but our kids think we need them so we have them. I take it with me if I remember.

I had another carrier's phone and every time I tried to turn it on, it turns on and shut itself off. One day I got very mad at it and threw it. Then I called Jitterbug. It was very good with the team at Jitterbug. My main question was whether the Jitterbug phone was easy to turn on and off, and it is. I have no problem with that. Compared to my older phone, my Jitterbug phone is easier to use, and I can see it without putting my glasses on. But I use my Jitterbug phone very seldom. I only take it with me when there might be an emergency. I should test it once to make sure that it works.

We had a good experience with Jitterbug Touch. When I turn it on, you see everything to use, everything up to date, everything is in the right procedure. Alfred has used it about one or two times. They bought it for him, but he doesnt use it and he's here sometimes for days and doesn't charge. He has Alzheimers and he’s not equipped with the technology. But there's nothing wrong with the phone otherwise.

Getting Jitterbug over the phone was probably my first mistake. I saw their ad in the AARP magazine and I'm by myself quite a bit and that 5-star appealed to me and I had some things I wanted to get pictures of and send them. So there were two things that I wanted to get done with it and so I just ordered it. But it won't let me answer. I slide and nothing happens for two or three times and then it goes to that notification screen. But it isn’t like that every time and that’s what's so aggravating. I need somebody that can physically show me but I can't find any stores around here to handle this. However I haven’t called Jitterbug to let them know about the issue.

After seeing an advertisement of Jitterbug in the magazine, I decided to buy one. Since having the phone, I've never had a problem with it and I feel like I'm safe as far as having the phone handy, in case I need it right away.

I used to have the phone from Walmart. Then my girlfriend heard about the Jitterbug Touch phone and she said, "You're better off with this because it's got that emergency thing. If anything happens to you, just push this button and it dials 911." So, I got the Jitterbug Touch phone and I usually carry it all the time with me. I have the Bluetooth in the car. My Jitterbug Touch phone is easy to use. My girlfriend put all my contacts in there. If I need to call somebody, I just look up that person and push the button.

I purchased the Jitterbug as I couldn't see and it was larger. Compared to the cell phone I had before, this one is better all the way around 'cause I can see the buttons. It offered me everything I wanted at the time and I use it to call my daughter. My experience with Jitterbug has been all right and I would recommend it to my friends 'cause they're suffering with the same problems I'm suffering with.

I drive by myself and I need something along so in case I have trouble, I can call somebody to come help me. I got Jitterbug Touch and I like the big front on it where I can read better. And I have the 5Star Responder on it so they know where they can find me. I tell everybody about Jitterbug.

I'm not happy with my Jitterbug Touch and I've been using it less and less. I have the phone turned up as high as it will go but I still can't hear on the phone nor hear it ring. Despite having a hearing problem, I can still hear even though I don't have hearing aids. I got an expensive phone and I hate to get another one. Still, I'm going to.

I got a letter from Jitterbug in the mail and I decided to try it a while. I signed up, got the phone, then I ordered a cover for it. Everything's been working good so far and I will recommend them.

I got my 97-year old mother a Jitterbug because it was simple and she wanted a smart phone. It's nice to have it for back up. But for its intended purpose, it's a little bit lost on her. But the Jitterbug representative that I interacted with when I set up the account was nice. Everything's been fine.

The Jitterbug phone is so advanced that I really don't like it. It's smarter than I am and I cannot figure out how to use all of it or any of it. I was actually thinking about taking it back and getting another one that's not as evolved. But I'm sure that the things I can't figure out are in the phone and that it's me, not them. I would recommend Jitterbug if you were intelligent enough to use it. It is a good phone and it's interesting, but I need more time or I haven't yet decided what I am going to do to figure it all out before I give up completely with it.

When I went down to North Hills in Holland, Kentucky with my other phone, I could not get a signal so I looked on a map. It showed what Jitterbug would cover and it covered what I wanted. Jitterbug's much better than my previous phone.

I had seen Jitterbug Touch in AARP Magazine and it looked simple because it had all the apps on the face. I'm up in age a little bit and that appealed to me because the only phone I ever had just made and took calls, and so I wasn’t up on all the apps and how to work them. A friend of mine convinced me to get a phone that I could text on and we could text back and forth and it did that so I ordered it. I had ordered a couple of phones and sent them back because they were just too over my head, but this one was simple enough with a little assistance from some of my friends. I haven't mastered it but I've been able to use it. I do text now, but not a whole lot. And I've added more people to my itinerary now. It's been easy and handy with Jitterbug Touch.

My kids gave me a Jitterbug Touch. I've had it for quite a while now and it's been fine. I take it with me all the time and although I don't use it that often, it's a comfort to have a phone available. I appreciate having it with me at all times and knowing it's there when I need it. I'd recommend it to a friend.

I was in need of a new cellphone and Jitterbug was on the AARP magazine that I get. I like that everything is large on the Jitterbug. I had a stroke and my sight is not as clear as it used to be. Since I got my Jitterbug, it's easier to read. I can make a telephone call if I get to the app that tells me where the telephone is. I love my Jitterbug Touch, but it seems that I can't use it like I would like to. I can't get the hang of using it and can't use it well. I was wondering if there was some place close I could go to learn to use it, or if I knew someone else who had one like it who could teach me how to use it. But I'm satisfied with it. And if I learned how to use it, I'd be really fine with it.

I saw Jitterbug Touch advertised and I thought that that was simple, do what it said it was for elderly people. So, I figured that was what I needed. But I don't use it for a lot of things. I just keep it and use it when it rings. I've been playing the Solitaire on it at night after I've finished my calls. I also noticed the storm alert last night. It kept blabbing in there because they said we had a storm.