CourtRec.com Reviews

Agent Ashley was great. When I needed her assistance, she was efficient in getting my account settled. Then I had to contact her again when I realized my wife opened another account using my card. I was expecting a little push back but no, Ashley for the second time was helpful in getting everything straightened out. Her professionalism and staying focus on the task at hand puts her on another level. She's an asset to your organization. TRULY

Customer support is the fastest and most helpful I've ever experienced. You can easily connect via live chat and they will handle your concern immediately. No issues! I simply said, "I would like to discontinue my membership (because it wasn't what I was looking for. My fault, not theirs). And someone named Thomas came on the line and said, "ok I have processed your refund" and provided a confirmation number. How much easier can you make it?

I typed a message in your chat regarding the every two-week charges now appearing in our bank statement, when I thought it was supposed to be a $1 charge and then a $20 charge for a 2-year subscription for 960 records. Gary quickly responded by promising to close our account and refund $20. Thank you very much, I appreciate it! Gary's fast, clear reply was impressive! Was this for searching property records on the Columbia County Website? If yes, then you should keep the $20, if there are no further charges.

This site is super easy to navigate and the information is comprehensive. You can request and pay for only the details you require, too. The follow up from the team to make sure I was satisfied went above and beyond. I needed ownership information on my mom's house to settle her estate. Losing her was horrible and there was a ton of paperwork that was difficult to navigate. This site helped with the process and was clear and concise. I highly recommend!

Upon discovering an unexpected monthly subscription charge, I turned to the website's chat feature, seeking clarity and resolution. My inquiry was met with promptness, as the representative swiftly navigated through the process, not only canceling my account but also arranging for the refund I had requested for the previous charge. Almost immediately, I received email confirmations detailing the actions taken. I truly appreciated the swift and efficient response, which left me feeling valued as a customer.

Excellent customer service! Very attentive to my needs and quick to resolve the matter. I had signed up for a report package and it was recurring. They quickly helped me cancel it without too many questions asked.

They were efficient and quick with response. It was very easy to understand and to communicate with her. She’s very nice as well. I couldn’t have asked for more better help! I’m grateful that the system is Jo’s quick with responses!

Although the subscription model is not explicit when signing up, charging me for a couple months afterward until I caught it, they did refund all charges after speaking with their live agent which was a painless transaction. The service itself was also great and straightforward.

Very good at what she did and did what I asked her to do. I gave her a five star 'cause that's what I wanted. The various respectful or what she did tight very good and commented on everything and did her job.

I was receiving recurring charges and contacted your AI bot online. I never signed up for a membership or expected recurring charges. I made a one-time purchase to download 1 file. The AI both ("Samantha") executed a credit for the full amount and closed my account.