CourtRec.com Reviews

I reached out to your site to chat about some charges posted to my personal account. Your representative, Nicole, was excellent help. Very precise & gave immediate clarification to what I had questions about. Great team member.

The records searching process was so simple and straight forward. The Customer service team - Shirley in particular was a great help and incredibly quick! My request was immediately understood and acted on.

Purchased a used vehicle that had a recall. Dealership tried to say they had already completed the recall. Was able to refute their claim and have the vehicle returned to use. Thank you saved me thousands of dollars.

Chat feature is really helpful and quick. I did not need to be on chat for very long in order for them to successfully help me. I got the kind of record I needed and forgot about the subscription. Chat was able to quickly take care of me.

Margaret was very knowledgeable and helpful in responding to my request of probate notes under my name. I didn’t have a case number, so she said that she’ll have a specialist look into my request and have him email me back within 12 to 24 hours.

The information I needed was delivered and was very thorough. When I saw that I was still being charged, I was able to contact via chat to stop the charges. I was also able to close my account easily.

Customer support is the fastest and most helpful I've ever experienced. You can easily connect via live chat and they will handle your concern immediately. No issues! I simply said, "I would like to discontinue my membership (because it wasn't what I was looking for. My fault, not theirs). And someone named Thomas came on the line and said, "ok I have processed your refund" and provided a confirmation number. How much easier can you make it?

Very useful site and quick response when you need assistance. My specific need was address in few seconds. I highly recommend this site to do business with. You can count on the information received from this site because it is pretty useful.

I thought I had canceled my account but apparently I had not, so I opened is chat with customer service. Gary is the CSR who assisted me & he did a great job closing my account & refunding the $20 that I had been charged today. He was fast, professional, friendly & knowledgeable. Thanks, Gary, for taking great care of my customer service needs!

George provided excellent customer service to me and my issue of getting information updated today. Thanks to his knowledge and clear concise instruction I was able to get the information updated that I needed.

My experience was frustration free and agent was knowledgeable. I needed a refund for charges I did not authorize. After carefully examining the account. The agent was able to perform the return. Thank you for the excellent service provided.

I loved the site, I was able to get so much historical info on properties I was researching. The cost was great and even the cancellation process was swift and easy, not a bunch of hoops to jump through.

My fault for not reading your website carefully, however, my experience with Shirley (on-line chat) was very positive and helpful. I made multiple calls to your phone number and was hung up on each time. Very frustrating and that's why the 4 stars.

If you needed to learn more about properties, this is a good place to start. Very thoroughly done. I found out information that no other app could use or found information about except with this specific properties recs.

I typed a message in your chat regarding the every two-week charges now appearing in our bank statement, when I thought it was supposed to be a $1 charge and then a $20 charge for a 2-year subscription for 960 records. Gary quickly responded by promising to close our account and refund $20. Thank you very much, I appreciate it! Gary's fast, clear reply was impressive! Was this for searching property records on the Columbia County Website? If yes, then you should keep the $20, if there are no further charges.

They signed me up for a subscription service which I never intended. Plus the person I was looking for absolutely has records but this site retrieved zero results. I would never give them my business in the future. I never got a copy of the terms and conditions nor any receipts which is very unprofessional.

I was able to update the details on my account via the Chat - which is greatly appreciated - nice work! I wish that someone charging me with provide other updates about services available versus a standard charge without question.

I used your service to conduct a one-time research of a property. The information and is a research was much appreciated. Afterwards, I received a bill for additional money. It was only five dollars that I did not want an ongoing account. I contacted your company, and they were so professional about my request and concern. Nancy was able to take care of my problem within minutes. I will definitely use your service again.

Super fast and efficient service! My representative saved me so much time and money - which was the purpose of my inquiry. It was a really easy transaction that is much appreciated after a very long day.

The records were accurate, and you received a substantial amount of information in response to your request. The site is very helpful, and I would recommend it to those researching properties in their local counties.

I was being charged on a monthly basis and was unaware what for, and I wrote in and they helped immediately in the chat. Kevin found my account quickly and was such a nice person and understanding. Thank you for all the help to find the records I needed as well as helping close the account since we don't use it anymore.

Good for one I’ve had a great experience using this property records site. The information is accurate, easy to access, and updated regularly. The search tools are intuitive, and I can quickly find ownership history, property values, and tax details without any hassle. It has saved me a ton of time and has become my go-to resource for reliable property data. Highly recommended! Time use.

After having received my reports I no longer needed further reports - I live chatted Ashley from customer support and she quickly canceled the remaining reports and fully refunded my remaining charges. Fast Efficient and very Friendly Support!

Great service. This came in handy when I needed urgent information about a property that I was in the process of closing on. I appreciate the ease of setting up the account and getting the record information that I needed.

Steven was able to help me out and close my account as requested. I originally used this service and thought it was a one time charge. When reviewing my bank statement I realized I was being charged monthly.

I mistakenly signed up for a subscription and didn't discover that I was paying for it until 9 months later (my bad). But, when I contacted them, they were very courteous and ultimately refunded my account. I appreciate this company being so easy to work with!

I used the live chat feature for assistance with Gary. The responses were respectful and prompt. Very helpful and convenient--much better than a telephone call.

I worked with Gary- Customer Support. Gary was fantastic. Very responsive and solved my concern within minutes. Also went above and beyond what I was anticipating. Thank you Gary!

I had a great experience with the support team. They helped me cancel my account quickly and efficiently, making the process smooth and hassle-free. I appreciate their professionalism and promptness. I would definitely rely on their assistance again if needed.

Excellent customer service. No questions asked upon cancellation of charges. Fast and kind representative!! I will keep this company on my records in case that services are needed in the future :)

Agent was very helpful and quick. She handled my request with the quickness and no hassle and a thousand questions. I was extremely satisfied. Very impressed.

Took care of the problem immediately. Told him my problem. He corrected immediately and sent me a confirmation number. I had come to the website to get 1 report on my own property. I did not want a subscription just one report. So I signed up in order to get the report then I wanted the subscription.

My rep was awesome. Very communicative quick and helpful! Closed my account immediately with no issues and even refunded the money they charged me. That was a blessing.

I had been charged a second time on my search for property records fee, to my surprise, But early this morning Ms. ** took her time to find my information and cancel my subscription as requested. Thank you for your promptly response.

Simple, fast, affordable and sufficient data received. I have asked for specific follow up data and the online response was quick and positive - awaiting response in 12-24 hours.

Complete scam and I have screenshots and charges to prove it. The response from the customer service is were “trusted, integrity and committed to transparency”. Not sure how a one time $7 charge became $88 when I never even received the $7 downloadable PDF. In fact, I only ever received communication twice to confirm my $1 search and then that my order was cancelled.

Super fast and friendly support -- easy to use and I appreciate the no wait time. Thank you for the support! I really appreciate all the help even on a weekend.

Paul was wonderful, fast and helped me solve my issue and was very empathetic. He was able to help me with my concerns and give me direct feedback with a solution.

Very easy to access the information I needed about my property as well as close my account when service was no longer needed. The online chat service was very useful and efficient.

Cancellation request handled promptly by service rep. No hassles. Located my account after clarifying one bit of information. Responses were very professional and prompt. Was very grateful for their assistance.

This site is great. Kimberley with customer support, was amazing. Everything I needed, they had information on. Super easy website to navigate through. I needed to know my property line and it was shown and easy to find. I also liked how they show sex offenders in my neighborhood.

Agent was very helpful canceling the account I never signed up for. I noticed a charge on my bank statement despite never signing up for recurring payments. I paid for one transaction and that was it. I hate when companies then automatically charge for future payments I didn’t sign up for!

Wanted a one-time charge to see my boyfriend's past history. Was fine with the fees, though I admit I was being impulsive. But this morning I go to check my bank account and there is a charge of $5 on my account that I did not authorize. I can't believe I have now called the company and tell them to cancel this unwanted subscription.

When contacted to cancel subscription and get a refund about a reoccurring charge, it was almost immediate and was refunded within 2 mins! I’ve never been helped so politely and in a timely manner like this!! Absolutely amazing experience! Thank you so much for such quick response and action!!!!

Ryan was great. He helped me a lot. Very friendly, straight to the point and very helpful. I only use my account once and he was able to give me the refunds since I didn't know I was having a subscription. Overall very helpful and has great customer service skills.

I used this site once only to discover they were billing me monthly. They said I had signed up for recurring monthly service by somehow clicking something while using it that one time. They were quick to cancel the account but it cost me another monthly fee.

I unintentionally signed up for this site and then didn't notice it for a year. I got on the customer support chat. They listened to my needs, reviewed my account, got me squared away. Couldn't be happier. I got a full refund for the unused service. If I needed this service I would sign up with these guys cause their customer support kicks ass!

I had an on-going issue that I was unable to resolve by myself. I asked Barbara within the live chat and the issue was immediately resolved. Barbara was able to resolve without further information or an on-going description of the problem. I am very happy with service that Barbara provided.

Well, just like the other reviews, I paid $1 for a search and got charged almost 4 weeks later for a subscription that I had no idea was going. I disputed it with my bank and sent an email for a refund. How do they get away with this????

Mar provide a great experience with fast delivery and service before 7am! Expedited a superior product that far exceeded my expectations. She was extremely helpful to answering questions in minutes. I'll be sure to use this service again and recommend it to others.

Andrew was extremely helpful and considerate to my needs. Thank you for your time and information. I greatly appreciate the opportunity to have used these services and the ease of communication with customer service to address my needs as a consumer.

Fast replies and resolve - solved my issue within a short time and answered to text immediately. Very professional and polite. Issue solved with no questions asked or problems. Extremely polite representative and informative. Thank you for your help!

Thank you so much. My account was quickly located and all my questions and concerns were quickly resolved. It was Eric who assisted me via “chat” and was most helpful and kind! I will recommend all my friends and family to use this service and company. Thanks again!

So it was easy to sign up, there are additional costs for more information or help that you need. I ended up paying about $17 total but I got the information I needed and it was worth it. Best of all, the cancelation process was super easy, I just clicked the chat button wanted to cancel and it was done!

Customer service representative (Pamela) took care of my concern very quickly and didn’t gave me a hard time explaining what I wanted to cancel the subscription. She provided me with a confirmation number for the account getting closed and no future charges are processed.

I had a quick and satisfying chat with Thomas. I had a question regarding a charge in my account, and Thomas was professional, friendly, quick and informative for every question I had. At first, I thought it was AI, but clearly it was not. This is the best customer service I've had in years.

I contacted customer service about a charge I had not authorized and Nicholas explained what happened and issued me a refund, no further questions or explanation needed. The most quickest resolution I've ever experienced when addressing an issue. Very great service.

Looked up some information for personal reasons and was able to find part of it. I thought I paid for services at the time but apparently not. Looking at my CC statement I found they have been charging my credit card $20 per month for 3 months and had intended to do it for 2 years? The nice lady canceled my account and will refund 1 month. I highly recommend you look elsewhere for information.

I paid the $1. Next day someone tried authorizing $20’s. Approximately a month ago this happened. Now today someone tried charging my card $20’s again and thank goodness both times my bank alerted me! Be careful. I had a lengthy chat with a Jeremy who got a hold of me while I was trying to look some things up on the website. He’s probably the one trying to charge my card twice. Once on June 27, 2025 and today July 19th a fraud alert swooped up. His phone number he used is **.

I request some information on the ownership of my apt company. The information was fast and very informative. All I needed was in there. The follow up was great and I was helped with great knowledge and kindness. Would use again if absolutely needed. The information was more than I asked for. I will make sure to let my friends know how to use this service if they ever need any information on any property.

This app is great for finding info on your property from the past owners. Lots of important info that could be very helpful if more information is needed. Will definitely use again in the future. Helped me find info I was looking for! Thanks again for the extra help and great information!

I recently made an inquiry about a property address I struggled to locate in the database. Barbara, the representative who assisted me, was incredibly prompt and attentive in her response. Her professionalism and efficiency made what could have been a stressful situation much easier for me, and I sincerely appreciated her excellent service.

I didn’t know I was buying a subscription. I emailed and they said they would refund my 20$ within 3-5 business days with no hassle. Sarah online was easy to work with and I had no problem working to get my refund. I would order more property information from this site.

I requested one property search. I received the information promptly. My account was billed the $3.00 4/24, but then a $31 transaction showed from PropertyRec. Contacted Customer Service and Debra assisted. I explained my situation and she promptly responded to refund the $31 back to my account. I didn't need a yearly subscription. Excellent 👌👌👌 Customer Service.

Got the info I needed quickly, and it was a thorough report... I would use again - the one time charge was reasonable - I did not subscribe. I had an issue that was quickly resolved also via email... Good customer service follow up via email on the weekend... This was for property transaction in Virginia of a family member...

This site is super easy to navigate and the information is comprehensive. You can request and pay for only the details you require, too. The follow up from the team to make sure I was satisfied went above and beyond. I needed ownership information on my mom's house to settle her estate. Losing her was horrible and there was a ton of paperwork that was difficult to navigate. This site helped with the process and was clear and concise. I highly recommend!

Evidently I accidentally subscribed to a monthly service instead of a one-time fee. I was immediately unsubscribed and refunded for the second month fee. They made it very simple to do. I simply went to a live chat, explained the situation the customer service helped me immediately. None of the normal trying to get me to stay like other companies.

I was mistakenly charged for a service I didn’t know I signed up for and the associate I chatted with voided the current charge and cancelled the plan that I didn’t know I signed up for. It was fast and very simple. Thank you so much. It’s so nice to be able to communicate in a friendly and timely manner

The report I got was accurate and had all the information I needed about the property. I received the report right away. The following month I received charge cause apparently I had signed up for something monthly, but I emailed customer support and everything was resolved almost instantly. Overall very happy with the service and help provided.

This service is very good, more than what I have expected. Very helpful in getting the documents I need. Excellent service. Prompt and attentive. Easy access to help via chat room. Shoutout to Mary who answered my questions through the chat room. I would highly recommend this service. I was not disappointed with this service.

I needed confirmation on lot lines and close my account after receiving my report. The chat person was helpful and accommodated my requests politely. This service was one that I didn’t realize was available on line. Thank you for providing client records in detail. Have a great blessed day! Stay safe!!

I was looking for the position of the septic tank at a new neighbors location. They had no idea there was even a septic tank. I spoke to Mary and she was super helpful. Thanks for all you do! She also provided me with the cost breakdown, and helped me in that manor. I appreciate all of her work for me.

I cancelled my account per email Conf #** dated 1/29/25. I was not charged for Feb 25, but I was charged for March and April 25. I requested a $40 credit be applied to my card per my chat with Debi. She agreed to applying the $40 credit and I thanked her for her assistance. I also received an immediate email that said my account would be permanently deleted on 4/29/25.

The folks at CourtRec were absolutely prompt and thorough in their follow up to my issue. Apparently, I mistakenly asked for a service which I did not intend to sign up for. I let CourtRec know that and they resolved the issue and had my money refunded in less than 12 hours. That kind of service is unheard of in my experience with a LOT of businesses these days!

I tried to locate a copy of our newly purchased property but was not successful but I then used the live cat and hope to receive the information soon via email. It was fast and responsive, thanks. Thank you

Margaret was understanding and great. She help me to cancel the account very smoothly. It took just two minute to do this task. She respond quickly and professionally. Once again Margaret was understanding and great.

Upon discovering an unexpected monthly subscription charge, I turned to the website's chat feature, seeking clarity and resolution. My inquiry was met with promptness, as the representative swiftly navigated through the process, not only canceling my account but also arranging for the refund I had requested for the previous charge. Almost immediately, I received email confirmations detailing the actions taken. I truly appreciated the swift and efficient response, which left me feeling valued as a customer.

The availability, and help with this site is exemplary! Finding the full history of my property was easy and fast. When it came time to end my account I was able to do so seamlessly with live help. They were able to find my account, and close right away worry free.

It was fast and it was easy to use and got some info on the building I will be potentially moving into. Customer support was helpful in making sure that I will not be charged for reoccurring payments. Would recommend to anyone who needs to find information and can't find it online.

Scam - hidden subscription! I was never able to even find the information I was looking for. Fake offer of help through text. Seemed off. I never even heard back from them. They charge you a dollar for the record search and then in the hidden language or terms and conditions they charge you $20/month subscription!

They are rip off, after I paid some stupid fee for information they didn't provide they charged me 20$ on my cc for their unknown reason without my consent. Going to dispute the hard way also check their score in Trust is low as it couldn't be.

Scammy, deceitful practices. Apparently, when you accept the Terms and Conditions to get a report, there is language in there that signs you up for a $20 a month subscription fee. They bury it in the hopes you won't notice, and get pissy with you when you call to cancel. The court report itself was fine, but the sneaky subscription fees make me regret ever going through this company in the first place.

My experience was easy and free of hassle. I was unsubscribed and refunded within minutes of my asking for help. The refund will take a few days to return to my card but that’s ok but I was taken care of so efficiently. Not to mention the information I originally requested came with minutes also.

The data record expert went above and beyond to get my property report to me with all the information that I needed. Great job data record expert it took a lot of back and forth on both of our parts but she did an excellent job in fulfilling my request. The first time it was sent to me by someone else it was missing a lot of information.

Used your site to look up an address. Initially thought I was paying $1 for this one-time address check. When I received my VISA statement I found a $20 charge from your company! I communicated with Ryan on your "chat" line and after explaining my situation he was very cordial and took care of this charge for me. Very appreciative and thank you for showing such professionalism and wonderful customer service.

Hello, This afternoon, I requested online assistance on closing my property records account (to which I only needed access for a few minutes), and I received very helpful online chat assistance today. This information helps me a lot. I appreciate it. Thank you, E. **. Have a wonderful day and week ahead. All the best.

I thought guest services was just about dead But Public Records experts Prove me wrong. I spent half the day trying to find my records that I needed Then I hit the little corner box that says need help And got a hold of the Dan Christine and Sarah who went out of their way And got me the information I needed. I really appreciated the help. Thank you very much. GREAT JOB.

Updated on 12/04/2024: As expected, this company sent a cheesy automated response. If it takes a dollar to get my name permanently deleted from your website .... keeeep it!!!

Been searching for a way to find a deed to a property and this search made it so easy! I’ve been searching for a way for a while now but nothing else seemed to be as fruitful as this search has been. Someone told me to check out this site and I’m glad I did. I give it 5 stars!

It was fast and credible as far as the information I was looking for. It didn't give me the court date I was looking for but it gave me the case number to use for a different search. Plus it provided me with things I needed for other documentation that I wasn't even aware of. The information was concise and let me know the was possible fraud I was having to track for a different project I was already testing to complete.

I was excited to receive the report on the person I needed some information for. The process was quick and easy and I had the report within a few minutes of processing time. I would definitely recommend this service to anyone seeking information about any persons they need information for.

Thank you for all the information I was looking for. Just moved in our house and love all the information I wanted to know about my new home. Great job for all the help you give out. You did a great job. Need help you are the ones that do a great job with all the information you need. Great job. Thank you for all you great work you do.

I wanted to see if my charges were still showing or not. It’s been 3 years and I haven’t been able to apply to jobs in my field, which of course is frustrating. I understand I put myself in the predicament. But this helped relieve some stress. Now I feel better about applying to jobs.

Didnt find what I was looking for. Was looking a data that is supposed to come up. But overall it was good experience. The charge of just a 1 dollar is not bad overall. Gives good information. But overall it wasn't what I was looking for. That is why I give 3 stars.

I was needing to confirm some critical information for an obituary I was writing. My mind fails me and I know I can count on this data for the information I am looking for. Sure enough I was able to successfully locate the information quickly and easily. This made my difficult job of writing the obit much easier than I anticipated. Thank you!

While I didn't find the survey I was looking for, the report contained a copious amounts of useful information and access to even more. It was easy to search and the website interface was quick and efficient. In the future, this will be my first stop for a lot of research. The rest for feedback is also appreciated.

Found other info that was awesome but didn’t find my divorce date. Used the links given and hopefully getting a callback. The other info was awesome. Found address that I totally forgot about and have them in my records now. Hope the other info could be added since it’s should be public records.

Easy to use to find information on family that I didn’t know much about or are trying to find. I was even able to search myself which lead to finding other family members. Multiple ways to search which is helpful, including phone, VIN, addresses, etc. I will definitely use this in the future.

Easy Search with big data has exceeded my expectations! Every search is matched with precision and efficiency. It's incredibly user-friendly and delivers results quickly. I’m so impressed with the seamless experience that I’ll definitely be recommending this service to both my friends and customers. It’s a game-changer for anyone who needs reliable, fast, and accurate searches!

These guys did outstanding work and far exceeded my expectations. Great follow-up! The deed I was looking for was not listed but they have not given up yet. I highly recommend using this company for your legal property search. I worked with Steve and Jeremy. Both helpful and professional.