Godaddy.com Reviews

I canceled my web and email hosting plan with GoDaddy because they were getting overly expensive. I switched to a local provider who gave me personalized service and a rate that was 1/3 what GoDaddy was charging me. Apparently no refunds are given after 30 days, so I am paying for 10 months of service on 3 domains, 3 email addresses that they are no longer hosting. You would think that they would care about their reputation and actually help customers, but no, they don't care. There's no one to speak to to get help and they were rude. NEVER would I use this company again, nor would I ever refer anyone to them.

Hello. I had a terrible customer experience. I was searching some domain names and I added my basket all of them. Later I decided not to buy one of these domains and used remove button in their basket page (right side of the page). Then the page refreshed itself and logged me out. I again logged in and saw all of the products are still in the basket. I again used the remove button. It seemed okay and I clicked the purchase button. I tried many times but payment had not been accepted. It said ''control your card details or add another one''. I did both. Edited the card details then removed the card and add it again, tried another card etc. If they look the system logs they can see these attempt. My last attempt was successful. But when I received the success message I got shocked.

Long back they send some offer advertising on email and said free subscription if you take this Godaddy and when I took one steps they show you step by step plan and get to your personal information and send bill because you did not cancel free. They started taking into plans and very smart plan if you canceled. Also they say we can still steal money any kind of chase we get to stolen money from people accounts. Be careful all customers with Godaddy is big liars and leg pullers in words and money stealing tactics.

Godaddy is a money grabber that uses all dirty tactics you can think of to make you pay for services you don't need. They make it purposely confusing to cancel any domain, or simply to erase your credit card info (which in my book it's a crime). Once you cancel a domain you get bombarded by emails that try to scare you make you believe you will be paying a fortune if you don't renew your domain soon. Trying to sell a domain using their services is completely useless and expensive too (and even if you put your domain on the top of the auction list, it will most likely not sell). They represent for me a perfect example of the internet wild wild west. In summary: Don't do any business with them.

We called in for a tech support issue on our account we've had with them 4+ years now. We paid for a premium service so they would help maintain our website. When we called, she said it was not a support issue and that we can pay $50 for them to fix the website. We responded with "that's what we thought we were paying for." She then asked why we didn't keep the website up ourselves and said "are you busy or something?". Yes! That is exactly why we paid for extra help, because we are busy or something. The customer service rep was rude, unhelpful and very unsympathetic. We are switching immediately. A little empathy goes a long way for small business owners.

All went fine for the first six months. Then a sales rep calls and said we are exceeding limits and need to move to a higher plan, so we agreed. After the move, things stopped working. We changed nothing. They blamed us. After many calls with very unhelpful people, one finally said, "Well they moved you to a plan that has less resources, that is why the site isn't working." OK, then move us back where we were, at least that worked. They agreed, but something got stuck in the process. We were locked out of cPanel and could do nothing but call them. After one long annoying with a conversation with someone who sounded like they were in a sports bar with a large party in the background, I was finally transferred to someone who at least had some knowledge.

I cancelled my site with GoDaddy. I think they just got too big and, like Apple, they forgot that they kind of need customers in order to stay in business. Very confusing and costly mix of products are required to keep your GoDaddy site operational. Billing is ridiculously confusing so that you can end up paying hundreds of dollars per year for stuff you don't need. Their sales staff are super friendly but their billing staff are obviously jaded by what must be a flood of unhappy callers because the people who work in this part of GoDaddy are rude, belligerent, disrespectful and 100% uncaring. My advice is that you shop around because there are much better hosting companies out there with much better pricing and way more professional staff.

I've use Godaddy for more than 10 years. Mostly to purchase Domains. One website builder. Initially they had exceptional customer support and service but that appears to have changed. I'm writing this review to log in what I think is a deceptive practice, unethical and possible tricks they have been doing to customers. Firstly when calling in, I now notice that you are placed on hold for long periods of time, when a associate comes on, they are not apologetic for the hold time and quickly want to transfer you to another department based on issue.

The sitemap for my DallasSkydiveLodge.Com website is showing 22 http URLs although I paid for their SSL certificate. This issue is killing my Google ranking and has been acknowledged by Godaddy. I have a 26 Sept 2018 E-mail from Godaddy support stating: "Thank you for contacting Support. I am a member of our Advanced Technical Support team and understand you are currently experiencing an issue with your Sitemap.xml file for your website, dallasskydivelodge.com, showing http instead of https URLs. At this time, our developers understand the issue you are facing and are diligently working on a resolution with a product update."

This is the synopsis I sent to the Better Business Bureau, lodged against Godaddy & Blue Razor, their company behind the scenes that few know about: I have tried for nearly a month, after being a client for more than a decade, to address glitches in the online Godaddy protocols, which have rendered my website inactive, & my ability to contract & address the updates impossible. I have 16 pages of inane email correspondence, including inert answers from the CEO's office, all to no avail. I have been forced to relinquish my attempts to fix their online errors & loophole verifications as a result of this month-long debacle.

Inflexible customer service. Didn't notify me of a missed payment (I changed credit card#). Instead of allowing me to pay the missed month and update credit card info, they Required me to pay for 1 year up front or they would delete my website. Avoid these people.

When you go looking to start your own website, you of course are going to come across these guys. At first all seems really easy, simple and well priced. After paying up front for three years things start to slowly go downwards on the service front. Can't help you make changes like they said they would. Their platforms are limited and outdated. After three years was up I thought by chance I should check how much the renewals were going to be. To my shock they wanted £18,000 to renew my domain, email and website editor. It was about £500 for the first three years. It was also set up in Auto renewal, so If I hadn't of checked I would of been crippled.

I have contacted a specific GoDaddy manager of after sales at NamePros.com and he resolved the issue quickly.

Godaddy was made for simple stay at home moms weaving friendship bracelets that sell in super small quantity. If you have any sort of thriving company you will run into nothing but issues. If you need to upgrade your service, plan on doing it during your slowest month as it can take up to 3 weeks for your website to transfer to a new server. If it even transfers at all. Or all together. Joke. This company is a joke. Long hold times, customer service reps that have no clue about the industry... If you haven't been suckered into working with them run elsewhere fast!!!

I got a domain for a business I had and closed 4 years ago in 2014. GoDaddy charged me $255 in 2016 because they said I had hit the recurring payment button and would not remove the charge at that time I canceled the service and behold in 2018 again they charged me $255. I called again and again they didn't remove it, they wont cancel my account and since I have no access to my account because of the old password used they wont help me in getting to my account. I asked them to cancel the recurring payment and to cancel my account and they wont do it.

They advertise 24/7 customer support. They do not advertise the wait time is 30 min to speak to a customer service representative. Simple problem of resetting a password is complicated with this company.

They scammed me by keep auto-renew option by default. Also to stop them from stealing your credit card data you have to delete the domain you already paid for. Worst company ever to buy any domain or hosting.

I couldn't log on to my account because they told me the password is not correct. I set the account long time ago, so I don't recall all PIN numbers and verification codes. I called customer service, but they suck big time and wouldn't help me until I recall some information. I spent almost an hour of aggravation just to get nowhere and decided to abandon the account.

In an attempt to renew my .tv domain on the GoDaddy website I ended up losing it! I’ve ‘owned’ my domain name for over 16 years, so I have some experience with renewing it, this however is the first time using GoDaddy as my registrar. Is GoDaddy’s website fit for purpose? Somehow over a period of an hour or two I was able to pay for my yearly renewal 7 times without my knowledge. Each attempt to pay was met with a blank page except for the GoDaddy logo. Each time I waited to see if a confirmation page would open, each time I went to my customer area to check the domain status and each time I checked my email. On the 8th attempt to pay I was informed the payment was successful. My customer area reflected this one year extension so did the follow up email shortly followed by another seven.

I was so excited about starting my new business. I’m an entrepreneur and because of the wide advertising campaign Godaddy runs all year. I mistook them for a reputable company. Boy was I wrong. I actually believe that their 48-hour return policy is an outright scam. I was told there was a site-wide issue with their plugins. I had to delete my website 10 times. I called over 15 times during a 3 day period. As I write this issue is still not resolved. Ironically this happened on the second day of hosting at which point I was told it’s a site-wide issue and that I should wait it out exactly 48 hours. Mind you and I can provide screenshots.

I was a customer for a over 5 years of Godaddy and they decided to cancel all of my products one day all of sudden for no apparent reason and would not reinstate them regardless what document I sent them. Customer service was not cooperative and very disrespectful. Worse company to build and host website as they will just shut down your site. Bad experience. Pure madness over there. They will mess up all of your projects and you would have to start from scratch.

I contacted GoDaddy stating I was getting a Ajax error. Little did I know that it would take four days to determine the issue. I followed the steps to resolve the issue. Updated all plugins and themes, problem not solved. Stripped all plugins except one, problem not resolved. Every time I moved the developer site to the production site Ajax error occurred. GoDaddy stated it was a DNS issue. GoDaddy then told me it was a firewall issue and that needed to whitelist my IP. It is not a good fix, because my IP is dynamic.

Godaddy is hell. Suspended sending email because I have 7g of files? So what? The upgraded plan says unlimited. Stay away from that server! I think it's retaliation for getting free https instead of their rip-off yearly plan. But I just paid for too many years in advance :(, contract horror.

Godaddy has one primary skill. Finding a new way to upsell you every time you try to log into your own site! Today I was lectured to by "Claudia" at Godadddy's so called Customer Service that because haven't updated my Word Press website from Godaddy in four months I will have pay $53 to be able to mount a new blog. As logging in monthly is not in their Terms of Service Agreement. I asked why I wasn't told it was a "Term of Service". Claudia actually explained to me that buying hosting from them is like buying paint from Home Depot. They can't tell you in advance whether you will need paint thinner or turpentine or a paintbrush. Huh? I finally decided to pay up and if it goes well in 72 hours I will be able to post a blog. To be sure, however, she wanted me to hire their creative department.

Do not use Godaddy. Their tech department is awful. Over 4 years we have had a number of issues and EVERY tech person has a different answer, different training in Godaddy and rarely does a "solution" work. Now, my email locks me out EVERY time with all my company's emails in Microsoft Edge and Google Chrome and their answer is, "Well, try Firefox, maybe that will work!" CUSTOMER service? NO way.

Awful experience, stay away from them! They automatically charged my credit card 150$ for a service I never opted in! I called them for a refund and instead of returning the amount to my bank account they switched my money to an in store credit in order to make me spend the amount within their site! So pathetic tactic... After so long time waiting their representative today couldn't "understand" the fact that I wanted my money back to my credit card and told me that their policy is not to return money but convert it to in-store credits. Think of it: I charge you without your consent and then I tell you buy something from my store, you cannot get it back!!! Stay away from Godaddy.com.

I called to get some info on one of my domain and the lady told me as my website is not secure I should get a SSL certificate and when I asked about the price she told me it's $135 and I told her that let me think and she right away told me that if I want to buy today there is special going on and it'll cost me $67, as I am not very tech savvy I told her that, "Let me ask my web managing guy and I'll get back to you." She said that I don't need any set up and it'll be done automatic so there will be no extra cost for me to pay the web guy, I liked the idea and bought it right away.

Most every site I am spammed is hosted by GoDaddy. They love spammers. It brings them lots of $$$ and does not harm them personally. The spammers are from all sorts of businesses. Godaddy must be stopped. Their officers should be in jail for life.

Updated on 10/23/2018: Just this morning I received an e-mail from Bluehost that my domain name is still not transferred. I think GoDaddy's behavior is not only incompetent, it is downright criminal. Do not even think of dealing with this company; you will be sorry.

Very very worst service, please remove that "AWARD WINNING SUPPORT TEAM" from your front end. No doubts solved by that customer care. Dear guys, business people please don't go with this for your business, it will spoil everything.

I have purchased numerous domain names from Godaddy over the years. The ongoing problem they continue to have is their automatic renewal system. The last domain I registered, once again as I now always do, I had to track down how NOT to have my registration automatically renewed to ensure I wouldn't get hit with charges I didn't want. They do not make it easy. It's not an 'opt out' or 'opt in' option when you sign up.

Worst service and repeatedly miscommitting and ask for the money. First when I asked them about my requirements that I want 100 mail, domain name and want to host a dot net project with SQL server they recommended me the Linux hosting plan and add the plan to my cart. I paid for this. When I am going to publish my website a faces some problem called them they told I have to purchase windows plan for that and why previously they added c panel. They told, "Sorry for previous commitment you have to purchase new."

I have been in the IT field since 1984, and have used several hosting companies over the past several years, but GoDaddy is the worst I have ever subscribed to! I had paid for a domain and email account on Oct. 3rd, 2017. I had surgery and that didn't go very well and I spent several months in ICU in a coma. Keep in mind I paid for one year upfront. After getting out of the hospital, I received an email from them that my services are due for renewal. I called them to advise that I thought this was not due till October. 3rd. I advised them that I'm on a government disability that pays me once a month and even though my account is up for renewal... (They claim)... I can't pay till October. 3rd. I went into a little detail about being out of work etc. even though that shouldn't matter since I'm already paid up till October.

I am running dedicated server on Godaddy.com, one day my server space was full, so I was getting no disk space error on my website, so I called GoDaddy customer care, I told I need to purchase more space. One girl named "BANDA" was attending my call, she told me, "You have to pay some 5k INR more for this," I agreed. She added item in my cart and told me to pay, when I completed payment and checked my website, that no disk space error was still there, when I seen my product for checking space is increased or not, I was surprised - she increased my RAM instead of Disk SPACE. When I told her this, she told me, it happen by mistake from her and told sorry to me. Also she told she will start refund process in next day, she will call me for this, but after that I never got any call.

Someone stole my credit card information to pay for his or her due on this site. I have no business with this site and have never try to order anything; neither have I any intention to do so in the future. I ended up cancelling the charge. Apparently they have very insecure payment/billing system. They don't even ask you for CVV if someone try to create an account there. At the minimum they should ask for CVV to minimize the fraud risk. Avoid using this site!

This company is probably one of the worst in 20 years I've dealt with. I feel cheated and robbed. They gave my mom about a $500-$800 extra charge, then they kept doing little add-ons that were FREE with other hosting. Pathetic.

The "awarding winning" customer service they advertise has over 47 minutes of hold time. Whether you are chatting or trying to call. This company does not understand customer service. Billing is shady and happens without authorization.

Had a trial period for domain name. When it expired they charged my company credit card EVEN though I had auto renew off when I got my credit card statement and it reflected GoDaddy. I tried to cancel and they refused to give me my money back. They make you put financial info in to scam you. Worse mistake I’ve made in my company was to deal with GoDaddy!

Godaddy is the sleaziest web services company I have ever experienced. It starts from the top in this company, they incentive their customer service reps on new sales of any of their products. So when you receive a call from their company or you call them, beware that you will get charged for something on your account without you knowing it. And if your auto renewal is not turned on, they will shut off your services after 30 days. I'm sure Godaddy does not pay all of their net 30, so it would be nice to see them get shut down!! I read all of the stories on this site and they are true. If the customer service reps cannot make a buck off of you, they will get off the phone and not help you. Stay away!!

So I just logged into my GoDaddy account, and noticed that one of my more valuable domain names "Expired" yesterday! I'm in SHOCK, because I know I had set it to auto renew. In an effort to get to the bottom of this, I looked back in my emails, to the email message from GoDaddy, that warns you when domain names are about to expire. I did have a message from GoDaddy, and it said that this particular domain name was set to AUTO-RENEW. It's right here in my email. I have not been in my GoDaddy account since I got that email. Yet, somebody had turned OFF the auto-renew. I was about to lose a valuable domain name. LUCK was with me, that for another reason, I logged into my account, saw this happening, and was able to renew that name. I do NOT trust them anymore. It's a SHAME.

Been with them for years and every time I try to log in it is a hassle. They keep saying it is the cache. I type directly from paper and it does not log in. So yeah I get to spend half a day arguing with rude people.

I have been with GoDaddy for years but only because of the difficulty of switching domain providers. When you want your website to run smoothly for a business, you try and keep things easy. I have never understood the GoDaddy account manager. It all seems needlessly complicated and designed to make you pay more than you should. I paid for an email plan, got the receipt, and then went back to managements and it told me to pay again. I have recently missed out on very important client emails because one day, my email forwarding decided to stop working unbeknownst to me. No warning; no nothing to tell me that my clients were trying to reach me and all think they are being ignored. I have decided to leave GoDaddy and find another provider, even if it is a huge pain in the butt to do so.

We bought a domain name from GoDaddy, paid for 3 years. After under a year they claimed that we don't own it because we cancelled it. We demanded proof of cancellation but they didn't have it. We never cancelled it. I don't know how FCC allows them to get away with this. Unless Ajit Pai has any relationship with Godaddy. Make no mistake. Don't fall for Godaddy's fake promotions. Their so called customer service people are so rude and hang up or throw you back in the queue if they are not going to make any sales and commission off your call. The supervisors never come to the phone, the hold is over an hour. Beware, don't become a victim like us.

Renewal - GoDaddy has gone total ripoff. Giving you services you don't need then using automatic billing to gouge you later. Can you say Wells Fargo. I will leave them for a company with better moral standards. Like I did Wells Fargo.

Watch out for automatic renewals. Their return policy is 24 hours. 10 years ago I signed up for a domain name with automatic renewal. I sold my business 5 years ago and have no legal right to the domain name anymore. I received a $500 charge on my credit card and they refused to reverse the charge because I originally checked a box for automatic renewal and I was outside the 24 hour time period to contest this charge. These guys are a scam!

This web hosting site provides cheap upfront costs but then hits you with unsuspecting costs later on. I paid my dues which I thought was for a year but then received a bill within 6 months. I had no choice because my card was on file. I then canceled my purchase but it was too late to avoid the additional fees. Please be aware that you will pay more than you thought at first. I am sure there are better sites available. I would never use this site again.

They automatically after 3 years charged my account $75 without my authorization and when I called they said that is was past the date to dispute the matter. I had never used the domain, never got my company off the ground and I just assumed, just like in the past with them, they would just cancel it. I was injured and had 8 surgeries in the past 3 years, I no longer have a job, and don't have full use of my arms and legs, and need to eat, so $75 is a lot to me right now. They said not even a doctor's note would get me a refund. The manager was rude and condescending - really upset me and very disturbing that these greedy companies can get away with things like this.

I got a 2yr subscription and then literally just started getting emails and??? alerts. My name and info started to show up on “dark website“ and I was subscribing and saying that I agreed to this and that!!! Now I know that I didn’t. Anyone who’s ever been to there knows that they are just turning a blind eye to whatever they are allowing!!! I’m not going to pay over $200 some $ for 2 wks tops!!! That’s when charges just started showing up on my accounts and my husband somehow I have 3 Fb accounts... I know that if my husband keeps thinking that I’m just wandering around the internet looking for ways to (get him)...

My 2 websites are down for 2 days and tried reaching support but they will make me wait and they will disconnect my call. My websites are down from one week and Godaddy accepted the issue is from their end but they are doing nothing to solve the Issue and how many times I call that many times my call was disconnected. Worst support. Now I am planning to migrate to AWS or Google Cloud. I think these companies have some standards. Godaddy billed me for my back up and now they are telling even my backup is not available because of the same issue.

I am Nishant **, Director and CO-Founder of **. located in India. On 28th of August, 2018 our Website with URL ** which is hosted with Godaddy has gone down. Though our technical team tried reaching out to the customer care team of Godaddy, they have been Telling us that is a known issue and the Godaddy technical team is working towards it. They have had no clue on how long it's gonna take to resolve, our business was affected for almost 20+ Hours and we are extremely unhappy towards the turn of events.

I purchased a Domain name on Godaddy 2 years ago, and never used the name. I was billed again this month after 2 years for the Domain name I had never used, and what I am upset about is that Godaddy never notified me before billing me after 2 years even asking if I wanted to continue with the payment of the Domain name.

I have been trying to advertise my ecommerce with GoDaddy for the past year and a half however I am unable to because of huge errors that keep occurring. If it's not a plugin that stopped working it's an update which I was suppose to update. However according to customer service it's my fault that the site got hacked. It's being constantly spammed. Customer service always puts the blame on me and tells me to purchase some kind of product. The last one I bought is a security product and they assured me that my website will no longer be hacked or spammed. It has already happened four time in a matter of four months. I keep constantly asking for a refund however they refuse to refund me any money.

Godaddy uses fraudulent and dishonest business behavior. Stay away. I was a customer for several years from 2014 to 2018. Once you give them your credit card, it can't be deleted without replacing it with another credit card to bill. Your credit card is held hostage to be used by GoDaddy for non-approved billing charges. Overcharging your credit card is their first priority. Customer service is their last priority. Over the years, I purchased several domain names. Sometimes, for several years. When it came time for renewal their software automatically activates the automatic renewal button. Within the last twelve months, I went into my account and removed the automatic renewals for my 8 domain names. On July 25 I went into my account. I discovered the automatic renewal button was activated on all 8 domains. This behavior happened last year. This time, I was charged for a three year renewal at $75 dollars.

After numerous attempts to reveal the outright theft of my domain sites paid for on the GoDaddy site having been acknowledged and proven, nothing was done to help me. They would not even refund the fees that the unauthorized persons now will benefit from my payment for the next 5 years. Some persons at their site services said they could help out with what was agreed to as a theft, but when escalated to the supervisor level as well as the undo group and the US directed persons responsible to fix this, all was met with a dead end.

With a critical issue of my website going down they have made promises that it was being worked on and then another supervisor said it wasn't. I'm getting the runaround on a critical issue and am very disappointed in what I thought was a first-class company.

I've been a GoDaddy customer since 6 years. I've hosted more than 30 websites. Now I wanted to upgrade my PHP version to 7. They say I've to buy new account and migrate all the websites to new account. They will charge $100 for each website and $150+ for new account. I'm on shared hosting maintaining server and software is not my job at all but with GoDaddy I have to pay if they want to upgrade/maintain their server. They will charge same for new customers and old customers with same price but gives latest features to new customers and junk features to old customers.

They steal domain names. They are always in a hurry to help customers. They have a bad c-panel. They create explicit ads. They shoot wild animals. What a bunch of cowards! I am moving to Hostgator.com. They provide ads on your sites without permission.

I’ve been with Go Daddy for a 8 years now and their Customer Service and Business Practice have really gone downhill over the past few years. Their reps don't listen and rush you off of the phone. My last experience was the last straw. I paid for a SSL on 6/30/18. It wasn't installed. I spoke to customer service a week later and it was told that it was installed. 22 days later still no SSL. I called back on 7/22/18 and was told that there was an additional charge of $79. So WHY wasn't that disclosed in the first place? I canceled it because I intend to go elsewhere as soon as my products expire. Their customer service people do not care. All they try to do is get more $$ from you and do not disclose the facts.

I purchased a domain name from Godaddy, last year. I cancelled the domain name and then call to have to reactivate it two hours later. Customer rep said I have to pay a penalty even if the cancellation was for few hours. After I paid the penalty, I was assured that my service will be reactivated within 24 hours, but nothing happened. I called the next day and the customer rep did not have much to say more than I have to wait and my ticket is in the queue. Also, he called me "buddy," at this point I realized what I am dealing with and I should expect the worse to come.

I have not used their web services. I know I tried previously a while ago and found it very un-user friendly, but hey... I'm not a web designer. However, recently I built my first website with WIX and it was crazy easy! The reason for the review though is practices that I find shady. I had about 11 domain names with GoDaddy. Nowhere in their account links is there an option to find out what's the renewal price. They'll tell you when the domain is expiring but not the cost they'll be deducting.

Godaddy has Blocked me in Godaddy auctions and I am Pissed. Over the years I've spent 1000s plus @ Godaddy. Seems unfair that I was blocked by Godaddy without warning after I have spent thousands since 2007.

I have been using GoDaddy for a while and have had a couple of issues in the past. Sites going down and stopped working a couple of times. Hours on the phone to try and resolve downtime. In some cases almost a week without my sites & email working. I have also had a lot of issues regarding email that stopped working ** for days on end. So First, our company relies 100% on our website and email to function. We are an online based lead company and when our websites is out of order, so is our income. GoDaddy does not care about this, trust me. Your livelihood means nothing to this corporate giant.

Webhosting and Services: Horrible customer service. Charged for multiple services I did not approve them to do. They claimed it was set for auto renew when I know I had gone in and turned all that off. They caused a overdraft from an account that I was getting ready to close. Wouldn't apologize, 100% blamed me. Also it is worth noting that every time I used a credit card with them our card got hacked. BUYER BEWARE!!

I asked them to build a website. $2300 cost. After month and half, the product they were giving me was the worst site I had ever seen like a 5th grader wrote and built it. I asked for a refund, they only offered 30% refund. They said they can revise, but I don’t want to have anything to do with this design team that I have no confidence in making me a professional looking site. So, they charged me $70% or $1600 for nothing. I can't use that garbage and my money was completely wasted. I am taking all my services away from this company.

Godaddy.com could not send me the authorization code that would allow me to access my account. It took HOURS of my time to remove this authentication from my account so I could pay my bill. EVERYONE I spoke or e-mailed with wanted to tell me what they COULD NOT do for me. They said it was my cellphone carrier blocking the texts. I receive texts every day of this nature.

I was interested in acquiring a domain with hidden ownership information, but GoDaddy was the registrar for it, so I dropped the $69.99 on this fraudulent service. Heard from a guy after a few days. He emailed me and claimed the owner wants over $70,000 for this domain, that is not even an actual word, so not in my wildest dreams did I imagine anything like this. I told the GoDaddy broker no, the broker said ok, and I never heard from him again. That was it? That's where $70 went? Are you kidding me? What a scam. I would not recommend anyone to ever use this service. It is just a waste of your time and your money. Some will say that is what you pay for, what did you expect? And to them I would say that I expected more effort on GoDaddy's part.

There are two ways to log in to your account with an ID & password or with Facebook. THEY ARE NOT CONNECTED So I unknown to me I had two accounts. Recently paid for a package but needed to redo my site for cell phones etc. Completed that and found out yesterday that it was on a month free package on FB and my site was gone. The Login with both takes you to two different accounts. To re up my site they wanted more money. I refused. Their mistake I should not have to pay. Person on chat said there was no way to fix it. Called today oh sure with a fee.

If you don't pay, they take down your website. If they had made it clear that this was what they were going to do I would have never used Godaddy in the first place.

I manage three businesses and all of them have GoDaddy. Two have had sites built through GoDaddy, and we are all regretting that decision like a shotgun wedding in Vegas. I am the person that handles all the issues, from the site build to the site not working (OFTEN). I have to call GoDaddy, and it literally ruins my day because I know I'll spend AT LEAST 45 minutes trying to get to the right department and another hour talking to people whom, if they feel like it, will help me, but it will take FOREVER (echoes forever). I've been hung up on, transferred all over the place, given inaccurate information... Seriously it is THE WORST customer service I've EVER... EVER EVER experienced.

Bamboozled is how I feel right now. I have been charged for renewing an email account that apparently is not auto-renewed. They are saying I physically went in and pushed a button to renew on May 7th. I did go on Godaddy to cancel my accounts with them on May 11th where I had a website and email account. I thought cancelling the website cancelled the email. So that means I would have had to go on their site twice in order to do this process. I was only on their site once on May 11th. How could I have pushed a button for the email on the 7th? They will not refund my money saying I am outside their 30 day policy (by 4 days!!!). Totally unhelpful and cold customer service. I have contacted my bank to dispute. Piss poor business policy. I will NEVER use them again for anything or refer them to anyone I know. So glad they have an extra $119 to throw away.

Godaddy.com built my website last June (Spiffy Gardens) which I was unable to get off the ground. I have been trying to cancel since April but since I do not have my 4 number passcode, they will not allow me to speak to a representative to cancel nor will they let me have access to change my passcode or speak to me. I need to get this account cancelled but have hit a brick wall. If you do not have the passcode but have the account number, they will still not let you speak to anyone.

I was billed a 5 year service plan for a domain I purchased for one year. I asked them to remove it with no success. I noticed the charge on my credit card. There was not such a charge when I purchased the domain. They told me to fight my cc card and then sent me a survey if I was happy with GoDaddy. Threat is what I call a fraudulent charge. Terrible customer service, terrible hours... Only open for disputes 9-5 Monday through Friday. I'm so upset a large company can take advantage of a consumer as large as GoDaddy with no remorse... Customer service just hung up. I would not recommend GoDaddy.

Extremely disappointed in the level of service I've received over the past week with GoDaddy. I was randomly charged more for a Wordpress deluxe plan I've had for the past year+. I didn't get informed of the increase which frustrated me. I did receive a receipt after they charged me which was quite interesting. Prior to that, I've been doing business with GoDaddy since 2010. I then canceled the service. No one informed me that all my content would be deleted at Wordpress. Since Wordpress is separate, all of my posts should still be saved there. Now, to restore my old content, it costs $150? ¡No Bueno! If I was notified of this increase in the first place, none of this would have ever happened. This company has normalized and made it apart of their policy to charge more without notifying the customer which I think is disgusting.

I have a VPS account with Godaddy, it was working fine for a while, then last week the whole site went nuts with the https issue and some errors displaying on the site. I got locked out from Plesk throwing a blank page. Not able to RDP either. Called tech support, the first tech rep was good. He asked to recycle the pool and then try again after an hour. I did without any success. I called again and this time, I landed on the most arrogant and annoying rep of all times. He kept repeating the same song more than 8 times... "I am running the tests and everything looks good to me here"... I am a Godaddy reseller and just because of this incident I am now out of it. I'd rather go with the cloud hosting with any vendor except these guys. No more referrals to them for future clients... I am done.

We have checked. There is no any restore has been done. Kindly check the issues carefully. Please look into my issues carefully. I had purchased a Starter Host a single website plan with godaddy.com, I had host my website http://babaugranathdevelopers.in and make a MySQL database for same website and our website was working fine, one day I had call in Godaddy for new hosting plan and I had purchased a Ultimate hosting plan and host my all website in this hosting, our website was working fine, then one executive request for domain renewal perfectitservices.com. Then I had renewed my website perfectitservices.com, after that they explain reseller plan and suggest me, "Please purchase reseller plan." Then I had purchased it.

GD are a joke. I owned a domain for 3 years, paid them last month to renew it. Today I got a message they removed my domain from my account. What a joke. Nobody asked them to remove it and I paid $28.74USD for it only last month. My business and operation related to this domain, including sending and receiving emails. When I called them they said it could take up to 48 hours just to find out the problem. Unfortunately, I have more domains I bought from them, otherwise I would have spare myself from this ridiculous company. Can't understand how their market value is $12B... I can't recommending any other company, but GoDaddy won't be on my list.

I do not recommend anyone to Godaddy. First of all, they promised you cheap products but is a trap. You buy, during renewal, you pay more than double. Recently, I purchased a Godaddy hosting, I used a friend's card to pay. Two days later, my account was locked. I was asked to provide my friend's ID. I politely told them my friend refused and so they should cancel and refund the money because I had not used the product but they refused. SCAM!!! STAY AWAY!

My experience with GoDaddy started off great with the first 2 people I spoke with who were the initial representative & the first person to help develop my website. From there it was all downhill. After repeating myself 2-3 times (to 2-3 different people) over a span of 2-4 weeks & providing an actual visual (pictures) of what I wanted they could not get it right. My site was over 1 month late... & it is still not completed the way I asked. I also had intentions of using them for SEO services but that is not going to happen. I asked that a supervisor call me & it is over 3 weeks later yet I still have not received a call so I recently made a 2nd request. GoDaddy may be the largest domain company worldwide (as I was informed by 1 of their reps) but they still have a lot to learn about customer service... Perhaps they can take lessons from Amazon, Costco, Walmart, etc...

I set up a domain precipizio.it and paid $19.99 for a supposed Trustee Service. On Godaddy.com it specifically says "Your Domain uses a trustee service. The trustee service information is what appears in the public WHOIS database". And yet when I checked several international whois databases, including Godaddy, the only thing that appeared was my personal information.

May 11 2108. I am very disappointed and extremely concerned that Godaddy is not taking appropriate actions. Yesterday I had made it very clear on the phone call with Uriah and an immediate email as per his direction to Justin ** the senior level, that this is a level one emergency that needs immediate attention. I’m very disappointed with Godaddy that I have not heard from anyone to resolve my ongoing situation. My business is shut down because of Godaddy, a decade’s worth of money energy and time invested to accumulate data had been deleted by Godaddy and there is nobody available to communicate with me to resolve the condition.

We have a technology background and have hosting for a non-tech business with Godaddy. We only use DNS redirection for our ecommerce sites so nothing really sits on their domain. But they on and off throttle our speed, and show spiked CPUs or memory to force us to upgrade. Even try to temporarily halt service. Every time you call them for something, they will tell you unrelated things (I guess a lot of tech users don't know clearly the technology) and make you sign up for stupid security and unnecessary things.

I used their hosting for a half year. Everything was fine. Then I upgraded to the business plan for three months, then I found out I don't need a business hosting plan. So I called them to downgrading my hosting plan. But they misinterpret my attention and deleted my hosting account, along with my website. Then I called them. They recovered my website for a fee around $99, said the normal fee is $150, etc.

I needed a way to send larger attachments in my emails, so I contacted GoDaddy to see what they could do. They rep immediately told me that he could sell me an online storage plan that makes it easy to attach large photo, video or other files to my email. WOW, did that turn out to be a giant lie! After I wasted over an hour setting it all up and trying to figure out how it all works, most of the links for attaching files to emails were dead! Nothing worked. I could bring the files into the online storage easy enough, but just try to send them out as an attachment to an email, Impossible!!

GoDaddy can no longer support forwarding URL's. I have worked with them for more than 15 years and since they upgraded their site, they the forwarding URL's add garbage when they transfer. ie pagehoseintl.com the URL adds these crazy letters to the end of the URL, http://www.pageintl.com//XkjSU/ which makes it return a 404 error code. I have 35 forwarding URLs. Now 35 broken URL's. They say they can't fix it so I was forced to move them to another company. Now, if I total up all the unused fees I paid (since some of the URL's are renewed for several years) it is $245. It's not in their policy to refund it, even though they can't deliver what I purchased. They are not telling customers their system is broke, they just let you find out on your own and continue to pay for something they can't deliver. This is the only time I have ever had a problem with GoDaddy and I'm so thankful, I didn't lose more money.

My SSL accidentally got canceled yesterday. I found out this in few minutes I got your mail saying that "If this was a mistake or you need help with anything else, call our support team" to recover your SSL. I called their tech support. After an hour of conversation I got the reply that, "You need to pay 4500rs." To recover your SSL. Means seriously you are charging 4500rs and asking me to buy new SSL? For just a silly mistake? Horrible company.

I am writing this review as a warning for Godaddy clients to be vigilant with unsolicited upsell phone calls or disengage from the upsell and do your homework or at least uncheck some or all auto renews on your account. I am authorized and always called in to act on behalf of one particular client when it comes to anything related to web design issues. On this occasion I was contacted by phone to discuss a particular offer with my client when he received an upsell phone call from Godaddy. Part of the call was three-way and the final details were left with me and Joe from the Godaddy sales department in Canada.

Godaddy called and said that I needed an SSL on my website so I added it and then they told me that it would be up and running in 24 hours. So 3 months later I find out they never added it and I had to get a web developer to add it to my website but they charged me for it. I called and they wouldn't cancel the SSL or refund me any money.

I can not access to my Godaddy account for 6 months. Last month, they just auto charged my original credit card for next 2 years service --- 190 dollar. I required to cancel my service by one agent from Godaddy. He did. And I asked my 190 dollar back, he refused, he said, "It is policy. Once you paid you can not get your money back."

My hosting account canceled yesterday. I found out this morning that our website is completely gone. I called their tech support. After an hour of waiting on hold, I got through to a representative that informed that they have to restore our website and it will be for a charge of $150. Bear in mind, I get calls from Godaddy almost every month about email, domain, and hosting upgrades but of course they never contacted me about my hosting account coming up for cancellation. They do this on purpose.

I have been a member of GoDaddy for as long as they exist and since they bought a local service provider. In the early days they had good customer service even though you had to pay for the phone call to them. Today, my email disappeared out of nowhere. Previously when they changed from one platform to another, they lost the diagrams on my web page that I have had with them for years. And after spending 2 hours of my time trying to get to my email/resetting password not working - though multiple trials and not getting to a tech support person (told there is no such thing - only hosting - who tries to upsell you) I am very seriously thinking of leaving them after all these years... STAY AWAY. I would not recommend due to lack of customer care and service expecting you to upgrade to new technology - that costs them less and you more.

Was referred by others to use Godaddy.com to build my business website. Started building, I needed to be able to "password protect a webpage", but Godaddy does not have that capability. Went to Weebly.com, easy to use drag and drop process and you can password protect your entire site or just single pages. Cost for is comparable. I found out too late, after paying for Godaddy, that it did not meet my needs.

I went to renew one URL and register 2 more early this year. What should have cost around $30 ran almost $100. I was shocked so I contacted them and was told I had ordered a secure site which I did not want. I requested a refund and was told I had to set up the authentication but I insisted I didn't want this and said, "Just refund me." Thinking that was that, I moved on until I was working in QuickBooks today and saw no refund was processed. So I started a Chat session and what is below is proof I lost an hour of my life to these clowns. DON'T BOTHER WITH THEM! Shysters is what they are.

Horrible company. I have deluxe hosting, nothing deluxe about it and have paid and bought more and more resources and they still crash my site! They are like Del Boy and Rodney of the hosting world thieves!! Don’t test them. Go elsewhere. They don’t even give refunds. Utter disgrace and daylight robbery. DON'T GO WITH Godaddy. GO WITH ANYONE BUT!!

Today I found my website not working. I thought has being hack by someone. My website was shut down, I was thinking that my Godaddy hosting due to date. Then I go the Godaddy, manage the hosting, found that my hosting not expire, that I check my website backend link it's working, on the hosting manager page have a noticeable <<>>. Godaddy are you seriously? This is how you treat your customer, your price increase every season, if not upgrade then force shut down my website. Goddady is a money black hole, once I'm getting closer to it, I fell deeply. Sorry, Goddady. I will not upgrade it, I don't know when will increase plan again. I will migrate it to another.

I have been a customer of GoDaddy for over ten years. I bought several domains, a website and my emails for my company. At first they seemed to be helpful, honest and had good customer service. Over the past ten plus years they have nickeled and dimed me to death increasing pricing and making changes which required me to buy new enhancements and pay higher prices for the ones I already had. The last straw was when they completely deleted one of our company emails without any notice or reasoning... This obviously caused the loss of valuable information and email history.

Hi, I am a user of Godaddy. I have more than 5 products with Godaddy. Every product I have purchased with them either that is domain or ssl takes too much time to implement because of worst customer support. Many time it has conveyed by customer care that implementation of certificate and issues that I am getting in their product is not their duty to solve. It is concerned by the owner and programmer. Case gone worst when it comes to the matter of implementation of SSL.

You'd think, wouldn't you, that a company that has repeat customer business would treat those customers with respect. Not in the case of GoDaddy. No. When you log into buy a new domain, they offer the domain to you at .99, but by the time you get to check out, with add-ons etc, that .99 is now £42.99. Ok so you strip out the add-ons and then it's just the domain. So how come it's still 9.88, well that's because you're a loyal customer. Only first time buyers get this. So How can you find this out, well you can't unless of course you click on ** disclaimer. The tiny part of the webpage designed for you not to click on as it looks like an error has occurred.

One month before domain renewal date I received an email to renew with 25% discount. I clicked the link which failed but did yield a code. There was nowhere to put the code! The agent informed me that I could cancel my domain and receive a refund but could no longer use the domain! Prior to the domain renewal date and before any money has changed hands.

I have had an account with, and referred Godaddy hosting to over 100 clients in the last 10 years. Nine years were great, no regrets. For the last 6-8 months I have seen a trend so constant, it has to be intentional. Once a week now I get a call from a client that their hosting is down. And they have no idea what to do, so I call and get the same story 9 out of ten times... "Sorry sir, we cannot retrieve your database if you re-instate your hosting account because during auto-renewal the card on file did not work and we sent e-mails out to warn the account holder about this. After 10 days if the account is not paid on, the database goes gets de-activated and we need $150 (they claim they get none of this fee) to re-instate the database (your website)."

Where do I even start? Exceedingly long hold times as long as 37 minutes. Rude, cutesy customer "service" people that won't answer a direct question. Promises of callbacks that never happen. Double billing and surprise charges. Also, Godaddy is never responsible for any error. It's always someone else's fault. If you request a supervisor, they will refuse to connect you. At the end of the day, they all suck.

I have been with Godaddy for over 5 years now and up until about a year ago I would have said Godaddy had the best customer service and referred everyone I met to them. However, something has changed. It literally went from one of the best customer service companies to one of the worst, on par with an internet service provider or cable company. I have done a lot of business with them and have had to call them a lot over the years and it was never that bad except for maybe an occasional wait.

I've had domains with this company for years and years with no problems, but this year, they began renewing my domains without my permission for 3 years at a time several months in a row. (After I asked around a bit, I found that this has happened to a number of other people I know as well.) They did it twice without me noticing, then on the third time I contacted them and first, they tried to convince me that I had done it myself, and when that didn't work, escalated it to their fraud department, which immediately called it fraud, but then refused to refund my money. So, here's the deal: If it's fraud, and someone hacked my account... They got nothing from it.

DO NOT USE THIS LOUSY COMPANY! Godaddy is a sneaky and unethical company! They take Domain names just to take them and try reselling to anyone who was thinking about starting a website. These idiots take names and not even use them!

I got a huge surprise when I opened my credit card bill and found close to $1500 of charges from Godaddy. I called right away and they claimed I had only 5 days to refute a charge. One of the charges was for a product I bought 5 years ago and thought I had cancelled, but they strangely set it on auto renew to activate for another 5 years, without warning, and without notifying me of the impending charges. When I said I never received any notice they claimed it's not their policy to send a notice before charging customers. (Apparently, I was responsible for looking at my Godaddy account every 5 days to be sure I wasn't charged?) Total scam!

Recent customer of Godaddy and my website went due to a software error the company has acknowledge as their fault. Technical support will not help and are requiring a $149 payment in order to recover my website. I had (5) backups done for the website and mysteriously the archive files for the backups on Godaddy's server have disappeared, leaving Godaddy to explain that it's an error they have no control over. As a customer, I would have expected a company to manage my complaint better, rather than demand additional money when their software goes bad. It took months to complete the website and it was used to sell my products. Now I don't have a website and feel I am being held hostage to either pay them more money or start from the beginning.

I have two free email account with GoDaddy, they suddenly deleted all the emails without let me know or any reason and doesn't any sense for it. When I tried to recover email, they charged me $50 for chargeback with no refund. When I canceled listing domain when I canceled it before I got confirmation, they won't refund me for anything. Registered domain(MoSouls.com) and somehow godaddy let me pay for two years, couldn't cancel it right after and before the second year. No matter how many emails/chat or call, they just want to take money with no reasonable explanations.

I have experienced the worst service with Godaddy. You are cheating the customers. I am with the Godaddy for the past 10 years and I feel ashamed of it. I renewed 3 domains for 2,400. Your support team was also in the call from Bangalore. Mr. Mohammed ** spoke with me at last. Before check out it was 2,400. It was showing me the final pricing. I checked with my card and I got a receipt of Rs.3532. I asked him. He is saying I do know. Even he knows it was 2400 before giving the checkout. He gave me a final confirmation to proceed to check out. Now he is saying don't know. Don’t cheat the customers. And a worst customer care support. The customer care support is 0. I don’t recommended Godaddy to anyone.

Right from the start the representatives were trying to inflate the worth of a 11 year parked domain site the had only 12 snaps on Wayback Machine all of which never contained any content. Additionally, GoDaddy was the host and the listing was private via Whois. Big conflict as GoDaddy asked for my price settings and immediately set theirs as the only value that is acceptable by the way it was $4900.00. Just a commission scam. Never any negation on my part regarding the facts that the site had always been idle. I can only surmise they know I am a Doctor so they think I must have money. This was a site to be devoted to pets. No one ever asked. Buyer beware.

My dear Mr. ** and Mr. ** make my help Even by my mistake I buying the wrong domain with spelling mistakes two time. First time Mr. ** and 2nd time Mr. ** make my help and solve my problem. Both of are very nice person. Thank you both of you and Godaddy.com.

I have been a GoDaddy customer for many many years, with several accounts, and hundreds of domain registered. We had a clients site who posted a recipe which got a DMCA copyright infringement claim against it. We removed the article immediately, but they still suspended the entire account. It would be one thing if they just suspended the one website that had the claim, but they suspended ALL of our websites. Forgetting the fact that the article in question was in full compliance with the fair use act, and we deleted the offending article, they STILL suspended our account.

I've been a Godaddy customer for over 8 years and service used to be great! Yesterday, I accidentally deleted one of my WordPress websites, and they said the only way to restore it would be for $150! I had no choice -- they said it would take 24 hours, & it still not up. Now they say 72 hours. My fax-through-the-mail also stopped working and again they said they would respond in 72 hours. I just cancelled it. They will be losing a lot of customers.

Calling GoDaddy for help with a product you bought from them? Be prepared for them to say "you need to call X for that, it has nothing to do with us" when, in fact, the issue almost always lies with them. They talked me into upgrading to another email product for my company because could not get my current email system to work properly. They lied about the upgrade as well. They told me the upgraded program come with x, y and z - it came with nothing! Now they are nickel and diming me for everything! All GoDaddy does is pass the buck and lie, pass the buck and lie. If you read all of these reviews and still buy a GoDaddy product you will get what you deserve!

I contracted them 6 weeks ago for web design that was supposed to take 7-10 business days. I wrote all the copy, and laid out every page in great detail. As the 7th and 10th days came and went I reached out to my web designer on the email he sent me, with no response at all. When I called, I was on hold with various customer service reps for over an hour and they said he was away from his desk. They then had me explain everything so they could pass it along. They may be good once the final site is finished (on whatever timeline is convenient for them) but the complete lack of communication and responsiveness is unbelievable!

I'm a web designer by trade and that means I use a lot of hosting co. to get the job done. I had heard awful things about Godaddy from other people in my field but hadn't done any biz with them recently. I can say this with no emotion attached: Dealing with their support staff was THE worst and most unhelpful experience I have had in 15 years of IT and web design.

My domain is up for renewal on March 17th 2018. I renewed my registration along with privacy protection on February 7th online for two years. GoDaddy, days later tried to upsell me to a 6 year renewal charging my checking account the same payment three times. I had my bank reject and reverse two of the payments, since GoDaddy would not correct the duplicate payments. They have since kidnapped and deactivated my domain registration even though the payment went through to renew for two years on February 7th.

As soon as I purchased a domain name from Godaddy I started receiving lots and lots of calls and emails. Nobody told me that I'll have to purchase the privacy coverage otherwise my information will be public. I didn't signed up for that. My email was hacked. My email at the beginning was full of spams and I had to call my credit card to change my information. I don't feel that Godaddy cares about his customers more than the money. Just for reference I paid almost $4000 for a dedicated server and other services. I called and spoke to a supervisor who told me that the only way to stop the calls is to purchase the privacy coverage. What a shame. I'm very upset and never going to buy from this website again.

For eight years we have been a loyal customer and GD has made thousands of dollars from us. Every year they increased their fees and keep upselling. ROI is awful and the customer service is poor. They have no respect for business owners time. It's a great disappointment since they don't care about clients retention. I wish... a long time ago I would have moved my service to another hosting company. They don't appreciate and deserve my account. Don't' make the mistake we made. You will regret it. Stay away from GD. Twice they had my site offline for more than 72 hours and all they say is sorry... what about the business I lost. Who is going to pay for that GD?

Words cannot describe how arrogant, uninformed and rude the person in Tech Support to whom I just spoke was!! Undone by her complete lack of professionalism or boundaries, I called back and spoke with a supervisor. Although, he was polite, it was apparent that there will be minimal, if any, effective follow up. I am taking my business -- and I have given GoDaddy thousands of dollars over the years (I have 120 domain names plus hosting packages, etc.) elsewhere. I would suggest that you do as well. This company is no longer 1st tier!

On 12/19/2018 I ordered a domain name from Go Daddy from website. I copied and pasted the name I wanted from the Facebook page I already have "His Church are his People". I reviewed the email I received from Go Daddy and it had an 'S' at the end people. Since I copied and pasted I am not sure how that would happen but it was late so I made a note to call the next day. I called and spoke to Grant and he corrected the mistake and then proceeded to sell me on a web hosting. The service I had been looking at had free website builder and unlimited email and 50 gigs of space and unlimited bandwidth. Grant assured me Go Daddy would match that and for a dollar a month cheaper. He said if I did not like it I could cancel within 5 business days. He told me the builder was powerful and was just drag and drop. Well I bought it and paid for a year.

After being a loyal customer to Godaddy for 6 years my website was attacked and I called Godaddy for technical advice as my Website & emails were hosted by them. The representative advise me to purchase a anti-malicious, site cleaner/protection system SITELOCK, which I did and assumed everything would be rectified on my site. I was severely mistaken, the program done absolutely nothing and I ended up losing the site and/or having to create an entire new one. All of this was very costly so when they rang me advising my emails (the last service I had active with them) I refused and told the rep I’m happy to leave and explained to him why.

Big mistake going with this company. Support is terrible, and after more research many other sites with better reviews and huge amount of savings. I will be changing over as soon as possible. Thanks for the third day of headaches GoDaddy.

A year ago charged my $110 to "upgrade" my website and they did zero! Now they tried to auto renew after I called, emailed and chatted for 6 months to cancel. They are purely financially driven and the excellent customer service that Bob Parsons instilled is totally gone. They are a total rip off and do anything they can to grab money from you inane way they can. Totally unethical! Avoid GODADDY at all costs. Inmotion is lower cost, excellent service and respects their customers.

I closed my existing GoDaddy account just yesterday. Told I could neither re-model my old website for a new purpose, or transfer the package I bought less than 12 months ago to build a second website. They tried to sell me a new package on the spot, but I declined. Since there is nothing to lose, I might as well see if I can find a better company for the job - there's lots to choose from. So I was not surprised when I received an unsolicited email this morning, telling me there was something in my "cart" on GoDaddy, and that, if I was quick, I could save 25% on it. No harm, I thought, I'll take a look. Turns out the new version of my old package has magically been put into my cart.

I received a decent price to renew my hosting for two years via their chat... I told the guy that I would call to confirm, but still had two more weeks on my plan left... I called after our chat and talked to another guy and now they will not renew at the given rate! Their prices went up over 50% and I told Customer Service how unhappy I am with the treatment! I have been with them since the late 1990s!!! He said, "Good luck and goodbye!!!" VERY VERY BAD CUSTOMER SERVICE!!!

GoDaddy practices bait & switch tactics. I was offered a deal of all my domains & Office365 for the year. The regular renewal will be $206.65 but I can get it for the amount of $165.68. Later I was told that it did not include my O365 but instead that this was for all the domain renewals for 2 years. I requested a supervisor to address the situation & was refused. All you've done is waste my time & cost me money & you should have gotten a supervisor to fix this.

Terrible customer service. Sneaky with charges and hide policies that they quote are hidden and not made readily available. They refuse to make any reasonable refunds quoting a shorter time frame each time. I would never give them my business again. Total rip off company!

You pay for email accounts for your domain but cannot block spam for your users. If you are managing the email accounts for your domain you must create step-by-step instructions for your users to set-up their INDIVIDUAL SPAM FILTERS which must include each individual domain, address and all words you wish to block. Where legitimate email providers allow the email manager to set these filters for all their users... It's amazing how much DRUG spam Godaddy allows!

This was once a spectacular hosting company, but when you really need them in your corner so that you can provide service to the clients of your business, trust me, you will be left stranded in your hour of need. Look elsewhere, unless you are masochistic. I even had one support agent refuse to give me their name when I asked as I wanted to document the conversation. THAT's how bad they've sunk. Go elsewhere for your website hosting needs. I manage several client websites and used GoDaddy as my go-to hosting vendor for them, but now I am rethinking that and looking elsewhere. How low they have sunk. It's really tragic.

Before purchasing any plan had inquired around 4-5 times regarding my required specifications for my website. All the executives like a parrot. They will answers to all the queries as yes. Then they keep following up to buy their plan. I bought Business plus plan and started working on it... then slowly they have their own limitation started. You can't have more than 2 words for your SEO. To add up the fury only the appropriate word only gets picked up if you have mentioned in the first page. Then comes only using those words public must search in search engine.

Bait and switch. Their price for domain purchase states $0.99 (with small print "when you register for two years or more, $0.99 for the first year and $14.99 for the second"), but when you go through the process to purchase, it turns into $79.99 (5 years) even though you specifically choose the 1-year option. Chat guy gives you all types of excuses. He asked for my pin number, which is illegal, then proceeded to threaten me and said that he has my IP address. Very rude and unprofessional. Then he made up the story that 0.99 offer is valid if you're a first-time buyer, even though I was logged in and GODADDY had all my history. Why do they give you the runaround? Where is the customer service? This reminds me of Dell and Microsoft, all scams and overcharges. Time to get rid of GODADDY and move your business to an American company.

I really hate Godaddy, before 2 years it was going. So now each and every support staff of Godaddy is hell dumb, they don't even understand basic terminology of hosting and domain. For every questions they will take you in hold for 10 - 50 minutes and at the end no issue is going to get resolved. This company is really going to close soon. I wish it should go bankrupt and owner should be on road begging for a penny.

I have dozens of domains rented from them. Last few years they are increasing the prices and today someone called me to push the Discount Domain Club Membership in the value of £107.86. They mentioned £9 and the fact that I can cancel my subscription if I change my mind. They charged me £107.86 for no real benefit (I went to see the discounts and they are just crap). When I called for cancellation I was told it is not refundable. But, on the phone call I was told (more than 10 times) that I can cancel this subscription if I do not find it useful. Now I am moving all my domains to another provider, and stay away from this thieves.

Their customer care executive are not at all professional. They removed all my Wordpress plugin without informing me, later on, they said resource utilization was more that is why I have removed all my plugin. Due to this again I have to customize my website. Instead of being apologetic he was asking me to not add more content.

I called up GoDaddy today for tech support regarding a new account and within 15 minutes, my call was disconnecting thrice and on 4th call there was some supervisor who kept arguing with me and denied to give any contact, email ID or number we can register a complaint. Extremely poor.

Extremely misleading. If you choose a one month free trial on a particular product and create a website on that product, then decide to go for a different product, you cannot transfer your website over to a different product. All of my work was lost. I spent a week creating this, for nothing. I chose a free trial of the Online Shop to see what it would look like, but then decided I didn't need the extra expense of e-commerce, but when I purchased the cheaper Business Plan, it would not let me access my almost complete website. Two days and three frustrating conversations later I ended up cancelling everything and claimed a refund. Back to square one. Shame on you Godaddy.

My account was charged for $30 for a domain renewal on a domain that hasn't been in use for 8 months. The card charged isn't even active anymore and yet I was still charged. Called to get it refunded and was told they can't process a refund after 5 days have went by after the charge. It doesn't make sense they're able to charge a debit card that was deactivated several months ago. If you have any old cards on your account, remove them because for some reason they can still charge you even if your card is deactivated...

I got a GoDaddy email account for a business. The renewal is almost 2 weeks away and they have already charged me for another 2 years for an email account that I don't use and haven't for a year. I called customer service, the rep tells me that they have a 120 hour window for refunds. This is now 144 hours since they charged me. The rep goes on to say that if I dispute the charge, they will investigate to see if I agreed to their conditions. I don't like being threatened by a company. STAY AWAY FROM GODADDY.

Tried to register 3 .com domain names. The cart said $11.99 per year for each. I found a coupon off-site to get it to $9.99, but nothing to get it to $0.99. Went on chat room to rectify, but they were unwilling to honor the $0.99 promo even though their ad cited no relevant caveats about the one-time nature of the promo. They offered to provide a discount coupon, but I did not accept since it would not have brought the price to the promo deal they were offering. I asked for a supervisor, but he too was unwilling to honor the promo. He suggested I make a phone call to their 'hotline' (which turned out to be the same # as their Sales #), which I did.

I made a purchase on Friday 5 January 2018 where I bought the domain buy service from Godaddy.com. I received an email from agent Jerry ** the very same day at 10:20 pm telling me that from his experience the price range I offered is low and also from his experience such a domain might cost as much as $50,000. Then he literally stated "Please reply to inform me how you desire to proceed. Once contact attempts of the owner is initiated the service is not refundable". The next day on Saturday 6 Jan 2018 at 8:39 am Beirut time I replied saying, "Please. I wish to refund the service for I am not willing to pay that much."

I am so pissed off with this company. I am no longer in need of their services so I decided to cancel everything. You would think to cancel a service that you do not want would be easy... but hell no! You have to go through some stupid 2-step authentication process and EVEN THEN it will not allow you to cancel the service. I had this 2-step process removed a couple of days ago by emailing the required documentation along with my driver's license that proves who I am. Today I phoned because I was still not able to cancel the service. The representative told me that I need to do the 2-step process (which I removed) in order to do this.

I paid for a website design through a website design company. When she decided she didn't want to host it anymore, she recommended GoDaddy. I called them and told them the situation and they said they needed log-ins, etc which we provided. My website was up and running from January of 2017 through November 29 of 2017. I told someone to check out my website and when she tried to go on it in December of 2017, she couldn't get on it. She called and told me and I tried it and also couldn't go on it. I called Go Daddy and told them I paid for 3 years of hosting with them and all of a sudden my website was gone. They said I never migrated it over to GoDaddy. I said "how was I to know that I was supposed to do this?" The site was up and running.

Someone needs to start a class-action suit against Godaddy?

I bought a domain from Godaddy.com for my new business. Everything was going fine until GoDaddy close to lock down the account out of the blue. Now I'm losing 10s of 1000s of dollars a day, had to debt on a loan and my home is being repossessed. My family is now living out of our car and if lucky we can stay at a local homeless shelter both of which are great places to raise your kids. I was told by GoDaddy to upload documents I never had. Even after filing a BBB case and stealing my support reps of the problems they did not care one bit and just laughed at me like I was worthless.

I fell for one of their "best value deals" and signed on for several years on the domain name. As the other services came up for renewal, I was able to allow them to expire, but the domain had three years more than anything else. They claim they emailed me but I only got one email saying that my card on file had expired (in 2014) and I didn't have to do anything if I no longer wanted the services. Apparently they claim this only related to one small charge - they managed to get another $300 and auto renewed the domain for another 5 years! When I noticed and called, they said they could not refund the charge and to go to my credit card company because they shouldn't have put the charge through. Neither the card company nor Godaddy will make good on this charge, when the site has been inactive for years. They were glib and snide when I spoke with a supervisor. Hate these people.

Had GoDaddy do some simple changes to wordpress. WHAT A DISASTER! Not only did they not do the changes right I am fighting with them for the last 3 days to fix the site to original view before they touched it. DON'T waste your time using them-- plenty of other to host, buy domain and do competent web work.

For several years GoDaddy has been enabling me to receive my business emails on my Gmail account. Last time I renewed this service with them they changed the way this works so I no longer get my business emails in Gmail. They refuse to help me get them forwarded to my Gmail account so even though I have paid them I do not get my business emails without a lengthy and complicated process every time I need to check email. On top of that they are bouncing emails from existing clients, and probably clients I don't realize are trying to reach me. I am beyond frustrated with them.

If you select auto renew, you will likely be misled into thinking you will be renewed for 1 year, instead you will get a surprise bill for whatever term was the original signup period. In my case it was 5 years! GoDaddy refused to fix the situation and instead blamed me for being a victim of their own deceit. I'm a long time customer with GoDaddy, and was generally satisfied, but now I no longer feel I can trust them. Do yourself a favour and stay away. If you are an existing customer, then I suggest that you invalidate your payment options to prevent a surprise billing that they will refuse to correct.

I'm not done with website. It is beyond frustrating trying to get things done. They must be totally overloaded and short handed. Unable to communicate with usual emails. Unable to reach person assigned to my job. Long hold time to talk to anyone. They are helpful but little seems to get done on the website. No way to tell how long this will go on but next communication set for Dec. 22 9 days off.

I spent over 50 hours starting my own website. I went out of the country and when I came back I wanted to work on it more and it was gone. Turns out I was in the "trial" period and I hadn't "clicked" on auto-renew so rather than holding onto my website and all of the work I had done on this they just decided to DELETE it ALL... Really??? This is MY website, MY work, MY time... How dare you do this??? I will never ever recommend them or use them at all. Use another site and don't waste your time and money.

I am so regretful that I bought domain names from GoDaddy. They suspended one of my domains because of a court order from another country even though the court order wasn't absolute. They just suspend customer’s domains then they review the legal issue.