Godaddy.com Reviews

If you use this site make sure you have your auto-renew to off and even then keep track the renewal time. Also remove your credit card number after the initial transaction has gone through. I cancelled my domain and was charged anyway. I disputed the charge with my bank and it was taken off. Then the charged was reversed back to my card. Not only am I out $75 bucks, I don't have a domain any longer. They said if they can get it back it would cost another $50 bucks to reinstate. Are you kidding me! This is stealing in my book. It isn't right and I will never use Godaddy again. If you use this site beware and look at the other reviews about this company. I'm not the first one that this has happened to.

We have just discovered that for the past 4 days now our website which has been hosted by Godaddy for 2 years has suddenly become very slow taking up to over a minute to load. All subscription is updated and no issues there, they're quick to take your money but fail to offer a reliable service. For most of yesterday my partner has contacted GD's customer support and they have failed to get the page even redirected elsewhere. As a test we asked GD yesterday to direct it via YouTube. We requested they do this as they failed to previously fix the slow issues with our site.

I register / host websites through GoDaddy for approx a decade - which are paid in full on auto-renewal. Then two months ago, I started getting email notices from GoDaddy that I had an outstanding balance and needed to update my billing information to resolve it. This billing request made no sense as my orders were paid in full. I contacted GoDaddy. In short: Turns out GoDaddy enlisted me without my permission or knowledge for a "free month trial" of their online "building service" which then automatically became a paid subscription service after the month was up. After contacting GoDaddy (long distance at my expense) I was informed that the "charge outstanding" was actually not a charge at all but an option to enroll if accepted by putting in billing info.

Once they have your money you will never see it again. I tried to cancel after they auto renewed for me without my permission, but they refuse to refund. I will never do business with this joke of a company again, and I will tell everyone I know to stay clear as well. Terrible customer "service". Do yourself a favor, and stay far away from companies like this that only care about getting in your wallet and nothing else.

Who would have thought that it could be SO COMPLICATED to perform basic functions for your hosted website? Every time I want to edit my website, I have to guess randomly until I find the "WP Adim" option... I just can't figure out the logic. So much for "three click design". The prices really aren't great. If I hadn't made the mistake of purchasing for multiple years, I'd be looking for a new host.

Godaddy sell customer detail. Booked domain from Godaddy 22 Nov and we receive many more call message and email from web developer, digital marketing company, health insurance company for employee health. Even I received a call from water supply vendor in office.

I have used GoDaddy for 7 years for my business, and have several email addresses with them. I thought they were okay, albeit quite slow, especially when loading emails on my phone. But yesterday I found a fatal error in their system. A client had sent me a work order with a 27 MB attachment on November 3. Yesterday (November 16) they asking how the work was coming. Work? What work? I never got an email...? They were able to show me the email they had sent me - TWO weeks ago.

This is only the second time I've ever written an online complaint, but I have to warn folks about this. I'm a network engineer for several commercial clients. As a courtesy, I manage their website, email and domain issues with GoDaddy. To keep it simple, I set up a single bank account to pay for the various GoDaddy accounts, then the clients just reimburse me. I am extremely careful to NEVER leave the automatic renewal option selected, because I don't want to pay GoDaddy before I confirm that the client wants to renew.

I called and cancelled my service but they still charged my account saying I didnt state specifically what services I wanted cancelled. They refuse to refund renewal even though I dont want their services.

This is the worst website building website I have ever used. I asked them to take me off their automated renewal option because the website does not do what I need it too, they didn't take me off the listing apparently. They charged me over $200 which I found on my bank statement. I called them to have them reverse the charges and they said since it's been 3 days over their 30 day policy they can't refund me. I mean for 3 days I find that ridiculous, I even asked to be charged only for the month and refund me the rest and she refused anything I asked. I even asked to speak to someone higher in position about this policy and got denied that as well. If I can give them NO STARS I would. Taking advantage of people like this is so wrong.

I was set for the auto-renew of my web domains for years. Because I cancelled the Amex credit card, the payment that I set up for in years past, didn't go through. No call or email from Godaddy. I only received an email that the domains had been cancelled. I immediately called when I got the email. They wanted to charge $120 per website to renew because they said it had been past 30 days! Wow. But the rep said they will discount to $55. Gee thanks. $165 for 3 sites to get them back! Almost seems like blackmail. I only paid for one and let the other two go. Cost was $55.17.

As a business person, developer and multi domain owner, I have been dealing with GoDaddy's deceptive traps for a decade. Today was the final straw, I went to renew one of my domains and of course in the process of clicking on the 1 domain that was coming due, GoDaddy stacked up all my domains on one multi year payment page for renewal, none of them due, except the one I clicked on that was due for renewal, as I tried to remove the others from the page, my screen suddenly changed and said, "Thank you for payment and here's your receipt."

Received telemarketing call from Godaddy.com sales telling me that they will be phasing out the Workspace email program and that I need to switch over to Office 365. The Rep said that I could either have Godaddy migrate the archive email over at $100. Per email box, or do it myself by backing up the email boxes as .PST files and importing them in. I opted to do it myself, Rep stated that I would be saving money by switching to Office 365. I spent two days and countless hours on the phone with customer support trying to migrate my email boxes over.

Very disappointing with the hosting service provided by Godaddy. Zero level of security you can expect from the support team. Having paid more than any other service provider. Godaddy still not secure your website hosted with them nor suggest you to buy security plans.

They give you the option of trying something for free. They won't allow you to use the coupon. They offer if you decide you like it after you've tried it - THE dumbest thing I've ever heard of. Then when you ask about it, they talk to you like you're an idiot for accepting their offer to try it for free instead of just jumping ship for a new untested product.

I was administering an GoDaddy VPS purchased by my client. My nightmare started when the server went down. It's still down for last 48 hours. The chat is only for sales. Most of the agent even do not understand technical terms like name server, DNS zone, etc. On phone call they again will ask you stupid question irrelevant to your problem and put you on hold to make hear you their advt. When RDP not working your ping monitor shows it's down. "1 day, 13 hours ago. Reboot Server. Invalid. Your request cannot be completed. Please make sure Parallels Tools is installed and the service is running. Contact support for help. The answer you get it's name server issue. You need to get a domain from GoDaddy." The support chat remains offline throughout the day.

We were able to work this out with GoDaddy. We spoke to a claims specialist and to this day will be forever grateful to Christi at GoDaddy. She listened and work very hard on our behalf to get this resolved. GoDaddy issued us a full refund. The reason given to us, "in the end, GoDaddy realized it was the right thing to do." This was a substantial transaction and would have been financially devastating for us. Thank you again Christi and thank you to everyone at GoDaddy who helped us to get this resolved. I want everyone to know, that because of this, I will do business with GoDaddy in the future and now give them a five star rating.

I wanted a .com for my business, I was able to create it on Godaddy.com with quite a bit of difficulty, I paid $27 for two years and thought that was it. Apparently not so, they shut me down after 30 days then demanded $120 per year to keep it there available for the public to see. I wasted hours of my time and got taken for $27 and now my business looks like a loser because the website I never knew how to use in the first place is gone, people will think I'm out of business now. Recap: there is not enough clear explanation of how it is done with the building & billing, like I said before I thought I had this all under control with the time I wasted putting into it, then spent money advertising on paper with the .com which is all useless now because I refuse to be extorted to get my .com out of hijack mode.

READ THE FINE PRINT!! Be careful using Godaddy's auto renew feature. They always try to get you to renew domains for 2 years at a time. If you do 2 years, then you only have five days to cancel or request a refund instead of 45 days if you renew for 1 year. They are interested in getting your money and keeping it.

A person unrelated to me with a different name used a stolen credit card and called into GoDaddy support. The support person bypassed ALL security measures and changed the account email address on file, security pin, username, password, credit card info, and physical address. Subsequently, this person had access to not only my websites but all my personal identifiable info (PII). They also have access to all of my websites and all content within the website and are able to change it at their will. Their support team said to gain access back to my account I need to take this person to court for legal grievance. This is ridiculous and completely unacceptable for their failure to circumvent security measures. NEVER do business with GoDaddy.

I called customer service on Oct. 1, 2017 requesting to cancel my account. The customer representative refused to do so, instead forced me to include 2-step verification on my account. I called in again, on 10/13/2017 spoke to Mr. ** and Mr. **, who once again, refused to cancel and refund my account. Instead say, "The fees are non-refundable". This is atrocious policy as I had called specifically on Oct. 1, 2017 to cancel my account. Now they claim it is non-refundable account. Unscrupulous company and behavior.

This company has turned horrible. My company has been with them for over a decade. At first, I sincerely felt that GoDaddy was a good company. I rarely had any issues. Now, issue after issue, time after time. The service is beyond deplorable now. When you try to fix the issue at hand they are trying to sell you some b/s product. They only give a crap about driving sales. Low intro rates then they jack up their prices after you are established with them. They become very very expensive after your "intro period". The ugliest conduct of late (?), the attempt to shift the burden onto their customers. I AM DONE. We are leaving GoDaddy at any and all costs. I strongly STRONGLY advise you to think twice before you conduct business with this company.

On 9/20/17, I searched for a domain name through ICANN WHOIS; I found out that the ownership of the domain had expired in Mid-July. At that time, I contacted GoDaddy.com and the representative advised me to put a “back order” on the domain, that it would take 7 days to obtain ownership, he stated that because no action had been taken since July I would automatically be the next in line as I had the back order. 7 days later I contacted GoDaddy.com to follow up on the status of the order, they stated that It would take up to 20 days for the process to be completed, this representative also assured me that it seems that previous ownership was being deleted and very likely I would become the next owner, which raised concern as I was previously assured that I would be the owner.

GoDaddy is not sending renewal emails for domain expiration, then they are selling domain under their own company. I had a domain since 2014 and I noticed, that my website is down. I have contacted their support, but they told me that they sent me several renewal notifications. I'm checking email daily, receiving offers from GoDaddy nonstop, but not a renewal notification emails. My domain is listed now at them as Premium and is selling for 2500$. On all other sites ie domain.com my domain is listed as "not available". Looks like this is their normal "legal" procedure how to get hands on premium domains, but I'm afraid is legal. Not ethical for sure. I have sent complaint to ICANN, where I found out that they have special section for Not receiving renewal notifications. Looks like this is common fraud.

Yesterday, September 25, 2017, GoDaddy's WorkSpace email went down for approximately 12 hours. My company was not alone in this. This event affected businesses across North America. GoDaddy provided no explanation as to the cause or to how long the email system would be out. After several attempts to reach GoDaddy, I finally reached customer service. I was told WorkSpace email is "old and outdated" then they proceeded to up-sell me Office 360 and how Office 360 never goes down. I expressed my concern that GoDaddy was trying to take advantage of people in a bad situation that GoDaddy had caused. My company will be moving our service to another provider.

A horrifically unethical company who must have taken a whole day or longer of my life; wasted going back and forth with support due to their misinformation and incompetence. Everything I try to do with them is a big hassle. For example, I have had to attempt a domain transfer 4 times because they keep refusing it. They come up with a new excuse each time which they should have told me before providing me with the wrong information. Like today they gave me the wrong transfer code. Their domain transfer instructions page is incorrect. They list 6 steps and say that's it at the end. It isn't because you then have to go and accept on a hidden page, otherwise they keep your domain. One big scam to keep you with them and keep trying to upsell.

This company does business in spite of itself, they are horrid to work with. I was not on auto-renewal, but I ended up being charged on auto renewal, charged 3 time the amount I was to pay. Called, and called, someone was always going to get back to me. I get a call over 30 day after this mess and now no one can help me because I only had 30 days to get a refund, and my records were confusing in the notes someone left. Anyone would give you better service than this company. So I moved my accounts and wanted a refund on the 2+ years I am not using. Was told someone would get back to me. I will never see a refund. Not a company you want to give your hard earned monies to.

I bought a domain name from Godaddy.com, a month later they billed me for the website builder service that I didn't order. If I wouldn't have gotten an email on the use of the card I probably wouldn’t have known about the charge until I was past their deadline for their refund policy. Although they took me off the list so that wouldn't happen again, I explain to them that that is shady business practice to bill someone’s card for a service that they didn't request. Be careful when providing this company with your cc information.

Please do not use this for a domain or hosting service. Mine ran out and all I needed was to update my credit card info. Instead I found out after spending thousands of dollars to get my graphic designer to build the site, they deleted it. Without telling then asked if my designer had a backup and that they would be more than happy to rebuild my site. What the **. All I was trying to do is give them my credit card to renew my domain and hosting??? Now my graphic designer has no backup and all those months and money wasted and they have no answer for me.

I registered a domain on 9/10/2017 and within MINUTES... I started receiving calls from spoofed numbers with incoherent callers offering me services. As of 9/13 I have received 37 calls. All times of day. Amazingly enough I received a call from Godaddy tonight and when I told the caller that I was getting the calls he said "You should've got the privacy..." So because I didn't pay 2.00 they sold my info. WOW... NEVER AGAIN!

I did not even know of the existence of GoDaddy or what the company is. I've never had any business dealings with them and never provided them with any of my credit card details. So I was surprised to get a message from my bank stating that the bank had put a hold on my credit card due to dodgy activity. When I enquired as to what this suspicious activity was, they informed me that GoDaddy had made a transaction of $0.00. Apparently criminals do this to first test to see if the card is working and then if they are able to obtain a balance, then proceed to wipe the entire account out. They also do this because $0.00 transaction often remain invisible. I think this is absolutely disgraceful. These people are internet service providers and involved in the telecommunications industry. I can't believe an internet service provider that I have nothing to do with has attempted to wipe my account out! How did they get a hold of my credit card details???

I've had very good experience with GoDaddy going back to 2011 when I started my business. Since then, my website was hacked and so they sold additional services to me. It was hacked again and they wanted to charge me to fix it and then sell more services to me. I changed providers and have not had a problem since. They have also upsold 12 and 24-month terms on products and the reps specifically said that if we need to cancel anything, there would be a pro-rated refund. I discovered upon canceling, that there is no refund after 30 days from initiating the order. Hence we paid for products for 1 to 2 years that we only used for 1-2 months. I've changed our services to other providers and will not go back to GoDaddy.

First, everything that I am stating is absolute fact, and is indisputable with GoDaddy. Their company has proven to me that they are more interested in taking money from unsuspecting customers, without any regard for providing a quality service in exchange. Spending $3,400 on a simple website I should have been treated with a higher level of dignity than they have provided.

WHAT is happening to GoDaddy?! I have had nothing but good experiences with GoDaddy until today. I have numerous URLs that I have purchased throughout the years, and recently have launched my new business URL through them. Apparently you used to get email credits associated to URLs you purchased, which they haven't done in 4 years. I had email credits, which were NOT listed as being associated with specific URLs. I set up my business emails with these credits and they were attached to random URLs I owned - NOT COMMUNICATED. So when I let a URL expire that I did not use, one of my business emails were abolished - NOT COMMUNICATED.

I absolutely regret using this company. I purchased a domain through GoDaddy.com and in less than 24 hrs I started receiving spam calls non-stop at the point I've had to change my phone number. My email account is now full of spam and even personal emails from web developers from India and the most unusual places, but that is nothing. My bank blocked my card when someone attempted using it at a gas station in a state I've never been before. The card hacked was the same one I used for GoDaddy.com and it was the only time I've used this card in over two weeks. The hack happened exactly two days after paying to GoDaddy.com.

I have been with GoDaddy for 10 years and after several instances of high-pressure sales tactics, I have decided to move website hosting to another site. GoDadddy's refund policy is that they will not refund for any services that are more than 30 days old. This fails to take into account that hosting was done 5 months before the hosting was needed to be reviewed. After renewing for an additional 2 years on hosting that has not taken place yet and will actually start in December, GoDaddy will keep the $225 renewal payment. It is nice to see that GoDaddy will keep money for future services that will not be used and refuses to give any aspect of the money back even if the service that was purchased is 3 months away. GoDaddy seems to be only concerned with making money to help pay for their endorsements, Super Bowl commercials or head honchos.

GoDaddy went into my Credit Card and charged over $200,00 for Domain names that I did not authorize! I wish I had caught what they had done earlier but due to illness did not see the charges. When I did and called the woman took the charges off, shortly thereafter they emailed me to say they could not refund the charges. As we speak I am on hold with GoDaddy to speak to a Supervisor, who I was told is very busy. Now I know why. The internet is filled with complaints on this very same matter. I thought I was unusual because of my illness. When I spoke to the woman I asked that absolutely no charges be made to my account without my approval. Today the man said he did not see that which means they will continue charging. Please be careful...

I have wasted a lot of money dealing with GoDaddy. I'm even going to name names. Christopher **, Chase **, and countless more - all giving incomplete and grossly inaccurate info. Chris was especially a problem. He sold me a package and then set it up incorrectly - or gave the wrong info to those who did set it up. After I bought the package I found out ALL the limitations: especially be prepared that they will NOT DO ONE THING FOR YOU in terms of helping to bring your sites over from other hosting places.

2 years ago, I bought 5 domains and paid for them. 2 years later, I noticed an unauthorized charge on my credit card statement of over $200. When I called customer support, they said it was an automatic and non-refundable. They also mentioned that only certain customers were called to verify auto-renewal and not all could be reached, even if I did have 5 domains with them. The supervisor, Christi was not helpful and could not understand where I was coming from when I said I wanted a refund and did not consent to this charge. I have now opted out of auto renewal, although I didn't opt into it to begin with - they take it upon themselves to do so. I will never use Godaddy again and would recommend steering clear from them. Unfortunate that they can get away with this.

Godaddy's sales model is to call their clients INCESSANTLY about sales offers and upgrades. I have finally lost my patience with them and I am pulling my business from them. Their ease of use and tools that make hosting and purchasing a website are irrelevant when they've decided to unleash their bloodhound sales force on their clients. 2 or 3 calls in a week?! No thank you.

GoDaddy has been hosting my website for about a year. In that time, it's never been down until today. When the website went down today, GoDaddy got it working again within minutes. It had crashed due to an update needed on a plug-in that I hadn't yet done. This is the 3rd or so times that I've called GoDaddy for help or with questions. Each time, I've gotten excellent service.

I have repeatedly received calls from Godaddy support team for renewal of my domains which I am not using. Inspite of very clear response that I don't want to renew those domains, suddenly I am charged $30 for the domains which are of no use. I have tried this earlier and tried again today... To remove my credit card from payment method but in spite of no domain/product is set of auto renew, I cannot remove the credit card from their website and it shows incorrect message that my products are linked with this payment method. Clearly this is a deceptive implementation with that we see no exit.

I have dealt with Godaddy for 20 years, up to this point things have gone somewhat what; For a while three months before your Domain name would expire they would over aggressively call, call and call you to renew your Domain name; then I noticed the calls stopped and today I found out why no more aggressive calls. Godaddy now adds your expired domain name to what they call an "auction list" and places a very high price for you to buy it back; there is no one bidding for your name, Godaddy has taken possession of your Domain name and is holding it hostage for a price.

Recently had technical issue which had to be fixed @ the 'backend' on GoDaddy server. To compensate for the problem, customer service rep offered discount on all our product renewals. Discovered that two key and costly products were NOT included in the discounted renewal. No replies to my emails in follow-up. Also, GoDaddy requires users to upgrade from 'certified' domain to McAfee 'trusted site.' Their email offered the upgrade for free. After upgrading, we received a bill for annual cost from McAfee/GoDaddy. Users should be careful to check their billing on GoDaddy!

Definitely Fishy... I FIRED Godaddy today. I had a VPS with Godaddy for quite some time, but let them go. I've had their service for approximately since the last 4 or 5 years. I started out with shared hosting. Then was told by support that if I went on over to VPS service, I could do a lot more with my websites etc... While this may have been true, I was also told that I wouldn't have "telephone" tech support any longer, but had to have support via chat instead. That changed quick when I encountered my 1st problem. It then became, "Oh we don't handle that kind of issue". This should have been my "RED FLAG!"

I had a domain name for 20 years. Due to some error it did not get renewed. GoDaddy wanted to sell it back to me for an exorbitant amount claiming that there was heavy bidding for the domain name. For the past year I've been checking. Nobody has purchased it. When I go to the URL, the company is parked there. They want to sell it to me for $9999! There is clearly no demand for this domain name, but they figured that if someone had it for that long, they will be desperate. This may be legal, but it's highly unethical.

For two years now (over 6 telephone calls, multiple emails and several complaint forms later) I have been asking to be removed as a contact from an account that I use to be a contact for. The holder of the domains on this account is a fraud and has been charged and convicted of such on at least two different occasions. I keep getting assured that my name and email address has been removed but yet I still receive communications! I am so frustrated as each and every person I speak to assures me it was taken care of!

They misrepresent their services, BE AWARE! Once you paid they don't do refunds. I called to find out if they could do anything about a note that came up on Google search when my page was searched, "this page may be hacked". I cleaned my page from malware on my own and submitted a ticket to Google for review, after several days of waiting for Google's reply I decided to pay Godaddy.com to make their magic as they assure me they were able to remove that note immediately after paying $250, they not only were not able to remove it immediately as they promised and submitted a ticket as I did it myself a few days ago but they charged to my CC $320 for a product they originally offered for $250. Their sales agents will do anything to get your money.

Facing problem of hacking at Godaddy. Very poor data security and if we ask for backup they ask for more money. So I don't think that Godaddy's doing a fair business. It may be scam. May be Godaddy don't have income from their domain and hosting services. :)

Had been without Godaddy for some years. Discovered recently of unauthorized charges. Upgraded the subscription without any notification and increased the charges. Explanation was simply they don't have the package subscribed initially available anymore.

I was charged 5 times from 2013 to current for an auction membership which I never nor know anything about. I have been a customer of GoDaddy for over 20 years and owning over 20 domains. I received an email saying I was charged for this auction membership. When I called and spoke to Christi, the billing supervisor, she said there are no refunds for this product?! I explained I never authorized this charge and did not notice the charges previously but she was unwilling to remove the charge. I will be changing companies and would not recommend GoDaddy as I do not trust that they will not add on things that were not authorized and claim that they are an auto renewal.

So I paid a developer to make my site and then GoDaddy removed the site and from their website builder and then gave me 2 credits for website builder, then told me that what I had was a basic website builder, then while speaking to the rep they said It would cost me about 239 to have my website built and told me that if I clicked on the Business Plus link it would only take me to the personal builder that was free. And that it didn't matter what link I clicked it would only take me to the personal builder false advertising, then proceeded to say that the site would still cost me $180, for restoring a site to make a copy of so that I could have it moved else where, and then told me there is no free Business Builder Plus options once I showed them this.

I cancelled all further charges to my account after I noticed my card was charged on 05/27/17. On 07/13/17 I was charged an additional fee. I called and talked with billing. They said it was an error on their part and the charge was reentered. I told him I had cancelled any future order and he said it was a previous order that had failed to be processed. I asked what I could do. He said, "all charges are non-refundable". I would have needed to contact them within 30 days. I received the charge on 07/13/17, today is 07/17/17. Within the 30 limit. He said the charge was issued on 05/27/17, therefore, it's non-refundable. My best advice is not to do business with this company. And any domains you wish to purchase make sure about their refundability. There are better products out there.

Godaddy.com charged my credit card 5 times without my consent. If I am only one person and this happened to me 5 times, imagine how many times Godaddy unlawfully commits theft of funds of others who in good faith give their credit cards to this untrustworthy organization. It will be very unsatisfactory and sad if I have to cancel all accounts and take a judicial action for an insignificant amount that godaddy charged illegal in my account and unless not try to offer something or check about this situation. Would be easy refund or offer me some credit.

If you are within 60 days of your renewal, you won't be able to check your email, and customer service is zero help. I'll be moving my account as fast as I can!!! (domain hosting and email). They suck!!! The customer service person is nice enough, but obvious they can't do anything. Horrible!! I've paid them a bunch of $$ for nothing! Never again.

Godaddy refuses to issue refunds when outside of 30 days because it is their "policy". When my hosting plan on an expired domain auto-renewed I called 40 days after the renewal. But because I had called 10 days later they refused to issue a refund even though I would not be using the product for the remainder of the year. In response, I offered to pay for 2 months of service but they again refused. Then the customer service "supervisor" repeated back to me what I had explained to her and said, "What am I missing?" She was extremely rude and not open to listening to my situation. This company is just simply not focused on the customer and simply treats you as a number. I will never use Godaddy again for hosting.

Lose all your work and get abused in the process: STEER CLEAR - I spent GBP2,700 with this company after spending 10 years taking unique photographs of life and scenes in Myanmar (Burma). I spent around 16 months selecting and improving 730 of my best pictures from the 21,000 pics which I’d taken of accessible places to way off-limits gem pics and accurately labeling them and then a solid two years at the British Library and online and reading altogether 43 books on the history of the places of interest to tourists and the politics and background of the Bamar and of the 147 ethic groups.

Godaddy.com charged my credit card three times without my consent. First, Godaddy.com gave one of my business accounts to an unauthorized individual who blocked me from the account and charged my credit card. Secondly Godaddy charged me for what they claimed to be a free trial. Finally, without request or consent, Godaddy charged a domain name for a second year and again refused to refund the money. If I am only one person and this happened to me three times, imagine how many times Godaddy unlawfully commits theft of funds of others who in good faith give their credit cards to this untrustworthy organization. All conversations have been recorded and will be posted publicly to warn the public of these unlawful practice by Godaddy.

I contacted Godaddy a few weeks ago regarding a domain that I wanted for my business. I was told it was not available and the rep convinced me to buy a variation of the name and its variables (.net, .biz, etc.) In the conversation with the rep, I mentioned that I think the whole domain acquisition for resale business is B.S. and hurtful to actual business owners and he informed me that he himself did this. I told him I thought that an actual domain re-seller working for a domain provider was a conflict of interest but he informed me that it is not... OK. During the process of purchasing my roughly $300 domain package, I was never informed that the domain I really wanted would be expiring within a week. A few days later while trying to see if I can make an offer on the domain I wanted originally I see that it has expired and is at auction with none other than Godaddy (If it is expired why is it not available? Why is it at auction?).

Set up a new website today. They took my money in seconds. Had a problem with creating just one email account. Told to check back in 1 hour. Now told up to 3 business day, which puts it out almost a week from now with weekend and 4th of July. Asked for a refund. Told takes 1 week and I can't move my domain name because they have it locked. Ohhhh, for $59 more they will create it for me by the end of the phone call. This company is fraud...

DO NOT USE THIS SERVICE WITHOUT DOING RESEARCH OF WEBSITE DESIGN PROVIDERS! I Paid $1300 for website design plus $200 for useless annual hosting. After 3 weeks, I received what they called "a draft" which is nothing more than a template with my data pushed into it. There was absolutely no professionalism to this "design". They took my word processing document, converted it to html, and plugged it into a tab copied from my old website called THINGS TO DO. There were subcategories in this word document, as well as labeled photos by all items. They put NO photos into the "draft" website under THINGS TO DO TAB. Instead, they put all photos will-nilly into a TAB called RENTAL PROPERTY.

I trusted GoDaddy to migrate my server two month ago, received confirmation that the migration completed, started new website thinking all new data will be loaded on the new server but it was still loading on the old server. Two months of work was lost when they deleted the old server. Why was my new data being loaded on the old server? No one could answer that and they did not care. No one can make a decision to help me with this serious mistake. Most frustrating experience. I am stuck with them for three years, they did not show any concern when I told them I was very disappointed with their service and I wanted to cancel, they did not even ask me why.

Charging me auto billing - I have been out of the country for a month and upon my return saw a charge for $50.32 from Godaddy - A service recommended to me by a computer helper that I never used at all. I called billing to ask for it to be removed and even escalated up to senior billing management who didn't care either and both indicated this is the way they do business and all are happy with it. I am not. I want everyone who is looking at this company to know they take your money and do nothing to earn it and they charge you for no service and do nothing to try to satisfy their alleged "customers". God save us from these tech companies.

I set up a payment arrangement for my Domain payment. I was provided confidence that I would be able to get additional time before my domain would be removed and website would be delete. Next thing you know, my website was deleted. Causing me missed business. I called in to complain and have it reversed. I explained I only wanted to be charged for the domain, not the website builder. Quoting my rep on the cost for the domain at "$20". Later I found out he charged it for $140, and because they actually can get your website back after they "delete it permanently" decided to authorize the charge for the website builder... I didn't give him permission to do that.

I had a tech delete my website and then requested I'd pay a restore fee of $60. When I called back to speak with a supervisor the log showed as if I deleted my own website on the account. You would think that a public company would cover all possible ways to ensure that each staff log in shows so things like these could be traced. I'm just wondering how many other clients are there who being ripped off??? I hope that someone will investigate their business practices. Chances are they may uncover some more fraudulent business practices.

I have been paying Godaddy for website builder and 2 domains for 5 years now and just lost everything due to their website editor "upgrade" which requires you to throw out the old website and start from scratch. I have used competitors' products and Godaddy has me tearing my hair out for the following reasons. Their website is full of useless information trying to get you to purchase items that don't relate to holding and editing your personal website. Why is it so difficult to edit my website using Godaddy and so easy in WordPress and other sites?

A customer service rep called me to upgrade my account which I agreed to. Unknown to me, he actually set-up a new account and essentially double billed me. When it was discovered they refused to reimburse me. The customer service person was absolutely rude. She took down my website even though it is paid through 2018. She told me I would lose the domain name which was incorrect. It's now 6 months later and GoDaddy customer service called me again to ask about my account. Again, refusing to reimburse me or acknowledge their fraudulent behavior.

Godaddy.com is the worst. They hate Macs. They don't care, they don't respond. They won't help you. They laugh at you and enjoy seeing you suffer. I think Godaddy.com is a Russian front organization. They seem to exist only to ditch people by the side of the road. Take your money to the river, burn it and throw it in. NoDaddy.

I set up a store on GoDaddy several days ago. It was straight forward and simple to do and I was able to build the store in 1 day. However, I spent 3 days on the phone with 11 different customer service reps (Plus two on chat) trying to get my site to go live. All have been polite and confused as to why there is a problem. All said it shouldn't be difficult and gave basic recommendations which didn't work and told me to wait. It is finally live after dealing with the 13th GoDaddy employee who discovered the issue. But, all my domain names are not forwarded as promised which will entail more phone calls.

GoDaddy does not respond to requests. Their customer service has gone downhill over the last couple of years (I used to love working with them). I have requested more than once that I be called before they charge for a renewal, because they charge for an entire year, and at times, this is more than I can afford. They just did this again and made me short for the month. When I called customer service, the rep was very "snippy"--something that never used to happen at GoDaddy. He tried to make me feel "stupid," and as I have a Ph.D., I did not appreciate his tone! I am going to look elsewhere for services.

I have purchased the email domain service along with the domain. I have been doing this for long and did not realize the service is only allow to create one email user (2017 who does this?) and yet I only be able to find out when I tried to create another user (eg: email1@domain.com and email2@domain.com). Made the call to Godaddy Asia, bad service and manner. They refused due to the fact it's a monthly product. Called the States hotline, the girl did the refund and told me to wait for the refund to be shown. Months later, randomly got the email saying, "We were unable to do the refund. Bye now." CALLED AGAIN, some customer rep named Sharon gave me attitude, not helpful at all, told me the same crap, said they cannot do it. Again this one with attitude did not ask me to wait while put on hold. Talking tone like she trying to school me.

GODADDY.COM DELETED ALL MY DATES AND MY RIGHTS PROPERTIES. A year and a half ago, I rented a VPS server from the hosting and e-mail hosting company Godaddy.com. Previously the company had sold me a 2GB RAM server and after a couple of weeks, I was testing the 2GB server and a godaddy vendor, had convinced me to upgrade to a 3GB RAM server, being that this server was the only one I used until recently to do my projects and register, having some domains of my property hosted on my VPS server that I finally acquired.

Couple of days I've purchased two domains for my husband so he can build a website for his wonderful underwater aquatic therapy for disabled people. Today I've received an email from Godaddy.com telling me I have to verify my identity by clicking on a link in the email and submit a government issued ID. I called their customer service desk and told the young man I am not sure the email is from Godaddy. I told him I don't feel comfortable clicking on links in emails and I don't feel comfortable sending my ID via email.

So after 2 years of okay service but a working and growing WordPress blog they modified something because they did not like my theme or something because all of sudden no one could access the blog. I called and sat on the phone for like many many hours and they could do nothing to help fix the problem. But they could offer a service that I pay for that could find the issue. So I move the blog to a different place that give free SSL cert. Way better service. Oh and my theme works 100% better. The whole blog is way faster. The pageviews have gone way up. I hope soon they will be almost to where I thought they should be.

My wife set up her business website through these con artists and we were going to drop them and go with BluHost until a scumbag salesman named Daniel ** talked her into switching from Website Builder Business Plus to GoCentral Business. She asked him repeatedly if her dashboard and email would transfer over and he assured that they would. Lie. She bought the GoCentral and renewed her domain name, rebuilt her website and published it to the net. Then we couldn't find her website, either as administrator or as a customer. Called these morons, got the site back up and was told by yet another scumbag salesman that her email and dashboard would be fine. Lie. A WEEK later found that her email accounts, along with customer info, had disappeared and the site was again invisible to the general public.

I have been a user with Godaddy.com since near its conception. Off and on throughout the years as an entrepreneur, I have needed to park several different domains and have used quite a few. In the last two years since 2015, every single time I call in for assistance or to cancel a feature or for any needed assistance, the call always starts out with a positive hello and a nice greeting. But the moment you ask for the help you need or you maybe point out something that isn't necessarily you're doing, the rep answering your call goes into this mode that reminds me of the office techies from the 90s that are super disgruntled because they don't make enough money and are rude and arrogant AF because they think they know more than you do.

I've been a GoDaddy member for a number of years. I've noticed that their customer service has been steadily decreasing. My website got hacked with malware, which hurt my Google ranking. I contacted GoDaddy and they sold me on their website builder. Once I got that, I found out that you couldn't customize your website and had to follow a strict template. In addition, their software program has no back button if a mistake is made. Essentially, the data entered kept getting deleted and I couldn't go back, but had to start from scratch all over. I canceled this. Then, I wanted to add SSL to my web domain since I thought it would be important because GoDaddy promotes heavily for SSL and Google Search rankings. I set up the SSL, but GoDaddy didn't let me know that my other domains would have to be redirected to the SSl domain. This is where GoDaddy's customer service really fails.

GoDaddy is by far the worst service I have come across. My website was taken down due to non-renewal of services. I paid for the hosting, but it was never made clear to me that it was for a year. My mail stopped working that is when I had to call and ask for a backup, the call was made to an international team after which they issued a ticket and said the backup was available. By morning my website was up and running. Today my website was still live, I called up GoDaddy and asked them I could not log in to make changes. The customer representative Narala ** had me on hold for 2.5 hours, after repeatedly telling her she did not issue a ticket or connect me to a senior representative. After raising my voice again she finally transferred the call to a senior representative, Amrita.

I went to GoDaddy, on the advice of friends, to buy a domain/website. I created an acct and came up with the name I wanted. I never purchased but am now receiving extremely offensive emails using the name I had chosen for my website. GoDaddy is the ONLY place I have ever used that name so obviously, they sold my info to complete trash!! I am going to have to change my email address now! I suggest looking elsewhere and not use GoDaddy!!

I had a website builder for my company and we split ways, well when we did he took my Godaddy.com account away from me and changed all of my information on the account... He changed my credit card info, the name under the account, the password and everything. So I called and called these people and they kept giving me the runaround. I had to email a department of the company that apparently doesn't have a line to talk to somebody and I had to call the IRS and have them send me letters with my EIN and SS# on it and all this other crap to prove that I was the owner of the business... All while doing so the guy who took my stuff let the website go when it was time to renew it... So it went up for auction... So I called GoDaddy once again and was making sure I was going through the right process.

I have been a Godaddy customer for over ten years. The organization had been the go-to company to obtain domain names, e-mail service and other Internet activities. Until today, the staff was always friendly and helpful. I had trusted these folks - MY BAD with automatic renewal for all my domain names. I just got my credit card bill and they nailed me $166.87 for FIVE YEAR renewals! When I called to complain a guy named Tom told me that I should accept responsibility for my own account. He said that they had sent me e-mails advising that the domain names were due to renew and I should have paid attention.

I did not renew my SSL as I do not take payments and have no email direct link with my website. My website then was blocked and continued to be blocked even though GoDaddy had supposedly fixed it. After numerous phone calls lasting a long long time the fix still hasn't been done. This means no business is coming through my website. I would not recommend GoDaddy to anyone. All they are after is $$$ and very poor tech service. Appalling!

Any chance to charge you they will. I had multiple domains to renew, expiring over the course of 3 months. I had a bulk price renew discount offer. I got a better offer elsewhere however GoDaddy would not release the domains to the other company. They told me if I wanted to keep my domains I would have to renew through them. Since I had to keep my business domains, I was forced to pay. They said they would give me the bulk offer they made me and I paid. Then I found out they did not renew all the domains as discussed. And once again had to pay if I want to keep them. Another $75 later. It cost me more than if I had just renewed each one online separately. Do not call in. Every time I speak to someone they make it worse. I will initiate transfer of domains again. Court order may be required.

I simply bought 2 domain names in preparation for a website I want to create and have within days received over 20 contacts from people in India offering their services. This is appalling and has never happened with any other company where I have purchased domain names.

Godaddy has ripped me off for the third time. When I purchased 6 domains in 2014, I did not select auto renew billing. However, GoDaddy charged me for auto renew 1 year later. I called several times in 2015 to cancel the auto renew billing. After several weeks I did get my money back. However, just this month GoDaddy is charging me again for domains I no longer own. Turns out they made three charges. I ended up canceling my credit card. I no longer want GoDaddy fraudsters to have access to my credit cards. GoDaddy.com is a scam, cannot believe they are publically traded company.

I requested to cancel my service with GoDaddy in 2015 but they have been continuing to charge my account $19.99 annually! I just received an email from them with my customer # included so I called to make sure I wasn't still being charged, because why else would I have a customer #? The rep Maya told me that I was being charged $19.99 annually, the last charge was in January of 2017, and I was outside of the refund policy because it was more than 30 days after I had last been billed!

I honestly have never written a review like this or very many reviews at all. I've been with Go Daddy for over 3 years and never had a problem until today. 1st one representative told me one thing, while the next said something totally different, which ended up almost costing me more money, when they said they were calling to help save me money. Because of the conflicting stories, the second time I called, the call was 1:40! Who has time for that, while not accomplishing anything!

I called Godaddy to renew my hosting plan for several websites, the rep told me that Godaddy was moving to a new platform for hosting WordPress sites and convinced me to pay for a 3 year plan in lieu of the annual contract. 6 Weeks later I looked and found my site was down. Godaddy told me that I had not migrated my sites to their new platform. I had never been told I had to do anything during the sales pitch. After a lengthy discussion they agreed to do the migration as I had no skills to do it. I left out of the country when they sent me an email (that ended up in spam) asking me to contact them regarding the migration.

I have wasted my two week searching a good name for my eCommerce site. I searched on Godaddy.com for the domain. But whatever I selected, was already taken by or occupied by Godaddy himself. Finally one day, I got a good domain name. And I searched on Godaddy for this domain that is it occupied or not. I found that (XYZ.com) name is not occupied by anyone and it is in 99rs to book. But when I go for booking the domain the Godaddy site hanged for a while and when I refreshed I found that Godaddy occupied that domain name and selling it in 1 Million Rupees. WTF... It actually thieved/steal my idea. If it really want to occupy all the name then why the site is for domain booking. Really wasted my one week. Hate you Godaddy. You are not good for site booking.

Godaddy is doing black hack things to force me upgrade my services to get more money from me, is time to starting posting movies about that is YouTube. I waste 2 years SSL service for 5 websites never work anything, just I went to Fiverr and somebody for $5 dollars fixed everything. The trouble is Godaddy offer money to the customer service operators and then they forced sales doing black hack and making false promises. How to screw and big knife in the back to Godaddy? Well doing movies and publishing in YouTube, showing to the people what is happening, for the movies use Filmora is easy in Fiverr $5.

My unfortunate journey with GoDaddy started in May 2015. Since the first day, I did not get assistance. I had to pay them more and more! Let me not go into the past! At present, I purchased Linux hosting with GoDaddy on 17 April 2017. I got no assistance from them, whatsoever for any questions I had when I repeatedly told them I am not a developer and I have no one to assist. In fact, they kept saying to even give me the answer to my question, they will charge me! They could have directed me to the troubleshooting steps on their website but they didn't.

Your company has been SELLING my information to companies who create websites. Not only is this MORALLY WRONG!! It causes me constant harassment from phone call and emails that take away from my work. I plan on canceling my account very soon and starting fresh with a new company that does not partake in profiteering that causes issues for the customer. You're suppose to help the customer. Not cost them time and money of answering spam type phone calls and emails!! Many from third-rate countries. I mean how easy can my personal data be stolen from third-rate countries that are known for scamming people and stealing identities.

HORRIBLE, TERRIBLE, AWFUL. DO NOT USE!!! We cancelled because we didn't like the service and kept getting recurring charges. If this happens to you, FILE A DISPUTE WITH YOUR CREDIT CARD COMPANY. They hate that but it's the only way to get rid of these leeches. The customer service rep was one rude, rude, awful dude. He was pissed because we disputed the charges. Extra work for them! Jerks! Never use GoDaddy.com. They are terrible. The "customer service" rep hung up on us. Jerk!

I bought a domain from GoDaddy yesterday, April/19th. I then received 6 spam calls today, April 20th, 2017. Many of them were Robo call where there are ring then after I picked up, there is no answer. However, I'm so sick of the constant calling and I picked up to talk to this person from India, who ask if I have purchase a domain, and he knows the exact domain name. He told me that he can help me build a website for $300 dollars, then I realized that GoDaddy must have sold me information out to Spam company. My phone # is forever doomed. I am an insurance broker that cannot change my phone #, as I have had been using the same # for the last 20 + years. Other than complaining to FTC, I am not sure what else I can do. If you know of anything else I can do, please kindly email me at **.

Last month, I called GoDaddy to buy 1 year of website hosting. I told them I wanted website hosting that was optimized for Wordpress. The salesman sold me Linux hosting. He did not offer me the "Deluxe Wordpress Hosting" plan they offer. I found out 34 days later that the Godaddy salesman sold me the wrong hosting plan. I immediately called them to be asked to switched to the correct plan, which is EXACTLY the same price as the inappropriate plan they sold me. They refused to switch me to the proper hosting plan and they also refused to offer me a refund because I called 34 days after the purchase and I was supposed to call within 30 days. So now I am stuck for almost 3 years with a hosting plan my website developer does not want to work with. This is highly unethical behavior on the part of GoDaddy. Avoid dealing with GoDaddy at all costs. This company is going downhill rapidly. This is the second time I have been ripped off by GoDaddy.

Two years ago, they screw 16,000 emails - they disappeared. This year, I made sure they assured me that my site was safe w/ a backup. App 2 weeks before my site expired I paid to renew. Today, I realize that I had NO website. It was all wiped out, except for the main photo and my name. The "expert" tech told me that the ThemeLove was to be renewed and that it had nothing to do with them.

DO NOT HOST WITH GODADDY. Godaddy is a bunch of shady ** that will charge you more than what you paid if you tried to cancel. First, if you plan on using their email servers DON'T BOTHER. GODADDY'S EMAIL SERVERS HAVE BEEN BLOCKED BY ALMOST EVERY COMPANY FOR SPAMMING. When you complain to Godaddy about this, they are like "so what you paid just $12" for the hosting. If you Google the problem with blocked email servers, you'll see complaint after complaint after complaint. Cheap hosting yeah, but they want to steal your money and keep you with a worthless account. Paid $12 for an email server and that's it. Website just to send and receive emails. Couldn't do that because this SOBs spam everybody and everything in sight. So when you go to cancel within your rights, 30 days. They want to charge you a ridiculous undisclosed price of $14.99 saying that that's what it costs them to register the domain.

I wanted to purchase a domain so I went to Google - learned Google does not own domains. They sell them third party so I went with GoDaddy through Google (by recommendation of a classmate). I built my site through G Suite sites and the nice Google rep walked me through to set it up to supposedly start populating - which, to date it has not populated. I have to wait for this to begin marketing and I'm on a week and still nothing. In the interim I have had several conversations with GoDaddy - nice people but their product simply doesn't work. If I wanted a free site to populate I wouldn't of gone this route. Very Frustrated and will never use them again.

My website was unavailable for access by anyone for three months. I only now became aware of the situation. I called GoDaddy customer service. Someone on their staff had re-entered an old e-mail address of mine. They also had my correct e-mail address, however, notices about my account were being sent to my old e-mail address to which I no longer had access. Everything was corrected today, but GoDaddy refused to give me credit for the three months that my site was unavailable. Instead, they blamed me and said I must have entered the information incorrectly! No way would I enter an e-mail address on my account that was inactive for more than two years. Worst customer service ever. Will definitely not renew when my contract is up.

I had terrible, terrible experience with GoDaddy.com. Don't ever sign up for AutoPay. They will increase the bill every year and take advantage of the auto payment. When I realized I paid extra for something I didn't even need and called the customer service. They told me that it was pass the 30 day refund window and they are very strict about their policy. That is just ridiculous!

If you don't renew your account, they will completely delete everything that you've worked hard to create. I created a GoDaddy account a few years back, I could no longer afford to pay for a domain, but thought it would convert to a free account like other websites offer. I received emails they were going to sell the domain name which I was fine with. However, they not only deleted the domain but the entire website and all the work that I had put into creating it. Not only that. Everything, that had my business name on it via the web world before I used GoDaddy is gone as well, including any google searches. I would never recommend anyone using this site for a website or to manage their domain. Their only interest is how to make "MONEY" off consumers! They could care less about your hard work.

I have my hosting of all my domains with Godaddy. I reached my file limit. I contacted Godaddy several times to assist me, not being a tech person, what I can do to solve the problem. Tell me where these files are and which category of files is causing the problem. After 3-4 calls at different times and only yesterday I received guidance regarding the problem. Every time telling me their job was not that of a Web Developer. I did not ask them to do the job of a Web Developer - I was asking for guidance on how to solve the problem. The arrogance is what upsets me calling Godaddy. Every time I am on the phone you have to explain the same problem. Also every time I call +1 480 505 8877 it is at my cost - when holding the line, it is at my cost. Godaddy consultants attitude is bad. Where is the days where the customer is #1?

It is cheap enough for hosting, but their customer service is not very good. I am the webmaster for three company that use GoDaddy hosting and they seem to have problems that should not happen.

I need to write about what I'm going thru with these guys to keep other people from spending time in this services. THE MANAGED SUPPORT ACTUALLY IS A GUY TRYING TO SELL YOU FULLY MANAGED SUPPORT. On service compare when you purchase their dedicated scam they didnt state what includes each plan so be warned actually with managed support. You'll end doing everything yourself.

This company makes money off of scamming people. They charged an expired credit card with no prior notice, authorization or confirmation. When I called to deal with this issue, the customer service representatives were unwilling to help or refund the unauthorized $45 charge. I would have been a continued and future customer had they offered to help but their interest in not in helping customers, but in stealing money. DO NOT USE THIS COMPANY. I warn you - they will try to steal your money! I am very careful to always check accounts and credit cards. Anytime I have ever had an issue to a company, they have been willing and happy to help me. That is how you run a successful business. GoDaddy has no interest in serving customers. They want your money now and do not care about your future business. I will never be doing business with them again.

It serves a purpose that many can relate to, and offer the service at a very reasonable price. It teaches the user to design and implement their ideas. The user can make changes, alter ideas and learn at the same time.

Godaddy.com charging me with auto-renewals after I CANCEL. Godaddy.com has tricked me multiple times stating they removed auto-renewal on my account after I called in twice! Usually the auto-renewal is set for 2 or 3 years down the road, so you won't notice until you see a payment receipt. I called in 2 times to cancel (and confirmed by customer service) in a 5 year span. It never sticks! There's always another auto-renew notice after. I asked to terminate my account on the phone a couple years ago, but I'm still getting billed! WTH. I filed a complaint with Paypal, Godaddy and now I'm going to BBB.org.

As I mentioned in my review, the manager never called me back. However, on Friday 4/7/2017, I received 3 emails saying I was getting refunds for the 3 years. Sure enough, I checked the credit card and found 3 refunds on my account. It was 100% of the first 2 years and about 95% of the first year. So, I never got a call back but GoDaddy did the right thing in the end.

Recently I purchased a domain from GoDaddy and at the time of purchase they gave a free web builder free for 1 month but it didn't work. I called to their customer support quite a lot of times but their response is so weird and unprofessional. Their rep are replying very rudely and not at all bothering about my concern. And their IVR flow is also sooo pathetic that after connecting very difficultly passing all the options, it will get disconnected. Sometimes their reps are disconnecting the call after hearing to the issue. Very bad experience.

Our experience with GoDaddy has been terrible. I will give one example, but my last statement reflects many specific experiences. On their recommendation, we transferred a website that was hosting by them to a "greater and better" hosting plan because it was to be faster. We had three weeks of nightmares with the website being down because the new hosting plan would not accept the old website design. It took over three weeks for someone at GoDaddy to confirm that and then we had to return the old website to the older hosting plan. You can not trust anything that a person tells you. The next time you call you get a different story that negates anything that you were told previously.

I want to buy a domain from Godaddy.com. I go to Godaddy.com but the domain name I want is sold out. The website give me chance to buy it. I think I paid 7000 for the domain but they sold me a DOMAIN BUY SERVICE. Now I have to bid for this domain. Which is not affordable. The domain buy service is not refundable which means 7000 I invested is fully wasted. Company make 7000 without doing anything. This is called business strategy.

Please advise me on a good hosting website I can use. Godaddy is losing my valuable domains left and right and they have been charging me $80 more than 7 time to regain my lost domain. I kept changing my email so they would email me with warnings, but they never send me warning emails, they just send me emails about my account being deleted and that I must pay $80 to get it back.

I have often told people that work there that I would hire them to work for me in a New York minute! They are courteous, knowledgeable, professional, helpful, caring and a lot of fun to speak with. They "listen" and don't assume anything. They educate you so you don't go at anything blindly. And they don't let you off the phone until your problem, need or request is completely fulfilled. In today's computer world it really nice to have a "Human Experience". Other companies' customer service would do well by following the customer service at GoDaddy!

GoGaddy is an actual crime ring. I have been an investigator for 31 years and can tell you they are trained to rip people off and do exactly the OPPOSITE of what you tell them. Here is several examples (facts). I spoke to a man this morning who was telling me I was paying way too much money and if I consolidated I could save thousands with GoDaddy. Lie #1. I then contacted GoDaddy a second time and spoke to Devin who advised me about my interests in their e-commerce product. I was advised that I would get a discount if I signed up right away and could not use a discount they send me via email everyday. I also inquired about the auto-renew for my domains and told them I was getting rid of much more after deleting about 40 others to date. He told me to check off on the auto-renew on the domain page and that would solve the problem.

It comes down to customer service. There's always a live person to talk to and when they say they will call back, they do. This goes for all their departments.

Because the website I built with their application wasn't working properly (I couldn't even share the page into FB) I called. I had to call 2 days. On Saturday they had me waiting for over one hour. On Monday I finally got someone. The rep could not be less professional. He ended up telling me their free builder was just a trial and they were still testing it so I shouldn't expect it to work but of course, if I wanted to upgrade (that means paying $$). Rather than offering me a solution. He sounded tiresome and like he couldn't care less, clearly he was just trying to get rid of yet another dissatisfied customer.

Because of their billing system, and the inability to use a backup form of payment that I uploaded, they literally deleted my website and all of its content over 3 years, for the non-payment of $9 from my monthly fee. No phone call, no letter, no nothing excepts emails which I found after the fact because I get so much spam and marketing junk from them. Now I have to start my entire website over again. 100+ articles, interviews, etc.. One thing is for sure - I won't be using them any longer.

I paid $2688 in advance for web design, had a consultation (on the same day) and given a 10 working day deadline for our goals. On the DAY AFTER deadline day, (and after 20 minutes on hold within the design department), I learned no work or development was completed on the design of the site, at all! Furthermore, after admitting they dropped the ball, GoDaddy wanted to charge me a cancellation fee to cancel and move forward. I am beside myself! I have done a considerable amount of business (hosting, domains, etc...) with GoDaddy, for many years now. Unfortunately, this was a terrible experience on every level, and I will be using alternatives/competitors moving forward. Justin (with the Professional Web Services department of GoDaddy) was the lead designer on my project. Extremely disappointed!

We hired GoDaddy to clean an infected web page. The techs were never able to do the job and after numerous of complaints in writing and phone calls, we hired a third party to have the problem solved. GoDaddy refused to issue a refund, as it is their policy not to refund service work even when it was poorly or not performed to standard. We have been a very good client for the last 10 years and will now transfer and close our accounts!

I received 2 bills/autopay on Visa since I did not renew the URL & web builder for $10.79. I spoke with a techie-type to discuss the URL and apparently they do not communicate with the billing folks. I did NOT renew and previously had set the account NOT to auto-renew. Maybe you have to re-designate that every single year, but that would be ridiculous. I called 3/9/17 to ask why I'm still being billed by Godaddy on my Visa. I got some customer support chick who says "It's your responsibility to manage your account". Well, it's also my responsibility to manage my Visa! I asked for it to be cancelled again and she says "I have no record you've cancelled this before." I asked for a supervisor, and was blown off for an unreasonable time frame. I hung up.

I bought 3 domains and found them still available on other sites. I asked their online chat and he asked for my account no. and PIN so he could check. Then replied telling me I had spelled my domain names wrong. I logged in and checked my account with them and the spelling of the domains I had bought from them had been changed. TOTALLY RIPPED OFF. STAY AWAY.

I am researching how to obtain class action status for all the people here, including myself. Took my money, registered my domain and I set up my page. Within hours I was receiving numerous calls from AZ, Indiana and other states, all people seeking to sell me website services and search engine access. It did not stop. I go online and in a chat complain to them telling them, stop the calls, I merely want my webpage hosted without nuisance calls, harassment etc... They would not give me an Email Address so I could put it in writing without talking to some disinterested idiot on the phone. Yesterday I receive an email telling me I need to "verify" my account and they have suspended my account, website... Or in other words, they punished me for not answering the phone.

Our web domain expired because of a catastrophic illness by our web manager - we spoke with them multiple times with minimal assistance - was told we were signed up so we were the first in line and we were led to believe it wouldn't go to public auction - it did and we were outbid. Poor, poor customer service and can only think inside the little boxes their brains are kept in. Will never use Godaddy again and want to warn others they are not there to truly help you.

2-21-2017, After I register domain that they advertised $0.99 + 7.99 privacy + $0.18 tax = $9.16, but they charged me $20.16, they add up $11.00 without reason! Keep away from this big scammer, Godaddy not like before that we think. I talked to customer service his names **, he was so angry and speak louder when he communicated with me. He also said, why I don't stop click in and call them before I agreed purchased it! I believed many people got this trap like me, and he said this charged can not be return. If I want to cancel this domain I must wait for 90 days. KEEP AWAY FROM IT, it IS DADY SCAM. Please go there and try to register then you will the problems, just like he SAID stop it and don't click next. This is NEW scam.

Godaddy should face a class action lawsuit for selling the personal information of its customers. I have been a customer of GoDaddy for several years and during that time I have seen a deterioration in their services and I have witnessed GoDaddy partake in highly questionable, unethical business practices. My trust level now with GoDaddy is at an all time low and I will be moving ALL of my services to another provider. I am of the opinion now that Godaddy is a very unethical, unscrupulous company ran by very ruthless, morally deficient people. I would suggest to members of the public reading these reviews that you would be better off avoiding GoDaddy entirely.

Unethical and manipulative is the only way to describe this. They monopolize domains and I have reason to believe they bid on their own domains to raise your prices, charge you to monitor the domains you want and don't do much monitoring at all. I did receive a 25 dollar refund for their so called domain monitoring service. With all this said, this type of service that borderline holds peoples licensed business names hostage, so to speak, should be outlawed by some legislative action in the form of a consumer protection act.

For security reasons, we do not wish to have our checking account information in anyone's database. Our organization has website hosting services through GoDaddy.com. Our organization cut us check for our annual subscription fees to GoDaddy and I contacted them to obtain an address where to send the check. I was told both via chat service and through Kevin in their billing department that they do not accept checks. They refused to provide an address where to send the payment. When I asked the rep if that meant they were prepared for me to take our business elsewhere, they said I was "free to exercise that option." He refused to allow me to speak with a supervisor.

I have purchased one of their two products 09/01 that costs 12 pounds & 0 pound. One year later, they auto-renewed it without sending me a transaction receipt with the amount of 309 euros. First, I was unaware of the purchase; secondly, auto-renewal without any notification to consumers near dates of transaction is unacceptable. I have never use the two products before.

Live domain help -- I purchased a lot of products a while ago but never used them because was not too savvy on how to use them. It came time to renew them and I called to discuss the why I needed them, and the agent walked me through all of my products VERY PATIENTLY and helped me keep only the ones that would REALLY help me optimize my goals. He saved me a lot of money and explained the value of each product he felt I could use and identified the ones I didn't need. He also showed me a trick on how to renew for a fraction of what I would have paid had I not reached out to him. VERY happy and grateful he listened to my needs and was patient with this 62 year old lady that didn't have a clue.

Worst domain host on the entire Web. They sell you a website, then cancel without notice and sell domain name to another subscriber. $80.00 renewal fee to get it back. Pack of thieves. They did it with my previous site, cancelled it without notice and sold it to the highest bidder. Would NEVER use this outfit to handle my website. PERIOD.

Godaddy was a HUGE MISTAKE! I have been cheated by them and today was the last draw for me. I have had a few issues with my hosting account and various domains and when it came time for tech support help, they tried to sell me $300 programs to help me. When those fell through and I had to call them back, another tech support showed me how to resolve the issue on my own and reimbursed me money. I have had these issues too many times where one person tells me one thing the next tells me another and tries to clean up their mess and it all just costs me more money at the end of the day. I was absolutely cheated, feel completely ripped off and want EVERYONE to know go with BLUEHOST! Godaddy will cheat you!

They just told me that over a million people are calling in and complaining about the problem with the emails that started 12 hours ago. The guy was rude and unapologetic about the product that I am paying for. He didn't let me know they were working on it. He just said, "WE KNOW!" And stayed silent - pretty passive aggressive if you ask me. I can't reply to my emails or even access the link they sent me about "HOW DID WE DO TODAY"... Well they sucked today and always has. They blame other things for their awful product... They are affecting my business and I can't do this anymore. BEWARE. DON'T GET SUCKERED INTO THE CRAPPY PRODUCT.

I have been trying to get a refund from GoDaddy after my auto-renewal was turned off. It turns out it wasn't switched off at all even though a colleague on the phone told me it was and according to their policy it's out of time for refund? So what I gather is if you call them to do a request there is a small chance of it being carried out. If they do not do it you will be charged even if it is their fault. I spent over an hour on web chat and they kept making excuses. Please avoid! They are very slow getting changes made to your account as well.

Godaddy charged $1,859.87 in advance for web development services for my e-commerce site, which involved a product catalog of printer supplies, including images for each product. Godaddy web development team admitted that their software was incapable of uploading the images to the website and therefore the project was abandoned. I immediately engaged with another provider, BigCommerce, who had no difficulty whatsoever uploading the images and completed the launch of the site in short order. Additionally, this service was provided for free, as part of the monthly service charge of $29.99!!! Godaddy refuses to refund the $1,859.87 charged, or any part thereof. I intend to pursue this to the fullest extent of the law.

Their website can be cumbersome to use. I have not used their design tools. Overall just as a service provider, they have been good. They seem a little on the expensive side, but I have not used other services, so I do not really know. They are very quick to sign you up for automatic payments and then slip little charges you didn't know about on your credit card. One of my clients is a vet office, and they were surprised that some charges showed up on their credit card they did not request, when we specifically requested for them NOT to save the credit card info. The website page to delete the credit card info was cumbersome and had verbiage that made it sound like you would lose your service if you did delete the credit card, which was not the case.

On Nov 29, 2016 I was charged $2649.90 to start building a professional website. On Dec 14, 2016 I received an email with a link to preview the initial website build… asking to review and submit changes. Changes would be complete in 7 business days. Since Dec 14, 2016 and Jan 25, 2017, I've called GoDaddy 10 times to discuss the status of the website build, sent several screenshots of what changes were to be made and spoke with 10 different people in the website build group. All the people stated at the time of my phone calls said they’d look into why the revisions/changes weren’t happening… All verbally promised that in 2 to 3 business days or by such and such a date, I'd have a chance to review the changes. Another preview did materialize, but several changes hadn't been made… So additional phone calls were made.

Tried finding out some info about an account. Got nowhere with the first person who seemed to enjoy listening to themselves more than anything else. Called back to try again and automatically asked to speak with a manager... Talk about giving someone the 3rd degree just to speak with someone. Why GoDaddy finds it necessary to waste peoples' time is a mystery. Why anyone would use this company is a bigger mystery.

I have been with Godaddy since February 2006 and starting 3 maybe 4 years ago I have seen the company and their services decline year after year. From the wait times on the phone to the unhelpful customer service reps when my sites and client sites are with issues. Every time I have an issue (which is almost monthly if not every couple weeks) I am always the one that figures the problem out but only after spending hours and overnights working on it for my clients. I have to figure it out because Godaddy always puts the blame on the Wordpress Platform or an email account or software they sell (Office 365) but do not support if an issue. Basically every call I place to Godaddy is a waste of my time, but I have to call because I am in hopes they will assist me this one time with the problem and actually fix it rather than waste my time.

I think it is ridiculous that you people sell my personal information to third party companies. Now that I have your attention, I have created a domain about a week ago and within that week, I have received HUNDREDS of phone calls and emails from spam. They are all trying to sell you website builder and domains EVEN THOUGH you bought yours through GoDaddy. It is not appreciated. If I had known this I would have picked a better company to do business with!!!

Auto renewal done for 2017 even though I cancelled on time per my computer. Daily contact with GoDaddy regarding refund. Given excuses by them. Show no cancellation & why they cannot refund. Tried everything they said to do & nothing. GoDaddy says they can't do anything. Tech support says it is a glitch & should be fixed today. Still same problem. 2 different customer service reps say nothing they can do as I set up 2 step verification & have to wait. GoDaddy gives no choice in 2-step & nowhere does it say you have to wait 72 hours to do any changes. GoDaddy is giving one excuse after another as to why they cannot refund as I requested within 72 hours of my renewal. WOULD NEVER RECOMMEND THIS SITE TO ANYONE.

I am comparing them to my prior web-host, mydomain.com. I left that company due to an arbitrary decision to change its web-design platform which required me to totally redesign five websites. Godaddy also later changed its web-design platform, but at least provided ample time and assistance in doing so. Its design is very easy to use for those with some computer savvy; I suspect it may be more difficult for the novice.

Several years ago I used GoDaddy to purchase an SSL certificate. They were pretty inexpensive and the certificate worked fine. I didn't think much of it for a few years, but starting last week I started receiving SPAM emails that were being sent to the email address I registered with GoDaddy with. I use a different email so I can track this type of thing, and without a doubt, the SPAM was being sent to an email address only known to GoDaddy and nobody else on this planet. Either they were hacked, or they were selling my email address. In either case that was it. I called to complain, but their customer service rep didn't have a clue. This was it. Never again.

Monday Jan 15th, I called Godaddy at 7:09pm only to get a message saying a 24 minute delay and I could have them call me back when an agent was available. At 7:37pm they called back and I thought that worked well. A computer asked if I was ready to talk & I replied Yes. Then the wait started, the music started and I stared at the timer on my cell phone... 4 minutes, 6 minutes, 8 minutes, 10 minutes, 12 minutes and getting steamed, some 12 minutes and about 30 seconds and a guy says "may I help you?" I said "yes let me talk to a manager." Finally getting him to get one for me.

Very disorganized company. I used them to build a sales website. I paid a lot of money and they don't build it for you. They just give you a template. After much time as customer support takes forever with them I finally got the site up. They won't let you use your own keywords and you have to use their suggested keywords, which weren't relative to my site. Everything about them is awful. I feel robbed of my time and money. They won't do refunds. Do not use this company.

Last month our business site hosted on GoDaddy crashed. During conversations on fixing it, I agreed to pay for another year of hosting for $146 (I still had about a week left on account). After approximately a week of back and forth on crashed website, and techs telling me it was fixed, when it was not -- I decided to cancel hosting with GoDaddy and switch to Weebly. I called and cancelled my hosting account (no problem). I then started the process of moving my domain name. It went fairly well. Then the credit card bill... due to "domain name transfer request falling outside of the 5 day window" GoDaddy charged me $27 for the next year of domain name with them. I was a happy customer of GoDaddy for at least a decade -- but due to this experience, I will not recommend GoDaddy to anyone.

I'm just the little guy. Godaddy always treated me right in the past. Proof you can trust what I say? I am logged in to ConsumerAffairs through a long time established Facebook account and srsos.com/org are among my websites that were with Godaddy for years until the new ownership forced me away. Absolutely RUDE new customer service and changing of terms of service, rates mid-billing cycle.

I had a very strange experience with GoDaddy today. It is time for my website renewal, so I call GoDaddy to ask for any special rates or discounts. A rep named Shawn made it seem like he was giving me a deal, which I later found out was just deception and a scheme to get me to pay. Once I found this out I immediately called GoDaddy to dispute this type of fraud customer service. A rep named Kiersten answered and we kind of got into it. No help. So I called back and got a rep named Thomas. I asked to speak directly to a supervisor but was told that the department didn't have one. I found this hard to believe. I explained the situation to the rep who assured me about the discount policy and to notate my account when my next renewal came about that I'd experienced this inconvenience. Now, after having PAID for a renewal, my Cpanel is down. I can't work on my site. Customer service line is taking forever. My email accounts have been deleted.

I closed a business of 7 years after welcoming our first baby boy. I contacted Godaddy.com over a year ago to make certain no automatic charges would occur on my visa business card after closing down my site. It's been over a year since I closed my website and have not had any access to webmail and the site is down. After selling off equipment I finally close down my visa business card, line of credit. I pay it off, which takes about 24-48 hours to finalize the closing process.

GoDaddy sent an email to an inaccessible old email address then cut off our service. Two weeks of multiple emails, phone calls, and submitting documentation (such as incorporation documents and driver's license) and they still haven't responded going on the fourth day. This company acts like this is a problem they have never encountered before, are not proactive at all in helping, and seem much more interested in up-selling and being defensive about their lack of responsiveness. The message to me is clear "we really don't care about your problem".

Customer Service is appalling. Their attitude is "screw the consumer" in every case. Example, I purchased 4 websites for 2 years. They renewed with NO authorization from me. Then told me there was NO recourse after 5 days. Even though I didn't even know they charged me for 3 weeks.