Godaddy.com Reviews

I got an email stating my domain ** was renewed for 9 years and charged 136.53. So I called Godaddy and informed them I did not make this transaction. They said the only way to refund was to cancel the domain, which I did not want to do. I only had the domain for 3 months. Godaddy stole **.

On January 28th of last year, I sought to transfer my web page from Bluehost to GoDaddy. I made it extremely clear to the GoDaddy staff that I was NOT a technological person and asked how easy it would be for them to transfer. "No problem," I was told. Now, after the allotted time expired, I checked to see if my site was up and running and instead of seeing my website, got a message like: ‘Future home of something cool.’ So I contacted GD again, BUT this time I’m told that ‘I’ was expected to do the transferring bit myself! Again, I stressed that I am not good with the tech. side, will it be easy? This person actually laughed, suggesting that I did not know what I had gotten myself into.

I had signed up to get a website with GoDaddy 4 years ago. After a year of being unsatisfied with their service I called to cancel EVERYTHING. Still 3 years later (after calling 4 more times since then) they are still charging my credit card!! I had to call one final time today and speak to the manager to get him to cancel ABSOLUTELY EVERYTHING again. If you cancel with them make sure you keep an eye on your Credit Card charges because they will keep charging you. This is the 4th time I've had to get a refund for charges I said I wanted cancelled.

I just renewed eight domain names and bought a new one. I wanted one-year renewals, and indicated that on my order. They renewed me for two years for the eight existing domains and five (!) years for the new domain. When I realized the payment amount was exorbitant, I called immediately, and a customer service person informed me that they couldn't "roll back time" and change my orders to one-year only. The only thing they could do, they said, was to cancel completely the brand new order, but then I would not be able to purchase that domain name at all, for reasons unclear.

I have read so many complaints and I feel for everyone. I just connected my domain to another host for all of the reasons stated. I had GoDaddy for one year. I'm done!! My business never excelled with their product. I think their SEO Wizard is a joke, and their Website Builder is substandard. I went to Wix. At times it moves slow, but it doesn't freeze and crash every time updates are done. The Wix product is like working with butter it is so smooth and does so much more than GoDaddy's product ever did.

Every time I call Godaddy I get a human pretty fast. ALL the agents I have spoken with know their stuff. They are quick and alter their product lingo to the level of the caller. I don't know how they hire people like this. It's across the board. I've been a customer for over 10 years I think and I've never ONCE had a problem. I probably should not say this but they even step out of their wheel house and helped me with other iPhone set up when it was impossible to get through to Apple. Kudos to GoDaddy!!! In a world of imply horrible demoralizing customer service like Comcast!!

We hold accounts with Godaddy & hosting our site with them. Their client service is worst for non technical person. Our problem never works out. I would not ever recommend someone to host network site or purchase a sphere or any business with Godaddy!

It was time to renew my domain name with GoDaddy and when I was told it would be $85 dollars I was shocked. This was supposed to be a $15 annual fee. Turns out, last year they signed me up for "extras" I never asked for. I explained I only wanted to renew my domain name for the $15/$16 rate. They were able to take off everything but the "Protected Registration" which required me to fill out a form and send in a color copy of my driver's license or passport to cancel! What? If I don't want a product I should be able to cancel it without sending in my identification. Ridiculous. Also, I had to pay for the "service" for another year before I could request the cancellation. If I didn't renew it, I could not renew my domain name. I can't believe this is legal. I am a consumer, not a criminal. I have submitted my request and driver's license twice now but I have not yet received permission to cancel.

I applied for a website builder, paid with my debit card, Godaddy took R600.00 out of my account. I never used their website builder. When I call they never answer. Until today I did not get my money back. Do not use them for anything if you do not want to lose your money.

I have been with GoDaddy for over a decade and they always have problems. They charged me for a product I neither asked for or wanted. When I tried to cancel they gave me several steps to cancel like scanning them a copy of my drivers license. Then they said they needed a color copy...?? I went straight to my credit card company and disputed only the charge that was not authorized and they cancelled my domain and are holding it hostage for 70 some days because it is moving through the system. They tried to shake me down for 50 dollars to have it reinstated... Yeah that should work, really! I cannot even point it to another host. I deal with a lot of people as a CEO and GoDaddy wins the prize for the worst company or service I have ever encountered. This company needs a class action lawsuit. Goawaydaddy.

Started building websites in 2013, bought a few domain names to work with. I was told GODADDY was not compatible with our payment system. Canceled it in 2013. Never refunded the money, just found out it was placed as a store credit for web hosting. I did not order it! I never knew this, never agreed to it, never used it. Did not know it until 2015 that they switched it and pocketed the money. Asked for a refund, told "sorry can't do that." So they basically stole 107.88 cents from me. DO NOT USE THEM FOR ANYTHING!!!

While registering, the name I was purchasing was changed from available to unavailable. It is a very powerful name and possibly worth a great deal. The name was previously registered by them so they caught it fast and kept control of it and denied the event when I call them about it. Their page said "The domain name "**" is available for only $0.99 cents but the other suggestions are at our regular price of $14.99. So I took the one that I wanted and hit the continue button and the page refreshed and said "Sorry the domain name you entered is "not available."" My on the spot research indicated to me that I was correct. Figuring that I had little time to waste, I went to another provider to see what was available to find that the .net version was not available on such short notice.

GoDaddy LIES! It's the classic bait and switch scam! They offer you "Unlimited data" for your website, but if you put a few more pictures on your site than they like, they suspend your account! Unlimited means unlimited! If you have a cap SAY SO. Don't use FALSE ADVERTISING to get me to fork over extra money and then come at me asking for more money for more services! GoDaddy says my little website "negatively impact our service." How good can their service be if my site can cause that much of an issue for such a HUGE conglomerate.

It was really a worst support I can ever get along all the others hosting company. They don't have toll-free number. I have to make a STD call and have to waste 30-35min (time and money). They don't have technical support. Even not replying to emails which are sent to them 3-4 days. They don't have email support/Live Chat support (its very strange this giant company doesn't able to satisfy their customers) and hence its very difficult to explain the issue to new executive every time we called and share the screen shots of issue. THIS WAS VERY VERY VERY BAD SUPPORT. I have wasted my 2-3 hours and STD call charges and STILL THERE IS NO SOLUTION TO MY ISSUE.

Godaddy sold my domain without my interaction. Please suggest what I have to do.

This is the worst company I have ever seen. My account got blocked, and they want my ID or Passport. But they are lost. Prices keep coming up, and bad support. Can they just get a freaking live chat or something? I prefer one.com. They offer best support with fair prices.

A few years ago we purchased a few domain names from GoDaddy for a possible business idea. Since we knew that there was only a chance that we were going to start the business, so we asked for the manual renewal option in case we did not go ahead with the business. As time went on, we decided not to start the business, and recently when the domain names came up for renewal, we told GoDaddy we were not going to renew and wanted to cancel our account with them. We were told that we had protected these domain names and in doing so the account was locked and set up for auto-renewal.

I have lost my 4 websites due to Godaddy LLC (www.godaddy.com). Today I have lost my all 4 sites due to Godaddy, worst unsecure hosting service. Godaddy Server like a lover's park or sea beach where everyday hackers hacks millions on websites. And after that Godaddy charged you for providing backup near about 5000/INR. My 4 websites were hacked by hackers which were hosted in Godaddy today morning. One more question how hackers moves into to their secure server? As you were demanded world best secure web hosting provider. I think that hackers not came outside. Maybe Godaddy create in-house hackers team who were hack our website data and you have charged for pay us. I have not putting my comment intentionally. My I have resisted Godaddy customer more than 2 years. For clarification email me: ** or call: **. So my all friends do not deal with Godaddy in future.

I have a problem with my website. When I go to publish with my search engine optimization, I keep getting a message saying ''Yikes! It looks like we hit a snag...There has been an unexpected error in the application. If you continue to experience this issue, please contact customer support.'' I have phoned customer support and he told me to delete a page. I only had 2 pages. I have now deleted 1 of my pages and I still get the same message. I won't be phoning them anymore. I will just go over to Daily.co.uk much more professional.

Godaddy, I am facing the worst experience with you and thinking from a week that I did biggest mistake to choose you as a website hosting. I have did complaint of error 404 so many times from past 1 month. Every time your executive tells me that the issue will be resolved but whenever next time I try to open any of my 8 websites, all of them gives same error. All gets down, and I have faced a huge loss in my business due to this. I have not even made any changes in the websites and didn't even logged in to Godaddy, still the websites go down automatically. My cust. id is - **. Regards

Site went down. Very poor response from customer service. Stayed down over the biggest weekend of the year. GoDaddy didn't care.

I just built a website hosted through GoDaddy two months ago. Late last month, my bank chose to send me a new debit card due to potential information compromise. Well, my GoDaddy account did not renew. When I immediately called to switch payment information, they told me it would be a full $150 to reinstate my website. I've hosted with two other companies and have NEVER been treated that way. I regret ever using GoDaddy. They are AWFUL.

Godaddy.com is a big fraud. Does not understand the customer's criticality. Our website is down for more than 24 hours. Is this the way a Hosting partner treats their customers. Is it a sin to partner Godaddy? I guess they are only fit to collect money and then not serve their customers. Are you going to answer my investors? Are you going to save my company from the embarrassment. We are scheduled to go live tomorrow (30th Nov, 2015) and our website is down for 24+ hours. Do you have ethics? Do you have responsibility. You guys are worse than thieves. One has to learn from you how to cheat public. Your company is a 420 company.

I set up a domain name, it auto renewed for 5 years. My bank account was charged for a 5 year renewal. I called, asked to be refunded for 4 of the 5 years as I only wanted to renewal for 1 year at a time and told the representative this a year ago when this happened. Was told, "sorry, no refund unless we cancel your URL and it takes 3 months for it to become available again." They stole my money!

One of your employees has asked me to request you to unlock MY Domain name. Stacey was the person I was working with for an hour on Nov 9th, 2015 and SHE was the one explaining step by step which website I needed to go on and how to get passwords, etc. I cancelled my account with GoDaddy.com and she told me to go on Domains by Proxy and explained exactly what I was supposed to do to get registered to get MY Domain name UNLOCKED. When Domains by Proxy UNLOCKED my domain she told me to DELETE everything on my account that I had purchased with GoDaddy.com so I did exactly what she told me to do. Stacey assured me that I had done everything right. Thinking that all was ok and ready to go, she told me to call back GoDaddy.com when I set up MY Domain name with another provider. I went on their website and paid extra on that website and they said that I was all set to start my new website.

Sorry to say I have to agree with many other reviews about the futility of trying to get true technical support from GoDaddy. If you have GoDaddy service, I'm sorry. If you're shopping for a new provider GO SOMEWHERE ELSE. My call today was about the horrifically slow loading of their server for webmail access. It took 45-90 seconds to load the inbox and then multiple MINUTES to load 1 folder for viewing. Their TS guy said they were aware of the problem since Oct. 26 and the "server admin is working on it." He couldn't tell me what the problem was or even a guess at when it might be fixed. But what's really annoying, and has become a part of every call I make to them, is when the tech support people tell me I need to spend more money with them and get a better email package. I wonder if they're on a commission program too? Funny, the GoDaddy salesman ASSURED me the email service I purchased would be perfectly adequate.

GoDaddy has an old product - Quick shopping cart. We happened to still be on that plan with our e-commerce store. We needed to change one image in the store and knowing it's an old product we called to ask the support if it is ok to do so. We were told by representatives - yes, no problem, go right ahead, everything is going to be great. The moment an image was changed the store crushed. On top of it one of the reps tried to change the theme, at that point there was no return. The store is now totally broken. Go Daddy is not taking any responsibility for the total mishandle of this case and wrong information provided to us.

I tried to cancel a domain that I actually never even used and it was a total nightmare! I cancelled it last year and lo and behold I was charged again this year over $125! I had to make 3 calls and jump through fire hoops and was assured everything was cancelled... then I was given a store credit instead of the refund I was promised! I ended up getting overdraft fees on my account and still don't have my money back! Think twice before you do business with GoDaddy!

My account RAJIV ** (two domains with GoDaddy.com). I had taken a web hosting + email from you, thinking that I would host my website with you at a later date but it seems it was a bad decision on my part. On 9th November 2015, I had requested your office to show under one primary account (both my domains). My website ** was already running on a different server. When my request was completed, I found to my dismay that my site was down. When i contacted your office, i was told that the site was running and they could see it on their screen. BUT I could not. The site is meant for display to the public. If nobody can see on their respective browsers then the basic purpose is defeated. Why this GOOF UP. Kindly explain? Even at this time it is down which is almost more than nine hours.

It came up to a year where I was needing to upgrade my two domains, I was charged around £70 to renew and that was just for 1 of the 2 domains I purchased. I wasn't using them and asked if they could not be renewed which they did and that was fair enough. The other one I just cancelled. However a month after I decide I want to the domains back for something I wanted to pursue again and they tell me the domains are apparently in something called holding and will be going out to auction. They said in order to pull them back for me it would be around £190! What a joke, total greed. So god knows where they are now, but I know that they haven't come back out onto the market. They didn't even want to negotiate a more reasonable offer or anything, just flat out sorry, nothing else we can do. Do not recommend this company at all. I will NOT be buying from them at any point ever again.

Worst host I have ever dealt with. Customer support is a joke. After almost a dozen calls they still won't help me and my site is still down, my business is losing money. Avoid these crooks. Extremely disappointed.

The worst customer service EVER!!! People can't access your site and getting the error "This webpage is not available", they will provide you with ZERO support, it's everyone else problem, and they will offer no help. If you get Kelsey on the phone, just hung the phone - SHE IS THE WORST!!! If you want your business to go nowhere, use GoDaddy - No Money Back and Guaranty your business will go to hell.

Had to call several times with regards to my customers not receiving my emails. Every time I try to resolve the issue they put me through a series of circus hoops that do not answer the problem. Their claim is it's the problem of the people receiving the emails. Had several important emails not get received. Finally decided to just move on to a new email provider.

This is after 6 days without email! I just keep getting asked the same questions over and over, no one can resolve the problem or seems to have an ounce of a sense of urgency. (See my last e-mail back to them)! These questions were all answered in the multiple hours of calls I've spent on the phone with your various customer support team!! Why is there no transparency of previous customer support people?? I have no idea how my email was compromised... you tell me! One of your customer support people told me it was "spoofed". I have spent more than 8 hours on the phone with your customer support! NOTHING shows up in my sent box, just a bunch of bounced e-mails, many with people cussing me out for whatever the content says in the emails going out under my business name.

We opened a hosting account with this company a few month ago due to the advertising we saw from this company, the customer service is horrible, when calling to resolve any issue, no one seems to know what's going on and in some cases been told by their csr's that I should go to a different company if what we are looking for is service. I contacted them in several occasions for assistance with the email and installation on their site in both cases. They stated that they didn't know what the issue was and didn't know if they could fix it or why it happened.

They keep changing the rules in their favor. For example, now they won't let you control the renewal term, and they make it longer. There is no record of your past changes to renewal terms. I used to like GoDaddy, but ever since they went public, I've been getting the runaround GoDaddy. I wish I knew of a better alternative. It's all tricks, no treats.

They get you in for cheap and screw you at the end. Then your renewal comes due. They say, "Renew the domain." Oh, and tack on the website builder for $1/month. Then 2 days later, you're charged to host/maintain the site. Total $120 for 2 years. I called and was told that the $12 ($1/month) added a new, duplicate copy of the item that I was charged for 2 days later. They refunded the $12 for the website builder. I said, "Cancel the website builder and just charge me for hosting." No can do...package deal. If I want to cancel the site, the page comes off the internet, even if I paid for the domain and will leave the page stagnant. That's BS. So, if I don't want anyone to steal my name, I have to pay $50. Well, we now know where the Italian Mafia is.

GoDaddy is one of the worst service providers I have come across. The technical support provided by your support executives is pathetic and classless. I read through a GoDaddy article on SEO today morning. I wanted to use the SEO feature provided by GoDaddy so I tried working it out on the website. When I got stuck midway, I called up the technical support team at 10:23 a.m., 27th October 2015. Received minimal help. I hung up the phone after speaking to the executive.

I have called Godaddy.com support and they directly denied to help me out because they even don't know anything. I have called around 12 times and no one is there who can help me. They are simply dump and just waste of money and time. Better to go with any other vendor.

My Wordpress website is not available for the past 6 months. The GoDaddy tech support rep sent me a link to fix it myself. But it's their server that is inoperative. I would like a refund for the duration of the time I have left on the hosting until 2019. I never thought a heavily marketed company like GoDaddy would do this to me. They refused to give me Support Ticket saying the server is down for that as well. So technically I never called in on this issue. GoDaddy is more like Deadbeat Daddy.

Long holds, no proper product knowledge, no issue resolution. When they can't resolve, they will say it's a coding error. A website which was running fine without any update or changes made in the website, how come it stopped all of a sudden due to coding error. They don't have call transfer policy, no escalation matrix, no contact support (expect a phone number) where and how to send the screenshots of the error.

GoDaddy sent me an email, "we recently detected a problem with the hardware supporting your MySQL database" [i.e. their problem] "We can restore your site from a backup taken prior to October 1, 2015. Unfortunately, this means that any new data you've added between then and now will be overwritten." [their representation] Damned inconvenient because of the changes I had made and yes my website backups are 'not good' but I can live with it. I respond "My website is crashed please restore as per your email".

I was a customer of a hosting company on the east coast called APPTIX. They had hosted my company's email for many years. Apparently they sold their customers -- us including to GoDaddy.com. We were told a seamless transition would occur. Our company is closed and the employees were sent home as we wait for the seamless transition to occur. We been unable to retrieve employees' emails by desktop now well into the second business day.

Don't Trust Godaddy!!! Buyer beware! They allowed a hacker to take control of all my domains and hosting for over 15 products when I provided them with the info company registration, tax ID, driver's license etc. They still refused to give me access to my account. Buyer Beware!!

This company is completely over-advertising and under delivering. SLOW-DADDY should be their new coin. They were okay 10 years ago when they were the pioneers of making websites/web hosting convenient & easy for consumers, but have completely let us down, now on several occasions. From Email, Web Hosting, Service & Support... EVERYTHING HAS DROPPED OFF!!! They cannot even keep up with their old customers needs, let alone honor good customer service or support to any more clients. All they want is the gross sales and your $$$. Even their "new" servers can't keep up. Super frustrating to deal with and very robotic customer service that will only make things worse. Completely unreliable for small businesses to bank on. We will be taking our business' hosting elsewhere next year! GODADDY.... GO-BYE-BYE!

I have been a long-time customer of GoDaddy. My original service was a package which included domain name and web hosting. One day I couldn't access my website, and called GoDaddy for support. They had decided to upgrade their server because "Microsoft was phasing out support." They apparently sent me two email notifying me, which I never received, probably spam-filtered by my email servicer because of all the advertising GoDaddy does. When I discovered the problem it was too late. They had already gotten rid of my files.

I have been a GoDaddy customer for over 10 years. I originally started using them because of their low costs, but also their excellent customer support. I work in software, and often recommended GoDaddy to coworkers, friends and relatives. It used to be that GoDaddy was awesome about walking newbies through the basics of setting up email. Over the last few years, I have had ONGOING support problems, most notably with mail - but also with my clients' (and friends, and family) web hosting. I've been involved with the web for a long time - I understand things go wrong. I understand servers go down, get hacked, or get blacklisted.

I have never had such a horrible experience with a hosting provider in my life. I have extensive experience in server design and implementation as well as years of experience designing WordPress (and MultiPress websites). Rather than using a dedicated server, I had been using one of GoDaddy's shared hosting programs for the simple reason that using one of their hosting accounts is cheaper than the monthly electricity bill it takes to run a dedicated server.

Had received an email that my domain name was expiring and to log in for renewal. When I tried going through the process, the website failed three times but still charged me. Customer service did absolutely nothing to help.

After seeing the glazed advantage of SSL and how it can benefit my website I decided to install an SSL certificate by Godaddy. As per ad, it was a simple 1 2 3. it took me 4 months to install it and had to hire and IT person to support me on this. 1 year later, I did not see the benefit of SSL so I decided not to renew. Once expired Godaddy decides to bring down the website!! I called them and the support said:"Sir, all you have to do is renew and your site will be up and running in 30 minutes." That was 48 hours ago and still the site is down!

For the past 10 years I've been using their service with many of my domain names and websites, but in the past 2 years I've been experiencing problems login on to my WP site and posting posts and pages. Sometimes it would work and sometimes it would block me out with message NO_DATA_RECEIVED. Many forums addressed this issue and it usually comes back to Godaddy.com having issues with their servers, but always denying at first when asked to fix it. Later on they would admit it and to some customers they would fix the problem.

We paid Ultimate windows hosting, new domain name and SSL certificate on GoDaddy. Plan was to transfer working website from another hosting company. GoDaddy have faster response. We tried to transfer but GoDaddy does not allow the import database from another hosting. In accordance with refund policy we asked for a refund. Everything by the book. Services are removed (hosting, domain, SSL), our money is not refund. We tried call, communicate via Facebook and Twitter but without success.

My Godaddy customer id is **. I have renewed my hosting plan from Godaddy. It's been more than 5 days but Godaddy didn't activate my account. I have written many emails to them but none of the email was answered. When I called the customer care no. 040-49187600, they kept me hold for long and then assured that they would activate it but they didn't. Just beware guys, it's fraud from Godaddy. My email id is **.

I was recently offered a promotion to try Godaddy.com for a year. The incentive offered for this was 50.00. After several failed attempts to contact customer support and several emailing to them all of which were not responded to, I received a notice they were not paying me. This is fraud and I wonder how many others were scammed by this company's advertising.

I created a work website for a friend with a construction business. I set the website to renew automatically through PayPal. GoDaddy said they attempted to renew my website through PayPal three times. There is no record in PayPal that this ever happened; and after 30 days they deleted my website... no backup, nothing. When I went into my GoDaddy account, I had no issues paying with the PayPal account that was linked to it. GoDaddy offered no amends, no discounts, no help rebuilding the site. Needless to say I am no longer a customer, and never will be again.

Well I purchased domains in one of Godaddy's reseller accounts and found out it was a reseller. It was confusing to use two accounts and wanted to transfer all domains to Godaddy. I asked the reps doing the transfers is anything going to change and they said no. This was over a period of a year. Well it did. I found out yesterday that my locked in price of 9.99 went to 14.99. Not happy and not using them no more. Their hosting is good for one page websites and push button installs, always has been but I figured I'd use the hosting for testing purposes. Now they ruined a customer relations with me. They are thieves.

Since I wrote the review, it seems like they have been doing better warning me of when my domains are going to expire. I have not lost any recently, so I am not sure if they do that price gouge when in limbo thing, but their customer service is so amazing that I have to give them props.

I got it resolved after I post a note on Godaddy's Facebook page. Thanks!

I was trying to transfer my domain from GoDaddy to another company. The CS rep didn't address my question/problem right away, but only kept asking me to re-buy the domain through GoDaddy or the other company, even though I already purchased it. Then, I requested to escalate the issue to a manager or another rep. He said he didn't have permissions to do so. I asked for the ticket # of the conversation. He said GoDaddy did not have a ticket system (what a big lie)!!! I asked if there was any possible way to identify the conversation. He said no. He only gave me his first name, Eric. I kept demanding to escalate until he finally tried to answer my question and pointed me to the right direction to fix the issue. He's the worst customer service lying representative that I've ever seen. If you want to lie, please lie in an intelligent way that the customer wouldn't know you are lying.

GoDaddy.com is a site that registers your website Domain name, but first you must enter the name of your website into their search engine to see if it is available. I did just that and my website's name was indeed available, but they were asking over $2500 to register it, so I immediately went to another web hosting site and followed the same procedure, only this time I was told that unfortunately my website name was no longer available. In less than 10 minutes GoDaddy stole the name of the website my daughter had created. I know this to be true, because I went directly back to GoDaddy and once again entered the name of my website and was told it WAS still available.

I hired a new person who really needed our email address. I wanted to modify an email address which usually takes 5 minutes. I logged on then it wouldn't work. I called GoDaddy and they informed me they are merging my email hosting from Office 7 to Office 365. They said I need to contact my domain hosting company so new information could be given to them. So when this was complete I was told it would be 24 hours to fix this. I was told it is usually 1-2 hours.

Been hosting with Godaddy for the past month, they told me that my site has been hacked. The only help that Godaddy tried to provided was to sell me more another software tools at a cost of $200.00. My site has been online since 2012 with more than 5k posts. Now it's over. Thanks GoDaddy.

Austin - This is extremely upsetting to hear. I am totally disappointed with Godaddy's response in this manner and it seems to me that your company doesn't care about the little guy in this scenario at all. We are small company and went with Godaddy because when we purchased the professional services build of our site originally it was because they said we would have the capability to have it put on a mobile device as the website builder program we would be working with after the site was built had that capability. We continued to pay yearly with the understanding that this capability would be provided and I could choose to turn the option ON and the option OFF. At any rate, it took Godaddy months and a lot of digging on my end to find out that your company, your developers and your designers decided to discontinue that capability on the version of website builder that your professional services built my website on.

I am appalled! How can a business that is hosting our data and services be allowed legally to not keep backups past 15 days? I logged in to my business email account to find an email from end of last year, only to find out that all my emails in my inbox from before early Feb of this year (so about 10 months worth) have mysteriously gone missing. It was confirmed through technical records that there is nothing in my settings that would automatically delete them, and they can see nothing on their side that would go ahead and delete them, and no filters.

Frustrated!!! Frustrated!!! Pathetic support, no email support, chat support always busy, no response. When we make expensive (outside US) call, they say "contact chat we cannot help." Chat 99% time busy/Unavailable, when you pay and depend on them with serious/Online/Real-time business, and if we face any problem nowhere to go for support.

Appears my site hosted by GoDaddy has been hacked. The only help GoDaddy provided was to sell me more software tools at a cost of ~$200.00.

Sometime within the last month we noticed our two websites stopped working. We contacted our internet provider AT&T and they informed us that it must be who we bought the internet sites through. Well, we tried to find out how to contact Godaddy and you can only call them (nothing in writing--clever). They said that our web hosting was sold to another company. WHAT!!! So, we paid good money to Godaddy and they made more money off of our domain. We requested a refund of the remaining time we had paid for our websites which we never kept us with. They said no. No refunds yet they could sell our internet site and caused our two websites to stop working. Consumer Affairs needs to send folks to their business to see if they can be rewarded for their actions. What a crappy company!

Avoid at all costs, maybe this hosting company was relatively good about 5-10 years ago, but now they became scammers. I'm an amateur web designer, so I looked for a cheap hosting and signed up for their promotion: $1 per month hosting + free domain, but when they charged my credit card, and I logged in into my account, it turned out that I purchased only a domain name, and I needed to pay additional $50 for 1 hosting service. For $50 I could buy a 3 year hosting plan from respectable hosting companies (e.g. iPage, HostingGator, 1and1, etc).

Today I attempted to renew a domain that I have registered with Godaddy. For some reason it did not auto-renew even though my settings have that domain set to auto-renew. Then as I was going to check out, I notice that they are charging me in Canadian Dollars. I checked my settings again and saw that my settings are still at USD. I only pay via PayPal, so this is not workable due to the high exchange rate (juice) on PayPal. Customer service at Godaddy would not listen to anything I said. They just kept pushing me to renew immediately. So I did. Now I will remove my Godaddy account and the 35 customer accounts I control. Only about 420 domains total. But, no choice. This was the last straw.

I purchased my first domain name through GoDaddy at a cost of $80 for 10 years. 2 hours later, they sent me an email saying that I had cancelled it which I had not! I contacted the help desk and they said “Sorry, nothing we can do. You cancelled it and have to pay another $80 to reinstate it.” I asked to speak to his supervisor who told me the same thing. There is no way I cancelled it. I am fully aware domain names can’t be refunded so why would I cancel it having just paid?! They refuse to do anything about it so I'm $80 down and have nothing to show for it. How can they legally do this - it is nothing short of theft. I was told they couldn’t escalate it any further. The support persons names was "Daniel **" - that’s all they would give me. I will never use these guys again - terrible service.

GoDaddy becomes an example of really bad service recently. Before I was quite happy with them, but recently they cancelled the email support. I have on chat available for my country, local phone support (paid!) only business time and call to Great Britain otherwise. And - local support personnel is really helpless and have no access to knowledge holders as well. I was on a phone for 30 minutes until I got out of money.

I tried various search phrases on the Godaddy website and on google.com to try to figure out how to add a page to my Godaddy website. The instructions talk about clicking "Edit Site" or going to a long list of options in a vertical column on the left of my screen, but none of these choices shows up on my screen!

If you've read comments and posts that claim some domain providers, such as Godaddy, spy on your domain name search and immediately those names are taken, trust their claim... It happened to me and now I have lost total trust in Godaddy.com. Also what scares me is that I am not even signed into my account when they are spying and stealing what I put through their search engine. Something needs to be done about this. It's way past privacy and security. Is it the company or dishonest staff making extra money out of the company???

My site was scraped, with an email from Network violation team of GoDaddy stating my site is having phishing contents. GoDaddy, please note that my site was hacked twice under your very weak security purview. While calling and writing to Support Team, the response comes doesn't come and when you call them the call goes for 30-40 mins with no fruitful output and fake promises. It's been likely a month, the issue is still not resolved. Service is going pathetic day by day... No response on emails and not a single call back from support team. Fake promises. Agents not clear on the issue. One should be lucky to get connected to well trained agent. Overall very dissatisfied. GoDaddy support team has lost all credibility in my view and opinion. Thank You.

Godaddy successfully accessed a new debit card that was not on file with my Godaddy account. Godaddy successfully charged me $179.00 for a website that I set up 12 mos ago, claiming the account had an automatic renewal. Upon viewing my bank statement on 7/26/2015 I noticed a pending transaction from Godaddy for $179.00. I contacted them immediately. I was not understanding how they obtained a new debit card that I had recently received.

The Worst Ads That I have ever seen! GoDaddy ads are disgusting!

Since February of this year I have built 13 websites on GoDaddy using the website builder 7. The following list is my personal experiences with GoDaddy. Since day one a few of my sites don't display traffic stats. Template page names may NOT be changed. In website builder 6 you could change page names. There is a known bug that is causing pages to randomly add numbers into the page name. Such as Services2. Of course this causes 404 errors due to pages being indexed by Google before the numbers were added to the names. In an effort to fix my affected sites they escalated the ticket.

Checked Godaddy for 2 domain names, which were open. Came back a few days later and both were taken by HugeDomains.com. Godaddy offered to contact them for $60 and HD wants over 1k per name. I find it odd that HD bought the name so quickly after I checked them. This just seems so wrong on so many different levels.

GoDaddy is the biggest piece of ** business that anyone could put their money towards. The customer service was awful and the woman was so **. They might as well just have kids run the phones. They won't refund my money, they said they can only charge it as a store credit. BUNCH OF ** AND ** THEM.

I have purchased a website builder plan and getting publishing issue since last 10 days. I have complained to the customer care. They have given me token no. ** but the issue is not resolved yet. I called so many time, the call get disconnected every time. And customer care no. is not free. It is chargeable no.

GoDaddy recently removed my Virtual Server which had 6 domains on it. They are unable to recover over $10,000 of data. They claim that 1 out of 10 products I have with them didn't have the updated payment option. Within the same time frame, they recently have debited funds to other products on my account which only has 1 credit card. I ask for supporting documentation or just information as to when and what process they took to determine the removal and process, but all they can say is it's your responsibility.

I have just purchased a domain name with godaddy. Then when I try to upload my website content to my new 'godaddy' domain, they hijack it with their own "buy more from us" webpage, which I can't get rid of to enable use of my own content, no matter what I do, and trust me I've been trying everything I know how to do ALL evening. Just by chance when you go back to godaddy's website you realize that there is NO email address for you to complain/ask for a refund, funny that. I am aware that any purchase online has a 14 day auto-refund policy, but how do you do that if you can't communicate to anyone!!! Very VERY ANGRY! WILL NEVER EVER EVER BE USING THEM AGAIN.

Two companies I actually HATE doing business with. The ** Godaddy and Comcast. Fortunately I got rid of Comcast and I am in the process of getting rid of Godaddy. Godaddy is a trap. It's like the hotel California. You can check in anytime you like, but you can never leave. Godaddy will screw you at every turn. At first it looks cheap and then it all sneaks up on you and they spring their cash trap on you when you don't need it.

I called tech support for an issue I was having. They tried troubleshooting and couldn't figure out the problem. The tech suggest we delete everything and restore the data from 24hrs before the problem started. I said that sounds great. The tech then deleted EVERYTHING including my email and other websites that were working just fine. 48hrs later the tech told me that they did not have a full backup like they thought. I lost 75% of my data, I had to rebuild everything. What did Godaddy do? They apologized and did nothing. They said they are not responsible for my data, even though this was their mistake.

Absolutely bad that's why I am switching back to Vommoco. GoDaddy support team suck and won't help you. I had my website down for 1 month and lost a lot of income because of GoDaddy.

Going by the negative comments I hear about godaddy, I bet you I'm lucky. It's been a smooth ride for me. Never been put on hold or dissatisfied. Today Adam was quite on point at helping me forward my domain to another site. He was really patient and understanding. Honestly being helped this way could make you change your mind about leaving godaddy which is what happens over and over again. Thanks Adam.

My husband and I have had a business/website hosted by GoDaddy since 2005. It was a source of our income. My husband made the website himself and signed up for the domain and account on GoDaddy. I did all the bookkeeping and work with the site once it was completed. In 2013, my husband unexpectedly died at age 48. I need to gain access to the files as they contain personal content. My husband did not have a will so everything of his goes to me, his wife. I have transferred everything else to me without difficulty until GoDaddy. They asked for a color government ID and I submitted my husband's, and mine. I had the password to the account and have been managing the business since he passed away, as I had been even before that.

I have an account with Godaddy. I get a product expiration notice that states that the product expires on 07/06/2015. I take my cursor on the screen and it reads 6th July 2015. Godaddy does not specify the month clearly and only states it in a mm-dd-yyyy format, so I think I have enough time and wait. Now my website is taken down. My computer still reads it as a mm-dd-yyyy. Godaddy says it's not their problem. Shouldn't they be more specific, since they are in different countries that follow different date/calendar systems?

Take your business to an honest company. GoDaddy will use your credit card to steal from you. Here's the details: I renewed an account for $30 on their website but then GoDaddy charged my Visa a 2nd time for $100 and then a 3rd time for $50. These new charges were for items I did not order so I called them to remove the charges. Their "customer support" was very experienced in giving you the runaround.

I purchased GoDaddy's WebsiteBuilder service. Even though no instructions were provided, the program was relative easy to learn. However, I encountered a problem with their Email Marketing service that is included as a free trial temporarily. I did not know it was a free trial so whenever I got a call asking me to buy it, I declined. Meanwhile, the trial version didn't work. I asked repeatedly for assistance and was told, "the technicians are aware of the problem and are working on it." After nearly a month, someone told me they had resolved the problem several days earlier. Turns out, my problem had been misreported. I hoped that discovery would have prompted some assistance, but it didn't.

Hi 1st never trust these kind of ** website. If you choose you have to look for the reviews. My own brand emails like domain@.com I have used office 365 which already setup. It runs only 5-6 days and there is an error connection problem, server not found. I have called Godaddy. They have told me that "we will call you back for the resolution". They ** no call back, no mail. There is just an sms "please reset your password". My message to all like the services with Godaddy like office 365, outlook, email are just fake to earn money or nothing.

My GoDaddy's incident ID is **. On 12 of June the trustee provided changes to be applied by GoDaddy (as a partner) to my web-site. This was ignored by GoDaddy's responsible staff. And I've received no notifications. And on 17 of June my domain was disconnected. Since 17 of June "advanced" technical team of GoDaddy 3 times gave an advice to change nameservers (after each change 48 hours I had to wait), 1 time to change MX records (24 hours to wait). Everything with no effect. I even bought premium DNS (now I understand that it was absolutely useless).

I received a email regarding copyright claim for one of my sub-domain, and instead of blocking that particular domain or sub-domain they have blocked my whole hosting account. And now I am suffering from this like none of my website or email is working right now. And there is a point which should be highlighted "They have got 72 hours for response and only one way of communication." After closing an account they are just sitting idle. They don't take care of your account. Please suggest me some possible ways so that I can fight against this and put a lesson in front of them. Thanks.

Called GoDaddy because site was down. After navigating phone tree hell was told by system that average wait time was 5 mins (it's never correct). But if I leave my number they will call me back in 5 mins. The phone did ring 5 minutes later. I was greeted by a system message please hold we are helping other customers. So a computer called me to put me on hold 15 mins and counting. Just another example of how companies are willing to sacrifice service for all mighty dollar.

I would like for GoDaddy to take the "stick it" commercial. I just find it offensive in so many ways. I recently lost my grandpa to pneumonia. And I don't think saying "stick it!" and spitting on a urn good for business. I'm not a GoDaddy customer. But I want that commercial off the air.

I am running a software company, I had hosted my files and websites on godaddy.com India. For some reason, not sure whether my developer or by someone, public_html directory was deleted. I asked support to help me restore the directory. Support staff checked something and said, I have to pay for restore and it should be done prior to restore. I made order and I have receipt of it. They restore 3 month old backup. Can you imagine - they argued that this one is latest, while I prove them wrong by showing "my applications" section where almost every folder was missing. They are still not accepting this and they are not looking to give answers properly.

On April 29, 2015, my asst told me that our website was down. We contacted GoDaddy because we had been wanting to transfer our domain name, but had no been finding the information we needed. We wrote to GoDaddy to ask them what was happening, and then today, we lost all of our emails… emails with plane reservations scheduled, business correspondence, and much more on it. It is beat all of a sudden all gone!

Firstly do not sign up with GoDaddy. They suspended our account because someone said we had duplicate content. Immediately we replied and did what they asked us to do which is to agree to take the content down until we could find out what the problem was. Now they say they have 72 hours to get to it!! So our site is down, our company is in jeopardy, and they say that the copyright department will get to our email when they can. Unbelievable!! I told them that our company is our livelihood. It is our family business. This is the only company we have. We have been building up this company for 8 years. And they say that they will get around to it maybe today maybe tomorrow.

STAY AWAY FROM GODADDY! We have had this GoDaddy website for months, and it has never worked initially, then it had access problems. GoDaddy asked for more money to fix. WE PAID IT. It worked for a while, then it stopped working. Yesterday they wanted more money to change the domain, to fix access problem. We PAID IT. Today, it has "certificate problems" that tells our customers that someone is falsely representing our website. THANKS A LOT, GODADDY. GoDaddy wants $154.00 to fix it with an SSL. WE'RE NOT PAYING ANY MORE!

Someone moved the "pointer" from our host – 1 and 1 - to GoDaddy. We no longer have connection to our website. The Domain Name was initially purchase for us by one ** (we paid for it) who is no longer here. Phone disconnected. This has been our website - it's a corporation since at least 2006. No one at GoDaddy will tell us why they did this on May 16th. All you have to do is Google ** and see information about us - my name - etc. to know that this is OUR WEBSITE AND DOMAIN.

Godaddy now starts new business. ROBBING THEIR CUSTOMERS! I am victim of that scam where they steal my credit card information. When I made my account they asked CVV code of my card which was fishy but my doubt clears next day when I see unauthorized charge in my card. Your payment information is not safe with them. Everything is on the mercy of their thief support. They can use your information whenever they want and there is nothing you can do then. I have explained the whole story how they stole my money **.

Godaddy support is pathetic. Customer care agent don't know anything. They will give you the solution before you question asked..... They are so much talented, they working in web hosting company but they don't know about what is the use of dedicated IP ADDRESS.... And you could not find who is the customer care agent and who is the MANAGER .... They don't know how to talk with the customer management is the worst.. I don't know what is the customer care and manager hiring criteria... and who is hiring those bunch of nuts ..... Their people doing arguments with the customer....... Totally Bangalore or Hyderabad staff arrogant and egoistic. They need a lesson how to treat a customer... Godaddy needs a training....

GoDaddy advertises free web builder, when it don't work they guarantee money back. When you ask for a refund they WILL NOT refund money, only give STORE CREDIT for the amount spent. WHO wants STORE CREDIT to spend MORE with something that don't work?? SCAM COMPANY BEWARE!!!

My name is ** and I have been into IT industry for over 10 years and today. I am going to share the most Pathetic & Shocking experience about GoDaddy company which truly earns the business also generates the revenues in a cheap and unethical way because it is still shocking for me to understand the business standard for such a big company as GoDaddy.

I'm a website developer and have been signing up clients with GoDaddy for years. Probably 25-40 of them to date. I used to think they were the best of the best. Not now. The most recent issue I had was the final straw: I paid them to migrate a WordPress site for me from one of their servers to another one in a different account for a customer who needed to change his account and consolidate his websites. I didn't have time to mess with it and it seemed like an easy fix to have them do it. Wrong!!! They screwed it up so badly, I am still seething over it.

In our opinion, Godaddy is sneaky at getting their hand in your pocket via their quiet auto-renew policy. As I came to learn the hard way, anytime you purchase a product from Godaddy (even a website building product -- why would I need to auto renew this!!), they auto-renew and automatically bill your credit card. For domain names, I can see where this makes sense and am used to charges of the magnitude of $40 or $50. Imagine my surprise to see a line item on my Amex for $359!! Not only is that what I consider to be stealing, but the 1.5 hr argument I had with a supervisor there, and the company's twisted policy, is simply ridiculous. I expect and hope to see legislation against this sort of unethical practice soon!

Beware. Once you sign up for a domain name you will be billed forever. No matter how many times you ask to cancel they keep billing you. They make cancellation very difficult but even if you follow all their procedures, they just keep taking money from your checking account or credit card and keep renewing your account. FOREVER!!! It is the most frustrating company to deal with as they claim you can't talk to anyone who will remedy the situation.

All I can say is I ordered two domains from them this month, and my CC was hacked. FYI I never used my CC. This was the first time this year I used my CC, but within a day of using it with GD my card was charged $1,000's of dollars. The smallest charge was over $300.00, and they said on the phone they have a rigorous background check on employees and the best online security system for web purchases. After reading these consumer reports on how others had my same fate kinda proves them a lie!

I'm only giving them a 1 because 0 is not an option. GoDaddy broke a customer's site & now, as a hired developer to fix it, they want to charge me, or the customer $80 to restore the site. Tech support is arrogant. I'll never recommend GoDaddy to another client. I hope you go out of business.

I purchased web host and domain name on Godaddy.com one and half a year ago. I worked hard to promote my site. And now it is with stable traffic. But I found some product promotion from one named company Alibaba appeared on my site. My site is with bought SSL and Well secured. Firstly, I checked security of my site and my computer and found everything is ok. The advertisement sometimes happened and sometimes not. I contact Godaddy.com product supporter for this matter. They said they don't have it reprise. So, not know the issue.

My website is slow because of a number of issues with my webpage that I build using Godaddy Business Premium Web Builder Pro. For example, Google PageSpeed Insights tells me: "Eliminate render-blocking JavaScript and CSS in above-the-fold content", and Optimize CSS Delivery of the following: **. When I ask Godaddy support they say I need to switch out to another service, they cannot do anything about these issues. In fact the support tech said that these are issues with Google!!! Godaddy charges a lot of money for this?

Ended up buying several 'services' over several months because the website could not do what I needed it to do. No email, then no purchases could be made, then no payments could be made. Called and canceled my account due to dissatisfaction and not being able to use my website. BUT I still keep getting $10 withdrawals from my bank every month. Called 3 times and they assured me everything was canceled. Still getting charge but no one knows where the money is going to?!?! Finally found out I have a merchant account that seems to be another company, Tried to cancel, but I have no info on them and the checks still keep pulling out to GoDaddy!

Received a call from go daddy's abuse department for our business domain about 24 hours ago, saying that our domain is due for suspension within 12 hours because a notification for resolution on a spam complaint did not get responded to by us. Asked the caller if she could help send it again as we did not recollect receiving any. She said she cannot and that her call was the last. We had no clue on what the next steps were. Called up their support center in India and requested a status. And the response we got was that the domain has no problems whatsoever and that the call could be spam. We even shared the phone number where we got the call from.

I've been using GoDaddy with multiple domains/website years. Base on the last 10 years I would have presented a 3-star rating UNTIL I decided to retire myself and my applicable GoDaddy accounts. It is a nightmare! Buyer BEWARE, when it is your time to discontinue the GoDaddy service you will encounter a roadblock at every point of cancellation. I would NOT recommend GoDaddy to anyone, friend or foe.

I have had a mixed relationship with Godaddy over the years. They seem to use obfuscating and confusion as company policy and waste your time before rudely hanging up on you. I got "hung up" on in their website chat service. The guy clearly couldn't answer my questions, so he wasted an hour of my time bringing up totally irrelevant data that he later contradicted, before telling me that I had "a lot of information to go over so why don't you review that" and hanging up on me.

Day One: Initially, I went to GoDaddy to purchase an eMail address with my domain name. Years ago, I had purchased my domain name through them and thought that I should probably keep everything in one place. AFTER going through all the steps necessary to set up the email address (including billing my credit card for almost $60), the customer service rep noticed that my website was hosted by another company and told me that I would have to jump through numerous hoops to get that portion of the problem "fixed". She sent the information I needed to my eMail address and assured me that once I got all the information set into my account with the company that hosted my website, all would be ready to go. I did as instructed and even called the company that hosts my website to make sure all the information was entered correctly.

I am ** from Bangalore, India. One of the customer of Godaddy. I have taken WordPress hosting from Godaddy. Since last one & half month I was facing an issue regarding memory size with my website. My website was down since 9th of April 2015 for next 3 days. I called Godaddy for technical support on Thursday (9th of April) but they were failed to support. I called twice/thrice in a day but they were unable to solve the problem. Every time I was on call for about more than an hour. The call was disconnected in between and the problem was exist for four days. One executive told me "Madam today is Saturday so we don't have enough staff in office" which is really very irresponsible answer.

GoDaddy may have a NASCAR team, but they lack consumer skills, and can't even blow their nose by themselves. Dig this: the idiots at GoDaddy sold me a website, my page is showing a 404 notice. I called the tech help folks at GoDaddy. Because someone invaded my account, my site is down, and to get it going again I have to rake out $100.00. Really. I'll never use them again. GoDaddy truly sucks.

Support in India is very very poor. They do not try to understand the problem and there is no way to get in contact with technical team and unless we argue and insist they do not register complaint. We had a issue with their backup process and the domain was down for over a week and the error says "Server is unavailable. It's either in the process of back up or restoration". Support team keep saying that “let the back up get completed your site will be up”. Very absurd answer for a site which is full of static pages with total size less than 100 MB it takes over a week to backup.

Originally I had used Godaddy for hosting my domain name because of the low price they advertised. Upon renewal, the price seemed to be higher but I paid it. My domain lapsed on the next time around because of finances of course. The fee was only around $18 for a year, I guess this is not too bad, BUT now they want to charge a fee of around $80 just to reinstate the domain, using jargon making it sound like it's floating around somewhere in cyberspace and they'll have to send someone in to retrieve it. God forbid if you want to move your domain somewhere else, that's a whole new page. Godaddy in general is adequate but you should read the fine print or just go to brand X. Internet is pretty much the same but with different packaging. I suggest to find someplace that treats YOUR domain as YOUR domain.

I'm expecting a refund of Rs27090.00 from Godaddy for cancelling the express email product. I want it to reflect in my in-store account of Godaddy, but even after 3 to 4 months of followup this request has not been processed. My account id is **. Due to this my big chunk of my money is stuck with Godaddy and secondly nor can I buy any product from Godaddy since my in store credit shows ZERO balance. Hope Godaddy resolves this issue on priority. I'm from India, Pune.

I am having the Ultimate Web Hosting plan with Godaddy with free SSL certification as I purchase UCC Certification for multiple domain. So I purchased the UCC Certification, now it has been activated for 4 Domains which is already hosted in my domain. But none of domain is redirecting to the HTTPS (SSL), and in few hours my all domain has been down (Unavailable).

My website has been down for nearly 3 months. GoDaddy repeatedly acknowledged that this was their fault, but refused to refund any of the money that I had paid for the site and services. I wasted over 40 minutes on the phone with customer service today, and got nowhere! I was actually told that I would not be allowed to speak with a supervisor! This was the worst customer service experience I have endured in years! There are so many other option, please think twice before choosing GoDaddy. When you factor in the website downtime, pathetic customer service, and hours of frustration, it's just not worth it!

I have a yearly subscription to the GoDaddy Webuilder program which is used to create and maintain a website. The program has had consistent problems all along and it is difficult if not impossible to get GoDaddy to resolve the issues. The mobile website does not present properly; improperly highlights menu items; highlights menus options for pages other than the one you're on, etc. I have spent more than two months trying to get GoDaddy to resolve this issue. Throughout, I have been lied to, given wrong information, provided dead links to open repair tickets, repair tickets closed without being resolved, told the issue was resolved when it still remains and generally blown off with no resolution. Their technical service is deplorable and designed to run the customer around in circles.

To all the people who are looking for a Good Hosting, PLEASE DO NOT GO FOR "GODADDY.COM." Every support has a price tag $ within it and there is no Live Chat for normal hosting, only phone support that also $ extra. Only Live chat for VPS which Starts from 30$ and whenever you have a query regarding server issues the support team always ask $ and asks for a choice of Debit-Card/Credit-Card to fulfill the query. Godaddy has a special scheme of ripping $ from your pockets like search engine display etc. Also if you try to ask refund the call support will say that the amount will be refunded but only to the Godaddy Account, which is purely a Scam/fraud. All the Best for you Clients who are still in Godaddy for more getting ripped. For those who all the other Clients who read this Complaint before joining in to Godaddy, this is your lucky day.

This review is being written for the benefit of consumers and more of an fyi. When you purchase a domain, there is a 60-day lock, so you cannot transfer it to your hosting company. The GoDaddy support person could not explain why and said that he didn't pay attention in his training. When I asked for the process, he said, "Well, you are the only person who has ever had this problem." I found him too rude, inconsiderate, and I will never work with GoDaddy ever again.

I purchased an unlimited hosting by GODADDY. After few days, I am getting 500 Internal Server Error. I did 100 complaints but Godaddy's team not solved my problem, they saying me they will call me, but till ten days I am waiting for the result but nothing can get. Very fraud hosting company is GODADDY. Cheater is Godaddy.

Three years ago Go Daddy was an excellent company with excellent customer service. Now it seems to have reached rock bottom. They sent me an SSL Certificate renewal notice, but with the WRONG renewal date. I tried to reply to the email but this was rejected. I tried to find an alternative email address to write to, but the only one I could find was legal@godaddy.com hidden at the bottom of their terms and conditions. Only time will tell if they bother to respond. They push their telephone support line numbers instead, but if you call them they just put you on hold for 15 minutes or more until you give up and go away. It is a great shame when a good company loses its reputation just because it can no longer be bothered with customer support.

GoDaddy no longer provides any working webform scripts with the Classic hosting package. This is a misleading practice since most, if not all, other hosting systems provide something already set up and waiting to be called. It is merely a ploy to get more money out of people who don't know that. Try GreenGeeks; their support is miles better. Or if you don't care about support; try MochaHost. They both provide an old C mailer called "cgiemail" that is really easy to use.

I opened a website with GoDaddy. Then was told their website builder will not work with a smartphone. I bought GoMobile to write and publish my site, but GoMobile has no color, no hypertext links, nor does it had PDF download capability. I replaced my stolen laptop...tried to access website builder: no access. I got GoDaddy support and ** said she will have to unpublish my site to get access to the builder. One hour and a half later, no access and no website. She kept saying my browser cookie was the problem. Now, it is a very easy thing to remove the cookies which I did over and over and over. So was at my rope's end with her. So I said, "I gotta go."

GoDaddy called me to renew my website - and I was going to contact them anyway because I had another website I wanted to begin. I agreed to let them charge me the big bucks to renew my existing website and begin another, both to extend for an additional three years. I got into my account and couldn't open my new website to manage it - contacted the online chat to discuss the problem. In the process of trying to determine which of my two domains were active, they showed me my old one - it was intact. But the screen said it had to be converted into the new webpage builder. It mentioned that some formatting changes may occur and I assumed that I could go back in later and do that. I continued into the other domain (they had finally figured out how to activate it for me) and began working on it.

I have been trying for 3 weeks to remove "protected registration" off of two domain names. The amount of hoops I've had to jump through is astounding, and STILL not resolved. I did not have to jump through these hoops when they were taking my money.

I was working on my website with the website builder and it logged me out. I went to log in and I couldn't. I had logged in at least 3-4 times before this in the past hour and now I couldn't. I then was trying to log into my privacy information and I could not also do that. So I went to where they had to email me my new password and I never received an email. I got frustrated and called them and when the young man answered there was yelling going on in the background, it sounded like they were playing some sort of sport. The customer service agent then proceeded to ask me why I was trying to log into my privacy settings as if I should not be doing so. I should NOT be questioned on why I'm trying to log into anything that pertains to MY ACCOUNT.

Having purchased the domain and web-site builder, Godaddy had advised that after I had finished creating my web-site there was a problem with the actual template that I had used. Advised myself many times they were looking into the issue. After being on the call for hours I finally got agitated and asked for the timescale for the everything to be resolved. I was advised could be a day could be months. Shocking that I would get a response after I had paid for the service. AVOID definitely unhelpful staff that try to sound polite and professional. I think overseas Indian call centres would not have the same courtesy but a better way of resolving the issues.

I spent 30 minutes or more on a chat line with GoDaddy tech assistance yesterday, Feb. 28th. I was simply trying to renew three of my reserved domain names. The tech representative could not figure out why my charge to my regular credit card was not going through. So, I had to change the credit card on their system to make it go through.. I got a call today from the credit card company that I originally had with GoDaddy. It turned out that the charge did go through - 4 times! So, of course, the bank (Wells Fargo) froze my account, resulting in other charges being denied. I have now spent time today clearing that all up, but it has been a giant time suck. All because GoDaddy's system didn't work and their tech department had no clue why not.

I got connection timeout errors after 3 failed attempt to connect through SSH. No big deal, I called customer service explaining that my IP address might be blocked. The first technician kept me on the phone for 45 minutes.. Running test on his end, telling me that everything was fine for him. Then he got me talk to a specialist who made me run plenty of network tests. Then he told me that the problem must be on my end and that I should use putty instead of any other SSH client.

I am extremely disappointed on making the huge mistake of adding 2-factor authentication to my account at GoDaddy. My phone number changed and now I am getting delays and the runaround to remove this from my account. I am essentially locked out of my account. After providing the requested documents to two-step-cancel email address and multiple copies of my IDs, I am now being asked for Organization documents. Since the contact information is public I have listed a non-registered business and will not have any company documents or IDs to provide. I emailed them several times and received NO RESPONSE. This process has been ongoing for weeks now with no resolution in sight.

I hired them to buy an unused Domain name for 70 dollars. The process was explained to me was this: "We will inform the current owner of your wish to buy the domain and set a max price for it. If they will not get back to us by 30 days, then we take other actions to get you this domain." After 35 days, and not hearing anything from Go Daddy, I just talk to another rep and he informed me, that: "No we have not heard back from the current Domain owners, and NO, that will be it, and we cannot do anything else for you." WOW 70 dollars for 1 email? RIP OFF.

On December 17 of 2013, I signed up for a Godaddy account. I paid $108 dollars for hosting and a variety of other services, which were placed in my account without my knowledge. A few days later, I called Godaddy to cancel my account. I had already built my website with Wix.com and found out that in order to connect with Godaddy I had to pay a high fee, which Godaddy never explained to me. After I canceled, they reimbursed me only $71.88 dollars, due to some charges they stated. Little did I know that Godaddy had kept my account opened and signed me up for automatic renewal without my knowledge.

Have tried to log in since 9pm. When one requirement is correct the site change to a new question. Support is blaming it on the internet yet I get into other online account. This is a rip off.

No way of reaching the cust support with issue details; they don't even have remote log in support to troubleshoot. I got issues uploading files into my ftp directory and it's open for last 5 + weeks.

WE cannot reach Tyler nor any other CEO/President of Godaddy. It is very hard. They have given our information to dishonest people. God bless. Godaddy issues: Hosting people really took to another person who are very dishonesty. They changed and redirected. This costed our credibility and reputation. Daniel or whomsoever says he is part of management does not care nor listens while talking someone should listen - he keeps jumping before I complete a sentence - someone should listen. He does not ask, "Did I call you at right time?" He wants to call at his beck and call. He wants us to be under his mercy. He says there is nobody above him will talk. This does not make sense. We own organization, I talk to everyone ..this is not the right way. Have been paying bills.

Recently, I looked at our American Express bill and discovered a charge from Godaddy.com. Apparently many years ago I register a domain name through them and they been charging me ever since. When I called to complain they had no record of me, and the card they were using expired years ago and was replaced. Apparently the charge just keeps on going no matter what. I spoke to American Express and they cancelled it immediately and launched an investigation in to back charges.

I never received a notification that my domain was expiring. The next day I called GoDaddy to find out that if I want it back I will have to pay them over $400.

VERY bad service and customer service. Ordered a domain name and website builder two days ago to take registrations for an Event.. Very sorry that I chose GoDaddy.com... The website is still not able to be published due to some sort of IP problem on their end, and customer service has been absolutely terrible... Over 4 calls and on hold for approx 8 minutes now and still waiting for a manager... Ugh, can't get worse!

I am a 64 year old Canadian woman and over the years have seen a dreadful erosion in the level of respect the younger generation shows for their elders - it is bad in Canada and DREADFUL in the US. For you to run an ad where you show a woman wakening a frail elderly female - pointing her finger in her face and YELLING "Stick it" lacks human dignity and shows profound lack of respect for older people. Then it gets even worse - when she derides the framed photo of a deceased grandfather.

I had a domain name registered with Godaddy. Time passed, life events happened.... I had requested the site be taken down because it was outdated. When I wanted to retrieve my domain name (which is my given name.....) I went through the "recovery" process for over 5 weeks. They requested drivers license, EIN numbers.... (had to call the government for the actual document.....) All of this over the course of 5 weeks with bad customer service, people unable to locate account, referring me to different departments with 72 hour email reply requesting more, more, more. Today they disputed the address located with the account. I was care giving for my mother in another city who had Alzheimer's and died. They needed verification that I lived at her address...... and on and on..... BAD BAD BAD. I have given up trying to retrieve my domain. BAD COMPANY Don't do business with Godaddy.

GoDaddy took my site down when I pay for hosting, web design and google ads. When I questioned them, they said I did not renew my services. I said one is prepaid on one until 2018 and the other until April 2015. Then they said they had to change the IP address. It was to propagate in hours and they failed and never corrected this issue. GoDaddy said they are required to tell me it is propagating, never did so I did not know to even check. They have the arrogance to tell me they have performed as they should while my site was down. That meaning that taking money for a web site to host, design and advertise without your web site is their service guarantee. The Manager San was very rude and unhelpful.

GoDaddy charged me $149 on my credit card. When I called to inquire they could provide no backup. I put the amount in dispute with my credit card. Instead of providing proof, Godaddy suspended my site until I pay the $149 plus a "charge back" fee they determined of $149. So all totaled $298 for something I never asked for and a service never performed. I spend over an hour on the phone with an obnoxious rep who just kept telling me I authorized something, would not listen to my story or reasoning and kept putting me on hold to check for more information. I spent at least 50 minutes on hold total only to have him tell me I had to pay the $149 original plus $149 charge back fee with no back up or reasoning.

The worst customer service and substandard web hosting. Godaddy's main interest, to me, is to confuse non-technical customers in order to extract as much fees as possible. Though the web hosting is inexpensive users pay a lot more as additional charges. The site I'm administering for a non-profit has already paid over $200 in additional charges in last two years alone. The terms & conditions change so, for example, if you are unaware that their back up term policy has changed your files can be lost forever. Different representatives give different information and, not sure, whether some of them know what they are talking about.

On Friday, I went to view my website and found that it was not there, giving me an error message. I called customer service right away. What I was finally told was that when I cancelled the Website Builder Business Plus, which I found to be very limited and difficult to use, I had cancelled my entire website and not just that particular service, although I was charged on 12/3 for Website Builder Personal. Navigating your way through settings and orders isn't exactly easy or straightforward. So I was told I had to sign up for the Business Plus again and then be downgraded to personal. And then that I would have to pay $59 dollars to restore my site. That is an absolute rip off.

Issues started happening from the very start. To summarize my experiences:

2 years ago I had to quickly throw up a 1-page site. Now that my business has settled down I am just revisiting the one page site to refresh/re-develop it. Admittedly my business does not rely on a web presence however I need to maintain one for various reasons. Today I logged into my hosting portal and discovered that GoDaddy did not update my host records, when they made internal hosting changes. As a result my site has been down for 6 weeks. When I asked GoDaddy to explain what happened I was met with "you were sent an email", "maybe your spam filter", "it's your responsibility to check your site periodically", etc. I asked GoDaddy to provide proof that they sent a notification as my account displays “Account Alerts" and I keep all emails, but they were unable to provide anything. If you're looking for a partner that quotes policy instead of trying to satisfy you, then GoDaddy is the right choice for you. However if you want old-fashioned customer service then avoid GoDaddy!

As of 12/10/2014: Godaddy has cancelled all email support. Godaddy only accepts phone calls (10+ mins of waiting) and online Chat (longer than phone call time). Here is the message I wish I can send to Godaddy, but I don't have a way to send to them. As a result, I am opening this message to the public. Phone call happened at about: 9:30 am PST, 12/10/2014. I waited 12 mins and talked for < 2 mins. I hope Godaddy read this message and improve their support. After all, I still hope they can be as good as they were years back. Top management at Godaddy should make significant changes to get Godaddy Spirit back!!!

Since 2009 I've had the same business email address that matches my domain name bought through Godaddy. I am a business owner and all of my current clients and all of my advertising has this email address. The deal was you got one free email address with each domain that you bought. With no notice Godaddy cancelled my email address, I can't login and check my mail because it no longer exist. I logged into my Godaddy account and sure enough they no longer show ** as being my email. There's no explanation, nothing. I have spent 5 years building my brand and I had email folders with a ton of business related information saved. I had client communications that went back 2 years and other folders with 4-5 years worth of very important saved data. I'm so upset, Godaddy has managed to screw me literally overnight, this will be a huge impact on my business.

I wanted to buy one domain and it's pushing domains on me. The site gives you a price, then it changes the price by the time you get to select it, then, as you just 'remove' it from your selections as it got 12 times more expensive, another domain that you never ordered shows up on the list as a choice against the one just removed, I select that, and the price changes on that too. Also it forced me to renew automatically, which I did not want to do - at all. There is a list and you apparently can deselect the automatic renewal but then when you try to edit that you have a window that is frozen over and over again. It's like an entrapment. I will never host with this crap - their method are ludicrous. I recall I once paid for an entire year to them for a webpage that I could never get any help for.

A year after cancelling all services, we suddenly get another charge on our Amex. Turns out that all the services has "magically" been renewed and auto-renewing has been turned on. Impressive how that happens all by itself. Anyway, called in to cancel again, and made a dispute through Amex. To my surprise, you can't cancel your account with GoDaddy - it will exist forever. That's their company policy. So unless you want to be in their system forever, and get obscure random charges, be careful with signing up. "John" from billing, didn't want to help, and claimed that he didn't have a supervisor that I could talk to about the issue.

Earlier this month in November I went to my Go Daddy account to check on the pricing for my domain renewal for Dec. 27, 2014. As soon as I finished checking then I went to Website Builder to edit my Go Daddy website. After I click the "edit" button the entire Go Daddy website closed out. I signed into my account twice again and the same thing happened. I contacted Go Daddy's customer service by phone and the person I spoke to told me he did not have a problem getting into Website Builder through my account and did not see anyone else having problems. He suggested I check for problems in the computer I was working from as far as cookies and other things like that, then strangely enough he asked me if I would to take a survey for possibly purchasing something else from Go Daddy, which I complied with. I thank the customer service person for his help and later I found I still could not go through Website Builder to do any editing of my site. This problem continues even now and after nearly five pleasant years with Go Daddy my current experience with them has turned that entire time into a living nightmare.

I am vishal ** and customer number **.... I called to their CCE regarding extraction of a zip file...(19/11/2014) Many times my calls were disconnected by their executive because they're to fix my problem.... and nobody called me again.... That's why very unhappy and unsatisfied from their service... Thanks.

hacked by someone known as Azade (Turkish hacker) on 11/17 at around 2 PM IST.

I registered a domain and was billed accordingly. I followed up with support to find the best product to purchase to advertise my domain and business and start a professional website. I spent an hour on the phone with support that told me I definitely had the domain and went over costly options for me to build my site. I then had a meeting with a web developer to start my site and do a professional website for me. After hours and quite a bit of money later, I receive an email from Go Daddy stating that I cannot have the domain I registered with them. They couldn't tell me why... only that maybe someone else might have registered the name... but, they couldn't tell me who.

I spoke with an agent back in July 2014, who said that they could build me a site or if I wanted to do it myself that I could. I informed them that I was trying to build a website for heart transplant patients to be able to get information and be able to chat with one another if they chose to do so. Well, I became preoccupied with numerous of things and was not able to continue with the building of the site and called today, Nov 10, 2014 to see if they can finish the site and I will pay whatever is owed. The rep I spoke with informed me that they don't do that particular service and that I was given misinformation by one of their employees. I truly believe that these individuals are not educated in the process of website building and therefore throw words out just to get your business.

Very bad support.. Trying to setup MSSQL, they have took around 3-4 days. Make me wait for hours and hours. Just want to say they are just making business of it. They have toll no but it's not share on site.

I purchased Godaddy's site builder nearly 3 weeks ago & still, after hours & hours of frustration, do not have a published website. I have spoken for over 8hrs with various support people, one of whom offered me a refund. The next said no refund was possible, but my credit could be transferred to wordpress & the last who says none of the above is possible. It shouldn't even take 8hrs to build a simple site. Problems I have had include but are not limited to blank templates offered are not blank, background images: there is no "stretch to fit" option, & many templates do not allow changing of margin, leaving ugly borders. When you copy content from your word processor into the builder, it gives the option to change the font/size/etc, but when you change the font, the tool snaps back to 15 & the only thing that changes is the space between the lines.

I did not receive My Two-Step Authentication Code because we have changed our phone #s and I did not follow through with the 2-step process. I got side tracked with work and forgot about this. Now we have new phone #s and when I ask for a Request a new validation code on godaddy website, it is sent to my old #. How do I get this corrected???????? I chatted with godaddy and they said the would send info to change this to my email but that was 5 days ago and I still have not received it. Still have not got help from godaddy support through chat, phone or email. Just keep getting the run around and no help to fix the problem.

There should be a ZERO STAR just for this type of company. They are complete frauds. They tried to automatically charge me for extra storage for my free email address even after I told them to turn it off. When the auto charge for the extra storage to my free emails didn't go through, they deleted all the emails that had the extra storage for no reason and didn't even let me know that this had happened. Spoke to a "customer service supervisor" named CAMERON in their AZ offices who basically berated and insulted me while trying to defend these business practices. I'm shocked that instead of apologizing for destroying all my emails for no reason and not letting me know of it; he basically said I should of known this and its my fault. I am filing a formal complaint to the company and to the attorney general. This company can care less about their customers and the complete lack of moral and ethics of business. ZERO STARS, FRAUDULENT ACTIVITIES.

I Have Seen on godaddy.com that google.com is available but they bloody people charge Rs. 4057/- from me and then said that they can't provide the same and can't refund the money. PLEASE GUYS HELP ME.

Eight calls to GoDaddy.com over a three week period to resolve a forwarding of a domain name to my site and they err on entering the proper IP address. Instead of the few minutes it could take to resolve, it requires 8 calls to customer service reps - with only one call recorded in their records. No repair of website address so I'm down for almost a month yet everyone I speak to "understands my frustration." Do not expect to get technical competence here.

I had a BAD experience with GoDaddy. I had actually bought many domains as an investment a few years ago but ended up costing me money. I had more than 200 domains and I wanted to clear the domains out I didn't use. I didn't want to renew as it was going to cost way too much. GoDaddy domain fees are more expensive than many other places, by the way.

I have spent 6 hours today with several different GoDaddy reps to try to solve a problem with my email account with them. So far, no solutions and a supervisor named Kelsey hung up on me! GoDaddy is pointing the finger at everyone but themselves. My email account worked fine before the GoDaddy upgrade, that I was told needed to be purchased. HA! Silly me, I fell for it and now don't have email and they can't figure it out. Hopefully this review will reach a person who is thinking about using GoDaddy and send them elsewhere!

I initially used GoDaddy for my website back in 2011 and over the next 18 months, I was not happy with the overall level of customer service. The wait times were very lengthy and the personnel did not always seem knowledgeable. I decided to cancel/terminate services with them and I am still trying to do that and it is July 2014. GoDaddy makes it very, very difficult for you to terminate the automatic renewals, so your bank and credit cards keep getting charged whether you actually have a website or not. That is what has been happening.

I made a one time payment over the phone for a colleague of mine with Go Daddy, the web hosting company. It was for $8.99. I told customer service, I do not have an account with them. I do not want my credit card on file. They did it anyway. They charge my card without my authorization for several months. As at first it was a small amount, I didn't notice it. Then they try to charge me big amounts. When I cut them on it, they treated me like I was the criminal, and told me I could go and suit them if I wish. Extremely rude. As I know from them I'm not the only victims of fraud from their company, I hired a lawyer to deal with them. If I have to, I will take my claim public, and file a class lawsuit if have to. But, I'm going to make them be accountable for their fraudulent action.

We have had a terrible experience with Godaddy and they let me know that there is nothing they or us can do except move my business elsewhere. We have had been very patient with them after three years but their service grows increasingly worse.

I am businessman and I needed to host a couple of websites. I currently use Godaddy.com for my domain names which have a couple of hundred. I wanted to ask a couple of questions regarding the hosting but as I can't email them nor create a support ticket, I'll just have to go to someone else. I'm really surprised and disappointed that Godaddy have gone down this route for support as clearly so many people don't like it. Having read so many bad reviews of their service and not being able to use my preferred method of contact, I have decided not to use them. My advice to Godaddy is this: Don't force people to call you, open up as many communication channels as possible otherwise people like me will just go somewhere else.

I registered a domain name and pay with Paypal with an enterprise account, they get the money and register the domain. Some days later I notice that I need to sent some documentation the payer id with photos or driver licence. Well, enterprises do driver cars or have photos. We reply suggesting that if they have doubts about the payment they should contact Paypal to assure the payment is legal. Never got a response.

We have been the customer and I have felt the customer service is too bad.

On March 12, 2014, I started using GoDaddy as my website host for my domain. I subsequently added a 2nd domain and opted to build a "do it yourself" website using Wordpress, per the GoDaddy ads that flashed on the screen during the process. At that time, being new to website building, I assumed the other popup items GoDaddy included during my purchase process were all encompassing what was needed to build my Wordpress site, hosted by GoDaddy. I later discovered, after speaking with a customer service representative, that the Website Builder Personal offered by GoDaddy, which I paid for, had nothing to do with the Wordpress builder. When I asked for a full refund, because I had never activated the program, I was told I could not get one.

Godaddy has locked down my dot com for fraud investigation. It's been nearly 1 week, & a proliferation of emails. I have emailed my driver's license & the front and back of the gift card 3 times. Yep, that's right, a Visa $25 gift card. Fraud cannot apply to a $1 Go Daddy Domain purchase on a gift card. By law, if I lose it, it's considered lost cash.

I have closed the account, I cannot use the server. No access to port 25 smtp email relay and Godaddy limits the relay to 5000 though it does not state this anywhere in their terms of service. I want a full refund for both months' payment immediately. Otherwise, I will make a claim through my bank. I can't even use the smtp services right now because it's blocked. Not only are the rules you are implementing not in the terms of service, but I don't even have access to the service. Nowhere in the terms of service is the language above stated. Godaddy is committing fraud.

GoDaddy cheating and confiscates expensive domains: 2 weeks ago I registered the domain **. I fully paid for the purchase, and got the domain in your cart . During this time, I put on a domain auction Sedo.com and received an offer to sell for $**. But I decided not to sell this domain now because I'm sure that the price is much higher. Today I received a mail from GoDaddy, which says that the domain name was sold to me by mistake, and it confiscated! It took 2 weeks! I could sell it a few times! Now what?

I closed my business at the end of Dec. 2013 and I contacted them in Nov. to close accounts and Domain names. When the rep heard that I was cancelling, he was rude and not helpful. He told me I can only cancel by going online and following their prompts. I did everything correctly until the very end where it asked for some key code/ID that I have no knowledge of. After a lot of long phone calls and a lot of emails, the only answer I would get is that I have to cancel online. I explained that I needed my key code/ID to do that but their standard answer? “I DON'T KNOW HOW TO GET THAT INFORMATION.” In the meantime they charged my business for 3 more years on a credit card that had expired. I asked my bank how they can do that and my bank stated that GO DADDY has a way to find out what my new credit card # is along with the new EXP. date. Isn't that illegal? The funny thing was that I never activated my new card but the charges appeared!!!

I registered a Plumbing gTLD. and they failed at everything, costing me thousands. Payment was received, processed and the domain was entered into my account. Name-servers, sub domains and email addresses were set-up and used. I called several times during the day for other domains and this was also Assured to me as registered with me as the legal owner. I took that check to the bank and cashed it. I got agreements with clients, print media, magnets. I called them and sealed deals. I posted and shared my domain and plans across the internet, even in the reseller forum.

This company has only 2 people working so you have to stay on the phone for 45 mins and get no answers. Paul doesn't know how many are in people in office or his last name, won’t tell where the servers are located, says everything is proprietary. Godaddy has the worst customer service I have ever seen, they hire people that know nothing about how to fix computer issues, coding, their services hosting.

I had a domain at GoDaddy.com for a year and then started to transfer it to another registrar on its expiration day. GoDaddy.com denied my transfer based on ICANN transfer policy 3 (6) - that I had expressly objected to transferring the domain. What? As it turns out, "Years back, GoDaddy instituted a policy that prevented domains from being transferred to another registrar for 60 days after the WHOIS contact information had been updated."

I bought two products in the store but I did not receive. I sent several messages to the company and was treated like a stupid. The company claims that I have no products in my account. This is exactly what I'm complaining. I sent my PayPal statement proving that my money was transferred to the company account. But I always had the same answer, "Your account does not have any products." The Godaddy company is a joke. I do not recommend it!

Now I feel very insecure to buy anything using online credit card since any company can just charge me using old information of my credit card. Citibank has to increase security to protect customers.

For 123 weeks, my website was not on the internet. I was never explained that I had to change the domain name. You would have thought that Go Daddy would have told me the first day I signed up and paid for 4 years the reason why it never went online. I just learned about it today!

I tried to set up a website with this company over a month ago. It does not work. I have contacted customer support several times with no response! Loss of fees paid out. I would like a refund but have gotten no response from the company concerning this either!

The company Godaddy.com, Inc. did not accept my payment for continuation of my domain registration. Now they put an advertisement of its business on my web site without my permission and all my customers were forced to see this advertising. I am loosing business because of Godaddy.com, Inc. During one year Godaddy.com, Inc. was my registrar of my web site ** and I spent a lot to promote this domain.

I purchased a domain with GoDaddy.com on 11/3/09. Sometime after that, they received a request to change the registration out of my name and they did it without my permission or even notifying me. They claimed they sent me an email and I asked for proof. They told me that the only way I was going to get it back in my name is with a court order.

I am writing this letter in reference to a situation that has disrupted my professional life and has given me much personal stress. I feel it is my civil duty to warn everyone just how easy it was for someone to take control of my GoDaddy.com account and how painstaking hard it has been for me to regain rightful access to this account.

I bought a domain name from Godaddy 2.5 years ago. I renewed the registration in January of 2008 and have bank statements to prove it. Godaddy, a seller of domain names, is refusing to allow me to enter correct registrant information in the whois database. In addition, they have used my domain name to sell advertising.

I have a domain name (PORANCEA.NET) registered with GoDaddy and I recently I wanted to transfer it to another registrar (Melbourne IT). This is when the problems with their customer service representatives surfaced. When Melbourne IT initiated the transfer, GoDaddy sent me an express written objection to the transfer on grounds that recently changes to Registered Name Holder(?) put the domain name in a locked(?) status, according to the Registration Agreement between GoDaddy and me. Now, the change that they are talking about was a change in the email addresses used in the registration information, changes that I made in order to prevent losing important emails about the transfer during the process.

In early December, I tried to register a domain for my company. It was available. They asked for a credit card and I don't use CC's on the net or phone. So, I called the company for alternative methods of payment. They asked me what the name I was trying to register and I told them. They then told me to send in 100 or 200 dollars to start an account and then register from there or use PayPal. Two weeks later, I planned/decided to use PayPal and started the registration process at Go Daddy once again, only to find out my UNIQUE Business Name was registered THRU GODADDY by someone else less than a week after my initial contact.

I write an Ezine on beauty/fashion/travel/relationship/and general issues on a bi-monthly basis. I send it free of charge to about 1,000 subscribers. If you want to get it you must request it: Advicesisters.net. This week, I also decided to use the latest version of the zine as a "writing sample," since I am a freelance writer as well as a life & career expert, and I am always looking for online and print writing and editing jobs. I also sent it to a few fashion designers and their publicists since I am registered as press for Olympus Fashion Week but some may not know me, and the writing samples shows them the type of coverage they can expect.

I switched my uncle's email to GoDaddy's Email service, even picking one of the more expensive packages. GoDaddy never disclosed that they do not accept any email's over 4 - 5 megabytes. Because of this, my uncle's consulting business is not receiving many of the emails he requires from his clients. GoDaddy offered no resolution to this service, and no way for me to discuss the matter with someone who may be able to change this policy. Had they stated their email size limitations, I wouldn't have made the costly change from my uncle's current service to their service. The domain in question: vinoski.com. His email with the service: walt@vinoski.com. I chose to trust his email with GoDaddy because of their high statements of quality. However, it only took four days to realize what a mistake it was to move the service here. Switching websites and emails is a very difficult thing. We're now stuck.

I recently had the misfortune of using GoDaddy as a host for my partner's website. What a nightmare! During the transfer to GoDaddy, Armand's site was down for quite a long time. Being down cost us money because our collectors and workshop participants were unable to access our site. In addition, both Armand and I spent countless hours on the telephone, trying to get answers from GoDaddy's support people. The majority of them were clueless and could not answer our questions. Armand and I also tried to use their online support option. Another big waste of time. GoDaddy's online support people were also clueless and did not answer our questions for days. Their answers were conflicting and worthless.