Godaddy.com Reviews

Watch out for automatic renewals. Their return policy is 24 hours. 10 years ago I signed up for a domain name with automatic renewal. I sold my business 5 years ago and have no legal right to the domain name anymore. I received a $500 charge on my credit card and they refused to reverse the charge because I originally checked a box for automatic renewal and I was outside the 24 hour time period to contest this charge. These guys are a scam!

This web hosting site provides cheap upfront costs but then hits you with unsuspecting costs later on. I paid my dues which I thought was for a year but then received a bill within 6 months. I had no choice because my card was on file. I then canceled my purchase but it was too late to avoid the additional fees. Please be aware that you will pay more than you thought at first. I am sure there are better sites available. I would never use this site again.

They automatically after 3 years charged my account $75 without my authorization and when I called they said that is was past the date to dispute the matter. I had never used the domain, never got my company off the ground and I just assumed, just like in the past with them, they would just cancel it. I was injured and had 8 surgeries in the past 3 years, I no longer have a job, and don't have full use of my arms and legs, and need to eat, so $75 is a lot to me right now. They said not even a doctor's note would get me a refund. The manager was rude and condescending - really upset me and very disturbing that these greedy companies can get away with things like this.

I got a 2yr subscription and then literally just started getting emails and??? alerts. My name and info started to show up on “dark website“ and I was subscribing and saying that I agreed to this and that!!! Now I know that I didn’t. Anyone who’s ever been to there knows that they are just turning a blind eye to whatever they are allowing!!! I’m not going to pay over $200 some $ for 2 wks tops!!! That’s when charges just started showing up on my accounts and my husband somehow I have 3 Fb accounts... I know that if my husband keeps thinking that I’m just wandering around the internet looking for ways to (get him)...

My 2 websites are down for 2 days and tried reaching support but they will make me wait and they will disconnect my call. My websites are down from one week and Godaddy accepted the issue is from their end but they are doing nothing to solve the Issue and how many times I call that many times my call was disconnected. Worst support. Now I am planning to migrate to AWS or Google Cloud. I think these companies have some standards. Godaddy billed me for my back up and now they are telling even my backup is not available because of the same issue.

I am Nishant **, Director and CO-Founder of **. located in India. On 28th of August, 2018 our Website with URL ** which is hosted with Godaddy has gone down. Though our technical team tried reaching out to the customer care team of Godaddy, they have been Telling us that is a known issue and the Godaddy technical team is working towards it. They have had no clue on how long it's gonna take to resolve, our business was affected for almost 20+ Hours and we are extremely unhappy towards the turn of events.

I purchased a Domain name on Godaddy 2 years ago, and never used the name. I was billed again this month after 2 years for the Domain name I had never used, and what I am upset about is that Godaddy never notified me before billing me after 2 years even asking if I wanted to continue with the payment of the Domain name.

I have been trying to advertise my ecommerce with GoDaddy for the past year and a half however I am unable to because of huge errors that keep occurring. If it's not a plugin that stopped working it's an update which I was suppose to update. However according to customer service it's my fault that the site got hacked. It's being constantly spammed. Customer service always puts the blame on me and tells me to purchase some kind of product. The last one I bought is a security product and they assured me that my website will no longer be hacked or spammed. It has already happened four time in a matter of four months. I keep constantly asking for a refund however they refuse to refund me any money.

Godaddy uses fraudulent and dishonest business behavior. Stay away. I was a customer for several years from 2014 to 2018. Once you give them your credit card, it can't be deleted without replacing it with another credit card to bill. Your credit card is held hostage to be used by GoDaddy for non-approved billing charges. Overcharging your credit card is their first priority. Customer service is their last priority. Over the years, I purchased several domain names. Sometimes, for several years. When it came time for renewal their software automatically activates the automatic renewal button. Within the last twelve months, I went into my account and removed the automatic renewals for my 8 domain names. On July 25 I went into my account. I discovered the automatic renewal button was activated on all 8 domains. This behavior happened last year. This time, I was charged for a three year renewal at $75 dollars.

After numerous attempts to reveal the outright theft of my domain sites paid for on the GoDaddy site having been acknowledged and proven, nothing was done to help me. They would not even refund the fees that the unauthorized persons now will benefit from my payment for the next 5 years. Some persons at their site services said they could help out with what was agreed to as a theft, but when escalated to the supervisor level as well as the undo group and the US directed persons responsible to fix this, all was met with a dead end.

With a critical issue of my website going down they have made promises that it was being worked on and then another supervisor said it wasn't. I'm getting the runaround on a critical issue and am very disappointed in what I thought was a first-class company.

I've been a GoDaddy customer since 6 years. I've hosted more than 30 websites. Now I wanted to upgrade my PHP version to 7. They say I've to buy new account and migrate all the websites to new account. They will charge $100 for each website and $150+ for new account. I'm on shared hosting maintaining server and software is not my job at all but with GoDaddy I have to pay if they want to upgrade/maintain their server. They will charge same for new customers and old customers with same price but gives latest features to new customers and junk features to old customers.

They steal domain names. They are always in a hurry to help customers. They have a bad c-panel. They create explicit ads. They shoot wild animals. What a bunch of cowards! I am moving to Hostgator.com. They provide ads on your sites without permission.

I’ve been with Go Daddy for a 8 years now and their Customer Service and Business Practice have really gone downhill over the past few years. Their reps don't listen and rush you off of the phone. My last experience was the last straw. I paid for a SSL on 6/30/18. It wasn't installed. I spoke to customer service a week later and it was told that it was installed. 22 days later still no SSL. I called back on 7/22/18 and was told that there was an additional charge of $79. So WHY wasn't that disclosed in the first place? I canceled it because I intend to go elsewhere as soon as my products expire. Their customer service people do not care. All they try to do is get more $$ from you and do not disclose the facts.

I purchased a domain name from Godaddy, last year. I cancelled the domain name and then call to have to reactivate it two hours later. Customer rep said I have to pay a penalty even if the cancellation was for few hours. After I paid the penalty, I was assured that my service will be reactivated within 24 hours, but nothing happened. I called the next day and the customer rep did not have much to say more than I have to wait and my ticket is in the queue. Also, he called me "buddy," at this point I realized what I am dealing with and I should expect the worse to come.

I have not used their web services. I know I tried previously a while ago and found it very un-user friendly, but hey... I'm not a web designer. However, recently I built my first website with WIX and it was crazy easy! The reason for the review though is practices that I find shady. I had about 11 domain names with GoDaddy. Nowhere in their account links is there an option to find out what's the renewal price. They'll tell you when the domain is expiring but not the cost they'll be deducting.

Godaddy has Blocked me in Godaddy auctions and I am Pissed. Over the years I've spent 1000s plus @ Godaddy. Seems unfair that I was blocked by Godaddy without warning after I have spent thousands since 2007.

I have been using GoDaddy for a while and have had a couple of issues in the past. Sites going down and stopped working a couple of times. Hours on the phone to try and resolve downtime. In some cases almost a week without my sites & email working. I have also had a lot of issues regarding email that stopped working ** for days on end. So First, our company relies 100% on our website and email to function. We are an online based lead company and when our websites is out of order, so is our income. GoDaddy does not care about this, trust me. Your livelihood means nothing to this corporate giant.

Webhosting and Services: Horrible customer service. Charged for multiple services I did not approve them to do. They claimed it was set for auto renew when I know I had gone in and turned all that off. They caused a overdraft from an account that I was getting ready to close. Wouldn't apologize, 100% blamed me. Also it is worth noting that every time I used a credit card with them our card got hacked. BUYER BEWARE!!

I asked them to build a website. $2300 cost. After month and half, the product they were giving me was the worst site I had ever seen like a 5th grader wrote and built it. I asked for a refund, they only offered 30% refund. They said they can revise, but I don’t want to have anything to do with this design team that I have no confidence in making me a professional looking site. So, they charged me $70% or $1600 for nothing. I can't use that garbage and my money was completely wasted. I am taking all my services away from this company.

Godaddy.com could not send me the authorization code that would allow me to access my account. It took HOURS of my time to remove this authentication from my account so I could pay my bill. EVERYONE I spoke or e-mailed with wanted to tell me what they COULD NOT do for me. They said it was my cellphone carrier blocking the texts. I receive texts every day of this nature.

I was interested in acquiring a domain with hidden ownership information, but GoDaddy was the registrar for it, so I dropped the $69.99 on this fraudulent service. Heard from a guy after a few days. He emailed me and claimed the owner wants over $70,000 for this domain, that is not even an actual word, so not in my wildest dreams did I imagine anything like this. I told the GoDaddy broker no, the broker said ok, and I never heard from him again. That was it? That's where $70 went? Are you kidding me? What a scam. I would not recommend anyone to ever use this service. It is just a waste of your time and your money. Some will say that is what you pay for, what did you expect? And to them I would say that I expected more effort on GoDaddy's part.

There are two ways to log in to your account with an ID & password or with Facebook. THEY ARE NOT CONNECTED So I unknown to me I had two accounts. Recently paid for a package but needed to redo my site for cell phones etc. Completed that and found out yesterday that it was on a month free package on FB and my site was gone. The Login with both takes you to two different accounts. To re up my site they wanted more money. I refused. Their mistake I should not have to pay. Person on chat said there was no way to fix it. Called today oh sure with a fee.

If you don't pay, they take down your website. If they had made it clear that this was what they were going to do I would have never used Godaddy in the first place.

I manage three businesses and all of them have GoDaddy. Two have had sites built through GoDaddy, and we are all regretting that decision like a shotgun wedding in Vegas. I am the person that handles all the issues, from the site build to the site not working (OFTEN). I have to call GoDaddy, and it literally ruins my day because I know I'll spend AT LEAST 45 minutes trying to get to the right department and another hour talking to people whom, if they feel like it, will help me, but it will take FOREVER (echoes forever). I've been hung up on, transferred all over the place, given inaccurate information... Seriously it is THE WORST customer service I've EVER... EVER EVER experienced.

Bamboozled is how I feel right now. I have been charged for renewing an email account that apparently is not auto-renewed. They are saying I physically went in and pushed a button to renew on May 7th. I did go on Godaddy to cancel my accounts with them on May 11th where I had a website and email account. I thought cancelling the website cancelled the email. So that means I would have had to go on their site twice in order to do this process. I was only on their site once on May 11th. How could I have pushed a button for the email on the 7th? They will not refund my money saying I am outside their 30 day policy (by 4 days!!!). Totally unhelpful and cold customer service. I have contacted my bank to dispute. Piss poor business policy. I will NEVER use them again for anything or refer them to anyone I know. So glad they have an extra $119 to throw away.

Godaddy.com built my website last June (Spiffy Gardens) which I was unable to get off the ground. I have been trying to cancel since April but since I do not have my 4 number passcode, they will not allow me to speak to a representative to cancel nor will they let me have access to change my passcode or speak to me. I need to get this account cancelled but have hit a brick wall. If you do not have the passcode but have the account number, they will still not let you speak to anyone.

I was billed a 5 year service plan for a domain I purchased for one year. I asked them to remove it with no success. I noticed the charge on my credit card. There was not such a charge when I purchased the domain. They told me to fight my cc card and then sent me a survey if I was happy with GoDaddy. Threat is what I call a fraudulent charge. Terrible customer service, terrible hours... Only open for disputes 9-5 Monday through Friday. I'm so upset a large company can take advantage of a consumer as large as GoDaddy with no remorse... Customer service just hung up. I would not recommend GoDaddy.

Extremely disappointed in the level of service I've received over the past week with GoDaddy. I was randomly charged more for a Wordpress deluxe plan I've had for the past year+. I didn't get informed of the increase which frustrated me. I did receive a receipt after they charged me which was quite interesting. Prior to that, I've been doing business with GoDaddy since 2010. I then canceled the service. No one informed me that all my content would be deleted at Wordpress. Since Wordpress is separate, all of my posts should still be saved there. Now, to restore my old content, it costs $150? ¡No Bueno! If I was notified of this increase in the first place, none of this would have ever happened. This company has normalized and made it apart of their policy to charge more without notifying the customer which I think is disgusting.

I have a VPS account with Godaddy, it was working fine for a while, then last week the whole site went nuts with the https issue and some errors displaying on the site. I got locked out from Plesk throwing a blank page. Not able to RDP either. Called tech support, the first tech rep was good. He asked to recycle the pool and then try again after an hour. I did without any success. I called again and this time, I landed on the most arrogant and annoying rep of all times. He kept repeating the same song more than 8 times... "I am running the tests and everything looks good to me here"... I am a Godaddy reseller and just because of this incident I am now out of it. I'd rather go with the cloud hosting with any vendor except these guys. No more referrals to them for future clients... I am done.

We have checked. There is no any restore has been done. Kindly check the issues carefully. Please look into my issues carefully. I had purchased a Starter Host a single website plan with godaddy.com, I had host my website http://babaugranathdevelopers.in and make a MySQL database for same website and our website was working fine, one day I had call in Godaddy for new hosting plan and I had purchased a Ultimate hosting plan and host my all website in this hosting, our website was working fine, then one executive request for domain renewal perfectitservices.com. Then I had renewed my website perfectitservices.com, after that they explain reseller plan and suggest me, "Please purchase reseller plan." Then I had purchased it.

GD are a joke. I owned a domain for 3 years, paid them last month to renew it. Today I got a message they removed my domain from my account. What a joke. Nobody asked them to remove it and I paid $28.74USD for it only last month. My business and operation related to this domain, including sending and receiving emails. When I called them they said it could take up to 48 hours just to find out the problem. Unfortunately, I have more domains I bought from them, otherwise I would have spare myself from this ridiculous company. Can't understand how their market value is $12B... I can't recommending any other company, but GoDaddy won't be on my list.

I do not recommend anyone to Godaddy. First of all, they promised you cheap products but is a trap. You buy, during renewal, you pay more than double. Recently, I purchased a Godaddy hosting, I used a friend's card to pay. Two days later, my account was locked. I was asked to provide my friend's ID. I politely told them my friend refused and so they should cancel and refund the money because I had not used the product but they refused. SCAM!!! STAY AWAY!

My experience with GoDaddy started off great with the first 2 people I spoke with who were the initial representative & the first person to help develop my website. From there it was all downhill. After repeating myself 2-3 times (to 2-3 different people) over a span of 2-4 weeks & providing an actual visual (pictures) of what I wanted they could not get it right. My site was over 1 month late... & it is still not completed the way I asked. I also had intentions of using them for SEO services but that is not going to happen. I asked that a supervisor call me & it is over 3 weeks later yet I still have not received a call so I recently made a 2nd request. GoDaddy may be the largest domain company worldwide (as I was informed by 1 of their reps) but they still have a lot to learn about customer service... Perhaps they can take lessons from Amazon, Costco, Walmart, etc...

I set up a domain precipizio.it and paid $19.99 for a supposed Trustee Service. On Godaddy.com it specifically says "Your Domain uses a trustee service. The trustee service information is what appears in the public WHOIS database". And yet when I checked several international whois databases, including Godaddy, the only thing that appeared was my personal information.

May 11 2108. I am very disappointed and extremely concerned that Godaddy is not taking appropriate actions. Yesterday I had made it very clear on the phone call with Uriah and an immediate email as per his direction to Justin ** the senior level, that this is a level one emergency that needs immediate attention. I’m very disappointed with Godaddy that I have not heard from anyone to resolve my ongoing situation. My business is shut down because of Godaddy, a decade’s worth of money energy and time invested to accumulate data had been deleted by Godaddy and there is nobody available to communicate with me to resolve the condition.

We have a technology background and have hosting for a non-tech business with Godaddy. We only use DNS redirection for our ecommerce sites so nothing really sits on their domain. But they on and off throttle our speed, and show spiked CPUs or memory to force us to upgrade. Even try to temporarily halt service. Every time you call them for something, they will tell you unrelated things (I guess a lot of tech users don't know clearly the technology) and make you sign up for stupid security and unnecessary things.

I used their hosting for a half year. Everything was fine. Then I upgraded to the business plan for three months, then I found out I don't need a business hosting plan. So I called them to downgrading my hosting plan. But they misinterpret my attention and deleted my hosting account, along with my website. Then I called them. They recovered my website for a fee around $99, said the normal fee is $150, etc.

I needed a way to send larger attachments in my emails, so I contacted GoDaddy to see what they could do. They rep immediately told me that he could sell me an online storage plan that makes it easy to attach large photo, video or other files to my email. WOW, did that turn out to be a giant lie! After I wasted over an hour setting it all up and trying to figure out how it all works, most of the links for attaching files to emails were dead! Nothing worked. I could bring the files into the online storage easy enough, but just try to send them out as an attachment to an email, Impossible!!

GoDaddy can no longer support forwarding URL's. I have worked with them for more than 15 years and since they upgraded their site, they the forwarding URL's add garbage when they transfer. ie pagehoseintl.com the URL adds these crazy letters to the end of the URL, http://www.pageintl.com//XkjSU/ which makes it return a 404 error code. I have 35 forwarding URLs. Now 35 broken URL's. They say they can't fix it so I was forced to move them to another company. Now, if I total up all the unused fees I paid (since some of the URL's are renewed for several years) it is $245. It's not in their policy to refund it, even though they can't deliver what I purchased. They are not telling customers their system is broke, they just let you find out on your own and continue to pay for something they can't deliver. This is the only time I have ever had a problem with GoDaddy and I'm so thankful, I didn't lose more money.

My SSL accidentally got canceled yesterday. I found out this in few minutes I got your mail saying that "If this was a mistake or you need help with anything else, call our support team" to recover your SSL. I called their tech support. After an hour of conversation I got the reply that, "You need to pay 4500rs." To recover your SSL. Means seriously you are charging 4500rs and asking me to buy new SSL? For just a silly mistake? Horrible company.

I am writing this review as a warning for Godaddy clients to be vigilant with unsolicited upsell phone calls or disengage from the upsell and do your homework or at least uncheck some or all auto renews on your account. I am authorized and always called in to act on behalf of one particular client when it comes to anything related to web design issues. On this occasion I was contacted by phone to discuss a particular offer with my client when he received an upsell phone call from Godaddy. Part of the call was three-way and the final details were left with me and Joe from the Godaddy sales department in Canada.

Godaddy called and said that I needed an SSL on my website so I added it and then they told me that it would be up and running in 24 hours. So 3 months later I find out they never added it and I had to get a web developer to add it to my website but they charged me for it. I called and they wouldn't cancel the SSL or refund me any money.

I can not access to my Godaddy account for 6 months. Last month, they just auto charged my original credit card for next 2 years service --- 190 dollar. I required to cancel my service by one agent from Godaddy. He did. And I asked my 190 dollar back, he refused, he said, "It is policy. Once you paid you can not get your money back."

My hosting account canceled yesterday. I found out this morning that our website is completely gone. I called their tech support. After an hour of waiting on hold, I got through to a representative that informed that they have to restore our website and it will be for a charge of $150. Bear in mind, I get calls from Godaddy almost every month about email, domain, and hosting upgrades but of course they never contacted me about my hosting account coming up for cancellation. They do this on purpose.

I have been a member of GoDaddy for as long as they exist and since they bought a local service provider. In the early days they had good customer service even though you had to pay for the phone call to them. Today, my email disappeared out of nowhere. Previously when they changed from one platform to another, they lost the diagrams on my web page that I have had with them for years. And after spending 2 hours of my time trying to get to my email/resetting password not working - though multiple trials and not getting to a tech support person (told there is no such thing - only hosting - who tries to upsell you) I am very seriously thinking of leaving them after all these years... STAY AWAY. I would not recommend due to lack of customer care and service expecting you to upgrade to new technology - that costs them less and you more.

Was referred by others to use Godaddy.com to build my business website. Started building, I needed to be able to "password protect a webpage", but Godaddy does not have that capability. Went to Weebly.com, easy to use drag and drop process and you can password protect your entire site or just single pages. Cost for is comparable. I found out too late, after paying for Godaddy, that it did not meet my needs.

I went to renew one URL and register 2 more early this year. What should have cost around $30 ran almost $100. I was shocked so I contacted them and was told I had ordered a secure site which I did not want. I requested a refund and was told I had to set up the authentication but I insisted I didn't want this and said, "Just refund me." Thinking that was that, I moved on until I was working in QuickBooks today and saw no refund was processed. So I started a Chat session and what is below is proof I lost an hour of my life to these clowns. DON'T BOTHER WITH THEM! Shysters is what they are.

Horrible company. I have deluxe hosting, nothing deluxe about it and have paid and bought more and more resources and they still crash my site! They are like Del Boy and Rodney of the hosting world thieves!! Don’t test them. Go elsewhere. They don’t even give refunds. Utter disgrace and daylight robbery. DON'T GO WITH Godaddy. GO WITH ANYONE BUT!!

Today I found my website not working. I thought has being hack by someone. My website was shut down, I was thinking that my Godaddy hosting due to date. Then I go the Godaddy, manage the hosting, found that my hosting not expire, that I check my website backend link it's working, on the hosting manager page have a noticeable <<>>. Godaddy are you seriously? This is how you treat your customer, your price increase every season, if not upgrade then force shut down my website. Goddady is a money black hole, once I'm getting closer to it, I fell deeply. Sorry, Goddady. I will not upgrade it, I don't know when will increase plan again. I will migrate it to another.

I have been a customer of GoDaddy for over ten years. I bought several domains, a website and my emails for my company. At first they seemed to be helpful, honest and had good customer service. Over the past ten plus years they have nickeled and dimed me to death increasing pricing and making changes which required me to buy new enhancements and pay higher prices for the ones I already had. The last straw was when they completely deleted one of our company emails without any notice or reasoning... This obviously caused the loss of valuable information and email history.

Hi, I am a user of Godaddy. I have more than 5 products with Godaddy. Every product I have purchased with them either that is domain or ssl takes too much time to implement because of worst customer support. Many time it has conveyed by customer care that implementation of certificate and issues that I am getting in their product is not their duty to solve. It is concerned by the owner and programmer. Case gone worst when it comes to the matter of implementation of SSL.

You'd think, wouldn't you, that a company that has repeat customer business would treat those customers with respect. Not in the case of GoDaddy. No. When you log into buy a new domain, they offer the domain to you at .99, but by the time you get to check out, with add-ons etc, that .99 is now £42.99. Ok so you strip out the add-ons and then it's just the domain. So how come it's still 9.88, well that's because you're a loyal customer. Only first time buyers get this. So How can you find this out, well you can't unless of course you click on ** disclaimer. The tiny part of the webpage designed for you not to click on as it looks like an error has occurred.

One month before domain renewal date I received an email to renew with 25% discount. I clicked the link which failed but did yield a code. There was nowhere to put the code! The agent informed me that I could cancel my domain and receive a refund but could no longer use the domain! Prior to the domain renewal date and before any money has changed hands.

I have had an account with, and referred Godaddy hosting to over 100 clients in the last 10 years. Nine years were great, no regrets. For the last 6-8 months I have seen a trend so constant, it has to be intentional. Once a week now I get a call from a client that their hosting is down. And they have no idea what to do, so I call and get the same story 9 out of ten times... "Sorry sir, we cannot retrieve your database if you re-instate your hosting account because during auto-renewal the card on file did not work and we sent e-mails out to warn the account holder about this. After 10 days if the account is not paid on, the database goes gets de-activated and we need $150 (they claim they get none of this fee) to re-instate the database (your website)."

Where do I even start? Exceedingly long hold times as long as 37 minutes. Rude, cutesy customer "service" people that won't answer a direct question. Promises of callbacks that never happen. Double billing and surprise charges. Also, Godaddy is never responsible for any error. It's always someone else's fault. If you request a supervisor, they will refuse to connect you. At the end of the day, they all suck.

I have been with Godaddy for over 5 years now and up until about a year ago I would have said Godaddy had the best customer service and referred everyone I met to them. However, something has changed. It literally went from one of the best customer service companies to one of the worst, on par with an internet service provider or cable company. I have done a lot of business with them and have had to call them a lot over the years and it was never that bad except for maybe an occasional wait.

I've had domains with this company for years and years with no problems, but this year, they began renewing my domains without my permission for 3 years at a time several months in a row. (After I asked around a bit, I found that this has happened to a number of other people I know as well.) They did it twice without me noticing, then on the third time I contacted them and first, they tried to convince me that I had done it myself, and when that didn't work, escalated it to their fraud department, which immediately called it fraud, but then refused to refund my money. So, here's the deal: If it's fraud, and someone hacked my account... They got nothing from it.

DO NOT USE THIS LOUSY COMPANY! Godaddy is a sneaky and unethical company! They take Domain names just to take them and try reselling to anyone who was thinking about starting a website. These idiots take names and not even use them!

I got a huge surprise when I opened my credit card bill and found close to $1500 of charges from Godaddy. I called right away and they claimed I had only 5 days to refute a charge. One of the charges was for a product I bought 5 years ago and thought I had cancelled, but they strangely set it on auto renew to activate for another 5 years, without warning, and without notifying me of the impending charges. When I said I never received any notice they claimed it's not their policy to send a notice before charging customers. (Apparently, I was responsible for looking at my Godaddy account every 5 days to be sure I wasn't charged?) Total scam!

Recent customer of Godaddy and my website went due to a software error the company has acknowledge as their fault. Technical support will not help and are requiring a $149 payment in order to recover my website. I had (5) backups done for the website and mysteriously the archive files for the backups on Godaddy's server have disappeared, leaving Godaddy to explain that it's an error they have no control over. As a customer, I would have expected a company to manage my complaint better, rather than demand additional money when their software goes bad. It took months to complete the website and it was used to sell my products. Now I don't have a website and feel I am being held hostage to either pay them more money or start from the beginning.

I have two free email account with GoDaddy, they suddenly deleted all the emails without let me know or any reason and doesn't any sense for it. When I tried to recover email, they charged me $50 for chargeback with no refund. When I canceled listing domain when I canceled it before I got confirmation, they won't refund me for anything. Registered domain(MoSouls.com) and somehow godaddy let me pay for two years, couldn't cancel it right after and before the second year. No matter how many emails/chat or call, they just want to take money with no reasonable explanations.

I have experienced the worst service with Godaddy. You are cheating the customers. I am with the Godaddy for the past 10 years and I feel ashamed of it. I renewed 3 domains for 2,400. Your support team was also in the call from Bangalore. Mr. Mohammed ** spoke with me at last. Before check out it was 2,400. It was showing me the final pricing. I checked with my card and I got a receipt of Rs.3532. I asked him. He is saying I do know. Even he knows it was 2400 before giving the checkout. He gave me a final confirmation to proceed to check out. Now he is saying don't know. Don’t cheat the customers. And a worst customer care support. The customer care support is 0. I don’t recommended Godaddy to anyone.

Right from the start the representatives were trying to inflate the worth of a 11 year parked domain site the had only 12 snaps on Wayback Machine all of which never contained any content. Additionally, GoDaddy was the host and the listing was private via Whois. Big conflict as GoDaddy asked for my price settings and immediately set theirs as the only value that is acceptable by the way it was $4900.00. Just a commission scam. Never any negation on my part regarding the facts that the site had always been idle. I can only surmise they know I am a Doctor so they think I must have money. This was a site to be devoted to pets. No one ever asked. Buyer beware.

My dear Mr. ** and Mr. ** make my help Even by my mistake I buying the wrong domain with spelling mistakes two time. First time Mr. ** and 2nd time Mr. ** make my help and solve my problem. Both of are very nice person. Thank you both of you and Godaddy.com.

I have been a GoDaddy customer for many many years, with several accounts, and hundreds of domain registered. We had a clients site who posted a recipe which got a DMCA copyright infringement claim against it. We removed the article immediately, but they still suspended the entire account. It would be one thing if they just suspended the one website that had the claim, but they suspended ALL of our websites. Forgetting the fact that the article in question was in full compliance with the fair use act, and we deleted the offending article, they STILL suspended our account.

I've been a Godaddy customer for over 8 years and service used to be great! Yesterday, I accidentally deleted one of my WordPress websites, and they said the only way to restore it would be for $150! I had no choice -- they said it would take 24 hours, & it still not up. Now they say 72 hours. My fax-through-the-mail also stopped working and again they said they would respond in 72 hours. I just cancelled it. They will be losing a lot of customers.

Calling GoDaddy for help with a product you bought from them? Be prepared for them to say "you need to call X for that, it has nothing to do with us" when, in fact, the issue almost always lies with them. They talked me into upgrading to another email product for my company because could not get my current email system to work properly. They lied about the upgrade as well. They told me the upgraded program come with x, y and z - it came with nothing! Now they are nickel and diming me for everything! All GoDaddy does is pass the buck and lie, pass the buck and lie. If you read all of these reviews and still buy a GoDaddy product you will get what you deserve!

I contracted them 6 weeks ago for web design that was supposed to take 7-10 business days. I wrote all the copy, and laid out every page in great detail. As the 7th and 10th days came and went I reached out to my web designer on the email he sent me, with no response at all. When I called, I was on hold with various customer service reps for over an hour and they said he was away from his desk. They then had me explain everything so they could pass it along. They may be good once the final site is finished (on whatever timeline is convenient for them) but the complete lack of communication and responsiveness is unbelievable!

I'm a web designer by trade and that means I use a lot of hosting co. to get the job done. I had heard awful things about Godaddy from other people in my field but hadn't done any biz with them recently. I can say this with no emotion attached: Dealing with their support staff was THE worst and most unhelpful experience I have had in 15 years of IT and web design.

My domain is up for renewal on March 17th 2018. I renewed my registration along with privacy protection on February 7th online for two years. GoDaddy, days later tried to upsell me to a 6 year renewal charging my checking account the same payment three times. I had my bank reject and reverse two of the payments, since GoDaddy would not correct the duplicate payments. They have since kidnapped and deactivated my domain registration even though the payment went through to renew for two years on February 7th.

As soon as I purchased a domain name from Godaddy I started receiving lots and lots of calls and emails. Nobody told me that I'll have to purchase the privacy coverage otherwise my information will be public. I didn't signed up for that. My email was hacked. My email at the beginning was full of spams and I had to call my credit card to change my information. I don't feel that Godaddy cares about his customers more than the money. Just for reference I paid almost $4000 for a dedicated server and other services. I called and spoke to a supervisor who told me that the only way to stop the calls is to purchase the privacy coverage. What a shame. I'm very upset and never going to buy from this website again.

For eight years we have been a loyal customer and GD has made thousands of dollars from us. Every year they increased their fees and keep upselling. ROI is awful and the customer service is poor. They have no respect for business owners time. It's a great disappointment since they don't care about clients retention. I wish... a long time ago I would have moved my service to another hosting company. They don't appreciate and deserve my account. Don't' make the mistake we made. You will regret it. Stay away from GD. Twice they had my site offline for more than 72 hours and all they say is sorry... what about the business I lost. Who is going to pay for that GD?

Words cannot describe how arrogant, uninformed and rude the person in Tech Support to whom I just spoke was!! Undone by her complete lack of professionalism or boundaries, I called back and spoke with a supervisor. Although, he was polite, it was apparent that there will be minimal, if any, effective follow up. I am taking my business -- and I have given GoDaddy thousands of dollars over the years (I have 120 domain names plus hosting packages, etc.) elsewhere. I would suggest that you do as well. This company is no longer 1st tier!

On 12/19/2018 I ordered a domain name from Go Daddy from website. I copied and pasted the name I wanted from the Facebook page I already have "His Church are his People". I reviewed the email I received from Go Daddy and it had an 'S' at the end people. Since I copied and pasted I am not sure how that would happen but it was late so I made a note to call the next day. I called and spoke to Grant and he corrected the mistake and then proceeded to sell me on a web hosting. The service I had been looking at had free website builder and unlimited email and 50 gigs of space and unlimited bandwidth. Grant assured me Go Daddy would match that and for a dollar a month cheaper. He said if I did not like it I could cancel within 5 business days. He told me the builder was powerful and was just drag and drop. Well I bought it and paid for a year.

After being a loyal customer to Godaddy for 6 years my website was attacked and I called Godaddy for technical advice as my Website & emails were hosted by them. The representative advise me to purchase a anti-malicious, site cleaner/protection system SITELOCK, which I did and assumed everything would be rectified on my site. I was severely mistaken, the program done absolutely nothing and I ended up losing the site and/or having to create an entire new one. All of this was very costly so when they rang me advising my emails (the last service I had active with them) I refused and told the rep I’m happy to leave and explained to him why.

Big mistake going with this company. Support is terrible, and after more research many other sites with better reviews and huge amount of savings. I will be changing over as soon as possible. Thanks for the third day of headaches GoDaddy.

A year ago charged my $110 to "upgrade" my website and they did zero! Now they tried to auto renew after I called, emailed and chatted for 6 months to cancel. They are purely financially driven and the excellent customer service that Bob Parsons instilled is totally gone. They are a total rip off and do anything they can to grab money from you inane way they can. Totally unethical! Avoid GODADDY at all costs. Inmotion is lower cost, excellent service and respects their customers.

I closed my existing GoDaddy account just yesterday. Told I could neither re-model my old website for a new purpose, or transfer the package I bought less than 12 months ago to build a second website. They tried to sell me a new package on the spot, but I declined. Since there is nothing to lose, I might as well see if I can find a better company for the job - there's lots to choose from. So I was not surprised when I received an unsolicited email this morning, telling me there was something in my "cart" on GoDaddy, and that, if I was quick, I could save 25% on it. No harm, I thought, I'll take a look. Turns out the new version of my old package has magically been put into my cart.

I received a decent price to renew my hosting for two years via their chat... I told the guy that I would call to confirm, but still had two more weeks on my plan left... I called after our chat and talked to another guy and now they will not renew at the given rate! Their prices went up over 50% and I told Customer Service how unhappy I am with the treatment! I have been with them since the late 1990s!!! He said, "Good luck and goodbye!!!" VERY VERY BAD CUSTOMER SERVICE!!!

GoDaddy practices bait & switch tactics. I was offered a deal of all my domains & Office365 for the year. The regular renewal will be $206.65 but I can get it for the amount of $165.68. Later I was told that it did not include my O365 but instead that this was for all the domain renewals for 2 years. I requested a supervisor to address the situation & was refused. All you've done is waste my time & cost me money & you should have gotten a supervisor to fix this.

Terrible customer service. Sneaky with charges and hide policies that they quote are hidden and not made readily available. They refuse to make any reasonable refunds quoting a shorter time frame each time. I would never give them my business again. Total rip off company!

You pay for email accounts for your domain but cannot block spam for your users. If you are managing the email accounts for your domain you must create step-by-step instructions for your users to set-up their INDIVIDUAL SPAM FILTERS which must include each individual domain, address and all words you wish to block. Where legitimate email providers allow the email manager to set these filters for all their users... It's amazing how much DRUG spam Godaddy allows!

This was once a spectacular hosting company, but when you really need them in your corner so that you can provide service to the clients of your business, trust me, you will be left stranded in your hour of need. Look elsewhere, unless you are masochistic. I even had one support agent refuse to give me their name when I asked as I wanted to document the conversation. THAT's how bad they've sunk. Go elsewhere for your website hosting needs. I manage several client websites and used GoDaddy as my go-to hosting vendor for them, but now I am rethinking that and looking elsewhere. How low they have sunk. It's really tragic.

Before purchasing any plan had inquired around 4-5 times regarding my required specifications for my website. All the executives like a parrot. They will answers to all the queries as yes. Then they keep following up to buy their plan. I bought Business plus plan and started working on it... then slowly they have their own limitation started. You can't have more than 2 words for your SEO. To add up the fury only the appropriate word only gets picked up if you have mentioned in the first page. Then comes only using those words public must search in search engine.

Bait and switch. Their price for domain purchase states $0.99 (with small print "when you register for two years or more, $0.99 for the first year and $14.99 for the second"), but when you go through the process to purchase, it turns into $79.99 (5 years) even though you specifically choose the 1-year option. Chat guy gives you all types of excuses. He asked for my pin number, which is illegal, then proceeded to threaten me and said that he has my IP address. Very rude and unprofessional. Then he made up the story that 0.99 offer is valid if you're a first-time buyer, even though I was logged in and GODADDY had all my history. Why do they give you the runaround? Where is the customer service? This reminds me of Dell and Microsoft, all scams and overcharges. Time to get rid of GODADDY and move your business to an American company.

I really hate Godaddy, before 2 years it was going. So now each and every support staff of Godaddy is hell dumb, they don't even understand basic terminology of hosting and domain. For every questions they will take you in hold for 10 - 50 minutes and at the end no issue is going to get resolved. This company is really going to close soon. I wish it should go bankrupt and owner should be on road begging for a penny.

I have dozens of domains rented from them. Last few years they are increasing the prices and today someone called me to push the Discount Domain Club Membership in the value of £107.86. They mentioned £9 and the fact that I can cancel my subscription if I change my mind. They charged me £107.86 for no real benefit (I went to see the discounts and they are just crap). When I called for cancellation I was told it is not refundable. But, on the phone call I was told (more than 10 times) that I can cancel this subscription if I do not find it useful. Now I am moving all my domains to another provider, and stay away from this thieves.

Their customer care executive are not at all professional. They removed all my Wordpress plugin without informing me, later on, they said resource utilization was more that is why I have removed all my plugin. Due to this again I have to customize my website. Instead of being apologetic he was asking me to not add more content.

I called up GoDaddy today for tech support regarding a new account and within 15 minutes, my call was disconnecting thrice and on 4th call there was some supervisor who kept arguing with me and denied to give any contact, email ID or number we can register a complaint. Extremely poor.

Extremely misleading. If you choose a one month free trial on a particular product and create a website on that product, then decide to go for a different product, you cannot transfer your website over to a different product. All of my work was lost. I spent a week creating this, for nothing. I chose a free trial of the Online Shop to see what it would look like, but then decided I didn't need the extra expense of e-commerce, but when I purchased the cheaper Business Plan, it would not let me access my almost complete website. Two days and three frustrating conversations later I ended up cancelling everything and claimed a refund. Back to square one. Shame on you Godaddy.

My account was charged for $30 for a domain renewal on a domain that hasn't been in use for 8 months. The card charged isn't even active anymore and yet I was still charged. Called to get it refunded and was told they can't process a refund after 5 days have went by after the charge. It doesn't make sense they're able to charge a debit card that was deactivated several months ago. If you have any old cards on your account, remove them because for some reason they can still charge you even if your card is deactivated...

I got a GoDaddy email account for a business. The renewal is almost 2 weeks away and they have already charged me for another 2 years for an email account that I don't use and haven't for a year. I called customer service, the rep tells me that they have a 120 hour window for refunds. This is now 144 hours since they charged me. The rep goes on to say that if I dispute the charge, they will investigate to see if I agreed to their conditions. I don't like being threatened by a company. STAY AWAY FROM GODADDY.

Tried to register 3 .com domain names. The cart said $11.99 per year for each. I found a coupon off-site to get it to $9.99, but nothing to get it to $0.99. Went on chat room to rectify, but they were unwilling to honor the $0.99 promo even though their ad cited no relevant caveats about the one-time nature of the promo. They offered to provide a discount coupon, but I did not accept since it would not have brought the price to the promo deal they were offering. I asked for a supervisor, but he too was unwilling to honor the promo. He suggested I make a phone call to their 'hotline' (which turned out to be the same # as their Sales #), which I did.

I made a purchase on Friday 5 January 2018 where I bought the domain buy service from Godaddy.com. I received an email from agent Jerry ** the very same day at 10:20 pm telling me that from his experience the price range I offered is low and also from his experience such a domain might cost as much as $50,000. Then he literally stated "Please reply to inform me how you desire to proceed. Once contact attempts of the owner is initiated the service is not refundable". The next day on Saturday 6 Jan 2018 at 8:39 am Beirut time I replied saying, "Please. I wish to refund the service for I am not willing to pay that much."

I am so pissed off with this company. I am no longer in need of their services so I decided to cancel everything. You would think to cancel a service that you do not want would be easy... but hell no! You have to go through some stupid 2-step authentication process and EVEN THEN it will not allow you to cancel the service. I had this 2-step process removed a couple of days ago by emailing the required documentation along with my driver's license that proves who I am. Today I phoned because I was still not able to cancel the service. The representative told me that I need to do the 2-step process (which I removed) in order to do this.

I paid for a website design through a website design company. When she decided she didn't want to host it anymore, she recommended GoDaddy. I called them and told them the situation and they said they needed log-ins, etc which we provided. My website was up and running from January of 2017 through November 29 of 2017. I told someone to check out my website and when she tried to go on it in December of 2017, she couldn't get on it. She called and told me and I tried it and also couldn't go on it. I called Go Daddy and told them I paid for 3 years of hosting with them and all of a sudden my website was gone. They said I never migrated it over to GoDaddy. I said "how was I to know that I was supposed to do this?" The site was up and running.

Someone needs to start a class-action suit against Godaddy?

I bought a domain from Godaddy.com for my new business. Everything was going fine until GoDaddy close to lock down the account out of the blue. Now I'm losing 10s of 1000s of dollars a day, had to debt on a loan and my home is being repossessed. My family is now living out of our car and if lucky we can stay at a local homeless shelter both of which are great places to raise your kids. I was told by GoDaddy to upload documents I never had. Even after filing a BBB case and stealing my support reps of the problems they did not care one bit and just laughed at me like I was worthless.

I fell for one of their "best value deals" and signed on for several years on the domain name. As the other services came up for renewal, I was able to allow them to expire, but the domain had three years more than anything else. They claim they emailed me but I only got one email saying that my card on file had expired (in 2014) and I didn't have to do anything if I no longer wanted the services. Apparently they claim this only related to one small charge - they managed to get another $300 and auto renewed the domain for another 5 years! When I noticed and called, they said they could not refund the charge and to go to my credit card company because they shouldn't have put the charge through. Neither the card company nor Godaddy will make good on this charge, when the site has been inactive for years. They were glib and snide when I spoke with a supervisor. Hate these people.

Had GoDaddy do some simple changes to wordpress. WHAT A DISASTER! Not only did they not do the changes right I am fighting with them for the last 3 days to fix the site to original view before they touched it. DON'T waste your time using them-- plenty of other to host, buy domain and do competent web work.

For several years GoDaddy has been enabling me to receive my business emails on my Gmail account. Last time I renewed this service with them they changed the way this works so I no longer get my business emails in Gmail. They refuse to help me get them forwarded to my Gmail account so even though I have paid them I do not get my business emails without a lengthy and complicated process every time I need to check email. On top of that they are bouncing emails from existing clients, and probably clients I don't realize are trying to reach me. I am beyond frustrated with them.

If you select auto renew, you will likely be misled into thinking you will be renewed for 1 year, instead you will get a surprise bill for whatever term was the original signup period. In my case it was 5 years! GoDaddy refused to fix the situation and instead blamed me for being a victim of their own deceit. I'm a long time customer with GoDaddy, and was generally satisfied, but now I no longer feel I can trust them. Do yourself a favour and stay away. If you are an existing customer, then I suggest that you invalidate your payment options to prevent a surprise billing that they will refuse to correct.

I'm not done with website. It is beyond frustrating trying to get things done. They must be totally overloaded and short handed. Unable to communicate with usual emails. Unable to reach person assigned to my job. Long hold time to talk to anyone. They are helpful but little seems to get done on the website. No way to tell how long this will go on but next communication set for Dec. 22 9 days off.

I spent over 50 hours starting my own website. I went out of the country and when I came back I wanted to work on it more and it was gone. Turns out I was in the "trial" period and I hadn't "clicked" on auto-renew so rather than holding onto my website and all of the work I had done on this they just decided to DELETE it ALL... Really??? This is MY website, MY work, MY time... How dare you do this??? I will never ever recommend them or use them at all. Use another site and don't waste your time and money.

I am so regretful that I bought domain names from GoDaddy. They suspended one of my domains because of a court order from another country even though the court order wasn't absolute. They just suspend customer’s domains then they review the legal issue.

If you use this site make sure you have your auto-renew to off and even then keep track the renewal time. Also remove your credit card number after the initial transaction has gone through. I cancelled my domain and was charged anyway. I disputed the charge with my bank and it was taken off. Then the charged was reversed back to my card. Not only am I out $75 bucks, I don't have a domain any longer. They said if they can get it back it would cost another $50 bucks to reinstate. Are you kidding me! This is stealing in my book. It isn't right and I will never use Godaddy again. If you use this site beware and look at the other reviews about this company. I'm not the first one that this has happened to.

We have just discovered that for the past 4 days now our website which has been hosted by Godaddy for 2 years has suddenly become very slow taking up to over a minute to load. All subscription is updated and no issues there, they're quick to take your money but fail to offer a reliable service. For most of yesterday my partner has contacted GD's customer support and they have failed to get the page even redirected elsewhere. As a test we asked GD yesterday to direct it via YouTube. We requested they do this as they failed to previously fix the slow issues with our site.

I register / host websites through GoDaddy for approx a decade - which are paid in full on auto-renewal. Then two months ago, I started getting email notices from GoDaddy that I had an outstanding balance and needed to update my billing information to resolve it. This billing request made no sense as my orders were paid in full. I contacted GoDaddy. In short: Turns out GoDaddy enlisted me without my permission or knowledge for a "free month trial" of their online "building service" which then automatically became a paid subscription service after the month was up. After contacting GoDaddy (long distance at my expense) I was informed that the "charge outstanding" was actually not a charge at all but an option to enroll if accepted by putting in billing info.

Once they have your money you will never see it again. I tried to cancel after they auto renewed for me without my permission, but they refuse to refund. I will never do business with this joke of a company again, and I will tell everyone I know to stay clear as well. Terrible customer "service". Do yourself a favor, and stay far away from companies like this that only care about getting in your wallet and nothing else.

Who would have thought that it could be SO COMPLICATED to perform basic functions for your hosted website? Every time I want to edit my website, I have to guess randomly until I find the "WP Adim" option... I just can't figure out the logic. So much for "three click design". The prices really aren't great. If I hadn't made the mistake of purchasing for multiple years, I'd be looking for a new host.

Godaddy sell customer detail. Booked domain from Godaddy 22 Nov and we receive many more call message and email from web developer, digital marketing company, health insurance company for employee health. Even I received a call from water supply vendor in office.

I have used GoDaddy for 7 years for my business, and have several email addresses with them. I thought they were okay, albeit quite slow, especially when loading emails on my phone. But yesterday I found a fatal error in their system. A client had sent me a work order with a 27 MB attachment on November 3. Yesterday (November 16) they asking how the work was coming. Work? What work? I never got an email...? They were able to show me the email they had sent me - TWO weeks ago.

This is only the second time I've ever written an online complaint, but I have to warn folks about this. I'm a network engineer for several commercial clients. As a courtesy, I manage their website, email and domain issues with GoDaddy. To keep it simple, I set up a single bank account to pay for the various GoDaddy accounts, then the clients just reimburse me. I am extremely careful to NEVER leave the automatic renewal option selected, because I don't want to pay GoDaddy before I confirm that the client wants to renew.

I called and cancelled my service but they still charged my account saying I didnt state specifically what services I wanted cancelled. They refuse to refund renewal even though I dont want their services.

This is the worst website building website I have ever used. I asked them to take me off their automated renewal option because the website does not do what I need it too, they didn't take me off the listing apparently. They charged me over $200 which I found on my bank statement. I called them to have them reverse the charges and they said since it's been 3 days over their 30 day policy they can't refund me. I mean for 3 days I find that ridiculous, I even asked to be charged only for the month and refund me the rest and she refused anything I asked. I even asked to speak to someone higher in position about this policy and got denied that as well. If I can give them NO STARS I would. Taking advantage of people like this is so wrong.

I was set for the auto-renew of my web domains for years. Because I cancelled the Amex credit card, the payment that I set up for in years past, didn't go through. No call or email from Godaddy. I only received an email that the domains had been cancelled. I immediately called when I got the email. They wanted to charge $120 per website to renew because they said it had been past 30 days! Wow. But the rep said they will discount to $55. Gee thanks. $165 for 3 sites to get them back! Almost seems like blackmail. I only paid for one and let the other two go. Cost was $55.17.

As a business person, developer and multi domain owner, I have been dealing with GoDaddy's deceptive traps for a decade. Today was the final straw, I went to renew one of my domains and of course in the process of clicking on the 1 domain that was coming due, GoDaddy stacked up all my domains on one multi year payment page for renewal, none of them due, except the one I clicked on that was due for renewal, as I tried to remove the others from the page, my screen suddenly changed and said, "Thank you for payment and here's your receipt."

Received telemarketing call from Godaddy.com sales telling me that they will be phasing out the Workspace email program and that I need to switch over to Office 365. The Rep said that I could either have Godaddy migrate the archive email over at $100. Per email box, or do it myself by backing up the email boxes as .PST files and importing them in. I opted to do it myself, Rep stated that I would be saving money by switching to Office 365. I spent two days and countless hours on the phone with customer support trying to migrate my email boxes over.

Very disappointing with the hosting service provided by Godaddy. Zero level of security you can expect from the support team. Having paid more than any other service provider. Godaddy still not secure your website hosted with them nor suggest you to buy security plans.

They give you the option of trying something for free. They won't allow you to use the coupon. They offer if you decide you like it after you've tried it - THE dumbest thing I've ever heard of. Then when you ask about it, they talk to you like you're an idiot for accepting their offer to try it for free instead of just jumping ship for a new untested product.

I was administering an GoDaddy VPS purchased by my client. My nightmare started when the server went down. It's still down for last 48 hours. The chat is only for sales. Most of the agent even do not understand technical terms like name server, DNS zone, etc. On phone call they again will ask you stupid question irrelevant to your problem and put you on hold to make hear you their advt. When RDP not working your ping monitor shows it's down. "1 day, 13 hours ago. Reboot Server. Invalid. Your request cannot be completed. Please make sure Parallels Tools is installed and the service is running. Contact support for help. The answer you get it's name server issue. You need to get a domain from GoDaddy." The support chat remains offline throughout the day.

We were able to work this out with GoDaddy. We spoke to a claims specialist and to this day will be forever grateful to Christi at GoDaddy. She listened and work very hard on our behalf to get this resolved. GoDaddy issued us a full refund. The reason given to us, "in the end, GoDaddy realized it was the right thing to do." This was a substantial transaction and would have been financially devastating for us. Thank you again Christi and thank you to everyone at GoDaddy who helped us to get this resolved. I want everyone to know, that because of this, I will do business with GoDaddy in the future and now give them a five star rating.

I wanted a .com for my business, I was able to create it on Godaddy.com with quite a bit of difficulty, I paid $27 for two years and thought that was it. Apparently not so, they shut me down after 30 days then demanded $120 per year to keep it there available for the public to see. I wasted hours of my time and got taken for $27 and now my business looks like a loser because the website I never knew how to use in the first place is gone, people will think I'm out of business now. Recap: there is not enough clear explanation of how it is done with the building & billing, like I said before I thought I had this all under control with the time I wasted putting into it, then spent money advertising on paper with the .com which is all useless now because I refuse to be extorted to get my .com out of hijack mode.

READ THE FINE PRINT!! Be careful using Godaddy's auto renew feature. They always try to get you to renew domains for 2 years at a time. If you do 2 years, then you only have five days to cancel or request a refund instead of 45 days if you renew for 1 year. They are interested in getting your money and keeping it.

A person unrelated to me with a different name used a stolen credit card and called into GoDaddy support. The support person bypassed ALL security measures and changed the account email address on file, security pin, username, password, credit card info, and physical address. Subsequently, this person had access to not only my websites but all my personal identifiable info (PII). They also have access to all of my websites and all content within the website and are able to change it at their will. Their support team said to gain access back to my account I need to take this person to court for legal grievance. This is ridiculous and completely unacceptable for their failure to circumvent security measures. NEVER do business with GoDaddy.

I called customer service on Oct. 1, 2017 requesting to cancel my account. The customer representative refused to do so, instead forced me to include 2-step verification on my account. I called in again, on 10/13/2017 spoke to Mr. ** and Mr. **, who once again, refused to cancel and refund my account. Instead say, "The fees are non-refundable". This is atrocious policy as I had called specifically on Oct. 1, 2017 to cancel my account. Now they claim it is non-refundable account. Unscrupulous company and behavior.

This company has turned horrible. My company has been with them for over a decade. At first, I sincerely felt that GoDaddy was a good company. I rarely had any issues. Now, issue after issue, time after time. The service is beyond deplorable now. When you try to fix the issue at hand they are trying to sell you some b/s product. They only give a crap about driving sales. Low intro rates then they jack up their prices after you are established with them. They become very very expensive after your "intro period". The ugliest conduct of late (?), the attempt to shift the burden onto their customers. I AM DONE. We are leaving GoDaddy at any and all costs. I strongly STRONGLY advise you to think twice before you conduct business with this company.

On 9/20/17, I searched for a domain name through ICANN WHOIS; I found out that the ownership of the domain had expired in Mid-July. At that time, I contacted GoDaddy.com and the representative advised me to put a “back order” on the domain, that it would take 7 days to obtain ownership, he stated that because no action had been taken since July I would automatically be the next in line as I had the back order. 7 days later I contacted GoDaddy.com to follow up on the status of the order, they stated that It would take up to 20 days for the process to be completed, this representative also assured me that it seems that previous ownership was being deleted and very likely I would become the next owner, which raised concern as I was previously assured that I would be the owner.

GoDaddy is not sending renewal emails for domain expiration, then they are selling domain under their own company. I had a domain since 2014 and I noticed, that my website is down. I have contacted their support, but they told me that they sent me several renewal notifications. I'm checking email daily, receiving offers from GoDaddy nonstop, but not a renewal notification emails. My domain is listed now at them as Premium and is selling for 2500$. On all other sites ie domain.com my domain is listed as "not available". Looks like this is their normal "legal" procedure how to get hands on premium domains, but I'm afraid is legal. Not ethical for sure. I have sent complaint to ICANN, where I found out that they have special section for Not receiving renewal notifications. Looks like this is common fraud.

Yesterday, September 25, 2017, GoDaddy's WorkSpace email went down for approximately 12 hours. My company was not alone in this. This event affected businesses across North America. GoDaddy provided no explanation as to the cause or to how long the email system would be out. After several attempts to reach GoDaddy, I finally reached customer service. I was told WorkSpace email is "old and outdated" then they proceeded to up-sell me Office 360 and how Office 360 never goes down. I expressed my concern that GoDaddy was trying to take advantage of people in a bad situation that GoDaddy had caused. My company will be moving our service to another provider.

A horrifically unethical company who must have taken a whole day or longer of my life; wasted going back and forth with support due to their misinformation and incompetence. Everything I try to do with them is a big hassle. For example, I have had to attempt a domain transfer 4 times because they keep refusing it. They come up with a new excuse each time which they should have told me before providing me with the wrong information. Like today they gave me the wrong transfer code. Their domain transfer instructions page is incorrect. They list 6 steps and say that's it at the end. It isn't because you then have to go and accept on a hidden page, otherwise they keep your domain. One big scam to keep you with them and keep trying to upsell.

This company does business in spite of itself, they are horrid to work with. I was not on auto-renewal, but I ended up being charged on auto renewal, charged 3 time the amount I was to pay. Called, and called, someone was always going to get back to me. I get a call over 30 day after this mess and now no one can help me because I only had 30 days to get a refund, and my records were confusing in the notes someone left. Anyone would give you better service than this company. So I moved my accounts and wanted a refund on the 2+ years I am not using. Was told someone would get back to me. I will never see a refund. Not a company you want to give your hard earned monies to.

I bought a domain name from Godaddy.com, a month later they billed me for the website builder service that I didn't order. If I wouldn't have gotten an email on the use of the card I probably wouldn’t have known about the charge until I was past their deadline for their refund policy. Although they took me off the list so that wouldn't happen again, I explain to them that that is shady business practice to bill someone’s card for a service that they didn't request. Be careful when providing this company with your cc information.

Please do not use this for a domain or hosting service. Mine ran out and all I needed was to update my credit card info. Instead I found out after spending thousands of dollars to get my graphic designer to build the site, they deleted it. Without telling then asked if my designer had a backup and that they would be more than happy to rebuild my site. What the **. All I was trying to do is give them my credit card to renew my domain and hosting??? Now my graphic designer has no backup and all those months and money wasted and they have no answer for me.

I registered a domain on 9/10/2017 and within MINUTES... I started receiving calls from spoofed numbers with incoherent callers offering me services. As of 9/13 I have received 37 calls. All times of day. Amazingly enough I received a call from Godaddy tonight and when I told the caller that I was getting the calls he said "You should've got the privacy..." So because I didn't pay 2.00 they sold my info. WOW... NEVER AGAIN!

I did not even know of the existence of GoDaddy or what the company is. I've never had any business dealings with them and never provided them with any of my credit card details. So I was surprised to get a message from my bank stating that the bank had put a hold on my credit card due to dodgy activity. When I enquired as to what this suspicious activity was, they informed me that GoDaddy had made a transaction of $0.00. Apparently criminals do this to first test to see if the card is working and then if they are able to obtain a balance, then proceed to wipe the entire account out. They also do this because $0.00 transaction often remain invisible. I think this is absolutely disgraceful. These people are internet service providers and involved in the telecommunications industry. I can't believe an internet service provider that I have nothing to do with has attempted to wipe my account out! How did they get a hold of my credit card details???

I've had very good experience with GoDaddy going back to 2011 when I started my business. Since then, my website was hacked and so they sold additional services to me. It was hacked again and they wanted to charge me to fix it and then sell more services to me. I changed providers and have not had a problem since. They have also upsold 12 and 24-month terms on products and the reps specifically said that if we need to cancel anything, there would be a pro-rated refund. I discovered upon canceling, that there is no refund after 30 days from initiating the order. Hence we paid for products for 1 to 2 years that we only used for 1-2 months. I've changed our services to other providers and will not go back to GoDaddy.

First, everything that I am stating is absolute fact, and is indisputable with GoDaddy. Their company has proven to me that they are more interested in taking money from unsuspecting customers, without any regard for providing a quality service in exchange. Spending $3,400 on a simple website I should have been treated with a higher level of dignity than they have provided.

WHAT is happening to GoDaddy?! I have had nothing but good experiences with GoDaddy until today. I have numerous URLs that I have purchased throughout the years, and recently have launched my new business URL through them. Apparently you used to get email credits associated to URLs you purchased, which they haven't done in 4 years. I had email credits, which were NOT listed as being associated with specific URLs. I set up my business emails with these credits and they were attached to random URLs I owned - NOT COMMUNICATED. So when I let a URL expire that I did not use, one of my business emails were abolished - NOT COMMUNICATED.

I absolutely regret using this company. I purchased a domain through GoDaddy.com and in less than 24 hrs I started receiving spam calls non-stop at the point I've had to change my phone number. My email account is now full of spam and even personal emails from web developers from India and the most unusual places, but that is nothing. My bank blocked my card when someone attempted using it at a gas station in a state I've never been before. The card hacked was the same one I used for GoDaddy.com and it was the only time I've used this card in over two weeks. The hack happened exactly two days after paying to GoDaddy.com.

I have been with GoDaddy for 10 years and after several instances of high-pressure sales tactics, I have decided to move website hosting to another site. GoDadddy's refund policy is that they will not refund for any services that are more than 30 days old. This fails to take into account that hosting was done 5 months before the hosting was needed to be reviewed. After renewing for an additional 2 years on hosting that has not taken place yet and will actually start in December, GoDaddy will keep the $225 renewal payment. It is nice to see that GoDaddy will keep money for future services that will not be used and refuses to give any aspect of the money back even if the service that was purchased is 3 months away. GoDaddy seems to be only concerned with making money to help pay for their endorsements, Super Bowl commercials or head honchos.

GoDaddy went into my Credit Card and charged over $200,00 for Domain names that I did not authorize! I wish I had caught what they had done earlier but due to illness did not see the charges. When I did and called the woman took the charges off, shortly thereafter they emailed me to say they could not refund the charges. As we speak I am on hold with GoDaddy to speak to a Supervisor, who I was told is very busy. Now I know why. The internet is filled with complaints on this very same matter. I thought I was unusual because of my illness. When I spoke to the woman I asked that absolutely no charges be made to my account without my approval. Today the man said he did not see that which means they will continue charging. Please be careful...

I have wasted a lot of money dealing with GoDaddy. I'm even going to name names. Christopher **, Chase **, and countless more - all giving incomplete and grossly inaccurate info. Chris was especially a problem. He sold me a package and then set it up incorrectly - or gave the wrong info to those who did set it up. After I bought the package I found out ALL the limitations: especially be prepared that they will NOT DO ONE THING FOR YOU in terms of helping to bring your sites over from other hosting places.

2 years ago, I bought 5 domains and paid for them. 2 years later, I noticed an unauthorized charge on my credit card statement of over $200. When I called customer support, they said it was an automatic and non-refundable. They also mentioned that only certain customers were called to verify auto-renewal and not all could be reached, even if I did have 5 domains with them. The supervisor, Christi was not helpful and could not understand where I was coming from when I said I wanted a refund and did not consent to this charge. I have now opted out of auto renewal, although I didn't opt into it to begin with - they take it upon themselves to do so. I will never use Godaddy again and would recommend steering clear from them. Unfortunate that they can get away with this.

Godaddy's sales model is to call their clients INCESSANTLY about sales offers and upgrades. I have finally lost my patience with them and I am pulling my business from them. Their ease of use and tools that make hosting and purchasing a website are irrelevant when they've decided to unleash their bloodhound sales force on their clients. 2 or 3 calls in a week?! No thank you.

GoDaddy has been hosting my website for about a year. In that time, it's never been down until today. When the website went down today, GoDaddy got it working again within minutes. It had crashed due to an update needed on a plug-in that I hadn't yet done. This is the 3rd or so times that I've called GoDaddy for help or with questions. Each time, I've gotten excellent service.

I have repeatedly received calls from Godaddy support team for renewal of my domains which I am not using. Inspite of very clear response that I don't want to renew those domains, suddenly I am charged $30 for the domains which are of no use. I have tried this earlier and tried again today... To remove my credit card from payment method but in spite of no domain/product is set of auto renew, I cannot remove the credit card from their website and it shows incorrect message that my products are linked with this payment method. Clearly this is a deceptive implementation with that we see no exit.

I have dealt with Godaddy for 20 years, up to this point things have gone somewhat what; For a while three months before your Domain name would expire they would over aggressively call, call and call you to renew your Domain name; then I noticed the calls stopped and today I found out why no more aggressive calls. Godaddy now adds your expired domain name to what they call an "auction list" and places a very high price for you to buy it back; there is no one bidding for your name, Godaddy has taken possession of your Domain name and is holding it hostage for a price.

Recently had technical issue which had to be fixed @ the 'backend' on GoDaddy server. To compensate for the problem, customer service rep offered discount on all our product renewals. Discovered that two key and costly products were NOT included in the discounted renewal. No replies to my emails in follow-up. Also, GoDaddy requires users to upgrade from 'certified' domain to McAfee 'trusted site.' Their email offered the upgrade for free. After upgrading, we received a bill for annual cost from McAfee/GoDaddy. Users should be careful to check their billing on GoDaddy!

Definitely Fishy... I FIRED Godaddy today. I had a VPS with Godaddy for quite some time, but let them go. I've had their service for approximately since the last 4 or 5 years. I started out with shared hosting. Then was told by support that if I went on over to VPS service, I could do a lot more with my websites etc... While this may have been true, I was also told that I wouldn't have "telephone" tech support any longer, but had to have support via chat instead. That changed quick when I encountered my 1st problem. It then became, "Oh we don't handle that kind of issue". This should have been my "RED FLAG!"

I had a domain name for 20 years. Due to some error it did not get renewed. GoDaddy wanted to sell it back to me for an exorbitant amount claiming that there was heavy bidding for the domain name. For the past year I've been checking. Nobody has purchased it. When I go to the URL, the company is parked there. They want to sell it to me for $9999! There is clearly no demand for this domain name, but they figured that if someone had it for that long, they will be desperate. This may be legal, but it's highly unethical.

For two years now (over 6 telephone calls, multiple emails and several complaint forms later) I have been asking to be removed as a contact from an account that I use to be a contact for. The holder of the domains on this account is a fraud and has been charged and convicted of such on at least two different occasions. I keep getting assured that my name and email address has been removed but yet I still receive communications! I am so frustrated as each and every person I speak to assures me it was taken care of!

They misrepresent their services, BE AWARE! Once you paid they don't do refunds. I called to find out if they could do anything about a note that came up on Google search when my page was searched, "this page may be hacked". I cleaned my page from malware on my own and submitted a ticket to Google for review, after several days of waiting for Google's reply I decided to pay Godaddy.com to make their magic as they assure me they were able to remove that note immediately after paying $250, they not only were not able to remove it immediately as they promised and submitted a ticket as I did it myself a few days ago but they charged to my CC $320 for a product they originally offered for $250. Their sales agents will do anything to get your money.

Facing problem of hacking at Godaddy. Very poor data security and if we ask for backup they ask for more money. So I don't think that Godaddy's doing a fair business. It may be scam. May be Godaddy don't have income from their domain and hosting services. :)

Had been without Godaddy for some years. Discovered recently of unauthorized charges. Upgraded the subscription without any notification and increased the charges. Explanation was simply they don't have the package subscribed initially available anymore.

I was charged 5 times from 2013 to current for an auction membership which I never nor know anything about. I have been a customer of GoDaddy for over 20 years and owning over 20 domains. I received an email saying I was charged for this auction membership. When I called and spoke to Christi, the billing supervisor, she said there are no refunds for this product?! I explained I never authorized this charge and did not notice the charges previously but she was unwilling to remove the charge. I will be changing companies and would not recommend GoDaddy as I do not trust that they will not add on things that were not authorized and claim that they are an auto renewal.

So I paid a developer to make my site and then GoDaddy removed the site and from their website builder and then gave me 2 credits for website builder, then told me that what I had was a basic website builder, then while speaking to the rep they said It would cost me about 239 to have my website built and told me that if I clicked on the Business Plus link it would only take me to the personal builder that was free. And that it didn't matter what link I clicked it would only take me to the personal builder false advertising, then proceeded to say that the site would still cost me $180, for restoring a site to make a copy of so that I could have it moved else where, and then told me there is no free Business Builder Plus options once I showed them this.

I cancelled all further charges to my account after I noticed my card was charged on 05/27/17. On 07/13/17 I was charged an additional fee. I called and talked with billing. They said it was an error on their part and the charge was reentered. I told him I had cancelled any future order and he said it was a previous order that had failed to be processed. I asked what I could do. He said, "all charges are non-refundable". I would have needed to contact them within 30 days. I received the charge on 07/13/17, today is 07/17/17. Within the 30 limit. He said the charge was issued on 05/27/17, therefore, it's non-refundable. My best advice is not to do business with this company. And any domains you wish to purchase make sure about their refundability. There are better products out there.

Godaddy.com charged my credit card 5 times without my consent. If I am only one person and this happened to me 5 times, imagine how many times Godaddy unlawfully commits theft of funds of others who in good faith give their credit cards to this untrustworthy organization. It will be very unsatisfactory and sad if I have to cancel all accounts and take a judicial action for an insignificant amount that godaddy charged illegal in my account and unless not try to offer something or check about this situation. Would be easy refund or offer me some credit.

If you are within 60 days of your renewal, you won't be able to check your email, and customer service is zero help. I'll be moving my account as fast as I can!!! (domain hosting and email). They suck!!! The customer service person is nice enough, but obvious they can't do anything. Horrible!! I've paid them a bunch of $$ for nothing! Never again.

Godaddy refuses to issue refunds when outside of 30 days because it is their "policy". When my hosting plan on an expired domain auto-renewed I called 40 days after the renewal. But because I had called 10 days later they refused to issue a refund even though I would not be using the product for the remainder of the year. In response, I offered to pay for 2 months of service but they again refused. Then the customer service "supervisor" repeated back to me what I had explained to her and said, "What am I missing?" She was extremely rude and not open to listening to my situation. This company is just simply not focused on the customer and simply treats you as a number. I will never use Godaddy again for hosting.

Lose all your work and get abused in the process: STEER CLEAR - I spent GBP2,700 with this company after spending 10 years taking unique photographs of life and scenes in Myanmar (Burma). I spent around 16 months selecting and improving 730 of my best pictures from the 21,000 pics which I’d taken of accessible places to way off-limits gem pics and accurately labeling them and then a solid two years at the British Library and online and reading altogether 43 books on the history of the places of interest to tourists and the politics and background of the Bamar and of the 147 ethic groups.

Godaddy.com charged my credit card three times without my consent. First, Godaddy.com gave one of my business accounts to an unauthorized individual who blocked me from the account and charged my credit card. Secondly Godaddy charged me for what they claimed to be a free trial. Finally, without request or consent, Godaddy charged a domain name for a second year and again refused to refund the money. If I am only one person and this happened to me three times, imagine how many times Godaddy unlawfully commits theft of funds of others who in good faith give their credit cards to this untrustworthy organization. All conversations have been recorded and will be posted publicly to warn the public of these unlawful practice by Godaddy.

I contacted Godaddy a few weeks ago regarding a domain that I wanted for my business. I was told it was not available and the rep convinced me to buy a variation of the name and its variables (.net, .biz, etc.) In the conversation with the rep, I mentioned that I think the whole domain acquisition for resale business is B.S. and hurtful to actual business owners and he informed me that he himself did this. I told him I thought that an actual domain re-seller working for a domain provider was a conflict of interest but he informed me that it is not... OK. During the process of purchasing my roughly $300 domain package, I was never informed that the domain I really wanted would be expiring within a week. A few days later while trying to see if I can make an offer on the domain I wanted originally I see that it has expired and is at auction with none other than Godaddy (If it is expired why is it not available? Why is it at auction?).

Set up a new website today. They took my money in seconds. Had a problem with creating just one email account. Told to check back in 1 hour. Now told up to 3 business day, which puts it out almost a week from now with weekend and 4th of July. Asked for a refund. Told takes 1 week and I can't move my domain name because they have it locked. Ohhhh, for $59 more they will create it for me by the end of the phone call. This company is fraud...

DO NOT USE THIS SERVICE WITHOUT DOING RESEARCH OF WEBSITE DESIGN PROVIDERS! I Paid $1300 for website design plus $200 for useless annual hosting. After 3 weeks, I received what they called "a draft" which is nothing more than a template with my data pushed into it. There was absolutely no professionalism to this "design". They took my word processing document, converted it to html, and plugged it into a tab copied from my old website called THINGS TO DO. There were subcategories in this word document, as well as labeled photos by all items. They put NO photos into the "draft" website under THINGS TO DO TAB. Instead, they put all photos will-nilly into a TAB called RENTAL PROPERTY.

I trusted GoDaddy to migrate my server two month ago, received confirmation that the migration completed, started new website thinking all new data will be loaded on the new server but it was still loading on the old server. Two months of work was lost when they deleted the old server. Why was my new data being loaded on the old server? No one could answer that and they did not care. No one can make a decision to help me with this serious mistake. Most frustrating experience. I am stuck with them for three years, they did not show any concern when I told them I was very disappointed with their service and I wanted to cancel, they did not even ask me why.

Charging me auto billing - I have been out of the country for a month and upon my return saw a charge for $50.32 from Godaddy - A service recommended to me by a computer helper that I never used at all. I called billing to ask for it to be removed and even escalated up to senior billing management who didn't care either and both indicated this is the way they do business and all are happy with it. I am not. I want everyone who is looking at this company to know they take your money and do nothing to earn it and they charge you for no service and do nothing to try to satisfy their alleged "customers". God save us from these tech companies.

I set up a payment arrangement for my Domain payment. I was provided confidence that I would be able to get additional time before my domain would be removed and website would be delete. Next thing you know, my website was deleted. Causing me missed business. I called in to complain and have it reversed. I explained I only wanted to be charged for the domain, not the website builder. Quoting my rep on the cost for the domain at "$20". Later I found out he charged it for $140, and because they actually can get your website back after they "delete it permanently" decided to authorize the charge for the website builder... I didn't give him permission to do that.

I had a tech delete my website and then requested I'd pay a restore fee of $60. When I called back to speak with a supervisor the log showed as if I deleted my own website on the account. You would think that a public company would cover all possible ways to ensure that each staff log in shows so things like these could be traced. I'm just wondering how many other clients are there who being ripped off??? I hope that someone will investigate their business practices. Chances are they may uncover some more fraudulent business practices.

I have been paying Godaddy for website builder and 2 domains for 5 years now and just lost everything due to their website editor "upgrade" which requires you to throw out the old website and start from scratch. I have used competitors' products and Godaddy has me tearing my hair out for the following reasons. Their website is full of useless information trying to get you to purchase items that don't relate to holding and editing your personal website. Why is it so difficult to edit my website using Godaddy and so easy in WordPress and other sites?

A customer service rep called me to upgrade my account which I agreed to. Unknown to me, he actually set-up a new account and essentially double billed me. When it was discovered they refused to reimburse me. The customer service person was absolutely rude. She took down my website even though it is paid through 2018. She told me I would lose the domain name which was incorrect. It's now 6 months later and GoDaddy customer service called me again to ask about my account. Again, refusing to reimburse me or acknowledge their fraudulent behavior.

Godaddy.com is the worst. They hate Macs. They don't care, they don't respond. They won't help you. They laugh at you and enjoy seeing you suffer. I think Godaddy.com is a Russian front organization. They seem to exist only to ditch people by the side of the road. Take your money to the river, burn it and throw it in. NoDaddy.

I set up a store on GoDaddy several days ago. It was straight forward and simple to do and I was able to build the store in 1 day. However, I spent 3 days on the phone with 11 different customer service reps (Plus two on chat) trying to get my site to go live. All have been polite and confused as to why there is a problem. All said it shouldn't be difficult and gave basic recommendations which didn't work and told me to wait. It is finally live after dealing with the 13th GoDaddy employee who discovered the issue. But, all my domain names are not forwarded as promised which will entail more phone calls.

GoDaddy does not respond to requests. Their customer service has gone downhill over the last couple of years (I used to love working with them). I have requested more than once that I be called before they charge for a renewal, because they charge for an entire year, and at times, this is more than I can afford. They just did this again and made me short for the month. When I called customer service, the rep was very "snippy"--something that never used to happen at GoDaddy. He tried to make me feel "stupid," and as I have a Ph.D., I did not appreciate his tone! I am going to look elsewhere for services.

I have purchased the email domain service along with the domain. I have been doing this for long and did not realize the service is only allow to create one email user (2017 who does this?) and yet I only be able to find out when I tried to create another user (eg: email1@domain.com and email2@domain.com). Made the call to Godaddy Asia, bad service and manner. They refused due to the fact it's a monthly product. Called the States hotline, the girl did the refund and told me to wait for the refund to be shown. Months later, randomly got the email saying, "We were unable to do the refund. Bye now." CALLED AGAIN, some customer rep named Sharon gave me attitude, not helpful at all, told me the same crap, said they cannot do it. Again this one with attitude did not ask me to wait while put on hold. Talking tone like she trying to school me.

GODADDY.COM DELETED ALL MY DATES AND MY RIGHTS PROPERTIES. A year and a half ago, I rented a VPS server from the hosting and e-mail hosting company Godaddy.com. Previously the company had sold me a 2GB RAM server and after a couple of weeks, I was testing the 2GB server and a godaddy vendor, had convinced me to upgrade to a 3GB RAM server, being that this server was the only one I used until recently to do my projects and register, having some domains of my property hosted on my VPS server that I finally acquired.

Couple of days I've purchased two domains for my husband so he can build a website for his wonderful underwater aquatic therapy for disabled people. Today I've received an email from Godaddy.com telling me I have to verify my identity by clicking on a link in the email and submit a government issued ID. I called their customer service desk and told the young man I am not sure the email is from Godaddy. I told him I don't feel comfortable clicking on links in emails and I don't feel comfortable sending my ID via email.

So after 2 years of okay service but a working and growing WordPress blog they modified something because they did not like my theme or something because all of sudden no one could access the blog. I called and sat on the phone for like many many hours and they could do nothing to help fix the problem. But they could offer a service that I pay for that could find the issue. So I move the blog to a different place that give free SSL cert. Way better service. Oh and my theme works 100% better. The whole blog is way faster. The pageviews have gone way up. I hope soon they will be almost to where I thought they should be.

My wife set up her business website through these con artists and we were going to drop them and go with BluHost until a scumbag salesman named Daniel ** talked her into switching from Website Builder Business Plus to GoCentral Business. She asked him repeatedly if her dashboard and email would transfer over and he assured that they would. Lie. She bought the GoCentral and renewed her domain name, rebuilt her website and published it to the net. Then we couldn't find her website, either as administrator or as a customer. Called these morons, got the site back up and was told by yet another scumbag salesman that her email and dashboard would be fine. Lie. A WEEK later found that her email accounts, along with customer info, had disappeared and the site was again invisible to the general public.

I have been a user with Godaddy.com since near its conception. Off and on throughout the years as an entrepreneur, I have needed to park several different domains and have used quite a few. In the last two years since 2015, every single time I call in for assistance or to cancel a feature or for any needed assistance, the call always starts out with a positive hello and a nice greeting. But the moment you ask for the help you need or you maybe point out something that isn't necessarily you're doing, the rep answering your call goes into this mode that reminds me of the office techies from the 90s that are super disgruntled because they don't make enough money and are rude and arrogant AF because they think they know more than you do.

I've been a GoDaddy member for a number of years. I've noticed that their customer service has been steadily decreasing. My website got hacked with malware, which hurt my Google ranking. I contacted GoDaddy and they sold me on their website builder. Once I got that, I found out that you couldn't customize your website and had to follow a strict template. In addition, their software program has no back button if a mistake is made. Essentially, the data entered kept getting deleted and I couldn't go back, but had to start from scratch all over. I canceled this. Then, I wanted to add SSL to my web domain since I thought it would be important because GoDaddy promotes heavily for SSL and Google Search rankings. I set up the SSL, but GoDaddy didn't let me know that my other domains would have to be redirected to the SSl domain. This is where GoDaddy's customer service really fails.

GoDaddy is by far the worst service I have come across. My website was taken down due to non-renewal of services. I paid for the hosting, but it was never made clear to me that it was for a year. My mail stopped working that is when I had to call and ask for a backup, the call was made to an international team after which they issued a ticket and said the backup was available. By morning my website was up and running. Today my website was still live, I called up GoDaddy and asked them I could not log in to make changes. The customer representative Narala ** had me on hold for 2.5 hours, after repeatedly telling her she did not issue a ticket or connect me to a senior representative. After raising my voice again she finally transferred the call to a senior representative, Amrita.

I went to GoDaddy, on the advice of friends, to buy a domain/website. I created an acct and came up with the name I wanted. I never purchased but am now receiving extremely offensive emails using the name I had chosen for my website. GoDaddy is the ONLY place I have ever used that name so obviously, they sold my info to complete trash!! I am going to have to change my email address now! I suggest looking elsewhere and not use GoDaddy!!

I had a website builder for my company and we split ways, well when we did he took my Godaddy.com account away from me and changed all of my information on the account... He changed my credit card info, the name under the account, the password and everything. So I called and called these people and they kept giving me the runaround. I had to email a department of the company that apparently doesn't have a line to talk to somebody and I had to call the IRS and have them send me letters with my EIN and SS# on it and all this other crap to prove that I was the owner of the business... All while doing so the guy who took my stuff let the website go when it was time to renew it... So it went up for auction... So I called GoDaddy once again and was making sure I was going through the right process.

I have been a Godaddy customer for over ten years. The organization had been the go-to company to obtain domain names, e-mail service and other Internet activities. Until today, the staff was always friendly and helpful. I had trusted these folks - MY BAD with automatic renewal for all my domain names. I just got my credit card bill and they nailed me $166.87 for FIVE YEAR renewals! When I called to complain a guy named Tom told me that I should accept responsibility for my own account. He said that they had sent me e-mails advising that the domain names were due to renew and I should have paid attention.

I did not renew my SSL as I do not take payments and have no email direct link with my website. My website then was blocked and continued to be blocked even though GoDaddy had supposedly fixed it. After numerous phone calls lasting a long long time the fix still hasn't been done. This means no business is coming through my website. I would not recommend GoDaddy to anyone. All they are after is $$$ and very poor tech service. Appalling!

Any chance to charge you they will. I had multiple domains to renew, expiring over the course of 3 months. I had a bulk price renew discount offer. I got a better offer elsewhere however GoDaddy would not release the domains to the other company. They told me if I wanted to keep my domains I would have to renew through them. Since I had to keep my business domains, I was forced to pay. They said they would give me the bulk offer they made me and I paid. Then I found out they did not renew all the domains as discussed. And once again had to pay if I want to keep them. Another $75 later. It cost me more than if I had just renewed each one online separately. Do not call in. Every time I speak to someone they make it worse. I will initiate transfer of domains again. Court order may be required.

I simply bought 2 domain names in preparation for a website I want to create and have within days received over 20 contacts from people in India offering their services. This is appalling and has never happened with any other company where I have purchased domain names.

Godaddy has ripped me off for the third time. When I purchased 6 domains in 2014, I did not select auto renew billing. However, GoDaddy charged me for auto renew 1 year later. I called several times in 2015 to cancel the auto renew billing. After several weeks I did get my money back. However, just this month GoDaddy is charging me again for domains I no longer own. Turns out they made three charges. I ended up canceling my credit card. I no longer want GoDaddy fraudsters to have access to my credit cards. GoDaddy.com is a scam, cannot believe they are publically traded company.

I requested to cancel my service with GoDaddy in 2015 but they have been continuing to charge my account $19.99 annually! I just received an email from them with my customer # included so I called to make sure I wasn't still being charged, because why else would I have a customer #? The rep Maya told me that I was being charged $19.99 annually, the last charge was in January of 2017, and I was outside of the refund policy because it was more than 30 days after I had last been billed!

I honestly have never written a review like this or very many reviews at all. I've been with Go Daddy for over 3 years and never had a problem until today. 1st one representative told me one thing, while the next said something totally different, which ended up almost costing me more money, when they said they were calling to help save me money. Because of the conflicting stories, the second time I called, the call was 1:40! Who has time for that, while not accomplishing anything!

I called Godaddy to renew my hosting plan for several websites, the rep told me that Godaddy was moving to a new platform for hosting WordPress sites and convinced me to pay for a 3 year plan in lieu of the annual contract. 6 Weeks later I looked and found my site was down. Godaddy told me that I had not migrated my sites to their new platform. I had never been told I had to do anything during the sales pitch. After a lengthy discussion they agreed to do the migration as I had no skills to do it. I left out of the country when they sent me an email (that ended up in spam) asking me to contact them regarding the migration.

I have wasted my two week searching a good name for my eCommerce site. I searched on Godaddy.com for the domain. But whatever I selected, was already taken by or occupied by Godaddy himself. Finally one day, I got a good domain name. And I searched on Godaddy for this domain that is it occupied or not. I found that (XYZ.com) name is not occupied by anyone and it is in 99rs to book. But when I go for booking the domain the Godaddy site hanged for a while and when I refreshed I found that Godaddy occupied that domain name and selling it in 1 Million Rupees. WTF... It actually thieved/steal my idea. If it really want to occupy all the name then why the site is for domain booking. Really wasted my one week. Hate you Godaddy. You are not good for site booking.

Godaddy is doing black hack things to force me upgrade my services to get more money from me, is time to starting posting movies about that is YouTube. I waste 2 years SSL service for 5 websites never work anything, just I went to Fiverr and somebody for $5 dollars fixed everything. The trouble is Godaddy offer money to the customer service operators and then they forced sales doing black hack and making false promises. How to screw and big knife in the back to Godaddy? Well doing movies and publishing in YouTube, showing to the people what is happening, for the movies use Filmora is easy in Fiverr $5.

My unfortunate journey with GoDaddy started in May 2015. Since the first day, I did not get assistance. I had to pay them more and more! Let me not go into the past! At present, I purchased Linux hosting with GoDaddy on 17 April 2017. I got no assistance from them, whatsoever for any questions I had when I repeatedly told them I am not a developer and I have no one to assist. In fact, they kept saying to even give me the answer to my question, they will charge me! They could have directed me to the troubleshooting steps on their website but they didn't.

Your company has been SELLING my information to companies who create websites. Not only is this MORALLY WRONG!! It causes me constant harassment from phone call and emails that take away from my work. I plan on canceling my account very soon and starting fresh with a new company that does not partake in profiteering that causes issues for the customer. You're suppose to help the customer. Not cost them time and money of answering spam type phone calls and emails!! Many from third-rate countries. I mean how easy can my personal data be stolen from third-rate countries that are known for scamming people and stealing identities.

HORRIBLE, TERRIBLE, AWFUL. DO NOT USE!!! We cancelled because we didn't like the service and kept getting recurring charges. If this happens to you, FILE A DISPUTE WITH YOUR CREDIT CARD COMPANY. They hate that but it's the only way to get rid of these leeches. The customer service rep was one rude, rude, awful dude. He was pissed because we disputed the charges. Extra work for them! Jerks! Never use GoDaddy.com. They are terrible. The "customer service" rep hung up on us. Jerk!

I bought a domain from GoDaddy yesterday, April/19th. I then received 6 spam calls today, April 20th, 2017. Many of them were Robo call where there are ring then after I picked up, there is no answer. However, I'm so sick of the constant calling and I picked up to talk to this person from India, who ask if I have purchase a domain, and he knows the exact domain name. He told me that he can help me build a website for $300 dollars, then I realized that GoDaddy must have sold me information out to Spam company. My phone # is forever doomed. I am an insurance broker that cannot change my phone #, as I have had been using the same # for the last 20 + years. Other than complaining to FTC, I am not sure what else I can do. If you know of anything else I can do, please kindly email me at **.