Godaddy.com

Maybe the worst company I've ever had to deal with. Their products don't work then they charge you to fix them and their customer service is completely useless. I wouldn't recommend GoDaddy to my worst enemy.

I was on hold over 30 minutes on a simple question I needed answered. When a person answered after giving him all the info he said he would need to transfer me and the wait time was another 40 minutes. I told him I already waited 30 could he please get someone sooner. I was on hold another 10 minutes then he came back on and said he had someone to transfer me to. I was then oh hold again and as of now its been an hour and 45 minutes on hold and I still dont have anyone to answer my simple question. Obviously customer support is not a priority with Godaddy anymore. I have been with them for many years but will look for a better alternative.

For the last 2-3 years, GoDaddy customer support has been increasingly harder to reach. I have (personally) been a customer of theirs since 2003, before that with previous businesses. Their core morals have seemed to fly out the window, with no hope of returning. The fact that it takes over an hours any time of day to reach ANY of their Customer Support Team, meaning Tech Support, Sales, Etc, is absolutely unacceptable. When the representative (90% of the time) gets on the line or chat, there is such a language barrier (or could be lack of sense), that there is no way any issue I might have will be resolved.

I've been waiting on the phone, and via online Chat, for over an hour. I tried earlier today but had to break away. I suspect that the long wait is due to a greatly degraded customer service experience while GoDaddy prices have been raised much higher. This is a very bad combination. Like so many corporations today, their solution has been to create a happy voiced AI Assistant that forces people to ask fewer questions into narrowing cattle stalls or chutes. That is what the new corporate "golden brick road" to higher profitability and stock value feels like, and amounts to. The top of the corporate pyramid wants to distance themselves from any direct personal interactions with the base who must spend their meager earnings on their products or services while being expected to feel grateful for the privilege.

AVOID!!!! My website (airport transfers booking) was offline for over 24hrs. What cause massive loses and made drivers without work. Incompetent and extremally rude person from technical support first tried falsely claim that it is my domain operator fault and later when they found it is fault of them he just hang up. They don't want talk to me, respond on phone calls or chat messages when I asking about compensation and restore service which I paid for (one year upfront). Summary if you want lose money and fighting with incompetent, rude fraudants it is good place to go.

GoDaddy has been my host since 2012. I upgraded my site and shopping cart to WC June 2022. System had hiccups initially but Joshua ** (manager) and VP (Clayton **) assisted in resolving issues and system worked great afterwards up until last month. As of 3/1, customers have not been able to make online purchases. I have called and opened tickets and was promised to have checkout issue resolved in 1-2 days. Here we are a week later and now I am told that I have to fix myself because the issue was caused by me because I never setup the shipping correctly??? How is that possible - my orders, including shipping has been working fine up until February. The manager was rude to say the least and said that he can send me Tutorials to read and figure out how to fix myself. I am paying for a service and this is what I get. This is just HORRIBLE customer service. I will NOT renew with GoDaddy. I want my system fixed!!!

Still waiting for a contact from the Office of CEO but I’m guessing that’s not going to happen any time soon considering the previous experiences of lying (ie GoDaddy and Bask are two different companies that cannot communicate), incompetence (ie went from front line to so called supervisors only to discover that GoDaddy set my Microsoft Office up in a confusing and inefficient manner), arrogance (ie Most GoDaddy support will manipulate words or dismiss items from a chat in order to steer the conversation in a manner that will either allow them an easy out or deflect the problem back to the customer), not following up (ie Promises from representatives [note the use of plurality] such as yourself who promise return a call or fix a problem only to go silent), disrespect (ie read the aforementioned items as well as the attempts by a majority of representatives attempting to goad a negative response from customers by dismissing a complaint, transferring to a departments that have nothing to do with the issue at hand, and constant requests to repeat the same items).

Purchased some domain and hosting many years ago from them, wasn't anything special and once the promo expired, it costed multiple time more than anywhere else so I abandoned the service from them and let it expire. The domain purchased for may years in advance so who cares I taught, I was wrong, today I got a notification of the purchase receipt of some baloney protection service for my domain at $125. Never received any advanced notification that the renewal is coming in 1-2-3-4-5 or whatever days. I'm sure they know that I would of cancel the renewal immediately. "Fool me once, shame on you; fool me twice, shame on me." Now all autorenewal turned off, hopefully this is the last penny Godaddy got from me. Can't recommend GoDaddy based on my past experience, and now I'm I would recommend everyone to avoid completely.

If you have a creative catchy domain name do not use Go Daddy. They will steal your domain and put it on the market for 1000s of dollars. Mine was listed for 10000 without my permission. I will never use this company again.

I recently got locked out of my account because I got a new phone. And with it was the authenticator app that I lost that produces 2 step verification. Now I never set 2 step verification because I don't trust their service if I forget my password, but I was forced to set it up and now I have been trying to get back in it and provided all the documents that I had on me. You guys keep asking for a Master Business Licence.