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GoDaddy is a web host and domain provider that offers multiple website plans and features. One of the largest domain-hosting companies, GoDaddy also provides multiple add-on services and 24/7 customer support.
Pros & Cons
- One of the largest domain hosts
- Plans for Linux and Windows
- 24/7 phone support
- Extra cost for backup
- Limited live chat help
GoDaddy is a web host and domain registrar. It offers affordable introductory rates and some free features in the first year. Many of its features come with extra costs that can add up quickly.
I have been hosting my business site with Godaddy for more than 10 years… I've had to call with questions many times and was very impressed each time that I got a human on the pho...Read full review
...GoDaddy has been amazing. A human is always available -- very short wait times and their tech support goes out of their way to help. I know enough to set up a web page -- but I...Read full review
What is GoDaddy?
GoDaddy is a domain registrar and web host that has been around for more than 20 years. It claims a 99.95% uptime, meaning its site interruptions are rare. The company also offers 24/7 support and a 30-day money-back guarantee.
With GoDaddy, you can add email and other features to your domain for a fee. Add-ons like daily backups and SSL certificate might cost extra, depending on the plan you choose. Overall, GoDaddy is easy to use, especially for those who aren’t experienced in website building.
GoDaddy hosting plans
GoDaddy offers several hosting packages, but all plans include unmetered bandwidth and free one-click WordPress installation. Here’s a breakdown of the company’s hosting plans:
- Economy: Offers basic resources for those just starting. Includes one website, 100 GB of storage, standard performance and 10 databases.
- Deluxe: Offers more space and flexibility. Comes with unlimited websites and storage, standard performance and 25 databases.
- Ultimate: A good choice for heavier-traffic WordPress sites. Includes unlimited websites and storage, increased processing power and unlimited databases.
- Maximum: Intended for complex sites with high-resolution photo and video. Comes with unlimited websites and storage, increased processing power and unlimited databases.
Each plan also offers a free domain for your first term. The Ultimate and Maximum plans include a free SSL certificate.
GoDaddy offers introductory promotional prices, but you’ll have to pay the regular price when your account renews. Also, although the prices are listed by month, GoDaddy charges annually. The promotional and standard costs are:
- Economy: $2.99 a month, then $7.99 a month on renewal
- Deluxe: $4.99 a month, then $10.99 a month on renewal
- Ultimate: $5.99 a month, then $16.99 a month on renewal
- Maximum: $12.99 a month, then $24.99 a month on renewal
Once your first term is up, the price for a domain is $17.99. GoDaddy’s email services start at $5.99, and the cost of its website builder ranges from $10 to $25 a month.
Overall, your GoDaddy website might cost around $36 to $160 annually for your first term, but the price will jump to an average of $200 to $350 annually after renewal.
What is GoDaddy used for?
GoDaddy is used primarily as a web host. You can also purchase a domain name from the company.
Do I own my domain name with GoDaddy?
When you register a domain name with GoDaddy, you own the name. If you let your registration expire, you lose the domain.
How does GoDaddy work?
You pay GoDaddy to register a user name and/or host your website. When your contract ends, you can choose to renew or let your domain and name expire.
What does GoDaddy do?
GoDaddy hosts millions of websites and associated email addresses. The company is one of the largest domain hosts in the world.
How much does GoDaddy’s web builder cost?
Depending on the plan you choose, GoDaddy’s web builder can cost between $9.99 and $24.99 a month when billed annually.
Is GoDaddy a good host?
It’s one of the largest hosts and is generally reputable. It does, however, charge extra for features other hosts offer free.
Is GoDaddy good?
GoDaddy is one of the most commonly used web hosts and domain registrars in the industry. That said, the company has mixed customer reviews — many don’t appreciate its high renewal fees, and GoDaddy charges extra for several features other hosts offer at no cost. If you’re looking for a web host and domain registrar, make sure to shop around before committing. You could find a company that better suits your needs and your budget.
ConsumerAffairs has collected 1,114 reviews and 1,173 ratings.
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Reviewed Nov. 22, 2023
They don’t service all business. They have businesses they favor. That won’t stop them from taking your money and wasting your time. We are a homeless nonprofit and part of our services is credit repair and debt consolidation to help transition homeless folks out of transitional housing. Godaddy has decided that they want to determine what tools nonprofits can use to help their constituents. They determine what businesses they will work with behind close doors and leave no direct number to that department. They do not clearly state that they do not work with all business and they act as if they take anybody looking to start a business.
Another thing our nonprofit does is support social entrepreneurs and social enterprise. We were astonished to find that GoDaddy is anti-American and the free market by prohibiting legal enterprises. I would be careful working with a company who is not transparent about its services and opinions. They will also hold your money for over a week … while playing games with your business.
Reviewed Nov. 8, 2023
I just had a terrible experience with… I just had a terrible experience with GoDaddy that literally cost my business money and yet I still have not received an apology, and my issue still hasn't been fixed. I use GoDaddy to host our family business website. A few weeks ago, I paid $90 for a 14-day back up feature. Since I was going to be doing updates on my site, I invested this money (while I'm unemployed) for peace of mind. Lo and behold, my website went down to some errors during our updates. But, I was fine right? I had a back-up.
Wrong! When I went to back up option, it was "missing". I called GoDaddy to find out what was going on. They said they never activated the 14-day backup even though I paid for it. When I complained to the customer service representative and explained to him that as a result, we have outdated content on our site due to an older back-up. He never apologized and said "our developers will do what they can do and that's it.." He remained silent when I asked him questions and then, all of a sudden, he hung up on me!! I called back and supposedly spoke with a manager. No apology - she promised me I would get an email from GoDaddy by end of day to get back up. I never received an email so I had to call back and waste more time and speak to another "Manager".
This new manager texted me hours later after I was told I would be able to speak with a rep. She said I couldn't call them, everything had to be done via text. I had to spend over an hour texting long streams of texts explaining AGAIN what happened. Our site is still outdated - still waiting for back-up and still losing money. Terrible experience. I feel stuck because what can I do at this point? Just wait and keep losing business. My wife couldn't believe it. She heard my conversation with the rep and found him to be so rude and sarcastic. We are a family owned business and just getting by. We need help and GoDaddy treated us like garbage.
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Reviewed Nov. 5, 2023
GoDaddy claims they sent me email regarding a website site hosting and domain renewal. So I renewed my domain but they wend ahead a deleted my site all together! I contacted customer services and they told me I need to pay to rebuild my site and that they do not have any backup! I have never heard of a company that is as big as GoDaddy that does not have backup. Do not trust them. They will just take your money and delete your product. The customer service staff go by a script and they provide no help at all including the supervisors. I made a call to GoDaddy to resolve this issue and I was hung up on! Thanks to them I lost thousands of dollars in sales and I need to spend more to rebuild my site and restore all information! STAY AWAY FROM THEM. GODADDY IS THE WORST!
Reviewed Nov. 2, 2023
Do not order anything from this website. If you give them your CC info they will continue charging you for fake renewals and claim they can't refund you if you catch them and complain. They charged my CC for renewals I never authorized. Had to get my CC involved to dispute. DON'T EVEN GO ON THEIR WEBSITE. STAY FAR AWAY FROM THEM!!!!
Reviewed Nov. 2, 2023
I had an issue with my Outlook. A few months earlier when I called to ask for help, they forced me to buy new products. I did that. 3 months later I had issues with my product (Outlook). I kept asking the tech-support if they are trained on the product and the answer was yes. I am a software engineer so very technical and although cannot fix "Outlook' I understand when they don't know what they are doing. The tech support spent 2.5 hour on the phone with me.. Kept putting me on hold to go and 'check something'. At the end my work-outlook was COMPLETELY messed up. I could not get in. At the end he said he cannot help me and had to bring level-2 tech support. He was supposed to call me the next day but he never did.
I started with Godaddy 10 years ago .. They used to be fantastic. As times passes, they are becoming worst. Last year I decided to move my domains (yes I have 2) to a different company but I guess 'laziness' took over... I am now seriously considering that. My biz domains..Due to their incompetence has been down for 2 days now. I keep asking for level 2 support but it is become like pulling a tooth. Anyways... For any of you 'considering' going with Godaddy.... DO NOT. You will regret. They have become all 'sales' without being able to support what they sell to you. For that reason I am giving them one star... I know if they choose to continue this way they will be out of business in a matter of time. I hope this will help anyone out there....
Reviewed Oct. 29, 2023
I have 50 screenshots on my phone for the run-around for credits on random auto-renewals on random things including supposed free domains, the kind that end with.godaddy.com. You must check your account and look for auto renews that won't show up until a whole year later... by then it's too late. Any free email, hosting ideas and creative things you have set-up and forgotten about may come to haunt you later. And that is IF you even catch them, often on your PayPal. Whatever you do, use your bank when you set it up so you can dispute easier later. The WORST isn't even that, it's the run-around nonsense in customer service, saying the refund is coming then not coming.
They hid all the text content too, so I had no proof of our conversations (so you need to screenshot as you go) I seriously think it can ONLY BE THAT their competition hires out spies to go in and ruin Godaddy reputation because no one can be "that" stupid or desperate to keep customers money. I have all the screenshots to prove it... tons, it's horrible! I am sorry for anyone that gets stuck with dealing with them. Or payments that can't afford because they can't even deal with the customer service ding-dongs to get a credit.To add to all that my entire website (many pages with 3 domains) was deleted when I asked for a refund on some other annual Microsoft charge (?) even though I had moved it into a free-domain until I could come up with a new domain to purchase and use. And just getting them to verify your account will surely make you crazy as it did me. A great distraction to make me give up? Maybe... Too bad I didn't see all the other bad reviews of GoDaddy first... I've suffered with them for a few years and it's hard to make the jump but I'm going to leave and learn websites elsewhere, all over.
Lulu a Transformation-Coach in Colorado
Reviewed Oct. 24, 2023
Please be aware that they can lose your content. The Website Builder lost all content that I created (and published) when changing hosting platforms. I spent 8 phone calls with them (** in case anyone from GoDaddy wants to check up on this). I now have to redo the site (ALL changes were lost)! Tech Support couldn't find my content that I published. Even after the first 7 calls, they told me they could see it (and the coding) and it wouldn't take long to restore it. Their backup system didn't actually back it up (again, even though it was published). I'll be going with a new provider at the end of the month when the contract is finished out. So utterly, utterly useless! Hours wasted! Tip for consumers: N/A. Review should speak for itself. I NEVER want another person to go through the hassle of dealing with GoDaddy again.
Reviewed Oct. 24, 2023
I've been a customer for over 10 years and always had, at the very least, good customer service. In the last couple years the company has completely tanked. When you have a problem with a service such as website or email, they no longer offer viable solutions to problems: only new products, costing thousands of dollars. They destroyed our old, perfectly functional website, against our wishes. Recently, we were forced to upgrade to a new model for our website (re: destroyed our old, functional one) and they promised the new model would be a viable replacement for the older model. We spent about $2000 building the new one, not including our own time, and realized immediately our customers could not use it due to a lack of features we were promised would be included.
We have been given the run around more times than I can count: they keep telling us they can fix it: then, they take upwards of 3 weeks to "complete the ticket" only for nothing at all to change on our website. Then, I go back, and the process repeats. At this point we have lost thousands of dollars in sales and this debate has now stretched 4 months. Godaddy will not offer us anything beyond an upgrade to a new system, which is even more expensive, and a paltry adjustment on future services.
The issue is this: there is no place for our customers to put their business name in the checkout. We work with regulated industries who bill to their district organizations... this lack of a feature means they simply don't order through the website. This company is a disgusting money grabbing racket, their customer service is rude and unhelpful, and they will never help you. It is an endless climb upwards into more money spent, more time wasted, more lies told to upsell you, and never a functional product.
Reviewed Oct. 23, 2023
Someone has Godaddy hosting a website that has stolen our company credentials and is selling nonexistent products in our name. **. We have reached out to Godaddy.com, the police have told godaddy.com to shut it down and now we have a court order telling godaddy to shut it down and they refuse to shut it down. Consumers are losing money to this website and godaddy is complacent in this. Shame on you godaddy.
Reviewed Oct. 21, 2023
I got onto the messaging system for GODADDY the web platform company. They gave me a certain amount of email addresses that would be associated with my company. They never sent me a notification that my account was needing to be paid to carry on my prescription for my company's website and emails. They deleted the account. When we went back in and paid the account because we noticed our website was down is when we noticed that it needed to be renewed. When we paid to renew our account they never reinstated all the emails associated with the account. Now they are saying we need to pay an additional amount to reinstate those emails that was on the original account that they never notified us that the membership needed to be paid to carry on. I am not paying to reinstate any emails when these were originally with the account to begin with. When our time is up we will be moving from GODADDY to IONOS just as soon as possible.
Godaddy.com Company Information
- Company Name:
- Year Founded:
- 14455 N Hayden Rd Suite 226
- Postal Code:
- United States
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