Godaddy.com

Godaddy.com

 3.4/5 (546 ratings)
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About Godaddy.com

GoDaddy is a web host and domain provider that offers multiple website plans and features. One of the largest domain-hosting companies, GoDaddy also provides multiple add-on services and 24/7 customer support.

Overall Satisfaction Rating

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Pros

  • One of the largest domain hosts
  • Plans for Linux and Windows
  • 24/7 phone support

Cons

  • Extra cost for backup
  • Limited live chat help

Bottom Line

GoDaddy is a web host and domain registrar. It offers affordable introductory rates and some free features in the first year. Many of its features come with extra costs that can add up quickly.

Top Godaddy.com Reviews

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Rated with 5 stars
Verified

I have been hosting my business site with Godaddy for more than 10 years… I've had to call with questions many times and was very impressed each time that I got a human on the pho...

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Rated with 5 stars
Verified

...GoDaddy has been amazing. A human is always available -- very short wait times and their tech support goes out of their way to help. I know enough to set up a web page -- but I...

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What is GoDaddy?

GoDaddy is a domain registrar and web host that has been around for more than 20 years. It claims a 99.95% uptime, meaning its site interruptions are rare. The company also offers 24/7 support and a 30-day money-back guarantee.

With GoDaddy, you can add email and other features to your domain for a fee. Add-ons like daily backups and SSL certificate might cost extra, depending on the plan you choose. Overall, GoDaddy is easy to use, especially for those who aren’t experienced in website building.

GoDaddy hosting plans

GoDaddy offers several hosting packages, but all plans include unmetered bandwidth and free one-click WordPress installation. Here’s a breakdown of the company’s hosting plans:

  • Economy: Offers basic resources for those just starting. Includes one website, 100 GB of storage, standard performance and 10 databases.
  • Deluxe: Offers more space and flexibility. Comes with unlimited websites and storage, standard performance and 25 databases.
  • Ultimate: A good choice for heavier-traffic WordPress sites. Includes unlimited websites and storage, increased processing power and unlimited databases.
  • Maximum: Intended for complex sites with high-resolution photo and video. Comes with unlimited websites and storage, increased processing power and unlimited databases.

Each plan also offers a free domain for your first term. The Ultimate and Maximum plans include a free SSL certificate.

GoDaddy pricing

GoDaddy offers introductory promotional prices, but you’ll have to pay the regular price when your account renews. Also, although the prices are listed by month, GoDaddy charges annually. The promotional and standard costs are:

  • Economy: $2.99 a month, then $7.99 a month on renewal
  • Deluxe: $4.99 a month, then $10.99 a month on renewal
  • Ultimate: $5.99 a month, then $16.99 a month on renewal
  • Maximum: $12.99 a month, then $24.99 a month on renewal

Once your first term is up, the price for a domain is $17.99. GoDaddy’s email services start at $5.99, and the cost of its website builder ranges from $10 to $25 a month.

Overall, your GoDaddy website might cost around $36 to $160 annually for your first term, but the price will jump to an average of $200 to $350 annually after renewal.

GoDaddy FAQ

GoDaddy is used primarily as a web host. You can also purchase a domain name from the company.
When you register a domain name with GoDaddy, you own the name. If you let your registration expire, you lose the domain.
You pay GoDaddy to register a user name and/or host your website. When your contract ends, you can choose to renew or let your domain and name expire.
GoDaddy hosts millions of websites and associated email addresses. The company is one of the largest domain hosts in the world.
Depending on the plan you choose, GoDaddy’s web builder can cost between $9.99 and $24.99 a month when billed annually.
It’s one of the largest hosts and is generally reputable. It does, however, charge extra for features other hosts offer free.

Is GoDaddy good?

GoDaddy is one of the most commonly used web hosts and domain registrars in the industry. That said, the company has mixed customer reviews — many don’t appreciate its high renewal fees, and GoDaddy charges extra for several features other hosts offer at no cost. If you’re looking for a web host and domain registrar, make sure to shop around before committing. You could find a company that better suits your needs and your budget.

Godaddy.com Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: Dec. 18, 2022

We've been hosting our 30 professional websites, domains, email services and VPS for over 11 years at GoDaddy. Their tech support used to be fast and very professional. But since mid 2022 their overall service quality has been degrading. Our most recent experience happened on November 13th, 2022 when GoDaddy decided without any warning, without our consent, to migrate our email services to GoDaddy 365, a sub-product of Microsoft 365. As an immediate result, we could no longer use, send nor receive emails for over 4 days because they did not check some basic security during the transfer process.

When we called their tech support, instead of the qualified engineer they always had in the past, some guy in Manilla answered our call after about 1 hour with a huge noise of celebrating crowd in the background. He was totally useless while reading down his checkup list, endlessly repeating some random and inaccurate diagnostic, unable to understand the real nature if the problem.

As our we provides 24/7 email support to our customers, email is vital to our business. So, we called GoDaddy again. This time our call was answered after 59 minutes from Manilla with a rooster crowing at sunrise in the background. Understand me well, I am not against outsourcing tech support and I support the working-from-home. I even found the rooster amusing. But I expect to be served by professional technicians able to listen to customer's problem and able to resolve it. This time again the so called tech-guy was incompetent and useless.

In the end, it turned out that GoDaddy did not verify if we were already using any other Microsoft services prior to migrating our email to 365, what resulted in the blockage of our emails services. Moreover, because the transfer was initiated but not completed, we could no longer access Microsoft nor any other IT service using credentials made of our professional email address. We undertook now to transfer all our GoDaddy products, email boxes, VPS, domain names and hosting, but here comes the cherry on top of the sundae: Their 2 level authentication blocked us for 24 hours and their Manilian-rooster-lover-tech support was not able to unlock us. AVOID GODADDY BY ALL MEANS.

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Rated with 1 star
Verified Reviewer
Original review: Dec. 14, 2022

Sign up was very quick, received an email that I was "ready to begin accepting payments". Tried to read terms and conditions, but all links were broken. Made me concerned. Sure enough, GoDaddy refused multiple (repeat) client's payments on "suspicion of fraud", held all of first day's sales pending a very long list of requirements, some not achievable. Refunding clients was only options, warned that refunds may take 5 days. Total disaster and very embarrassing. Further, after 1 hr hold, was told by useless phone agent that "no manager exists" for me to talk to. Stick with the tried and tested - payments is the center of any business.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 13, 2022

    Stay away!! Customer service rep was rude and abrasive! Requested to speak with a supervisor and rep hung up. It appears reading reviews GoDaddy has a habit of misrepresenting services. When asked a specific question reps become defensive and hang up! I question in my mind what kind of scam is GoDaddy using with their customers. Reading reviews too many appear to be fake! So buyer beware! There are many other companies that will appreciate your business. GoDaddy doesn't!

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 9, 2022

    Godaddy commits fraud and I have a proof of that. I was searching for a domain name for a client and took a screenshot of the available domain name. I sent the screenshot of the available domain name to my client in a few seconds and when the client searched for it, it showed the domain is not available and a broker will help in getting it. I have the timed screenshot of both the things and it is nearly impossible that someone else was also searching the same name and booked before me. DO NOT SEARCH DOMAINS ON GODADDY. SEARCH ANYWHERE ELSE AND THEN BOOK IT WITH GODADDY IF POSSIBLE.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 1, 2022

    Our business website has been down for 24 hours now - just a blank page. Their so called advanced tech support has no idea when it will be back online, all they keep saying is all hands are on deck to address a server issue. It has been over 20 hours since all their hands have been trying to solve this issue. How incompetent are these fools they hire to handle mission critical websites? Find another company, anyone will do a better job than Godaddy.

    Their service and support has gone down the gutter in the last few years, takes forever to connect to anyone even in an emergency. Don't understand how they have managed to scam and get all these servers across the globe. Considering they keep telling us 1000s of websites have been down due to their server issue for over 24 hours now, I am not sure why this not on news by now. Either they are lying to us and it's just our website that's not working and they don't care Or they are suppressing actual website outages from being mentioned online. Even their status.godaddy.com site says nothing is wrong - that's a false claim. We have proof it's a disaster going on in their servers.

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    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Nov. 27, 2022

    Awful company, spoke to Nongam and Sagan on Live Chat and they are refusing to refund an auto renewal for an unused domain which was not authorised to be charged to my card, when I am cancelling well within my 14 day statutory right as a UK consumer. Their own contract states that as a UK consumer I have 14 days to cancel products and services ordered from GoDaddy, yet they are insisting that a refund is not possible.

    As per the Consumer Contracts Regulations 2013, clauses 29, 30, 31 and 32, they are currently breaking UK law by refusing to honour my statutory right to 14 day cancellation as a UK customer. Trustpilot, please investigate this, consumers need to be protected from this horrific level of illegal malpractice. And if you're thinking of getting a domain from GoDaddy, stay WELL clear. They will keep your card details on file and extract money from you years down the line against your will, then refuse to pay it back when no services have been provided. Absolutely disgusting.

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 26, 2022

    Terrible service, all my website was suspended without informing me and locked my account.. Why don't send email to me before your company lock my account? I will never use GoDaddy service again in future, I will tell all people don't use GoDaddy service, GoDaddy is a very unsafe company. I already contact with their customer service for more that three days, they only tell me wait, wait... Please unlock my account!!!

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 22, 2022

    I was a customer of Godaddy.com for 14 years, more or less satisfied, until, for some odd reason could not access my account. I reported to customer care and it took them two month to reinstate the account! Meanwhile, my credit card was misused, someone tried to sell me my own domain and to top it all when they reinstated the account all my emails and archives were gone and customer care just said "tough!". Stay away off GODADDY, substandard security, poor customer service. My customer number is ** just to ensure how genuine is this complaint.

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 13, 2022

    The wait times easily exceed an hour only to be disconnected once you've actually spoken with someone an additional 20 minutes and given them a "call-back" number which they never use. I've been their customer for 15 years, and they used to be good prior to 2019. There really isn't any customer support at all anymore, no accountability whatsoever. Haven't been able to access my account or websites for 3 days now, been trying to get it resolved, but just keep getting disconnected after long waits. Incredibly frustrating.

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 10, 2022

    I've literally waited hours to get a minor problem fixed. As a website designer, I need quick, knowledgeable customer service. I will not be accepting any clients who come to me with GoDaddy from now on, unless they agree to switch hosting. Terrible.

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    Godaddy.com Company Information

    Company Name:
    GoDaddy
    Year Founded:
    1997
    Address:
    14455 N Hayden Rd Suite 226
    City:
    Scottsdale
    State/Province:
    AZ
    Postal Code:
    85260
    Country:
    United States
    Website:
    GoDaddy.com