Godaddy.com Reviews

I began using GoDaddy about four months ago when I created a WordPress website for my new real estate brokerage. My website is hosted by their basic WordPress hosting service. The speed is good with TTFB (time to first byte, the measure of server speed) coming in at just over 300ms. However, the experience with their support was very disappointing. Some techs were very helpful and knowledgeable, but many had no interest in helping at all. That second group focused on nothing but up selling. The most common recommendation was to increase my hosting spend to $50/month if I wanted good results. Then there was a third group of poorly trained new employees who didn't understand they were providing wrong information, refused to consult with others to get answers and refused to transfer my call to their superior. Very frustrating.

I have never written such a bad review, but these guys have wasted so much of my time and cost me so much lost revenue that I have to write this, even if it is just to make me feel better. I'm not even sure if what they do is legal. Where do I start. First off we spent so much time and energy bidding on a domain (after paying to be on a notice when it came up for auction). We won it, because I stayed in front of the computer making sure the bot that I was bidding against would not outbid me.

Five times in 30 Days My Website is Offline. For several years I was pretty happy with GoDaddy, their Reps (it takes a while to get one) but lately their service has plummeted. I have a web application, they conducted an upgrade to their system and five times they have knocked my website down. Each time to fix it requires hours of my time -- and promises they break. It's horrific. Meanwhile my clients are completely blocked unable to access their content. I'm leaving -- but meanwhile no one has tried to make this right and they don't escalate. Go somewhere else -- this is not how you run a business - they are supposed to provide a service that helps me run my business not hurts.

Looks like PayPal filed a UDRP case against you. Just so you know, if you get lucky and find a domain name in this day and age that perfectly matches your idea for a business like Paypalbuys.com because on my ecommerce drop ship website I only used and trusted PayPal payments. I thought I was doing them the favour getting shoppers to sign up to PayPal to shop with us, but no. PayPal had started a case against me and my legally purchased domain name, while I was on holiday and hadn't even checked my emails to realise my domain name was gone by the time I got back home.

Had a bad experience with GoDaddy? I want to hear from you. I was a faithful GoDaddy customer for 13 years, but after finally getting fed up with their ever-changing terms of service, inadequate tech support and their constant, early billing and product cancellation threats, I decided to move my web hosting and five domain registrations to a different company. That’s when the real trouble began. GoDaddy stood in my way at every possible turn.

I purchased domains and website builders along with Office 365. For starters they offer only a call “support” which is of no support at all. They are rude and arrogant and show a complete lack of customer service. Their web chat service doesn’t reply and they have no email support or complaints department. Not only did they charge me and refuse to refund me but they also refused to provide the service email/domains they charged me for. Worst company. Scammers.

I have been a GoDaddy customer for over 14 years (two separate accounts over the years). I had my plan set to auto-renew so that I would "never" have to worry about my websites being down. I did not receive ANY emails or auto-mated phone calls notifying me that my hosting plan was about to expire or that my credit card number on file was no longer valid. The last email that I received from GoDaddy was on June 24th.

As a small business owner, having a working website that moves smoothly is essential. My website was down for 48 hours, after I asked for forwarding support. I called in 4 times in 2 days, sent screenshots, had members of my team and customers sending screen shots worldwide showing the site was down. Each time speaking to: Casey, Jason, Nick, and unprofessional manager Devon, they spent more time trying to prove to me that because they saw no error nothing was wrong vs trying to fix the actual issue.

GoDaddy is one of those companies that is fine to use as long as everything runs smoothly. As soon as you run into a problem, you might as well cancel your subscription because their customer 'support' is worse than no support at all. Recently our company changed the primary bank account we use, and had to update our billing information. When trying to log in, none of the passwords we had on hand worked for our account. When we tried to reset the account password, although all of our contact information was up-to-date, we did not receive an e-mail with a reset link in it -- in fact, we received nothing at all, although we attempted to reset our password multiple times.

I canceled my product (domain address) BEFORE its expiration date. I did it on the Godaddy website. Godaddy had already taken my money via credit card WITHOUT authorization, and yes, BEFORE the expiration date. I now have a debt and no product. I will not be using Godaddy again and I do not recommend it if ethical business is your thing.

I have been trying to reach someone at GoDaddy support for help with my domain name service - specifically that the domain does not connect to the actual site. I sat on the phone waiting to speak with someone for over 20 minutes and finally hung up. The Chat feature sent me canned responses and no real person ever got on the chat. As a new customer, I can see that I may have made the wrong choice in Domain Name Service. What good is Support if there is none?!!

Added private domain registration to my domain for a pretty hefty price, but, within two days of claiming the domain, I was getting spam on my personal!! email address, which is only linked to my domain on Godaddy itself. The spam itself was also quite bad, worded as if my domain would expire in its eligibility to ever be added to any search engines, which of course is a straight up scam. To top if off, there is no way to lodge a complaint with godaddy and they set up SEO in such a way that if you try to look for ways to complain, all links will end up on help pages, where, of course, you cannot lodge a complaint...

This is the second time in a few weeks that my entire site has become non responsive when I have made no changes to the site (no uploads - no changes in the back end settings). There is no reason for a static web page to be non responsive unless Godaddy is making changes to my hosting services and then not verifying that the changes actually worked and did not impact the websites being hosted. I contract customer support and they take are very slow. I have to spend hours online with them just to get them to fix a problem they created for me. I am very dissatisfied.

I have no idea how these guys are still in business. They are completely inept. I understand that there are technical difficulties that come up but the people that work there will just transfer you around until you give up. We had hosting with them and it was constantly down. No one could help. Response times were abysmal. We have been waiting over 8 days for our account to be upgraded (for which we were charged 3 times what it cost to develop our website) to a high level of hosting. The original hosting level was sold to us and they were confident that it had the resources we needed to run our website.

If you have to contact customer service for this company is not up to par! Company provides invalid information. Website design, OK. If you have to contact customer service be ready for the runaround.

I just renewed my website for two years, and two weeks after that, found out that it wasn't needed. I canceled the website, but GoDaddy refuses to refund any payment. "It's not their policy." To be fair, they erroneously renewed another website, but did reverse the charges right away.

I was charged for a product that wasn't installed. When I requested a refund I was told that refunds were only provided within 48 hours of purchase. When I pointed out I didn't realize that the firewall hadn't been installed until I contacted them which was about a month later. The rep said his hands were tied.

GoDaddy just SUCKS! They sound inexpensive at first. They are not! They are ridiculously expensive. Just wait for an auto-renewal, they will sneak in a nice price hike "after your promotion ended". Terrible business model! They charged me an "auto-renewal", and since I wasn't expecting it, I didn't check my business credit card account. I found out when I got the late fee notification by mail from the credit card company.

Today I was on the phone with Godaddy customer service for 85 minutes just to update my PHP version. They have the worst possible customer service and I would not recommend them to anyone for Web hosting.

10 years ago I reserved a domain name for a total cost of $96.90. The name remains unused, however GoDaddy auto renewed the name for $$271.60 - almost a 300% increase in price! I called customer service and asked for a less expensive alternative: shorter time frame, less "protection" etc. and was told that they could help by offering the name for sale but otherwise "nothing can be done". GoDaddy offers many services, however the simple process of reserving a domain name and tripling the price on a 10 year renewal is unacceptable.

I've had my website on GoDaddy since 2006. They have upgraded their website builder and told me I can either recreate my 23 page website with their new editor or I can stay with the website editor I have now and pay 50% more a year and also pay $80 a year for an SSL that is offered for free on the new plan. I got transferred to a rep, Kirk, who did nothing but offer me a $50 discount for a 2-year plan if I move my site to the new platform.

I'm sorry but GoDaddy customer service is an imposition. Your chat service in India doesn't have a clue what they are doing. They keep telling you to wait 24 hours here, then wait another 48 hours there. Your service hotline can at least point out where the problem is, but they are not helping you to fix it. I have a problem with my SSL certificate. I installed it according to the GoDaddy instructions and then it suddenly shows up as "self-signed". So my website is not accessible for the public, even though I paid 80$ for the SSL certificate. The call center agent tells me that "I" made a mistake when ordering the certificate because "I" used a www. instead of an https://.

Sir, I purchased several domains and when the renewal came they are charging different prices in India and having developed them through developer and branding them by social media marketing and other ways of marketing. I spent a lot of money. At the time of renewal they declined to comment on varying pricing and eventually I tried to seek redressal through consumer forum but there is no physical office in India. I have lost both my website due to negligence from the company. I wish to file a legal notice to them.

I joined on 9/25/19 because I’m an Ed Consultant and Coach. I purchased my domain name and a web package. Days later I’m unable to use it because they claim there was fraud on my account. I provided documentation. There was no fraud. My bank account was charged. Their CSRs are polite, but when I asked for a supervisor he was busy. I would not recommend them to anyone. DO NOT BUY THEIR SERVICES.

Godaddy are fraudulent in their approaches to business. They enrolled you on auto-renewal without letting you know and save your card details. When your domain finish in a year, they won't email or contact you prior without charging you a premium for a renewal, they will just charge you any price they want without you knowing.

Was a customer for over 7 years and fired them today. I'm actually writing this while on hold trying to cancel! Let's just say that the fact that they are located in AZ should be a warning sign...It's not the hot bed for intelligent IT folks! If you want overpriced services, Extensive hold times for support (I'm still on hold), ** providing IT support, and frequent downtimes to your website, Godaddy is for you! Best of luck. Oh, I switched to Domain.com and NEVER thought an outsourced IT support in the Philippines could make Americans look like handjobs, but Domain.com wins easily! And if doubt me, try calling Godaddy's IT support and if you get ahold of someone, Just listen and enjoy the twit and do the same with Domain.com.... Lastly STILL on hold!

We have issues with one of the email-id for the past 4 days. Worst support from Godaddy! The customer support team and Technical team both does not know how to resolve the issue and misguided and wasted nearly 72 hours of our time. Very bad service. We are going to quit Godaddy soon..

GoDaddy has gone from being an important internet equalizer to a shoddy sales platform that overcharges and sells people crap they don't need without their knowledge. Went to add a simple domain to my business and received Outlook 365 Trial that overwrite the Outlook on my HD. 10 years of personal and professional data - gone. Too many good hosting companies now to put up with these crooks. RUN.

I made the mistake of acquiring the Ultimate Managed WordPress product. I created my page in several months. I made the mistake of failing a payment and they still deleted My website. The solution they give me is that I have to pay for the product and extra payment to retrieve the website of almost $ 400 dollars.

I had a free trial for their hosting and GoCentral products. I got an email offering 25% off. When I tried to use it, it said it was not valid on "renewals." I called and was told that a free trial is a renewal, I'd already received my "discount," and there was nobody else I could talk to. GoDaddy is a joke and I will be looking for a different hosting provider.

I have had domains with Godaddy for 15 20 years. They TOOK my site that I had for 5 years and put it up for auction EXACTLY 5 years to the date of its origination. They claim they tried to contact us. LIES. They send renewal notices to our email address continually for other domains, yet they did not even bother to let us know that we needed to renew. Their support stinks. We got noting but sales platitudes. They even suggested that we pay around $2000 to get our site back, during their bid process. These people are crooks. They have our email address and our credit card has a 0 balance so their story that payment was rejected is also complete BS. There are many other cheaper companies available, use them.

If you're in the business of building and hosting websites, you'd think that your own website would work fairly well. This is not the case with GoDaddy. The website seems like it was haphazardly thrown together in an hour and a half by a guy named Kyle. After purchasing a domain name, I was presented with the option to use their website builder. When I went to that page it just kept loading for over a minute, so I refreshed the page and it said please log in to continue. I had never been asked to make a username so I had to go into my work email to find the account number and sign in using that. Off to a great start.

Scammers use GoDaddy to make fraudulent websites. It's disappointing that after contacting GoDaddy and providing proof that a site is fraudulent that they don't take it down. Everyone should do their part to protect others from being scammed/identity theft, etc. Shameful.

It advertises 0.99 domain names for the 1st year and then it jumps to $11.99 at checkout. I called them and they said I had gotten a $0.99 in 2015 so I had used up my once in a lifetime. The GoDaddy website says the $0.99 domain name is 1 per customer. It does not say 1 per customer per lifetime. This is fraudulent advertising. They need to be investigated and fined.

I was using Godaddy for last 2 Years but for last month some the idiots are misusing the chat support profile. I asked one the chat support member Fareed (**) about my concern but he didn't given any positive review about issue. I asked him many times about talk to your senior but he didn't. After arguing with him I called the tech support number. He asked me that, "Chat support person will help you as I had guided him." After 5 minutes they deleted my all 5 domains and blocked by account and asked me to verify my account after 2 years. I was very happy with Godaddy but after these type of support I'm planning to move my all domains to another service provider.

A day after I renewed my domain I got an email from my Credit Card Company saying "it looks like you were billed twice." So I clicked on "help me fix this" and forgot about it. Now instead of simply deleting the duplicate charge it turns out GoDaddy canceled my renewal entirely. When I called to get my domain back online they told me I owed them an additional $50 as "reimbursement" for a fee that my CC company allegedly charged them because of the dispute. My choices at that point were to lose the domain or to pay their fee. So I paid it and immediately called my CC company. Well my CC company told me that they NEVER charged GoDaddy that $50 and that's not something they would do for something so simple as a double billing. So now we're not just talking shady. We're talking borderline criminal wire fraud.

I was talked into buying ten years of service and told that I could stop and be reimbursed for any remaining years at any time. When I started my ten year plan they gave me a new domain name while concurrently running and charging me for the old one which they were supposed to delete and never did. When I discovered this a year later they told me I was supposed to rename and delete the old website (that I didn’t know existed) myself. They said that since it took me a year to notice the double billing that they would offer me credit on something that I didn’t need. I was forced into agreeing under the threat that I would receive no acknowledgement over the discrepancy at all. (my father had passed away just before the time of the double billing and I hadn’t been paying attention to my credit charges)

We did a domain with GoDaddy for a new small business and specifically said NO to auto renewal. Well..2 years later guess what?! AUTO RENEWED on our credit card. We call Godaddy and they said we didn't owe them any money and our domain was closed and to dispute it with the credit card. We disputed it with our CC but GoDaddy told our CC we were an active account and owed the money so our credit card won't credit our account without proof and that we needed documentation from GoDaddy that our account is closed. GoDaddy said "yes, you're closed and we owe you a refund of $56 but you disputed the charge with your CC so there is no refund due to you". Whaaat? They can just charge you $56, tell you your domain is cancelled and if you want to reactivate that is $50 charge but Hey, you don't get a refund either! I'd call this fraud. SCAM!

Accidentally chose a "Lenux" web-hosting plan, then after I realized the mistake, immediately cancelled the order, which they ignored. Have asked for a refund, but no reply from GoDaddy. So, evidently, their guarantee is worthless. GoDaddy's customer support is horrible. They have no email support and their "chat' feature takes hours to finally get an agent. So, the only way to contact these people is by phone.

I cancelled a less than a month old domain. ZERO REFUND from of course someone, a rep via phone out of the country. There is no written statement anywhere. I also cancelled hosting service with a year left, ZERO REFUND. I also went to Gator.com for new sites and domains and it was cheaper, better web building service and they post refund policy. NEVER AGAIN GREEDY GODADDY.

Can't get into my domain. The first person said they could not resolve my problem and asked that I send some more data - never heard back. The second person had an email sent asking for a government ID, I sent it, however when talking to the next person they said it had been changed and asked for a form & ID. I did that. The next few times I tried even to reach them I went through the prompts, then got music and then the line went dead (they hung up). This continued for 3 more times. This last Tech Person (a lady) went through all the other stuff and said that if I fill out the form and attach my government ID, GoDaddy would get back to me the next day and resolve the issue. (Will wait and see.) Meanwhile my website and emails to my business domain do not work.

I purchased an official website about a week ago and was still concerned because of reviews.. But I figure most people only write reviews when they are unhappy and gave it a shot. I will be posting a few more of these on my website building journey with Godaddy.com. The sales rep was not pushy just confident. His name was Josh. Answered every question I had. It was a good deal for the cost and ease of template-type website. I just need a simple one for my herb Business starting out. I had a few issues with my web builder loading and thought must be my internet or tablet or their servers. Waited a few days and called in today. Chelsea was super helpful and pleasant! She gave me some pointers such as clear your history! Worked like a charm! I will do another update once I publish. For now 5 stars on the customer and sales experience.

Rates will be good for the first year, then it will rise up considerably. They know that you can't work without your domain or email so they will raise the price on you and they refuse to negotiate or apply any discount. All offers received via email is to pull your leg, then the rates will almost double.

I went online to renew my Domain name and made a mistake. It charged me $340 instead of $179. So, I called Go Daddy and the sales rep convinced me to sign up for two years and said I would get a $207 credit on my CC card. By the time he was done the 2-year renewal cost me $458. He said I would get a $207 credit back. Three days later I called again and told them I didn't get the $207 credit on my credit card. The rep told me they used the $207 credit for the new package. The charges on my credit card was $340 plus, $132. Plus $112 Plus the $207 credit. Total was $791. The sales rep will Lie to you... BUYER BEWARE.

I keep finding that my two domain names are not appearing on the web. Instead of my website, I see a Godaddy.com advertisement. When I contacted customer support, I was told that I need to republish my site from time to time. This is crazy! Even if I have no changes, I am supposed to republish so my site is active! I will be moving my web hosting to another company. Stay away! Terrible support also.

I bought one domain name from them and had it for several years, but I always ONLY do manual renewals, I NEVER do automatic renewals. Well this year they took my credit card from last renewal in 2011 and charged it for this years renewal, after I let it lapsed. When I called to cancel and request my refund, they said it is their policy NOT to refund any accounts. So I disputed with Citi Cards and they are struggling with GoDaddy's cancellation department. I will start a legal suit, just to stop this company from ripping others off. It's terrible that we give them our business for several years, and then to be robbed and treated like this is just NOT the America way. They must be in a terrible financial position to rip off their own clients. DO NOT USE THEM, go to Network Solutions, they don't ripoff their clients.

We (unfortunately) go through GoDaddy for our OWA SSL certs for our corporate office, as well as all of our sister companies. GoDaddy's customer service is absolutely abysmal. I've had the unfortunate experience to call upon them for several questions\issues and have never once had anyone act as though they gave a damn to provide me with even the smallest amount of assistance. They act/sound as though they're doing me a favor just by taking my call. I've decided to look into other certificate signing companies for all of our future SSL renewals. Without exaggeration, I have had better customer service from Taco Bell.

DO NOT purchase domain privacy and protection from GoDaddy! I recently purchased several domain names and paid extra for privacy and protection for each one. Within days I began getting calls and texts from people soliciting work related to the domain names. GoDaddy is the only place I purchased from, so know it's a failure on the part of GoDaddy to protect the privacy I paid for. I recommend researching and using another company. Wish I had!

They doubled billed me and then sold me a different package and told me I would save $400. They lied to me, I only saved like 16 dollars, I now have zero trust in this company, next year I'm going somewhere else.

This company took me from my bank account $261.17 for a service that I never requested or bought. I've tired of calling them and they never serve. They have the worst customer service I've ever seen. They just told me they gave the money back to my bank, which never happened. Cancel that service online and in any case they kept my money. Never do business with them, now I'm going to sue them through my lawyer for fraud and thieves. No one deserves to be robbed of that money, which has cost so much to win. I'll get to the last of the consequences until I get my money back.

In my 30 years of professional experience I have yet to find a company with worse customer service. Even though I am no longer a customer of theirs (due to overzealous sales people), they still continue to call me with unwanted solicitations. When I ask to be removed from their call list they say they cannot do it without my pin for a past company from years past.

I use Godaddy Hosting from last 3 Years, from last week my website is down because they have Windows Plesk issues, (the whole GoDaddy Windows Plesk issues is going on as per their customer care said). Many time I called customer care but always they are failed to resolved Plesk issues. Still my website is not working because of Plesk. Yesterday midnight I chat with customer care. Now they said, “Your 4 digits pin is not valid,” and I am using this pin regularly, even though they send OTP on email and SMS, but that also I not received. Whenever I contact customer care they always take 30 to 50 minutes, they talk 1 minutes and keep hold for 10 minutes, and then after there are no result. Now I am frustrated from their services. I am planning to shift my hosting server to other company. I don't advice anyone to buy GoDaddy Services.

They will charge your credit card without authorization and then threaten you with erasing everything you have with them in order to get a refund. This is unethical and totally unwarranted. Amazing they get away with this.

I purchased a professional website build service for over $3600.00 for a complete web store. The first designer they gave me produced something completely unacceptable. I could have done better on my own. They lost all the information I submitted, which took me maybe 30-40 hours of my time. They gave me a new designer, but by that time, I had become very frustrated and just wanted my money back. They said, "Sorry. Your website is complete and no refunds!" Complete waste of my time and money, with a unfunctional web store.

I have been frustrated dealing with their customer service due to my inability to log in to my GoDaddy account. As I mentioned to 4 different support helpers that I don't receive any email regarding my one time code through email. I clearly said that the last email I received was on May 26, 2019 for domain renewal. I told them, it might be something wrong with your system as on the website when I tried to send the 6 digits pin, it was said which email they sent to but I haven't never got any until I wrote this review. Stay away from this hosting company!!!!

This is the worse company to work with, stay away from them they will rip you off and steal your money... Stay away from them. I had domain names with for about 18 years, they end up to steal my domain name. Their email service is by far the worse email service you can have. Stay away from them.

My live server down since 10 days. When I ask them for update they just keep saying. "We will let you know as soon as possible." Now 'AS SOON AS POSSIBLE' became a brand of GoDaddy. GoDaddy is just waste of money, time and terrible service. Never never purchase any service with GoDaddy.

I had previously had a Godaddy website under the Dream Design team which I was very satisfied with for about 10 years. About 1 & 1/2 years ago I was told by Go Daddy that the Dream Web design was obsolete and I had to use the professional website design team to have my website remade under WordPress. I was assigned a developer named Kent who I explained the nature of the website and my need to maintain it with updates to existing pages. Immediately after the site was made it crashed, Kent informed me he completed his project and it was no longer his job to fix it. After contacting another individual in Go Daddy it was determined that the crash was due to a design flaw and Kent fixed the site. However valuable historical uploaded were lost and never recovered.

My company has been a GoDaddy customer for more than 20 years. They hosted our website, registered our domains and handled our email. We set up various multi-year plans under the assurance that cancellation of any multi-year plan would produce a prorated refund. My company is now winding down and I recently cancelled our windows hosting plan that still had about a year to go.

I'm looking into taking a legal action. No one should do business with GoDaddy - total lack of business ethics. I wanted to built a site and I called Godaddy. I have spoken to one of the sales. When I told him what I wanted to be done he advised me to buy the 1649.31 in March 2, 2019 then he set up appointment with site builder for a consult Matt ** in April 2, 2019. When I talk to Matt for the first time he advised me that he won't be able to do the kind of site I was looking for. The only way he can do that is if I purchase a custom site and which will be additional 1724.01 and I paid the 1724.01 in April 2nd 2019.

I went to set up a website at Wix and thought I might save money hosting through GoDaddy but wouldn't so I accidentally signed up and canceled the services. It took 5 days to get through to them and they had billed my card. I had to demand that I get a refund when I had no active domains. WIX was hosting the domain name GoDaddy charged me for and made sure to remind me that I was on the last day for a refund. I copied and have saved the chat dialog in case they mess up my website. If that does happen I will contact the FTC, BBB, and WIX to recover any financial damage including the $700 I have out with Wix for the web hosting. I would advise anyone doing business with GoDaddy to keep very good records, and make sure they deliver the services rendered. Also don't try to use their domain hosting with another company. It won't save you money. Right now I'm just hoping I actually get refunded. I have records to prove they promised a refund.

I had videos and pics that I'll never get back again and GoDaddy never called or let me know that my webpage needed to be renewed. They then lied to me and said they tried to call. I never once had a voicemail. NOT ONE! DON'T USE THEM!

My account was hacked. Then I have my email and transaction code, also my credit card code. The first month, I submitted a Government issue voter papers so proof of my ownership. Then they say Government ID. It's ok to send Postal ID card. They say again Government issue ID. Then Research is also a Government issue ID card. So I apply again but "stated AGAIN Government issue ID". What the ** service, full **. NEVER EVER Buy-Domain. Service is crap!

I should have stuck with just buying their web service but the salesman hyped it as the next great thing since sliced bread. He explained it was a new service Go Daddy was offering and people who bought into it raved about it. Supposedly the web guide is a guru and can help me not only with the layout of the website, but give me insight to SEO and how to market my business. Well, I basically received more usable information from their web development team. They keep trying to get me to have them build my website since their self build website builder is rather limited but maybe that's the gimmick. I digress, the web guide guru kept telling me she had to check back with me when we ran into issues but then at our next appt. did not have fixes and totally forgot about the issues. Would not recommend the extra $500 web guide service as if you call in enough you'll get someone in their web development dept. who can go above and beyond.

As a consumer, I would highly disregard using Godaddy for any services! Again, DO NOT USE THIS COMPANY. They will promise the world and charge you an extortionate amount but will only deliver very basic and elementary work. After I said I wasn’t happy they refused to issue me ANY refund or credit. They are absolutely horrible. I thought by using a big corporate company I would be in good hands. BOY WAS I WRONG. This company over commits and under delivers. Do not fall victim to Godaddy’s inexperienced web design team. They are a bunch of underpaid and unskilled designers. Find a reputable company that stands behind their work. Hopefully, someone else reads this and doesn’t make the same mistake I did by using Godaddy. Save yourself thousands of dollars and go elsewhere.

All I asked is for them to help me get back in my account after I lost my phone. Since I had 2-Step verification my and had lost my phone, they couldn't authenticate me via my personal e-mail apart from GoDaddy's email. They made me go through a long process of scanning my passport copy and sending with a bunch of written letter based consent and was told this will be resolved within 72 hours and my phone number will be removed and updated with my new phone. It's been 6th day and weekend is here and I cant log in, no word. Called the agent back and he said, "No idea. Sorry but you have to wait for them" and you are literally at their mercy. Also you cannot talk to the security team. Only the agent can communicate with them.

I closed my account with GoDaddy two years ago, After a while they started to send me emails asking for my new credit card number. I contacted them and said no, that I'm no longer their customer. Today out of the blue I received a receipt notice that they charged my credit card for $345. How did they get my new number and what gives them the right to charge a non customer? I called them and they refunded my card but what if I missed it? So now I have to wait for 7 days for confirmation of refund. GoDaddy is trying to steal money. Hoping people do not notice. They are a shady company and I would never recommend them to anyone. If you need a webpage set up do not use Godaddy.

I've had a business website for a few years with GoDaddy. I designed the site. I am familiar with web design, keywords, search engine optimization/coding. They decided to add a scrolling sale banner option at the top of the pages. The setting was defaulted to ON. One day my all the page titles were changed! I had to manually go in and fix each page. Recently they made another background change and removed the keywords from every product, and the link to every product is incorrect. Huge drop in sales as direct result. Probably a single click on their end is causing me hours/days of website work corrections. Outrageous!

Been with GoDaddy for 7 years. Started out ok. But as competition came in, they started to get dollar happy. I renewed a few emails and domains, but kept getting notices that "renewal failed". So I renewed again. Thing is that their notice applied to services that I did not want to renew. When I found that out, I went back to GoDaddy and informed them of the misleading notices and asked them to credit me for the second renewal that I did not want since it extended my renewal by another year. They said they cannot reverse the charges.

I paid for 1 year of web hosting. While making changes to my account I accidentally removed this service even though it had already been paid for. I called in to have support re-add an already paid for service to my account and they wanted $150. I paid less than that for the service in the first place. The support technician was trying everything he could to get me to sign up for 3 years rather than solve the problem at hand. The supervisor that came on the line was even more useless.

My domain and email has not been working for weeks and GoDaddy have not fixed the issues. As an online business, this is not acceptable. I have been on calls for hours with no resolution. GoDaddy does not care for their clients. They do not respond or keep clients informed. They just hope problems disappear by themselves. I will inform every possible online business to not go anywhere near Godaddy as they would be putting themselves at massive risk due to no support, poor technical support and no care for customers.

I do agree, it is my problem for doing business with GoDaddy. Our account is 15 years old and about 3 years ago we have had nothing but problems. We are on an old platform because we are an old client. GoDaddy takes no responsibility for what happens to their old platforms as they are old and it's the customer's fault for not wanting to spend $4,800 to upgrade to their new platform. Question to GoDaddy, if your old platforms are so bad what makes me think your new one is better? Especially for $4,000.

I have been using Godaddy.com hosting from last 9 months but it was so bad experience with support that every time when I face issues with email or FTP support team does not take responsibility of it and not even bother to update on the issue... though issues continues for weeks. Godaddy bad support forced me to move on and I switched to Hostripples.in with basic package and I got pleased with customer service they provides and the level of understanding and personal attachment with clients. I am happy now and thanks to Godaddy support for showing me the way to such a good provider.

Hello, I have to share something to you. I have purchase GoDaddy unlimited plan and he provide me free SSL and I have try to install on my website and by mistake someone click the revoked button and he cancel my SSL. WTF. How he can do this? He need to give one more chance to get back but this service provider tell me we will cancel this. Thanks.

I come to resolve an issue and they act like I’m speaking a different language. I get into the techy lingo and they act like they don't know what I'm talking about and NEVER have an amicable solution. Then, they have the nerve to try to rush you off. I’ve had issues trying to connect my website and I haven't had a good solution at all, like ever. If anything, I give them some takeaways. I have only had one good experience with GoDaddy and I’ve been looking for that man since. I am highly considering just getting my money back and going with another company.

Got an email requesting updated credit card info for a client (I do websites). Passed it to client. He asked me to contact GoDaddy to find out what it was for. Did a 3-way call and learned it was for email renewal. He initially paid $350 for the five year plan, added a few more emails which bumped it up a bit. Both client and I were blown away when they told us the renewal cost was going to be $2300!!!! Bye, bye GoDaddy.

One of worst hosting provider I can say. I have many bad experience with GoDaddy and have all chat scripts how they respond. As recent I renewed my hosting and my bank account got debited. They says, "We can't renew your account. You have to wait 24 hours." I said I paid the amount. I shown bank slip also. Still they don't care. They says we can't do anything and disconnects. This is not only one time many times. Your website mails never works. It's delivers after 72 hours. Sometimes not even deliver because they use to send spam mails all the time. 150000+ mails queue. Most of the people may face this issue.

I purchased the domain the in 2017 for $1. I tried to log in to the account, it was blocked, it needed more verification. They asked me to send a copy of my passport and wait 3 days which I did. I waited 3 days and called Godaddy, the guy at the customer service didn't know why my domain was blocked. I quit the conversation, I didn't want ruin my phone budget with someone who do not know. I called a second time the day after, talked to a lady, she said the service is curently closed. Few days after I received an email saying I needed to send a copy of my credit card and a bank statement, for a $1 purchase!!!

Called customer service on an unrelated issue. Rep offers to update my hosting plan. Save $100. Great. Only my site goes down for over a week. Then Godaddy Bill's me $100 for migration. So? No savings and a down website. I had to ask my developer to clean up the godaddy mess. #Fail.

I signed up with Godaddy to host several websites to companies that I run. I had a hosting near its expiration and talked to customer service about not continuing one of the hostings as it was a project that I had on a back burner. I explicitly asked them to make sure the the remaining 2 websites that I have remain intact. That did not happen, and a website that I spent $4k building vanished into thin air and they were unable to restore it. $4k out the window and no website for my business makes for a very dissatisfied customer.

I cancelled all of my services. As they took $266 from my account for a trial that I never proceeded with. When I called to complain the customer service was so poor, he tried to upsell to $370 on top of my $266. I asked for all the services and accounts to be closed. Today I called to speak with someone again to confirm my account is closed to be told I had been subscribed to another and better hosting. Unbelievable. Just cancel. I do not want anything to do with GoDaddy. I feel you may have to call weekly to continue cancelling the same site.

Like others said, they will upgrade your product and charge your credit card without your approval. Then when you email them from the email address they have listed for billing, you get an automated response that they no longer check emails. So now I have to call and dick around for my money that they have stolen from me.

I've had a number of domains registered with GoDaddy for nearly 20 years. The tech support was terrific much of that time. This week we decided that we needed to get the email on two of our domains to synchronize between our devices and computers using an IMAP configuration. Trying to set it up got nothing but errors even though I was applying the settings as described on the GoDaddy site.

Each time I contact support they turn my problem into an opportunity to sell. Each agent will try to scare you into buying something irrelevant to your issue. You will get passed around like a cash cow, accumulate hours of wait time and dire support. After a purchase of any add ons, all the promises fall short, issues don't get fixed and you had more problems than before! The experience is hellish. I am running for the hills.

GoDaddy did very little for me. 2 minutes to sign up, 2 hours to shut down the site. Will not refund unused portions of money. Sold my contact info to Third party vendor. Do not expect a "Sorry" from GoDaddy. Terrible company. I feel scammed. Bruce **. Alexandria Bay New York.

When I first became a GoDaddy customer in 2000, the service was fantastic. Now, in 2019, I've been working for six weeks to solve an SSL problem. Unfortunately, you can't send an email or fill out a form online for GoDaddy to solve the problem for you. You can only call. But after 15 or 20 minutes of waiting I often have to hang up. I have already wasted about five hours. I have spoken to someone a few times in the end. First, I had to renew the key, next time I had to take another type of SSL-certificate, but the SSL-checker keeps indicating "expired" for a certificate that was only installed a few days ago... I get very tired of this.

I called to pay for SSL certificate for two years. Curtis told me it would be done by 3pm the same day April 3. I called back since my website was still not working. I called in today. The rep told me Curtis didn’t submit the work to be done. He charged me full price and didn’t complete the services. Just garbage. There is no manager to speak with since the rep told me I reached the night shift office and he could not reach the day shift. Horrible service.

Despite having spoken to a member of their sales follow up team who told me there were no new charges coming due, my checking acct was hit for over $500 for 10 email addresses and two domain names. When I saw the charges 8 days later, I called and was informed that the domain name renewals cannot be refunded past 5 days. That is a ridiculous time frame and not policy that I would accept in working with a company that sets up automatic renewals. They have lost all my future business. Stupid is as stupid does.

Beware of these crooks: my accountant informed me I was charged $500.00 by them in 2018. I ordered an SEO product which it turns out I was charged DOUBLE the amount. They refused to issue me any kind of a refund for products neither ordered or used - I didn't even know I had been paying double for a product. When I asked for a simple refund for something I never used, they said: "Sorry". They have a terrible reputation, and this just proves it.

I came to Godaddy several years ago (maybe a decade). The customer service was unbelievably awesome. You could call 24/7 and talk to someone immediately. The last couple of year it's been going downhill fast. First, calling now requires going through the complex computer system, and if you select the wrong buttons, you get transferred. Long hold times. Sometimes over 45 minutes and almost always 10+ minutes.

I bought a domain in 2016 and started an online business. I got focused on my other businesses and just left the domains up. They auto-charged me, two plus years after, for products I don't want and don't use. Then they refuse to issue a refund, when they can tell that I never used it. I've been a paying customer all along and have 3 domains with them. You'd think they'd take better care of their customers, instead of tricking people into buying stuff they don't want.

Godaddy lately is very disappointing. I have been a customer since year 2000. Now I have a shared plan with 1 drupal website and 1 prestashop ecommerce. 2 websites. My traffic is medium low. Maybe 500 per day. Not telling you the pain of the last 2 years... Out of the blue the website is down since 2 days because am using too much "entry processes". I never even reach the traffic or the ram or the other limits. Got an email saying that it is time to upgrade. THEY deliberately turned my websites and e-commerce down since 2 days!!! And I am a regular paying customer (actually I bought 2 years in advance). STAY AWAY FROM GODADDY. Trying to talk to somebody at support... the automated voice says 20 minutes of wait, and when you are waiting 5 minutes the call ends. The chat is "busy"! Something dramatically changed at Godaddy in the last 5 years. Up to you what, but do not choose Godaddy!

Unfortunately Zero stars is not an option!!! I was tricked into getting o365 by Godaddy, when they told me that they were ending their exchange hosting plans. Everything was fine and well, while my small business was growing. As I started to need more comprehensive IT control, Godaddy started to remove O365 Admin features, without notifying me!

I have been with Godaddy for years, we had a company website using their Deluxe Shopping Cart platform. Enjoyed 100% organic search results on a lot of our products. We had a good web presence, only downside was that limited to 100 products. At renewal I was going to leave and a rep mentioned the Go Central Online Store platform. Pretty much unlimited products not much more ££. Great, go for it. First of all I couldnt migrate in bulk. I had to do it all manually. And now we have zero web presence - zilch organically.

I should have done more diligence. Their web builder doesn't even support a "comments" function. This is a deal-breaker for a site as simple as a blog (like mine). After looking over a year long chain of similar requests, it is clear they don't plan to fix this simple little thing. It took me an hour to get a service rep to admit this. But the nightmare was only beginning. Migrating my domain to a different company, (HostGator) and fixing my email (another quagmire of epic proportions) are as difficult GoDaddy.com can possibly make them. Closing an account requires you to navigate ambiguous procedures. At three junctions, I am told to choose among options that are not even listed.

As is evident by the long hold times, something has changed. When I first starting using Go Daddy, you called and the phone was answered. The best you can get recently is 30 minutes + wait and your call is clearly answered by individuals that do not speak English as a primary language. This results in the beginning of the horrendous experience. Having to repeat yourself over and over as well as go through steps that any idiot has already performed prior to calling for support. Reboot your computer, reboot your modem, clear your cache is the only knowledge they have.

Godaddy is going worsened day by day. Their hosting service is worsed. Also they save your credit card information but does not allow us to remove the same. Customer service person even does not satisfy the customers and say one word only. "Sir we are sorry, and we are working on that". I suggest not to take any domain and hosting from Godaddy even if it is some bucks cheaper. Thanks.

They are collecting the card details at the time of payment, but there is no option to remove the card. And they tells that this feature is not available. It's against the rule of RBI. Please take one action against them asap.

GoDaddy sold me a product then they sold my personal info to a thousand vendors! If you like being called incessantly for products you don’t want, GoDaddy is a perfect fit for you. Only give GoDaddy information you want posted on the web.

I noticed yesterday that my website domain, that I thought was being renewed for 2 years was renewed for 9 years. When I called yesterday to ask about it I was told: By Scott, and Tabitha, (supervisor) that it is in the terms of service that when auto renewal is turned on it is allowable for Godaddy to renew for the first renewal period. This is absolutely unethical and fraud to charge people for more than they want. You have access to my credit card, and thus my trust and charged me for 9 years when I only want 2. I am close to retirement, and Have told your employees that when they try to sell me more time. I am at the end of the road, not the beginning. When I renew everything for one or two years, why would your company fraudulently renew for 9.

I received a cold sales pitch phone call from Godaddy to design a new website for our company. I explained that I would be interested, if it will integrate with our company's point of sale system. The sales rep told me this would not be a problem. He told me that it would cost $3000.00 dollars, and someone will call me from their tech department, to go over with me, on how they will integrate the website, with our point of sale system. I asked them not to charge my credit card until they are sure that they can do the job. Well they charge my credit card anyway.

I am in the business of providing websites for clients, but this does not apparently inspire Godaddy VPS support to act when all of our sites are down and all of our cpanels are inaccessible. You have to wait 72 hours to even get an email from them and you aren't allowed to talk to the server admins, like they are some kind of untouchable gods or something.

On 3/8/19, I spoke with Curtis ** at GoDaddy Customer Service to explain that I had a phishing email in my account. Curtis said I had two options: 1 delete my email account or 2 have my email migrated to Office 365 for $252.25, stating this was the only remedy to secure my account as my account had been accessed through a ‘relay service’ with a ‘key logger’ installed. My son said these issues were not breaches on my virus-protected computer but through GoDaddy.

I purchased Plesk hosting with GoDaddy and it's way too slow. I installed WordPress to start working on my website but, who can work wasting 7 seconds for every click? Plesk doesn't offer any support to clients that don't have a License Key. I called them and the recording says I can only contact support on the phone with an open ticket. I tried to open a ticket online but a License Key is a required field. So no support... I called GoDaddy to request a refund and it was denied because I purchased this a couple of months ago even though it's the first time using it. The solution I was given was "not to get Plesk the next time". Lol. So disappointing and frustrating. Bad service from GoDaddy and Plesk.

We were running a company in partnership with name of JST Business and we have domain from Godaddy and after 6 or 7 month my partner have resigned from the company. After that I took handover of everything from him. That took almost 6 month and after that I came to know my Konectbridge.com is got expired and I renewed that 30 January 2019 for next one and it got renewed for with no error. Today I was going to do live my website on that domain but that was not showing in my Godaddy account then I called to Customer care and they said, "You can't get that domain due to some internal policy issues." But at that time I haven't get any error while renewing the domain. I have every single proof that I own that domain.

I cancelled my online store within 30 days of purchase and have had great difficultly with the refund. No emails were sent. Customer service claimed I had no account. I called a different day with screenshots of my customer number and product cancellation notice. After almost two hours on the phone, they said I'd get a refund of $392. I didn't get any emails. They said I would. I would soon. Swear. That was a week ago. I called again today. They refused to send me an email with any instructions or proof of our conversations. They said hold for the supervisor and the send my call to a dark hole. I've been on hold 15 min and on the phone 40 min. I have never experienced this with any company. I cancelled the product 20 days ago.

I started hosting with Godaddy 8 years ago and every year they would raise the price on me so much and I would have to call in and negotiate the rate and always felt taken advantage of. I started having major issues when I couldn't send or receive emails to my sons school no matter what I did. It also started happening with friends and invites. I called them and they said I needed to pay money to upgrade in order to fix this... really? Upgrade just so I can send and receive emails? I started using gmail as my main email for school and such and rarely used my Godaddy email anymore but would still check it just in case an important email came through. My plan was to let my subscription run out- that's how much I hate dealing with them. Trying to transfer it over had become a nightmare.

Bought a website in 2015 and had Godaddy design it for me. Was supposed to get a SSL for free and found out after 3 years that I have not had one. Talked with a man for 2 hours trying to sell advertising and he never mentioned the out of date website. Then I also found out my website was out of date and for another $1500 they would make it up to date for another 10-15 years. What happened to the other one I paid for in 2015? When you call all they want is to sell something else and that's all.

They charged my card without my permission!! Very poor s customer service skills! Mark is a superior. He is very rude. He needs more training!!! He need to be fired and the whole entire staff needs to be trained again! I would never shop here again!!!

Do not register your domain with Godaddy.com. I was with them over 10 years with multiple domains and when you decide to move to a better performing provider, they will require extensive formal requests, will not accept the simple online request, take 3-4 days between each submittal of their requirements. Process took over 2 weeks to get my domains released.

I just purchased and set up a website from Godaddy only to find out that even though I did every step that I was directed to do... I was unable to get reviews on my webpage due to not setting up a Google my business account through Godaddy instead of going through Google themselves even though my web instructions didn't say or even mention it. I went step by step the instructions set by Godaddy but it was wrong... Their reply.. It's a new program they are running and didn't know that I had to go through them to set up the Google account??? Saaay whaaat? Now i can only post a link to Google business reviews but not show or receive any reviews on my website. Am I the only one confused here? They said they would refund my money but come on. Just spent a good week setting up and perfecting my site. Grrr. Looking forward to the end of this hosting.

Ego and attitude of their customer service team are horrible. Every time I call, whether support or billing, for my business accounts I have to deal with the attitude of their customer service team as if they're doing me a favor for using their service. I'll take my business to thousands of other companies out there. Such a BS company.

My experience with Godaddy.com is just a nightmare. They are not only expensive but also do not give professional support. I changed my web hosting to Siteground.com and all my WordPress data is disappear. When I contacted Godaddy.com to provide me back up they said you must at least buy 1 month web hosting to restore your data back and they are charging me USD 160 only to back up my data. I advise please don't ever use Godaddy.com. My domain is still with Godaddy.com and my email they charged me for 2 years mistakenly 3 times. No good service. No professional. Only greedy and no-cooperative.

After 10 years and thousands of dollars spent on GoDaddy products, I recently canceled my web builder tool because I no longer needed it not knowing that my primary e-mail account was part and parcel of it and duly canceled also. When I couldn't access that account containing all my saved correspondence and contacts, I called the "customer service" department only to have a rep and supervisor tell me that, without any notice, I lost it when I canceled the tool but could get it back for a $130 restoration fee.

I have been using GoDaddy since 2010. The time came where I needed a new updated website so I decided to give them a try. The cost for only 4 pages was very high $1,700.00, but I still agreed to give it a try. I had my first scheduled consultation with a pro web designer only to be “rescheduled“ because GoDaddy did not have the correct phone number. I had already taken an hour off work for this appointment. My next appointment was 3 days later and AGAIN NO phone call!

I had numerous websites on GoDaddy and after they destroyed a non-profit journalist website that celebrated and reported news on minorities like indigenous people, GLBTQ and other minorities, I began to leave. As I fought with the company to get them to see what they did wrong, they destroyed the website after 20 days overdue!! I was out of the country and didn't get the email fast enough, and they destroyed it. Then they wanted to charge me $500 to restore it, and even though the non-profit didn't have it we were going to charge it and try to raise it later. So, out of the country, I make the bill up to date, the card was blocked for a security issue. Then I okay a $500 charge to restore the site... But they don't do it. So I finish my stay out of the country, return home, and the site is still not restored.

I'm moving all my websites and domains to Wix which has a much better and more robust website builder for half the price and comparable hosting fees.

They told me I would have to hire a developer if I wanted to know what caused them to crash my server and delete a bunch of data tables. Nobody has any clue what they are doing. I'm terrified my website will get deleted at this point and I'm afraid to back it up with a plugin because it might crash again.

Hello Sir, I am using GoDaddy services from past 7 years now, but from 2017 My Account in GoDaddy Which has a Linux based hosting plan is being regularly hacked. I had consulted the GoDaddy team about 250+ times but there is no proper response and my issue is not being solved. Today on 17/02/2019 all my valuable website files of my customers are being deleted from my account and I have being left with zero files.

I purchased VPN server with cPanel and then my server side IT team set everything in 2 months and everything was right. But then on 12th Feb 2019 they removed our cPanel and started blackmailing us by offering server side support services. This can be checked in their call record. I am losing business + IT manhours. Never go with them. Support is poor. No way of reaching technical team.

I have had ongoing issues with GoDaddy for over two months now. I purchased an existing business and tried to transfer all of the domain names, email addresses, and hosting etc which seems to be the most difficult process in the world. There are of course certain challenges when transferring these services however, when issues occur I would expect a satisfactory level of customer service and not rude, incapable broken-English speakers who talk over me and refuse to pass me to any kind of supervisory employee. Furthermore, I would expect such a large company to have some sort of complaints process. I won't go on to sub-standard products like their 'website builder'… What a joke. AVOID AT ALL COSTS.

I have purchased numerous domain names over the years, through other companies, and have never had such a problem. I purchased a domain name through Godaddy just a couple of days ago, now my inbox is suddenly full of spam, trying to sell me webdesign services etc. After you launch a site, it is not unusual to start receiving these spam emails, but with the one I purchased from Godaddy I did not even have nameservers attached before the spam started flooding into my inbox. Godaddy tries to claim they are getting the information through ICANN but, if that were true, then the same would happen with all the other names I have purchased and registered over the years. Shame on you Godaddy!

Backend coder doing O365 support for wife's company. Chose GoDaddy assuming better support. 2 years in not true. GoDaddy has screwed up adding accounts multiple times. GD routinely gives wrong answers to issues. Support is not very knowledgeable and may get irritable if you disagree. You are training them. They NEVER let you talk to 2nd line support. You have to sit there while 1st line put you on hold and talk to them. 2nd line support often been wrong too. Standard answer, will be fixed in couple days. Same as old MS reboot refrain.

I had purchased domain on godaddy.com. After my developers work for 2 months; finally I shared details with them to upload hosting on cPanel. The account was registered to my personal email ID & mobile number. But to blackmail me with more money; the developers hacked my domain by replacing original email ID & mobile with their personal ones. Now where is the security here? As per change process especially for domain sellers like GoDaddy they should first send the OTP on existing email or mobile to confirm if the change is genuine. It means anyone with whom you share the details they have rights to update the mobile & email ID and you will only come to know after 11 hours if some settings were done on your GoDaddy account.

An overzealous and very dishonest GoDaddy representative called up and scammed me into paying $350 that he stated I had to pay to upgrade my account to 360, not being a tech person, I stupidly believed him. I am strongly suspecting they are on commission. He also changed the security settings so I could not log in. The 360 system was a nightmare and my Outlook never worked after that. From what I hear from others it is a very unpopular program. I do not want the 360, in fact I NEVER wanted it, never requested it, and need it to go away. It is awful and has messed up my whole system, I have spent the last 6 weeks trying to sort this out and have been trying to get GoDaddy to correct the mess they made. They completely could care less.

Called Godaddy to try and find out why my site was so slow now. It has steadily been getting slower over the years. On hold almost an hour in total transferred 4 times to supposedly more experienced reps. As I have read on the web they tried to blame my site, every page in my site rates 100% on google analytical. I did confirm because I have been with them a while my site is on the old servers. Also confirmed they have throttled back their server speeds. I have added captcha V3 to my site and the server times out trying to reach google validation site. Such poor service and they offer no apology nor do they accept any responsibility. This is the last hosting site any one should try. Buyer beware. Avoid at all costs.

I have a Deluxe plan for Windows hosting from Godaddy, I have deployed my ASP.net projects on the server, as well as windows support PHP so I have deployed PHP project on the server. It gives me the error, and it is due to the intl extension is not supported in windows hosting. The same project I have uploaded on different server and it works fine, The Godaddy support team said that this extension is not supported in Windows hosting, even they are not sure that if it is supported in Linux hosting or not.

I bought DNS hosting through GoDaddy a few days ago. Big mistake. The intention was just to have them point their DNS servers at a Heroku app. GoDaddy cannot provide this service. Their DNS is not compatible with the way Heroku needs to work. Okay, no big deal. I reached out to customer service to ask for a refund. That request was declined. Really? GoDaddy is a multimillion dollar company but they need MY $45 so bad that they are just going to keep it even though I asked them on the first day I possibly could to refund it because THEY can't provide a simple DNS service? Give me a break. What a bunch of crooks. I had to sit on hold for 45 minutes to be told this, as well. This is a company that seems to enjoy inconveniencing and stealing from their customers.

Been with this company for over 10 years. Hosting goes up each time I renewal. Called & emailed to cancel all services in Nov 18. Followed their instructions & emails and then Godaddy claimed I had not - I did not follow their instructions. Of course now I'm out hundreds of dollars. This is the worst company I have dealt with. Steals money as autorenewal and don’t refund it. If there was a zero star Godaddy gets it!

This company did not deliver on the SEO services that they charged me for. They do not return phone calls. I had to constantly call to ask when the services would be provided. When I canceled the service due to their lack of response, they charged me for the entire month, for the very little work that they did do. I demanded a refund, to which they declined. The SEO "supervisor", was unhelpful and unprofessional. There are so many other companies out there that provide the same service in a much more efficient and professional manner.

This is the worst company I have dealt with. Steals money as autorenewal and don’t refund it. Even after requesting for refund before 1 year completion. Takes money without my consent. Wasted my time and energy. Poor escalation process.

I am actually writing this review because I just finished a review of my last domain hosting company (ARVIXE). I transferred my domain more than 2 years ago and they keep sending me renewal bills, trying to take it from my PayPal account. There is no one answering their phone and their CHAT is never up. I have not been able to stop it in 2 years. GoDaddy has been amazing. A human is always available -- very short wait times and their tech support goes out of their way to help. I know enough to set up a web page -- but I am not genius. They have helped me several times over the past 2 years.

I got a call from Godaddy to inform me that my company's business name had come available in ".com" (we are using .net). The guy said it would "only be 32.78." Come to find out the price he said was $3278!!! He did never said Three Thousand Two Hundred and Seventy eight dollars! He said "It's only Thirty Two Seventy Eight". From buying domain names for $20 I thought ok it is $32.78. Anyway, after giving me the run around for 3 days saying "it is under review by management" they declined to give me the money back.

After receiving an email "you have products expiring" and logging into Godaddy to renew my products, which I did, I received another email the next month, same message "you have products expiring" and log in to renew. Only to realize I was scammed to renew the same products I just renewed the month prior. Called Godaddy requesting a refund for the second renewal purchase to be told, "Sorry, once you pay for your product there is no option to refund."

What a scam company. I had transferred my website to GoDaddy. While browsing the hosting plans I chose to renew monthly rather than annually. But after a month, the price has doubled! There was no disclaimer on the website that the price was going to get higher after the first month! Once they get you on the hook, they will keep asking for more. GoDaddy is the internet mafia!

I have purchased a hosting service from Godaddy for a domain name that I have bought from another registrar. Following a change in my mobile phone the authenticator app for my two step authentication has not backed up, neither the password for my Godaddy account. It has been months and hours spent on the phone with the customer support, after providing full details (including sensitive personal data) that I am the owner of the account (invoice payments, access to my email registered for Godaddy, ID etc). At this date, Godaddy have never managed to find a solution. Consequently, I am unable to use the hosting service for which I paid and connect to my Godaddy account. It is so frustrating that for such a trivial issue and so many hours on the phone and emails, Godaddy is unable to find a solution... They referred me to an expensive paid dispute service in the UAE! Seriously, this is scandalous!

I purchased a plan on Gocentral base on the consulting that I have received from Godaddy technician and started to make our website and do marketing for our company. After almost four months and not receiving any feedback, we started to get suspicious of our method and why we are not receiving any subscriber. We have done some test and realized that Gocentral website has a technical issue and could not work properly. We reached them back and by the way after 8 days of reporting this issue still it was broken and for compensation, they offered 3 more months of service with Central which we did not want to use anymore and when we asked about the same equivalent of value of their offer on another product they started to reject it and offer something less. I am sorry for the short-sighted people who are working in this company and causing this company to lose its customer.

Please, never sign up for Godaddy hosting plans. I am going to talk about Managed Hosting here. I have a client website since the past year on Godaddy. There have been so many issues with Godaddy that I am now leaving the money invested with them and moving forward to a different host. Loss of two year’s money is much better than having trouble every other day to me. Cons of Godaddy Managed WordPress: 1. Extremely Slow Performance. 2. Dumbest Customer Support. 3. You face a problem every other day. 4. The site will go down even if there are 5-6 visitors at a time. 5. Very Low PHP limits. 6. Very Low RAM. 7. Old and slow servers. 8. OVERSOLD (10-15 times the capacity). 9. Only Godaddy SSL allowed. 10. Support chat and phone are of very little to no help.

I'm a website designer that used to refer all my clients to GoDaddy for their domain registration, as well as WordPress hosting. Their prices are somewhat competitive and they used to really care for their customers should issues arise. That said, in the last month I've had issues with two separate client websites going down for no particular reason and when I contacted GoDaddy to aid in troubleshooting the issues, I was told that I had to purchase an additional "expert" package.

A person by the name of Hanzel helped me with my Domain Connection and this person was fabulous!! Knew exactly what to do it and did it fairly quickly. I am so thankful, grateful! I am all connected now with my new website. :) Thank you so much Hanzel! - YOU ROCK!!!

Godaddy emailed me a list of domains to be renewed. I checked one and paid for it via credit card. A short time later they charged me for the other domains which I did not want. They refused to acknowledge that they had sent an email about renewal and that I had only checked one and paid for only one. They charged me a hefty $442.40 for domains I clearly indicated I did not want. Pretty bad. I am disputing this with my credit card company.

Now Godaddy.com host fraudulent websites that sell ATM and post skimmers and after I send them a lot of email about those website, they didn't close them. I get the same message that they will investigate...but nothing, those websites are still live and sell ATM skimmers. ATM skimmers are devices that can copy any credit or debit card that will use that ATM or pos that was installed. From all those answers that I got them from Godaddy.com I understand that they agree with this kind of business and they agree to associate they image with this hacking illegal things. I attached some photos to see...

One more small company with good ideas & great service at a decent price gets big, bulky and greedy. I have used GoDaddy as registrar and hosting provider for a decade but that is over. Very Angry! I was "given" a free hosting with the purchase of a domain. I was not told when the free period expired. I contacted sales and purchased a third hosting server with the intention of combining the three. I constantly receive marketing emails and it seems that the renewal notice was overlooked. The free hosting account was deleted on Christmas Eve along with all my work. After calling GoDaddy, I was informed that a $150.00 charge was due. I went up the chain, hoping someone would listen. No! Was all I was told. I have decided to discontinue all business with GoDaddy.

I have a two server account in Godaddy. I have update a main file in both server but can work in server customer ID **. And easily update all images in our old server customer ID **. I want to solution. That website working on Dhiraj server and same website host in Himani server but can't work, both are VPS server. So suggest me how is it possible. Code are same on both website. Is there any responsible person who can resolve the problem and first understand the problem. **. They didn't solve a problem. Every time told that, "Problem in your end."

In July of 2018 I purchased (among other things -- spent nearly $1,000 in one pop) managed local listings. A GoDaddy team member was to contact me to get the information needed to place my business in local listings like Yelp and such. The reason I purchased this service was because I had absolutely NO time to do this myself. I assumed someone would contact me and went about managing my business -- which consumes most of my waking hours at this point. I won't lie, I didn't think about it again until I was going through credit card statements for taxes in September and realized I had purchased the service.

We have a website and GoDaddy Auto renewed it year after year. And we never gave him permission to do it. We only gave permission to renew the domain name. Instead. They took the liberty of charging us ridiculous hostile fees when our site was hosted by another company.

I have had the worst experience with GoDaddy. We transferred our web and email to them because years ago, they were the wonder dog of the hosting world. Times have changed. My email got turned off. I called them and they said something got changed, they don't know why. Then they said they were upgrading to Microsoft 360 and email would go down on x-date and we would need to call them to reset on phones and computers. They decided to ignore the date they gave and shut email down without telling us... Again.

I originally signed up for GD for both personal domain registration and email hosting. Fast forward five years the same clunky Webmail client is still used and the only option is to upgrade to Office 365. Meanwhile far better solutions are offered by competitors at a fraction of Godaddy's bloated prices.

After buying a premium domain from Godaddy and paying them for four years of hosting, I missed a payment due to a credit card expiration. Their notifications were spotty and unclear, and intermixed with a deluge of spam marketing emails. At the earliest possible moment, Godaddy sold my domain at auction. The first time that I realized that there was a problem was a notification of transfer. Seems criminal.

I took a domain and immediately observed that there was spelling mistake in the domain. I called up customer care service and they said, "It will be refunded back to your account." I waited for 15 days to receive the amount but I didn't get anything. I called up customer care service. They said that partial amount is added to Godaddy wallet. When I am asking for refund they are telling it is not possible to transfer to bank account. First time they said entire amount will be refunded back and now they were telling only partial amount is added to wallet. Be careful with this people...One.com is fine compare to this. I will never ever come back again to your website. Worst customer service and cheaters...

I'm so pissed off right now! Years ago that never happened, 3 days ago I bought a new domain on Godaddy.com, and since them my phone don't stops to ring, from calls from India, Turkey, US, and some private numbers, got too many crap emails from all over the world from people to build my website and traffic, even got Text msgs on my cell phone!

Never again! Godaddy used to be a reputable provider. NOT ANYMORE! Problem after problem after problem. And good luck getting it resolved! If they had negative stars they would absolutely qualify for worst customer service in the USA.

Be careful with Godaddy renewal! They will find reasons not to let you renew your domain if they think it valuable. And then ask you to call back after 24 hours. By that time, they will partner with someone to purchase your domain and then blackmail you.

I have long had two GD Managed WP sites. Generally happy. GD has a very annoying habit of abandoning all responsibility especially when they update software and cause one of their products to fail. Time to look for another hosting provider. I knew it would come. It always does, eventually. I was on the phone for an hour and after they can't fix it they tell me I can pay for premium service? Huh?

I paid for Domain buy services to try and purchase a website I knew was expiring. I submitted a bid for the site. I received an email back from the broker trying to tell me the site was worth more money. There had not been any traffic or content for years. He stated that he was canceling my bid without even taking it to the owner to get a counteroffer. A month or so goes by and I search the WhoIs database. The domain is now registered for 10 years. I call GoDaddy.com and ask them to try and purchase the domain because it is now registered with them as a private listing. The representative tells me that it is owned by someone who works at GoDaddy.

I purchased 365 email service and domain name. When I renewed I was not Informed that not paying for the domain name would cut off my email. Someone else (supposedly) purchased the name and tried to hold me hostage. Godaddy said they would negotiate a transfer for $70 and basically negotiated a price actually higher than the person had listed online. I chose to move to another name. After I had done so, I was informed by Godaddy that I could now buy it back for $20. In addition, I purchased an encryption service which interfered with my email service. I made three separate attempts to get it taken off (2 phone calls and an email request). When it was finally taken off, I was told it was past the 30 day refund window and I would have to pay for the entire year. I would not suggest this service to anyone and will exit as soon as my pre-paid service expires.

I canceled my web and email hosting plan with GoDaddy because they were getting overly expensive. I switched to a local provider who gave me personalized service and a rate that was 1/3 what GoDaddy was charging me. Apparently no refunds are given after 30 days, so I am paying for 10 months of service on 3 domains, 3 email addresses that they are no longer hosting. You would think that they would care about their reputation and actually help customers, but no, they don't care. There's no one to speak to to get help and they were rude. NEVER would I use this company again, nor would I ever refer anyone to them.

Hello. I had a terrible customer experience. I was searching some domain names and I added my basket all of them. Later I decided not to buy one of these domains and used remove button in their basket page (right side of the page). Then the page refreshed itself and logged me out. I again logged in and saw all of the products are still in the basket. I again used the remove button. It seemed okay and I clicked the purchase button. I tried many times but payment had not been accepted. It said ''control your card details or add another one''. I did both. Edited the card details then removed the card and add it again, tried another card etc. If they look the system logs they can see these attempt. My last attempt was successful. But when I received the success message I got shocked.

Long back they send some offer advertising on email and said free subscription if you take this Godaddy and when I took one steps they show you step by step plan and get to your personal information and send bill because you did not cancel free. They started taking into plans and very smart plan if you canceled. Also they say we can still steal money any kind of chase we get to stolen money from people accounts. Be careful all customers with Godaddy is big liars and leg pullers in words and money stealing tactics.

Godaddy is a money grabber that uses all dirty tactics you can think of to make you pay for services you don't need. They make it purposely confusing to cancel any domain, or simply to erase your credit card info (which in my book it's a crime). Once you cancel a domain you get bombarded by emails that try to scare you make you believe you will be paying a fortune if you don't renew your domain soon. Trying to sell a domain using their services is completely useless and expensive too (and even if you put your domain on the top of the auction list, it will most likely not sell). They represent for me a perfect example of the internet wild wild west. In summary: Don't do any business with them.

We called in for a tech support issue on our account we've had with them 4+ years now. We paid for a premium service so they would help maintain our website. When we called, she said it was not a support issue and that we can pay $50 for them to fix the website. We responded with "that's what we thought we were paying for." She then asked why we didn't keep the website up ourselves and said "are you busy or something?". Yes! That is exactly why we paid for extra help, because we are busy or something. The customer service rep was rude, unhelpful and very unsympathetic. We are switching immediately. A little empathy goes a long way for small business owners.

All went fine for the first six months. Then a sales rep calls and said we are exceeding limits and need to move to a higher plan, so we agreed. After the move, things stopped working. We changed nothing. They blamed us. After many calls with very unhelpful people, one finally said, "Well they moved you to a plan that has less resources, that is why the site isn't working." OK, then move us back where we were, at least that worked. They agreed, but something got stuck in the process. We were locked out of cPanel and could do nothing but call them. After one long annoying with a conversation with someone who sounded like they were in a sports bar with a large party in the background, I was finally transferred to someone who at least had some knowledge.

I cancelled my site with GoDaddy. I think they just got too big and, like Apple, they forgot that they kind of need customers in order to stay in business. Very confusing and costly mix of products are required to keep your GoDaddy site operational. Billing is ridiculously confusing so that you can end up paying hundreds of dollars per year for stuff you don't need. Their sales staff are super friendly but their billing staff are obviously jaded by what must be a flood of unhappy callers because the people who work in this part of GoDaddy are rude, belligerent, disrespectful and 100% uncaring. My advice is that you shop around because there are much better hosting companies out there with much better pricing and way more professional staff.

I've use Godaddy for more than 10 years. Mostly to purchase Domains. One website builder. Initially they had exceptional customer support and service but that appears to have changed. I'm writing this review to log in what I think is a deceptive practice, unethical and possible tricks they have been doing to customers. Firstly when calling in, I now notice that you are placed on hold for long periods of time, when a associate comes on, they are not apologetic for the hold time and quickly want to transfer you to another department based on issue.

The sitemap for my DallasSkydiveLodge.Com website is showing 22 http URLs although I paid for their SSL certificate. This issue is killing my Google ranking and has been acknowledged by Godaddy. I have a 26 Sept 2018 E-mail from Godaddy support stating: "Thank you for contacting Support. I am a member of our Advanced Technical Support team and understand you are currently experiencing an issue with your Sitemap.xml file for your website, dallasskydivelodge.com, showing http instead of https URLs. At this time, our developers understand the issue you are facing and are diligently working on a resolution with a product update."

This is the synopsis I sent to the Better Business Bureau, lodged against Godaddy & Blue Razor, their company behind the scenes that few know about: I have tried for nearly a month, after being a client for more than a decade, to address glitches in the online Godaddy protocols, which have rendered my website inactive, & my ability to contract & address the updates impossible. I have 16 pages of inane email correspondence, including inert answers from the CEO's office, all to no avail. I have been forced to relinquish my attempts to fix their online errors & loophole verifications as a result of this month-long debacle.

Inflexible customer service. Didn't notify me of a missed payment (I changed credit card#). Instead of allowing me to pay the missed month and update credit card info, they Required me to pay for 1 year up front or they would delete my website. Avoid these people.

When you go looking to start your own website, you of course are going to come across these guys. At first all seems really easy, simple and well priced. After paying up front for three years things start to slowly go downwards on the service front. Can't help you make changes like they said they would. Their platforms are limited and outdated. After three years was up I thought by chance I should check how much the renewals were going to be. To my shock they wanted £18,000 to renew my domain, email and website editor. It was about £500 for the first three years. It was also set up in Auto renewal, so If I hadn't of checked I would of been crippled.

I have contacted a specific GoDaddy manager of after sales at NamePros.com and he resolved the issue quickly.

Godaddy was made for simple stay at home moms weaving friendship bracelets that sell in super small quantity. If you have any sort of thriving company you will run into nothing but issues. If you need to upgrade your service, plan on doing it during your slowest month as it can take up to 3 weeks for your website to transfer to a new server. If it even transfers at all. Or all together. Joke. This company is a joke. Long hold times, customer service reps that have no clue about the industry... If you haven't been suckered into working with them run elsewhere fast!!!

I got a domain for a business I had and closed 4 years ago in 2014. GoDaddy charged me $255 in 2016 because they said I had hit the recurring payment button and would not remove the charge at that time I canceled the service and behold in 2018 again they charged me $255. I called again and again they didn't remove it, they wont cancel my account and since I have no access to my account because of the old password used they wont help me in getting to my account. I asked them to cancel the recurring payment and to cancel my account and they wont do it.

They advertise 24/7 customer support. They do not advertise the wait time is 30 min to speak to a customer service representative. Simple problem of resetting a password is complicated with this company.

They scammed me by keep auto-renew option by default. Also to stop them from stealing your credit card data you have to delete the domain you already paid for. Worst company ever to buy any domain or hosting.

I couldn't log on to my account because they told me the password is not correct. I set the account long time ago, so I don't recall all PIN numbers and verification codes. I called customer service, but they suck big time and wouldn't help me until I recall some information. I spent almost an hour of aggravation just to get nowhere and decided to abandon the account.

In an attempt to renew my .tv domain on the GoDaddy website I ended up losing it! I’ve ‘owned’ my domain name for over 16 years, so I have some experience with renewing it, this however is the first time using GoDaddy as my registrar. Is GoDaddy’s website fit for purpose? Somehow over a period of an hour or two I was able to pay for my yearly renewal 7 times without my knowledge. Each attempt to pay was met with a blank page except for the GoDaddy logo. Each time I waited to see if a confirmation page would open, each time I went to my customer area to check the domain status and each time I checked my email. On the 8th attempt to pay I was informed the payment was successful. My customer area reflected this one year extension so did the follow up email shortly followed by another seven.

I was so excited about starting my new business. I’m an entrepreneur and because of the wide advertising campaign Godaddy runs all year. I mistook them for a reputable company. Boy was I wrong. I actually believe that their 48-hour return policy is an outright scam. I was told there was a site-wide issue with their plugins. I had to delete my website 10 times. I called over 15 times during a 3 day period. As I write this issue is still not resolved. Ironically this happened on the second day of hosting at which point I was told it’s a site-wide issue and that I should wait it out exactly 48 hours. Mind you and I can provide screenshots.

I was a customer for a over 5 years of Godaddy and they decided to cancel all of my products one day all of sudden for no apparent reason and would not reinstate them regardless what document I sent them. Customer service was not cooperative and very disrespectful. Worse company to build and host website as they will just shut down your site. Bad experience. Pure madness over there. They will mess up all of your projects and you would have to start from scratch.

I contacted GoDaddy stating I was getting a Ajax error. Little did I know that it would take four days to determine the issue. I followed the steps to resolve the issue. Updated all plugins and themes, problem not solved. Stripped all plugins except one, problem not resolved. Every time I moved the developer site to the production site Ajax error occurred. GoDaddy stated it was a DNS issue. GoDaddy then told me it was a firewall issue and that needed to whitelist my IP. It is not a good fix, because my IP is dynamic.

Godaddy is hell. Suspended sending email because I have 7g of files? So what? The upgraded plan says unlimited. Stay away from that server! I think it's retaliation for getting free https instead of their rip-off yearly plan. But I just paid for too many years in advance :(, contract horror.

Godaddy has one primary skill. Finding a new way to upsell you every time you try to log into your own site! Today I was lectured to by "Claudia" at Godadddy's so called Customer Service that because haven't updated my Word Press website from Godaddy in four months I will have pay $53 to be able to mount a new blog. As logging in monthly is not in their Terms of Service Agreement. I asked why I wasn't told it was a "Term of Service". Claudia actually explained to me that buying hosting from them is like buying paint from Home Depot. They can't tell you in advance whether you will need paint thinner or turpentine or a paintbrush. Huh? I finally decided to pay up and if it goes well in 72 hours I will be able to post a blog. To be sure, however, she wanted me to hire their creative department.

Do not use Godaddy. Their tech department is awful. Over 4 years we have had a number of issues and EVERY tech person has a different answer, different training in Godaddy and rarely does a "solution" work. Now, my email locks me out EVERY time with all my company's emails in Microsoft Edge and Google Chrome and their answer is, "Well, try Firefox, maybe that will work!" CUSTOMER service? NO way.

Awful experience, stay away from them! They automatically charged my credit card 150$ for a service I never opted in! I called them for a refund and instead of returning the amount to my bank account they switched my money to an in store credit in order to make me spend the amount within their site! So pathetic tactic... After so long time waiting their representative today couldn't "understand" the fact that I wanted my money back to my credit card and told me that their policy is not to return money but convert it to in-store credits. Think of it: I charge you without your consent and then I tell you buy something from my store, you cannot get it back!!! Stay away from Godaddy.com.

I called to get some info on one of my domain and the lady told me as my website is not secure I should get a SSL certificate and when I asked about the price she told me it's $135 and I told her that let me think and she right away told me that if I want to buy today there is special going on and it'll cost me $67, as I am not very tech savvy I told her that, "Let me ask my web managing guy and I'll get back to you." She said that I don't need any set up and it'll be done automatic so there will be no extra cost for me to pay the web guy, I liked the idea and bought it right away.

Most every site I am spammed is hosted by GoDaddy. They love spammers. It brings them lots of $$$ and does not harm them personally. The spammers are from all sorts of businesses. Godaddy must be stopped. Their officers should be in jail for life.

Updated on 10/23/2018: Just this morning I received an e-mail from Bluehost that my domain name is still not transferred. I think GoDaddy's behavior is not only incompetent, it is downright criminal. Do not even think of dealing with this company; you will be sorry.

Very very worst service, please remove that "AWARD WINNING SUPPORT TEAM" from your front end. No doubts solved by that customer care. Dear guys, business people please don't go with this for your business, it will spoil everything.

I have purchased numerous domain names from Godaddy over the years. The ongoing problem they continue to have is their automatic renewal system. The last domain I registered, once again as I now always do, I had to track down how NOT to have my registration automatically renewed to ensure I wouldn't get hit with charges I didn't want. They do not make it easy. It's not an 'opt out' or 'opt in' option when you sign up.

Worst service and repeatedly miscommitting and ask for the money. First when I asked them about my requirements that I want 100 mail, domain name and want to host a dot net project with SQL server they recommended me the Linux hosting plan and add the plan to my cart. I paid for this. When I am going to publish my website a faces some problem called them they told I have to purchase windows plan for that and why previously they added c panel. They told, "Sorry for previous commitment you have to purchase new."

I have been in the IT field since 1984, and have used several hosting companies over the past several years, but GoDaddy is the worst I have ever subscribed to! I had paid for a domain and email account on Oct. 3rd, 2017. I had surgery and that didn't go very well and I spent several months in ICU in a coma. Keep in mind I paid for one year upfront. After getting out of the hospital, I received an email from them that my services are due for renewal. I called them to advise that I thought this was not due till October. 3rd. I advised them that I'm on a government disability that pays me once a month and even though my account is up for renewal... (They claim)... I can't pay till October. 3rd. I went into a little detail about being out of work etc. even though that shouldn't matter since I'm already paid up till October.

I am running dedicated server on Godaddy.com, one day my server space was full, so I was getting no disk space error on my website, so I called GoDaddy customer care, I told I need to purchase more space. One girl named "BANDA" was attending my call, she told me, "You have to pay some 5k INR more for this," I agreed. She added item in my cart and told me to pay, when I completed payment and checked my website, that no disk space error was still there, when I seen my product for checking space is increased or not, I was surprised - she increased my RAM instead of Disk SPACE. When I told her this, she told me, it happen by mistake from her and told sorry to me. Also she told she will start refund process in next day, she will call me for this, but after that I never got any call.

Someone stole my credit card information to pay for his or her due on this site. I have no business with this site and have never try to order anything; neither have I any intention to do so in the future. I ended up cancelling the charge. Apparently they have very insecure payment/billing system. They don't even ask you for CVV if someone try to create an account there. At the minimum they should ask for CVV to minimize the fraud risk. Avoid using this site!

This company is probably one of the worst in 20 years I've dealt with. I feel cheated and robbed. They gave my mom about a $500-$800 extra charge, then they kept doing little add-ons that were FREE with other hosting. Pathetic.

The "awarding winning" customer service they advertise has over 47 minutes of hold time. Whether you are chatting or trying to call. This company does not understand customer service. Billing is shady and happens without authorization.

Had a trial period for domain name. When it expired they charged my company credit card EVEN though I had auto renew off when I got my credit card statement and it reflected GoDaddy. I tried to cancel and they refused to give me my money back. They make you put financial info in to scam you. Worse mistake I’ve made in my company was to deal with GoDaddy!

Godaddy is the sleaziest web services company I have ever experienced. It starts from the top in this company, they incentive their customer service reps on new sales of any of their products. So when you receive a call from their company or you call them, beware that you will get charged for something on your account without you knowing it. And if your auto renewal is not turned on, they will shut off your services after 30 days. I'm sure Godaddy does not pay all of their net 30, so it would be nice to see them get shut down!! I read all of the stories on this site and they are true. If the customer service reps cannot make a buck off of you, they will get off the phone and not help you. Stay away!!

So I just logged into my GoDaddy account, and noticed that one of my more valuable domain names "Expired" yesterday! I'm in SHOCK, because I know I had set it to auto renew. In an effort to get to the bottom of this, I looked back in my emails, to the email message from GoDaddy, that warns you when domain names are about to expire. I did have a message from GoDaddy, and it said that this particular domain name was set to AUTO-RENEW. It's right here in my email. I have not been in my GoDaddy account since I got that email. Yet, somebody had turned OFF the auto-renew. I was about to lose a valuable domain name. LUCK was with me, that for another reason, I logged into my account, saw this happening, and was able to renew that name. I do NOT trust them anymore. It's a SHAME.

Been with them for years and every time I try to log in it is a hassle. They keep saying it is the cache. I type directly from paper and it does not log in. So yeah I get to spend half a day arguing with rude people.

I have been with GoDaddy for years but only because of the difficulty of switching domain providers. When you want your website to run smoothly for a business, you try and keep things easy. I have never understood the GoDaddy account manager. It all seems needlessly complicated and designed to make you pay more than you should. I paid for an email plan, got the receipt, and then went back to managements and it told me to pay again. I have recently missed out on very important client emails because one day, my email forwarding decided to stop working unbeknownst to me. No warning; no nothing to tell me that my clients were trying to reach me and all think they are being ignored. I have decided to leave GoDaddy and find another provider, even if it is a huge pain in the butt to do so.

We bought a domain name from GoDaddy, paid for 3 years. After under a year they claimed that we don't own it because we cancelled it. We demanded proof of cancellation but they didn't have it. We never cancelled it. I don't know how FCC allows them to get away with this. Unless Ajit Pai has any relationship with Godaddy. Make no mistake. Don't fall for Godaddy's fake promotions. Their so called customer service people are so rude and hang up or throw you back in the queue if they are not going to make any sales and commission off your call. The supervisors never come to the phone, the hold is over an hour. Beware, don't become a victim like us.

Renewal - GoDaddy has gone total ripoff. Giving you services you don't need then using automatic billing to gouge you later. Can you say Wells Fargo. I will leave them for a company with better moral standards. Like I did Wells Fargo.