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Godaddy.com Reviews

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About Godaddy.com

GoDaddy is a web host and domain provider that offers multiple website plans and features. One of the largest domain-hosting companies, GoDaddy also provides multiple add-on services and 24/7 customer support.

Pros
  • One of the largest domain hosts
  • Plans for Linux and Windows
  • 24/7 phone support
Cons
  • Extra cost for backup
  • Limited live chat help

Godaddy.com Reviews

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    Page 10 Reviews 1440 - 1640

    Reviewed Oct. 18, 2004

    I switched my uncle's email to GoDaddy's Email service, even picking one of the more expensive packages. GoDaddy never disclosed that they do not accept any email's over 4 - 5 megabytes. Because of this, my uncle's consulting business is not receiving many of the emails he requires from his clients. GoDaddy offered no resolution to this service, and no way for me to discuss the matter with someone who may be able to change this policy. Had they stated their email size limitations, I wouldn't have made the costly change from my uncle's current service to their service. The domain in question: vinoski.com. His email with the service: walt@vinoski.com. I chose to trust his email with GoDaddy because of their high statements of quality. However, it only took four days to realize what a mistake it was to move the service here. Switching websites and emails is a very difficult thing. We're now stuck.

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    Reviewed March 2, 2004

    I recently had the misfortune of using GoDaddy as a host for my partner's website. What a nightmare! During the transfer to GoDaddy, Armand's site was down for quite a long time. Being down cost us money because our collectors and workshop participants were unable to access our site. In addition, both Armand and I spent countless hours on the telephone, trying to get answers from GoDaddy's support people. The majority of them were clueless and could not answer our questions. Armand and I also tried to use their online support option. Another big waste of time. GoDaddy's online support people were also clueless and did not answer our questions for days. Their answers were conflicting and worthless.

    I spent much time attempting to find answers on the GoDaddy Frequently Asked Questions pages, however, the site is not updated and the answers were rarely helpful. GoDaddy has a SMTP relay for email. Because of a problem with it, I was not able to retrieve my email from Outlook Express. GoDaddy support was aware of the glitch, but was unable to fix it in a timely manner. I have escalated the 'pending change' problem with your email address, as that status should not be listed for more than 15-20 minutes after an update is made. Once I receive a response on that issue, I will contact you to let you know (received 2/3/04). By the time I received that email from support, I had transferred to IXWebhosting.

    These are only some of the problems we experienced in our very short time of being hosted by GoDaddy. Because the site needed to be up and running, I was forced to switch gears and transferred to another host (IXWebhosting) within a week. I have had no problems with them at all. Their support personnel are well informed and had us up and running in a very short time. They do not require SMTP relay for their email. Armand and I were able to get email right away. No glitches. Professional and fast support. Great price. GoDaddy charged me for 1 year's worth of service. They credited me for 11 months, even though we transferred to IXWebhosting within the week. GoDaddy refuses to refund the $8.95 for the few days that they hosted the site. GoDaddy account was opened on 1/27/04; Site was supposed to go active 1/28/04; Transferred to IXWebhosting on 2/3/04. Closed GoDaddy account on 2/5/03.

    GoDaddy ripped me off for $8.95 and lots of time and lost revenues. Since they have no guarantee, seems like a pretty good way to screw consumers. $8.95 here and there adds up. They refuse to update their support information on their site and refuse to hire competent, trained support staff. Most hosts give a money-back guarantee. GoDaddy doesn't. They take the consumers money and give back nothing. This practice needs to stop! Please feel free to contact me, should you have any questions. Thank you very much for your time.

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    Godaddy.com Company Information

    Company Name:
    GoDaddy
    Year Founded:
    1997
    Address:
    14455 N Hayden Rd Suite 226
    City:
    Scottsdale
    State/Province:
    AZ
    Postal Code:
    85260
    Country:
    United States
    Website:
    GoDaddy.com