Godaddy.com Reviews

They canceled my 5 years old domain without my consent and listed it for $12000 on premium selling. Godaddy canceled my domain- www ellemart.com from my account; and sent me an email that I have canceled this domain myself! Can you imagine that you are paying the renewal price every year, and suddenly it got expired and this company canceled your 5-year-old domain! This is a painful experience. I am just hopeless! Now, they are telling me that this is their policy!

GoDaddy - Email Service. My business email has been shut down due to some security update GODADDY is performing on clients who use Microsoft Outlook 365. My email has been down for a week and now they say maybe another 3 days. I called once or twice a day, stayed up ALL night on chat and they still cannot recover my email and get my business email of 20+ years up and running. I get 200+ emails a day for my business and suddenly I am shut down. THey told me if I filled out the form they would fix my problem and send me an email in UP TO 72 hours, this is after I was down for 2 days!

A few weeks ago I find out my website down, I immediately contact GoDaddy. The support team told me they delete my website from GoDaddy because my credit card was expired, but they had my second credit card which was good. GoDaddy would care much about customers, they are so bad now. I LOST MY WEBSITE. I LOST MY BUSINESS. I LOST MY CUSTOMERS on this very difficult time.

Their customer service and user experience is GARBAGE. Have been locked out of my account for a year while being charged hundreds of dollars and they "never get my account retrieval form". DO NOT RECOMMEND.

I went and try to design a website with Godaddy.com and it was a big mistake, the designer they assigned to us felt like he was finishing a job that he have with no care or attention at all. It was very basic. Content was unprofessional and the images weren't even related to our business so we went to search for images at godaddy images stock and we couldn't find anything in the first 2 pages of our search and the guy said he isn't willing to spend more time on the image search and we can do it and send it to him.

I had Web Service renewal on auto pay for the last 8 years. I had always had 2-3 billing options for my account. I had received an email of thanks for renewal. 30 days later, my website was removed, including all the WordPress code. During those 30 days, I was also sent upgrade notifications. I called into Service and ended up being told I need to pay more attention to emails and my billing. They say they sent 3 notifications, but I can't find any in email (while I have 200 other emails). I told them they may have gone to SPAM, but I was then told since it was clear I didn't have an IT person in my small business cause they would be doing SPAM reviews. I said I used GoDaddy because I don't have IT person, and that's why they get business.

When setting up a domain, I used a prepaid card (A Vanilla Gift Card as I didn't want to lose sleep over data breaches) to make the payment since gift cards do not come with names. Now GoDaddy is asking me to provide an ID card for the random name used on the gift cards meaning if I do register with "John Doe" - GODADDY wants me to provide an ID card for John Doe with a Vanilla Gift Card payment.

This is a warning for you. I am building a website on there cleoptraorganics.shop and every step is more and more money and no functionality. I still cannot post from GoDaddy to eBay or Amazon as you should be able to do because it is reading my website as USA website. Then when you log in to GoDaddy you can do that with social log-ins, like Fb or Google. However, if you want it on your website for your own customers it is not available unless you purchase their email.

GoDaddy charged 575.52 for another 4 years webhosting a site. I cancelled because I am no longer in business. I was told I would be credited by two people. The third person said it could not be credited.

The process of buying the domain was easy. The support for the hosting, problems with the site and getting assistance is subject to a chat window hosted either by a moron or a computer. If you call Go Daddy be prepared to sit 15 - 30 minutes waiting to be disconnected. Don't waste your money on this company. You may think you are getting a bargain but it is not worth the trouble after they cash the check.

Run screaming from this company. Horrific customer service. Inadequate support. Overpriced. Behavior bordering on fraudulent. If there isn't a class action in play now there should be. Our retail site has been down for three days. The GoDaddy's server on which our site resides was intermittently down for several weeks and now completely down for more than 4 business days.

Go Daddy email tech support is not a professional or reliable support team. The first person I called in gave me inaccurate information so I called back. Bob with email tech support was the least helpful, most disrespectful person I've ever had to interact with the phone. He repeatedly cut me off and didn't listen. I asked a question about the security update through Inky that my company had just upgraded to, and he immediately became defensive and didn't answer my question. I told him a second time what I needed help with, and he finally said, "well you should have started off with saying that." I tried to tell him that I had started off the conversation like that, but he interrupted me again so I doubt he even heard me. Ultimately, his tech support did not resolve my issue and my email is still compromised.

This is a terrible horrible company. I was approved for a loan online and it explained I was just waiting for funding. It was not funded immediately like they advertised. The next day they said they could not honor the approval and wasted my time. Do not trust these people. They do not honor their contracts and they use their power to hurt people.

I have used Godaddy for over 10 yrs since 2021, their fees have increased with hidden fees, poor service and now they are refusing to release my domains to another hosting company until I pay them $20 to “renew my domain.” Move over to Wix, their service is just as good, no hidden fees and their site builder is almost brainless to use.

Godaddy is terrible company. I have opened an account with them for business merchant service right after accepting credit card. They hold my account means they holding money. They have told me they send me the paperwork for business which I did. They still holding money for 20 days. Do not open any merchant service with them. When you ask them a question they keep answering same answer security check which I never seen this with my 20 years business. Keep away from Godaddy. Very poor customer service. I will also complain them to BBB.

GoDaddy is involved in wholesale domain squatting, as a BUSINESS PRACTICE. The way they do it is through a bogus address in St. Marten, to mask their shady operations and increase your legal expense to get your domain, even if it is trademarked. The equation they've worked out is that it's less expensive to pay their ransom fee than it is to sue them, and they've been sued PLENTY. I know of no other company that operates this way, and it is a horrible practice.

I had receive the services of GoDaddy for years, until I realize that your company charge hiding charges after several years and multiples charges. I called to request an explanation. GoDaddy said that they are entitle to charge whatever they want based on your account under autorenewal. I do not agree to be charge for that and they don’t want to refund for the services that never requested, but also for the services that paid in advance they do not agree to pro rated. That being said this is a company that take advantage of people, nor worthy to do business with. I highly recommend to look other places that I do ensure they would not steal from you!

My domain expired on 13-3-2022 (18 days ago). I didn't receive a single email in this regard to renew it or anything and now when I found out, I contacted them and they confirmed that they're holding the domain for 30 days but I will have to pay $80 + $19.99 to renew it. After many requests they offered that they'll waive fees if I renew domain for multiple years with them. This is straight forward extortion. Isn't it? Porkbun, Namecheap and all other registrars out there have 30 days grace period. I requested them so much that I can't afford to pay $80 for renewal but they didn't budge. It's so so bad. NEVER EVER buy your business domain with them, They have the 4th highest Renewal cost ($20) while Epik, Porkbun and all other have ($8).

I received an email from GoDaddy saying my custom email client management was going to change on 3/25 and I had to go through a process to maintain my email client on every device. I started doing it and got confused. Let me point out I got my first PC (the original IBM PC) in 1981 and have had one ever since. And I spent my career in high tech. The guy I got (Maurice5771) was unaware of the letter and was not helpful. I kept asking questions, he got frustrated, shouted me down, talked over me, and was virtually hostile. I hung up the phone after 10 minutes of this abuse, called back, got a guy called Jasper, who calmly talked me through the process and got it done.

I started out trying to find a reputable website design company, and decided to go with "Go Daddy." They said they would have my website up and running in a few weeks. Over 4 weeks and I was pushed back another 20 days just for a review. Then it would take days to get a return call, or anyone to help with the design of my website. I paid 2300 dollars up front to have a "turn key" website. After several weeks of being frustrated with the initial design, and moved from one designer to another, and my calendar not being correct for clients to choose services. I decided to cancel my request since it wasn't even 80% close to being completed. At first the person that talked to me said they could only refund me 950!! I debated with him for a while and he finally agreed to give me back 1250 of my 2300!!!! And they did nothing for me but cause me stress and anger. I have prayed and tried to be a Christian in this endeavor. But this company did me very wrong!!!!

The sales person certainly played me for the fool when I agreed to pay a premium (2.5 grand; normally 4 grand) to have my website constructed by GoDaddy. I was assured that I would have access to a team of experts in the fields of marketing, content development, search engine optimization, and security. I will say this, they sure do have their elevator speech well prepared. The delivery, however, was very disappointing. My supposed "custom" site, looks suspiciously like many templates I have seen across the web.

This is a self-service kind of company. Don't expect the staff here to help with anything. Seems like they just hired a bunch of high school kids to man the phones and chat lines. I waited over 30 minutes to get a "I don't know, I can't really help" kind of response.

As a small business with many items to sell, I had around 4000 pictures of products and then one day it broke. Seriously, the website broke! I was no longer able to add or even delete photos anywhere on the website. I called 3 times and chatted a few times but at the end of the day no one would help me. I even opened a ticket to try and get it resolved to no avail. There is no mention on the quantity of pictures you can have and if there was a limit I would have not gone over that limit. Whatever, I am in the process of switching my site to another service provider. Godaddy fell way short of their advertised customer experience!

As a seasoned web developer, I have used GoDaddy.com for over 15 years. As a Domain provider, they are excellent, but as a new side business, they have begun to offer hosting. Their staff however have NO KNOWLEDGE of network administration at all, don't even attempt to help and just ignore your questions and shun you.

Having requested a domain transfer from Godaddy and having complied with the requirements to do so I received an email saying it would take 5 days to complete unless a request is made to them AND THEN IT'S IMMEDIATE. I initiated the said request but was just fobbed about and advised that GoDaddy could not do it as they could not access my client's account.

This is my first experience with a website building company for my new e-commerce company. I initially came to GoDaddy for assistance with advice, development, experience, and utility of a professional web designer. When I spoke to the sales pro at GoDaddy Johnathan I was specific in what I needed which was a platform that would allow me to build my brand and navigate customers to my Amazon products with the option adding a store at a later time. Johnathan upsold me on one of the most expensive packages that GoDaddy had to offer. However although the most expensive not worth the value. Another reason I came to GoDaddy was also to take the design aspect of the website off my plate since I am wearing many hats in the initial building phase of this new business adventure.

10-year+ customer. Purchased new products in February. All good. Then, a week later I was locked out of my account. I've contacted them 4 times and received no useful assistance. No access. No refund. No explanation. I felt all 4 times that I was speaking with AI. I've spent a great amount of time building a website and setting up an email, plus the time spent with these 4 folks trying to get my access back. The complete frustration I am experiencing leaves me wondering "what happened to GoDaddy and their Customer Service?" How can a business operate without access to their website and business email? It can't. I would love to be able to connect with someone that would be willing and able to assist me. However, I can't get past the "AI". Very disappointing.

I've been hosting with GoDaddy 20 years, I tried their website builders and it was very disappointing. They charge a premium to build a simple one page website, I told them I have business hosting and would like to place the new site there. They said because of how they use to build it must be on their platform, I agreed but asked if I would be able to migrate the site anywhere after or to my business hosting I have existing with GoDaddy. They said yes and built my requested site.

The last few years has seen the change in services go from great to abysmal. They no longer seem to have the staff in support with any real knowledge of their product. Issues that I am told will be resolved in hours never get resolved. They lie to you to get you off the phone. The main goal at GoDaddy is to upsell you on items and even try to get you to renew items at an outrageous price knowing that the item is free if a little research is done. This type of business practice usually sounds the death knell in a company. I have already started the process of moving my business elsewhere.

WARNING. DO NOT USE GO DADDY FOR DOMAIN REGISTRATION. The auto renew on our domain failed for no reason. Card is valid still and has plenty of money to cover a $30 fee. The email they sent about it went to spam. The domain expired and they want $100 to renew it on top of the domain hosting fee. It's a complete scam and rip-off. Customer support is an absolute joke. We stopped using their hosting long ago because it's garbage. This was the push we needed to move all the domains away from them too.

Writing to let others know about GoDaddy's lack of integrity. Godaddy hosted my website. I even paid for their backup service to be extra careful. I went to log into my website one day. It came up as an error. After a couple of weeks of spending hours on the phone with their customer service and back and forth correspondence (this isn't an exaggeration) I was eventually informed that they lost my website. My website cost $4500 to design and create. I asked the customer service rep to reimburse me for this cost as I was going to have to build a new website. He said they wouldn't do that. The only thing they'd do is reimburse me for a couple of months of the backup service that I paid for. Their customer service is incredibly poor and the way they run their business is without integrity. They've left me to cover the cost of creating a new website along with the lost revenues of potential clients not finding me.

I have worked in IT for over 20 years and began my career at Microsoft. GoDaddy is purposely participating in deceptive business practices by moving their once free email services to Microsoft 365. They failed to communicate that you either pay for Microsoft 365 or have no email accounts at all. The fee is $24 per email for the first year and then $72. The communication regarding this was incomplete and deceptive.

Rude client service. Mauricio ** tells clients it is a threat to tell them you will be leaving a bad review. Someone needs to train these people properly. So many other hosting sites. Don't get caught up with Godaddy.

I started an internet based business hosted by GoDaddy. First they sold me a product giving me the wrong information just to make a sale. Then their analytics failed. Then they replaced my site with a different one entirely destroying my business and when I spoke with godaddy they promised compensation. Nobody contacted me back and they refuse to answer all my inquiries. Very poor service and unethical

I can not receive emails from my own domain name. All emails go to junk, it will let me put my domain into "safe senders list" and save it. But when I go back in, the changes were not saved. After spending 5+ hours in 2 chat sessions the person from Godaddy claimed it was my fault and that I should change IP addresses and internet provider because it could be their fault. I asked to have the problem escalated and was informed that she already had and that this was the answer from the back office team? I gave godaddy 2 stars because I have been with them for years and really liked them. Until they switched from their webmail to Outlook 365. I'm not blaming outlook either, I use outlook every day. If I could turn off the filter online then I could filter in outlook on my desktop but no such luck.

Godaddy charged me $19.99 to renew a domain I moved away from Godaddy a year ago. And they kept charging me, each day, for 10 days. They wouldn't stop even after I brought it to their attention. It's resulted in $199 in charges and $315 in bank NSF fees (it's an old account I don't use much). It's now a week later and they've done nothing. I've contested the fees with PayPal and the status is "waiting for a response from the seller." I'm glad there are Godaddy alternatives.

I tried to cancel my GoDaddy renewal, and cancel my credit card information, and the process was almost impossible. GoDaddy has no way to cancel and remove your credit card information via email or chat. I had to wait for approximately 50 minutes on the phone to do so. Horrible and unprofessional. GoDaddy does everything possible to make the canceling process difficult, time-consuming, and punitive.

Awful customer service and they engage in deceptive business practices. This review is in regards to the overall customer service experience. I have been a customer of GoDaddy for over 15 years. In that time I've seen customer service decline with each year. The wait times for customer service are so long that you just give up. I would bet that this is the intention of the company. In addition to the bad customer service I have had to make a formal complaint to both the better business bureau and attorney general in regards to unsavory business practices. My advice is to look elsewhere.

I was a customer of GoDaddy since 2017. Today, I will be transferring any business I have left with them to another company. In December, I was sick with Covid. I could barely move. I missed a payment. This month when I started getting better, I transferred the payment into the wrong business account. I saw GoDaddy charge the correct account (1/13/22) and then I contacted their customer service right away (same day). I explained that I had made an error when I transferred my funds and could make the payment right away. They told me my website was deleted and I'd need to pay a restoration fee to get it back. I didn't have the money as yet. The representative told me not to worry because I had 30 days to restore it. I was willing to at least pay the $33 dollars but they told me I'd need to make the payment together.

So, I used to get a free email address with every domain name I registered with GoDaddy. That was nice. I didn't use them much - some not at all. This week I realized they turned them all into paid email accounts without notifying me. And they added services I didn't want or need. I'll admit I found out late. We have a small family business and last year was crazy. We lost most of our staff and we all were working 20+ hours a day just trying to keep our store open and get our bills paid.

As a webmaster, I update the credit card information for an organization when the President changes every 3 years. I made a mistake inputting 1 digit, and was unable to update the card online. So I called Customer Service to be sure the card was the problem and thought they understood I was going to call back after re-verifying the card information with the President. GoDaddy locked me out of the account! Then the next rep told me to do it online. Well I can't because I'm locked out. Then even after I gave them the correct 2 step verification code, they still insisted on sending an email in order to update the credit card. Of course the email belongs to the President, so I can't do that either. I asked for a supervisor. The rep refused. After 15 years of service, on autopay without a missed payment, this is how we are treated. I have had experience with many web hosts and GoDaddy has never impressed me. This is the worst experience yet.

Don’t use GoDaddy. Their customer service is dreadful but they are also unethical. I purchased two premium domains and once the funds were cleared, they have put my account on hold and insisted I upload my private ID documents for example Passport. I’ve told them three times I won’t send them my private ID and if they wanted this they should have asked during my purchase process. I have now asked three times for a refund but they simply continue to send their standard text asking for my private ID documents. They are bullies and fail to listen. A terrible company with no ethics.

This review is about the chat service specifically. I had an excellent experience when I finally decided to try to get someone live. Spent about 3 hours trying to get a website and domain connected. Disconnected 4 times. Agents do not read information in chat. Agents just follow a script. Confusing explanations. Bot and live agent coordination is a waste of time if your answers are anything not 100% in line with their programmed scripts. Verification process is clumsy and awkward. No recording of information shared so had to verify, re-find, re-explain, information each time. If I had not already purchased multiple sites they would be losing all my business.

GoDaddy managed WordPress sucks. I had contacted many times their support since I can't install or activate WooCommerce on their "Managed Wordpress" plans. The issue is because they are using outdated PHP which is not supported anymore by Woocommerce. Up until today it's not working. A big let down.

This is not the firat time GoDaddy disappointed me. But I tolerated and moved on. But this time, it is over the limit. I have been contacting GoDaddy for 4 days. First day they said they have a global SSL issue. Then 2nd day they said it's my domain issue, they did some fix and domain propagation starts. I waited 2 more days. Now they say they don't provide SSL anymore. What the hell? I bought a Maximum Hosting for Free SSL and now they suddenly changed it without informing customer. I have the chat details and they are still showing Free SSL in website advertisement.

My experience is sad. In the past month, I transferred into my GoDaddy account 8 domain names. All went well. The 9th domain name did not transfer, even though both the "losing" party and "gaining" party of the domain name tried multiple times. I personally call GoDaddy as often as 1x every 2 days. No one had a record of my issue. The people lied saying it was in progress just wait, or the insurance wasn't right (???) or the anti-hacking software was wrong (???), or they would escalate my issue, or their crack team will work on it the entire night until it's completed and send me an email. Sadly, none of their words meant anything. No caring, no email, no results, totally swept under the rug!

I have been with Godaddy for many many years, even before their original Superbowl commercial in 2005. They used to be a great company because of their customer service. Fast forward a couple of decades, they have become the opposite of that. They are terrible in customer service. I have been seeking support for the past 72 hours. One of my domains is down but there's a two-step verification on my account that unfortunately sends text to my old cell phone I no longer have access to. That is preventing me from getting the support I really need. I requested them to remove it. I followed their link and instruction, submitted my ID, and they still have not removed the two steps verification.

Go Daddy is so cumbersome and problematic to use. Even if you just want to call to make a payment you have to jump through hoops and give him a PIN number, verify it's you, yada yada yada. Why? You're making a payment? Who called to pay someone else's Bill and why don't they let them if they do? Takes me a few with no PIN number or code on Vistaprint to send, to pay a bill or tweaked my website. Takes a couple seconds for me to get in. In GoDaddy it takes forever to get in to their platform no matter what. It's a nightmare that takes forever every time I call I dread it. Every time I log in it is a huge production.

I personally am no IT expert and would never claim to be but when you call the IT support at Godaddy the office in the Philippines you might as well ask your cat or dog for help. The staff read off a script and anything that is not covered by the script they will read the same script again. I actually said to the help desk, "Look. I am a chemical engineer and know very little about IT so when I say can you explain please do not repeat the same script as the script does not cover what I require." The girl responded, "Well I am not an IT expert. Just a call centre person" and said "Well I will transfer you to the USA." On hold for 45 mins and bang the line goes dead, I call back and, "I will have a supervisor call you back in 1 hour." The call back did not happen and when I called again I was told, "No. We called you." Sorry but the service is so low level I think a group of high school kids could do better.

I have had a site with Godaddy for roughly 6 months now, very little issues until recently when their payment processing system kept rejecting my payment method, I added a new card. Still same issue, added 4 more alternative payment methods. None of them worked. Kept getting the same error message. I called my bank and they said those transactions were never received so It's obviously a problem on godaddy's side. I even tried clicking pay with PayPal button but got yet another error message. and when you try and contact them for help you're met with a very annoying "Your wait time is 67 minutes" and it keeps repeating like every 30 seconds.

I have been a GoDaddy customer since 2011. They turned off my email service because I couldn't afford the annual fee and asked if I can pay monthly, they said no. I have been without my business email for over a month now. They don't treat their loyal customers fair. Losing business that was already slow during a pandemic the reason I couldn't afford to pay the annual fee but was willing to pay monthly.

Terrible for SEO and Google. Spent hours with so-called Tech Support showing them how the Meta Titles were being duplicated in the source code despite the fact that unique SEO titles were entered in Web Builder. Tech Support will waste your time trying to blow smoke at you when in all actuality, they can't/won't fix issues hoping that most of their customers are clueless! Their sitemaps are garbage, too, and no way to edit them. I mean, the sitemap didn't even have the main root url in it! Finally, the only way to reach GoDaddy Support is on the phone so there is no tracking of your issue.

I canceled my renewal, deleted payment info. It says on my account information deleted and they continue to take 14.90 from my bank. ACH. So I will have to change banks to stop this theft from me. I have attempted to resolve issue with customer service.

Scam pricing structure with poor refund policies. Still charged me after continuously asking to cancel ALL services. Would not recommend. After overcharging me for 2 years I realized that competitors have almost 50% cheaper pricing, more transparent and better service. DO NOT SHOP WITH GODADDY.

I have used them for 8 years but this year they are TERRIBLE and I lost at least $2000 in business while they mangled and mismanaged updating my old website to their newer platform. Hold time is 50 minutes and usually I have had to make 4-5 calls PER ISSUE to get something fixed although every time I call....and stay on forever....I am assured the issue is fixed.

On Sept 8th I hired GoDaddy to create my real estate agent site for a team I was creating. I gave the representative, Rebekah **, the website, login, and password to a site I wanted to copy the format exactly from. Before I ordered the site, I told them I wanted to copy this exact layout and was told the cost would be $1999.99. November 19, 2021 site is still not done. I had two website managers helping me and after 6 pages they told me the dropdown pages were all extra independent pages and they can't do them. The website team at the beginning never finished the site and passed me on the Word Press development to finish. They apologized and gave me 3 months of free service to finish the site. At least 8 other reps have been involved in trying to complete the site, by providing written detail, pictures, example layouts for the website developers, each one failing.

This is a sad review to have to write for a company that I thought was good. I purchased an unlimited data plan in July 2021 and began to upload a site that I had had up over a decade earlier. The site was extremely complex involving the use of databases and very many files. IN November 2021, they wrote me and told me the following:

I first hired Godaddy on July of 2021. Today is November 10, 2021 and I still do not have a website. Their design team is a complete joke and to date I am out $3100.00 and absolutely no satisfaction. I am turning over this abomination to my attorneys.

I decided to switch to Godaddy.com after another web host had a problem with my email. I switched to Godaddy.com on the recommendation of a fellow who fixed my laptop. HUGE mistake. At first, emails emanating from www.awordsworth.com hosted by Godaddy.com were going to the wrong email address. Then they were going to the junk mail of the correct email address. Today, ** emails are lost in space. This issue has not been corrected for at least 5 consecutive days. Can you imagine trying to run a business when my clients who need my help in landing employment opportunities and career promotions cannot get in touch with me. Not only am I losing money. I am sad to say I am not able to help people who need me.

Their priority is the money not the service. After sending us a letter to renew our contract, letter that we did not answered because we didn't wanted to continued receiving the service, they charged our expired credit card. We contacted CSR in order to solve the issue, the CSR told me that we should cancel the service and we will received our money back. CSR lied to us. A ripoff. Our advice, be alert, you could lose your money.

I have been in Business since 2009, I started my Internet presents back in 2010 with a very small online platform. I wanted to add to my company by adding to my web presence so I contacted UZ Marketing who was in my building at the time. I paid $1100.00 to build my site and let them hosted it up until recently 2021. I reached out to to WebCreationUS to revamp the site paying another $1600.00 hundred because UZ had grown and never ever return phone calls after the pandemic! The owner Quan use to answer my calls but after getting major contracts with the republican party he was now the **. So where do I go to? Go Daddy because I got tired of calling and calling their front desk.

Absolutely absolutely absolutely absolutely horrible company. I bought domains from a TON of other providers, such as Bluehost, Namecheap, Hostgator, A2hosting and so on, and NEVER had the same issues I had with GoDaddy (also known as GoneDaddy). There are many problems they have, such as the most expensive domains when compared with other domains and very poor customer service, but the WORST part about this is that they keep sending you spam emails, spam phone calls, and spam texts offering "GoDaddy services" AFTER YOU ALREADY CLOSED THE ACCOUNT WITH THEM.

I have over 120 domains and have called asking questions maybe 5 times most in 20 years, I try to call today and it says 30 min wait, hang up and try another department, the time goes up. No offer to give a call back which I would have been fine with. Godaddy I’m transferring all my domains to another provider because you can’t offer adequate customer service. And this new Email program you all have added is junk.

This web host was exactly what I needed. I’m trying to start a small business to make some extra income and this company has helped me out tremendously. They offer so many services and products that are very beneficial to someone starting out.

** Misleading pricing - $350 in "surprise charges" that were needed for the website that included the Yoast plug in and $150 by the Go Daddy SEO group to move forward with more than 6 keywords in the meta data.

I wanted to have my storefront hosted at GoDaddy. I have a Squarespace Trial going simultaneously and have web sites in progress at both sites to compare. The Squarespace site is ahead in progress of the GoDaddy. And after several days of working on this I didn't start swearing at the screen until trying to use GoDaddy's free web creation software. It has some attractive features but compared to Squarespace it is unsophisticated, clunky, hard to use, and not really user friendly.

This site is super easy to use and very affordable. I had no problems building a site from scratch with little to no skills in technology. My wife found it easy to use and manipulate. I would say this service is great for a beginners or seasoned technician.

I’ve had very little experience with Godaddy but it’s the only platform on the list that I’ve even heard about. They have advertised and can help with advertising. They are well known a very unique company. Many people use godaddy because they have a long standing reputation.

GoDaddy lures customers in with prices that look low. However, they often promote prices that only apply for the first year, then lock you in for more expensive renewal prices. GoDaddy also charges for items that in the modern tech world, you don't need to pay for.

GoDaddy have in my opinion and experience the best prices and communication skills when it comes to customer service. I always recommend it to friends. It's easy to use and have many different options.

Godaddy is user friendly, and adaptive. Once you get past the fear of setting up your domains. It goes quickly. I found it helpful, the prompts make it easy to go to the next step. Customer support was friendly and knowledgeable. I liked the site and would recommend to anyone willing to start a business for themselves. The draw back was, the space was limited for what I wanted to do. But all in all it was a good site.

I've been trying to get my email via "Mail" a Mac app. No one at GoDaddy has been able to help me with this! All of my email via GoDaddy's Outlook program goes into the trash folder!!! If I take it out, it is automatically re-trashed!!! Even GoDaddy's own email is shunted to the trash folder!!! I have spent hours with tech support trying to fix this problem to no avail. I give up!

Customer service is the worst I ever dealt with. Completely ripped off the consumer. Disgusted. Use another company to build your website. When you call customer service/billing, and you ask for a supervisor, apparently the supervisors don't have a boss. I had to do a chargeback on my credit card because they illegally charged my card.

Go Daddy puts people on the phone who just tell you what you want to hear just because they upgraded their servers it should be their responsibility to move the site information! With my site being down I was losing money because people could not find my site! Guess I will have to find a company who knows what they are doing

It is hard to explain how disappointed and frustrated I feel after spending a lot of money for a useless marketing campaign. I have realized that you at "GoDaddy" and or the Account Manager Kylie never paid attention to the fact you have targeted the wrong market. I was very clear and specific about the zip codes I wanted to target for my marketing campaign - all of them are here in MANHATTAN - since the end of April 2021. However, none of you took care of that during all of these months.

On 7/19 our customer paid us close to 10k, and as of today 8/13, no payout has been issued because of go-daddy risk payments (email support). if you call them up they will say they can't do anything to help on their end and that via email is the only way to resolve the issue. We have given them everything they've asked for and they will not pay us out after almost a month of going back and forth. In process of taking legal action.

I have gone round and round with Godaddy. I used to love godaddy until this experience. The problem is that one department does not talk to the other department. They will send you emails saying you need to do this on your website when it should be taken care of by the premium support package you bought. It's been an absolute nightmare because you are having to call and spend time with customer service. I want to get things done but it seems to be more trouble than it is worth. I have to look for another company to do another site now.

12 years with GoDaddy. I’ve seen this company going from good to disastrous. My old site was hacked despite paying for antivirus and all other crap they force you to pay to stay legit. They advises to create a new site in WordPress. I hired GoDaddy to build my website. $1,600 for just 4 pages. I diligently Provided all files, info, specs, etc.

This is the worst hosting company. Do not send customers here. They rip people off, prices are high, charge for SSL certificates and charge you to install, when it is free everywhere else. You are paying double price for hosting, domains, tech support, and everything else. Stay away from this company. Go to Blue Host, Siteground. They are much cheaper. I no longer have customers sign with GoDaddy. Never again. They are a 100% rip off!!

GoDaddy hosting has hit an all-time low. Speed is terrible, and when I called them, they told me I could switch to another company that had faster speed, as If I did not know this. So I canceled my 3 yr hosting and marketing plans with them for two domains, and lo and behold, I do not get a refund from them on the unused portion of the hosting. They do not bother to tell you there will be no refund or even a credit on your account if you cancel while you are doing it. They just let you cancel and then tell you, "Oh, sorry, we don't give credit or refunds." — What a horrible company. So there go a few hundred bucks down the drain. Avoid GoDaddy like the plague! Horrible customer service and service in general.

I bought a domain and only worth 10$, then I accidentally canceled it. Called customer support to recover it right away. The ** team told me I can buy it back 1000$? What? Why the normal domain became the premium domain after I just canceled it. In fact, the customer support sounded like a cold robot without any empathy. She insisted she can help me to buy it back for 1000$. It is not my 1st-time bad experience with Godaddy.com. I truly don't know how this company has been around by tricking customers. I am simply disgusted by this company.

It's so so buggy and the support is seriously a big time waste. It's been 2 weeks, my site is down and I am not able to update DNS Records due to the buggy platform! Please save your time and get off GoDaddy.

I would like to add an update to my review. A representative from Go Daddy contacted me after researching my file and made things right to my satisfaction. I had to dig a little deeper to get to someone who would look into this for me.

My server is down for more than 10 hours, almost 9 hours on the phone and on the web talking to many reps, nobody know what's going on, they've created many tickets but no help. So amateur and bad, you need to ask yourself do you want to deal with such a company. Definitely no. Absolutely not recommended.

I used to LOVE GoDaddy. I have referred so many people to its service. But over the past few years, not only have the problems increased, but also the RUDENESS of its customer support staff has increased to alarming levels. They not only are unwilling to address real problems that have been caused by GoDaddy, but they are utterly contemptuous of their customers. I know when you reach a certain level of success you think you're too big to fail, but history has repeatedly shown that this is not true. I am deeply saddened by the state of GoDaddy, and am so sorry I have to leave after two decades plus of very loyal custom. The problems are never going to be solved because the root problem obviously is with its new company culture, and that all starts from the top. Good luck with all that, GoDaddy!

I paid GoDaddy to build me a professional website and I never got any resemblance of a professional and bug free website. The department that handles returns will not refund money and only gives you years of free services. The free services do you no good, because the point is you need to leave GoDaddy or have a failing business due to a website that has no SEO efforts, not titles or heading meta information, product link hierarchy is clunky and confusing, broken code, constantly issues with format of the website, CARE department that can't get simple changes done even after months of back and forth with the customer, and very slow loading of pages. As of today when I clicked on my website it showed an odd backend version of my site because of some server upload issue. Take a look - www.giftsweallwant.com and see if you think this is a professional looking site. GoDaddy built it.

I recently was applying at GoDaddy’s website, 2 years ago, but decided not to use it. So they decided to publicly advertise my domain name for sale. They sent notices to people I know that informed me. So beware!

I spent weeks working on a site on GoDaddy. I was almost done and a key page disappeared. Navigation by scrolling through the pages stopped working. I called customer service. After holding for over 10 minutes, he tried to sell me a package and then said he'd email instructions and hung up. The email didn't even mention navigation options. Upon further research I learned that the first year is cheap but then they price gouge you. Save yourself so much time, money and aggravation and look elsewhere.

On April 16, 2021, our hosting company, GoDaddy, decided to suspend our website. They sent me an e-mail a week earlier saying a folder on the site was violating their network policy, but they didn't say what policy I was violating. The e-mail was sent to a "spam collector" e-mail that I rarely check. When I called them about this issue, the customer service rep told me that they did an automated scan and found that we had zip files on the site, and he said zip files aren't allowed with my current hosting plan!

I have hosting with them and just noticed a $360 charge on my credit card when I was going through my bills, I called and they said it was for web hosting and was renewed for 3 YEARS, I asked what could be done and heard the rep typing in the background to his manager that gave a number of options, monthly, annually etc, then I said go to monthly. He says they cant refund as it's longer than 30 days, I just got my credit card, nothing they could do, no care for the customer, they absolutely suck and just grab your money.

First, GoDaddy completed SEO work on my behalf. However, because they failed to gather all of the appropriate information and neglected to inform me of their strategy, their work was in error and nearly useless. When I complained, they stated that they would only help if I purchased additional services. This was clearly stated on numerous occasions. This is extortion.

GoDaddy offer basic webhosting at very attractive price. However, if you trust their name and moved your site to them, you wasted your money and raise your frustration level. I never dealt a company less trustworthy than GoDaddy. Their low price web hosting worth absolute nothing. It took hours to upload 100MB file to the website. Come on, we're not in 19th century - it's 2021.

GoDaddy Review. Buyer beware. I started my own business and for first year I purchased GoDaddy’s one year service agreement to have them create my website. I spent over $5,000 for this service. After we got the website like I wanted it, I told them I no longer need to pay for their maintenance of the site. I expected that the website would remain as is and if I needed changes, I would pay them fee for service. I checked it one time after I cancelled that service and did not look at it again for several months. When I did finally look, it was gone. I called them and they said they deleted it. They also said they would not restore it. I’m not one to post negative comments about a company, but this was expensive and time consuming and I feel like they just flat stole money and time from me. My website was very basic, and it would not take them long to recreate to keep me happy. But they refused. Sincerely, Renee **, CPA Hospice Financial Consultants

I feel that I've been scammed. They will offer you a good price until you've done a lot of work setting up your site, then charge large amounts of money annually to maintain what you've worked so hard for, for a site that doesn't even accept money. I have another account I pay more for that does accept PayPal so I'm ok with that one. The one I'm referring to makes no money but they charge like it does. I'm very disappointed in this service.

We have got a charge from Godaddy back in November. I called them and the billing was incorrect and a refund was due. Now it is March and over 50 hours of my wasted time and countless calls and lies that they give each time that I call. We just want our money back.

Go Daddy claims to LOVE helping their customers with PROBLEMS (and of course selling them lots of products), or that is what the phone recording says, but that is far from reality. Tech support with this company is awful, terribly condescending, and ineffective....It's easier to Google a problem than deal with them, unless you like to be talked down to from snarky tech Tier One types or you are just a natural masochist.... You may want to have your IT department deal with them. (If you don't have such a department, good luck!!)

I have used this company extensively over the past few years but yesterday I received a very aggressive letter from their collection agency which is called Certegy Payment Solutions. I called GoDaddy and they confirmed that I do not owe them anything but when I called Certegy the Lady I spoke to was very aggressive and told me that I owe Certegy $168.03 which they say they, paid to GoDaddy for renewals on my account?! I guess that they somehow finance GoDaddy? The only solution offered by GoDaddy was to send an email to their legal dept and to their HQ?? Certegy are threatening to wreck my credit over a debt that according to me and, to GoDaddy I do not owe. So buyer beware, GoDaddy is dealing with some very shady entities that out of nowhere can threaten GoDaddy customers with debts that even GoDaddy admits, are not owed?? Seems insane!

Godaddy easily took my money and one week later set me up with someone to design a new website. This person just copied my present website and did not communicate in a timely fashion, if at all. Customer service just snowballed me from one department to the next when I cancelled my account. Five weeks later, they refused to give me a full refund even though my account was cancelled within the 30 day window specified. Promised phone calls were not returned. Excuses were always made. This is a dishonest company.

Customer Pro Account - Customer #: ** I am a PRO member and have had GoDaddy host my websites and products for over 15 years. On Feb 3 received email telling me that all my websites (12) were being migrated to a new server and as long as I don’t use WAF or CDN (I don’t) migration will be simple, I don’t need to do anything. I trusted them since all has been good previous years, no reason to check my sites. Feb 8, my customer called me and told me my bus website was missing. I checked and all 12 sites were gone. I called day and was on hold for over 45 minutes, no one ever answered. I tried again Feb 9 and was told they had to send me over to “migration support” waited 1.5 hr and no one ever came on. Tried again Feb 11 and the same thing repeated, again Feb 12 w/ same results. I put in a ticket to avoid phone ignore, and they responded with I must call in to resolve.

GoDaddy's Logo Design department is a joke! Please do not entrust this very important task with them. They promise 3 finished logos and have you engage in these useless consultations as if they really care about your preferences or unique logo needs and then create whatever they want - just to be able to say they created the logos as promised. I believe they take your money upfront because they know that the quality of the work is extremely poor and this way they can avoid you and/or fight you on a refund even when they didn't hold up their end of the bargain. The fact that Nick O, the Customer Experience Manager knows nothing about customer services but yet sits in this position is very telling that this department needs to be overhauled.

I was a client for 3-4 years and with the service I received I will close all my pages and domains. I created a new website for a new business and GODADDY service was the worst thing I ever imagined, they wanted to make me pay them extra $ 60 for a page that I already made more opening fees than I was clearly willing to pay. An absolute theft. I will try to close all my pages and look for a company that is willing to help and not steal from its customers. The problem is not the extra money, it is the quality of customer service, since they try to abuse power and make a profit for everything.

Long story: I've been with GoDaddy since 2010 helping clients maintain their website. They used to be the golden standard in the 2000s but obviously that has changed! Since my clients didn't expect much, I didn't run into issues, until one day, I decided to create a website for myself. I chose Wordpress hosting. I picked a theme, paid for it, no issues for 2 years. On a random day, I decided to change the layout of my main page and when I saved the changes, I was hit with an internal server error (which other people here have mentioned).

Terrible Terrible. It is very difficult to port number or have your phone number release to take your business line to a functional telephone company. Their services is very long and drawn out. I was trying to have Goddady release my number to add a line to a family plan which had the same day deadline as my bill and it was quite impossible to get it done as other companies release numbers within minutes. My bill was due in months ahead so I owed no money.

Outgoing emails are constantly being blocked. Sometimes there is a failure message and sometimes there is not. Even some messages being sent to me have been blocked as spam and I did not receive them (not even in my spam folder). The customer service is never helpful. They tell me to submit a form on their website and say I will have to wait for a response. I never get responses or even a confirmation ticket. I have called multiple times and they really don't care to help. They seemed to be trained only to sell their upgraded service. I have never had worse customer service. This is the first time I have ever written a negative review of a company. Business relationships are on the line and Godaddy is a saboteur.

I'm the Senior Architect for a medium sized web development firm. This is the kind of company that seems alright until it isn't... and then you're stuck with nowhere to go. Believe me, this is the kind of company you want to avoid. Most of GoDaddy's services are reliable with the exception of their SSL certificate portal which breaks often. The problem is that they practice "black-box" tech support. If there is a problem on their end then it will be escalated into a realm that is simply inaccessible, and from which they never provide information. Inquiring about the problem with first-level support will get you nowhere. If you're lucky (more often not at all!) you'll get an e-mail when they close the ticket - regardless of whether it has been resolved to your satisfaction.

Dave GoDaddy $1,100 deposit to do our company's website. Spent over an hour and a half talking with an individual to give him what we were looking for, their first sample to me was unsatisfactory so they said they would update it and make revisions. After the second revision it's not what I asked for so I asked for my money back. They told me I was ineligible to receive a refund because they did a revision. I lost $1,100 3 months and now have to pay out-of-pocket to another company to do our website.

Go Daddy forced me to upgrade my email after years of being with them. The only way for me to add an email for my new employee was to upgrade my entire email plan to the tune of $2300. I was very frustrated and asked for other options, but was told I had to upgrade all 5 of our emails to their new secure platform. I ended feeling as I had no choice and paid the $2300 only to find out a few months later that it was an optional $88 per month per mail box upgrade to security that I did not need. $50 per month times 3 for 3 of the 5 for back up on top of the already expensive emails. I only just realized this when I went to get a new hire an email set up and was forced to pay another $190 per year for this email as I have to pay for security for this one as well.

I am using GoDaddy shared hosting service for more than 3 years and basically I am stuck with them because my service renewed automatically. I am getting 503 error intermittently and the website is really slow and I installed a fresh copy of WordPress but still, the issue is the same. I called Godaddy customer support three times in a row and the issue still persists. They told me they are running diagnostic every time but never able to figure out the issue and not able to resolve it. I will say their hosting services are really bad and servers are slow and full of issues. Don't buy Godaddy hosting if you do not want to stuck with them over the phone forever.

Go Daddy adds products to accounts without the owner requesting them or using them. When called about the added products, they refused to issue a refund. The amount was $180 so not insignificant. Extremely unethical billing practices and company.

This seems to be quite a dysfunctional group to work with based on my experience. They claim they can get a website designed in 4-6 weeks. They kept bungling my appointments so that it took five attempts to make an appointment to review the website. The first two appointments were canceled by them at the last minute with no explanation. Every time my appointment was canceled I had to wait 2-3 weeks to be able to get back on the schedule. The third appointment was accidently scheduled at Eastern time instead of my local time zone.

I'm done with Godaddy. I moved half my properties away in late 2019 and left half of them there. Now they disabled my business professional email--a couple weeks ago! I have that email forwarded to my main email account and wondered why I wasn't getting my formal US govt filing alert emails. When I went into my account it said the account wasn't set up despite being set up since 2019. When I called them they said the server settings weren't right. When I asked how they were right for 13 months and then stopped (I paid for 2 years) she said there was no way GoDaddy could have changed them. Be assured that I didn't -- nor do I have any idea how that is done. In fact, because it's not linked to a hosting account, I'm not even sure it's even possible. She fixed it. Then she said she would look into it because I demanded a reason for the failure.

GoDaddy is a terrible hosting provider, it has a very deceiving business model and all in all a terrible host. Here are the three main reasons why we switched away from GoDaddy. Little disclaimer, our opinion is based on the eCommerce plan for Wordpress hosting.

They are the worst company out there related to hosting, email, domain, etc... I have been with them for almost 9-years and each year they go up in price and down on service. They add services to your bill without your authorization, they have now itemized every service and now charge for "add-ons" that were a part of my original plan. For example, Smartline and Group calendar, were not a part of my original service, however, I never used these, never authorized the charges, yet they slammed these two "add-ons" onto my billing. I had to call to get a refund; had I not called they would have continued charging me for "add-ons" I did not request an/or authorize. This is just a recent example, my experience in my 9-years and after reviewing my billing history closely, they have been doing this gradually, even more so most recently.

Customer service gives contradictory information. GoDaddy blocked me from sending emails to my clients. I followed all their instructions to unblock my account. When I replied to their response, their response was for me to retype my responses in the fillable boxes (of which there are none). They make it so difficult to unblock my account. This is a known issue and it is unfortunate I didn't Google it until today. This level of service is highly unacceptable. I have a business to run and will transfer my email hosting and domain elsewhere.

I just discovered they charged me for Email Marketing sometime ago: $208. Never used it & it was during a period I was traveling. Didn't check my credit card charges. They refuse to refund the charge. So I am taking all my hosting, etc. to another company, which is 1/2 as expensive anyway. Do your research (like "reviews hosting 2020") before going with this unethical, and stupid, company. Ethical companies get loyalty and long term profits...

My email was migrated to Microsoft 365 on 11/17/20. I realized on 12/3/20 that I was not receiving any email and reported this to customer support. Supposedly they escalated this to the advanced tech support. 21 days later it is not resolved. Poor customer service!!!

This company knowingly let a consumer through Dan.co in England take possession of my domain name -- which is my legal name. They have been trying to sell it since I was about to renew it. I have never filed a complaint before but these people are criminals. I am using .co rather than .com but they should have legal action taken against them. I do philanthropy and tutor children in need and this is not worth pursuing but the principle is. Many people could be duped.

I've moved my hosting plan to another company after working with tech support. The website only worked during off-peak hours e.g. Sunday mornings etc. I had maximum plan and following is how good it sounds from GoDaddy website - "Maximum: Intended for complex sites with high-resolution photo and video. Comes with unlimited websites and storage, increased processing power and unlimited databases." Just by looking at it, I signed up for 3 years.

This company has gone downhill so bad! I had to call 4 times to try to get my website issues resolved! The last call I was talking to a lady for 3 hours and at the end of it all, nothing was fixed! When I called Blue Host, completely different experience and they answer calls right away, not have to hold for 45 mins. I will be transferring my host to them since GoDaddy is HORRIBLE!!

Go Daddy has very poor hosting service and awful customer support and customer service. Unless you want a very slow website and an unreliable server then I would suggest you go with a different hosting company. As a website developer and admin I am constantly having to move new client's websites to a better host. Dealing with their customer support is a nightmare. I hate this company!!

Their Office 365 solution got hacked so I could not receive and send emails. I called and waited for 90 minutes waiting to speak someone listening to their music and pre-recorded announcements AND THEN THE LINE HUNG UP. Run a mile as fast as you can. This continues to happen on a regular basis. Of course they blame everything else. DO NOT USE THEM.

Absolutely amazing customer service from the Hosting Department with Nathan.... This guy was phenomenal.... I knew nothing about an FTP server, he waited patiently for an exact hour, nine minutes and 29 seconds on a phone call to help me with a successful Thanksgiving presentation for my family.... I demand a promotion for this guy.... Wooooowww, absolutely amazing.

This company is bad to the core. I have spent thousands on shoddy products and was left up a creek without a paddle when COVID started in March. I had been hosting at $38 per month with them for 2 almost 3 years with SSL, Backup and domains added on. At the start of COVID my business couldn't operate at all due to restrictions placed in Victoria. Initially, my main grievance was because I had asked for them to complete a 301 redirect from my old website domain. I had the IT member I recruited check this and they 'DIDN'T DO IT CORRECTLY!' Meaning my website had to get recognised by search engines again. Then right when COVID happened and I lost over $20K in jobs overnight, they issued me an invoice for SSL. Let me point out it was over 12 times the price I had paid originally for an SSL with them.

I contacted Go Daddy over 8 months ago, to have them switch my website over to their hosting service. They wanted $947 upfront to pay for 3 years service, which I paid, plus another $99.99 for the migrating service. It still is not migrated over-they keep coming up with excuses as to why it isn't done. When I told them to quit, and to refund my money, they refused, saying it was not refundable after 30 days. There is no written contract to that effect. They are blaming it on the current host, and me.

Unfortunately I cannot give Godaddy a negative trillion. As a long time customer with GoDaddy I have recommended them and their service to many family and friends. Over 3 weeks ago my email system security was change to a 2 step verification, which did not work and kept me locked out of email. After several weeks and many hours on the phone with support and many broken promises, they again deflect responsibility to my pc and software browser.

There is very limited functionality in the Web Builder. Example: decided to use a calendar, so my clients can book an appointment. I can't adjust times, that already have been booked on the phone or in the office. The services are not integrated, for each one you have to go manually and adjust. And still, you can do it only for 1 week. This is not making my work easy, it makes it busier! So, I can't use it! I've been their client for about 10 years and it is always the same problem. They do not offer good service and tools, but their prices are the most expensive on the market! Have to leave for another company!

I chose Godaddy for my online store. Biggest mistake and waste of money ey ever. Poor website, NOT USER FRIENDLY, doesn't do reporting, doesn't show tax collected. And when support is contacted. They are THE ABSOLUTE WORSE. They literally know nothing, place you on hold for hour or more, you must call multiple times because some of them just don't even get back on the line after placing you on hold. Don't waste your breath asking for supervisor help. THERE ARENT ANY. You're told you will get a call back in an hour..joke...5 calls, 2 weeks and 7 hours of time I cant get back later, I'm still waiting for a call back. The worse part is LOST BUSINESS REVENUE...Stay far far away from this company.

Their websites are not free. Even if you pay them, your website will never show up on a Google search. I e-mailed them to complain, and now I'm locked out of my account, and can't reset my password. This website is a scam.

I have had a hosted email account from hostdaddy for a decades. Now they are migrating to Outlook 365 and I am not going I hate 365. I moved my service to a different provider. I repointed all the DNS and things are better than before. Then I noticed that my unused email account at Godaddy is getting these Junk Emails every day. These are the emails I could never figure out how I was getting, they were addressed to an alphanumeric string at a domain with a finky name or even another alphanumeric string as a fuly qualified domain. THAT RIGHT THESE ARE ADDRESSED TO PHONE ADDRESSES BUT ENDING UP IN MY BOX.

This service drives me crazy. They make it very confusing then the call or send an email stating that your website is in danger of malicious hacking. So you buy the "upgrade" only to find out that the $1,000 upgrade requires you to use their web site builder wizard which is not transferable to any other hosting service if you want to leave GoDaddy... And the templates in the wizard are very limiting. If you are a small business owner and you care about your expenses, do NOT select this service. I asked for a refund since I never used the upgraded new wizard and webhosting service but they said, "No." This company does not have your best interest at heart. They are not a partner to those that entrust their business to their care. Move on. I hope this review helps you avoid years of frustration.

GoDaddy has been a company we use a domain registrar and hosting for several years now. When we first got them for our budding business, we loved them. Wonderful and helpful customer service, little to no issues, and just a great overall company for our money. Well, over the last few years, things have gone downhill drastically. Customer service phone wait times have increased from under 5 minutes to 60+ minutes.

Have been with this Company for fifteen years with domain hosting. Recently sought after doing more business with them by purchasing additional products. When I attempted to use a new credit card for this purchase they refused to accept it although there is the procedure for adding a new credit card to your account. They demanded I send a picture of my driver's license, my account number and the last four digits of my credit card. After reluctantly doing so under "protest" they then came back with even more unreasonable demands.

Updated on 10/18/2020: This is a follow up review of GoDaddy, which I have already complained to BBB, ICANN, and the FTC about. I received a response which says they are not going to refund my money, and today I received an email saying that they parked my new host server onto an old domain I removed a long time ago. That was it for me. I just thought I would warn everybody that this was not the same service I'd been dealing with for 10+ years. Do not use GoDaddy for anything. They are not playing by the same rules.

I have never seen a website builder worse Godaddy's. You have absolutely NO creative freedom. Just blank templates. Nothing can be moved around. The "Themes" they have all look pretty much the same and don't offer you any license to move content around or give you any options. It's just a "type here and your website will look like we tell you it will look like" template. Absolutely awful.

Godaddy is like having your favorite ice cream, being high jacked by a food poisoning bacteria. Whoever is destroying this company from within is the programming team. What a hellhole of a website.. it's design is chaos, I have no clue how to access features, pay bills and even building a website using the editor in hell. You want to know who the new Godaddy are - you have to explore. I LOVE LOVE LOVE my current hosting.. like I used to love Godaddy. Zero problems.. very easy to use.. It's SMART programmers that can make a company. DO NOT USE GO DADDY - THEY HAVE GONE TO THE DUST.

17 days !!! my websites down and the issue is cPanel freeze and after restart many times the customer support told me upgrade to double core and ram then I agree and now 17 days all my websites down and every day calling and chatting 3 hours or more. And now I received email "Based on request, I've reviewed the situation in reference to the lost databases during the upgrade to business hosting. I was unable to restore the databases." This is the answer. The database damage by GoDaddy hosting team, and now block my number.

An error has occurred, please try again. If the error continues, please contact support. Every other day I have an error in my account. There is an issue with the server and none of the representative are capable enough to solve it. And the issue is persisting for more than 14 days as of now, and I have multiple websites hosted on the server, it's complete loss of business for me. Not able to upload any images through Drupal 8 Admin Media Library.

I have 3 email accounts from GoDaddy. Out of 3, one account is working fine. Other 2 are not working. When I check with their customer support they acknowledged it's their server issue. It's been 24 hrs since this issue (9/16/2020), no response till now. They are not even sharing any reference number/Ticket number for our issue. So when I call second time they are starting from the beginning asking for all the duplicate information. This is really frustrating. All their promise of 99.99% Uptime is all FALSE. Their service is also pathetic and their customer support is also horrible. NEVER OPT FOR GODADDY SERVICE.

I spent 6 hours on chat with Godaddy support yesterday. The only thing accomplished was to get asked for PIN and other verification 3 times with absolutely no help. I started a chat support session and explained my issue to the tech who was clueless, after quite some time going back and forth I got disconnected. I got back in the queue and had to wait again for an available tech. Got a different tech and told him I just got dropped and he said he would pull up the previous log. He asked me to wait a few minutes, I waited an hour and a half, asked how things were going a couple of time, I told him I was frustrated that I had to proved my multiple forms of verification for the second time when he had all that it the chat log. He assured me if we got disconnected I would not have to go through that process again just to continue an ongoing chat session.

I actually used to rave and recommend GoDaddy, so this is truly disappointing. If I had to guess, I'd have to say it might be because their reps are now working from home and not under their management's eye that they feel they can respond to customers in the snarky, condescending tones I experienced today! (They are working remote per the hold recording/wait time explanation, etc.) I called for assistance, and where previous reps (when they were in corporate offices) were more than helpful, BOTH of today's encounters (I had to call back because the first rep didn't want to stay on the phone with me while I got connected (FTP).

Godaddy has fraudulently been activating auto renew on my domains. They charge me multiple years then extort me into purchasing those years stating that they can not renew for less amount of years. Talia a manager has multiple times threatened me that I will lose my domains if I do not renew for multiple years. We are in a pandemic and they are extorting customers during a pandemic. I will be filing a class action lawsuit.

Long standing issues with website hosting. It seems that every-time I rang, Go Daddy were keen to upsell me yet another product or service. When I finally had enough and wanted to cancel my annual hosting, they refused to provide any refund as it is apparently "company policy not to provide refunds after the first 30 days"... I don't think this is fair at all considering it is a yearly subscription and there are over 6 months remaining. Go elsewhere guys and deal with real people, not robots!

I bought 2 hosting from them, both had massive problems about malware and speed. Instead of resolving or upgrading, they are pushing me to buy a completely new plan with zero discount. Why do they even have those crappy solutions?

I bought my domain and email services with them. They were showing as bundle for $12 but eventually paid separate $12 for domain and $24 for one year one email. Icing on the cake, the email account didn't work for a good 3 weeks and Godaddy is refusing to refund it now because it's 5th week since I bought it. But first 3 weeks the email didn't work. Very frustrated with their service.

Their 24/7 support claim is misleading. Poor customer service and even poorer business practices. No support whatsoever. Rude agents will hang up the phone in order to not cancel your subscriptions. In my opinion, a class should unite.

They eventually got my website live, so I've increased the review to two stars. I suppose if you have a lot of time, a forgiving soul and the patience to do some things over again then you can be satisfied with the service here.

In 2018 I was contacted by GoDaddy's salespeople and encouraged to upgrade. They told me that using everything would be easy (even after I warned them of my inexperience with these things). After I paid, I discovered that things were not at all easy, and when I contacted them they were extremely unhelpful. Almost immediately after my purchase I asked for a refund, which they refused. I will try to find some use for the hosting that I have with them, but I've decided to cut my losses and move much of my main web work elsewhere. I don't really have any recourse at this point, since I was foolish in getting conned, and nothing they're doing is illegal (unlike other reviewers).

In January 2020, Godaddy offered to update my website for a charge (2500?). Later I learned I paid for them to built a website from scratch, not update. This is not what the salesman offered. Each time I requested my money back I was offered another option of service. For 5 months there was back and forth trying to design a website, which I do not have a creative bone in my body. My prior website was designed by someone without my input except for writings. After much haggling with Godaddy, we made a little progress though it was not my preference. There would be days/weeks between upgrades and changes. I could never speak to the developer. I always spoke to a middle man.

I know how to web design, but they sold me on the idea that they are professional web designers, and they will do it until I am happy. It was not cheap. $3000 for web design and hosting for 1 year. They are sneaky, they didn't tell me they have a 15 days return policy. My first appointment was 20 days later, so I missed my return date. I said, "Okay fine. Let's do this." They promised me it takes 24-48 hours to update or make changes to my site. They lied, everything takes a week, and they didn't do it right, then it took another week. I had to correct their spelling and repeatedly mistakes. I know Wordpress and I did my personal website using WP in 2 days.

Godaddy has been screwing around with me for a week ... holding my domain hostage. I needed it transferred over to my Siteground service. I sought help three times last week to lift privacy settings and unlock my domain. The last time, I finally received no errors. Now Siteground says Godaddy won't release it!... AGAIN.

I have been a customer since a few years, and host three websites with associated mail with GoDaddy. In June, all three were hacked at root level. Despite the official announcement that customers were noticed, that is not the case. GoDaddy assumes no responsibility for three Websites having been demolished and claim this is customer responsibility for not having purchased even more add-ons. Additionally passwords for all email accounts were hacked as well, which seems of no interest to this gigantic provider.

Godaddy has the worst customer service. Their representatives only care about selling you their products and do not help at all. I called for one issue four times, and each time I get a different answer and an offer to buy products. Each representative tried to sell me a different product instead of helping me.

We have been a long time Godaddy customer, with many services subscribed and pay them a handsome sum every year. However, when it came to getting a refund on a service cancellation, we were denied the refund. Customer service rep did not listen to our case at all, and kept saying the same thing again and again, stating that the service was paid for and we were outside of the 30-day refund window.

I purchased some domains with Godaddy in Australia and they set the domains on auto renew. Godaddy kept taking funds out of my account. When I tried to log in I was trying to log in from the USA site not the Australian site. I asked them repeatedly to stop taking funds out of my account. Rather than telling me I was trying to log in on the wrong site they let the direct debits keep happening until I figured it out myself. They are not helpful at all.

I’m going to relate my experience with GoDaddy’s web development. On June 12, 2020 I paid GoDaddy $3,006 to build a website. I had done a temporary website myself that contained everything I wanted and all they had to do was duplicate it. I even included a list of specific items I wanted. On June 17th they had posted their first attempt. I could not have been more disappointed. It was nothing more than a down and dirty attempt that completely ignored what I had asked for. I figured I could get it corrected but was told that no corrections could be done until we had a revision meeting on June 26th (9 days of nothing being done).

I have been hosting my business site with Godaddy for more than 10 years and I have purchased consulting from them for Search Engine Optimization. I've had to call with questions many times and was very impressed each time that I got a human on the phone who spoke great English, was friendly and understood exactly what the problem was. Occasionally I had to be transferred to someone else but the quality of the service and the courtesy were always top notch. When I hired them for SEO services Godaddy registered my websites with dozens of directories and improved the keywords to get more hits. Once I even got a refund because they could not do what I wanted done. No hassles, immediate refund. I just wish all the other companies I deal with were that professional, that prompt and that honest.

I am not familiar with computers, websites or WordPress. I purchased a domain through GoDaddy, hired a tech and had a website developed by a tech I found online. Long story short, I know nothing about website development. My error was that after the website was complete l, and $1200 spent on the website, the tech hijacked the website to Namecheap and wanted an additional $500 to transfer it back. HE WAS TRYING TO GET ADDITIONAL MONEY AFTER I PAID HIM $1200. I found out the company that it was transferred to was namecheap. I got in touch with them. They investigated the situation after I sent them proof of not only my ownership information, but asked them to call the phone number, my number which was still on the website. They called and I answered.

This January I paid to renew my two internet domains. For 30 years I've worked to develop a violence prediction tool. It's saved 640 lives already in Chicago by targeting 147,000+ high risk youth with jobs, mentors and anger management. I just found out Godaddy.com just resold the domain I paid for on 22 January 2020 to a Wuhan China domain squatter. After days of calling consumer affairs I am going after the executives. Why do these people continue to be in business?

I have 3 websites with GoDaddy. They kept going down for months. They told me it was my fault and that they needed to re-build or just change my hosting plan etc. Sold me more products and still did not work. Eventually someone went in and they did something to the DNS and they would work then go down again. This happened several times. Then someone eventually told me there was malware on my sites and sold me a package that they said was for all 3 sites. Then only applied it to one site.

I wanted to buy a certain domain name for my company. This domain name was already owned by someone and was for sale at around US$ 65. So I went ahead and bought it. Then, after the payment went through, I was told that the owner of this domain name is actually selling it for 500 USD! So I turned down the offer and asked for a refund of the original 69 USD, which by the way should never have been charged in the first place. After a couple of email exchanges with GoDaddy where I was asking for a refund, they stopped responding me. So I tried the chat on their website. As soon as the chat agent was informed that I wanted a refund he stopped responding to my questions and I had to close the chat. Still no refund on the account after weeks of trying to contact Godaddy. This looks like downright theft.

I am a developer and I had published my website and it worked well without any issue during the whole time. However, the website suddenly showed 404 error. I contacted to the customer service and a hosting team(?) member came to the chat and asked me what's the issue. I said my website url suddenly does not work, and also any changes via ftp were not applied on the website. For this, the answers I heard were amazing. They were basically "I am sure that your script(code) is wrong. If you put right index(???) it must be fine. Also I see an error on f12! Contact to a developer around you." He looked just so unprofessional, silly and even stupid. How scripts that worked for a month (even I checked 3 hours ago before the issue) can suddenly make a these server side error?

I've been a loyal client & reseller for 20 years. However, now I have a bone to pick with Godaddy. I've been trying to transfer two domains away from Godaddy, I went through all the steps, code the transfer code, and Accepted the transfers. Everything by the book. However, without any explanations or reason, they are blocking the transfer of the domains. It's been 72 hours now and I can not get through tech support. The wait is infinite. I finally waited until past midnight to call, now to my surprise it seems that they have a "technical glitch" that prevents them from routing my call (A.K.A. they seem to have stopped 24 x 7 support).

GoDaddy is engaging in unethical business practices and price gouging potential small business. It's extremely difficult to develop and name a new business, I spent hours thinking of a business name and searching for available domains. When I finally made a decision, the domain which was previously available for $10 was now owned by GoDaddy and was available for $14,000. Per other reviews, Go Daddy has analytics on what domains individuals are searching so they can auto purchase and hold ransom your new business name and domain. It's unimaginable that GoDaddy would stifle a small business before it even starts especially in a environment where small business are folding daily. Shame on them! Please do not do business with this company, support another domain registration company that supports small businesses.

This is the ABSOLUTE WORST FRAUDULENT COMPANY I've ever dealt with. After stringing me along for months building my website and getting everything wrong when it finally came time to publish it they sent me emails they were deleting it because I broke their terms of service with no explanation when I did nothing but send them the material. No explanation offered after 10 phone calls. Bunch of twisted CEO's work there. Sickos. Stay as far away as you can. Avoid these **.

Awful company. Been with them 10+ years. Searched a domain yesterday, available, 50$. Go to buy it today, Godaddy owns it and wants 2,000$ for it. This is the SECOND time they have done this to me in the past year. I'm over it. I would recommend you never do business with this company. They use algorithms to follows searches, and when you find good domains they auto-buy it before you get a chance to check out. This is called "domain name front running" and while not illegal it is unbelievably shady. Stay away from Godaddy, they will scam you and steal your money. I am transferring everything I own to name cheap dot com, a wonderful competitor.

GoDaddy is an unethical business. They make it almost impossible to cancel or change and will charge things that you do not want and will not refund. They hold onto your personal information even with written directives to delete it all and to cancel everything. They look bright and shiny and make it easy to start an account but it's very difficult to cancel or change. Stay far, far away unless you want them to take more money every year even when you try to cancel.

Godaddy is the worst Internet company I have ever had the misfortune to deal with! (and that's judging them on the positive side, by which I mean I'm not claiming they're outright fraudsters, but rather just totally inept and incompetent, but I could be wrong about that!) I am a registrant holding hundreds of domains. But I have had several customers with UK domains who have in the past attempted to transfer their domains to Godaddy. The result? At least one *lost* a very valuable domain due to incompetence by Godaddy, who failed to alert them that renewal of said domain was required! Others have been unable to get their domains up and running for weeks.

I had the worst support experience with Godaddy, I wanted to downgrade my hosting. First, they disconnected the chat and later when I contacted them they misguided me asking to renew for 1 month and then we will do the downgrade. After I renewed for 1 month they immediately told it is not possible. I need to cancel and get refund and then downgrade by purchasing new. I wanted to know why didn't they inform me this first. Then they keep saying the something again and again and it was no use and for this I spent more than 5hrs.

Always trying to scam you out of a few extra dollars, will reset your domain to auto renew, will increase fees without notice, customer service is based in India and poor at best. Puts up barriers to stop from canceling services. Will try to find a way to blame you for their issues.. avoid at all costs.

AVOID AT ALL COSTS EVEN FOR DOMAINS. Their control panel is painfully awkward to navigate, their support will leave you running around in circles for hours and if you want to renew a domain name, they try and force you to use "domain protection" which should be free anyway but costs £30-40 per year on top of the renewal. Want to remove it? Good luck, it won't let you delete it from your cart when you checkout. Thinking about contacting support to get it resolved? Enjoy wasting an hour of your life running around in circles. Removal of this should be simple (not that it should be on there in the first place) and the security code system DOES NOT WORK. After multiple attempts the codes sent do not work. (No it's not a typo, extra space or the previous outdated key!)

I have purchased a Reseller hosting plan for Year and 2-3 times in year server stop working. Most important point is they are not able to resolve the issue till 1 -2 days and every time they said our tech team is working on it. Support team reply - They need to update IIS setting of each domain because their team make any change. "Sir it will take time because it is a Plesk Panel and you know it is worst panel with slow speed. In Plesk we have to do one by one setting for each domain so you required to wait till one day because I will do it or you can do it by yourself." This is really worst service provider.

My account # is ****97 and I have lost my two factor authentication. I requested through your digital platform for turn off the two factor authentication. Your employees are so stupid and helpless people handlining my case. No one helping me instead of asking stupid questions. I am ending the long relationship with Godaddy and I am closing other business accounts with Godaddy.

On 4/23/2022 we had a Rollup awning installed by ROLLUP awnings Holbrook NY 11741. When they arrived for the installation, the installer said that he could not install the awning that the salesperson Gregg (the owner's son) was incorrect on his measuring of the size of the awning and installation parts. Needless to say we were quite upset and he said he would call the office.

What a money grabbing company, I was so shocked to see that in this time of economic challenges and with the pandemic. We were trying to send to our tenants and owners updates regarding the epidemic and we manage many properties with concerned tenants and owners. We maxed out the 250 emails to send out as we manage well over that amount of property and when we called in, they informed us only if we paid more money would they be able to up the limit. This is a true crisis where people should be pulling together. Not trying to price gouge on a market with people in need.

I went to GoDaddy to build a website and started a chat with someone for help. The chat person sent me links to complete the process. I used the paid website process and somehow it said free trial process, even after I paid. I called godaddy and the person I talked to sounded reassuring but put me on hold 3 times and each time coming back from a 10 min hold responded with a higher price each time that I needed to pay to get my website processed.

Stay away form GoDaddy. They are amazing when they first sign you up but let me tell ya when it comes time for renewal the fees skyrocket and they purposely don't notify you so you can shop around for better deals. I called in twice to the billing Department and spoke to two of the rudest guys who could care less about keeping me as a customer. BUYER BEWARE. STAY AWAY FROM GODADDY....THEY ARE AWFUL!!!!

I have had hosting service and I have purchase domains from Goddady for more than ten years, and as years go by I am more and more dissatisfied with their service and their business practices, their tech assistance is nonexistent, their technicians are only there to sell you more products, I recently purchased their SSL Certificate which they charged me around $80 and they leaved me alone with the installation of the certificate which never worked, they will not offer any technical help, they will offer you to install it for you, for which they charge hundreds, I have already started to migrate my hosting and websites to Hostgator.

After years of building our business and paying the fees upon the advice of the GoDaddy support department, our site goes down and it take two days to restore! Then the site runs extremely slow. Click on link, wait 20 seconds before GoDaddy starts to process the site. GD support tries to sell the fix to what they broke! $4,300 for a new faster server! GD is a fraud! The support team are commissioned sales people that you must not trust! They sell fixes to what they break! Avoid GD and become part of the class action to put them away!

This company is not in business to sell domain names but to continue to overcharge and rip off their clients after the sale. They will trick you into a low buy in then the renewals are outrageously priced and they will charge your CC without your approval for a long term renewal on YOUR website. DO NOT USE!!! I'm thankful to my bank who managed to reverse the huge amount deducted by GoDaddy and credited into my account.

My old website is now linked to a **site. GoDaddy is the registrar of the domain. Informed and asked GoDaddy to stop the domain registration. Reply is 'no' and found out that GoDaddy is active courting ** to be distributed through them - https://www.godaddy.com/tlds/**-domain!!! It looks like GoDaddy has no problem being an accessory in ** distribution.

Worst customer service. Technical Support Department is not helpful at all. They dont care about customers but only concerned about you signing up for their additional services or purchasing additional features. Would not recommend to anyone! We spent 3 weeks and still our concern is not resolved.

Migrating email to Exchange there is a serious lack of transparency of what is going on and neither the emails nor the website UI provides useful information. For an internet services company there should be much better support. Had to spend a total of 9 hours on the phone working through GoDaddy issues.

This company is not in business to sell domain names but to continue to overcharge and rip off their clients after the sale. They will trick you into a low buy in then the renewals are outrageously priced and they will charge your CC without your approval for a long term renewal on YOUR website. DO NOT USE!!!!

Their price seemed very reasonable when I made the order. It actually included some unnecessary services at no additional cost. A year later one of those services was renewed automatically with a big price tag and I was charged unexpectedly. It was very hard to find out on their web site where to cancel the renewal (it might be better now). Also, apparently they sold my contact information to the web development companies and they kept on calling me... Very annoying. Please be very careful when dealing with Godaddy!!

Being new to Godaddy.com I was quite excited about the domain offers. The ones I selected were $0.99 each. Can't beat that can you! Once in my cart they were considerably higher than the listed price, but still relatively cheap so I proceeded to try and pay for the 5 domains I had selected, total $50. The credit card payment didn't go through - that's ok, it happens! When I added the same domains a second time, for the same period the cart value was now $120. I asked their CS what happened but they could help. Wondering if they have an algorithm that pushes the price up after initial interest. Either way I felt very cheated. Please be vary careful and double check your cart value before checking out. I won't be using them again.

So, one day I get a call from GoDaddy asking me what I think of their services. I explained that I am generally happy with their services and that I have a domain name simply for the associated email address. The very next week I get an email from them telling me that they no longer support the free email that comes with domain names registered with them. They have received payment from me for the next year already. That is a despicable and hurtful thing to do to someone. Call them, find out what they like and are happy with and then discontinue it.

Tried to set up an account, thirty minute conversation with someone from India, was minutes away from finalizing the account, and the conversation was dropped. Started a new conversation with a new agent, thirty minutes later, while confirming the shopping cart, the conversation was disconnected again. Third agent on the line offered help but had no information on the history of my conversations, so wanted to start from square 1. If they can't hold a conversation, how do they host a website?

I bought domain and hosting from Godaddy. I am suffering many issues like Error found, hacking and unable to open some links of websites. They don't have any solution to their issues. They always ask to upgrade the plan no matter what's the problem! Totally worst service! Don't use it ever.

Stop targeting website developers. We know how crap you are. Yet I watch music while I build and get smashed with your ads 2 to 3 times in a row between songs at times. Like I strongly suggest against you as a company to all my clients. I can get better for $1 per month. You can't even speed up your parking pages. That is a joke when it's 280 ish kb and I can make a 4mb page load faster with better optimization scores.

I purchased domain name and hosting from Go Daddy in December 18. This year I did not renew my hosting and all the blog posts that I had made in the year for which I had made the payment disappeared. My website disappeared. They charged me Rs. 5000 for backup. I was forced to purchase hosting for another year to receive my backup.

I can't even write down my experience with these guys. Just use other alternatives if you can. I will find one weekend one of these weekends to detail their refund policy, how they delete your domain without even reaching out to you, and how they are prepared to lose business from someone who has done business with them for years - just because they cant waive 60 bucks known as "Expert Services - WSB Restore - Onetime" - My domain was deleted because, for some reason, the autopay renewal setting somehow ended without my notice. But can they even try to understand your predicament? No! Well, good luck using them for business.

I recently had some old domains renew from 10 years ago that I had completely forgotten about on a credit card I no longer use. Luckily for Mint, when I was reviewing purchases I saw the expense. (I HIGHLY recommend the Mint app btw.) I called Go Daddy 20 days after the charge and said I would pay for the portion I used (20 days) but the rep said it was not an issue and I would get a full refund. Flash forward 2+ weeks and no refund had come so I called back. This time the rep said that since I technically owned the domains for 20 days I have to pay the full 10 year renewal. So 20 days cost me 3650 days... insane. I would have even understood if they had said I have to pay for 1 of the year and refunded the other nine on these multiple domains, but 10 years due to a technicality is just highway robbery. I had already switched to Google Domains, but I highly recommend you do too!

I recently used GoDaddy website builder for 1 month trial. They charged me over $200 after my 1 month trial, even though I never selected a plan. All I did was click "TRY FOR FREE" and "CONTINUE". There was never any agreement to be charged after the trial and they just billed credit card of mine they had on file. This is outrageous! Has anyone else had GoDaddy charged them for their website design and marketing services without permission?

I was drawn into the GoDaddy company helping me with my social media, I thought I would try it for a bit, that part wasn't bad, but I didn't feel I got enough traffic from it and they were not able to post to Instagram after the 1st month of my service. The worst part was that they kept pressuring me to use their website instead of my own, which I had just had rebuilt. They said if I discontinued the service with them that nothing would change for my own website, it would go back to exactly the same as it had been before- this is the rub! It did not!! They completely wiped it clean!! I luckily had files saved, but now have to pay my designer to rebuild it with the files he saved. I would never recommend them - so this is just a warning to the consumer! Hope it helps.

On Jan 7, 2020 I clicked upgrade on Microsoft through GoDaddy. I thought this was going to list the upgrades, instead this purchased the upgrade. Today is Jan. 9, 2020 and for 2 days no one has been about to help remove the upgrade from my account. I was told I would have to delete my whole email and all the history and start over if I did not want the upgrade. I would not use any additional products through GoDaddy because their customer service department can not service the products or help fix a simple one-click error.

I called up the day before my domain names were due to be renewed to cancel them but was advised I'd been charged a week earlier and that they couldn't be cancelled yet. Even though I advised that the domain's original 1 year purchase doesn't expire until tomorrow, they advised I still couldn't cancel the next 2 year renewal and can't refund me the $500 they had charged me.

Our Business has hosted over 20+ domains, business email, and other services with GoDummy for over 10 years. We've tolerated the over priced renewal charges for domain names and everything else but in 2019 they decided to double their email plan fees, take it from 15 emails to 5 and then charge $23 for each email. We decided to downgraded a few days before renewal and were still charged the full amount. Contacted customer support. They said they would refund the overage and then got an email saying they rejected the refund. Needless to say we will be moving all of our domains, email, and other services to another provider. Clearly GoDummy thinks that a $230+ refund is worth the cost of a $10,000+ spent customer so whatever. Do yourself a favor and pick a different provider for EVERYTHING.

We have been with Godaddy for years. Building up a portfolio of 1000s of domains. I had a great account manager who was extremely supportive, responsive and always there to help. Whether it was assisting with tasks, or getting us the best possible prices. AND ALL OF A SUDDEN. We were upgraded to “VIP” as we had enough products to suitable for their premium service. Yeah right! They stopped the previous account manager from contacting. The one that was extremely helpful and always available.

I signed up for a Godaddy business phone line in May of 2019. That same month I determined that the service was not suitable for my business needs and placed a cancellation request via the godaddy site. My cancellation was never processed. To date I have charged $79.73 for a phone line that I have never used. Customer "service' informed me that I cannot be refunded the monies paid as their cancellation policy will only refund funds up to 48 hours after payment is made. I will personally never use any of this company's services as this interaction has amounted to nothing short of theft.

Today Godaddy stopped my email from working. I bought a product which included a free email which I have been using for years and today when I called to see why my email had been suspended {This account is suspended} they told me that my email is not free anymore and to pay or leave was their answer to me. I bought the package in good faith which was part of a deal and feel at this point I am being abused by Godaddy and my customer rights are also being abused by Godaddy, my email is not working which is my business and personal email, which is my lifeline to my clients and friends and family.