Godaddy.com

They steal from you! Even if not on auto-renew and won't refund it!! Stay away. I don't recommend them at all. There's no CSR in the US and they'll ignore you too. Horrible services. You try to get to anyone and get the run around. I saved all my communications with them and they are the worst. Don't get robbed!

We've been hosting our 30 professional websites, domains, email services and VPS for over 11 years at GoDaddy. Their tech support used to be fast and very professional. But since mid 2022 their overall service quality has been degrading. Our most recent experience happened on November 13th, 2022 when GoDaddy decided without any warning, without our consent, to migrate our email services to GoDaddy 365, a sub-product of Microsoft 365. As an immediate result, we could no longer use, send nor receive emails for over 4 days because they did not check some basic security during the transfer process.

Sign up was very quick, received an email that I was "ready to begin accepting payments". Tried to read terms and conditions, but all links were broken. Made me concerned. Sure enough, GoDaddy refused multiple (repeat) client's payments on "suspicion of fraud", held all of first day's sales pending a very long list of requirements, some not achievable. Refunding clients was only options, warned that refunds may take 5 days. Total disaster and very embarrassing. Further, after 1 hr hold, was told by useless phone agent that "no manager exists" for me to talk to. Stick with the tried and tested - payments is the center of any business.

Stay away!! Customer service rep was rude and abrasive! Requested to speak with a supervisor and rep hung up. It appears reading reviews GoDaddy has a habit of misrepresenting services. When asked a specific question reps become defensive and hang up! I question in my mind what kind of scam is GoDaddy using with their customers. Reading reviews too many appear to be fake! So buyer beware! There are many other companies that will appreciate your business. GoDaddy doesn't!

Godaddy commits fraud and I have a proof of that. I was searching for a domain name for a client and took a screenshot of the available domain name. I sent the screenshot of the available domain name to my client in a few seconds and when the client searched for it, it showed the domain is not available and a broker will help in getting it. I have the timed screenshot of both the things and it is nearly impossible that someone else was also searching the same name and booked before me. DO NOT SEARCH DOMAINS ON GODADDY. SEARCH ANYWHERE ELSE AND THEN BOOK IT WITH GODADDY IF POSSIBLE.

Our business website has been down for 24 hours now - just a blank page. Their so called advanced tech support has no idea when it will be back online, all they keep saying is all hands are on deck to address a server issue. It has been over 20 hours since all their hands have been trying to solve this issue. How incompetent are these fools they hire to handle mission critical websites? Find another company, anyone will do a better job than Godaddy.

Awful company, spoke to Nongam and Sagan on Live Chat and they are refusing to refund an auto renewal for an unused domain which was not authorised to be charged to my card, when I am cancelling well within my 14 day statutory right as a UK consumer. Their own contract states that as a UK consumer I have 14 days to cancel products and services ordered from GoDaddy, yet they are insisting that a refund is not possible.

Terrible service, all my website was suspended without informing me and locked my account.. Why don't send email to me before your company lock my account? I will never use GoDaddy service again in future, I will tell all people don't use GoDaddy service, GoDaddy is a very unsafe company. I already contact with their customer service for more that three days, they only tell me wait, wait... Please unlock my account!!!

I was a customer of Godaddy.com for 14 years, more or less satisfied, until, for some odd reason could not access my account. I reported to customer care and it took them two month to reinstate the account! Meanwhile, my credit card was misused, someone tried to sell me my own domain and to top it all when they reinstated the account all my emails and archives were gone and customer care just said "tough!". Stay away off GODADDY, substandard security, poor customer service. My customer number is ** just to ensure how genuine is this complaint.

The wait times easily exceed an hour only to be disconnected once you've actually spoken with someone an additional 20 minutes and given them a "call-back" number which they never use. I've been their customer for 15 years, and they used to be good prior to 2019. There really isn't any customer support at all anymore, no accountability whatsoever. Haven't been able to access my account or websites for 3 days now, been trying to get it resolved, but just keep getting disconnected after long waits. Incredibly frustrating.

I've literally waited hours to get a minor problem fixed. As a website designer, I need quick, knowledgeable customer service. I will not be accepting any clients who come to me with GoDaddy from now on, unless they agree to switch hosting. Terrible.

- 2 Hours 40 minutes spent on their online chat + 3 hours on phone, only for them to tell me, "Sorry, our agent sold you a product (BY MISTAKE)." We can refund you but we can't compensate you for the time, effort, anger, frustration we caused you. Also, their agents are not honest. They first told me that I can save the chat transcript. And then they said that they do not have this option. Also, they refused to send me a copy of the chat. I will NEVER recommend them to anyone (that I care about).

June 2, 2022 paid Godaddy over $5,000 (over $3,000 for website design and over $1,200 for hosting) and the designer or designers make a completely unprofessional, made-up material website after I sent them 3 to 5 examples of full content websites to draw info from and combine some of the designs into a creative design for me. Then finally after months of complaining that I do not want that info nor their images, they just MIRRORED a website that non-professional me made! Oct. 28 2022 And it is still not published! This has cost me thousands of dollars of lost sales!!

For security reasons apparently Godaddy changed their website user platform, rendering your current site stagnant and not mobile friendly. Your options are to redo your website from scratch, and if you are a busy business owner you know how little time you have to do these things. OR pay 1,900+ dollars to have them do it. I had paid for 5 years of hosting at $795 40 days ago before I realized this situation and decided to cancel and get a partial refund for remaining 5 years - 2 months. NO REFUNDS! I am currently being charged 16.99 every month on top of what I already paid because my old website is still running and I haven't made a new one on the new platform.

RUN, RUN, RUN as fast as you can!! This must be the biggest SCAM I every had. If you read this review and still get scammed, it would really be a shame that you fell for their big name. Never ever make a mistake buying a domain from Godaddy, They are thieves and can digest your premium domain, I have a premium domain on my business website with massive SEO traffic on it, I had invested Thousands of $ in 3 years in regard to SEO of that domain, the domain is under my ownership since 2019 and out of the blue I got an email that my website is under some malware attack and we are suspending your domain.

GoDaddy was great for 4.5 years until they slowly began limiting what the CS folks could do. Then they offshored to the Philippines and the customer service has gone to hell in a handbasket! 1.5 hour hold times and then disconnected. Request an American Supervisor- disconnected. They want to TEXT and yet they ask the same question 3x- what is going on AFTER you explain it in detail! It's also a total joke that now you have to pay-YEARLY-for Microsoft Outlook! Used to be a ONE-TIME charge! How is Microsoft getting away with this?! They enough money and now want more! This world has really gone bonkers! I DO NOT have DAYS to wait on hold to get resolution!

As of today, it's been 7 days since we sent this company the request that two-step verification be removed in order to open service tickets with Godaddy. Our distribution email service has not been working and we tried to open a ticket. So, they simply have "too much" of a backlog. However, their own website states that a maximum of 72 hours should be expected. I call them twice a day with the same answer, "Your request is in queue and nothing you can do until you receive an email from us." Seems every time I call to follow up, they send me back to the end of the line. BTW, no way to escalate with them. It's talking to the guys in the call center and that's it. We as a company have made a decision to drop their service as soon as we are able to open a ticket. So, no way we are going to risk our operation with such an unreliable company.

I used Godaddy for several years. They moved their support to India. Use to call Customer service and talk with someone and get problems solved. I was unable to install my backups. I spent over 20 hours on tech support chats, some lasting several hours. Nothing was accomplished. Also, I was charged 4 times for my email $77.64 each in one month. Again several hours trying to get refunds. I was told not to worry, two weeks later I received one, and 12 days later another. Now I'm told to contact "verifypayment@godaddy.com", I did and got a response saying I would be contacted within 72 hours (5 days ago). I moved our site and other products from Godaddy. Their support has gone to hell, don't waste your time and money.

I signed up for a 10 year unlimited email service from Godaddy about two years ago. Recently they said I had to move to Microsoft 365 for email. I reached out to a IT company and after they got involved, recommended I go directly to Microsoft 365 through Microsoft, and not through Godaddy as the benefits were more and the price was less. Thinking Godaddy would refund the unused portion of my 10 year email service, I called godaddy. They said their policy is to not issue refunds in this case if you leave godaddy. So, in effect, they said, "Unless you stay with us and we can charge you more for less as compared to a different company, we will not do the right thing and issue a refund." This fiasco cost me $1,200. I will never use Godaddy again and I advise you not to as well. I am a CPA so am well versed in financial matters. They run a big con game in my opinion.

My domain is down because someone hacked my account, Godaddy support charged me $243 to restore the website. One week passed and the website is still down. When I called the tech support hanged up on me.

Been with GoDaddy for many years, products have been OK though they always make you buy more than you expect, the essentials always needing to be added. In July they stopped email services not using Outlook and forced us onto Outlook. My company uses Apple and email got lost and the service did not work. GoDaddy refuses to refund having broken the contract and caused my company a lot of headache, cost and concern. We moved to one.com which is much better, both in terms of service and flexibility.

Godaddy, running business in India without physical office. Anyone can Hack your hosting site if you Host using godaddy portal. When you call for claim customer reply, "Our USA office will handle legal terms." I strongly suggest avoid godaddy.

These guys have no clue what they're doing with building websites. They convinced us to go with their marketing team on a website re-build since they were our host - and they couldn't even copy over our original site. I had to give them instructions for EVERY SINGLE link on our page. After 6 months- we hired another website builder who created a brand new design in less than a month. GoDaddy made over 100 authors admins on our page at one point instead of "authors of published articles". They would update 1/20 items every request and could not take initiative to make our pages uniform. Complete waste of time and money and we pulled our hosting from them after this debacle. Customer Service is a joke and did nothing to help resolve the issue. They took our money and refused to refund any of it. Run! Do not use GoDaddy for any services.

I used a GoDaddy representative to purchase an after-market domain on 9/2, but was informed today (9/7) that the seller wasn't able to perform the sale. The domain was originally posted on both GoDaddy and their affiliate, Dan.com, for a minimum bid of $1,000. After being notified of the issue, I spoke with a representative at Dan.com, who reached out to the seller, to confirm his/her ability to sell and to present my offer (the same offer amount that was already agreed upon).

They sold us an upgraded web hosting and security package and due to their ineptitude, they did not set up their own product right which caused our website including more then 30 hours in blog work to get completely erased and per them, it's a COMPLETE loss. They refuse to do ANYTHING about it and regardless of the losses, I'm mortified. If anyone wants more info on this please reach out. They even sent a letter taking responsibility which I'd be happy to share. Will be seeing what can be done legally.

GoDaddy used to have excellent support, but lately it has been unbelievably bad. I bought 2x domain migrations and have to call customer services for next steps. Money taken. Every time I call I wait 22 minutes, before some agent tries to put me through to Arizona where the migration department is apparently. As I type I have been waiting an additional 25 minutes - in total 47 minutes and counting and no sign of anyone on the other end of the line yet... Oh and this is my 3rd attempt. What do I do next? Their chat function on the website appears to have been disabled. Shocking and frustrating. Just want a refund at this point.

Previous experience includes GoDaddy holding hostage my email after canceling it in the middle of the day, the day payment was due. I am a person with multiple disabilities who has struggled with GoDaddy's platform from the beginning, including being forced into autorenewal, because the "link" to deactivate was not active. I am now having similar experience as I attempt to finish divesting by transferring my web domain away from GoDaddy. Instructions continue to be unclear and access to barriers abound when attempting to access support.

Forgetting a password cost us dearly. Our business emails were shut down due to Google's change in plans. It was necessary to log in to GoDaddy to resolve problem. The recovery email (gmail) was inaccessible. I spent minimum 2 hours per day on phone with godaddy, with promise of help and end result was min 12 days of no access to godaddy account. Still no resolve with them. After all this time. 12 days for a password reset is ridiculous. I sent them goverment ID's to prove identity but I was told they were backlogged and it would be 3 days, then 5 days, then 7 days, then 9 days then 12 days for resolve. They say there is a "team" that is backlogged. Most people I chatted or talked with were very polite but unhelpful. Only one person was outright rude and unwilling to help. We will be taking our business elsewhere as soon as we are able to.

I used GoDaddy for a domain name and web in 2014. $300 later for no email and unknown fees I got rid of them. I was suckered back in in 2021 thinking they were better. $150 for 2 basic emails later, renewal 2 years for SSLs for no website at $107/yr and I am going to go to Gsuite where I get 3 emails for $10 a month. They are a terrible company with horrible phone tree calls and outsourced CS. In fairness though, their US CS is not any better.

After months of trying to regain control of our domain name, we are giving up. We are moving our marketing to a new domain. - The real problem is, there is no help or support to help us work through this. We had our web designer transfer our domain to GoDaddy. He died. GoDaddy said they needed a death certificate. We provided one. Then they said he wasn't the registered owner. - They won't tell us who is. I created the domain name. I don't have any information, since our web guy made the transfer. So, our lawyer says it will cost more to pursue it legally than it is worth. So we are moving on and away.

They charge my credit card twice for the same services. Then they charge your card for all services not ordered. Do not trust this company. They are crooks, ripoff. I like a full refund. No store credit.

I started a web site with GoDaddy approximately three weeks ago. The first one I created was on free trial; a second one I created and liked better so I went ahead and paid for the full year’s fees. When I’d log into godaddy, I could still see the first, unpublished one beside the second, published one. So this morning I decided to delete the unpublished one. Even though I double-checked that I was deleting the one I did not want, of course supposedly I deleted the one I wanted to keep.

Our family business has worked with GoDaddy for many years. Recently we tried to get a different domain and their customer service is horrible. I do not deal with domain or website related things so when they called I told them I couldn't help them because I had no clue and I told them to call back because the person they needed to speak to wasn't available. They called back a week later and our computer person was not available as they're not here everyday. I let the godaddy employee know and told him that he could leave a message for them to call him back. You could tell that he was angry and proceeded to call me a liar and asked if I thought it was joke. I hung up on him after and he called again. I'm sorry that our computer guy isn't just sitting around waiting for your call. If I could leave 0 stars I would.

I have been with them for over 14 years, and at the end of the day they treat you as if you don't matter. They won't allow you to talk to a supervisor, and hearing the outcome of these supervisors are cold. They are cold hearted and I highly recommend you STAY AWAY. There are many other hosting servers, I don't recommend this one!

Customer service is not competent. I transferred a domain name to my account from another account on their system that had gone dormant. Tried for over a month to get it to connect to a website on Squarespace. They never made it work. Every GoDaddy customer service rep that I called had different answers, all of them incorrect. Wish I could give these clowns negative stars. Don't do business with GoDaddy.

I am a director at a small non profit organization. After being with Godaddy for more than ten years I've decided to leave. Each call is loaded with up-sales. I've had more than two elevated situations where customers reps gave me inaccurate information which affected the day to day operations on our company website.

I was very clear with Godaddy's web design team regarding what my needs were and what I needed a new website to do. In short, they told me "no problem" so I agreed to proceed. (Note, I am a Realtor.) However, once the site was complete I noted that the property search engine did not work and the "featured properties" were not updating. They told me I just needed to submit a "ticket" online and the marketing team would take care of it--linking the site to my MLS account. So I did.

I had a site build by these idiots. The site looked as though it had been built by a child. As soon as I saw the site, I told them and cancelled it down. I expected a refund but apparently I was outside their refund time... Guess what? So was the delivery of the website they threw together. Absolutely disgusting and nothing short of THEFT.

Zero in customer service. Been a client for 15 years. Nothing like that ever happened. 45 minutes waiting on the phone. Text message service that answer irrelevant answers. No help at all for simple 1 minute problem.

GoDaddy automatically added Azure to my Office account and refused to fix it. Now I can't use my Windows log-in on my computer with DropBox and it has disrupted my business. I've lost time and money because of a GoDaddy error. They suggested I contact Microsoft; they stated I had to pay them to even look at it. I will not renew Office with them as they have no idea what they are doing.

We have been customers of Godaddy.com for over 10 years. In that time, we never really had any issues. This past month, our email accounts through GoDaddy were hacked. The hackers were sending out emails asking for credit card numbers, etc. During the same week, our automatic renewal came due. We were locked out of our emails after reporting the hackers. Then for some reason we became locked out of our email domain and our GoDaddy account. We currently have been trying for 3 full weeks - twice now for over 3 hours arguing over the phone for help- to get our webpage & emails restored. We can't even pay for our account, because we can't get in.

After 19 years of hosting my domain through GoDaddy, they retracted features (went back on my contract), removing tools that were critical to my domain usage. The solution was to start paying them $400 a year more than what I was previously paying. When I explained this to the customer service and sales representative, he was notably disaffected, and other than saying "if I could offer those services to you for free, I would, but I can't." That's all he said. The only option I had to prevent the excessive expense was to transfer my domain after all of these years. However, GoDaddy immediately froze all of my domain features, locking me out of my email forwarding aliases. This caused loss of email for days, and it is still not resolved.

A domain name I wanted expired but I still could not purchase so I contacted GoDaddy.com to see why I could not purchase. I was told the domain would be available within 48 hours or I could pay the $69.99 broker fee plus 20% of the sale price to secure the domain. Exactly 48 hours later I still was not able to purchase so I rechecked the WHOIS and at the exact time I contacted them, the WHOIS was "updated" to not expire until the same date in 2023. This domain has never been used by the original purchaser. Godaddy is a bunch of bs scammers!!!

They canceled my 5 years old domain without my consent and listed it for $12000 on premium selling. Godaddy canceled my domain- www ellemart.com from my account; and sent me an email that I have canceled this domain myself! Can you imagine that you are paying the renewal price every year, and suddenly it got expired and this company canceled your 5-year-old domain! This is a painful experience. I am just hopeless! Now, they are telling me that this is their policy!

GoDaddy - Email Service. My business email has been shut down due to some security update GODADDY is performing on clients who use Microsoft Outlook 365. My email has been down for a week and now they say maybe another 3 days. I called once or twice a day, stayed up ALL night on chat and they still cannot recover my email and get my business email of 20+ years up and running. I get 200+ emails a day for my business and suddenly I am shut down. THey told me if I filled out the form they would fix my problem and send me an email in UP TO 72 hours, this is after I was down for 2 days!

A few weeks ago I find out my website down, I immediately contact GoDaddy. The support team told me they delete my website from GoDaddy because my credit card was expired, but they had my second credit card which was good. GoDaddy would care much about customers, they are so bad now. I LOST MY WEBSITE. I LOST MY BUSINESS. I LOST MY CUSTOMERS on this very difficult time.

Their customer service and user experience is GARBAGE. Have been locked out of my account for a year while being charged hundreds of dollars and they "never get my account retrieval form". DO NOT RECOMMEND.

I went and try to design a website with Godaddy.com and it was a big mistake, the designer they assigned to us felt like he was finishing a job that he have with no care or attention at all. It was very basic. Content was unprofessional and the images weren't even related to our business so we went to search for images at godaddy images stock and we couldn't find anything in the first 2 pages of our search and the guy said he isn't willing to spend more time on the image search and we can do it and send it to him.

I had Web Service renewal on auto pay for the last 8 years. I had always had 2-3 billing options for my account. I had received an email of thanks for renewal. 30 days later, my website was removed, including all the WordPress code. During those 30 days, I was also sent upgrade notifications. I called into Service and ended up being told I need to pay more attention to emails and my billing. They say they sent 3 notifications, but I can't find any in email (while I have 200 other emails). I told them they may have gone to SPAM, but I was then told since it was clear I didn't have an IT person in my small business cause they would be doing SPAM reviews. I said I used GoDaddy because I don't have IT person, and that's why they get business.

When setting up a domain, I used a prepaid card (A Vanilla Gift Card as I didn't want to lose sleep over data breaches) to make the payment since gift cards do not come with names. Now GoDaddy is asking me to provide an ID card for the random name used on the gift cards meaning if I do register with "John Doe" - GODADDY wants me to provide an ID card for John Doe with a Vanilla Gift Card payment.

This is a warning for you. I am building a website on there cleoptraorganics.shop and every step is more and more money and no functionality. I still cannot post from GoDaddy to eBay or Amazon as you should be able to do because it is reading my website as USA website. Then when you log in to GoDaddy you can do that with social log-ins, like Fb or Google. However, if you want it on your website for your own customers it is not available unless you purchase their email.

GoDaddy charged 575.52 for another 4 years webhosting a site. I cancelled because I am no longer in business. I was told I would be credited by two people. The third person said it could not be credited.

The process of buying the domain was easy. The support for the hosting, problems with the site and getting assistance is subject to a chat window hosted either by a moron or a computer. If you call Go Daddy be prepared to sit 15 - 30 minutes waiting to be disconnected. Don't waste your money on this company. You may think you are getting a bargain but it is not worth the trouble after they cash the check.

Run screaming from this company. Horrific customer service. Inadequate support. Overpriced. Behavior bordering on fraudulent. If there isn't a class action in play now there should be. Our retail site has been down for three days. The GoDaddy's server on which our site resides was intermittently down for several weeks and now completely down for more than 4 business days.

Go Daddy email tech support is not a professional or reliable support team. The first person I called in gave me inaccurate information so I called back. Bob with email tech support was the least helpful, most disrespectful person I've ever had to interact with the phone. He repeatedly cut me off and didn't listen. I asked a question about the security update through Inky that my company had just upgraded to, and he immediately became defensive and didn't answer my question. I told him a second time what I needed help with, and he finally said, "well you should have started off with saying that." I tried to tell him that I had started off the conversation like that, but he interrupted me again so I doubt he even heard me. Ultimately, his tech support did not resolve my issue and my email is still compromised.

This is a terrible horrible company. I was approved for a loan online and it explained I was just waiting for funding. It was not funded immediately like they advertised. The next day they said they could not honor the approval and wasted my time. Do not trust these people. They do not honor their contracts and they use their power to hurt people.

I have used Godaddy for over 10 yrs since 2021, their fees have increased with hidden fees, poor service and now they are refusing to release my domains to another hosting company until I pay them $20 to “renew my domain.” Move over to Wix, their service is just as good, no hidden fees and their site builder is almost brainless to use.

Godaddy is terrible company. I have opened an account with them for business merchant service right after accepting credit card. They hold my account means they holding money. They have told me they send me the paperwork for business which I did. They still holding money for 20 days. Do not open any merchant service with them. When you ask them a question they keep answering same answer security check which I never seen this with my 20 years business. Keep away from Godaddy. Very poor customer service. I will also complain them to BBB.

GoDaddy is involved in wholesale domain squatting, as a BUSINESS PRACTICE. The way they do it is through a bogus address in St. Marten, to mask their shady operations and increase your legal expense to get your domain, even if it is trademarked. The equation they've worked out is that it's less expensive to pay their ransom fee than it is to sue them, and they've been sued PLENTY. I know of no other company that operates this way, and it is a horrible practice.

I had receive the services of GoDaddy for years, until I realize that your company charge hiding charges after several years and multiples charges. I called to request an explanation. GoDaddy said that they are entitle to charge whatever they want based on your account under autorenewal. I do not agree to be charge for that and they don’t want to refund for the services that never requested, but also for the services that paid in advance they do not agree to pro rated. That being said this is a company that take advantage of people, nor worthy to do business with. I highly recommend to look other places that I do ensure they would not steal from you!

My domain expired on 13-3-2022 (18 days ago). I didn't receive a single email in this regard to renew it or anything and now when I found out, I contacted them and they confirmed that they're holding the domain for 30 days but I will have to pay $80 + $19.99 to renew it. After many requests they offered that they'll waive fees if I renew domain for multiple years with them. This is straight forward extortion. Isn't it? Porkbun, Namecheap and all other registrars out there have 30 days grace period. I requested them so much that I can't afford to pay $80 for renewal but they didn't budge. It's so so bad. NEVER EVER buy your business domain with them, They have the 4th highest Renewal cost ($20) while Epik, Porkbun and all other have ($8).

I started out trying to find a reputable website design company, and decided to go with "Go Daddy." They said they would have my website up and running in a few weeks. Over 4 weeks and I was pushed back another 20 days just for a review. Then it would take days to get a return call, or anyone to help with the design of my website. I paid 2300 dollars up front to have a "turn key" website. After several weeks of being frustrated with the initial design, and moved from one designer to another, and my calendar not being correct for clients to choose services. I decided to cancel my request since it wasn't even 80% close to being completed. At first the person that talked to me said they could only refund me 950!! I debated with him for a while and he finally agreed to give me back 1250 of my 2300!!!! And they did nothing for me but cause me stress and anger. I have prayed and tried to be a Christian in this endeavor. But this company did me very wrong!!!!

The sales person certainly played me for the fool when I agreed to pay a premium (2.5 grand; normally 4 grand) to have my website constructed by GoDaddy. I was assured that I would have access to a team of experts in the fields of marketing, content development, search engine optimization, and security. I will say this, they sure do have their elevator speech well prepared. The delivery, however, was very disappointing. My supposed "custom" site, looks suspiciously like many templates I have seen across the web.

This is a self-service kind of company. Don't expect the staff here to help with anything. Seems like they just hired a bunch of high school kids to man the phones and chat lines. I waited over 30 minutes to get a "I don't know, I can't really help" kind of response.

As a small business with many items to sell, I had around 4000 pictures of products and then one day it broke. Seriously, the website broke! I was no longer able to add or even delete photos anywhere on the website. I called 3 times and chatted a few times but at the end of the day no one would help me. I even opened a ticket to try and get it resolved to no avail. There is no mention on the quantity of pictures you can have and if there was a limit I would have not gone over that limit. Whatever, I am in the process of switching my site to another service provider. Godaddy fell way short of their advertised customer experience!

As a seasoned web developer, I have used GoDaddy.com for over 15 years. As a Domain provider, they are excellent, but as a new side business, they have begun to offer hosting. Their staff however have NO KNOWLEDGE of network administration at all, don't even attempt to help and just ignore your questions and shun you.

Having requested a domain transfer from Godaddy and having complied with the requirements to do so I received an email saying it would take 5 days to complete unless a request is made to them AND THEN IT'S IMMEDIATE. I initiated the said request but was just fobbed about and advised that GoDaddy could not do it as they could not access my client's account.

This is my first experience with a website building company for my new e-commerce company. I initially came to GoDaddy for assistance with advice, development, experience, and utility of a professional web designer. When I spoke to the sales pro at GoDaddy Johnathan I was specific in what I needed which was a platform that would allow me to build my brand and navigate customers to my Amazon products with the option adding a store at a later time. Johnathan upsold me on one of the most expensive packages that GoDaddy had to offer. However although the most expensive not worth the value. Another reason I came to GoDaddy was also to take the design aspect of the website off my plate since I am wearing many hats in the initial building phase of this new business adventure.

10-year+ customer. Purchased new products in February. All good. Then, a week later I was locked out of my account. I've contacted them 4 times and received no useful assistance. No access. No refund. No explanation. I felt all 4 times that I was speaking with AI. I've spent a great amount of time building a website and setting up an email, plus the time spent with these 4 folks trying to get my access back. The complete frustration I am experiencing leaves me wondering "what happened to GoDaddy and their Customer Service?" How can a business operate without access to their website and business email? It can't. I would love to be able to connect with someone that would be willing and able to assist me. However, I can't get past the "AI". Very disappointing.

I've been hosting with GoDaddy 20 years, I tried their website builders and it was very disappointing. They charge a premium to build a simple one page website, I told them I have business hosting and would like to place the new site there. They said because of how they use to build it must be on their platform, I agreed but asked if I would be able to migrate the site anywhere after or to my business hosting I have existing with GoDaddy. They said yes and built my requested site.

The last few years has seen the change in services go from great to abysmal. They no longer seem to have the staff in support with any real knowledge of their product. Issues that I am told will be resolved in hours never get resolved. They lie to you to get you off the phone. The main goal at GoDaddy is to upsell you on items and even try to get you to renew items at an outrageous price knowing that the item is free if a little research is done. This type of business practice usually sounds the death knell in a company. I have already started the process of moving my business elsewhere.

WARNING. DO NOT USE GO DADDY FOR DOMAIN REGISTRATION. The auto renew on our domain failed for no reason. Card is valid still and has plenty of money to cover a $30 fee. The email they sent about it went to spam. The domain expired and they want $100 to renew it on top of the domain hosting fee. It's a complete scam and rip-off. Customer support is an absolute joke. We stopped using their hosting long ago because it's garbage. This was the push we needed to move all the domains away from them too.

Writing to let others know about GoDaddy's lack of integrity. Godaddy hosted my website. I even paid for their backup service to be extra careful. I went to log into my website one day. It came up as an error. After a couple of weeks of spending hours on the phone with their customer service and back and forth correspondence (this isn't an exaggeration) I was eventually informed that they lost my website. My website cost $4500 to design and create. I asked the customer service rep to reimburse me for this cost as I was going to have to build a new website. He said they wouldn't do that. The only thing they'd do is reimburse me for a couple of months of the backup service that I paid for. Their customer service is incredibly poor and the way they run their business is without integrity. They've left me to cover the cost of creating a new website along with the lost revenues of potential clients not finding me.

I have worked in IT for over 20 years and began my career at Microsoft. GoDaddy is purposely participating in deceptive business practices by moving their once free email services to Microsoft 365. They failed to communicate that you either pay for Microsoft 365 or have no email accounts at all. The fee is $24 per email for the first year and then $72. The communication regarding this was incomplete and deceptive.

Rude client service. Mauricio ** tells clients it is a threat to tell them you will be leaving a bad review. Someone needs to train these people properly. So many other hosting sites. Don't get caught up with Godaddy.

I started an internet based business hosted by GoDaddy. First they sold me a product giving me the wrong information just to make a sale. Then their analytics failed. Then they replaced my site with a different one entirely destroying my business and when I spoke with godaddy they promised compensation. Nobody contacted me back and they refuse to answer all my inquiries. Very poor service and unethical

I can not receive emails from my own domain name. All emails go to junk, it will let me put my domain into "safe senders list" and save it. But when I go back in, the changes were not saved. After spending 5+ hours in 2 chat sessions the person from Godaddy claimed it was my fault and that I should change IP addresses and internet provider because it could be their fault. I asked to have the problem escalated and was informed that she already had and that this was the answer from the back office team? I gave godaddy 2 stars because I have been with them for years and really liked them. Until they switched from their webmail to Outlook 365. I'm not blaming outlook either, I use outlook every day. If I could turn off the filter online then I could filter in outlook on my desktop but no such luck.

Godaddy charged me $19.99 to renew a domain I moved away from Godaddy a year ago. And they kept charging me, each day, for 10 days. They wouldn't stop even after I brought it to their attention. It's resulted in $199 in charges and $315 in bank NSF fees (it's an old account I don't use much). It's now a week later and they've done nothing. I've contested the fees with PayPal and the status is "waiting for a response from the seller." I'm glad there are Godaddy alternatives.

I tried to cancel my GoDaddy renewal, and cancel my credit card information, and the process was almost impossible. GoDaddy has no way to cancel and remove your credit card information via email or chat. I had to wait for approximately 50 minutes on the phone to do so. Horrible and unprofessional. GoDaddy does everything possible to make the canceling process difficult, time-consuming, and punitive.

Awful customer service and they engage in deceptive business practices. This review is in regards to the overall customer service experience. I have been a customer of GoDaddy for over 15 years. In that time I've seen customer service decline with each year. The wait times for customer service are so long that you just give up. I would bet that this is the intention of the company. In addition to the bad customer service I have had to make a formal complaint to both the better business bureau and attorney general in regards to unsavory business practices. My advice is to look elsewhere.

I was a customer of GoDaddy since 2017. Today, I will be transferring any business I have left with them to another company. In December, I was sick with Covid. I could barely move. I missed a payment. This month when I started getting better, I transferred the payment into the wrong business account. I saw GoDaddy charge the correct account (1/13/22) and then I contacted their customer service right away (same day). I explained that I had made an error when I transferred my funds and could make the payment right away. They told me my website was deleted and I'd need to pay a restoration fee to get it back. I didn't have the money as yet. The representative told me not to worry because I had 30 days to restore it. I was willing to at least pay the $33 dollars but they told me I'd need to make the payment together.

So, I used to get a free email address with every domain name I registered with GoDaddy. That was nice. I didn't use them much - some not at all. This week I realized they turned them all into paid email accounts without notifying me. And they added services I didn't want or need. I'll admit I found out late. We have a small family business and last year was crazy. We lost most of our staff and we all were working 20+ hours a day just trying to keep our store open and get our bills paid.

As a webmaster, I update the credit card information for an organization when the President changes every 3 years. I made a mistake inputting 1 digit, and was unable to update the card online. So I called Customer Service to be sure the card was the problem and thought they understood I was going to call back after re-verifying the card information with the President. GoDaddy locked me out of the account! Then the next rep told me to do it online. Well I can't because I'm locked out. Then even after I gave them the correct 2 step verification code, they still insisted on sending an email in order to update the credit card. Of course the email belongs to the President, so I can't do that either. I asked for a supervisor. The rep refused. After 15 years of service, on autopay without a missed payment, this is how we are treated. I have had experience with many web hosts and GoDaddy has never impressed me. This is the worst experience yet.

Don’t use GoDaddy. Their customer service is dreadful but they are also unethical. I purchased two premium domains and once the funds were cleared, they have put my account on hold and insisted I upload my private ID documents for example Passport. I’ve told them three times I won’t send them my private ID and if they wanted this they should have asked during my purchase process. I have now asked three times for a refund but they simply continue to send their standard text asking for my private ID documents. They are bullies and fail to listen. A terrible company with no ethics.

This review is about the chat service specifically. I had an excellent experience when I finally decided to try to get someone live. Spent about 3 hours trying to get a website and domain connected. Disconnected 4 times. Agents do not read information in chat. Agents just follow a script. Confusing explanations. Bot and live agent coordination is a waste of time if your answers are anything not 100% in line with their programmed scripts. Verification process is clumsy and awkward. No recording of information shared so had to verify, re-find, re-explain, information each time. If I had not already purchased multiple sites they would be losing all my business.

GoDaddy managed WordPress sucks. I had contacted many times their support since I can't install or activate WooCommerce on their "Managed Wordpress" plans. The issue is because they are using outdated PHP which is not supported anymore by Woocommerce. Up until today it's not working. A big let down.

This is not the firat time GoDaddy disappointed me. But I tolerated and moved on. But this time, it is over the limit. I have been contacting GoDaddy for 4 days. First day they said they have a global SSL issue. Then 2nd day they said it's my domain issue, they did some fix and domain propagation starts. I waited 2 more days. Now they say they don't provide SSL anymore. What the hell? I bought a Maximum Hosting for Free SSL and now they suddenly changed it without informing customer. I have the chat details and they are still showing Free SSL in website advertisement.

My experience is sad. In the past month, I transferred into my GoDaddy account 8 domain names. All went well. The 9th domain name did not transfer, even though both the "losing" party and "gaining" party of the domain name tried multiple times. I personally call GoDaddy as often as 1x every 2 days. No one had a record of my issue. The people lied saying it was in progress just wait, or the insurance wasn't right (???) or the anti-hacking software was wrong (???), or they would escalate my issue, or their crack team will work on it the entire night until it's completed and send me an email. Sadly, none of their words meant anything. No caring, no email, no results, totally swept under the rug!

I have been with Godaddy for many many years, even before their original Superbowl commercial in 2005. They used to be a great company because of their customer service. Fast forward a couple of decades, they have become the opposite of that. They are terrible in customer service. I have been seeking support for the past 72 hours. One of my domains is down but there's a two-step verification on my account that unfortunately sends text to my old cell phone I no longer have access to. That is preventing me from getting the support I really need. I requested them to remove it. I followed their link and instruction, submitted my ID, and they still have not removed the two steps verification.

Go Daddy is so cumbersome and problematic to use. Even if you just want to call to make a payment you have to jump through hoops and give him a PIN number, verify it's you, yada yada yada. Why? You're making a payment? Who called to pay someone else's Bill and why don't they let them if they do? Takes me a few with no PIN number or code on Vistaprint to send, to pay a bill or tweaked my website. Takes a couple seconds for me to get in. In GoDaddy it takes forever to get in to their platform no matter what. It's a nightmare that takes forever every time I call I dread it. Every time I log in it is a huge production.

I personally am no IT expert and would never claim to be but when you call the IT support at Godaddy the office in the Philippines you might as well ask your cat or dog for help. The staff read off a script and anything that is not covered by the script they will read the same script again. I actually said to the help desk, "Look. I am a chemical engineer and know very little about IT so when I say can you explain please do not repeat the same script as the script does not cover what I require." The girl responded, "Well I am not an IT expert. Just a call centre person" and said "Well I will transfer you to the USA." On hold for 45 mins and bang the line goes dead, I call back and, "I will have a supervisor call you back in 1 hour." The call back did not happen and when I called again I was told, "No. We called you." Sorry but the service is so low level I think a group of high school kids could do better.

I have had a site with Godaddy for roughly 6 months now, very little issues until recently when their payment processing system kept rejecting my payment method, I added a new card. Still same issue, added 4 more alternative payment methods. None of them worked. Kept getting the same error message. I called my bank and they said those transactions were never received so It's obviously a problem on godaddy's side. I even tried clicking pay with PayPal button but got yet another error message. and when you try and contact them for help you're met with a very annoying "Your wait time is 67 minutes" and it keeps repeating like every 30 seconds.

I have been a GoDaddy customer since 2011. They turned off my email service because I couldn't afford the annual fee and asked if I can pay monthly, they said no. I have been without my business email for over a month now. They don't treat their loyal customers fair. Losing business that was already slow during a pandemic the reason I couldn't afford to pay the annual fee but was willing to pay monthly.

Terrible for SEO and Google. Spent hours with so-called Tech Support showing them how the Meta Titles were being duplicated in the source code despite the fact that unique SEO titles were entered in Web Builder. Tech Support will waste your time trying to blow smoke at you when in all actuality, they can't/won't fix issues hoping that most of their customers are clueless! Their sitemaps are garbage, too, and no way to edit them. I mean, the sitemap didn't even have the main root url in it! Finally, the only way to reach GoDaddy Support is on the phone so there is no tracking of your issue.

I canceled my renewal, deleted payment info. It says on my account information deleted and they continue to take 14.90 from my bank. ACH. So I will have to change banks to stop this theft from me. I have attempted to resolve issue with customer service.

Scam pricing structure with poor refund policies. Still charged me after continuously asking to cancel ALL services. Would not recommend. After overcharging me for 2 years I realized that competitors have almost 50% cheaper pricing, more transparent and better service. DO NOT SHOP WITH GODADDY.

I have used them for 8 years but this year they are TERRIBLE and I lost at least $2000 in business while they mangled and mismanaged updating my old website to their newer platform. Hold time is 50 minutes and usually I have had to make 4-5 calls PER ISSUE to get something fixed although every time I call....and stay on forever....I am assured the issue is fixed.

On Sept 8th I hired GoDaddy to create my real estate agent site for a team I was creating. I gave the representative, Rebekah **, the website, login, and password to a site I wanted to copy the format exactly from. Before I ordered the site, I told them I wanted to copy this exact layout and was told the cost would be $1999.99. November 19, 2021 site is still not done. I had two website managers helping me and after 6 pages they told me the dropdown pages were all extra independent pages and they can't do them. The website team at the beginning never finished the site and passed me on the Word Press development to finish. They apologized and gave me 3 months of free service to finish the site. At least 8 other reps have been involved in trying to complete the site, by providing written detail, pictures, example layouts for the website developers, each one failing.

This is a sad review to have to write for a company that I thought was good. I purchased an unlimited data plan in July 2021 and began to upload a site that I had had up over a decade earlier. The site was extremely complex involving the use of databases and very many files. IN November 2021, they wrote me and told me the following:

I first hired Godaddy on July of 2021. Today is November 10, 2021 and I still do not have a website. Their design team is a complete joke and to date I am out $3100.00 and absolutely no satisfaction. I am turning over this abomination to my attorneys.

I decided to switch to Godaddy.com after another web host had a problem with my email. I switched to Godaddy.com on the recommendation of a fellow who fixed my laptop. HUGE mistake. At first, emails emanating from www.awordsworth.com hosted by Godaddy.com were going to the wrong email address. Then they were going to the junk mail of the correct email address. Today, ** emails are lost in space. This issue has not been corrected for at least 5 consecutive days. Can you imagine trying to run a business when my clients who need my help in landing employment opportunities and career promotions cannot get in touch with me. Not only am I losing money. I am sad to say I am not able to help people who need me.

Their priority is the money not the service. After sending us a letter to renew our contract, letter that we did not answered because we didn't wanted to continued receiving the service, they charged our expired credit card. We contacted CSR in order to solve the issue, the CSR told me that we should cancel the service and we will received our money back. CSR lied to us. A ripoff. Our advice, be alert, you could lose your money.

I have been in Business since 2009, I started my Internet presents back in 2010 with a very small online platform. I wanted to add to my company by adding to my web presence so I contacted UZ Marketing who was in my building at the time. I paid $1100.00 to build my site and let them hosted it up until recently 2021. I reached out to to WebCreationUS to revamp the site paying another $1600.00 hundred because UZ had grown and never ever return phone calls after the pandemic! The owner Quan use to answer my calls but after getting major contracts with the republican party he was now the **. So where do I go to? Go Daddy because I got tired of calling and calling their front desk.

Absolutely absolutely absolutely absolutely horrible company. I bought domains from a TON of other providers, such as Bluehost, Namecheap, Hostgator, A2hosting and so on, and NEVER had the same issues I had with GoDaddy (also known as GoneDaddy). There are many problems they have, such as the most expensive domains when compared with other domains and very poor customer service, but the WORST part about this is that they keep sending you spam emails, spam phone calls, and spam texts offering "GoDaddy services" AFTER YOU ALREADY CLOSED THE ACCOUNT WITH THEM.

I have over 120 domains and have called asking questions maybe 5 times most in 20 years, I try to call today and it says 30 min wait, hang up and try another department, the time goes up. No offer to give a call back which I would have been fine with. Godaddy I’m transferring all my domains to another provider because you can’t offer adequate customer service. And this new Email program you all have added is junk.

This web host was exactly what I needed. I’m trying to start a small business to make some extra income and this company has helped me out tremendously. They offer so many services and products that are very beneficial to someone starting out.

** Misleading pricing - $350 in "surprise charges" that were needed for the website that included the Yoast plug in and $150 by the Go Daddy SEO group to move forward with more than 6 keywords in the meta data.

I wanted to have my storefront hosted at GoDaddy. I have a Squarespace Trial going simultaneously and have web sites in progress at both sites to compare. The Squarespace site is ahead in progress of the GoDaddy. And after several days of working on this I didn't start swearing at the screen until trying to use GoDaddy's free web creation software. It has some attractive features but compared to Squarespace it is unsophisticated, clunky, hard to use, and not really user friendly.

This site is super easy to use and very affordable. I had no problems building a site from scratch with little to no skills in technology. My wife found it easy to use and manipulate. I would say this service is great for a beginners or seasoned technician.

I’ve had very little experience with Godaddy but it’s the only platform on the list that I’ve even heard about. They have advertised and can help with advertising. They are well known a very unique company. Many people use godaddy because they have a long standing reputation.

GoDaddy lures customers in with prices that look low. However, they often promote prices that only apply for the first year, then lock you in for more expensive renewal prices. GoDaddy also charges for items that in the modern tech world, you don't need to pay for.

GoDaddy have in my opinion and experience the best prices and communication skills when it comes to customer service. I always recommend it to friends. It's easy to use and have many different options.

Godaddy is user friendly, and adaptive. Once you get past the fear of setting up your domains. It goes quickly. I found it helpful, the prompts make it easy to go to the next step. Customer support was friendly and knowledgeable. I liked the site and would recommend to anyone willing to start a business for themselves. The draw back was, the space was limited for what I wanted to do. But all in all it was a good site.

I've been trying to get my email via "Mail" a Mac app. No one at GoDaddy has been able to help me with this! All of my email via GoDaddy's Outlook program goes into the trash folder!!! If I take it out, it is automatically re-trashed!!! Even GoDaddy's own email is shunted to the trash folder!!! I have spent hours with tech support trying to fix this problem to no avail. I give up!

Customer service is the worst I ever dealt with. Completely ripped off the consumer. Disgusted. Use another company to build your website. When you call customer service/billing, and you ask for a supervisor, apparently the supervisors don't have a boss. I had to do a chargeback on my credit card because they illegally charged my card.

Go Daddy puts people on the phone who just tell you what you want to hear just because they upgraded their servers it should be their responsibility to move the site information! With my site being down I was losing money because people could not find my site! Guess I will have to find a company who knows what they are doing

It is hard to explain how disappointed and frustrated I feel after spending a lot of money for a useless marketing campaign. I have realized that you at "GoDaddy" and or the Account Manager Kylie never paid attention to the fact you have targeted the wrong market. I was very clear and specific about the zip codes I wanted to target for my marketing campaign - all of them are here in MANHATTAN - since the end of April 2021. However, none of you took care of that during all of these months.

On 7/19 our customer paid us close to 10k, and as of today 8/13, no payout has been issued because of go-daddy risk payments (email support). if you call them up they will say they can't do anything to help on their end and that via email is the only way to resolve the issue. We have given them everything they've asked for and they will not pay us out after almost a month of going back and forth. In process of taking legal action.

I have gone round and round with Godaddy. I used to love godaddy until this experience. The problem is that one department does not talk to the other department. They will send you emails saying you need to do this on your website when it should be taken care of by the premium support package you bought. It's been an absolute nightmare because you are having to call and spend time with customer service. I want to get things done but it seems to be more trouble than it is worth. I have to look for another company to do another site now.

12 years with GoDaddy. I’ve seen this company going from good to disastrous. My old site was hacked despite paying for antivirus and all other crap they force you to pay to stay legit. They advises to create a new site in WordPress. I hired GoDaddy to build my website. $1,600 for just 4 pages. I diligently Provided all files, info, specs, etc.

This is the worst hosting company. Do not send customers here. They rip people off, prices are high, charge for SSL certificates and charge you to install, when it is free everywhere else. You are paying double price for hosting, domains, tech support, and everything else. Stay away from this company. Go to Blue Host, Siteground. They are much cheaper. I no longer have customers sign with GoDaddy. Never again. They are a 100% rip off!!

GoDaddy hosting has hit an all-time low. Speed is terrible, and when I called them, they told me I could switch to another company that had faster speed, as If I did not know this. So I canceled my 3 yr hosting and marketing plans with them for two domains, and lo and behold, I do not get a refund from them on the unused portion of the hosting. They do not bother to tell you there will be no refund or even a credit on your account if you cancel while you are doing it. They just let you cancel and then tell you, "Oh, sorry, we don't give credit or refunds." — What a horrible company. So there go a few hundred bucks down the drain. Avoid GoDaddy like the plague! Horrible customer service and service in general.

I bought a domain and only worth 10$, then I accidentally canceled it. Called customer support to recover it right away. The ** team told me I can buy it back 1000$? What? Why the normal domain became the premium domain after I just canceled it. In fact, the customer support sounded like a cold robot without any empathy. She insisted she can help me to buy it back for 1000$. It is not my 1st-time bad experience with Godaddy.com. I truly don't know how this company has been around by tricking customers. I am simply disgusted by this company.

It's so so buggy and the support is seriously a big time waste. It's been 2 weeks, my site is down and I am not able to update DNS Records due to the buggy platform! Please save your time and get off GoDaddy.

I hired GoDaddy to build my website. They assured me they work with Realtors and showed me some templates. My website was live for approx 3 days and then went down. I called tech support, was charged $150.00 for trying to get my website up - they got my website up but managed to take down my work email. It took 3 techs and four days before they finally got my email back. This email is crucial for running a business. The website has never been completed, search engines were not put on, info that is required by law was not added and it has been a huge costly mess from day one. I spoke with Kevin, customer rep and he refunded 125.00 which was a charge they automatically billed my credit card with no authorization from myself. He offered at no charge to go through the tech team again. Really!?!

My server is down for more than 10 hours, almost 9 hours on the phone and on the web talking to many reps, nobody know what's going on, they've created many tickets but no help. So amateur and bad, you need to ask yourself do you want to deal with such a company. Definitely no. Absolutely not recommended.

I used to LOVE GoDaddy. I have referred so many people to its service. But over the past few years, not only have the problems increased, but also the RUDENESS of its customer support staff has increased to alarming levels. They not only are unwilling to address real problems that have been caused by GoDaddy, but they are utterly contemptuous of their customers. I know when you reach a certain level of success you think you're too big to fail, but history has repeatedly shown that this is not true. I am deeply saddened by the state of GoDaddy, and am so sorry I have to leave after two decades plus of very loyal custom. The problems are never going to be solved because the root problem obviously is with its new company culture, and that all starts from the top. Good luck with all that, GoDaddy!

I paid GoDaddy to build me a professional website and I never got any resemblance of a professional and bug free website. The department that handles returns will not refund money and only gives you years of free services. The free services do you no good, because the point is you need to leave GoDaddy or have a failing business due to a website that has no SEO efforts, not titles or heading meta information, product link hierarchy is clunky and confusing, broken code, constantly issues with format of the website, CARE department that can't get simple changes done even after months of back and forth with the customer, and very slow loading of pages. As of today when I clicked on my website it showed an odd backend version of my site because of some server upload issue. Take a look - www.giftsweallwant.com and see if you think this is a professional looking site. GoDaddy built it.

I recently was applying at GoDaddy’s website, 2 years ago, but decided not to use it. So they decided to publicly advertise my domain name for sale. They sent notices to people I know that informed me. So beware!

I spent weeks working on a site on GoDaddy. I was almost done and a key page disappeared. Navigation by scrolling through the pages stopped working. I called customer service. After holding for over 10 minutes, he tried to sell me a package and then said he'd email instructions and hung up. The email didn't even mention navigation options. Upon further research I learned that the first year is cheap but then they price gouge you. Save yourself so much time, money and aggravation and look elsewhere.

Stay away! I've purchased a com.cn domain from Godaddy on 29 April. They asked for documents, I provided them, the message read "domain ready at 6 May". Since then, whenever I logged in I get asked for the same documentation. When I click to upload again I get an error message and prompt to contact support. No ticket system! You have to call them. They put you on hold to research the issue. Takes forever. Sent you an email. You respond and they never follow back. You have to call them again. I have already done this 3 times. Really gives you the impression that these guys on customer support really don't care about you or your business.

On April 16, 2021, our hosting company, GoDaddy, decided to suspend our website. They sent me an e-mail a week earlier saying a folder on the site was violating their network policy, but they didn't say what policy I was violating. The e-mail was sent to a "spam collector" e-mail that I rarely check. When I called them about this issue, the customer service rep told me that they did an automated scan and found that we had zip files on the site, and he said zip files aren't allowed with my current hosting plan!

I have hosting with them and just noticed a $360 charge on my credit card when I was going through my bills, I called and they said it was for web hosting and was renewed for 3 YEARS, I asked what could be done and heard the rep typing in the background to his manager that gave a number of options, monthly, annually etc, then I said go to monthly. He says they cant refund as it's longer than 30 days, I just got my credit card, nothing they could do, no care for the customer, they absolutely suck and just grab your money.

I was using these people since, 2015 and was handling 3-4 online platform businesses, with a different domain, hosting, SSL, backup. 7 days ago I got an email from the Godaddy crime team. Stating there is some malicious activity on 1 website and hosting is suspended currently. Instantly I got an email, all products were deleted and my account is locked. These people locked my hostings, took all my domains. Contacted phone support, They said the only way is to communicate via email hostsec@godaddy.com. I contacted them many times. They not telling me a proper reason for doing this. I requested my domain transfer code. So that I can use my domains with other company. They ignored my emails.

First, GoDaddy completed SEO work on my behalf. However, because they failed to gather all of the appropriate information and neglected to inform me of their strategy, their work was in error and nearly useless. When I complained, they stated that they would only help if I purchased additional services. This was clearly stated on numerous occasions. This is extortion.

GoDaddy offer basic webhosting at very attractive price. However, if you trust their name and moved your site to them, you wasted your money and raise your frustration level. I never dealt a company less trustworthy than GoDaddy. Their low price web hosting worth absolute nothing. It took hours to upload 100MB file to the website. Come on, we're not in 19th century - it's 2021.

GoDaddy Review. Buyer beware. I started my own business and for first year I purchased GoDaddy’s one year service agreement to have them create my website. I spent over $5,000 for this service. After we got the website like I wanted it, I told them I no longer need to pay for their maintenance of the site. I expected that the website would remain as is and if I needed changes, I would pay them fee for service. I checked it one time after I cancelled that service and did not look at it again for several months. When I did finally look, it was gone. I called them and they said they deleted it. They also said they would not restore it. I’m not one to post negative comments about a company, but this was expensive and time consuming and I feel like they just flat stole money and time from me. My website was very basic, and it would not take them long to recreate to keep me happy. But they refused. Sincerely, Renee **, CPA Hospice Financial Consultants

I'm giving 1 star because less than that it is not available. Poor technical support. Basic things they don't know. They always speak the same and forcibly apply to customers. After getting fed up u have to google and solve it. I have raised a cheque request 2 months back of approx 2 lakh but still I haven't received the same. They are not replying of my mails. Stupid revert on social media and so their legal team.

We have got a charge from Godaddy back in November. I called them and the billing was incorrect and a refund was due. Now it is March and over 50 hours of my wasted time and countless calls and lies that they give each time that I call. We just want our money back.

Go Daddy claims to LOVE helping their customers with PROBLEMS (and of course selling them lots of products), or that is what the phone recording says, but that is far from reality. Tech support with this company is awful, terribly condescending, and ineffective....It's easier to Google a problem than deal with them, unless you like to be talked down to from snarky tech Tier One types or you are just a natural masochist.... You may want to have your IT department deal with them. (If you don't have such a department, good luck!!)

I have used this company extensively over the past few years but yesterday I received a very aggressive letter from their collection agency which is called Certegy Payment Solutions. I called GoDaddy and they confirmed that I do not owe them anything but when I called Certegy the Lady I spoke to was very aggressive and told me that I owe Certegy $168.03 which they say they, paid to GoDaddy for renewals on my account?! I guess that they somehow finance GoDaddy? The only solution offered by GoDaddy was to send an email to their legal dept and to their HQ?? Certegy are threatening to wreck my credit over a debt that according to me and, to GoDaddy I do not owe. So buyer beware, GoDaddy is dealing with some very shady entities that out of nowhere can threaten GoDaddy customers with debts that even GoDaddy admits, are not owed?? Seems insane!

Godaddy easily took my money and one week later set me up with someone to design a new website. This person just copied my present website and did not communicate in a timely fashion, if at all. Customer service just snowballed me from one department to the next when I cancelled my account. Five weeks later, they refused to give me a full refund even though my account was cancelled within the 30 day window specified. Promised phone calls were not returned. Excuses were always made. This is a dishonest company.

Customer Pro Account - Customer #: ** I am a PRO member and have had GoDaddy host my websites and products for over 15 years. On Feb 3 received email telling me that all my websites (12) were being migrated to a new server and as long as I don’t use WAF or CDN (I don’t) migration will be simple, I don’t need to do anything. I trusted them since all has been good previous years, no reason to check my sites. Feb 8, my customer called me and told me my bus website was missing. I checked and all 12 sites were gone. I called day and was on hold for over 45 minutes, no one ever answered. I tried again Feb 9 and was told they had to send me over to “migration support” waited 1.5 hr and no one ever came on. Tried again Feb 11 and the same thing repeated, again Feb 12 w/ same results. I put in a ticket to avoid phone ignore, and they responded with I must call in to resolve.

GoDaddy's Logo Design department is a joke! Please do not entrust this very important task with them. They promise 3 finished logos and have you engage in these useless consultations as if they really care about your preferences or unique logo needs and then create whatever they want - just to be able to say they created the logos as promised. I believe they take your money upfront because they know that the quality of the work is extremely poor and this way they can avoid you and/or fight you on a refund even when they didn't hold up their end of the bargain. The fact that Nick O, the Customer Experience Manager knows nothing about customer services but yet sits in this position is very telling that this department needs to be overhauled.

I was a client for 3-4 years and with the service I received I will close all my pages and domains. I created a new website for a new business and GODADDY service was the worst thing I ever imagined, they wanted to make me pay them extra $ 60 for a page that I already made more opening fees than I was clearly willing to pay. An absolute theft. I will try to close all my pages and look for a company that is willing to help and not steal from its customers. The problem is not the extra money, it is the quality of customer service, since they try to abuse power and make a profit for everything.

Long story: I've been with GoDaddy since 2010 helping clients maintain their website. They used to be the golden standard in the 2000s but obviously that has changed! Since my clients didn't expect much, I didn't run into issues, until one day, I decided to create a website for myself. I chose Wordpress hosting. I picked a theme, paid for it, no issues for 2 years. On a random day, I decided to change the layout of my main page and when I saved the changes, I was hit with an internal server error (which other people here have mentioned).

Terrible Terrible. It is very difficult to port number or have your phone number release to take your business line to a functional telephone company. Their services is very long and drawn out. I was trying to have Goddady release my number to add a line to a family plan which had the same day deadline as my bill and it was quite impossible to get it done as other companies release numbers within minutes. My bill was due in months ahead so I owed no money.

Outgoing emails are constantly being blocked. Sometimes there is a failure message and sometimes there is not. Even some messages being sent to me have been blocked as spam and I did not receive them (not even in my spam folder). The customer service is never helpful. They tell me to submit a form on their website and say I will have to wait for a response. I never get responses or even a confirmation ticket. I have called multiple times and they really don't care to help. They seemed to be trained only to sell their upgraded service. I have never had worse customer service. This is the first time I have ever written a negative review of a company. Business relationships are on the line and Godaddy is a saboteur.

I'm the Senior Architect for a medium sized web development firm. This is the kind of company that seems alright until it isn't... and then you're stuck with nowhere to go. Believe me, this is the kind of company you want to avoid. Most of GoDaddy's services are reliable with the exception of their SSL certificate portal which breaks often. The problem is that they practice "black-box" tech support. If there is a problem on their end then it will be escalated into a realm that is simply inaccessible, and from which they never provide information. Inquiring about the problem with first-level support will get you nowhere. If you're lucky (more often not at all!) you'll get an e-mail when they close the ticket - regardless of whether it has been resolved to your satisfaction.

Dave GoDaddy $1,100 deposit to do our company's website. Spent over an hour and a half talking with an individual to give him what we were looking for, their first sample to me was unsatisfactory so they said they would update it and make revisions. After the second revision it's not what I asked for so I asked for my money back. They told me I was ineligible to receive a refund because they did a revision. I lost $1,100 3 months and now have to pay out-of-pocket to another company to do our website.

Go Daddy forced me to upgrade my email after years of being with them. The only way for me to add an email for my new employee was to upgrade my entire email plan to the tune of $2300. I was very frustrated and asked for other options, but was told I had to upgrade all 5 of our emails to their new secure platform. I ended feeling as I had no choice and paid the $2300 only to find out a few months later that it was an optional $88 per month per mail box upgrade to security that I did not need. $50 per month times 3 for 3 of the 5 for back up on top of the already expensive emails. I only just realized this when I went to get a new hire an email set up and was forced to pay another $190 per year for this email as I have to pay for security for this one as well.

I am using GoDaddy shared hosting service for more than 3 years and basically I am stuck with them because my service renewed automatically. I am getting 503 error intermittently and the website is really slow and I installed a fresh copy of WordPress but still, the issue is the same. I called Godaddy customer support three times in a row and the issue still persists. They told me they are running diagnostic every time but never able to figure out the issue and not able to resolve it. I will say their hosting services are really bad and servers are slow and full of issues. Don't buy Godaddy hosting if you do not want to stuck with them over the phone forever.

Go Daddy adds products to accounts without the owner requesting them or using them. When called about the added products, they refused to issue a refund. The amount was $180 so not insignificant. Extremely unethical billing practices and company.

This seems to be quite a dysfunctional group to work with based on my experience. They claim they can get a website designed in 4-6 weeks. They kept bungling my appointments so that it took five attempts to make an appointment to review the website. The first two appointments were canceled by them at the last minute with no explanation. Every time my appointment was canceled I had to wait 2-3 weeks to be able to get back on the schedule. The third appointment was accidently scheduled at Eastern time instead of my local time zone.

I'm done with Godaddy. I moved half my properties away in late 2019 and left half of them there. Now they disabled my business professional email--a couple weeks ago! I have that email forwarded to my main email account and wondered why I wasn't getting my formal US govt filing alert emails. When I went into my account it said the account wasn't set up despite being set up since 2019. When I called them they said the server settings weren't right. When I asked how they were right for 13 months and then stopped (I paid for 2 years) she said there was no way GoDaddy could have changed them. Be assured that I didn't -- nor do I have any idea how that is done. In fact, because it's not linked to a hosting account, I'm not even sure it's even possible. She fixed it. Then she said she would look into it because I demanded a reason for the failure.

GoDaddy is a terrible hosting provider, it has a very deceiving business model and all in all a terrible host. Here are the three main reasons why we switched away from GoDaddy. Little disclaimer, our opinion is based on the eCommerce plan for Wordpress hosting.

Customer service gives contradictory information. GoDaddy blocked me from sending emails to my clients. I followed all their instructions to unblock my account. When I replied to their response, their response was for me to retype my responses in the fillable boxes (of which there are none). They make it so difficult to unblock my account. This is a known issue and it is unfortunate I didn't Google it until today. This level of service is highly unacceptable. I have a business to run and will transfer my email hosting and domain elsewhere.

I just discovered they charged me for Email Marketing sometime ago: $208. Never used it & it was during a period I was traveling. Didn't check my credit card charges. They refuse to refund the charge. So I am taking all my hosting, etc. to another company, which is 1/2 as expensive anyway. Do your research (like "reviews hosting 2020") before going with this unethical, and stupid, company. Ethical companies get loyalty and long term profits...

My email was migrated to Microsoft 365 on 11/17/20. I realized on 12/3/20 that I was not receiving any email and reported this to customer support. Supposedly they escalated this to the advanced tech support. 21 days later it is not resolved. Poor customer service!!!

This company knowingly let a consumer through Dan.co in England take possession of my domain name -- which is my legal name. They have been trying to sell it since I was about to renew it. I have never filed a complaint before but these people are criminals. I am using .co rather than .com but they should have legal action taken against them. I do philanthropy and tutor children in need and this is not worth pursuing but the principle is. Many people could be duped.