Network Solutions Reviews

This is the fourth time since I have been with them that they change the extension to retrieve your email from Apple mail. It rendered my Apple email totally unable to retrieve email. I called them for support. After 2 hours of combined time on the phone, they failed to solve my problem and they wanted to charge me almost $200 to connect me with the actual supplier of the email. Wait what? I decide it is time to quit these company, they are nothing but a bunch of incompetent people.

Network Solitons is undoubtedly the most egregiously unethical and deplorable company in existence. Their audacious tactics involve surreptitiously turning on auto-renewal for their services, entangling unsuspecting customers in a never-ending cycle of exorbitant charges without their consent. With blatant disregard for basic principles of consumer rights and transparency, Network Solitons displays a contemptible lack of integrity by preying upon their own clients. Moreover, the quality of their service plummets to unimaginable depths, leaving customers stranded with subpar resources and abysmal support.

Their business model and practices are way outdated. Their pricing structure is absolutely ridiculous like it should be illegal to charge that much for a domain let alone charge a fee just for domain forwarding!? They charge for every little thing and then hold your domains for ransom when you want to try to transfer them away to another provider.

We have registered domains and used hosting from Network Solutions for decades. But the last couple years they have been awful. Our most recent experience is in trying to get a contact email changed. This was a simple request that they said would take 24 hours. I have now checked every day, going on two weeks, and still nothing. Literally cannot open our business until this is fixed. Customer services reps always say they have escalated the case, prioritized the case, ad nauseam, but we never hear anything from anyone. Once we get this fixed, we plan to move all our domains away from Network Solutions. Just can't continue working with the shoddy level of service and dishonesty.

Our non-profit is dependent on our website and domain name recognition for visitor traffic, and after renewing our subscription for an additional 5 years and $1,000, Network Solutions has utterly failed to renew our account. As such, we have expended nearly seven weeks and the time of multiple staff and volunteers, and a computer tech attempting to get the Network Solutions folks to do their jobs. I have never ever seen the abject lack of customer support that our organization has experienced. Our mistake was to renew our account with this would-be vendor.

You stated Network Solutions is a good company? I have been a customer for over 20 yrs. The company has utterly failed. I have 3 hosting packages I cannot access, my business is being destroyed, Network Solutions will not cannot explain why password not working. We have changed it with them at least 15 times. Still not working. Pd for the hosting packages and can't access. This company is charging us for these hosting packages and won't repair the problem. It's illegal to charge for a stated service and not deliver, not one but three hosting packages. How can you give them a good rating? Read the reviews or many people like us. Your credibility is in question.

THIS COMPANY IS COSTING TENS OF THOUSANDS OF DOLLARS! Stay Away! They Are The WORST! Several days now and they still not resolved! My customers, my collaborators, even myself cannot view the website due to a ssl error / certificate! The website is being blocked by search engines such as Google!

The customer support from Network Solutions is the worst I have ever encountered after talking to 6 support staff. There was no way to log in to our account. Moreover, all our emails have been blocked for more than a week resulting in losses of 15,000 US $ as we could not communicate with prospects and customer. We have now spent 10 hours with their front-line and senior support staff with no solutions.

Not only did they lose my existing website. I lost my web presence and "NO-ONE" was knowledgeable as to what happened, or how to resolve the problem. I spent almost 100 hours on the phone, lost hours from work trying to get the problem resolved. I just finally gave up. I paid for three years of service. I am so unhappy with my decision to go with Network Solutions and Web.com. They are the worst. And I am going to post a bad review every day until my service expires.

We have subscribed to Network Solutions for Hosting many of our websites for over a decade. Three weeks ago, we discovered our main website was down when a customer called to inform us. We have been calling each day, some days 2 to 3 times to have this major issue corrected and each phone call we are told something new. Anywhere from your SSL certificate is required to be updated to there is nothing wrong and it will be corrected within 24 to 48 hours. Interesting statements: Our certificate is a three-year certificate, and we still have one more year remaining. Beside the fact of all of our accounts are renewed automatically, to eliminate a lapse.