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About A2 Hosting
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Reviewed July 7, 2023
A2 was the biggest scam I've dealt with in a long time. Very dirty tricks throughout the year that I hosted with them. First, nothing is the price they advertise. Their 30-day guarantee doesn't include fees, domain transfers, or domain registrations. And guess what -- you can't transfer a domain more than once every 60 days (per ICANN) so you can't get rid of them once you get in. Meanwhile, they overcharge and don't provide half of what basic providers do.
I have a basic, static, non-profit site that required simple SSL and DNSSEC. They provided the SSL cert with my package (but it was listed as $50/year auto-renewal afterward). However, they don't provide DNSSEC, which was a surprise. When I tried to cancel during my 30-day window, they made it almost impossible to get out of their grasp. I considered starting a whole new domain and just making a redirect on the one they held hostage. The support staff don't even read the questions you have -- they just assume you're an idiot and send you basic tutorials for troubleshooting.
Eventually I just left it and waited a year to transfer out. As it happens, I was transferring another domain from GoogleDomains to my new server the same day (a Saturday, mind you). Although they say it can take up to 5 days, Google literally took 15 minutes. Super easy process. Not so with our friends at A2, of course. When I went to unlock my domain, I got a warning that things were slow because of "site maintenance." Funny they didn't say that earlier? I persisted and then got an error saying "Failed to set Registrar-Lock". Hmm.. I sent a support ticket and the tech unlocked it for me. Why are they making this so hard?
Then, while my registrar was unlocked and my other service was waiting for A2 to confirm the transfer, they took my domain down! This didn't not happen with Google (it was so fast, it couldn't have), and there is literally no reason for this to happen EXCEPT that A2 wants to scare you from leaving. That's the only explanation. You're checking your webpage a lot during the process, so it is really scary to see it be taken down. (Luckily, I got an authorization email and it went through the same day in the end, so it was only for a few hours. But still -- why all the drama?)
Finally, to put this in perspective, they were charging me $28/year for a domain I've owned for years and which Google charged $12 and Cloudflare $9. They are literally charging 3x more than they should be. And that was part of a $135 package overall. I now pay just $10/year to host my website, because I found DNSSEC and SSL certs for free elsewhere. Don't get sucked in like I did!
Reviewed June 4, 2021
Excellent customer service, friendly and knowledgeable staff, quick response. Awesome company and a pleasure to deal with! Have never had an issue and their guidance is not only greatly appreciated, but informed and knowledgeable. It's very rare these days that a company goes above and beyond just providing a service. Keep up the great work and product!
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Reviewed June 3, 2021
Excellent service. Excellent support. So far this has been the best hosting company I've been with. I originally switched because of the improvement in speed for my sites. After using them for a few months I noticed the excellence in their customer support, their response time and value. Very satisfied with them!
Reviewed May 30, 2021
Once again A2's support staff shone brightly in their delivery of prompt, competent, and thorough help. Even on a holiday weekend!! Well done, A2. Your professionalism is an indication of a deep understand of what customer service means. The 5 stars are richly deserved.
Reviewed May 30, 2021
I love doing with your company. I’ve been a customer for many years and every single time that I needed tech-support‘s help they have always been there and gone above and beyond to help me out. I could not be any happier.
Reviewed May 21, 2021
COVID-19 has caused Customer Service to become non-existent. You are unable to reach a human being by phone, or live online chat. Not so with A2 Hosting. Their Customer Support has continually improved. Jeff was Simply Amazing. All of my experiences with A2 Hosting has been magnificent. My thanks goes out to everyone there...
San Diego, CA and Atlanta, GA
Reviewed May 10, 2021
Excellent service from A2, hosting very prompt and detailed advice. Competent support service. I have been using hosting and mail for over a year, everything works fine. I tried to host the site with various providers, but as a result I moved it to A2 - this is the best option, I recommend.
Reviewed May 1, 2021
I am in the process of migrating a site from to A2. I am switching from to A2 because the old hosting company's support is horrible, compounded by them recently making breaking changes on their backend as well as making it harder to even find the link to the support page! I am moving to A2 because I have consistently received excellent support there on my other sites. In a recent case, even after I said I had gotten my bearings, the support tech followed up to ensure I had complete information. Work like this is what has earned and retained my business.
Reviewed April 24, 2021
I would like to thank the entire team at A2 Hosting for their excellent customer service & kindness and always willing to help resolve any of my technical support issues I had during my time with them. Wishing everyone much success & many blessings. **????
Reviewed April 22, 2021
Very reliable when it come to customer service, has been able to fix my web issues that I have and the walk through to solve the problem has been helpful, love the idea offer turbo host which help a little on the speed.
A2 Hosting author review by ConsumerAffairs Research Team
A2 Hosting offers a wide variety of hosting services, including ad management hosting, blog hosting, CMS and CRM hosting, eCommerence hosting and more. Prices for shared hosting starts at less than $10 per month. A2 Hosting was established in 2001 as Iniquinet and began operating under their current name two years later. It is headquartered in Ann Arbor, Michigan.
Uptime: You never want your site to go down, and A2 Hosting provides reliable service. They promise serves will be up 99.9 percent of the time. They’ll give you a credit if you site is down more than 0.01 percent of the time.
Customer support: A2 Hosting has customer support employees available 24/7. You’ll be able to get in touch with someone if you have any questions.
Speed tests: The load time is important for your website, and A2 Hosting offers fast speeds. You can run speed tests from their website to get an estimate of upload and download speeds from their three server locations.
Referral bonus: When you sign up for A2 Hosting, you’ll get a special referral code to share with your friend. If someone else signs up using your code, you’ll earn a $50 credit.
Environmentally friendly: A2 Hosting reuses older hardware and encourages telecommuting to reduce its carbon footprint. The company also partners with Carbonfund.org to fight climate change.
A2 Hosting Company Information
- Company Name:
- A2 Hosting
- Company Type:
- Year Founded:
- Formerly Named:
- A2 Hosting
- PO Box 2998
- Ann Arbor
- Postal Code:
- United States
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