Webhosting Pad Reviews

Never in my 54 years have I experienced such truly awful customer service - not just completely unreasonable, but insulting, threatening and damaging. From the very beginning of our correspondence weeks ago right through to today, their tone has consistently been highly unpleasant and confrontational. They have sent me a string of emails telling me I am a liar, bullying and threatening me in numerous ways. These emails have not just been due to one person having a bad day. Multiple people at the company have threatened and insulted me day after day.

BUYER BEWARE!!! This company will do everything they can to take your money behind their fine print auto-renew and no refund TOS verbiage. This company does not seem to be in a customer-centric web hosting business, but rather they are a shady gray-area legal debt collections business. When I see all the negative reviews of similar experiences, this just raises more red flags.

This company advertises 24 hour support but a phone call to the Support line gets you an answering machine message instructing you to go online and use the Chat service. The Chat gets no response at all. No idea when I'll be able to resume working.

Before I purchased they were responsive. Once I purchased literally not even one answer for any ticket. Called them and customer service hung up on me. Now I'm trying to log in it's logging me out automatically, and no one answering my requests. Now trying to get my money back and billing is not answering too.

STAY AWAY!!! This company is in the dark ages. My experience with WebHostingPad was abominable. THIS, AFTER 10 YEARS OF BEING A CUSTOMER. I can't imagine how they treat recent customers. They actually called me a liar and refused to refund my fee, even though I tried to cancel my subscription BEFORE the due date. Unfortunately, their systems weren't working properly and I had to contact their customer service once I realized I had never gotten a confirmation of my cancellation.

This is my 8th straight year being a customer with WebHostingPad.com. I signed up initially because of the rock bottom price which was offered and didn’t expect much from the service. After my first year I was happily surprised to experience the quality of service and support that was offered. Even though the price was raised (slightly) after the introduction price, I found it value for money given the features that are offered with their service.

I have been using WebHostingPad for almost 10 years and originally had chosen their web hosting service due to its incredibly low cost. I was so pleasantly surprised by the features and services they provide, including basic web hosting, host names and many more; they even allow command line access to the servers for application development as an option.

WebHostingPad has UNFAIR and UNETHICAL policies!!! These folks are CROOKS! My hosting got auto-renewed. I cancelled it the next day. I called and spoke with a person. I logged in and cancelled online. I filled in all the "paperwork" request they needed. I exchanged another 3 emails with customer service and every time they would quote their crooked policy of NO REFUNDS and would refuse to connect me to a manager. This is messed up! This company is UNETHICAL and I would not recommend them! STAY AWAY! BUYER BEWARE!!!

I'm switching everything to SiteGround as my experiences with them have thus far only been really positive (I could not rate their customer support more highly) whereas WebhostingPad is a completely lost cause. I'll let my last communication with Greg White speak for itself (I'm being asked to pay $70 for a "back up" of my website because I just missed the window to renew/download my website.) I obviously don't want to renew for a year now just so I can download my tiny website (so I can upload to SiteGround). It wouldn't even allow me to log into my account without paying for a year renewal.

Cheap for a reason, if you just want to something to play with, not actually want your site to work or viewed by others, then please go ahead. I will show my experience with this company. I have signed their service for a 3 years plan back a few years, and end up nothing could be used rather than a web disk, so I didn't cancel it and forget this all together. Just found my credit card was debited and the plan was renewed automatically for another few years. Then I request to refund without success as only could be done for initial sign up and within 30 days, no renewal at all. Just full of lie. I am just wondering why there is no government authority to handle this kind of complain and to allow this kind of junk business existed on the market for so long.

We hosted a club website with WebHostingPad. The person who ran our website moved and left us in the lurch with regards to log in information. We moved our site to another hosting service. Services with WebHostingPad came up for renewal and we were unclear how to log on. We missed our cancellation date by three days and they renewed for three year, charging a card on file for $166. I feel like most companies would be understanding and be willing to refund the money. However, WebHostingPad was not accommodating in the least. I feel as though it was unnecessarily rude.

Worst Customer Service and threats. I cancelled service in 2015. Now they are charging me for future hosting services that were transferred with domain to another provider in 2015. They charged an expired credit card and then threatened me with collections: WebHostingPad Billing wrote: "Just because you say you cancelled without any proof doesn't mean you cancelled. Our services are provided, you are just not using it. It is not up to us to make sure you use it or not. Please file a dispute with your card company, we will deal with it that way and will provide all proof that you never cancelled. You will also be sent to collections for chargeback fees."

I've been with WebHostingPad for many years and it helps with WordPress. I haven't had any downtime, and the cost is very good. It's very affordable. It's also been very well with the team at WebHostingPad. I haven't had any bad conversations with them at all. Everything's been very professional and on point. I'd be with them forever and I have already recommended them.

The sole reason we went for WebHostingPad was the price. They have different web hosting modules that we could use in order to make a website. The team was very helpful whenever I had questions or concerns. The whole thing was reasonable and easy.

WebHostingPad provided me a platform to work and host my website. It's a reasonable, cost-effective way of getting it out to the public. I was hosting a website with another company and I was used to the way that operated but they were expensive and I was looking for a more reasonable solution. Then when I moved it over to WebHostingPad I couldn't find the files because it would not go into the right directory, but their team has been helpful. They answered my questions and they did well. Most of my activity was at the other web host, but I’ve transferred that over and gotten everything kinda lined out. And it seemed to be doing pretty well.

WebHostingPad hosts my domain and my website. I like that they have a good price, however, there have been a few issues at times when servers have gone down. But they were pretty quick to respond with a solution and my experience with them was satisfactory.

I’ve had a bad experience with WebHostingPad. I was ready to upgrade so I contacted them to ask how. It took me two weeks to get somebody to answer. So I was talking to a guy on the chat line one morning, a couple of weeks ago. He would take nine minutes to answer. He wasn't paying attention to me. I can't do that. Nobody needs to wait that long for that kind of service. So I dropped them like a hot potato and jumped over to HostGator, who has been wonderful. WebHostingPad would need to get involved or get out of business.

I signed for WebHostingPad in 2007 but my websites were constantly going down, they load slowly and I lost a couple of clients because of the hosting fee. I've seen their people monthly, I talked to them and they tried moving me to their cross wire server but I continue to have problems. Also, I have my website hacked about 68 times over the amount of years I was with them and the actual service was also terrible. Therefore, it's time to move so I cancelled.

The person who set up our internet recommended WebHostingPad. Their products are average, but we've run a lot of down time and a lot of problems with them shutting down their email because somebody breached it.

Found WebHostingPad through Google a year ago and I had my website hosted through them. Their reps were good and they were able to help me with a few issues.

We developed our website for our non-profit business and we are using WebHostingPad for it. Their customer service is really good. We had some issues and they were very helpful when I called them. Initially, it was very slow and would not pop-up. I was close to moving out of that and then they moved to another server which apparently helped. So if it stays like what we experience now, I'd be glad to stick with them and would even recommend them.

WebHostingPad has been hosting our website for the last couple of years. My experience with them was good. Their customer service was really good and really easy. Their online shop system worked really well, and their follow-ups were very punctual and helpful.

I'm not sure why they are getting high rates. I'm very unsatisfied with their web hosting service. It's been awful for the past five years. My website and emails goes down multiple times a year. I have to call them personally and allow some time for the system getting back to normal, which affects my business of course. Recently, my email account has been hacked many times, two days in a row. Called them numerous times back and forth, plus emails. They told me the problem was not directly related to my account. It's because of some email abusers on the shared IP address.

I have had to cancel my subscription but still being billed for another 2 years. I have always had good service with your company but needed to change things. I tried to cancel in time but failed due to password problem and then the retrieval would not give me retrieval. Then I missed the deadline as busy Christmas time. I find this very unfair I am getting the 'run around'. My concerns are still being reviewed so I will 'update' if they honor and act like a good company should.

Dylan was very proficient at diagnosing the root cause of my site being down. He is an expert at what he does and is a great asset to your company. I thought my site was down, rather my IP was banned. He figured it out asap within minutes. Amazing. Thank you Dylan and Webhostingpad.

WebHostingPad suited whatever I could pay or afford at that time. I had a personal portfolio website through them and they were hosting it and it went fine. I had no problem whenever I asked them questions about a bill. I have used their chat service once and they were good about it. Their response was quick and made sense.

WebHostingPad basically gives me a portal or more like a business card out on the web. They're cheaper compared to other companies. The technical team has been pretty good at helping me because sometimes it's a bit slow and it drops the website which is not so good.

I've been onto another website and they had some troubles with their server. I was originally thinking about building a mirror site for that site but WebHostingPad's hosting service doesn’t really like that, so I decided to go with almost the mirror. It's very similar to the other site but it's not exactly the same content. It is using exactly the same software that that site is using.

I was looking for a platform to host my web and I went with WebHostingPad. For what I was doing at that time, they were great. They were able to quickly resolve any issues I've had. They host a lot of different things like emails and accounts. Every once in a while the server gets blacklisted. Anybody could start a website with a registered domain and become a spam-a-holic, so everybody that’s on that one server gets blacklisted until it gets cleaned up, but it may be beyond WebHostingPad's control. I'm extremely happy with the company.

For the price and functionality, I decided on the WebHostingPad. However, it's about the worst service I've had in a very long time. The problem is it's a minimum of six months before I can move my website somewhere else and that’s why right now, I'm staying with them. The last time, they were a little bit better but I have had a tremendous amount of problems like getting my domains hosted, keeping my email accounts active, getting them activated, and a lot of their stuff is not very simple to understand or navigate through.

I used WebHostingPad as my web provider just for my pet projects. Customer support has been great. When I had a few WordPress sites get hacked, they did a pretty good job of letting me know and helping me fix it.

WebHostingPad had a nice, cheap price with a lot of good options at the time so I tried it out and I liked it. When the site sometimes goes down, I contact the customer service and they fix it up pretty fast. I use my website to sell my own products so it helps out a lot.

WebHostingPad got a good price on web hosting. And that's the reason why I went with them. I rarely have dealt with the team members of WebHostingPad because everything worked very well. The customer service that I have used has been excellent. I used the online chat service and they fixed problems for me many times, usually right away. It's very convenient and I like that feature.

WebHostingPad had a coupon when I initially signed up with them. Some of their team members were good and some were not so much. Their products and services were good too until recently where all the websites that I hosted with them were hacked and they did nothing to help me fix them. It was supposed to be a secure server and it was not so it was a bummer. I had a lot of problems so I switched and I'm no longer their customer. WebHostingPad should work on their security and keep customers in the loop when they're doing updates and when the website is going to be down.

We've used WebHostingPad for about 15 years now. I built the website for my business on it. Its a reliable service that I haven't had any issues with. They did what they were supposed to do. I'd recommend this company.

I submitted a support ticket through the website, but decided to use live chat since I had some time. Ron was able to resolve my issue very quickly. He sent an email on my original ticket as well, so everything closed out seamlessly. Thanks, Ron!

My business website and email accounts were suspended this morning and I received an email stating they were suspended and informing me I should call the support phone number. I called the number, but the phone rep informed me that I needed to submit a ticket for an admin to resolve. I submitted the ticket while on the phone and then I was told to wait for a response. After three hours, I still had not received a response.

Our website and my email is tied through WebHostingPad and we get lots of business from our website. I have never had problems, and if I did, it was always taken care of right away and I would recommend them.

I was searching for the cheapest web hosting and I found WebHostingPad. Their services have been very good for the last four years, however, it's been very frustrating for the last six months. My websites have been down many times. I get a 500 error because the administrators disabled the servers to delete other accounts without telling people beforehand. I've contacted customer support at least 15 times in the last four months, and I have had my websites changed to three different servers now. Additionally, there is a disconnect between customer service and the admins. I always chat with the admins and they always tell me to email customer service for them to do whatever I need. They don't have the actual tools to do it.

Could not log into cPanel. Used the same URL, Sign-on and Password as before. It took 4 support persons to let me know that your URL had changed. After I received the new URL, I was able to sign on. I stated the URL, my sign-on and password and finally Ron figured out that you changed the URL.